Debra R.

Dick
dd106ceae@westpost.net
301-317-5019
Work Experience
August 1980 - February 1984 - Washington Adventist Hospital, Takoma Park, MD
Operating Room Front Desk Clerk
a Primary contact person and telephone coordinator for department.
a Schedule daily and future surgeries and maintain daily Operating Room schedule
.
February 1984 - July 1988 - Washington Adventist Hospital, Takoma Park, MD
Nursing Administration
a Central telephone contact point.
a Track status changes for numerous nursing personnel to ensure payment of corre
ct benefits.
a Confirm and manage bi-weekly personnel time card records.
a Provide secretarial support for the department, as requested.
July 1988 to August 2008-Washington Regional Cardiac Surgery
Full-time direct reporting to two Cardiac Surgeons
and
August 2008 to Present - Adventist Medical Group (Corporate Reorganization)
Full-time direct reporting to one Cardiac Surgeon and one Neurosurgeon (1 year)

Senior Administrative Assistant

a Central telephone point for the office, handling all calls and messages.
a Organize and track paperless patientsa charts, operative notes and discharge s
ummaries, forwarding these summaries to referring physicians.
a Obtain patient demographics and make appointments using Medics and Dr. First p
rograms.
a Coordinate the scheduling of all surgeries with the hospital Surgery departmen
t.
a Provide patient counseling regarding pre-operative schedules and procedures as
well as post-operative procedures and the resolution of patient questions.
a Obtain insurance pre-certification and benefits for patients and record that i
nformation.
a Collect co-pay monies, balancing daily transactions.
a Complete disability paperwork and generate letters of explanation for patients
a work absences.
a Processing lawyer requests for patient records for Workmanas Compensation.
a Place radiologic, admitting and prescription orders as prescribed by doctors.
a Consult with visiting nurses regarding patient procedures and issues.
a Manage all office administrative duties including the initiation of correspond
ence, transcription of office visits, and the completion of hospital medical rec
ords using Microsoft Word.
a In charge of the ordering of office and medical supplies, maintenance of offic
e equipment, and performance of other tasks necessary for optimal office functio
n.
a Responsible for recording and tracking monthly/yearly statistics using Microso
ft Excel.
Education
1972-1977 - Southern Missionary College, Collegedale, TN General Education/Nursi
ng
1978-1980 - Kettering College of Medical Arts a"Medical Office Assistant AS Degr
ee
References upon request