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Shauna von Hanstein 1671 Westminster Way Madison, GA 30650 (706) 342-9139 http://www.linkedin.

com/pub/shauna-vonhanstein/12/b27/296 QUALIFICATIONS SUMMARY Extensive training and experience in operations, finance management, customer se rvice, and human resources. Responsibilities included media relations, promotio ns, public speaking, volunteer coordination, vendor/employee relations, and inte rnal and external communications. Managed annual capital budgets of $6.5M, opera ting budgets of $1.7M, and up to 25 direct reports and 700 volunteers. Resultsoriented with a proven record of achievement in: * * * * * * Marketing/Publicity Programs * Public Speaking Community Creation/Relationship Building * Volunteer Management Budget & Schedule Planning/Control * National Account Management Project Management * Special Event Planning Proposal and Curriculum Formulation * Cost Analysis/Reduction Forms and Systems Design/Implementation * Strategic Planning

Personal Qualities: High Integrity with a focus on customer, employee, vendor an d stakeholder satisfaction. Positive "can-do" attitude, eager to accept account ability as well as responsibility. Problem solver with strong determination and follow-through. Able to combine logical thinking, analysis, and vibrant spirit to produce impressive results with decision speed. PROFESSIONAL EXPERIENCE Rotary International, Georgia District 6910 2008 - curre nt Literacy & Numeracy Projects Chair Rotary International is an organization of service clubs located all over the wo rld. The stated purpose of the organization is to bring together business and pr ofessional leaders to provide humanitarian service, encourage high ethical stand ards in all vocations, and help build goodwill and peace in the world. There are 33,976 clubs and over 1.22 million members worldwide. Ferst Foundation for Childhood Literacy, Madison, GA 2004 -2010 Executive/Operations Director Ferst Foundation for Childhood Literacy is a 501(c) 3 non-profit organization es tablished to give books to Georgia children to give our State an educated, compe titive, and productive workforce. * Initially selected by the Board of Directors to serve as Executive Director wi th limited participation in 7 counties. Managed 1.7M budget, led the financial reporting, and annual audit and tax return process, provided high profile presen tations, and cultivated community relationships to expand program to 73 counties including a state-wide partnership with Rotary in less than 6 years. * Developed and implemented promotion, publicity, and associated programs to cre ate awareness and gain acceptance for new and existing community services. Stru ctured newsletters, award nominations, grant applications, publicity releases, c onducted news conferences, and performed associated Community Action Team start-

up functions to escalate enrollment and grant writing successes to increase fund s for operating budget by 20%. Flambeau, Inc., Madison, GA 1999 - 2004 Customer Relations Manager Flambeau, Inc. encompasses a diverse range of manufactured plastic products, pro viding customer assistance in design and specifications of injection and blow mo lded thermoplastic components and products, building of tools and fixtures, and contract manufacturing of complete assemblies. * Served as full-time Customer Relations Manager of Flambeau Inc. while simultan eously increasing sales in the proprietary Fluid Systems products by 32%. Applebee's Division of Avado Brands, Inc., Madison, GA 1995 - 1998 Restaurant Maintenance/Capital Improvement Manager Apple South, Inc., a former nationwide restaurant operator, sold its 264 franchi sed Applebee's restaurants in a projected $500 million divestment aimed at spurr ing its more profitable food chains. y.html * Designed database program to structure and maintain $6.5 million in capital im provement expenditure data reducing budget planning time and item replacement co sts by 30% while increasing organization and budget status communication. Progr am shared with several concepts and currently houses 16,223 project entries to b e utilized as a history record and future budgeting benchmark. * Developed a prototype facilities upgrade manual for a projected $3.6 million r emodel venture for 51 facilities that has become the divisional standard. Manua l was proposed as a franchise standard due to its proven project organization, c ost-effective materials, and vendor data. * Navigated the Furniture, Fixtures, and Equipment (FF&E) purchasing, delivery, and installation for 20 new restaurant locations with a project deadline achieve ment rate of 100%. * Leveraged cost savings of $100,000 by identifying overpayments and negotiating a national account for termite control services reducing the annual service con tract budget by 25%. Morgan County Board of Education, Madison, GA 1990 - 1995 Director of the Morgan County After-School Program Self-Contained Classroom Teacher, Grades 4 & 2 Northeast Georgia Regional Education Service Agency, Winterville, GA 1991 - 1993 Adult Staff Development Instructor Clarke County Board of Education, Athens, GA Self-Contained Classroom Teacher, Grade 2 CREDENTIALS Bachelors of Science Degree, Early Childhood Education, University of Georgia 1988 - 1990

Accepted in Georgia State University MBA Program GROUPS AND ASSOCIATIONS: Rotary International, Georgia Reading Association, Morgan County Family Connecti on, & Professional Association of Diving Instructors PROFICIENT IN: tlook owerPoint WordPerfect Constant Contact QuickBooks Social Networking Excel Access Ou P