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Paper No. 01
MIDTERM EXAMINATION Spring 2009 MGT613- Production / Operations Management Solved By Honey G <abdulhaiee2004@gmail.com>
Question No: 1 (Marks: 1) - Please choose one The management of systems or processes that creates goods and provides services is known as: ►Operation Management ►Operation/production Management ►Operation/Research Management ►Production/Research Management Ref: Operations Management (The management of systems or processes that create goods and/or provide services) (Handouts Page No. 03) Question No: 2 (Marks: 1) - Please choose one Which one of the following forms of productivity has units of output per shift? ►Capital ►Energy ►Labor ►Machine Ref: Labor Productivity:  Units of output per labor hour  Units of output per shift  Value-added per labor hour (Handouts Page No. 19) Question No: 3 (Marks: 1) - Please choose one Which one of the following forms of productivity is expressed as dollar value of output per kilowatt hour? ►Machine ►Capital ►Energy ►Labor Ref: Energy Productivity:  Units of output per kilowatt-hour  Rupee value of output per kilowatt-hour (Handouts Page No. 19) Question No: 4 (Marks: 1) - Please choose one What would be the productivity if a machine produced 50 units in 3 hours?

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►0.066 units per hr ►16.66 units per hr ►6.766 units per hr ►60.66 units per hr Ref: Productivity is a measure of the effective use of resources, usually expressed as the ratio of output to input .Also called Efficiency at times Productivity = Units Produced / Hours Productivity = 50 / 3 = 16.66 per hour Question No: 5 (Marks: 1) - Please choose one Which of the following functions of an organization consists of all activities directly related to production of a good or service? ►Operations ►Marketing ►Accounting ►Finance Ref: The Operations function consists of all activities that are directly related to production of a good or service. (Handouts Page No. 7) Question No: 6 (Marks: 1) - Please choose one Which of the following is NOT a decision to be made by operations managers? ►How much capacity is required to balance demand? ►What should be the location and layout of a facility? ►How to improve operational efficiency? ►Which market areas to manufacture the products for? Ref: http://wps.pearsoned.co.uk/ema_uk_he_slack_opsman_4/17/4471/1144826.cw/index.htm l (See the Question No. 08) Question No: 7 (Marks: 1) - Please choose one All of the following are the decision areas of an operations manager EXCEPT: ► Financial reporting ►Inventory management ►Scheduling tasks ►Supply chain management Ref: Major operations decisions areas include inventory, capacity, quality, scheduling, process type, technology, location, layout, and supply chain management. http://en.allexperts.com/q/Management-Consulting-2802/2011/2/ProductionOperations-Management-1.htm Question No: 8 (Marks: 1) - Please choose one Organizational strategies relate to which of the following sets of factors? ►Survival, profitability, growth rate and market share

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►Profitability, survival, leads times and target market ►Quality, operating resources, growth rate and market share ►Scheduling, profitability, lead times and survival Ref: Survival, profitability, Growth rate, market share (Book Page/Slide No. 13) http://docs.google.com/viewer?a=v&q=cache:bYWPs-Ig99IJ:highered.mcgrawhill.com/sites/dl/free/0073525251/886181/stevenson11e_sample_ch02.pdf+Organization al+strategies+relate+to+which+of+the+following+sets+of+factors?+%E2%96%BA+Sur vival,+profitability,+growth+rate+and+market+share+%E2%96%BAProfitability,+survi val,+leads+times+and+target+market+%E2%96%BAQuality,+operating+resources,+gro wth+rate+and+market+share+%E2%96%BAScheduling,+profitability,+lead+times+and +survival&hl=en&gl=pk&pid=bl&srcid=ADGEEShIkJnaEXjhLlA3HACWDXOFhSy4GxPv8YQXZJlU3WT0go2JJj8vnbbzyuq3hxydg1DjvPnqXn6l7 _WK80EPhN15OYu_iNwIuxMf0zGIxME7Z2JTjx1YPoSJERrLKF0cWbvkXb&sig=AHIEtbRBvXb8MDQZrhUT 8qmH-CP_4ToLlw&pli=1 Question No: 9 (Marks: 1) - Please choose one Which of the following statements describes an order-qualifier characteristic? ►A competitive dimension used to make final decision among competitors ►A factor which directly and significantly contribute to winning business ►A factor which increases the profitability of the organization ►A factor perceived as a minimum standard as a potential for purchase Ref: Order qualifiers are those significant characteristics that service customers perceive as minimum standards of acceptability to be considered as a potential purchase while order winners (Handouts Page No. 15) Question No: 10 (Marks: 1) - Please choose one To make operations strategy effective it should be: ►Independent of the organization’s strategy ►Consistent with the organization’s strategy ►Developed by a first line manager ►Independent of time dimension Ref: Operations strategy – The approach, consistent with organization strategy that is used to guide the operations function. We first study strategy design process with example for manufacturing and Services. (Handouts Page No. 14) Question No: 11 (Marks: 1) - Please choose one Which one of the following correctly explains the qualitative forecasting technique? ► It consists mainly of numerical descriptions and defies subjective inputs of managers. ► It consists mainly of subjective inputs and defies particular numerical descriptions ► It consists mainly of subjective inputs and defies human factor, personal

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opinions. ► It consists mainly of analyzing objective and hard data and defies human factor, opinion. Ref: Qualitative Techniques which use subjective inputs and no numerical data. It relies solely on soft information like human factors, personal opinion, hunches. Thus Qualitative Forecasts are often biased and tilted towards what the management wants to predict. (Handouts Page No. 34) Question No: 12 (Marks: 1) - Please choose one Which one of the following correctly explains the quantitative forecasting technique? ► It consists mainly of numerical descriptions and resist subjective inputs of managers. ► It consists mainly of subjective inputs and resist particular numerical descriptions. ► It consists mainly of subjective inputs and resist human factor, personal opinions. ► It consists mainly of analyzing objectives and hard data and resist human factor, opinion. Ref: Quantitative research focuses on numbers or quantities. Quantitative studies have results that are based on numeric analysis and statistics. Often, these studies have many participants. It is not unusual for there to be over a thousand people in a quantitative research study. It is ideal to have a large number of participants because this gives analysis more statistical power. http://www.associatedcontent.com/article/1622269/what_is_the_difference_between _qualitative.html Question No: 13 (Marks: 1) - Please choose one

Possible future demand Low (Rs.) High (Rs.) 10,000 8,000 12,000 20,000 18,000 15,000 Which one of the following is the correct payoff under MAXIMIN approach? ►Rs. 8,000 ►Rs. 12,000 ►Rs. 18,000 ►Rs. 20,000 Ref: Highest minus minimum MAXMIN = 20000 – 12000 = 8000 Question No: 14 (Marks: 1) - Please choose one

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The data shows short-term fairly regular variations over the time period “t“.Please choose one Which one of the following is NOT a step of strategy process? ►Develop alternatives ►Monitor results ►Consider risk averseness strategies ►Specify criteria for decision Ref: Normally the decision making process involves the following six important steps 1.000 8.000 Which one of the following is the correct Pay off under LAPLACE approach? ► Rs. Implement the chosen Alternative 6.000 ► Rs. 4.Please choose one As an operations manager you have collected data about the demand of certain product “P” over time “t”.000 Medium facility 12. (Handouts Page No.Composed & Solved Honey G Vu Askari Team www.) Small facility 10. Specify Objectives and the Criteria for decision making 2. 24) Question No: 16 (Marks: 1) .com .000 ► Rs. Monitor the results to ensure the desired results are achieved.) High (Rs. Analyze and compare alternatives.000 20.com Given the table: Alternatives Possible future demand Low (Rs.vuaskari.16.000 15. 5.16.000 Large facility 18. Which one of the following is correctly explaining the behavior of the data? ►Cycle ►Random variation Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.9.33. Small facility = 10000+8000=18000/2 =9000 Medium facility = 12000+20000 = 32000/2 = 16000 Large facility = 18000+15000 = 33000/2= 16500 Question No: 15 (Marks: 1) . Develop Alternatives 3.vuaskari.500 Ref: Take average for each alternative and choose the alternative with best average. Select the best alternative.000 ► Rs.

vuaskari.short-term fairly regular variations in data related to factors like weather.Please choose one ABC Corporation has planned to purchase a new machine. variable cost is Rs. 7 per unit.Please choose one Which one of the following is a characteristic of continuous process? ►High lead times Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.googleusercontent. 5 per unit and revenue is Rs. Total annual fixed cost is Rs.Please choose one Which one of the following formula can be used to compute break even point? ►Q = VC / (R .Composed & Solved Honey G Vu Askari Team www.VC) ►Q = VC / (R + FC) ►Q = FC / (R + VC) Ref: QBEP= FC/ (R-VC) (Handouts Page No.org. restaurants.VC) QBEP = 10000/ (7-5) QBEP =10000/2 QBEP = 5000 Units Question No: 19 (Marks: 1) . 37) Question No: 17 (Marks: 1) .doc+%22manufacturing+pr ocess%22+for+%22high+volume+car+manufacture?%22&hl=en Question No: 20 (Marks: 1) .000.oc r. theme parks.uk/download/sm/ocr_13258_sm_gce_unit_f524.com/search?q=cache:rJ2HjqtUCIQJ:www.com ►Seasonality ►Trend Ref: Seasonality .VC) ►Q = FC / (R . 10. What would be the break even point? ►833 units ►2000 units ►5000 units ►1012 units Ref: QBEP = FC / (R .com . 76) Question No: 18 (Marks: 1) . (Handouts Page No. festive holidays and vacations mostly experienced by supermarkets.Please choose one Which one of the following manufacturing process is associated with high volume car manufacture? ►Job shop ►Assembly line ►Batch ►Automation Ref: Before discussing JIT look at in-line assembly systems (traditionally used in high volume car manufacture) http://webcache.vuaskari. theatres.

(Handouts Page No.com Ref: http://wps. work stations are arranged according to the general function they perform without regard to any particular product.Please choose one Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. 11) Question No: 21 (Marks: 1) . a commercial printing shop.com/small-businessencyclopedia/job-shop Question No: 23 (Marks: 1) . paint shops.Please choose one In which of the following layouts.pearsoned.Please choose one Which of the following refers the way an organization chooses to produce its good or services? ►Process selection ►Process reengineering ►Process redesign ►Process design Ref: Process Selection refers to the way an organization chooses to produce its good or services.cw/index.uk/ema_uk_he_slack_opsman_4/17/4472/1144864. a French restaurant. http://www. a factory machining center.vuaskari. http://www. and other manufacturers that make custom products in small lot sizes.com .com/doc/12630674/MBA-IInd-SEM-POM-Chapter02Layoutsimplfied Question No: 24 (Marks: 1) .vuaskari.Please choose one Which one of the following is an example of business that uses job shop process structure? ►French restaurants ►Heavy equipment ►Sugar refinery ►Automobile assembly Ref: Examples of a job shop include a machine tool shop.htm l (In Multiple Choice Questions See the Question No.enotes.co. 77) Question No: 22 (Marks: 1) . work stations are arranged according to the general function they perform without regard to any particular product? ►Product ►Process ►Fixed-position ►Storage Ref: In a Process layout.scribd.►Short process times ►The ability to handle high variety ►The ability to handle high volumes Composed & Solved Honey G Vu Askari Team www.

com/courses/541/isl54 1_06.Please choose one Which one of the following statements is TRUE about product life cycle? ►It depicts demand of a product at various price levels ►It depicts demand of a product with respect to time ►It relates demand of a product to quality ►It relates demand of a product to market share Ref: (See the handouts Page No. training and education. an organization implement Occupational Safety Hygiene Administration (OSHA) following is a way to accomplish this task? ►Promoting friendly relations among employees ►Installing safety guards and devices to reduce the risk ►Installing machinery to make the process speedy ►Installing machinery that provides cost effective output Ref: The role of OSHA is to develop and enforce workplace safety standards.50 Diagrammed) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Composed & Solved Honey G Vu Askari Team www. http://www.com Which of the following layout types is associated with a supermarket? ►Fixed position layout ►Process layout ►Product layout ►Cellular layout Ref: Supermarket layouts are essentially process layouts. http://docs.edu/med/epidbio/mphp439/Wellness_Workplace.vuaskari.cwru.google.com/viewer?a=v&q=cache:lSjqXnqJinsJ:hkilter. offer compliance assistance.htm Question No: 27 (Marks: 1) .Please choose one OSHA stands for which one of the following? ► Occupational stock hygiene administration ► Occupational safety hygiene administration ► Occupational safety hygiene agency ► Occupational science hygiene administration Ref: OSHA refers to Occupational Safety Hygiene Administration (Handouts Page No. 46) Question No: 26 (Marks: 1) .Please choose one In order to comply with the environmental standards.ppt+Which+of+the+following+layout+types+is+associated+with+a+supermarket% 3F+%E2%96%BAFixed+position+layout+%E2%96%BAProcess+layout+%E2%96%BA Product+layout+%E2%96%BACellular+layout&hl=en&gl=pk&pid=bl&srcid=ADGEES gjL0us6bizOKeoG1FGkiYM86aIVo2pXsLNVhz2QCo4kalE27S2tQ6SGYrSzkeJHrBPIQd8z LHJm81nlwYCUNOvk8tSFyigfDzc4g8VsRZepfWBN0HTMjj8J8Fghtf50D4L0VW&sig =AHIEtbTxrTJMUmkozSV9o2BjZrPMqDx2HQ Question No: 25 (Marks: 1) .com .vuaskari.

Composed & Solved Honey G Vu Askari Team www. 52) Question No: 29 (Marks: 1) . Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. 10) Question No: 31 (Marks: 1) . (Handouts Page No.Please choose one The disadvantages of specialization to management include all of the following EXCEPT: ►More absenteeism ►Minimum responsibility ►More turnover ►More difficult to teach the job Ref: http://highered.Please choose one Which one of the following refers to a team having representatives from different functional areas of the organization? ►Traditional work group ►Self-directed team ►Cross-functional team ►Self motivated team Ref: While having representatives from different functions as team members is predicted to facilitate communication with non-team members from those functions.mcgrawhill. this structure may also create internal conflicts.com/sites/0072402857/student_view0/chapter10/multiple_choice_quiz. 06) Question No: 30 (Marks: 1) .com/sites/0072402857/student_view0/chapter10/multiple_choice_quiz.Please choose one____ Which one of the following is TRUE about Taguchi Approach? ►To test the robustness of a design ►To articulate the “voice of the customer” ►To reduce the degree of automation ►To create a concurrent design Ref: The defining characteristics for the Taguchi approach include:  Design a robust product  Insensitive to environmental factors either in manufacturing or in use.mcgrawhill.vuaskari.com .  Central feature is Parameter Design.html (See the Question No.com Question No: 28 (Marks: 1) .Please choose one Technology has impacted the work place by: ►Adding to the existing geographical barriers for recruiting ►Increasing the cost of telecommuting ►Increasing the amount required to be spent on training ►Unifying the workforce to a common skill level Ref: http://highered.vuaskari.html (See the Question No.

production. (Handouts Page No.1/2310/SWP-317922870423. 33) Question No: 34 (Marks: 1) .com http://docs.com/viewer?a=v&q=cache:CpKetaj5A98J:dspace. Allowances should be made for inaccuracies. (Handouts Page No.Please choose one Which one of the following is an example of community factors that affect location decisions? ►Transportation ►Quality of life ►Location of new markets ►Location of raw materials Ref: Community Considerations  Quality of life  Services  Attitudes  Taxes  Environmental regulations  Utilities  Developer support (Handouts Page No.vuaskari.pdf%3Fsequence%3D1+team+having+representatives+from+different+functio nal+areas+of+the+organization&hl=en&gl=pk&pid=bl&srcid=ADGEESiZz0JtbazwsFj3 WOxuhpTDJ3LMgStdq5o3KAjjil6ogLEsA07go0PRGGxnd9tFSN1EyQmfkxsF36ST6PakVPq8W0sFVgyN0kKutPRmM5v pEAOtjjM1eJkQDDCvaG0o0P0BC5&sig=AHIEtbQPVw7bHUJDdOn5ZCFS7AOy6L3gTA Question No: 32 (Marks: 1) . sales.vuaskari. 96) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. manpower.google.Composed & Solved Honey G Vu Askari Team www.Please choose one Which one of the following is NOT a business application of forecasting? ►Budgeting ►Capacity planning ►Inventory management ►Quality control Ref: Forecasting in business forms the basis for budgeting and planning for capacity.mit.edu/bitstream/ha ndle/1721. purchasing and more.Please choose one Which one of the following factors makes a forecast LESS perfect? ►Randomness ►Non serious attitude ►Non availability of data ►Un qualified personnel Ref: Forecasts rarely perfect because of RANDOMNESS (having no specific pattern). 31) Question No: 33 (Marks: 1) .com . inventory.

body stamping plant.com Question No: 35 (Marks: 1) .com/viewer?a=v&q=cache:qdhYzLanO8J:www.vuaskari.Please choose one Which one the following is an assumption of center of gravity method? ►The quantity to be shipped is variable ►The quantity to be shipped is fixed ►The quantity carries no value ►The quantity to be shipped should be extraordinarily high Ref: http://books.Please choose one Which one of the following location strategies is favored by automobile manufacturers? ►Product plant strategy ►Process plant strategy ►Market area plant strategy ►Cost conservation strategy Ref: Process plant strategy  Different plants focus on different aspects of a process  Automobile manufacturers – engine plant. etc.vuaskari.+etc.google.com.pk/books?id=AbFUpMcYPZUC&pg=PA160&lpg=PA160&dq= center+of+gravity+method+quantity+to+be+shipped+is+fixed&source=bl&ots=D0NnQ mf8Ds&sig=LOP6V_PWiWa9CxYDLBx3CAOqxM8&hl=en&ei=TzO0TfngAoKr8APp j4iWDA&sa=X&oi=book_result&ct=result&resnum=3&ved=0CCIQ6AEwAg#v=onepa ge&q=center%20of%20gravity%20method%20quantity%20to%20be%20shipped%20is %20fixed&f=false Question No: 37 (Marks: 1) .  Coordination across the system becomes a significant issue http://docs.com .Please choose one Which of the following statements would generally be considered as correct job shop? ►A continuous process has lower output volume as compared to job shop ►Equipment flexibility is lower in job shop than that of a continuous process ►Labor costs are higher in a Job Shop operation than in most other processes ►Batch processing produces a more standard range of products than continuous flow processes Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Composed & Solved Honey G Vu Askari Team www.+Coordination+across+the+system+beco mes+a+significant+issue&hl=en&gl=pk&pid=bl&srcid=ADGEEShw0DYERJZVLnWXAw1GkOVioFaB_41KpymjwP1um272Ifa2KvJdSWt_N7o9bM2Nl2TK6BEfr7A6 ZsnpbJnAzfJf_fQY3sBt0NHfODSI2wk880ruuZz6SqW8D8IOvN7ldYz5zr&sig=AHIEtbRh75YYaIVB4ltVMN7Yz0Wj xBemRQ Question No: 36 (Marks: 1) .+body+stamping+plant.freeppts.php%3Ffid%3D64857+Process+plant+strategy+Different+pl ants+focus+on+different+aspects+of+a+process+Automobile+manufacturers+%E2%80 %93+engine+plant.google.net/get.

►Collect outside opinion of consumer and potential customers.Please choose one Which one of the following is an advantage of a moving average forecast? ►All the values in the average are weighted equally.com Question No: 38 (Marks: 1) .vuaskari.com.vuaskari.google.ppt+advantage+of+a+moving+average+forecast&hl =en&gl=pk&pid=bl&srcid=ADGEEShZWWuvuyYw3Thz0ywlMM_XmAjhWxa6y4_L N7PGbT0xCjPa35T90GFnDvpcD_7xZ1wkiBOTsXkZA2ZfN1Rd0P250U9qN4pxWwnzDKXlg3KxH2E5rrMrYEBizLt0onkUu4mgYP&sig=AHIEtbT3x_6N1LZaW2zQxpF7dpCl 59PxTA Question No: 41 (Marks: 5) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. and land.Composed & Solved Honey G Vu Askari Team www. and energy.pdf Question No: 39 (Marks: 1) . ►Forecast for any period equals the previous period’s actual value.umn.jpcmediallc.Please choose one Which one of the following describes the Naïve forecast? ►Attempt to predict the future value based on the past data.edu/~rlinde k1/POM/assets/IE3265_Forecasting.Please choose one Which one of the following is NOT an input in the transformation process? ►Information ►Services ►Facilities ►Materials Ref: Inputs include materials. human and capital resources. (Handouts Page No. services. ►Determine long term upward or downward movement in data.d.com . Question No: 40 (Marks: 1) .google. inventory. Ref: http://books.com/viewer?a=v&q=cache:wdnWQylxOkAJ:www. ►The method is reliable to forecast the demand accurately ►The method is easy to compute and easy to understand ►The most recent values are given the more weightage Ref: Advantages of Moving Average Method  Easily understood  Easily computed  Provides stable forecasts http://docs. 02) ALSO SEE THIS LINK FOR FURTHER EXPLANATION: http://www.pk/books?id=8JM6wU_sBc0C&pg=PA145&lpg=PA145& dq=Na%C3%AFve+forecast+Forecast+for+any+period+equals+the+previous+period%E 2%80%99s+actual+value&source=bl&ots=pZp4q8Kc8Q&sig=eBPVKOqJfUTmo-9ZqAZtCRtY1I&hl=en&ei=IEW0Tb_yIciY8QPSyISWDA&sa=X&oi=book_result&ct=res ult&resnum=4&ved=0CCIQ6AEwAw#v=onepage&q&f=false.com/acrobat/managment.

and redesigning business operations in the production of goods and/or services. It is concerned with managing the process that converts inputs (in the forms of materials.  Political risks. and energy) into outputs (in the form of goods and/or services).  Workforce management  Unfamiliar laws and regulations. designing.vuaskari.  Unexpected Cost mix.com Why some multinational corporations feel that globalization is not a good option? The western worlds call these the disadvantages of Globalization. Disadvantages to Globalization The common disadvantages which lead to a MNC forgoing globalization includes. labor. Operation Research: Operations research (also referred to as decision science or management science) is an interdisciplinary mathematical science that focuses on the effective use of technology by organizations. In contrast.Composed & Solved Honey G Vu Askari Team www. The relationship of operations management to senior management in commercial contexts can be compared to the relationship of line officers to the highest-level senior officers in military science. It involves the responsibility of ensuring that business operations are efficient in terms of using as little resources as needed. we can elaborate both in the following manner: Operation Management: Operations management is an area of management concerned with overseeing. Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. Question No: 42 (Marks: 5) Do you perceive that operation management and operation research are the same concepts? NO both concepts are different from each other. and effective in terms of meeting customer requirements. many other science & engineering disciplines focus on technology giving secondary considerations to its use.com .  Slow customer response time. The highest-level officers shape the strategy and revise it over time.vuaskari.  Host country languages  Host Country Norms and Customs. while the line officers make tactical decisions in support of carrying out the strategy.  Handing over proprietary Technology to host countries.  Poor Employee (Managers and worker) skills.  Effective communication between interfaces difficult Managing Global Operations When organizations become global they often end up paying a heavy price in terms of managing complex managerial issues and challenges. if an organization decides to pack up its business and leave a host company.

risk.Please choose one The management of systems or processes that creates goods and provides services is known as: ► Operation Management ► Operation/production Management Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. or cost) of some real-world objective.Production / Operations Management Solved By Honey G <abdulhaiee2004@gmail. Because of its emphasis on human-technology interaction and because of its focus on practical applications. 95) Question No: 2 (Marks: 1) . Long term commitment/costs 2. which one of the following is a long-term management decision? ► Control decision ► Non-operational decision ► Strategic decision ► Tactical decision Ref: Strategic Importance 1. and operations 3. operations research has overlap with other disciplines.com . Paper No. Supply chains (Handouts Page No. revenues. 02 MIDTERM EXAMINATION Spring 2010 MGT613.com> Time: 60 min Marks: 44 Question No: 1 (Marks: 1) . Impact on investments. performance. and mathematical optimization — operations research arrives at optimal or near-optimal solutions to complex decision-making problems.vuaskari.vuaskari. or yield) or minimum (of loss. Operations Research is often concerned with determining the maximum (of profit. statistical analysis.Composed & Solved Honey G Vu Askari Team www. and draws on psychology and organization science.com Employing techniques from other mathematical sciences — such as mathematical modeling.Please choose one Within the operations function. notably industrial engineering and management science.

pearsoned.com/sites/0073041912/student_view0/ebook/chapter1/chbody1/introduction.co.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. 10) Question No: 6 (Marks: 1) .htm l (See the Question No.vuaskari.► Operation/Research Management ► Production/Research Management Ref: Hence.mcgrawhill.Please choose one Which of the following is NOT a decision to be made by operations managers? ►How much capacity is required to balance demand? ►What should be the location and layout of a facility? ►How to improve operational efficiency? ►Which market areas to manufacture the products for? Ref: http://wps.Please choose one Which of the following statements describes an order-qualifier characteristic? ► A competitive dimension used to make final decision among competitors ► A factor which directly and significantly contribute to winning business ► A factor which increases the profitability of the organization ►A factor perceived as a minimum standard as a potential for purchase Ref: Order qualifiers are those significant characteristics that service customers perceive as minimum standards of acceptability to be considered as a potential Composed & Solved Honey G Vu Askari Team www.html Question No: 3 (Marks: 1) . 08) Question No: 4 (Marks: 1) .mcgrawhill.cw/index.Please choose one A business process is a logical set of tasks or activities that: ► Are specific to the operations function ► Are specific to the marketing function ► Are interdependent with other processes ► Have exactly the same performance measures for any process Ref: http://highered.Please choose one Which one the following formula or function can be used to measure the performance? ► Flexibility + profit+ operations ► Work + profit + value ► Quality + speed + flexibility ► Profit + Incentives + standards Ref: Value= Performance/Cost= (Quality +Speed+ Flexibility)/Cost (Handouts page No.uk/ema_uk_he_slack_opsman_4/17/4471/1144826. 05) Question No: 5 (Marks: 1) . http://highered.com/sites/0072402857/student_view0/chapter5/multiple_choice_quiz. operations management is the management of systems or processes that create goods and/or provide services.com .vuaskari.html (See the Question No.

Composed & Solved Honey G Vu Askari Team www. (Handouts Page No.vuaskari.net/sets/26728-operational-management-3 Question No: 8 (Marks: 1) .com purchase while order winners (Handouts Page No.com . 15) Question No: 7 (Marks: 1) . the best payoff of the average for each alternative. 27) Question No: 11 (Marks: 1) .files.Please choose one Which one of the following forecasting techniques uses explanatory variables to predict future demand? ► Associative forecast ► Time series forecast ► Consumer survey ► Executive opinion Ref: Associative Models: forecasting technique that uses explanatory variables to predict future demand.com/2011/04/15-decision-making-strategies.vuaskari.Please choose one Which one of the following is an implication of LAPLACE approach of decision making? ► The best of the worst possible payoff ► The best possible payoff ► The best average payoff ► The least of the worst regrets Ref: Laplace.Please choose one Which one of the following is an outcome of MINIMAX regret? ► The best of the worst possible payoff ► The best possible payoff ► The best average payoff ► The least of the worst regret Ref: Minimax Regret: Determines the worst regret for each alternative (Handouts Page No.Please choose one In which one of the following decision environments it is impossible to assess the likelihood of various future events? ► Risk ► Bounded rationality ► Certainty ► Uncertainty Ref: Uncertainty: environments it is impossible to assess the likelihood of various future events. 27) Question No: 10 (Marks: 1) . http://nrmt.wordpress.pdf Question No: 9 (Marks: 1) .Please choose one Which one of the following is a limitation of a moving average having a trend? Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. http://cramberry.

http://www. (Handouts Page No. over several periods. 66) Question No: 13 (Marks: 1) .com/operations/process/structure/ Question No: 15 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.com/saphelp_45b/helpdata/en/a5/6320e843a211d189410000e829fbbd/con tent.vuaskari.co.htm Question No: 12 (Marks: 1) . 11) Question No: 14 (Marks: 1) .Please choose one Which of the following layout types is associated with a supermarket? ► Fixed position layout Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. http://help.Please choose one Which one of the following refers to the maximum output that a firm can produce under ideal conditions? ► Design capacity ► Effective capacity ► Capacity planning ► Utilization rate Ref: Design capacity is the maximum output rate or service capacity an operation. a time series shows a change in the average value which corresponds to the trend model.com .Please choose one Which one of the following is a characteristic of continuous process? ► High lead times ► Short process times ► The ability to handle high variety ► The ability to handle high volumes Ref: http://wps.cw/index.pearsoned.Please choose one Which of the following is an example of a business that uses assembly line process structure? ► Automobile assembly ► Sugar refinery ► Heavy equipment ► French restaurants Ref: A good example of an assembly line is an automobile plant.vuaskari.netmba.uk/ema_uk_he_slack_opsman_4/17/4472/1144864.sap. or facility. the forecast values always lag behind the actual values by one or several periods in the first-order exponential smoothing procedure.htm l (In Multiple Choice Questions See the Question No. process.com ► The forecast lags behind the actual ► The forecast represents demand more accurately ► The forecast will not be accurate ► The forecast will not be reliable Ref: If.

in/bitstream/ 123456789/829/1/CHAPTER-6%2BFORECASTING%2BTECHNIQUES%2BFormatted. 20 percent of the sales of two months ago.e.niscair.ppt+Which+of+the+following+layout+types+is+associated+with+a+supermarket% 3F+%E2%96%BAFixed+position+layout+%E2%96%BAProcess+layout+%E2%96%BA Product+layout+%E2%96%BACellular+layout&hl=en&gl=pk&pid=bl&srcid=ADGEES gjL0us6bizOKeoG1FGkiYM86aIVo2pXsLNVhz2QCo4kalE27S2tQ6SGYrSzkeJHrBPIQd8z LHJm81nlwYCUNOvk8tSFyigfDzc4g8VsRZepfWBN0HTMjj8J8Fghtf50D4L0VW&sig =AHIEtbTxrTJMUmkozSV9o2BjZrPMqDx2HQ Question No: 16 (Marks: 1) .com ► Process layout ► Product layout ► Cellular layout Ref: Supermarket layouts are essentially process layouts. and 20 percent of the sales of four months ago.Composed & Solved Honey G Vu Askari Team www.Please choose one Which one of the following layout types is associated with car assembly? ► Fixed position layout ► Process layout ► Product layout ► Hybrid layout Ref: Product – Layout should suit to the nature of product and its method of production. and 10 percent of four months ago. Sales also affect the layout. http://www.vuaskari. 20 percent of three months ago.vuaskari.com/viewer?a=v&q=cache:lSjqXnqJinsJ:hkilter.scribd.com/courses/541/isl54 1_06. that the sum of all weights equals 1. I. 10 percent of the sales of three months ago. a department store may find that in a four-month period. http://docs. http://docs. For example. a weighted moving average allows any weights to be placed on each element. the best forecast can be determined by using 50 percent of the sales for the most recent month.pdf+A+department+store+discovered+that+in+a+four- Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. the best forecast is derived by using 40 percent of the actual sales for the most recent month. aircraft manufacturing and car manufacturing layouts will be different. 30 percent of two months ago. Which forecasting method should the store use to forecast demand? ► Simple Moving Average ► Linear Regression ► Time Series Analysis ► Weighted Moving Average Ref: Weighted Moving Average Whereas the simple moving average gives equal weight to each component of the moving average database.com/doc/7369836/Facility-Layout Question No: 17 (Marks: 1) . providing.com . of course.Please choose one A department store discovered that in a four-month period.res.google.google.com/viewer?a=v&q=cache:QTJvd6__zt8J:nsdl.

Please choose one Which one of the following statements is TRUE about product life cycle? ► It depicts demand of a product at various price levels ► It depicts demand of a product with respect to time ► It relates demand of a product to quality ► It relates demand of a product to market share Ref: (See the handouts Page No.Please choose one Which of the following takes into consideration the design of aesthetics of the product? ► Functional design ► Production design ► Service design ► Product design Ref: Product design (i.acrwebsite.com .+10 +percent+of+the+sales+of+three+months+ago.asp?id=7824 Question No: 20 (Marks: 1) .Please choose one Which one of the following is an application of simple exponential smoothing? ► Establishing durability ► Finding reliability ► Scheduling services ► Quality improvement Question No: 19 (Marks: 1) .+20+percent+of+the+sales+of+two+months+ago.vuaskari.. industrial design) is perhaps most associated with aesthetic considerations http://www.org/volumes/display.vuaskari.Composed & Solved Honey G Vu Askari Team www.50 Diagrammed) Question No: 21 (Marks: 1) .+Which+forecasting+method+should+the+store+use+to+forecast+demand %3F+%E2%96%BA+Simple+Moving+Average+%E2%96%BA+Linear+Regression+% E2%96%BA+Time+Series+Analysis+%E2%96%BA+Weighted+Moving+Average&hl= en&gl=pk&pid=bl&srcid=ADGEESg3c6cLEJGxFAeYDJmynagPFzwnMIlzbF5wpI0nxI gJ8KnR5-4fdDQIvMBxXbViOzr6hLd0Xq3ud6w8EdBwMdhALCi9obVbWP0pS7MXJEau43xq_TfOulMECZdpwnV3g0TLOyY&sig=AHIEt bR6QAx5fG8CQkeTPpk7SBvpbuEl1A Question No: 18 (Marks: 1) .+and+20+percent+of+the+sales+of+four+ months+ago.e.+the+best+forecast+can+be+determined+by+using+50+percent+of+the+s ales+for+the+most+recent+month.Please choose one Which one of the following is TRUE about Taguchi approach? ► To test the robustness of a design ► To articulate the “voice of the customer” ► To reduce the degree of automation ► To create a concurrent design Ref: The defining characteristics for the Taguchi approach include:  Design a robust product Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com month+period.

com. On the Y axis we represent the Failure rate and on the X axis we represent the Time.  Central feature is Parameter Design. (Handouts Page No.Please choose one Quality. 02) Question No: 25 (Marks: 1) . ► Organizational strategy ► Financial strategy ► Operational strategy ► Tactical strategy Composed & Solved Honey G Vu Askari Team www.mcgrawhill. costs.Please choose one Which one of the following is a curve showing failure rate over time? ► Cost curve ► Bath tub curve ► Fish bone diagram ► Reliability curve Ref: The figure above shows a bathtub shape and thus rightly is referred to as the Bathtub curve.com/sites/0073403296/student_view0/chapter7/multiple_choice_quiz. ► It is always less than designed capacity Ref: http://books. operating resources are all related to which one of the following strategies. 52) Question No: 22 (Marks: 1) . 60) Question No: 23 (Marks: 1) .google. lead times. (Handouts Page No. Insensitive to environmental factors either in manufacturing or in use.pk/books?id=wUHzc8JtZzUC&pg=PA249&dq=effective+capac ity+It+is+the+actual+output+achieved&hl=en&ei=4WV3TfycOIio8AP885jPCw&sa=X &oi=book_result&ct=result&resnum=1&sqi=2&ved=0CCcQ6AEwAA#v=onepage&q=e ffective%20capacity%20It%20is%20the%20actual%20output%20achieved&f=false rd (Read the 3 Paragraph) Question No: 24 (Marks: 1) .com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com .Please choose one Which of following statement is true about effective capacity? ► It is the actual output achieved ► It is always less than actual output ► It is the maximum output that a firm can produce.vuaskari.Please choose one Which one of the following is used to produce gasoline and petroleum products? ► Job shop ► Batch processing ► Assembly line ► Continuous processing Ref: http://highered.vuaskari.html (See the Question No.

+costs.ua/teaching_c ourses/nam_operations/L2%2520PRODUCTIVITY.Please choose one Which of the following refers to the way an organization chooses to produce its goods or services? ► Process selection ► Process reengineering ► Process redesign ► Process design Ref: Process Selection refers to the way an organization chooses to produce its good or services.%252 0STRATEGY.org. 13) Question No: 29 (Marks: 3) Write down at least three ways of improving reliability of a system.com . methods.google. OS is related to products.+operating+resources+are+all+related+to +Operational+strategy&hl=en&pid=bl&srcid=ADGEESjFppdZdPqJCYGeE5eZ0lbXSb BIaQuAZHRq8WGSAb060LQFyePsZ7uLK3tBxikelBwidDvqI2uehI7dlnTODYpZMU2 xVYk6oWk7IHpLh4hW3Brot6pOUAef0XbM42tJV6kLRzg&sig=AHIEtbTlW5C5SYPMTZqjIHd9wX_vuoJE6g Question No: 26 (Marks: 1) . (Handouts Page No.com Ref: OPERATIONS STRATEGY: (Deals with the operations aspect of an organization).Please choose one Which one of the following is the first step in line balancing? ► Specify the sequential relationship among tasks ► Determine the required cycle time. We should develop the ability to understand the importance of reliability and at Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. operating resources.net/c/chapter_manufacturing_processes/25822455 (See the Slide No. quality.Composed & Solved Honey G Vu Askari Team www. processes. http://docs.vuaskari. 53) Question No: 27 (Marks: 1) .+lead+times.slidefinder. ► Determine the desired output Ref: http://www.Please choose one Which one of the following refers to bringing together engineering design and manufacturing personnel early in the design phase? ► Reverse engineering ► Concurrent engineering ► Manufacturability ► Serviceability Ref: Concurrent engineering is the bringing together of engineering design and manufacturing personnel early in the design phase. lead times. ► Determine the minimum number of workstations.doc+Quality.com/viewer?a=v&q=cache:Z8OTKodTI24J:bulatov. and scheduling. (Handouts page no.%2520COMPETITIVENESS. costs. 77) Question No: 28 (Marks: 1) .vuaskari.

1. Production/assembly techniques: No reworks also fool proof assembly. a senior management issue. but indicative that reliability is always considered VIP) 8. To develop competence in business operations. If a firm lacks the expertise to do a job satisfactorily.vuaskari.Composed & Solved Honey G Vu Askari Team www.vuaskari. The additional costs would be relatively small compared with those required to buy items or subcontract them. 3.com the same time identify the ways in which Reliability can be improved in the following generic ways. What are some of the factors you would base the decision on? Reasons to (Produce in-House or Outsource) Make or Buy There are 6 reasons which are available to us in order to decide whether to develop a competence in house or hire an outside competent organization to supply that product.com .  Quality considerations. Research & Development (R&D) : Organized efforts to increase scientific knowledge or product innovation & may involve: Question No: 30 (Marks: 3) What qualities does a successful job design contain? A successful Job Design must have the following qualities 1. Consistent with the goals of the organization. User education (operating manuals) 7. Understood and agreed by both management and employees. Carried out by experienced personnel who have the necessary training and background. you have to decide either to rely on the facilities available in-house or outsource. 3. Shared with the new employees. 2. Component design: Parts of a car 2. Conversely. It also requires that outsourcing contract should be flexible yet pragmatic and carry proper levels of services. 6. buying might be a reasonable alternative. necessary skills and time. 4.  Expertise. Firms that specialize can usually offer higher quality than an organization can attain itself. it often makes sense to produce an item or perform a service in house. 5. ethical. System design (we will discuss in later chapters. Factors that affect Job Design Question No: 31 (Marks: 5) Suppose you are the operations manager of ABC Corporation. special quality Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. Testing: for trouble free final product 4. The latter requires that the outsourcer to be honest. Redundancy/backups: not possible all the time but common remedy. Preventive maintenance procedures 6. 5. service or particular expertise. in documented form. competent.  Available capacity if an organization has the equipment.

Composed & Solved Honey G Vu Askari Team www.  Risk. Any cost savings achieved from buying or making must be weighed against the preceding factors. How will you describe this role? Standardization is the extent to which there is an absence of variety in a product. which results in higher volume and tend to offset individual buyer fluctuation. If there are fixed costs associated with making an item that cannot be reallocated if the item is purchased.Production and operation management (Session .  Nature of demand. Standardized products are immediately available to customers. that has to be recognized in cost analysis. wide fluctuations in demand or small orders are usually better handled by specialists. Outsourcing or buying the services carries risk. often companies retain flexibility by carrying out certain critical activities in house and repetitive menial activities through outsourcing.3) Solved By Honey G <abdulhaiee2004@gmail. When demand for an item is high and steady. You go to a market and request for a charger for your cellular phone. who provides a standardized compatible model. Cost savings might come from the item itself or from transportation cost savings. Question No: 32 (Marks: 5) “Standardization plays an important role in product design".vuaskari. make and deliver you as special product which is made by your cell phone company or by an independent manufacturer. service or process.com> Question No: 1 (Marks: 1) .  Cost.com . the organization is often better off doing the work itself. Paper No. However.vuaskari. 03 MIDTERM EXAMINATION Spring 2010 MGT613. who are able to combine orders from multiple sources.com requirements or the ability to closely monitor quality may cause an organization to perform a job itself.Please choose one Which one of the following forms of productivity has units of output per shift? ► Capital ► Energy ► Labor ► Machine Ref: Labor Productivity  Units of output per labor hour  Units of output per shift Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. the shopkeeper would ask for the model.

What should be the next step in forecasting process? ► Choose a forecasting technique. This will provide the level of detail for resources required man. strategies and vision ► Mission. process type. Value-added per labor hour (Handouts Page No.com . machine. time and capital.Please choose one Which one of the following formulae can be used to compute value? ► (Quality + Speed – Flexibility) / Cost ► (Quality + Speed+ Flexibility) / Cost ► (Quality + Speed .Please choose one All of the following are the decision areas of an operations manager EXCEPT: ► Inventory management ► Scheduling tasks ► Supply chain management ► Financial reporting Ref: Major operations decisions areas include inventory. 19) Question No: 2 (Marks: 1) . and supply chain management.vuaskari. technology. location.  Establish a time horizon: We already know that as time increases the accuracy of the Forecast decreases.  Select a forecasting technique: whether qualitative or quantitative Composed & Solved Honey G Vu Askari Team www. policies and distinctive competencies Question No: 5 (Marks: 1) .Please choose one Which of the following refers to the essential elements of operations strategy? ► Policies. 10) Question No: 4 (Marks: 1) .Please choose one As a manager. goals and plans ► Mission.allexperts. quality.com/q/Management-Consulting-2802/2011/2/ProductionOperations-Management-1.vuaskari. layout.htm Question No: 3 (Marks: 1) . you have defined the purpose of the forecasts. capacity. tactics and objectives ► Plans. ► Determine the purpose of the forecast. scheduling. http://en. Ref: Steps in the Forecasting Process:  Determine the purpose of the forecast: meaning what is the purpose and when will it be required. ► Collect and analyze the appropriate data.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Cost) / Flexibility ► (Quality + Speed+ Cost) / Flexibility Ref: Value= Performance/Cost= (Quality +Speed+ Flexibility)/Cost (Handouts page No. ► Set up a time horizon or a time limit.

use this model when demand is stable and there is no evidence of a trend or seasonal pattern.vuaskari.vuaskari. 66) Question No: 8 (Marks: 1) . Gather and analyze the appropriate data: It goes without saying that before a forecast can be delivered data is required.com .  Prepare the forecast:  Monitor the forecast: A forecast has to be closely monitored to determine whether it is fulfilling its basic purpose. Question No: 6 (Marks: 1) . http://www. The closer the real life data more realistic would be the forecast.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Effective capacity is influenced by all of the following factors EXCEPT: ► Facilities ► Product mix ► Processes ► Operations Ref: There are 7 determinants of effective capacity namely:  Facilities.shmula.Please choose one Which one of the following mathematical expressions is used to compute utilization? ► Actual output / effective capacity ► Actual output / design capacity ► Actual output + effective capacity ► Actual output – design capacity Ref: For example: Actual Output = 36 units / day Design Capacity = 50 units / day Utilization = 36/50 * 100 = 72% (Handouts Page No. assumptions and validity of the data and preparing a revised forecast.  Product and service factors  Process factors Composed & Solved Honey G Vu Askari Team www. This helps in re-examining the method. the result is a dampened or smoothed data set. This may be the time when you would like to identify the important assumptions and suppositions.Please choose one Which one of the following forecasting techniques is used to identify a trend when data is neither growing nor declining rapidly and has no seasonal characteristics? ► Simple moving average ► Delphi method ► Trend adjusted forecast ► Naïve forecast Ref: The Moving Average model takes the average of several periods of data.com/forecasting-unweightedand-weighted-moving-average-model/308/ Question No: 7 (Marks: 1) .

69) Question No: 11 (Marks: 1) . 66 and 67) Question No: 9 (Marks: 1 ) . ► Minimum cost and productivity are functions of size of plant.vuaskari. ► Minimum cost and optimal operating rate are functions of fixed cost.netmba.  This is the prime reason why larger plants tend to have higher optimal output rates and lower minimum costs than smaller plants.Please choose one Which of the following statements is correct about capacity evaluating alternatives? ► Minimum cost and optimal operating rate are functions of size of plant.    Composed & Solved Honey G Vu Askari Team www.vuaskari.com . (Handouts page No.Please choose one Which one of the following is concerned with short term capacity needs? ► Cycle ► Trends ► Seasonality ► Average Ref: Long term capacity decisions relate to overall level of capacity while short term capacity decisions refer to seasonal. random or irregular variations in demand. 76) Question No: 10 (Marks: 1) .Please choose one Which of the following layout types is associated with a supermarket? ► Fixed position layout ► Process layout ► Product layout ► Cellular layout Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which of the following is an example of a business that uses assembly line process structure? ► Automobile assembly ► Sugar refinery ► Heavy equipment ► French restaurants Ref: A good example of an assembly line is an automobile plant. http://www. the optimal output rate increases and the minimum cost for the optimal rate decreases. ► Maximum cost and optimal operating rate are functions of size of plant.com Human factors Operational factors Supply chain factors External factors (Handouts Page No.com/operations/process/structure/ Question No: 12 (Marks: 1) . Ref: Evaluating Alternatives  As the general capacity of the plant increases. (Handouts Page No.

com .vuaskari.ubalt.com Ref: Supermarket layouts are essentially process layouts. Must be a value in the range 0.Please choose one Which one of the following refers to a design that takes into account organization’s operational capabilities.html Question No: 14 (Marks: 1) .5 is uncommon . Unlike regression models.Please choose one Which method of forecasting is most widely used? ► Regression analysis ► Adaptive forecasting ► Weighted moving average ► Exponential smoothing Ref: Exponential smoothing is a widely method used of forecasting based on the time series itself.ppt+Which+of+the+following+layout+types+is+associated+with+a+supermarket% 3F+%E2%96%BAFixed+position+layout+%E2%96%BAProcess+layout+%E2%96%BA Product+layout+%E2%96%BACellular+layout&hl=en&gl=pk&pid=bl&srcid=ADGEES gjL0us6bizOKeoG1FGkiYM86aIVo2pXsLNVhz2QCo4kalE27S2tQ6SGYrSzkeJHrBPIQd8z LHJm81nlwYCUNOvk8tSFyigfDzc4g8VsRZepfWBN0HTMjj8J8Fghtf50D4L0VW&sig =AHIEtbTxrTJMUmkozSV9o2BjZrPMqDx2HQ Question No: 13 (Marks: 1) .0 Values above 0. when designing a product? ► Design for assembly ► Design for manufacturing ► Design for recycling ► Design for disassembly Ref: Design for Manufacturing (DFM): The designers’ consideration of the organization’s manufacturing capabilities when designing a product. http://home.google.Composed & Solved Honey G Vu Askari Team www. 51) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following defines the range of the smoothing constant (Alpha)? ► 2 and -2 ► 1 and -1 ► 0 and -1 ► 0 and 1 Ref: alpha .sourceforge. exponential smoothing does not imposed any deterministic model to fit the series other than what is inherent in the time series itself.though they are still valid and are supported by this implementation.vuaskari. (Handouts Page No.the smoothing constant to use for this exponential smoothing model. http://docs.com/viewer?a=v&q=cache:lSjqXnqJinsJ:hkilter.1. http://openforecast.htm Question No: 15 (Marks: 1) .edu/ntsbarsh/stat-data/forecast.0 .com/courses/541/isl54 1_06.net/docs/net/sourceforge/openforecast/models/TripleExpo nentialSmoothingModel.

com Question No: 16 (Marks: 1) . production.02 ► 2.vuaskari.Please choose one Which of the following is NOT an emerging trend in the workplace? ► Increasing workplace diversity ► Decreasing work schedule flexibility ► Increasing number of part time jobs ► Increasing use of temporary labor Ref: http://highered. inventory. sales. (Handouts Page No.Please choose one Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.mcgrawhill.Please choose one Which one of the following is NOT a business application of forecasting? ► Budgeting ► Capacity planning ► Inventory management ► Quality control Ref: Forecasting in business forms the basis for budgeting and planning for capacity.vuaskari.99 Question No: 17 (Marks: 1) .Please choose one What would be the availability if a carpenter is expected to be able to operate for 300 hours between repairs. purchasing and more.99 ► 0. 31) Question No: 20 (Marks: 1) .Please choose one Which of the following management level is responsible for long-range capacity planning? ► Lower management ► Middle management ► Top management ► Non managerial employees Question No: 18 (Marks: 1) .html (See the Question No. manpower.com/sites/0072402857/student_view0/chapter10/multiple_choice_quiz.Composed & Solved Honey G Vu Askari Team www. 09) Question No: 19 (Marks: 1) . and the mean repair time is expected to be 2 hours? ► 6.006 Ref: Availability = (MTBF) / (MTBF + MTR) MTBF = Mean time between factor =300 MTR = Mean repair time =2 hours Availability = (300) / (300+2) Availability =300 / 302 Availability = 0.0 ► 0.com .

