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5S Affinity Diagram/KJ Analysis Analysis of Variance (ANOVA) Analytic Hierarchy Process (AHP) Brainstorming Calculators Capability Indices/Process Capability Cause & Effect Control Charts Design of Experiments (DOE) FMEA Graphical Analysis Charts Hypothesis Testing Kano Analysis Measurement Systems Analysis (MSA)/Gage R&R Normality Pareto Poka Yoke Process Mapping Project Charter QFD/House of Quality RACI Diagram Regression Risk Management Sampling/Data Simulation SIPOC/COPIS Software Statistical Analysis Templates Value Stream Mapping Variation Wizards y Quality Approaches and Models
y DFSS ± (Design for Six Sigma) is a systematic methodology utilizing tools, training and measurements to enable us to design products and processes that meet customer expectations and can be produced at Six Sigma quality levels. DMAIC ± (Define, Measure, Analyze, Improve and Control) is a process for continued improvement. It is systematic, scientific and fact based. This closed-loop process eliminates unproductive steps, often focuses on new measurements, and applies technology for improvement. Six Sigma ± A vision of quality which equates with only 3.4 defects per million opportunities for each product or service transaction. Strives for perfection.
Associates are exposed to various tools and terms related to quality. Below are just a few of them. Control Chart ± Monitors variance in a process over time and alerts the business to unexpected variance which may cause defects.
Tree Diagram ± Graphically shows any broad goal broken into different levels of detailed actions. Root Cause Analysis ± Study of original reason for nonconformance with a process. y y y y y y y y y y y y y y y y y 5 Whys Accelerated life testing Analysis of variance ANOVA Gauge R&R Axiomatic design Business Process Mapping Cause & effects diagram (also known as fishbone or Ishikawa diagram) Check sheet Chi-square test of independence and fits Control chart Correlation Cost-benefit analysis CTQ tree Design of experiments Failure mode and effects analysis (FMEA) General linear model Histograms y y y y y y y y y y y y y y y Pareto analysis Pareto chart Pick chart Process capability Quality Function Deployment (QFD) Quantitative marketing research through use of Enterprise Feedback Management (EFM) systems Regression analysis Root cause analysis Run charts Scatter diagram SIPOC analysis (Suppliers. Inputs. It encourages team members to expand their thinking when creating solutions. Process Mapping ± Illustrated description of how things get done. Based on the proven Pareto principle: 20% of the sources cause 80% of any problems. Outputs. Quality management tools and methods used in Six Sigma Within the individual phases of a DMAIC or DMADV project. Process. the nonconformance will be eliminated. The following table shows an overview of the main methods used. Customers) Stratification Taguchi methods Taguchi Loss Function TRIZ .y y y y y y Defect Measurement ± Accounting for the number or frequency of defects that cause lapses in product or service quality. It helps reduce cycle time and defects while recognizing the value of individual contributions. study and monitor process capability and performance. Pareto Diagram ± Focuses on efforts or the problems that have the greatest potential for improvement by showing relative frequency and/or size in a descending bar graph. which enables participants to visualize an entire process and identify areas of strength and weaknesses. Statistical Process Control ± The application of statistical methods to analyze data. Six Sigma utilizes many established quality-management tools that are also used outside of Six Sigma. When the root cause is removed or corrected.