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Paul M Norris PO Box 4620 Austin, Texas 78765 512-349-7575 pnfd7fac@westpost.

net Construction Claims; Change Management; Project Management Accomplished professional with over 15 years increasingly responsible experience in Construction Claims, Contract Management, Change Management, Project Managem ent, Planning and Facilities Management; as both employee and contract owners' r epresentative. Recognized for creative solutions to difficult issues in Change M anagement and Starts Coordination on a wide scope of ventures from multi-million dollar public projects to private sector developments. Managed multi-discipline d teams in all aspects of a project's life-- from initial concept through startup, construction, completion and facilities management. Involved in new construc tion, renovations, tenant improvements and planning in many project sectors incl uding high-rise, civic, education, aviation, transportation, correctional, milit ary, historic, restaurant and multi-family residential. PROFESSIONAL EXPERIENCE Construction Claims, Project Management, Change Management Consultant OBJECTIVE EYES, LP- Austin, Texas based privately held consulting firm specializ ing in problem construction project solutions for owners and contractors. 1995 - Present Successfully defended claims, produced claims and negotiated settlements for cli ents/sureties/GL carriers with contract damages/construction defect claims on mu lti-million dollar government and private construction projects. Effected disput e resolution on problem construction projects by forensic analysis, expert witne ss testimony, mediation, arbitration, litigation and negotiation expertise. Appl ied contract management, construction management, change management and cost con trols to daily decision-making process by direct oversight of contract modificat ions, change order scope & pricing and field orders, etc. Managed all aspects of new/remodel construction from concept through pre-design, permitting, construct ion, completion, facilities turnover and operations. Facilitated lease negotiati ons, elected official approvals, utility upgrades, construction bids and plan pe rmitting for new and remodel construction. Coordinated design functions with arc hitects, engineers, general & subcontractors, landlords, owners and tenants. * Owner's (Developer's) Project Manager for $50 million VIA Metro Multimodal Tra nsit Facility (currently on hold due to financing issues) * Produced client awards via construction claims and litigation support in exces s of $1.1 million in 2008. * Produced highly successful settlement awards (non-disclosable) via claims and litigation support in 2006. Facilities Director 5 COUNTY OF TEXAS, LTD. Austin, Texas based privately held local chain restauran t operator and restaurant real estate developer. 1990 -1995 Successfully coordinated design, permitting, renovations, new construction, sche duled/unscheduled maintenance & repairs and asset tagging & equipment inventory control within multiple locations; managed purchasing and contract/lease negotia tions; creating minimal downtime to operations and contributing added value to c ompany's bottom-line. Administered property & casualty insurance coverages for a ll properties and eventually managed employee health insurance & benefits.

Paul M Norris

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* Implemented competitive bid and analysis program for property & casualty insur ance creating ongoing savings of over 25% annually. * Effectively appealed real & personal property tax appraisals in 1994 and 1995 creating reductions of over 40%. * Initiated and implemented creative win-win utility right-of-way swap with City of Austin to allow expansion of an existing location. * Founded Barton Springs Merchants Association to successfully lobby City offici als regarding severe impact of homeless population on area merchants where emplo yer had location. Municipal Lobbyist NORRIS & ASSOCIATES- Austin, Texas based privately held client representation f irm. 1987 -1990 Successfully represented client projects before government agencies and elected officials (City of Austin / Travis County) with an approval rate of 100%. Client s included P&D Technologies, Texas Disposal Systems, Smith Barney and Merrill Ly nch. * P&D Technologies awarded master plan contract for new Austin Airport-Manor. * Merrill Lynch awarded senior manager position on $345 million municipal bond r efinancing. * Texas Disposal Systems granted unprecedented contract for private sector use o f municipal landfill while completing (successfully) State application for their own facility. Project Manager 21ST CENTURY VENTURES- Austin, Texas based real estate development firm. 1983 -1987 Developed commercial (restaurants, office) and residential (condominiums, apartm ent) projects as principal and/or joint venture partner. Property Manager THE MERCANTILE CO. - Austin, Texas based property management firm. 1980 -1983 Supervised leasing, renovation projects and maintenance for commercial and resid ential rental properties maintaining a 90% occupancy rate and positive cash flow . EDUCATION / TECHNICAL SKILLS Sales Training and Consulting - Robert Kyosaki, Accelerated Learning Institute, Inc. P. E. R. T. Training NLP Masters Training, Southwest School of NLP Karras Negotiation Course Quantum Leap, Keller-Williams University Windows XP; MS Word, Excel, Outlook, PowerPoint, MS Office Suite, SureTrak CIVIC / PROFESSIONAL AFFILIATIONS Keep Austin Beautiful- Charter Board Member, Founding Sponsor, Advisory Board Me mber Electric Utility Commission (City of Austin) - Commissioner Austin Green Builder Association- Member Leadership Austin- Alumni Member, Board of Directors Ecology Action- Board of Directors Ballet Austin- Board of Directors

Northeast Travis County Utility District- Board of Directors South Texas Surety Association International Facilities Management Association