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BALAPRIYA MANIVANNAN 15046 Sumner, Redford, Michigan 48239 248.894.1670 mbalapriya@gmail.

com

QUALIFICATIONS PROFILE Technically sophisticated, seasoned, and talented IT professional powered with s ix years of experience in project management and business analysis. Well-rounded skill set in all facets of project life-cycle development, from initial analysi s and conceptual design through implementation, quality review, and enhancement. Stellar reputation for delivering simultaneous large-scale technical projects w ithin the constraints of scope and time. Empowering project manager with keen ex pertise in leading, motivating, and coordinating technical teams to provide inno vative technical solutions and ensure total customer satisfaction. Extremely abl e to multitask in fiercely competitive, multi-platform, and fast-paced environme nt. Articulately communicate in English and Tamil with basic proficiency in Hind i and German.

CORE STRENGTHS Project Management and Operations Web Design and Development Continuous Performance and Process Improvement Enterprise Application Implementation Leadership, Training, and Team Building Technical Support and Troubleshooting Time Management and Prioritization Outstanding Customer and Vendor Relations Analytical with Strong Organizational Skills Conflict Resolution and Decision Making Off Shore / Remote Team Collaboration Strategic and Tactical Planning

EDUCATION MASTER OF BUSINESS ADMINISTRATION IN MANAGEMENT INFORMATION SYSTEMS AND FINANCE ~ Oakland University, Rochester, MI: 2003–2006 MASTER OF SCIENCE IN COMPUTER SCIENCE AND ENGINEERING ~ Oakland University, Roch ester, MI: JAN 2001–DEC 2002 BACHELOR OF ENGINEERING IN ELECTRONICS AND COMMUNICATION ENGINEERING ~ Anna Univ ersity–College of Engineering, Guindy, Chennai, Tamil Nadu, India: SEP 1996–MAY 2000

TECHNICAL EXPERTISE PROJECT MANAGEMENT TOOLS: o DATABASES: 7 Microsoft Project 2007, IBM Rational RequisitePr SQL Server 2008, Oracle 9i, Microsoft Access 200

BUSINESS INTELLIGENCE: Cognos Metric Manager 2.2 INDUSTRY SOLUTIONS: Tivoli Store Manager PACKAGE UTILITIES: Microsoft Office 2007 (Excel, Word, Visio, Power Point), Adobe Acrobat 9 Pro, Lotus Notes 7.0.2 WEB TECHNOLOGIES: Windows SharePoint Services (WSS) 3, ASP, HTML, CSS, JavaScript, VB Script INTEGRATED DEVELOPMENT ENVIRONMENT: Macromedia Dreamweaver 8

EMPLOYMENT HISTORY AEROTEK, INC. ~ SOUTHFIELD, MI: JUN 2006–PRESENT CLIENTS: DAIMLER TRUCKS NORTH AMERICA AND DETROIT DIESEL, DAIMLER AG COMPANIES IT Project Manager 2006–Present Manage the full life cycle of web application development (ASP.NET and A SP) from initiation, requirements/use cases gathering, design analysis, developm ent, testing, change control through implementation Business Analyst–Web Application Development Projects 2006–Present Gather, analyze and document requirements, design specifications, test p lans, change control, and sign-offs Work collaboratively with IT architects to identify and finalize technic al solutions IT Compliance Lead Sep 2009–Present Manage audits to ensure compliance of Detroit Diesel systems and procedu res with those of Daimler’s standards Intranet Portal Administrator May 2009–Present Administer the content management system and provide IDs and facilitate training to new editors Perform biannual audits to ensure that the editors and content owners re gularly keep their sections updated

MAJOR PROJECTS ACCOMPLISHED IE8 TESTING ~ Client: DETROIT DIESEL JAN 2010–PRESENT Lead the preparation of more than 120 browser-based applications for the transition from Internet Explorer 6 to Internet Explorer 8 Interface with IT team at Daimler Trucks North America, Portland who is driving the project for all DTNA units INFORMATION CLASSIFICATION ~ Client: DETROIT DIESEL SEP 2009–PRESENT Manage application owners in classifying their applications per Daimler Information Security guidelines and verifying the applications’ security levels Work closely with Daimler’s Information Security team in Germany and forged a pilot group to classify Detroit Diesel applications TELECOMMUNICATION CHARGES APPLICATION ~ Client: DETROIT DIESEL MAY 2009–SEP 2010 Managed, analyzed, designed and implemented a .NET web application to co nsolidate telecommunication invoices from different service providers for the IT Department to display the overall company and employee costs of phone services

