Pre-Sales Consultation – Requirement Gathering Form

May 20, 2011

Please note that information in this Requirement Gathering Form should be complete and accurate to suggest and quote you appropriate solution. Return this form to your account manager at sales@machsol.com

Pre-Sales Consultation – Requirements Gathering Form

Revision: 1.0 MachSol Inc. May 20th 2011

Request information
Customer ID: Contact Name: Company Name:

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Pre-Sales Consultation – Requirement Gathering Form

May 20, 2011

Website URL:

Describe Your Interest in MachSol Products
I am just researching available solutions:

Launching new service: Replacing an existing solution: Integrating multiple operation support and business support systems (Consolidate Provisioning, Billing, Help Desk, Monitoring and Management using MachPanel):
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Pre-Sales Consultation – Requirement Gathering Form

May 20, 2011

Other, please provide detail:

Immediate Time frame for solution deployment?

Describe Hosted Services You Currently Offer or Planning to Start
STANDARD WEB HOSTING SERVICES

Shared Hosting - Shared Web Hosting, Domain Registrations, SSL certificates: Dedicated Servers, Semi-dedicated servers (VPS): Which control panel you use for Shared Web Hosting service provisioning? Plesk

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Pre-Sales Consultation – Requirement Gathering Form

May 20, 2011

Plesk/Helm/Hosting Controller/DotNetPanel/Other (please specify)

ENTERPRISE HOSTING SERVICES

Hosted Microsoft Exchange Services: Microsoft Exchange 2007: Microsoft Exchange 2010: Microsoft Exchange 2010 SP1 (on-premise Mode): Microsoft Exchange 2010 SP1(Hosting Mode):
100

Existing mailboxes/target no. of mailbox over next 6 months: 100, 300, >300, >1000, >2000, >5000, 10,000+ Starting as new services?: Yes/No Hosted Microsoft Dynamics CRM service:

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CRM 4.0, CRM 2011. Pre-Sales Consultation – Requirement Gathering Form
Existing CRM organizations/target no. of organizations over next 6

CRM 4.0
May 20, 2011

20

months: 20, >50, >100, >500, >1000, >5000, 10,000+
Existing CRM users/per organizations over next 6 months:

10

10, >30, >50, >100, >300, >500, 1,000+

Starting as new services?: Yes/No Hosted SharePoint service: WSS 3.0, MOSS 2007, SharePoint Foundation 2010, SharePoint Server 2010.
Existing SharePoint sites /target no. of SharePoint sites over next 6

WSS 3.0

months: 20, >50, >100, >500, >1000, >5000, 10,000+
Existing SharePoint users/target no. of SharePoint users/per organization over next 6 months:

20

10

10, > 30, >50, >100, >300, >500, 1,000+

Starting as new services?: Yes/No Hosted BlackBerry Enterprise Server (BES) service: 4, 5,
4

Existing Blackberry accounts/target no. of Blackberry accounts over next 6 months:

100

100, 300, >300, >1000, >2000, >5000, 10,000+ Starting as new services?: Yes/No

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Pre-Sales Consultation – Requirement Gathering Form

May 20, 2011

Describe Your Current Infrastructure
Please provide details of your current infrastructure. Be as much descriptive as possible to help us accurately analyze your requirements. This includes Servers (Microsoft Exchange, BlackBerry Enterprise Server, SharePoint, Dynamics CRM ), Roles, Active Directories, Current loads, etc.

Please enter details:

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Pre-Sales Consultation – Requirement Gathering Form

May 20, 2011

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Pre-Sales Consultation – Requirement Gathering Form

May 20, 2011

Describe Installation/Deployment Services You Need
Self-Deployment - I have the necessary technical expertise for service planning, designing, deployment and maintenance. I just need service deployment documentation for MachPanel System. Partial-Deployment - I need MachSol engineers help for the planning, designing, deployment and maintenance of certain services/service components. Please enter details:

Turn-key Solution (Recommended) – I need MachSol’s certified engineers to plan, design, deploy and (optionally) maintain services for my organization. I understand that this will be 100% turn-key solution. Please enter details: Example: I need turn-key Exchange Server 2010 SP1 service setup targeting 10,000 mailboxes in first 12 months. High uptime is important for me whereas budget constraints are minimal.

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Pre-Sales Consultation – Requirement Gathering Form

May 20, 2011

Describe Migration Services You Need
MachSol offers necessary technical assistance to migrate from manually operated environment to fully automated MachPanel Provisioning System. Additionally, migration toolkits are also available to migrate from a competitor product to MachPanel. Please describe in detail what kind of migration services you would need. Please enter details:

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Pre-Sales Consultation – Requirement Gathering Form

May 20, 2011

Integration & Customization Services
MachPanel API– I am using a 3rd-party product and I need MachPanel API access. Please enter details:

Website Integration – I need help to integrate order forms with my website. Please enter details:

Private Labeling – Do you prefer private labeled control panel (MachPanel brand name and logo removed)

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Pre-Sales Consultation – Requirement Gathering Form

May 20, 2011

Describe Technical Support You Need
Please provide following to provide level of technical support you require. Standard e-mail ticket support – This support service comes free with Software Service Agreement (SSA). Premium support service – This e-mail and telephone based support is a charged service. You need to buy support vouchers for each incident. Maintenance service – I need MachSol’s certified engineers to maintain my infrastructure deployment and services.

Describe Your License Requirement
Do you prefer to avail lease license (paid monthly)?

Online Demo Requirement
Guided Online Demo – Do you prefer a guided online demonstration before going ahead with the project?

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Pre-Sales Consultation – Requirement Gathering Form

May 20, 2011

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