Please choose one Which of the following is NOT an attribute to classify services? ► Tangibility Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. http://en.wikipedia. move and release Ref: Work Sampling is the statistical technique for determining the proportion of time spent by workers in various defined categories of activity.Please choose one Which one of the following is TRUE about work sampling? ► It describes individual human motions that are used in a job task ► It involves determining the length of time it will take to undertake a particular task ► It involves determining the amount of time a worker spends on various activities ► It provides standard times for micro motions such as reach.com Which one of the following is an example of site related factors that affect location decision? ► Transportation ► Quality of life ► Location of new markets ► Location of raw materials Ref: Site Related Factors  Land  Transportation  Environmental  Legal (Handouts Page No.answers. ► Services are intangible.vuaskari.vuaskari.Please choose one Services differ from manufacturing in all the following ways EXCEPT: ► Customers typically interact directly with the service delivery process.com/Q/How_do_service_operations_differ_from_manufacturing_ope rations Question No: 23 (Marks: 1) . 96)  Question No: 21 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.org/wiki/Work_sampling#cite_note-Groover-0 Question No: 22 (Marks: 1) . ► Consumption and production take place simultaneously.com . ► Services can be stored Ref: service operations are different from manufacturing operations in terms of  Tangible and intangible output  customer consumption  use of labor and equipment  customer contact  customer participation in conversion process  measuring activities and resources http://wiki.

Please choose one Organizational strategies relate to which of the following sets of factors? ► Survival.+gro wth+rate+and+market+share+%E2%96%BAScheduling. growth rate and market share ► Profitability.vuaskari.mcgrawhill. survival.com/viewer?a=v&q=cache:bYWPs-Ig99IJ:highered.google. profitability.+profitability. lead times and survival Ref: Survival.com/books?id=d3eREcsD35sC&pg=PA551&dq=The+purpose+of+d emand+management+is+to+coordinate+and+control+all+sources+of+demand+so+the+pr oductive+system+can+be+used+efficiently+and+the+product&hl=en&ei=gTCOTfjdJpC mvgP9pbC5DQ&sa=X&oi=book_result&ct=result&resnum=3&ved=0CDkQ6AEwAg#v =onepage&q=The%20purpose%20of%20demand%20management%20is%20to%20coor dinate%20and%20control%20all%20sources%20of%20demand%20so%20the%20produ ctive%20system%20can%20be%20used%20efficiently%20and%20the%20product&f=tr ue Composed & Solved Honey G Vu Askari Team www.+operating+resources.com/question/index?qid=20090320204146AAlPtZT Question No: 24 (Marks: 1) . 13) http://docs. http://answers. For example cleaning something or delivering a pizza they are services they don't produce anything. ► Total quality control ► Demand management ► Forecasting ► Operations management Ref: http://books.+survi val.+growth+rate+and+market+share+%E2%96%BAProfitability. Growth rate.yahoo.vuaskari. lead times and target market ► Quality.+leads+times+and+target+market+%E2%96%BAQuality. growth rate and market share ► Scheduling.pdf+Organization al+strategies+relate+to+which+of+the+following+sets+of+factors?+%E2%96%BA+Sur vival.+profitability. profitability.► Perishability ► Simultaneity ► Courtesy Ref: Services are all intangible.com . operating resources. profitability.+lead+times+and +survival&hl=en&gl=pk&pid=bl&srcid=ADGEEShIkJnaEXjhLlA3HACWDXOFhSy4GxPv8YQXZJlU3WT0go2JJj8vnbbzyuq3hxydg1DjvPnqXn6l7 _WK80EPhN15OYu_iNwIuxMf0zGIxME7Z2JTjx1YPoSJERrLKF0cWbvkXb&sig=AHIEtbRBvXb8MDQZrhUT 8qmH-CP_4ToLlw&pli=1 Question No: 25 (Marks: 1) .Please choose one The purpose of ___________ is to coordinate and control all the required sources so that productive system can be used efficiently and to ensure the delivery of product in time.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com/sites/dl/free/0073525251/886181/stevenson11e_sample_ch02. market share (Book Page/Slide No.google.

Composed & Solved Honey G Vu Askari Team www.vuaskari.Please choose one Which one of the following statements represents use of cost-volume analysis? ► It is a tool for reliability measurement ► It provides a base for marketing research ► It helps in comparing capacity alternatives ► It is important in product design Ref: Cost Volume Relationship focuses on relationships between costs.Please choose one Which one of the following forecasting methods uses subjective inputs such as opinions from consumer surveys.com Question No: 26 (Marks: 1) . 35) Question No: 27 (Marks: 1) . Two common answers being that it is the voice of the customer (which always sets a standard for the service organization to follow) and the second one being that it should be in the form of a house of quality. revenue and volume of output. 3. the sales staff. managers and experts? ► Time series model ► Least Square method ► Judgmental forecasting model ► Associative forecasting model Ref: Judgmental . such as consumer surveys. We also should know what Quality Function Deployment is.com . 55) Question No: 28 (Marks: 1) . (Handouts Page No.vuaskari. 73) Question No: 29 (Marks: 3) What are the reasons that support the use of process layout? 1. The work is divided into a series of standardized tasks. (Handouts Page No. It is particularly useful as a tool for comparing capacity alternatives. and panels of experts. (Handouts Page No.Please choose one Which one of the following refers to translating the voice of the customer into technical design requirements? ► Concurrent design ► Design for manufacture ► Robust design ► Quality function deployment Ref: A popular managerial view is that the Quality Function should be deployed at the source or at the design stage. These insights are not available publicly. Product layouts are used to achieve a smooth and rapid flow of large volumes of goods and customers through a system. 2. sales staff.uses subjective inputs meaning that a judgmental forecast rely on analysis of subjective inputs obtained from various sources. permitting specialization of both labor and equipment. The large volumes handled by these systems make it pertinent and necessary to Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. managers and executives. The primary purpose of cost volume analysis is to estimate the income of an organization under different operating conditions.

9. many of the benefits of the repetitive processing are lost. In services side. The emphasis can be on problem resolution instead of conflict resolution.  Early consideration of the Technical Feasibility of a particular design or a portion of a design. which tends to offset their high equipment costs. We can prevent breakdowns if we religiously follow preventive maintenance schedules.com invest in equipment and job design. Without standardization.com . which should be a key competitive advantage.  Early opportunities for design or procurement of critical tooling. why would you perceive concurrent engineering as a suitable approach with reference to product design? Concurrent Engineering: Concurrent engineering is the bringing together of engineering design and manufacturing personnel early in the design phase. 4. the word line may or may not be used like Healthcare/Hospital Services line. Operations are so closely tied up that a mechanical failure or high absenteeism (rains) would increase vulnerability of the Systems. inspection and replacement of worn parts. Again this can avoid serious problems during production. depending on the type of activity involved. Carwash (absence of word line here) or Cafeteria Line. Product Layouts achieve a high degree of labor and equipment utilization. In manufacturing environments the lines are referred to as production lines or assembly lines. Layouts should be arranged to make the best use of technological processing abilities to fulfill the requirements of both product and services.vuaskari. This can result in a major shortening of the product development process. 8. 6. Question No: 30 (Marks: 3) Suppose you are the operations manager of a manufacturing firm.vuaskari. 7. Question No: 31 (Marks: 5) Which process system would you suggest for the following business/industry? French restaurants (Job Shop Process) Heavy equipment (Batch Flow Process) Sugar refinery (Continuous Flow Process) Automobile assembly (Product layout) Commercial printer (Job Shop Process) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Composed & Solved Honey G Vu Askari Team www. Why Suitable Approach to product Design:  Manufacturing Personnel are able to identify production capabilities and capacities . 10. some of which might have long lead times.They have thus the opportunity to inform the design group about the suitability of certain materials on the flipsides the designer would know the suitability of certain designs in aiding in cost reduction and quality improvement in production/assembly process. 5.

the measure might use cost of inputs and units of the output: http://docs.google. For instance.vuaskari.Please choose one Which one of the following decision is NOT made by operations managers? ► How much capacity is required to balance demand? ► What should be the location and layout of a facility? ► How to improve operational efficiency? ► Which market areas to manufacture the products for? Ref: http://wps.cw/index.com/viewer?a=v&q=cache:bYWPs-Ig99IJ:highered. 08) Question No: 2 (Marks: 1) . Facilities that focus on cost of building and operating 3. Behavior of competitors 5. What are the factors that influence the frequency of capacity planning? FACTORS INFLUENCE THE FREQUENCY OF CAPACITY PLANNING: 1.co. 04 MIDTERM EXAMINATION Spring 2010 MGT613.Composed & Solved Honey G Vu Askari Team www.mcgraw- Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. Technological changes relate to rate and direction of technology changes 4.com Question No: 32 (Marks: 5) In some organizations capacity planning takes place very regularly and in some it takes place seldom.uk/ema_uk_he_slack_opsman_4/17/4471/1144826.Production / Operations Management (Session .com> Question No: 1 (Marks: 1) . Availability of capital and other inputs Paper No.com . such as cost.Please choose one Which one of the following is a measure of productivity that involves measuring inputs and outputs using a common unit of measurement? ► Multifactor ► Partial ► Single ► Total Ref: Calculations of multifactor productivity measure inputs and outputs using a common unit of measurement. Capacity strategy for long-term demand which focus on demand patterns and takes into account growth rate and variability 2.htm l (See the Question No.pearsoned.vuaskari.6) Solved By Honey G <abdulhaiee2004@gmail.

7) Question No: 4 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.vuaskari. (Handouts Page No.com/sites/dl/free/0073525251/886181/stevenson11e_sample_ch02.pdf+Multifactor+i s+a+measure+of+productivity+that+involves+measuring+inputs+and+outputs+using+a+ common+unit+of+measurement&hl=en&gl=pk&pid=bl&srcid=ADGEEShIkJnaEXjhLlA3HACWDXOFhSy4GxPv8YQXZJlU3WT0go2JJj8vnbbzyuq3hxydg1DjvPnqXn6l7 _WK80EPhN15OYu_iNwIuxMf0zGIxME7Z2JTjx1YPoSJERrLKF0cWbvkXb&sig=AHIEtbTWWf1ESOM052Hr kqk5mCU24fLbQA Question No: 3 (Marks: 1) .htm l (See the Question No. 08) Question No: 5 (Marks: 1) .pearsoned.cw/index.vuaskari. consistent with organization strategy that is used to guide the operations function.co.com hill.Please choose one Which one of the following factors provides a basis for comparing alternative forecasting techniques? ► Time dimension ► Reliability factor ► Degree of accuracy Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which of the following functions of an organization consists of all activities directly related to production of a good or service? ► Operations ► Marketing ► Accounting ► Finance Ref: The Operations function consists of all activities that are directly related to production of a good or service.com . (Handouts Page No.uk/ema_uk_he_slack_opsman_4/17/4471/1144826.Please choose one To make operations strategy effective it should be: ► Independent of the organization’s strategy ► Consistent with the organization’s strategy ► Developed by a first line manager ► Independent of time dimension Ref: Operations strategy – The approach. 14) Question No: 6 (Marks: 1) .Please choose one Which of the following is NOT a decision to be made by operations managers? ► How much capacity is required to balance demand? ► What should be the location and layout of a facility? ► How to improve operational efficiency? ► Which market areas to manufacture the products for? Ref: http://wps.

each developed from the previous one. so the users are aware of the limitations of the forecast.1. a payoff table is usually limited to a single decision situation. to achieve a consensus forecast? ► Consumer surveys ► Executive opinion ► Time series forecast ► Delphi method Ref: Delphi method: Managers and staff complete a series of questionnaires.Please choose one Which one of the following is an index used to measure actual output relative to design capacity? ► Efficiency Composed & Solved Honey G Vu Askari Team www.Please choose one Which one of the following forecasting technique is based on historical data? ► Time series ► Qualitative ► Judgmental ► Associative Ref: Time series .► Measuring units Ref: Accuracy: Forecasts should be accurate.com . to achieve a consensus forecast.Please choose one Which one of the following involves completing a series of questionnaires each developed from the previous one. 35) Question No: 8 (Marks: 1) .vuaskari.287. If a decision situation requires a series of decisions. In fact it should carry the degree of accuracy. and a decision tree becomes the best method for decision analysis. http://flylib. the use of a decision tree is required instead of a payoff table? ► When there are more than three states of nature ►When there are more than three decision payoffs ► When the decision situation encompasses an extended time period ► When a series of decisions is required Ref: However.com/books/en/3.uses historical data assuming the future will be like the past and depend on developing relationships between variables that can be expressed to predict future values.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. (Handouts Page No35) Question No: 9 (Marks: 1) . (Handouts page no. as in our real estate investment example.160/1/ Question No: 10 (Marks: 1) .vuaskari. 34) Question No: 7 (Marks: 1) .Please choose one In which one of the following situations. This will also help the end users to plan for possible errors and provide a basis for comparing the forecast with other alternative forecasts (Handouts Page No. then a payoff table cannot be created.

the optimal output rate increases and the minimum cost for the optimal rate decreases. 69) Composed & Solved Honey G Vu Askari Team www. Economic downturns are handled by employee layoffs. ► Maximum cost and optimal operating rate are functions of size of plant.com/topics/capacity+utilization Question No: 11 (Marks: 1) .► Effective capacity ► Effectiveness ► Utilization Ref: It can be expressed as a ratio. The environment (customer demand and competitors) becomes more stable and predictable (but as competitive) in comparison with the growth stage. where utilization = actual output divided by design capacity. As the products of firms move into the maturity stage.vuaskari. Conflict resolutions and due process under collective bargaining are the grievance procedures with third party arbitration (Kochan & Chalykoff.rutgers.com/viewer?a=v&q=cache:jQVb4SnKAYsJ:www. Firms in this stage may pay high wages to retain skilled talent.pdf+stages+of+product+life+c ycle+relates+to+more+predictable+behavior+in+terms+of+capacity+requirements&hl=e n&gl=pk&pid=bl&srcid=ADGEESigJYxwqHconGqfCMjw0LjJ83rXBJuDpDj9ii072VUwmVTBF6KXm7xu1THfTijPxrsbqKJD0KKZziOIaotlvC4pPqcwxZ2J3KdX3QIQo8iw3VCTRAsXg2 Pk69UvRqQsYng7dB&sig=AHIEtbS89CgRHNC6-p0WknAgth-vMlRvbg Question No: 12 (Marks: 1) . This measure is used in both capacity planning and capacity requirements planning processes.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.rci.bnet.  This is the prime reason why larger plants tend to have higher optimal output rates and lower minimum costs than smaller plants.edu/~sja cksox/PDF/DeterminantsofHRMPrioritiesandImplications.com . attracting highly skilled individuals is no longer as high a priority.google. http://www. ► Minimum cost and productivity are functions of size of plant. (Handouts page No. 1985).Please choose one Which one of the following stages of product life cycle relates to more predictable behavior in terms of capacity requirements? ► Introduction ► Growth ► Maturity ► Decline Ref: Maturity Stage. ► Minimum cost and optimal operating rate are functions of fixed cost. Firms in the mature stage have an extensive internal labour market and extensive training and development programs. Ref: Evaluating Alternatives  As the general capacity of the plant increases.vuaskari.Please choose one Which of the following statements is correct about capacity evaluating alternatives? ► Minimum cost and optimal operating rate are functions of size of plant. http://docs.

Please choose one The advantages of specialization to management include all of the following EXCEPT: ► Rapid training of the workforce ► Ease in recruiting new workers ► Fewer turnovers ► Less boredom for workers Ref: http://books. 63) Question No: 16 (Marks: 1) . Ease+in+recruiting+new+workers+3. and improvement costs ► Employee motivation. and production costs ► Customer satisfaction.com.com . and production costs ► Customer satisfaction.pk/books?id=d3eREcsD35sC&pg=PA224&lpg=PA224&dq=Ad vantages+of+specialization+To+management+1+Rapid+training+of+the+work+force+2.8 minutes ► 2700 minutes ► 291 minutes Ref: CT= Time Cycle = Operating Time / Desire Output CT= Time Cycle = 9 * 60 / 300 = 1. (Handouts Page No.03 minutes ► 1.com Question No: 13 (Marks: 1) . and production costs Ref: A good product/service design can ensure customer satisfaction.vuaskari.Composed & Solved Honey G Vu Askari Team www. flexibility. quality.vuaskari.+High+output+due+to+simple+and+repetitive+wor k&source=bl&ots=R5XoCdpdob&sig=H_j0m4evxgrOj_nOQ9b65cT3pg8&hl=en&ei=k wi3TbT0J8HU4wbg4aD_Dw&sa=X&oi=book_result&ct=result&resnum=2&ved=0CBg Q6AEwAQ#v=onepage&q&f=false Question No: 17 (Marks: 1) . quality and production costs. quality. quality.Please choose one Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one What would be the required cycle time for a process that operates 9 hours daily with a desired output of 300 units per day? ► 0.Please choose one Which one of the following mathematical expressions can be used to compute availability? ► (MTBF)/ (MTBF+MTR) ► (MTBF)/ (MTBF-MTR) ► (MTR)/ (MTBF+MTR) ► (MTR)/ (MTBF-MTR) Ref: Availability = (MTBF)/ (MTBF + MTR) (Handouts Page No.Please choose one Which of the following factors are considered in product and service design? ► Customer satisfaction.google. 44) Question No: 15 (Marks: 1) .8 minutes Question No: 14 (Marks: 1) .

org/wiki/Forecasting Question No: 19 (Marks: 1) . The capacity of an operating unit is an important piece of information for planning purposes: It enables managers to quantify production capability in terms of inputs or outputs. and thereby make other decisions or plans related to those quantities.com/f/ABI 301%2BLecture%2BNote%2B%2BNo. http://en. Scheduling and Worker Compensation.com .Please choose one Which one of the following management functions is based on forecasting? ► Planning ► Organizing ► Leading ► Controlling Ref: Forecasting is used in the practice of Customer Demand Planning in every day business forecasting for manufacturing companies. department.doc+capacity+planning+helps+managers+ quantify+production+capability&hl=en&pid=bl&srcid=ADGEESgdFdpntlZr3VP2j2fW7 9QGsGD51GhPti0lI2cZBZz6Na8bfUjBNDEB30R56MO7G2srDEW5gbqKE2ORdLy2r XBBcqsWedpL6ntC5Nd-Sso_COn_VnnbNA7Bgm_hGBkxptIoKup&sig=AHIEtbS2U8M8uNEWGDLCOxGTMQfTS59NpQ Question No: 20 (Marks: 1) .vuaskari.Composed & Solved Honey G Vu Askari Team www. The basic questions in capacity planning are the following: 1.Please choose one Which one of the following is TRUE about the importance of capacity planning? ► It is profitable ► It increase the capacity of productive unit ► It helps managers quantify production capability ► It establishes good relationship with the customer Ref: The operating unit might be a plant. machine.%2B3.pbworks. Cost Estimation. (Handouts Page No. or worker. How much is needed? 3. When is it needed? http://docs.com/viewer?a=v&q=cache:XUm6ltzkqJwJ:amaiu. What kind of capacity is needed? 2.wikipedia.vuaskari. Budgeting.Please choose one The type of processing structure that is used for producing discrete products at higher Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. store.google.com Which one of the following refers to the length of time needed to complete a job? ► Work sampling methods ► Work measurement ► Job design ► Methods analysis Ref: And last but not the least work measurements dealt specifically with the length of time needed to complete a job and was linked with Personnel Planning. 93) Question No: 18 (Marks: 1) .

operating resources are all related to which one of the following strategies. 12) Question No: 23 (Marks: 1) .Please choose one Quality.wikipedia.Composed & Solved Honey G Vu Askari Team www.Please choose one Which of the following best describes the concept of the value chain? ► The step-wise increases in product prices as raw materials are turned into goods/services ► Adding financial value to an organization through the acquisition of other firms ► A sequence of activities that involve movement of materials in a production facility ► All steps in the transformation process that add value even if they don't come from manufacturing Ref: http://highered.html (See the Question No.mcgrawhill.html (See the Question No. costs. Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.org/wiki/Work_sampling#cite_note-Groover-0 Question No: 22 (Marks: 1) .Please choose one Which one of the following is TRUE about work sampling? ► It describes individual human motions that are used in a job task ► It involves determining the length of time it will take to undertake a particular task ► It involves determining the amount of time a worker spends on various activities ► It provides standard times for micro motions such as reach.com .com/sites/0072402857/student_view0/chapter1/multiple_choice_quiz.com volume is: ► Continuous Flow ► Assembly Line ► Batch ► Job shop Ref: http://highered. ► Organizational strategy ► Financial strategy ► Operational strategy ► Tectical strategy Ref: OPERATIONS STRATEGY: (Deals with the operations aspect of an organization). 3) Question No: 21 (Marks: 1) .mcgrawhill. http://en.vuaskari.com/sites/0072983906/student_view0/chapter6/multiple_choice_quiz. move and release Ref: Work Sampling is the statistical technique for determining the proportion of time spent by workers in various defined categories of activity.vuaskari. lead times.

► Total quality control ► Demand management ► Forecasting ► Operations management Ref: http://books. processes. random variations ► Trend.%2520COMPETITIVENESS.Composed & Solved Honey G Vu Askari Team www.com/books?id=d3eREcsD35sC&pg=PA551&dq=The+purpose+of+d emand+management+is+to+coordinate+and+control+all+sources+of+demand+so+the+pr oductive+system+can+be+used+efficiently+and+the+product&hl=en&ei=gTCOTfjdJpC mvgP9pbC5DQ&sa=X&oi=book_result&ct=result&resnum=3&ved=0CDkQ6AEwAg#v =onepage&q=The%20purpose%20of%20demand%20management%20is%20to%20coor dinate%20and%20control%20all%20sources%20of%20demand%20so%20the%20produ ctive%20system%20can%20be%20used%20efficiently%20and%20the%20product&f=tr ue Question No: 26 (Marks: 1) .Please choose one The purpose of ___________ is to coordinate and control all the required sources so that productive system can be used efficiently and to ensure the delivery of product in time. cycle. methods.org.vuaskari. random variations Ref: http://books. operating resources. moving average ► Trend.+costs.+lead+times.com/viewer?a=v&q=cache:Z8OTKodTI24J:bulatov. cycle. and scheduling.google.Please choose one Which relationship exists between the robustness of a product and the probability of failure? ► Positive relation ► Direct relation Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.google.com OS is related to products. seasonality.%252 0STRATEGY.ua/teaching_c ourses/nam_operations/L2%2520PRODUCTIVITY. quality.+operating+resources+are+all+related+to +Operational+strategy&hl=en&pid=bl&srcid=ADGEESjFppdZdPqJCYGeE5eZ0lbXSb BIaQuAZHRq8WGSAb060LQFyePsZ7uLK3tBxikelBwidDvqI2uehI7dlnTODYpZMU2 xVYk6oWk7IHpLh4hW3Brot6pOUAef0XbM42tJV6kLRzg&sig=AHIEtbTlW5C5SYPMTZqjIHd9wX_vuoJE6g Question No: 24 (Marks: 1) . seasonality.com/books?id=8JM6wU_sBc0C&pg=PA144&dq=Which+one+of+th e+following+represents+the+series+of+a+time+forecast?+++++++++++++++Averaging #v=onepage&q&f=false Question No: 25 (Marks: 1) .Please choose one Which one of the following represents the series of a time forecast? ► Averaging. cycle. seasonality.com . http://docs. lead times. seasonality.vuaskari.google. exponential smoothing ► Trend.doc+Quality. costs.

4. For example if a product has 80% probability of functioning then the probability why would it fail will be of 20% and this is due to this inverse relationship. Question No: 27 (Marks: 1) . 6. It should cost effective 3.Composed & Solved Honey G Vu Askari Team www. It should have ability to make effective link between front & backend operations.vuaskari. Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. 5. If CT represents cycle time and D represents the desired output then we can calculate cycle time as (Handouts Page No. 85) Question No: 29 (Marks: 3) Write down the characteristics of well designed service system? 1. User friendly & sustainable. For the high robustness of the product the probability of failure must be low and the extent to which the relationship is Inverse depends upon the rate of the probability of failure. (Handouts Page No. 77) Question No: 28 (Marks: 1) .Please choose one Which of the following refers to the way an organization chooses to produce its goods or services? ► Process selection ► Process reengineering ► Process redesign ► Process design Ref: Process Selection refers to the way an organization chooses to produce its good or services. A well designed system should be well versed with organization vision & mission. Accommodation of variable changes in future. 2.com . Question No: 30 (Marks: 3) What qualities does a successful job design contain? A successful job design contains following qualities.vuaskari.com ► Inverse relation ► Negative relation Ref by Instructor: When the probability of failure is high then it means that there are flaws in the product design or in manufacturing which may affect the product negatively and can lead to its failure and this case the robustness which is the strength or the healthiness of the product will be low. Simple requirements & handling few customer at every customer centre.Please choose one The formula for determining the required cycle time is operation time per day divided by: ► Sum of task times ► Actual output per day (in units) ► Number of workstations ►Desired output (in units) Ref: Cycle time is the maximum time allowed at each workstation to complete its set of tasks on a unit.

z = 1.1 n = (zs/ax) 2 = [(1.116/0.4mints Standard Deviation = S = 2. Understood & agreed by both management & employees 6.Composed & Solved Honey G Vu Askari Team www.1) (6.733) = 3568.4 minutes and standard deviation of 2.1 2 n = (zs/ax) = [(1.1)] 2 2 = [12.96) (2. Now how many observations you will need if desired maximum error is 10% of sample mean? (z= 1. Factors that affect job design. z = 1.96 Error = A = 10% = 0. Carried out by experience personal who have necessary training & background.1)/ (0. 2.96) Do both the employees have same number of observations? Employee # 1: Mean time = X = 6.36 41 observations Employee # 2: Mean time = X = 2.96) (6.4mint.4 minutes with confidence interval of 95%.64]2 2 = (6.com 1. Question No: 31 (Marks: 5) Suppose you want to estimate the time required to perform a certain task by the two employees. Consistent with goals of organization 3. Other employee’s study yielded a mean of 2.vuaskari. Shared with new employees 4.96 Error = A = 10% = 0.4)/ (0.21] 2 = (59.03 3568 observations Question No: 32 (Marks: 5) In some organizations capacity planning takes place very regularly and in some it takes place seldom.1) (2.1mints Standard Deviation = S = 6. In documented Form 5.43125) = 41.vuaskari.com .544/0.4)] 2 = [4. What are the factors that influence the frequency of capacity Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.1 minutes and standard deviation of 6. One employee’s study yielded a mean of 6.1mint.1 minutes with 95% confidence Interval.

vuaskari.com . Facilities that focus on cost of building and operating 3. Technological changes relate to rate and direction of technology changes 4.Composed & Solved Honey G Vu Askari Team www.com planning? FACTORS INFLUENCE THE FREQUENCY OF CAPACITY PLANNING: 1. Behavior of competitors 5.Cost) / Flexibility ► (Quality + Speed+ Cost) / Flexibility Ref: Value= Performance/Cost= (Quality +Speed+ Flexibility)/Cost (Handouts page No. 10) Question No: 3 (Marks: 1) .html (See the Question No.1) Solved By Honey G <abdulhaiee2004@gmail. 05 MIDTERM EXAMINATION Spring 2009 MGT613.Please choose one A business process is a logical set of tasks or activities that: ► Are specific to the operations function ► Are specific to the marketing function ► Are interdependent with other processes ► Have exactly the same performance measures for any process Ref: http://highered.com/sites/0072402857/student_view0/chapter5/multiple_choice_quiz.vuaskari. Capacity strategy for long-term demand which focus on demand patterns and takes into account growth rate and variability 2. Availability of capital and other inputs Paper No.Please choose one Which of the following is referred to as plans for achieving goals? ► Rules ► Strategies ► Policies Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.mcgrawhill.Production / Operations Management (Session .com> Question No: 1 (Marks: 1) .Please choose one Which one of the following formulae can be used to compute value? ► (Quality + Speed – Flexibility) / Cost ► (Quality + Speed+ Flexibility) / Cost ► (Quality + Speed . 05) Question No: 2 (Marks: 1) .

consistent with organization strategy that is used to guide the operations function. (Handouts Page No.Please choose one Which of the following statements corresponds to an order-winning characteristic? ► A factor which may be significant in other parts of the organization ► A factor which gives an organization a competitive edge ► A factor which serves as a minimum standard for purchase ► A factor which increases the profitability of the organization Ref: order winners are the characteristics of an organization’s services that cause it to be perceived as better than the competitor’s services.Please choose one To make operations strategy effective it should be: ► Independent of the organization’s strategy ► Consistent with the organization’s strategy ► Developed by a first line manager ► Independent of time dimension Ref: Operations strategy – The approach.Please choose one Which one of the following techniques uses historical data to predict future value of a variable of interest? ► Time series method ► Causal forecasting method ► Qualitative forecasting method ► Intuitive forecasting method Ref: Time series . 12) Question No: 4 (Marks: 1) . We first study strategy design process with example for manufacturing and Services.Please choose one Which one of the following forecasting techniques uses explanatory variables to predict future demand? ► Associative forecast ► Time series forecast ► Consumer survey ► Executive opinion Ref: Associative Models: forecasting technique that uses explanatory variables to predict future demand.vuaskari. 35) Question No: 7 (Marks: 1) . (Handouts page no.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.uses historical data assuming the future will be like the past and depend on developing relationships between variables that can be expressed to predict future values.com .net/sets/26728-operational-management-3 Composed & Solved Honey G Vu Askari Team www. 14) Question No: 6 (Marks: 1) .► Mission Ref: Strategies are Plans for achieving organizational goals (Handouts Page No. (Handouts Page No.vuaskari. 15) Question No: 5 (Marks: 1 ) . http://cramberry.

26) Question No: 11 (Marks: 1) .1. as in our real estate investment example.Composed & Solved Honey G Vu Askari Team www.vuaskari.000 15.com . to achieve a consensus forecast? ► Consumer surveys ► Executive opinion ► Time series forecast ► Delphi method Ref: Delphi method: Managers and staff complete a series of questionnaires. If a decision situation requires a series of decisions. to achieve a consensus forecast.160/1/ Question No: 10 (Marks: 1) .vuaskari. then a payoff table cannot be created. (Handouts Page No. Meaning the least (best) of the worst.Please choose one Which one of the following is an outcome of Maximin criterion? ► The best of the worst possible payoff ► The best possible payoff ► The best average payoff ► The least of the worst regrets Ref: Maximin determines the worst payoff for each alternative.Please choose one Which one of the following involves completing a series of questionnaires each developed from the previous one. and a decision tree becomes the best method for decision analysis.000 Which one of the following is the correct payoff under LAPLACE approach? Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com Question No: 8 (Marks: 1) .287.Please choose one Given the table: Possible Alternatives future demand High (Rs.Please choose one In which one of the following situations. the use of a decision tree is required instead of a payoff table? ► When there are more than three states of nature ► When there are more than three decision payoffs ► When the decision situation encompasses an extended time period ► When a series of decisions is required Ref: However. the operations manager chooses the best worst alternative.) 8.) Small facility 10.000 Low (Rs.000 Medium facility 12.000 Large facility 18. each developed from the previous one. http://flylib.com/books/en/3.000 20. a payoff table is usually limited to a single decision situation. (Handouts Page No35) Question No: 9 (Marks: 1) .

16. 66) Question No: 14 (Marks: 1) . 9.000 ► Rs.vuaskari.000 ► Rs.design capacity Ref: For example: Actual Output = 36 units / day Design Capacity = 50 units / day Utilization = 36/50 * 100 = 72% (Handouts Page No. http://www.docstoc.► Rs.500 Ref: Take average for each alternative and choose the alternative with best average. Small facility = 10000+8000=18000/2 =9000 Medium facility = 12000+20000 = 32000/2 = 16000 Large facility = 18000+15000 = 33000/2= 16500 Question No: 12 (Marks: 1) . 76) Question No: 15 (Marks: 1) .com/docs/54960443/Lecture-16ppt (See the Slide No.000 ► Rs. (Handouts Page No. 05) Question No: 13 (Marks: 1) .com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which of the following terms of financial analysis are important for the organization to proceed with a capacity alternative decision? ► Cash flow and fixed cost ► Present value and fixed cost ► Cash flow and present value ► Cash flow and profit Ref: Operations manager along with managerial accountant often work to calculate what cash flow or present value in terms of rupees is available for the organization to proceed with a capacity alternative decision.Please choose one Which one of the following mathematical expressions is used to compute utilization? ► Actual output / effective capacity ► Actual output / design capacity ► Actual output + effective capacity ► Actual output .vuaskari.com . 16.Please choose one Which one of the following is the first step in line balancing? Composed & Solved Honey G Vu Askari Team www. 33.Please choose one Which one of the following is called as the difference between designed and utilized capacity? ► Design capacity ► Effective capacity ► Buffer capacity ► Utilization rate Ref: Capacity cushion or buffer is the difference between designed and utilized capacity.

http://www.slidefinder.Please choose one Which one of the following layout types is associated with car assembly? ► Fixed position layout ► Process layout ► Product layout ► Hybrid layout Ref: Product – Layout should suit to the nature of product and its method of production.com/doc/7369836/Facility-Layout Question No: 17 (Marks: 1) .0 Output Capacity = 3.► Specify the sequential relationship among tasks ► Determine the required cycle time.0 minutes? ► 210 units per day ► 3.004 units per day ► 14 units per day Ref: Output Capacity = Operating Time / Cycle Time Output Capacity = 7 / 2. I. aircraft manufacturing and car manufacturing layouts will be different.e.Please choose one What would be the output capacity if an assembly line operates for 7 hours per day with a cycle time of 2.com .net/c/chapter_manufacturing_processes/25822455 (See the Slide No. ► Determine the desired output Ref: http://www.5 Units per day Question No: 19 (Marks: 1) .8 minutes ► 2700 minutes ► 291 minutes Ref: CT= Time Cycle = Operating Time / Desire Output CT= Time Cycle = 9 * 60 / 300 = 1.vuaskari.Please choose one Which of the following probability distribution is used most extensively in dealing with forecasting errors? ► Normal ► Exponential Composed & Solved Honey G Vu Askari Team www.5 units per day ► 0. ► Determine the minimum number of workstations.scribd.vuaskari.03 minutes ► 1.Please choose one What would be the required cycle time for a process that operates 9 hours daily with a desired output of 300 units per day? ► 0. 13) Question No: 16 (Marks: 1) .com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. Sales also affect the layout.8 minutes Question No: 18 (Marks: 1) .

44) Question No: 22 (Marks: 1) .Please choose one Which of the following factors are considered in product and service design? ► Customer satisfaction. http://highered.mcgrawhill.Please choose one Which of the following is an advantage of standardization? ► Frozen designs ► Customized parts ► Interchangeable parts ► Reduced variety Ref: Advantages of Standardization  Interchangeable parts  Orders can be filled from inventory Composed & Solved Honey G Vu Askari Team www.► Beta ► Pareto Ref: http://highered.html (See the Question No.com/sites/0072443901/student_view0/chapter3/self_quiz_from_cd. and production costs ► Customer satisfaction. and production costs Ref: A good product/service design can ensure customer satisfaction. flexibility. quality.Please choose one An automatic car wash is an example of which of the following? ► Customized service ► Batch processing ► Intermittent processing ► Standardized service Ref: Standardized service implies that every customer or item processed receives essentially the same service. quality..org/volumes/display.pdf Question No: 23 (Marks: 1) . An automatic car wash is a good example. quality and production costs. and production costs ► Customer satisfaction. and improvement costs ► Employee motivation.Please choose one Which of the following takes into consideration the design of aesthetics of the product? ► Functional design ► Production design ► Service design ► Product design Ref: Product design (i.com . (Handouts Page No.com/sites/dl/free/0070911894/90584/2ndSampleCh4.vuaskari.e. industrial design) is perhaps most associated with aesthetic considerations http://www.mcgraw-hill.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. quality. 10) Question No: 20 (Marks: 1) .acrwebsite.vuaskari.asp?id=7824 Question No: 21 (Marks: 1) .

com/viewer?a=v&q=cache:HcGpKkXXGsJ:mkuyzu. Easier repair & replacement  Lower design costs.com/viewer?a=v&q=cache:HcGpKkXXGsJ:mkuyzu.pdf+advantage+of+standardization%3F +%E2%96%BA+Frozen+designs+%E2%96%BA+Customized+parts+%E2%96 %BA+Interchangeable+parts+%E2%96%BA+Reduced+variety&hl=en&gl=pk& pid=bl&srcid=ADGEEShgD0r40WYN7Ah8bToiQKVOUwMol8VFKVcS2vJeitl zsbJWm6fdzboUL8C9RzapNADGHnArzelc8KscxcMNZXHbDSWJAfakyrzuLT3Ww2YhDSABe_l4JurNU6Ji-LS_qqG5AQ&sig=AHIEtbQ1hSU2is9EsB7nuPrO6QYqRiIzBQ Question No: 25 (Marks: 1) .google.vuaskari.vuaskari. http://www.com .com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.tr/Chp4.Please choose one Product life cycle is based on which of the following components? ► Place ► Demand ► Supply ► Price Ref: Life Cycle Strategies are based on Demand.etu.edu.google.pdf+advantage+of+standardization%3F +%E2%96%BA+Frozen+designs+%E2%96%BA+Customized+parts+%E2%96 %BA+Interchangeable+parts+%E2%96%BA+Reduced+variety&hl=en&gl=pk& pid=bl&srcid=ADGEEShgD0r40WYN7Ah8bToiQKVOUwMol8VFKVcS2vJeitl zsbJWm6fdzboUL8C9RzapNADGHnArzelc8KscxcMNZXHbDSWJAfakyrzuLT3Ww2YhDSABe_l4JurNU6Ji-LS_qqG5AQ&sig=AHIEtbQ1hSU2is9EsB7nuPrO6QYqRiIzBQ Question No: 24 (Marks: 1) .hammertap.tr/Chp4.edu.Please choose one Which one of the following is the most significant disadvantage of standardization? ► Reduced design costs ► Interchangeable parts ► Reduced variety ► Customized parts Ref: ALL ARE ADVANTAGES EXCEPT 3 RD OPTION: Advantages of Standardization  Interchangeable parts  Orders can be filled from inventory  Easier repair & replacement  Lower design costs.etu.Please choose one Which one of the following is the final stage of product life cycle? ► Growth Composed & Solved Honey G Vu Askari Team www. http://docs.com/nl_0050/ Question No: 26 (Marks: 1) . http://docs.

http://www.5 to 1.davetalks. improving its reliability. http://www. 55) Question No: 29 (Marks: 1) . and reduce promotion costs Ref: DECLINE: In this phase.vuaskari.htm Question No: 28 (Marks: 1) .vuaskari.0 ► 0.► Decline ► Maturity ► Planning Ref: The final stage in the life cycle is the decline.0 ► 0.01 to 1.0 ► 0 to 1.Please choose one Which one of the following statements relates to the final stage of product life cycle? ► Improve reliability. and reduce production costs ► Improve packaging and reliability ► Improve reliability.com/articles/who-wants-live-forever. and reduce quality ► Improve reliability.Please choose one Which one of the following is correct about the range of availability on a measuring index? ► 0.0&f=false Composed & Solved Honey G Vu Askari Team www.html Question No: 27 (Marks: 1) . Two common answers being that it is the voice of the customer (which always sets a standard for the service organization to follow) and the second one being that it should be in the form of a house of quality (Handouts Page No.pk/books?id=818wT_TGJgAC&pg=PA23&lpg=PA23&dq=inde x+range+from+0+to+1.google.0&source=bl&ots=swmbQfISvn&sig=Nj0_bfiYtEEwwonlQAM YUkWh0Bw&hl=en&ei=fU-4Tf7SLMxhAeY6rSADw&sa=X&oi=book_result&ct=result&resnum=7&ved=0CD8Q6AEwBjgK #v=onepage&q=index%20range%20from%200%20to%201.com/TQM-product-life-cycle.websukat. most of the organizations adopt a defensive design R&D Strategy in an attempt to prolong the life of the product by employing new packaging.com. We also should know what Quality Function Deployment is.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which of the following refers to translate the voice of the customer into technical design requirements? ► Concurrent design ► Design for manufacture ► Robust design ► Quality functional deployment Ref: A popular managerial view is that the Quality Function should be deployed at the source or at the design stage.0 Ref: http://books.com . redesigning it.1 to 1.

06) Question No: 33 (Marks: 1) .Please choose one Which one of the following refers to a team having representatives from different functional areas of the organization? ►Traditional work group ►Self-directed team ►Cross-functional team ►Self motivated team Ref: While having representatives from different functions as team members is predicted to facilitate communication with non-team members from those functions.Composed & Solved Honey G Vu Askari Team www.01 ► 5.mcgrawhill.98 Ref: Availability = (MTBF)/ (MTBF + MTR) Availability = 250 / (250+3) Availability = 250 / 253 = 0. When is it needed? (Handouts Page No.03 ► 3. 64) Question No: 32 (Marks: 1) . What kind of capacity is needed? 2.vuaskari. How much is needed? 3.html (See the Question No. this structure Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one The disadvantages of specialization to management include all of the following EXCEPT: ►More absenteeism ►Minimum responsibility ►More turnover ►More difficult to teach the job Ref: http://highered.Please choose one Capacity planning involves answering all of the following questions EXCEPT: ► What kind of capacity is needed? ► How much is needed? ► When is it needed? ► Who is going to decide? Ref: These questions are: 1.com/sites/0072402857/student_view0/chapter10/multiple_choice_quiz.Please choose one What would be the availability if a carpenter is expected to be able to operate for 250 hours between repairs.0 ► 0.vuaskari.988 Question No: 31 (Marks: 1) .com Question No: 30 (Marks: 1) . and the mean repair time is expected to be 3 hours? ► 1.com .

E. Body Stamping. http://www. and Radiators.com/doc/50297174/11/Multiple-Plant-Strategies Question No: 36 (Marks: 1) .mit.Please choose one Which one of the following location strategies is favored by automobile manufacturers? ► Product plant strategy ► Process plant strategy ► Market area plant strategy ► Cost conservation strategy Ref: Process plant strategy: (Sharing of Problems/Improvements among plants) in this different plants concentrate on different aspects of a process.scribd.Please choose one Which one of the following location strategies follows a decentralized approach? ► Process plant strategy ► Market area plant strategy ► Cost conservation strategy ► Product plant strategy Ref: P r o d u c t p l a n t s t r a t e g y : ( Decentralized approach) In this entire products or product lines are produced in separate plants http://www. Budgeting. (Handouts Page No. Automobile manufacturers use this approach with different plants for Engines.com may also create internal conflicts.google.Please choose one Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.pdf%3Fsequence%3D1+team+having+representatives+from+different+functio nal+areas+of+the+organization&hl=en&gl=pk&pid=bl&srcid=ADGEESiZz0JtbazwsFj3 WOxuhpTDJ3LMgStdq5o3KAjjil6ogLEsA07go0PRGGxnd9tFSN1EyQmfkxsF36ST6PakVPq8W0sFVgyN0kKutPRmM5v pEAOtjjM1eJkQDDCvaG0o0P0BC5&sig=AHIEtbQPVw7bHUJDdOn5ZCFS7AOy6L3gTA Question No: 34 (Marks: 1) . Cost Estimation.com/viewer?a=v&q=cache:CpKetaj5A98J:dspace. http://docs.Please choose one Which one of the following refers to the length of time needed to complete a job? ► Work sampling methods ► Work measurement ► Job design ► Methods analysis Ref: And last but not the least work measurements dealt specifically with the length of time needed to complete a job and was linked with Personnel Planning.vuaskari. 93) Question No: 35 (Marks: 1) .g. Scheduling and Worker Compensation.1/2310/SWP-317922870423.com .scribd.edu/bitstream/ha ndle/1721.vuaskari.com/doc/50297174/11/Multiple-Plant-Strategies Question No: 37 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www. Transmissions.

vuaskari.com/pdfs/whitepaper/tqwp23. the other key input into the capacity planning process is a forecast or plan for the organization’s future.com Which of the following refers to bringing together engineering design and manufacturing personnel early in the design phase? ► Reverse engineering ► Concurrent engineering ► Manufacturability ► Serviceability Ref: Concurrent engineering is the bringing together of engineering design and manufacturing personnel early in the design phase.Please choose one The Strategies which are more focused on maintaining or improving the quality of an organization’s products or services are known as: ► Quality at the source ► Time based strategies ► Cost leadership strategies ► Quality-based strategies Ref: Quality-based strategies Focuses on maintaining or improving the quality of an organization’s products or services (Handouts Page No.Please choose one Which of the following best describes the concept of the value chain? ► The step-wise increases in product prices as raw materials are turned into goods/services ► Adding financial value to an organization through the acquisition of other firms ► A sequence of activities that involve movement of materials in a production facility ► All steps in the transformation process that add value even if they don't come from manufacturing Ref: http://highered. http://www.com/sites/0072402857/student_view0/chapter1/multiple_choice_quiz.mcgrawhill.vuaskari.html (See the Question No.Composed & Solved Honey G Vu Askari Team www.teamquest. 53) Question No: 38 (Marks: 1) . (Handouts page no. 18) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com .Please choose one Which of the following is the primary input in capacity planning? ► Supply chain capabilities ► Competitors' strengths ► Demand forecasts ► Overall cost estimates Ref: Besides service level requirements. Capacity planning is really just a process for determining the optimal way to satisfy business requirements such as forecasted increases in the amount of work to be done. 12) Question No: 40 (Marks: 1) . while at the same time meeting service level requirements.pdf Question No: 39 (Marks: 1) .

The highest-level officers shape the strategy and revise it over time. performance. Operation Research: Operations research (also referred to as decision science or management science) is an interdisciplinary mathematical science that focuses on the effective use of technology by organizations. 6. and mathematical optimization — operations research arrives at optimal or near-optimal solutions to complex decision-making problems. and redesigning business operations in the production of goods and/or services. labor. The relationship of operations management to senior management in commercial contexts can be compared to the relationship of line officers to the highest-level senior officers in military science. Needs preventive maintenance. It involves the responsibility of ensuring that business operations are efficient in terms of using as little resources as needed. Poorly skilled workers may not maintain equipment or quality of output of service. Creates dull. Individual incentive plans are impractical Question No: 42 (Marks: 5) Do you perceive that operation management and operation research are the same concepts? NO both concepts are different from each other.com Question No: 41 (Marks: 5) What are some of the reasons that do not favor the use of process layout? 1. Highly susceptible to shutdowns. we can elaborate both in the following manner: Operation Management: Operations management is an area of management concerned with overseeing. Fairly inflexible to changes in volume.vuaskari.com . 3. notably industrial engineering and management science. or yield) or minimum (of loss.Composed & Solved Honey G Vu Askari Team www. while the line officers make tactical decisions in support of carrying out the strategy. In contrast. It is concerned with managing the process that converts inputs (in the forms of materials. Because of its emphasis on human-technology interaction and because of its focus on practical applications. Employing techniques from other mathematical sciences — such as mathematical modeling. operations research has overlap with other disciplines. risk. and energy) into outputs (in the form of goods and/or services).vuaskari. 2. repetitive jobs. 5. and draws on psychology and organization science. and effective in terms of meeting customer requirements. designing. many other science & engineering disciplines focus on technology giving secondary considerations to its use. Operations Research is often concerned with determining the maximum (of profit. 4. or Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. statistical analysis.

