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Loralyn C.

Serao

Cell: 914-523-4205

Email: loralynserao@yahoo.com

Professional Summary: Extensive Corporate Real Estate experience in lease administration, leasing and transaction management in the financial industry, managing retail portfolios inc luding branch office networks, Regional Headquarters and Operations Centers cons isting of 1.5 million square feet in 200+ locations throughout the U.S. Respons ibilities in this capacity include all lease negotiations, overseeing lease admi nistration process, disposition of properties, site selection, preparation of ca pital budgets, strategic planning, supervision of consultants; primary liaison to the legal, financial controllers, facilities and lease administration departm ents; and managing and directing client expectations, relationships with Senior Management, and external relationships. Vice President 2008 Director 2003 Assistant Vice President 1998 Senior Negotiator 1997 Senior Lease Admin istrator 1989 Senior Project Coordinator 1984 Citigroup/Morgan Stanley Smith Barney, New York, NY 2008-2009 Vi ce President/Real Estate Manager Transaction Management, site-selection, strategic and capital plan preparation f or Senior Management, financial lease analyses and negotiation of leases for the firm's retail network of Smith Barney offices located in the Northeast and Sout hern Divisions, and in the Central Division of the newly-formed Joint Venture be tween Citi Smith Barney and Morgan Stanley & Co., Inc. Generated $3.5MM+ for th e firm via lease re-structuring, landlord concessions, real estate commission fe e-sharing and dispositions. Created database for monthly lease tracking, expira tion/critical-dates reports and project management reports for Senior Management . Morgan Stanley & Co., Inc. (formerly Dean Witter Reynolds Inc.), New York, NY 1984-2007 Director/Real Estate Manager/Midwest Division Generated $7MM+ for the firm via lease re-structuring, landlord conce ssions, real estate commission fee-sharing, dispositions and lease auditing. * Committee member of the firm's national right-sizing initiatives in 2006-2007. * Transaction Manager for the firm's first High Net Worth retail location. * Transaction Manager for the relocation and consolidation of the firm's Midwest Regional HQ. * Collaborate with Risk Management and Human Resources to resolve projects with unique challenges. * Manage disposition of 175,000 square feet of retail space, averaging 65% recov ery after expenses. * Assisted with the firm's 9/11 recovery process, lead by the Director of Corpor ate Services, re-constructing the Real Estate Department's files and transaction s. Senior Lease Administrator/Midwest and Southern Divisions * Manage all lease administration activities in the firm's Midwest and Southern Divisions. * Conduct annual desk audits of all locations, ensuring landlords' compliance wi th lease provisions. * Develop lease administration standards, elevating the level of efficiency of t he lease audit process and resultant savings to the firm. * Create and maintain database for the firm's real estate portfolio. * Train all new lease administrators. * Supervise all outsourced lease auditors and audit processes. * Prepare all payments due under the lease. * Prepare all real estate and accounting abstracts.

* Maintain regular contact with Branch Managers and Landlords. * Create and maintain lease filing system. Senior Project Coordinator, Dean Witter Reynolds Inc., HQ Consolidation, 2 World Trade Center * Maintain all project records for the construction of the firm's HQ consolidati on into 2 WTC. * Create filing system for entire consolidation project. * Review and audit all vendor/contractor invoices for accuracy and compliance wi th contract parameters. * Prepare all construction-related accounts-payable documents. * Administrative Assistant to the firm's HQ Construction Manager. Professional Activities: 2009 - Present: Secretary of the Board of Directors at LaRenaissance Resort, At lantic City, NJ.