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THE RELEASE STRATEGY OF mySAP.com COMPONENTS
THE BEST-RUN E-BUSINESSES RUN SAP
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The Release Strategy of mySAP.com Components. . . . . . . . . . . . . . . 6
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Structure of this Brochure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
mySAP.com E-Business Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
The mySAP.com E-Business Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 mySAP.com E-Business Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Cross-Industry Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Industry Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Infrastructure and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 mySAP.com Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Overview of SAP's Delivery Strategy . . . . . . . . . . . . . . . . . . . . . . . . . 11
Delivery Strategy in General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Delivery Strategy for Individual mySAP.com Components . . . . . . . . . . . . . . . . . . . . . . 11 Delivery Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Delivery Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 The Release Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Duration and Scope of Software Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Transition to mySAP.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Release Planning in Detail: Application Components . . . . . . . . . . . 14
SAP R/3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 The Future of SAP R/3: SAP R/3 Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 SAP Advanced Planner and Optimizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 SAP Business Information Warehouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 SAP Corporate Finance Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 SAP Customer Relationship Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 SAP Environment, Health & Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Enterprise Buyer Professional Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 SAP KW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 SAP Strategic Enterprise Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 SAP Workplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 mySAP Marketplace by SAPMarkets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 mySAP Banking . . . . . 29 mySAP High Tech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 mySAP Pharmaceuticals . . . . . . . . . . . . . . . . . . . . . . . . 29 Process Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 SAP Cable Solution . 33 mySAP Telecommunications . . . . . . . . . . . . . . . . . . . . . 28 mySAP Engineering & Construction . . . . . . . . 30 mySAP Mill Products . . . 36 mySAP Healthcare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 mySAP Consumer Products . . . . . . . . . . . . . . . . 36 mySAP Higher Education & Research . . . . . 33 mySAP Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 mySAP Service Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Financial Services . . . . . . . . . . . . . . . . . . . 32 mySAP Consumer Products Apparel & Footwear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Discrete Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 mySAP Financial Service Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 mySAP Automotive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Release Planning in Detail: Industry Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 mySAP Mining . . . . . . . . . . . . . . 35 mySAP Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Consumer Industries . . . . . . . 35 Public Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 mySAP Chemicals . . . . . . . . 37 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Service Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 mySAP Public Sector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 mySAP Oil & Gas . . . . . . . . . . . . . . . . . . . . 33 mySAP Utilities . . . . . . . . . . . . 32 mySAP Retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 mySAP Aerospace & Defense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 SAP GUI . 47 SAP Service Marketplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 SAP Business Connector . . . . . . . . . . . 46 mySAP Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 SAP R/3 Plug-Ins . . . . . . . . . . . . . . . . . 49 Online Correction Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Release Planning: Special Topics . . . . . . . . . . . . . . . . . . . . . 52 Electronic Delivery of SAP Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 The Internet Demonstration and Evaluation System . . .com Components . . . . . . . . . . . . . . . . . . . . . . . 56 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 SAP Web Application Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 mySAP Hosted Solutions . 48 Implementation Tools and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Workplace Plug-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Collaborative Business . . . . . . . . . . . . . . . . . . . . . . . . . . 52 SAP's Collaborative Business Maps . . . . . . . . . . . . . . . . . . . . . . . 47 Implementation and Upgrade of mySAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 SAP Internet Transaction Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 SAP Systems and European Monetary Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Release Planning in Detail: Technology Components . . . . . . . 39 Plug-Ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Upgrade Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
and fifth sections describe the detailed release planning of the individual mySAP. Please refer also to the online version of this brochure at http://service.com. we differentiate between the delivery of the mySAP. Structure of this Brochure This brochure is divided into six sections. 6 . mySAP Financials. and its skill in integrating enterprise business processes .sap.com.to offer customers a comprehensive.sap.com e-business platform features a complete family of e-business solutions. mySAP Business Intelligence. Online Correction Support.com components. SAP AG. It describes what has changed because of mySAP. The first section introduces the mySAP. This brochure provides an overview of the individual mySAP. and technologies that are grouped into three main areas: cross-industry solutions.com solutions and the right time to upgrade to mySAP.com components. With mySAP. we recommend that you refer to the individual Development News publications in the SAP Service Marketplace. This brochure does not discuss the latest developments of the individual software releases in detail.com e-business platform. It will also inform you about current topics and upcoming features. The third.com.sap. This section outlines the general strategy that SAP is pursuing with mySAP. For completely up-to-date information on individual mySAP. fourth.com solutions and of the current status of delivery planning for individual mySAP.com/developmentnews. SAP has developed into a provider of comprehensive solutions for integrated. This brochure reflects the planning status at the time of printing.com components. and mySAP Mobile Business. at http://service. mySAP. The cross-industry solutions are mySAP Workplace.com e-business platform as a whole and the delivery of the individual mySAP. It describes the Internet Demonstration and Evaluation System (IDES).com.com and how the existing delivery planning processes have been integrated into this new strategy. mySAP Product Lifecycle Management. go to the SAP Service Marketplace at http://service.com components. mySAP Human Resources.sap. and infrastructure and services. integrated solution for e-business. This information will help you choose the right mySAP. If you would like more information about new developments. has shifted its focus to the Internet.com/releasestrategy. mySAP Customer Relationship Management. cross-company collaboration in the new. mySAP E-Procurement.its broad array of solutions.THE RELEASE STRATEGY OF mySAP.com.com/notes. especially in the context of mySAP.com COMPONENTS INTRODUCTION With the mySAP. and provides information about the currency changeover brought about by the Economic and Monetary Union. In this context. New Economy. the market leader in enterprise application software. its customer and partner base.com uses SAP's strengths .com e-business platform. and SAP's tools and services for implementing and upgrading mySAP. mySAP Marketplace.com components. services. The SAP Notes mentioned in this brochure are available in the SAP Service Marketplace at http://service. The sixth section deals with selected topics that are closely related to delivery issues. mySAP Supply Chain Management. industry solutions. The second section of this brochure provides an overview of SAP's delivery strategy. The mySAP.
SAP combines its extensive business and industry expertise with an open. phases of the customer relationship life cycle . delivered through MarketSet™. and services inside and outside of an enterprise for all users . helps virtual communities function efficiently by providing a collaborative platform that drives business processes across multiple software systems and provides value-added services. Integrated business process analytics help you manage the entire purchasing cycle and optimize all aspects of the supply chain. With mySAP.internal and external. mySAP E-Procurement SAP Solution Offering mySAP E-Procurement is the most comprehensive end-to-end solution for both ad hoc and strategic direct and indirect B2B procurement. comprehensive e-business platform that facilitates interenterprise collaboration in entire markets and industries by blurring enterprise boundaries.mySAP. and maintain profitable customer relationships. mySAP SCM transforms supply chain management from a linear. mySAP Business Intelligence mySAP.from customer engagement and business transactions to order fulfillment and customer service. mySAP Product Lifecycle Management mySAP Customer Relationship Management (mySAP CRM) provides companies with the customer-centric solutions they need to plan. build.a role-based enterprise portal providing personalized access to information. a joint solution from SAPMarkets and Commerce One.com E-BUSINESS SOLUTIONS Cross-Industry Solutions mySAP Workplace At the heart of the SAP collaborative business strategy is mySAP Workplace .com. applications. mySAP CRM facilitates customer interactions through all mySAP Product Lifecycle Management (mySAP PLM) creates a collaborative environment to manage. From employee portals to mobile business solutions. mySAP Supply Chain Management mySAP Supply Chain Management (mySAP SCM) integrates extended supply chains to enable intelligent e-business processes. you can measure the effectiveness of business operations and take immediate corrective action when things go wrong. sequential process into a collaborative exchange that enables customers. With mySAP BI. driving a continuous improvement process. mySAP Business Intelligence (mySAP BI) combines data warehousing with comprehensive analytics delivered by the mySAP Workplace. mySAP Marketplace by SAP Markets mySAP Marketplace. track.com e-business platform provides all the solutions and services companies need to eliminate enterprise boundaries and participate in a global marketplace. a joint solution from SAPMarkets and Commerce One. mySAP E-Procurement is delivered through Enterprise Buyer™ Professional Edition.com E-BUSINESS PLATFORM SAP's business solutions have integrated business processes in thousands of companies. mySAP 7 .com E-BUSINESS PLATFORM THE mySAP. and suppliers to synchronize their supply chain activities. and control all product information over the complete product and asset life cycle using a quality-driven extended supply chain. the mySAP. partners. mySAP Customer Relationship Management Interpreted information is critical to your company's success.
anytime. These solutions deploy the mySAP. They are organized into six distinct industry branches: Discrete Industries • mySAP Aerospace & Defense • mySAP Automotive • mySAP Engineering & Construction • mySAP High Tech mySAP Mobile Business extends the reach of mySAP. mySAP Financials also empowers management to act according to overall business objectives. With mySAP Mobile Business. users can access collaborative business solutions anywhere. mySAP Mobile Business Industry Solutions SAP's industry solutions are built on the substantial experience SAP has acquired over decades of providing effective. It provides seamless integration through close links across engineering. Integrate and Empower mySAP Financials enables companies to close the loop on finance functions by efficiently handling operative and collaborative financial processes. industryspecific business solutions. Services and Components that Collaborate. Industry solutions use the mySAP. mySAP Human Resources mySAP Human Resources (mySAP HR) provides human resources professionals.com cross-industry solutions. incorporate business partners' knowledge into business processes. It enables companies to deliver unparalleled levels of service and support to their employees. mySAP Financials Solutions. executives. Process Industries • mySAP Chemicals • mySAP Mill Products • mySAP Pharmaceuticals • mySAP Oil & Gas • mySAP Mining 8 .com beyond desktop PCs and wirebound networks.PLM helps companies find the right information quickly. production. mySAP HR combines strategic human resources functions with workforce analytics and content to fully demonstrate HR's contribution to the corporate bottom line. customers. including communication with stakeholders. as well as providing additional functions for travel management and real estate management. improve performance. while offering industry best practices and customdeveloped industry expertise. and leverage project results. and analyzing data for strategic decisionmaking processes. and business partners. valuating processes throughout the entire value chain. and maintenance operations.com e-business platform according to the specific needs of specific industries. and line managers with a comprehensive set of solutions to optimize companies' investment in all their employees.
and information integrity that mySAP. SAP R/3.com application components are SAP Advanced Planner and Optimizer. mySAP Technology is built on fundamental industry standards.com solutions using a number of mySAP.com quickly and cost-effectively. the cost of implementing new solutions or changing their technical infrastructure can be a roadblock on the way to the Internet economy. so there is no need to purchase and manage expensive hardware. and SAP Oil & Gas. SAP has designed mySAP Technology to be an open. Application Components Application components are used to implement and support mySAP. such as HTTP and XML. trusted advice. scalable. mySAP Technology offers you a coherent. All solutions are seamlessly integrated.com cross-industry solutions. proactive services. scalability. SAP Business Information Warehouse. to ensure openness and interoperability. Because effective e-business solutions are not one-size-fits-all.com solutions can deliver. and technology components. Partial solutions built on proprietary architectures fail to provide the level of integration. You can install and upgrade these components separately. Examples of mySAP.Consumer Industries • mySAP Consumer Products • mySAP Retail mySAP Services Service Industries • mySAP Media • mySAP Service Providers • mySAP Telecommunications • mySAP Utilities mySAP Services are designed to ensure that customers receive maximum benefits and return on investment from mySAP.com e-business platform is built on an open integration architecture that supports comprehensive and flexible e-business solutions. Examples of mySAP. mySAP Hosted Solutions Financial Services • mySAP Banking • mySAP Financial Service Providers • mySAP Insurance For many companies. SAP implements all of the capabilities and features of the mySAP. mySAP. Technically. This allows SAP to deliver e-business solutions tailored to the needs of customers and their business partners.com industry-specific components include SAP Automotive.com components: application. Industry-Specific Components Industry-specific components are used to implement and support industry solutions. and collaborative learning. mySAP Hosted Solutions solves this problem by allowing companies to move to mySAP. mySAP Services create value by providing business consulting. This is particularly true for many small and medium-size companies. This reduces the cost of implementing and operating mySAP.com because companies run business applications via the Web. flexible framework that provides standard interfaces for third-party products. using just a Web browser. SAP Media. industryspecific. Each component has its own release plan. and standards-based architecture that can handle the complete range of e-business and enterprise applications. and so on. With mySAP Hosted Solutions. 9 .com.com COMPONENTS Public Services • mySAP Healthcare • mySAP Higher Education & Research • mySAP Public Sector Infrastructure and Services mySAP Technology The mySAP. There are three types of mySAP.com components. SAP and its partners maintain and operate the e-business platform and software.
SAP GUI. SAP Business Connector. for example.com solutions.com Solutions mySAP.com ü ü ü ü ü ü ü ü mySAP Workplace mySAP CRM mySAP SCM mySAP E-Procurement mySAP BI ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü mySAP PLM ü ü ü ü ü ü ü ü ü ü mySAP HR ü ü mySAP Financials mySAP Marketplace by SAPMarkets ü 10 SAP Workplace (SAP WP) SAP R/3 SAP KW ü ü ü ü ü ü ü ü ü . and so on. formerly named SAP Basis). SAP Web Application Server (SAP Web AS. mySAP.com Application Components SAP Business-to-Business Procurement / Enterprise Buyer SAP Customer Relationship Management (SAP CRM) SAP Strategic Enterprise Management (SAP SEM) Additional Components SAP Corporate Finance Management (CFM) SAP Corporate Finance Management (SAP CFM) MarketSetTM Infrastructure SAP Advanced Planner and Optimizer (SAP APO) SAP Business Information Warehouse (SAP BW) mySAP.Technology Components Technology components are software and middleware components used to implement and support mySAP.
• SAP will always give its customers access to the current. separate release states. as well as comprehensive language and country support.com e-business platform or one or more of the mySAP. The many different components that form the mySAP.enhance the available. industryspecific components .com cross-industry solutions. SAP offers a smooth transition to the mySAP.com" contains more information on this topic.com solutions in addition to the existing component delivery strategy. you can obtain the most recent releases of these components as an upgrade. The section "Transition to mySAP.com components are subject to the rules of the delivery strategy that previously applied to components like SAP R/3 and which are still valid. A CA release can be used for production operation provided that SAP gives its expressed permission. • SAP will continue to maintain individual mySAP.com solutions. A CA release is intended for a limited number of customers and is only shipped on request. a CA release is usually subject to restrictions on the maintenance duration. The delivery strategy is based on the following principles: • The delivery strategy for the mySAP.com comes a new delivery strategy that differs from SAP's previous strategy of delivering individual products.com components can obtain the mySAP. industry-specific enhancements . and the number of available languages. generally available releases of the mySAP.com component as a default release. The integration of New functions are generally delivered in a controlled availability (CA) release first.com with SAP R/3 3. 4. A GA release offers the complete product with all the planned languages.com COMPONENTS mySAP. Production operation with a CA release may be subject to certain conditions. database. If you already use mySAP.com components.com components describes the rules for delivering the individual components. You can obtain the entire mySAP. • Another major feature of mySAP. As a result. and new installations. and you can upgrade them individually. databases. The individual mySAP. SAP has defined an overall delivery strategy for the mySAP.com components. which has been proven reliable since 1997. Customers who already use mySAP.com e-business platform. IDES. number of supported platforms (operating system.com is its support for the greatest possible number of technical platforms (operating systems. DELIVERY STRATEGY FOR INDIVIDUAL mySAP.6C). upgrade options.com e-business platform from SAP R/3 3.OVERVIEW OF SAP'S DELIVERY STRATEGY With the introduction of mySAP. generic business processes with industry-specific business processes. DELIVERY STRATEGY IN GENERAL mySAP. This term refers to the release that is shipped as the standard release unless otherwise specified. SAP will offer separate release upgrades and separate Support Packages to maintain the components. and hardware). and hardware) for all components. and 4. and you can obtain additional components as an initial installation. The delivery strategy involves several delivery categories and times. You decide which industry-specific enhancements you want to use. One condition applies in all cases: The CA release must be upgraded to the next available general availability (GA) release. In contrast to a GA release. General Availability Release A general availability (GA) release is available to all customers for production operation.1I and later releases lets you immediately take advantage of the important mySAP.0B. GA releases are generally shipped as part of the mySAP. Delivery Categories Controlled Availability Release The components contained in mySAP.com functions.com have their own.com solutions will continue to keep their existing release strategy.1I and later releases (currently SAP R/3 4.that is. SAP always declares one GA release of a mySAP.com components individually as an initial installation or as an upgrade. 4.com is a comprehensive e-business platform that consists of many different harmonized and integrated components and which provides industry-specific add-ons. training. platforms. 11 .5B.com components as before. • Additional.6B. This enables you to immediately start implementing mySAP.