06 MIDTERM EXAMINATION Spring 2009 MGT613. 19) Question No: 2 (Marks: 1) .66 units per hr ► 6.com cost) of some real-world objective. distribution.com> Question No: 1 (Marks: 1) . Input (Handouts Page No.vuaskari.66 per hour Question No: 3 (Marks: 1) . product design.2) Solved By Honey G <abdulhaiee2004@gmail. marketing.Please choose one Which one of the following forms of productivity has units of output per dollar input? ► Capital ► Energy ► Labor ► Machine Ref: Capital Productivity Units of output per Rs.vuaskari.Please choose one The major business function consisting of research and development.066 units per hr ► 16.com . input Dollar value of output per Rs.Also called Efficiency at times Productivity = Units Produced / Hours Productivity = 50 / 3 = 16. manufacturing.Please choose one What would be the productivity if a machine produced 50 units in 3 hours? ► 0.Composed & Solved Honey G Vu Askari Team www.Production / Operations Management (Session .66 units per hr Ref: Productivity is a measure of the effective use of resources. Paper No. usually expressed as the ratio of output to input .766 units per hr ► 60. and customer service is refers to: ► Value chain ► The transformation process ► Quality control Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.

pk/books?id=f5p17Sz5NLMC&pg=PA379&lpg=PA379&dq=of +research+and+development#v=onepage&q=of%20research%20and%20development&f =false Question No: 4 (Marks: 1) . (Handouts Page No.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.► Life cycle Ref: http://books.vuaskari.Please choose one Which of the following statements corresponds to an order-winning characteristic? ► A factor which may be significant in other parts of the organization ► A factor which gives an organization a competitive edge ► A factor which serves as a minimum standard for purchase ► A factor which increases the profitability of the organization Ref: order winners are the characteristics of an organization’s services that cause it to be perceived as better than the competitor’s services. http://docs. Since services are intangible.google.pdf+Which+of+the+followi ng+is+NOT+usually+considered+a+general+characteristic+of+a+service%3F+%E2%96 %BA+Production+and+sales+cannot+easily+be+separated+functionally+%E2%96%BA +Many+services+involve+both+tangible+and+intangible+outputs+%E2%96%BA+Produ ction+and+consumption+can+always+be+separated+%E2%96%BA+Degree+of+custom er+contact+is+high&hl=en&gl=pk&pid=bl&srcid=ADGEEShuWMQ96C6O4K2DaS9KmGK-rPQprFwAtcLde-7pLcrju7ARaKaPW0cfES19wotDRnGLRXY2mt2ESMdhRisXsgqIHrkAVBjXKgzKtFi9C8cxTZbCpNt1A4sLEGwm619tSfgJ&sig=AHIEtbSbq2OWcRtK1dw4gNnlnLQJb-T-Kw Question No: 5 (Marks: 1) .com .com/viewer?a=v&q=cache:L4jyS-JP7UsJ:highered.google. they cannot be stored.Please choose one Which of the following is NOT usually considered a general characteristic of a service? ► Production and sales cannot easily be separated functionally ► Many services involve both tangible and intangible outputs ► Production and consumption can always be separated ► Degree of customer contact is high Ref:.com/sites/dl/free/0073403318/823112/Sample_Chap_01. the best payoff of the average for each alternative. (Handouts Page No. 15) Question No: 6 (Marks: 1) .vuaskari. The production and consumption of a service usually occur at the same time.com.mcgrawhill.Please choose one Which one of the following is an implication of Laplace approach of decision making? ► The best of the worst possible payoff ► The best possible payoff ► The best average payoff ► The least of the worst regrets Ref: Laplace. 27) Composed & Solved Honey G Vu Askari Team www.

Please choose one Given the table: Possible Alternatives future demand Possible future demand Low (Rs. the result is a dampened or smoothed data set.Composed & Solved Honey G Vu Askari Team www.Please choose one Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. 18.) High (Rs.000 20.vuaskari. 26) Question No: 8 (Marks: 1) . http://www. 20.000 12. the operations manager chooses the best worst alternative. (Handouts Page No.) 10.com Question No: 7 (Marks: 1) .vuaskari. use this model when demand is stable and there is no evidence of a trend or seasonal pattern.000 18.Please choose one Which one of the following forecasting techniques is used to identify a trend when data is neither growing nor declining rapidly and has no seasonal characteristics? ► Simple moving average ► Delphi method ► Trend adjusted forecast ► Naïve forecast Ref: The Moving Average model takes the average of several periods of data.com . Meaning the least (best) of the worst.000 Which one of the following is the correct payoff under MAXIMIN approach? ►Rs.Please choose one Which one of the following is an outcome of Maximin criterion? ► The best of the worst possible payoff ► The best possible payoff ► The best average payoff ► The least of the worst regrets Ref: Maximin determines the worst payoff for each alternative. 12.000 ►Rs.000 ►Rs.shmula.000 8.com/forecasting-unweightedand-weighted-moving-average-model/308/ Question No: 10 (Marks: 1) .000 ►Rs.000 Ref: Highest minus minimum MAXMIN = 20000 – 12000 = 8000 Question No: 9 (Marks: 1) .000 15. 8.

(Handouts Page No.com . 66) Question No: 11 (Marks: 1) .google.Please choose one Which one of the following perspectives is the most obvious to be considered while evaluating alternatives for future capacity? ► Social ► Political ► Economic ► Legal Ref: http://books.Please choose one Which one of the following manufacturing process is associated with high volume car manufacture? ►Job shop ►Assembly line ►Batch ►Automation Ref: Before discussing JIT look at in-line assembly systems (traditionally used in high volume car manufacture) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Composed & Solved Honey G Vu Askari Team www. process.com Which one of the following refers to the maximum output that a firm can produce under ideal conditions? ► Design capacity ► Effective capacity ► Capacity planning ► Utilization rate Ref: Design capacity is the maximum output rate or service capacity an operation.pk/books?id=tqVIT0xE4NAC&pg=PA192&dq=Economic+pers pectives+evaluating+alternatives+for+future+capacity&hl=en&ei=1o13TfntIoKCOrSY1 McB&sa=X&oi=book_result&ct=result&resnum=1&ved=0CCcQ6AEwAA#v=onepage &q=Economic%20perspectives%20evaluating%20alternatives%20for%20future%20capa city&f=false Question No: 12 (Marks: 1) . 76) Question No: 13 (Marks: 1) .Please choose one Which of the following terms of financial analysis are important for the organization to proceed with a capacity alternative decision? ► Cash flow and fixed cost ► Present value and fixed cost ► Cash flow and present value ► Cash flow and profit Ref: Operations manager along with managerial accountant often work to calculate what cash flow or present value in terms of rupees is available for the organization to proceed with a capacity alternative decision. or facility.vuaskari.com.vuaskari. (Handouts Page No.

If CT represents cycle time and D represents the desired output then we can calculate cycle time as (Handouts Page No.Please choose one The formula for determining the required cycle time is operation time per day divided by: ► Sum of task times ► Actual output per day (in units) ► Number of workstations ►Desired output (in units) Ref: Cycle time is the maximum time allowed at each workstation to complete its set of tasks on a unit.it/chase 2e/studenti/tn/61847_tn05.com .Please choose one Assembly lines relate most closely to a: ► Functional layout ► Product layout ► Process layout ► Departmental layout Ref: Assembly lines are a special case of product layout.oc r.org.ateneonline.vuaskari.doc+%22manufacturing+pr ocess%22+for+%22high+volume+car+manufacture?%22&hl=en Question No: 14 (Marks: 1) . http://docs.google.com/viewer?a=v&q=cache:3jUTDWx2e4IJ:www.pdf+Assembly+lines+relate+most+closely+to+a:+%E2%96%BA+Functional+lay out+%E2%96%BA+Product+layout+%E2%96%BA+Process+layout+%E2%96%BA+D epartmental+layout&hl=en&gl=pk&pid=bl&srcid=ADGEESh8r19njYE70vMpgQzCTp HYGtIHlnmve9br89oTuU_polHaRdI1wM9dTpef325TYLnQrGfqlLZQN7v1tHTYHdzI BcO_HHqJsTShQcxtKw8_4hfncmLzFGuSbmRyBtQgm3VrYB2&sig=AHIEtbRFRHNLG1Fl6j hNlX6n128_iEgUMg Question No: 16 (Marks: 1) .uk/download/sm/ocr_13258_sm_gce_unit_f524.com. 85) Question No: 15 (Marks: 1) .com/search?q=cache:rJ2HjqtUCIQJ:www.google.com http://webcache.googleusercontent. the term assembly line refers to progressive assembly linked by some material handling device.Composed & Solved Honey G Vu Askari Team www.pk/books?id=sWtlOeC3pEC&pg=PA111&lpg=PA111&dq=Hybrid+layout++is+associated+with+a+restaurant &source=bl&ots=sL8qmiQ-be&sig=nzSNWZTNbCFBtjrw0k73nnMMGc&hl=en&ei=UHe4Tdu5GoLJhAenzpGXDw&sa=X&oi=book _result&ct=result&resnum=4&ved=0CCkQ6AEwAw#v=onepage&q&f=false Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following layout type is associated with a restaurant? ► Fixed position layout ► Process layout ► Product layout ► Hybrid layout Ref: http://books.vuaskari. In a general sense.

e. industrial design) is perhaps most associated with aesthetic considerations http://www. and production costs Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one In exponential smoothing model.niscair. 40) = Question No: 19 (Marks: 1) .asp?id=7824 Question No: 20 (Marks: 1) . and production costs ► Customer satisfaction.vuaskari.acrwebsite.com Question No: 17 (Marks: 1) .Please choose one Which of the following takes into consideration the design of aesthetics of the product? ► Functional design ► Production design ► Service design ► Product design Ref: Product design (i.org/volumes/display.pdf+Exponential+smoothing+is+based+on+the+assumption+that+past+d ata+is+more+indicative+of+the+future+than+the+most+recent+occurrences&hl=en&gl= pk&pid=bl&srcid=ADGEESg3c6cLEJGxFAeYDJmynagPFzwnMIlzbF5wpI0nxIgJ8Kn R5-4fdDQIvMBxXbViOzr6hLd0Xq3ud6w8EdBwMdhALCi9obVbWP0pS7MXJEau43xq_TfOulMECZdpwnV3g0TLOyY&sig=AHIEt bTwalQd7sTFtecd46RVg72u_ZLEEg Question No: 18 (Marks: 1) . http://docs.Please choose one Which of the following forecasting technique is based on the assumption that past data is more indicative of the future than the most recent occurrences? ► Exponential smoothing ► Linear regression ► Judgmental forecast ► Naive forecast Ref: In many applications (perhaps in most).Composed & Solved Honey G Vu Askari Team www.com/viewer?a=v&q=cache:QTJvd6__zt8J:nsdl. If this premise is valid – “that the importance of data diminishes as the past becomes more distant” . flexibility.. and improvement costs ► Employee motivation.in/bitstream/ 123456789/829/1/CHAPTER-6%2BFORECASTING%2BTECHNIQUES%2BFormatted.then exponential smoothing may be the most logical and easiest method to use.vuaskari. the most recent occurrences are more indicative of the future than those in the more distant past.com .google.res.Please choose one Which of the following factors are considered in product and service design? ► Customer satisfaction. a denotes: ► Smoothing constant ► Actual forecast ► Forecast error ► Previous forecast Ref: α Alpha smoothing constant (Handouts page No. quality. quality.

46) Question No: 23 (Marks: 1) .com. and production costs Ref: A good product/service design can ensure customer satisfaction.com/docs/19583340/Chapter-4-product-and-service-designppt (See the Slide No.com/sites/dl/free/0073041912/354902/ste41912_ch04.com ► Customer satisfaction. once the design is frozen.google. (Handouts Page No. 14) Question No: 22 (Marks: 1) . quality and production costs.mcgr awhill. quality.Please choose one Which one of the following is the overall objective of product and service design? ► Customer satisfaction and variety ► Customer satisfaction and profitability ► Reliability and variety ► Quality and reliability Ref: http://www.googleusercontent.vuaskari.com/search?q=cache:ASewL4qNRRkJ:highered.docstoc.Please choose one Which one of the following designs resists modifications? ► Frozen design ► Product design ► Service design ► Robust design Ref: Another disadvantage is that a manufacturer may freeze (standardize) a design prematurely and.pdf+Frozen+design+%E2%96 %BA+Product+design+%E2%96%BA+Service+design+%E2%96%BA+Robust+design +resists+modifications&cd=3&hl=en&ct=clnk&gl=pk&source=www. http://webcache. it may find compelling reasons to resist modification.Please choose one CBR stands for which one of the following? ► Commercial board of revenue ► Central board of recycling ► Central board of renovation ► Central board of revenue Ref: CBR denotes Center Board of Revenue (Handouts Page No.Please choose one Which one of the following is a curve showing failure rate over time? ► Cost curve ► Bath tub curve ► Fish bone diagram ► Reliability curve Ref: The figure above shows a bathtub shape and thus rightly is referred to as the Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com .pk Question No: 24 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.vuaskari. 44) Question No: 21 (Marks: 1) .

com.Please choose one Capacity planning involves answering all of the following questions EXCEPT: ► What kind of capacity is needed? ► How much is needed? ► When is it needed? ► Who is going to decide? Ref: These questions are: 4.Please choose one Which of the following management level is responsible for long-range capacity planning? ► Lower management ► Middle management ► Top management ► Non managerial employees Question No: 26 (Marks: 1) .Please choose one The disadvantages of specialization to management include all of the following EXCEPT: ►More absenteeism ►Minimum responsibility ►More turnover ►More difficult to teach the job Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.google. When is it needed? (Handouts Page No. (Handouts Page No.Composed & Solved Honey G Vu Askari Team www.pk/books?id=d3eREcsD35sC&pg=PA224&lpg=PA224&dq=Ad vantages+of+specialization+To+management+1+Rapid+training+of+the+work+force+2.+High+output+due+to+simple+and+repetitive+wor k&source=bl&ots=R5XoCdpdob&sig=H_j0m4evxgrOj_nOQ9b65cT3pg8&hl=en&ei=k wi3TbT0J8HU4wbg4aD_Dw&sa=X&oi=book_result&ct=result&resnum=2&ved=0CBg Q6AEwAQ#v=onepage&q&f=false Question No: 28 (Marks: 1) . 64) Question No: 27 (Marks: 1) .Please choose one The advantages of specialization to management include all of the following EXCEPT: ► Rapid training of the workforce ► Ease in recruiting new workers ► Fewer turnovers ► Less boredom for workers Ref: http://books. Ease+in+recruiting+new+workers+3. On the Y axis we represent the Failure rate and on the X axis we represent the Time. How much is needed? 6.vuaskari.com Bathtub curve.vuaskari. What kind of capacity is needed? 5.com . 60) Question No: 25 (Marks: 1) .

is the systematic study of the human motions used to perform an operation .Please choose one Which of the following can be used to compute standard time? ►Multiplying the elemental average time by the rating factor ►Dividing the average elemental time by the rating factor ►Multiplying the normal cycle time by the rating factor ►Multiplying the normal cycle time by one plus the allowance factor Ref: Standard Time=ST=NT X AF is the normal time plus allowance for delays like (getting a glass of water or going to the washroom human needs) (Handouts Page No.com .com/sites/0072402857/student_view0/chapter10/multiple_choice_quiz.html (See the Question No.Please choose one Which one of the following is the focus of predetermined motion time system? ►Individual human motions that are used in a job task ►Determining the length of time it will take to undertake a particular task ►Determining the amount of time a worker spends on various activities ►Providing standard times for micro motions such as reach move and release Ref: Motion Study .com Ref: http://highered. http://docs.cofc. 06) Question No: 29 (Marks: 1) .10) Question No: 30 (Marks: 1) .pps+Which+one+of+ the+following+is+the+focus+of+predetermined+motion+time+system%3F+%E2%96%B AIndividual+human+motions+that+are+used+in+a+job+task+%E2%96%BADeterminin g+the+length+of+time+it+will+take+to+undertake+a+particular+task+%E2%96%BADet ermining+the+amount+of+time+a+worker+spends+on+various+activities+%E2%96%B AProviding+standard+times+for+micro+motions+such+as+reach+move+and+release&hl =en&gl=pk&pid=bl&srcid=ADGEESg98089PrQON31UO76B07KiZnAHJC27_ixZbrsm xk_tTH9ugfa4o-LOC24Z2pYwoxHbnfe5nai0vGFbUZBAylXV3bq9nQj_xvUtjXq5xsAFOgb3FJ8b98rnwbhCjd Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com/viewer?a=v&q=cache:7JxnvEitpVAJ:hodgesh. It is very effective in improving worker productivity and lowering costs.vuaskari.edu/D SCI304/PPT/10%2520Design%2520of%2520Work%2520Systems.com/sites/0072402857/student_view0/chapter10/multiple_choice_quiz.Please choose one Technology has impacted the work place by: ►Adding to the existing geographical barriers for recruiting ►Increasing the cost of telecommuting ►Increasing the amount required to be spent on training ►Unifying the workforce to a common skill level Ref: http://highered.mcgrawhill.google.people.the purpose is to eliminate unnecessary motions used to perform an operation.html (See the Question No.vuaskari.mcgrawhill.Composed & Solved Honey G Vu Askari Team www. 92) Question No: 31 (Marks: 1) .

96) Question No: 33 (Marks: 1) .scribd.Please choose one Which one of the following is an example of community factors that affect location decisions? ►Transportation ►Quality of life ►Location of new markets ►Location of raw materials Ref: Community Considerations  Quality of life  Services  Attitudes  Taxes  Environmental regulations  Utilities  Developer support (Handouts Page No.Please choose one Which of the following is the primary input in capacity planning? Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.vuaskari.com .Please choose one Which one of the following is an example of site related factors that affect location decision? ► Transportation ► Quality of life ► Location of new markets ► Location of raw materials Ref: Site Related Factors  Land  Transportation  Environmental  Legal (Handouts Page No.com KLszZ3_wm&sig=AHIEtbSL8z2o7SHr_GiGcFUgUCLNFQFiAw Question No: 32 (Marks: 1) .vuaskari.Composed & Solved Honey G Vu Askari Team www.com/doc/50297174/11/Multiple-Plant-Strategies Question No: 35 (Marks: 1) .Please choose one Which one of the following location strategies follows a decentralized approach? ► Process plant strategy ► Market area plant strategy ► Cost conservation strategy ► Product plant strategy Ref: P r o d u c t p l a n t s t r a t e g y : ( Decentralized approach) In this entire products or product lines are produced in separate plants http://www. 96) Question No: 34 (Marks: 1) .

move and release Ref: Work Sampling is the statistical technique for determining the proportion of time spent by workers in various defined categories of activity.org/wiki/Work_sampling#cite_note-Groover-0 Question No: 38 (Marks: 1) .com .Please choose one Which one of the following is TRUE about work sampling? ► It describes individual human motions that are used in a job task ► It involves determining the length of time it will take to undertake a particular task ► It involves determining the amount of time a worker spends on various activities ► It provides standard times for micro motions such as reach. ► Services are intangible. while at the same time meeting service level requirements.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. Capacity planning is really just a process for determining the optimal way to satisfy business requirements such as forecasted increases in the amount of work to be done.pdf Question No: 36 (Marks: 1) .com/pdfs/whitepaper/tqwp23. http://en. the other key input into the capacity planning process is a forecast or plan for the organization’s future.► Supply chain capabilities ► Competitors' strengths ► Demand forecasts ► Overall cost estimates Ref: Besides service level requirements. ► Consumption and production take place simultaneously.teamquest.Please choose one Services differ from manufacturing in all the following ways EXCEPT: ► Customers typically interact directly with the service delivery process.vuaskari. http://www.vuaskari.Please choose one Which of the following statements would generally be considered as correct job shop? ►A continuous process has lower output volume as compared to job shop ►Equipment flexibility is lower in job shop than that of a continuous process ►Labor costs are higher in a Job Shop operation than in most other processes ►Batch processing produces a more standard range of products than continuous flow processes Question No: 37 (Marks: 1) . ► Services can be stored Ref: service operations are different from manufacturing operations in terms of  Tangible and intangible output  customer consumption  use of labor and equipment  customer contact  customer participation in conversion process Composed & Solved Honey G Vu Askari Team www.wikipedia.

Composed & Solved Honey G Vu Askari Team www. (Handouts page No. Operations and Marketing  Value addition refers to conversion of raw materials to finished goods or services. restaurants etc. food handling. finance and other functions to operations function? Functions with in an Organization  The Operations function consists of all activities that are directly related to production of a good or service. 33) Question No: 41 (Marks: 5) Operations management does not work in isolation within an organization. Police. transportation. individuals naturally because forecasting errors in a group tend to cancel out forecasting errors for individuals.  Operations function exist in services like healthcare.Please choose one Forecasting for groups tend to be more accurate than forecasting for individual items because: ► A group is composed of a number of items ► A group exhibits a uniform behavior ► A group cancels the forecasting errors among items ► A group behavior is relatively less uncertain Ref: Forecasts more accurate for groups vs.vuaskari. How would you relate marketing.vuaskari.Please choose one ___________ purpose is to coordinate and control all the required sources so that productive system can be used efficiently and to ensure the delivery of product in time. Traffic.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.google.  Operations function forms the core of all businesses. ► Total quality control ► Demand management ► Forecasting ► Operations management Ref: http://books. consultancy.com/books?id=d3eREcsD35sC&pg=PA551&dq=The+purpose+of+d emand+management+is+to+coordinate+and+control+all+sources+of+demand+so+the+pr oductive+system+can+be+used+efficiently+and+the+product&hl=en&ei=gTCOTfjdJpC mvgP9pbC5DQ&sa=X&oi=book_result&ct=result&resnum=3&ved=0CDkQ6AEwAg#v =onepage&q=The%20purpose%20of%20demand%20management%20is%20to%20coor dinate%20and%20control%20all%20sources%20of%20demand%20so%20the%20produ ctive%20system%20can%20be%20used%20efficiently%20and%20the%20product&f=tr ue Question No: 40 (Marks: 1) .com .answers. measuring activities and resources http://wiki.com/Q/How_do_service_operations_differ_from_manufacturing_ope rations Question No: 39 (Marks: 1) .

96) Do both the employees have same number of observations? Employee # 1: Mean time = X = 6.1 minutes with 95% confidence Interval.  The revenues from selling goods is used in betterment of existing product or service or R &D. E. Storage of goods which have been produced ahead of scheduled production.vuaskari. investment in new facilities and equipments  Weeding out or eliminating non value adding operations.4mints Standard Deviation = S = 2. One employee’s study yielded a mean of 6.  Finance and Operation Personnel exchange information and expertise in the following way  Budgets  Economic analysis of investment proposal  Provision of funds Question No: 42 (Marks: 5) Suppose you want to estimate the time required to perform a certain task by the two employees.com .  Operations people need information about demand over a short range in order to purchase raw materials or manage inventory or schedule production plan where as the design people need information to redesign or simply sign new products or services. increases storage and inventory costs.vuaskari.  Marketing provides valuable information about the competitors customers needs and communicate it to the operations people on short term and design people on the long term basis. Finance  The finance function focuses on activities that relate to securing resources at favorable prices and then allocating these resources through out the organization. Value added often refers to the difference between the cost of the raw material and the price of the finished good.4 minutes with confidence interval of 95%.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.1 2 n = (zs/ax) Composed & Solved Honey G Vu Askari Team www.4 minutes and standard deviation of 2. Other employee’s study yielded a mean of 2.1 minutes and standard deviation of 6.  Marketing department assesses the customer’s needs and communicate it to the operations people on short term and design people on the long term basis.g. z = 1. Now how many observations you will need if desired maximum error is 10% of sample mean?(z= 1.1mint.96 Error = A = 10% = 0. reducing storage cost would reduce transformation cost and thus increase value addition  Marketing relates to selling of a good or service of the organization through advertising and pricing decisions.

mcgrawhill.1)] 2 = [12.vuaskari.03 3568 observations Paper No.vuaskari. including and especially on assembly lines.com Employee # 2: Mean time = X = 2.116/0.4)] 2 = [4.com/sites/0072402857/student_view0/chapter1/multiple_choice_quiz. z = 1.43125)2 = 41.96 Error = A = 10% = 0.1mints Standard Deviation = S = 6.= [(1.733) 2 = 3568.64]2 = (6.2) Solved By Honey G <abdulhaiee2004@gmail.1) (2.96) (6. 07 MIDTERM EXAMINATION Fall 2010 MGT613. http://en.4)/ (0.544/0. which introduced electric motors to the then-well-known technique of chain or sequential production.4mint.36 41 observations Composed & Solved Honey G Vu Askari Team www.org/wiki/Mass_production OR http://highered.21] = (59. series production.1 n = (zs/ax) 2 2 = [(1. Mass production was popularized in the 1910s and 1920s by Henry Ford's Ford Motor Company.Please choose one Who developed the use of standardization in large-scale mass production using a moving assembly line? ► Frederick Winslow Taylor ► Frank Gilbreth ► Adam Smith ► Henry Ford Ref: Mass production (also called flow production.96) (2.com . or serial production) is the production of large amounts of standardized products.com> Question No: 1 (Marks: 1) .wikipedia. repetitive flow production.1) (6.Production / Operations Management (Session .1)/ (0.html (See the Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.

such as cost. Input (Handouts Page No.vuaskari.com/viewer?a=v&q=cache:bYWPs-Ig99IJ:highered.com .com/sites/dl/free/0073525251/886181/stevenson11e_sample_ch02.vuaskari.google. 19) Question No: 3 (Marks: 1) .mcgrawhill.Please choose one Which one of the following is a measure of productivity that involves measuring inputs and outputs using a common unit of measurement? ► Multifactor ► Partial ► Single ► Total Ref: Calculations of multifactor productivity measure inputs and outputs using a common unit of measurement. input Dollar value of output per Rs.Please choose one Which one of the following forms of productivity has units of output per dollar input? ► Capital ► Energy ► Labor ► Machine Ref: Capital Productivity Units of output per Rs. Question No: 2 (Marks: 1) . 05) . the measure might use cost of inputs and units of the output: http://docs. For instance. 19) Question No: 4 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.pdf+Multifactor+i s+a+measure+of+productivity+that+involves+measuring+inputs+and+outputs+using+a+ common+unit+of+measurement&hl=en&gl=pk&pid=bl&srcid=ADGEEShIkJnaEXjhLlA3HACWDXOFhSy4GxPv8YQXZJlU3WT0go2JJj8vnbbzyuq3hxydg1DjvPnqXn6l7 _WK80EPhN15OYu_iNwIuxMf0zGIxME7Z2JTjx1YPoSJERrLKF0cWbvkXb&sig=AHIEtbTWWf1ESOM052Hr kqk5mCU24fLbQA Question No: 5 (Marks: 1) .com Question No.Please choose one Which one of the following forms of productivity has units of output per shift? ►Capital ►Energy ►Labor ►Machine Ref: Labor Productivity:  Units of output per labor hour  Units of output per shift  Value-added per labor hour (Handouts Page No.Please choose one Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.

over several periods. 14) Question No: 9 (Marks: 1) .Cost) / Flexibility ► (Quality + Speed+ Cost) / Flexibility Ref: Value= Performance/Cost= (Quality +Speed+ Flexibility)/Cost (Handouts page No.com/saphelp_45b/helpdata/en/a5/6320e843a211d189410000e829fbbd/con tent.Composed & Solved Honey G Vu Askari Team www.03 Square yards Question No: 6 (Marks: 1) .Please choose one Which one of the following formulae can be used to compute value? ► (Quality + Speed – Flexibility) / Cost ► (Quality + Speed+ Flexibility) / Cost ► (Quality + Speed .20 square yards/hr ► 108.slideshare.vuaskari.com .Please choose one Which one of the following is a limitation of a moving average having a trend? ► The forecast lags behind the actual ► The forecast represents demand more accurately ► The forecast will not be accurate ► The forecast will not be reliable Ref: If. the forecast values always lag behind the actual values by one or several periods in the first-order exponential smoothing procedure.htm Question No: 10 (Marks: 1) .com What would be the productivity if 9 workers installed 650 square yards of carpeting in 6 hours? ► 12.30 square yards/hr ► 5850 square yards/hr Ref: Productivity = Output Quantity / Input Quantity Productivity = 650 / (9 * 6) Productivity = 650/54 = 12. a time series shows a change in the average value which corresponds to the trend model. http://help.vuaskari.Please choose one All of the following are examples of quantitative forecasting EXCEPT: ► Delphi method ► Time series analysis ► Associative models ► Naïve forecasting Ref: http://www.03 square yards/hr ► 72. 10) Question No: 7 (Marks: 1) .sap.net/knksmart/forecasting-slides (See the Slide No.Please choose one Which one of the following is an index used to measure actual output relative to design capacity? ► Efficiency Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.

bnet. http://www. where utilization = actual output divided by design capacity. if 34 cars are produced in a day with a design capacity of 50 cars per day? ► 68% ► 1.Please choose one Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.google.47% ► 84% ► 16% Ref: Utilization = Actual Capacity / Design Capacity * 100 Utilization = 34 / 50 * 100 = 68% Question No: 12 (Marks: 1) .vuaskari. attracting highly skilled individuals is no longer as high a priority. Firms in this stage may pay high wages to retain skilled talent. http://docs.pdf+stages+of+product+life+c ycle+relates+to+more+predictable+behavior+in+terms+of+capacity+requirements&hl=e n&gl=pk&pid=bl&srcid=ADGEESigJYxwqHconGqfCMjw0LjJ83rXBJuDpDj9ii072VUwmVTBF6KXm7xu1THfTijPxrsbqKJD0KKZziOIaotlvC4pPqcwxZ2J3KdX3QIQo8iw3VCTRAsXg2 Pk69UvRqQsYng7dB&sig=AHIEtbS89CgRHNC6-p0WknAgth-vMlRvbg Question No: 13 (Marks: 1) .► Effective capacity ► Effectiveness ► Utilization Ref: It can be expressed as a ratio.rutgers.com Question No: 11 (Marks: 1) .Please choose one Which one of the following stages of product life cycle relates to more predictable behavior in terms of capacity requirements? ► Introduction ► Growth ► Maturity ► Decline Ref: Maturity Stage. As the products of firms move into the maturity stage. Economic downturns are handled by employee layoffs. Conflict resolutions and due process under collective bargaining are the grievance procedures with third party arbitration (Kochan & Chalykoff.rci.Please choose one What would be the utilization. 1985).com .com/viewer?a=v&q=cache:jQVb4SnKAYsJ:www.com/topics/capacity+utilization Composed & Solved Honey G Vu Askari Team www.vuaskari. This measure is used in both capacity planning and capacity requirements planning processes. Firms in the mature stage have an extensive internal labour market and extensive training and development programs. The environment (customer demand and competitors) becomes more stable and predictable (but as competitive) in comparison with the growth stage.edu/~sja cksox/PDF/DeterminantsofHRMPrioritiesandImplications.

html (See the Question No.vuaskari.com/viewer?a=v&q=cache:QTJvd6__zt8J:nsdl.res. the most recent occurrences are more indicative of the future than those in the more distant past.com/sites/0072443901/student_view0/chapter3/self_quiz_from_cd.then exponential smoothing may be the most logical and easiest method to use.Please choose one Which of the following probability distribution is used most extensively in dealing with forecasting errors? ► Normal ► Exponential ► Beta ► Pareto Ref: http://highered. I. http://www.google. http://docs. If this premise is valid – “that the importance of data diminishes as the past becomes more distant” .scribd.mcgrawhill.e.niscair.Please choose one Which of the following forecasting technique is based on the assumption that past data is more indicative of the future than the most recent occurrences? ► Exponential smoothing ► Linear regression ► Judgmental forecast ► Naive forecast Ref: In many applications (perhaps in most).in/bitstream/ 123456789/829/1/CHAPTER-6%2BFORECASTING%2BTECHNIQUES%2BFormatted. Sales also affect the layout.vuaskari.pdf+Exponential+smoothing+is+based+on+the+assumption+that+past+d ata+is+more+indicative+of+the+future+than+the+most+recent+occurrences&hl=en&gl= pk&pid=bl&srcid=ADGEESg3c6cLEJGxFAeYDJmynagPFzwnMIlzbF5wpI0nxIgJ8Kn Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com .Composed & Solved Honey G Vu Askari Team www. 10) Question No: 15 (Marks: 1) . aircraft manufacturing and car manufacturing layouts will be different.Please choose one Which one of the following is an application of simple exponential smoothing? ► Establishing durability ► Finding reliability ► Scheduling services ► Quality improvement Question No: 16 (Marks: 1) .com/doc/7369836/Facility-Layout Question No: 14 (Marks: 1) .com Which one of the following layout types is associated with car assembly? ► Fixed position layout ► Process layout ► Product layout ► Hybrid layout Ref: Product – Layout should suit to the nature of product and its method of production.

industrial design) is perhaps most associated with aesthetic considerations http://www.vuaskari.docstoc..e.asp?id=7824 Question No: 18 ( Marks: 1 ) .acrwebsite.com/articles/who-wants-live-forever. 87) Question No: 21 (Marks: 1) .Please choose one Which of the following takes into consideration the design of aesthetics of the product? ► Functional design ► Production design ► Service design ► Product design Ref: Product design (i. 14) Question No: 19 (Marks: 1) .com/docs/19583340/Chapter-4-product-and-service-designppt (See the Slide No. http://www.davetalks.com R5-4fdDQIvMBxXbViOzr6hLd0Xq3ud6w8EdBwMdhALCi9obVbWP0pS7MXJEau43xq_TfOulMECZdpwnV3g0TLOyY&sig=AHIEt bTwalQd7sTFtecd46RVg72u_ZLEEg Question No: 17 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www. (Handouts Page No.Please choose one Which one of the following is the goal of method analysis? ► Dividing and analyzing a job ► Check individual human motions used to perform an operation ► Determining the length of time it will take to undertake a particular task ► Determining the amount of time a worker spends on various activities Ref: Design of Work Systems is used to describe the two basic approaches to job design.org/volumes/display.com .Please choose one Which one of the following is the final stage of product life cycle? ► Growth ► Decline ► Maturity ► Planning Ref: The final stage in the life cycle is the decline.Please choose one Which one of the following is the overall objective of product and service design? ► Customer satisfaction and variety ► Customer satisfaction and profitability ► Reliability and variety ► Quality and reliability Ref: http://www.Please choose one Which one of the following is the focus of predetermined motion time system? Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.vuaskari.html Question No: 20 (Marks: 1) .

http://www. http://docs.Please choose one Which one of the following location strategies follows a decentralized approach? ► Process plant strategy ► Market area plant strategy ► Cost conservation strategy ► Product plant strategy Ref: P r o d u c t p l a n t s t r a t e g y : ( Decentralized approach) In this entire products or product lines are produced in separate plants http://www.is the systematic study of the human motions used to perform an operation . Transmissions.com/doc/50297174/11/Multiple-Plant-Strategies Composed & Solved Honey G Vu Askari Team www.people.com/viewer?a=v&q=cache:7JxnvEitpVAJ:hodgesh.the purpose is to eliminate unnecessary motions used to perform an operation. It is very effective in improving worker productivity and lowering costs.google. E. and Radiators.com .com/doc/50297174/11/Multiple-Plant-Strategies Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following location strategies is favored by automobile manufacturers? ► Product plant strategy ► Process plant strategy ► Market area plant strategy ► Cost conservation strategy Ref: Process plant strategy: (Sharing of Problems/Improvements among plants) in this different plants concentrate on different aspects of a process.com Question No: 23 (Marks: 1) .scribd.edu/D SCI304/PPT/10%2520Design%2520of%2520Work%2520Systems.g. Body Stamping.►Individual human motions that are used in a job task ►Determining the length of time it will take to undertake a particular task ►Determining the amount of time a worker spends on various activities ►Providing standard times for micro motions such as reach move and release Ref: Motion Study .vuaskari. Automobile manufacturers use this approach with different plants for Engines.pps+Which+one+of+ the+following+is+the+focus+of+predetermined+motion+time+system%3F+%E2%96%B AIndividual+human+motions+that+are+used+in+a+job+task+%E2%96%BADeterminin g+the+length+of+time+it+will+take+to+undertake+a+particular+task+%E2%96%BADet ermining+the+amount+of+time+a+worker+spends+on+various+activities+%E2%96%B AProviding+standard+times+for+micro+motions+such+as+reach+move+and+release&hl =en&gl=pk&pid=bl&srcid=ADGEESg98089PrQON31UO76B07KiZnAHJC27_ixZbrsm xk_tTH9ugfa4o-LOC24Z2pYwoxHbnfe5nai0vGFbUZBAylXV3bq9nQj_xvUtjXq5xsAFOgb3FJ8b98rnwbhCjd KLszZ3_wm&sig=AHIEtbSL8z2o7SHr_GiGcFUgUCLNFQFiAw Question No: 22 (Marks: 1) .scribd.vuaskari.cofc.

vuaskari. http://docs.com/viewer?a=v&q=cache:XUm6ltzkqJwJ:amaiu.com . machine. When is it needed? http://docs. or worker.pbworks. department.Please choose one Organizational strategies relate to which of the following sets of factors? Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.doc+capacity+planning+helps+managers+ quantify+production+capability&hl=en&pid=bl&srcid=ADGEESgdFdpntlZr3VP2j2fW7 9QGsGD51GhPti0lI2cZBZz6Na8bfUjBNDEB30R56MO7G2srDEW5gbqKE2ORdLy2r XBBcqsWedpL6ntC5Nd-Sso_COn_VnnbNA7Bgm_hGBkxptIoKup&sig=AHIEtbS2U8M8uNEWGDLCOxGTMQfTS59NpQ Question No: 26 (Marks: 1) . How much is needed? 3.com/viewer?a=v&q=cache:hle5jRNl1yUJ:farfromneutral.pdf+Factor+rating+enables+decision+makers+to +incorporate+their+personal+opinions+and+quantitative+information&hl=en&pid=bl&s rcid=ADGEESh4_FZX_uWV4qLQb5LaqEt_hOyLPwunPeMA0DqFcHqiMAkZG5tmP74ZKXG2hqBvICBP L8NehlKvFrgCCM5CtE1Q1Y8WVDtcLK_Zr8sWybaKr67vdl4ZTIj5rdMy4CyfGqEiYl&sig=AHIEtbR8oCpDNO fTQM0UVhdYpjgMo34SgQ Question No: 25 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.com Question No: 24 (Marks: 1) .vuaskari.google.com/kaizen/ wpcontent/uploads/web_location_planning. and thereby make other decisions or plans related to those quantities.google.%2B3. The capacity of an operating unit is an important piece of information for planning purposes: It enables managers to quantify production capability in terms of inputs or outputs. The basic questions in capacity planning are the following: 1.Please choose one In which of the following approaches location decision is based on personal opinions and quantitative information? ► Factor rating ► Market area plant strategy ► Currency fluctuations ► Product plant strategy Ref: Factor rating enables decision makers to incorporate their personal opinions and quantitative information in the decision process. What kind of capacity is needed? 2. store.Please choose one Which one of the following is TRUE about the importance of capacity planning? ► It is profitable ► It increase the capacity of productive unit ► It helps managers quantify production capability ► It establishes good relationship with the customer Ref: The operating unit might be a plant.com/f/ABI 301%2BLecture%2BNote%2B%2BNo.

growth rate and market share ►Scheduling.Composed & Solved Honey G Vu Askari Team www.+lead+times+and +survival&hl=en&gl=pk&pid=bl&srcid=ADGEEShIkJnaEXjhLlA3HACWDXOFhSy4GxPv8YQXZJlU3WT0go2JJj8vnbbzyuq3hxydg1DjvPnqXn6l7 _WK80EPhN15OYu_iNwIuxMf0zGIxME7Z2JTjx1YPoSJERrLKF0cWbvkXb&sig=AHIEtbRBvXb8MDQZrhUT 8qmH-CP_4ToLlw&pli=1 Question No: 27 (Marks: 1) .Please choose one Which one of the following forecasting methods uses subjective inputs such as opinions from consumer surveys. managers and experts? ► Time series model ► Least Square method ► Judgmental forecasting model ► Associative forecasting model Ref: Judgmental .+operating+resources. 13) http://docs. leads times and target market ►Quality. sales staff.Please choose one Transportation method helps in solving which of the following problems? ► Facility location problems ► Allocation of cost problems ► Workforce management problems ► Unfamiliar laws and regulations problems Ref: Transportation Method is a quantitative approach that can help solve multiple facility location problems. lead times and survival Ref: Survival. such as consumer surveys. profitability.+gro wth+rate+and+market+share+%E2%96%BAScheduling. These insights are not available publicly. market share (Book Page/Slide No. 35) Question No: 28 (Marks: 1) .com/sites/dl/free/0073525251/886181/stevenson11e_sample_ch02.google.mcgrawhill. the sales staff.+leads+times+and+target+market+%E2%96%BAQuality.vuaskari. profitability.+profitability.com .vuaskari.+growth+rate+and+market+share+%E2%96%BAProfitability. Growth rate. operating resources. profitability.pdf+Organization al+strategies+relate+to+which+of+the+following+sets+of+factors?+%E2%96%BA+Sur vival. (Handouts Page No. and panels of experts.+profitability.com ►Survival. (Handouts Page No. survival. 98) Paper No. managers and executives.uses subjective inputs meaning that a judgmental forecast rely on analysis of subjective inputs obtained from various sources. 08 Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com/viewer?a=v&q=cache:bYWPs-Ig99IJ:highered. growth rate and market share ►Profitability.+survi val.

vuaskari. 03) Question No: 4 (Marks: 1) .com> Question No: 1 (Marks: 1) .66 units per hr Ref: Productivity is a measure of the effective use of resources. the role of an OPERATIONS MANAGER is to sustain. protect and project the company's long term strategies ► To develop organizational strategy that reflects the operational strategy ► To sustain. and project the company’s operations side.66 per hour Question No: 3 (Marks: 1) .66 units per hr ►6.Please choose one Operations manager is responsible for all of the following EXCEPT: ►Forecasting ►Capacity planning ►Inventory management ►Distributing organizations’ goods Ref: Operations Managers job responsibility includes but is not limited to:  Forecasting  Capacity planning  Scheduling  Inventory Management  Quality Assurance and Control  Motivating employees  Deciding where to locate facilities (Handouts Page No.066 units per hr ►16.Production / Operations Management (Session . usually expressed as the ratio of output to input .Also called Efficiency at times Productivity = Units Produced / Hours Productivity = 50 / 3 = 16.766 units per hr ►60.Please choose one What would be the productivity if a machine produced 50 units in 3 hours? ►0.Please choose one Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com MIDTERM EXAMINATION Spring 2009 MGT613. protect. 01) Question No: 2 (Marks: 1) . protect and project the company’s operation/production side Ref: Whether profit or non profit.com .Composed & Solved Honey G Vu Askari Team www.vuaskari.Please choose one Which ONE of the following statements correctly explains the role of operation's manager? ► To coordinate the activities between marketing and finance department ► To sustain. (Handouts Page No.1) Solved By Honey G <abdulhaiee2004@gmail.

pdf+Organization al+strategies+relate+to+which+of+the+following+sets+of+factors?+%E2%96%BA+Sur vival.com/sites/dl/free/0073525251/886181/stevenson11e_sample_ch02.com Which one of the following formulae can be used to compute value? ► (Quality + Speed – Flexibility) / Cost ► (Quality + Speed+ Flexibility) / Cost ► (Quality + Speed . 10) Question No: 5 (Marks: 1) . profitability.+gro wth+rate+and+market+share+%E2%96%BAScheduling.+survi val.+operating+resources.vuaskari.google. 13) http://docs.Composed & Solved Honey G Vu Askari Team www.com/viewer?a=v&q=cache:bYWPs-Ig99IJ:highered.Cost) / Flexibility ► (Quality + Speed+ Cost) / Flexibility Ref: Value= Performance/Cost= (Quality +Speed+ Flexibility)/Cost (Handouts page No.vuaskari.Please choose one Which of the following statements corresponds to an order-winning characteristic? ► A factor which may be significant in other parts of the organization ► A factor which gives an organization a competitive edge ► A factor which serves as a minimum standard for purchase ► A factor which increases the profitability of the organization Ref: order winners are the characteristics of an organization’s services that cause it to Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. Growth rate. growth rate and market share ►Scheduling.com . growth rate and market share ►Profitability. survival. profitability.Please choose one Which one the following formula or function can be used to measure the performance? ► Flexibility + profit+ operations ► Work + profit + value ► Quality + speed + flexibility ► Profit + Incentives + standards Ref: Value= Performance/Cost= (Quality +Speed+ Flexibility)/Cost (Handouts page No.+lead+times+and +survival&hl=en&gl=pk&pid=bl&srcid=ADGEEShIkJnaEXjhLlA3HACWDXOFhSy4GxPv8YQXZJlU3WT0go2JJj8vnbbzyuq3hxydg1DjvPnqXn6l7 _WK80EPhN15OYu_iNwIuxMf0zGIxME7Z2JTjx1YPoSJERrLKF0cWbvkXb&sig=AHIEtbRBvXb8MDQZrhUT 8qmH-CP_4ToLlw&pli=1 Question No: 7 (Marks: 1) .+profitability.mcgrawhill. market share (Book Page/Slide No. 10) Question No: 6 (Marks: 1) – Please choose one Organizational strategies relate to which of the following sets of factors? ►Survival. lead times and survival Ref: Survival. profitability.+profitability.+leads+times+and+target+market+%E2%96%BAQuality.+growth+rate+and+market+share+%E2%96%BAProfitability. operating resources. leads times and target market ►Quality.

personal opinions. 34) Question No: 10 (Marks: 1) . It relies solely on soft information like human factors. 34) Question No: 11 (Marks: 1) . written.Please choose one Which one of the following correctly explains the quantitative forecasting technique? Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following correctly explains the qualitative forecasting technique? ► It consists mainly of numerical descriptions and defies subjective inputs of managers. meaningful. accurate.  Meaningful  Written/Documented. simple to use Timely. opinion. hunches. simple to use Ref: Requirements of a Good Forecast  Timely  Reliable  Accuracy. Thus Qualitative Forecasts are often biased and tilted towards what the management wants to predict. accurate. meaningful.  Simple (Handouts Page No. judgmental. meaningful Timely. personal opinion. ► It consists mainly of subjective inputs and defies particular numerical descriptions ► It consists mainly of subjective inputs and defies human factor. (Handouts Page No. 15) Question No: 8 (Marks: 1) .com be perceived as better than the competitor’s services. having a purpose. (Handouts Page No. Ref: Qualitative Techniques which use subjective inputs and no numerical data.com . We first study strategy design process with example for manufacturing and Services.vuaskari. consistent. ► It consists mainly of analyzing objective and hard data and defies human factor. consistent with organization strategy that is used to guide the operations function. reliable. written.Please choose one To make operations strategy effective it should be: ►Independent of the organization’s strategy ►Consistent with the organization’s strategy ►Developed by a first line manager ►Independent of time dimension Ref: Operations strategy – The approach. accurate. accurate. (Handouts Page No. reliable. reliable. written. correctness. simple to use Timely.vuaskari. 14) Question No: 9 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www. verbal.Please choose one Which one of the following correctly explains the elements of a good forecast? Timely.

