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Types of professional intervention 1.1.1.

Micro Level intervention There are a wide variety of activities that can be considered social work and professional social workers are employed in many different types of environments. The following list details some of the main fields of social work. 1.1.2 Mezzo level The second level of intervention is described as "Mezzo" social work practice. This level would involve work with agencies, small organizations, and other small groups. This practice would include policy making within a social work agency or developing programs for a particular neighborhood.


Macro Level

The final level is the "Macro" level that involves service to individuals and families. There are three general categories or levels of intervention. The first is "Macro" social work which involves society or communities as a whole. This type of social work practice would include policy forming and advocacy on a national or international scale. 1.2.1 Skills of Social Work

Skill is the workers capacity to apply knowledge and understanding to a given situation. For their practice the social workers acquire and continuously develop the following skills through education and training. Analyzing the situation and individual feelings Arriving satisfactory and fruitful relationships Serving client for self development Diagnosing

Treatment Using agency and community resources Using his relationships with the client constructively Programming planning, organizing etc.,

Adding to the skills the social work has in its command the following Individual conscientization Group conscientization Organisation and planning Building and maintaining counter system and administrative aspects.

1.3.1 Techniques of Social Work Social Workers in order to fulfill their responsibilities and to achieve the objectives of social work have to make use of a number of tools and techniques which they acquire during the course of their professional training. There are four major conceptual tools the social worker has to learn to make use of in their practice. They are 1. Conscious use of self 2. Constructive use of relationship 3. Verbal interaction 4. Programme planning and its usage Besides that above mentioned tools social workers has its command over the following techniques. For the convenience of easy understanding they can be arranged 1. Agreeing 2. advising 3. confronting 4. clarifying

5. counseling 6. disagreeing 7. educating 8. interviewing 9. listening 10. observing 11. preparing 12. questioning 13. reviewing 14. reinforcing 15. reassuring and 16. supporting A detailed discussion on each of the social work intervention and techniques is not coming under the scope of this unit.