Depending on technological developments. and. you can prepare the release for production operation. The shipment process for each delivery category normally begins with a first customer shipment (FCS). After four to six weeks. the system must not be used for production operation or for any purpose other than testing. SAP supports upgrades between CA releases. You may upgrade to the next CA release from all GA releases that are still in maintenance when the CA release ships. For example. and Support Packages are used to transform the system to its final delivery status (CA or GA release). The only exception is if several CA releases succeed each other without a GA release being offered. Delivery Times It is possible to switch from a GA release to any CA or GA release that is in maintenance when the GA release is initially shipped. SAP does not support upgrades from one CA release to the next. The Release Sequence In general. Upgrades from a CA release to the next GA release must be performed during the maintenance interval of that CA release (usually 12 months). A software release with controlled availability status can be delivered to any customer on request. The FCS upgrade itself is supported by SAP and coordinated by an SAP Basis consultant. To upgrade to the latest release under real business conditions on a customer's test system. 12 . SAP's strategy is to include as many operating system and database system combinations (platforms) as possible in the first customer shipment.Delivery Times A release is usually introduced to market in several phases. after receiving feedback from customers and SAP consultants. In this case. SAP initially ships the software release to a limited number of customers. the FCS phase ends. At this point. a GA release general availability status. SAP generally offers upgrades from a CA release to the next GA release. A CA release is then awarded controlled availability status. an upgrade between two far-apart releases may have to be carried out in several steps. with prior approval from SAP. can even go live with it. Special licensing conditions apply during the FCS phase. SAP awards general availability status to a release if customers can go live with it without any restrictions. SAP offers upgrades to a GA release from all GA releases still in maintenance and from the CA release immediately preceding it. ervery CA release is followed by a GA release.
an upgrade between CA releases will be supported. and 4. 4. The maintenance interval is currently at least three years from the initial delivery date of the component (for example. Support Packages for CA releases always provide SAP Notes with a very high priority. However. for SAP R/3 or SAP offers a smooth transition to the mySAP.1I and later releases (currently. SAP R/3 4. 4. • Problems that SAP is not yet aware of can be solved by an SAP consultant or an SAP developer in customer projects subject to a consulting fee. This lets you take advantage of the important mySAP. SAP announces the planned period and scope of maintenance for a release as soon as it is announced. SAP only provides limited maintenance for CA releases . To make the transition to mySAP. Examples include corrections to SAP HR or euro functions.com functions immediately. The discontinuation of maintenance for a release has several consequences: • SAP delivers no additional Support Packages for this release. SAP provides corrections. SAP does not supply Support Package Collections or SAP R/3 HR Support Packages (for SAP HR) for CA releases. The only exception is maintenance for country-specific components in SAP HR.either up to three months after shipment of the subsequent GA release or usually at least a year. These values are based on the delivery category of the release. for the entire maintenance period.5B. * If several CA releases succeed each other without a GA release being offered. You can obtain information on corrections for legal changes after the maintenance period from your SAP subsidiary or SAP partners. • Customer problems will be solved by referring customers to SAP Notes or to more recent releases in which the problem is solved.com Duration and Scope of Software Maintenance As part of its delivery strategy.com e-business platform from SAP R/3 3.SAP BW). If the release is used as an add-on for a release of another component. No restrictions apply to GA release maintenance. 4.6B. SAP has extended maintenance for SAP R/3 3.5B. Please refer to SAP Note 52505 for more information. TRANSITION TO mySAP. such as SAP Notes and legal changes.com even easier. this will not affect the maintenance interval of the underlying release. and it either processes them or forwards them to higher support levels up to SAP's development departments. The Release Sequence SAP Local Support continues to receive all inquiries.6C). Corrections to the SAP software due to the end of maintenance of an operating system or database version are not provided (or only in an extremely limited manner). This extension is fully comprehensive.6B to August 2003. Germany. and 4. Japan 13 . which will be continued for SAP R/3 3. 4.0B.0B for the following countries only: Austria.1I.0B. France.1I and 4.
as previously announced. In most cases. you must upgrade at least to 3. SAP KW. SAP R/3 3. SAP CRM.com contains SAP R/3. although the maintenance period has been extended for SAP Oil & Gas users.user training requirements decrease.com/transition.0D ended on March 31. United Kingdom.. Switzerland.1I and 4. It also includes programs for converting local currencies to the euro.1I. Please note that maintenance of the SAP HR country versions will be continued until August 2003 for the following countries only: the U.sap. and user satisfaction increases. and Spain.S. For more information on making the transition to mySAP. SAP R/3 3. go to http://service. and SAP Workplace with SAP R/3 3. SAP R/3 3. Enterprise Buyer Professional Edition. 2000.6B or 4. amount to only a small fraction of the original investment in SAP R/3. and the U.1 integrated many Internet Application Components (IACs) for the first time. Germany.1I to August 31. As a "euro release.com functions.1H was made generally available for the first time in September 1997. 2001. Maintenance for SAP R/3 3. Spain. • Some functional restrictions apply when operating SAP APO. SAP CFM.0F ended on September 30. Austria. SAP R/3 3. In most cases. SAP will discontinue maintenance of all other country versions on October 31.0B. 2001 (SAP R/3 4. Maintenance for SAP R/3 3. designed for developers and third-party vendors. you can integrate these components with SAP R/3 3. see SAP Note 102572 and the "SAP Systems and European Monetary Union" section of this document).1 SAP R/3 3. Therefore. • The new interactive design and the better mySAP Workplace integration in SAP R/3 4.1 also features a large number of business process-oriented interfaces (Business Application Programming Interfaces or BAPIs) for business applications.6C offer substantial advantages . no separate technical conversion is required to switch from existing SAP R/3 releases to mySAP. • The cost of an upgrade to SAP R/3 3.1I and 4. In comparison to SAP R/3 3. You should always consider the following points: • SAP R/3 SAP R/3 and mySAP. 2001 (SAP R/3 3. If you run an SAP R/3 release below 3. 2000.1I. More information on maintenance can be found in SAP Note 303275 and on special conditions for Central European countries in SAP Note 318758.RELEASE PLANNING IN DETAIL: APPLICATION COMPONENTS (4. France. maintenance of industry solutions is extended along with maintenance of the underlying SAP R/3 releases.com.6C offers a far broader functional scope and a longer maintenance period.com mySAP. Switzerland. SAP SEM.) SAP R/3 3.0B) respectively.1I has been available to all customers since June 1998. South Africa. More information on maintenance can be found in SAP Note 303275 and for special circumstances in Central European countries in SAP Note 318758. the time needed to complete tasks is reduced. If these restrictions are accepted.S. SAP BW.1I will." it contains functions to simplify the handling of business processes during the dual-currency phase and to satisfy legal requirements.1I) and June 30. October 31. For all other countries.com.6C will typically be higher. (Refer to the "mySAP Oil & Gas" section for more information.0 Maintenance for SAP R/3 3. 14 ." The release that you decide to use depends on your specific goals and needs. the United Kingdom. maintenance of country-specific components in SAP HR ends. SAP extends maintenance of industry solutions along with maintenance of the underlying releases of SAP R/3. SAP BBP.0B only).1I before being able to utilize mySAP. South Africa. The cost of an upgrade to SAP R/3 4. (For additional information. SAP has extended maintenance for SAP R/3 3. 2003. SAP R/3 4. as a rule.0B by implementing plug-ins. 2000.1H was discontinued on October 31. Additional information is available in the section entitled "SAP R/3.
SAP R/3 4. SAP has extended maintenance for SAP R/3 4.1I SR 1 integrates all the SAP R/3 and SAP R/3 HR Support Packages (1 through 55) that have been produced to date in the upgrade process. You can find more information on maintenance in SAP Note 303275 and for special circumstances in Central European countries in SAP Note 318758. SAP R/3 4.com.6C to date together with SAP R/3 4.6C SR 2 is the current SAP R/3 default release.5B was introduced at the end of the second quarter of 1999. SAP offers Support Release 1 for SAP R/3 4.0F. SAP R/3 4. customers receive this release as the official SAP R/3 delivery unless they explicitly request a different release.1I with two kernel versions: 3.6 SAP R/3 4. Using easyto-use tools.Support Release 1 for SAP R/3 3. see SAP Note 52505). please refer to SAP Note 319978. With SAP R/3 4. and easier to adapt to individual requirements.0B SR 1).1I (such as 3.0B and the SAP R/3 and SAP R/3 HR Support Packages 1 through 13. It primarily contains functional enhancements for Internet applications that help to implement new. 15 .6C SR 2) is being produced to install all the Support Packages (including SAP R/3 Support Package 15 and SAP R/3 HR Support Package 19) that have been released for 4. and maintenance of this release is scheduled to end on August 31.6C itself. Support Release 2 for SAP R/3 4. Japan. For detailed information.6B was introduced in late 1999.0B has been generally available since May 1998. SAP R/3 4. technically simple upgrade to the current Support Package level for SAP R/3 3. SAP has extended the maintenance period for this release to the end of the first quarter 2005. As such.0B (SAP R/3 4.6C was developed especially to support mySAP. SAP has been shipping SAP R/3 4.0 SAP R/3 4. Internetbased business processes. easier to use.1I (SAP R/3 3.1I (with HR restrictions to the end of August 2003. The redesigned software reflects the way users work. SAP will discontinue maintenance of all other country versions at the end of June 2001.0B until August 31.5B to the end of August 2003 without exceptions. United Kingdom. SAP extends industry solution maintenance along with maintenance of the underlying SAP R/3 releases.1H) a direct.6 delivers significant enhancements – especially for usability – to make it as easy as possible for SAP R/3 users to perform their tasks.5 SAP R/3 4.6C (SAP R/3 4. SAP R/3 3.1I SR 1) supports the transition to mySAP.1I SR 1 has been available since the end of August 2000. making it easier to learn. SAP supports SAP R/3 3.1I and 3. or 3.S. South Africa. In most cases.1I. 2003. which includes SAP R/3 4. This Support Release offers customers who are still running a release prior to SAP R/3 3.1I_COM kernel is not compatible with older database versions and is only compatible with some older operating system versions. The 3.6C as a GA release since June 2000. SAP has extended maintenance for SAP R/3 4. Germany..1I_COM. Austria. France. and Spain.0D. 3. SAP R/3 3. Please note that maintenance for the SAP HR country versions will be continued until August 2003 for the following countries only: U. SAP R/3 4. 2003. SAP has introduced new tools and methods to make it even easier to upgrade to higher releases.com and is closely related to the extended maintenance period for SAP R/3 3.0. Switzerland. SAP R/3 4. you can reduce downtime and cut costs when you upgrade your systems.
7 4.6C.6C 4. 2000 Aug. SAP APO helps companies synchronize supply chain activities with their partners and excel at customer service and order fulfillment. 4. 16 .6B.6B 4. 4. and SAP Advanced Planner and Optimizer (SAP APO).6C 4. Existing maintenance contracts will cover upgrades to SAP R/3 Enterprise.0B*. SAP R/3 Enterprise itself will not carry a specific release number. The Future of SAP R/3: SAP R/3 Enterprise To evolve and extend the ERP functions embodied in SAP R/3. 4. which resides in SAP R/3.6C SAP R/3 Enterprise Core 4. technologies.5B.6A 4. 4. and components.7 decoupled from the upgrade of SAP R/3 Enterprise Add-Ons. 1999 June 2000 Q 2 2002 End of maintenance Sept.com e-business solutions.5B. although SAP R/3 Enterprise Core and the SAP R/3 Enterprise Add-Ons will carry release numbers.5B. 4. 4.6C.0B 4.Release Planning and Maintenance Strategy of SAP R/3 SAP R/3 3. Please refer to the corresponding SAP Notes under component XX-SER-SWREL.7 4.5B 4. 4.0B*.1H 3.4. 2003 Aug.6B.6B. 4. * Please refer to SAP Note 148999.1I. 2003 March 2005 Still open Can be upgraded to 3.1I.0F 3.5B. 2003 Aug. The upgrade from SAP R/3 to SAP R/3 Enterprise Core uses exactly the same techniques as upgrades between SAP R/3 releases and can be mySAP Supply Chain Management Supply Chain Collaboration SAP APO Collaborative Planning provides companies and their supply chain partners with visibility of supplier and customer allocations.6B. orders.7 4. which will be available in the second quarter of 2002. 2000 Oct. 4. 1997 June 1998 May 1998 May 1999 Sept.6C 3.6C. You can find a list of the Support Package Collections that are available for the different releases of SAP R/3 in SAP Note 63974. 4. 1999 Dec. allowing more seamless integration with the mySAP.7 Release type GA GA GA GA GA CA GA GA GA Availability Jan. an advanced planning and scheduling tool that enables real-time decision support and collaborative network optimization across the extended supply chain. SAP is developing SAP R/3 Enterprise. SAP R/3 Enterprise will contain enhancements to enterprise business processes. 4. 1997 Sept. and key performance indicators. 4. production plans. SAP R/3 Enterprise will consist of a core (SAP R/3 Enterprise Core) which will be enhanced by newly developed functions provided in multiple add-ons (SAP R/3 Enterprise Add-Ons).1I 4.6B.4. inventory levels. forecasts. 4.0B*.4. 2000 Aug. SAP ADVANCED PLANNER AND OPTIMIZER mySAP Supply Chain Management comprises the core components SAP Logistics Execution System (SAP LES). 4. 2003 Sept. 4.6B.7 4. 4.6C. The upgrade options listed above apply to the majority of database or operating system combinations.
Supply Chain Design
SAP APO Network Design simplifies location determination and selection and optimizes the transportation network taking demand and cost structures into account. You can also use the component to evaluate and control existing supply chain networks to isolate weak links and fix them.
Demand and Supply Planning
global available-to-promise checks to locate finished products, components, and machine capacities and to substitute these via rules. SAP APO Transportation Planning and Vehicle Scheduling enables transportation planners to manage inbound, outbound, intracompany, and intercompany moves efficiently and to synchronize them with warehouse processes. It offers sophisticated algorithms to consolidate orders into a shipment, change shipments interactively, automatically select carriers for shipments, and allow planners to collaborate with service providers on shipment tendering and scheduling.
SAP APO Demand Planning enables supply chain partners to forecast and plan demand based on historical buying and selling behavior, market intelligence, and sales objectives. Demand is profitably matched to supply to maximize return on assets in consideration of operational constraints. SAP APO Supply Network Planning updates, synchronizes, and optimizes plans based on the dynamic exchange of information and allows manufacturers to derive total supply chain production, procurement, and distribution or transportation requirements and to publish results to all members of the supply chain. Information about plans flows through the entire supply chain; with the deployment solution, planners can rebalance and optimize the distribution network.
As one of the cornerstones of the mySAP Supply Chain Management solution, SAP APO can be fully integrated with other mySAP.com components. It provides full integration with SAP R/3 through the SAP R/3 Plug-In for exchanging master and transactional data.
Workplace and Roles
SAP APO Production Planning and Detailed Scheduling supports the various production processes in discrete manufacturing and process industries. In production planning, plans can be optimized, taking account of different constraints (resources, material, and dependencies) to meet deadlines, utilize resources efficiently, reduce stocks, and provide excellent customer service. The repetitive manufacturing component supports high-performance, high-volume order sequence scheduling, line optimization, and precise component planning, and it directly integrates direct materials procurement with manufacturing planning aspects.
Embedded in the mySAP Supply Chain Management solution, SAP APO supports the full palette of enterprise scenarios and roles associated with mySAP Workplace, as well as integration with mySAP Marketplace. Roles include: • Supply chain manager • Strategic planner • Demand planner • Supply chain planner • Production planner • Procurement planner • Transportation manager
Release Planning and Maintenance of SAP APO
SAP APO 2.0A 3.0A
SAP APO Global Available-to-Promise (GATP) enables companies to commit to delivery dates in real-time and to fulfill orders from all channels on time using optimized manufacturing, warehousing, and transportation processes. It includes
Release SAP Basis / Availability End of type SAP Web AS maintenance GA GA 4.6A 4.6C Oct. 1999 Jan. 2001 March 2002 Dec. 2003
Can be upgraded to 3.0A
SAP BUSINESS INFORMATION WAREHOUSE
Today's decision makers urgently need accurate information - a complete and up-to-date picture of their business and their business environment. However, that information is spread over a wide variety of platforms and applications throughout the corporate IT structures. In other words, obtaining vital facts and figures can be a complex and time-consuming task. SAP Business Information Warehouse (SAP BW) is a robust and scalable data warehouse and forms the foundation of the mySAP Business Intelligence solution. The reporting tools within SAP BW offer you a quick and easy way to gain access to the information you need. SAP BW warehouse management tools let you integrate and store data from sources throughout the organization and beyond - sources that contribute to strategic analysis and decision making.
Data extraction – SAP BW extractors in mySAP.com components – Openness to external systems – Integration of extraction, transformation, and loading (ETL) tools
SAP BW Extractors
SAP BW extractors are supplied with SAP R/3 Plug-Ins. SAP R/3 Plug-Ins supply the components with transaction data and master data on demand. All SAP BW extractors are compatible with the current SAP BW release and all earlier releases that are currently being maintained. For more information please refer to the section entitled "SAP R/3 Plug-Ins."
Business content is a preconfigured set of role and task-relevant information models based on consistent metadata in SAP BW. Business content provides users with selected roles within a company with the information they need to carry out their tasks. These information models essentially contain roles, workbooks, queries, InfoSources, InfoCubes, key figures, characteristics, update rules, and extractors for mySAP.com components and other selected applications.
SAP BW Architecture
SAP BW largely consists of three functional areas: • Front end – Report definition and Web publishing – Data analysis in BEx Analyzer and a Web browser, integration of analytical applications into mySAP Workplace – Organization of reports • Administrator's workbench – Data managing – Monitoring – Scheduling
Analytical applications offer an integrated view of a problem. The results of analyses are continually fed back into the operational system, allowing them to be incorporated into future analyses. The SAP concept of flexible analysis paths groups reports in a meaningful way, allowing you a free choice of evaluations on any level of detail you require and providing you with a 360-degree answer to your problem.
Release Planning and Maintenance Strategy of SAP BW
SAP BW 1.2B 2.0B 2.1C 3.0A Release SAP Basis / Availability End of type SAP Web AS maintenance GA GA GA CA 4.5A 4.6C 4.6D 6.10 Feb. 1999 Aug. 2000 Dec. 2000 Dec. 2001 June 2001 Aug. 2003 Aug. 2003 Still open Can be upgraded to 2.0A, 2.0B, 2.1C 2.1C, 3.0A 3.0A
SAP CORPORATE FINANCE MANAGEMENT
SAP Corporate Finance Management (SAP CFM) is a comprehensive package for managing financial resources and analyzing and optimizing financial business processes. It helps implement forward-looking company strategies and focused risk management, thereby actively increasing the value of the company. SAP CFM equips companies from different industries with modern financial analysis and planning tools and cutting-edge business solutions. It meets the requirements of small and medium-sized companies as well as those of large corporate groups. It offers solutions for financial service providers. SAP CFM 1.0, which is based on SAP R/3 4.6C, has been available since November 2000. This release integrates both existing SAP applications and applications that have been developed especially for SAP CFM. SAP CFM includes the following components: • SAP CFM Transaction Manager manages financial transactions and positions. Because it is tightly integrated with the other components included in the mySAP Financials solution, it allows for straight-through processing of financial deals from the trading stage right through to the data transfer to SAP Financial Accounting. This is complemented by extensive reporting capabilities. The SAP CFM Transaction Manager has been available as part of SAP R/3 (in SAP Treasury – Transaction Manager or SAP TR-TM) since release 4.0. Customers can, of course, use the SAP TR-TM functions available with SAP R/3 releases 4.0, 4.5, and 4.6. These existing functions have been further enhanced in SAP CFM. • SAP CFM Market Risk Analyzer provides an integrated work center for risk controllers. It provides a broad range of risk calculation and analysis functions, such as market-to-market, value-at-risk, exposure and sensitivity analysis, and scenario simulations. Market risk management functions have been
available as part of SAP R/3 (in SAP Treasury - Market Risk Management or SAP TR-MRM) since release 4.0. If you already use SAP TR-MRM, you can install SAP CFM Market Risk Analyzer as an add-on to SAP R/3 4.6C. SAP CFM Credit Risk Analyzer offers a comprehensive toolset for measuring, analyzing, and controlling credit risk. Flexible limit management functions enable users to set up various credit risk limits and monitor them online. These functions have become generally available with SAP CFM 1.0. SAP CFM In-House Cash enables global enterprises to manage and optimize intercompany and external payment transactions. This helps them reduce the volume of physical payment flows between group companies and optimize the use of external bank accounts. These functions have become generally available with SAP CFM 1.0. SAP CFM Portfolio Analyzer provides tools and methods for measuring and analyzing the profitability and performance of financial transactions and positions to ensure that company strategies are observed. It is being developed in collaboration with pilot customers and will be made generally available in a later release of SAP CFM. SAP CFM Liquidity Planner helps finance managers identify expected liquidity and foreign currency risks. It will provide tools to enter, aggregate, and analyze expected cash flows and to determine actual cash flows necessary for corporate groups. SAP is developing SAP CFM Liquidity Planner in collaboration with pilot customers. Shipment is planned as part of SAP CFM 2.0.