000 15.000 Which one of the following is the correct payoff under MAXIMAX approach? ► Rs. http://cramberry. ► It consists mainly of analyzing objectives and hard data and resist human factor.) Small facility 10.com/article/1622269/what_is_the_difference_between _qualitative.000 ► Rs.000 ► Rs. Quantitative studies have results that are based on numeric analysis and statistics.Composed & Solved Honey G Vu Askari Team www. Often. these studies have many participants. 20.net/sets/26728-operational-management-3 Question No: 13 (Marks: 1) . It is ideal to have a large number of participants because this gives analysis more statistical power.) High (Rs.com .vuaskari. 32.000 ► Rs. http://www. It is not unusual for there to be over a thousand people in a quantitative research study. 10. Ref: Quantitative research focuses on numbers or quantities.000 8.com ► It consists mainly of numerical descriptions and resist subjective inputs of managers.000 Large facility 18. ► It consists mainly of subjective inputs and resist human factor.vuaskari.Please choose one Which one of the following forecasting techniques uses explanatory variables to predict future demand? ► Associative forecast ► Time series forecast ► Consumer survey ► Executive opinion Ref: Associative Models: forecasting technique that uses explanatory variables to predict future demand.000 Medium facility 12.html Question No: 12 (Marks: 1) . opinion.Please choose one Given the table: Alternatives Possible future demand Low (Rs. 18.Please choose one Which one of the following is a limitation of a moving average having a trend? ► The forecast lags behind the actual Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.000 Ref: Choose the Best maximum Value for MAXIMAX approach. Question No: 14 (Marks: 1) . personal opinions.associatedcontent. ► It consists mainly of subjective inputs and resist particular numerical descriptions.000 20.

a time series shows a change in the average value which corresponds to the trend model. Firms in the mature stage have an extensive internal labour market and extensive training and development programs.Please choose one Which one of the following stages of product life cycle relates to more predictable behavior in terms of capacity requirements? ► Introduction ► Growth ► Maturity ► Decline Ref: Maturity Stage. This measure is used in both capacity planning and capacity requirements planning processes. http://help. over several periods. Firms in this stage may pay high wages to retain skilled talent.vuaskari.► The forecast represents demand more accurately ► The forecast will not be accurate ► The forecast will not be reliable Ref: If. Conflict resolutions and due process under collective Composed & Solved Honey G Vu Askari Team www. http://www.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following mathematical expressions is used to compute utilization? ► Actual output / effective capacity ► Actual output / design capacity ► Actual output + effective capacity ► Actual output – design capacity Ref: For example: Actual Output = 36 units / day Design Capacity = 50 units / day Utilization = 36/50 * 100 = 72% (Handouts Page No.bnet.sap. 66) Question No: 17 (Marks: 1) . attracting highly skilled individuals is no longer as high a priority.com/topics/capacity+utilization Question No: 16 (Marks: 1) . where utilization = actual output divided by design capacity. the forecast values always lag behind the actual values by one or several periods in the first-order exponential smoothing procedure.Please choose one Which one of the following is an index used to measure actual output relative to design capacity? ► Efficiency ► Effective capacity ► Effectiveness ► Utilization Ref: It can be expressed as a ratio.com . Economic downturns are handled by employee layoffs.vuaskari.htm Question No: 15 (Marks: 1) .com/saphelp_45b/helpdata/en/a5/6320e843a211d189410000e829fbbd/con tent. As the products of firms move into the maturity stage.

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bargaining are the grievance procedures with third party arbitration (Kochan & Chalykoff, 1985). The environment (customer demand and competitors) becomes more stable and predictable (but as competitive) in comparison with the growth stage. http://docs.google.com/viewer?a=v&q=cache:jQVb4SnKAYsJ:www.rci.rutgers.edu/~sja cksox/PDF/DeterminantsofHRMPrioritiesandImplications.pdf+stages+of+product+life+c ycle+relates+to+more+predictable+behavior+in+terms+of+capacity+requirements&hl=e n&gl=pk&pid=bl&srcid=ADGEESigJYxwqHconGqfCMjw0LjJ83rXBJuDpDj9ii072VUwmVTBF6KXm7xu1THfTijPxrsbqKJD0KKZziOIaotlvC4pPqcwxZ2J3KdX3QIQo8iw3VCTRAsXg2 Pk69UvRqQsYng7dB&sig=AHIEtbS89CgRHNC6-p0WknAgth-vMlRvbg Question No: 18 (Marks: 1) - Please choose one Which one of the following statement is TRUE about cost-volume relationship? ► It represents the relationship between cost, revenue and volume of output. ► It represents the relationship between cost and volume of output. ► It represents the relationship between cost and revenue. ► It represents the relationship between inputs, cost and volume of output. Ref: Cost Volume Relationship focuses on relationships between costs, revenue and volume of output. (Handouts Page No. 73) Question No: 19 (Marks: 1) - Please choose one Which one of the following formulae can be used to compute break even point? ►Q = VC / (R - VC) ►Q = FC / (R - VC) ►Q = VC / (R + FC) ►Q = FC / (R + VC) Ref: QBEP= FC/ (R-VC) (Handouts Page No. 76) Question No: 20 (Marks: 1) - Please choose one Which one of the following is a characteristic of continuous process? ►High lead times ►Short process times ►The ability to handle high variety ►The ability to handle high volumes Ref: http://wps.pearsoned.co.uk/ema_uk_he_slack_opsman_4/17/4472/1144864.cw/index.htm l (In Multiple Choice Questions See the Question No. 11) Question No: 21 (Marks: 1) - Please choose one Which of the following refers the way an organization chooses to produce its good or services? ►Process selection

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►Process reengineering ►Process redesign ►Process design Ref: Process Selection refers to the way an organization chooses to produce its good or services. (Handouts Page No. 77) Question No: 22 (Marks: 1) - Please choose one Which one of the following best describes the cellular layout? ►It groups machines into departments according to their function. ►It groups machines into small assembly lines that produce families of parts. ►It allows production of larger lots by reducing set-up time. ►It encourages the use of large, efficient machinery. Ref: http://cwx.prenhall.com/bookbind/pubbooks/russell/chapter7/multiple1/deluxecontent.html (See the Question No. 03) Question No: 23 (Marks: 1) - Please choose one Which one of the following statements is NOT correct about cycle time? ►It represents daily operating time divided by desired production ►It is the maximum allowable time at each work station ►It determines the time often items take to roll off in assembly line ►It is the time required to complete a product from start to finish Ref: The cycle time is not the time required to complete a product from start to finish. This value would be the cycle time multiplied by the number of workstations. http://www.cbpa.ewu.edu/~pnemetzmills/OMch5/pracanswers.html (See the Question No. 02) Question No: 24 (Marks: 1) - Please choose one Which of the following layout types is associated with a supermarket? ►Fixed position layout ►Process layout ►Product layout ►Cellular layout Ref: Supermarket layouts are essentially process layouts, http://docs.google.com/viewer?a=v&q=cache:lSjqXnqJinsJ:hkilter.com/courses/541/isl54 1_06.ppt+Which+of+the+following+layout+types+is+associated+with+a+supermarket% 3F+%E2%96%BAFixed+position+layout+%E2%96%BAProcess+layout+%E2%96%BA Product+layout+%E2%96%BACellular+layout&hl=en&gl=pk&pid=bl&srcid=ADGEES gjL0us6bizOKeoG1FGkiYM86aIVo2pXsLNVhz2QCo4kalE27S2tQ6SGYrSzkeJHrBPIQd8z LHJm81nlwYCUNOvk8tSFyigfDzc4g8VsRZepfWBN0HTMjj8J8Fghtf50D4L0VW&sig =AHIEtbTxrTJMUmkozSV9o2BjZrPMqDx2HQ Question No: 25 (Marks: 1) - Please choose one

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What would be the required cycle time for a process that operates 9 hours daily with a desired output of 300 units per day? ► 0.03 minutes ► 1.8 minutes ► 2700 minutes ► 291 minutes Ref: CT= Time Cycle = Operating Time / Desire Output CT= Time Cycle = 9 * 60 / 300 = 1.8 minutes Question No: 26 (Marks: 1) - Please choose one Which one of the following defines the range of the smoothing constant (Alpha)? ► 2 and -2 ► 1 and -1 ► 0 and -1 ► 0 and 1 Ref: alpha - the smoothing constant to use for this exponential smoothing model. Must be a value in the range 0.0 - 1.0 Values above 0.5 is uncommon - though they are still valid and are supported by this implementation. http://openforecast.sourceforge.net/docs/net/sourceforge/openforecast/models/TripleExpo nentialSmoothingModel.html Question No: 27 (Marks: 1) - Please choose one Which of the following takes into consideration the design of aesthetics of the product? ► Functional design ► Production design ► Service design ► Product design Ref: Product design (i.e., industrial design) is perhaps most associated with aesthetic considerations http://www.acrwebsite.org/volumes/display.asp?id=7824 Question No: 28 (Marks: 1) - Please choose one Which one of the following refers to using some of the components of old products in the manufacturing of new products? ► Manufacturability ► Remanufacturing ► Robust design ► Automation Ref: Design for Remanufacturing: Using some of the components of the old products in the manufacture of new products. (Handouts Page No. 51) Question No: 29 (Marks: 1) - Please choose one Which one of the following mathematical expressions can be used to compute availability?

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► (MTBF)/ (MTBF+MTR) ► (MTBF)/ (MTBF-MTR) ► (MTR)/ (MTBF+MTR) ► (MTR)/ (MTBF-MTR) Ref: Availability = (MTBF)/ (MTBF + MTR)

(Handouts Page No. 63)

Question No: 30 (Marks: 1) - Please choose one Which one of the following is correct about the range of availability on a measuring index? ► 0.1 to 1.0 ► 0 to 1.0 ► 0.5 to 1.0 ► 0.01 to 1.0 Ref: http://books.google.com.pk/books?id=818wT_TGJgAC&pg=PA23&lpg=PA23&dq=inde x+range+from+0+to+1.0&source=bl&ots=swmbQfISvn&sig=Nj0_bfiYtEEwwonlQAM YUkWh0Bw&hl=en&ei=fU-4Tf7SLMxhAeY6rSADw&sa=X&oi=book_result&ct=result&resnum=7&ved=0CD8Q6AEwBjgK #v=onepage&q=index%20range%20from%200%20to%201.0&f=false Question No: 31 (Marks: 1) - Please choose one What would be the availability if a carpenter is expected to be able to operate for 300 hours between repairs, and the mean repair time is expected to be 2 hours? ► 6.02 ► 2.0 ► 0.99 ► 0.006 Ref: Availability = (MTBF) / (MTBF + MTR) MTBF = Mean time between factor =300 MTR = Mean repair time =2 hours Availability = (300) / (300+2) Availability =300 / 302 Availability = 0.99 Question No: 32 (Marks: 1) - Please choose one Which one of the following operating levels is best with respect to capacity? ► The maximum point of the cost curve ► The level of capacity for which average unit cost is minimized ► The level of capacity for which average unit cost is maximized ► The level of capacity for which total cost is minimized Ref: http://books.google.com.pk/books?id=kNRkTmMCXDsC&pg=PA463&lpg=PA463&dq =The+level+of+capacity+for+which+average+unit+cost+is+minimized&source=bl&ots=

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mcgrawhill.google. 06) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com.google.html (See the Question No.com.vuaskari.com .com mpafxu7HT9&sig=_yoCzNASj3gkyoRU0465QpSnOMw&hl=en&ei=Q91zTeinKMbxr QegneXTAQ&sa=X&oi=book_result&ct=result&resnum=2&ved=0CB4Q6AEwAQ#v= onepage&q=The%20level%20of%20capacity%20for%20which%20average%20unit%20 cost%20is%20minimized&f=false Question No: 33 (Marks: 1) .pk/books?id=B5j4D0U6QA0C&pg=PA127&lpg=PA127&dq= Determining+the+amount+of+time+a+worker+spends+on+various+activities&source=bl &ots=geHI2-3mR0&sig=eqWNikcpWGAHCSZtR7taWats1Dc&hl=en&ei=tvbS8S2DpSh_Abt1pimCw&sa=X&oi=book_result&ct=result&resnum=10&ved=0CEQQ6 AEwCQ#v=onepage&q&f=false (See the Activity Sampling Second Paragraph) Question No: 34 (Marks: 1) .com/sites/0072402857/student_view0/chapter10/multiple_choice_quiz.Please choose one Which one of the following is the goal of work sampling? ► Individual human motions that are used in a job task ► Determining the length of time it will take to undertake a particular task ► Determining the amount of time a worker spends on various activities ► Specifying the content and methods to perform a job Ref: http://books.Composed & Solved Honey G Vu Askari Team www. Ease+in+recruiting+new+workers+3.Please choose one The disadvantages of specialization to management include all of the following EXCEPT: ►More absenteeism ►Minimum responsibility ►More turnover ►More difficult to teach the job Ref: http://highered.Please choose one The advantages of specialization to management include all of the following EXCEPT: ► Rapid training of the workforce ► Ease in recruiting new workers ► Fewer turnovers ► Less boredom for workers Ref: http://books.+High+output+due+to+simple+and+repetitive+wor k&source=bl&ots=R5XoCdpdob&sig=H_j0m4evxgrOj_nOQ9b65cT3pg8&hl=en&ei=k wi3TbT0J8HU4wbg4aD_Dw&sa=X&oi=book_result&ct=result&resnum=2&ved=0CBg Q6AEwAQ#v=onepage&q&f=false Question No: 35 (Marks: 1) .vuaskari.pk/books?id=d3eREcsD35sC&pg=PA224&lpg=PA224&dq=Ad vantages+of+specialization+To+management+1+Rapid+training+of+the+work+force+2.

► Consumption and production take place simultaneously.vuaskari. 31) Question No: 37 (Marks: 1) .mcgrawhill. (Handouts Page No. purchasing and more.Please choose one Which one of the following is NOT a business application of forecasting? ►Budgeting ►Capacity planning ►Inventory management ►Quality control Ref: Forecasting in business forms the basis for budgeting and planning for capacity.Composed & Solved Honey G Vu Askari Team www. sales. manpower.com/viewer?a=v&q=cache:27Zjwa-o6_kJ:highered.com Question No: 36 (Marks: 1) . ► Services are intangible.pdf+examples+of+the+transforma tion+process+are+Cutting+%E2%96%BA+Packing+%E2%96%BA+Facilitating+%E2% Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.answers.vuaskari.Please choose one All of the following are examples of the transformation process EXCEPT: ► Cutting ► Packing ► Facilitating ► Labeling Ref: Examples of Transforming process and input in Food Processor: Inputs Process Raw vegetables cleaning Metal sheets Making cans Water Making cans Energy Cutting Labor Cooking Building Packing Equipment Labeling http://docs.com/Q/How_do_service_operations_differ_from_manufacturing_ope rations Question No: 38 (Marks: 1) .com/sites/dl/free/0070951675/436573/samplech01. ► Services can be stored Ref: service operations are different from manufacturing operations in terms of  Tangible and intangible output  customer consumption  use of labor and equipment  customer contact  customer participation in conversion process  measuring activities and resources http://wiki.com .Please choose one Services differ from manufacturing in all the following ways EXCEPT: ► Customers typically interact directly with the service delivery process. inventory. production.google.

vuaskari. seasonality. cycle. exponential smoothing ► Trend. Your company wants to move its manufacturing plant from one location to other location.Please choose one Which of the following is a characteristic of linear regression? ► It is superior to a moving average ► It is a causal forecasting model ► It compensates for both trend and seasonal variations in demand ► It is superior to an exponential smoothing Ref: Linear regression is used both for time series forecasting and for casual relationship forecasting.vuaskari. seasonality. seasonality. random variations ► Trend. When the dependent variable changes because of the change in another variable. this is a casual relationship (such as the demand of cold drinks increasing with the temperature). moving average ► Trend.com 96%BA+Labeling&hl=en&pid=bl&srcid=ADGEESi98aGPPXv5w0w-VBGRprednUENzzYtfDBdUfcf5sT5vBu0th2m1l74tG1Qt4oZOb-Fa69OEDbQWocDFhQvspN6W9p8LqyxNvDaLoKOWUVy_rmCYeoSCBOUcIepGwcQPLn7s&sig=AHIEtbQ8kba9NbTRC4loArQHlWN-H50AoQ Question No: 39 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.com/viewer?a=v&q=cache:QTJvd6__zt8J:nsdl.com/books?id=8JM6wU_sBc0C&pg=PA144&dq=Which+one+of+th e+following+represents+the+series+of+a+time+forecast?+++++++++++++++Averaging #v=onepage&q&f=false Question No: 40 (Marks: 1) .niscair.google. random variations Ref: http://books.res. cycle. We just focus on the manufacturing aspects as it’s more closely related to Operations Management Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com . http://docs.pdf+linear+regression+compensates+for+both+trend+and+seasonal+vari ations+in+demand&hl=en&pid=bl&srcid=ADGEESg3c6cLEJGxFAeYDJmynagPFzwn MIlzbF5wpI0nxIgJ8KnR5-4fdDQIvMBxXbViOzr6hLd0Xq3ud6w8EdBwMdhALCi9obVbWP0pS7MXJEau43xq_TfOulMECZdpwnV3g0TLOyY&sig=AHIEt bQweGQ9quetmEqfenwFdiUUE2eZeg Question No: 41 (Marks: 5) Suppose you are working as an operation manager in an automobile company. it is time series analysis. When the dependent variable (usually the vertical axis on the graph) changes as a result of time (plotted on the horizontal axis).in/bitstream/ 123456789/829/1/CHAPTER-6%2BFORECASTING%2BTECHNIQUES%2BFormatted.google. seasonality. cycle. What factors will affect the location decision according to your point of view? Factors Affecting Location Decisions The process of determining a geographic site for firms operations takes into account both manufacturing and marketing aspects.Please choose one Which one of the following represents the series of a time forecast? ► Averaging.

Taxes and Real estate costs.  Quality of Life  Proximity of Suppliers and Resources. construction costs. Period No. and location near the highway or main railways) Question No: 42 (Marks: 5) th Calculate the exponential smoothing forecasts from the following data for the 6 period with constant (alpha) 0.vuaskari.Composed & Solved Honey G Vu Askari Team www.40 (0) Ft = 60 At Period 02: Ft = Ft -1 + a (At-1 – Ft-1) Ft= 60 + 0.  Other factors ( expansion.com .vuaskari.  Proximity to the Parent Company’s facilities.  Utilities.40 (5) Ft = 60 +2 Ft = 62 At Period 04: Ft = Ft -1 + a (At-1 – Ft-1) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.40 (65 – 60) Ft = 60 + 0.com Manufacturing  Favorable Labor Climate  Proximity to markets.40 (60 – 60) Ft = 60 + 0.40.40 (0) Ft = 60 At Period 03: Ft = Ft -1 + a (At-1 – Ft-1) Ft= 60 + 0. of complaints 1 60 2 65 3 55 4 58 5 64 FORMULAE: Ft = Ft -1 + a (At-1 – Ft-1) Ft = Coming timer period forecasting value Ft-1 = 1 Past time forecasting value a = Alpha Smoothing constant At-1 = 1 Past time actual occurrence At Period 1: Ft = Ft -1 + a (At-1 – Ft-1) Ft = 60 + 0.

008 + 0.com Ft= 62 + 0.40 (55 – 62) Ft = 62 + 0.9968 Ft= 61.com> Question No: 1 (Marks: 1) .008) Ft= 59.Please choose one Within the operations function.40 (-7) Ft = 62 – 2.2 + 0.2) Solved By Honey G <abdulhaiee2004@gmail.2) Ft = 59.Composed & Solved Honey G Vu Askari Team www.2 At Period 05: Ft = Ft -1 + a (At-1 – Ft-1) Ft= 59.2 + 0.192 Ft = 59. 09 MIDTERM EXAMINATION Spring 2009 MGT613. Supply chains (Handouts Page No.48) Ft = 59. and operations 3.40 (-0.Please choose one Which one of the following forms of productivity has units of output per dollar input? Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.8 Ft = 59.vuaskari. Long term commitment/costs 2.0048 Paper No.40 (4.com . 95) Question No: 2 (Marks: 1) . which one of the following is a long-term management decision? ► Control decision ► Non-operational decision ► Strategic decision ► Tactical decision Ref: Strategic Importance 1.40 (58 – 59.008 + 1.992) Ft= 59. revenues.Production / Operations Management (Session .vuaskari. Impact on investments.40 (64 – 59.2 – 0.008 At Period 06: Ft = Ft -1 + a (At-1 – Ft-1) Ft= 59.008 + 0.

google.com.► Capital ► Energy ► Labor ► Machine Ref: Capital Productivity Units of output per Rs.com/sites/dl/free/0073525251/886181/stevenson11e_sample_ch02. such as cost. distribution. manufacturing.vuaskari. 19) Question No: 3 (Marks: 1) . Input Composed & Solved Honey G Vu Askari Team www.Please choose one A business process is a logical set of tasks or activities that: ► Are specific to the operations function ► Are specific to the marketing function Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. the measure might use cost of inputs and units of the output: http://docs. input Dollar value of output per Rs.pdf+Multifactor+i s+a+measure+of+productivity+that+involves+measuring+inputs+and+outputs+using+a+ common+unit+of+measurement&hl=en&gl=pk&pid=bl&srcid=ADGEEShIkJnaEXjhLlA3HACWDXOFhSy4GxPv8YQXZJlU3WT0go2JJj8vnbbzyuq3hxydg1DjvPnqXn6l7 _WK80EPhN15OYu_iNwIuxMf0zGIxME7Z2JTjx1YPoSJERrLKF0cWbvkXb&sig=AHIEtbTWWf1ESOM052Hr kqk5mCU24fLbQA Question No: 4 (Marks: 1) .com .Please choose one Which one of the following is a measure of productivity that involves measuring inputs and outputs using a common unit of measurement? ► Multifactor ► Partial ► Single ► Total Ref: Calculations of multifactor productivity measure inputs and outputs using a common unit of measurement.vuaskari.com/viewer?a=v&q=cache:bYWPs-Ig99IJ:highered.google.mcgrawhill.Please choose one The major business function consisting of research and development.pk/books?id=f5p17Sz5NLMC&pg=PA379&lpg=PA379&dq=of +research+and+development#v=onepage&q=of%20research%20and%20development&f =false Question No: 5 (Marks: 1) . product design.com (Handouts Page No. For instance. and customer service is refers to: ► Value chain ► The transformation process ► Quality control ► Life cycle Ref: http://books. marketing.

What should be the next step in forecasting process? ► Choose a forecasting technique.Please choose one Which of the following statements corresponds to an order-winning characteristic? ► A factor which may be significant in other parts of the organization ► A factor which gives an organization a competitive edge ► A factor which serves as a minimum standard for purchase ► A factor which increases the profitability of the organization Ref: order winners are the characteristics of an organization’s services that cause it to be perceived as better than the competitor’s services.Composed & Solved Honey G Vu Askari Team www. ► Determine the purpose of the forecast.Please choose one Which one of the following formulae can be used to compute value? ► (Quality + Speed – Flexibility) / Cost ► (Quality + Speed+ Flexibility) / Cost ► (Quality + Speed .Please choose one Which one the following formula or function can be used to measure the performance? ► Flexibility + profit+ operations ► Work + profit + value ► Quality + speed + flexibility ► Profit + Incentives + standards Ref: Value= Performance/Cost= (Quality +Speed+ Flexibility)/Cost (Handouts page No. 05) Question No: 6 (Marks: 1) .mcgrawhill.com/sites/0072402857/student_view0/chapter5/multiple_choice_quiz.Please choose one As a manager.html (See the Question No. Ref: Steps in the Forecasting Process: Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. 15) Question No: 9 (Marks: 1) . 10) Question No: 7 (Marks: 1) .vuaskari. ► Collect and analyze the appropriate data.com ► Are interdependent with other processes ► Have exactly the same performance measures for any process Ref: http://highered. ► Set up a time horizon or a time limit.vuaskari. 10) Question No: 8 (Marks: 1) .Cost) / Flexibility ► (Quality + Speed+ Cost) / Flexibility Ref: Value= Performance/Cost= (Quality +Speed+ Flexibility)/Cost (Handouts page No. (Handouts Page No.com . you have defined the purpose of the forecasts.

Please choose one Which one of the following forecasting techniques use subjective inputs su from consumer surveys. (Handouts Page No.Please choose one Which of the following approaches favors adopting a “go for it” strategy? ►Maximin ►Maximax ►Minimax regret Composed & Solved Honey G Vu Askari Team www. (Handouts page no. This helps in re-examining the method. machine.uses historical data assuming the future will be like the past and depend on developing relationships between variables that can be expressed to predict future values.com .vuaskari. managers and executives. such as consumer surveys. the sales staff. 35) Question No: 11 (Marks: 1) . 35) Question No: 12 (Marks: 1) . This will provide the level of detail for resources required man.  Select a forecasting technique: whether qualitative or quantitative  Gather and analyze the appropriate data: It goes without saying that before a forecast can be delivered data is required. Question No: 10 (Marks: 1) . The closer the real life data more realistic would be the forecast. sales staff. and panels of experts.  Establish a time horizon: We already know that as time increases the accuracy of the Forecast decreases. assumptions and validity of the data and preparing a revised forecast. Determine the purpose of the forecast: meaning what is the purpose and when will it be required. time and capital.  Prepare the forecast:  Monitor the forecast: A forecast has to be closely monitored to determine whether it is fulfilling its basic purpose.vuaskari. These insights are not available publicly.Please choose one Which one of the following forecasting technique is based on historical data? ► Time series ► Qualitative ► Judgmental ► Associative Ref: Time series .uses subjective inputs meaning that a judgmental forecast rely on analysis of subjective inputs obtained from various sources.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. managers and experts? ►Time series ►Quantitative ►Judgmental ►Associative Ref: Judgmental . This may be the time when you would like to identify the important assumptions and suppositions.

000 ► Rs. 5. (Handouts Page No.com .000 15. (Handouts Page No. 4.000 ► Rs. 24) Question No: 15 (Marks: 1) . 10.  It does not take into account any other alternative then the best payoff.000 Ref: Choose the Best maximum Value for MAXIMAX approach.vuaskari.32.) High (Rs.vuaskari.000 20.000 facility Large facility 18.18.20.Please choose one Given the table: Alternatives Possible future demand Low (Rs.Please choose one Which one of the following is NOT a step of decision making process? ►Develop alternatives ►Monitor results ►Consider risk averseness strategies ►Specify criteria for decision Ref: Normally the decision making process involves the following six important steps 1. Implement the chosen Alternative 6.►Laplace Ref: Maximax:  Maximax determines  the best possible outcome  Choose the Alternative with the best possible payoff.000 Which one of the following is the correct payoff under MAXIMAX approach? ► Rs.  Go for it strategy. Analyze and compare alternatives. Monitor the results to ensure the desired results are achieved.000 8.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.000 ► Rs.Please choose one Composed & Solved Honey G Vu Askari Team www.000 Medium 12. Select the best alternative. 26) Question No: 13 (Marks: 1) . Question No: 14 (Marks: 1) .) Small facility 10. Develop Alternatives 3.  An optimistic approach. Specify Objectives and the Criteria for decision making 2.

Firms in the mature stage have an extensive internal labour market and extensive training and development programs. Firms in this stage may pay high wages to retain skilled talent. revenue and volume of output. revenue and volume of output. What would be Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following statement is TRUE about cost-volume relationship? ► It represents the relationship between cost. 73) Question No: 17 (Marks: 1) .vuaskari. attracting highly skilled individuals is no longer as high a priority.com Which one of the following stages of product life cycle relates to more predictable behavior in terms of capacity requirements? ► Introduction ► Growth ► Maturity ► Decline Ref: Maturity Stage. 5 per unit and revenue is Rs. http://docs.rci. ► It represents the relationship between cost and volume of output. cost and volume of output.vuaskari. 1985).com .VC) ►Q = FC / (R .pdf+stages+of+product+life+c ycle+relates+to+more+predictable+behavior+in+terms+of+capacity+requirements&hl=e n&gl=pk&pid=bl&srcid=ADGEESigJYxwqHconGqfCMjw0LjJ83rXBJuDpDj9ii072VUwmVTBF6KXm7xu1THfTijPxrsbqKJD0KKZziOIaotlvC4pPqcwxZ2J3KdX3QIQo8iw3VCTRAsXg2 Pk69UvRqQsYng7dB&sig=AHIEtbS89CgRHNC6-p0WknAgth-vMlRvbg Question No: 16 (Marks: 1) .edu/~sja cksox/PDF/DeterminantsofHRMPrioritiesandImplications. ► It represents the relationship between cost and revenue.000. As the products of firms move into the maturity stage.Composed & Solved Honey G Vu Askari Team www. Economic downturns are handled by employee layoffs. variable cost is Rs.google. 76) Question No: 18 (Marks: 1) . 10. Conflict resolutions and due process under collective bargaining are the grievance procedures with third party arbitration (Kochan & Chalykoff. The environment (customer demand and competitors) becomes more stable and predictable (but as competitive) in comparison with the growth stage. ► It represents the relationship between inputs. Ref: Cost Volume Relationship focuses on relationships between costs.com/viewer?a=v&q=cache:jQVb4SnKAYsJ:www. (Handouts Page No.Please choose one Which one of the following formulae can be used to compute break even point? ►Q = VC / (R . 7 per unit.VC) ►Q = VC / (R + FC) ►Q = FC / (R + VC) Ref: QBEP= FC/ (R-VC) (Handouts Page No.rutgers.Please choose one ABC Corporation has planned to purchase a new machine. Total annual fixed cost is Rs.

com the break even point? ►833 units ►2000 units ►5000 units ►1012 units Ref: QBEP = FC / (R .Please choose one Which of the following is NOT a characteristic of product layouts? ►High material handling costs ►Sequential arrangement of machines ►Standardized output ►Continuous production system Ref: http://www. 76) Question No: 20 (Marks: 1) .com/Presentation/partha.Please choose one Which of the following terms of financial analysis are important for the organization to proceed with a capacity alternative decision? ► Cash flow and fixed cost ► Present value and fixed cost ► Cash flow and present value ► Cash flow and profit Ref: Operations manager along with managerial accountant often work to calculate what cash flow or present value in terms of rupees is available for the organization to proceed with a capacity alternative decision.zbeanztech.chatterjee004-831897-plantlayout/ (See the Slide No.authorstream.Please choose one Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. 5 and 6) Question No: 22 (Marks: 1) . and activities needed to complete business processes such as order fulfillment or billing.vuaskari. http://www.Composed & Solved Honey G Vu Askari Team www.com/open-source-erp Question No: 21 (Marks: 1) .VC) QBEP = 10000/ (7-5) QBEP =10000/2 QBEP = 5000 Units Question No: 19 (Marks: 1) . (Handouts Page No.vuaskari.com .Please choose one Which of the following is a system designed to coordinate all activities and information needed to complete business processes? ►Enterprise resource planning ►Supply chain management ►New product development ►Customer relationship management Ref: Enterprise resource planning (ERP) is an enterprise-wide information system designed to coordinate all the resources. information.

once the design is frozen. 40) = Question No: 24 (Marks: 1) .Please choose one Which one of the following designs resists modifications? ► Frozen design ► Product design ► Service design ► Robust design Ref: Another disadvantage is that a manufacturer may freeze (standardize) a design prematurely and.  Central feature is Parameter Design.com/search?q=cache:ASewL4qNRRkJ:highered.pdf+Frozen+design+%E2%96 %BA+Product+design+%E2%96%BA+Service+design+%E2%96%BA+Robust+design +resists+modifications&cd=3&hl=en&ct=clnk&gl=pk&source=www.com/sites/dl/free/0073041912/354902/ste41912_ch04.com Which one of the following layout types is associated with car assembly? ► Fixed position layout ► Process layout ► Product layout ► Hybrid layout Ref: Product – Layout should suit to the nature of product and its method of production.pk Question No: 25 (Marks: 1) . http://www. it may find compelling reasons to resist modification.scribd. http://webcache. 52) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. Sales also affect the layout.e.google.com.googleusercontent.Please choose one Which one of the following is TRUE about Taguchi Approach? ►To test the robustness of a design ►To articulate the “voice of the customer” ►To reduce the degree of automation ►To create a concurrent design Ref: The defining characteristics for the Taguchi approach include:  Design a robust product  Insensitive to environmental factors either in manufacturing or in use. aircraft manufacturing and car manufacturing layouts will be different.com .vuaskari. I.com/doc/7369836/Facility-Layout Question No: 23 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.Please choose one In exponential smoothing model. a denotes: ► Smoothing constant ► Actual forecast ► Forecast error ► Previous forecast Ref: α Alpha smoothing constant (Handouts page No.vuaskari. (Handouts Page No.mcgr awhill.

vuaskari.98 Question No: 29 (Marks: 1) .01 ►5. (Handouts Page No.Please choose one Which one of the following is an example of regional factors that affect location decisions? Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following is the goal of method analysis? ► Dividing and analyzing a job ► Check individual human motions used to perform an operation ► Determining the length of time it will take to undertake a particular task ► Determining the amount of time a worker spends on various activities Ref: Design of Work Systems is used to describe the two basic approaches to job design.com .Please choose one Which one of the following refers to using some of the components of old products in the manufacturing of new products? ► Manufacturability ► Remanufacturing ► Robust design ► Automation Ref: Design for Remanufacturing: Using some of the components of the old products in the manufacture of new products.Please choose one Which one of the following is a curve showing failure rate over time? ► Cost curve ► Bath tub curve ► Fish bone diagram ► Reliability curve Ref: The figure above shows a bathtub shape and thus rightly is referred to as the Bathtub curve.Please choose one What would be the availability if a carpenter is expected to be able to operate for 250 hours between repairs. (Handouts Page No.Composed & Solved Honey G Vu Askari Team www. (Handouts Page No.vuaskari.98 Ref: Availability = (MTBF)/ (MTBF + MTR) Availability = 250 / (250+3) Availability = 250 / 253 = 0. 87) Question No: 30 (Marks: 1) . 51) Question No: 27 (Marks: 1) .0 ►0.03 ►3.com Question No: 26 (Marks: 1) . and the mean repair time is expected to be 3 hours? ►1. On the Y axis we represent the Failure rate and on the X axis we represent the Time. 60) Question No: 28 (Marks: 1) .

S. OSHA develops and sets mandatory occupational safety and health requirements applicable to the more than 6 million workplaces in the U. among many others.gov/UOSH/Outreach/ConstructionCD/www. 96) Question No: 31 (Marks: 1) .vuaskari.com . Labor factors 4.►Transportation ►Quality of life ►Development support ►Location of new markets Ref: Regional Factors 1. http://www. 96) Question No: 32 (Marks: 1) .laborcommission. Location of markets 3.Please choose one Which one of the following is an example of site related factors that affect location decision? ► Transportation ► Quality of life ► Location of new markets ► Location of raw materials Ref: Site Related Factors  Land  Transportation  Environmental  Legal (Handouts Page No.Please choose one Which one of the following statements is true about Occupational Safety Hygiene Administration (OSHA)? ►To safeguard against potential hazards ►To develop cost effective processes ►To implement legal standards ► To carry out implication of manufacturability and fitness Ref: Under the OSH Act. Location of raw materials 2. Climate and taxes (Handouts Page No.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.vuaskari. industrial hygienists to evaluate jobs for potential health hazards.gov/ SLTC/smallbusiness/sec5.osha.html Question No: 33 (Marks: 1) .utah. OSHA relies on.Please choose one Which one of the following is used to produce gasoline and petroleum products? ► Job shop ► Batch processing ► Assembly line ► Continuous processing Composed & Solved Honey G Vu Askari Team www.

vuaskari.answers. costs.mcgrawhill. lead times.com/sites/0072983906/student_view0/chapter6/multiple_choice_quiz.mcgrawhill.Please choose one The type of processing structure that is used for producing discrete products at higher volume is: ► Continuous Flow ► Assembly Line ► Batch ► Job shop Ref: http://highered.Composed & Solved Honey G Vu Askari Team www.Please choose one Services differ from manufacturing in all the following ways EXCEPT: ► Customers typically interact directly with the service delivery process. ► Consumption and production take place simultaneously. ► Services are intangible. 04) Question No: 36 (Marks: 1) .Please choose one Quality. operating resources are all related to which one of the Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. ► Services can be stored Ref: service operations are different from manufacturing operations in terms of  Tangible and intangible output  customer consumption  use of labor and equipment  customer contact  customer participation in conversion process  measuring activities and resources http://wiki.com/Q/How_do_service_operations_differ_from_manufacturing_ope rations Question No: 37 (Marks: 1) .mcgrawhill.com/sites/0072983906/student_view0/chapter6/multiple_choice_quiz.html (See the Question No.com Ref: http://highered.com . 3) Question No: 35 (Marks: 1) .com/sites/0073403296/student_view0/chapter7/multiple_choice_quiz.Please choose one An example of a business/industry that uses batch flow process structure is: ►Commercial printer ►Heavy equipment ►Automobile assembly ►Sugar refinery Ref: http://highered.html (See the Question No.html (See the Question No. 02) Question No: 34 (Marks: 1) .vuaskari.

com following strategies.Please choose one ___________ purpose is to coordinate and control all the required sources so that productive system can be used efficiently and to ensure the delivery of product in time.Composed & Solved Honey G Vu Askari Team www. ► Organizational strategy ► Financial strategy ► Operational strategy ► Tactical strategy Ref: OPERATIONS STRATEGY: (Deals with the operations aspect of an organization). ► Total quality control Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. operating resources. quality.com/sites/dl/free/0070951675/436573/samplech01.mcgrawhill. lead times.vuaskari.+lead+times.com/viewer?a=v&q=cache:27Zjwa-o6_kJ:highered.+operating+resources+are+all+related+to +Operational+strategy&hl=en&pid=bl&srcid=ADGEESjFppdZdPqJCYGeE5eZ0lbXSb BIaQuAZHRq8WGSAb060LQFyePsZ7uLK3tBxikelBwidDvqI2uehI7dlnTODYpZMU2 xVYk6oWk7IHpLh4hW3Brot6pOUAef0XbM42tJV6kLRzg&sig=AHIEtbTlW5C5SYPMTZqjIHd9wX_vuoJE6g Question No: 38 (Marks: 1) .%252 0STRATEGY. costs.+costs.pdf+examples+of+the+transforma tion+process+are+Cutting+%E2%96%BA+Packing+%E2%96%BA+Facilitating+%E2% 96%BA+Labeling&hl=en&pid=bl&srcid=ADGEESi98aGPPXv5w0w-VBGRprednUENzzYtfDBdUfcf5sT5vBu0th2m1l74tG1Qt4oZOb-Fa69OEDbQWocDFhQvspN6W9p8LqyxNvDaLoKOWUVy_rmCYeoSCBOUcIepGwcQPLn7s&sig=AHIEtbQ8kba9NbTRC4loArQHlWN-H50AoQ Question No: 39 (Marks: 1) .google. and scheduling.%2520COMPETITIVENESS.doc+Quality.ua/teaching_c ourses/nam_operations/L2%2520PRODUCTIVITY.Please choose one All of the following are examples of the transformation process EXCEPT: ► Cutting ► Packing ► Facilitating ► Labeling Ref: Examples of Transforming process and input in Food Processor: Inputs Process Raw vegetables cleaning Metal sheets Making cans Water Making cans Energy Cutting Labor Cooking Building Packing Equipment Labeling http://docs. processes. methods.com .vuaskari.org. OS is related to products.com/viewer?a=v&q=cache:Z8OTKodTI24J:bulatov. http://docs.google.

vuaskari.google. this is a casual relationship (such as the demand of cold drinks increasing with the temperature).google. When the dependent variable (usually the vertical axis on the graph) changes as a result of time (plotted on the horizontal axis). When the dependent variable changes because of the change in another variable.Composed & Solved Honey G Vu Askari Team www. 10 MIDTERM EXAMINATION Spring 2010 MGT613.niscair.Please choose one Which of the following is a characteristic of linear regression? ► It is superior to a moving average ► It is a causal forecasting model ► It compensates for both trend and seasonal variations in demand ► It is superior to an exponential smoothing Ref: Linear regression is used both for time series forecasting and for casual relationship forecasting.in/bitstream/ 123456789/829/1/CHAPTER-6%2BFORECASTING%2BTECHNIQUES%2BFormatted.pdf+linear+regression+compensates+for+both+trend+and+seasonal+vari ations+in+demand&hl=en&pid=bl&srcid=ADGEESg3c6cLEJGxFAeYDJmynagPFzwn MIlzbF5wpI0nxIgJ8KnR5-4fdDQIvMBxXbViOzr6hLd0Xq3ud6w8EdBwMdhALCi9obVbWP0pS7MXJEau43xq_TfOulMECZdpwnV3g0TLOyY&sig=AHIEt bQweGQ9quetmEqfenwFdiUUE2eZeg Paper No.com> Time: 60 min Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.vuaskari.Production / Operations Management (Session .com/viewer?a=v&q=cache:QTJvd6__zt8J:nsdl.res. http://docs.com ► Demand management ► Forecasting ► Operations management Ref: http://books. it is time series analysis.5) Solved By Honey G <abdulhaiee2004@gmail.com/books?id=d3eREcsD35sC&pg=PA551&dq=The+purpose+of+d emand+management+is+to+coordinate+and+control+all+sources+of+demand+so+the+pr oductive+system+can+be+used+efficiently+and+the+product&hl=en&ei=gTCOTfjdJpC mvgP9pbC5DQ&sa=X&oi=book_result&ct=result&resnum=3&ved=0CDkQ6AEwAg#v =onepage&q=The%20purpose%20of%20demand%20management%20is%20to%20coor dinate%20and%20control%20all%20sources%20of%20demand%20so%20the%20produ ctive%20system%20can%20be%20used%20efficiently%20and%20the%20product&f=tr ue Question No: 40 (Marks: 1) .com .

htm l (See the Question No.com Question No: 1 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.cw/index.Please choose one Operations manager is responsible for all of the following EXCEPT: ►Forecasting ►Capacity planning ►Inventory management ►Distributing organizations’ goods Ref: Operations Managers job responsibility includes but is not limited to:  Forecasting  Capacity planning  Scheduling  Inventory Management  Quality Assurance and Control  Motivating employees  Deciding where to locate facilities (Handouts Page No. 08) Question No: 4 (Marks: 1) . 19) Question No: 2 (Marks: 1) .com .Please choose one All of the following are the decision areas of an operations manager EXCEPT: ► Financial reporting ►Inventory management ►Scheduling tasks ►Supply chain management Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.co.vuaskari. 03) Question No: 3 (Marks: 1) .Please choose one Which one of the following forms of productivity has units of output per shift? ►Capital ►Energy ►Labor ►Machine Ref: Labor Productivity:  Units of output per labor hour  Units of output per shift  Value-added per labor hour (Handouts Page No.uk/ema_uk_he_slack_opsman_4/17/4471/1144826.Please choose one Which of the following is NOT a decision to be made by operations managers? ►How much capacity is required to balance demand? ►What should be the location and layout of a facility? ►How to improve operational efficiency? ►Which market areas to manufacture the products for? Ref: http://wps.vuaskari.pearsoned.

process type.Please choose one Which one of the following forecasting techniques uses explanatory variables to predict future demand? ► Quantitative forecast ► Time series forecast ► Consumer survey ► Executive opinion Ref: Associative model is the type of quantitative forecasting. http://cramberry.com Ref: Major operations decisions areas include inventory. quality.vuaskari.com/q/Management-Consulting-2802/2011/2/ProductionOperations-Management-1. technology.Cost) / Flexibility ► (Quality + Speed+ Cost) / Flexibility Ref: Value= Performance/Cost= (Quality +Speed+ Flexibility)/Cost (Handouts page No. location. the use of a decision tree is required instead of a payoff table? ► When there are more than three states of nature ►When there are more than three decision payoffs ► When the decision situation encompasses an extended time period Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. layout. 10) Question No: 6 (Marks: 1) . to achieve a consensus forecast.Please choose one Which one of the following formulae can be used to compute value? ► (Quality + Speed – Flexibility) / Cost ► (Quality + Speed+ Flexibility) / Cost ► (Quality + Speed .Please choose one In which one of the following situations. http://en.htm Question No: 5 (Marks: 1) .net/sets/26728-operational-management-3 Question No: 7 (Marks: 1) . capacity.Composed & Solved Honey G Vu Askari Team www. each developed from the previous one. to achieve a consensus forecast? ► Consumer surveys ► Executive opinion ► Time series forecast ► Delphi method Ref: Delphi method: Managers and staff complete a series of questionnaires.allexperts. scheduling.Please choose one Which one of the following involves completing a series of questionnaires each developed from the previous one.vuaskari. and supply chain management. (Handouts Page No35) Question No: 8 (Marks: 1) . Associative Models: forecasting technique that uses explanatory variables to predict future demand.com .

a payoff table is usually limited to a single decision situation. the best payoff of the average for each alternative.Please choose one Which one of the following is an implication of Laplace approach of decision making? ► The best of the worst possible payoff ► The best possible payoff ► The best average payoff ► The least of the worst regrets Ref: Laplace. 27) Question No: 10 (Marks: 1) . http://help.com .287. If a decision situation requires a series of decisions.Please choose one Which one of the following is a limitation of a moving average having a trend? ► The forecast lags behind the actual ► The forecast represents demand more accurately ► The forecast will not be accurate ► The forecast will not be reliable Ref: If.vuaskari.com ► When a series of decisions is required Ref: However.sap. http://flylib. over several periods. and activities needed to complete business processes such as order fulfillment or billing. and a decision tree becomes the best method for decision analysis.htm Question No: 11 (Marks: 1) . the forecast values always lag behind the actual values by one or several periods in the first-order exponential smoothing procedure. (Handouts Page No.com/open-source-erp Question No: 12 (Marks: 1) .160/1/ Question No: 9 (Marks: 1) .1.com/saphelp_45b/helpdata/en/a5/6320e843a211d189410000e829fbbd/con tent.zbeanztech. http://www.com/books/en/3.Composed & Solved Honey G Vu Askari Team www. then a payoff table cannot be created.vuaskari.Please choose one Which of the following is NOT a characteristic of product layouts? ►High material handling costs ►Sequential arrangement of machines Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. as in our real estate investment example. information.Please choose one Which of the following is a system designed to coordinate all activities and information needed to complete business processes? ►Enterprise resource planning ►Supply chain management ►New product development ►Customer relationship management Ref: Enterprise resource planning (ERP) is an enterprise-wide information system designed to coordinate all the resources. a time series shows a change in the average value which corresponds to the trend model.

vuaskari.org/7nsohs/p arpers/A%2520Case%2520Study%2520OHS%2520---%2520Islamabad%2520%2520Hira%2520amjad.pdf+Occupational+Safety+Hygiene+Administration+implement +Installing+safety+guards+and+devices+to+reduce+the+risk+of+potential+accidents&hl =en&gl=pk&pid=bl&srcid=ADGEESjVCZsxhbtlk27ez2kiT48yWHNjBP4Bp7xDrAzKH 2OQcL-xkgZ12tEUONHstpxC9sZtu0YVJRdkLbZmU8OnSgFUMFeuyZG1KPSYHgkMWGC92SFqlfcxwSZtaGplwWzA4lTVu- Composed & Solved Honey G Vu Askari Team www. and production costs ► Customer satisfaction. quality and production costs. quality.vuaskari. http://docs.03 minutes ► 1. and production costs ► Customer satisfaction. 5 and 6) Question No: 13 (Marks: 1) .Please choose one In order to comply with the environmental standards. quality. and improvement costs ► Employee motivation.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one What would be the required cycle time for a process that operates 9 hours daily with a desired output of 300 units per day? ► 0.Please choose one Which of the following factors are considered in product and service design? ► Customer satisfaction.authorstream.►Standardized output ►Continuous production system Ref: http://www. (Handouts Page No.chatterjee004-831897-plantlayout/ (See the Slide No. an organization ABC has to implement Occupational Safety Hygiene Administration (OSHA). The objectives are to identify the workplace accident risks and to certain the recommendations to evade these risks. 44) Question No: 15 (Marks: 1) .8 minutes Question No: 14 (Marks: 1) .google.8 minutes ► 2700 minutes ► 291 minutes Ref: CT= Time Cycle = Operating Time / Desire Output CT= Time Cycle = 9 * 60 / 300 = 1.com .com/viewer?a=v&q=cache:5vmpOun33BQJ:www.com/Presentation/partha. flexibility. and production costs Ref: A good product/service design can ensure customer satisfaction.Which one of the following is a way to accomplish this task? ► Promoting friendly relations among employees ► Installing safety guards and devices to reduce the risk of potential accidents ► Installing machinery to make the process speedy ► Installing machinery that provides cost effective output Ref: The main objective of this work was to analyze the occupational health and safety issues in the steel/iron re-rolling mills.iepkc. quality.

