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Seeking a position in Nursing Informatics where my experience with electronic me

dical records software implementation and support will assist a healthcare organ
ization with software conversion and end user application support.


Healthcare Industry Professional who understands the evolving healthcare continu
um from administration to medical software implementation, quality control, case
management, and patient care. Able to anticipate and adapt to changes by analyz
ing/restructuring working environments to boost productivity and improve the del
ivery of quality, cost-effective patient care in the managed care environment. A
ble to draw from healthcare experience to contribute in areas including:
• Nursing Informatics: Proficient and trained in providing end-user support to ass
ist physicians and medical staff in using software applications including EpicCa
re Inpatient Clinical Documentation, Rounding, and Consult as well as Epic ED (A
SAP); experience providing physician support during EpicCare "go-live" projects,
assisting with Meditech EMR conversions, and serving as a Meditech Order Entry
super-user for several hospital departments.
• Case Management: Able to draw from nursing background to optimize health
care services without compromising the integrity of patient care standards; will
implement case management initiatives that reduce patient denials and costs and
improve payer and client satisfaction.
• Operations Management/Improvement: Able to draw from management experien
ce and healthcare knowledge to schedule and coordinate staff, streamline operati
ons, reduce expenses, and improve efficiency and compliance.
• Core Measure Compliance: Capable of overseeing the administration/delive
ry of care in any healthcare setting and maintaining compliance with standards o
f care to improve outcomes when treating patients with specific diagnoses.
• Clinical/Patient Education: Excellent communication and education skills
for teaching/training nursing staff or educating patients on disease management
, treatment options, medication administration, and other aspects of care.
• Administrative Support: Proven record of experience coordinating patient
care between departments and other healthcare facilities; scheduling patient pr
ocedures; and maintaining confidential healthcare records/documentation.
• Leadership: Selected to serve as a member of the hospital’s Employee Adviso
y Committee working directly with the CEO on process improvement initiatives for
reducing costs and increasing quality of patient care.

Bachelor of Science in Nursing (anticipated graduation date: November 2011)
Phi Theta Kappa Academic Honor Society; National Student Nurses Association
Associate of Applied Science in Nursing, GPA: 3.8/4.0 (May 2010)
Licensure: State of Texas Registered Nurse License, 2010 (#786800); BCLS (expire
s 08/2012)

PROFERO SOLUTIONS, Beechwood, OH, October 2010 – November 2010
Epic Physician Support (June 2010-November 2010):
• Provide direct physician support for EpicCare – Inpatient – Procedure Ord
inical Documentation & Medication Orders during an Epic EMR go-live.
• Enhance delivery of support by applying clinical knowledge and backgroun
d, excellent communication and soft-skills to guide physicians through hospital-
specific workflows.
• Maintain quality of transition by using consistent and appropriate follo
w-through and communication tools.
MEDICAL CENTER OF LEWISVILLE, Dallas, TX, May 2008 – November 2010
Registered Nurse (June 2010-November 2010):
• Provided direct patient care on the floor with duties that include asses
sments; patient monitoring; providing appropriate care per physician order; admi
nistering medications; and pre/post-op care.
• Served as a Meditech Order Entry super-user for several hospital departm
ents that involved assisting medical staff with problem-solving and using the so
ftware application. Assisted with the conversion from the paper system to the Me
ditech EMR implementation and "go-live" project.
• Developed and revised patient-specific Plans of Care based on individual
needs and changes in condition; maintained accurate clinical records and progre
ss notes.
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• Educated patients and family members on pre/post-op treatment, changes i
n administration of medications, and patient home care for discharge planning.
• Counseled patients/family in areas including diabetes education, medicat
ion administration, and general wellness.
• Acted as care coordinator and liaison between patient, family, physician
s, pharmacists, physical therapists, dieticians, laboratory staff, and other hea
lthcare providers.
• Selected to serve on the Employee Advisory Committee (two year assignmen
t) to develop and discuss initiatives for reducing costs and improving employee
morale, regulatory compliance, and quality of patient care.
Patient Care Assistant II & Unit Clerk (May 2008-June 2010):
• Provided direct patient care in the Acute Care, Oncology, PCU, and Surgi
cal units of the hospital; assisted patients with acute illnesses such as conges
tive heart failure, diabetes, mellitus, pneumonia, dementia, and post-op.
Additional Experience:
Chemical Dependency Technician - GATEWAY FOUNDATION, Dallas, TX, January
2007 - November 2007
• Worked on a multi-disciplinary treatment team assisting clients and coun
selors; monitored clients, supervised family visits, and testified on behalf of
employer to Parole Boards.
Associate - KOHL’S, Dallas, TX, July 2005 - December 2006
Assistant Manager - BLOCKBUSTER / T.J.F. AUTOSPA, Dallas, TX, March 2002
- July 2004

COMPUTER SKILLS: Proficient in Microsoft Office (Word, PowerPoint, Excel), EpicC

are Inpatient Provider Clinical Documentation and Rounding / Consult; Epic ED (A
VOLUNTEER SERVICE: National Marrow Donor Program; Volunteer of the Year (2008)
Epic, Go-live, EpicCare, implementation, support, Inpatient, Clinical, Documenta
tion, ASAP