CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 1.3

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following types of portable media offers the LARGEST storage capacity? A. DVD.DL B. CD.RW C. CD.R D. DVD.R Answer: A

QUESTION NO: 2 Which of the following are valid ports for printing over a network? (Select TWO). A. USB 001 B. \\computername\sharename C. SNMP D. IP_ip_address E. IEEE 1394 Answer: B,D

QUESTION NO: 3

While performing a preventative maintenance check on a personal computer, a technician notices that several unused expansion card slots have open ports. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. Help limit radio frequency interference (RFI) inside the case. B. Help ensure proper air flow through the case. C. Help prevent moisture buildup in the case. D. Help limit electrostatic discharge (ESD) inside the case. Answer: B Explanation: The chassis of a PC is designed for proper internal airflow across the various components. However, if your PC's enclosures are open, then the cooling of the PC changes dramatically. The "Pass Any Exam. Any Time." - www.actualtests.com 2

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Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. This address can be verified from printer's configuration.

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CompTIA 220-701: Practice Exam cooling of some components can be reduced or totally eliminated and can cause damage.

QUESTION NO: 4 Which of the following protocols uses port 80? A. SMTP B. HTTP C. HTTPS D. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol.

QUESTION NO: 5

Answer: B

QUESTION NO: 6 Users are reporting that print jobs being sent to a shared printer are not printing. A technician has verified the printer is online and prints a configuration page from the printer. Which of the following is the MOST likely cause of the issue? (Select TWO). A. QoS for printing is not functioning over the LAN. B. The printer needs to have a cartridge replaced. C. A job in error status is at the top of the print queue. D. The printers IP address has changed.

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Explanation: To find the port that your printer is currently using, you need to open the properties of the printer from the Printer's Control Panel

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A. The print queue window from system tray B. Properties of the printer from the Printers Control Panel C. Print spooler view in the Printers Control Panel D. Properties of the port within Device Manager

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Which of the following allows verification of the port that a printer is currently using?

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CompTIA 220-701: Practice Exam E. New drivers have been released and need to be installed. Answer: C,D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. Sometimes, certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. The printer would not start printing again till that print job is removed from the queue. Sometime if the IP address of the printer is changed you cannot print. To find this problem you can ping the printer from your computer.

QUESTION NO: 7

Answer: C

QUESTION NO: 8

Which of the following bus speeds is used for a PCIe card? (Select TWO). A. 1x B. 3x C. 6x D. 8x E. 24x Answer: A,D Explanation:

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Explanation: With twisted pair cable you can use RJ-45 connector. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN), especially Ethernets

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A. T-Connector B. BNC C. RJ-45 D. LC

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Which of the following connector types is used with twisted pair cable?

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CompTIA 220-701: Practice Exam For a PCIe or PCI expansion card, 1x and 8x bus speeds can be used.

QUESTION NO: 9 A user calls and says they cannot get to the Internet. How would a technician walk the user through checking the IP address and default Gateway on the computer? A. Start>Run>typeipconfig>click OK and ask user to read the results. B. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. C. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. D. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. Answer: D

QUESTION NO: 10

Which of the following BEST describes the function of a DNS server? A. Secures network traffic through shared key encryption. B. Provides resolution of host names to IP addresses. C. Provides security for a network through the use of ACLs. D. Dynamically assigns IP addresses for easy client configuration. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. The DNS server strictly functions as an ip address lookup for a given domain name.

QUESTION NO: 11 Which of the following is needed to perform an ASR restore in Windows XP? "Pass Any Exam. Any Time." - www.actualtests.com 5

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Explanation: The Ipconfig command is used to find the IP configuration information of a computer. The Syntax IPCONFIG /all displays full configuration information. You can type the Ipconfig command by clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command.

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"Pass Any Exam. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. Recovery console C. ping Answer: C. A. QUESTION NO: 12 Which of the following commands verifies connectivity between two hosts? (Select TWO). Space set aside by Windows for use by the virtual memory swap file. ipconfig E. Any Time. Which of the following is the MOST likely explanation for this extra partition? tua lTe sts . Answer: D Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary.actualtests.. you need Operating system CD and the recovery floppy disk that you have created. Space reserved by the drive manufacturer for firmware. The recovery process will start. C. press F2. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) .co m 6 .www. tracert D." at the bottom of the screen. chkntfs B. dxdiag C. Operating system CD B. A recovery partition put there by the manufacturer.com Ac A technician notices that there is a second partition on the primary hard drive..CompTIA 220-701: Practice Exam A. ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP . D. B. This partition is not assigned a drive letter and is not accessible from Windows. A potentially dangerous virus has been downloaded onto the system.E QUESTION NO: 13 A." . Vendor recovery CD D.

0.255. They are used for the RS-232 (serial) ports QUESTION NO: 15 A technician needs to assign a default subnet mask for a class B network to a network device that was just installed.0. Inkjet printer D.255.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.actualtests. QUESTION NO: 16 Which of the following printers would be the BEST choice for printing on multi-part forms? A.0. Which of the following would the technician use? A.www.com Ac tua lTe sts . Serial port C.0.1 B.co m 7 . Parallel port B. Any Time. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port.255. IEEE 1394 port D.0.0. Impact printer B.0 C. 255.0 D.CompTIA 220-701: Practice Exam QUESTION NO: 14 Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? A. 255.255. 224." . Thermal printer C. 255.0. Laser printer "Pass Any Exam.

you should have created a backup copy so you could finish it on another computer. Express Card/54 C. Answer: B QUESTION NO: 18 Which of the following hardware is hot pluggable? (Select THREE). A Trojan may have infected the OS or worked its way into the MBR. and will try to have your computer working again as quickly as possible so that you can finish your report. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously.CompTIA 220-701: Practice Exam Answer: A Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers.www. QUESTION NO: 17 A user reports that their computer suddenly will not boot." . I am sure your professor will understand and you will be able to turn in the paper tomorrow.com Ac Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern. NIC F. eSATA B. Which of the following is an appropriate response to the users concerns? A. tua lTe sts . I do not understand why you are upset. MIDI devices E. I understand your concern. Any Time. When the technician arrives. What did you download recently that caused the problem? B. they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day.actualtests.co m 8 . If the paper was so important to you. A. PS/2 peripherals D. USB "Pass Any Exam. and will try to solve his problem as soon as possible so that he can finish and submit his research papers. D. C.

Express Card/54. Multiple applications running in 16-bit compatibility mode are supported. While moving computer equipment from one place to another. A new anti-virus protection scheme called Data Execution Prevention is supported. D.F Explanation: The hot pluggable hardware that you can purchase for computer is eSATA . make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself. Express Card/54.com Ac tua lTe sts Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM.co m 9 . Answer: D Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there. A greater number of dynamic disks or disks larger than 1 TB can be supported. Any Time. Wear anti-static wrist straps to prevent ESD in the new monitors. Which of the following safety measures should the technician take? A. B. More than 4GB of RAM. C. Answer: C QUESTION NO: 20 A technician is replacing fifteen 21 CRTs with 19 LCDs. Recycle the monitors after removing the capacitors for use in other monitors.B. and USB.www.actualtests. B. "Pass Any Exam. you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. ." . The storage room is on the other side of the building. in some cases up to 128GB of RAM can be supported. QUESTION NO: 19 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them. C. Wear a back brace when lifting and carrying the CRTs to the storage room.CompTIA 220-701: Practice Exam Answer: A. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive. D. and USB is designed to allow users to install and remove modules at any time. without having to switch off their systems.

Clean the drive with compressed air and continue to use it. Install a larger fan near the hard drive to cool the system. Which of the following will the technician MOST likely have to do to start the installation? A. and install the operating system. the drive must be removed and replaced again. Press the F3 Key C. D.CompTIA 220-701: Practice Exam QUESTION NO: 21 A technician is installing Windows XP on a system that has a SATA HDD. format the partition. B. Therefore. C. Remove and replace the drive. and install the operating system. you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process. During the installation. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive. install device drivers. a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver." . Press the F2 Key D. B. Format a partition. "Pass Any Exam. Any Time. Create a partition. Press the F8 Key B. lTe After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor.com Ac Answer: C tua A.actualtests. Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers. Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged. Apply more thermal compound and reseat the drive. Which of the following should the technician do? sts QUESTION NO: 22 .www.co m 10 .ROM? A. QUESTION NO: 23 Which of the following BEST describes the initial process of setting up a new operating system from a CD.

and create a partition. VGA Answer: A QUESTION NO: 25 A. Answer: D Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. DB25. Which of the following is the BEST course of action? tua lTe Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2. PS/2. USB D. and USB. sts . PS/2 C.CompTIA 220-701: Practice Exam C. QUESTION NO: 24 Which of the following interfaces are typically supported on the input side of a KVM switch? A. C. Ask the customer permission to put them on hold and listen politely to the co-workers stories. USB B. Ask the customer permission to put them on hold and politely ask the co-worker to talk later. PS/2. a co-worker keeps insisting on telling the technician about their weekend. you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system.com Ac While a technician is responding to a customers call.co m 11 . This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. install device drivers. Answer: B Explanation: To set up a new operating system on your computer using the CD-ROM. VGA. DB25.actualtests. Forward the customer to another technician and join the conversation. D. create a partition. and install device drivers. Install the operating system. Any Time. Put the customer on hold just for a few minutes and join the conversation." . "Pass Any Exam. B. DB9. VGA.www. Install the operating system. PS/2. DB9. D. The device driver installation is the part of the OS installation.

co m 12 .www. QUESTION NO: 27 Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate." . Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 26 Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize? A. D. C. QUESTION NO: 28 Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Up to 1024GB D.com Ac tua lTe A. Up to 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB.actualtests. Up to 16GB B. the previous refresh rate and the new refresh rate applied. Although Windows XP lets you format only up to 32GB but can read larger volumes. Simple File Sharing B. Basic Disk Partitions "Pass Any Exam. sts The BEST information to document when changing the refresh rate on the display is to include: . such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented. the method that was used to access the display properties to change the refresh rate. Up to 32GB C. all the refresh rates that were tested. B. If either device does not support a particular refresh rate. the color resolution the user requested as well as the refresh rate. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select.

You should always use the test page "Pass Any Exam.CompTIA 220-701: Practice Exam C. Replace the fuser. C. The boot order in the BIOS B.www.actualtests. QUESTION NO: 29 A technician receives a boot error message OS not found. Print a test page. If Plug and Play is enabled C. Clean the toner cartridge. Remote Desktop D.co m .com 13 Ac A customer reports that the laser printer produces poor quality printouts. Any Time. Which of the following should the technician check? A. Joining a domain Answer: D Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain. Change the paper. Which of the following should the technician do NEXT? tua QUESTION NO: 30 lTe sts . B. A. If the BIOS is current Answer: A Explanation: First check the boot order. which you already know. Answer: D Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. If the computer is in Safe Mode D. the technician has a discussion with the customer and reviews some examples of their print jobs. Having arrived onsite." . If that does not work then you may need to delete and reinstall the printer. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. D.

802.www. not from an application.11g B.11q Answer: A Explanation: You need to use 802.11b D. The airflow is blocked. Control Panel> Regional and Language Options> Regional Options C. QUESTION NO: 31 Which of the following may cause a customer to experience excessive heat in a laptop? A. "Pass Any Exam. When connecting the laptop to a wireless network.11g standard if you want to use a standard that can support communication up to 54Mbps. 802.11 standards. D.co A technician converts several existing Windows XP Professional laptops from English to the German language. Control Panel> Regional and Language Options> Languages> Details sts .11x refers to the family of 802. Answer: C QUESTION NO: 32 Answer: B QUESTION NO: 33 A technician has added a wireless network interface card (NIC) to a laptop. Which of the following standards of wireless card did the technician install? A. the technician successfully tests for speeds of up to 54 Mbps. 802. Which of the following is the correct path to change the language settings? m . Control Panel> Regional and Language Options> Regional Options> Customize D.actualtests.11b supports communication only up to 11Mbps.CompTIA 220-701: Practice Exam feature from the printer properties. Excessive internal display brightness is set." . 802. 802. C. Control Panel> Accessibility Options> General B. B. The processor is improperly seated due to bent pins. 802.com 14 Ac tua lTe A.11x C. Any Time. to test printing. and Bluetooth supports communication up to 3Mbps. Insufficient memory for the OS.

D. Reboot the computer.actualtests. Configure the Display Settings on the monitor. B. Change to a lower resolution. Any Time. Which of the following would be MOST likely to fix the problem? A.co m 15 . D. C. Configure the Display Settings in Device Manager. Answer: C QUESTION NO: 35 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. Perform a self-test page.www.CompTIA 220-701: Practice Exam QUESTION NO: 34 Which of the following would be the LAST step to take when installing a printer? A. C." . 22 inches (55cm) C. 16 inches (40cm) B. Answer: B QUESTION NO: 36 Which of the following is the recommended maximum length of a parallel ATA cable? A.com Ac tua lTe sts . Print a test page. "Pass Any Exam. 24 inches (60cm) D. Have the user demagnetize and restart the monitor. B. 18 inches (45cm) Answer: D QUESTION NO: 37 Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE). Cycle the printers power.

Delete ports. Answer: C QUESTION NO: 39 A." .www. Answer: A. Which of the following should the technician recommend that the user do FIRST? A. C. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet. Spool print jobs and start print jobs immediately. Print a test page.com Ac tua Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). lTe sts . Any Time. C.co m 16 .actualtests. D. Pause printing F. B. Use NTFS security to secure the data files. B. The user has tried power cycling the printer. Set printing defaults. Reboot the computer.C QUESTION NO: 38 A user has a network laser printer that is printing constantly. Add multiple users in the Control Panel User Account applet.B. Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. E. Specify a separator page. Restart the spooler service. C.CompTIA 220-701: Practice Exam A.D QUESTION NO: 40 Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? "Pass Any Exam. B. Answer: C. D. Use the Security Center Control Panel Applet to secure resources on the shared system. Purchase a new USB cable. D. Access the print queue and pause all print jobs. E.

State that the technician will need to speak with a supervisor about this problem and then put the customer on hold.co m . Impact D. Laser B. Vents for blockage "Pass Any Exam. C.actualtests. Ink dispersion Answer: A QUESTION NO: 43 A technician is working on a workstation that shuts down after extended periods of operation. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. Any Time. Answer: A QUESTION NO: 42 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. D. Which of the following would be an appropriate method for dealing with this situation? A.CompTIA 220-701: Practice Exam A. Portable face recognition reader Answer: C QUESTION NO: 41 A frustrated customer reports that a problem which was supposedly repaired is occurring again. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Biometric fingerprint reader D. Thermal C. Hand recognition software B. Which of the following should be checked FIRST? A." . Inform the customer that the technician is only trying to help. Allow the customer to continue uninterrupted and remain silent until a response is requested. B. Smart card reader C.com 17 Ac tua lTe sts .www.

Xeon lTe A motherboard has a Socket A CPU connector. RAM E. Fuser assembly C.D Answer: B QUESTION NO: 46 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A.www. Corona wire Answer: C. My Computer > Properties > Hardware tab > Windows Update B.actualtests. Control Panel > Network Connections > Tools > Drivers C.co m 18 . Hyperthreading settings C.CompTIA 220-701: Practice Exam B.com Ac tua A. A. My Network Places > Tools > Drivers > Update Driver Answer: C "Pass Any Exam." . Athlon C. Pentium III D. Hard drive D. Ribbon cable seating D. Any Time. Device Manager > Network adapters > Properties > Driver tab D. Pickup roller assembly B. Which of the following types of CPU can be used with this motherboard? sts QUESTION NO: 45 . CPU seating Answer: A QUESTION NO: 44 Which of the following can be upgraded on a laser printer? (Select TWO). Itanium B.

Paper pickup rollers C.www.C.co m .actualtests. Duplexer E. Answer: C QUESTION NO: 48 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE). RAW C. Remove unneeded fans. FTP E. HTTP B. Transfer roller Answer: B.F Which of the following are printing protocols that can be used for printing over a network? (Select TWO). B. A. Any Time. Toner F.CompTIA 220-701: Practice Exam QUESTION NO: 47 Which of the following would be the BEST way to improve airflow inside a computer? A. C.C QUESTION NO: 50 "Pass Any Exam. USB Answer: B. Fuser D. Install round IDE cabling. LPR D. Install a liquid cooling solution. A. D. Image drum B." .com 19 Ac QUESTION NO: 49 tua lTe sts . Replace the side panels with mesh wires.

Boot using Last Known Good Configuration. Connect the drive as a slave to another computer and use REGEDIT to correct the issue. there are not enough fans. Which of the following is MOST likely the cause? A. B. The software is not supported by the operating system.actualtests. Use the boot disk and run SCANREG /RESTORE.D QUESTION NO: 51 A technician installs a program that requires a security dongle but the program will not work. the case is too small.co m 20 . Answer: A. Answer: B QUESTION NO: 52 After a user ran a registry cleaning program. Run System Restore to get to a previous working condition. the memory is defective.com Ac tua lTe sts . Ink jet "Pass Any Exam. Laser B.CompTIA 220-701: Practice Exam A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. Which of the following should a technician recommend FIRST? A. The operating system does not support security dongles. D. one or more fans are inoperable. A. the computer running Windows XP will not boot. B. C. The software was installed incorrectly. the processor is too fast. E. Any Time. Answer: D QUESTION NO: 53 Which of the following printers use a carbon film or inked ribbon to print? A.www. B." . The hardware dongle was not installed. The MOST likely cause of the overheating is that: (Select TWO). D. C. C. D.

actualtests. Impact D. Root cause analysis. E. C. False positive Answer: D QUESTION NO: 56 A user wants to upgrade to Windows XP Home from Windows 95. Answer: C QUESTION NO: 55 When configuring biometric devices. Issue prevention. Thermal Answer: C QUESTION NO: 54 Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. Upgrade to Windows 98SE then to Windows XP Home. False negative B. B. D.com Ac tua lTe sts ." . Problem analysis. A. Any Time. Which of the following describe the potential upgrade paths? (Select TWO). then to Windows 98SE then Windows XP Home.C "Pass Any Exam. D. Efficiency tracking. B.0 SP1 then Windows XP Home. C. Upgrade to Windows NT4.co m 21 .www. Perform a clean installation of Windows XP Home. True positive D. Upgrade to Windows XP Home directly from Windows 95. which of the following would be the MOST dangerous type of error? A. Answer: A. True negative C. Upgrade to Windows 95 OSR2.CompTIA 220-701: Practice Exam C.

a balloon in the system tray indicates a print job has failed to print. . Clean out the dust with compressed air. Defragment the hard drive weekly. Degauss the display and drives. Stop the device. and then remove from laptop. Clean out the dirt with a damp rag. HKEY_USERS C. Remove the driver from Device Manager.www. HKEY_CURRENT_CONFIG D. D." .actualtests. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 60 When trying to print.com Ac tua lTe sts A. it is BEST to perform which of the following actions on a routine basis? A. B. C. Turn off the laptop.CompTIA 220-701: Practice Exam QUESTION NO: 57 To lengthen the life of computer hardware. Remove hardware in Control Panel. B. Any Time. and then turn off the device. D. C.co Which of the following is the BEST way to remove a USB device on a laptop computer? m 22 . Answer: B QUESTION NO: 58 Answer: B QUESTION NO: 59 Which of the following registry keys store data about all accounts on the machine? A. Which of the following is the MOST likely cause? "Pass Any Exam. HKEY_ CURRENT_USER B.

D. Answer: C QUESTION NO: 62 Which of the following is a hazard associated with improper disposal of a CRT? A. Printer firmware needs to be updated. C.co m 23 . High vacuum Answer: B QUESTION NO: 63 While working inside of a desktop computer. Any Time. C.CompTIA 220-701: Practice Exam A. The high encryption package is not installed.www. Lithium D. Electromagnetic Interference (EMI) B. B. Which of the following would be the MOST likely cause of the problem? A. The modem is not recognized in Device Manager.actualtests. The modem is not functioning properly.com Ac tua lTe sts . a technician finds a wire with insulation damage from rubbing up against a cooling fan. The computer needs to upload the print job. Mercury C. Duct tape D. The printer does not recognize the font type. updated drivers. Electrical tape B. B. Answer: B QUESTION NO: 61 A user has asked for a technician to update the device drivers for their modem on a Windows XP system. Masking tape C. Wire nut "Pass Any Exam." . The paper needs to be replenished. The account does not have permission to install drivers. The technician has the correct. Which of the following should be used to repair the wire? A. D. but is unable to successfully install the drivers.

LDAP B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 64 Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? A. LCD C. TASKMAN. POST C. PC card adapters B.ROM drive D. Backlight Answer: A Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A.com Ac QUESTION NO: 66 tua lTe sts . SPUNINST.EXE Answer: C QUESTION NO: 65 Before shipping a laptop. BIOS D.EXE D. DVD. PROGMAN.co m 24 .EXE C. Any Time.EXE B.www.actualtests. User Accounts Answer: C QUESTION NO: 67 "Pass Any Exam. which of the following should be removed to avoid damage during transit? A. CONVERT." .

www. Directly spray the vents with compressed air. Which of the following can the technician do to better understand the customers issue? A." .com Ac tua lTe sts . Which of the following should the technician take under consideration? A. Use a moist rag to clean the vents monthly. D.actualtests. Cable management to avoid trip hazards B. Which of the following should the technician keep in mind when setting up the lab? A. Any Time. Answer: D QUESTION NO: 68 A technician is planning to open and work on a CRT monitor. "Pass Any Exam. Electrical safety with the extra network cables C. High voltage discharge C. Uninterruptible Power Supply (UPS) Answer: B QUESTION NO: 69 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. Begin running diagnostic software and confirm findings with another technician. Install ceiling fans in the room.CompTIA 220-701: Practice Exam A technician determines that a laptop is not properly cooling due to excessive dust in the vents. C.co m 25 . Periodically clean the vents using a small vacuum cleaner. Radio frequency interference D. Location of the PCs with respect to each other D. B. Which of the following is the BEST preventive maintenance procedure that the technician should perform? A. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 70 A customer brings a PC for a technician to repair. Electromagnetic interference B.

Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. WEP C. DSL B.actualtests.co m 26 . WPA B. run diagnostic tests. Any Time.www. Fiber tua lTe Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? sts . Ask open-ended questions to gather the symptoms. SSID D." . Get the customer contact information. C. Broadband C. Satellite Answer: D QUESTION NO: 72 Answer: D QUESTION NO: 73 When setting up a WAP. D. which of the following is broadcasted by default and should be disabled? A. DSL C. and then confirm the findings with the customer. Fiber B. RADIUS Answer: C "Pass Any Exam. Cable D. Satellite D.com Ac A. Answer: B QUESTION NO: 71 Which of the following usually has the HIGHEST latency? A.CompTIA 220-701: Practice Exam B.