SAP CFM is an add-on to SAP R/3 4.6C. Depending on the specific requirements, you can also implement SAP CFM as a stand-alone system in a distributed system scenario. This option is of particular interest for new installations.
SAP CFM and mySAP.com
Special features of SAP CFM include user roles (such as frontoffice trader, in-house cash supervisor, and risk or limit controller) and links to external financial market data, which helps financial managers or treasurers performing their day-to-day
1999 May 2000 Nov. SAP CRM drives customer relationships in all CRM business dimensions . and collaborative.0 GA SAP CFM 2. 2000 Aug. provides companies with the customer-centric solutions they need to plan. In addition to the development of workplaces and assorted MiniApps.6B GA SAP R/3 4.0 GA SAP CFM 2. 2003 Aug.6C 4.0B 4. 2003 Aug. 2003 Aug. 1999 June 2000 Nov. 2003 End of Q1 2005 Sept.03 customers SAP CFM Credit Risk Analyzer SAP Banking Pilot 4. 2000 Aug.6B 4.6C May 1998 May 1999 Dec. all corporate groups that deal with customers have access to the customer information and market knowledge required to interpret customer needs and design future business. analytical.5B 4. 2000 Aug.mobile. 2002 Sept.6B GA SAP CFM Transaction SAP R/3 4.6B 4. the cornerstone of SAP's mySAP Customer Relationship Management (mySAP CRM) solution.6C GA Manager SAP CFM 1. 1999 June 2000 Nov. 2000 Aug. 2003 Aug.0B 4. With SAP CRM. 2001 End of maintenance Aug. 2003 Aug. 2002 Sept. telephony.operational. 2001* Jan. and the Internet.0 GA SAP CFM 2.0B GA SAP R/3 4.6C GA SAP CFM 1. 2001 Nov. Release Planning and Maintenance Strategy of SAP CFM SAP CFM SAP R/3 Release and SAP type CFM release SAP R/3 4.6B 4.6C 4. SAP Banking Pilot 4.6C 4. All employees interact with customers through role-based CRM workplaces. build.0 GA SAP CFM 2. 2002 Sept.0 Pilot projects Pilot projects 4. 2003 Sept. 2001 Sept.6C 4. The result is a comprehensive customer relationship management solution with powerful functions for planning.0B 4. and service.0 SAP CFM 1.0 GA 4. 2001* Sept. 2001 May 1998 May 1999 Dec.6C 4.0 projects SAP CFM 2. 20 . 2002 Sept. 2001 Sept.6C 4. and controlling all customer-based activities across all sales channels. 2003 Sept.6C mySAP Customer Relationship Management SAP CFM 2. 2003 Jan.0 CA SAP CRM links the back office with front-office functions both within an enterprise and across enterprise boundaries. 2003 Jan.0 GA SAP R/3 4. executing.6C 4. fulfill. such as e-treasury.03 customers SAP CFM In-House Cash SAP Banking Pilot 4.tasks.6B 4. 2003 End of Q1 2005 Sept. It supports all relevant channels .6C SAP Banking Pilot 4.61 customers SAP CFM 1. 2001* Sept.0 GA SAP Basis/ Availability SAP Web AS 4.61 customers SAP CFM 1. 2000 Aug.6C 4.5B GA SAP R/3 4.0B 4. 2001* Jan. 2002 Sept. transact. 2000 Aug.5B 4. Corrections for SAP CFM are provided in Add-On Support Packages. * Limited maintenance of SAP Banking for SAP CFM pilot customers. 1999 May 2000 Nov. SAP CRM drives closedloop customer interactions through all phases of the relationship life cycle . 2002 Sept. SAP is evaluating other Internet scenarios. 2001 Nov.6C 4. and maintain profitable customer relationships.6C 4. 2003 SAP CUSTOMER RELATIONSHIP MANAGEMENT SAP Customer Relationship Management (SAP CRM).6C 4.engage.0B GA SAP R/3 4.5B GA SAP CFM Market Risk Analyzer SAP R/3 4.0 GA SAP CFM Portfolio Analyzer SAP CFM Liquidity Planner Pilot SAP CFM 1.
and HR management. invoicing. 2001 Sept. 2000 Nov. and waste management (from SAP EH&S 2.1I and later. 1999 Feb.com. SAP provides an SAP R/3 Plug-In to achieve this integration. leaving purchasing departments free to focus on strategic purchasing operations. purchase orders.6B 4. this means you can capture customer data across your enterprise. All end users can purchase goods and services straight from their workplace.5B 4. Health & Safety (SAP EH&S) is the cornerstone of the mySAP Product Lifecycle Management .0B. and reservations with or without electronic catalogs. Integration • • SAP CRM is integrated with SAP R/3 3.6C Availability End of maintenance Aug. This helps you streamline requisition processes and. governments are introducing more and more regulations. and safety issues.7B July 2001 2. 2000 Dec.5B 2. 2002 June 2004 2.0C 3. full-cycle. At the same time. 2000 Dec. industrial hygiene. health. and businesses must comply with these regulations to avoid legal action and product liability risks.5B 4. 21 . occupational health (from SAP EH&S 2.7B Release Planning and Maintenance Strategy of SAP CRM SAP CRM Release SAP Basis / Availability End of type SAP Web AS maintenance 1. dangerous goods management.7B July 2001 2. SAP ENVIRONMENT. industrial hygiene and safety. cost accounting. Release Planning and Maintenance Strategy of SAP EH&S SAP EH&S 2. 1999 Dec. especially in materials management. as well as to protect their image and that of their products.6A 4.7A.10 Nov. 2001 Dec. Enterprise Buyer enables easy.7A 2. consolidating all internally and externally acquired customer-related data in a central database. Organizations of all types and sizes are becoming increasingly aware of environmental and safety issues. The integrated architecture of mySAP. 2000 Aug. but not for CA releases.5B 4. All the tools and application areas are integrated into mySAP.7B 2.6C 4. receive and enter service information at the desktop. and consumers are showing a growing preference for environmentally friendly products.0C 2. SAP EH&S offers SAP customers a way to execute their business processes effectively and to achieve their strategic goals for environmental. 2. You can create and process requisitions.7A.6B/4. 2001 Aug. ENTERPRISE BUYER PROFESSIONAL EDITION Enterprise Buyer Professional Edition is delivered by SAPMarkets and Commerce One and succeeds SAP Businessto-Business Procurement (SAP PBBP). plant maintenance. Regulatory compliance can also significantly affect costs. 2003 Aug.0A GA CA GA CA CA 4. your entire indirect procurement processes. SAP CRM can also be integrated with all other mySAP. and reporting functions. and use status.7B 2.0A 2.7B SAP offers Support Packages for GA releases of SAP EH&S.Environment.From a technological perspective.6D 6. see below).0B 2. approve and reject purchases. A wide range of best-of-class functions is available for product safety and hazardous substance management.7B 2.5B 4. see below). and safety. HEALTH & SAFETY The mySAP. 2003 March 2005 Can be upgraded to 2. 2001 Dec.0C 3. Health & Safety solution.1 2.6B 4. manufacturing logistics. interenterprise procurement. cutting the overall cost of procurement while providing the purchasing department with visibility and control across the entire procurement chain.com components.7A 2. therefore. distribution logistics.com component SAP Environment.6C 4.5B Release SAP R/3 type GA GA CA CA GA GA GA 4. It fulfills all of a company's requirements for environmental protection. 2001 Sept. 2000 April 2001 April 2001 April 2001 Dec. 1999 May 2000 Dec.0A Can be upgraded to 2. 2002 Dec. 2000 Dec.com provides an ideal platform for performing these functions.
2002 June 2004 Can be upgraded to SAP BBP 2. Interested parties can access the bid invitation and submit their bids directly from the marketplace. Moreover. 22 . SAP KW streamlines training and business processes. supplement. SAP can deliver SAP KW with current SAP materials. Enterprise Buyer 2.1I or higher as the execution system. with the potential to reach the entire Internet community.0 EBP 3. 2001 March 2002 Dec. so you can immediately begin training your project team and end users and edit the corresponding documentation.0B Enterprise Buyer contains new business scenarios for professional purchasers.10 March 1999 Dec. for example. and continually update SAP content offers great savings potential. Companies can now publish bid invitations in Internet marketplaces for their specific branch of industry.0 will extend these functions. Integration EBP 2.6D 6. Enterprise Buyer also supports restricted bid invitations.6A 4.0B SAP BBP 2. Another business scenario contains the interface to SAP BW.0A SAP BBP 2.0B EBP 2.6C 4. integrates SAP APO and the procurement of production-related goods. helping you reduce your costs. Release Planning and Maintenance Strategy of SAP BBP and Enterprise Buyer Professional Edition SAP BBP / EBP SAP BBP 1. 2000 Aug.0 SAP KW It takes the right technology to make the knowledge of each individual available for the organization as a whole. which can also be a non-SAP R/3 back end Standalone (no execution system required) SAP KW delivers the technical infrastructure you need to set up and manage your own enterprise-specific knowledge base. In addition to these public bid invitations.• Mixed mode (local standalone with parallel data feeds from selected execution systems) SAP R/3 Plug-Ins for the various SAP R/3 releases provide comparable functions. 1999 May 2000 Dec. From project team to end user.0 EBP 3. It can also be deployed in the following mode: • • With an executing ERP system.0B Release SAP Basis / Availability End of type SAP Web AS maintenance GA CA GA GA GA 4.0. which is especially suited to managing SAP's documentation and training materials: • • • Integration with mySAP Workplace Links between information and transactions Management of training courses. or quality management documents Enterprise Buyer uses SAP R/3 3. bid invitations can be converted to reverse auctions.0 Business-to-Business Procurement SAP BBP 2. 2000 Dec. in which the lowest current bid is visible. The current release.5B 4. 2002 Dec. SAP KW offers this technology. documentation. Release 3. Professional purchasers use the information from SAP BW to rate a provider's services or analyze their employees' purchases. If you wish. in which only selected vendors can submit bids. Plus the possibility to reuse.
The software contains five components and features a high level of integration in terms of metadata. SAP SEM Business Planning and Simulation supports integrated strategic and operational financial planning such as sales. actively manage the expectations of your stakeholders. Integration Support Packages for SAP KW will be shipped as required. SAP SEM Release SAP Basis / Availability End of type SAP Web AS maintenance (SEM-BCS / SEM-BW) GA GA GA CA 4.0B does not require an upgrade of the complete software package but only the installation of SEM-BW 3. and management of a company's strategies. SAP SEM Corporate Performance Monitor supports the definition. The stakeholders (investors.0 5.1A 3.0A Support Package 7. and civic institutions) are informed regularly and systematically about business strategy and its effects on stakeholder value. corporate accountant or strategic planner. Optional content includes SAP training course. and other service providers.0A. for example. and so on. SAP CFM. as well as from non-SAP systems. at the same time. 2003 Aug.6C/6. 2003 Still open Can be upgraded to SAP SEM Business Consolidation provides functions for legal financial consolidation (US-GAAP. SAP SEM and mySAP. and SAP APO. make sure to install SAP BW 2. enterprise consultants.0 5. SAP was the first software vendor to offer an integrated solution that allows organizations to significantly accelerate and streamline the entire strategic management process.1 SAP SEM Business Information Collection handles the automated and semi-automated collection of structured and – especially – unstructured business information from internal and external sources.6C/4. partners. It is integrated with SAP BW.com With the release of SAP Strategic Enterprise Management™ (SAP SEMTM).6D Sept. SAP SEM Components SAP SEM-specific roles are available. community groups. and can also be integrated with SAP CRM. IAS) and global accounting functions based on management's needs (by profit center. and associated materials. 3.1I and higher releases. SAP SEM Stakeholder Relationship Management controls the stakeholder communication process. application data and functionality. instructor guides. 23 . In order to access all SEM-BPS planning transactions.0B* 3. This marketplace will involve benchmark providers.0 5.6D 4. 2003 Aug. where companies can trade benchmarks.The standard content currently delivered with SAP KW includes SAP documentation and related content and the SAP Quality Management manual (which conforms with DIN EN ISAO 9000).1 Release SAP Basis / Availability End of type SAP Web AS maintenance GA GA GA 4. 1999 July 2000 Nov.1A Release Planning and Maintenance Strategy of SAP SEM * SAP SEM 3. 2. SAP is developing an electronic marketplace for strategic enterprise management. Value Based Management) and visualization techniques that increase the effectiveness of management work. Balanced Scorecard templates. It provides innovative management concepts (Balanced Scorecards.6C 4. strategic business unit.6D 4.1A 3. 3.0A 3. execution.5B 4. SAP STRATEGIC ENTERPRISE MANAGEMENT SAP SEM can import operational accounting data from SAP R/3 3.0B*. The solution guarantees end-to-end IT support for all steps in the strategic management process so you can anticipate and react promptly to impending changes in your business environment and.0B 3.1C Support Package 7. Release Planning and Maintenance Strategy of SAP KW SAP KW 4. profit. customers. 2001 May 2001 Q1 2002 Aug.1A 3. and so on).10 July 2000 Feb.6D 4. staff. 2000 June 2002 June 2003 June 2003 Can be upgraded to 5.6C/4. analysis. simulation models. The main SAP SEM functions are Web-enabled. and expense planning.
mySAP Workplace is an open environment that does not restrict you to mySAP. supplier.SAP WORKPLACE At the heart of SAP's collaborative business strategy is the mySAP Workplace solution . or . suppliers. application. All resources are accessible from one common point of access. mySAP Workplace supports all types of Web devices.a role-based enterprise portal providing all internal and external users personalized access to information. the mySAP Workplace provides access to a network of internal and external services and information that enable them to manage their work life.in the case of municipal and e-government portals . You can use these roles to jump-start enterprise portal deployment. applications.com component SAP Workplace (SAP WP). or a customer. and you can freely modify and enhance these roles to meet your needs. a shipping manager can locate the shipping item number and inform the user where the ordered goods are currently located. 24 Key features of mySAP Workplace include the following: • Roles: Specific collections of information resources.citizens. including mobile devices via the Mobile Workplace. and services inside and outside the enterprise. For employees. This solution is based on the mySAP. More than 200 role templates ship with mySAP Workplace. such as the most important purchase orders for a buyer) • Drag&Relate: The creation of logical links between objects by selecting one object and relating it to another.com solutions. Whether the user is an employee operating in the role of a buyer. It supports seamless collaboration among customers. business partners. by dragging an order marked "Late" to the Federal Express Web site. For example. The primary benefits of mySAP Workplace are increased productivity and better service. mySAP Workplace provides quick access to business information and related applications. . work scheduler. or service that can be accessed via a URL can be safely integrated with the secure mySAP Workplace environment. Screenshot of the mySAP Workplace mySAP Workplace Architecture mySAP Workplace can be deployed for all types of communities. Any information source. controller. sales manager. and services designed to perform the tasks and processes required for a given job function • Personalization: The ability to configure mySAP Workplace according to an individual users' needs and interests • Convenient access: Push and pull interaction capabilities that integrate all kinds of SAP and non-SAP content with a LaunchPad (a navigation area from which users pull content relevant to their specific roles) and MiniApps (small applications that push content to users according to their needs. applications. or business partner operating in various roles.
XML support.10 2. MiniApps for people in the field. and services from a variety of content sources. Search and classification: Search functions provide users with direct access to relevant external and internal people. information.00 Release SAP Basis / Availability End of type SAP Web AS maintenance GA GA GA 4. and secure exchange of content. or combination of related information. WebDAV support. subscribe functions let users subscribe to areas of interest and automatically receive relevant content. all users with that role have instant access to these new processes and information sources. secure. It supports secure Internet protocols and open Internet security standards. and display the resulting content where and when it is needed. Administrators use role configurations to control access to sensitive information and tools. Release Planning and Maintenance Strategy of SAP Workplace SAP Workplace 2. It delivers Web content via corporate intranets and extranets and includes search and classification. which is accessed via an ordinary Web browser. structuring. Mobile Workplace: Offers a role-based.6D 4. Mobile Workplace delivers all those functions that make sense on small devices. and business partners . customers. coarse and fine-grained authorization. suppliers.10 Aug. By changing the configuration of a role. or other mobile devices running a micro browser. and maintain. personalized navigation tool for accessing the information. sharing resources and content Web content management: The ability to manage the entire life cycle of content production. including authoring. Changes are easy because processes can be disseminated quickly.00 25 . saving time and improving productivity Internet security: Broad support for user authentication.11 3. 2003 Still open Can be upgraded to 2. Collaboration: The ability of different users .11 3. The mobile devices communicate with the SAP Workplace server through the browser like a PC in the office. and automatic classification will be available with SAP Workplace 3. such as WAP-enabled mobile phones. and automated server configuration tools help administrators get whole departments up and running in a matter of hours.6D 6.to work together across enterprise boundaries. and documents. evaluation. applications. mySAP Workplace recognizes the type of browser that runs on the device and maps the functions of the application to this browser.employees. classifying. such as digital certificates and ticketing. and services that users need while on the move. mySAP Workplace is easy to administer. Using a centralized server architecture.0. applications. • • Easy administration: Ease-of-administration and high scalability are also necessary elements of any enterprise portal. PortalBuilder: A content delivery engine that assembles information. 2000 Nov. classification capabilities structure any kind of Web content and provide easy access by subject area and related content. Syndication: The ability to access information from various locations. 2000 Oct. and to switch easily between them without logging on multiple times.• • • • • • • • • Single Sign-On: One logon for multiple applications and content sources that removes the necessity of remembering numerous passwords and user identifications. PDAs. Session management: Ability to access several different Web services. subscription. It is the extension of mySAP Workplace for mobile devices. add value through analysis. Users do not need to synchronize because they have an online connection to the server. and delivering content in various Web media. as well as publish and subscribe facilities. such as service technicians. Publish and subscribe: Publish functions allow experts and knowledge brokers to push information to particular users. for example. 2000 Still open Dec. including application components. mySAP Workplace can now integrate the components for document management and many of the above features for comprehensive Web content management. Users' PCs require nothing more than a Web browser.
