Electricity Facts Label (EFL) Direct EnergyTM Direct Energy Liberty PlanTM – Variable Residential Service Agreement Texas

-New Mexico Power Service Area 02/22/11

Average Monthly Use Average price per kWh Electricity price

500 kWh 9.6¢

1,000 kWh 9.1¢

2,000 kWh 8.8¢

Except for price changes allowed by law or regulatory action, this price is the price that will be applied during your first billing cycle; this price may increase by no more than 30 percent from month-to-month. Please review the current and historical price of this product available at www.directenergy.com/DELP and 1-888-305-3828.

Other Key Terms and questions

The average price for electric service shown in the box above for the first billing cycle reflects a monthly $5.00 base charge, an energy charge of 8.4¢ per kilowatt-hour, and all existing recurring charges, excluding state and local sales taxes, and the Miscellaneous Gross Receipts Tax Reimbursement. Your actual price for the preceding month will be shown on each monthly statement and will be used to calculate your monthly bill amount based on your actual electricity usage during the preceding month. See Terms of Service statement for a full listing of fees, deposit policy, and other terms.

Type of Product Contract Term Do I have a termination fee or any fees associated with terminating service?

Variable Price Product 0 months No

Disclosure Chart

Can my price change during contract period? If my price can change, how will it change, and by how much?

Yes. The price applied in the first billing cycle may be different from the price in this EFL if there are changes in TDU charges; changes to the Electric Reliability Council of Texas or Texas Regional Entity administrative fees charged to loads; or changes resulting from federal, state or local laws or regulatory actions that impose new or modified fees or costs that are outside our control. Your price will not increase more than 30% over the previous month’s price. Charges for required, nonrecurring fees will be listed as a separate line item on your monthly bill. Please refer to the “Terms of Service – Typical Fees & Charges” document and the “Terms of Service under the “Billing and Payment Terms” section for more detailed information. No No 5% 6%

Disclosure Chart

What other fees may I be charged?

Is this a pre-pay or pay in advance product? Does the REP purchase excess distributed renewable generation? Renewable Content The statewide average for renewable content is:

VNMP0105 02/22/11 Direct Energy, LP (PUCT Certificate No. 10040) P.O. Box 139019, Dallas, Texas, 75313-9019 Toll-free: 1-888-305-3828 Toll-free fax: 1-800-346-2233 M-Sat: 7:30 a.m. – 8:00 p.m. CST www.directenergy.com