C. Any Time. SODIMM B. DIMM C." . Converts AC power to DC power that a computer can use to operate and charge its battery.co m 27 .CompTIA 220-701: Practice Exam QUESTION NO: 74 Which of the following is the purpose of the voltage selector switch? A. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM QUESTION NO: 77 "Pass Any Exam.www. To allow the power supply to operate at different voltages B. Answer: D QUESTION NO: 76 Which of the following memory modules has 168 pins? A. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 75 The power brick or external power supply serves which of the following functions for a portable computer? A. To allow alternating current to be used instead of direct current D. SIMM D. D. Allows for a portable computer to be easily moved without being plugged into an outlet.com Ac tua lTe sts .actualtests. B. Filters incoming voltage spikes and surges. Changes DC power to AC power to charge the battery and enhances portability. To change the voltage coming from the wall C.

actualtests. Laser D. Thermal B. DDR3 D. Any Time. SDRAM C. DDR2 Answer: A QUESTION NO: 78 Which of the following printer types shoots the ink onto the paper? A.CompTIA 220-701: Practice Exam Which of the following has the speed of PC2700? A.www. Inkjet Answer: D QUESTION NO: 79 Which of the following printer types stamps the ink onto the paper? A. Impact Answer: D QUESTION NO: 80 Which of the following printers requires special paper to be used for printing? A. Thermal B. Inkjet D. Inkjet C.co m 28 . Impact B.com Ac tua lTe sts . Laser Answer: A "Pass Any Exam. Dot Matrix C. Color Laser D. Laser C." . DDR B.

PCMCIA D." .CompTIA 220-701: Practice Exam QUESTION NO: 81 Which of the following allows a secure connection between two points? A. Any Time.co m 29 . Answer: C QUESTION NO: 84 Which of the following would be the MOST secure password? "Pass Any Exam.actualtests. Run a large magnet over the top of the hard drive several times.www. QUESTION NO: 82 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. HTTP B. Remove the memory and destroy it. B. C. AGP 4X C. ISA B. WAN Answer: B Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location.com Ac tua lTe sts . VPN C. FTP D. Remove the hard drive and destroy it. D. Reformat the hard drive to a clean state using the format command. PCIe X16 Answer: C QUESTION NO: 83 Which of the following will BEST ensure data is removed before recycling a PC? A.

S/PDIF B. USB 2.CompTIA 220-701: Practice Exam A. C. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display.0 C.0 Answer: B QUESTION NO: 87 Which of the following technologies can support the longest cable length between devices? A. Any Time. Which of the following should the technician do FIRST to resolve this issue? A. SATA D. USB 1. IEEE 1394 B. IEEE 1394 D. Serial Answer: D "Pass Any Exam.actualtests.1 C. Make sure the OS has the latest video drivers installed. ct23&P#h~ Answer: D QUESTION NO: 85 A technician is examining a laptop that is booting up but not showing the laptop display.www. SR1234ct B.1/2. B. D. Replace the video card inside the laptop. Replace the LCD inverter.com Ac tua lTe sts . Make sure the laptop display is enabled. CompTIA558475 C. USB 1. rw2%HN D." .co m 30 . Answer: C QUESTION NO: 86 Which of the following I/O ports has the SLOWEST transfer rate? A.

100Mb/s B.actualtests. PC2100 B. 10000Mb/s D.com Ac A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? tua lTe sts . Start Menu D. PC2700 Answer: C QUESTION NO: 89 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A.CompTIA 220-701: Practice Exam QUESTION NO: 88 Which of the following memory modules has the HIGHEST transfer rate? A.www. DDR333 C." . Control Panel C. 1000Mb/s C. Any Time.co m 31 . My Computer Answer: B QUESTION NO: 91 Which of the following advantages does a 64-bit processor have over a 32-bit processor? "Pass Any Exam. DDR400 D. 1Gb/s Answer: A QUESTION NO: 90 A. Program Files B.

A portion of physical RAM that is mirrored to the hard drive for redundancy. B. Answer: D "Pass Any Exam.actualtests. Data written to a disk located in a paging file that would not fit into the systems RAM. The maximum amount of memory a given system can potentially have. D. D. B. Calibrate the monitor. send packets to other network devices on the LAN instructing then to enter a low power state (e. send broadcast packets over the LAN to all computers simultaneously. Answer: C QUESTION NO: 92 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A.com Ac tua A. Provides use of more powerful video graphics accelerators. B. Set the refresh rate to the lowest the monitor can display. C. Provides access to larger hard drive partitions. lTe Which of the following BEST describes virtual memory? sts . Provides addressing of memory beyond 4GB.co m 32 . D. C. Degauss the monitor. Hibernate. Flash memory used to hold temporary files before deletion. D.CompTIA 220-701: Practice Exam A. Provides use ofPCIe X16 expansion slots. Answer: B QUESTION NO: 93 Answer: B QUESTION NO: 94 Wake on LAN describes the PCs ability to: A. Set the resolution to the highest the monitor can display." . Off). collect all packets that are sent to any device on the LAN. C. Any Time.www. C. resume from a low power state when it receives a network packet telling it to do so. B.g.

D. Verify full system functionality. Answer: D A user states that a program is missing from the computer and it had just been used yesterday. Document findings. Higher data integrity Answer: C QUESTION NO: 96 Which of the following is the FIRST step when troubleshooting an issue? A." . C. Built-in encryption standards B. Larger capacity than traditional magnetic drives C. actions. Are you sure you ran a find on the system and the program is just not misfiled? D. and outcomes. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Are you sure you were using that program? Answer: B QUESTION NO: 98 A user states a computer will not completely boot.co m 33 .www. Was there a power outage since yesterday? B. "Pass Any Exam. Identify the problem. Which of the following questions might a technician ask to try and determine the cause? (Select TWO). Which of the following questions should a technician ask to help determine what occurred? A.com Ac tua QUESTION NO: 97 lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 95 Which of the following is a characteristic of solid state drives? A. it just keeps rebooting. B.actualtests. Any Time. Lack of drive heads and platters D. Establish a theory of probable cause.

Share out the printer from the attached computer. C. Identify the user and associated problem. Is the power cable on the monitor loose? D. Was any hardware installed since it last worked? C. RAID 0 B. Has the monitor been replaced recently? E. Answer: B QUESTION NO: 100 A technician wants to install a RAID array that has two hard drives and the best performance.CompTIA 220-701: Practice Exam A.E QUESTION NO: 99 Two users want to print to a USB printer connected locally. Any Time. D. Are you sure the power button is not stuck? B." . D. Purchase an external Ethernet print card. Were there any new software updates done? Answer: B. "Pass Any Exam.www. Set up a local print queue.com 34 Ac tua lTe sts . Which of the following RAID levels should be implemented? A. Which of the following is the quickest way to accomplish this? A.actualtests. RAID 6 Answer: A QUESTION NO: 101 When a technician receives a call for assistance from a customer. RAID 1 C. Assign an appropriate priority for the issue. Identify the hardware make. RAID 4 D. model. B. B. and serial number. Move the computer and attach to the printer. Elevate the call to a higher level of support. C. which of the following should the technician do FIRST? A.co m .

" . The hard drive light is constantly on. Allows all data on the hard drive to be rolled back to a previous point in time Answer: C QUESTION NO: 104 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result.C QUESTION NO: 105 "Pass Any Exam. Allows the operating system to assigns dates so that user data files are backed up C. Use thecheckdisk utility. track the process of the incident. B. D. help maintain a balanced workload for the help desk technicians. select the appropriate priority level for the issue. Allows the operating system to be backed up with immunity to virus activity B. compose a record which allows user authentication. Use the drive compression utility. Empty the recycle bin and deleted email items. A.co m . Use the defragment utility. Answer: B. A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 102 A technician uses a call logging process in order to: (Select TWO). E. D. C. Allows the operating system to be rolled back to a previous point in time D. Which of the following can be performed on the hard drive to improve performance? (Select TWO).actualtests.com 35 Ac tua lTe sts . Use restore point to roll back the computer to a previous date. Answer: A. identify common issues among multiple users.www. B. E.C QUESTION NO: 103 Which of the following definitions below BEST describes System Restore? A. Any Time. C.

DVI C. A. B. Longer chip life Answer: C. DVD. Increased performance D. Blu-Ray D. Utilize less memory C. CGA D.com Ac tua Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO).RW+ B. Any Time.RW C.CompTIA 220-701: Practice Exam Which of the following media types has the largest capacity? A. VGA E. S-Video Answer: B. "Pass Any Exam.co m 36 .E A. and asks when it will be done. Give the customer an estimated time for repair based on the technicians assessment. Ask the customer to check daily to see when it is completed. Dual-sided DVD Answer: C QUESTION NO: 106 Which of the following are benefits from an active cooling system? (Select TWO). lTe QUESTION NO: 107 sts ." .actualtests. Which of the following is the BEST response for the technician to give? A. USB B. DVD. Increased network speed E. Increase system security B.www.D QUESTION NO: 108 A customer brings a PC in for repair.

Encrypts data traveling across the wireless network D. Ensures that only certain devices can access the network C. Encrypted passwords C. Check the Hardware Compatibility List to see if the program is not compatible with the OS. sts .www. The technician will get back to them as soon as possible. Prevents users from seeing the wireless network "Pass Any Exam. Logical token B." .CompTIA 220-701: Practice Exam C. B. The user states that they do have Internet connectivity. Inform the customer that others are waiting. Retinal scan tua lTe Which of the following methods is commonly used for Biometric authentication? (Select TWO). Fingerprint reader E.actualtests.co m 37 .E QUESTION NO: 111 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Answer: A QUESTION NO: 110 Answer: D. RFID smartcards D. Which of the following solutions will MOST likely to resolve the issue with the program? A. C. Ask the customer when they would like to have the work completed. D. Check for any updates to the program. Ensures all users physically login to the wired network B. D. Run the program as a local administrator. Answer: A QUESTION NO: 109 A user is running a program that is not successfully connecting to the network after upgrading the wireless network router. Any Time.com Ac A. Add an exception to the firewall for the program.

and after restarting their PC the display is no longer appearing. Coaxial B. C. Which of the following boot options would be MOST effective in troubleshooting this issue? A.actualtests. Try installing the device to a different port or slot. a user is reporting system crashes and performance loss. sts . Fiber Answer: D QUESTION NO: 113 Answer: C QUESTION NO: 114 A user has recently installed a new graphics driver. Boot with repair disk Answer: A QUESTION NO: 115 "Pass Any Exam.co After installing a new piece of hardware with the hardware CD. UTP C.www. Which of the following would be the FIRST step in resolving this issue? m 38 . Contact the vendor for an RMA. Download and install updated drivers for the device. B. Boot to the recovery console C.com Ac tua lTe A." . Plenum D. D. Safe mode B. Safe mode with command prompt D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 112 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Disable the device in Device Manager. Any Time.

USB drive D. Floppy drive E." . CD. DVD.co m 39 . Wireless Zero Configuration D. Any Time.ROM C. Roaming profile Answer: B A. A. When the laptop is removed from the docking station. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). Hardware Profile Answer: B QUESTION NO: 118 Which of the following are characteristics of a secure password? (Select TWO). A. Driver signing B. Machine Debug Manager D. the user would like the laptop to automatically switch to the wireless connection.CompTIA 220-701: Practice Exam Which of the following.E QUESTION NO: 116 A laptop with a docking station is normally wired into a local network. Obscure word in a dictionary "Pass Any Exam. Which of the following Windows features BEST accomplishes this? A. when locally connected.actualtests. Serial Cable B.com Ac Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? tua QUESTION NO: 117 lTe sts . Hardware profile C. System Restore C. Security Center B.www.ROM Answer: C.

regedit D. Windows reports that no antivirus software is currently protecting the system. you need to use the Sysprep utility. Disable antivirus protection withinSecurity Center notification. Contained in a text file C. Contains special characters Answer: D." . D. B. Disable the antivirus logging in the Event Viewer.actualtests. Contains AES encryption D. Install the Microsoft Malicious Software removal tool. Answer: B QUESTION NO: 120 Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer.www. sysprep C.E QUESTION NO: 119 After successfully installing a free antivirus solution. QUESTION NO: 121 Which of the following is a class A IP address? "Pass Any Exam. Any Time. Contains numbers and letters E. RIS only comes with Windows Server operating systems. which comes with Windows 2000 Professional.co m 40 .com Ac A. fdisk B. Which of the following solutions would resolve this issue? A. telnet tua lTe Which of the following can be used to configure a Windows installation for imaging multiple computers? sts . Ghost is a third-party utility. Update the Antivirus definitions. C.CompTIA 220-701: Practice Exam B. and WDS is available in Windows Server 2003.

www. WindowsVista Ultimate Answer: D QUESTION NO: 124 The Windows Experience Index is used to determine: A. the speed and available bandwidth of Internet connections. 110 D.168.1 C. 443 Answer: B Aero is a feature of which operating system? A.com Ac tua lTe sts QUESTION NO: 123 . Windows XPMedia Center D. the reliability and speed of search indexing.0. 80 C. WindowsVista Basic B. Answer: B "Pass Any Exam. Windows XP Home C. remaining hard disk storage space.0. C. 224.co m 41 . Any Time.1 B. a performance value of system components.CompTIA 220-701: Practice Exam A.1 Answer: C QUESTION NO: 122 Which of the following network ports is normally associated with unencrypted web traffic? A. 53 B. 192. D.1 D.0. B.1. 172.actualtests." .0.16. 10.1.

Any Time.com 42 Ac A. Computer Management B. tua While troubleshooting a computer problem.7GB. C. Which of the following should be the technicians NEXT troubleshooting step? lTe sts . D. D. B. opens a text based word processor." .CompTIA 220-701: Practice Exam QUESTION NO: 125 Blu-Ray disks have a storage capacity of: A. B. C. Answer: C QUESTION NO: 126 The edit command line tool: A. REGEDIT "Pass Any Exam. changes the boot sequence order. 9GB. C. 650MB.co m . D. Document findings. Answer: D QUESTION NO: 127 Answer: C QUESTION NO: 128 A user running Windows XP is experiencing degraded system performance while a particular application is running. B.www. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. Establish a plan of action and implement the solution. actions and outcomes. a technician has determined what has caused the problem. Ask the user opened ended questions to see if they agree with the cause. Verify full system functionality. 25GB.actualtests. can be used to modify desktop preferences. 4. makes changes to the registry.

Fingerprint reader E.actualtests.CompTIA 220-701: Practice Exam C. clean each component with an approved cleaning solution. B.com Ac tua A.www. check the HCL. Secure ID Token lTe sts Which of the following are forms of biometric authentication? (Select THREE). Task Manager D. Event Viewer Answer: C QUESTION NO: 129 As a best practice. QUESTION NO: 130 Answer: C. .co m Answer: B 43 . FAT D. Smart card B. Barcode scanner C. NFS Answer: A "Pass Any Exam. Any Time. NTFS B. which of the following file system should be used in formatting the drive? A. UFS C. perform a disk defrag. C. before performing hardware upgrades a technician should: A. archive old drivers. Optical recognition F.E QUESTION NO: 131 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment.D." . D. Voice recognition D.

Encryption Keys D. FilterKeys B. format C. Right-click on the printers icon and select Properties D.actualtests." . Start > Control Panel > Printer icon Answer: C QUESTION NO: 133 A technician must configure a computer for a special needs user who can only press one key at a time. fdisk Answer: A QUESTION NO: 135 A user reports that after coming back from lunch their PC will no longer turn on. "Pass Any Exam.co m . Which of the following is MOST likely the problem? A.CompTIA 220-701: Practice Exam QUESTION NO: 132 Which of the following can be used to print a test page? A. Hard disk failure or operating system needs to be reloaded.com 44 Ac tua QUESTION NO: 134 lTe sts . Start > Control Panel > System B. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A. Right-click My Computer then select Manage C. ToggleKeys C. convert B. diskpart D. Any Time.www. StickyKeys Answer: D Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A.

Data Execution Prevention "Pass Any Exam." .CompTIA 220-701: Practice Exam B. . Server Answer: A Which of the following is MOST likely to be the source of wireless network interference? A. A. Any Time. Bluetooth headset B. Nothing else should be plugged into the UPS under a user's desk. AM/FM radio D. LCD monitor D. the AC adapter of the laptop and the computer. FilterKeys E. Laser printer B.co m 45 . CHKDSK D. Power cord is loose.www. Mouse and keyboard need to be cleaned. Windows Defender C. D. Cordless telephone Answer: D QUESTION NO: 138 Which of the following utilities can help prevent viruses and other malware? (Select TWO). Windows Event Viewer B. C. Laptop computer C.actualtests. Large screen television C.com Ac tua lTe QUESTION NO: 137 sts Explanation: He should plug in the monitor. The hard drive is in standby mode. Answer: B QUESTION NO: 136 Which of the following draws too much power and should never be plugged into a UPS? A.

An alert at logon when an unknown user has tried to logon B. C.actualtests.CompTIA 220-701: Practice Exam Answer: B. which of the following will be the overall speed of the new RAM? A. Replace the display adaptor. Which of the following actions BEST resolves this issue? . Power cycle the computer. lTe sts A CRT monitor is displaying patches of distortion while in use. Assuming the necessary slots are available." . An alert when the computer case has been opened C. Reload the driver for the monitor. 2100 B.com 46 Ac tua A. B. 2700 C. The PC is currently holding two sticks of 512MB PC2700. 5300 QUESTION NO: 140 Answer: B QUESTION NO: 141 Which of the following BEST summarizes computer intrusion detection? A.E QUESTION NO: 139 A technician is installing a RAM upgrade into a PC. 3200 D. Any Time.www.co m Answer: B . D. A set of firewalls and anti-virus programs protecting the computer D. and the technician would like to install an additional two sticks of 512MB PC3200. A motion sensitive web cam recording the room Answer: B QUESTION NO: 142 "Pass Any Exam. Degauss the monitor.

co m 47 . TV tuner card B. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. D.www. C. WEP encryption C. Connect to it through a TCP/IP port "Pass Any Exam.CompTIA 220-701: Practice Exam A computer is being sold over the Internet. Video capture card D. NAT routing Answer: A QUESTION NO: 144 A.actualtests. Answer: C QUESTION NO: 143 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. Graphics card C." . MAC filtering B. Erase the hard drive using a disk wiping program. Reformat the hard drive to a clean state using the format command. WPA encryption D. Sound card Answer: A QUESTION NO: 145 A printer with an integrated NIC has been connected to a LAN. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? A.com Ac tua Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? lTe sts . Connect to it through a computer share B. B. Pass all computer components near a large magnet. Run FDISK on the hard drive. Any Time.

actualtests.hoc wireless connection D. a notice appears on the screen which says the site is being blocked by a filter. Answer: D QUESTION NO: 148 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel." Answer: D QUESTION NO: 147 A. We have identified the problem and we will have it back up as soon as possible. the server will be back up.www.co m . A technician believes the on-board NIC is bad. Which is the following is the MOST appropriate response from the technician? lTe sts . D. I am not the server technician so please do not take a bad tone with me. Any Time." . The "Pass Any Exam. Connect to it via an aD. We believe the problem is the network interface card. Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched. C. What particular website are you trying to download videos from? Are they work related? B. C.com 48 Ac tua A user states that every time they try to pull down video clips from a website. A new application has been implemented to help manage and improve the network. Is your work solely depending on the server? Try to not be upset because before you know it. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue.CompTIA 220-701: Practice Exam C. One particular caller demands to know exactly how long the system will be down. B. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 146 The file server had an expected outage this morning. We will have it back up within the hour. Which of the following would be the appropriate response? A. If you take issue with that please inform your supervisor. D. Hardware and software are not exact sciences. Bandwidth usage has become a problem. Simply select continue on the message and the video should appear. Did you read the entire screen? The last sentence clearly says click to continue. There is no way to tell how long this will take.

C." . C. C. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. Which of the following is the BEST response? A. Thank the user for their assistance with the problem. The amount of space available at each workstation to place the UPS. Answer: D QUESTION NO: 150 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A.www. The number and size of all applications running on each workstation. B.com Ac tua lTe sts . however. Amount of time necessary for the UPS to run in a power outage.co m 49 . Ask the user what they did to cause the shaking images. D. Tell the user to carry the monitor to the technicians desk there they will give them a new LCD monitor. The physical footprint of the UPS. Which of the following is the BEST response for the technician to give the user? A. Answer: A "Pass Any Exam. Inform the user of the cause of the problem and tell them the degauss the monitor. Answer: C QUESTION NO: 149 A user states that their monitor is acting up and at times the image shakes. Empathize with the user and send them ant monitor to solve the issue. B. D.actualtests. D. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. B. Thank the user for their concern ask the user open ended questions to see what they think is the problem. The company is currently replacing all CRTs with new LCDs. The technician checks the asset number and notes that it is one of the last remaining CRT monitors.CompTIA 220-701: Practice Exam technician notices that the real solution is to clear a paper jam in the printer. Any Time. their solution did not work and inform the user that the company has personnel working on the problem.

Tape drive B. Only an administrator can log on and fix this problem.25? A. Tape Answer: B QUESTION NO: 154 Which of the following is the correct class address for an IP address of 194. Blu-Ray C. DVD D.MSC C. Class B C.168. The administrator should use which of the following to fix this issue? A. SECPOL." . Event Viewer B. Class A B.co m Which of the following types of media is considered solid state? . Floppy B. Biometric device D. Floppy disk C.CompTIA 220-701: Practice Exam QUESTION NO: 151 A user receives the message The security log on this system is full. Class C D.www. Flash media . Class D "Pass Any Exam. SECEDIT. Any Time.com 50 Ac tua lTe sts A.actualtests. Windows Security Center D.10.EXE Answer: A QUESTION NO: 152 Answer: D QUESTION NO: 153 Which of the following types of media is considered optical? A.

CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 155 Which of the following is a class A address? A.www. 190.102.120 "Pass Any Exam.120 B.120. UTP Answer: C QUESTION NO: 157 Which of the following services uses the TCP port 21 by default? A.165 Answer: A QUESTION NO: 156 Which of the following cable types uses a BNC? A. Any Time.87. TELNET B.45. Coaxial D.34. 65. FTP Answer: D QUESTION NO: 158 Which of the following is a Class C address? A. 129. Fiber B.32. 107. HTTPS C.21." .65 D.co m 51 . CAT6 C.actualtests.109 C.167.1.207.com Ac tua lTe sts . SMTP D. 198.

168.255.255.168." .0.168.1 C. ACL Answer: D QUESTION NO: 160 A.28. SSID D.3. C. 125.CompTIA 220-701: Practice Exam B. 192. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of.1? A. Answer: D QUESTION NO: 161 Which of the following is a loopback address on a computer with an IP address of 192.0.0.168. Any Time.132 D. Politely ask coworker to let the user finish their explanation and focus on what the user is saying.0 B.www. B. D.12.1 "Pass Any Exam.0 and a gateway of 192.120 Answer: B QUESTION NO: 159 Which of the following is created when setting up MAC filtering? A. WEP C. Which of the following should the technician do? sts . 192. 192. a subnet mask of 255.32. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time.actualtests.0. WPA B.168. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician.1.co m .1. 134.com 52 Ac tua lTe While trying to resolve an issue with wireless connectivity on a users laptop. a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop.

