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STEPHEN M. WINNING swfeb0ac@westpost.

net 112 Lessay Home 949-706-9882 Newport Coast, CA 92657 Cell 949-887-7783 HOSPITALITY INDUSTRY EXECUTIVE Successful Leadership of Start-Up, Turnaround & High-Growth Hotel Properties, Chains & Management Companies 25+ years' experience building profitable hotels nationwide. Delivered strong an d sustainable revenue and profit gains through combined expertise in strategic p lanning, sales/marketing, operating leadership, training and P&L management. Uny ielding commitment to top-flight guest service. Outstanding communication, negot iation, presentation and motivational skills. Expert in brand management/optimiz ation. Fluent Spanish. PROFESSIONAL EXPERIENCE: WINNING HOSPITALITYa"CONSULTANT/SPEAKER 2008 to present AYRES HOTEL & SUITES 2004 to 2008 GENERAL MANAGER - Ayres Hotel & Suites, Costa Mesa/Newport Beach, CA (2005 to 20 08) GENERAL MANAGER - Ayres Suites, Ontario Airport/Conv. Ctr., Ontario, CA (2004 to 2005) Guided flagship properties of family-owned portfolio of 16 hotels throughout Sou thern California into more prominent and profitable market positions. Held full P&L and oversight management responsibility for all hotel operations, meetings a nd conferences, F&B, sales/marketing, administration, HR, technology, guest rela tions and more. Strengthened and expanded hotel operations through a strategic series of product ivity improvement, staff development, targeted sales/marketing and cost manageme nt programs. a Delivered strong operating results at Costa Mesa property, including 18% growt h in RevPar and 25% improvement in GOP. Captured and sustained a dominant market position. a Led Ontario property through an aggressive turnaround, restructured core opera tions and won the 2005 Corporate Award for Most Improved Hotel (based on sales, profits, employee retention and guest satisfaction). MARIN MANAGEMENT 2001 to 2004 REGIONAL MANAGER - Marin HQ, Sausalito CA (2002 to 2004) GENERAL MANAGER - Doubletree Hotel, Los Angeles/Rosemead, CA (2002 to 2004) GENERAL MANAGER - Hilton Garden Inn, Gilroy, CA (2001 to 2002) Provided senior-level operating and P&L leadership for two key properties, consu lted at other properties to improve profitability and evaluated potential acquis ition opportunities nationwide.

Delivered immediate and measurable value with strong revenue and profit growth t hrough combined successes in sales, business development, operating leadership a nd cost controls. STEPHEN M. WINNING swfeb0ac@westpost.net Home 949-706-9882 Cell 949-887-7783

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a Led 187-room, full-service Doubletree Hotel into top 10% of all Doubletree pro perties in balanced scorecard results. Excelled in financial, operational and gu est service/satisfaction indices. a Managed 137-room Hilton Garden Inn from start-up into market share leader with in first year of operation. Achieved all revenue and profit objectives for sleep ing rooms, meeting rooms and F&B. a Explored acquisition opportunities throughout California and the Midwest. Eval uated properties and portfolios, negotiated with owners and conducted preliminar y due diligence to determine feasibility. HEI MANAGEMENT COMPANY 1996 to 2000 GENERAL MANAGER - Hilton Ontario Airport Hotel, Ontario, CA Full strategic planning, operating, sales/business development, HR, guest servic es and P&L leadership responsibility for 309-room airport hotel. Provided stable , profit-driven leadership following changes in hotel ownership and management. Challenged to overcome critical operational and staffing problems that had plagu ed the property for years. Restored profitability following several years of losses and poor financial perf ormance by capitalizing on rapid regional growth and special event opportunities . a Achieved/surpassed all revenue and profit goals. Increased annual sales 13.8%, RevPar 21.5% and GOP 93%. a Renegotiated sleeping room contracts with major corporate customers to acceler ate profitability and optimize market opportunities. a Conceived and implemented a series of internal operating changes, new business processes and performance measurements to strengthen controls and financial res ults. MARRIOTT HOTELS & RESORTS 1979 to 1996 Seven-time recipient of the Bill Tiefel Recognition Award for Outstanding Guest Service GENERAL MANAGER - Long Beach Marriott Hotel, Long Beach, CA (1994 to 1996) Transitioned from Marriott Hotels to key franchise in Southern California, 311-r oom airport hotel operated by Ruffin Hotel Company. Held full strategic planning , operating, sales and P&L responsibility for the entire property, including 200 + employees. Managed $10 million annual operating budget. Honored with the Marriott Financial Excellence Award for double-digit gains in s ales and bottom-line profits within an intensely competitive market.

