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Phone: (858) 775-2706 | Email:

Address: 32459 Rosa Court * Temecula, CA 92592

Results-driven, accomplished, and highly qualified Regional Director of Operatio
ns with 26+ years of experience in the restaurant and customer service industrie
s. Adept at coordinating the opening of new locations, developing effective mana
gement teams, and devising methods to minimize costs while maximizing profits an
d revenue. Solid analytical, communication, and interpersonal skills. Currently
seeking a position as a District/Multi-Unit Manager for a Restaurant which will
utilize all skills, abilities, and areas of expertise as follows:

* Regional/Multi-Unit Restaurant Management

* P&L Accountability
* Sales/Marketing Strategy
* Facility Maintenance
* Event Coordination
* Staff Training/Supervision
* Relationship Building
* Team Building/Leadership
* Customer Service
* Inventory Control
* Guest Satisfaction
* Business/Revenue Growth
* Cost/Expense Reduction
* Strategic Planning
* New Restaurant Opening
* Human Resources (HR)
* Conflict/Issue Resolution

* Achieved recognition as the foremost ranking region, among 33, for overall gue
st satisfaction and operational efficiency of service in 2010.
* Successfully managed and developed 6 full-service restaurants averaging $22M+
annually. Directed and executed 2 successful store openings and provided support
to new locations across the Southwest.
* Obtained ranking as the third highest grossing region in catering sales for 20
10, including highest grossing restaurant among 215 locations. Achieved an incre
ase of 30% in catering sales over 2009's results.
* Coordinated and supervised 3 established off-site regional events, reaching ov
er 250K individuals annually, acquiring supplementary sales and increasing net p
* Facilitated the growth and promotion of 2 general managers into regional direc
tors. Coached and mentored 4 new regional directors, as well as provided intra-r
egional support to existing directors.
* Designed the principal version of a weekly store financial reporting instrumen
t which is employed company-wide. Served as a member of a developmental taskforc
e, responsible for the innovation and modernization of quarterly manager develop
ment reviews applied at the store level.
California Pizza Kitchen 199
1 - 2010
Regional Director of Operations, California (2004 - 2010)
General Manager, California - Arizona (1993 - 2004)
Manager, California (1991 - 1993)
Rusty Pelican Restaurants 1
984 - 1991
General Manager | Manager, Illinois - Arizona - California
Northern Illinois University | Business Management
College of DuPage | Accounting/Business Management
National Restaurant Association | ServSafe Certified (through 2014)
Available Upon Request
Willing to Relocate