NIC "Pass Any Exam. type in Run and then type inregedit.CompTIA 220-701: Practice Exam C. Hard disk D. type in Run and then type inmsconfig. Right click on My Computer and select Manage. double click on the Services icon.1 Answer: D QUESTION NO: 162 Which of the following will navigate to the Computer Management MMC Plug-in? (Select TWO)." . Answer: B.actualtests. Click Start. B. Open Control Panel. C.co m 53 .C QUESTION NO: 164 Which of the following is a valid boot device? (Select THREE). E. C.ROM C. A.www. A. Right click on the Start Menu and select Properties.0. Click Start>Run and then type in services. RAM B. A.255. E.msc.0. Click Start>Run and then type inregedit.255.0 D. DVD. 127. B. Sound card F.B QUESTION NO: 163 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). Double click the Computer Management icon under Administrative Tools. Click Start. Right click on the My Computer and select Properties. Any Time. open Administrative Tools.com Ac tua lTe sts . 255. Answer: A. D. Tape drive E. Click Start>Run and then type in regedt32. D.

Inform the user every step that was performed throughout the entire troubleshooting process. Answer: A. Windows XP starts basic networking to allow for updating of drivers from the Internet." . Inform the user that the computer may not function as it did before the problem occurred. B. Windows XP Home C. Change the users permissions so that they cannot create any potential problems in the future. C. Windows prevents successful boot and logon from updating Last Known Good Configuration. Windows XP uses the minimum set of drivers and services to start the GUI. D. and outcomes. Document the system findings. C. actions.CompTIA 220-701: Practice Exam Answer: B.E QUESTION NO: 166 Which of the following Windows operating systems has a different user folder path than the rest? A.F QUESTION NO: 165 Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). B. which of the following should be done? (Select TWO). Windows will not save any file changes while is Safe Mode.com 54 Ac QUESTION NO: 167 tua lTe sts .C.www. D. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. E. Verify full system functionality and implement preventative measures. A.actualtests. WindowsVista Ultimate D. Answer: B.co m .B QUESTION NO: 168 "Pass Any Exam. Windows XPMedia Center Edition B. Any Time. A. E. Windows 2000 Professional Answer: C Before returning a repaired system to a user.

Any Time. SCSI D. RAID 1 C. RAID 0 B. IEEE 1394 B. RS-232 B.1 C. RAID 5 D.www.com Ac A. RAID 1 C.actualtests. PS/2 C. Parallel "Pass Any Exam." .co m 55 . RAID 0 B. RAID 10 Answer: A QUESTION NO: 169 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. A. RAID 10 Answer: C QUESTION NO: 170 Answer: A QUESTION NO: 171 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO).CompTIA 220-701: Practice Exam Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. RAID 5 D. Bluetooth tua Which of the following interfaces supports only one device per port? lTe sts . USB 1.

co m 56 . Any Time.actualtests. MAC filtering D. MAC lTe Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? sts QUESTION NO: 173 . SSID Answer: B Answer: B QUESTION NO: 174 Which of the following is assigned to broadcast on a wireless network? A.com Ac tua A. WEP key Answer: B "Pass Any Exam. SSID D.11n B. SSID C.E QUESTION NO: 172 Which of the following is used to control access to a network based on the address hard coded into the NIC? A.CompTIA 220-701: Practice Exam D. NAT B. WEP C. MAC filtering C.www. Serial Answer: D. NIC E. Channel 11 D. Modem F. WPA key B." . 802.

the system will auto-select the projector on restart. Which of the following could the technician do to send the display to the projector? A. The projector is turned on. Dynamically assigns IP addresses for easy client configuration. "Pass Any Exam. B. Use appropriate function toggle key to switch display mode." . A. Answer: C QUESTION NO: 178 After the problem is resolved. User Accounts C.C QUESTION NO: 176 A customer connects a projector to their laptop. Any Time. but no display shows on the screen. Go into Device Manager and enable the projector. C.www. Resolves queries for resolution of host names to IP addresses. C. Security Center E. Press F1 to shift display to the projector. Administrative Tools D. Accessibility Options Answer: B. Answer: A QUESTION NO: 177 Which of the following BEST describes the function of a firewall? A. B. System B. Provides security for a network through the use of ACLs. D. Return the system to the user. D.actualtests. Secures network Internet traffic through shared key encryption.CompTIA 220-701: Practice Exam QUESTION NO: 175 Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). Reboot the computer. which of the following should be the NEXT action according to the troubleshooting theory? A.co m .com 57 Ac tua lTe sts .

Factory recovery partition "Pass Any Exam. E. select Properties. 1. and then select the Support tab.F QUESTION NO: 180 A. and then click on Device Manager. C. Open a command window and run net /? from the command line. D.www. Any Time.com 58 Ac tua Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). Right click on My Computer. Answer: D. Answer: C QUESTION NO: 179 Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). Open Network Connections from the control panel. Inform the user of every step that was taken so the user can self-repair if the problem occurs again.D. Verify that all other parts of the system are working properly. D. right click the Local Area Connection." . Digital Video Disc B. Compact Disc D. A. A. B. lTe sts .E QUESTION NO: 181 Which of the following are valid installation methods for Windows XP? (Select THREE).44MB Floppy Disk Answer: B. select Status.actualtests. Solid State Drive F.co m . Open a command window and runipconfig from the command line. IDE Hard Drive E. Recreate the problem and reapply the solution to ensure it worked properly. Backup Tape C. Run the System Configuration Utility from the run line and click on the Services tab. select the Hardware tab.CompTIA 220-701: Practice Exam B. C.

Answer: A QUESTION NO: 183 When attempting to understand a problem the technician should ask the: A. 100 feet (30 meters) B. XCOPY all files from another computer C.E QUESTION NO: 182 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. B. The user selected an alternate hardware profile. The user accidentally deleted the files. Any Time. The local user profile is corrupt. 328 feet (100 meters) C. The user saved the files to a different location. Windows CD installation E. D.CompTIA 220-701: Practice Exam B.D.www. B. users coworker to confirm what the user said and verify there is a problem. 1076 feet (328 meters) "Pass Any Exam.co m 59 . 492 feet (150 meters) D." .com Ac tua lTe sts . user to explain the problem and listen without interrupting the user. C. C. Which of the following is the MOST likely cause of the problem? A. Network installation F. Answer: D QUESTION NO: 184 Which of the following is the maximum cable length of a CAT5e? A.actualtests. Purchase a fully configured hard drive Answer: A. user to state the issue and stop the user when the technician has an idea of how to fix the problem. user to move so the technician can check the computer for problems. Installation from Microsoft. D.com D.

www.actualtests. Coaxial Answer: A QUESTION NO: 186 Which of the following is a benefit of using STP cable? A.com Ac tua lTe sts . Computer Management Answer: A QUESTION NO: 188 Which of the following devices must be terminated at the last device or none of the devices will work? "Pass Any Exam. Decreased ESD C. Increased RFI B. Any Time. Task Manager D." . Decreased EMI D. UTP B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 185 Which of the following cable types would be used in a 10BaseT network? A. ASR C.co m 60 . Fiber D. Increased transfer rate Answer: C QUESTION NO: 187 Which of the following utilities is used to remove programs from startup in Windows XP? A. ThinNet C. MSCONFIG B.

Parallel Answer: A QUESTION NO: 189 Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? A. IDE D.dos D. Boot.co m 61 .txt B. Any Time.inf C. Serial C. net use \\ComputerName\ShareName /persistent:YES :F D. USB port C. Sysprep. Serial port D. net use \\ComputerName\ShareName /persistent:NO :F B.actualtests. Bootsect.CompTIA 220-701: Practice Exam A. SCSI B.com Ac tua A." . Parallel port lTe Which of the following ports is commonly used when adding a network printer in Windows XP? sts . Ntbtlog. net use F: \\ComputerName\ShareName /persistent:NO C. net use F: \\ComputerName\ShareName /persistent:YES Answer: D QUESTION NO: 190 Answer: A QUESTION NO: 191 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. Standard TCP/IP port B.www.ini Answer: D "Pass Any Exam.

Answer: D "Pass Any Exam. System Properties>Advanced>Environment Variables D. System Properties>Advanced>Startup and Recovery Settings Answer: A QUESTION NO: 193 Which of the following slots will support the fastest video card? A.co m 62 ." . you need to edit the boot. B. Any Time. C. PCIe C. The UPS is disconnected from the wall. QUESTION NO: 192 A technician needs to increase the paging file size on a Windows XP system.www. A new security update is available for download.ini that is loaded by the ntldr file that loads the bootstrap process in a system.CompTIA 220-701: Practice Exam Explanation: To configure dual-boot computers.ini file is an editable text file with one or more lines that reference partitions to boot to. Which of the following is MOST likely the cause? A. AGP Answer: B QUESTION NO: 194 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. The speaker wires were disconnected while cleaning. The default printer is out of paper or offline. PCMCIA D. System Properties>General C. The boot. ISA B.com Ac tua lTe sts .actualtests. D. System Properties>Advanced>Performance Settings>Advanced B. Where would they find this setting? A.

Any Time. Start > Programs > Accessories > System Tools > Help and Support D.www. Hostname B. Right-click My Computer > Help and Support B. The process of removal is so complex that only those certified for repair should attempt to resolve. SSID Answer: D QUESTION NO: 197 Answer: B QUESTION NO: 198 After a technician repairs a printer problem.actualtests. B." . Encrypting hard drives Answer: D QUESTION NO: 196 Which of the following identifies a wireless network when looking at available access points? A. ISP D.co m . Right-click Taskbar > Help and Support tua Where can a technician find information relating to common problems or concerns on a Windows XP computer? lTe sts . Default gateway C.com 63 Ac A. Storing passwords B. Blocking harmful network traffic C. Which of the following is MOST appropriate? A. "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 195 Which of the following is the BitLocker utility used for? A. the customer asks for an explanation the cause of the problem. Start > Help and Support C. Securing wireless access points D. The paper jam was caused by moisture in the paper tray.

C." . Generators extend the requirement to periodically change passwords. Due to condensation within the lower tray assembly. Answer: D "Pass Any Exam. Cryptographic mechanism that identifies the sender as well as the message integrity B. RG-8ThickNet Answer: D Which of the following BEST describes digital signatures? Answer: A QUESTION NO: 201 Which of the following is a benefit of using a password generator? A. D. Generators eliminate the requirement to establish log-in attempt limitations. An infallible method which binds a signature to a message D.actualtests.co m 64 . Generators eliminate a users tendency to create passwords that can be a security liability. Answer: A QUESTION NO: 199 Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? A. Requires the receiver to have access to the senders private encryption key lTe sts QUESTION NO: 200 . the functionality of the rollers was impaired and therefore ceased to transfer properly. RG-58ThinNet D. Generators create new passwords every time a user signs in to prevent social engineering. CAT6 B. Any Time. The situation was caused by irresponsible users that spilled coffee in the bottom tray. D.com Ac tua A.CompTIA 220-701: Practice Exam C.in which adds the signature block to all email messages C.www. CAT5e C. B. Email applicationadD.

actualtests.D QUESTION NO: 205 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Allows analog video output to a variety of devices C. Standoffs "Pass Any Exam. 8GB D. Capacitors Answer: C.CompTIA 220-701: Practice Exam QUESTION NO: 202 Which of the following describes the random access memory limitations with Vista 32-bit operating system? A.com 65 Ac tua lTe sts A. Allows a LCD projectors output to display on a laptops screen B. Riser cards B. A. Fan C. Allows digital video to a variety of devices D.co m Which of the following describes the S-video mini-DIN connector on laptops? .www. 128GB Answer: B QUESTION NO: 203 Answer: B QUESTION NO: 204 Which of the following components should be in contact with thermal compound? (Select TWO). Heatsink D. Any Time. 4GB C. 2GB B. CPU E. Motherboard B." . Allows digital video and audio to a variety of devices .

Windows Temporary Files Answer: A QUESTION NO: 208 Which of the following addresses would be assigned by APIPA? A. Cable C.actualtests. Downloaded Program Files D. 169.0. Screws D.15 B. 10." .0.CompTIA 220-701: Practice Exam C. Temporary Internet Files B.www. Satellite Answer: C QUESTION NO: 207 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? A.254.0. Dial-up B. QUESTION NO: 206 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A. Any Time.co m 66 . Daughterboard Answer: B Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case.com Ac tua lTe sts . Browser Plug-Ins C. You should install only the standoffs that align with the holes in the motherboard. DSL D.25 "Pass Any Exam. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case.

actualtests.www.15 D. Ability to detect hardware incompatibilities and resolve them C. Malicious software attached to another piece of software D. Malicious software that changes the users home page C. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 212 "Pass Any Exam. Malicious software that monitors Internet surfing habits sts .15 Answer: A QUESTION NO: 209 Which of the following BEST describes a Trojan horse? A." .1. 172. Malicious software attached to another piece of software D.CompTIA 220-701: Practice Exam C. Malicious software that is self-replicating and self-propagating B. Ability to bypass the IRQ channels to work directly with the CPU B.0. Malicious software attached to an incoming email QUESTION NO: 210 Which of the following BEST describes a worm? Answer: A QUESTION NO: 211 Which of the following BEST describes the function of ECC in a RAM module? A.co m Answer: C 67 . Any Time. Malicious software that is self-replicating and self-propagating C.com Ac tua lTe A.16.168. Malicious software that monitors Internet surfing habits B. Ability to detect and correct single bit errors in memory D. 192.

" . 802. Last Known Good Configuration D. Any Time.co m 68 .11g wireless card B. KVM B. lTe sts .www.com Ac tua Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation. 802. Debugging Mode B. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally.11n wireless card C. you would choose the Last Known Good Configuration advanced startup option. Safe Mode with Command Prompt C. Active Directory Restore Mode Answer: C QUESTION NO: 214 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection. 802.CompTIA 220-701: Practice Exam Which of the following devices would enable a user to use multiple computers with a single monitor? A. Graphics adaptor D. USB hub C.11a wireless card D. Which of the following standards should the technician upgrade to? A.11b wireless card Answer: B "Pass Any Exam. Capture card Answer: A QUESTION NO: 213 An external hard drive installation has caused a system to crash. Which of the following would be the BEST startup selection? A.actualtests. 802.

Update all software to determine if this corrects the problem.www.actualtests.com Ac A customer receives a bluescreen message. Any Time. Run a power supply test. Answer: A QUESTION NO: 217 A. Answer: A QUESTION NO: 218 "Pass Any Exam. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. C.co m 69 ." . The customer asks the technician. B. Create a checklist of the most likely issues. C. Restore the backup to a new hard drive. Explain that it is a message that assists in identifying problems based on the error code. Apply the latest service pack. Boot into Safe Mode. Run a backup routine. Check the security log for error codes. D. D. What is a bluescreen message? How should the technician respond? tua lTe sts . B. D. Before the technician performs any diagnostics which of the following actions should the technician take? A. Tell the customer that abluescreen is another name for stop error. B. Which of the following should the technician do NEXT? A. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. Answer: B QUESTION NO: 216 A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting.CompTIA 220-701: Practice Exam QUESTION NO: 215 A system is malfunctioning and the technician has asked the user about any recent changes to the system. C.

Logical Token B. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. RSA keys D. Any Time. In the office they want to use a 24 LCD monitor. Failed fan C. and a regular mouse without having to connect all of the devices each time.com 70 Ac tua A customer has a 12 laptop computer. connectors for peripheral devices." . Network Hub D. Once a portable computer is inserted in a docking station it behaves like a desktop computer.co m .www. Failing hard drive Answer: D QUESTION NO: 219 Which of the following will BEST prevent theft of monitors and laptops? A. Cable locks Answer: D A.CompTIA 220-701: Practice Exam A technician hears a sound that resembles a ticking clock coming from a system. Pad locks C. System clock feature D. full size keyboard. Docking station B. Which of the following is MOST likely causing the sound? A. It provides slots for expansion cards. Which of the following will allow this functionality? lTe QUESTION NO: 220 sts . QUESTION NO: 221 "Pass Any Exam. and bays for storage devices. Under powered fan B.actualtests. Daisy chain C.

AppleTalk B. DNS E.com Ac tua Which of the following BEST describes what a VPN is? lTe sts .co m 71 ." . Create a utilities partition on the hard disk prior to OS install. B. A secured line of communication between two points through a public network.D QUESTION NO: 223 A. D. Any Time. Solid state hard drive D. which of the following must be performed for the installation to be successful? A.actualtests. PATA hard drive B. Answer: C QUESTION NO: 224 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. IPX/SPX D. "Pass Any Exam. DHCP C. Which of the following can be installed to accommodate the customers request? A. C. NetBEUI Answer: B. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. B.CompTIA 220-701: Practice Exam A customer states they want a new hard drive that is resistant to shock. SATA hard drive with a rubber gasket C.www. A private network between two computers using wireless cards without using a wireless access point between them. SCSI drive with properly terminated ends Answer: C QUESTION NO: 222 Which of the following is part of the TCP/IP network configuration? (Select TWO). Use the Windows XP Professional for SATA card support feature when installing Windows. A. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.

ISA B.com Ac A. C. AGP D.CompTIA 220-701: Practice Exam C.F QUESTION NO: 226 Answer: B QUESTION NO: 227 Which of the following is the proper way to enter the Windows Advanced options menu? A. B. Edit the config. . Midway through Windows loading. Any Time. Monitor C. Computer Answer: B. A. Press F6 when prompted to load the additional drivers. Press F8 after POST but before Windows begins to load. Answer: D QUESTION NO: 225 Which of the following should be plugged into a UPS located at a users desk? (Select THREE).co m 72 . Portable Heater E. D. Enter System Configuration Utility and select Startup Menu. Laser Printer B.C. Disable the system BIOS so the SATA card can take boot precedence. Vacuum Cleaner F.actualtests. PCIe C.sys file that is located on the root directory.www. the AC adapter of the laptop and the computer. PCI-X tua Which of the following slot types has the GREATEST peak bandwidth? lTe sts Explanation: He should plug in the monitor. Laptop AC Adapter D." . Nothing else should be plugged into the UPS under a user's desk. D. "Pass Any Exam. power cycle the system.

actualtests.11b B.0 C.co m 73 . Which of the following is this an example of? A.CompTIA 220-701: Practice Exam Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. but has to be terminated at the last device? A. Bluetooth 2. Infrared D. Parallel Answer: B "Pass Any Exam. 802.11a lTe Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? sts . Phishing B.www. 802. Trojan Answer: A QUESTION NO: 229 Answer: B QUESTION NO: 230 Which of the following I/O devices can be daisy chained together. SCSI C." . QUESTION NO: 228 A client receives an email stating that their online auction has been compromised. Botnet attack C. Any Time. Spyware D. password along with all of their account information. It says that they need to login and change their old username.com Ac tua A. Serial D. USB B.

ST Answer: A QUESTION NO: 232 In a Windows machine. RJ-45 D. Net stop Answer: B. From the start command window D. RJ-11 B. From Administrator tools in the control panel Answer: C QUESTION NO: 233 A. BNC C. Performance Monitor D. From the system configuration utility B. Registry C.actualtests. which of the following locations can a programs executable file be typed in and launched from? A. From the MMC snap-in C. tua lTe sts . Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 231 Which of the following connectors would plug into a 56K dial-up modem? A.D QUESTION NO: 234 A corporate office user reports that they are unable to print to a locally connected printer. Event Viewer B. which of the following can the technician use to stop a program from loading at startup? (Select TWO).www.com 74 Ac In Windows XP. MSCONFIG E.co m ." . Which of the following is the BEST response from the technician? "Pass Any Exam.

Unplug the power cable.www. Close existing ticket and open a new trouble ticket for the user. Inform the user that the problem will be escalated to a supervisor for resolution. Unplug the power cable.actualtests. hold the can upright and spray. remove all components. Anti-static mat "Pass Any Exam. Which of the following is the BEST response? A. Leave the unit powered up so that any issues with cleaning can be immediately realized. Thermal transfer compound B. Anti-static wrist strap D. C. Can I redirect your computer to a network printer until a technician can repair the problem? B. type print lpt1 in the box. Answer: D QUESTION NO: 236 Answer: C QUESTION NO: 237 Which of the following tools can protect a workstation against ESD? (Select TWO). remove the cover. D. D. Have you removed and replaced the printer drivers already? C. Unplug the power cable. Inform the user that there is no record of the prior call. Select Start. hold the can upside down and spray.com 75 Ac A. A. Inform the user that a technician will be out to resolve their problem shortly." . I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. when the black window opens. D.co m . Any Time. type CMD in the run line. remove the cover. remove all the components inside the case and spray each one separately. C. tua lTe Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? sts .CompTIA 220-701: Practice Exam A. B. GrounD. B.fault isolation outlet C. Answer: A QUESTION NO: 235 A user reports that they have not heard from the help desk since calling in a problem two days ago.

D. Answer: A.co m 76 . C. C. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Operating system does not recognize the additional memory. Anti-magnetic screwdrivers F. Which of the following should the technician do NEXT? sts QUESTION NO: 239 . B. A. C. Replace the fan. Replace then entire power supply. Any Time. B. B.CompTIA 220-701: Practice Exam E. Remove the CMOS battery." . tua lTe A user reports that their laptop has frozen up and will not shut down or log off. UPS Answer: C.actualtests. Memory mismatch.com Ac A. D. Memory is defective.www. Which of the following is the BEST course of action? A. Continue using the power supply until it fails. Memory brand is different than the computer.E Answer: C QUESTION NO: 240 The fan on a power supply is not working. D. Disconnect all external devices. the BIOS only reports the original memory amount. Remove the internal main battery. Which of the following are the MOST likely issues? (Select TWO).D QUESTION NO: 238 Memory was added to a Windows laptop and upon booting up. Memory size needs to be adjusted in Device Manager. Verify the voltage powering the fan. Answer: A "Pass Any Exam. Wait until the main battery is exhausted and then remove. E.

SCSI E.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 241 In which of the following situations would a voltage switch on a power supply need to be changed? A. USB B. Any Time.D QUESTION NO: 244 Which of the following BEST describes how a thermal transfer printer works? A. Serial D. RAM Answer: C Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Toner sticks to photoconductive areas on a drum. Cache D. SATA C.com Ac tua QUESTION NO: 243 lTe sts . "Pass Any Exam.co m 77 . When putting a PC into long-term storage B." . A. When traveling to other countries C. Front side bus B.www. Removable storage C. IEEE 1394 Answer: B. When installing more powerful components Answer: B QUESTION NO: 242 Which of the following stores information for faster access on a CPU? A. When troubleshooting power issues D.