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m&sig=AHIEtbQWvnlCJkI11nBMwos8uPmV4XYeRg Question No: 16 (Marks: 1) - Please choose one Which one of the following is TRUE about Taguchi Approach? ►To test the robustness of a design ►To articulate the “voice of the customer” ►To reduce the degree of automation ►To create a concurrent design Ref: The defining characteristics for the Taguchi approach include:  Design a robust product  Insensitive to environmental factors either in manufacturing or in use.  Central feature is Parameter Design. (Handouts Page No. 52) Question No: 17 (Marks: 1) - Please choose one Which one of the following refers to a design that takes into account organization’s operational capabilities, when designing a product? ► Design for assembly ► Design for manufacturing ► Design for recycling ► Design for disassembly Ref: Design for Manufacturing (DFM): The designers’ consideration of the organization’s manufacturing capabilities when designing a product. (Handouts Page No. 51) Question No: 18 (Marks: 1) - Please choose one Which one of the following mathematical expressions can be used to compute availability? ► (MTBF)/ (MTBF+MTR) ► (MTBF)/ (MTBF-MTR) ► (MTR)/ (MTBF+MTR) ► (MTR)/ (MTBF-MTR) Ref: Availability = (MTBF)/ (MTBF + MTR) (Handouts Page No. 63) Question No: 19 (Marks: 1) - Please choose one Forecasting accuracy has_______ relation with time horizon. ► Inverse ► Linear ► Direct ► Parallel Ref: Forecast accuracy decreases as time horizon increases indicating it is safe to make short range forecasts instead of long term forecasts. (Handouts Page No. 33) Question No: 20 (Marks: 1) - Please choose one

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Which one of the following factors makes a forecast LESS perfect? ►Randomness ►Non serious attitude ►Non availability of data ►Un qualified personnel Ref: Forecasts rarely perfect because of RANDOMNESS (having no specific pattern). Allowances should be made for inaccuracies. (Handouts Page No. 33 Question No: 21 (Marks: 1) - Please choose one Which one of the following is a key benefit of process plant strategy? ► Economies of scale ► Diseconomies of scale ► Product variety ► Task specialization Ref: http://books.google.com/books?id=tqVIT0xE4NAC&pg=PA369&dq=key+benefit+of+pr ocess+plant+strategy&hl=en&ei=cjd1TaX5LIfNrQeo39DRCg&sa=X&oi=book_result& ct=result&resnum=2&ved=0CDIQ6AEwAQ#v=onepage&q=key%20benefit%20of%20p rocess%20plant%20strategy&f=false (READ THE SECOND PARAGRAPH) Question No: 22 (Marks: 1) - Please choose one Which one of the following is used to produce gasoline and petroleum products? ► Job shop ► Batch processing ► Assembly line ► Continuous processing Ref: http://highered.mcgrawhill.com/sites/0073403296/student_view0/chapter7/multiple_choice_quiz.html (See the Question No. 02) Question No: 23 (Marks: 1) - Please choose one Which of the following is NOT mark of a good layout in manufacturing? ► Bottleneck operations ► Straight line flow pattern (or adaption) ► Work stations close together ► Open plant floors (high visibility) Ref: http://forecast.umkc.edu/ftppub/ba547/chapter_10.htm (SEE THE QUESTION NO. 01) Question No: 24 (Marks: 1) - Please choose one Services differ from manufacturing in all the following ways EXCEPT: ► Customers typically interact directly with the service delivery process. ► Consumption and production take place simultaneously.

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► Services are intangible. ► Services can be stored Ref: service operations are different from manufacturing operations in terms of  Tangible and intangible output  customer consumption  use of labor and equipment  customer contact  customer participation in conversion process  measuring activities and resources http://wiki.answers.com/Q/How_do_service_operations_differ_from_manufacturing_ope rations Question No: 25 (Marks: 1) - Please choose one All of the following are examples of time based strategies EXCEPT: ► Products /service design time ► Processing time ► Response time for complaints ► Response time for innovation Ref: There are 6 time based strategies namely:1. Planning Time: The time required to react to a competitive threat, or to adopt new technologies, or to approve changes to an existing facility 2. Products/Service Design Time: The time needed to develop or market new or redesigned products or services 3. Processing Time: The time required to produce goods or services, includes repairing equipment, quality training, inventory etc 4. Changeover Time: is the time needed to change from producing one type of product or service to another. New model, new insurance /health service. 5. Delivery Time: is the time needed to fill orders. 6. Response Time for complaints: is the required to improve the model or service features according to customer inputs and improving employee working conditions. (HANDOUTS PAGE NO. 18) Question No: 26 (Marks: 1) - Please choose one Which one of the following statements relates to the final stage of product life cycle? ► Improve reliability, and reduce production costs ► Improve packaging and reliability ► Improve reliability, and reduce quality ► Improve reliability, and reduce promotion costs Ref: DECLINE: In this phase, most of the organizations adopt a defensive design R&D Strategy in an attempt to prolong the life of the product by employing new packaging, redesigning it, improving its reliability. http://www.websukat.com/TQM-product-life-cycle.htm

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Question No: 27 (Marks: 1) - Please choose one Which one of the following is responsible for administering environmental issues about product and service design? ► Central Board of Revenue ► Environmental Protection Agency ► Federal Drug Agency ► Occupational Safety Hygiene Administration Ref: Environmental. Operations Manager should also work with in the same Environmental laws as his organization. EPA is active in all countries including Pakistan and even a CEO can be jailed if there is a failure to comply with the Environment laws. (HANDOUS PAGE NO. 47) Question No: 28 (Marks: 1) - Please choose one Which of the following layouts facilitates the handling of varied processing requirements? ► Product layout ► Process layout ► Fixed-position layout ► Hybrib/Combination layout Ref: Process layout. A Layout that can handle varied processing requirements. (Handouts Page No. 80) Question No: 29 (Marks: 3) How many multiple plant strategies are used in a company having multiple manufacturing facilities? Mostly following are the below given multiple manufacturing facilities are used With combination in plant strategies;  Product plant strategy  Market area plant strategy  Process plant strategy Question No: 30 (Marks: 3) What are the key steps involved in formulating a capacity planning strategy? Following are the key steps involved in formulating a capacity planning strategy; Steps for formulating a Capacity Planning Strategy 1. Estimate future capacity requirements 2. Evaluate existing capacity 3. Identify alternatives 4. Conduct financial analysis 5. Assess key qualitative issues 6. Select one alternative 7. Implement alternative chosen 8. Monitor results

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com Question No: 31 (Marks: 5) Suppose you are the operations manager of ABC Corporation. it often makes sense to produce an item or perform a service in house. special quality requirements or the ability to closely monitor quality may cause an organization to perform a job itself. How will you describe this role? Standardization plays an important role in product design. 4. you have to decide either to rely on the facilities available in-house or outsource.vuaskari. Quality considerations.Composed & Solved Honey G Vu Askari Team www. To develop competence in business operations.vuaskari. buying might be a reasonable alternative. because Standardization is the extent to which there is an absence of variety in a product. What are some of the factors you would base the decision on? Following are the factors which are available to us in order to decide whether to develop a competence in house or outsource competent organization to supply that product. Any cost savings achieved from buying or making must be weighed against the preceding factors. When demand for an item is high and steady. service or particular expertise.com . wide fluctuations in demand or small orders are usually better handled by specialists. Firms that specialize can usually offer higher quality than an organization can attain itself. service or process. Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. If a firm lacks the expertise to do a job satisfactorily. who are able to combine orders from multiple sources. 6. The additional costs would be relatively small compared with those required to buy items or subcontract them. which results in higher volume and tend to offset individual buyer fluctuation. 1. often companies retain flexibility by carrying out certain critical activities in house and repetitive menial activities through outsourcing. Question No: 32 (Marks: 5) “Standardization plays an important role in product design". necessary skills and time. However. Expertise. 2. Nature of demand. Risk. Cost. Cost savings might come from the item itself or from transportation cost savings. Outsourcing or buying the services carries risk. 3. Available capacity if an organization has the equipment. Conversely. 5. the organization is often better off doing the work itself.

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Opportunities for long production runs and automation .Uninterrupted stock of components available, so production can be controlled and if possible a demand forecast may be used. Need for fewer parts justify increased expenditures on perfecting designs and improving quality control procedures. The company can free up its inventory carrying costs and use it on increasing its long term tangible and intangible quality standards Reduced training costs and time. An important advantage and can improve productivity.

Paper No. 11
MIDTERM EXAMINATION Spring 2009 MGT613- Production / Operations Management (Session - 2) Solved By Honey G <abdulhaiee2004@gmail.com>
Question No: 1 (Marks: 1) - Please choose one Who developed the use of standardization in large-scale mass production using a moving assembly line? ► Frederick Winslow Taylor ► Frank Gilbreth ► Adam Smith ► Henry Ford Ref: Mass production (also called flow production, repetitive flow production, series production, or serial production) is the production of large amounts of standardized products, including and especially on assembly lines. Mass production was popularized in the 1910s and 1920s by Henry Ford's Ford Motor Company, which introduced electric motors to the then-well-known technique of chain or sequential production. http://en.wikipedia.org/wiki/Mass_production OR http://highered.mcgrawhill.com/sites/0072402857/student_view0/chapter1/multiple_choice_quiz.html (See the Question No. 05) Question No: 2 (Marks: 1) - Please choose one Within the operations function, which one of the following is a long-term management decision?

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► Control decision ► Non-operational decision ► Strategic decision ► Tactical decision Ref: Strategic Importance 1. Long term commitment/costs 2. Impact on investments, revenues, and operations 3. Supply chains (Handouts Page No. 95)

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Question No: 3 (Marks: 1) - Please choose one Which one of the following forms of productivity has units of output per shift? ►Capital ►Energy ►Labor ►Machine Ref: Labor Productivity:  Units of output per labor hour  Units of output per shift  Value-added per labor hour (Handouts Page No. 19) Question No: 4 (Marks: 1) - Please choose one Which one of the following forms of productivity has units of output per dollar input? ► Capital ► Energy ► Labor ► Machine Ref: Capital Productivity Units of output per Rs. input Dollar value of output per Rs. Input (Handouts Page No. 19) Question No: 5 (Marks: 1) - Please choose one Operations manager is responsible for all of the following EXCEPT: ►Forecasting ►Capacity planning ►Inventory management ►Distributing organizations’ goods Ref: Operations Managers job responsibility includes but is not limited to:  Forecasting  Capacity planning  Scheduling  Inventory Management  Quality Assurance and Control

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 Motivating employees  Deciding where to locate facilities

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(Handouts Page No. 03)

Question No: 6 (Marks: 1) - Please choose one Which of the following is NOT usually considered a general characteristic of a service? ► Production and sales cannot easily be separated functionally ► Many services involve both tangible and intangible outputs ► Production and consumption can always be separated ► Degree of customer contact is high Ref:. Since services are intangible, they cannot be stored. The production and consumption of a service usually occur at the same time. http://docs.google.com/viewer?a=v&q=cache:L4jyS-JP7UsJ:highered.mcgrawhill.com/sites/dl/free/0073403318/823112/Sample_Chap_01.pdf+Which+of+the+followi ng+is+NOT+usually+considered+a+general+characteristic+of+a+service%3F+%E2%96 %BA+Production+and+sales+cannot+easily+be+separated+functionally+%E2%96%BA +Many+services+involve+both+tangible+and+intangible+outputs+%E2%96%BA+Produ ction+and+consumption+can+always+be+separated+%E2%96%BA+Degree+of+custom er+contact+is+high&hl=en&gl=pk&pid=bl&srcid=ADGEEShuWMQ96C6O4K2DaS9KmGK-rPQprFwAtcLde-7pLcrju7ARaKaPW0cfES19wotDRnGLRXY2mt2ESMdhRisXsgqIHrkAVBjXKgzKtFi9C8cxTZbCpNt1A4sLEGwm619tSfgJ&sig=AHIEtbSbq2OWcRtK1dw4gNnlnLQJb-T-Kw Question No: 7 (Marks: 1) - Please choose one Which of the following is NOT a decision to be made by operations managers? ►How much capacity is required to balance demand? ►What should be the location and layout of a facility? ►How to improve operational efficiency? ►Which market areas to manufacture the products for? Ref: http://wps.pearsoned.co.uk/ema_uk_he_slack_opsman_4/17/4471/1144826.cw/index.htm l (See the Question No. 08) Question No: 8 (Marks: 1) - Please choose one A business process is a logical set of tasks or activities that: ► Are specific to the operations function ► Are specific to the marketing function ► Are interdependent with other processes ► Have exactly the same performance measures for any process Ref: http://highered.mcgrawhill.com/sites/0072402857/student_view0/chapter5/multiple_choice_quiz.html (See the Question No. 05)

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Question No: 9 (Marks: 1) - Please choose one Which one of the following formulae can be used to compute value? ► (Quality + Speed – Flexibility) / Cost ► (Quality + Speed+ Flexibility) / Cost ► (Quality + Speed - Cost) / Flexibility ► (Quality + Speed+ Cost) / Flexibility Ref: Value= Performance/Cost= (Quality +Speed+ Flexibility)/Cost (Handouts page No. 10) Question No: 10 (Marks: 1) - Please choose one Which of the following refers to the essential elements of operations strategy? ► Policies, tactics and objectives ► Plans, strategies and vision ► Mission, goals and plans ► Mission, policies and distinctive competencies Question No: 11 (Marks: 1) - Please choose one Which one of the following correctly explains the qualitative forecasting technique? ► It consists mainly of numerical descriptions and defies subjective inputs of managers. ► It consists mainly of subjective inputs and defies particular numerical descriptions ► It consists mainly of subjective inputs and defies human factor, personal opinions. ► It consists mainly of analyzing objective and hard data and defies human factor, opinion. Ref: Qualitative Techniques which use subjective inputs and no numerical data. It relies solely on soft information like human factors, personal opinion, hunches. Thus Qualitative Forecasts are often biased and tilted towards what the management wants to predict. (Handouts Page No. 34) Question No: 12 (Marks: 1) - Please choose one Which of the following approaches favors adopting a “go for it” strategy? ►Maximin ►Maximax ►Minimax regret ►Laplace Ref: Maximax:  Maximax determines  the best possible outcome  Choose the Alternative with the best possible payoff.  It does not take into account any other alternative then the best payoff.

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26) Question No: 13 (Marks: 1) .Please choose one Which one of the following is an outcome of Maximax? The best of the worst possible payoff The best possible payoff The best average payoff The least of the worst regrets Ref: Maximax:  Maximax determines  the best possible outcome  Choose the Alternative with the best possible payoff. http://help.  An optimistic approach. updated as new values become available.  It does not take into account any other alternative then the best payoff.sap.com (Handouts Page No. Composed & Solved Honey G Vu Askari Team www.vuaskari. (Handouts Page No.Please choose one Which one of the following is a limitation of a moving average having a trend? ► The forecast lags behind the actual ► The forecast represents demand more accurately ► The forecast will not be accurate ► The forecast will not be reliable Ref: If. 26) Question No: 14 (Marks: 1) . a time series shows a change in the average value which corresponds to the trend model. over several periods.com .Please choose one Which of the following is a technique that averages a number of recent actual values that are updated as new values become available? Simple moving average Delphi method Trend adjusted forecast Naïve forecast Ref: Moving average – A technique that averages a number of recent actual values.  Go for it strategy.Please choose one A workers strike represents which of the following behaviors of a time series? Cycle Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.vuaskari. An optimistic approach.htm Question No: 15 (Marks: 1) . (Handouts Page No.com/saphelp_45b/helpdata/en/a5/6320e843a211d189410000e829fbbd/con tent.  Go for it strategy. 37) Question No: 16 (Marks: 1) . the forecast values always lag behind the actual values by one or several periods in the first-order exponential smoothing procedure.

This measure is used in both capacity planning and capacity requirements planning processes.com/docs/54960443/Lecture-16ppt (See the Slide No.caused by unusual circumstances such as severe weathers. where utilization = actual output divided by design capacity.com Trend Seasonality Irregular variations Ref: Irregular variations .vuaskari. or major change in product or service.com . worker strikes. 37) Question No: 17 (Marks: 1) .bnet. 05) Question No: 18 (Marks: 1) .com/topics/capacity+utilization Question No: 19 (Marks: 1) .Please choose one Which one of the following is an index used to measure actual output relative to design capacity? ► Efficiency ► Effective capacity ► Effectiveness ► Utilization Ref: It can be expressed as a ratio. 85) Question No: 20 (Marks: 1) . http://www. (Handouts Page No.Please choose one Which one of the following is called as the difference between designed and utilized capacity? ► Design capacity ► Effective capacity ► Buffer capacity ► Utilization rate Ref: Capacity cushion or buffer is the difference between designed and utilized capacity.vuaskari. If CT represents cycle time and D represents the desired output then we can calculate cycle time as (Handouts Page No.Composed & Solved Honey G Vu Askari Team www.docstoc. earthquakes.Please choose one Which one of the following layout type is associated with a restaurant? ► Fixed position layout ► Process layout ► Product layout Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one The formula for determining the required cycle time is operation time per day divided by: ► Sum of task times ► Actual output per day (in units) ► Number of workstations ►Desired output (in units) Ref: Cycle time is the maximum time allowed at each workstation to complete its set of tasks on a unit. http://www.

5 units per day ► 0.google.Composed & Solved Honey G Vu Askari Team www.Please choose one Which one of the following mathematical expressions can be used to compute output capacity? OT/CT CT/OT CT+OT CT-OT Ref: OC = Output Capacity = OT/CT (HANDOUTS PAGE NO.vuaskari.com.res.com .in/bitstream/ 123456789/829/1/CHAPTER-6%2BFORECASTING%2BTECHNIQUES%2BFormatted.pdf+Exponential+smoothing+is+based+on+the+assumption+that+past+d ata+is+more+indicative+of+the+future+than+the+most+recent+occurrences&hl=en&gl= pk&pid=bl&srcid=ADGEESg3c6cLEJGxFAeYDJmynagPFzwnMIlzbF5wpI0nxIgJ8Kn Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.5 Units per day Question No: 23 (Marks: 1) .com ► Hybrid layout Ref: http://books.pk/books?id=sWtlOeC3pEC&pg=PA111&lpg=PA111&dq=Hybrid+layout++is+associated+with+a+restaurant &source=bl&ots=sL8qmiQ-be&sig=nzSNWZTNbCFBtjrw0k73nnMMGc&hl=en&ei=UHe4Tdu5GoLJhAenzpGXDw&sa=X&oi=book _result&ct=result&resnum=4&ved=0CCkQ6AEwAw#v=onepage&q&f=false Question No: 21 (Marks: 1) .Please choose one What would be the output capacity if an assembly line operates for 7 hours per day with a cycle time of 2.google.Please choose one Which of the following forecasting technique is based on the assumption that past data is more indicative of the future than the most recent occurrences? ► Exponential smoothing ► Linear regression ► Judgmental forecast ► Naive forecast Ref: In many applications (perhaps in most).com/viewer?a=v&q=cache:QTJvd6__zt8J:nsdl.vuaskari.niscair. the most recent occurrences are more indicative of the future than those in the more distant past. If this premise is valid – “that the importance of data diminishes as the past becomes more distant” .0 minutes? ► 210 units per day ► 3.then exponential smoothing may be the most logical and easiest method to use.004 units per day ► 14 units per day Ref: Output Capacity = Operating Time / Cycle Time Output Capacity = 7 / 2.0 Output Capacity = 3. 85) Question No: 22 (Marks: 1) . http://docs.

Please choose one Which of the following ensures that the design meets the performance characteristics that are specified in the product concept? Functional design Production design Service design Product design Ref: http://books.vuaskari.google. The objectives are to identify the workplace accident risks and to certain the recommendations to evade these risks.Please choose one CBR stands for which one of the following? ► Commercial board of revenue ► Central board of recycling ► Central board of renovation ► Central board of revenue Ref: CBR denotes Center Board of Revenue (Handouts Page No.com/books?id=7m8VJP0I_ksC&pg=PA47&dq=design+meets+the+p erformance+characteristics+that+are+specified+in+the+product+concept&hl=en&ei=m8l 0TduJJ8fKrAfEwuDSCg&sa=X&oi=book_result&ct=result&resnum=1&ved=0CCcQ6A EwAA#v=onepage&q=design%20meets%20the%20performance%20characteristics%20t hat%20are%20specified%20in%20the%20product%20concept&f=false Question No: 25 (Marks: 1) .com/viewer?a=v&q=cache:5vmpOun33BQJ:www.org/7nsohs/p arpers/A%2520Case%2520Study%2520OHS%2520---%2520Islamabad%2520%2520Hira%2520amjad.com . 46) Question No: 26 (Marks: 1) .pdf+Occupational+Safety+Hygiene+Administration+implement +Installing+safety+guards+and+devices+to+reduce+the+risk+of+potential+accidents&hl =en&gl=pk&pid=bl&srcid=ADGEESjVCZsxhbtlk27ez2kiT48yWHNjBP4Bp7xDrAzKH Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. an organization ABC has to implement Occupational Safety Hygiene Administration (OSHA).iepkc.google.Please choose one In order to comply with the environmental standards.Which one of the following is a way to accomplish this task? ► Promoting friendly relations among employees ► Installing safety guards and devices to reduce the risk of potential accidents ► Installing machinery to make the process speedy ► Installing machinery that provides cost effective output Ref: The main objective of this work was to analyze the occupational health and safety issues in the steel/iron re-rolling mills.Composed & Solved Honey G Vu Askari Team www.vuaskari. http://docs.com R5-4fdDQIvMBxXbViOzr6hLd0Xq3ud6w8EdBwMdhALCi9obVbWP0pS7MXJEau43xq_TfOulMECZdpwnV3g0TLOyY&sig=AHIEt bTwalQd7sTFtecd46RVg72u_ZLEEg Question No: 24 (Marks: 1) .

com 2OQcL-xkgZ12tEUONHstpxC9sZtu0YVJRdkLbZmU8OnSgFUMFeuyZG1KPSYHgkMWGC92SFqlfcxwSZtaGplwWzA4lTVum&sig=AHIEtbQWvnlCJkI11nBMwos8uPmV4XYeRg Question No: 27 (Marks: 1) .Please choose one Which of the following refers to translate the voice of the customer into technical design requirements? ► Concurrent design ► Design for manufacture ► Robust design ► Quality functional deployment Ref: A popular managerial view is that the Quality Function should be deployed at the source or at the design stage. What would these specifications represent? Reliability factor Standard conditions Normal operating conditions Standard operating procedure Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.edu.Please choose one A product ‘A’ is specified to work well up to 30 degree Celsius temperature and 30% humidity.vuaskari.vuaskari.google.pdf+advantage+of+standardization%3F +%E2%96%BA+Frozen+designs+%E2%96%BA+Customized+parts+%E2%96 %BA+Interchangeable+parts+%E2%96%BA+Reduced+variety&hl=en&gl=pk& pid=bl&srcid=ADGEEShgD0r40WYN7Ah8bToiQKVOUwMol8VFKVcS2vJeitl zsbJWm6fdzboUL8C9RzapNADGHnArzelc8KscxcMNZXHbDSWJAfakyrzuLT3Ww2YhDSABe_l4JurNU6Ji-LS_qqG5AQ&sig=AHIEtbQ1hSU2is9EsB7nuPrO6QYqRiIzBQ Question No: 28 (Marks: 1) . We also should know what Quality Function Deployment is. Two common answers being that it is the voice of the customer (which always sets a standard for the service organization to follow) and the second one being that it should be in the form of a house of quality (Handouts Page No.com .Composed & Solved Honey G Vu Askari Team www. http://docs.etu.tr/Chp4.com/viewer?a=v&q=cache:HcGpKkXXGsJ:mkuyzu. 55) Question No: 29 (Marks: 1) .Please choose one Which of the following is an advantage of standardization? ► Frozen designs ► Customized parts ► Interchangeable parts ► Reduced variety Ref: Advantages of Standardization  Interchangeable parts  Orders can be filled from inventory  Easier repair & replacement  Lower design costs.

vuaskari. to allow comparisons to be made between different sets of data.Please choose one What would be the availability if a carpenter is expected to be able to operate for 300 hours between repairs.006 Ref: Availability = (MTBF) / (MTBF + MTR) MTBF = Mean time between factor =300 MTR = Mean repair time =2 hours Availability = (300) / (300+2) Availability =300 / 302 Availability = 0.99 Question No: 31 (Marks: 1) .99 Question No: 32 (Marks: 1) .Please choose one Capacity planning involves answering all of the following questions EXCEPT: ► What kind of capacity is needed? ► How much is needed? Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which of the following management level is responsible for long-range capacity planning? ► Lower management ► Middle management ► Top management ► Non managerial employees Question No: 33 (Marks: 1) .0 3.org/wiki/Standard_conditions_for_temperature_and_pressure Question No: 30 (Marks: 1) . and the mean repair time is expected to be 3 hours? 0.0 7. and the mean repair time is expected to be 2 hours? ► 6.02 ► 2.03 Ref: Availability = (MTBF) / (MTBF + MTR) Availability = (350) / (350+3) Availability =350 / 353 Availability = 0.Please choose one What would be the availability if a carpenter is expected to be able to operate for 350 hours between repairs.Composed & Solved Honey G Vu Askari Team www.wikipedia.99 ► 0.99 1.0 ► 0. http://en.com .vuaskari.com Ref: standard condition for temperature and pressure (informally abbreviated as STP) are standard sets of conditions for experimental measurements.

Please choose one Which of the following can be used to compute standard time? ►Multiplying the elemental average time by the rating factor ►Dividing the average elemental time by the rating factor ►Multiplying the normal cycle time by the rating factor ►Multiplying the normal cycle time by one plus the allowance factor Ref: Standard Time=ST=NT X AF is the normal time plus allowance for delays like (getting a glass of water or going to the washroom human needs) (Handouts Page No. 92) Question No: 36 (Marks: 1) . 64) Composed & Solved Honey G Vu Askari Team www. 06) Question No: 35 (Marks: 1) . How much is needed? 9.html (See the Question No.Please choose one Which one of the following is an example of community factors that affect location decisions? ►Transportation ►Quality of life ►Location of new markets ►Location of raw materials Ref: Community Considerations  Quality of life  Services  Attitudes  Taxes  Environmental regulations  Utilities Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com .► When is it needed? ► Who is going to decide? Ref: These questions are: 7.Please choose one The disadvantages of specialization to management include all of the following EXCEPT: ►More absenteeism ►Minimum responsibility ►More turnover ►More difficult to teach the job Ref: http://highered. When is it needed? (Handouts Page No.com/sites/0072402857/student_view0/chapter10/multiple_choice_quiz.com Question No: 34 (Marks: 1) .vuaskari.vuaskari.mcgrawhill. What kind of capacity is needed? 8.

► Services can be stored Ref: service operations are different from manufacturing operations in terms of  Tangible and intangible output  customer consumption  use of labor and equipment  customer contact  customer participation in conversion process  measuring activities and resources http://wiki. 96) Question No: 37 (Marks: 1) . http://www.pdf Question No: 39 (Marks: 1) .gov/UOSH/Outreach/ConstructionCD/www. industrial hygienists to evaluate jobs for potential health hazards. Capacity planning is really just a process for determining the optimal way to satisfy business requirements such as forecasted increases in the amount of work to be done. OSHA relies on. Developer support Composed & Solved Honey G Vu Askari Team www. ► Services are intangible.answers.osha.com .Please choose one Which of the following is the primary input in capacity planning? ► Supply chain capabilities ► Competitors' strengths ► Demand forecasts ► Overall cost estimates Ref: Besides service level requirements.html Question No: 38 (Marks: 1) .vuaskari.com (Handouts Page No.teamquest.com/pdfs/whitepaper/tqwp23.Please choose one Which one of the following statements is true about Occupational Safety Hygiene Administration (OSHA)? ►To safeguard against potential hazards ►To develop cost effective processes ►To implement legal standards ► To carry out implication of manufacturability and fitness Ref: Under the OSH Act.vuaskari.gov/ SLTC/smallbusiness/sec5. among many others. while at the same time meeting service level requirements. the other key input into the capacity planning process is a forecast or plan for the organization’s future. OSHA develops and sets mandatory occupational safety and health requirements applicable to the more than 6 million workplaces in the U. http://www. ► Consumption and production take place simultaneously.S.Please choose one Services differ from manufacturing in all the following ways EXCEPT: ► Customers typically interact directly with the service delivery process.com/Q/How_do_service_operations_differ_from_manufacturing_ope Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.utah.laborcommission.

com rations Question No: 40 (Marks: 1) . Your company wants to move its manufacturing plant from one location to other location.) Small facility 10.000 Calculate Maximax. 8000 Question No: 42 (Marks: 5) Suppose you are working as an operation manager in an automobile company.Please choose one Forecasting for groups tend to be more accurate than forecasting for individual items because: ► A group is composed of a number of items ► A group exhibits a uniform behavior ► A group cancels the forecasting errors among items ► A group behavior is relatively less uncertain Ref: Forecasts more accurate for groups vs.Composed & Solved Honey G Vu Askari Team www.  Quality of Life Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.000 20. Laplace and Minimax regret? Maximax: Choose the Best maximum Value for MAXIMAX approach which is 20. What factors will affect the location decision according to your point of view? Factors Affecting Location Decisions The process of determining a geographic site for firms operations takes into account both manufacturing and marketing aspects.000 Medium facility 12. (Handouts page No.000 15.000 Large facility 18.com . individuals naturally because forecasting errors in a group tend to cancel out forecasting errors for individuals. Minimax: The minimum Amount is Rs.) High (Rs.vuaskari. We just focus on the manufacturing aspects as it’s more closely related to Operations Management Manufacturing  Favorable Labor Climate  Proximity to markets. 33) Question No: 41 (Marks: 5) Given the table: Alternatives Possible future demand Low (Rs.000 Laplace: Small facility = 10000+8000=18000/2 =9000 Medium facility = 12000+20000 = 32000/2 = 16000 Large facility = 18000+15000 = 33000/2= 16500 So the Best Possible average is 16500 Laplace.vuaskari.000 8.

Taxes and Real estate costs.com Proximity of Suppliers and Resources.    Composed & Solved Honey G Vu Askari Team www.03 Square yards Question No: 3 (Marks: 1) . Long term commitment/costs 2. 12 MIDTERM EXAMINATION Spring 2009 MGT613.com> Question No: 1 (Marks: 1) . which one of the following is a long-term management decision? ► Control decision ► Non-operational decision ► Strategic decision ► Tactical decision Ref: Strategic Importance 1.vuaskari. Proximity to the Parent Company’s facilities. Supply chains (Handouts Page No.Production / Operations Management (Session . and location near the highway or main railways) Paper No.Please choose one What would be the productivity if 9 workers installed 650 square yards of carpeting in 6 hours? ► 12.com . 95) Question No: 2 (Marks: 1) . Impact on investments.vuaskari.30 square yards/hr ► 5850 square yards/hr Ref: Productivity = Output Quantity / Input Quantity Productivity = 650 / (9 * 6) Productivity = 650/54 = 12. revenues. and operations 3.1) Solved By Honey G <abdulhaiee2004@gmail. construction costs.Please choose one All of the following are the decision areas of an operations manager EXCEPT: Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.20 square yards/hr ► 108.03 square yards/hr ► 72. Other factors ( expansion.Please choose one Within the operations function. Utilities.

vuaskari.Please choose one Which of the following statements corresponds to an order-winning characteristic? ► A factor which may be significant in other parts of the organization ► A factor which gives an organization a competitive edge ► A factor which serves as a minimum standard for purchase ► A factor which increases the profitability of the organization Ref: order winners are the characteristics of an organization’s services that cause it to be perceived as better than the competitor’s services. ► It consists mainly of analyzing objectives and hard data and resist human factor. process type.Composed & Solved Honey G Vu Askari Team www.com/q/Management-Consulting-2802/2011/2/ProductionOperations-Management-1. correctness.Please choose one Which one of the following correctly explains the quantitative forecasting technique? ► It consists mainly of numerical descriptions and resist subjective inputs of managers. Quantitative studies have Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. capacity. reliable. ► It consists mainly of subjective inputs and resist human factor. Ref: Quantitative research focuses on numbers or quantities. simple to use Ref: Requirements of a Good Forecast  Timely  Reliable  Accuracy. accurate. location. (Handouts Page No. 34) Question No: 6 (Marks: 1) . personal opinions. 15) Question No: 5 (Marks: 1) . accurate. having a purpose. ► It consists mainly of subjective inputs and resist particular numerical descriptions.  Simple (Handouts Page No. written. accurate.Please choose one Which one of the following correctly explains the elements of a good forecast? Timely. meaningful. simple to use Timely. layout. written. technology.vuaskari. http://en. accurate. meaningful.  Meaningful  Written/Documented. meaningful Timely. opinion. quality.com . consistent. judgmental.htm Question No: 4 (Marks: 1) . written.allexperts. simple to use Timely. reliable. verbal. scheduling. and supply chain management.com ► Financial reporting ►Inventory management ►Scheduling tasks ►Supply chain management Ref: Major operations decisions areas include inventory. reliable.

Please choose one Which one of the following forecasting techniques is used to identify a trend when data is neither growing nor declining rapidly and has no seasonal characteristics? Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.sap.com/article/1622269/what_is_the_difference_between _qualitative. It is not unusual for there to be over a thousand people in a quantitative research study.net/sets/26728-operational-management-3 Question No: 8 ( Marks: 1 ) .vuaskari.Please choose one Which one of the following is a limitation of a moving average having a trend? ► The forecast lags behind the actual ► The forecast represents demand more accurately ► The forecast will not be accurate ► The forecast will not be reliable Ref: If.Please choose one Which one of the following forecasting techniques uses explanatory variables to predict future demand? ► Associative forecast ► Time series forecast ► Consumer survey ► Executive opinion Ref: Associative Models: forecasting technique that uses explanatory variables to predict future demand. over several periods. (Handouts Page No35) Question No: 9 ( Marks: 1 ) . these studies have many participants. a time series shows a change in the average value which corresponds to the trend model.associatedcontent. to achieve a consensus forecast? ► Consumer surveys ► Executive opinion ► Time series forecast ► Delphi method Ref: Delphi method: Managers and staff complete a series of questionnaires. Often. the forecast values always lag behind the actual values by one or several periods in the first-order exponential smoothing procedure. to achieve a consensus forecast. each developed from the previous one.html Question No: 7 (Marks: 1) .com results that are based on numeric analysis and statistics.com . http://help. http://cramberry.Composed & Solved Honey G Vu Askari Team www.htm Question No: 10 ( Marks: 1 ) .com/saphelp_45b/helpdata/en/a5/6320e843a211d189410000e829fbbd/con tent. http://www. It is ideal to have a large number of participants because this gives analysis more statistical power.vuaskari.Please choose one Which one of the following involves completing a series of questionnaires each developed from the previous one.

Firms in this stage may pay high wages to retain skilled talent. 66 and 67) Question No: 12 (Marks: 1) . use this model when demand is stable and there is no evidence of a trend or seasonal pattern.com/viewer?a=v&q=cache:jQVb4SnKAYsJ:www. Conflict resolutions and due process under collective bargaining are the grievance procedures with third party arbitration (Kochan & Chalykoff. Economic downturns are handled by employee layoffs.com .edu/~sja cksox/PDF/DeterminantsofHRMPrioritiesandImplications.Composed & Solved Honey G Vu Askari Team www. The environment (customer demand and competitors) becomes more stable and predictable (but as competitive) in comparison with the growth stage.Please choose one Which one of the following stages of product life cycle relates to more predictable behavior in terms of capacity requirements? ► Introduction ► Growth ► Maturity ► Decline Ref: Maturity Stage. 1985). attracting highly skilled individuals is no longer as high a priority.  Product and service factors  Process factors  Human factors  Operational factors  Supply chain factors  External factors (Handouts Page No.rutgers. As the products of firms move into the maturity stage.vuaskari.rci.Please choose one Effective capacity is influenced by all of the following factors EXCEPT: ► Facilities ► Product mix ► Processes ► Operations Ref: There are 7 determinants of effective capacity namely:  Facilities. the result is a dampened or smoothed data set. http://www.com ► Simple moving average ► Delphi method ► Trend adjusted forecast ► Naïve forecast Ref: The Moving Average model takes the average of several periods of data.google. http://docs.com/forecasting-unweightedand-weighted-moving-average-model/308/ Question No: 11 (Marks: 1) .pdf+stages+of+product+life+c ycle+relates+to+more+predictable+behavior+in+terms+of+capacity+requirements&hl=e Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.shmula. Firms in the mature stage have an extensive internal labour market and extensive training and development programs.vuaskari.

vuaskari.vuaskari. Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. 73) Question No: 14 (Marks: 1) .com/search?q=cache:rJ2HjqtUCIQJ:www. revenue and volume of output.uk/download/sm/ocr_13258_sm_gce_unit_f524.com . (Handouts Page No.org.Please choose one Which one of the following statements is NOT correct about cycle time? ►It represents daily operating time divided by desired production ►It is the maximum allowable time at each work station ►It determines the time often items take to roll off in assembly line ►It is the time required to complete a product from start to finish Ref: The cycle time is not the time required to complete a product from start to finish. revenue and volume of output. ► It represents the relationship between inputs.oc r. Ref: Cost Volume Relationship focuses on relationships between costs.Please choose one Which one of the following statement is TRUE about cost-volume relationship? ► It represents the relationship between cost.Please choose one Which one of the following manufacturing process is associated with high volume car manufacture? ►Job shop ►Assembly line ►Batch ►Automation Ref: Before discussing JIT look at in-line assembly systems (traditionally used in high volume car manufacture) http://webcache.com n&gl=pk&pid=bl&srcid=ADGEESigJYxwqHconGqfCMjw0LjJ83rXBJuDpDj9ii072VUwmVTBF6KXm7xu1THfTijPxrsbqKJD0KKZziOIaotlvC4pPqcwxZ2J3KdX3QIQo8iw3VCTRAsXg2 Pk69UvRqQsYng7dB&sig=AHIEtbS89CgRHNC6-p0WknAgth-vMlRvbg Question No: 13 (Marks: 1) .Please choose one Which one of the following refers to the volume of output at which total cost equals total revenue? Optimal operating rate Break even point Feasible volume Utilization Question No: 15 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.doc+%22manufacturing+pr ocess%22+for+%22high+volume+car+manufacture?%22&hl=en Question No: 16 (Marks: 1) . cost and volume of output. ► It represents the relationship between cost and volume of output. ► It represents the relationship between cost and revenue.googleusercontent.

Composed & Solved Honey G Vu Askari Team www.e.com/doc/7369836/Facility-Layout Question No: 20 (Marks: 1) . http://www.Please choose one Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com .html (See the Question No.com.scribd. I.com/viewer?a=v&q=cache:lSjqXnqJinsJ:hkilter.Please choose one Which of the following layout types is associated with a supermarket? ►Fixed position layout ►Process layout ►Product layout ►Cellular layout Ref: Supermarket layouts are essentially process layouts. http://docs. http://www. aircraft manufacturing and car manufacturing layouts will be different.pk/books?id=sWtlOeC3pEC&pg=PA111&lpg=PA111&dq=Hybrid+layout++is+associated+with+a+restaurant &source=bl&ots=sL8qmiQ-be&sig=nzSNWZTNbCFBtjrw0k73nnMMGc&hl=en&ei=UHe4Tdu5GoLJhAenzpGXDw&sa=X&oi=book _result&ct=result&resnum=4&ved=0CCkQ6AEwAw#v=onepage&q&f=false Question No: 18 (Marks: 1) .Please choose one Which one of the following layout types is associated with car assembly? ► Fixed position layout ► Process layout ► Product layout ► Hybrid layout Ref: Product – Layout should suit to the nature of product and its method of production.vuaskari.google.ppt+Which+of+the+following+layout+types+is+associated+with+a+supermarket% 3F+%E2%96%BAFixed+position+layout+%E2%96%BAProcess+layout+%E2%96%BA Product+layout+%E2%96%BACellular+layout&hl=en&gl=pk&pid=bl&srcid=ADGEES gjL0us6bizOKeoG1FGkiYM86aIVo2pXsLNVhz2QCo4kalE27S2tQ6SGYrSzkeJHrBPIQd8z LHJm81nlwYCUNOvk8tSFyigfDzc4g8VsRZepfWBN0HTMjj8J8Fghtf50D4L0VW&sig =AHIEtbTxrTJMUmkozSV9o2BjZrPMqDx2HQ Question No: 19 (Marks: 1) .google. 02) Question No: 17 (Marks: 1) .Please choose one Which one of the following layout type is associated with a restaurant? ► Fixed position layout ► Process layout ► Product layout ► Hybrid layout Ref: http://books.edu/~pnemetzmills/OMch5/pracanswers. Sales also affect the layout.com/courses/541/isl54 1_06.vuaskari.com This value would be the cycle time multiplied by the number of workstations.cbpa.ewu.

EPA is active in all countries including Pakistan and even a CEO can be jailed if there is a failure to comply with the Environment laws.Please choose one Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. the least squares method models uses one dependent and one or more independent variables? Trend adjusted forecast Simple moving average Regression analysis Exponential smoothing Ref: http://highered.com In which one of the following techniques.html (See the Question No.com.google.vuaskari.vuaskari. Operations Manager should also work with in the same Environmental laws as his organization. 02) Question No: 21 (Marks: 1) . (HANDOUS PAGE NO. 47) Question No: 23 (Marks: 1) .mcgrawhill.Please choose one Which of the following takes into consideration the design of a esthetics of the product? Functional design Production design Service design Product design Ref: http://books.com/sites/0072402857/student_view0/chapter9/multiple_choice_quiz.com .Please choose one In exponential smoothing model.Please choose one Which one of the following is responsible for administering environmental issues about product and service design? ► Central Board of Revenue ► Environmental Protection Agency ► Federal Drug Agency ► Occupational Safety Hygiene Administration Ref: Environmental. 40) = Question No: 22 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.pk/books?id=CFlyglsIINYC&pg=PA40&dq=design+of+aestheti cs+of+the+product&hl=en&ei=gdZzTaWSNM6O4gb8pc3JDQ&sa=X&oi=boo#v=onepa ge&q=design%20of%20aesthetics%20of%20the%20product&f=false Question No: 24 (Marks: 1) . a denotes: ► Smoothing constant ► Actual forecast ► Forecast error ► Previous forecast Ref: α Alpha smoothing constant (Handouts page No.

and production costs ► Customer satisfaction. quality and production costs.Please choose one Which of the following factors are considered in product and service design? ► Customer satisfaction. 46) Question No: 27 (Marks: 1) .Please choose one Which one of the following statements relates to the final stage of product life cycle? ► Improve reliability.vuaskari. quality.google.pdf Question No: 28 (Marks: 1) . flexibility.Composed & Solved Honey G Vu Askari Team www. quality.vuaskari. and improvement costs ► Employee motivation.com Which of the following ensures that the design meets the performance characteristics that are specified in the product concept? Functional design Production design Service design Product design Ref: http://books.Please choose one An automatic car wash is an example of which of the following? ► Customized service ► Batch processing ► Intermittent processing ► Standardized service Ref: Standardized service implies that every customer or item processed receives essentially the same service.Please choose one CBR stands for which one of the following? ► Commercial board of revenue ► Central board of recycling ► Central board of renovation ► Central board of revenue Ref: CBR denotes Center Board of Revenue (Handouts Page No. An automatic car wash is a good example.com/books?id=7m8VJP0I_ksC&pg=PA47&dq=design+meets+the+p erformance+characteristics+that+are+specified+in+the+product+concept&hl=en&ei=m8l 0TduJJ8fKrAfEwuDSCg&sa=X&oi=book_result&ct=result&resnum=1&ved=0CCcQ6A EwAA#v=onepage&q=design%20meets%20the%20performance%20characteristics%20t hat%20are%20specified%20in%20the%20product%20concept&f=false Question No: 25 (Marks: 1) . quality. and production costs ► Customer satisfaction. and reduce production costs Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com .com/sites/dl/free/0070911894/90584/2ndSampleCh4. 44) Question No: 26 (Marks: 1) . and production costs Ref: A good product/service design can ensure customer satisfaction. (Handouts Page No.mcgraw-hill. http://highered.

and Reactivity Co-operative Planning. and reduce quality ► Improve reliability. most of the organizations adopt a defensive design R&D Strategy in an attempt to prolong the life of the product by employing new packaging. improving its reliability.vuaskari. (Handouts Page No.com/TQM-product-life-cycle.com . Inverse Linear Direct Parallel Ref: Forecast accuracy decreases as time horizon increases indicating it is safe to make short range forecasts instead of long term forecasts.Please choose one Technology has impacted the work place by: ►Adding to the existing geographical barriers for recruiting ►Increasing the cost of telecommuting ►Increasing the amount required to be spent on training ►Unifying the workforce to a common skill level Ref: http://highered. redesigning it.vuaskari. Forecasting and Replenishment.html (See the Question No.Please choose one Forecasting accuracy has relation with time horizon.10) Question No: 31 (Marks: 1) .► Improve packaging and reliability ► Improve reliability.mcgrawhill. and reduce promotion costs Ref: DECLINE: In this phase.50 Diagrammed) Question No: 30 (Marks: 1) .websukat.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. Function. and Replenishment Collaborative Planning. Forecasting. and Replenishment Ref: CPFR is an acronym derived from the first letters of the following phrase: Collaborative Planning. Forecasting. and Replenishment Collaborative Planning.htm Question No: 29 (Marks: 1) . Forecasting. http://www.com/sites/0072402857/student_view0/chapter10/multiple_choice_quiz. (Handouts Page No. 33) Composed & Solved Honey G Vu Askari Team www.Please choose one Which one of the following statements is TRUE about product life cycle? ►It depicts demand of a product at various price levels ►It depicts demand of a product with respect to time ►It relates demand of a product to quality ►It relates demand of a product to market share Ref: (See the handouts Page No. 177) Question No: 32 (Marks: 1) .Please choose one CPFR stands for which of the following? Collaborative Promotion.

com Question No: 33 (Marks: 1) .com .vuaskari.Please choose one The type of processing structure that is used for producing discrete products at higher volume is: ► Continuous Flow Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com.com/books?id=tqVIT0xE4NAC&pg=PA369&dq=key+benefit+of+pr ocess+plant+strategy&hl=en&ei=cjd1TaX5LIfNrQeo39DRCg&sa=X&oi=book_result& ct=result&resnum=2&ved=0CDIQ6AEwAQ#v=onepage&q=key%20benefit%20of%20p rocess%20plant%20strategy&f=false (READ THE SECOND PARAGRAPH) Question No: 34 (Marks: 1) .teamquest.pk/books?id=AbFUpMcYPZUC&pg=PA160&lpg=PA160&dq= center+of+gravity+method+quantity+to+be+shipped+is+fixed&source=bl&ots=D0NnQ mf8Ds&sig=LOP6V_PWiWa9CxYDLBx3CAOqxM8&hl=en&ei=TzO0TfngAoKr8APp j4iWDA&sa=X&oi=book_result&ct=result&resnum=3&ved=0CCIQ6AEwAg#v=onepa ge&q=center%20of%20gravity%20method%20quantity%20to%20be%20shipped%20is %20fixed&f=false Question No: 35 (Marks: 1) .Please choose one Which one of the following is a key benefit of process plant strategy? ► Economies of scale ► Diseconomies of scale ► Product variety ► Task specialization Ref: http://books. the other key input into the capacity planning process is a forecast or plan for the organization’s future.google. http://www.pdf Question No: 36 (Marks: 1) .com/pdfs/whitepaper/tqwp23.vuaskari.google.Please choose one Which of the following is the primary input in capacity planning? ► Supply chain capabilities ► Competitors' strengths ► Demand forecasts ► Overall cost estimates Ref: Besides service level requirements. while at the same time meeting service level requirements. Capacity planning is really just a process for determining the optimal way to satisfy business requirements such as forecasted increases in the amount of work to be done.Please choose one Which one the following is an assumption of center of gravity method? ►The quantity to be shipped is variable ►The quantity to be shipped is fixed ►The quantity carries no value ►The quantity to be shipped should be extraordinarily high Ref: http://books.Composed & Solved Honey G Vu Askari Team www.

Please choose one Which of the following is NOT an attribute to classify services? ► Tangibility ► Perishability ► Simultaneity ► Courtesy Ref: Services are all intangible.google. costs.com/viewer?a=v&q=cache:Z8OTKodTI24J:bulatov. 18) Question No: 39 (Marks: 1) . and scheduling.+costs. http://docs.org.com/sites/0072983906/student_view0/chapter6/multiple_choice_quiz. lead times.+lead+times. quality.Please choose one The Strategies which are more focused on maintaining or improving the quality of an organization’s products or services are known as: ► Quality at the source ► Time based strategies ► Cost leadership strategies ► Quality-based strategies Ref: Quality-based strategies Focuses on maintaining or improving the quality of an organization’s products or services (Handouts Page No.doc+Quality.vuaskari.+operating+resources+are+all+related+to +Operational+strategy&hl=en&pid=bl&srcid=ADGEESjFppdZdPqJCYGeE5eZ0lbXSb BIaQuAZHRq8WGSAb060LQFyePsZ7uLK3tBxikelBwidDvqI2uehI7dlnTODYpZMU2 xVYk6oWk7IHpLh4hW3Brot6pOUAef0XbM42tJV6kLRzg&sig=AHIEtbTlW5C5SYPMTZqjIHd9wX_vuoJE6g Question No: 38 (Marks: 1) . costs.com . OS is related to products. For example cleaning something or delivering a pizza Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.ua/teaching_c ourses/nam_operations/L2%2520PRODUCTIVITY.vuaskari.Composed & Solved Honey G Vu Askari Team www. operating resources. processes.Please choose one Quality.%252 0STRATEGY. methods. lead times.com ► Assembly Line ► Batch ► Job shop Ref: http://highered. operating resources are all related to which one of the following strategies.html (See the Question No.%2520COMPETITIVENESS.mcgrawhill. 3) Question No: 37 (Marks: 1) . ► Organizational strategy ► Financial strategy ► Operational strategy ► Tactical strategy Ref: OPERATIONS STRATEGY: (Deals with the operations aspect of an organization).