Private marketplaces unite business processes between trading partners so that they can make decisions and take action as one entity. MarketSet 2. customer relationship management exchanges.0. and product life cycle exchanges that maximize collaborative advantage for enterprises. comprehensive customer value leadership. suppliers. and service providers it invites to participate. and customers. strategic knowledge sharing. Private marketplaces from SAPMarkets deliver superior competitive advantage for the entire supply chain through accelerated time-to-market. suppliers. powered by SAPMarkets Public exchanges from SAPMarkets include the software. Private marketplaces are limited to the founding company and the suppliers. SAPMarkets delivers the mySAP Marketplace solution. SAPMarkets' private marketplaces create supply chain exchanges. mySAP Marketplace MarketSet mySAP Marketplace is delivered through MarketSet™. enabling collaboration between trading partners that drives down the cost of doing business and creates a competitive advantage for the trading community. services. which includes the tools to build private marketplaces and public exchanges. and strategy needed to drive new sources of revenue through collaboration. partners. Business customers and end customers both enjoy comprehensive personalization from a Web browser or any mobile device. and partners in many-to-many collaboration for mutual benefit. and e-selling solutions. SAPMarkets' private marketplaces and public exchanges are built on Commerce One's open infrastructure to best leverage existing IT investments. and value-added services. logistics service providers. banks. and vendor qualification. mySAP Marketplace. the newest release of MarketSet. These e-marketplaces may be public or private. 26 . e-procurement. a joint solution from SAPMarkets and Commerce One. competitive agility. It became available in the first quarter of 2001. planning. A public exchange is usually formed by an industry consortium.mySAP MARKETPLACE BY SAPMARKETS Electronic Marketplaces Electronic marketplaces are the new paradigm in business-tobusiness computing. and other participants to execute business processes across enterprise boundaries by dynamically exchanging XML documents. connecting companies. Collaborative solutions from SAPMarkets extend business processes across enterprise boundaries. sourcing. sellers. Through integration with other mySAP. Public exchanges enable buyers. SAPMarkets C-Procurement is the first Web-based e-procurement solution with the ability to match supply chain requirements with design.com solutions. features additional procurement and design functions. SAPMarkets C-Selling is the only fully configurable Internet selling solution to analyze customer experiences in conjunction with supply-side considerations for maximum customer satisfaction.
dealers.com components. SAP's industry-specific solutions help companies react more quickly to international market trends. and external service providers. Close contact with many user organizations leads to ongoing. SAP delivers industry-specific functions in industry-specific components that are based on SAP R/3 and are shipped either as an integral part of SAP R/3 or as add-ons to SAP R/3. planning. practice-based enhancements. Calif. design. Dedicated notes describe the release planning of the individual industry-specific components. these notes contain information on the Support Packages required and the languages in which the add-ons are available. 27 SAPMarkets is the marketplace subsidiary of SAP AG and is based in Palo Alto.SAP R/3 Frontend. . manufacturers. and gain a significant competitive edge on an international level by seamlessly integrating component suppliers.sap.com Solutions Industry Solutions. or industry-specific components. cut product development times. for example. but it can also include complementary software from SAP's partners. SAP R/3.sapmarkets.com/solutionmaps. An SAP industry solution can consist of several mySAP. SAP has rounded out its vertical market concept with industry-specific implementation models and special training offerings. SAPMarkets can be found at http://www. The key infrastructure components within MarketSet are: • GENERAL INFORMATION • • • Platform: Provides every technology needed to ensure security.com. In SAPNet . you can find the latest SAP Notes for the respective add-on under the "Information about Release Planning" section for each industry solution. SAP APO. Detailed information on the individual industry solutions is available at http://service. Using a combination of add-ons requires approval from SAP. and high availability of the marketplace Builder: Dynamically creates a personalized user experience Framework: Allows market makers to combine collaborative services with unique third-party add-in services for a specific industry or geography Collaborative applications: Collaborative procurement. which document the business processes and functions relevant to a particular sector of industry.RELEASE PLANNING IN DETAIL: INDUSTRY SOLUTIONS MarketSet includes all the software components required to build and operate an e-marketplace.sap.com at mySAP. and analytics solutions are available from SAPMarkets as additions to MarketSet. Solution Maps. scalability. help you plan and implement SAP's industry solutions. You can find all the available Solution Maps in the SAP Service Marketplace at http://service. In addition to the add-on-specific release names and availability dates. selling. SAP CRM.
To use all of the functions of mySAP Automotive. 208859. financials.6C1 SAP DI 4.6B. SAP DI 4. SAP DI 4.0.6B.DISCRETE INDUSTRIES Release Planning and Maintenance Strategy of SAP IS-AD and SAP DI Add-on release Release SAP R/3 type release 4. you will need SAP DI 4. please refer to SAP Notes 135243.0.6B / SAP GA DI 4.6C2 SAP DI 4.6C2 SAP DI 4. You can find an overview of the available functions in the Solution Maps for automotive OEM. make sure that you have only installed the Support Packages for the underlying release of SAP R/3 for which Conflict Resolution Transports have already been created (for more information. SAP DI 4. and 149540. and SAP High Tech.6B and 4. airline operations. SAP DI 4.6B SAP DI 4. offers special functions to handle the special challenges of the aerospace and defense industry. After the release of SAP IS-A 1. SAP APO 3.0B SAP IS-AD 4. SAP IS-AD.6C. 28 . To better meet the specific needs of this industry. offers special functions for the automotive aftermarket.6C. mySAP Aerospace & Defense Leading aerospace and defense companies have used SAP R/3 for years to support their financial. please refer to SAP Note 208859.6C2 The SAP R/3 add-on SAP Discrete Industries (SAP DI) is composed of the following industry-specific components: SAP Aerospace & Defense. SAP IS-A was integrated into SAP Discrete Industries. To better meet the specific needs of this industry. Together with SAP APO 3.6C. 2001 Can be upgraded to SAP DI 4.0.6B and 4. such as having to decrease costs.6C1.0.6C. 2001 4. offers special functions for automobile manufacturers with large order volumes. SAP developed the SAP R/3 add-on SAP Aerospace & Defense (SAP IS-AD) in 1997.6C2 with the R/3 Plug-In PI 2000.6C Oct.6C1. which is based on SAP R/3 4. and sales and service. SAP DI 4. This new release. and defense. refer to SAP Note 53902).5B Availability End of maintenance Feb.6C1.0A. based on SAP R/3 4. SAP IS-A 3.2. which is based on SAP R/3 4. SAP developed SAP Automotive (SAP IS-A) in 1997. aerospace maintenance. make sure that you have only installed the Support Packages for the underlying release of SAP R/3 for which Conflict Resolution Transports have already been created. which is also based on SAP R/3 4. 2000 June 2001 March 2005 March 2005 mySAP Automotive Leading automobile manufacturers and suppliers have used SAP R/3 for years to support their HR. 1999 Dec. SAP IS-AD GA 3. For more information on the release strategy of SAP IS-A. For more information on the release strategy.0. SAP Automotive. SAP IS-AD was integrated into SAP Discrete Industries (SAP DI). and SAP BW 3. HR. SAP IS-A 2. When you install SAP IS-A.6C. After the release of SAP IS-AD 3. and logistics business processes. This release is based on SAP R/3 4.6B June 2000 Dec. contains enhancements for the industry solutions named above. has been available since mid-October 2000.com components is generally possible. and logistics business processes. based on SAP R/3 4. SAP DI 4.6C2 will be delivered in June 2001. increase quality.6B has been available since June 2000. SAP Engineering & Construction.0B.6C2 GA GA 4.6C 4. When you install SAP IS-AD. Integration Integration of SAP IS-A with other mySAP. You can find an overview of the available functions in the SAP Solution Maps 2001 for the following four industry segments: Aerospace manufacturers. suppliers. and accelerate time-to-market.
After the release of SAP IS-EC 3. please refer to SAP Note 208859.2A. financials. SAP IS-HT 4.6B June 2000 Dec. For more information on the release strategy. 2001 4. To better meet the specific needs of this industry.0B SAP IS-EC 4. 1999 Dec. and logistics business processes.0 / SAP DI 4. and SAP Distributor Reseller Management (SAP IS-DRM) to expedite upstream and downstream supplychain interactions.0 / SAP DI 4. When you install SAP IS-EC. SAP IS-EC was integrated into SAP Discrete Industries (SAP DI). SAP developed the mySAP High Tech solution to better meet the needs of this industry. You can find an overview of the offered industry functions in the Solution Map for mySAP High Tech. which was released in 1996.6C2 SAP IS-EC GA 3.6C2 SAP DI 4.6C1 SAP DI 4.6C Oct. In this fast-paced. This solution incorporates three components for specific industry needs: SAP Software (SAP IS-SW) for digital media.6B / SAP GA DI 4.6C1. SAP DI 4. SAP DI 4. SAP DI 4. SAP DI 4. what is state-of-the-art today can be obsolete tomorrow. for contractors to handle the sales and subcontractor processes based on bills of service. The first release of SAP IS-HT.6C2 Release Planning and Maintenance Strategy of SAP IS-EC and SAP DI Add-on release Release SAP R/3 type release 4. SAP Manufacturing Execution System (SAP IS-MES) for fabless semiconductor manufacturing.6C1 SAP IS-A 3. 2000 March 2005 SAP DI 4. SAP IS-HT was integrated into SAP Discrete Industries.6B.0B Availability End of maintenance Feb. SAP IS-SW was combined with the initial releases of SAP IS-MES and SAP ISDRM to form SAP High Tech (SAP IS-HT). residential and commercial construction. Please refer to SAP Note 63841 for more information.6C2 Release SAP R/3 type release GA 4. mySAP High Tech For high-tech companies. 29 . 2001 GA 4. SAP IS-EC offers special functions. time-to-market. SAP DI 4.Release Planning and Maintenance Strategy of SAP IS-A and SAP DI Add-on release SAP IS-A 1.6B SAP DI 4. was released in May 2000.6C2 4. for example. SAP has continued to address the needs of the high-tech industries by working with customers to identify and provide additional functions to better serve their needs. SAP recommends specific upgrade paths for earlier releases of SAP IS-SW. manufacturing efficiency. You can find an overview of the available functions in the Solution Maps 2001 for the following three industry segments: machinery and equipment.0B. make sure that you have only installed the Support Packages for the underlying release of SAP R/3 for which Conflict Resolution Transports have already been created.6C Oct. SAP developed SAP Engineering and Construction (SAP IS-EC) in 1997.6B SAP IS-A 2.0 / SAP DI 4. SAP DI 4. 2001 Can be upgraded to SAP DI 4.6C2 GA GA GA 4.6B. 1999 Dec.6C 4. 2000 June 2001 March 2005 March 2005 GA 4.0 SAP IS-A 2.61.6C2 SAP DI 4. After this release. and contractors.6C June 2001 March 2005 mySAP Engineering & Construction Leading engineering and construction companies have used SAP R/3 for years to support their HR. Beginning with SAP IS-SW 1. and productivity are paramount.6C1. highly competitive environment.5B Availability End of maintenance Feb. 2001 Can be upgraded to SAP DI 4.6C1.6C1.6C2 SAP DI 4.6B June 2000 Dec.
0). SAP Materials Management (SAP MM). SAP Note 209607 (SAP IS-SW 2.6C Availability End of maintenance Aug. which allows you to communicate more directly with your business partners. some usage restrictions apply. particularly regarding the integration of SAP APO and SAP CRM. For more information. the technical and functional restrictions that arise when using SAP IS-CS together with mySAP.1).6C2 mySAP Chemicals is fully integrated into SAP R/3 and follows the same release cycle. 2003 Aug.0 and later. . you must install an SAP R/3 PlugIn to use mySAP.6B 4.Integration Integration of SAP IS-SW and SAP IS-HT with other mySAP.0B Release SAP R/3 type release CA CA CA 4. wood.5B 4.6B 4. and SAP DI Add-on release Release SAP R/3 Type release 4. Release Planning and Maintenance Strategy of SAP IS-SW.61 SAP DI 4. refer to SAP Note 308120 (SAP IS-HT 4.6C2 GA GA 4. 1999 Feb. and SAP Production Planning and Control (SAP PP). Integration Only SAP R/3 Plug-Ins that are free of modifications can be used for SAP IS-CS 3. with an emphasis on the logistical modeling of length-based materials. access it via mySAP Workplace. As a result. occupational health. such as SAP APO or SAP CRM. 1999 June 2000 June 2001 Aug.5B 4.61 SAP IS-HT 4. The cable solution for mySAP.6C Availability End of maintenance Aug. textiles. mySAP Chemicals offers an integrated solution for batch production and can be enhanced by solutions for production planning.6C1 PROCESS INDUSTRIES mySAP Chemicals mySAP Chemicals reflects the substantial industry experience SAP has acquired over years of working with chemical companies. and SAP Note 170144 (SAP IS-SW 2. 2000 May 2000 Oct. you will need SAP DI 4. and industrial hygiene and safety.6C1 SAP IS-SW GA 2.6C 4. will no longer apply.0B 4. 2003 Aug. 2003 Aug. SAP IS-CS will be integrated into SAP Mill Products.6C. You can link mySAP Chemicals to mySAP Marketplace.com components is generally possible.1I/1c. 2003 March 2005 March 2005 Can be upgraded to SAP IS-HT 4. Most of the enhancements lie in the areas of SAP Sales and Distribution (SAP SD). mySAP Mill Products mySAP Mill Products supplements the modeling of business processes in the metal. 2003 March 2005 Can be upgraded to 2. 30 SAP Cable Solution The core of the SAP Cable Solution is the modeling of business processes in the cable manufacturing industry. and seamlessly link it to mySAP SCM.0 SAP IS-SW GA 2.61). 2000 June 2001 Aug. mySAP Chemicals is rounded out by SAP EH&S for corporate environmental protection.6C1 SAP DI 4.6C1 SAP DI 4.com components (such as SAP APO or SAP CRM) concurrently with SAP IS-MP. When you install SAP IS-HT or SAP IS-SW. SAP IS-HT.0B 2.com components. make sure that you have only installed the Support Packages for the underlying release of SAP R/3 for which Conflict Resolution Transports have been created. Release Planning and Maintenance Strategy of SAP IS-MP Add-on release 1. To use all of mySAP High Tech's functions. At this point. and furniture industries already available in SAP R/3 with industry-specific functions in the SAP R/3 add-on SAP Mill Products (SAP ISMP). With SAP IS-MP 2.com includes the SAP R/3 add-on SAP Cable Solution (SAP IS-CS). as well as a control system intended primarily for the process industry.1 SAP IS-HT GA 4. paper.61 SAP DI 4.6B 4.
With SAP IS-MIN.6C mySAP Mining Leading mining companies have used SAP R/3 for years to support their HR.1H 4. To better meet the specific needs of this industry.6C 4.6C/1 can technically be integrated with other mySAP.0B. and then expanded its mining industry offering even further with the mySAP Mining solution. mySAP Oil & Gas covers the entire spectrum of hydrocarbon products. and an open interface for exchanging transport nominations and confirmations with transport partners (such as pipeline operators) round out the workbench's range of functions. which is an add-on to SAP R/3. 1998 March 1999 June 2000 April 2001 Dec.6C/1a Release SAP R/3 type release CA CA CA 3. and it integrates market information. as well as specific pricing features for the mining industry. mySAP Oil & Gas offers extensive functions for efficiently handling service station business. 31 . With mySAP Oil & Gas Service Station Retailing.6C mySAP Oil & Gas mySAP Oil & Gas covers the whole oil and gas industry value chain. consumption forecasts.0D / 2. such as coal or concentrates.6C/1a 4. planned and nominated goods movements. 2001* Aug. 2003 March 2005 Can be upgraded to 4.6C 4.6C Availability End of maintenance June 2000 April 2001 Aug. advertising campaigns. 2003 March 2005 Can be upgraded to 4.6C Availability End of maintenance Feb.6B 4.5B/1b and 4. which is an add-on to SAP R/3.b 4.0B 4.6B 4. 4. Release Planning and Maintenance Strategy of SAP IS-MIN Add-on release 4.6C/1a utes costs among joint venture partners and handles accounting for production sharing agreements with government authorities.1I/1c 4. mySAP Oil & Gas meets upstream operation requirements with a complete solution for joint venture accounting (JVA) and production sharing. replenishment planning. The Trader's & Scheduler's Workbench in mySAP Oil & Gas helps to control the balance between supply and demand in the supply chain. the system tracks in-transit stocks for all means of transport (tanker vessel.com components. 2003 Aug. and replenishment forecasts. Release Planning and Maintenance Strategy of SAP IS-OIL Add-on release 1. This solution distrib- * Please contact your SAP subsidiary for detailed information on maintenance restrictions. but there is currently no functional integration with the specific functions available in SAP Cable Solution.6B. 4. covering service station shops and including assortment selection. 4. financials. and flexible pricing based on an analysis of local competition.5B/1. The solution's bulk transportation functions handle the scheduling. It monitors the current and future stocks of the various business locations and transportation systems. SAP developed the SAP Mining (SAP IS-MIN) component. an alert monitor for exception handling. 4.b.6C Release SAP R/3 type release GA GA GA GA 3. Release Planning and Maintenance Strategy of SAP IS-CS Add-on release 3.6B 4. truck. rail.1I 4. production data. mySAP Oil & Gas Exploration and Production provides functions for calculating extraction quantities in complex production networks and for handling revenue account assignment and gas plant accounting among joint venture partners.6C Release SAP R/3 type release GA GA 4. and logistics business processes.SAP IS-CS 4.0B 4. and pipeline) from loading to delivery.6B 4.5B 4.6B. mySAP Mining provides solutions for the handling of bulk products. and delivery of bulk material. 2001 June 2002 March 2005 Can be upgraded to 4.5B/1. loading. Formulasupported pricing functions enable you to calculate provisional and final prices as well as differential prices on the basis of stock exchange data and external service providers' exchange rates. Besides monitoring consignment stocks and commingled stocks in depots.6C Availability End of maintenance March 1998 June 2000 March 2001 Dec.0D 4. With the SAP Oil & Gas (SAP IS-OIL) component. Simulation functions.
