Joel D.

541 Santa Ynez San Leandro, CA 94579 (510)375-6181

To obtain a position utilizing my experience in Medical Billing and Customer Service. SUMMARY Detail-oriented professionally trained in medical administrative environment. Experience with reconciling accounts with a high degree of accuracy. Dedicated to following HIPPA rules and regulations at all times.

IDX BAR ETM IDX IMF  Cirius Prebill Patient Compass  eobResolve NextGen IDX WebExtender Windows XP  MS OFFICE  Type 50-55 WPM 10-Key by touch  Excellent Customer Service Skills  Medical Terminology  EMR Billing  CPT  ICD9  Healthcare Common Procedure Coding

Senior Collection Representative  10/10 06/11
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(MGBS) UCSF Interim Staffing, San Francisco, CA

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Answered incoming telephone calls via the ACD telephone system within the timely standards defined by the unit Determined correct payer, when appropriate; such as Government, Non-Government, HMO, PPO, Worker s Compensation, Grant/Study and other payers Secured patient payments by collecting credit card information & processed thru Patient Compass Effectively communicate with payers, patients, UCSF departments and outside billing agents Submitted requests to department via e-mail or Documentation Request process and review response for appropriate action Analyzed Explanation of Benefits for accurate posting of rejections, adjustments, and any other posting requirements needed in IDX Secured all forms and pertinent information required for billing (i.e. medical records, explanation of benefits (EOB), Remittance Advice (RA), coordination of benefits (COB) information, departmental reports, authorizations/pre-certifications, TARs, and other information as required) Secured guarantor/patient demographic and/or insurance information as required Litigation Preparation for North Coast Collection Service

Admin. Coordinator/Office mgr. July 2007 to October 2009
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Children s Hospital G.I. Dept. Oakland,CA

Answer Phones/ clear voicemail Track billing charges for dept, perform monthly audits and run appropriate reports Check eligibility and obtain authorizations for procedures, tests and office visits Create and manage templates for provider schedules including overbooking clinics when needed Keep track of employees time off, PTO and sick leave as well as manage their weekly time schedules Involved in hiring new employees and also terminating employees when appropriate Supervise Office Assistant staff as well as other licensed GI staff Order office supplies and manage restocking supplies Submit Engineering and Computer work requests when needed Responsible for handling complaints from patient families regarding our service and care provided

Utilized MS Office applications to do create various office documents ,reports and databases

Thanks for considering me for this position. I am confident that you would be pleased to have me as an addition to your company. I am available July 5, 2011. Education: y y y Oakland Technical High School Oakland, CA. Health Academy program student. HONOR ROLL College of Alameda- Alameda, CA -Undergraduate courses completed 3.5 GPA HONOR ROLL California State East Bay-Hayward, CA Health Sciences Major. Senior status. 3.5 GPA HONOR ROLL

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