FAQ’s D-Link DSL-502T Configuration Guide

1. Is the D-Link DSL-502T ADSL2+ Compatible?

Yes, it is with firmware version v2.00b07.au or above. Welcome to your Dodo Broadband Service!
Thank you for choosing Dodo as your broadband provider. We hope that you will enjoy your new broadband service and
2. What do I do if I cannot connect? the many different products and services that Dodo can provide.
There are a few things to try if the modem does not connect. The Benefits of being with Dodo.
a) Check to make sure the ADSL light is on. If not, ensure that the modem is correctly plugged into the Some of the great benefits of Dodo Broadband are:
phone socket, and unplug all filters, phones, faxes, etc and retry connecting. • 30 personal E-mail addresses
b) Check all physical connections are firmly in place. • 10MB of personal webspace
c) Factory reset the modem (push the button on the back of the modem, using a paperclip or pen), and check all the • Access to your Dodo email anywhere in the world through our web mail service
settings. • 24/7 Technical Support on 1300 36 36 05 or via e-mail to customersupport@dodo.com.au
• Our extensive online Support Library at http://support.dodo.com.au
3.Why am I receiving an incorrect username/password message? • Information on our Anti Virus and Anti Spam products.
You username and password are case sensitive; make sure it is in lower case.
E.g. Username should be – username@dodo.com.au
Dodo’s Account Management System
One of Dodo’s most useful services is our online Account Management system, which allows you to control many
features of your account, including;
4. Can I use the D-Link DSL-502T on my Mac? • Update your contact details
Yes, the D-Link DSL-502T is compatible with all Macs and PCs so long as they have an Ethernet Connection. • Check and change billing details
• Change your passwords
5. Is the D-Link DSL-502T Windows Vista Compatible • Check your invoice history
Yes, it is. • Check your Usage History
• Check your ADSL status
6. When do I connect the modem? • Pay bills online with POLiPay
• Update e-mail and web settings
Ethernet: Plug the modem in first before running through the Setup Wizard.
• Sign up for Dodo e-mail subscriptions
USB: After you have installed the USB driver software. You will find the Account Management system at our Dodo Member’s website http://home.dodo.com.au
7. Does the modem have security built in? Important information about your Internet Service
Yes, it has some security built in. Please refer to the modem manufacturer for more information. It is important that you understand that all Dodo plans are subject to our Terms and Conditions, incorporating our
Acceptable Use Policy. These can be viewed at http://www.dodo.com.au/terms.htm. Our Privacy Policy is also available
8. Can I use the D-Link DSL-502T for online gaming? at http://home.dodo.com.au/privacy.htm
Yes, and you can even plug in your PS2 or Xbox via the Ethernet connection, if your gaming console is fitted for
online gaming. Please refer to your console manufacturer for more information. Please note: We will send all important e-mails to your Dodo e-mail account. If you wish to use another e-mail account,
you can arrange to forward any mail to another address via the online Account Management system or through our
Customer Service team.
9. Can I use the Default settings in the Setup Wizard?
No, you cannot, as the settings that are used for the connection are specific to your ISP. Without these specific Once again, welcome to your new Dodo Broadband Service.
settings you will not be able to connect. See the Setting Up The Modem section in this booklet.

10. Can I use my broadband with more than one computer at the same time with the D-Link DSL-502T?
Yes, you certainly can. Please refer to the modem manufacturer or manual for more information.

If you require further assistance visit our comprehensive online FAQ at:
http://support.dodo.com.au
Alternatively you can contact our support team on: 1300 36 36 05
* Whenever you see ‘username’ in this guide replace it with the username you chose on signup.
Or contact Dodo via email : http://response.dodo.com.au/
* For Vista users please ensure you have downloaded the latest DSL-502T drivers from the D-Link website.
D-Link DSL-502T Configuration Physical Connection – USB
IMPORTANT: DO NOT connect the USB cable to the computer before completing the steps below.
Connection
There are two connection options available for this Insert DSL-502T CD-ROM into the CD-ROM drive.
device; USB and Ethernet. The preferred method is Within a few seconds you should see the dialog box shown
Ethernet due to its ease of use and accessibility. If here.
your PC only has USB, then please skip to the
Physical Connection – USB section. IMPORTANT: If you do not see the auto-run dialog box
shown below, navigate to My Computer, open CD-ROM
drive and double-click autorun.exe.
Setting up the modem is done in four stages
• Physical connection – Ethernet or USB Click Install DSL-502T link to launch the USB driver instal-
• Filter set up lation software.
• Logging into the modem
• Adding the connection settings