.6C Availability End of maintenance Sept. Integration A specific workplace will be available with SAP IS-AFS 3. accessed via mySAP Workplace. mySAP Pharmaceuticals can be linked to mySAP Marketplace. Sales and distribution are emphasized in the pharmaceutical industry. Release Planning and Maintenance Strategy of SAP IS-AFS Add-on release 1.0A. and this content will form an integral component of SAP BW.5B. 2003 March 2005 March 2005 Can be upgraded to 2.0B Release SAP R/3 type release GA GA CA GA 3. The system models the entire value chain. No restrictions apply to the integration of mySAP Consumer Products with other mySAP. which has been available since 1997. applications and Internet Application Components (IACs). mySAP Consumer Products Beverage Solution.5B 3. mySAP Retail is fully integrated into SAP R/3 and follows the same release cycle. SAP APO. The project system in mySAP Product Lifecycle Management supports integrated project management.com components. 1998 July 2000 Q3 2001 Dec. Controlled availability is planned for the fourth quarter of 2001.6C 4.0D 2.0B 3.0B 3. 2001 June 2002 Aug. SAP IS-AFS contains specific enhancements for SAP R/3. to offer a comprehensive solution for the pharmaceutical industry. and SAP BW. It will offer industry-specific roles. from the source to the consumer and provides role-based workplace templates for every employee. mySAP Consumer Products is fully integrated into SAP R/3 and follows the same release cycle. was developed with renowned wholesalers and retailers from different countries. mySAP Consumer Products also supports cost monitoring and business process reengineering. Full integration with SAP CRM. mySAP Consumer Products Apparel & Footwear SAP's solution for the apparel and footwear industry consists of the SAP R/3 add-on SAP Apparel and Footwear (SAP IS-AFS). In addition. The high degree of integration in this solution enables synchronization with internal company data.5B 4. SAP CRM. SAP's industry solution for the consumer products industry. and seamlessly integrated with mySAP Customer Relationship Management.com components. including options for involving external business partners over the Internet.mySAP Pharmaceuticals mySAP Pharmaceuticals integrates functions from various mySAP. provides the necessary infrastructure and functions for integrating and managing global supply chains. This solution will require SAP Basis 4. A separate industry solution. the solution also includes SAP BW for processing and formatting external marketing data. 32 mySAP Retail SAP's retail solution. so in addition to mySAP Customer Relationship Management for the external sales force. Its manufacturing functions completely fulfill the requirements for regulatory compliance. The collection and integrated analysis of groupwide and intercompany data is the key to the efficient development of a new pharmaceutical.1I 4.0A 3. and SAP BW is planned.6C and will be available in the second quarter of 2001 as a pilot shipment. SAP IS-AFS 3. is currently being developed for the beverage industry. 3. CONSUMER INDUSTRIES SAP is developing specific content for mySAP Consumer Products for SAP BW. mySAP Pharmaceuticals covers the complete supply chain. mySAP Pharmaceuticals is fully integrated into SAP R/3 and follows the same release cycle.0A will be integrated with SAP BW and SAP APO and will allow you to use all functions of SAP APO and SAP BW relevant for this industry. including SAP R/3. which is based on SAP R/3 Logistics.0B mySAP Consumer Products mySAP Consumer Products.
33 .62 4. and online services. It offers powerful. 2000 June 2001 Aug. SAP IS-M 4. closing deals. including booking. mySAP Service Providers is fully integrated into SAP R/3 and follows the same release cycle. SAP IS-M uses the SAP R/3 Customer Interaction Center (SAP CS-CI-CIC) to support call center activities for publishing customers (phone acceptance for advertisements. Release Planning and Maintenance Strategy of SAP IS-M Add-on release 4. such as preconfigured best practices templates that help you become more efficient. SAP IS-M Product Development handles the planning of all media content and production processes. and sales and distribution lets you control your costs and improve profitability. It also processes settlement and commission payment with internal and external service providers.62 also provides a comprehensive suite of c-business scenarios (Internet sales for advertisements. mySAP Telecommunications mySAP Telecommunications is a modern solution for the telecommunications industry. mySAP Workplace includes roles for SAP IS-M 4.com components. magazines. and automated working time analyses. industry-specific functions for all business processes. 2003 Dec. improve customer satisfaction. 2002 June 2004 Can be upgraded to 4. 4. which is an add-on to SAP R/3 and which includes several industry-specific components. the following points should be taken into account: • SAP BW extractors are available for all relevant business objects of mySAP Media and supply the appropriate content. subscription and address maintenance via the Internet). and agencies. SAP IS-T Revenue Management .02 4. subscription and reader service for sales). mySAP Media contains SAP Media (IS-M). from reader acquisition to distribution and delivery all the way to invoicing and settlement of carriers and commissions. SAP IS-M Sales and Distribution supports all functions in the process chain.62.63 (integration of SAP IS-M and SAP CRM Marketing). When integrating SAP IS-M with other mySAP. SAP IS-M Advertising Management offers comprehensive functions for selling. The solution's project management functions are rounded out by centralized and decentralized activity reporting. Specific MiniApps are available.6C Availability End of maintenance July 1999 Oct.0B 4.SERVICE INDUSTRIES • mySAP Media mySAP Media is a comprehensive. advertisers.6C 4. The system supports the acquisition of new customers. production. booking.62.63 mySAP Service Providers mySAP Service Providers offers reliable support and a fully integrated. Especially for newspapers and magazines. Internet-enabled solution for the entire media industry. phone books. and improve your bottom line. end-to-end solution geared to service-specific business processes. Integration • • • Integration with SAP CRM is planned for SAP IS-M 4. mySAP Service Providers leverages e-business technologies and includes a variety of new elements. and invoicing. supplements.63 Release SAP R/3 type release GA GA GA 4. It contains the SAP R/3 add-on SAP Telecommunications (SAP IS-T).63 4. Its rich functions link standard and industry-specific processes.Contract Accounting manages contract accounts by processing payments of different types and supports reconciliation posting for open items and dunning. Flexible integration between processes in procurement. address books. shift planning. including advertising management and media sales and distribution. mySAP Media offers comprehensive functions for the sales cycle management of all kinds of media products supporting the sales organizations in media companies in all phases from demand planning through fulfillment (shipment and delivery). and invoicing ads in newspapers.
Convergent Invoicing. An SAP R/3 Plug-In is required to integrate SAP IS-U/CCS 4.63 SAP has extended maintenance for SAP IS-U/CCS 4. Its product configurator helps you define new products without requiring program coding. even in deregulated markets. SAP KW. 4. and service customers in all areas. SAP CRM. 4. 2000 June 2001 June 2002 Aug.61.63 4.0B 4. fixed deposit. and SAP SEM Banking components. SAP BBP. and SAP Workplace can be used with SAP R/3 and SAP IS-U/CCS. 2000 End of Q2 2001 Sept. Maintenance will not be extended for SAP IS-U/CCS 1. nonresidential.com components. water.0B 4. An SAP R/3 Plug-In is required for integration with other mySAP.61. As a result. which is scheduled to become available in the fourth quarter of 2001. 34 mySAP Banking mySAP Banking enables banks to meet the majority of their industry-specific business process requirements.5B 4.2 and 4.6B 4. As a result.61.63 4.6B 4.com components SAP APO. SAP IS-B-BCA currently supports all the functions needed to manage existing accounts. SAP SEM.63 The SAP R/3 Plug-In PI 2000.62. 4.61 4.2 and 4.1B 1.0B 4. Release Planning and Maintenance Strategy of SAP IS-T Add-on release 1. SAP BBP.51 Release SAP R/3 type release GA GA GA GA CA GA 4. With mySAP Utilities. waste water. 2003 Dec.61 4.62. 4.6C 4.51. SAP BW. SAP SEM. 2002 June 2004 Can be upgraded to 1. and so on) and services provided by utility and service companies. 2000 End of Q2 2001 Sept.2 4.1 and WP-PI 2. and SAP Workplace can be used with SAP R/3 and SAP IS-T Revenue Management Contract Accounting. 1998 April 1999 Sept.61 to the end of August 2003. 2003 Dec. It consists of the SAP Bank Customer Accounting. 1998 April 1999 Sept. 4. and loan accounts are under development. 4. 4. .63 4.51.2 4. SAP CRM.51.6C Availability End of maintenance Sept.51 4. 2002 June 2004 Can be upgraded to 1.2 4.61.62 4.2 4.61 and later with other mySAP. 4. mySAP Utilities mySAP Utilities is a business process-oriented customer information and billing system for all types of utilities (electricity. is an enhancement to mySAP Telecommunications.62. SAP Bank Customer Accounting (SAP IS-B-BCA) is a generic bank accounting engine for all kinds of account-based products. SAP Core Banking Mortgage Loans. Integration mySAP Utilities includes the SAP R/3 add-on SAP Utilities/ Customer Care & Services (SAP IS-U/CCS).6C Availability End of maintenance Sept.62 4.com components.5B 4.1 and WP-PI 2. the mySAP. Release Planning and Maintenance Strategy of SAP IS-U/CCS Add-on release 1. SAP BW. you can manage and bill residential. Integration The SAP R/3 Plug-In PI 2000.61 to the end of August 2003. no matter what size or market strategy it pursues.62 4.62 4.51. the mySAP. Maintenance will not be extended for SAP IS-T 1.63 4. 1999 May 2000 Nov.10 have been released with SAP IS-U/CCS. 2000 June 2001 June 2002 Aug. 4. FINANCIAL SERVICES SAP has extended maintenance for SAP IS-T 4.com components SAP APO.6C 4. Powerful Customizing functions and a flexible system architecture make it possible to adapt mySAP Utilities to the specific requirements of any utility company. It will enable convergent billing without requiring resource-intensive adaptations to or the replacement of existing prebilling systems. 1999 May 2000 Nov. district heating.1B 1.SAP IS-T Revenue Management . gas.63 4.10 have been released with SAP IS-T Revenue Management .Contract Accounting. The additional functions for managing savings accounts.0B 4.63 Release SAP R/3 type release GA GA GA GA CA GA 4. SAP KW.
refer to the section entitled “SAP Corporate Finance Management.com components. and reserves. market.com component SAP Corporate Finance Management (SAP CFM).03 4. and default risk analysis. has been available since November 2000. based on SAP R/3 4.6C. and business planning.61 4. will also contain functional enhancements for SAP Insurance . SAP CFM 1. 4. from receiving the notification of loss to realizing salvage. which is based on SAP R/3 4.0B 4. mySAP Financial Service Providers An increasing number of companies are choosing to entrust the task of managing. SAP Insurance Commission Management (SAP IS-IS-CS) is an insurance-specific system for managing relevant activities and data within sales and distribution management.61.0. 2003 Aug.63 Release SAP R/3 Availability End of type release maintenance GA GA GA GA 4. SAP is offering the mySAP. It maps all processes relevant for collection and disbursement across all divisions.63 4. SAP Insurance Claims Management (SAP IS-IS-CM) covers the entire claims and payment process. 2003 Aug.0. SAP Insurance BAV Regulatory Reporting. 4. brokerage. as well as strategic analysis.0.0.63 4. To better meet the specific needs of these financial service providers. SAP Insurance Commission Management. Release Planning and Maintenance Strategy of SAP IS-B Add-on release 4. SAP SEM Banking also supports interactive reporting and provides uniform methods and a variety of finance-mathematical models across all trading and nontrading products. such as commission. such as central treasury departments. SAP Insurance . for direct collection as well as broker collection. and SAP Insurance Claims Management components.BAV Regulatory Reporting (SAP IS-IS-SR) will continue to be supported in its present form by SAP CFM 1. SAP Strategic Enterprise Management for Banks (SAP SEM Banking) is a generic bank controlling engine that incorporates a set of components for comprehensive profitability. SAP Insurance Collections & Disbursements (SAP IS-IS-CD) is an insurance-specific subledger accounting system for processing receivables and payables efficiently. It consists of a claims management front-office part and a back-office part for financial processing.6C 4.63 mySAP Insurance mySAP Insurance allows insurance companies to meet the major part of their industry-specific business process requirements.6C May 1999 May 2000 Nov. and optimizing their financial resources and processes to internal and external service providers. including SAP Insurance Financial Asset Management. It supports external data transfer and compiles data in a uniform. This includes all usual forms of monetary incentive.62. modeling. 4. legally independent service companies. It consists of the SAP Insurance Collections & Disbursements. 2000 Q3 2001 Aug. bonus.62. bank-specific data model.6B 4. analyzing.SAP Core Banking Mortgage Loans enables banks to manage medium-term and long-term loans for real estate and other investment financing. profit sharing. or application service providers. 2003 March 2005 Can be upgraded to 4. For more information on the release planning and maintenance strategy for SAP CFM. Comprehensive new developments for BAV regulatory reporting are planned for SAP CFM 2.” 35 . SAP Human Resources. In addition.6C.Financial Asset Management (SAP IS-IS-FA). mySAP Insurance makes use of a number of other mySAP. which equips financial service providers with cutting-edge financial analysis and planning tools in a fully integrated package. SAP CFM 1. SAP Financials. and SAP Logistics.62 4.
2000 Aug. 2003 4. 4. especially mySAP Financials and SAP Materials Management. It primarily covers administrative processes for patient management and billing.63 4. mySAP Healthcare contains the SAP R/3 add-on SAP Patient Management (formerly named SAP Healthcare). 2000 Q4 2001 Aug. • SAP BW can also be used alongside mySAP Healthcare. In turn. which in turn consists of: SAP Healthcare Patient Administration. 4.5B GA 4. The wide range of medical and clinical processes that are particularly important in configuring a hospital information system are covered by partner products that can be linked with mySAP Healthcare through SAP Healthcare Communication Management.63 SAP IS-IS-CD SAP IS-IS-CS SAP IS-IS-CM Release SAP R/3 Availability End of Can be type release maintenance upgraded to 4. mySAP Workplace offers an integrated user interface to support the existing technical integration options for partner products. Integration PUBLIC SERVICES mySAP Healthcare mySAP Healthcare is a highly functional.6C GA GA Pilot July 2001 Aug.61 SAP IS-IS-CD SAP IS-IS-CS 4. 4. 2004 Still open Sept.62.63 Oct.6B 4.62 SAP IS-IS-CD SAP IS-IS-CS SAP IS-IS-CM 4.51 SAP IS-IS-CD 4.62 4. As an SAP R/3 Add-on. specific mySAP Workplace roles for mySAP Healthcare were delivered for the first time. 4. • SAP BBP and Enterprise Buyer can be used with mySAP Healthcare. mySAP Healthcare offers comprehensive integration with the cross-industry solutions of the mySAP.61. integrated HIS solution. 4. example SAP Public Sector). 4. SAP ISIS-CS. 2003 Still open Dec.63 Österreich GmbH in Vienna. mySAP Healthcare is highly .com components.61. 2002 March 2005 (restricted*) 4. and SAP Healthcare Communication Management. Release Planning and Maintenance Strategy of SAP Patient Management Add-on release 4.6C GA GA Pilot 4. but some exceptions exist for specific combinations with other SAP R/3 add-ons (for. Please note.61 4.62. This means you can combine mySAP Healthcare with partner products to form a comprehensive. these require certain SAP R/3 Support Packages. strategic solution for modern hospital administration.6B GA CA 4.6C July 1999 May 2000 Nov.03 4. 2001 Sept. that no functional enhancements (not even due to legal changes) will be provided during the extended maintenance period.62. Germany) plays a special role due to its close integration with mySAP Healthcare. 2001 May 2000 Aug. the partner product IS-H*MED (developed and distributed by T-Systems debis Systemhaus 36 When integrating SAP Patient Management with other mySAP. SAP Patient Management is maintained through Add-On Support Packages.2002 Nov. 2003 (restricted*) Dec. • With SAP Patient Management 4. 2003 Dec.0B 4.63 * Extended maintenance period for SAP Patient Management in association with maintenance extension for the underlying SAP R/3 release. New developments due to changed legal requirements will always be shipped in the latest release.6C 4.63 Release SAP R/3 Availability End of Can be type release maintenance upgraded to GA CA GA GA 4. The incremental integration of hospital-specific contents has been implemented with SAP Patient Management 4. the following points should be considered: • SAP generally does not support the use of SAP Patient Management together with other SAP R/3 add-ons in the same system. In this context.Release Planning and Maintenance Strategy of SAP IS-IS-CD.63 4. and SAP IS-IS-CM Add-on release 4.63 4.62. SAP Healthcare Patient Accounting. 2001 4. 1999 Aug.com e-business platform. however. Austria and GSD in Berlin. Please note that SAP Patient Management has to be licensed separately. mySAP Healthcare links hospital processes together to form integrated functional chains.61.62.
then the maintenance intervals of the SAP R/3 release will generally only apply to the latest release of SAP Patient Management. SAP CM is currently being shipped to pilot customers. resource and event management.6C 4. Release Planning and Maintenance Strategy of SAP CM Add-on release 4. mySAP Higher Education & Research mySAP Higher Education & Research is an integrated solution with specific functions for all core processes involved on campus . It does not support concurrent operation with SAP Public Sector Funds Management (SAP ISPS-FM). You must use the current maintenance level for effective support.6C May 2000 Nov. marketing. and SAP will continually enhance SAP CM by introducing new applications like electronic kiosks. As a result. selfservice tools. The mySAP Workplace supports all current releases of SAP CM. project system. financial accounting and human resources management. smart cards. SAP CM uses parts of SAP Public Sector Tax and Revenue Accounting (SAP IS-PS-CA) for student accounting. mySAP Higher Education & Research links university-specific requirements so budgeting and funds management.6C 4. and studying . New developments that result from such legal requirements are always shipped exclusively in new releases of SAP Patient Management. financial and funds management. and payment methods. mySAP Public Sector is a fully integrated.62.61 4. workflow. 37 . multimedia teaching aids. standard business solution with components for financial accounting. the restrictions of the underlying release of SAP R/3 apply to the use of databases. more effective administration processes. and knowledge management.64 Release SAP R/3 Availability End of Can be type Release maintenance upgraded to Pilot Pilot CA CA 4. research. document management. and studying grow together to form integrated processes. mySAP Public Sector mySAP Public Sector enables public agencies to develop more efficient. and additional components. SAP Campus Management (SAP CM) is based on a design that guarantees maximum flexibility. teaching. real estate and facility management. SAP is rapidly providing developments to the pilot customers.6B 4. In addition to human resources management. and public relations. human resources management. retailing.to support universities and colleges on their way to becoming modern service providers. mySAP Public Sector contains components from SAP R/3 and supplements them with special applications for the needs of public agencies. which is why only brief maintenance periods are offered. Patches for SAP CM are available exclusively in SAPNet SAP R/3 Frontend. 2000 May 2001 Q2 2002 See SAP Note 179990 See SAP Note 179990 See SAP Note 179990 See SAP Note 179990 Up-to-date maintenance information is available in SAP Note 179990. SAP Campus Management is an add-on for SAP R/3. If more than one release exists for a given release of SAP R/3. platforms. and intranets were included from the start.62 4. Modern technologies like workflow.dependent on legal changes and requirements. procurement.research. the Internet. access control. teaching. plant maintenance. core processes in mySAP Higher Education & Research include student management. and treasury. Integration SAP CM can be operated together with SAP Human Resources Public Sector (SAP HR-PS) 4.63 4.
