Objective

To obtain a position that will enable me to use my strong organizational skills,

educational background, and ability to work well with people. To become a value
d member of your Human Resources department that leverages my achievements, skil
ls, energy and talents for identifying superior job candidates.
Profile
Motivated, outgoing, personable, and dedicated professional with an in-depth und
erstanding of human resources and business processes. Proven abilities in develo
ping innovative ways to optimize clinic efficiency, reducing overhead cost, stre
amlining processes and increasing productivity. Extremely adaptable to various w
ork environments. Often promoted to positions with greater responsibility.
Exceptional interpersonal and communication skills, with a strong ability to lea
d and motivate staff. Distinguished for strong leadership skills and working wel
l with a team. Recognized for the ability to manage multiple tasks, with attenti
on to detail and successfully meet deadlines.
Skills Summary
-Organizational and Project Management
-Staffing Requirements
-Training Development
-Performance assessment
-Computer Savvy
-Customer Service
-Records Management
-Process Efficiency and Improvement
- Background Checks
-Insurance verification
-Recruitment and Retention
-Front-Office Operations
-Enforcement of Policy and Procedures
-Problem Resolution
Professional Experience
PROBILITY PHYSICAL THERAPY, ANN ARBOR, MI (DECEMBER 2008-PRESENT)
OFFICE COORDINATOR
-Formulated and implemented new insurance verification application, increasing c
ompany efficiency and saving on overhead costs substantially.
-Special recognition for driving results, encouraging positive change and taking
initiative
-Quickly promoted to project manager, training incoming employees, revising empl
oyee manual, managing administrative staff of four clinics, monitoring employee
relations and problem resolution.
- Organized events, managing of therapist and patient schedules, performed initi
al intakes, data entry, running reports, creating spreadsheets, medical records
management, handling confidential forms and records.
CYBEROBLIVION SOFTWARE INC., HARTLAND, MI (SEPTEMBER 2007-DECEMBER 2008)
HUMAN RESOURCE MANAGER
-Stimulated employee recruitment by posting jobs, sourcing candidates and arrang
ing interviews. Familiarized myself with the computer programming terminology an
d quickly adapted to the companies needs.
-Headed up pre-screening interviews, hiring, construction of contracts, and acte
d as a resource for employees regarding work related affairs, enhancing leadersh
ip skills.
-Researched and analyzed the process of A1 sponsorship to advance the companys p
rospective employee bank and offer more benefits.
MANPOWER, HOWELL, MI (MAY 2007-NOVEMBER 2007)
STAFFING SPECIALIST
-Oversaw front-office operations, demonstrated impeccable customer service, and
helped increase sales by ten percent through quick response time in filling temp
orary, temp to hire, and fulltime positions with high quality service.
-Effectively diagnosed clients needs and matched them with employee strengths us
ing the Predictable Performance System to evaluate their qualifications for assi
gnments, aiding in employee recruitment and retention. Performed pre-screening i
nterviews, reviewed applications, extended offers of employment, conducted orien
tation, processed background checks, drug testing, safety and training developme
nt.
-Supervised over a hundred employees. Influenced quality performance and job sat
isfaction through superior capability to counsel, coach, and troubleshoot to res
olve problems.
WALDENWOODS FAMILY RESORT, HARTLAND, MI (MAY 2000-SEPTEMBER 2006)
ASSISTANT RECREATIONAL MANAGER/MARKETING REPRESENTATIVE
-Responsibilities included wide variety of administrative and clerical support a
ctivity such as: answering multi-line phone, enhanced customer service, performe
d data entry, training, scheduling, writing up incident reports and assisting wi
th special events.
-Traveled to various venues marketing services and increased clientele by genera
ting new referrals.
-Acknowledged for my dedication, hard work, and outstanding performance by recei
ving employee of the year, first year employed.
-Provided member satisfaction through prompt responses to concerns and capabilit
y to resolve problems effectively.
Computer Skills
Proficient in: Microsoft Word, Excel, Office, QuickBooks, Power Point, Field Po
werbase
Education
UNIVERSITY OF MICHIGAN-FLINT, MI
Bachelors Degree in Psychology, 2006 GPA: 3.75/4.0
Granted University Award
Graduated in the top fifteen percentile
BAKER COLLEGE-FLINT, MI
Associates Degree in Human Services, 2004 GPA: 3.71/4.0
Consistently on the Deans list
Classes centered on Social Services and Psychology

Extra-Curricular Activities ____________________________________________________

__________
Golden Key International Honor Society and Psi Chi
Active Participant in 5K runs for Charities
Volunteer Work- Cinderellas Closet, LACASSA, and Salvation Army

REFERENCES AVAILABLE UPON REQUEST