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Digitally signed by: Julie Kluytman
In the Matter of
Cross Country Enterprises, LLC dba Exclusive Kalamazoo CMP No.: 21-000330
ERG No.: 001336
License No.: PC-000492
ENF No.: 21-00164
_______________________________/
FORMAL COMPLAINT
The Marijuana Regulatory Agency (“Complainant”) files this formal complaint against
Cross Country Enterprises, LLC dba Exclusive Kalamazoo (“Respondent”) alleging upon
information and belief as follows:
1. The Marijuana Regulatory Agency (MRA) is authorized under the Medical Marihuana
Facilities Licensing Act (MMFLA), MCL 333.27101 et seq., and Executive Reorganization Order
No.2019-2, MCL 333.27001, to investigate alleged violations of the MMFLA and the
administrative rules promulgated thereunder, take disciplinary action to prevent such violations,
and impose fines and other sanctions against applicants and licensees that violate the MMFLA or
administrative rules.
2. Section 402(12) of the MMFLA provides that the expiration of a license does not terminate
the MRA’s authority to impose sanctions on the license.
3. Section 206(c) of the MMFLA provides that the administrative rules must ensure the health,
safety, and security of the public and integrity of the marihuana facility operations.
4. Respondent’s conduct as described below is a risk to public health and safety and/or the
integrity of marihuana facility operations.
5. Respondent holds an active state operating license under the MMFLA to operate a medical
marihuana provisioning center in the state of Michigan.
6. Respondent operated at 937 Foster Ave., Kalamazoo, Michigan 49048, at all times relevant
to this complaint.
7. Following an investigation, the MRA determined that Respondent violated the MMFLA
and/or administrative rules promulgated thereunder as set forth below:
a. On February 15, 2021, Respondent transferred 240 marijuana packages from the
Kalamazoo facility (PC-000492) to the Grand Rapids facility (PC-000568).
Transferring product from one provisioning center to another is a violation of Mich
Admin Code R 420.111(1), which states a provisioning center license authorizes
the purchase or transfer of marihuana only from a grower or processor and sale or
transfer to only a registered qualifying patient or registered primary caregiver.
THEREFORE, based on the above, the MRA gives notice of its intent to impose fines and/or
other sanctions against Respondent’s license, which may include the suspension, revocation,
restriction, and/or refusal to renew Respondent’s license.
Under MCL 333.27407(4) and Mich Admin Code, R 420.704(2), any party aggrieved by an
action of the MRA suspending, revoking, restricting, or refusing to renew a license, or imposing a
fine, shall be given a hearing upon request. A request for a hearing must be submitted to the MRA
in writing within 21 days after service of this complaint. Notice served by certified mail is
considered complete on the business day following the date of the mailing.
Respondent also has the right to request a compliance conference under Mich Admin Code, R
420.704(1) A compliance conference is an informal meeting at which Respondent has the
opportunity to discuss the allegations in this complaint and demonstrate compliance under the
MMFLA and/or the administrative rules. A compliance conference request must be submitted to
the MRA in writing.
MARIJUANA REGULATORY AGENCY
2407 NORTH GRAND RIVER P.O. BOX 30205 LANSING, MICHIGAN 48909
www.michigan.gov/MRA
LARA is an equal opportunity employer/program
Formal Complaint
ENF No.: 21-00164 Page 2 of 4
MRA 5039
Hearing and compliance conference requests must be submitted in writing by one of the
following methods:
By Email: MRA-LegalHearings@michigan.gov
If Respondent fails to timely respond to this formal complaint, a contested case hearing will
be scheduled to resolve this matter.
Questions about this complaint should be directed to the Marijuana Regulatory Agency at
(517) 284-8599 or MRA-LegalHearings@michigan.gov.