6C March 2001 March 2001 See SAP Note 179990 See SAP Note 179990 See SAP Note 179990 mySAP Public Sector consists of SAP R/3 components. and contributions. citizen services. SAP IS-PS and SAP BW: OLAP reporting can be supplemented with reporting in SAP BW starting with SAP BW 2.62 4.6C 4. 38 Pilot CA CA 4. the following points should be considered: • • • • • • • • • MarketSet. but ALE scenarios are planned. SAP Workplace supports all current releases of SAP IS-PS. document management and electronic files. and SAP HRPS.6C 4. With mySAP Public Sector. SAP HR-PS.0A onwards.S. Integration When integrating SAP IS-PS with other mySAP. The standard FI-FM component already supplies this function from SAP R/3 4. mySAP Public Sector is Internet-enabled and offers additional strategic solutions for modern management in public agencies in institutions.6C 4. Like no other software product. SAP IS-PS-CA offers an integrated public revenue collection and information with efficient. For more information.61. resource management. human resources management. and SAP IS-PS-CA Add-on release SAP IS-PS-FM 4. procurement.0B and SAP IS-PS 4. It offers the following main features: • SAP IS-PS is an add-on to SAP R/3. SAP IS-PS-CA with SAP HR-PS: The common installation will be possible as soon as SAP HR-PS 4. . please refer to SAP Note 179990. and additional components. and taxes. platforms.64 Release SAP R/3 Availability End of Can be type release maintenance upgraded to CA CA 4. fees.62 becomes available. SAP HRPS. The patch will be shipped in the second quarter of 2001.K. a joint solution delivered by SAPMarkets and Commerce One. Composite roles for SAP IS-PS. These custom processes include strategic administration control. inventory management..61 or later and SAP HR-PS 4. As a result. France. SAP Funds and Position Management (SAP HR-FPM) has also been part of the standard delivery since SAP R/3 4. SAP IS-PS includes the components SAP IS-PS Funds Management (SAP IS-PS-FM).6. mySAP Public Sector links administrative processes together to form integrated functional chains.6C Nov. 2000 May 2001 Q2 2002 * Production use can begin as soon as the first patch is available. mySAP Public Sector delivers e-government capabilities.62* SAP IS-PS-CA 4.61 or later. to set up public marketplaces and portals mySAP Workplace mySAP CRM to set up citizens' offices and integrated Internet services SAP Electronic Records Management to map record management and process management SAP Tax and Revenue Management to establish an online payment system and a citizen account SAP KW for Web content management and to make available the knowledge required for the internal processing of applications • SAP IS-PS-FM with SAP HR-PS: A common installation is possible with SAP IS-PS-FM 4. SAP IS-PS-CA with SAP IS-PS-FM: A common installation is not currently possible. plus the industry-specific component SAP Public Sector (SAP IS-PS). the U. operative management.. integrated processing of mass numbers of receivables and payments and the Web-enabled citizen and business accounts. the restrictions of the underlying release of SAP R/3 apply to the use of databases.62* SAP HR-PS 4. and Australia). SAP IS-PS Tax and Revenue Management (SAP IS-PS-CA). and SAP Campus Management have been supplied since SAP Workplace 2.com components.In addition.5B and SAP BW 2. Current maintenance information for the add-on delivery is also available in SAP Note 179990.0. Country versions of SAP HR-PS are included in the standard delivery (except for the U. Austria. which is an add-on to SAP R/3. Release Planning and Maintenance Strategy of SAP IS-PS-FM.63 4. government agencies can use the Internet to communicate with its constituents and the vendors that serve government.
5B. The SAP R/3 Plug-Ins supply the mySAP. • SAP IS-PS-CA: This is a pilot customer shipment.0. only PI is available.com industry-specific components based on SAP R/3 4. SAP is rapidly making developments available to pilot customers. which is why only brief maintenance periods are offered. They also make it possible to use mySAP.com industry-specific components based on SAP R/3 4. as well as SAP CRM Internet Sales. there are two versions of each SAP R/3 Plug-In release. and therefore require Conflict Resolution Transports (CRTs) for their installation. the PI versions of the SAP R/3 Plug-Ins are non-modifying. SAP BW. the PI versions of the SAP R/3 Plug-In releases are modifying.com application components (SAP APO. and SAP SEM.com industry-specific components. a PI-A version also supports SAP BBP 2. PI-A is a subset of PI and contains interfaces for SAP BW and SAP BBP 1. SAP CRM.6C. • SAP HR-PS and SAP HR-PSG: Maintenance will be provided in accordance with maintenance of SAP R/3.6B or higher SAP R/3 releases require SAP R/3 Plug-Ins. Versions of the SAP R/3 Plug-In For SAP R/3 3. a PI version and a PI-A version. PLUG-INS SAP R/3 Plug-Ins SAP R/3 Plug-Ins are interfaces which enable the exchange of data between one or several SAP R/3 systems and other mySAP. Availability SAP R/3 Plug-Ins are shipped with mySAP.1I.RELEASE PLANNING IN DETAIL: TECHNOLOGY COMPONENTS The following applies in all cases: • SAP IS-PS-FM: Maintenance will be provided in accordance with maintenance of SAP R/3. SAP CRM. The PI-A versions of the SAP R/3 Plug-In releases are generally non-modifying.com components with transaction data and master data in real time. EBP.6B and 4. All mySAP. For SAP R/3 4. For SAP R/3 4.0B to 4. and SAP SEM) as well as with mySAP.6B or higher SAP R/3 releases. 39 . which means that they modify SAP R/3 standard objects.6C. SAP BBP/Enterprise Buyer. Customers can order the most recent SAP R/3 Plug-In releases free of charge or download them from the SAP Service Marketplace.com application components like SAP APO or SAP CRM together with certain mySAP.1I. SAP BBP.1I up to 4. The PI version supports SAP BW. SAP APO. For SAP R/3 3.0B. For SAP R/3 3. SAP R/3 Plug-Ins are add-ons to SAP R/3. • Use of the current maintenance level is an essential prerequisite for effective support.0B and Enterprise Buyer 2.com components.
non-modifying Supported. This plug-in enables data exchange between the SAP Workplace serv- 40 . SAP BBP 2.2) becomes available. SAP R/3 Plug-In 2000.1). SAP CRM 3.0B. a given SAP R/3 Plug-In release (for example. and SAP CRM 2.0. – PI version is modifying for SAP R/3 3. EBP 2. PI-A 2000. – PI version is modifying for SAP R/3 3. SAP R/3 Plug-In 2001. Upgrade * PI 2001. provided these components are still in maintenance.6C PI (PI 2000. Workplace Plug-In SAP delivers a Workplace Plug-In (WP-PI) with every release of SAP Workplace. SAP BW 2.1. Maintenance As a rule.0B 4. SAP R/3 Plug-In version SAP R/3 release 3. it is a part of SAP Workplace and is shipped with it.1 and PI-A 2000. SAP SEM generally requires the plug-in for SAP BW. Customers should always install the latest SAP R/3 Plug-In release.1I and must be installed with the corresponding CRT. and CRTs – Supports SAP APO 3. PI 2000.1) – scheduled for June 2001 SAP R/3 Plug-Ins are downward compatible with older SAP R/3 Plug-In releases as well as with older releases of mySAP.1 will become available in June 2001 and will support SAP R/3 as stated in the table. certain SAP R/3 Support Package levels are required to install the SAP R/3 Plug-In. SAP R/3 Plug-In releases • • • • • Single plug-ins (APO-CIF.0B / EBP 1. as well as lower releases of these components that are still in maintenance.2 (PI 2000. PI 2001.1I 4.sap.Depending on the combination of the SAP R/3 Plug-In release and version and the SAP R/3 release. • When upgrading. BW-BCT. and SAP CRM 2. The Workplace Plug-In is not a separate product. non-modifying Supported.1*) Supported. SAP SEM generally requires the plug-in for SAP BW. PI 2000.1 (PI 2000.0A. non-modifying Supported. non-modifying Not supported Not supported – Supports SAP APO 3. For more information.0C. modifying Supported. non-modifying Supported.com/r3-plug-in. non-modifying Supported. SAP BW 3.1) is maintained via SAP R/3 Plug-In Support Packages and CRTs as well as SAP Notes until the next SAP R/3 Plug-In release (in this example. as well as lower releases of these components that are still in maintenance.1I and must be installed with the corresponding CRT. B2B-PRO-PI. After the delivery of yet another new release (in this example.5B 4.1 and PI-A 2001.1I and must be installed with the corresponding CRT. After the new release has become available. no SAP R/3 Plug-In release may be missed out. non-modifying PI-A (PI-A 2000. • It is always possible to change from a PI-A version to a PI version. the previous release is maintained via SAP Notes. the SAP R/3 Plug-In must be reinstalled by applying the SAP R/3 Plug-In Supplement CD which is provided for all SAP R/3 Plug-In releases.1 and PI-A 2001. PI 2001.0A. This SAP R/3 Plug-In also supports SAP Workplace 3.0A.0. – PI version is modifying for SAP R/3 3. EBP 3.2.0A. SEM-PI) – no longer maintained SAP R/3 Plug-In 99 (PI 99 and PI-A 99) – no longer maintained SAP R/3 Plug-In 2000. maintenance is discontinued.1.0.00 and higher releases.1C.2) – currently maintained via SAP Notes. CRM-R3A.2. PI-A 2001. The opposite path is not supported. • After an upgrade of SAP R/3. SAP BW 2.6B 4. PI 2000.com components.0A. SAP SEM generally requires the plug-in for SAP BW.1 (PI 2001.1*) Supported. as well as lower releases of these components that are still in maintenance.1) – currently maintained via SAP Notes – Supports SAP APO 3. refer to the SAP Service Marketplace at http://service.0B.2 and PI-A 2000. SAP R/3 Plug-In Support Packages.
com component releases that build upon this release. For example. SAP Web Application Server is the "operating system" of mySAP. SAP Web Application Server can serve both as an HTTP server and client.but does not necessarily . Until SAP R/3 4. there is no tight naming relation between SAP Web Application Server and SAP R/3 any more.com components themselves. and SAP CRM. 41 .6D. As a result.com components like SAP Workplace.com components use SAP Web AS. review the fact sheet "SAP Web Application Server" (Material Number 50040881). Features of SAP Web Application Server An SAP R/3 release may . the Internet Communication Framework (ICF) of SAP Web AS enables ABAP-written programs to process and distribute HTTP The maintenance period of a given SAP Web AS release follows the maintenance period defined for the mySAP.com. SAP Web Application Server Releases SAP Web Application Server (SAP Web AS) provides the technological foundation for all other mySAP. Open integration capabilities provide access to existing SAP and non-SAP applications. HTTPS. These Support Packages can be installed in addition to the Support Packages of the mySAP. please refer to the section for the respective component. It serves as an HTTP server for bringing applications to the user via a Web browser either directly or via a standard Web server.er and mySAP. WP-PI contains only new functions and can be imported independently of all Support Packages because of its nonmodifying nature. It serves as an HTTP client to access other Web applications for collecting information and data. including such protocols as HTTP.com components. To complete Web connectivity.com. as well as Internet document standards like HTML and XML.com components that use it. PDA. It has to be installed on all SAP Workplace component systems as well as on the SAP Workplace server. SAP now offers multiple components that build on SAP Web Application Server. SAP WEB APPLICATION SERVER requests directly. In the past. As a consequence. All integration facilities supported by SAP are available with SAP Web Application Server. In addition. Maintenance Strategy SAP Web Application Server provides a platform for quickly developing and deploying dynamic and collaborative Web applications or other thin-client applications (WAP. but not by SAP R/3.use a given SAP Web AS release.com component. In a sense. For information on which SAP Web AS release is used by a specific mySAP. and so on) and includes all proven SAP programming models and technologies.NET components and vice versa. SAP natively supports open Internet standards. It is also shipped with all mySAP. The Java Connector or the DCOM Connector give ABAP applications access to Java or . SAP Web AS provides full support for sending and receiving e-mails via SMTP. SAP Basis 4. It combines existing Internet technology with SAP technology and provides reliable access to SAP functions from the Internet or intranets. SAP BW. SAP INTERNET TRANSACTION SERVER SAP Internet Transaction Server (SAP ITS) is a tool that enhances the three-tiered SAP architecture for Internet use. SAP Basis was used and shipped exclusively as an integral part of SAP R/3.6A onward. Because different mySAP. With the introduction of mySAP. With SAP Web Application Server. SAP Web AS is marketed and sold by SAP as an independent product. This was also reflected by the fact that SAP Basis and SAP R/3 had identical release names and shared Support Packages. For more information. SAP Web Application Server was named SAP Basis. and SMTP.com components. SAP Web AS and SAP Basis have had their own Support Packages from SAP Basis 4.6D is used by mySAP.
For example. support for SAP ITS has been limited to release 4.6D (such as SAP Workplace 2.36.6D). SAP GUI Generally.5811 4.6D (such as SAP Workplace 2.6D. As a result.) Release information 4.33. SAP KW 5. Web reporting is implemented as a special-case Web RFC.0B). you cannot use SAP GUI 3. SAP ITS also serves as the server component for the SAP GUI for HTML. please refer to SAP Notes 197746 and 383549. For information on the availability of patches.6B): SAP transaction screens are dynamically converted to HTML pages • Web transactions: SAP transactions that can be called from an HTML page (template-based model) • Web remote function call (RFC): SAP R/3 function module that can be called from an HTML page • Web reporting: Mechanism for linking to SAP reports and pregenerated lists from an HTML page. etc.11. which displays SAP R/3 report trees. SAP GUI can be displayed within the browser window in mySAP Workplace. Since January 2001. The SAP GUI maintenance strategy takes advantage of this feature.) Shipped with mySAP.6D C4 4640.11. SAP ITS represents the basic technology of the mySAP Workplace middleware. together with a Web server and the workplace engine. The SAP front-end software release must always be at least the same as SAP R/3.0.com components that work on SAP Basis 4. Overview of SAP ITS Releases SAP Basis SAP ITS Release 4.0.2. the recommendation is to install a new SAP GUI release.com SAP ITS is downward compatible. Links to the Web reporting browser. New releases of SAP ITS are available on sapserv servers. the look and feel of EnjoySAP and support for Windows 2000.SAP ITS can handle complementary Web technologies to access data from SAP R/3: • SAP GUI for HTML (from SAP ITS 4. statuses. SAP GUI 4.6D 4. SAP ITS and mySAP.com components that work on SAP Basis 4. Maintenance Strategy SAP recommends that you always use the most current SAP ITS release. In many problem situations. As a result. are also possible. which means that a given SAP ITS release (like 4.6D (such as SAP Workplace 2. SAP R/3 data is accessed via BAPI or RFC.314244 Shipped with mySAP. SAP ITS is marketed and sold by SAP together with the SAP@Web Studio and a package of Internet Application Components (IACs). SAP ITS is a mySAP Technology component.6D) can be used with an older SAP R/3 release (like 4.1.com components that work on SAP Basis 4.3000. older SAP systems can also benefit from the features that are only available in the newer SAP GUI releases .4000. because patches cannot always be provided for older SAP GUI releases even if SAP still maintains the SAP R/3 System with the same release number. the latest release of the SAP GUI software (such as SAP GUI 4.6D optimizes resource consumption and network load and enables plug-in capabilities in the Web browser. It is currently shipped with all of the primary mySAP. SAP KW 5.6D) can be used with all previous SAP R/3 releases (such as 4.0B). It mainly generates HTML pages and enables end users to interact with different SAP systems using a Web browser. Shipped with mySAP. you should always consider using the latest available front-end software (currently 4. When you plan upgrades to SAP software or your IT landscape. and modes used to model the dialog logic of a Web application in “flow files” on SAP ITS. The benefit of this downward compatibility is that you can simply install a new SAP GUI release instead of patching an old one. SAP KW 5.6C): Events.com components.0B.1I with SAP R/3 4. and so on).6D C2 Build 4640. Access to external data providers is also possible.1. • ITS flow logic (from SAP ITS 4.10.7055 42 .6D C3 4640.for example. etc.
This version is based on SAP ITS on the server side and a Web browser on the client side. support for SAP GUI software has been limited to the releases 3. SAP designs a new compilation whenever one of the supplied components changes (such as SAP APO 2. The SAP GUI software has been shipped as a compilation since release 4.0 and between 4.6D. When you choose the suitable SAP GUI release. 4. For Windows platforms.6B or later.as well as several enhancements . Additional information is available in SAP Note 178788.5B.are available for the supported front-end platforms.1I. we recommend installing a new SAP GUI release at the same time. 4. To expand these options beyond the Windows version to all supported platforms. and it always contains the latest GA release of the SAP GUI CDs and the Server Components CD. 4.6. If this is unavoidable.6D. This version has been available as a GA version since release 4. As a result. and is supplied on the Server Components CD. SAP ITS 4. a new compilation replaces an older compilation in the same release track. is a component of the SAP R/3 release with the same release number. and current news.0B. 98. and 4. a solution based on a terminal server (Windows Terminal Server or Citrix Mainframe) is available.51 • Windows 95. • SAP GUI for the Java Environment Support begins with release 4. Hardware requirements have changed especially between SAP GUI 3. SAP recommends using the latest revision (revision 20 – 4. SAP also offers the browser-based SAP GUI for HTML. 43 .5B and 4. At the same time. and NT • OS/2 • Mac OS • Various UNIX platforms SAP significantly enhanced SAP GUI with release 4.6 Kit (for SAP GUI or SAP ITS) is also available. For specific information. these compilations contain both SAP GUI and add-ons for supporting other mySAP. Support for front-end software may differ from support for the database and application server: • SAP GUI for the Windows Environment Since January 2001. This package always has material number 52007071.0 instead of SAP APO 1.5B.6. SAP APO.6D (first GA release). and so on). The range of supported platforms up to SAP R/3 4. SAP integrates all patches that are available as of the release date into the compilation. This ensures that SAP R/3 transactions could be executed on the respective platforms. SAP developed a platform-independent version of SAP GUI (SAP GUI for the Java™ environment).5B.5B: • Windows 3. The compilations are based on a single release track (to date.1). specific versions of the SAP GUI software .6).6Dr20 – as of March 2001.1I and 4. The concurrent operation of different SAP GUI releases on one PC is not supported (see SAP Note 154156 for more information). Maintenance Strategy SAP recommends that you always use the latest SAP GUI release to benefit from new developments and changes in the PC landscape (such as support for new operating system releases and so on). When you upgrade or migrate to a new operating system. technical details. for example). The option of using new front-end components gives you much more flexible and powerful user interfaces.11 • Windows NT 3.Supported Front-End Platforms Up to and including SAP R/3 4. please refer to SAP Note 166130.5 and 4. which is required to use SAP GUI for HTML. the SAP Front-end 4. Shipment In addition. you should also take the hardware requirements into account.com components (like SAP BW.
com/connectors. price lists.com components. or between product catalogs. applications and information from other Web sites can be called in seconds through a simple SAP function call. The cost-saving implementation is made possible by using the available infrastructure and existing knowledge and skills.com components using open technologies.2. and the information from the Web is made available to mySAP. This library is currently only available for Windows NT.com/connectors and review the fact sheet "SAP Business Connector" (Material Number 50033842). and availability information and your purchasing application. partners. A shared version of the SAP C library. and vendors.sap. In addition. 44 . Prerequisites No additional software components have to be installed for SAP Business Connector. you can integrate different IT architectures with mySAP.com components.com components.1. but is also available as a separate product for SAP customers. You can start using SAP Business Connector just a few days after installation.com ebusiness platform. SAP customers can download any GA release of SAP Business Connector from the SAP Service Marketplace at http://service. All SAP functions are accessible through BAPIs and IDocs. go to the SAP Service Marketplace at http://service. and you can make them available to your business partners over the Internet as secure. Availability SAP Business Connector is shipped as part of the mySAP. please visit the Presentation Clients Info Center at http://service. interenterprise integration . support for SAP ITS / SAP GUI for HTML has been limited to release 4.com/sapgui. is required to establish a connection to mySAP.com components. bidirectional communication from and to mySAP.such as real-time integration between vendor stocks and your mySAP. An appropriate compiler (JDK of release 1.sap. SAP Business Connector uses the Internet as the communication platform.• SAP GUI for the HTML Environment Since January 2001. or Visual Basic) is required to develop program modules.com components. SAP Business Connector gives you simple.8 or 1. FCS versions for other platforms supported by SAP will be provided on demand. a C compiler. For more information on this subject.sap. More Information SAP Business Connector For more information. The XML/HTML data format enables full. SAP BUSINESS CONNECTOR SAP Business Connector is a middleware product that runs on the B2B Integration Server from webMethods.6D. With SAP Business Connector. XML-based services. librfc. This allows you to expand the reach of your SAP infrastructure to include customers. SAP Business Connector provides an XML layer that encapsulates SAP functions and enables other applications to read the internal data structures and protocols in mySAP. effective.
