Question: What is a profession? Is personnel a profession in India? Discuss with reasons. Why change is always resisted in the Organization? What measures would you recommended minimizing resistance? What is Human Resource Planning (HRP)? Discuss the purposes and process of HRP? Write short notes on any three of the following: a. b. c. d. e. Job evaluation Job analysis Recruitment 360 degree performance appraisal Collective bargaining

1. 2.
3. 4

5 6

What is “Career’ and why is career planning becoming more important in today’s competitive world? Why are employees often unhappy with the performance appraisal done in the Organization? Discuss the important errors that can happen during performance appraisal.

HUMAN RESOURCE MANAGEMENT (ADL-09) ASSIGNMENT - B Total Marks: 10 Answer any three Questions 1. 2. 3. 4. Discuss the need for training and development. Describe how training needs are assessed? What is the salary structure? How is it designed in a private industry? What are the ideal features of an effective incentive scheme? Discuss the measures for occupational health and safety at enterprise level and explain the role of top management, unions and workers in this regard. Write short notes on any three of the following: a. b. c. d. Minimum wage and need based minimum wage. Factories Act, 1948 Workmen’s Compensation Act, 1923 Motivation and job satisfaction


Mridhula”. fresh out of the Management College. called the management trainee. You competent. When an opening for the post of Dy. Mridhula was disappointed. “That is not true” Mridhula responded. nothing” Mridhula answered. “My boss Radha Shaluja said. I just could not understand why the management did not even consider me for promotion. MBO CASE STUDY SHIVANI EXPORTS Chief buyer Ms Radha Shaluja. Questions: 1. with long hours of working and little glamour. a senior buyer in men’s division. Buyer should how to get the best items for the cheapest price. How would you evaluate the performance Appraisal System at Shivani Exports? 2. Chief Buyer occurred in Shivani Exports someone else was hired. Concerned that Mridhula was failing to meet minimum performance standards. for one thing” Ramesh said “You are not ready yet”. “Well. She walked dejectedly out of Ramesh’s office. her performance gradually declined and she made several purchasing and accounting errors. you have been with us only for six months but in that time you have progressed very well. No one even mentioned the opening to Mridhula she was never considered. Ramesh was someone in whom Mridhula could confident. Her immediate boss Radha had said that she was doing well. What else is there to learn”? “I thought you knew the policy of this company. Mirdhula was in for a surprise. I am delighted with your work and I appreciate the efforts you have put into it”. But now she has been there for six months and was getting adjusted to routine life. Ms Mridhula Bansal. “Shivani Exports wants to be a fashion leader. I was doing well and I have great future here”. inventory control. into her office “Mridhula. When she had come to Shivani Exports. Upset and annoyed Mridhula went to visit her friend Ramesh Gupta. “It is just that I don’t feel like working so hard if I am not going o get rewarded”.e. Mridhula. Three months later. Radha asked what was wrong? “Oh. Over the next few months. What can Radha do now to restore Mrdhula’s motivation and get her back on track? . The job was different from what she had expected. fashion forecasting and buying. “I have worked hard for the last nine months and learnt everything there to know about fabrics. however. You have to be ahead of the customers. The next day Mridhula phoned in sick. Anticipate their needs and generate their needs. It also takes creativity and in-depth knowledge of the market-such as finding new fashion items that will be a big hit. she had lot of inhibitions about joining an export hour. but you have not come up with any ideas so far”. Mridhula was pleased. Ramesh began hesitantly.

