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Brent D.

7713 Blacksand Way Email:
Antelope, CA 95843 916-729-4168/Home or 916-212-3359/Cell
A degreed and resourceful leader seeking a position in operations management in
which I can utilize my skills to develop, motivate, lead and encourage employee
productivity. Qualifications include:
- Operations & Project Management - Process Improvement - Workflow Design
- Training & Development - Performance & Account Management - Vendor Relationsh
- Shipping & Receiving - Quality Assurance Auditing - Staff Management
- Production Scheduling - Team Building
Professional Experience
HFS NORTH AMERICA Sacramento, CA- 8/08 to 11/08
Senior Transportation Supervisor
-Managed & monitored all delivery activities to meet customer service requiremen
ts & goals in Key Performance Indicators (KPI's) by improving delivery times, de
creasing driver accidents, maintaining safety & DOT regulations, and managing th
e delivery driver timekeeping process. Also, improved standards of vehicle maint
enance records, report, logs, route sheets, dispatching activities, and coordina
ted the training process for all incoming & current delivery drivers.
-Developed manuals, bulletins, and technical guides to improve services & operat
ional activities.
-Maintained standards for cleanliness, safety, and appearance.
* Strong interpersonal/communication skills necessary for successful leadership.
* Charted, forecasted, planned, managed, and measured day-to-day operations.
* Interacted with multiple levels of management in furtherance of company goals
* Certified Truckstop User (Routing Software)
NEW VINE LOGISTICS Napa, CA- 4/08 to 7/08
Operations Manager
-Supervised warehouse office administration, operations, and special projects im
proving turnaround time, tracking, processing, & shipping of product of 2 facili
ties per customer requirements in an Oracle environment utilizing Viaware/Provia
WMS (combined 150,000 sq. ft.).
-Coordinated strategic planning and operations management of 2 distribution fac
ilities that received, processed, and shipped assorted wines & products to major
retailers and customers such as, Wal-Mart, Opus One, Viansa, & Foste
r's) in collaboration with the director and VP of Operations.********
-Implemented & managed staffing responsibilities for daily needs and mentally ch
allenged employment projects.
-Responsible for employee performance reviews, progressive disciplinary action,
interviews, training, mentoring, leadership, and facility production.****
* Re-wrote, implemented, & monitored daily processes & Standard Operational Plan
s (SOPs) for Special Orders Type processing, Claims & Returns, Damages, Quality
Assurance, and "Return to Stock" for improved customer satisfaction, and cost-re
* Infor Certified User - Advanced Configuration WM Provia 7.0.
* Collaborated with cross-functional leaders to plan seasonal activities and sup
port inventory requirements. Resolved problems related to service quality, fill
rates, and on-time delivery to better service existing and future clients & ven
dors to promote a more productive and team work ethic environment.
MEYER CORPORATION Fairfield, CA- 10/06 to 4/08
Assistant Distribution Center Manager
-Managed & directed Pick & Loading Operation consisting of 6 supervisors, 9 assi
stant supervisors, 150 warehouse employees, and 6 warehouse drivers in 4 warehou
ses. Planned & adjusted employee & supervisor work schedules & shifts according
ly towards company work requirements.
-Directed shift supervisors and associates in performing pick responsibilities o
f products, price ticketing, shipment staging, palletizing, and loading operatio
ns utilizing WMS (RFID) for scanning & tracking cases of various orders in Pick
Operation (outbound) and to control inventories.
-Collaborated with DC manager and director of operations in strategic planning a
nd operations management of 4 distribution facilities (combined 663,000 sq. ft.)
* Maintained onsite human resource functions by coordinating with corporate huma
n resources team. These responsibilities included making hiring decisions, manag
ing automated payroll system, conducting performance evaluations, and administer
ing progressive disciplinary processes. I also completed a 12-week human resour
ces management-training program.
