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Larry Pickett 4108 Sendero Trl Dallas, TX 75024 214-621-2879 lpfe8e4c@westpost.

net CHIEF OPERATING MANAGER Business Management Expertise Process Development Accomplished and integrity-driven service industry professional offering 15 year s of success as a business owner and operations manager. Recognized as a savvy l eader with strengths in reengineering performance systems. Improved leadership s kills that produced improvements in cost, sales and profit. Implemented successf ul marketing and sales strategies. Excellent problem solving and business growth skills. Praised for prudently managing human and financial resources. A loyal t eam player who believes in working hard and behaving ethically. PROFESSIONAL STRENGTHS Developing Managers, Sales and Profit Forecasting, Corporate Development, New Co nstruction, Training Processes, Advertising and Marketing,Regional Team Building , Problem Resolution, Profit and Loss Controls CAREER DEVELOPMENT Valley Ranch Financial, LLC Plano TX 09/2006 to Present (Local Insurance Company specializing in auto, home, life, commercial, annuities and retirement) Owner/Agent Investment opportunity to purchase successful insurance company. Recruited by Re gional management as best suited investor to manage agency. Sold Majority of com pany stock to invest in real estate and take a lessor role as consultant. Notable Achievements: - Created processes and changed audit variables to increase retention. Retention was improved to 92.2% and recognized as best retention in the Region. Corporate adopted my processes to train other agents. - Improved policy growth 22.4% using marketing in the community, involvement wit h local sports and charities, improving customer service and creating the first mile program. - Implemented comprehensive policy review that increased average policy premium by 9.2%. - Increased low risk policy holders and multi policy portfolios to improve loss ratio and profitability. Loss percentage decreased 11.78%. Book of Business Prof itability increased $179,000. Pickett Bros., LLC - Harrisburg PA 12/2004 to 08/2006 (Franchise Owner of three Waffle House restaurants in Carlisle and Harrisburg, P A) Chief Operating Manager Owner and operator of Waffle House franchise in the Middle Pennsylvania Region, 3 restaurants with 80+ employees. Recruited as a proven and skilled operator to manage and grow the business. Sold business to Waffle House Inc. for a substanti al return on investment. Presented with the National Leadership Award for promot ing tax reform and fiscal responsibility as Honorary Chairman serving on the Bus iness Advisory Counsel . Notable Achievements:

- Implemented new processes to streamline payroll, hire more qualified employees and created a paper trail protocol that cut operating expense. This resulted in an increase in sales of 24%, better employee retention and a huge increase in p rofit equaling 18.6% of gross revenue. - Built a strong management team through proven training modules. Rewrote manage r evaluations to include accountability grade. Created new bonus structure and r eward program for improved results. This helped secure and maintain long term re sults from a well-rounded management team. - Opened a new unit from real estate development to opening day. Handled all lic ensing, permits and certifications. Scheduled construction and maintenance. Orde red and installed fixtures, operating supplies, equipment, signage and small-war es. Negotiated all contracts with purveyors. The restaurant was fully operationa l and staffed forty five days ahead of schedule. South East Waffles, LLC Nashville, TN 11/1998 to 12/2004 (Largest Waffle House franchise with 116 restaurants. Regional territory in TN, KY and AL) Division Manager North TN Division, managing 3 Districts with 320+ employees. Strong ability to h ire, train and develop District and Unit managers. Managed new and current proce sses for sales and profit forecasting, profit and loss interpretation and operat ing controls. Responsible for the development of the District management team. R eceived awards for Best Annual Sales Increase in 2000 and 2001. Received Five St ar District Manager Award for best sales increase, cost controls and profit marg in for 2002 and 2003. Notable Achievements: - Made personnel, protocol and process changes that dropped overall cost by 18.3 %. Bottom line profit increased by 310+%. Division ranking moved from #9 in the company to #1. - Built strong management team by implementing new systems and training modules. Removed non-productive management and developed systems to track new accountabi lity directive. Developed existing employees and provided tools for new employee s to be successful. - Led the company in sales improvement, cost controls and profit my entire tenur e as a Division Manager. The real achievement was the continued success of the D ivision team during and after my departure. EDUCATION 1987-1988 U.S. Army - Avionics Airframe and Powerplant License 1990-1991 Kansas City Kansas Community College 3.97 GPA 1992-1993 Kirtland Community College 3.67 GPA, AS Degree LICENSES General Lines Agent: PC,LH Adjusters License: Home, Auto, Earthquake Securities 6, Securities 63 PROFESSIONAL ORGANIZATIONS Chamber of Commerce 2004-2010 - Member Business Advisory Council Honorary Chairman Lyons Club, Las Colinas Member