33) Question No: 41 (Marks: 5) How would you reveal the usefulness of naive forecasts?  Naive forecasting (NF) techniques are quantitative forecasting tools that use only the historical data of the variable being forecasted in the analysis. Question No: 42 (Marks: 5) Which process system would you suggest for the following business/industry? French restaurants (Job Shop Process) Heavy equipment (Batch Flow Process) Sugar refinery (Continuous Flow Process) Automobile assembly (Product layout) Commercial printer (Job Shop Process) Paper No.com .Production / Operations Management (Session .vuaskari. all other influences that may impact on the variable are excluded from the analysis and the forecast. http://answers.4) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. Therefore.Please choose one Forecasting for groups tend to be more accurate than forecasting for individual items because: ► A group is composed of a number of items ► A group exhibits a uniform behavior ► A group cancels the forecasting errors among items ► A group behavior is relatively less uncertain Ref: Forecasts more accurate for groups vs.  Forecast is not affected by environment.com they are services they don't produce anything.  NF provides a convenient way to generate quick and easy forecasts for the short time horizon.yahoo. 13 MIDTERM EXAMINATION Spring 2009 MGT613. (Handouts page No.  The forecast will miss turning points.com/question/index?qid=20090320204146AAlPtZT Question No: 40 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.vuaskari. individuals naturally because forecasting errors in a group tend to cancel out forecasting errors for individuals.

vuaskari. Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com Solved By Honey G <abdulhaiee2004@gmail. Mass production was popularized in the 1910s and 1920s by Henry Ford's Ford Motor Company.mcgrawhill.Composed & Solved Honey G Vu Askari Team www. 15) Question No: 4 (Marks: 1) . including and especially on assembly lines.Please choose one The management of systems or processes that creates goods and provides services is known as: ►Operation Management ►Operation/production Management ►Operation/Research Management ►Production/Research Management Ref: Operations Management (The management of systems or processes that create goods and/or provide services) (Handouts Page No.com> Question No: 1 (Marks: 1) . 05) Question No: 2 (Marks: 1) .com . http://en. 03) Question No: 3 (Marks: 1) . (Handouts Page No. which introduced electric motors to the then-well-known technique of chain or sequential production.wikipedia.Please choose one Which one of the following correctly explains the quantitative forecasting technique? ► It consists mainly of numerical descriptions and resist subjective inputs of managers. or serial production) is the production of large amounts of standardized products. repetitive flow production.Please choose one Who developed the use of standardization in large-scale mass production using a moving assembly line? ► Frederick Winslow Taylor ► Frank Gilbreth ► Adam Smith ► Henry Ford Ref: Mass production (also called flow production. series production.com/sites/0072402857/student_view0/chapter1/multiple_choice_quiz.html (See the Question No.org/wiki/Mass_production OR http://highered.vuaskari.Please choose one Which of the following statements corresponds to an order-winning characteristic? ► A factor which may be significant in other parts of the organization ► A factor which gives an organization a competitive edge ► A factor which serves as a minimum standard for purchase ► A factor which increases the profitability of the organization Ref: order winners are the characteristics of an organization’s services that cause it to be perceived as better than the competitor’s services.

Please choose one In which one of the following decision environments it is impossible to assess the likelihood of various future events? ► Risk ► Bounded rationality ► Certainty ► Uncertainty Ref: Uncertainty: environments it is impossible to assess the likelihood of various future events. Often.  Ensures a guaranteed minimum (Handouts Page No. 26) Question No: 6 (Marks: 1) . personal opinions.com .000 20.html Question No: 5 (Marks: 1) .Please choose one Which one of the following is a pessimistic approach in decision making theory? ► Maximin ► Maximax ► Minimax regret ► Laplace Ref: Maximin  Maximin determines the worst payoff for each alternative.) 8.com Low (Rs.vuaskari. opinion. ► It consists mainly of subjective inputs and resist human factor.files.000 Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.000 Composed & Solved Honey G Vu Askari Team www.vuaskari. Quantitative studies have results that are based on numeric analysis and statistics.wordpress. http://nrmt.Please choose one Given the table: Possible Alternatives future demand High (Rs.com/article/1622269/what_is_the_difference_between _qualitative. It is not unusual for there to be over a thousand people in a quantitative research study. these studies have many participants.associatedcontent. Ref: Quantitative research focuses on numbers or quantities.) Small facility 10.000 Medium facility 12.pdf Question No: 7 (Marks: 1) .  It is a pessimistic approach. the operations manager chooses the best worst alternative. http://www. Meaning the least (best) of the worst.► It consists mainly of subjective inputs and resist particular numerical descriptions. It is ideal to have a large number of participants because this gives analysis more statistical power. ► It consists mainly of analyzing objectives and hard data and resist human factor.com/2011/04/15-decision-making-strategies.

66 and 67) Question No: 10 (Marks: 1) . What would be the break even point? ►833 units Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. 9. 33.Please choose one ABC Corporation has planned to purchase a new machine. where utilization = actual output divided by design capacity. variable cost is Rs.vuaskari.000 ► Rs. 16.Please choose one Which one of the following is an index used to measure actual output relative to design capacity? ► Efficiency ► Effective capacity ► Effectiveness ► Utilization Ref: It can be expressed as a ratio.Please choose one Effective capacity is influenced by all of the following factors EXCEPT: ► Facilities ► Product mix ► Processes ► Operations Ref: There are 7 determinants of effective capacity namely:  Facilities.  Product and service factors  Process factors  Human factors  Operational factors  Supply chain factors  External factors (Handouts Page No. 7 per unit.500 Ref: Take average for each alternative and choose the alternative with best average. http://www.vuaskari.000 Which one of the following is the correct payoff under LAPLACE approach? ► Rs. Small facility = 10000+8000=18000/2 =9000 Medium facility = 12000+20000 = 32000/2 = 16000 Large facility = 18000+15000 = 33000/2= 16500 Question No: 8 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.000.000 ► Rs.com . This measure is used in both capacity planning and capacity requirements planning processes.com/topics/capacity+utilization Question No: 9 (Marks: 1) . Total annual fixed cost is Rs. 5 per unit and revenue is Rs. 16.com Large facility 18. 10.bnet.000 15.000 ► Rs.

(Handouts Page No. 76) Question No: 12 (Marks: 1) . 77) Question No: 13 (Marks: 1) . a French restaurant. layout of facilities. a factory machining center.com/small-businessencyclopedia/job-shop Question No: 14 (Marks: 1) . (Handouts Page No. and design of work systems. capacity planning. http://www.vuaskari. It takes into account selection of technology. paint shops.Ref: ►2000 units ►5000 units ►1012 units QBEP = FC / (R . and other manufacturers that make custom products in small lot sizes.Please choose one The process selection should take into account all of the following EXCEPT: ► Capacity planning ► Design of work systems ► Production forecasts ► Selection of technology Ref: Process Selection refers to the way an organization chooses to produce its good or services. a commercial printing shop.VC) QBEP = 10000/ (7-5) QBEP =10000/2 QBEP = 5000 Units Composed & Solved Honey G Vu Askari Team www.Please choose one Which one of the following is an example of business that uses job shop process structure? ►French restaurants ►Heavy equipment ►Sugar refinery ►Automobile assembly Ref: Examples of a job shop include a machine tool shop.vuaskari.com Question No: 11 (Marks: 1) .enotes.Please choose one Assembly lines relate most closely to a: Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which of the following terms of financial analysis are important for the organization to proceed with a capacity alternative decision? ► Cash flow and fixed cost ► Present value and fixed cost ► Cash flow and present value ► Cash flow and profit Ref: Operations manager along with managerial accountant often work to calculate what cash flow or present value in terms of rupees is available for the organization to proceed with a capacity alternative decision.com .

the most recent occurrences are more indicative of the future than those in the more distant past.com/viewer?a=v&q=cache:3jUTDWx2e4IJ:www.pdf+Assembly+lines+relate+most+closely+to+a:+%E2%96%BA+Functional+lay out+%E2%96%BA+Product+layout+%E2%96%BA+Process+layout+%E2%96%BA+D epartmental+layout&hl=en&gl=pk&pid=bl&srcid=ADGEESh8r19njYE70vMpgQzCTp HYGtIHlnmve9br89oTuU_polHaRdI1wM9dTpef325TYLnQrGfqlLZQN7v1tHTYHdzI BcO_HHqJsTShQcxtKw8_4hfncmLzFGuSbmRyBtQgm3VrYB2&sig=AHIEtbRFRHNLG1Fl6j hNlX6n128_iEgUMg Question No: 15 (Marks: 1) .Please choose one Which of the following forecasting technique is based on the assumption that past data is more indicative of the future than the most recent occurrences? ► Exponential smoothing ► Linear regression ► Judgmental forecast ► Naive forecast Ref: In many applications (perhaps in most).google.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.then exponential smoothing may be the most logical and easiest method to use.ateneonline. the term assembly line refers to progressive assembly linked by some material handling device.it/chase 2e/studenti/tn/61847_tn05.Please choose one Which one of the following is an application of simple exponential smoothing? ► Establishing durability ► Finding reliability ► Scheduling services ► Quality improvement Question No: 17 (Marks: 1) .vuaskari.vuaskari. In a general sense. http://docs.com . If this premise is valid – “that the importance of data diminishes as the past becomes more distant” . Composed & Solved Honey G Vu Askari Team www.► Functional layout ► Product layout ► Process layout ► Departmental layout Ref: Assembly lines are a special case of product layout. 85) Question No: 16 (Marks: 1) .Please choose one Which one of the following mathematical expressions can be used to compute output capacity? OT/CT CT/OT CT+OT CT-OT Ref: OC = Output Capacity = OT/CT (HANDOUTS PAGE NO.

vuaskari.Please choose one Which one of the following refers to using some of the components of old products in the manufacturing of new products? ► Manufacturability ► Remanufacturing ► Robust design ► Automation Ref: Design for Remanufacturing: Using some of the components of the old products in the manufacture of new products. 63) Question No: 21 (Marks: 1) . quality and production costs.Composed & Solved Honey G Vu Askari Team www. quality.pdf+Exponential+smoothing+is+based+on+the+assumption+that+past+d ata+is+more+indicative+of+the+future+than+the+most+recent+occurrences&hl=en&gl= pk&pid=bl&srcid=ADGEESg3c6cLEJGxFAeYDJmynagPFzwnMIlzbF5wpI0nxIgJ8Kn R5-4fdDQIvMBxXbViOzr6hLd0Xq3ud6w8EdBwMdhALCi9obVbWP0pS7MXJEau43xq_TfOulMECZdpwnV3g0TLOyY&sig=AHIEt bTwalQd7sTFtecd46RVg72u_ZLEEg Question No: 18 (Marks: 1) .niscair.Please choose one Which one of the following is a curve showing failure rate over time? ► Cost curve ► Bath tub curve ► Fish bone diagram ► Reliability curve Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. and production costs ► Customer satisfaction.google. 44) Question No: 19 (Marks: 1) . and production costs Ref: A good product/service design can ensure customer satisfaction.com http://docs.Please choose one Which of the following factors are considered in product and service design? ► Customer satisfaction. 51) Question No: 20 (Marks: 1) . (Handouts Page No.in/bitstream/ 123456789/829/1/CHAPTER-6%2BFORECASTING%2BTECHNIQUES%2BFormatted.res.com . (Handouts Page No.com/viewer?a=v&q=cache:QTJvd6__zt8J:nsdl. and production costs ► Customer satisfaction. flexibility. quality.Please choose one Which one of the following mathematical expressions can be used to compute availability? ► (MTBF)/ (MTBF+MTR) ► (MTBF)/ (MTBF-MTR) ► (MTR)/ (MTBF+MTR) ► (MTR)/ (MTBF-MTR) Ref: Availability = (MTBF)/ (MTBF + MTR) (Handouts Page No. and improvement costs ► Employee motivation.vuaskari. quality.

Composed & Solved Honey G Vu Askari Team www.html (See the Question No.99 Question No: 24 (Marks: 1) .02 ► 2.mcgrawhill.com/sites/0072402857/student_view0/chapter10/multiple_choice_quiz.vuaskari.0 7. 60) Question No: 22 ( Marks: 1 ) . (Handouts Page No.Please choose one What would be the availability if a carpenter is expected to be able to operate for 300 hours between repairs.com Ref: The figure above shows a bathtub shape and thus rightly is referred to as the Bathtub curve.0 3. On the Y axis we represent the Failure rate and on the X axis we represent the Time. 09) Question No: 25 (Marks: 1) .99 Question No: 23 ( Marks: 1 ) .com .Please choose one Which one of the following is NOT a business application of forecasting? ►Budgeting Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. and the mean repair time is expected to be 3 hours? 0.Please choose one What would be the availability if a carpenter is expected to be able to operate for 350 hours between repairs. and the mean repair time is expected to be 2 hours? ► 6.006 Ref: Availability = (MTBF) / (MTBF + MTR) MTBF = Mean time between factor =300 MTR = Mean repair time =2 hours Availability = (300) / (300+2) Availability =300 / 302 Availability = 0.0 ► 0.99 1.03 Ref: Availability = (MTBF) / (MTBF + MTR) Availability = (350) / (350+3) Availability =350 / 353 Availability = 0.99 ► 0.vuaskari.Please choose one Which of the following is NOT an emerging trend in the workplace? ► Increasing workplace diversity ► Decreasing work schedule flexibility ► Increasing number of part time jobs ► Increasing use of temporary labor Ref: http://highered.

purchasing and more. 33 Question No: 27 (Marks: 1) . inventory. 96) Question No: 28 (Marks: 1) .com .com/doc/50297174/11/Multiple-Plant-Strategies Question No: 29 (Marks: 1) . (Handouts Page No. Automobile manufacturers use this approach with different plants for Engines. (Handouts Page No.►Capacity planning ►Inventory management ►Quality control Ref: Forecasting in business forms the basis for budgeting and planning for capacity. Location of markets 7. http://www. and Radiators. Labor factors 8. Transmissions. Climate and taxes (Handouts Page No. Allowances should be made for inaccuracies.scribd. sales.Please choose one Which one of the following is an example of regional factors that affect location decisions? ►Transportation ►Quality of life ►Development support ►Location of new markets Ref: Regional Factors 5. manpower. Body Stamping.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. Location of raw materials 6.Please choose one Which one of the following location strategies is favored by automobile manufacturers? ► Product plant strategy ► Process plant strategy ► Market area plant strategy ► Cost conservation strategy Ref: Process plant strategy: (Sharing of Problems/Improvements among plants) in this different plants concentrate on different aspects of a process.Please choose one Which one of the following factors makes a forecast LESS perfect? ►Randomness ►Non serious attitude ►Non availability of data ►Un qualified personnel Ref: Forecasts rarely perfect because of RANDOMNESS (having no specific pattern).vuaskari. production. 31) Question No: 26 (Marks: 1) .vuaskari.g. E.Please choose one Which one of the following is a key benefit of process plant strategy? ► Economies of scale Composed & Solved Honey G Vu Askari Team www.

com . and land. human and capital resources.com Ref: http://books.Please choose one Which one of the following is NOT an input in the transformation process? ►Information ►Services ►Facilities ►Materials Ref: Inputs include materials.gov/ SLTC/smallbusiness/sec5.google. among many others.osha.pdf Question No: 32 (Marks: 1) .► Diseconomies of scale ► Product variety ► Task specialization Composed & Solved Honey G Vu Askari Team www.html Question No: 31 (Marks: 1) .com/acrobat/managment.Please choose one Forecasting for groups tend to be more accurate than forecasting for individual items because: ► A group is composed of a number of items ► A group exhibits a uniform behavior ► A group cancels the forecasting errors among items ► A group behavior is relatively less uncertain Ref: Forecasts more accurate for groups vs. OSHA develops and sets mandatory occupational safety and health requirements applicable to the more than 6 million workplaces in the U. 02) ALSO SEE THIS LINK FOR FURTHER EXPLANATION: http://www. and energy.S.Please choose one Which one of the following statements is true about Occupational Safety Hygiene Administration (OSHA)? ►To safeguard against potential hazards ►To develop cost effective processes ►To implement legal standards ► To carry out implication of manufacturability and fitness Ref: Under the OSH Act. s ervices. (Handouts Page No. OSHA relies on. (Handouts page Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. individuals naturally because forecasting errors in a group tend to cancel out forecasting errors for individuals.gov/UOSH/Outreach/ConstructionCD/www. http://www.jpcmediallc.vuaskari.laborcommission.vuaskari.utah. industrial hygienists to evaluate jobs for potential health hazards. inventory.com/books?id=tqVIT0xE4NAC&pg=PA369&dq=key+benefit+of+pr ocess+plant+strategy&hl=en&ei=cjd1TaX5LIfNrQeo39DRCg&sa=X&oi=book_result& ct=result&resnum=2&ved=0CDIQ6AEwAQ#v=onepage&q=key%20benefit%20of%20p rocess%20plant%20strategy&f=false (READ THE SECOND PARAGRAPH) Question No: 30 (Marks: 1) .

uses subjective inputs meaning that a judgmental forecast rely on analysis of subjective inputs obtained from various sources.com No. 35) Question No: 36 (Marks: 1) . managers and executives. ► Total quality control ► Demand management ► Forecasting ► Operations management Ref: http://books.vuaskari. 33) Question No: 33 (Marks: 1) .Please choose one The purpose of ___________ is to coordinate and control all the required sources so that productive system can be used efficiently and to ensure the delivery of product in time.ac.vuaskari.Composed & Solved Honey G Vu Askari Team www. managers and experts? ► Time series model ► Least Square method ► Judgmental forecasting model ► Associative forecasting model Ref: Judgmental .brunel. sales staff.com/books?id=d3eREcsD35sC&pg=PA551&dq=The+purpose+of+d emand+management+is+to+coordinate+and+control+all+sources+of+demand+so+the+pr oductive+system+can+be+used+efficiently+and+the+product&hl=en&ei=gTCOTfjdJpC mvgP9pbC5DQ&sa=X&oi=book_result&ct=result&resnum=3&ved=0CDkQ6AEwAg#v =onepage&q=The%20purpose%20of%20demand%20management%20is%20to%20coor dinate%20and%20control%20all%20sources%20of%20demand%20so%20the%20produ ctive%20system%20can%20be%20used%20efficiently%20and%20the%20product&f=tr ue Question No: 35 (Marks: 1) .html Question No: 34 (Marks: 1) .com .Please choose one Which one of the following forecasting methods uses subjective inputs such as opinions from consumer surveys.Please choose one Which one of the following is a possible disadvantage of a moving average forecast? ► The method is unable to forecast the demand accurately ► The method is easy to compute and easy to understand ► All the values in the average are weighted equally ► The most recent values are given the more weightage Ref: One disadvantage of using moving averages for forecasting is that in calculating the average all the observations are given equal weight.Please choose one Which of the following is a technique that averages a number of recent actual values that Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. These insights are not available publicly. the sales staff.uk/~mastjjb/jeb/or/forecast. such as consumer surveys.google. and panels of experts. http://people. (Handouts Page No.

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are updated as new values become available? Simple moving average Delphi method Trend adjusted forecast Naïve forecast Ref: Moving average – A technique that averages a number of recent actual values, updated as new values become available. (Handouts Page No. 37) Question No: 37 (Marks: 1) - Please choose one Which one of the following statement is TRUE about cost-volume relationship? ► It represents the relationship between cost, revenue and volume of output. ► It represents the relationship between cost and volume of output. ► It represents the relationship between cost and revenue. ► It represents the relationship between inputs, cost and volume of output. Ref: Cost Volume Relationship focuses on relationships between costs, revenue and volume of output. (Handouts Page No. 73) Question No: 38 (Marks: 1) - Please choose one Which one of the following statements represents use of cost-volume analysis? ► It is a tool for reliability measurement ► It provides a base for marketing research ► It helps in comparing capacity alternatives ► It is important in product design Ref: Cost Volume Relationship focuses on relationships between costs, revenue and volume of output. The primary purpose of cost volume analysis is to estimate the income of an organization under different operating conditions. It is particularly useful as a tool for comparing capacity alternatives. (Handouts Page No. 73) Question No: 39 (Marks: 1) - Please choose one Which one of the following best describes the cellular layout? ►It groups machines into departments according to their function. ►It groups machines into small assembly lines that produce families of parts. ►It allows production of larger lots by reducing set-up time. ►It encourages the use of large, efficient machinery. Ref: http://cwx.prenhall.com/bookbind/pubbooks/russell/chapter7/multiple1/deluxecontent.html (See the Question No. 03) Question No: 40 (Marks: 1) - Please choose one Transportation method helps in solving which of the following problems? ► Facility location problems ► Allocation of cost problems ► Workforce management problems ► Unfamiliar laws and regulations problems

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Ref: Transportation Method is a quantitative approach that can help solve multiple facility location problems. (Handouts Page No. 98)

Question No: 41 (Marks: 5) ABC Corporation has planned to purchase a new machine. Total annual fixed cost is Rs. 15,000: variable cost is Rs. 5 per unit and revenue is Rs. 7 per unit. · What would be the break even point? · What would be the breakeven point if variable cost gets increased by 10%, revenue decreased by 10% and fixed remains same? Part A: Q=Fixed Cost/ Revenue – Variable Cost Q =15000/7.5 Q =7500 units Part B: Q = Fixed Cost/ Revenue – Variable Cost Q =15000/7-0.7-(5+0.5) Q =15000/6.3-5.5 Q =15000/0.8 Q =18750 units Question No: 42 (Marks: 5) What is demand management? Explain its various factors? Demand Management: Demand management is the process of cutting cost by influencing the quantity and/or specification of the products and services you are procuring. The following are the Factors of Demand Management:  Finished Goods/Services  Raw Material  Component Parts  Sub-Assemblies etc

Paper No. 14

MIDTERM EXAMINATION Spring 2009 MGT613- Production / Operation Management (Session - 2)
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Question No: 1 (Marks: 1) - Please choose one Within the operations function, which one of the following is a long-term management decision? ► Control decision ► Non-operational decision ► Strategic decision ► Tactical decision Ref: Strategic Importance 1. Long term commitment/costs 2. Impact on investments, revenues, and operations 3. Supply chains (Handouts Page No. 95) Question No: 2 (Marks: 1) - Please choose one Which one of the following forms of productivity has units of output per shift? ►Capital ►Energy ►Labor ►Machine Ref: Labor Productivity:  Units of output per labor hour  Units of output per shift  Value-added per labor hour (Handouts Page No. 19)

Question No: 3 (Marks: 1) - Please choose one Which one of the following is a measure of productivity that involves measuring inputs and outputs using a common unit of measurement? ► Multifactor ► Partial ► Single ► Total Ref: Calculations of multifactor productivity measure inputs and outputs using a common unit of measurement, such as cost. For instance, the measure might use cost of inputs and units of the output: http://docs.google.com/viewer?a=v&q=cache:bYWPs-Ig99IJ:highered.mcgrawhill.com/sites/dl/free/0073525251/886181/stevenson11e_sample_ch02.pdf+Multifactor+i s+a+measure+of+productivity+that+involves+measuring+inputs+and+outputs+using+a+ common+unit+of+measurement&hl=en&gl=pk&pid=bl&srcid=ADGEEShIkJnaEXjhLlA3HACWDXOFhSy4GxPv8YQXZJlU3WT0go2JJj8vnbbzyuq3hxydg1DjvPnqXn6l7 _WK80EPhN15OYu_iNwIuxMf0zGIxME7Z2JTjx1YPoSJERrLKF0cWbvkXb&sig=AHIEtbTWWf1ESOM052Hr

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kqk5mCU24fLbQA Question No: 4 (Marks: 1) - Please choose one The major business function consisting of research and development, product design, manufacturing, marketing, distribution, and customer service is refers to: ► Value chain ► The transformation process ► Quality control ► Life cycle Ref: http://books.google.com.pk/books?id=f5p17Sz5NLMC&pg=PA379&lpg=PA379&dq=of +research+and+development#v=onepage&q=of%20research%20and%20development&f =false Question No: 5 (Marks: 1) - Please choose one A business process is a logical set of tasks or activities that: ► Are specific to the operations function ► Are specific to the marketing function ► Are interdependent with other processes ► Have exactly the same performance measures for any process Ref: http://highered.mcgrawhill.com/sites/0072402857/student_view0/chapter5/multiple_choice_quiz.html (See the Question No. 05) Question No: 6 (Marks: 1) - Please choose one Which one of the following formulae can be used to compute value? ► (Quality + Speed – Flexibility) / Cost ► (Quality + Speed+ Flexibility) / Cost ► (Quality + Speed - Cost) / Flexibility ► (Quality + Speed+ Cost) / Flexibility Ref: Value= Performance/Cost= (Quality +Speed+ Flexibility)/Cost (Handouts page No. 10) Question No: 7 ( Marks: 1 ) - Please choose one Which one the following formula or function can be used to measure the performance? ► Flexibility + profit+ operations ► Work + profit + value ► Quality + speed + flexibility ► Profit + Incentives + standards Ref: Value= Performance/Cost= (Quality +Speed+ Flexibility)/Cost (Handouts page No. 10) Question No: 8 (Marks: 1) - Please choose one Which of the following statements corresponds to an order-winning characteristic?

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assumptions and validity of the data and preparing a revised forecast. (Handouts Page No. ► Determine the purpose of the forecast. (Handouts page no. The closer the real life data more realistic would be the forecast. time and capital. What should be the next step in forecasting process? ► Choose a forecasting technique. Ref: Steps in the Forecasting Process:  Determine the purpose of the forecast: meaning what is the purpose and when will it be required.Please choose one Which one of the following forecasting technique is based on historical data? ► Time series ► Qualitative ► Judgmental ► Associative Ref: Time series .Please choose one As a manager.► A factor which may be significant in other parts of the organization ► A factor which gives an organization a competitive edge ► A factor which serves as a minimum standard for purchase ► A factor which increases the profitability of the organization Ref: order winners are the characteristics of an organization’s services that cause it to be perceived as better than the competitor’s services.vuaskari. 15) Question No: 9 (Marks: 1) . 35) Question No: 11 (Marks: 1) .Please choose one Which one of the following Which one of the following forecasting techniques use subjective inputs su from consumer Composed & Solved Honey G Vu Askari Team www.com .uses historical data assuming the future will be like the past and depend on developing relationships between variables that can be expressed to predict future values.  Establish a time horizon: We already know that as time increases the accuracy of the Forecast decreases. This helps in re-examining the method. you have defined the purpose of the forecasts. machine. ► Collect and analyze the appropriate data.  Prepare the forecast:  Monitor the forecast: A forecast has to be closely monitored to determine whether it is fulfilling its basic purpose. This will provide the level of detail for resources required man. ► Set up a time horizon or a time limit.  Select a forecasting technique: whether qualitative or quantitative  Gather and analyze the appropriate data: It goes without saying that before a forecast can be delivered data is required. This may be the time when you would like to identify the important assumptions and suppositions.vuaskari. Question No: 10 (Marks: 1) .com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.

000 Large facility 18. (Handouts Page No. managers and executives.000 20.vuaskari. (Handouts Page No. the sales staff.  It does not take into account any other alternative then the best payoff.com surveys. such as consumer surveys.000 Medium facility 12.000 Which one of the following is the correct payoff under MAXIMAX approach? ► Rs.com .uses subjective inputs meaning that a judgmental forecast rely on analysis of subjective inputs obtained from various sources.) Small facility 10.000 ► Rs.  An optimistic approach. These insights are not available publicly.Composed & Solved Honey G Vu Askari Team www.Please choose one Given the table: Alternatives Possible future demand Low (Rs. Question No: 14 (Marks: 1) .000 ► Rs. 18.000 Ref: Choose the Best maximum Value for MAXIMAX approach. 10. 35) Question No: 12 (Marks: 1) . and panels of experts.000 8.000 ► Rs.  Go for it strategy. 20. managers and experts? ►Time series ►Quantitative ►Judgmental ►Associative Ref: Judgmental . 32.vuaskari.Please choose one Which of the following approaches favors adopting a “go for it” strategy? ►Maximin ►Maximax ►Minimax regret ►Laplace Ref: Maximax:  Maximax determines  the best possible outcome  Choose the Alternative with the best possible payoff.) High (Rs.000 15. sales staff. 26) Question No: 13 (Marks: 1) .Please choose one Which one of the following is NOT a step of decision making process? ►Develop alternatives ►Monitor results ►Consider risk averseness strategies Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.

10. 24) Question No: 15 (Marks: 1) . Specify Objectives and the Criteria for decision making 8. ► It represents the relationship between cost and revenue.vuaskari. Monitor the results to ensure the desired results are achieved. The environment (customer demand and competitors) becomes more stable and predictable (but as competitive) in comparison with the growth stage. attracting highly skilled individuals is no longer as high a priority. Develop Alternatives 9.Please choose one Which one of the following statement is TRUE about cost-volume relationship? ► It represents the relationship between cost.►Specify criteria for decision Ref: Normally the decision making process involves the following six important steps 7. Analyze and compare alternatives. ► It represents the relationship between cost and volume of output.com/viewer?a=v&q=cache:jQVb4SnKAYsJ:www. Ref: Cost Volume Relationship focuses on relationships between costs. cost and volume of output. Select the best alternative. ► It represents the relationship between inputs.rutgers. Conflict resolutions and due process under collective bargaining are the grievance procedures with third party arbitration (Kochan & Chalykoff.edu/~sja cksox/PDF/DeterminantsofHRMPrioritiesandImplications. Firms in this stage may pay high wages to retain skilled talent. As the products of firms move into the maturity stage.pdf+stages+of+product+life+c ycle+relates+to+more+predictable+behavior+in+terms+of+capacity+requirements&hl=e n&gl=pk&pid=bl&srcid=ADGEESigJYxwqHconGqfCMjw0LjJ83rXBJuDpDj9ii072VUwmVTBF6KXm7xu1THfTijPxrsbqKJD0KKZziOIaotlvC4pPqcwxZ2J3KdX3QIQo8iw3VCTRAsXg2 Pk69UvRqQsYng7dB&sig=AHIEtbS89CgRHNC6-p0WknAgth-vMlRvbg Question No: 16 (Marks: 1) . Economic downturns are handled by employee layoffs. revenue and volume of output. (Handouts Page No. http://docs. 11.vuaskari.rci. (Handouts Page No.google. 73) Composed & Solved Honey G Vu Askari Team www. 1985).com . revenue and volume of output. Implement the chosen Alternative 12.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. Firms in the mature stage have an extensive internal labour market and extensive training and development programs.Please choose one Which one of the following stages of product life cycle relates to more predictable behavior in terms of capacity requirements? ► Introduction ► Growth ► Maturity ► Decline Ref: Maturity Stage.

VC) ►Q = VC / (R + FC) ►Q = FC / (R + VC) Ref: QBEP= FC/ (R-VC) (Handouts Page No. information. What would be the break even point? ►833 units ►2000 units ►5000 units ►1012 units Ref: QBEP = FC / (R .zbeanztech. http://www.Please choose one Which one of the following formulae can be used to compute break even point? ►Q = VC / (R . 10.Please choose one Which of the following is a system designed to coordinate all activities and information needed to complete business processes? ►Enterprise resource planning ►Supply chain management ►New product development ►Customer relationship management Ref: Enterprise resource planning (ERP) is an enterprise-wide information system designed to coordinate all the resources.VC) ►Q = FC / (R .000.Please choose one Which of the following terms of financial analysis are important for the organization to proceed with a capacity alternative decision? ► Cash flow and fixed cost ► Present value and fixed cost ► Cash flow and present value ► Cash flow and profit Ref: Operations manager along with managerial accountant often work to calculate what cash flow or present value in terms of rupees is available for the organization to proceed with a capacity alternative decision.Composed & Solved Honey G Vu Askari Team www. 76) Question No: 18 (Marks: 1) .com .com/open-source-erp Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.vuaskari. 5 per unit and revenue is Rs. (Handouts Page No.Please choose one ABC Corporation has planned to purchase a new machine. 7 per unit. and activities needed to complete business processes such as order fulfillment or billing. variable cost is Rs.com Question No: 17 (Marks: 1) .vuaskari. 76) Question No: 20 (Marks: 1) .VC) QBEP = 10000/ (7-5) QBEP =10000/2 QBEP = 5000 Units Question No: 19 (Marks: 1) . Total annual fixed cost is Rs.

authorstream.com/sites/dl/free/0073041912/354902/ste41912_ch04.google.vuaskari.pdf+Frozen+design+%E2%96 %BA+Product+design+%E2%96%BA+Service+design+%E2%96%BA+Robust+design +resists+modifications&cd=3&hl=en&ct=clnk&gl=pk&source=www. http://www.googleusercontent.com/doc/7369836/Facility-Layout Question No: 23 (Marks: 1) .chatterjee004-831897-plantlayout/ (See the Slide No. it may find compelling reasons to resist modification.com Question No: 21 (Marks: 1) .vuaskari. Sales also affect the layout.Please choose one Which one of the following designs resists modifications? ► Frozen design ► Product design ► Service design ► Robust design Ref: Another disadvantage is that a manufacturer may freeze (standardize) a design prematurely and.pk Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following layout types is associated with car assembly? ► Fixed position layout ► Process layout ► Product layout ► Hybrid layout Ref: Product – Layout should suit to the nature of product and its method of production.mcgr awhill.com. http://webcache.com/search?q=cache:ASewL4qNRRkJ:highered.com .e. once the design is frozen. aircraft manufacturing and car manufacturing layouts will be different.Please choose one Which of the following is NOT a characteristic of product layouts? ►High material handling costs ►Sequential arrangement of machines ►Standardized output ►Continuous production system Ref: http://www. a denotes: ► Smoothing constant ► Actual forecast ► Forecast error ► Previous forecast Ref: α Alpha smoothing constant (Handouts page No. I.scribd.Please choose one In exponential smoothing model.com/Presentation/partha. 40) = Question No: 24 (Marks: 1) . 5 and 6) Question No: 22 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.

Please choose one Which one of the following is TRUE about Taguchi Approach? ►To test the robustness of a design ►To articulate the “voice of the customer” ►To reduce the degree of automation ►To create a concurrent design Ref: The defining characteristics for the Taguchi approach include:  Design a robust product  Insensitive to environmental factors either in manufacturing or in use.com . and the mean repair time is expected to be 3 hours? ►1. On the Y axis we represent the Failure rate and on the X axis we represent the Time.Please choose one Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. (Handouts Page No.vuaskari.01 ►5.com Question No: 25 (Marks: 1) . 52) Question No: 26 (Marks: 1) . (Handouts Page No. 51) Question No: 27 (Marks: 1) .98 Ref: Availability = (MTBF)/ (MTBF + MTR) Availability = 250 / (250+3) Availability = 250 / 253 = 0.Please choose one Which one of the following refers to using some of the components of old products in the manufacturing of new products? ► Manufacturability ► Remanufacturing ► Robust design ► Automation Ref: Design for Remanufacturing: Using some of the components of the old products in the manufacture of new products. 60) Question No: 28 (Marks: 1) .vuaskari.Please choose one Which one of the following is a curve showing failure rate over time? ► Cost curve ► Bath tub curve ► Fish bone diagram ► Reliability curve Ref: The figure above shows a bathtub shape and thus rightly is referred to as the Bathtub curve.Composed & Solved Honey G Vu Askari Team www.  Central feature is Parameter Design.98 Question No: 29 (Marks: 1) .0 ►0.Please choose one What would be the availability if a carpenter is expected to be able to operate for 250 hours between repairs.03 ►3. (Handouts Page No.

OSHA Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following is an example of site related factors that affect location decision? ► Transportation ► Quality of life ► Location of new markets ► Location of raw materials Ref: Site Related Factors  Land  Transportation  Environmental  Legal (Handouts Page No.Composed & Solved Honey G Vu Askari Team www. 87) Question No: 30 (Marks: 1) . (Handouts Page No. Location of raw materials 10.S.vuaskari.vuaskari.Please choose one Which one of the following is an example of regional factors that affect location decisions? ►Transportation ►Quality of life ►Development support ►Location of new markets Ref: Regional Factors 9. Labor factors 12.com .com Which one of the following is the goal of method analysis? ► Dividing and analyzing a job ► Check individual human motions used to perform an operation ► Determining the length of time it will take to undertake a particular task ► Determining the amount of time a worker spends on various activities Ref: Design of Work Systems is used to describe the two basic approaches to job design. Climate and taxes (Handouts Page No. 96) Question No: 32 (Marks: 1) .Please choose one Which one of the following statements is true about Occupational Safety Hygiene Administration (OSHA)? ►To safeguard against potential hazards ►To develop cost effective processes ►To implement legal standards ► To carry out implication of manufacturability and fitness Ref: Under the OSH Act. OSHA develops and sets mandatory occupational safety and health requirements applicable to the more than 6 million workplaces in the U. Location of markets 11. 96) Question No: 31 (Marks: 1) .

html (See the Question No.com/sites/0072983906/student_view0/chapter6/multiple_choice_quiz.Please choose one The type of processing structure that is used for producing discrete products at higher volume is: ► Continuous Flow ► Assembly Line ► Batch ► Job shop Ref: http://highered.com/sites/0073403296/student_view0/chapter7/multiple_choice_quiz. 04) Question No: 36 (Marks: 1) . industrial hygienists to evaluate jobs for potential health hazards.Please choose one An example of a business/industry that uses batch flow process structure is: ►Commercial printer ►Heavy equipment ►Automobile assembly ►Sugar refinery Ref: http://highered. 02) Question No: 34 (Marks: 1) .html (See the Question No.Composed & Solved Honey G Vu Askari Team www. ► Services can be stored Ref: service operations are different from manufacturing operations in terms of Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.mcgrawhill.com . http://www.mcgrawhill.Please choose one Which one of the following is used to produce gasoline and petroleum products? ► Job shop ► Batch processing ► Assembly line ► Continuous processing Ref: http://highered.vuaskari. 3) Question No: 35 (Marks: 1) .com/sites/0072983906/student_view0/chapter6/multiple_choice_quiz.gov/ SLTC/smallbusiness/sec5.vuaskari. among many others. ► Services are intangible.osha.mcgrawhill.utah.html (See the Question No. ► Consumption and production take place simultaneously.com relies on.html Question No: 33 (Marks: 1) .Please choose one Services differ from manufacturing in all the following ways EXCEPT: ► Customers typically interact directly with the service delivery process.gov/UOSH/Outreach/ConstructionCD/www.laborcommission.

lead times.vuaskari. processes.+operating+resources+are+all+related+to +Operational+strategy&hl=en&pid=bl&srcid=ADGEESjFppdZdPqJCYGeE5eZ0lbXSb BIaQuAZHRq8WGSAb060LQFyePsZ7uLK3tBxikelBwidDvqI2uehI7dlnTODYpZMU2 xVYk6oWk7IHpLh4hW3Brot6pOUAef0XbM42tJV6kLRzg&sig=AHIEtbTlW5C5SYPMTZqjIHd9wX_vuoJE6g Question No: 38 (Marks: 1) .%2520COMPETITIVENESS.vuaskari. Tangible and intangible output  customer consumption  use of labor and equipment  customer contact  customer participation in conversion process  measuring activities and resources http://wiki.+lead+times. OS is related to products.%252 0STRATEGY. and scheduling. operating resources are all related to which one of the following strategies.com .com/viewer?a=v&q=cache:27Zjwa-o6_kJ:highered.ua/teaching_c ourses/nam_operations/L2%2520PRODUCTIVITY. ► Organizational strategy ► Financial strategy ► Operational strategy ► Tactical strategy Ref: OPERATIONS STRATEGY: (Deals with the operations aspect of an organization). lead times. costs.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Quality.google.answers. methods.google.Please choose one All of the following are examples of the transformation process EXCEPT: ► Cutting ► Packing ► Facilitating ► Labeling Ref: Examples of Transforming process and input in Food Processor: Inputs Process Raw vegetables cleaning Metal sheets Making cans Water Making cans Energy Cutting Labor Cooking Building Packing Equipment Labeling http://docs.com/viewer?a=v&q=cache:Z8OTKodTI24J:bulatov.+costs.com/Q/How_do_service_operations_differ_from_manufacturing_ope rations Question No: 37 (Marks: 1) .org. operating resources.doc+Quality. quality. http://docs. costs.mcgraw- Composed & Solved Honey G Vu Askari Team www.

google.com/viewer?a=v&q=cache:QTJvd6__zt8J:nsdl.in/bitstream/ 123456789/829/1/CHAPTER-6%2BFORECASTING%2BTECHNIQUES%2BFormatted.res.niscair.com hill. When the dependent variable (usually the vertical axis on the graph) changes as a result of time (plotted on the horizontal axis).com .Composed & Solved Honey G Vu Askari Team www.Please choose one ___________ purpose is to coordinate and control all the required sources so that productive system can be used efficiently and to ensure the delivery of product in time.google.vuaskari. it is time series analysis.com/sites/dl/free/0070951675/436573/samplech01. ► Total quality control ► Demand management ► Forecasting ► Operations management Ref: http://books.pdf+examples+of+the+transforma tion+process+are+Cutting+%E2%96%BA+Packing+%E2%96%BA+Facilitating+%E2% 96%BA+Labeling&hl=en&pid=bl&srcid=ADGEESi98aGPPXv5w0w-VBGRprednUENzzYtfDBdUfcf5sT5vBu0th2m1l74tG1Qt4oZOb-Fa69OEDbQWocDFhQvspN6W9p8LqyxNvDaLoKOWUVy_rmCYeoSCBOUcIepGwcQPLn7s&sig=AHIEtbQ8kba9NbTRC4loArQHlWN-H50AoQ Question No: 39 (Marks: 1) . this is a casual relationship (such as the demand of cold drinks increasing with the temperature). When the dependent variable changes because of the change in another variable.com/books?id=d3eREcsD35sC&pg=PA551&dq=The+purpose+of+d emand+management+is+to+coordinate+and+control+all+sources+of+demand+so+the+pr oductive+system+can+be+used+efficiently+and+the+product&hl=en&ei=gTCOTfjdJpC mvgP9pbC5DQ&sa=X&oi=book_result&ct=result&resnum=3&ved=0CDkQ6AEwAg#v =onepage&q=The%20purpose%20of%20demand%20management%20is%20to%20coor dinate%20and%20control%20all%20sources%20of%20demand%20so%20the%20produ ctive%20system%20can%20be%20used%20efficiently%20and%20the%20product&f=tr ue Question No: 40 (Marks: 1) .Please choose one Which of the following is a characteristic of linear regression? ► It is superior to a moving average ► It is a causal forecasting model ► It compensates for both trend and seasonal variations in demand ► It is superior to an exponential smoothing Ref: Linear regression is used both for time series forecasting and for casual relationship forecasting. http://docs.vuaskari.pdf+linear+regression+compensates+for+both+trend+and+seasonal+vari ations+in+demand&hl=en&pid=bl&srcid=ADGEESg3c6cLEJGxFAeYDJmynagPFzwn MIlzbF5wpI0nxIgJ8KnR5-4fdDQIvMBxXbViOzr6hLd0Xq3ud6w8EdBwMdhALCi9obVbWP0pS7MXJEau43xq_TfOulMECZdpwnV3g0TLOyY&sig=AHIEt bQweGQ9quetmEqfenwFdiUUE2eZeg Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.

com Paper No.vuaskari.1) Solved By Honey G <abdulhaiee2004@gmail.html (See the Question No. 05) Question No: 2 (Marks: 1) .com .com/sites/0072402857/student_view0/chapter5/multiple_choice_quiz.Please choose one A business process is a logical set of tasks or activities that: ► Are specific to the operations function ► Are specific to the marketing function ► Are interdependent with other processes ► Have exactly the same performance measures for any process Ref: http://highered. 15 MIDTERM EXAMINATION Spring 2009 MGT613.mcgrawhill.com> Question No: 1 (Marks: 1) . 14) Question No: 4 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www. (Handouts Page No. 12) Question No: 3 (Marks: 1) . consistent with organization strategy that is used to guide the operations function.vuaskari.Production / Operations Management (Session .Please choose one Which one of the following techniques uses historical data to predict future value of a variable of interest? ► Time series method Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one To make operations strategy effective it should be: ►Independent of the organization’s strategy ►Consistent with the organization’s strategy ►Developed by a first line manager ►Independent of time dimension Ref: Operations strategy – The approach. We first study strategy design process with example for manufacturing and Services.Please choose one Which of the following is referred to as plans for achieving goals? ► Rules ► Strategies ► Policies ► Mission Ref: Strategies are Plans for achieving organizational goals (Handouts Page No.

Please choose one Which one of the following forecasting techniques uses explanatory variables to predict future demand? ► Associative forecast ► Time series forecast ► Consumer survey ► Executive opinion Ref: Associative Models: forecasting technique that uses explanatory variables to predict future demand. http://flylib. and a decision tree becomes the best method for decision analysis.► Causal forecasting method ► Qualitative forecasting method ► Intuitive forecasting method Ref: Time series . each developed from the previous one.vuaskari. to achieve a consensus forecast.160/1/ Question No: 08 (Marks: 1) . 35) Question No: 5 (Marks: 1) . (Handouts Page No35) Question No: 7 (Marks: 1) . (Handouts page no. to achieve a consensus forecast? ► Consumer surveys ► Executive opinion ► Time series forecast ► Delphi method Ref: Delphi method: Managers and staff complete a series of questionnaires. http://cramberry.com/books/en/3.Please choose one In which one of the following situations.uses historical data assuming the future will be like the past and depend on developing relationships between variables that can be expressed to predict future values. as in our real estate investment example.com .1.Please choose one Given the table: Composed & Solved Honey G Vu Askari Team www.287.Please choose one Which one of the following involves completing a series of questionnaires each developed from the previous one.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. then a payoff table cannot be created. a payoff table is usually limited to a single decision situation.net/sets/26728-operational-management-3 Question No: 6 (Marks: 1) . If a decision situation requires a series of decisions.vuaskari. the use of a decision tree is required instead of a payoff table? ► When there are more than three states of nature ►When there are more than three decision payoffs ► When the decision situation encompasses an extended time period ► When a series of decisions is required Ref: However.