4. In addition to the euro package. The SAP Euro Guide reduces the need for external consultants and minimizes changeover costs. This offering consists of the following elements: • Euro conversion and rounding logic in accordance with the EU Council Regulation 1103/97. The maintenance fee covers the technical implementation.1G and later Availability Can be upgraded to Oct. enabling you.0D are not euro-enabled.0D. 3. .2 SAP SYSTEMS AND EUROPEAN MONETARY UNION SAP provides a comprehensive euro package for SAP R/3 to ensure that your changeover to the euro runs smoothly. Before conversion. • Euro functions to make it easier to convert and process business transactions during the dual-currency phase. 1999 May 2000 Nov. you must close and document the final fiscal year in the old currency. and 3.0F.SAP R/3" (CA 990) covers new euro functions for processing business transactions during the dualcurrency phase. 2000 3.1 3.1I.5. SAP also offers an extensive range of services covering all aspects of the euro changeover: • The two-day training course "Changing the SAP Systems Over to the Euro .1H. the procedure and coordination of the local currency changeover. and higher. it must first be converted to the euro and then to the target currency. you can choose any date within the dual-currency phase. Each new release replaces the previous one and may contain both corrections and functional enhancements. Euro conversion and rounding logic is also supplied as an R/3 Support Package for SAP R/3 3.RELEASE PLANNING: SPECIAL TOPICS Release Planning and Maintenance Strategy of SAP Business Connector Release 3.1G and later 3.0B.5. 3. • SAP Euro Guide covers all of the organizational and technical aspects of the changeover process. to convert outstanding orders individually for your business partners • Conversion packages for converting local currencies to the euro on a key date after year-end closing.0 3.1 3. For your conversion. so there is no extra charge. This regulation prevents the use of inverse exchange rates and means that when one participating currency is converted into another. 45 SAP Business Connector is not maintained through patches.0E. It also provides support for your euro project planning. and an overview of the technical conversion.1G and later 3. All three components of SAP's euro package are included in SAP R/3 for releases 3. for example. Please note that SAP R/3 3. and releases prior to SAP R/3 3.1G.2 Release type GA GA GA SAP R/3 compatibility 3.
Industry-specific components have their own release strategies. SAPHosting sets up a system environment for the implementation of mySAP. ble via the Web. This is particularly true for many small and medium-size companies. The SAP Euro Roadmap Wizard also contains links to notes and other sources of information. and partners maintain and operate the e-business platform and software not the customer. SAPHosting or partners can implement a customer-specific solution and then host it in a central processing facility where complete applications are run and maintained. Application Service Provision Like other mySAP.com components. so there is no need to purchase and manage expensive hardware. and employees in local currency changeover projects. Application Management Application management services allow companies to concentrate on their core competencies and processes without investing time or money to establish the expertise necessary to operate SAP systems. Information on all aspects of the euro changeover is available in the Euro Information Portal in the SAP Service Marketplace at http://service.com Hosting Partners offer ASP. The information given here refers to the standard version of SAP R/3. This reduces the cost of implementing and operating mySAP. You can own the hardware and operate it . documents. mySAP HOSTED SOLUTIONS Application service provision (ASP) unites software. but do not want to invest in an extensive technical architecture. ASP offers one-stop shopping and supports a one-to-many model with minimal customer configuration. All applications are seamlessly integrated. SAP Remote Euro Conversion Service executes the technical conversion. With mySAP Hosted Solutions.• • • SAP Euro Roadmap Wizard centrally monitors. planning. and support into solutions that are quick to implement.com quickly and cost-effectively. SAP customers can also send their questions via the SAPNet . predictable ongoing expenses. and coordination. Available Hosting Services SAPHosting and mySAP.R/3 Frontend under the component CA-EUR-GEN (additional functions) or CA-EUR-CNV (local currency changeover).com solutions within a very short timeframe (usually two weeks). SAP.com because business applications are accessi46 Application hosting meets the requirements of companies that need fully customized solutions. SAPHosting. 50022971) provides detailed information on the euro. This hosting service enables customers to go live in just a few days. therefore. Application management services use focused and trained personnel and tools to support application processing. mySAP Hosted Solutions solve this problem by allowing companies to move to mySAP. application management. ASP users have access to a secure operational hosting environment. well-prepared for the euro. virtually all industry-specific components can handle multiple currencies and are. infrastructure. application hosting. With implementation hosting. including analysis.com/euro.com components. The brochure entitled "Euro Capability and Functions in the SAP Releases" (Material Number. The benefits of this model include decreased implementation costs. implementation. and greater optimization of mySAP. and carries out the activities of SAP customers. service. so euro compliance of the releases may differ from that of SAP R/3. partners. and marketplace hosting services. the cost of implementing new solutions or changing their technical infrastructure can be a roadblock on the way to the Internet economy. The service can be provided from external data centers or directly at your site. and they can access the applications through a Web browser over the Internet or over a virtual private network. Application Hosting For many companies.sap. using just a Web browser. SAP GoingLive Euro Conversion Check uses proactive analysis to derive the configuration and optimization measures needed for a smooth changeover.
and operations support. and receive services: • Service catalogs. Three primary tools help you search. consulting catalogs. SAP offers three service platforms to deliver services throughout the complete life cycle of a software solution: • SAP Service Marketplace • SAP Solution Architect • SAP Solution Manager Both the SAP Solution Architect and the SAP Solution Manager are connected with the SAP Service Marketplace. go to the SAP Service Marketplace at http://service.com e-business platform and are designed to ensure that customers receive maximum benefits and return on investment from mySAP. technology. and maintain a high-quality solution. training offerings. customers. build. online ordering and delivery is available for a growing number of services. Finally.separately. SAP's unique network of certified partners is integrated into all phases of the life cycle . program and project management. • Support Support planning.com offers one-stop access and guided navigation to all services from SAP and SAP partners necessary to design. SAP Solution Manager) and Best Practices for mySAP.from implementation to operations . 47 .com. mySAP Services include the following: • Business solutions consulting Strategic solution consulting. and vendors.sap.com. and optimization services. allowing you to blend a choice of infrastructure options with specialized expertise to achieve even greater value from your mySAP. and selfservice catalogs). • Solution operations services System architecture planning. training needs analysis.sap. quality and risk management. • Education Knowledge transfer. you can search for and access detailed information about SAP and partner services. and standardized services that benefit customers immediately. which give a transparent overview of all services for SAP solutions. SAP Solution Architect. order. These catalogs also provide access to partners' communication channels. and support. tools and methodologies Collaborative service platforms (SAP Service Marketplace. education.com. mySAP SERVICES Service platforms. The extensive experience gathered from thousands of installations ensures efficient knowledge transfer it has been distilled into implementation tools and methodologies. change management. Via the SAP Service Marketplace. implementation services. • The Partner Directory lists all partners that deliver SAP services and offers a classified service and product overview. They include a full range of consulting and education offers as well as support services for all areas and phases of mySAP. system integration. design consulting.com Components” for more information on the SAP Solution Architect and the SAP Solution Manager.com solutions. Marketplace Hosting SAPHosting and partners certified by SAPMarkets support marketplaces for customers and their individual partners. and shorter time-to-solution. In addition. Strategic Service Platforms • mySAP Services are an integral part of the mySAP.com solutions. Please refer to the section entitled “Implementation and Upgrade of mySAP. documentation. operations planning. For more information on mySAP Services. and continuous business improvement consulting. are divided by specific topics (for example. higher solution quality. and human performance improvement consulting. It also provides access to partners' Web sites.in consulting. project team and user training. This leads to lower cost of ownership. custom developments. knowledge catalogs. access. SAP Service Marketplace The SAP Service Marketplace at http://service. implementation support.
Because all customizing settings are documented. All this is done through a concise project plan with stepby-step instructions. Best Practices offer a smooth transition to mySAP. you can do so.com components. and tools. prepackaged technical solutions that actively and intelligently support customers. Best Practices for mySAP. installing all the necessary components. Best Practices for mySAP. Consequently.com offers a semiautomated installa- The SAP Solution Architect. This means that for existing customers using SAP R/3. Best Practices for mySAP. Smart Implementations provide a complete approach that covers planning the technical infrastructure. documentation templates. fewer risks.com solutions for companies of all sizes.com in all types of projects and in all project phases. demonstration. This means that when you start a new project you can choose various scenarios that are covered through Best Practices for mySAP. It also includes guidebooks and special technical accelerators. you quickly get a living system that covers your company's specific requirements to a great extent.com Replacing the Ready-to-Run Implementations. tools. enabling you to benefit from a speedier implementation.com solution.com e-business platform. The Solution Architect also leverages Best Practices for mySAP. configuring and integrating the systems into an existing SAP system landscape.• Requests for proposals (RFPs) enable you to publish service needs and receive offers online. and consultants in the whole mySAP.com have been built using the same tools that customers use during an implementation project. a wealth of checklists. Smart Implementations are comprehensive. Partners and providers of hosting or ASP services can use them as a kernel to develop additional content for specific market segments. and implementation instrument that offers prepackaged business expertise for mySAP.com helps you to save precious time and money and supports you through effective knowledge transfer.com. and services to facilitate the evaluation and the implementation of mySAP. such as consulting and hardware sizing. Best Practices for mySAP.com installation process. which will become available in 2001. Implementation Tools and Services AcceleratedSAP AcceleratedSAP (ASAP) is SAP's rapid implementation methodology.com. methodologies. and they provide access to partners' communication channels. New and existing customers of any size can use Best Practices for mySAP.com to your mySAP. training. and managing the infrastructure in a production system. spreadsheets. and more reliable results. You will find working examples for mission-critical project activities and be guided through an 48 .com. By applying Best Practices for mySAP. tion that works for the installed base as well as for new customers.com represents a combined sales. If you need to change the contents of Best Practices for mySAP. such as a cutover plan. It facilitates the management of implementation projects. SAP Solution Architect Best Practices for mySAP. partners. is a new portal for the solution-oriented evaluation and implementation of the mySAP. as well as to support the upgrade to a higher release of existing SAP software. questionnaires. for the more technical aspects of SAP implementations. whether you are already using mySAP. the content of Best Practices for mySAP.com COMPONENTS SAP offers a wealth of tools.com on your way to going live.com is completely transparent and easy to adapt to specific requirements. It is integrated into the mySAP Workplace and offers all the methodologies. and content from SAP and partners that customers need to fully implement their business solution. They are divided by topics.com or are on an older release of SAP R/3. ASAP facilitates knowledge transfer from SAP to your organization at every stage. Smart Implementation IMPLEMENTATION AND UPGRADE OF mySAP.
service reports. mySAP Starter Packs For even quicker and easier entry into the e-business world.implementation where you set up a working prototype in no time and extend it to become your productive mySAP. implementation services. the Solution Architect puts you in the middle of SAP's service infrastructure and provides you with a perfect transition to the phase where you operate your personal mySAP. SAP technical consultants place special emphasis on knowledge transfer. SAP offers a variety of upgrade services to help you take advantage of the latest SAP innovations and to quickly and efficiently run new releases.and time-efficient implementation services for mySAP.com. and comprehensive and up-to-date product knowledge ensures that your mySAP. This helps to ensure that your IT personnel is well-informed and knowledgeable about the upgrade process. SAP Solution Manager tomization of mySAP. On-site Delivery of Standard Release Upgrades The SAP Solution Manager is a software interface that is fully integrated into mySAP Workplace and helps you monitor your implementations and put your mySAP. It serves as a technical service and support portal and offers an inbox to push information (such as action items. the following areas are covered: • Planning: Appropriate planning is especially important to avoid outages and to ensure a smooth upgrade and production start with the new release.1I and higher to accelerate the implementation of a variety of key mySAP. In general. It also enables you to forward messages to SAP in case of severe problems and shows alerts triggered by SAP EarlyWatch Alert. by exchanging data with the SAP Solution Manager and with the SAP Service Marketplace. technical consultants can be available on-site or oncall to quickly deal with any issues that may arise.com components at regular intervals.com components. In addition. SAP recommends performing a stress test. Implementation consulting offers comprehensive assistance in all aspects of the implementation project. The highest professional standards are guaranteed through the use of tried and tested methodology and implementation tools. It includes direct links and interaction with the SAP Service Marketplace. • Testing: Testing makes sure that the process is trouble free. SAP technical consultants can help you document the technical steps of the upgrade specifically for your environment. During the upgrade of your productive systems. • On-call support: Technical consultants can be available to provide on-call support to minimize costly outages. Beyond the normal testing. This offering includes coaching the whole upgrade project team with a focus on technology areas.com components by bundling a comprehensive set of preconfigured software based on Best Practices for mySAP. and optional hardware. and it includes integrated customer-internal message handling within mySAP. Upgrade Services To benefit from the latest innovations and new functions. SAP has introduced the mySAP Starter Packs. 49 . or service information) from SAP to customers.com components are implemented so that they most benefit you. thus minimizing costly outages.com solutions. These allow customers operating SAP R/3 3. This speeds up the implementation and cus- During the on-site upgrade of development systems.com components to meet your business requirements. methodologies. to keep your core business processes running smoothly.com solution. The SAP Solution Manager can help proactively prevent problems over the entire system landscape.com solutions in place efficiently. • Execution: Technical consultants can perform the actual upgrade of some or all of your systems.com solution. you should upgrade your mySAP. and systematic procedure models. SAP consultants use powerful tools. • Documentation: If requested. including non-SAP systems. Implementation Consulting Implementation consulting provides cost.
In some cases. • Review of existing solution: Application consultants can review existing customer exits. Other services: During the upgrade planning process.6B and 4. certified SAP consultants perform a customerspecific export of the substitution set for the upgrade using a special upgrade procedure at your site. A customer-based upgrade (CBU) is special upgrade procedure that can significantly reduce downtime when you upgrade a productive system. who are trained and knowledgeable about the wealth of new capabilities in new releases of mySAP. can assist in many areas. The SAP Remote Upgrade Service is available for SAP R/3 3. such as: • Planning: Application consultants can deliver some or all aspects of the initial planning process. • If you want to use new applications or functions after the upgrade. SAP will copy your production system to one of your other systems. you can analyze your transaction trends. or compare transaction volumes between plants. • New functions: Application consultants work with you to review new features and help you configure your system to implement these features. and legacy systems for possible replacement by SAP solutions. Customer-Based Upgrade During a CBU.6C if you want to do the following: • Adjust a large number of modifications 50 . The SAP Remote Upgrade Service contains the following services.1I or higher releases. • In order to accurately simulate the upgrade of your production system. system architecture planning.6B On-Site Application Consulting As part of the upgrade process. and so on. carry out your own internal performance monitoring. they must be implemented as part of a customer project IMG. for which support is available from SAP application consultants. application consultants can review your current productive environment and make recommendations to optimize your solution or carry out a necessary upgrade.com components yourself. • • • Upgrade additional software components. other issues may become relevant. A CBU can significantly reduce the total upgrade downtime for SAP R/3 4.• • Knowledge transfer: SAP can assist you in understanding the technical aspects of the upgrade through workshops and other training offerings.com components. such as archiving. you may decide to implement new functions delivered by mySAP. It is intended for systems with extensive customer developments and where there are high demands on system availability. This customer-specific export reduces the time needed to perform the following actions to zero when you upgrade the production system: • Dictionary activation • Modification adjustment (transactions SPDD/SPAU) • Import of customer transports after the upgrade (with the exception of Customizing) • ABAP load generation after the upgrade SAP Remote Upgrade Service SAP's remote upgrade services can be a resource-saving alternative to upgrading mySAP.com. With the SAP Remote Upgrade Service. • SAP executes the complete technical SAP R/3 upgrade using a remote connection. this can deliver significant business and technical benefits to your users. The SAP Remote Upgrade Service does not cover this area. For example. which you can order individually or as a complete package: • SAP creates a blueprint for upgrading your SAP R/3 system landscape and checks all necessary prerequisites. SAP enables you to outsource all the work associated with it to SAP's service specialists. • Reverse business engineering: Using SAP's reverse business engineering tools. such as add-ons (industry solutions) Include a large number of Support Packages in the upgrade Update many languages during the upgrade to SAP R/3 4. SAP application consultants. workarounds.
