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Cassandra (Cassie) Jacobs ______________________________________________________

406 Wonderly Ave, Dayton OH
Human Resource Information Solution Director with more than 20 years of experien
ce. Managed multiple implementations and upgrades for both the US and internat
ional (67 countries). Business owner of all HR applications, being ultimately r
esponsible for improvements and maintenance. Responsible for global data defini
tions. Recruited to HRIS after years of IT development.
Project Management
Application Development
Management Domestic/Intl/Consultants
Application Upgrade Analysis
Requirements Gathering applications/interfaces/reporting
Presentations on industry and application knowledge Application Testing
Strategic Planning
Multi-Organizational Teaming
Global Data Definition/Data Mapping
Global Process Definition
Knowledge Management
Root Cause Analysis
BS in Quantitative Business Analysis, Indiana University - 1986
PROFESSIONAL EXPERIENCE________________________________________
NCR Corp. Dayton OH 1986-2007
NCR specializes in self-service solutions, point-of-sale as well as payment and
imaging. Products include ATMs, self-service kiosks, software for retail, fina
ncial, healthcare and travel as well as ecommerce products. 2009 revenue of $4.
61 billion.
Director HRIS (Human Resources Information Solutions) 2001-2007
Functional owner of all HR applications, including HR, payroll, merit processing
, bonus processing, headcount, employee directory and other reporting from the d
ata warehouse implementation. Global and domestic responsibilities. Responsibl
e for total life cycle from business case, requirements, project management, tes
ting, to implementation and training. Directly managed 6 employees in this posi
tion. Leveraged technology to improve efficiencies and reduce costs.
Managed deployment of international HRMS (IHRMS) to 67 countries. Worked hands
on with requirements, testing, communications and training. Included 3 upgrade
o Retired home-grown applications and manual spreadsheets from every country, re
sulting in the reduction of HR support and headcount.
Managed initial US implementation of HR and payroll; including 4 upgrades.
o Retired 2 VRX payroll applications and multiple front end HR apps.
o Allowed reduction of Payroll headcount by implementing one US application and
improving Payroll operations.
o Provided employees with paychecks via UPS creating efficiencies in distributio

Managed consolidation of 68 databases into one global platform.

o Accelerated project was accomplished in 6 months.
o Allowed for global self-service organization and reduction of headcount.
o Eliminated auxiliary regional and user interfaces increasing accuracy, reduci
ng IT support and creating efficient flow of data.
During global consolidation, created process for consolidation cross-country tr
ansfers and expatriate data.
o Provided single source visibility of complete employee history for all employe
o Improved selection and tracking of top performers.
Owner of data privacy and data security.
o Provided universal compliance for 68 national entities - eliminating legal ris
ks. Utilized Safe Harbor directives.
o Provided deposition with third party legal firm in diversity case.
Drove and managed data warehouse implementation and global reporting from that
o Migrated headcount reporting to NCR Teredata platform supporting Teradata sale
s team.
o Reduced centralized IT report processing with the development of a self-serve,
variable report platform for HR and managers.
Created cross-organization team for year end processing.
o Reduced effort spent on financial reporting. Improved submission of HR data w
ith automation rather than manual consolidation.
o Accelerated reduction of location costs.
Managed direct reports in US, Netherlands, UK, Philippines and Australia.
o Successfully partnered with work councils to eliminate costly international em
Owner of global data definition, including global id, employee class, compensat
ion, location codes, name, jobcode, virtual status, etc. Included cleanup of da
ta and data migration.
o Provided efficient use of information for multiple organizations inside and ou
tside of HR, creating cost cuts.
o Supported reductions of facility costs, with accurate virtual employee data.
Deployed customized add-ons reducing HR manual processing and creating more tim
ely release of payments and critical management data.
o Automated headcount reporting, annual merit processing and bonus processing.
o Migrated recruitment from a third-party, stand-alone eRecruit to the global HR
IS platform.
Defined and implemented multiple interfaces and reports supporting all areas of
HR. Worked with multiple vendors to accomplish seamless results.
Manager II HR Information Technology 1997-2001
Team Leader/Application Development Consultant 4 1994-1997
Team Leader/Application Development Consultant 3 1990-1994
Team Leader/Application Development Consultant 2 1988-1990
Application Development Consultant 1 1987-1988
Application Development Consultant 0 1986-1987


PeopleSoft training:
- Peoplecode
- Peopletools I and II
- HR Administration
- Payroll
- Workflow
- Benefits Administration
- Variable compensation
- E-Recruit
Certified level II AT&T facilitator
PMI Certification
Process management
Various technical courses such as C, UNIX, VRX dump reading
Diversity training