Small wires impact and squeeze ink from a ribbon. Answer: B QUESTION NO: 246 Which of the following is the MOST likely power source for a desktop computer? A. Toner sticks to photoconductive areas on a drum. C.co m 78 . D. Lithium ion cell Answer: A QUESTION NO: 247 Which of the following is the maximum speed at which a standard CD. C. Switching-mode power supply B. 52x Answer: D QUESTION NO: 248 "Pass Any Exam. Heat from theprinthead boils a water-based ink. Nickel cadmium cell D. Linear power supply C." .ROM can be read? A.CompTIA 220-701: Practice Exam B.actualtests. Heat from theprinthead melts the ink onto the paper. Answer: C QUESTION NO: 245 Which of the following BEST describes how an impact printer works? A. Small wires strike and transfer ink from a ribbon. 32x C. D. 48x D.www. Heat from theprinthead boils a water-based ink.com Ac tua lTe sts . 24x B. Heat from theprinthead transfers an image onto the paper. Any Time. B.

IRQ D." . ACPI C. C.co A user wants to add an additional network connection to their laptop. ODBC B. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? m QUESTION NO: 249 . SODIMM D. Empathize with the customers urgency and explain that there have been problems with the call tracking system for weeks. B. AGP C. the technician finds the customer extremely angry that it has taken over four hours for a response. Any Time.www.CompTIA 220-701: Practice Exam Which of the following hardware features controls power management? A. Answer: D QUESTION NO: 250 A technician arrives to resolve a customer issue.actualtests. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. D. It was introduced in 1996 and is an extension of the system BIOS. SATA B. PCMCIA sts . Make sure the customer is aware that the current service level agreement allows for an eight hour response.com 79 Ac tua lTe A. document the situation and inform management that the customers behavior was undesirable. IMAPI Answer: B Explanation: : To define power management in laptop computers. "Pass Any Exam. you need to use ACPI standard. Upon closure. Which of the following is the BEST course of action for the technician to take to resolve the issue? A. Focus on completing the task in an expedited manner. Empathize with the customer then focus on completing the task in an expedited manner. Upon closure. Although the technician has immediately responded to the dispatch. document the situation and inform the manager that the customer was not happy with the response time.

B. The customer was able to print and then left on vacation. They were able to connect without a problem the day before. The wireless network card has been disabled by the hardware switch. Report the incident to the customers manager. Follow up with the customer at a later date. Everyone else is able to print to the color printer without a problem. Which of the following is the MOST likely cause for the problem? . Ask another technician to verify that the findings are correct. Which of the following should be the technicians NEXT troubleshooting step? A. but now they are unable to see the network at all. D. actions taken and the outcome. Recent provider upgrades have changed the wireless specification from 802.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 251 A technician has replaced a failed keyboard that was full of debris. The printer address has changed and the customer needs to remap their printer. Document the issue including findings. B.11n. C. Which of the following is the MOST likely cause for the customers issue? A.com 80 Ac tua A. to ensure that the keyboard is still functioning. C.11a to 802.co m . MAC filtering is preventing the computer from connecting to the network. D." . B. C.www. Since returning the customer is only able to print to the black and white printer. Any Time. The wireless network is not properly configured. lTe sts An end user states that they are unable to connect to their home wireless network from their laptop. The print spooler service needs to be restarted on the client computer. Answer: B QUESTION NO: 252 Answer: B QUESTION NO: 253 A customer states that they are no longer able to print to their color network printer. The technician then explained to the customer the importance of keeping a clean area around their computer. D. The customers permissions have changed and needs to be an administrator to print color. Answer: C "Pass Any Exam.actualtests. The DHCP service needs to be restarted on the client computer.

1. 176.9. the customer asks what the tube of paste that came with the CPU is used for. Modem sts . It prevents theft by covering the values written on the CPU.CompTIA 220-701: Practice Exam QUESTION NO: 254 When installing a new CPU for a customer. B.16 C." .7 D.23 Answer: B QUESTION NO: 257 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. 8.168.actualtests. Which of the following is the correct explanation of the paste? A. Which of the following backup type should be selected? "Pass Any Exam.www.com 81 Ac tua lTe A. It keeps the new CPU from falling out of the socket.1. It assists in keeping the CPU cool. Ethernet hub D. The backup should clear the archive bit for each file.1.15. 192. C. Firewall B.3 B. 206. Answer: D QUESTION NO: 255 Answer: B QUESTION NO: 256 Which of the following is a private IP address and will not be routable on the Internet? A. Switch C.1.1. D. Any Time. It prevents voltage from shorting out the CPU.co Which of the following devices should be added to a network to support full-duplex communications? m .

is clocked four times faster than a normal unit. requires memory to be installed four units at a time. A full backup backs up all the files on the disk. D. has twice the cache of a dual core processor. Which of the following is the MOST likely cause of this? A." . QUESTION NO: 258 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit. Any Time. Copy C.CompTIA 220-701: Practice Exam A.com Ac tua lTe sts .actualtests. Full D. Graphics card jumpers need to be reconfigured D. B. Incremental B. Answer: D QUESTION NO: 260 A dual core CPU has: "Pass Any Exam. C. Daily Answer: A Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit. Limited amount of memory for the display adapter B.co m 82 . A copy backup backs up the selected files and does not mark the files as archived. Not enough free space on the hard drive C.www. these files are then marked as archived. has four integrated processing units. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 259 The term quad core implies that a CPU: A.

The technician should ask the customer to repeat the problem several times so they can verify all of the facts. D. provide remote assistance to users. Answer: C QUESTION NO: 262 SSL technology is used to: A. B. D. Answer: C QUESTION NO: 263 A technician is observing a laser jet printer that is jamming.actualtests.CompTIA 220-701: Practice Exam A. the customer is not done describing all their symptoms. prevent unauthorized login attempts. encrypt the contents of a hard disk. Any Time. two separate processing units. D. Which of the following safety precautions must the technician be aware of before repairing the printer? "Pass Any Exam.co m 83 . Which of the following would be the MOST appropriate action of the technician to take? A. B. secure communications with websites." . Answer: C QUESTION NO: 261 While a customer is describing a problem to a technician. Hear what the customer has to say without interrupting if it will not take an excessive amount of time.www. B. has two error correcting and checking units. However. twice the amount of cache. C. the technician knows what the solution is. Politely tell the customer that the solution is known and that no other symptoms need to be discussed.com Ac tua lTe sts . double the number of pins. C. C. Wait until the customer is finished then refer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time.

State that the update has no relationship to the new issue and continue implementing a solution. Disregard the statement and continue to resolve the new issue.actualtests. C. The print spooler can catch any loose clothing. The print fuser will be hot. Which of the following is the BEST way to respond the customer? A.co m . D. Nonmetallic tools C. The ink carriage might move. Answer: B QUESTION NO: 264 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. C. Which of the following would BEST resolve this issue? sts QUESTION NO: 265 . The laser will be hot.com 84 Ac tua A. Replace the mouse. D. B. A UPS D. Calibrate the touch screen. A wrist strap B. D. Unplug the laptop Answer: A Answer: B QUESTION NO: 266 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. Any Time. Replace the touch screen. C. Ask the user about where information on that update was released." .www. Wait until the customer completes their statement and explain how to resolve the new issue. Reinstall the mouse drivers. B. B.CompTIA 220-701: Practice Exam A. "Pass Any Exam. lTe A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen.

ipconfig B. Stop the mandatory update.actualtests." . Install the update without notice. Post notices around the building. Answer the call and then resume work. sts A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours.co m . Email the users about the update. Step outside and answer the call. Answer: B QUESTION NO: 270 "Pass Any Exam. B. Which of the following is the BEST course of action? A. Ask the customer for permission before answering the call.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 267 Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? A. C. Which of the following would be the BEST way to communicate the mandatory update to the users? .com 85 Ac tua lTe A. ping C. msconfig Answer: B QUESTION NO: 268 Answer: C QUESTION NO: 269 A technician is on a service call and notices that a friend is calling. D. Any Time. B. Ignore the call and call back afterwards. telnet D. D. C.www.

Display Settings>Advanced Settings D. Install a Bluetooth USB adapter. D.11g network connectivity to a laptop. Save registry file D. Update the firmware in LAN adapter.www. Backup registry file C. Import registry file Answer: A QUESTION NO: 273 A technician needs to add 802. Answer: C QUESTION NO: 271 Where can a technician configure multiple monitor displays in Windows Vista? A. Which of the following is the FIRST procedure that a technician should carryout to correct this error? A. C. C. Clear any removable disks from all drives and start-up PC. Install Windows Updates. Which of the following would be the BEST method? A. Disable plug and play in the BIOS. Any Time. Display Settings>Resolution Answer: C Using regedit.actualtests. "Pass Any Exam.com Ac tua lTe QUESTION NO: 272 sts . Export registry file B. Control Panel>Services C. Install a wireless PCMCIA card. how can the registry backup before changes are made? A. B. a PC displays MISSING NTLDR. D.co m 86 . Activate infrared ports in the BIOS." . B.CompTIA 220-701: Practice Exam When attempting to boot-up. Remove any incompatible hardware. Control Panel>Configuring Desktop B.

CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 To record audio using a microphone attached to a computer running Windows XP. Which of the following is the memory type? A. SDRAM Answer: D QUESTION NO: 277 "Pass Any Exam. Any Time. which of the following locations would provide access to adjust the input levels? A. SODIMM B. 9-pinD. 15-pin D. Start>Settings>Control Panel>System>Hardware C." . One of the memory modules has 168 pins.actualtests. RIMM C. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds Answer: A QUESTION NO: 275 Which of the following is the MOST common form of a serial port? A. Start>Settings>Control Panel>Speech D. 6-pin Mini-DIN Answer: A A technician needs to identify the type of memory in use by a computer. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B. RJ-45 C. shell E.com Ac QUESTION NO: 276 tua lTe sts .shell B. DDR RAM D.www.co m 87 .

Network Answer: A QUESTION NO: 278 Which of the following is the NEXT phase after POST? A. Autoexec. The user does not have the correct printer driver. The printers USB port is not compatible.bat C. Error correcting memory making data adjustments "Pass Any Exam. Boot loader phase D. Which of the following is the MOST likely cause of the noise? A.actualtests.co m 88 . Workstation D.www. Any Time.CompTIA 220-701: Practice Exam An end user reports that anytime they try to print locally.com Ac tua An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer. B. Print Spooler B. Task Scheduler C. Which of the following services is MOST likely causing the issue? A. Which of the following is the MOST likely cause of the problem? lTe QUESTION NO: 279 sts . Logon phase B." . nothing happens. Kernel loading phase Answer: C A. D. Power supply warming or cooling B. The report is not formatted to use USB. Answer: A QUESTION NO: 280 An end user reports that they hear a clicking noise that becomes more frequent when they save files. The user does not have the correct network drivers. C.

Install additional ribbon cables. B. Modify the path variable to include the location of winipcfg. D.ROM drive. Which of the following should the technician do? A.CompTIA 220-701: Practice Exam C. Run theipconfig /registerdns command. The hard disk drive has failed. Upgrade the power supply. Create two hardware profiles. but either device will function if the other is disconnected. Run theipconfig /all command.www. Which of the following is the MOST likely problem? sts QUESTION NO: 282 . Install the support tools from the Windows XP CD. Hard drive is failing D. "Pass Any Exam. enable one of the new devices in each profile. C. The operating system is corrupt. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. System fan is rubbing against the fans housing Answer: C QUESTION NO: 281 A technician is trying to determine the DNS server address being used by a Windows XP workstation. Any Time. There is no display on the monitor and the PC shuts off following the beep. The monitor has failed. The CPU has dislodged from its socket.co Answer: A m 89 .com Ac tua A. B. Answer: B QUESTION NO: 283 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD.exe. Sometimes either or both devices fail to function. Upgrade the device drivers for both components. D." . C. B.actualtests. D. C. lTe A user reports their PC beeps when it is turned on. Which of the following should the technician do? A.

" . Use thefdisk command. ISDN B. MAC filtering C.co m 90 . Documents and Settings D. Safe Mode Answer: B QUESTION NO: 285 A technician has been asked to assist with the disposal and recycling of the old computers. Use a low level format. Any Time. Root Answer: A QUESTION NO: 287 "Pass Any Exam.actualtests. Use the format command.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 284 Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? A. Repartition the hard drive. D.com Ac QUESTION NO: 286 tua lTe sts . Program Files B. C. Answer: B Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A.www. B. Windows C. Which of the following is a BEST practice to ensure that the companys data is protected? A. DNS D.

Answer: B QUESTION NO: 289 A.pair copper wire "Pass Any Exam. Fiber optic B. Any Time. The BIOS must be set to auto-detect the hard drive. D. Dual independent bus architecture B.actualtests. IEEE 1394 C. Hyperthreading D. B." . The user has placed a non-bootable floppy diskette into the diskette drive. DDR2 RAM C. While troubleshooting.CompTIA 220-701: Practice Exam Which of the following will give the BEST results when adding additional memory modules? A. Which of the following is the MOST likely cause of the error? A. Installing same memory type but at a slower rate of speed Answer: B QUESTION NO: 288 A user reports that their computer will not boot and is displaying a non-system disk error message. the technician verifies that the hard drive is being correctly recognized by the BIOS. Installing more memory of the same type and speed C. The hard drive jumpers are configured incorrectly. TwisteD. MMX technology Answer: C QUESTION NO: 290 Which of the following cable types is MOST commonly used to support dial-up networking? A.com Ac tua Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? lTe sts .www. The hard drive has failed. Installing the fastest memory available B. Installing the newest memory available D. C.co m 91 .

co QUESTION NO: 292 m 92 . UTP Answer: D Which of the following cable types has an RJ-45 connector? A. SC D. IEEE 1394 C. Fiber optic B. IEEE 1394 D.www. RJ-11 Answer: D QUESTION NO: 294 Which of the following memory types is able to correct memory errors? "Pass Any Exam. Coaxial Answer: A QUESTION NO: 293 Which of the following connectors is MOST commonly used to support dial-up networking? A. Coaxial D.CompTIA 220-701: Practice Exam D. Any Time.pair copper wire B. TwisteD. LC C.actualtests. Fiber optic C. RJ-45 B." . Coaxial Answer: C QUESTION NO: 291 Which of the following cable types is MOST commonly used for a LAN within a building? A.com Ac tua lTe sts .

sts . ECC D. Dual channel B.co m 93 . Once a portable computer is inserted in a docking station it behaves like a desktop computer.www. 802.actualtests. Any Time. Docking station B. and bays for storage devices.com Ac tua QUESTION NO: 296 lTe Explanation: The Docking station is a platform that allows you to host desktop components permanently.11n D. TCP/IP B.CompTIA 220-701: Practice Exam A. It provides slots for expansion cards. Hyperthreading Answer: A Which of the following protocols is used to create a personal area network (PAN)? A." . Bluetooth Answer: D QUESTION NO: 297 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. Non-parity Answer: C QUESTION NO: 295 Which of the following is used to add expansion capabilities and additional ports to a laptop? A. Non-ECC C. ISA slot D. connectors for peripheral devices. Dual Inline Package (DIP) "Pass Any Exam. 802. Express bus C.11a C.

www. D. Answer: A QUESTION NO: 300 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A.CompTIA 220-701: Practice Exam B. Applications need to be reinstalled with an upgrade D." . A user would need to manually type the SSID to connect. B. Any Time. The access point would now transmit on only one channel.actualtests.co m 94 . Upgrade formats the drive B. Hyperthreading D. L2 cache C. Upgrade retains user settings C. C. On top of a component D.com Ac tua lTe sts . On the outside of a heat sink B. Between a component and a heat sink Answer: D QUESTION NO: 299 Which of the following should the technician expect when disabling SSID broadcast? A. 64-bit Answer: C QUESTION NO: 298 Which of the following locations BEST describes the correct placement of thermal compound? A. Data encryption would be less secure over wireless connections. Data encryption would be more secure over wireless connections. Clean install formats the drive Answer: B QUESTION NO: 301 "Pass Any Exam. In the socket of a component C.

Determine if any other users are affected by the problem. Answer: A QUESTION NO: 304 Which of the following should the technician use to display .255.0.255. 255.www." .0. Windows Multi-user Interface Pack Answer: C QUESTION NO: 302 Which of the following below is a valid default subnet mask for a Class A network? A. Any Time. B.0.mp3 at the end of mpeg layer 3 file names in Windows XP? "Pass Any Exam.0. C. Determine if changes have been made that could have caused the problem. 255. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? tua lTe Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.com 95 Ac A user reports that their USB device has stopped working. sts .0 B.CompTIA 220-701: Practice Exam Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A. 255. Windows Language Wizard B. D.255.co m .255. 255. Determine how long the user has had the problem. Windows Multilingual Interface Pack D.0.255.actualtests. Determine how long before the user is due for an upgraded system. Windows Multiple Language Keyboard Pack C.1 C.0 D.0.0 Answer: C QUESTION NO: 303 A.

co m . aero glass. A.com 96 Ac tua lTe sts . RAID D. To support active desktop "Pass Any Exam. C.CompTIA 220-701: Practice Exam A. three-dimensional viewer. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. Answer: C QUESTION NO: 306 In which of the following does the level 1 (L1) cache reside? A. Any Time. BIOS B. a user has the ability to customize translucent windows called: A.actualtests. seeing windows. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. Higher response time B.www. floating bars. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. CPU Answer: D QUESTION NO: 307 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO). D. Support different resolutions D. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 305 In Windows Vista Ultimate. Limited display size C. RAM C. B." .

Which of the following is the NEXT step that the technician should take? sts . Question the user and make sure that they have not made any changes to their system recently. findings and solutions. lTe A user in a SOHO is having problems with a software application. B. C.ROM drive and has tested and found that the drive is defective. Daily C.actualtests. Establish a theory of probable cause. C. Document all issues." . "Pass Any Exam.co m 97 . Limited bandwidth Answer: B.C QUESTION NO: 308 A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP. Establish a plan of action to resolve the problem. Incremental B. Perform a backup before making any changes. The technician has validated the problem and suspects that the application needs to be reinstalled.com Ac tua A. The user has asked that a full backup be run every day. Which of the following types of backup should the technician select? A. D. D. Develop a plan to get the drive replaced. Run a backup of the system.CompTIA 220-701: Practice Exam E. Call their manager and report the status of the issue. B.www. Which of the following should the technician do NEXT? A. Normal Answer: D QUESTION NO: 309 Answer: C QUESTION NO: 310 A technician has been troubleshooting a users problem with their CD. Any Time. Differential D.

Document their findings and the actions taken. Which of the following should the technician do NEXT? A. Run a full system backup.actualtests. Any Time. 1. 4095MB C. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game." . D.com Ac tua A. The size equal to the physical memory B.ROM drive and tested that everything is working properly. The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. B. QUESTION NO: 313 Which of the following is the default page file size for Windows XP? A. dxdiag lTe sts A home user reports they have purchased a new video game for their PC but have trouble running it. you need to use the DxDiag utility (DirectX Diagnostics). Call their manager and report the status of the issue. regedit B. Answer: B QUESTION NO: 312 Answer: D Explanation: To test the DirectX functionality.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 311 A technician has just replaced a users defective CD.co m 98 . C. 2MB Answer: C "Pass Any Exam. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. Which of the following utilities should the technician run? . msconfig D.5 times the physical memory D. ipconfig C.www.

Restate the issues to the customer for validation. Any Time." . Smss.co m 99 . Ask to get an interpreter to assist in the language barrier. Which of the following is the BEST method to overcome the issues at hand? A. B.com Ac tua lTe sts . Use email so that everything is in writing. Inform the client the service must be rescheduled with a different technician. Ntbootdd. Use technical jargon. Get a language to language conversion dictionary to help understand what is being said. QUESTION NO: 315 A technician is informing a customer about the finding of any specific computer problem. Ntldr C. Use non-technical terms.exe B. Use the proper acronyms. B.sys D. D. C. D. C.dll Answer: D Explanation: The HAL.www. Answer: A QUESTION NO: 316 A technician goes to a client site where there are some language barrier issues.actualtests. Answer: C "Pass Any Exam.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system.CompTIA 220-701: Practice Exam QUESTION NO: 314 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. Hal. Which of the following is the BEST approach to tell the customer what is going on? A.

Go to the first scheduled appointment late. C. Which of the following is MOST likely causing the shutdown issues? . Which of the following is the BEST course of action to take care of the appointments during that day? A. and make the repairs as quick as possible to try to catch up on the schedule. RS-422 B. IEEE 1394 Answer: B QUESTION NO: 320 "Pass Any Exam.9 port? A. Any Time. Power supply on the computer is going bad. B. Call the customers scheduled that day and reschedule all the appointments to different days.com Ac tua lTe A.www. B. sts A technician is working on a computer with periodic shutdown problems. RS-232 C. Answer: C QUESTION NO: 318 Answer: C QUESTION NO: 319 Which of the following input/output protocols is commonly associated with the DB.actualtests. Improper ventilation from dust buildup inside the computer. It has been in service for four years and is located in a copier room. Power supply to the room is not great enough for both the copy machine and the computer." . IEEE 1284 D. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day. D. Electromagnetic interference due to the copy machine in the room. Skip the first appointment. Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. C. explain the reasoning to the client. D.CompTIA 220-701: Practice Exam QUESTION NO: 317 A technician is late getting to a service call first thing in the morning.co m 100 .

Use a TPM Chip. G. D.co m 101 . Enable Volume Shadow Copy. 40 Answer: B QUESTION NO: 322 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). More devices can be powered at one time. Higher electricity measured in volts. Which of the following is the BEST solution? A. E. Any Time.D. B. D. Add a USB hub to each computer. Greater duration of power availability. 15 C. Answer: B QUESTION NO: 321 How many pins does a VGA Connector have? A.CompTIA 220-701: Practice Exam Which of the following will be true of the battery with 9 cells instead of 6 cells? A." . A. 9 B. More horsepower will be provided. "Pass Any Exam. F. Enable DHCP. Disable SSID broadcast. Add an infrared connection to all computers. C.G QUESTION NO: 323 A technician must come up with a solution to control multiple computers with a single monitor. Use a MAC filtering. B. B. Use WPA encryption.www. C. 25 D. Disable WEP. Answer: A.actualtests.com Ac tua lTe sts .

A worm requires user interaction. D. C. Any Time. 256-bit card Answer: B QUESTION NO: 325 Which of the following speeds are the USB 2.CompTIA 220-701: Practice Exam C.5Mbps. 12Mbps. Which of the following provides the BEST solution? A.actualtests. 1. 32-bit card C.0Mbps. 20Mbps. 2.5Mbps. 16Mbps.com Ac tua lTe sts . 480Mbps B. 450Mbps C. 400Mbps Answer: A QUESTION NO: 326 Which of the following is the main difference between a worm and a virus? A. Answer: C QUESTION NO: 324 A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. A virus self-replicates. Add a KVM switch to the technicians computer. B. A virus does not require user interaction." . Answer: C QUESTION NO: 327 "Pass Any Exam.co m 102 .0Mbps. 2.0 data rates? A. 128-bit card D. 10Mbps. D. 360Mbps D. Add a Bluetooth connection to all computers. 16-bit card B. 1.www. A worm self-replicates.