these corrections were provided under the name Hot Packages. as well as corrections or adjustments that are necessary due to legal changes for SAP HR. OCS combines a variety of tools that automatically install program corrections in your system. Support Packages exist for every mySAP. refer to the SAP Service Marketplace at http://service.6 onward. Support Package Collections are also shipped regularly on CD-ROM.sap. Up to SAP R/3 4. There are numerous advantages to using OCS: • Optimum quality of program corrections • Simplified installation procedure for program corrections • Match-up option for customer modifications Please note that from SAP R/3 4. SAP APO Support Packages for SAP APO. More detailed information is available in the sections on the individual mySAP.com component . The new SAP Note Assistant lets you load.ONLINE CORRECTION SUPPORT If.5. you can display an overview of the modified objects that are affected by the Support Package and that may need adapting using SAP Software Change Registration (SSCR. The individual Support Packages have to be applied in sequence. SAP Online Correction Support (OCS) can provide assistance. Information on the availability of SAP R/3 and SAP R/3 HR Support Packages is available in the SAP Service Marketplace under http://service. The following release of the mySAP.0B as of LCP HR 54). Support Packages are available through the Online Correction Support Download Center in the SAP Service Marketplace and through SAPNet .com/ocs-schedules. 51 .R/3 Frontend. SAP R/3 HR Support Packages contain corrections for SAP Human Resources (SAP HR).0B up to LCP HR 53).for example.com components like SAP APO (SAP APO Support Packages) or SAP BW (SAP BW Support Packages). Support Packages Support Packages (except for Add-on Support Packages) are linked to SAP Notes that describe the problems that they correct. Before you import a Support Package to your test system. When importing product-specific Support Packages. SAP R/3 Support Packages for SAP R/3. For more information.sap. Up to SAP R/3 4. Up to and including SAP R/3 3. The Support Package Manager also helps you to match up manual modifications. The Support Package Manager (formerly called SAP Patch Manager. the Support Package Manager notifies you if you need to apply additional SAP Web AS Support Packages or Application Interface Support Packages.5B (and SAP R/3 4.5 these corrections were provided under the name Legal Change Patches HR. therefore the SAP R/3 Support Packages must be installed as well if necessary. SAP R/3 Support Packages contain corrections for SAP R/3. transaction SPAM) helps you apply Support Packages to your SAP solution. Separate Support Packages are available for mySAP. and Add-on Support Packages for industry solutions. It also recognizes dependencies between SAP Notes. As of SAP R/3 4.com components. This is intended to illustrate that these corrections are part of software maintenance. see also SAP Note 60419). after shipment. SAP R/3 HR Support Packages contain the same collection of corrections as SAP R/3 Support Packages. Support Packages and modifications.com/noteassistant.com component includes all Support Packages available up to the date the release is created. errors are discovered that can only be rectified by correcting the programs supplied. Please make sure you install new Support Packages regularly to prevent problems that have already been corrected from occurring in your SAP solution.1I (and SAP R/3 4. implement and organize individual SAP Notes efficiently. the term “Support Package” is generally used to designate the various types of program corrections. SAP R/3 HR Support Packages do no longer include the content of the SAP R/3 Support Packages.
within four weeks after availability of a conflicted SAP R/3 Support Package. and XML. Additional information on Addon Support Packages is available in SAP Note 160168. specially adapted methodology for describing and documenting the possibilities offered by electronic and interenterprise cooperation. This Support Package has to be installed before any other Support Packages can be installed. In this way. SAP has devised a new. causing loss of data. Global standards. SAP offers SAP Web AS Support Packages. The seamless interaction of interenterprise business processes is at the core of c-business and represents a strategic competitive advantage for the enterprises involved. SAP Basis Support Packages.com component up to the date the Support Package Collection is created.0B. For more information on CRTs. Support Package Collections Support Package Collections (like SAP R/3 Support Package Collections or SAP R/3 HR Support Package Collections) contain all Support Packages available for the respective mySAP. and add-on components. to conduct collaborative business or to conduct business in electronic marketplaces.From SAP Basis 4. SPAM Updates import improvements to the Support Package Manager itself. SAP HR. how various enterprises and participants work together. 52 . Online Correction Support offers dedicated SAP Basis Support Packages. Application Interface Support Packages. SAP automatically and regularly ships Support Package Collections on CD-ROM until maintenance is discontinued for the respective release. Collaborative Business Maps indicate the points at which an enterprise's process and information systems interact with those of another. If SAP R/3 HR Support Packages have been applied to your system. Conflict Resolution Transports eliminate conflicts that can arise between corrections to SAP R/3. corrections for add-ons to SAP R/3 (like industry-specific components or SAP R/3 Plug-Ins) are provided in Add-on Support Packages. The term collaborative business (c-business) refers to interenterprise business processes that involve various parties (with their respective responsibilities) united by a common business goal.com components that use the respective SAP Basis release. please refer to SAP Note 53902. From SAP R/3 4.if necessary . SAP Note 37617 contains additional information on Online Correction Support. SAP's Collaborative Business Maps SAP's Collaborative Business Maps illustrate how mySAP. SAP intends to provide a new Support Package Collection every six to twelve weeks. In real terms. the Internet economy offers enterprises the opportunity to bring customers and business partners closer together and to redefine their business relationships to their mutual advantage. Collaborative Business Maps illustrate. in an easy-to-understand graphical form. For SAP Web AS. which can be applied independently of the Support Packages for the mySAP. along with the most important notes on the Support Package Manager.6A. CRTs are supplied . enable business partners to exchange information with ease. With Collaborative Business Maps. you cannot participate in an FCS program. such as HTTP. and they document the benefits of this collaboration. Support Package Collections are only available for GA releases. or as the need arises. COLLABORATIVE BUSINESS The Internet is rapidly reshaping traditional business processes. because dictionary changes imported with the newest packages are probably not contained in the FCS upgrade. Please refer to SAP Note 128454 for additional information. HTML. The Support Package Manager ensures that no conflicted Support Packages can be installed when the suitable CRT is not available in the same queue. SAP supplies customers who participate in the FCS program with a special Support Package that upgrades the FCS system to the final delivery state (state of the corresponding CA or GA release).com components enable processes that can go beyond the boundaries of the individual enterprise.
In addition. within the context of the common business process.com components. and documentation of all mySAP.com components and kernel patches are available for download in the SAP Service Marketplace at http://service. create and maintain your software profiles.com/ocs-download. as well as all available Support Packages and kernel patches. This view offers an overview of the interactions.sap.com components through the software catalog in the SAP Service Marketplace at http://service. the interaction view depicts the persons involved within their respective roles using personalized user portals (such as mySAP Workplace). if required. go to the SAP Service Marketplace at http://service.installation. are added to the catalog as soon as they are released. With this approach. SAP recommends using at least an ISDN (or faster) Internet connection. The interaction view illustrates the multifaceted dependencies among the individual activities within the overall process that affect the information exchange among business partners. which enables customers to download them or to add them to their profile immediately. The catalog is customer-specific. despite participants' heterogeneous IT application landscapes. For more information on the Collaborative Business Maps. participants’ roles. the component view contains information on release-specific requirements and is the basis for the subsequent technical conversion. To ensure a rapid download. and choose your preferred delivery channel. The business view provides information on the business partners and offers an overview of the scope and overall process of the interplay between participants. you will be able to select the required software from an online software catalog. Electronic Software Delivery SAP is currently developing ways to expand electronic software delivery. The catalog is updated on a daily basis. information flows.Collaborative Business Maps provide detailed sample solutions that enterprises of all types and size can use to achieve their primary business objectives. which means that you see exactly the products you have licensed. Business views form the basis for investment and yield calculations. Customers can already order software CDs for installing and upgrading mySAP. upgrade. either as a download from the SAP Service Marketplace or via satellite.com components that are required to conduct c-business processes. for example. The online software catalog is available in the SAP Service Marketplace. This view describes the mySAP. exchanged business documents. The component view provides a consistent presentation of the interenterprise business process. and. It contains all the available SAP software . ELECTRONIC DELIVERY OF SAP SOFTWARE SAP plans to offer its entire software portfolio through electronic channels.com/swcat. Support Packages for mySAP.com components that are required to support the business process from the system side. In addition. The activities are. divided into relevant single steps that are executed on the respective components. Support Packages. The business view also documents the business efficiency and value creation that can be realized for participants. The following delivery types will be available: • Download through an Internet connection (at least a DSL connection at 768 kbit per second) • Defining a subscription and automatic delivery via satellite • Notification by e-mail when a new software object is available that you have flagged in your customer profile • CD shipment by mail 53 .sap.com/c-business. This view provides an overview of the mySAP.sap. Business documents that are exchanged between business partners are defined and specified.
the software is delivered to an electronic inbox on a dedicated computer at the customer site. IDES is primarily used as a base system for internal and external training.S.If you choose electronic delivery (download or satellite receipt).com. Complete customizing settings. retail. The software catalog will contain Support Packages and binary patches.sap. In the second quarter of 2001.sap.2 and upgrades for SAP R/3 add-ons. IDES is available through the Internet from SAP R/3 4.com. A software program supplied by SAP will manage the received software and allow you to access all components and Support Packages from anywhere in the customer's network via Network File System (NFS). comprehensive SAP Software Center instead of dealing with different download areas. Europe.com. You can also download the SAP R/3 Plug-In 2000.com Test Drive Your Solution Online. The companies are based in the U.6 onwards. The corporation consists of several companies. SAP will continually add installations and upgrades to the catalog. In December 2000. SAP has been delivering maintenance software via satellite since April 2000 in a trial program. you can also model specific business relationships. SAP started to offer Support Package Collections for download from the SAP Service Marketplace at http://service. Anyone can access IDES through mySAP Workplace. The subscription will trigger an automatic download from SAP onto the receiving PC as soon as SAP releases the relevant package. you can schedule downloads during times of low network load (such as at night or on weekends).. Satellite Pilot Program • Subscription profiles: Those customers who have installed the software mentioned above can create subscriptions for maintenance software. All the mySAP. predefined master and transaction data.com/cd-download. Both the international character of the model corporation and the master data in the manufacturing. consumer products. • Planned downloads: To optimize download times.com. and Asia. 54 . and extensive data descriptions and user procedures for cross-company business processes help users become familiar with mySAP. Information about registration and access is available at http://ides. The following functions are planned: • SAP Software Center: You can access a uniform. and manufacturing) to offer a taste of mySAP. and banking areas have been selected for their practical relevance.com components are available. services. each with different navigation. SAP has designed Internet-based IDES systems for specific industries (service providers.com. The first version of the SAP Software Center will be released in April 2001. IDES also supplies defined users with different roles to evaluate mySAP Workplace. To participate in this pilot program you must: • Be a European customer (situated within the footprint of the Eutelsat satellite) • Install a 60-80 cm satellite dish and a receiving unit (the cost is approximately 2200 ¤) • Install a receiving PC with the necessary software program provided by SAP and meant for storing the received SAP software Steps Toward Realization The Internet Demonstration and Evaluation System (IDES) represents a model corporation. In addition to the variety of options provided by mySAP. The software that the participating customers have subscribed to is immediately delivered via satellite to a PC with special receiver software as soon as new objects are available. THE INTERNET DEMONSTRATION AND EVALUATION SYSTEM Within Europe. each of which has clearly defined independent business tasks that cooperate with the other companies demonstrating the functionality and integration of mySAP. self-study. Other components will follow soon. and presentations to give project team members and end users practical preparation for using mySAP.
French. and all the components required to execute Internet scenarios. Therefore. the installa- tion also contains important tools.com). Upgrades are only allowed in exceptional cases. IDES is shipped in English. sales representative. and Japanese so you can call up all SAP R/3 and IDES-specific data. and documentation. A notebook version of IDES is also available so you can use the model company in your sales and consulting activities. For additional information on the notebook version. This is the only way to guarantee the quality of new master data and transaction data. each new release requires a new installation.becker@gecits-eu. which have already been tested. in the language you require. such as Customizing settings and short and long texts.com solutions is based on examples from the IDES company. You can also purchase a SAP KW license that includes all the corresponding IDES exercises and solutions for classroom training. such as the SAP Session Manager. SAP Software Delivery. The complete training program for mySAP. As well as the system itself.com) directly in Walldorf. 55 . German. Spanish. Portuguese. The entire system is preinstalled on a notebook. IDES is available to all SAP customers and partners free of charge. Customizing settings. IDES is always operated as a separate installation. which means that exercises and the content of training courses can easily be duplicated and consolidated in IDES for self-study. please contact GE Compunet (simone. or IDES development group (ides@sap.IDES includes integrated and documented scenarios for the following industry solutions: • mySAP Aerospace & Defense • mySAP Banking • mySAP Chemicals • mySAP Consumer Products • mySAP Engineering & Construction • mySAP High Tech • mySAP Pharmaceuticals • mySAP Retail • mySAP Service Providers IDES and IDES for SAP BW are shipped on request via the responsible SAP contracts department. and administration has been optimized so that the system can be used without a system administrator.
As of 1999. SAP provides Support Packages for GA releases that correct several types of software errors. This service allows customers to test new functions. a CA release receives controlled availability status and can be delivered to customers on request. SAP provides Support Packages that correct major software errors (priority 1 problems). SAP then integrates the necessary changes into the release before the official release date. Internet Demonstration and Evaluation System (IDES) IDES contains several sample companies that typify relevant business processes included in mySAP. which primarily serve to continuously improve the quality of the software rather than introduce new functions. Customers can use a GA release in live operation without restriction. general availability (GA) release Release with general availability. and presentations. default release Release that is shipped as standard unless a specific release is ordered. online training. maintenance Includes. CA releases are delivered upon request to those customers who want to test the new functions. and implementation instrument that includes prepackaged business expertise and serves as complete preconfiguration for everything customers need to run integrated key processes with minimum installation effort. the delivery of corrections. General availability across all supported languages and platforms is a prerequisite for the release to become a default release. Best Practices for mySAP. add-on component mySAP.com Combined sales. Customers can prepare the release for live operation. For CA releases. Development News are published as customer information before a new release is delivered to customers.com.GLOSSARY AcceleratedSAP (ASAP) SAP's all-in-one solution for rapid implementation and ongoing optimization of mySAP. problem support. Development News Information about new functions in a release.com component.com solutions. training. controlled availability (CA) release Release with controlled availability that introduces improved business processes and new technology. It has varied master and transaction data and is used for demos. among other things. demonstration. extractor Cross-component reporting tool to evaluate various data. classroom training. Corrections are collected in GA releases. After the FCS phase has been completed. and access to information and online service channels. the CRTs have been integrated into Add-on Support Packages. Conflict Resolution Transport (CRT) Resolves conflicts that could result between a Support Package and an add-on component. controlled availability Status of a release.com component that is technically dependent on and can only be installed on top of another mySAP. as well as report back to SAP on installation and upgrade behavior. With prior approval from SAP they can even go live with a CA release. first customer shipment (FCS) Service program for customers who want to install a new release before the official release date. general availability Status of a release which shows that customers can go live with it without restrictions. 56 .
SAP R/3 Frontend or the SAP Service Marketplace before the next formal release. e-procurement. mySAP. These solutions are realized via mySAP. SAP APO generally works in connection with an OLTP system. business intelligence. mySAP Workplace Role-based. mySAP Starter Pack Bundled combination of software. SAP ships predefined role templates with mySAP Workplace.com components through open. product lifecycle management. 57 . nonproprietary Internet technology. and intranet or Internet links a certain group of users needs to perform their day-to-day tasks. and mobile business. and hardware (optional). human resources. The OLTP system can be an SAP R/3 system or another system. priority 1 problem Problem that causes a system standstill or a disruption of key functions of a live SAP system. financials. personalized Web browser portal. defined when a new release is delivered. Planning is completed in the OLTP system.com component via SAPNet . role Selection of transactions. SAP Basis see SAP Web Application Server SAP Business Connector Middleware product to integrate different IT architectures with mySAP. The OLTP system supplies SAP APO with the necessary data relevant for planning. SAP APO transfers the planning results back to the OLTP system. is confirmed. mySAP. modification Change made to the SAP R/3 standard in order to fulfill certain requirements of a particular customer.com offers a seamless integration of SAP and non-SAP applications for all business processes and thus offers an end-toend business environment for electronic business. Online Correction Support Provision of software corrections for a mySAP. or SAP Business Information Warehouse. SAP Advanced Planner and Optimizer.com components. Examples include SAP R/3. MiniApp Application. customer relationship management.com solution Solution for business applications in the areas of workplaces. as well as for industry-specific business applications. mySAP. such as XML. collaborative e-business platform for collaboration between companies and their suppliers and customers.maintenance period Period of time during which SAP guarantees software maintenance.com and that fulfils certain tasks for end users or for another component. The user interface is tailored to reflect users' specific roles in the company. information or service presented via a Web browser. mySAP. marketplaces.com Open. online transaction processing (OLTP) system System that proceses transactions. reports. production start (going live) Point of time at which the implementation period of the SAP system ends and the customer begins to use the system to conduct his business activities. services. and so on. You can adapt these roles to meet specific requirements.com component General term for a software product provided by SAP that is part of mySAP. tools. For example. and production and planning begins. supply chain management.
com solutions in place efficiently. SAP BW. 58 . SAPNet . system platform Combination of database and operating system. SAP Service Marketplace Internet marketplace providing information. SAP R/3 Plug-In Interface between SAP R/3 and other mySAP. SAP Web Application Server mySAP. request information. Workplace Plug-In Interface enabling data exchange between the SAP Workplace server and mySAP. R/3 Support Packages contain corrections for SAP R/3. SAP Solution Manager Software interface fully integrated into the mySAP Workplace that enables customers to monitor their implementations and put their mySAP. this component was called SAP Basis and was shipped as an integral component of SAP R/3. Support Package Manager (formerly SAP Patch Manager) Tool to install corrections on an SAP R/3 system. SAP Note Assistant Tool to load.com components. Replaces Ready-toRun Implementation. and other interested parties. SAP Solution Architect Portal for the solution-oriented evaluation and implementation of the mySAP. Support Package Package of software corrections for a mySAP.com components. and so on. implement and organize SAP Notes efficiently. and so on. communication and services around SAP solutions. SAPNet . SAP BW Support Packages contain corrections for SAP BW.com components quickly and easily. for example SAP R/3 Support Package Collection or SAP R/3 HR Support Package Collection.com e-business platform.com component that provides the technological basis for all other mySAP.com component. partners. Through SAPNet .com components. In the past. Support Package Collection Collection of several Support Packages provided for GA releases. and so on.SAP R/3 Frontend Communication channel between customers and SAP.SAP R/3 Frontend is accessed via a remote connection. employees. send customer messages to SAP. such as SAP R/3.SAP GUI SAP Graphical User Interface.SAP R/3 Frontend customers can access solutions to system problems (such as notes or Support Packages). upgrade Installation of new software for a more recent release. The SAP Service Marketplace is for SAP customers. Smart Implementation Comprehensive technical solution for implementing mySAP.
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