Physical Connection – Ethernet

(If you prefer USB setup, please skip to “Physical Connection – USB”)

First plug the power adapter in to the power input, marked

12v – 1.25A on the back of the modem, and plug the other
end of the adapter to a power point. Press the On/Off
button so the power light comes on.
included with the modem, into the ADSL port on the
Insert one end of the Ethernet Cable into the Ethernet port modem. Connect the other end of the cable to your
on the modem and the other end to network card on your telephone wall point. Check the following filter setup
computer. instructions to make sure it is configured properly. 1. Click Next on the InstallShield dialog box. 2. Click Install to begin the installation.

Insert one end of the telephone cable, which was Note: Your line must be activated for ADSL use.

The lights on your modem 4. When the USB driver has been installed, insert one end
Check the display on the front of the Router to confirm of the USB cable included with the router into the DSL-
that the connections have been made. 502T USB port.

IMPORTANT: If the lights on your modem are different

from the above image, please consult the FAQ located 5. Insert the other end of the USB cable into a USB Port
at the end of this booklet on your PC.
Power: green and solid
6. Connect the power adapter to the power input at the
Status: green and flashing
back panel of the DSL-502T and then plug the other end
ADSL: green and solid
of the power adapter to a wall socket.
Ethernet: green and solid
USB: off 3. Click Finish to complete the InstallShield Wizard.
D-Link DSL-502T Configuration - USB cont. Adding Connection Settings

7. On the front of the device, the Power LED will turn ON to 1. Open a web browser and enter the following address
indicate proper operation. into the address bar 10.1.1.1 and press Enter.

8. Insert the telephone cable included with the Router into Note: The address bar is where you would normally type
the ADSL port, and then connect the cable to your in websites you go to like Google.
IMPORTANT: If the lights on your modem are different
telephone wall point. from the above image, please consult the FAQ located at 2. The login box will appear, type in admin for the user-
the end of this booklet name and admin for the password. Then click OK.
9.Check the display on the front of the Router to confirm
that the connections have been made Power: green and solid
Status: green and flashing
ADSL: green and solid
Ethernet: off
USB: green and solid

Setting up Filters
Connecting a Central Filter
This filter is used when you need to plug a phone and the ADSL modem on the same phone line.

There are 3 ports on the central filter, they are as follows:

Line - This port connects to the wall jack.

ADSL – This port connects to the modem.
Phone – This port connects to a telephone
or other telephone device.

3. By default you will be directed to the Home 4. Click Next to continue.

section of the modem, Click on Run Wizard to start
the modem configuration.

Connecting an Inline Filter

This filter is used on all phones, fax lines etc, never with the ADSL modem.

An Inline Filter is placed between the phone and the wall jack. These
are never attached between the ADSL modem and the wall jack, they
are strictly used to filter any other phones or faxes etc that are in
the premises.

5. From the drop down box choose your time zone 6. From Internet Connection type (WAN) options
and click Next to continue. select PPPoE/PPPoA and click on Next to continue.
Adding Connection Settings - Cont. Dodo E-mail Setup in Outlook Express
7. You will now be prompted to enter your Dodo account details.

Enter the following settings:

User Name: username@dodo.com.au

Note: Replace ‘username’ with what you have selected during

signup. E.g. if you have selected johnsmith as your username then
enter johnsmith@dodo.com.au

Password: your chosen password.

VPI: 8 2. Click on the Add button and select Mail.
VCI: 35
Connection Type: PPPoE LLC
1. Open Outlook Express program. Click on
Click Next to continue. Tools and then click on Accounts.

8. Click Restart and the Modem will restart. The lights will go off then
come back on again. Once this is done you should be able to browse.

3. Enter your name into the Display Name box 4. Enter your Dodo email address into the email address
and click Next. field and then click Next.
This is your username you selected on signup
followed by @dodo.com.au

Setting Up the Dodo Homepage in Internet Explorer

smtp.dodo.com.au

1. Open Internet Explorer.

2. Click on the Tools menu and click on Internet Options.
5. Select POP3 as My Incoming Mail Server. 6. For Account name enter your username, for
3. In the General Tab, click in the address bar under the and enter the settings below, click Next. Password enter your password, then select
Home Page heading and type in http://home.dodo.com.au Incoming Mail: pop.dodo.com.au Remember password and click Next.
4. Click OK to finish the Dodo Home Page setup. Outgoing mail: smtp.dodo.com.au Then click Finish to complete configuration.