if any. But not any longer. The union at that time was dominated by non technical staff.3. In the engineering assembly unit. welding was a highly rated job. he had to sign a wage agreement with the worker’s union. formed a separate technical staff union and marched round the company premises holding placards. Gas Cutter In one public sector undertaking with a chequered past. They walked out of the union. Within a year after taking up the assignment. “Here grass cutters get more than the gas cutters”. 2. Once the agreement was signed and communicated to employee / members by the management and the union respectively. but was not equally vocal in pressing for the increase in the pay scales of workers in certain technical grades. a line manager was appointed as the Chief of personnel. The management conceded these demands because the union cooperated with them keeping the burden of the pay revision well within the guidelines of the Bureau of Public Enterprises (BPE). 3. What mistakes. which read. Now gardeners get more than welders. Suggest a way out of the problem on hand? . Questions: 1. there was commotion among the technical staff. did Ms Radha and Shivani Exports make with respect I on Human Resource Management? CASE STUDY – II Grass-Cutter Vs. The union’s charter of demands favoured in the interests of its dominant member groups. till the pay revision occurred. Its asked for a significant revision in gardener’s pay. What happens if grass-cutters get more than gas cutters? Evaluate the pros and cons of the approach of both the management and union in this incident? List the lesion learnt.

Right man for the right job d. Human Skill Organizing Skill 3. Geographical Organization Product Organization It has been reduced to writing It has been conveyed to all managers b. d. positions in the organization structure Maintaining good relationship between staff 6. a.C Total Marks: 10 Tick Mark() the most appropriate answer 1. b. . Conflict aftermath All of the above 5. c. c. Leading Skill Conceptual Skill b. Filling. A system in which the level of equilibrium between is always dynamic may be termed as: a. c. Superordinate goal Organizational goal b. and keeping filled. d. d. Every management level requires interaction with the people. Organization Skill Planning Skill b. or reputation has been made b. a higher goal which is common to all even in a conflict situation may be termed as: a. The ability to see the organization as a whole and being aware how changes in any one part of the organization effect all the other parts is known as a. A closed system All of the above 4. a. c. An open system A system which is self sufficient and self regulatory b. A manager with the ability to build a work atmosphere approval and security to work effectively as a group and to build cooperative effort within the team he would be known to be an expert in: a. Leading Skill Human Skill 2. c.HUMAN RESOURCE MANAGEMENT (ADL-09) ASSIGNMENT . An organization structure in which a person is accountable to two bosses at the same time is called: a. d. d. d. In an organizational situation. The managerial function of staffing means: Hiring people for the organization c. Functional Organization Matrix Organization It has been signed by the chairman Commitment of resources. A plan can not be said to exist unless: 7. direction. c.

d. Error in mathematical problems Enhanced skills b. c. c. c. Method for inventory control Method of evaluating critical area in PERT Energy created due to motivation Benefits of vertical integration and related diversification b. c.and line personnel 8. 17. b. b. Effective communication means: a. Strength & weakness of a corporate entity Market shares of a firm BCG Matrix is a a. Skills Sale Production scheduling Developing of alternative strategies during planning 13. HRA stands for (in corporate management): a. Motivating people Material and Machine management b. Quality Control status of an organization Production capacity of an industrial unit Synergy is a. 14. d. 18. According to the findings of Management Development Institute survey we could improve productivity. Managing Resources Dealing appropriately with people 15. Strategic Planning Tool Tool for motivation determining b. d. Conflict is : a. b. 10. b. Staff Shared Value Inventory Control Human Resource Development b. SWOT Analysis (TOWS Matrix) is a modern management tool for: a. (2+2=5) effect is often used to indicate: a. 10 percent 30 to 40 percent 20% percent listening 50 percent reading Human Resource Assessment Human Resource Allowance Always destructive b. d. c. without extra finance or new technology if we could improve leadership abilities of our executives by: a. c. d. c. c. b. 9. c. c. Synergy Better management control and supervision 12. d. 20 percent 45 percent 50 percent listening 50 percent speaking Human Resource Audit Human Resource Approach Always constructive 16. d. 7-S Framework is utilized for evaluation of : a. As per Standford Research Institute 12% of effective management etrategy is knowledge and 88% is : a. d. Which one of the following is not a component of McKingsy’s 7-S Framework? a. d. enhanced power output of a generating set Wrongly spelled out word 11. . d.