000 18.com .000 High (Rs.docstoc. 05) Question No: 10 (Marks: 1) . 66) Question No: 11 (Marks: 1) .vuaskari.500 Ref: Take average for each alternative and choose the alternative with best average. ► Determine the minimum number of workstations. Small facility = 10000+8000=18000/2 =9000 Medium facility = 12000+20000 = 32000/2 = 16000 Large facility = 18000+15000 = 33000/2= 16500 Question No: 9 (Marks: 1) .) 10.vuaskari.000 ► Rs.000 20.000 ► Rs. 9.000 Which one of the following is the correct payoff under LAPLACE approach? ► Rs.Composed & Solved Honey G Vu Askari Team www.) 8. 16.Please choose one Which one of the following is the first step in line balancing? ► Specify the sequential relationship among tasks ► Determine the required cycle time.000 12. 33.000 15. 16.Please choose one Which one of the following is called as the difference between designed and utilized capacity? ► Design capacity ► Effective capacity ► Buffer capacity ► Utilization rate Ref: Capacity cushion or buffer is the difference between designed and utilized capacity. Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.000 ► Rs.Please choose one Which one of the following mathematical expressions is used to compute utilization? ► Actual output / effective capacity ► Actual output / design capacity ► Actual output + effective capacity ► Actual output – design capacity Ref: For example: Actual Output = 36 units / day Design Capacity = 50 units / day Utilization = 36/50 * 100 = 72% (Handouts Page No. http://www.com Possible Small facility Medium facility Large facility Alternatives future demand Low (Rs.com/docs/54960443/Lecture-16ppt (See the Slide No.

quality.0 Output Capacity = 3. quality. quality and production costs.slidefinder. and production costs Ref: A good product/service design can ensure customer satisfaction.► Determine the desired output Ref: http://www. and production costs ► Customer satisfaction.5 Units per day Composed & Solved Honey G Vu Askari Team www.vuaskari.004 units per day ► 14 units per day Ref: Output Capacity = Operating Time / Cycle Time Output Capacity = 7 / 2. flexibility. 44) Question No: 15 (Marks: 1) .vuaskari.Please choose one An automatic car wash is an example of which of the following? ► Customized service ► Batch processing ► Intermittent processing ► Standardized service Ref: Standardized service implies that every customer or item processed receives essentially the same service.03 minutes ► 1.8 minutes ► 2700 minutes ► 291 minutes Ref: CT= Time Cycle = Operating Time / Desire Output CT= Time Cycle = 9 * 60 / 300 = 1. 13) Question No: 12 (Marks: 1) .Please choose one What would be the output capacity if an assembly line operates for 7 hours per day with a cycle time of 2.Please choose one Which of the following factors are considered in product and service design? ► Customer satisfaction. and improvement costs ► Employee motivation.5 units per day ► 0. and production costs ► Customer satisfaction.com . Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.net/c/chapter_manufacturing_processes/25822455 (See the Slide No.8 minutes Question No: 13 (Marks: 1) .com Question No: 14 (Marks: 1) . (Handouts Page No.Please choose one What would be the required cycle time for a process that operates 9 hours daily with a desired output of 300 units per day? ► 0. quality. An automatic car wash is a good example.0 minutes? ► 210 units per day ► 3.

com http://highered.tr/Chp4.Composed & Solved Honey G Vu Askari Team www.edu.edu. http://docs.vuaskari.etu.Please choose one Which of the following is an advantage of standardization? ► Frozen designs ► Customized parts ► Interchangeable parts ► Reduced variety Ref: Advantages of Standardization  Interchangeable parts  Orders can be filled from inventory  Easier repair & replacement  Lower design costs.tr/Chp4. http://docs.pdf+advantage+of+standardization%3F +%E2%96%BA+Frozen+designs+%E2%96%BA+Customized+parts+%E2%96 %BA+Interchangeable+parts+%E2%96%BA+Reduced+variety&hl=en&gl=pk& pid=bl&srcid=ADGEEShgD0r40WYN7Ah8bToiQKVOUwMol8VFKVcS2vJeitl zsbJWm6fdzboUL8C9RzapNADGHnArzelc8KscxcMNZXHbDSWJAfakyrzuLT3Ww2YhDSABe_l4JurNU6Ji-LS_qqG5AQ&sig=AHIEtbQ1hSU2is9EsB7nuPrO6QYqRiIzBQ Question No: 17 (Marks: 1) .google.com/viewer?a=v&q=cache:HcGpKkXXGsJ:mkuyzu.mcgraw-hill.vuaskari.com .etu.Please choose one Product life cycle is based on which of the following components? Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.google.Please choose one Which one of the following is the most significant disadvantage of standardization? ► Reduced design costs ► Interchangeable parts ► Reduced variety ► Customized parts Ref: ALL ARE ADVANTAGES EXCEPT 3 RD OPTION: Advantages of Standardization  Interchangeable parts  Orders can be filled from inventory  Easier repair & replacement  Lower design costs.com/viewer?a=v&q=cache:HcGpKkXXGsJ:mkuyzu.pdf Question No: 16 (Marks: 1) .pdf+advantage+of+standardization%3F +%E2%96%BA+Frozen+designs+%E2%96%BA+Customized+parts+%E2%96 %BA+Interchangeable+parts+%E2%96%BA+Reduced+variety&hl=en&gl=pk& pid=bl&srcid=ADGEEShgD0r40WYN7Ah8bToiQKVOUwMol8VFKVcS2vJeitl zsbJWm6fdzboUL8C9RzapNADGHnArzelc8KscxcMNZXHbDSWJAfakyrzuLT3Ww2YhDSABe_l4JurNU6Ji-LS_qqG5AQ&sig=AHIEtbQ1hSU2is9EsB7nuPrO6QYqRiIzBQ Question No: 18 (Marks: 1) .com/sites/dl/free/0070911894/90584/2ndSampleCh4.

http://www. Two common answers being that it is the voice of the customer (which always sets a standard for the service organization to follow) and the second one being that it should be in the form of a house of quality (Handouts Page No.0&source=bl&ots=swmbQfISvn&sig=Nj0_bfiYtEEwwonlQAM YUkWh0Bw&hl=en&ei=fU-4Tf7SLM- Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.vuaskari.websukat.com.com/nl_0050/ Question No: 19 (Marks: 1) .0 ► 0 to 1.5 to 1.Please choose one Which of the following refers to translate the voice of the customer into technical design requirements? ► Concurrent design ► Design for manufacture ► Robust design ► Quality functional deployment Ref: A popular managerial view is that the Quality Function should be deployed at the source or at the design stage. 55) Question No: 21 (Marks: 1) .htm Question No: 20 (Marks: 1) .► Place ► Demand ► Supply ► Price Composed & Solved Honey G Vu Askari Team www.Please choose one Which one of the following statements relates to the final stage of product life cycle? ► Improve reliability.com . and reduce quality ► Improve reliability. most of the organizations adopt a defensive design R&D Strategy in an attempt to prolong the life of the product by employing new packaging.hammertap.google.Please choose one Which one of the following is correct about the range of availability on a measuring index? ► 0.com/TQM-product-life-cycle. redesigning it.pk/books?id=818wT_TGJgAC&pg=PA23&lpg=PA23&dq=inde x+range+from+0+to+1.01 to 1.0 ► 0.0 Ref: http://books. and reduce promotion costs Ref: DECLINE: In this phase. and reduce production costs ► Improve packaging and reliability ► Improve reliability.0 ► 0. improving its reliability.vuaskari. http://www.1 to 1. We also should know what Quality Function Deployment is.com Ref: Life Cycle Strategies are based on Demand.

0&f=false Question No: 22 (Marks: 1) .pdf%3Fsequence%3D1+team+having+representatives+from+different+functio nal+areas+of+the+organization&hl=en&gl=pk&pid=bl&srcid=ADGEESiZz0JtbazwsFj3 WOxuhpTDJ3LMgStdq5o3KAjjil6ogLEsA07go0PRGGxnd9tFSN1EyQmfkxsF36ST6PakVPq8W0sFVgyN0kKutPRmM5v pEAOtjjM1eJkQDDCvaG0o0P0BC5&sig=AHIEtbQPVw7bHUJDdOn5ZCFS7AOy6L3gTA Question No: 24 (Marks: 1) .0 ► 0.google.01 ► 5. and the mean repair time is expected to be 3 hours? ► 1.Please choose one Which one of the following refers to a team having representatives from different functional areas of the organization? ►Traditional work group ►Self-directed team ►Cross-functional team ►Self motivated team Ref: While having representatives from different functions as team members is predicted to facilitate communication with non-team members from those functions.com xhAeY6rSADw&sa=X&oi=book_result&ct=result&resnum=7&ved=0CD8Q6AEwBjgK #v=onepage&q=index%20range%20from%200%20to%201.com .03 ► 3.Please choose one What would be the availability if a carpenter is expected to be able to operate for 250 hours between repairs. Cost Estimation. Budgeting.Please choose one Which one of the following refers to the length of time needed to complete a job? ► Work sampling methods ► Work measurement ► Job design ► Methods analysis Ref: And last but not the least work measurements dealt specifically with the length of time needed to complete a job and was linked with Personnel Planning. Scheduling and Worker Compensation.edu/bitstream/ha ndle/1721.com/viewer?a=v&q=cache:CpKetaj5A98J:dspace.988 Question No: 23 (Marks: 1) .mit.98 Ref: Availability = (MTBF)/ (MTBF + MTR) Availability = 250 / (250+3) Availability = 250 / 253 = 0.1/2310/SWP-317922870423.vuaskari. this structure may also create internal conflicts. (Handouts Page No. 93) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.vuaskari. http://docs.Composed & Solved Honey G Vu Askari Team www.

com . http://www. 53) Question No: 26 (Marks: 1) .com Question No: 25 (Marks: 1) .Please choose one Which of the following best describes the concept of the value chain? ► The step-wise increases in product prices as raw materials are turned into goods/services ► Adding financial value to an organization through the acquisition of other firms ► A sequence of activities that involve movement of materials in a production facility ► All steps in the transformation process that add value even if they don't come from manufacturing Ref: http://highered.html (See the Question No. while at the same time meeting service level requirements.Please choose one Which of the following refers to bringing together engineering design and manufacturing personnel early in the design phase? ► Reverse engineering ► Concurrent engineering ► Manufacturability ► Serviceability Ref: Concurrent engineering is the bringing together of engineering design and manufacturing personnel early in the design phase. Capacity planning is really just a process for determining the optimal way to satisfy business requirements such as forecasted increases in the amount of work to be done. the other key input into the capacity planning process is a forecast or plan for the organization’s future. (Handouts page no. 12) Question No: 28 (Marks: 1) .Please choose one The Strategies which are more focused on maintaining or improving the quality of an organization’s products or services are known as: ► Quality at the source ► Time based strategies ► Cost leadership strategies ► Quality-based strategies Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.vuaskari.Please choose one Which of the following is the primary input in capacity planning? ► Supply chain capabilities ► Competitors' strengths ► Demand forecasts ► Overall cost estimates Ref: Besides service level requirements.Composed & Solved Honey G Vu Askari Team www.com/pdfs/whitepaper/tqwp23.mcgrawhill.pdf Question No: 27 (Marks: 1) .teamquest.com/sites/0072402857/student_view0/chapter1/multiple_choice_quiz.vuaskari.

(Handouts Page No. 18) Paper No. and customer service is refers to: ► Value chain ► The transformation process ► Quality control ► Life cycle Ref: Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.co. protect.vuaskari.pearsoned.Please choose one Which ONE of the following statements correctly explains the role of operation's manager? ► To coordinate the activities between marketing and finance department ► To sustain.com .Please choose one The major business function consisting of research and development.cw/index.htm l (See the Question No. protect and project the company's long term strategies ► To develop organizational strategy that reflects the operational strategy ► To sustain.Production / Operations Management (Session .vuaskari. manufacturing.com> Question No: 1 __ (Marks: 1) .Composed & Solved Honey G Vu Askari Team www. the role of an OPERATIONS MANAGER is to sustain.1) Solved By Honey G <abdulhaiee2004@gmail. 16 MIDTERM EXAMINATION Spring 2009 MGT613. 01) Question No: 2 __ (Marks: 1) .com Ref: Quality-based strategies Focuses on maintaining or improving the quality of an organization’s products or services (Handouts Page No. marketing. protect and project the company’s operation/production side Ref: Whether profit or non profit. distribution.uk/ema_uk_he_slack_opsman_4/17/4471/1144826. product design. and project the company’s operations side.Please choose one Which one of the following decision is NOT made by operations managers? ► How much capacity is required to balance demand? ► What should be the location and layout of a facility? ► How to improve operational efficiency? ► Which market areas to manufacture the products for? Ref: http://wps. 08) Question No: 3 __ (Marks: 1) .

15) Question No: 6 __ (Marks: 1) . time and capital. Ref: Steps in the Forecasting Process:  Determine the purpose of the forecast: meaning what is the purpose and when will it be required.com http://books. ► Collect and analyze the appropriate data. Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. 12) Question No: 5 (Marks: 1) .vuaskari. 15) Question No: 7 __ (Marks: 1) .Please choose one Which of the following statements describes an order-qualifier characteristic? ►A competitive dimension used to make final decision among competitors ►A factor which directly and significantly contribute to winning business ►A factor which increases the profitability of the organization ►A factor perceived as a minimum standard as a potential for purchase Ref: Order qualifiers are those significant characteristics that service customers perceive as minimum standards of acceptability to be considered as a potential purchase while order winners (Handouts Page No.Please choose one As a manager. (Handouts Page No.com .pk/books?id=f5p17Sz5NLMC&pg=PA379&lpg=PA379&dq=of +research+and+development#v=onepage&q=of%20research%20and%20development&f =false Question No: 4 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www. you have defined the purpose of the forecasts.vuaskari. What should be the next step in forecasting process? ► Choose a forecasting technique.Please choose one Which of the following is referred to as plans for achieving goals? ► Rules ► Strategies ► Policies ► Mission Ref: Strategies are Plans for achieving organizational goals (Handouts Page No. ► Determine the purpose of the forecast. This will provide the level of detail for resources required man.google. machine.com.Please choose one Which of the following statements corresponds to an order-winning characteristic? ► A factor which may be significant in other parts of the organization ► A factor which gives an organization a competitive edge ► A factor which serves as a minimum standard for purchase ► A factor which increases the profitability of the organization Ref: order winners are the characteristics of an organization’s services that cause it to be perceived as better than the competitor’s services. ► Set up a time horizon or a time limit.

managers and executives. This may be the time when you would like to identify the important assumptions and suppositions. managers and experts? Time series Quantitative Judgmental Associative Ref: Judgmental .vuaskari. and panels of experts.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. such as consumer surveys. Establish a time horizon: We already know that as time increases the accuracy of the Forecast decreases.Please choose one Which one of the following techniques uses historical data to predict future value of a variable of interest? ► Time series method ► Causal forecasting method ► Qualitative forecasting method ► Intuitive forecasting method Ref: Time series .Please choose one Which one of the following forecasting techniques use subjective inputs such as opinions from consumer surveys. the sales staff.vuaskari. 35) Question No: 9 __ (Marks: 1) . The closer the real life data more realistic would be the forecast. This helps in re-examining the method. (Handouts Page No.com .uses historical data assuming the future will be like the past and depend on developing relationships between variables that can be expressed to predict future values.Please choose one Which of the following approaches favors adopting a “go for it” strategy? ►Maximin ►Maximax ►Minimax regret ►Laplace Ref: Maximax: Composed & Solved Honey G Vu Askari Team www. sales staff. assumptions and validity of the data and preparing a revised forecast.  Select a forecasting technique: whether qualitative or quantitative  Gather and analyze the appropriate data: It goes without saying that before a forecast can be delivered data is required.  Prepare the forecast:  Monitor the forecast: A forecast has to be closely monitored to determine whether it is fulfilling its basic purpose. (Handouts page no.uses subjective inputs meaning that a judgmental forecast rely on analysis of subjective inputs obtained from various sources. 35) Question No: 10 __ (Marks: 1) . These insights are not available publicly. Question No: 8 __ (Marks: 1) .

com/saphelp_45b/helpdata/en/a5/6320e843a211d189410000e829fbbd/con tent.vuaskari. If a decision situation requires a series of decisions.com/books/en/3.mcgrawhill.287.htm Question No: 13 (Marks: 1) .Please choose one Which one of the following reasons account for using moving average in forecasting? ► It eliminates the trend ► It smoothes the random fluctuations ► It counteracts the seasonal variations ► It approximates the period average Ref: http://highered. An optimistic approach. (Handouts Page No.Please choose one In which one of the following situations. http://flylib. It does not take into account any other alternative then the best payoff. 06) Question No: 14 (Marks: 1) .Please choose one Which one of the following refers to the maximum output that a firm can produce under Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. 26) Question No: 11 (Marks: 1) . Go for it strategy. a time series shows a change in the average value which corresponds to the trend model. http://help.      Composed & Solved Honey G Vu Askari Team www. a payoff table is usually limited to a single decision situation. as in our real estate investment example.160/1/ Question No: 12 (Marks: 1) . the forecast values always lag behind the actual values by one or several periods in the first-order exponential smoothing procedure.com Maximax determines the best possible outcome Choose the Alternative with the best possible payoff.com/sites/0072402857/student_view0/chapter9/multiple_choice_quiz.sap.Please choose one Which one of the following is a limitation of a moving average having a trend? ► The forecast lags behind the actual ► The forecast represents demand more accurately ► The forecast will not be accurate ► The forecast will not be reliable Ref: If.vuaskari. over several periods. and a decision tree becomes the best method for decision analysis. then a payoff table cannot be created.html (See the Question No.com .1. the use of a decision tree is required instead of a payoff table? ► When there are more than three states of nature ►When there are more than three decision payoffs ► When the decision situation encompasses an extended time period ► When a series of decisions is required Ref: However.

Please choose one Which of the following statements is correct about capacity evaluating alternatives? ► Minimum cost and optimal operating rate are functions of size of plant. (Handouts page No.vuaskari.vuaskari.Composed & Solved Honey G Vu Askari Team www. ► Minimum cost and optimal operating rate are functions of fixed cost. process.Please choose one Which one of the following mathematical expressions is used to compute utilization? ► Actual output / effective capacity ► Actual output / design capacity ► Actual output + effective capacity ► Actual output – design capacity Ref: For example: Actual Output = 36 units / day Design Capacity = 50 units / day Utilization = 36/50 * 100 = 72% (Handouts Page No. (Handouts Page No. 66) Question No: 15 __ (Marks: 1) .com . 66) Question No: 16 (Marks: 1) .  This is the prime reason why larger plants tend to have higher optimal output rates and lower minimum costs than smaller plants.Please choose one What would be the utilization.Please choose one Which one of the following is the first step in line balancing? Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. 69) Question No: 18 (Marks: 1) . if 40 cars are produced in a day with a design capacity of 60 cars per day? ► 67% ► 20% ► 100% ► 150% Ref: Utilization = Actual output / design capacity Utilization = 40/60 *100 = 67% Question No: 17 (Marks: 1) . or facility. ► Maximum cost and optimal operating rate are functions of size of plant. Ref: Evaluating Alternatives  As the general capacity of the plant increases.com ideal conditions? ► Design capacity ► Effective capacity ► Capacity planning ► Utilization rate Ref: Design capacity is the maximum output rate or service capacity an operation. the optimal output rate increases and the minimum cost for the optimal rate decreases. ► Minimum cost and productivity are functions of size of plant.

Please choose one What would be the required cycle time for a process that operates 9 hours daily with a desired output of 300 units per day? ► 0.► Specify the sequential relationship among tasks ► Determine the required cycle time. 13) Question No: 19 (Marks: 1) .net/c/chapter_manufacturing_processes/25822455 (See the Slide No.edu/~pnemetzmills/OMch5/pracanswers. 85) Question No: 20 __ (Marks: 1) . ► Determine the desired output Ref: http://www.vuaskari.ewu. 02) Question No: 21 __ (Marks: 1) .cbpa.html (See the Question No.Please choose one Which one of the following statements is NOT correct about cycle time? ►It represents daily operating time divided by desired production ►It is the maximum allowable time at each work station ►It determines the time often items take to roll off in assembly line ►It is the time required to complete a product from start to finish Ref: The cycle time is not the time required to complete a product from start to finish.8 minutes ► 2700 minutes ► 291 minutes Ref: CT= Time Cycle = Operating Time / Desire Output CT= Time Cycle = 9 * 60 / 300 = 1. This value would be the cycle time multiplied by the number of workstations.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. ► Determine the minimum number of workstations.slidefinder.5 units per day Composed & Solved Honey G Vu Askari Team www.0 minutes? ► 210 units per day ► 3.vuaskari.Please choose one The formula for determining the required cycle time is operation time per day divided by: ► Sum of task times ► Actual output per day (in units) ► Number of workstations ►Desired output (in units) Ref: Cycle time is the maximum time allowed at each workstation to complete its set of tasks on a unit.com . http://www.8 minutes Question No: 22 __ (Marks: 1) .Please choose one What would be the output capacity if an assembly line operates for 7 hours per day with a cycle time of 2. If CT represents cycle time and D represents the desired output then we can calculate cycle time as (Handouts Page No.03 minutes ► 1.

vuaskari.res. the best forecast is derived by using 40 percent of the actual sales for the most recent month. and 10 percent of four months ago.pdf+A+department+store+discovered+that+in+a+fourmonth+period.com/viewer?a=v&q=cache:QTJvd6__zt8J:nsdl. 80) Question No: 24 __ (Marks: 1) . http://docs. a department store may find that in a four-month period. of course.niscair.+the+best+forecast+can+be+determined+by+using+50+percent+of+the+s ales+for+the+most+recent+month. Which forecasting method should the store use to forecast demand? ► Simple Moving Average ► Linear Regression ► Time Series Analysis ► Weighted Moving Average Ref: Weighted Moving Average Whereas the simple moving average gives equal weight to each component of the moving average database.+10 +percent+of+the+sales+of+three+months+ago. Process or Fixed Position Layout. a weighted moving average allows any weights to be placed on each element. the best forecast can be determined by using 50 percent of the sales for the most recent month.004 units per day ► 14 units per day Output Capacity = Operating Time / Cycle Time Output Capacity = 7 / 2.Ref: ► 0.com . 20 percent of three months ago.+and+20+percent+of+the+sales+of+four+ months+ago. 20 percent of the sales of two months ago.0 Output Capacity = 3.com Question No: 23 __ (Marks: 1) . (Handouts Page No.google. that the sum of all weights equals 1.5 Units per day Composed & Solved Honey G Vu Askari Team www.+20+percent+of+the+sales+of+two+months+ago.+Which+forecasting+method+should+the+store+use+to+forecast+demand %3F+%E2%96%BA+Simple+Moving+Average+%E2%96%BA+Linear+Regression+% E2%96%BA+Time+Series+Analysis+%E2%96%BA+Weighted+Moving+Average&hl= en&gl=pk&pid=bl&srcid=ADGEESg3c6cLEJGxFAeYDJmynagPFzwnMIlzbF5wpI0nxI gJ8KnR5-4fdDQIvMBxXbViOzr6hLd0Xq3ud6w8Ed- Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following types of manufacturing layout is considered a hybrid? ► Process layout ► Product layout ► Fixed-position layout ► All of the given options Ref: Hybrid/Combination: A Layout that makes use of the combination of Product. providing. and 20 percent of the sales of four months ago. For example.vuaskari. 10 percent of the sales of three months ago.in/bitstream/ 123456789/829/1/CHAPTER-6%2BFORECASTING%2BTECHNIQUES%2BFormatted.Please choose one A department store discovered that in a four-month period. 30 percent of two months ago.

org/volumes/display.e.Composed & Solved Honey G Vu Askari Team www.com .Please choose one Which of the following is an advantage of standardization? ► Frozen designs ► Customized parts ► Interchangeable parts ► Reduced variety Ref: Advantages of Standardization  Interchangeable parts  Orders can be filled from inventory  Easier repair & replacement Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.google.Please choose one Which of the following takes into consideration the design of aesthetics of the product? ► Functional design ► Production design ► Service design ► Product design Ref: Product design (i.niscair.asp?id=7824 Question No: 27 (Marks: 1) .vuaskari. If this premise is valid – “that the importance of data diminishes as the past becomes more distant” . industrial design) is perhaps most associated with aesthetic considerations http://www.acrwebsite.pdf+Exponential+smoothing+is+based+on+the+assumption+that+past+d ata+is+more+indicative+of+the+future+than+the+most+recent+occurrences&hl=en&gl= pk&pid=bl&srcid=ADGEESg3c6cLEJGxFAeYDJmynagPFzwnMIlzbF5wpI0nxIgJ8Kn R5-4fdDQIvMBxXbViOzr6hLd0Xq3ud6w8EdBwMdhALCi9obVbWP0pS7MXJEau43xq_TfOulMECZdpwnV3g0TLOyY&sig=AHIEt bTwalQd7sTFtecd46RVg72u_ZLEEg Question No: 26 (Marks: 1) .vuaskari.res. http://docs.in/bitstream/ 123456789/829/1/CHAPTER-6%2BFORECASTING%2BTECHNIQUES%2BFormatted.Please choose one Which of the following forecasting technique is based on the assumption that past data is more indicative of the future than the most recent occurrences? ► Exponential smoothing ► Linear regression ► Judgmental forecast ► Naive forecast Ref: In many applications (perhaps in most).com/viewer?a=v&q=cache:QTJvd6__zt8J:nsdl.com BwMdhALCi9obVbWP0pS7MXJEau43xq_TfOulMECZdpwnV3g0TLOyY&sig=AHIEt bR6QAx5fG8CQkeTPpk7SBvpbuEl1A Question No: 25 __ (Marks: 1) ..then exponential smoothing may be the most logical and easiest method to use. the most recent occurrences are more indicative of the future than those in the more distant past.

com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. 52) Question No: 30 (Marks: 1) .google.vuaskari.edu.  Central feature is Parameter Design.Please choose one Which one of the following is correct about the range of availability on a measuring index? Composed & Solved Honey G Vu Askari Team www. (Handouts Page No.Please choose one Which one of the following is TRUE about Taguchi Approach? ►To test the robustness of a design ►To articulate the “voice of the customer” ►To reduce the degree of automation ►To create a concurrent design Ref: The defining characteristics for the Taguchi approach include:  Design a robust product  Insensitive to environmental factors either in manufacturing or in use.com .pdf+advantage+of+standardization%3F +%E2%96%BA+Frozen+designs+%E2%96%BA+Customized+parts+%E2%96 %BA+Interchangeable+parts+%E2%96%BA+Reduced+variety&hl=en&gl=pk& pid=bl&srcid=ADGEEShgD0r40WYN7Ah8bToiQKVOUwMol8VFKVcS2vJeitl zsbJWm6fdzboUL8C9RzapNADGHnArzelc8KscxcMNZXHbDSWJAfakyrzuLT3Ww2YhDSABe_l4JurNU6Ji-LS_qqG5AQ&sig=AHIEtbQ1hSU2is9EsB7nuPrO6QYqRiIzBQ Question No: 29 (Marks: 1) . Lower design costs.google. http://docs.com/viewer?a=v&q=cache:HcGpKkXXGsJ:mkuyzu.etu. http://docs.etu.tr/Chp4.tr/Chp4.edu.com/viewer?a=v&q=cache:HcGpKkXXGsJ:mkuyzu.Please choose one Which one of the following is the most significant disadvantage of standardization? ► Reduced design costs ► Interchangeable parts ► Reduced variety ► Customized parts RD Ref: ALL ARE ADVANTAGES EXCEPT 3 OPTION: Advantages of Standardization  Interchangeable parts  Orders can be filled from inventory  Easier repair & replacement  Lower design costs.vuaskari.pdf+advantage+of+standardization%3F +%E2%96%BA+Frozen+designs+%E2%96%BA+Customized+parts+%E2%96 %BA+Interchangeable+parts+%E2%96%BA+Reduced+variety&hl=en&gl=pk& pid=bl&srcid=ADGEEShgD0r40WYN7Ah8bToiQKVOUwMol8VFKVcS2vJeitl zsbJWm6fdzboUL8C9RzapNADGHnArzelc8KscxcMNZXHbDSWJAfakyrzuLT3Ww2YhDSABe_l4JurNU6Ji-LS_qqG5AQ&sig=AHIEtbQ1hSU2is9EsB7nuPrO6QYqRiIzBQ Question No: 28 (Marks: 1) .

com/viewer?a=v&q=cache:CpKetaj5A98J:dspace.0&source=bl&ots=swmbQfISvn&sig=Nj0_bfiYtEEwwonlQAM YUkWh0Bw&hl=en&ei=fU-4Tf7SLMxhAeY6rSADw&sa=X&oi=book_result&ct=result&resnum=7&ved=0CD8Q6AEwBjgK #v=onepage&q=index%20range%20from%200%20to%201.0&f=false Question No: 31 (Marks: 1) .1 to 1.edu/bitstream/ha ndle/1721.Please choose one Which of the following management level is responsible for long-range capacity planning? ► Lower management ► Middle management ► Top management ► Non managerial employees Question No: 33 (Marks: 1) .0 ► 0.pk/books?id=818wT_TGJgAC&pg=PA23&lpg=PA23&dq=inde x+range+from+0+to+1.0 ► 0.99 1.google. http://docs.5 to 1.mit.01 to 1.vuaskari.► 0.03 Ref: Availability = (MTBF) / (MTBF + MTR) Availability = (350) / (350+3) Availability =350 / 353 Availability = 0.0 7.Please choose one What would be the availability if a carpenter is expected to be able to operate for 350 hours between repairs.99 Question No: 32 ( Marks: 1 ) . this structure may also create internal conflicts.com.com Ref: http://books. and the mean repair time is expected to be 3 hours? 0.1/2310/SWP-3179- Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.0 ► 0 to 1.com .Please choose one Which one of the following refers to a team having representatives from different functional areas of the organization? ►Traditional work group ►Self-directed team ►Cross-functional team ►Self motivated team Ref: While having representatives from different functions as team members is predicted to facilitate communication with non-team members from those functions.0 Composed & Solved Honey G Vu Askari Team www.google.0 3.vuaskari.

explorehr.pdf%3Fsequence%3D1+team+having+representatives+from+different+functio nal+areas+of+the+organization&hl=en&gl=pk&pid=bl&srcid=ADGEESiZz0JtbazwsFj3 WOxuhpTDJ3LMgStdq5o3KAjjil6ogLEsA07go0PRGGxnd9tFSN1EyQmfkxsF36ST6PakVPq8W0sFVgyN0kKutPRmM5v pEAOtjjM1eJkQDDCvaG0o0P0BC5&sig=AHIEtbQPVw7bHUJDdOn5ZCFS7AOy6L3gTA Question No: 34 (Marks: 1) . as a way to achieve many different human resources objectives : for simply staffing jobs.com 22870423. sales.vuaskari. http://www. for training employees and enhancing their career development.Composed & Solved Honey G Vu Askari Team www.com . for orienting new employees.ht ml Question No: 35 (Marks: 1) . for preventing job boredom.Please choose one Which one of the following is an example of site related factors that affect location decision? ► Transportation ► Quality of life ► Location of new markets ► Location of raw materials Ref: Site Related Factors  Land  Transportation  Environmental  Legal (Handouts Page No.Please choose one W Which one of the following is NOT a business application of forecasting? ►Budgeting ►Capacity planning ►Inventory management ►Quality control Ref: Forecasting in business forms the basis for budgeting and planning for capacity. finally. purchasing and more. and. (Handouts Page No. 96) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which of the following refers to changing the job role of one worker with another? ►Job rotation ►Job enlargement ►Job enrichment ►Job design Ref: Job rotation is the systematic movement of employees from job to job within an organization. 31) Question No: 36 __ (Marks: 1) . manpower. production. inventory.org/articles/Career_Management/Career_Development_Program.vuaskari.

google.vuaskari.html (See the Question No.com/viewer?a=v&q=cache:hle5jRNl1yUJ:farfromneutral. http://docs.com Question No: 37 __ (Marks: 1) .pdf+Factor+rating+enables+decision+makers+to +incorporate+their+personal+opinions+and+quantitative+information&hl=en&pid=bl&s rcid=ADGEESh4_FZX_uWV4qLQb5LaqEt_hOyLPwunPeMA0DqFcHqiMAkZG5tmP74ZKXG2hqBvICBP L8NehlKvFrgCCM5CtE1Q1Y8WVDtcLK_Zr8sWybaKr67vdl4ZTIj5rdMy4CyfGqEiYl&sig=AHIEtbR8oCpDNO fTQM0UVhdYpjgMo34SgQ Question No: 38 __ (Marks: 1) .com/sites/0072402857/student_view0/chapter1/multiple_choice_quiz.vuaskari.Please choose one Which of the following best describes the concept of the value chain? ► The step-wise increases in product prices as raw materials are turned into goods/services ► Adding financial value to an organization through the acquisition of other firms ► A sequence of activities that involve movement of materials in a production facility ► All steps in the transformation process that add value even if they don't come from manufacturing Ref: http://highered. 18) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one The Strategies which are more focused on maintaining or improving the quality of an organization’s products or services are known as: ► Quality at the source ► Time based strategies ► Cost leadership strategies ► Quality-based strategies Ref: Quality-based strategies Focuses on maintaining or improving the quality of an organization’s products or services (Handouts Page No.Please choose one In which of the following approaches location decision is based on personal opinions and quantitative information? ► Factor rating ► Market area plant strategy ► Currency fluctuations ► Product plant strategy Ref: Factor rating enables decision makers to incorporate their personal opinions and quantitative information in the decision process.mcgrawhill.com .com/kaizen/ wpcontent/uploads/web_location_planning.Composed & Solved Honey G Vu Askari Team www. 12) Question No: 39 (Marks: 1) .

pk/books?id=8JM6wU_sBc0C&pg=PA145&lpg=PA145& dq=Na%C3%AFve+forecast+Forecast+for+any+period+equals+the+previous+period%E 2%80%99s+actual+value&source=bl&ots=pZp4q8Kc8Q&sig=eBPVKOqJfUTmo-9ZqAZtCRtY1I&hl=en&ei=IEW0Tb_yIciY8QPSyISWDA&sa=X&oi=book_result&ct=res ult&resnum=4&ved=0CCIQ6AEwAw#v=onepage&q&f=false.2) Solved By Honey G <abdulhaiee2004@gmail.com. and customer service is refers to: ► Value chain ► The transformation process ► Quality control ► Life cycle Ref: http://books. Paper No. ►Forecast for any period equals the previous period’s actual value.com. Ref: http://books. manufacturing.google. ►Determine long term upward or downward movement in data.Please choose one Which of the following is NOT usually considered a general characteristic of a service? ► Production and sales cannot easily be separated functionally ► Many services involve both tangible and intangible outputs ► Production and consumption can always be separated ► Degree of customer contact is high Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.vuaskari. distribution.com Question No: 40 __ (Marks: 1) .pk/books?id=f5p17Sz5NLMC&pg=PA379&lpg=PA379&dq=of +research+and+development#v=onepage&q=of%20research%20and%20development&f =false Question No: 2 (Marks: 1) .Please choose one Which one of the following describes the Naïve forecast? ►Attempt to predict the future value based on the past data. 17 MIDTERM EXAMINATION Spring 2009 MGT613.vuaskari. marketing.com .Composed & Solved Honey G Vu Askari Team www.google. product design.com> Question No: 1 (Marks: 1) .Production / Operations Management (Session .Please choose one The major business function consisting of research and development. ►Collect outside opinion of consumer and potential customers.

000 18.Please choose one Which one of the following is an implication of LAPLACE approach of decision making? ► The best of the worst possible payoff ► The best possible payoff ► The best average payoff ► The least of the worst regrets Ref: Laplace. they cannot be stored.com .vuaskari.Please choose one Given the table: Possible future demand Low (Rs.Composed & Solved Honey G Vu Askari Team www.pdf+Which+of+the+followi ng+is+NOT+usually+considered+a+general+characteristic+of+a+service%3F+%E2%96 %BA+Production+and+sales+cannot+easily+be+separated+functionally+%E2%96%BA +Many+services+involve+both+tangible+and+intangible+outputs+%E2%96%BA+Produ ction+and+consumption+can+always+be+separated+%E2%96%BA+Degree+of+custom er+contact+is+high&hl=en&gl=pk&pid=bl&srcid=ADGEEShuWMQ96C6O4K2DaS9KmGK-rPQprFwAtcLde-7pLcrju7ARaKaPW0cfES19wotDRnGLRXY2mt2ESMdhRisXsgqIHrkAVBjXKgzKtFi9C8cxTZbCpNt1A4sLEGwm619tSfgJ&sig=AHIEtbSbq2OWcRtK1dw4gNnlnLQJb-T-Kw Question No: 3 (Marks: 1) .com/sites/dl/free/0073403318/823112/Sample_Chap_01. (Handouts Page No.) High (Rs. The production and consumption of a service usually occur at the same time.Please choose one Which one of the following is an outcome of Maximin criterion? ► The best of the worst possible payoff ► The best possible payoff ► The best average payoff ► The least of the worst regrets Ref: Maximin determines the worst payoff for each alternative. (Handouts Page No.000 12.000 20. 26) Question No: 5 (Marks: 1) .com/viewer?a=v&q=cache:L4jyS-JP7UsJ:highered. 27) Question No: 4 (Marks: 1) .vuaskari.000 Which one of the following is the correct payoff under MAXIMIN approach? Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. http://docs.) 10. Since services are intangible. Meaning the least (best) of the worst.mcgrawhill.google.com Ref:.000 15.000 8. the operations manager chooses the best worst alternative. the best payoff of the average for each alternative.

000 ►Rs. the result is a dampened or smoothed data set. 18. 12. use this model when demand is stable and there is no evidence of a trend or seasonal pattern.vuaskari. process.000 ►Rs.Please choose one Which one of the following forecasting techniques is used to identify a trend when data is neither growing nor declining rapidly and has no seasonal characteristics? ► Simple moving average ► Delphi method ► Trend adjusted forecast ► Naïve forecast Ref: The Moving Average model takes the average of several periods of data.google.pk/books?id=tqVIT0xE4NAC&pg=PA192&dq=Economic+pers pectives+evaluating+alternatives+for+future+capacity&hl=en&ei=1o13TfntIoKCOrSY1 McB&sa=X&oi=book_result&ct=result&resnum=1&ved=0CCcQ6AEwAA#v=onepage &q=Economic%20perspectives%20evaluating%20alternatives%20for%20future%20capa city&f=false Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.vuaskari.000 ►Rs.Please choose one Which one of the following perspectives is the most obvious to be considered while evaluating alternatives for future capacity? ► Social ► Political ► Economic ► Legal Ref: http://books. 66) Question No: 8 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.shmula. 20. (Handouts Page No.com.com . 8.com/forecasting-unweightedand-weighted-moving-average-model/308/ Question No: 7 (Marks: 1) .000 Ref: Highest minus minimum MAXMIN = 20000 – 12000 = 8000 Question No: 6 (Marks: 1) .com ►Rs. http://www.Please choose one Which one of the following refers to the maximum output that a firm can produce under ideal conditions? ► Design capacity ► Effective capacity ► Capacity planning ► Utilization rate Ref: Design capacity is the maximum output rate or service capacity an operation. or facility.

85) Question No: 12 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.uk/download/sm/ocr_13258_sm_gce_unit_f524.vuaskari. 76) Question No: 10 (Marks: 1) .com/search?q=cache:rJ2HjqtUCIQJ:www. (Handouts Page No. If CT represents cycle time and D represents the desired output then we can calculate cycle time as (Handouts Page No.googleusercontent.Please choose one Assembly lines relate most closely to a: ► Functional layout ► Product layout ► Process layout ► Departmental layout Ref: Assembly lines are a special case of product layout.com .vuaskari.com Question No: 9 (Marks: 1) .Please choose one The formula for determining the required cycle time is operation time per day divided by: ► Sum of task times ► Actual output per day (in units) ► Number of workstations ►Desired output (in units) Ref: Cycle time is the maximum time allowed at each workstation to complete its set of tasks on a unit. In a general sense.oc r.doc+%22manufacturing+pr ocess%22+for+%22high+volume+car+manufacture?%22&hl=en Question No: 11 (Marks: 1) .Please choose one Which of the following terms of financial analysis are important for the organization to proceed with a capacity alternative decision? ► Cash flow and fixed cost ► Present value and fixed cost ► Cash flow and present value ► Cash flow and profit Ref: Operations manager along with managerial accountant often work to calculate what cash flow or present value in terms of rupees is available for the organization to proceed with a capacity alternative decision.org. Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following manufacturing process is associated with high volume car manufacture? ►Job shop ►Assembly line ►Batch ►Automation Ref: Before discussing JIT look at in-line assembly systems (traditionally used in high volume car manufacture) http://webcache. the term assembly line refers to progressive assembly linked by some material handling device.

google.Please choose one In exponential smoothing model.pk/books?id=sWtlOeC3pEC&pg=PA111&lpg=PA111&dq=Hybrid+layout++is+associated+with+a+restaurant &source=bl&ots=sL8qmiQ-be&sig=nzSNWZTNbCFBtjrw0k73nnMMGc&hl=en&ei=UHe4Tdu5GoLJhAenzpGXDw&sa=X&oi=book _result&ct=result&resnum=4&ved=0CCkQ6AEwAw#v=onepage&q&f=false Question No: 14 (Marks: 1) .pdf+Assembly+lines+relate+most+closely+to+a:+%E2%96%BA+Functional+lay out+%E2%96%BA+Product+layout+%E2%96%BA+Process+layout+%E2%96%BA+D epartmental+layout&hl=en&gl=pk&pid=bl&srcid=ADGEESh8r19njYE70vMpgQzCTp HYGtIHlnmve9br89oTuU_polHaRdI1wM9dTpef325TYLnQrGfqlLZQN7v1tHTYHdzI BcO_HHqJsTShQcxtKw8_4hfncmLzFGuSbmRyBtQgm3VrYB2&sig=AHIEtbRFRHNLG1Fl6j hNlX6n128_iEgUMg Question No: 13 (Marks: 1) . 40) = Question No: 15 (Marks: 1) .ateneonline.com/viewer?a=v&q=cache:3jUTDWx2e4IJ:www.com http://docs. a denotes: ► Smoothing constant ► Actual forecast ► Forecast error ► Previous forecast Ref: α Alpha smoothing constant (Handouts page No.Please choose one CBR stands for which one of the following? ► Commercial board of revenue ► Central board of recycling ► Central board of renovation ► Central board of revenue Ref: CBR denotes Center Board of Revenue (Handouts Page No.google.vuaskari.it/chase 2e/studenti/tn/61847_tn05.com .Please choose one Which one of the following designs resists modifications? ► Frozen design ► Product design ► Service design Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following layout type is associated with a restaurant? ► Fixed position layout ► Process layout ► Product layout ► Hybrid layout Ref: http://books.vuaskari.com.Composed & Solved Honey G Vu Askari Team www. 46) Question No: 16 (Marks: 1) .

Please choose one The disadvantages of specialization to management include all of the following EXCEPT: ►More absenteeism Composed & Solved Honey G Vu Askari Team www.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Capacity planning involves answering all of the following questions EXCEPT: ► What kind of capacity is needed? ► How much is needed? ► When is it needed? ► Who is going to decide? Ref: These questions are: 10. How much is needed? 12.Please choose one Which of the following management level is responsible for long-range capacity planning? ► Lower management ► Middle management ► Top management ► Non managerial employees Question No: 19 (Marks: 1) . (Handouts Page No.com/sites/dl/free/0073041912/354902/ste41912_ch04.vuaskari.pdf+Frozen+design+%E2%96 %BA+Product+design+%E2%96%BA+Service+design+%E2%96%BA+Robust+design +resists+modifications&cd=3&hl=en&ct=clnk&gl=pk&source=www. When is it needed? (Handouts Page No.googleusercontent. 64) Question No: 20 (Marks: 1) .Please choose one Which one of the following is a curve showing failure rate over time? ► Cost curve ► Bath tub curve ► Fish bone diagram ► Reliability curve Ref: The figure above shows a bathtub shape and thus rightly is referred to as the Bathtub curve. http://webcache. it may find compelling reasons to resist modification.com . 60) Question No: 18 (Marks: 1) .com/search?q=cache:ASewL4qNRRkJ:highered.vuaskari.mcgr awhill. On the Y axis we represent the Failure rate and on the X axis we represent the Time.► Robust design Ref: Another disadvantage is that a manufacturer may freeze (standardize) a design prematurely and.com. once the design is frozen.google.pk Question No: 17 (Marks: 1) . What kind of capacity is needed? 11.

►Minimum responsibility ►More turnover ►More difficult to teach the job Ref: http://highered.vuaskari.Please choose one Technology has impacted the work place by: ►Adding to the existing geographical barriers for recruiting ►Increasing the cost of telecommuting ►Increasing the amount required to be spent on training ►Unifying the workforce to a common skill level Ref: http://highered.mcgrawhill.Please choose one The disadvantages of specialization to management include all of the following EXCEPT: ►More absenteeism ►Minimum responsibility ►More turnover ►More difficult to teach the job Ref: http://highered.html (See the Question No. 92) Question No: 24 (Marks: 1) .mcgrawhill.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com . 06) Question No: 22 (Marks: 1) .com/sites/0072402857/student_view0/chapter10/multiple_choice_quiz. 06) Question No: 21 (Marks: 1) .com/sites/0072402857/student_view0/chapter10/multiple_choice_quiz.Please choose one Which of the following can be used to compute standard time? ►Multiplying the elemental average time by the rating factor ►Dividing the average elemental time by the rating factor ►Multiplying the normal cycle time by the rating factor ►Multiplying the normal cycle time by one plus the allowance factor Ref: Standard Time=ST=NT X AF is the normal time plus allowance for delays like (getting a glass of water or going to the washroom human needs) (Handouts Page No. 10) Question No: 23 (Marks: 1) .Please choose one Which one of the following is an example of community factors that affect location decisions? ►Transportation ►Quality of life Composed & Solved Honey G Vu Askari Team www.vuaskari.html (See the Question No.html (See the Question No.com/sites/0072402857/student_view0/chapter10/multiple_choice_quiz.mcgrawhill.

96) Question No: 25 (Marks: 1) .►Location of new markets ►Location of raw materials Ref: Community Considerations  Quality of life  Services  Attitudes  Taxes  Environmental regulations  Utilities  Developer support (Handouts Page No.com .Please choose one Which one of the following is an example of site related factors that affect location decision? ► Transportation ► Quality of life ► Location of new markets ► Location of raw materials Ref: Site Related Factors  Land  Transportation  Environmental  Legal (Handouts Page No.Please choose one Which of the following statements would generally be considered as correct job shop? ►A continuous process has lower output volume as compared to job shop ►Equipment flexibility is lower in job shop than that of a continuous process ►Labor costs are higher in a Job Shop operation than in most other processes ►Batch processing produces a more standard range of products than continuous flow processes Question No: 27 (Marks: 1) .Please choose one Which one of the following is TRUE about work sampling? ► It describes individual human motions that are used in a job task ► It involves determining the length of time it will take to undertake a particular task ► It involves determining the amount of time a worker spends on various activities ► It provides standard times for micro motions such as reach. move and release Ref: Work Sampling is the statistical technique for determining the proportion of time spent by workers in various defined categories of activity.vuaskari.vuaskari.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. Composed & Solved Honey G Vu Askari Team www. 96) Question No: 26 (Marks: 1) .

Please choose one Which of the following is NOT a decision to be made by operations managers? ►How much capacity is required to balance demand? ►What should be the location and layout of a facility? ►How to improve operational efficiency? Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.vuaskari. (Handouts page No. ► Total quality control ► Demand management ► Forecasting ► Operations management Ref: http://books.com http://en.com .vuaskari.Please choose one The purpose of ___________ is to coordinate and control all the required sources so that productive system can be used efficiently and to ensure the delivery of product in time.com> Question No: 1 __ (Marks: 1) . 33) Paper No.org/wiki/Work_sampling#cite_note-Groover-0 Question No: 28 (Marks: 1) .google.Production / Operations Management (Session .Please choose one Forecasting for groups tend to be more accurate than forecasting for individual items because: ► A group is composed of a number of items ► A group exhibits a uniform behavior ► A group cancels the forecasting errors among items ► A group behavior is relatively less uncertain Ref: Forecasts more accurate for groups vs. individuals naturally because forecasting errors in a group tend to cancel out forecasting errors for individuals.Composed & Solved Honey G Vu Askari Team www.2) Solved By Honey G <abdulhaiee2004@gmail.com/books?id=d3eREcsD35sC&pg=PA551&dq=The+purpose+of+d emand+management+is+to+coordinate+and+control+all+sources+of+demand+so+the+pr oductive+system+can+be+used+efficiently+and+the+product&hl=en&ei=gTCOTfjdJpC mvgP9pbC5DQ&sa=X&oi=book_result&ct=result&resnum=3&ved=0CDkQ6AEwAg#v =onepage&q=The%20purpose%20of%20demand%20management%20is%20to%20coor dinate%20and%20control%20all%20sources%20of%20demand%20so%20the%20produ ctive%20system%20can%20be%20used%20efficiently%20and%20the%20product&f=tr ue Question No: 29 (Marks: 1) .wikipedia. 18 MIDTERM EXAMINATION Spring 2009 MGT613.

(Handouts Page No.com .  Go for it strategy.000 Which one of the following is the correct payoff under MAXIMIN approach? ►Rs.000 20.  It does not take into account any other alternative then the best payoff.uses historical data assuming the future will be like the past and depend on developing relationships between variables that can be expressed to predict future values.Please choose one Which one of the following is an outcome of Maximax? The best of the worst possible payoff The best possible payoff The best average payoff The least of the worst regrets Ref: Maximax:  Maximax determines  the best possible outcome  Choose the Alternative with the best possible payoff.000 8.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.vuaskari.) High (Rs.000 ►Rs.000 15.vuaskari.cw/index. 26) Question No: 4 __ (Marks: 1) .000 Composed & Solved Honey G Vu Askari Team www. 12.pearsoned.000 12. 18.000 ►Rs.uk/ema_uk_he_slack_opsman_4/17/4471/1144826.Please choose one Which one of the following forecasting technique is based on historical data? ► Time series ► Qualitative ► Judgmental ► Associative Ref: Time series .htm l (See the Question No. (Handouts page no. 35) Question No: 3 __ (Marks: 1) . 08) Question No: 2 (Marks: 1) .  An optimistic approach.co.►Which market areas to manufacture the products for? Ref: http://wps.Please choose one Given the table: Possible Alternatives future demand Possible future demand Low (Rs. 8.) 10.000 18.

