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104 Deer Drive
New Kensington, PA 15068
(724) 334-7245

Information Technology Professional with over 14 years of industry experience, s
killed in Oracle eBusiness Suite, SQL, MS Access, Web Development, Lotus Notes,
Proficient in Microsoft Office products including Word, Excel, Access, Visio, an
d PowerPoint.
Experience providing training and preparing documentation for users of a variety
of software applications.
BA Computing & Information Science St. Vincent College

Platforms: Windows 95/98/2000/NT/XP, IBM Mainframe 4341, Unix
Software Packages: Oracle Reports, NOETIX, Macromedia Dreamweaver, Cognos Impro
ERP Packages: Oracle 10g Business Suite, TelesisMFG

7/2000 6/2008 Elliott Company Jeannette, PA
Created reports and dashboards using NOETIX and SQL from Oracle data and MS Acce
ss databases.
Maintained the companys internal and external web sites using Macromedia Dreamwe
aver and HTML.
Provided training and prepared documentation for users of a variety of software
Tier 1 Helpdesk Support for all software/hardware issues, maintenance, and upgra
COBOL/JCL programming on the IBM Mainframe for maintenance, bug fixes, and enhan
Attended training classes on XML, VB 6.0, VB .NET, but did not utilize in day to
day functions.

10/1998 7/2000 UPMC Health System Pittsburgh, PA

Systems Analyst, Information Services Division
Managed custom and vendor applications on the Windows NT platform.
Prepared functional specifications including screen designs, database models, an
d process flow charts.
Performed extensive QA system testing and documented system level, IS operations
level, and end user level procedures to support business and clinical applicati
Created reports using Cognos Impromptu as needed.
Provided ongoing training, troubleshooting, support, and maintenance of producti
on applications.
9/1997 10/1998
Systems Engineer, Presbyterian University Hospital, Critical Care Information Sy
Developed and maintained software to support a patient charting system. Respons
ibilities included programming, interface development, maintenance, training, an
d support for 300 plus workstations.
Evaluated and modified existing systems to take into effect changes in system re
quirements, equipment configuration and production efficiencies.
Served as the UNIX Systems Administrator to monitor and resolve performance issu

5/1994 8/1997 Telesis Computer Corporation Pittsburgh, PA

Software Engineer
Developed Ingres4GL code to meet customer design specifications for all modules
of TelesisMFG, an ERP software package created and sold to national manufacturin
g companies.
Responsible for the evaluation and implementation of a print manager, Lp Plus.
Created reports for customers using a report generation software product, IQ (In
telligent Query).
Utilized Upfront, a screen-scraper that converts standard terminal applications
into GUI applications.

9/1990 8/1991 UPMC St. Margaret Memorial Hospital Pittsburgh, PA

Information Systems Computer Operator
Aided in the computerization of tasks throughout the hospital.
Provided system and equipment troubleshooting for all departments.
9/1990 12/1990
Data Processing Operations Internship
Assisted operations personnel with all aspects of maintaining the smooth operati
on of information systems.
Developed and installed projects using DBASE III.
5/1992 4/1994
Radiology Receptionist and File Clerk - UPMC St. Margaret Memorial Hospital

B.A. Computing and Information Science
St. Vincent College, Latrobe, PA (1992)