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2301 Hoxton Court
Columbus, Ohio 43220
- Plan, develop, and implement programs to facilitate achievement of workforce g
oals -
- Provide strategic executive counsel and support companywide HR needs for globa
l enterprises -
Proven history of providing strategic human resources executive leadership-direc
ted all facets of human resources within complex large organizations, aligning h
uman resources initiatives to business strategies to drive achievement of organi
zational objectives.
Demonstrated success creating human resources infrastructures-played a critical
role in the startup and management of NetJets' human resources department, and n
ot only hiring the HR team, but defining first-time policies, programs, and syst
Deliver strategic and operational plans and oversee their execution-spearheaded
the development and integration of compensation and benefits programs, successio
n plans, compliance programs, recruitment and RIF initiatives, and HRMS technolo
* Human Resources Infrastructure & Policy Design
* Talent Acquisition & Succession Planning
* Compensation Planning & Management
* Labor & Employee Relations
* Contract Negotiations
* Organizational Development & Effectiveness
* Benefits Package Selection & Administration
* HRIS Technology Selection & Deployment
* Training & Performance Management
* Regulatory Compliance
NetJets * Columbus, Ohio * 1995-present
Senior Director, Human Resources (2007-present)
Benefits & HRMS ('09-present); Employee Services ('07-'09)
Oversee the strategic planning and operational management of benefits, compensat
ion, leave of absence, HRMS, and training and development impacting 3,800 union
and non-union associates located in all 50 states and operating within a complex
organizational structure. Spearhead enterprise-wide initiatives to introduce en
hanced benefit offerings while aggressively controlling healthcare-related expen
ses. Direct HRMS and payroll strategies including planning and executing system-
wide upgrades and module rollouts. Co-lead the Notification Team for the Emergen
cy Response Program, influencing development in the areas of safety, critical in
cident response, human factors, and Employee Assistance Programs. Serve as the 4
01(k) Administrative Committee Chairperson. Provide leadership to a team of up t
o 3 direct and 12 indirect reports.
* Created the communication strategy to effectively deploy a HSA medical plan fo
r non-union team members-in conjunction with a Limited FSA and employer contribu
tion feature-providing associates with the information and tools needed to fuel
consumer-conscious and cost-effective treatment decisions.
* Played an integral role in mapping the competencies of NetJets' senior leaders
hip team, serving as a member of the Succession Planning Project Team performing
a top-level talent review and roundtable process.
* Member of the strategic executive team charged with researching, interviewing,
and selecting a 401(k) broker, collaborating with Legal to establish an ERISA r
eimbursement account for plan expenses.
* Developed and administered a clear compensation philosophy and merit/bonus pro
gram, eliminating perceived unfairness by aligning compensation and incentive pl
ans through definition of job descriptions and deliverables. Introduced an enhan
ced Service Award Program that resulted in improved employee relations and boost
ed morale.
* Secured unprecedented efficiency gains through coordination of performance man
agement processes, integrating talent management and ADP HRMS systems to automat
e HR functions and drive achievement of deliverables.
* Instrumental during the reduction in force of 300 employees and the furlough o
f 500 pilots, working closely with Executive and Legal teams to address administ
rative, benefits, and employee relations concerns.
* Co-chair and serve as a Board Member for the NetJets Pilot Assistance Program-
creating the programs critical to the achievement of NetJets record of excellenc
e and maintenance of required flight certifications-involving collaboration with
FAA representatives, medical professionals, and key union and organizational le
* Led a team charged with defining NetJets' talent strategy, and assisted in the
selection and implementation of the Talent Management System, analyzing existin
g training methodologies and establishing on-line and on-demand access to traini
ng courses to maximize the value of professional development ventures.

Director, Human Resources (2003-2007); Ethics Officer (2005-2007)

Human Resources Services ('06-'07); Compensation & Benefits ('03-'06)
Provided human resources leadership and strategy planning in the areas of talent
acquisition, compensation and benefits administration, ethics, compliance, empl
oyee and labor relations, and HRMS. Analyzed existing systems within a complex o
perating infrastructure, identified gaps and redundancies, and orchestrated proc
ess re-engineering and change management initiatives. Deployed new technologies
to enhance processes, deliver automation efficiencies, and provide union and non
-union associates with greater access to, and control of, their benefit packages
. Orchestrated ex-patriot policy design and administration, introducing enhanced
global medical coverage for employees working in Europe and the Middle East. Pr
oduced offer letters, deciphered relocation packages, and oversaw compensation p
lanning and payroll processing.
* Combined Corporate and Crew recruiting functions to eliminate redundancies and
create process synergies, leading the automation of select processes resulting
in a web-based talent acquisition tool and greater efficiencies.
* Mitigated risk and exposure by ensuring full compliance with employment and av
iation-related guidelines, managing tracking, auditing, reporting, and investiga
tion functions to identify opportunities for increased controls.
* Participated in pilot contract negotiations, working with Finance to calculate
and offer $73M in signing bonuses, and holding accountability for implementing
benefit changes as a result of ratified contracts.
* Elevated service levels through selection of a new relocation vendor to provid
e executives with a concierge service during the relocation process, eliminating
an inefficient and inconsistent in-house coordination approach.
* Recommended salary grade levels and a reorganization of pay schedules for shif
t differentials and bonus days, after a thorough review of the market and identi
fication that compensation structures were not market-aligned.

Human Resources Manager (2000-2003); Assistant Human Resources Manager (1998-200

Benefits & Payroll Administrator (1995-1998)
Played an integral role in creating the human resources infrastructure that exis
ts today-joining the company at its infancy when it had only 400 associates-serv
ing as one of the first members of the NetJets' Human Resources team as the comp
any grew exponentially and the HR team expanded to 30+ staff. Recruited for corp
orate and crew positions, including HR support roles, and managed a plethora of
generalist concerns. In administrator role, managed companywide benefits and pay
roll, new-hire orientation, candidate screening, and administration of LOA, 401(
k), and COBRA plans.
* Held the full spectrum of HR management responsibilities including policy and
procedure development, labor and employee relations, compensation and salary adm
inistration, benefits, performance management, compliance, executive counsel, tr
aining and development, personnel administration, workforce development, and mor
* Developed the company's first formal compensation, benefits, and performance m
anagement programs, working alongside executive management to design systems, st
ructure processes, and drive cost-effective rollout of services.

Safelite Auto Glass * Columbus, Ohio * 1993-1995

Benefits Administrator
Administered health and welfare benefit plans for 3,500 union and non-union pers
onnel located across the United States. Delivered new-hire orientations and on-b
oarding programs via phone and in-person, serving as the 'go-to' resource for as
sociates with payroll and benefit questions. Filed workers' compensation claims
and managed return-to-work programs.
* Developed and managed drug testing processes-new-hire, random, and post-accide
nt-in cooperation with a newly selected vendor, ensuring compliance with interna
l and regulatory guidelines.
Bachelor of Arts in Organizational Communication (1992)
The Ohio State University, Columbus, Ohio
DDI Certified Trainer (2006)
Birkman Method Certified (2007)
Society for Human Resource Management (SHRM)
Human Resources Association of Central Ohio (HRACO)
HIMS/ALPA - Federal Aviation Administration Board Member (2007-present)
Microsoft Office * ADP HRMS * Cornerstone OnDemand
Taleo * Performance Pro * KMI Learning Management