a Captured an 11% increase in hotel sales and 25.5% improvement in bottom-line p rofitability through a series of internal operating and process changes, product ivity improvements, food and labor cost controls, and targeted sales and marketi ng programs. a Converted fine-dining restaurant to a moderately priced steakhouse to meet loc al market demographics. Resulted in explosive growth with a 130% increase in ann ual food sales revenues. a Recognized by the Children's Miracle Network as the 1995 Marriott Hotel of the Year. Raised more money for CMN than any other Marriott property nationwide. a Directed high-profile guest services for major special events, including Long Beach Grand Prix and Summer NBA Pro League. STEPHEN M. WINNING swfeb0ac@westpost.net Home 949-706-9882 Cell 949-887-7783

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RESIDENT MANAGER - New Orleans Marriott Hotel, New Orleans, LA (1988 to 1994) Second-in-command of one of Marriott's largest properties, a 1291-room, 2-tower convention hotel in downtown New Orleans. Worked in partnership with General Man ager to transition property from average performance to one of the most profitab le within the Marriott portfolio. Managed $47 million annual operating budget an d 400+ employees in 10 key operational areas. Concurrently, negotiated contracts and directed on-site delivery of all contract services and operations. Provided stable operating leadership during a period of constant change and tran sition with three different General Managers at the property. a Delivered highest GOP % of all full-service Marriott hotels in the US (approxi mately 200 properties). a Led multi-million dollar renovation of all 1291 sleeping rooms on time and wit hin budget. a Spearheaded successful implementation of Guest Response Center, a new Marriott initiative established to create a process for the effective management of all guest complaints. Resulted in double-digit increases in guest satisfaction. a Introduced expanded training opportunities to upgrade staff competencies and i mprove retention. a Managed guest services and support operations for major special events includi ng the 1988 Republican National Convention, annual Super Bowl and Sugar Bowl eve nts, annual PCMA conventions and numerous high-profile Mardi Gras events. RESIDENT MANAGER - La Jolla Marriott Hotel, La Jolla, CA (1985 to 1988) Based on success in the opening and profitability of Irvine Marriott, transferre d to new 360-room suburban hotel to open property and manage all key operating d epartments. Honored as Marriott's Outstanding Resident Manager of the Year - Wes tern & Pacific Region. RESIDENT MANAGER - Irvine Marriott Hotel, Irvine, CA (1983 to 1985) Promoted to manage the grand opening and start-up of a new 500-room airport hote l. Exceeded all revenue and profit goals within an expanding and competitive reg ional market. EARLY MARRIOTT CAREER - Chicago Marriott Hotel, Chicago, IL (1979 to 1983) Fast-track promotion from Night Manager to Housekeeping Manager to Director of S

ervices to Front Office Manager at this 1179-room convention hotel. PROFESSIONAL AFFILIATIONS: a Board of Directors, Costa Mesa Conference & Visitors Bureau (2005 to 2008) a Vice President of PR, Ontario Chamber of Commerce (1999 to 2000; 2004 to 2005) a Member, Ontario Convention & Visitors Authority (1997 to 2000; 2004 to 2005) a Founding President, Greater Ontario Hotel/Motel Association (1997 to 2000) a Guest Lecturer throughout career to Chambers of Commerce, business organizatio ns, schools and associations on key issues within the hospitality industry EDUCATION: B.A., Spanish, DePauw University, Greencastle, IN