Call the next service call. Which of the following is the BEST resolution for the issue? A.com Ac A customer states that the computer is making a loud noise. call the second customer and explain you are running late.actualtests. Any Time. Which of the following would be the BEST way to handle the situation? A. and reschedule. Try to hurry at the first appointment to make it to the second appointment in a timely manner. this is going to make the technician late for the next service call appointment. Which of the following should the technician do FIRST upon arrival at the customer site? tua QUESTION NO: 329 lTe Answer: B sts . Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. and go to the next service call. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Call the second customer. Rush to finish the job. B.co m 103 . Go to the second appointment because it is listed as priority and then reschedule the first. apologize. B. apologize. Call another technician who has worked with this customer in the past and inquire about any prior issues. Make the first appointment and then. after completion. D. C. Answer: B QUESTION NO: 328 A service call is taking longer than expected for a technician.CompTIA 220-701: Practice Exam A technician scheduled two customer service appointments at the same time without realizing. D. Stay on the current service call and arrive late on the next service call. C. Leave the current service call to make the next service call." . A. Answer: C "Pass Any Exam. B. C. and reschedule.www. D. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify.

Explain that the issue can not be resolved because the technician does not understand the language. Tell the customer that the operating system is corrupted and must be reinstalled.CompTIA 220-701: Practice Exam QUESTION NO: 330 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. Answer: B Answer: D QUESTION NO: 332 A. Change the language and complete the service call. BNC D.com 104 Ac A workstation is running slow on certain applications during the day. Which of the following applications can be used? tua lTe sts A. Windows Narrator Answer: C QUESTION NO: 333 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? "Pass Any Exam. Windows Sidebar D. Windows Media Center C.actualtests. RJ-11 B." . Ask the customer if the technician can change the language. D. Which of the following options should the technician do NEXT? A. B. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. RJ-45 C.co Which of the following connectors are used on the end of a fiber cable? m QUESTION NO: 331 .www. ST . C. Windows Defender B. Any Time. The current language on the workstation is the customers native language.

Windows 2000 Professional Answer: B QUESTION NO: 334 Which of the following operating systems comes with a default application to record TV using a remote? A. Any Time. Memory failure D. D. Windows XP Professional B. a person who go through a corporations waste to see if they can use any of the information. C. LCD failure tua lTe A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop." .actualtests. "Pass Any Exam.co m .com 105 Ac A. WindowsVista Ultimate C. Windows Vista Home Premium C. Hard drive failure C. Pointing stick failure B. Windows Vista Home Basic B. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic. Windows XP Professional Answer: B QUESTION NO: 335 Answer: A QUESTION NO: 336 When talking about online security a phishing attack is referring to: A. a worm that attacks multiple computers and memorizes each computers keystrokes.www. Which of the following is the MOST likely cause? sts . targeted email that is directed at a group of users so that it appears to be from a legitimate source. Windows XPMedia Center D. WindowsVista Business D.CompTIA 220-701: Practice Exam A. B.

co The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? m .actualtests. D. Spooler service needs to be restarted. Aero Display Manager sts . The printer drivers need to be rolled back to a previous version. User Account Control D. C. D. gadgets. Any Time. C. Too many pages are being sent to the printer at one time. Which of the following is MOST likely the issue with the smearing print? A. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. applets. Wrong type of paper is being used for this printer. hives. The printer was working fine Friday. B. Sidebar Interface C.www." . Task Manager B.com 106 Ac tua lTe A. B. icons. Answer: C QUESTION NO: 338 Answer: C QUESTION NO: 339 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. Answer: C QUESTION NO: 340 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 337 Windows Vista applications that run in the sidebar are know as: A.

LCD monitor D.com Ac tua A user reports that no picture is appearing on the monitor. C. The Compatibility tab within an application shortcuts Properties "Pass Any Exam. Verify that all other computer components are operating normally. Username B. Which of the following steps should the technician take NEXT? lTe sts . 128MB graphics card C.www. 512MB RAM Answer: B QUESTION NO: 342 A." . 800MHz processor B. Establish an alternative diagnosis. Biometrics Answer: C QUESTION NO: 341 In order to install and run Windows Vista with the Aero user interface. the technician believes that the computers video card has failed. Smart cards D.co m 107 . Question the user to determine what has caused the video card to fail. Key fob C. After speaking with the user and examining the symptoms. B. Any Time.CompTIA 220-701: Practice Exam Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A. Replace the video card to confirm diagnosis. a computer must meet which of the following hardware requirements? A. D. Answer: A QUESTION NO: 343 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A.actualtests.

which of the following will BEST fix this issue? A. Enter the Compatibility tab and select Disable Visual Themes. Case fan B.EXE D. Right-click the applications shortcut and choose Explore. QUESTION NO: 345 Answer: D QUESTION NO: 346 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. D. Right-click the applications shortcut and choose Properties." . CONVERT. Enter the Compatibility tab and select Run in 256 colors. Telnet "Pass Any Exam. Which of the following is MOST likely the issue? lTe sts Answer: A . Processor C. Without changing Windows Vistas system-wide color depth settings. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 344 A user owns older software that requires 8-bit color depth in order to run properly. Right-click the applications shortcut and choose Properties.com 108 Ac A. Hard drive tua A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound. DOSKEY C. Dxdiag C. Select Disable Visual Themes.co m . RAM D. C. Right-click the applications shortcut and choose Compatibility.actualtests. Select Run in 256 colors. Which of the following should be used to troubleshoot this error? A.CompTIA 220-701: Practice Exam B. Device Manager B. B.www. Any Time.

Last Known Good Configuration C. Which of the following would get the computer back to the operational state it was before the install? A. Safe Mode B." .www. Debugging Mode B. Systems Restore Answer: D "Pass Any Exam. Disable Automatic Restart QUESTION NO: 348 Answer: A QUESTION NO: 349 After installing a program. Which of the following Advanced Startup options would BEST resolve this issue? A. Any Time. Debugging Mode B. Which of the following Advanced Mode Options should be used to start up the computer? .actualtests. The technician has uninstalled the program. a computer is getting stop errors. Active Directory Restore Mode C. Debugging Mode D.com Ac tua A. but the stop errors continue.CompTIA 220-701: Practice Exam D. Safe Mode D. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Last Known Good Configuration D. Last Known Good Configuration C.co m Answer: C 109 . Event Viewer Answer: D QUESTION NO: 347 A technician is unable to log into a users computer after installing new hardware. Disable Automatic Restart lTe sts A technician is working on a computer that has a virus downloaded on it.

Restore Point B." . Amperage and size Answer: A QUESTION NO: 352 A technician is called in to repair a 2. Which of the following would need to be created prior to the installs? A. Voltages and size D.co m 110 .actualtests.4GHz wireless access point that drops connections. Emergency Repair Disk (ERD) D. Which of the following would MOST likely cause the connection drops? A.CompTIA 220-701: Practice Exam QUESTION NO: 350 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Resistance and size C.11 standards operates at a maximum speed of 11Mbps? "Pass Any Exam. Any Time.www. Incandescent lighting Answer: C QUESTION NO: 353 Which of the following IEEE 802. Wattage and size B.com Ac tua lTe sts . Cordless phones D. The access point is next to a speaker B. USB copy of startup files Answer: A QUESTION NO: 351 Which of the following is important to know when selecting a power supply? A. Electrostatic Discharge (ESD) C. Back up of the data C.

it will not delete. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. "Pass Any Exam.CompTIA 220-701: Practice Exam A. 802. The user submitted the job as a priority. Which of the following would BEST assist their searches? A. C. 802.11a Answer: A QUESTION NO: 354 A technician notices that a group of users are continuously searching their computers for the same files. 802. When the technician tries to delete the job. The largest cache that resides at the chip level. The largest cache that resides outside the chip level. D. Indexing D. The job must be deleted using the printers front panel.co m 111 . The technician does not have the necessary permissions.11n C. D. Defrag C. B.11g D. C.www. Any Time. 802.com Ac tua A. Once a job is submitted to the queue it cannot be removed. Scandisk Answer: C QUESTION NO: 355 Answer: C QUESTION NO: 356 A user reports that print jobs are not printing.11b B. Chkdsk B." . Which of the following is the MOST likely reason? A. The fastest cache that resides at the chip level. B.actualtests. lTe Which of the following BEST describes L1 cache? sts . The fastest cache that resides outside the chip level.

Answer: C QUESTION NO: 358 Answer: C QUESTION NO: 359 Which of this following network types is the FASTEST? A. lTe sts A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. D. Some of the inkjets are clogged in the cartridge. The printer does not support the font on the document. This printer is not capable of printing such fine details select another type of printer.co m . Which of the following is the MOST likely cause of the missing detail? . Run an alignment page. Any Time.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 357 A user reports that the print jobs from a color inkjet printer appear fuzzy. D. Bluetooth Answer: A QUESTION NO: 360 "Pass Any Exam. The printer is set in draft mode in the printer properties. Infrared D. Send a test page to the printer. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. Wi-Fi C. Gigabit Ethernet B. C. C. Power cycle the printer. B.www.actualtests. Which of the following options would BEST help troubleshoot the problem? A." .com 112 Ac tua A. Replace all of the print cartridges. B.

CompTIA 220-701: Practice Exam Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. msinfo32 Answer: C "Pass Any Exam. B. WEP2 withshareD.key authentication C. 802.key authentication Answer: B QUESTION NO: 362 A technician must replace a network printer. boot.co m .com 113 Ac tua lTe sts .11g Answer: A QUESTION NO: 361 Which of this following wireless security options is MOST secure? A.key authentication B. replace the printer and then print everything that was saved. C. WPA withshareD." . Delete all print jobs before replacing the printer. 802. Which of the following is the FIRST step the technician should take? A.ini C.11b C. 802.actualtests. Unplug the network printer and then replace with a new printer.www. Save all print jobs. sysedit B. Any Time.key authentication D. WPA2 withshareD. Answer: A QUESTION NO: 363 Which of the following utilities can change the startup programs? A.11n B.11a D. 802. D. Notify all users before unplugging the printer. msconfig D. WEP withshareD.

Enter hard drive information manually into the Boot. C.actualtests. chkdsk D. The automatically restart feature in System Failure option is on. Which of the following is MOST likely the cause of this problem? A. fdisk C. convert B.co Which of the following commands will partition a hard disk on a Windows XP computer? m .www. The system does not have enough free hard drive space.ini file. The system cannot connect to the network. Enter hard drive information manually into theNtldr file. D. D. The hard drive is faulty and needs to be replaced. Enter hard drive information manually into the Autoexec. The technician suspects an IRQ conflict. Answer: D QUESTION NO: 367 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem.CompTIA 220-701: Practice Exam QUESTION NO: 364 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. In which of the following can the "Pass Any Exam. format . After installing the hard drive which of the following must the technician do NEXT? tua lTe sts A. B." . B.com 114 Ac A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. Any Time. C. Answer: B QUESTION NO: 365 Answer: B QUESTION NO: 366 A. Enter hard drive information manually into the BIOS.bat.

D. C. B. APM is off. D. The toner cartridge is defective. BIOS is reporting a memory error. Hard drive is faulty. Control Panel>Hardware>Systems>Power Management>Settings Answer: A QUESTION NO: 369 Answer: B QUESTION NO: 370 A customer reports that a printer is printing blank pages. Which of the following is the MOST likely problem? lTe sts . B. Start>Run>Regedit B.co m 115 . The feed roller is defective.www. The pick-up roller is defective. "Pass Any Exam." . My Computer>Hardware>Settings D. Control Panel>Power Options>Hibernate tab B. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 368 How would a technician configure a computer to enable Hibernation? A. C. tua A technician has just installed Windows 2000 on a computers clean hard drive.actualtests.com Ac A.CompTIA 220-701: Practice Exam technician go to review the IRQ settings? A. CMOS battery is dead. Any Time. BIOS>Power Menu>S11>Hibernate D. The fuser unit is defective. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. Which of the following is the solution? A. Device Manager>Power Options>Check-off the Hibernate box C. Device Manager>Computer Properties C.

Which of the following is the MOST likely cause? A. B.com Ac tua lTe A. Windows XP Professional C. Power supply is the wrong form factor. D. Answer: A QUESTION NO: 372 Answer: C QUESTION NO: 373 Which of the following versions of Windows includes Windows Media Center functions? A. The workstation does not power up properly. Windows Vista Home Basic B. Power supply is the wrong form factor. Power supply wattage is too low. C. B. WindowsVista Business Answer: C QUESTION NO: 374 "Pass Any Exam. Powersupplys fan is defective. Power supply wattage is too high.co m 116 . Window Vista Home Premium D.www. The workstation will power up if only a single drive is connected. C. sts A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. Any Time. Which of the following is the MOST likely cause? .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 371 A technician has replaced a bad power supply in a workstation.actualtests. Power supply is the wrong voltage. Power supply is the wrong wattage." . Powersupplys fan is defective. D.

USB 2.com Ac tua lTe QUESTION NO: 376 sts . IEEE 1394 C. Parallel B.actualtests. ECC C.www. Any Time." . but requires the last device to use a terminator? A. SLI B. SLI D. Lower cost B.co m 117 . DLT D. Faster response time Answer: B QUESTION NO: 377 Which of the following technologies allows a user to connect multiple devices to a single port. UPS B. Better cooling D. ECC Answer: B Which of the following is a benefit of having parity on a memory device? A. Error detection C.0 D. DDR Answer: B QUESTION NO: 375 Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? A.CompTIA 220-701: Practice Exam Which of the following technologies corrects errors in memory devices? A. SCSI "Pass Any Exam. DDR C.

" .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 378 Which of the following protocols can create a secure network connection across the Internet? A. FTP D. Channel number C. WEP keys B. WEP key B.co Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? m . SSID broadcasts C. QUESTION NO: 380 Two wireless access points are located near each other. This method allows access to only computers that have specific MAC addresses.www.com 118 Ac tua lTe A. VPN B. SNMP C. Any Time. MAC filtering D. SSID broadcast ID D. which of the following settings should be changed to prevent interference between the two devices? A. There is no IP filtering or DNS filtering.actualtests. IP address range "Pass Any Exam. WPA keys sts . SMTP Answer: A QUESTION NO: 379 Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. The use of an SSID cannot limit access even though it is used by all the routers.

Network diagram to prevent damaging any cables Answer: B QUESTION NO: 384 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. Slipping hazards or dangerous footing concerns B." . AD. Which of the following is MOST likely having an issue? "Pass Any Exam. Worms D.com Ac tua lTe sts . Phishing Answer: A QUESTION NO: 382 Which of the following is a type of interference that can adversely affect wireless communications? A. EMI D.co m 119 .www.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 381 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. Any Time.hoc C. CRT C. ESD Answer: A QUESTION NO: 383 Which of the following information can be found on a MSDS? A. Hazardous chemicals or compounds C.actualtests. High temperature warnings and cautions D. Adware B. RFI B.

IEEE 1394 port D." . LCD display Answer: A QUESTION NO: 385 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. Add additional memory to the printer.com Ac tua A. NIC D. Static or ESD damage D. Answer: C QUESTION NO: 386 Answer: D QUESTION NO: 387 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? A.actualtests. Any Time. RF or wireless interference B. Change the toner cartridges. Memory chip Answer: D "Pass Any Exam. Heat or burns lTe Which of the following is a primary safety factor when using a soldering iron? sts . Touch pad B. Flash drive C.co m 120 . C.CompTIA 220-701: Practice Exam A.www. Check to the correct type of paper is being used. B. D. Voltage or shocks C. CRT monitor C. LCD monitor B. Replace communications cable.

and several other items on their display.com Ac tua lTe sts ." . They can span distances of several kilometers. Any Time.co m 121 .actualtests. because it has much lower crosstalk and interference in comparison to copper cables.www. QUESTION NO: 389 A technician has connected a cable to an RJ-45 connector on the back of a computer. User Account Control (UAC) Answer: C "Pass Any Exam. Which of the following devices is MOST likely connected to the other end of the cable? A. Sidebar D. Fax machine C. RJ-11 D. Scanner D. Switch B. Defender C. UTP C. BitLocker B. Fiber Optic Answer: A Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties. Dial-up modem Answer: A QUESTION NO: 390 After upgrading to Vista a user notices a clock.CompTIA 220-701: Practice Exam QUESTION NO: 388 Which of the following is surrounded by a metallic shield that prevents EMI? A. STP B. calendar. which of the following features should they research? A. If they want to add more gadgets.

The system does not have enough RAM installed. Establish a theory of probable cause. D. Any Time. The drives device driver needs to be updated. Which of the following is MOST likely the issue? A. Which of the following troubleshooting steps is NEXT? A.www." . C. Document findings. Establish a theory of probable cause. Decoder software needs to be loaded. Establish a plan of action to resolve the problem. Decreased RAM Answer: B A technician arrives at a customers location and identifies a problem.CompTIA 220-701: Practice Exam QUESTION NO: 391 A technician installs a new DVD drive into a users computer. and outcomes. D. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. B. C. Answer: D QUESTION NO: 392 Which of the following is BEST used to cool down the CPU? A. The sound card is not connected properly. actions. Power supply D.actualtests. "Pass Any Exam.co m . Ask the customer what the issue is. Case fan B.com 122 Ac tua QUESTION NO: 393 lTe sts . Answer: A QUESTION NO: 394 The technician has already narrowed down the problem and developed a plan. Heat sink C. Which of the following troubleshooting steps is NEXT? A. B.

heatsinks are not. Verify full functionality and implement preventative measures. C. mouse movement and the power light is blinking.CompTIA 220-701: Practice Exam B. Which of the following is causing this to happen? sts QUESTION NO: 396 .heatsinks do not. Answer: A "Pass Any Exam. Fans provide passive cooling. Fans are applied with thermal compound. The keyboard is faulty. B. Verify full system functionality. actions. tua lTe A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. Document findings. D. actions. The BIOS need to be updated. B. Fans must be directly applied to the cooled component. Test the theory to determine cause. Fans provide active cooling. Which of the following troubleshooting steps should the technician perform FIRST? A. Establish a plan of action to resolve the problem and implement a solution. Answer: C QUESTION NO: 395 A technician arrives at a customers location in response to a call.heatsinks provide active cooling. Any Time. D. B.actualtests." . D. Ask the customer questions to identify the problem. C. The power supply has a loose connection. Answer: D QUESTION NO: 397 Which of the following are the main differences between a heatsink and a fan in a computer? A. C. The system is in hibernation mode. Document findings.www.heatsinks provide passive cooling.com Ac A.co Answer: A m 123 . and outcomes. C. D. and outcomes.

sts . The operating system is corrupt. B. A. C. The technician needs domain administrator rights.CompTIA 220-701: Practice Exam QUESTION NO: 398 A technician is not able to delete a user's profile on a Windows Vista workstation. Ctrl + alt + delete then lock computer B. B. C. D. The technician needs to map the drive. Which of the following is the FIRST step to take to install the printer in their network? m 124 .co A user purchased a TCP/IP laser printer. Configure the IP settings. Download the latest drivers from the manufacturer. The technician needs local administrative rights." .com Ac tua lTe A. Answer: A QUESTION NO: 399 Answer: D QUESTION NO: 400 On a Windows computer. Windows key + alt + delete E.actualtests.B QUESTION NO: 401 "Pass Any Exam. Windows key + Alt + M Answer: A. Windows key + L C. Which of the following is MOST likely the cause for this problem? A. D.www. which of the following shortcuts can lock the computer without logging off the user? (Select TWO). Any Time. Configure NetBEUI settings. Print out a test page. Ctrl + alt + L D.

which of the following must be available in the computer? A.actualtests. A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 402 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. A CD. lTe sts . then you can try to toggle the video output function key and plug in an external monitor to the laptop. B. Which of the following is the MOST likely explanation? A.www.ROM drive C. C. A video card with at least 16MB of VRAM D. The adapter was rated for 110-120 Volts.co m . Answer: D QUESTION NO: 404 "Pass Any Exam. The video cable connecting the monitor is loose. The AC adapter was inserted in the incorrect port. Any Time. C. B." .com 125 Ac tua Explanation: If the display of the laptop is not working. Which of the following is the MOST likely cause? A. The function key was not pressed to toggle the video output. The laptop BIOS was not updated to support external video. The monitor and laptop video cards are incompatible. Answer: C QUESTION NO: 403 A user reports that during a business trip to Europe. D.CompTIA 220-701: Practice Exam When installing the Windows XP operating system using RIS. the AC adapter for their older laptop quit working. The adapter was rated at 50-60 Hertz. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. A hard drive with more than 4MB of free space B. D. The adapter was rated for 220-240 Volts.

CompTIA 220-701: Practice Exam A user reports that when they attach an external monitor to their laptop. IPSec B. CHAP II tua Which of the following encryption methods is used for files and folders in Windows XP Pro? lTe sts . The sensitivity of the touch pad is too high." . A Remote Desktop session has been established on laptop. C. D. Physically destroy the disk platters. "Pass Any Exam. The laptop is near a source of EMF interference. Which of the following is the MOST likely cause of the problem? A. Any Time. Toggle the function key for the video display. Store the drive next to a magnet for one hour.www. PGP D.co m 126 . Answer: A QUESTION NO: 406 Answer: B QUESTION NO: 407 When disposing of old hard drives. C. C. Which of the following will correct this problem? A. their pointer will randomly move about the screen or highlight words. D. B. instead of seeing their desktop they only see their background graphic. Uncheck Extend my Windows Desktop in the Display Properties. Change the display resolution to a lower setting. B. EFS C. which of the following MOST reliably prevents all data from being stolen? A. Adjust the refresh rate of the display to 72 Hertz. The mouse pointer software is corrupt. B.com Ac A. Format the drive. Answer: C QUESTION NO: 405 A user reports that when they are typing.actualtests.

actualtests. D. QUESTION NO: 409 Answer: C QUESTION NO: 410 A technician has received a new PC directly from the manufacturer. B. Run thechkdsk /f command on the system. C. Install network monitoring software and perform a trace. D. Run the defrag command on the system. B. Encrypt all local data files. Install system patches. Any Time. D. Install anti-virus software. Run a full anti-virus scan. sts Which of the following should be performed FIRST before accessing the Internet? .co m Answer: D 127 . Setup user profiles. B. After completing the initial configuration. Remove unneeded startup applications. C. Perform a disk defragmentation. Decrease the size of the paging file. Configure biometric authentication. they notice the system takes a long time to display the desktop.www. Answer: D "Pass Any Exam. Which of the following steps would shorten the startup time? A." .CompTIA 220-701: Practice Exam D.com Ac tua lTe A. C. Answer: B QUESTION NO: 408 Which of the following will improve the functionality of the OS immediately following a new installation? A. Remove the control circuit board from the drive.

C. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. Read the application release notes. C.CompTIA 220-701: Practice Exam QUESTION NO: 411 A customer has purchased a laptop with a docking station. Call the department management to document the issue. Answer: B "Pass Any Exam. D.com Ac tua lTe A. D. B. C. The laptop has an electrical short in the power supply. The laptop power cord is being used instead of the docking station power cord. m QUESTION NO: 412 128 . E. sts . Answer: C Answer: A. Describe the issue at the next staff meeting.www. Which of the following should the technician do FIRST after the problem is resolved? A.co A customer calls a technician to request assistance in installing a new accounting application. Post the solution on an online tech forum. Create a restore point." . After initial troubleshooting. Which of the following is MOST likely causing this? A. D. they called the OEM and identify the problem. Document the issue and the applied solution.B QUESTION NO: 413 A technician is troubleshooting a computer error. The laptop battery is defective and needs to be replaced. B. Boot the computer in Safe Mode. B.actualtests. Which of the following steps should the technician take prior to installing the application? (Select TWO). Any Time. They have had problems installing this application in the past. Launch the File and Transfer Wizard. The customer can power up the laptop when using the power cord without the docking station. Defragment the hard drive. The customer is using the laptop power button instead of the docking station power button.

co m . DLC E. B.0. A. NetBIOS C. It runs faster than the processor speed.www. Provides a physical connection between a workstation and the network infrastructure tua lTe sts . Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 414 The IP address: 192. It runs slower than the processor speed.10 is an example of which of the following address classes? A. Answer: B QUESTION NO: 416 Which of the following is a function of a NIC? Answer: D QUESTION NO: 417 Which of the following protocols are routable? (Select TWO). Class C D.168. Class D Answer: C QUESTION NO: 415 Which of the following is true of L1 cache? A. C. D. It runs at processor speed. It runs at half the processor speed. Provides a logical connection between a workstation and the network infrastructure D. Class B C. Monitors sessions between two hosts C. SPX B. Class A B." .com 129 Ac A. IP "Pass Any Exam. TCP D. Assigns IP address to the workstation B.actualtests.

actualtests. Dispose of the monitor in the trash. Dispose of the monitor according to applicable environmental regulations. D. B. B. lTe sts A technician needs to provide a customer with a new computer running Windows Vista. Discharge the CRT prior to disposal. D. copy the users profile from the old system to the new system. C. Useregedit to export the user data to the new system. Answer: B QUESTION NO: 419 Answer: A QUESTION NO: 420 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. and import it to the new system. A hub broadcasts all traffic to all ports." . B.co m 130 . Hubs only support TCP/IP protocols. Hubs are limited to a bandwidth of 4Mbps. Which of the following should they do NEXT? A. D. C. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. From Windows Explorer. Use the USMT to export the data from the old system. Which of the following can the technician do to ensure all settings are moved to the new computer? . A hub directs traffic between locally attached computers.CompTIA 220-701: Practice Exam Answer: C. Answer: B "Pass Any Exam. The customer has required all personal information be migrated to the new computer including favorites.com Ac tua A. Disassemble the monitor to prepare disposal of parts independently.www. C.E QUESTION NO: 418 Which of the following is true of a hub versus a switch? A. Any Time. cached website credentials and desktop preferences.

The laptops NIC needs updated drivers. C. Which of the following is the BEST option to solve this issue? A. Update the drivers for the video card. C. Any Time. the technician notices files that pertain to other employees. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. D. The laptop is not receiving enough power from the battery so a second battery should be installed. D. Lower the pointer speed in the Mouse Control Panel applet.co m 131 .CompTIA 220-701: Practice Exam QUESTION NO: 421 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. B. they can connect to the network. Call the person that wants the disc burned and ask them if they can look at the files. D. While preparing the files for the disc burning.www. Which of the following is the MOST likely cause? A." . Which of the following should the technician do? A. C. Update the drivers for the touchpad. Format the hard drive and reinstall the OS. The laptop is not receiving enough power from the battery so the battery should be replaced. Keep the files on the portable drive and then look at them later for confidential material. Answer: A QUESTION NO: 422 A user is unable to connect to the network via Ethernet while using their laptop on battery power.com Ac QUESTION NO: 423 tua lTe sts . The power management settings on their laptop are set to disable the internal NIC. Answer: C A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. B.actualtests. Answer: A "Pass Any Exam. Provide copies of the files to the people named on them. B. If they connect the AC adapter. Delete the files off the portable drive once they are finished burning the disc.

The technician needs to work on the issue but is distracted by the users mess.co m . C. "Pass Any Exam. Carry it by using both the power and video cords for stability. Answer: C QUESTION NO: 427 Which of the following would be the MOST effective communication method to process a users call? A. Carry it with the screen closest to your body. Receive. The user is quite messy and has a lot of paper strewn about. B. C. Any Time. Report the issue to the users manager and return the next day to work on the issue. put on hold and forward. Which of the following actions should be taken? A. however. C. they cannot identify their username." .CompTIA 220-701: Practice Exam QUESTION NO: 424 A technician is visiting a users desk to work on a computer issue. Answer: B QUESTION NO: 426 Which of the following describes the BEST way to carry a CRT monitor? A. B. Organize the users papers into file folders. Carry it with the protrusion on the back facing your body. Carry it by holding it upside down by the base. providing standard permissions.actualtests. Tell the user that they will return later in the day once they have cleaned their desk.com 132 Ac tua lTe sts . Create a new account for the user. D. Answer: B QUESTION NO: 425 A user calls the helpdesk and asks to have their password reset. Schedule a later time to call them back once they remember their username. understand. D. Which of the following should the technician do? A. B.www. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. D. Reset the password for them and inform them of their username. Follow thecompanys established guidelines to reset passwords.

Open the case and determine the cause of the noise.co Answer: B m .com 133 Ac A. Which of the following should be the FIRST course of action? sts QUESTION NO: 429 . C. Receive. put on hold. D.www. evaluate and respond. "Pass Any Exam. Verify that the user has not made any OS changes. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. Attempt to replicate and verify the issue. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. give first impression. ask for help and respond. and forward. Answer: C QUESTION NO: 430 A user reports that their computer has a bluescreen. Email the manufacturer with the details of the issue. Answer: B QUESTION NO: 428 An upset caller reports that their laptop freezes constantly. B.CompTIA 220-701: Practice Exam B. Receive. Ask the caller to call back when they are in a better mood.actualtests. Which of the following would be the MOST effective way to respond to this call? A. interpret. it sounds like an airplane taking off. B. Any Time. C. Research online forums for assistance. D. tua lTe A customer reports that when the computer starts up. Listen to callers concern without interrupting and being judgmental. Update the OS with the most recent patches. D. Receive. C. C." . B. Respond by informing caller to slow down and change their attitude. Check the BIOS for temperature changes. Which of the following is the BEST course of action? A. Respond by asking the caller to slow down and repeat the concern twice.

co QUESTION NO: 432 m .www." . Ask the customer's permission to put them on hold and politely ask the co-worker to wait. 24 volts D. Any Time. B. B. a co-worker asks the technician for assistance. C. Forward the customer to another technician. D. 6 volts B. Which of the following is the BEST course of action? A. The technician receives another incoming call from the technician's friend.com 134 Ac tua lTe A. 12 volts C. Which of the following is the BEST course of action? . sts A technician is on the phone with a customer. Avoid the incoming call and call back later. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue. C.actualtests. Put the customer on hold just for a few minutes and assist the co-worker. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. Ask the customer's permission to put them on hold. Answer: D QUESTION NO: 431 Most new motherboards accept which of the following voltages? A.CompTIA 220-701: Practice Exam D. This is because the customers are very important for a "Pass Any Exam. At the same time. 32 volts Answer: B Answer: B QUESTION NO: 433 A technician is responding to a customers call. Put the customer on hold just for a few minutes. Write down error code and ask for assistance. Forward the customer to another technician in order to listen to the co-worker. D.

actualtests. Reinstall the firewall software. Report the users story to management and wait for further instructions. After speaking with the user. Install anti-spyware and run an initial scan. the technician believes that firewall settings may be the cause.co m . Which of the following troubleshooting steps should the technician take NEXT? .www. B. Use Windows Recovery Console to perform a repair installation of Windows. however. Replace RAM modules and verify that all other system components are operating properly. B. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. D. "Pass Any Exam. Replace the workstations NIC. QUESTION NO: 434 A user emails to report that their computer is experiencing a bluescreen error. Answer: B QUESTION NO: 435 Answer: D QUESTION NO: 436 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. The technician speaks with the user. C. Replace the motherboard and perform a system restore. Any Time. disabling the firewall did not help the issue. Which of the following should the technician do NEXT? A. D.com 135 Ac tua A. Formulate another theory as to what might be causing the problem. Which of the following troubleshooting steps should the technician perform FIRST? A. C. B. Document that disabling the firewall did not solve the issue and call another technician for assistance." .CompTIA 220-701: Practice Exam company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. Establish a theory as to what caused the changes to the computer. Perform a virus scan and evaluate the results. D. lTe sts A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. Contact the user to determine if any recent changes have been made to the computer. C.

C. Which of the following can the technician recommend? A. Any Time. Answer: D QUESTION NO: 440 "Pass Any Exam. Which of the following is the BEST course of action? A. Confiscate the co-workers personal storage media. Report the situation to the appropriate authorities. Insist that the user immediately delete the content. Use an uninterruptible power supply (UPS)." . D.co m . Answer: A QUESTION NO: 438 Answer: B QUESTION NO: 439 A technician notices co-workers copying files onto their personal storage media.www. B. a technician discovers content which they believe may be illegal. Report the situation to appropriate authorities.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 437 A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street.com 136 Ac tua lTe A. Ignore the content and complete the repair. Use a signal attenuator. Notify the customer about their stolen data. sts While troubleshooting a problem on a users computer. B. D. from computers which are in for repair.actualtests. D. Delete all the illegal content from the user's computer. B. Plug the computer into a different power outlet. C. C. Use a surge protector. Which of the following describes the BEST course of action? . Ignore the situation so as to avoid workplace conflict.

For backup purposes and if the technician deems it necessary. random characters? lTe sts . C. DDR3 B. resulting in the need for continuity chips in otherwise unused slots? A. It is not appropriate unless the content is public knowledge. C. A low toner cartridge D.CompTIA 220-701: Practice Exam An IT service provider receives laptops from many different customers. WindowsVista Ultimate. B. DRAM D. Windows XP Home Edition. For backup purposes and with the customers permission.www. It is never appropriate to copy a customers data. Windows XP Professional. B. SRAM Answer: B QUESTION NO: 442 Answer: A QUESTION NO: 443 All of the following operating systems will allow users to connect to a domain EXCEPT: A. Windows 2000.actualtests. Answer: C QUESTION NO: 441 Which of the following RAM types requires that all available memory slots be filled. "Pass Any Exam. Excessive humidity C. D.com Ac A." . A corrupt software driver B.co m 137 . D. When is it appropriate to make copies of a customers confidential data? A. RDRAM C. Any Time. An invalid IP address tua Which of the following can cause a printer to output nonsensical.

Any Time. TV tuner card C.actualtests.co m 138 . KVM switch B. HTTP Answer: A QUESTION NO: 446 Which of the following protocols makes a wireless network secure? A.CompTIA 220-701: Practice Exam Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. Video capture card Answer: B Which of the following protocols is used to encrypt data on a wireless network? A. Docking station D. QUESTION NO: 444 If using Windows Media Center.www. SFTP B. WEP B. WAP C. HTTPS C.com Ac tua lTe sts QUESTION NO: 445 . WAP D. which of the following hardware components needs to be installed? A." . HTTPS Answer: C "Pass Any Exam. WPA D.

L2 cache B. 16GB B. 1024GB D. Although Windows XP lets you format only up to 32GB but can read larger volumes. Check the wireless card to be sure it is seated correctly. C. QUESTION NO: 449 A users laptop has a built-in wireless NIC and cannot see the network. Which of the following components should the technician replace? A.com 139 Ac tua lTe sts A.www. B.CompTIA 220-701: Practice Exam QUESTION NO: 447 The users operating system is not keeping the correct time after a system powers down. Check to see if wireless is turned on. Any Time. Check the software for a complete install. Processor D. CMOS battery C. "Pass Any Exam. 32GB C. Check the wireless card for antenna connections. D. Answer: D QUESTION NO: 450 Which of the following is information found in the Device Manager? (Select THREE). 2048MB . System clock Answer: B QUESTION NO: 448 Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Which of the following is the FIRST course of action to take on the laptop? A.co m Which of the following is the maximum partition size of the FAT32 file system? .actualtests." .

3389 Answer: D QUESTION NO: 453 Which of the following port numbers. Liquid D.C. by default." . Hidden devices D. 23 B. Active Answer: D QUESTION NO: 452 By default.www. Mapped network drives F.co m 140 . I/O address ranges E. Explanation of error codes Answer: A.com Ac tua lTe sts . which of the following ports is used for Remote Desktop (RDP)? A. is used for Telnet? A. Passive C. 80 B. 110 C. 8080 Answer: A "Pass Any Exam. 25 C. RAM capacity C. Any Time. 2335 D. Heatsink B.actualtests.D QUESTION NO: 451 Which of the following cooling methods forces air over the components by using a fan? A.CompTIA 220-701: Practice Exam A. 80 D. Devices by type B.

Capture D. Bluetooth Answer: A QUESTION NO: 456 A. Graphics accelerator Answer: B QUESTION NO: 455 Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A. TV tuner C. Any Time. Wireless card C. NIC B. Safe Mode with Command Prompt B.actualtests.com Ac Which of the following boot options allows the technician to boot the PC in a non-GUI environment? tua lTe sts . SATA D." . Safe Mode with Networking Answer: A QUESTION NO: 457 Which of the following network types provides a secure connection to a private network over the Internet? "Pass Any Exam.www.CompTIA 220-701: Practice Exam QUESTION NO: 454 Which of the following adapter cards is used for displaying over the air video broadcasts? A. Last Know Good Configuration D. Multimedia B.co m 141 . Enable Boot Logging C.

The technician has determined this can be done. TELNET Answer: C QUESTION NO: 458 A technician receives a call from a client requesting that a faster CPU be installed into their PC. Any Time. but the motherboard needs an update. Chipset Answer: C QUESTION NO: 459 Answer: C QUESTION NO: 460 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A.CompTIA 220-701: Practice Exam A. Use the Safely Remove Hardware icon in the System Tray. Crossover cable D. B.co m . The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing.com 142 Ac A. Memory C. Which of the following would be the BEST recommendation to the customer? lTe sts ." . HTTP C.www. Operating system B. WAN B. Turn off the power to the USB device first then the computer.actualtests. Firmware D. "Pass Any Exam. Use the Safely Remove Hardware icon in the Control Panel. Bridge B. VPN D. C. Router C. Which of the following must the technician update? A. Switch tua A customer has two computers with NICs installed.

Send the drive to a data recovery company. Any Time. Answer: A "Pass Any Exam.www. Unplug the device from the computer. a technician should advise the customer to: sts . try and keep the same password so the customer can always remember it.actualtests.CompTIA 220-701: Practice Exam D. create the folder on a flash drive and then click and drag the new folder to the desktop. C. Answer: A QUESTION NO: 461 A technician replaces a customers hard drive and the customer wants the drive thrown away. use their telephone number as the WEP key. Which of the following should the technician do? A. lTe When setting up security for a wireless home network. B. and select folder. C. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed.com Ac tua A. D. create the folder in My Documents then click and drag the new folder to the desktop. C." . right click on the desktop. use the run command and type folder. B. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed. B. D.co m 143 . D. select new. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data. change the password frequently. try not to use numbers in the password. Answer: D QUESTION NO: 462 Answer: A QUESTION NO: 463 A quick method to create a new folder on the desktop using Windows XP is to: A.

actualtests. The refresh rate for the external display Answer: D QUESTION NO: 466 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP." . Improved registry settings D. Boot into setup/BIOS and check the Graphics options. Boot the unit in Safe Mode by pressing F8. Answer: B QUESTION NO: 467 A user reports a Non-system disk error in a computer after a brief power outage at work. Improved security features C. "Pass Any Exam. Which of the following is the FIRST item to check? A. B. D. C. Boot the unit in Safe Mode by pressing Ctrl/Esc. The monitor driver version C.www. If the monitor has been degaussed recently B. The power to the external displays docking station D.com 144 Ac tua lTe sts . Which of the following options is the FIRST step in successfully booting the computer? A. Improved video game performance Answer: A QUESTION NO: 465 A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. Which of the following is the FIRST step the technician should take? A.co m . Boot the unit in Safe Mode by pressing F5. Any Time. Improved performance B. Run a check disk operation on the hard drive.CompTIA 220-701: Practice Exam QUESTION NO: 464 Which of the following is a benefit to hyper-threading? A.

Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. Boot into BIOS and check the hard drive status. Boot into BIOS/Setup and change the boot sequence. Have the user check external drives for media.CompTIA 220-701: Practice Exam B. Have the user power off for five minutes then restart the system. Answer: C QUESTION NO: 468 A technician wants to reinstall Windows operating system on a notebook computer. When Windows starts. C. Answer: D QUESTION NO: 470 A customer wants to add a network printer to a home network. The technician explains this is a: A. the computer boots off the installed operating system on the hard drive. Set the printer to DHCP. When Windows Starts.www. Enable print sharing from the main computer. C. Configure the printers IP to 127. "Pass Any Exam.0. Which of the following is the FIRST action the technician should take? A. Set the IP address to match the gateway address. website that does not require a password to log in. B.actualtests. B.0. however. C. D.co m . C. secure website. B. website where cookies are required.1. D. Answer: D QUESTION NO: 469 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. D. press F8 and select Safe Boot. D." . popup advertisement that has been blocked. Boot into BIOS/Setup and update the BIOS. The technician tries to boot the computer with the Windows CD in the drive. press F8 and select Last Known good configuration.com 145 Ac tua lTe sts . Any Time.

B. Check the System Event log for over temperature entries. Any Time. B. Which of the following is the BEST course of action to take? A. Answer: B QUESTION NO: 472 Answer: C QUESTION NO: 473 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. C. Which of the following is the BEST course of action to determine the cause? A. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. Replace the video card because there is no display.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 471 A technician is requested to determine why a laptop occasionally reports an over temperature warning. Which of the following would be the NEXT troubleshooting step? . Ask the customer what is occurring when the display is lost. Answer: B "Pass Any Exam. pauses and then repeats. sts A technician is called back to a customers desk due to a reoccurring loss of the monitor display. C. Check the quick setup guide for BIOS settings. Remove the power and check the position of the jumpers on the motherboard. Remove the battery and run the laptop on the external power supply. D. Consult the maintenance manual for the error code.actualtests. Ask the customer how the laptop is being used when it reports the error. D. Unplug and then re-connect all cabling to the components.co m 146 . Update or reinstall the display driver. C. B.com Ac tua lTe A. D.www." . Run the computer until the error occurs then find where the source of the heat is. Check to see if the monitor and computer are powered by a UPS.

power cycle the printer to update the driver. have the customer clear the print queue and reboot.CompTIA 220-701: Practice Exam QUESTION NO: 474 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue.co m ." . cycle the power on the printer and observe the boot process. Sleep D. The NEXT step to evaluate the problem is to: A.www. Answer: C QUESTION NO: 475 Multiple users report that the network color printer is not printing in color. Standby B. The NEXT action would be to: A. Which of the following security technologies is this considered? "Pass Any Exam. The technician arrives and finds the printer is online but there are not any lights on the network card.com 147 Ac tua lTe sts . D. check the printer properties on the server. have each user remove and re-install the printer to update the driver. flash the firmware on the printer to match the new driver. C. D. The technician knows the print server had maintenance done over the weekend that included driver updates. B. C. but only in monochrome.actualtests. check the printer for paper jams in the path. replace the network card in the printer. B. Any Time. Answer: B QUESTION NO: 476 Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A. Shutdown Answer: B QUESTION NO: 477 A client asks a technician to configure their laptops fingerprint scanner for use. Hibernation C. power off the printer.

Which of the following steps should the technician recommend the user take in order to resolve the problem? A. Any Time.CompTIA 220-701: Practice Exam A. Which of the following Windows services is not starting during boot? sts . IPSec Services tua lTe A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. WPA. B.AES Answer: A QUESTION NO: 479 Answer: C QUESTION NO: 480 A user calls to report a completely blank screen on their PC. Check the video cable from the monitor to the PC. Computer Browser B. try turning the monitor on/off. Print Spooler D. try turning the monitor on/off." . Smart card authentication C.actualtests. Biometric authentication Answer: D QUESTION NO: 478 Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? A. The technician on call determines that the PC is powered on and is not in standby mode. Password authentication B.com 148 Ac A. Reseat the video card. check the power cable on the monitor. reseat the video card. WEP C. WPA D. "Pass Any Exam. Add Hardware Wizard C.www. WPA encryption D.co m . WPA2 B.

CompTIA 220-701: Practice Exam C. Turn the monitor on/off; check the power cable on the monitor; check the video cable from the monitor to the PC. D. Turn the monitor on/off; reseat the video card in the PC; check the video cable from the monitor to the PC. Answer: C

QUESTION NO: 481 Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? A. Southbridge B. BIOS C. DMA controller D. Northbridge Answer: A

QUESTION NO: 482

Answer: C

QUESTION NO: 483 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. Northbridge B. DMA controller C. CMOS D. Southbridge

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Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor?

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 484 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. Northbridge B. Southbridge C. BIOS D. DMA controller Answer: B

QUESTION NO: 485

Answer: A

QUESTION NO: 486

Which of the following demonstrates a physical method of intrusion detection? A. Biometric password B. Port triggering C. Case open switch D. Bitlocker Answer: C

QUESTION NO: 487

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A. Check the power outlet to verify it is supplying power. B. Replace the power button. C. Verify that the power button is plugged into the motherboard. D. Check the power supply for voltage output.

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A desktop computer is not responding when the power button is pressed. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. Which of the following is the NEXT troubleshooting step the technician should take?

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CompTIA 220-701: Practice Exam Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. 478 B. 775 C. 959 D. Slot A Answer: A

QUESTION NO: 488 A user reports that they are suddenly unable to print to a network printer. It was working fine yesterday. The technician can ping the users workstation and the printer. The technician can also print a test page from another workstation. Which of the following is the MOST likely cause of the problem? A. The printer is no longer the users default printer. B. The users workstation has a faulty NIC. C. The printer has corrupt drivers. D. The printer has a faulty NIC. Answer: A

QUESTION NO: 489

Which of the following architectures are designed for multi-threaded applications? (Select TWO). A. Multi-core B. PCI express C. SODIMM D. DDR2 E. Dual-core Answer: A,E

QUESTION NO: 490 When troubleshooting an issue with a customer. Which of the following is the FIRST thing the technician should do? A. Unplug the PC and put on an anti-static wrist strap.