APPLICATION PORTFOLIO ~ Client: DETROIT DIESEL SEP 2009–JAN 2010 Worked with IT owners to gather and maintain an inventory of application s used at multiple DTNA locations across the US, in DTNA’s Application Portfolio sys tem

E-MAIL DOMAIN CHANGE ~ Client: DETROIT DIESEL JAN 2009–AUG 2009 Identified the scope of applications and websites affected by the migrat ion of email domain from “detroitdiesel.com†to “daimler.com†and managed the impleme the updates PROACTIVE INFRASTRUCTURE ~ Client: DAIMLER TRUCKS NORTH AMERICA OCT 2008–DEC 2008 Gathered and analyzed Detroit Diesel Extranet information that was neede d to consolidate Detroit Diesel Extranet with Daimler Trucks North America’s Proacti ve Infrastructure (PAI) network DEALER / CUSTOMER PORTAL ~ Client: DAIMLER TRUCKS NORTH AMERICA MAR 2008–SEP 2008 Analyzed business requirements for a portal project to consolidate separ ate corporate websites into the new Daimler Trucks North America dealer/customer portal to eliminate multiple logons as well as to streamline web content creati on and publication processes Documented business and system requirements of Detroit Diesel customer/d ealer facing websites in collaboration with the Detroit Diesel business represen tatives CA SITEMINDER MIGRATION / APPLICATIONS COMPATIBILITY ~ Client: DETROIT DIESEL JAN 2008–FEB 2008 Oversaw project to prepare 35 applications required for the migration of Microsoft Site Server to SiteMinder Supervised developers to meet the milestones for code changes, code walk throughs, test plan development, and testing of applications DETROIT DIESEL SUPPLIER PORTAL ~ Client: DETROIT DIESEL JAN 2007–AUG 2007 Planned and organized all efforts in Detroit Diesel’s integration into the G lobal Daimler Supplier Portal (DSP), involving Detroit Diesel’s business customers a nd DSP team from Germany; published Detroit Diesel Supplier Portal within scope and timeline SCORE CARD APPLICATION ~ Client: DETROIT DIESEL MAR 2006–DEC 2007 Maintained Key Performance Indicators (KPI) of Detroit Diesel Business u nits in Cognos Metric Manager and provided technical support TECHNOLOGY PROCUREMENT SYSTEM ~ Client: DETROIT DIESEL MAR 2006–DEC 2007 Provided technical support to the company’s technology procurement system DETROIT DIESEL, A DAIMLER AG COMPANY ~ DETROIT, MI: JUN 2004–JUN 2006 Project Manager / IT Business Analyst / Developer Jun 2004–Jun 2006 Led all initiatives in developing requirement documents, project plans, change management plans, test plans, and project status reports Developed web applications in ASP

Lotus Notes Support 2005–2006 Diligently rendered second level support on Lotus Notes database adminis tration

MAJOR PROJECTS ACCOMPLISHED TRADESHOW REGISTRATION TOOL 2006 Developed a web-based registration tool for a tradeshow using ASP and SQ L Server 2000 PARTS UNIT BREAKDOWN 2005 Analyzed and developed a web-based application using ASP and an Oracle d atabase to display engine unit/model breakdown and warranty / modifications info rmation DEALER IDS TERMINATION 2005 Developed and implemented an application in VBScript and scheduled it to run on a LDAP Server to automate the process of identifying expiration of a spe cific group, sending notifications and terminating their access to the Extranet IT PROJECT MANAGEMENT TOOL 2005–2006 Developed a management tool for project leads to track and provide proje ct status to business customers

COMMUNITY INVOLVEMENT Board Member, Culture Shock Experience, a non-profit organization in Redford, MI