Animal Shelter

Summary of Policies &

Procedures

May 2011

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1.0 Introduction
2.0 General Shelter Operations
2.1 Locations
2.2 Telephone & E-mail
2.3 Hours of Operation
2.4 Animal Records
2.5 Shelter Statistics
2.6 Holding Periods
2.7 Owner Requested Euthanasia
3.0 Intake Procedures
3.1 Stray/Lost & Found
3.2 Owner Surrenders
3.3 Intake Evaluations
4.0 Animal Care
4.1 General Policies
4.2 Cleaning
4.3 Feeding
4.4 Animal Movement
4.5 Animal Handling
4.6 Veterinary & Health Issues
4.7 Socialization
4.8 Feral Cats
4.9 Died In Kennel
4.01 Volunteer Program
5.0 Disposition
5.1 Return to Owner
5.2 Adoption
5.3 Rescue Groups
5.4 Foster Care
5.5 Euthanasia
6.0 Appendix
A. Medical Exam Form
B. Owner Surrender Form
C. Stray Animal Surrender Form
D. Lost & Found Report
E. Rescue Registration Form
F. Adoption Survey ± Cat
G. Adoption Survey - Dog
H. Volunteer Application
I. Foster Application
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1.0 Introduction
No Kill Louisville believes in a proactive approach to animal sheltering that places the
lives of the animals as the utmost priority. Our goal is to create a community in which no
adoptable or savable animal is killed. No Kill Louisville firmly believes that there are alternatives
to ending an animal¶s life that must be explored and exhausted in every way for each individual
animal. It is important to think outside the box rather than to accept the death of an animal.
Animal sheltering simply does not have to continue in the same way it has for years. We can
save over 90% of all animals that come through our doors. The procedures, programs and
policies outlined here are meant to guide shelter operations in such a way that makes life-saving
easier than it ever has been, all while maintaining the health and comfort of the animals.

2.0 General Shelter Operations

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4.0 Animal Care

4.1 General Policies
4.1.1 All animals will be treated with respect and compassion by all staff and volunteers.

4.1.2 Utmost care will be taken to reduce cross-contamination among animal populations
through careful cleaning protocols and segregation of adoptable, stray, and medical isolation
animals. Dogs should never be housed in the same room as cats.

4.1.3 All shelter staff and volunteers should strive to meet the basic needs of all shelter animals,
except those animals which pose an immediate danger. This includes but is not limited to fresh
water and food on a daily basis, time outside of their enclosure on a daily basis, appropriate
grooming and health care, and mental stimulation.

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6.0 Appendix
A. Medical Exam Form
B. Owner Surrender Form
C. Stray Animal Surrender Form
D. Lost & Found Report
E. Rescue Registration Form
F. Adoption Survey ± Cat
G. Adoption Survey - Dog
H. Volunteer Application

c
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I. Foster Application
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