SANDEE L.

CROSSLEY
St. Petersburg, Florida 33709 *727-688-8453
scea310e@westpost.net * linkedin.com/in/sandeecrossley
HUMAN RESOURCES DIRECTOR
Exceptional human resource management professional with extensive background in
developing and driving superior process improvements, employee retention program
s, and regulatory compliance. Proven record of lowering costs through in-house r
ecruitment programs. Innovative director who maintains low employee turnover rat
es during mergers & acquisitions and changes in senior management.
Human Resources Management * Process Improvement * Policy Development * Change M
anagement
Management Training * Sarbanes-Oxley / Regulatory Compliance * Employee Handbook
Creation * Recruitment
M&A / Company Restructuring * Employee Relations * Internal Investigations * Emp
loyee Retention
PROFESSIONAL EXPERIENCE
TEAMSTAFF, INC., Clearwater, Florida / Somerset, New Jersey / Loganville, Georgi
a
Corporate Human Resources Director -2007-2010
Directed all corporate-wide human resources efforts for the parent holding compa
ny and 2 divisions. Drove the management and maintenance of all federal governme
nt healthcare, logistics, technical staffing, and commercial travel healthcare s
taffing company. Ensured all company compliance with federal, state, and local e
mployment laws. Teamed with department managers to assist with personnel issues.
Coordinated management training in HR-related employee management. Recruited an
d selected top-tier management employees, preparing offers and maintaining perso
nnel files and job postings. Oversaw open enrollment process, coordinating with
management team to select benefit plans, and managed all benefit plan participat
ion records. Reported all workers compensation injury claims to insurer and work
ed with employee using the company's workers comp process.
Key Achievements:
* Saved up to 45% in agency fees by recruiting all employees and management cand
idates internally.
* Reduced benefits invoicing 17% monthly by conducting comprehensive review/audi
t, eliminating over 60 ineligible employees.
* Achieved a 1.6% annual voluntary turnover rate by restructuring the hiring pro
cess to attract more qualified, quality employees.
* Vastly reduced unemployment tax and number of open WC claims by aggressively r
esponding to claims and representing company in appeals process.
* Reduced workers compensation claims and costs by creating light duty job descr
iptions and launching injury-free work sites and no-lost-days incentives.
* Created all HR policies, procedures, job descriptions, forms and support proce
sses for the company and the all divisions.
* Successfully maintained morale during divestitures, 7 different presidents, la
rge layoffs, and WARN notifications.
INTREX GLOBAL SOLUTIONS, Clearwater, Florida
Human Resources Manager - 2006-2007
Spearheaded all HR department team functions, including recruiting/hiring proces
ses, orientations, testing/drug screening, and benefits administration. Managed
OSHA log and prepared accident information to safety team each quarter, also dev
eloping and directing plant safety programs. Oversaw workers compensation claims
activity and return-to-work programs. Processed FMLA requests and tracked emplo
yer's response to employee request.
Key Achievements:
* Ensured compliance with all federal and state employment laws by directing AAP
and EEO-1 reporting and maintaining all employee records.
* Led harassment or discrimination investigations.
* Created and updated employee handbook.
* Spearheaded training sessions.
PMSI-TMESYS, Tampa, Florida
Human Resources Generalist - 2005-2006
Teamed with various department heads to develop and implement key HR programs th
at increased employee productivity and retention. Collaborated with HR director
to develop organizational structures, policies, internal training development pr
ograms, and serve as subject matter expert on employment and disciplinary proced
ures. Coordinated with recruiting specialist and management team to develop long
- and short-term recruitment strategies to attract more quality candidates. Work
ed with HRIS compensation analyst and management to review compensation practice
s and ensure competitive advantage and equitable distribution. Teamed with benef
its/payroll teams to administer benefits and payroll programs.
Key Achievements:
* Ensured compliance with all federal and state employment-related laws.
* Successfully aligned all HR functions with company's business strategy.
BRIGHT HOUSE NETWORKS, Livonia, Michigan
Human Resources Trainer - 2004-2005
Developed and led new hire orientation training sessions and all product/service
s training for employees in Michigan and Florida. Created and presented to manag
ement, customer service, telemarketing, sales, dispatch, and field technician te
ams courses on customer service/satisfaction, new/existing product and pricing,
sales promotion, and skill set training. Revised training and education policies
/procedures. Developed annual training budget and maintained all records.
Key Achievements:
* Created successful online training program and weekly testing.
* Led the tuition reimbursement program.
ADDITIONAL HISTORY
Full details available on request
ICA CINETIC AUTOMATION, Farmington Hills, Michigan
Human Resources Specialist - 2002-2004
* Chaired monthly safety committee meetings.
* Oversaw status changes, merit increases, and attendance in HRIS system.
DISTINCTIVE MAINTENANCE, INC., Livonia, Michigan
Human Resources Assistant - 1999-2002
* Teamed with sales staff to prepare sales presentations and update contact data
base/quotes.
* Recruited and trained employees, maintaining files in HRIS system.
EDUCATION
Associate of Business Administration
Cleary University, Ann Arbor, Michigan
PROFESSIONAL DEVELOPMENT
Certified Professional in Human Resources Management (PHR) - HRCI
MEMBERSHIPS
Society for Human Resources Management member
Suncoast for Human Resources Management Association (SHRMA) member