Q.No: 4 What special problems do open-ended questions have? How can these be minimized?
In what situations an open-ended question is most useful? Give examples while answering this question. Answer Open ended question Definition Unstructured question in which (unlike in a multiple choice question) possible answers are not suggested, and the respondent answers it in his or her own words. Such questions usually begin with a how, what, when, where, and why (such as "What factors you take into account when buying a vehicle?" or "In your opinion, what is the reasonable price for this item?") and provide qualitative instead of quantitative information. Open ended questions are asked generally during exploratory research and where statistical validity is not a prime objective. See also closed question. The ability to ask open-ended questions is very important in many vocations, including education, counselling, mediation, sales, investigative work and journalism. An open-ended question is designed to encourage a full, meaningful answer using the subject's own knowledge and/or feelings. It is the opposite of a closed-ended question, which
or phrases such as "Tell me about.encourages a short or single-word answer...
. but a statement which implicitly asks for a response. Often they are not technically a question. Who will you vote for this election? What do you think about the two candidates in this election? What colour shirt are you wearing? That's an interesting coloured shirt you're wearing.". Open-ended questions also tend to be more objective and less leading than closed-ended questions. Examples
Closed-Ended Question Open-Ended Question Do you get on well with your boss? Tell me about your relationship with your boss. Open-ended questions typically begin with words such as "Why" and "How".
Open-ended questions are not only friendlier. In psychology. Techniques we use to gather that information can have great impact on both its quality and quantity. yet they can be the easiest part of conversation imaginable. Even though modern audiences tend to cringe at this question.How do you feel?
Perhaps the most famous (or infamous) open-ended question is "How does this make you feel?" or some variation thereof. it's so useful that it continues to be a standard tool. Audiences want to experience the emotion. many people do not know why open-ended questions are better or how to ask them.
. but they obtain the desired result --information-. We need information from others every day. Therapists are naturally keen to ask questions about feelings.more quickly and are easier on the person answering. feelings and emotions are central to human behaviour. Oddly. The reason it is so widely used is that it's so effective. This has become a cliché in both journalism and therapy. stories are all about people and how they are affected by events. In journalism.
A series of closed-ended questions can sound like a kind of crossexamination. 'Know the difference. For example. I can simply ask "What
1. or if Susan left with Jim (or anything else). more full response that contains the information you really want. asking a more general question might get a longer. "putting friends on trial. they learn how to ask questions that get people to open up. Although you might want a specific piece of information.' An open-ended question requires an answer greater than a single word or two. Change your tactics. With experience. if I want to know what happened after I left the party." "No. "Did you speak to Bob?" or "Did Susan leave with Jim?" or "Did they finish all the champagne?" These are closed-ended questions that can all be answered with very simple answers. I could ask. if I wanted to know if you spoke to Bob after I left the party. A closed-ended question can be answered with a simple "Yes."
2. For example." or other very simple answer. Inexperienced news reporters often find themselves frustrated by interview subjects who just won't talk.
Was it something I had said or done? Were you suddenly taken sick? Did somebody with a pressing need call you? I could ask any of these specific. if necessary. "Why did you cancel our date?" If the answer was vague or too general. End with specifics. closed-ended questions or the very simple and open. What was wrong?" After you've asked your open-ended question(s) and have not gotten the specific information you want. Follow up with "Why?" or "How?" Another technique that can help you get specific information and a lengthier answer is
." Me: "Oh? I hope you're feeling better now. If not. it is now effective and acceptable to ask more specific questions like. my next open-ended question could be just slightly less open-ended. "What happened with Susan and Jim?" Let's say I want to know why you cancelled our date. I can follow that up with another open-ended question. "What happened to the champagne?" A major mistake people make is to begin with specifics.happened after I left?" Chances are I'll hear what I want to know somewhere in your answer. which wastes a lot of time. Me: "Why did you cancel our date?" You: "I wasn't feeling well.
I can ask someone who took it." Me: "Why not?" Him: "Oh. for one thing. it was a lot of reading and theory without much practical application. You miss great opportunities for follow-up questions if you do this! Make an effort to listen to the answer you asked for!
. if I want to know whether I might find a class useful. well. Me: "Did you like that Sociology class?" Him: "Nope.to ask a closed-ended question followed up with "Why?" or "How?" For example."
# Listen! Sometimes we are guilty of formulating the next question without paying attention to the answer to the first.