b.c. Conflicts in work environment could be classified as under (Tick mark wrong one) a. Trust b. d. Apparent conflict Latent conflict 22. c. c. In stress management stress underload is called: a. c. taking help from his employee and as much as giving them the needed help the support may be termed as: a. d. Recruitment Productions Focus on areas requiring improvement All of the above 28. c. Education and Training Equality of opportunity Rust out stress syndrome Optimum stress level Undertakes stress audit Spread the awareness message of stress b. d. Could be destructive and constructive Analysing of requirement of updating technology Improving productivity Job Evaluation is a technique which aims at: a. Motivation Training Reward work done Giving appropriate feed back to individuals b. 20. d. d. Conciliation Arbitration 23. 19. He will feed his family” is used in relation to which management activity? a. The saying “Give a man fish. Perceived conflict Manifest conflict b. The power of a person derives from the closeness to a powerful person is known as : a. b. Communication . c. d. Authority Expert power b. Train a man to Fish. Selection Neither of the above 21. d. d. 25. b. 1947 provides the following industrial relations machinery for resolution of conflicts: (Tick mark wrong one): a. Induction or orientation is an integral part of : a. What can an organization do to alleviate stress (Tick mark wrong one) a. c. c. Health and Nutrition Fair wages Burn out stress sundrome Coping with strenuous Use scientific input Organise job evaluation 24. c. Industrial Dispute Act. 29. Emotional power All of the above 27. 26. d. Qualitative dimensions of Human Resource Planning are (Tick mark incorrect one): a. Establishing fair and equitable pay structure Assessing safety requirement of jobs Training Recruitment b. Negotiation Mediation b. d. Performance review is done to a. He will eat it. Never constructive d. b. c. c. Free exchange of help between the employee and the supervisor.

The methods of recruitment may include: a. Direct All of the above First Impressions Halo effect Basing the entire appraisal on the basis of one perceived positive equality Ratee may be rate very strictly 35. 34. d. 32. Line Managers are: a. b. c. c. The logical and possible sequences of positions that could be held by an individual based on what and how people perform in an organization is called: a. 36. d. c. b. b. culture & Marketing synergy Staff authorities Production Managers & Marketing 33. c. Career Career Path Production Training b. c. Career Anchors Succession Planning Marketing Accounting 39. b. d. d. 37. Organisatinal Development q Quality Control Supervisors Managers with authority to direct operations in their spheres of activity Internal Indirect and Third Party Average behavior Central Tendency Rating is influenced by the most recent Behavior Allowing past performance to influence how present performance is evaluated Objectives Goals b. d. The term OCTAPAC is used in relation to which of following: a. d. Mentoring Listening Helping the employee to grow and develop Reading his performance report b. “In-Basket” Technique is used in a. Mission KRAs 38. d. b. c.c. b. Mutuality d. c. 30. . Which of the following is not a typical Rater error? a. c. Counselling is : a. Key result areas are usually termed as: a. b. Spillover Effect in Rater Errors means: a. d. Counselling Understanding Giving him feed back Explaining implications Organisational climate legal 31. d. c. d. The Dyad When a young person joins an organization he needs some senior person in whom he can confide and get advice and support. Such relationship may be called: a. c.

All assignments are to be completed in your own hand writing.e A. Date : : : ASSIGNMENT INSTRUCTION a) b) c) Total weightage given to these assignments is 30%. A joint venture involves a combination of two or more companies into one company through a. B & C are to be answered. ADL – 09 Subject Name & Code : Human Resource Management Study Centre Enroll No. 503. d.40. Sector 44. Noida 201 303 ASSIGNMENT No. c. absorption takeover b. d) f) The evaluated assignments can be collected from your study . Assignment B will carry three subjective questions with a Case Study (10 marks) and Assignment C will carry Forty objective type questions (10 marks) e) All the three assignments are to be completed by due dates (specified from time to time) and mailed / given by hand for evaluation at the ASoDL office Noida / your Study Centre. Assignments A will carry Five subjective questions (10 marks). Three assignments i. All questions are required to be attempted. merger consolidation AMITY SCHOOL OF DISTANCE LEARNING Post Box No.

center / ASoDL Office after Six week. Thereafter these will be destroyed at the end of each semester. Signature : Name Date : : () Tick mark in front of the assignments submitted Assignment “A” Assignment “B” Assignment “C” .

Sign up to vote on this title
UsefulNot useful