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CompTIA 220-701: Practice Exam B. Update the virus definitions and start a scan for viruses. C. Inform the customer of how long it might take to resolve the problem. D. Verify when the last time the computer was working correctly was. Answer: D

QUESTION NO: 491 A technician is asked to connect a Windows XP SP3 computer to the Internet. Which of the following is a best practice? A. Update the antivirus definitions. B. Disable all file shares. C. Update the network device drivers. D. Assign a password complexity policy. Answer: A

Answer: A

QUESTION NO: 493 Which of the following is an example of biometric security? A. Username/password B. Fingerprint scanner C. WPA D. MAC filtering Answer: B

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A. Set automatic updates to download only. B. Turn on Automatic Updates. C. Turn off the firewall. D. Set automatic updates to download and install.

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A user wants their computer to automatically receive updates from Microsoft; however, they do not want the updates to interfere while they are working. Which of the following should be selected to BEST meet the user's needs?

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QUESTION NO: 492

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CompTIA 220-701: Practice Exam Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.

QUESTION NO: 494 Several users report their print jobs did not print to the local shared printer. Which of the following is the FIRST thing a technician should check? A. Check power on the users laptops. B. Check the print queue. C. Check the domain print server. D. Check the network connections.

QUESTION NO: 495

QUESTION NO: 496 A user's computer does not boot. The technician needs to change the computers settings to boot from a recovery CD. Where should the technician make the necessary boot order changes? A. Motherboard settings B. Firmware settings C. Jumper settings D. BIOS settings Answer: D

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Answer: B

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Check the boot order in the BIOS. B. Check the CMOS battery. Task Scheduler Wizard D. Which of the following is the BEST solution to locate the correct drivers? "Pass Any Exam. Check the disk for scratches. Right-click System Tray.com Ac tua lTe sts . select Properties C. select Properties B. The installation CD is not available. select Properties D. Right-click My Computer icon.co m 154 . C. The problem is related to large files being deleted. Any Time. D.actualtests." . Right-click My Network icon. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Application Manager Answer: C QUESTION NO: 499 How can a technician determine the amount of memory in a computer running Windows XP? A. Backup Manager C. Answer: A QUESTION NO: 498 After several months users report that their computer runs slower.www.CompTIA 220-701: Practice Exam QUESTION NO: 497 While installing Windows XP. Task Manager B. Check for incompatible hardware. How should the technician troubleshoot this issue? A. Right-click Start menu. a technician notices that the software hangs during the hardware detection phase. select Properties Answer: B QUESTION NO: 500 A technician installs a new printer to a local computer and needs to install the drivers.

CompTIA 220-701: Practice Exam A. Add Hardware Wizard. B. Check the manufacturer's website. C. Check the USB port. D. Check the printers BIOS. Answer: B

QUESTION NO: 501 Which of the following adapter cards is used to access the Internet through a telephone line? A. A network interface card B. An asynchronous modem C. A cable modem D. A T-1 connection Answer: B

Answer: A

QUESTION NO: 503 When a job fails to print, where would a technician go in Windows to print out a test page? A. From the printers drivers B. Manually on the printer C. From the printer properties page D. From the administrative tools applet Answer: C

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QUESTION NO: 502

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CompTIA 220-701: Practice Exam QUESTION NO: 504 Which of the following ports are commonly used for outgoing email? A. NNTP B. TELNET C. SMTP D. HTTP Answer: C

QUESTION NO: 505 Which of the following protocols are commonly used for Windows Remote Desktop? A. NTP B. PPTP C. RDP D. LDAP Answer: C

QUESTION NO: 506

Answer: C

QUESTION NO: 507 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Hub B. Modem C. Bridge "Pass Any Exam. Any Time." - www.actualtests.com 156

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CompTIA 220-701: Practice Exam D. Switch Answer: D

QUESTION NO: 508 Which of the following network devices interconnects networks together? A. Switch B. Hub C. Router D. Modem Answer: C

Answer: D

QUESTION NO: 510

Which of the following is a difference between a local printer and a network printer? A. A local printer has a small footprint and cost less money than a network printer that has a large footprint. B. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. C. Network printers can be connected directly to a network while a local printer is connected directly to a users computer. D. A maximum of two computers can share a local printer verses unlimited users can share a network printer.

"Pass Any Exam. Any Time." - www.actualtests.com

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A. Switch B. Modem C. Router D. Hub

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Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted?

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QUESTION NO: 509

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 511 Which of the following is the difference between a laser printer and an inkjet printer? A. Ink jet printers are safe for the environment, while laser printers can be harmful to the environment. B. Laser printers melt the image onto the page, while an inkjet printer fuses the image to the page. C. Laser printers use toner, while the inkjet printer can only use ink cartridges. D. Laser printers fuse the image to the page, while an inkjet printer sprays the image on the page. Answer: D

QUESTION NO: 512

Which of the following components is a distinguishing characteristic of a laser, inkjet, thermal, and impact printer? A. The writing element B. The control panel C. The power supply D. The interface Answer: A

A customer reports that while attempting to print a document it seems to queue up fine, but the printer does not print the job. Which of the following may be the cause? A. Outdated or corrupt print driver. B. The application used to create the document is incompatible with the printer. C. A print job is waiting in the print queue. D. Printer configuration is incorrect. Answer: C

QUESTION NO: 514

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QUESTION NO: 513

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CompTIA 220-701: Practice Exam Compliance regulations regarding data sensitivity are primarily created to protect the: A. equipment from abuse and misuse. B. company's intellectual property and proprietary information. C. person who would be directly affected in the case of a breach. D. customer's personal files and professional data. Answer: C

QUESTION NO: 515 In regards to computer case form factors, which of the following provides the MOST room for effective cooling? A. BTX B. ATX C. NLX D. Micro ATX Answer: A

Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. CGA's resolution was 320 x 200, EGA's was 640 x 350, and SVGA resolution is 800 x 600.

QUESTION NO: 517 A CD drive is a type of: A. solid state drive. "Pass Any Exam. Any Time." - www.actualtests.com 159

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QUESTION NO: 516

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number of installed hard drives. B. SODIMM D. the back up tape drive configuration.CompTIA 220-701: Practice Exam B. Any Time. IDE drive C. Answer: C QUESTION NO: 518 Which of the following is a primary storage device? A.www. the number of partitions across multiple hard drives. SD flash drive C. AGP slot D.co m 160 . DVD/RW drive B. SATA hard drive Answer: D QUESTION NO: 519 The RAID level on a computer system refers to: Answer: A QUESTION NO: 520 Which of the following would be an example of an I/O interface? A. C. optical drive. D. DIMM chip B.com Ac tua A. network drive. D. lTe sts .actualtests. C. hot swappable drive. PS/2 port Answer: D QUESTION NO: 521 "Pass Any Exam. how data is distributed between multiple drives." .

www. Any Time. Double the clock speed on a 32-bit processor B. B. Thermal grease between the processor and theheatsink Answer: D QUESTION NO: 524 To run a Microsoft Windows 64-bit OS. C. A 64-bit capable processor "Pass Any Exam. For a computer's core 2 processor to work properly.CompTIA 220-701: Practice Exam When purchasing an extra AC adapter for a notebook computer.3 volts of power to the computer. auto sensing from 100 to 240 Volts. D. Answer: A QUESTION NO: 522 On a desktop computer. it must have which of the following? A.co m 161 . the computer must be equipped with which of the following? A. Thermal grease between the fan and theheatsink B. Two processors installed on the motherboard D. equivalent to the original power supply wattage. Hyper-V technology C.com Ac tua lTe QUESTION NO: 523 sts Answer: A . Hyper-threading technology D. Automatic integrated surge protection is provided through the upgrade. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? A. Automatic voltage detection between 110 and 220 voltage is provided. D. it is important for the output to be: A.actualtests. equal or greater than the original power supply wattage." . The computer can run faster because of the larger power source. The addition of 3. Thermal grease between the processor and the fan C. equal or lesser than the original power supply wattage. C. B.

To provide additional software security to the laptop D.www.D QUESTION NO: 528 Which of the following printer types is BEST suited to a multipart form? "Pass Any Exam.co m 162 . which of the following should occur? A. The scanner must be configured to read the code(s) desired. Any Time." . Answer: A QUESTION NO: 527 Which of the following is the purpose of a docking station for a laptop? (Select TWO). To allow LAN/WAN switching Answer: A. To provide additional USB ports for the laptop E. The computer will not pass POST. To allow additional power to be available to the laptop when docked C. C. The scanner must be installed between the PS2 mouse and the computer. The flatbed scanner must be removed.com Ac tua lTe sts . The barcode scanner should be set up in the computers BIOS. The OS will have to be reinstalled. Answer: A QUESTION NO: 526 When installing a barcode scanner on a computer. To allow peripheral devices such as a monitor to remain attached B. D.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 525 The DDR2 memory on a computer has failed. The memory speed will decrease.actualtests. The computer will overheat. A. B. D. C. B. Which of the following statements is MOST likely true? A.

Boot in Safe Mode. Which of the following is the possible cause? (Select TWO). Impact B. C." . Boot from LAN. D.co m . Cooling fan C.C QUESTION NO: 531 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. E. Memory chip Answer: B. QUESTION NO: 530 A. Inkjet D. "Pass Any Exam. Boot to Last known Good Configuration. B. lTe sts Answer: A. A PCI card is not correctly seated. Hard drive D. Laser Answer: A QUESTION NO: 529 The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding.www. C. A. CPU B. Which of the following could be contributing to the noise? (Select TWO).actualtests. The power supply is not connected to the system board.ini file. Any Time. B.B . Duplex C. Motherboard E. A memory chip is defective. The CRT display has failed. Windows has a corrupt boot.CompTIA 220-701: Practice Exam A.com 163 Ac tua The user states the desktop computer is very noisy.

but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. Call and/or email the owner the status of the repair and answer any remaining questions they might have. DVI-D B. Any Time. HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 534 "Pass Any Exam. B. asks to have a single-connection that will carry video and audio to and from the PC. leave a copy for the company owner.com Ac tua A customer would like to build a Media Center PC for their home theater. Which of the following would be the BEST course of action for the technician to take? A.co m 164 . D. Which of the following technologies is capable of this functionality? lTe sts . Document the work done at the firm. C. Document the work done at the firm. the owner would probably not want to be bothered during the work day.CompTIA 220-701: Practice Exam D. Answer: B QUESTION NO: 532 An onsite technician is assigned to a small business for some emergency repair work. Answer: D QUESTION NO: 533 A. Document the work done at the firm and leave the company owner a voicemail.actualtests. The repairs go as planned. and personally contact the owner to update on the status of the repairs. ask one of the assistants at the company to contact the owner. DVI-I C. Boot from Emergency Boot Disk.www." . relaying details of the repair to save the technician time. VGA D. and due to space constraints.

D. tua In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. Keep the power supply within acceptable temperature ranges. Use Windows built-in Disk Management utility and format the disk." . Mini-PCI card B. Any Time. C. Answer: B QUESTION NO: 535 Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? A. B. using chips equal to or larger than 1GB in size. B. "Pass Any Exam.2 Answer: B Answer: A QUESTION NO: 537 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. The motherboard jumpers need to be properly configured.co m 165 .www. Use a multi-pass third party formatting utility. which of the following is true? lTe QUESTION NO: 536 sts . Reformat the hard drive. PC card 7. using at least five passes. C. B.CompTIA 220-701: Practice Exam Which of the following is the purpose of a heatsink in a PC's CPU? A. Keep the hard drive within acceptable temperature ranges.actualtests.com Ac A. D. Memory has to be installed in matching pairs. Express card C. Keep thenorthbridge chip within acceptable temperature ranges. C. Memory has to be installed in same speed and size modules. PC card 8. in marked matching slots.1 D. Keep the processor within acceptable temperature ranges. Memory has to be installed in marked matching slots.

com Ac tua A. Any Time." . Answer: A QUESTION NO: 538 Which of the following broadband connections provides the LEAST amount of latency? A. the company is being forced to run the lines along power wiring and overhead lighting.www. WiMAX B. Satellite D.CompTIA 220-701: Practice Exam D. Windows Defender D. 56K dial-up Answer: B Answer: D QUESTION NO: 540 Which of the following utilities would be the BEST place to check for installation problems? A.co QUESTION NO: 539 m 166 . Fractional T1 C. Event Viewer Answer: D QUESTION NO: 541 "Pass Any Exam. UTP B. Fiber D. Coaxial C. Due to limited ability to conceal cabling within walls. Security Center B. Device Manager C. Run a high powered magnet over the drive several times. STP lTe sts A small business is looking to run new cabling for their upgraded network. Which of the following would be the MOST cost effective cable to choose? .actualtests.

by design. WindowsVista Business D. Fuser B." .www. Two C. Windows XP Professional E. Toner D. Windows 2000 Pro C. Ribbon C. Liquid ink Answer: C QUESTION NO: 544 Network hubs. can run at which of the following modes? A. 100Mb B. Four D. Which of the following operating systems currently include this functionality? (Select TWO).com Ac tua QUESTION NO: 543 lTe Answer: A sts A. Five .C QUESTION NO: 542 A laser printer uses which of the following consumables? A.co m A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? 167 . WindowsVista Ultimate B.CompTIA 220-701: Practice Exam A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents. Any Time.actualtests. Windows Vista Home Premium Answer: A. One B. Full duplex "Pass Any Exam. A.

1.11 B. ping a 192.co m Answer: C . edit C." . ping t 172. MSCONFIG was used to enable the computer services. B. MSCONFIG was used to disable the computer services. MSCONFIG was used to execute the win.ini file. tua lTe A.com 168 Ac Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ).122.CompTIA 220-701: Practice Exam C.16. regedit D. MSCONFIG was used to execute the system. dir sts Which of the following commands is used to open an editor to adjust the Windows database? .168. ping f 189. msconfig B.www.7 QUESTION NO: 546 Answer: C QUESTION NO: 547 A Windows XP computer does not load all of the services required when it is booted normally. Half duplex Answer: D QUESTION NO: 545 Which of the following commands will return the hostname of a specific device? A. Which of the following is the MOST likely cause of the issue? A. D.0. ping v 10.ini file.5 C. Any Time.68.18. 10Mb D. Answer: B "Pass Any Exam.5 D.actualtests.10. C.

no errors are reported and the data cable is connected. The monitor is not plugged into the video card.com Ac tua lTe sts ." . MSIEXEC Answer: A QUESTION NO: 549 A technician is adding RAM to a PC. Which of the following is the MOST likely cause of this problem? A. C. B.CompTIA 220-701: Practice Exam QUESTION NO: 548 Which of the following utilities is used to perform a baseline on a hard drive? A. The Print Processor has been changed in Printer Properties. PERFMON B. The BIOS revision is the latest version. B. Any Time. MSCONFIG C. the operating system will only recognize 1GB of RAM. Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted. D. The Use Printer Offline option is checked. C. The Use Printer Offline option is not checked. The Printing Preferences has been changed in Printer Properties. The physical printer online light is lit. D. The PC BIOS does not support the new RAM size. The RAM has been inserted backwards in their slots. Answer: B QUESTION NO: 551 "Pass Any Exam.actualtests. Answer: A QUESTION NO: 550 A printer that was printing fine previously is not printing. Which of the following choices is MOST likely the cause? A. Upon power on.www. MSTSC D.co m 169 .

localhost 128. Component Services Answer: A QUESTION NO: 554 In which of the following is the Services Snap-in located? A. Control Panel B.co m 170 . Component Services Answer: A "Pass Any Exam.0 B. ping 128. My Computer C.CompTIA 220-701: Practice Exam Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A.com Ac tua lTe sts . Device Manager D. Computer Management B.actualtests.0. ipconfig 127. Device Manager C.0.1 D. Performance Logs and Alerts D.1 C.1." . System Properties Answer: D QUESTION NO: 552 Which of the following commands can be used to verify TCP/IP functionality? A.1 Answer: D QUESTION NO: 553 In which of the following is the Event Viewer located? A.1. Performance Logs and alerts C. System Information D.0.0.0. Computer Management B. ping 127.0. Any Time.www.

Computer Management C. Performance Logs and Alerts D. My Computer B.co m 171 .www. Device Manager Answer: B QUESTION NO: 557 Where would a technician place a shortcut in order for an application to run during logon? A. Component Services D. System Information C. Task Manager D. Control Panel D. System Configuration "Pass Any Exam. Component Services Answer: A QUESTION NO: 556 In which of the following is the Disk Defragmenter utility located? A." . Computer Management B. System Properties B. Startup Menu C.com Ac tua lTe sts . Performance Logs and Alerts B. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 555 In which of the following locations is the Disk Management utility located in? A. System Tray Answer: B QUESTION NO: 558 Which of the following utilities is started when msinfo32 is entered in the run line? A. Device Manager C.actualtests.

Simple File Sharing Answer: B QUESTION NO: 562 Which of the following tools can be found in the Administrative Tool Utility? A. dxdiag C.actualtests. Any Time. Simple File Sharing "Pass Any Exam.co Which of the following commands opens a utility that will display component driver versions? m 172 . Performance C. Hardware Wizard D. System Configuration B. System Properties C. System Information Answer: A QUESTION NO: 560 Answer: B QUESTION NO: 561 Which of the following tools is located in the Control Panels Administrative Tools utility? A.com Ac tua lTe sts A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 559 Which of the following utilities is started in Windows XP when msconfig is entered in the run line? A. msconfig . Power Options B." . Task Manager D.www. cmd B. msinfo32 D.

172.1 D. Event Viewer C.168.100 C. 4.1.www. Power Options B. Hardware Wizard D. Computer Management Answer: D QUESTION NO: 564 Which of the following is a class C IP address? A.168.1. 10 B.1.actualtests. 12 C. Hardware Wizard D.168.CompTIA 220-701: Practice Exam B.co m 173 . Power Options Answer: B QUESTION NO: 563 Which of the following tools is located in the Administrative Tools Utility? A.100.1 Answer: D QUESTION NO: 565 How many characters are used in a 64-bit WEP encryption key? A. 26 D.com Ac tua lTe sts . 192. Simple File Sharing C.1 B. 122." .10. Any Time. 28 Answer: A QUESTION NO: 566 "Pass Any Exam.

Any Time.11a Answer: B "Pass Any Exam. 802. 63 D.com Ac tua lTe sts . 8 B. 26 D.co m 174 . 802.www. 8 B.11g B. 28 Answer: A QUESTION NO: 568 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A.11n C. 802.11b D. 802. 64 Answer: C QUESTION NO: 569 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. 26 D. 10 B.CompTIA 220-701: Practice Exam How many characters are used in a 128-bit WEP encryption key? A. 12 C. 16 C.actualtests. 28 Answer: C QUESTION NO: 567 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A." . 10 C.

and that it gets unusually hot. Allows multiple users to have access to a central gateway. Answer: C QUESTION NO: 571 Which of the following devices converts digital to analog signals for communication between two different networks? A. C." . Connects multiple users to one computer. DSU C. The battery is full and the laptop is plugged in. Allows multiple computers to communicate with each other in a network. Any Time. CPU C.co m . RAM Answer: A QUESTION NO: 573 Which of the following safety tools prevents static electricity damage to internal computer components? A. and there are no error codes or beeps. Which of the following components is the MOST likely at fault? A. D. Modem D. CSU Answer: C QUESTION NO: 572 A user reports that their laptop computer shuts off about twenty minutes after turning it on. and mouse.actualtests. Battery D.com 175 Ac tua lTe sts . Router B. B.CompTIA 220-701: Practice Exam QUESTION NO: 570 Which of the following BEST describes what a KVM switch does? A. Connects multiple computers to one monitor. Fan B. Cable ties "Pass Any Exam.www. keyboard.

Spyware Answer: D "Pass Any Exam. Spam D. Code that waits for a specific response before activating B. Produces unsolicited advertisements via pop-up messages Answer: B QUESTION NO: 575 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. MSDS D. Trojan C." . ESD strap C.co m 176 . Worm B. Surge protector Answer: B QUESTION NO: 574 Which of the following BEST describes SPAM? A.actualtests. Virus B. Any Time. Unsolicited mail that is sent electronically C. Collects user and program information usually for malicious purposes D. Logic bomb Answer: B QUESTION NO: 576 Which of the following malware is MOST likely to result in identity theft? A.com Ac tua lTe sts .www.CompTIA 220-701: Practice Exam B. Adware D. Worm C.

CompTIA 220-701: Practice Exam QUESTION NO: 577 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A. VLAN Answer: C QUESTION NO: 578 How should a technician properly remove a USB hard drive while a computer is running? A. LAN D. Safely Remove Hardware Function. C. WindowsVista Premium D. Unplug from the USB port. Windows Vista Home B.com 177 Ac tua QUESTION NO: 579 lTe Answer: D sts A. Answer: B QUESTION NO: 580 Which of the following steps will find an IP address? A.actualtests. Disable in the BIOS. B.co m If a client has a Windows XP tablet PC. Start> Run>typecmd> dir "Pass Any Exam.www. WAN B. Start> Run>typecmd > nslookup B. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? . WindowsVista Business C. Start> Run> typecmd > ipconfig C. WindowsVista Ultimate . D." . Any Time. VPN C. Restart the OS.

Which of the following is the FINAL step that should be performed? A." . Ask if they have a modem.actualtests. Check to see if the NIC is functioning. A record of the administrative passwords C. Any Time.com Ac tua lTe A. Cycle the power to ensure that thent driver works B. Establish a theory of probable causes of the incompatible driver D. Which of the following should the technician do? A. B.CompTIA 220-701: Practice Exam D. An established recovery point B. actions and outcomes QUESTION NO: 582 Answer: D QUESTION NO: 583 A customer wants to use their laptop at a local hotspot that they have successfully used before. Suggest they move computer around. A complete restore of the hard drive D. C. Check thatWiFi is enabled. they are not receiving any WiFi signals. An emergency repair disk (ERD) sts It is a best practice to create which of the following after a Windows 2000 Pro OS install? . Document findings.www.co m Answer: D 178 . D. however. Escalate the problem to the next higher tier support shop C. Start> Run> typecmd> goto Answer: B QUESTION NO: 581 A user has replaced an incompatible driver with one that is compatible. Answer: C QUESTION NO: 584 "Pass Any Exam.

co m 179 . Right click on the print job and select resume. Suspend Answer: A QUESTION NO: 586 Which of the following laptop components allows connectivity with nearby devices using a PAN? A. "Pass Any Exam. Which of the following power saving modes should a technician choose? A. Shut down C. Right click on the print job and select properties.168. 127. Broadband card Answer: C QUESTION NO: 587 How can a user continue a paused print job when using Windows XP? A. C.actualtests." .com Ac tua lTe sts .www.CompTIA 220-701: Practice Exam Which of the following is a broadcast address? A.10.255. WiFi Card C.1. Stand by B.1 C.127 B.0. Any Time.255 Answer: D QUESTION NO: 585 A technician wants to configure a Windows XP Pro laptop. NIC B. 192. Hibernate D.0. Bluetooth D. The laptop also needs to be able to resume quickly from this mode. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity.254. 169.1 D. Right click on the print job and select cancel.255. 255. B.

