ROBERT M. SUTTON 36901 Rayburn, Livonia, Michigan 48154 (734) 679-2266 Email: rs108d56e@westpost.

net MANAGEMENT PROFESSIONAL Motivated, results-driven professional with extensive management experience. Pr oven performer and skilled at managing and controlling all business activities a nd functions. Demonstrated success in increasing revenues, client growth and ret ention, employee retention and production performance. Committed to a strong wo rk ethic, creative problem solving, and providing outstanding service. PROFESSIONAL EXPERIENCE Masters Green Professional Lawn Care, Novi, Michigan (January 2008 V Present ) An Alternate Brand to TruGreen/ServiceMaster BRANCH MANAGER Major responsibilities include P&L, planning, organizing, directing, coordinatin g, and controlling all business activities and functions to achieve branch goals and objectives while maintaining corporate standards. Accomplishments include: (1) of only (2) branches out of (208) total to achieve and maintain operating c osts below 40% Highest customer retention in the region @ 76.4% Customer growth of 20.4% in 2009, 8% in 2010 Increased revenues over $600,000 Top (15) in lowest non-productive labor hours Top (15) in number of applications per production hour $3 Million revenue generating branch and only $513 spent on injuries/accidents in 2009 V accident free in 2010 More than 75% employee retention Generate sales that represent 140% beyond budget/goals Restaurant.com (August 2006 - December 2007) SALES REPRESENTATIVE Recruited by this successful online restaurant marketing firm which offers resta urants a proven method for building incremental sales and profits. I worked with restaurant owners to develop marketing plans that utilized the power of the int ernet to bring them new customers and fill empty tables: Successfully engaged and enrolled more than 280 new restaurants in the program Shady Hollow Golf Club, Romulus, Michigan (August 1995 V November 2005) GENERAL MANAGER Major responsibilities included P&L, planning, organizing, directing, coordinati ng, and controlling all business activities and functions: Directed financial and operational turnaround of this dilapidated golf course Established new restaurant and bar service Established catering service, event planning and facilitating for private, publ ic and charitable/fundraising organizations Increased number of golf rounds from under 30,000 to over 40,000 by aggressive marketing for additional league and outing play and initiated course design chan ges to enhance customer satisfaction

Special Note: While still with Shady Hollow Golf Club, I established Fairway Management Servi

ces, an independent management and consulting service. I continued management of operations at Shady Hollow, as well as: Consulted with and managed The Post Bar/Restaurant in Auburn Hills, Michigan fr om November 2005 to February 2006: Increased revenues Established relationships with vendors Implemented cost control procedures for all purchasing and inventory Developed customer service training for approximately 30 staff members Retained by a local construction company to implement and manage a sales depart ment: Obtained distributor agreements with major window, door and other construction material suppliers Created and implemented the tools necessary to manage the sale of these product s Developed marketing and advertising materials and created sales promotions pack ages The Cookie Man, London, Ontario (November 1987 - June 1995) SALES MANAGER Recruited by this newly established school fundraising firm to manage activities in Toronto and Windsor, Ontario: Generated revenue in excess of $500,000 during the first year Motivated and educated staff and clients in order to meet/exceed established go als Monitored and reported sales volume, financial and business transactions TBQs Other Place, Windsor, Ontario (April 1980 V November 1987) CATERING AND EVENT COORDINATOR Responsible for implementing catering services and event planning for weddings, business luncheons, holiday parties, reunions, etc. EDUCATION University of Windsor, Ontario, Canada Bachelor of Arts Degree, 1985 Public Administration and Political Science

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