* Repositioned the company as a desirable employer by implementing new policies,
an updated training manual with customer-specific and easy comprehensive instru
ctions, provided community awareness by contracting specialized workforce of men
tally challenged workers to assist in certain responsibilities. Re-evaluated st
aff for productive output, special projects, and the consolidation of four locat
ions into three distribution sites.
* Reduced substantial charge-back fees, driver delay, and increasing production
14% by implementing easier comprehensive instructions and following up for accur
acy, accountability, and positive production.
* Strong interpersonal/communication skills necessary for successful leadership.
* Charted, forecasted, plans, managed, and measured day-to-day operations.
* Interacted with multiple levels of management in furtherance of company goals.
* Prepared and managed safety procedures in accordance with company, OSHA, and D
OT guidelines.
* Prepared and implemented plans to ensure production to achieve service targets
* Worked with company dispatch to effectively move freight to destinations withi
n customer service standards.
FEDEX FREIGHT WEST West Sacramento, CA- 9/02 to 9/06
Operations Supervisor
-Supervised dock operations that processed overnight freight and served as major
break-bulk facility for less-than-truckload shipments with 128 doors on 16 acre
s (expanded to 178 doors on 54 acres). Partnered with supervisors in overseeing
activities during the week and headed Sunday operations to expedite all "hot" fr
eight accumulated over the weekend.
* Restructured the dock layout for daily production of inbound & outbound freigh
t. Achieved goals with teams as large as 140-plus full /part-time employees, li
ne & combo drivers, an administrative staff, and a maintenance team.
* Coordinated driver schedules and monitored freight/trailer movement throughout
the region that reduced retention by 40% (lowest in facility's history). Work
ed with centralized dispatch to develop daily line-haul plans to effectively mov
e freight to destinations within company service standards.
* Daily completion of production reports, service levels, and quality results us
ing proprietary WMS (ACCOPs) to control inventories. Completed FedEx Freight Co
urses: ACCOPs, Operational, and GFOPs training.
* Strong interpersonal/communication skills necessary for successful leadership.
* Charted, forecasted, plans, managed, and measures day-to-day operations.
* Interact with multiple levels of management in furtherance of company goals.
* Prepares and manages safety procedures in accordance with company, OSHA, and D
OT guidelines.
* Prepared and implemented plans to ensure production to achieve load averages,
cube utilization, service targets seal times.
ETECH RESOURCES, LLC Sacramento, CA-11/01 to 1/02
Technical Recruiter (Contractor)
-Recruited potential candidates for Telecom & I/T clients of all levels for Fort
une 500 companies throughout the United States
TEKSYSTEMS IT&C STAFFING Sacramento, CA- 4/99 to 11/01
Senior Recruiter
-Managed corporate accounts & recruited potential candidates for Telecom & I/T c
lients of all levels for Fortune 500 companies throughout the United States.
Integrated Access Unit and Emergency Room Registration
Senior Admissions Worker
-Registered patients, collected demographic/financial information, coordinated i
nsurance authorizations, and administered documentation to support timely paymen
ts of medical services.
* Developed & implemented training manual for clinic registration & processing w
hile lead person for a newly established integrated access unit/30+ person call
center that streamlined appointment scheduling and admissions for established pa
tients at specialty clinics reducing costs by 70%.
* University of California-Davis Medical Center: Diversity and Management I/II t
Bachelor of Arts, UNIVERSITY OF MICHIGAN Ann Arbor, MI, December 1991
* Major in Kinesiology - Concentration in Sports Management and Communications
* Scholarship Athlete/Football Team; Internships: University of Michigan Athleti
c Marketing and Management Departments, WKBZ-FM sports marketing and advertising
Community Involvement
* Varsity Defensive Line Coach - Oakmont High School, Roseville, CA - 2010 footb
all season
* Currently investigating non-profit athletic camps for children in Greater Sacr
amento area.
* High School Football Coach for the past several years.
* Volunteer Coach for community junior football & cheer organizations and athlet
ic camps from 1985 to present.
* Guest Speaker to various charities in the Greater Ann Arbor, Dayton, Detroit,
and Sacramento areas to date.