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with experience in diversified areas including field support, system tes t, system integration as well as application programming. Involved in the softwa re lifecycles of different projects. Able to interact with customers, both inter nal and external. Very particular about deadlines and following processes adheri ng to high level of quality standards. Exposed to newer technologies and make be st use of them. ____________________EXPERIENCE____________________ 2007 to 2010 - System Integration Engineer Aircell LLC., Itasca, Illinois AirCell is the leader in airborne telecommunications for business aviation. AirC ell builds products that are offered by virtually every fixed- and rotary-wing a irframe manufacturer, and are installed aboard all of the world's largest fracti onal ownership fleets. It is now developing an affordable, North America-wide ai rborne broadband solution. After winning the FCC's recent air-to-ground spectrum licensing auction, AirCell is spearheading a Wi-Fi revolution that will change the airline and business aircraft passenger experience. At present its customer base includes major commercial airline companies like American Airlines, Delta Airlines, United Airlines etc. * The ABS Airborne system is composed of thee primary in-cabin componentsABS Controller Processor Unit (ACPU): This is a Linux based system. It hosts the Wi-Fi data service control function (wifi captive portal and ATG/Terrestrial Mo dem control) and Operation and Maintenance functions. ABS Air to ground Communic ations Unit (AACU): The AACU provides the air-to-ground and terrestrial communic ations link. It incorporates the ABS ATG EV-DO Revision A radio modem. It also i ncorporates GPS. * Tested and acquired evaluation tools; Worked with 3rd party vendors to resolve evaluation, integration issues and ques tions. * Worked in the system integration of hardware and software components of the ab ove system. * Defined and specified system-level requirements including authorship for syste ms and software requirements specifications, test procedures, and reports; Implemented system engineering throughout the product development cycle, includi ng requirements analysis, requirement tracking, system integration and verificat ion; Tested, reproduced and analyzed customer issues and worked with engineering to r esolve issues; Led troubleshooting efforts with systems and networks; * Participated in debugging various bugs. Conducted compatibility tests with programs, hardware, operating systems or netw ork environments; Resolved issues that were discovered by the client and customer management; Created integration and configuration documentation suitable for conversion into engineering, configuration, test and manufacturing plans; * Developed and documented integrated test requirements for new technologies and components and converted requirements into test plans; * Tested and acquired evaluation tools; * Worked with 3rd party vendors to resolve evaluation, integration issues and qu estions. 1999 to 2007 - Senior Software Engineer
Motorola Inc., Arlington Heights and Libertville, IL A leader in broadband, embedded systems and wireless networks. It has three segm ents: Mobile Devices, Networks and Enterprise, and Connected Home Solutions. It provides wireless handsets, which transmit and receive voice, text, images, mult imedia and other forms of information, communication and entertainment. * Mobile Division business unit. Worked in the Verizon product group with revenues worth more than $1 billion. Automation Lead in the Verizon messaging team. In this role, was responsible for developing, scripting, testing automation scripts for testing messaging applica tion for Verizon Phones. By automating more than 3000 manual tests resulted in substantial financial and time savings for the company. Led other engineers in the team to develop and deploy automation within the orga nization * Was the test lead for the messaging portion of Verizon Krazr phone. Authored t est plans (Sanity, Regression and New Feature tests) based on customer requireme nt. Worked extensively with 3rd party (Rocket Mobile) as part of my testing. Worked with Rocket Mobile in debugging issues and validating software loads etc. * Networks business unit. MOL Team. Selected for Maintenance On Line (MOL) team. Responsible for testing, analyzing, verifying and solving field issues from cust omers across the world. Provided solutions for customer issues world wide. This covered various Base Station (BSS) software releases for GSM, GPRS and EDGE networks. * Networks business unit. EDGE team. Worked in the Test team for the Enhanced General Packet Radio Service (EGPRS) po rtion of EDGE feature using the legacy PCU and BSC platforms along with BTS Plat form. Testing reduced a large number of software defects. * Networks business unit. GSN integration. Worked in the integration and testing of Huawei SGSN with other GSN network elem ents of a GPRS network. This included developing integration, acceptance and fun ctional test plans for the SGSN and other components. Worked extensively with third party Huawei of China in the developmental and int egration phase. Involved in GPRS end to end testing with GSN and BSS components. Tested SGSN related field issues and their fixes in the lab * Networks business unit. UMTS Integration and Test support team. Was involved in the role of Integration and Support engineer activity for the Wi deband Digital Modem (WDM) (Harmonized Node B) for an end-to-end call effort, fo r a UMTS network. Primary liaison between various development teams based in Arlington Heights, lL and Swindon, UK for facilitating efficient problem solving from identification through to resolution in a formal, documented, consistent and timely manner. * Networks business unit. EMX2500 team. Worked with new feature development for EMX2500 customers. Customers were based in the Japanese market. Worked as a software test engineer for the EMX2500 switch development team. 1998 to 1999 - Programmer Analyst/Consultant Infotech Resources Group, Piscataway, NJ Infotech Resources Group is an IT consulting company. Worked as a consultant test engineer for client Lucent Technologies, Naperville,
IL * Integrated the Service Control Point (SCP) platform to the customer's network as a Member of the NPI (New Product Introduction) Group. * Feature tested, authored test plans along with the platform development team f or the Service Control Point (SCP) for Lucent's Advantage Model 1 and Model 2 SC P * Participated in the Development Process Quality (Q) Gates for testing various platform features during and after development * Involved in the resolution and testing of various field issues. Participated in regression testing of various features. ____________________EDUCATION____________________ 2011 - M.S., Information Technology Management Illinois Institute of Technology, Chicago, IL 1994 - M.S., Computer Applications Thapar Institute of Engineering and Technology, Patiala, India 1991 - B.S., Mathematics Delhi University, Delhi, India ____________________SKILLS____________________ * System Integration (Networking) - Extensive Experience * Software Testing (Application, Feature and System Test) - Extensive Experien ce * Linux, Solaris - Extensive Experience * C - Intermediate Experience * Python, PERL, Unix Shell Scripting - Intermediate Experience * Java - Course work in school * Oracle (PL SQL) - Intermediate Experience * Cisco IOS - Intermediate Experience * TCP/IP, VOIP - Extensive Experience * GSM, GPRS, EDGE, UMTS - Extensive Experience * CDMA, EVDO - Intermediate Experience * SS7 - Intermediate Experience * Apache, Squid, Tomcat, SNMP - Intermediate Experience * Cisco - Routers, switches * Motorola - BSC/BTS, Node B, GGSN, SGSN, EMX2500 switch, OMCS * Siemens - D900 Switch, OMCS * Lucent - Advantage SCP (Intelligent Network), * Other - Catapult, MGTS * Wireshark - Extensive experience * Various other RCP/IP tools used on a day to day basis.