47% ► 84% ► 16% Ref: Utilization = Actual Capacity / Design Capacity * 100 Utilization = 34 / 50 * 100 = 68% Question No: 8 __ (Marks: 1) . earthquakes.►Rs. if 34 cars are produced in a day with a design capacity of 50 cars per day? ► 68% ► 1. worker strikes.com Question No: 5 __ (Marks: 1) . http://www. This measure is used in both capacity planning and capacity requirements planning processes.bnet.vuaskari.vuaskari. or major change in product or service.Please choose one A workers strike represents which of the following behaviors of a time series? Cycle Trend Seasonality Irregular variations Ref: Irregular variations . Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following is an index used to measure actual output relative to design capacity? ► Efficiency ► Effective capacity ► Effectiveness ► Utilization Ref: It can be expressed as a ratio.com .Please choose one Effective capacity is influenced by all of the following factors EXCEPT: ► Facilities ► Product mix ► Processes ► Operations Ref: There are 7 determinants of effective capacity namely:  Facilities. (Handouts Page No. 20.caused by unusual circumstances such as severe weathers.000 Ref: Highest minus minimum MAXMIN = 20000 – 12000 = 8000 Composed & Solved Honey G Vu Askari Team www. where utilization = actual output divided by design capacity. 37) Question No: 6 (Marks: 1) .com/topics/capacity+utilization Question No: 7 __ (Marks: 1) .Please choose one What would be the utilization.

(Handouts Page No. What would be the break even point? ►833 units ►2000 units ►5000 units ►1012 units Ref: QBEP = FC / (R . variable cost is Rs. 10.vuaskari.000. 5 per unit and revenue is Rs.      Composed & Solved Honey G Vu Askari Team www. It is particularly useful as a tool for comparing capacity alternatives.VC) QBEP = 10000/ (7-5) QBEP =10000/2 QBEP = 5000 Units Question No: 11 (Marks: 1) .Please choose one Which of the following terms of financial analysis are important for the organization to proceed with a capacity alternative decision? ► Cash flow and fixed cost ► Present value and fixed cost ► Cash flow and present value ► Cash flow and profit Ref: Operations manager along with managerial accountant often work to calculate what cash flow or present value in terms of rupees is available for the organization to proceed with a capacity alternative decision.Please choose one Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following statements represents use of cost-volume analysis? ► It is a tool for reliability measurement ► It provides a base for marketing research ► It helps in comparing capacity alternatives ► It is important in product design Ref: Cost Volume Relationship focuses on relationships between costs. Total annual fixed cost is Rs. (Handouts Page No. 7 per unit. 73) Question No: 10 (Marks: 1) . The primary purpose of cost volume analysis is to estimate the income of an organization under different operating conditions.com . 66 and 67) Question No: 9 (Marks: 1) .com Product and service factors Process factors Human factors Operational factors Supply chain factors External factors (Handouts Page No.Please choose one ABC Corporation has planned to purchase a new machine.vuaskari. revenue and volume of output. 76) Question No: 12 (Marks: 1) .

Please choose one A self-service cafeteria is usually positioned as: ► Process layout ► Fixed position layout ► Hybrid layout ► Product layout Ref: In services side. the word line may or may not be used like Healthcare/Hospital Services line. and workers.com/operations/process/structure/ Question No: 13 (Marks: 1) . 85) Question No: 16 (Marks: 1) . (Handouts Page No.vuaskari. Carwash (absence of word line here) or Cafeteria Line. http://www. machinery and people are moved as required? ► Product layout ► Fixed position layout ► Process layout ► Hybrid layout Ref: Fixed Position layout: A Layout in which the product or project remains stationary.Composed & Solved Honey G Vu Askari Team www. 80) Question No: 15 (Marks: 1) .vuaskari.Please choose one Which one of the following mathematical expressions can be used to compute output capacity? OT/CT CT/OT CT+OT CT-OT Ref: OC = Output Capacity = OT/CT (HANDOUTS PAGE NO.Please choose one Which one of the following is a type of layout where equipment.com Which of the following is an example of a business that uses assembly line process structure? ► Automobile assembly ► Sugar refinery ► Heavy equipment ► French restaurants Ref: A good example of an assembly line is an automobile plant. materials and equipment are moved as needed (Handouts Page No 80) Question No: 14___ (Marks: 1) .netmba.com .Please choose one Which one of the following types of manufacturing layout is considered a hybrid? ► Process layout ► Product layout Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.

Please choose one Which one of the following is responsible for administering environmental issues about product and service design? ► Central Board of Revenue ► Environmental Protection Agency ► Federal Drug Agency ► Occupational Safety Hygiene Administration Ref: Environmental. and production costs Composed & Solved Honey G Vu Askari Team www. and improvement costs ► Employee motivation.vuaskari.vuaskari. (Handouts Page No.pdf+Exponential+smoothing+is+based+on+the+assumption+that+past+d ata+is+more+indicative+of+the+future+than+the+most+recent+occurrences&hl=en&gl= pk&pid=bl&srcid=ADGEESg3c6cLEJGxFAeYDJmynagPFzwnMIlzbF5wpI0nxIgJ8Kn R5-4fdDQIvMBxXbViOzr6hLd0Xq3ud6w8EdBwMdhALCi9obVbWP0pS7MXJEau43xq_TfOulMECZdpwnV3g0TLOyY&sig=AHIEt bTwalQd7sTFtecd46RVg72u_ZLEEg Question No: 18 (Marks: 1) .com/viewer?a=v&q=cache:QTJvd6__zt8J:nsdl. the most recent occurrences are more indicative of the future than those in the more distant past.then exponential smoothing may be the most logical and easiest method to use. and production costs ► Customer satisfaction. and production costs ► Customer satisfaction. quality.com .Please choose one Which of the following factors are considered in product and service design? ► Customer satisfaction. EPA is active in all countries including Pakistan and even a CEO can be jailed if there is a failure to comply with the Environment laws. Process or Fixed Position Layout.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.in/bitstream/ 123456789/829/1/CHAPTER-6%2BFORECASTING%2BTECHNIQUES%2BFormatted.niscair. Operations Manager should also work with in the same Environmental laws as his organization. 80) Question No: 17 (Marks: 1) . If this premise is valid – “that the importance of data diminishes as the past becomes more distant” . flexibility. (HANDOUS PAGE NO. http://docs. quality.res.google.Please choose one Which of the following forecasting technique is based on the assumption that past data is more indicative of the future than the most recent occurrences? ► Exponential smoothing ► Linear regression ► Judgmental forecast ► Naive forecast Ref: In many applications (perhaps in most). quality. 47) Question No: 19 __ (Marks: 1) .► Fixed-position layout ► All of the given options Ref: Hybrid/Combination: A Layout that makes use of the combination of Product.

Which one of the following is a way to accomplish this task? ► Promoting friendly relations among employees ► Installing safety guards and devices to reduce the risk of potential accidents ► Installing machinery to make the process speedy ► Installing machinery that provides cost effective output Ref: The main objective of this work was to analyze the occupational health and safety issues in the steel/iron re-rolling mills.googleusercontent. 46) Question No: 21 (Marks: 1) .com .vuaskari.google. http://webcache.com/search?q=cache:ASewL4qNRRkJ:highered. (Handouts Page No. it may find compelling reasons to resist modification.com/viewer?a=v&q=cache:5vmpOun33BQJ:www.iepkc. http://docs. 44) Question No: 20 (Marks: 1) .Please choose one In order to comply with the environmental standards.pdf+Occupational+Safety+Hygiene+Administration+implement +Installing+safety+guards+and+devices+to+reduce+the+risk+of+potential+accidents&hl =en&gl=pk&pid=bl&srcid=ADGEESjVCZsxhbtlk27ez2kiT48yWHNjBP4Bp7xDrAzKH 2OQcL-xkgZ12tEUONHstpxC9sZtu0YVJRdkLbZmU8OnSgFUMFeuyZG1KPSYHgkMWGC92SFqlfcxwSZtaGplwWzA4lTVum&sig=AHIEtbQWvnlCJkI11nBMwos8uPmV4XYeRg Question No: 22 (Marks: 1) . an organization ABC has to implement Occupational Safety Hygiene Administration (OSHA).com Ref: A good product/service design can ensure customer satisfaction. once the design is frozen.Composed & Solved Honey G Vu Askari Team www.Please choose one Which one of the following designs resists modifications? ► Frozen design ► Product design ► Service design ► Robust design Ref: Another disadvantage is that a manufacturer may freeze (standardize) a design prematurely and.Please choose one OSHA stands for which one of the following? ► Occupational stock hygiene administration ► Occupational safety hygiene administration ► Occupational safety hygiene agency ► Occupational science hygiene administration Ref: OSHA refers to Occupational Safety Hygiene Administration (Handouts Page No.vuaskari. The objectives are to identify the workplace accident risks and to certain the recommendations to evade these risks.org/7nsohs/p arpers/A%2520Case%2520Study%2520OHS%2520---%2520Islamabad%2520%2520Hira%2520amjad.mcgr Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. quality and production costs.

com awhill.google. 51 Question No: 25 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www.com. when designing a product? ► Design for assembly ► Design for manufacturing ► Design for recycling ► Design for disassembly Ref: Design for Manufacturing (DFM): The designers’ consideration of the organization’s manufacturing capabilities when designing a product.com/sites/dl/free/0073041912/354902/ste41912_ch04.com . 52) Question No: 24 __ (Marks: 1) .Please choose one Which one of the following refers to a design that takes into account organization’s operational capabilities.  Central feature is Parameter Design.vuaskari. (Handouts Page No.Please choose one Which one of the following is TRUE about Taguchi Approach? ►To test the robustness of a design ►To articulate the “voice of the customer” ►To reduce the degree of automation ►To create a concurrent design Ref: The defining characteristics for the Taguchi approach include:  Design a robust product  Insensitive to environmental factors either in manufacturing or in use.Please choose one Which one of the following refers to using some of the components of old products in the manufacturing of new products? ► Manufacturability ► Remanufacturing ► Robust design ► Automation Ref: Design for Remanufacturing: Using some of the components of the old products in the manufacture of new products.vuaskari. (Handouts Page No. 51) Question No: 26 __ (Marks: 1) .pdf+Frozen+design+%E2%96 %BA+Product+design+%E2%96%BA+Service+design+%E2%96%BA+Robust+design +resists+modifications&cd=3&hl=en&ct=clnk&gl=pk&source=www. (Handouts Page No.Please choose one MTBF refers to which of the following? ► Measure time before failure ► Mean time between failures ► Mean time before failure ► Measure test before failure Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.pk Question No: 23 __ (Marks: 1) .

com . Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which of the following management level is responsible for long-range capacity planning? ► Lower management ► Middle management ► Top management ► Non managerial employees Question No: 29 (Marks: 1) .Please choose one Which one of the following is the goal of method analysis? ► Dividing and analyzing a job ► Check individual human motions used to perform an operation ► Determining the length of time it will take to undertake a particular task ► Determining the amount of time a worker spends on various activities Ref: Design of Work Systems is used to describe the two basic approaches to job design.Composed & Solved Honey G Vu Askari Team www. How much is needed? 15.Please choose one What would be the availability if a carpenter is expected to be able to operate for 300 hours between repairs.vuaskari. What kind of capacity is needed? 14.vuaskari. and the mean repair time is expected to be 2 hours? ► 6.com Ref: We represent mean time between failures by MTBF (Handouts Page No. When is it needed? (Handouts Page No.0 ► 0.99 Question No: 28 __ (Marks: 1) . 63) Question No: 27___ (Marks: 1) .99 ► 0.Please choose one Capacity planning involves answering all of the following questions EXCEPT: ► What kind of capacity is needed? ► How much is needed? ► When is it needed? ► Who is going to decide? Ref: These questions are: 13.02 ► 2. 64) Question No: 30 (Marks: 1) .006 Ref: Availability = (MTBF) / (MTBF + MTR) MTBF = Mean time between factor =300 MTR = Mean repair time =2 hours Availability = (300) / (300+2) Availability =300 / 302 Availability = 0.

edu/bitstream/ha ndle/1721.google.com (Handouts Page No. manpower.vuaskari.mit. inventory.Composed & Solved Honey G Vu Askari Team www.com.com . production. purchasing and more.1/2310/SWP-317922870423. this structure may also create internal conflicts.Please choose one Which one of the following refers to a team having representatives from different functional areas of the organization? ►Traditional work group ►Self-directed team ►Cross-functional team ►Self motivated team Ref: While having representatives from different functions as team members is predicted to facilitate communication with non-team members from those functions. http://docs.vuaskari.Please choose one Which one of the following is NOT a business application of forecasting? ►Budgeting ►Capacity planning ►Inventory management ►Quality control Ref: Forecasting in business forms the basis for budgeting and planning for capacity. 31) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.pk/books?id=B5j4D0U6QA0C&pg=PA127&lpg=PA127&dq= Determining+the+amount+of+time+a+worker+spends+on+various+activities&source=bl &ots=geHI2-3mR0&sig=eqWNikcpWGAHCSZtR7taWats1Dc&hl=en&ei=tvbS8S2DpSh_Abt1pimCw&sa=X&oi=book_result&ct=result&resnum=10&ved=0CEQQ6 AEwCQ#v=onepage&q&f=false (See the Activity Sampling Second Paragraph) Question No: 32 (Marks: 1) .pdf%3Fsequence%3D1+team+having+representatives+from+different+functio nal+areas+of+the+organization&hl=en&gl=pk&pid=bl&srcid=ADGEESiZz0JtbazwsFj3 WOxuhpTDJ3LMgStdq5o3KAjjil6ogLEsA07go0PRGGxnd9tFSN1EyQmfkxsF36ST6PakVPq8W0sFVgyN0kKutPRmM5v pEAOtjjM1eJkQDDCvaG0o0P0BC5&sig=AHIEtbQPVw7bHUJDdOn5ZCFS7AOy6L3gTA Question No: 33 (Marks: 1) .google.com/viewer?a=v&q=cache:CpKetaj5A98J:dspace. sales.Please choose one Which one of the following is the goal of work sampling? ► Individual human motions that are used in a job task ► Determining the length of time it will take to undertake a particular task ► Determining the amount of time a worker spends on various activities ► Specifying the content and methods to perform a job Ref: http://books. 87) Question No: 31 (Marks: 1) . (Handouts Page No.

► Service firms are more flexible than manufacturing organizations ► Manufacturing decisions are made by maximizing the profit potential Ref: Often.org/wiki/Work_sampling#cite_note-Groover-0 Question No: 37 (Marks: 1) .com Question No: 34 __ (Marks: 1) . move and release Ref: Work Sampling is the statistical technique for determining the proportion of time spent by workers in various defined categories of activity. 33) Question No: 35 (Marks: 1) . Allowances should be made for inaccuracies. (Handouts Page No. etc. http://www. http://en.html Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. decisions must be made that involve optimization: minimizing costs.Please choose one Which of the following is a difference of service organizations as compared to manufacturing organizations? ► Manufacturing organizations are more specialized than service organizations ► Manufacturing firms have more variety than service organizations.Please choose one Which one of the following factors makes a forecast LESS perfect? ►Randomness ►Non serious attitude ►Non availability of data ►Un qualified personnel Ref: Forecasts rarely perfect because of RANDOMNESS (having no specific pattern).Please choose one An example of a business/industry that uses batch flow process structure is: ►Commercial printer ►Heavy equipment ►Automobile assembly ►Sugar refinery Ref: http://highered.vuaskari.Please choose one Which one of the following is TRUE about work sampling? ► It describes individual human motions that are used in a job task ► It involves determining the length of time it will take to undertake a particular task ► It involves determining the amount of time a worker spends on various activities ► It provides standard times for micro motions such as reach.html (See the Question No. 04) Question No: 36 __ (Marks: 1) .com/math/35zql-introduction-often-manufacturing-decisionsmade.com .justanswer.com/sites/0072983906/student_view0/chapter6/multiple_choice_quiz.mcgrawhill.vuaskari. in manufacturing.Composed & Solved Honey G Vu Askari Team www. minimizing materials waste.wikipedia. maximizing profit.

►The method is reliable to forecast the demand accurately ►The method is easy to compute and easy to understand Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one All of the following are examples of time based strategies EXCEPT: ► Products /service design time ► Processing time ► Response time for complaints ► Response time for innovation Ref: There are 6 time based strategies namely:7.com/books?id=d3eREcsD35sC&pg=PA551&dq=The+purpose+of+d emand+management+is+to+coordinate+and+control+all+sources+of+demand+so+the+pr oductive+system+can+be+used+efficiently+and+the+product&hl=en&ei=gTCOTfjdJpC mvgP9pbC5DQ&sa=X&oi=book_result&ct=result&resnum=3&ved=0CDkQ6AEwAg#v =onepage&q=The%20purpose%20of%20demand%20management%20is%20to%20coor dinate%20and%20control%20all%20sources%20of%20demand%20so%20the%20produ ctive%20system%20can%20be%20used%20efficiently%20and%20the%20product&f=tr ue Question No: 40 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www. (HANDOUTS PAGE NO. Response Time for complaints: is the required to improve the model or service features according to customer inputs and improving employee working conditions.vuaskari.google.Please choose one Which one of the following is an advantage of a moving average forecast? ►All the values in the average are weighted equally. 18) Question No: 39 __ (Marks: 1) . New model. or to approve changes to an existing facility 8. Delivery Time: is the time needed to fill orders. or to adopt new technologies. 11. ► Total quality control ► Demand management ► Forecasting ► Operations management Ref: http://books. quality training. Changeover Time: is the time needed to change from producing one type of product or service to another. includes repairing equipment. inventory etc 10.vuaskari.com . 12. new insurance /health service. Products/Service Design Time: The time needed to develop or market new or redesigned products or services 9. Processing Time: The time required to produce goods or services. Planning Time: The time required to react to a competitive threat.com Question No: 38 (Marks: 1) .Please choose one ___________ purpose is to coordinate and control all the required sources so that productive system can be used efficiently and to ensure the delivery of product in time.

2) Solved By Honey G <abdulhaiee2004@gmail. which one of the following is a long-term management decision? ► Control decision ► Non-operational decision ► Strategic decision ► Tactical decision Ref: Strategic Importance 1.d.umn. Long term commitment/costs 2.com/viewer?a=v&q=cache:wdnWQylxOkAJ:www. 95) Question No: 2 (Marks: 1) .►The most recent values are given the more weightage Ref: Advantages of Moving Average Method  Easily understood  Easily computed  Provides stable forecasts http://docs.com .ppt+advantage+of+a+moving+average+forecast&hl =en&gl=pk&pid=bl&srcid=ADGEEShZWWuvuyYw3Thz0ywlMM_XmAjhWxa6y4_L N7PGbT0xCjPa35T90GFnDvpcD_7xZ1wkiBOTsXkZA2ZfN1Rd0P250U9qN4pxWwnzDKXlg3KxH2E5rrMrYEBizLt0onkUu4mgYP&sig=AHIEtbT3x_6N1LZaW2zQxpF7dpCl 59PxTA Composed & Solved Honey G Vu Askari Team www.com Paper No.vuaskari.Please choose one Which one the following formula or function can be used to measure the performance? ► Flexibility + profit+ operations ► Work + profit + value ► Quality + speed + flexibility ► Profit + Incentives + standards Ref: Value= Performance/Cost= (Quality +Speed+ Flexibility)/Cost (Handouts page No.com> Question No: 1 (Marks: 1) .Production / Operations Management (Session . Supply chains (Handouts Page No.edu/~rlinde k1/POM/assets/IE3265_Forecasting.vuaskari. 19 MIDTERM EXAMINATION Spring 2009 MGT613. revenues. and operations 3. 10) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Within the operations function. Impact on investments.google.

Please choose one Which one of the following forecasting technique is based on historical data? ► Time series ► Qualitative ► Judgmental ► Associative Ref: Time series .vuaskari. 15) Question No: 4 (Marks: 1) .  Select a forecasting technique: whether qualitative or quantitative  Gather and analyze the appropriate data: It goes without saying that before a forecast can be delivered data is required. (Handouts Page No.com Question No: 3 (Marks: 1) . assumptions and validity of the data and preparing a revised forecast. The closer the real life data more realistic would be the forecast. you have defined the purpose of the forecasts. This helps in re-examining the method. ► Determine the purpose of the forecast. This may be the time when you would like to identify the important assumptions and suppositions.Please choose one As a manager. machine.  Establish a time horizon: We already know that as time increases the accuracy of the Forecast decreases.com . 35) Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.vuaskari. Question No: 5 (Marks: 1) .  Prepare the forecast:  Monitor the forecast: A forecast has to be closely monitored to determine whether it is fulfilling its basic purpose. This will provide the level of detail for resources required man. time and capital. (Handouts page no.uses historical data assuming the future will be like the past and depend on developing relationships between variables that can be expressed to predict future values. ► Collect and analyze the appropriate data. ► Set up a time horizon or a time limit.Please choose one Which of the following statements corresponds to an order-winning characteristic? ► A factor which may be significant in other parts of the organization ► A factor which gives an organization a competitive edge ► A factor which serves as a minimum standard for purchase ► A factor which increases the profitability of the organization Ref: order winners are the characteristics of an organization’s services that cause it to be perceived as better than the competitor’s services. What should be the next step in forecasting process? ► Choose a forecasting technique. Ref: Steps in the Forecasting Process:  Determine the purpose of the forecast: meaning what is the purpose and when will it be required.Composed & Solved Honey G Vu Askari Team www.

These insights are not available publicly.000 facility Large facility 18.com Question No: 6 (Marks: 1) . and panels of experts.) Small facility 10.vuaskari.000 20.18.000 Which one of the following is the correct payoff under MAXIMAX approach? ► Rs.  Go for it strategy.uses subjective inputs meaning that a judgmental forecast rely on analysis of subjective inputs obtained from various sources. (Handouts Page No.000 ► Rs. managers and experts? ►Time series ►Quantitative ►Judgmental ►Associative Ref: Judgmental .  An optimistic approach. 26) Question No: 8 (Marks: 1) .20.Please choose one Given the table: Alternatives Possible future demand Low (Rs.Composed & Solved Honey G Vu Askari Team www.) 8.  It does not take into account any other alternative then the best payoff. sales staff. 10.000 ► Rs.Please choose one Which of the following approaches favours adopting a “go for it” strategy? ►Maximin ►Maximax ►Minimax regret ►Laplace Ref: Maximax:  Maximax determines  the best possible outcome  Choose the Alternative with the best possible payoff. (Handouts Page No.000 15. the sales staff.000 ► Rs.32.vuaskari. such as consumer surveys.000 Medium 12. 35) Question No: 7 (Marks: 1) .000 Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. managers and executives.com .Please choose one Which one of the following forecasting techniques use subjective inputs su from consumer surveys.000 High (Rs.

attracting highly skilled individuals is no longer as high a priority. 17. The environment (customer demand and competitors) becomes more stable and predictable (but as competitive) in comparison with the growth stage. 24) Question No: 10 (Marks: 1) . Develop Alternatives 15.com/viewer?a=v&q=cache:jQVb4SnKAYsJ:www. Firms in this stage may pay high wages to retain skilled talent. Select the best alternative.Please choose one Which one of the following statement is TRUE about cost-volume relationship? Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. As the products of firms move into the maturity stage.Please choose one Which one of the following stages of product life cycle relates to more predictable behavior in terms of capacity requirements? ► Introduction ► Growth ► Maturity ► Decline Ref: Maturity Stage. Economic downturns are handled by employee layoffs.rutgers.Composed & Solved Honey G Vu Askari Team www.com . (Handouts Page No. http://docs.vuaskari.rci.google.com Ref: Choose the Best maximum Value for MAXIMAX approach. 1985). Firms in the mature stage have an extensive internal labour market and extensive training and development programs. Question No: 9 (Marks: 1) .edu/~sja cksox/PDF/DeterminantsofHRMPrioritiesandImplications. Monitor the results to ensure the desired results are achieved. 16.Please choose one Which one of the following is NOT a step of decision making process? ►Develop alternatives ►Monitor results ►Consider risk averseness strategies ►Specify criteria for decision Ref: Normally the decision making process involves the following six important steps 13. Conflict resolutions and due process under collective bargaining are the grievance procedures with third party arbitration (Kochan & Chalykoff.pdf+stages+of+product+life+c ycle+relates+to+more+predictable+behavior+in+terms+of+capacity+requirements&hl=e n&gl=pk&pid=bl&srcid=ADGEESigJYxwqHconGqfCMjw0LjJ83rXBJuDpDj9ii072VUwmVTBF6KXm7xu1THfTijPxrsbqKJD0KKZziOIaotlvC4pPqcwxZ2J3KdX3QIQo8iw3VCTRAsXg2 Pk69UvRqQsYng7dB&sig=AHIEtbS89CgRHNC6-p0WknAgth-vMlRvbg Question No: 11 (Marks: 1) . Analyze and compare alternatives.vuaskari. Specify Objectives and the Criteria for decision making 14. Implement the chosen Alternative 18.

VC) ►Q = FC / (R .com/open-source-erp Question No: 14 (Marks: 1) .Please choose one Which of the following is a system designed to coordinate all activities and information needed to complete business processes? ►Enterprise resource planning ►Supply chain management ►New product development ►Customer relationship management Ref: Enterprise resource planning (ERP) is an enterprise-wide information system designed to coordinate all the resources.Please choose one Which of the following is NOT a characteristic of product layouts? ►High material handling costs ►Sequential arrangement of machines ►Standardized output ►Continuous production system Ref: http://www. revenue and volume of output. and activities needed to complete business processes such as order fulfillment or billing.com . cost and volume of output.vuaskari. information.Please choose one Which one of the following refers to using some of the components of old products in the manufacturing of new products? ► Manufacturability ► Remanufacturing ► Robust design ► Automation Composed & Solved Honey G Vu Askari Team www.chatterjee004-831897-plantlayout/ (See the Slide No.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. ► It represents the relationship between cost and revenue.zbeanztech. Ref: Cost Volume Relationship focuses on relationships between costs.Please choose one Which one of the following formulae can be used to compute break even point? ►Q = VC / (R .vuaskari.VC) ►Q = VC / (R + FC) ►Q = FC / (R + VC) Ref: QBEP= FC/ (R-VC) (Handouts Page No. 76) Question No: 13 (Marks: 1) . 5 and 6) Question No: 15 (Marks: 1) . ► It represents the relationship between cost and volume of output. (Handouts Page No. 73) Question No: 12 (Marks: 1) . http://www. ► It represents the relationship between inputs.com/Presentation/partha.► It represents the relationship between cost.authorstream. revenue and volume of output.

Labor factors 16.01 ► 5.Please choose one Which one of the following is an example of regional factors that affect location decisions? ►Transportation ►Quality of life ►Development support ►Location of new markets Ref: Regional Factors 13. Climate and taxes (Handouts Page No.98 Ref: Availability = (MTBF)/ (MTBF + MTR) Availability = 250 / (250+3) Availability = 250 / 253 = 0.Please choose one Which one of the following statements is true about Occupational Safety Hygiene Administration (OSHA)? ►To safeguard against potential hazards ►To develop cost effective processes ►To implement legal standards Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.0 ► 0.988 Question No: 17 (Marks: 1) . (Handouts Page No. Location of raw materials 14. 87) Question No: 18 (Marks: 1) . and the mean repair time is expected to be 3 hours? ► 1. 51) Question No: 16 (Marks: 1) .vuaskari.Please choose one What would be the availability if a carpenter is expected to be able to operate for 250 hours between repairs. (Handouts Page No. Location of markets 15.com Ref: Design for Remanufacturing: Using some of the components of the old products in the manufacture of new products. 96) Question No: 19 (Marks: 1) .vuaskari.com .03 ► 3.Please choose one Which one of the following is the goal of method analysis? ► Dividing and analyzing a job ► Check individual human motions used to perform an operation ► Determining the length of time it will take to undertake a particular task ► Determining the amount of time a worker spends on various activities Ref: Design of Work Systems is used to describe the two basic approaches to job design.Composed & Solved Honey G Vu Askari Team www.

Please choose one The type of processing structure that is used for producing discrete products at higher volume is: ► Continuous Flow ► Assembly Line ► Batch ► Job shop Ref: http://highered. operating resources are all related to which one of the following strategies. OSHA develops and sets mandatory occupational safety and health requirements applicable to the more than 6 million workplaces in the U.vuaskari.Please choose one Quality.com/sites/0073403296/student_view0/chapter7/multiple_choice_quiz. industrial hygienists to evaluate jobs for potential health hazards. 02) Question No: 21 (Marks: 1) .osha. costs.html Question No: 20 (Marks: 1) .Please choose one Which one of the following is used to produce gasoline and petroleum products? ► Job shop ► Batch processing ► Assembly line ► Continuous processing Ref: http://highered.com/sites/0072983906/student_view0/chapter6/multiple_choice_quiz.com/sites/0072983906/student_view0/chapter6/multiple_choice_quiz. 04) Question No: 23 (Marks: 1) .mcgrawhill. 3) Question No: 22 (Marks: 1) . among many others.html (See the Question No.laborcommission.gov/ SLTC/smallbusiness/sec5. OSHA relies on.html (See the Question No. lead times.mcgrawhill.com .S.vuaskari. ► Organizational strategy Composed & Solved Honey G Vu Askari Team www.► To carry out implication of manufacturability and fitness Ref: Under the OSH Act.utah.Please choose one An example of a business/industry that uses batch flow process structure is: ►Commercial printer ►Heavy equipment ►Automobile assembly ►Sugar refinery Ref: http://highered.gov/UOSH/Outreach/ConstructionCD/www.html (See the Question No.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. http://www.mcgrawhill.

quality.com/sites/dl/free/0070951675/436573/samplech01.+lead+times.com . processes. OS is related to products.vuaskari.Please choose one Which of the following is a characteristic of linear regression? ► It is superior to a moving average ► It is a causal forecasting model ► It compensates for both trend and seasonal variations in demand ► It is superior to an exponential smoothing Composed & Solved Honey G Vu Askari Team www.pdf+examples+of+the+transforma tion+process+are+Cutting+%E2%96%BA+Packing+%E2%96%BA+Facilitating+%E2% 96%BA+Labeling&hl=en&pid=bl&srcid=ADGEESi98aGPPXv5w0w-VBGRprednUENzzYtfDBdUfcf5sT5vBu0th2m1l74tG1Qt4oZOb-Fa69OEDbQWocDFhQvspN6W9p8LqyxNvDaLoKOWUVy_rmCYeoSCBOUcIepGwcQPLn7s&sig=AHIEtbQ8kba9NbTRC4loArQHlWN-H50AoQ Question No: 25 (Marks: 1) .google. and scheduling.vuaskari. http://docs.%252 0STRATEGY.doc+Quality.► Financial strategy ► Operational strategy ► Tactical strategy Ref: OPERATIONS STRATEGY: (Deals with the operations aspect of an organization).mcgrawhill.com/viewer?a=v&q=cache:Z8OTKodTI24J:bulatov. lead times.Please choose one All of the following are examples of the transformation process EXCEPT: ► Cutting ► Packing ► Facilitating ► Labeling Ref: Examples of Transforming process and input in Food Processor: Inputs Process Raw vegetables cleaning Metal sheets Making cans Water Making cans Energy Cutting Labor Cooking Building Packing Equipment Labeling http://docs.%2520COMPETITIVENESS.+costs.ua/teaching_c ourses/nam_operations/L2%2520PRODUCTIVITY.org. costs. operating resources. methods.com/viewer?a=v&q=cache:27Zjwa-o6_kJ:highered.google.+operating+resources+are+all+related+to +Operational+strategy&hl=en&pid=bl&srcid=ADGEESjFppdZdPqJCYGeE5eZ0lbXSb BIaQuAZHRq8WGSAb060LQFyePsZ7uLK3tBxikelBwidDvqI2uehI7dlnTODYpZMU2 xVYk6oWk7IHpLh4hW3Brot6pOUAef0XbM42tJV6kLRzg&sig=AHIEtbTlW5C5SYPMTZqjIHd9wX_vuoJE6g Question No: 24 (Marks: 1) .com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.

When the dependent variable (usually the vertical axis on the graph) changes as a result of time (plotted on the horizontal axis).vuaskari.res.pdf Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. http://docs. http://nrmt.com/viewer?a=v&q=cache:QTJvd6__zt8J:nsdl.Production / Operations Management Solved By Honey G <abdulhaiee2004@gmail.com> Question No: 1 (Marks: 1) .com/2011/04/15-decision-making-strategies.vuaskari.google.in/bitstream/ 123456789/829/1/CHAPTER-6%2BFORECASTING%2BTECHNIQUES%2BFormatted. 15) Question No: 2 (Marks: 1) .pdf+linear+regression+compensates+for+both+trend+and+seasonal+vari ations+in+demand&hl=en&pid=bl&srcid=ADGEESg3c6cLEJGxFAeYDJmynagPFzwn MIlzbF5wpI0nxIgJ8KnR5-4fdDQIvMBxXbViOzr6hLd0Xq3ud6w8EdBwMdhALCi9obVbWP0pS7MXJEau43xq_TfOulMECZdpwnV3g0TLOyY&sig=AHIEt bQweGQ9quetmEqfenwFdiUUE2eZeg Paper No.com .files.niscair.Please choose one In which one of the following decision environments it is impossible to assess the likelihood of various future events? ► Risk ► Bounded rationality ► Certainty ► Uncertainty Ref: Uncertainty: environments it is impossible to assess the likelihood of various future events. this is a casual relationship (such as the demand of cold drinks increasing with the temperature).wordpress.Please choose one Which of the following statements describes an order-qualifier characteristic? ►A competitive dimension used to make final decision among competitors ►A factor which directly and significantly contribute to winning business ►A factor which increases the profitability of the organization ►A factor perceived as a minimum standard as a potential for purchase Ref: Order qualifiers are those significant characteristics that service customers perceive as minimum standards of acceptability to be considered as a potential purchase while order winners (Handouts Page No. When the dependent variable changes because of the change in another variable.Composed & Solved Honey G Vu Askari Team www. 20 MIDTERM EXAMINATION Spring 2010 MGT613.com Ref: Linear regression is used both for time series forecasting and for casual relationship forecasting. it is time series analysis.

http://www. I.com/operations/process/structure/ Question No: 6 (Marks: 1) .htm Question No: 5 (Marks: 1) . aircraft manufacturing and car manufacturing layouts will be different. the best forecast can be Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following is a limitation of a moving average having a trend? ► The forecast lags behind the actual ► The forecast represents demand more accurately ► The forecast will not be accurate ► The forecast will not be reliable Ref: If.vuaskari. a time series shows a change in the average value which corresponds to the trend model.com .com Question No: 3 (Marks: 1) .Composed & Solved Honey G Vu Askari Team www. 27) Question No: 4 (Marks: 1) .e.Please choose one A department store discovered that in a four-month period.com/doc/7369836/Facility-Layout Question No: 7 (Marks: 1) .scribd. over several periods.vuaskari. Sales also affect the layout.Please choose one Which one of the following is an outcome of MINIMAX regret? ► The best of the worst possible payoff ► The best possible payoff ► The best average payoff ► The least of the worst regret Ref: Minimax Regret: Determines the worst regret for each alternative (Handouts Page No.netmba. http://www.Please choose one Which one of the following layout types is associated with car assembly? ► Fixed position layout ► Process layout ► Product layout ► Hybrid layout Ref: Product – Layout should suit to the nature of product and its method of production.sap.Please choose one Which of the following is an example of a business that uses assembly line process structure? ► Automobile assembly ► Sugar refinery ► Heavy equipment ► French restaurants Ref: A good example of an assembly line is an automobile plant. the forecast values always lag behind the actual values by one or several periods in the first-order exponential smoothing procedure.com/saphelp_45b/helpdata/en/a5/6320e843a211d189410000e829fbbd/con tent. http://help.

vuaskari.50 Diagrammed) Question No: 9 (Marks: 1) .+the+best+forecast+can+be+determined+by+using+50+percent+of+the+s ales+for+the+most+recent+month.niscair.+and+20+percent+of+the+sales+of+four+ months+ago.com . 30 percent of two months ago. and 20 percent of the sales of four months ago. a department store may find that in a four-month period.res.google. providing.+10 +percent+of+the+sales+of+three+months+ago. 20 percent of three months ago.vuaskari.com determined by using 50 percent of the sales for the most recent month. For example. ► It is always less than designed capacity Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.+20+percent+of+the+sales+of+two+months+ago. that the sum of all weights equals 1. the best forecast is derived by using 40 percent of the actual sales for the most recent month. 10 percent of the sales of three months ago.+Which+forecasting+method+should+the+store+use+to+forecast+demand %3F+%E2%96%BA+Simple+Moving+Average+%E2%96%BA+Linear+Regression+% E2%96%BA+Time+Series+Analysis+%E2%96%BA+Weighted+Moving+Average&hl= en&gl=pk&pid=bl&srcid=ADGEESg3c6cLEJGxFAeYDJmynagPFzwnMIlzbF5wpI0nxI gJ8KnR5-4fdDQIvMBxXbViOzr6hLd0Xq3ud6w8EdBwMdhALCi9obVbWP0pS7MXJEau43xq_TfOulMECZdpwnV3g0TLOyY&sig=AHIEt bR6QAx5fG8CQkeTPpk7SBvpbuEl1A Question No: 8 (Marks: 1) .Please choose one Which one of the following statements is TRUE about product life cycle? ►It depicts demand of a product at various price levels ►It depicts demand of a product with respect to time ►It relates demand of a product to quality ►It relates demand of a product to market share Ref: (See the handouts Page No.com/viewer?a=v&q=cache:QTJvd6__zt8J:nsdl.in/bitstream/ 123456789/829/1/CHAPTER-6%2BFORECASTING%2BTECHNIQUES%2BFormatted. 20 percent of the sales of two months ago.Please choose one Which of following statement is true about effective capacity? ► It is the actual output achieved ► It is always less than actual output ► It is the maximum output that a firm can produce. and 10 percent of four months ago. http://docs.pdf+A+department+store+discovered+that+in+a+fourmonth+period. of course. Which forecasting method should the store use to forecast demand? ► Simple Moving Average ► Linear Regression ► Time Series Analysis ► Weighted Moving Average Ref: Weighted Moving Average Whereas the simple moving average gives equal weight to each component of the moving average database. a weighted moving average allows any weights to be placed on each element.Composed & Solved Honey G Vu Askari Team www.

vuaskari. (Handouts Page No. 53) Question No: 11 (Marks: 1) . ► Total quality control ► Demand management ► Forecasting ► Operations management Ref: http://books.google.Please choose one Which one of the following refers to bringing together engineering design and manufacturing personnel early in the design phase? ► Reverse engineering ► Concurrent engineering ► Manufacturability ► Serviceability Ref: Concurrent engineering is the bringing together of engineering design and manufacturing personnel early in the design phase.com. 77) Question No: 12 (Marks: 1) .pk/books?id=wUHzc8JtZzUC&pg=PA249&dq=effective+capac ity+It+is+the+actual+output+achieved&hl=en&ei=4WV3TfycOIio8AP885jPCw&sa=X &oi=book_result&ct=result&resnum=1&sqi=2&ved=0CCcQ6AEwAA#v=onepage&q=e ffective%20capacity%20It%20is%20the%20actual%20output%20achieved&f=false (Read the 3rd Paragraph) Question No: 10 (Marks: 1) .com/books?id=d3eREcsD35sC&pg=PA551&dq=The+purpose+of+d emand+management+is+to+coordinate+and+control+all+sources+of+demand+so+the+pr oductive+system+can+be+used+efficiently+and+the+product&hl=en&ei=gTCOTfjdJpC mvgP9pbC5DQ&sa=X&oi=book_result&ct=result&resnum=3&ved=0CDkQ6AEwAg#v =onepage&q=The%20purpose%20of%20demand%20management%20is%20to%20coor dinate%20and%20control%20all%20sources%20of%20demand%20so%20the%20produ ctive%20system%20can%20be%20used%20efficiently%20and%20the%20product&f=tr ue Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.vuaskari.Composed & Solved Honey G Vu Askari Team www.Please choose one Which of the following refers to the way an organization chooses to produce its goods or services? ► Process selection ► Process reengineering ► Process redesign ► Process design Ref: Process Selection refers to the way an organization chooses to produce its good or services.com Ref: http://books.com .Please choose one The purpose of ___________ is to coordinate and control all the required sources so that productive system can be used efficiently and to ensure the delivery of product in time. (Handouts page no.google.

Please choose one Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. http://home.Please choose one Which of the following is NOT an emerging trend in the workplace? ► Increasing workplace diversity ► Decreasing work schedule flexibility ► Increasing number of part time jobs ► Increasing use of temporary labor Ref: http://highered.com . exponential smoothing does not imposed any deterministic model to fit the series other than what is inherent in the time series itself.vuaskari.com/question/index?qid=20090320204146AAlPtZT Question No: 14 (Marks: 1) . For example cleaning something or delivering a pizza they are services they don't produce anything. 09) Question No: 15 (Marks: 1) .Please choose one Which one of the following is concerned with short term capacity needs? ► Cycle ► Trends ► Seasonality ► Average Ref: Long term capacity decisions relate to overall level of capacity while short term capacity decisions refer to seasonal. Unlike regression models.com/sites/0072402857/student_view0/chapter10/multiple_choice_quiz.htm Question No: 16 (Marks: 1) .mcgrawhill.Please choose one Which of the following is NOT an attribute to classify services? ► Tangibility ► Perishability ► Simultaneity ► Courtesy Ref: Services are all intangible. 76) Question No: 26 (Marks: 1) .Please choose one Which method of forecasting is most widely used? ► Regression analysis ► Adaptive forecasting ► Weighted moving average ► Exponential smoothing Ref: Exponential smoothing is a widely method used of forecasting based on the time series itself.edu/ntsbarsh/stat-data/forecast.vuaskari.com Question No: 13 (Marks: 1) .ubalt. random or irregular variations in demand.yahoo.html (See the Question No.Composed & Solved Honey G Vu Askari Team www. (Handouts Page No. http://answers.

This will also help the end users to plan for possible errors and provide a basis for comparing the forecast with other alternative forecasts (Handouts Page No.com Which relationship exists between the robustness of a product and the probability of failure? ► Positive relation ► Direct relation ► Inverse relation ► Negative relation Ref by Instructor: When the probability of failure is high then it means that there are flaws in the product design or in manufacturing which may affect the product negatively and can lead to its failure and this case the robustness which is the strength or the healthiness of the product will be low.wikipedia. 34) Question No: 29 (Marks: 1) . Question No: 27 (Marks: 1) . For the high robustness of the product the probability of failure must be low and the extent to which the relationship is Inverse depends upon the rate of the probability of failure.com .Please choose one Which one of the following factors provides a basis for comparing alternative forecasting techniques? ► Time dimension ► Reliability factor ► Degree of accuracy ► Measuring units Ref: Accuracy: Forecasts should be accurate.org/wiki/Forecasting Question No: 28 (Marks: 1) . http://en.Please choose one Which of the following functions of an organization consists of all activities directly related to production of a good or service? ►Operations Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.Please choose one Which one of the following management functions is based on forecasting? ► Planning ► Organizing ► Leading ► Controlling Ref: Forecasting is used in the practice of Customer Demand Planning in every day business forecasting for manufacturing companies.vuaskari.vuaskari. For example if a product has 80% probability of functioning then the probability why would it fail will be of 20% and this is due to this inverse relationship.Composed & Solved Honey G Vu Askari Team www. In fact it should carry the degree of accuracy. so the users are aware of the limitations of the forecast.

umkc.pdf Question No: 32 (Marks: 1) .com.vuaskari.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.►Marketing ►Accounting ►Finance Ref: The Operations function consists of all activities that are directly related to production of a good or service.files.htm (SEE THE QUESTION NO.com . 01) Question No: 33 (Marks: 1) .vuaskari.google.wordpress.Please choose one Which of the following is NOT mark of a good layout in manufacturing? ► Bottleneck operations ► Straight line flow pattern (or adaption) ► Work stations close together ► Open plant floors (high visibility) Ref: http://forecast.com/2011/04/15-decision-making-strategies.Please choose one All of the following are examples of time based strategies EXCEPT: ► Products /service design time ► Processing time ► Response time for complaints Composed & Solved Honey G Vu Askari Team www. http://nrmt.Please choose one In which one of the following decision environments it is impossible to assess the likelihood of various future events? ► Risk ► Bounded rationality ► Certainty ► Uncertainty Ref: Uncertainty: environments it is impossible to assess the likelihood of various future events. ► It is always less than designed capacity Ref: http://books. (Handouts Page No.Please choose one Which of following statement is true about effective capacity? ► It is the actual output achieved ► It is always less than actual output ► It is the maximum output that a firm can produce.pk/books?id=wUHzc8JtZzUC&pg=PA249&dq=effective+capac ity+It+is+the+actual+output+achieved&hl=en&ei=4WV3TfycOIio8AP885jPCw&sa=X &oi=book_result&ct=result&resnum=1&sqi=2&ved=0CCcQ6AEwAA#v=onepage&q=e ffective%20capacity%20It%20is%20the%20actual%20output%20achieved&f=false (Read the 3rd Paragraph) Question No: 31 (Marks: 1) .edu/ftppub/ba547/chapter_10. 7) Question No: 30 (Marks: 1) .

Planning Time: The time required to react to a competitive threat. 18. New model. 17. when designing a product? ► Design for assembly ► Design for manufacturing ► Design for recycling ► Design for disassembly Ref: Design for Manufacturing (DFM): The designers’ consideration of the organization’s manufacturing capabilities when designing a product. 18) Question No: 34 (Marks: 1) . 51) Question No: 36 (Marks: 1) .Please choose one Which one of the following is a key benefit of process plant strategy? ► Economies of scale ► Diseconomies of scale ► Product variety ► Task specialization Ref: http://books. new insurance /health service.vuaskari.vuaskari. (Handouts Page No. includes repairing equipment. or to approve changes to an existing facility 14. inventory etc 16. (HANDOUTS PAGE NO.com ► Response time for innovation Ref: There are 6 time based strategies namely:13.com/books?id=tqVIT0xE4NAC&pg=PA369&dq=key+benefit+of+pr ocess+plant+strategy&hl=en&ei=cjd1TaX5LIfNrQeo39DRCg&sa=X&oi=book_result& ct=result&resnum=2&ved=0CDIQ6AEwAQ#v=onepage&q=key%20benefit%20of%20p rocess%20plant%20strategy&f=false (READ THE SECOND PARAGRAPH) Question No: 35 (Marks: 1) . Changeover Time: is the time needed to change from producing one type of product or service to another. Delivery Time: is the time needed to fill orders. Processing Time: The time required to produce goods or services.Please choose one Which one of the following refers to a design that takes into account organization’s operational capabilities. Products/Service Design Time: The time needed to develop or market new or redesigned products or services 15.Composed & Solved Honey G Vu Askari Team www.com .google.Please choose one Which of the following layouts facilitates the handling of varied processing requirements? ► Product layout ► Process layout Note: Solve these papers by yourself This VU Group is not responsible for any solved content www. quality training. or to adopt new technologies. Response Time for complaints: is the required to improve the model or service features according to customer inputs and improving employee working conditions.

A Layout that can handle varied processing requirements.vuaskari. This measure is used in both capacity planning and capacity requirements Composed & Solved Honey G Vu Askari Team www.scribd.com Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.► Fixed-position layout ► Hybrib/Combination layout Ref: Process layout. (Handouts Page No.net/sets/26728-operational-management-3 Question No: 38 (Marks: 1) . Sales also affect the layout.e. aircraft manufacturing and car manufacturing layouts will be different.vuaskari. I.Please choose one Which one of the following layout types is associated with car assembly? ► Fixed position layout ► Process layout ► Product layout ► Hybrid layout Ref: Product – Layout should suit to the nature of product and its method of production. where utilization = actual output divided by design capacity. http://cramberry.Please choose one Which one of the following forecasting techniques uses explanatory variables to predict future demand? ► Associative forecast ► Time series forecast ► Consumer survey ► Executive opinion Ref: Associative Models: forecasting technique that uses explanatory variables to predict future demand.Please choose one Which one of the following is an outcome of MINIMAX regret? ► The best of the worst possible payoff ► The best possible payoff ► The best average payoff ► The least of the worst regret Ref: Minimax Regret: Determines the worst regret for each alternative (Handouts Page No.com .com/doc/7369836/Facility-Layout Question No: 39 (Marks: 1) . 80) Question No: 37 (Marks: 1) . http://www.Please choose one Which one of the following is an index used to measure actual output relative to design capacity? ► Efficiency ► Effective capacity ► Effectiveness ► Utilization Ref: It can be expressed as a ratio. 27) Question No: 40 (Marks: 1) .

Composed & Solved Honey G Vu Askari Team www.vuaskari. http://www.bnet.com planning processes.vuaskari.com/topics/capacity+utilization Note: Solve these papers by yourself This VU Group is not responsible for any solved content www.com .

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