Check the keyboard drivers in Device Manager and reload if out of date. Contact the customer with a follow-up call. Answer: B QUESTION NO: 588 A week ago a technician completed several upgrades for a business. Any Time. Email an assistant at the business to see if they are satisfied with the services rendered. Which of the following would be the BEST course of action to take? A. D. C. B. B. inquiring when the next system upgrades can be started and offer discounts. Question the customer to find if they used suspend instead of shutting down the computer when they left the office. Switch B. The technician has not heard back from the client. Modem C.www. Which of the following is the NEXT action to take? sts QUESTION NO: 589 .CompTIA 220-701: Practice Exam D.co Answer: C m . inquiring how the systems are running and offering any additional assistance.actualtests. D. Bridge D. Router "Pass Any Exam. Contact the customer with a follow-up call. tua lTe A company customer calls in because the keyboard on their newly issued laptop is not working right. The customer had the laptop working properly all day in a docking station setting." . Have the customer restart the computer to reset the keyboard for the customers profile. C.com 180 Ac A. Email the business owner and offer discounted services for the next system upgrades. Right click on the print job and select restart. Answer: C QUESTION NO: 590 Which of the following would be the BEST device to replace a hub? A. Question the customer to determine if they are using the embedded keyboard for the first time. but is now attempting to use the laptop's embedded keyboard.

www. Hard Disk MBR Answer: C A user reports a constant whining noise coming from their computer while it is on. Processor B.actualtests. /v C. CPU Fan C. /r B. PXE Boot Rom B. BIOS D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 591 Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? A." . Where would be the proper place to configure this? A. /b D.INI file C. Hard Drive Answer: B QUESTION NO: 594 "Pass Any Exam.co m 181 . Which of the following is MOST likely failing? A.com Ac QUESTION NO: 593 tua lTe sts . Any Time. Optical Drive D. BOOT. /t Answer: D QUESTION NO: 592 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD.

RAID 5 C. RAID 5 D. RAID 10 Answer: C QUESTION NO: 597 Which of the following cable types sends and receives data by the use of light? A.www. Which of the following RAID arrays is the technician using? A. RAID 5 D. RAID 10 Answer: A Which of the following RAID arrays does stripping with parity? A. RAID 10 Answer: A QUESTION NO: 595 Which of the following RAID arrays does only striped volumes? A. UTP Answer: B "Pass Any Exam. Fiber C.com 182 Ac tua lTe QUESTION NO: 596 sts .actualtests. RAID 0 B.CompTIA 220-701: Practice Exam A technician has setup two disks in a RAID array of equal size. Coaxial D. RAID 6 D." . Any Time. RAID 1 C. RAID 1 B. STP B. RAID 0 B.co m . RAID 1 C.

BNC C. especially Ethernets lTe sts . ST D.actualtests.www. RJ-45 B.com Ac tua Explanation: With twisted pair cable you can use RJ-45 connector.CompTIA 220-701: Practice Exam QUESTION NO: 598 Which of the following cable types contains a foil shield inside the jacket? A. RG-6 C. ST D. RG-6 Answer: A "Pass Any Exam. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. UTP Answer: C QUESTION NO: 599 Which of the following connectors is commonly used on CAT6 cable? A. RJ-11 B. Fiber B. STP D. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN)." .co m 183 . CAT6 C. Any Time. BNC Answer: A QUESTION NO: 600 Which of the following connectors is commonly used on CAT3 cable? A.

Bluetooth Answer: A QUESTION NO: 604 Which of the following transmission mediums has the GREATEST speed? A.CompTIA 220-701: Practice Exam QUESTION NO: 601 Which of the following cable types have a single copper wire used for sending and receiving data? A. UTP C. Satellite "Pass Any Exam. STP Answer: A QUESTION NO: 602 Which of the following Internet access types has the GREATEST amount of latency? A. DSL D. Cable C. Cable Answer: B QUESTION NO: 603 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A." .www. 802. Satellite C. DSL B.co m 184 . Fiber D. 802. Any Time.com Ac tua lTe sts . Coaxial B.11a B.actualtests.11n C. 802. Fiber D.11g D. Fiber B.

Spam D. Botnet D. Spyware C." . Botnet B.com Ac tua lTe sts . Spam C.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 605 Which of the following computer infections allows several computers to launch attacks against a network? A. Any Time.actualtests. Botnet C.co m 185 .www. Spyware Answer: D QUESTION NO: 607 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? A. Adware D. Spyware B. Spam B. Adware Answer: B QUESTION NO: 606 Which of the following malware types captures personal information? A. Adware Answer: D QUESTION NO: 608 Which of the following malware types sends out email from a clients address book? "Pass Any Exam.

CompTIA 220-701: Practice Exam A. Uninterruptible power supply C.com Ac tua A. Any Time. FTP B.actualtests. Internal hard drive D. SMTP D. Power strip B. Surge protector D. Floppy C." . Grounded outlet Answer: B Answer: A QUESTION NO: 611 Which of the following protocols uses port 110 by default? A. Adware C. POP Answer: D "Pass Any Exam. HTTPS C.co m 186 . Network lTe Which of the following boot devices can a Live version of the OS be installed and tested on.www. Spyware B. Worm D. CD B. Botnet Answer: C QUESTION NO: 609 Which of the following devices would BEST protect the clients equipment from power outages? A. without actually installing it on the workstation? sts QUESTION NO: 610 .

C. 400Mbps. 480Mbps. 110/120 Volts DC or 220/240 Volts DC "Pass Any Exam. NLX Answer: B QUESTION NO: 614 IEEE1394b is capable of transfer rates of up to: A. DVD." . B. ATX B.co m . IDE hard drive B.www. USB thumb drive D. 12Mbps. 6/12 Volts DC or 12/24 Volts DC D. Micro ATX C.CompTIA 220-701: Practice Exam QUESTION NO: 612 Which of the following is a type of solid state drive? A. 800Mbps. 110/120 Volts AC or 220/240 Volts AC B. Answer: D QUESTION NO: 615 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. Any Time. SCSI hard drive Answer: C QUESTION NO: 613 Which of the following motherboards would be installed in a small form factor case? A.com 187 Ac tua lTe sts . AT D. D.actualtests.ROM drive C. AC or DC Voltage C.

20 or fewer D. Internet site is down. Can be used with VoIP Answer: A QUESTION NO: 617 Answer: A QUESTION NO: 618 A. Firewall is not working. D. the customer reports the NIC link lights for that computer are not on.actualtests.co A Windows XP workgroup computer can have up to how many concurrent connections? m . Any Time. 15 or fewer C. Network server is not working.com 188 Ac A customer with a SOHO network reports one computer on the network does not have Internet access." . Lower latency C. Increases length of cable D. 10 or fewer B. C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 616 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. Answer: D QUESTION NO: 619 After installing a network card. Which of the following is the NEXT step? "Pass Any Exam. Switch is not working. B. In addition. the technician notices a yellow exclamation mark in Device Manager. Which of the following could be the problem? tua lTe sts A. Fire resistant B. 25 or fewer .www.

" .CompTIA 220-701: Practice Exam A.COM Answer: B QUESTION NO: 622 When a computer is turned on.co m 189 . Boot Mode B. Update the device driver. Any Time. Where can the technician locate the NTLDR files? A. Debug Mode Answer: C QUESTION NO: 621 After a computer starts it displays an error message NTLDR is missing.com Ac tua lTe sts . Updating the device driver may help when an installed device isn't working properly.SYS B. CONFIG. D. Remove and replace the network card. NTLDR "Pass Any Exam. B. Answer: D Explanation: To troubleshoot this problem.actualtests. QUESTION NO: 620 A technician needs to boot a computer with only the basic devices and drivers. Which of the following boot options will accomplish this? A. you should update the device driver.www. which of the following is the FIRST process that runs? A.INI D. C. NTOSKRNL B. Join the computer to the workgroup. OS installation disk C. Re-install the OS. Enable Boot Logging C. Safe Mode D. BOOT. NTDETECT.

Any Time. Replace the battery.SYS D. B. Answer: B Answer: A QUESTION NO: 625 A client reports that their laptop will not power off when the power button is pushed. The AC/DC adaptor D. Replace the LCD.actualtests. The power-management console C. When the laptop is plugged into an outlet it starts. Connect the laptop to a monitor. D. Upgrade the video card. Which of the following is the NEXT step to troubleshoot the issue? A.www. D. IO. C.co m 190 . POST Answer: D QUESTION NO: 623 A technician is troubleshooting a laptop. C. but there is no video. B. Which of the following could be the issue? A." . The MBR B. Which of the following is the BEST solution? sts QUESTION NO: 624 . Upgrade the memory.CompTIA 220-701: Practice Exam C. Replace the power button. Remove the battery.com Ac tua A. The battery Answer: B "Pass Any Exam. Change power outlets. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. lTe A customer reports that a laptop does not start when the power button is pressed.

Answer: D QUESTION NO: 627 Answer: B QUESTION NO: 628 Which of the following are examples of common techniques used in social engineering? (Select TWO).ROM/DVD player into a laptop. Check if the drive is properly plugged in. D. The OS is not installed." . The RAM is not seated properly. Which of the following should the technician do NEXT? A. Check to see if a disk is present in the drive.www. C. Assuming a position of authority D.CompTIA 220-701: Practice Exam QUESTION NO: 626 A technician installs a new CD. Flattery Answer: C.co A customer reports that a laptop starts running for a few minutes before freezing or shutting down.actualtests. A. Insulting the subject to motivate a response C. Check the manufacturer's recommended settings. C. Asking passive aggressive questions E. Check the USB settings for the drive. B.E QUESTION NO: 629 "Pass Any Exam. Which of the following is the MOST likely issue? m 191 . Any Time. Additional memory needs to be installed. sts . B. The system is overheating.com Ac tua lTe A. The technician powers on the laptop and the drive is not detected. D. Requesting public information B.

Hard Drive D. lTe sts . D.CompTIA 220-701: Practice Exam Social engineering is used to: A. communications in both directions simultaneously. engage in harmless communication. System RAM B. printing on both sides of paper one at a time. A tool that tells a user of the workstation that they have exceeded their memory quota. B. D. acquire unauthorized information to achieve a goal. D. to perform a technical risk assessment of employees within the company. A tool that allows a workstation to tell the network that the workstation is present. C. communications in both directions one at a time. CMOS ROM C. C. System ROM Answer: B QUESTION NO: 631 Full duplex supports transmission of: Answer: D QUESTION NO: 632 Which of the following is the definition of telnet? A. Answer: A "Pass Any Exam. Answer: A QUESTION NO: 630 Where is the power on password stored? A.com Ac tua A.www. to test sociological boundaries with in the company. A tool that allows a user to use the workstation as a telephone through the network. B. A tool that allows a user to connect to other computers. printing on both sides of paper simultaneously. B. C." . Any Time.actualtests.co m 192 .

actualtests. Port 110 Answer: D QUESTION NO: 636 A workstation has been experiencing intermittent system problems.co m . Answer: D QUESTION NO: 635 Which of the following ports is used by POP3. Port 21 B. Port 25 D. Power supply "Pass Any Exam. overheating. Port 25 D. Port 110 Answer: B QUESTION NO: 634 Which of the following is the POP3 port used for? A. C. Processor is going bad B. Port 23 C. Port 21 B.www. It holds a log of the last three passwords used.com 193 Ac tua lTe sts . D. and the hard drive stops working. It retrieves email from the mail server." . It pings a workstation from a remote server. RAM module is faulty C. It blocks popup ads. B.CompTIA 220-701: Practice Exam QUESTION NO: 633 Which of the following ports is used for telnet. by default? A. Port 23 C. Which of the following is the cause? A. electric shock felt on computer case. Any Time. The user described the problems as: occasional rebooting. by default? A.

Excessive movement between system memory and virtual memory.co QUESTION NO: 638 m 194 .www. A. D. B. Any Time. A method of recovering lost data from a hard disk. System RAM Answer: B. Windows Key + B Answer: A QUESTION NO: 640 "Pass Any Exam.com Ac tua lTe sts . USB C. Wireless router B. Network D. Answer: A Which of the following can be used as a boot device upon startup? (Select TWO). Shift + B C. Function keys (e.actualtests. Ctrl + Alt + B D. Printer E." . UPS not working properly Answer: C QUESTION NO: 637 Drive thrashing is described as which of the following? A.C QUESTION NO: 639 Which of the following allows a technician to boot from a special device upon startup? A. Any damage to a hard drive caused by an intention or unintentional jolt or movement. F12) B. C.CompTIA 220-701: Practice Exam D.g. A recognized method of disposing hard drives that contain sensitive data. F9.

it does not print.actualtests.D QUESTION NO: 643 A user is trying to print to a network printer. every time the user sends a print job to the printer. netstat B. and all other users are able to print to the printer. lTe QUESTION NO: 642 sts . Explain to the user they need to fill out a work order for the computer issues. ipconfig C. Start> Programs> Accessories> Command Prompt E. Start> Control Panel> Run>cmd Answer: A. Answer: B QUESTION NO: 641 Which of the following utilities could be used to check if there is a remote device on the network? A.www." . Ask another technician to take over support for this user. Which of the following should the technician do? A. There are multiple printers in the office. ping Answer: D A. nslookup D. Ask the user to call another technician for more in-depth assistance.CompTIA 220-701: Practice Exam A user is calling excessively with computer issues.co m 195 . Start>Programs>Accessories>Communications> Command Prompt D. Start> Run> Accessories> Command Prompt C. Any Time. Start> Run>cmd B. C.com Ac tua Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). however. Which of the following is the FIRST step that the technician should do? A. D. Help the user with every issue that they call about and put all other work orders on hold. Confirm the printer name where the user is trying to print. B. "Pass Any Exam.

D. D. C. Answer: D "Pass Any Exam." .com Ac tua lTe sts . Store in an air-tight container. Reboot the workstation and have the user log in again. which of the following is the BEST way to dispose of the old cartridge? A. C. Chipset Answer: C QUESTION NO: 645 A technician is about to use a cleaning solvent. Riser card D. Restart the print spooler service. Dispose in an incinerator. Replace the paper in the printer. A past technician's documentation D. Any Time. Which of the following places should the technician look to find the proper handling procedures? A.co m 196 . Return to the manufacturer for recycling. B. NIC C. MSDS Answer: D QUESTION NO: 646 After changing the toner cartridge on a printer. The cleaning label B.actualtests. The manufacturer's documentation C. Answer: A QUESTION NO: 644 Which of the following components is used to connect expansion boards to the motherboard? A. PS/2 B.www. Put the toner into a sealed bag and then throw into the garbage.CompTIA 220-701: Practice Exam B.

actualtests. Any Time. What should be the BEST first step to resolve this issue? A.com 197 Ac tua lTe sts A. Check to see if the BIOS register the drive.CompTIA 220-701: Practice Exam QUESTION NO: 647 When applying the security settings to a network. D. Ensure that the CD drive is installed. Seven D. "Pass Any Exam.www. . Three C." .co m The foil shielding on a STP cable is there to: . C. C. which of the following is the MINIMUM number of failed login attempts before a user is locked out? A. domain. provide protection from heat. WAN. assist with data transmission. Answer: D QUESTION NO: 650 A user reports that their CD. B. D. Nine Answer: B QUESTION NO: 648 Answer: D QUESTION NO: 649 A network that has no server controlling the computers is known as a: A. Make sure that the disc is a CD and not a DVD. B. workgroup. LAN B. C. prevent damage from weather. prevent outside interference.Rom is not reading a disc. One B.

B. B. Check to see if theCD. D. one power supply is as good as another." . B. Answer: B Answer: C QUESTION NO: 653 Certificate based security for a network would involve the use of: A. There are no limitations. Making sure that replacing the power supply is not cost prohibitive. D. Make sure that the network cable is not touching any other cables.co QUESTION NO: 652 m 198 . which of the following would be the FIRST step to evaluate this issue? . smart cards. complex user names. C. background checks for users. Answer: B QUESTION NO: 654 "Pass Any Exam.com Ac tua lTe A. Check to see if the network cables were terminated properly.actualtests.Rom is compatible hardware. C. D. sts A user calls with a concern about network performance. Make sure the network cable is seated properly in the users computer.www. retinal scans. Making sure the power supply will fit into the casing. Any Time. Replacing it with a power supply made specifically for that unit.CompTIA 220-701: Practice Exam D. C. Answer: B QUESTION NO: 651 When a component has a proprietary power supply what is the main limitation? A. Ensure that shielded cable was used for the network.

that is plugged into the same power strip/surge protector. Other equipment plugged into the same power strip/surge protector also will not turn on. C.co m 199 . Did the computer and monitor work before? C.F "Pass Any Exam. Was the electric bill paid? D.C. A complete back up of the hard drive.com Ac tua lTe sts . powering up? B. What is the manufacturer of the power strip/surge protector? Answer: A." . Has any electrical work been done recently? G. What would be the questions to ask this customer? (Select THREE). Can you or someone else check the circuit breaker for that receptacle? D. A record of the ADMIN passwords. Which of the following would be the BEST questions to ask the customer? (Select TWO).B QUESTION NO: 656 A remote Customer calls with a dead computer. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. A.www.CompTIA 220-701: Practice Exam Which of the following is a best practice to create during an OS installation? A. Is another piece of equipment. An established recovery point. What is the manufacturer of the power strip/surge protector? E. What kind of equipment is plugged into the power strip/surge protector? Answer: B. Is another piece of equipment plugged into the same power receptacle and is it working? C.actualtests. How big is your electric bill? B. A. The customer says the tower computer will not turn on and the monitor will not turn on either. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. Any Time. Is it a LCD or CRT monitor? E. D. An emergency recovery disk (ERD). Answer: C QUESTION NO: 655 A remote customer calls and says their computer and monitor will not turn on. B.

Nothing. Wake on LAN D. Create restore point D. Ask to be excused to use the phone to take a small break outside to get some air "Pass Any Exam." .com 200 Ac tua lTe sts . Nothing should be affected C.actualtests. Hibernate C. It is getting to the point that is becoming a distraction. Wake on LAN Answer: B QUESTION NO: 659 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. Standby B. Perform backup of all data Answer: D QUESTION NO: 658 Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? A. Which of the following is the BEST solution? A. Any Time. Always on C. Make a list of all programs that will need to be reinstalled in event of a system failure B.www. the customer continually asks questions about every step being performed.CompTIA 220-701: Practice Exam QUESTION NO: 657 Which of the following should be recommended prior to any solution that you will implement? A.co m . proceed with solution. Hibernate Answer: A QUESTION NO: 660 While working on a computer at a customers home. Standby D. Always on B.

90 to 180 days B. Explain that what is being done is extremely complicated and requires concentration. Throw it in the trash. Any Time. end the conversation C. CRTs are being replaced by LCDs lTe A CRT has stopped working." . Tell the customer that both are excellent choices B. 60 to 90 days C. Annually D.CompTIA 220-701: Practice Exam B. Continue answering the questions. Put on an ESD strap and inspect the internal components B.co m 201 . D. Check that the tube and capacitors are intact D. 30 to 60 days Answer: A "Pass Any Exam.actualtests. What is the BEST response to this question? A. Explain the pros and cons of each system Answer: D QUESTION NO: 662 Answer: B QUESTION NO: 663 On average how often passwords should be changed? A. Which of the following should the technician do? sts . Send them off on a small task to get a moment to concentrate and finish the job Answer: B QUESTION NO: 661 A customer has asked if Windows XP is better than Windows Vista. Give them a list of blog sites and documentation that discuss the twoOSs D. Dispose through proper channels or send it to be repaired C.www. Say nothing.com Ac tua A. relax and try to be as calm as possible while working through the distraction C.

com 202 Ac tua lTe sts . D. What is an option to ensure that all work is not lost and damage "Pass Any Exam. B. Install a UPS in the office D. There are UPSs connected to the equipment but they only last about 30 minutes. Between 6 and 8 characters C. Install power strips in the office Answer: C QUESTION NO: 667 There are computers that are left on overnight to complete certain calculations and tasks. but the computers gives an error that the computer has not been shutdown properly." . Answer: A QUESTION NO: 666 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A.CompTIA 220-701: Practice Exam QUESTION NO: 664 On average how long should your password be at minimum? A. Which of the following is the BEST option to alleviate this issue? A. C. Replace all CMOS batteries in the office B.co m . Between 8 and 10 characters D. Between 10 and 12 characters B. Raise the priority of the users jobs to the highest level. Give the user permissions to cancel other users print jobs. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. Between 4 and 6 characters Answer: B QUESTION NO: 665 A users high priority print jobs are constantly being held up by larger jobs of lesser importance.www. Give the user a dedicated printer. Install a generator in the office C. Have the user work after hours to finish their print jobs.actualtests. Any Time.

closes programs. Retrieve the work from a hot site for the office C. Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 668 A. Restoring all files from a storage device . and shuts down the computer B. You decide to go to a prior restore point.co m You have changed something on your workstation that is affecting the stability of your OS. D. Loading a full backup onto your workstation D. B. Rolling back to an earlier configuration B.actualtests. each time the customer closes the laptop the computer goes into standby. Use software that in case of an outage saves your work. Preparing system for Automated System Recovery (ASR) C. Which of the following is the action that is being performed? . Answer: C QUESTION NO: 670 A customer is giving a business presentation and has attached a laptop to a portable projector. Which of the following should you try FIRST? tua QUESTION NO: 669 lTe Answer: A sts A. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. Suggest the computer be moved around." . However.www. Ask for model number. C.com 203 Ac A customer wants to use their laptop at a local hotspot that they have successfully used before.CompTIA 220-701: Practice Exam does not occur to the system? A. Check that the Wi-Fi adapter is enabled. Ask if they have a modem. Which of the following would MOST likely solve the issue? "Pass Any Exam. however they are not receiving any Wi-Fi signals. Any Time.

actualtests. Which of the following is the FIRST step to take to resolve this issue? sts QUESTION NO: 672 . C. be stern with the user. Password Answer: B Answer: C QUESTION NO: 673 When dealing with a difficult user it is BEST to: A. tell the user to call back when they have calmed down. D. Check to see if the BIOS registered the drive.ROM has compatible hardware. Biometrics C. Any Time.com Ac tua A. C. D. B.co m 204 . B. Move the projector further away from the laptop.www. D. Change the power settings on the projector." . B. Check to see if the CD. Ensure that the device is working in Device Manager. repeat back the issue to the user to ensure understanding. lTe A user reports that their DVD. Make sure that the disc is a DVD and not a CD. Answer: D QUESTION NO: 671 Which of the following is the authentication technology used by a fingerprint reader? A. Change the computer from a laptop to a desktop. Answer: D "Pass Any Exam.CompTIA 220-701: Practice Exam A. make the user promises to keep them quiet.ROM is not reading a disc. Change the power settings in Power Management. Software firewall B. Smart card D. C.

Which of the following should a technician check to resolve the issues? "Pass Any Exam. Remove unneeded external components. A. Any Time. E. A. Which of the following steps should be performed to check the monitor? (Select TWO). Press CTRL-ALT-DEL and check Task Manager for programs running in the background. What type of mouse is it? E.D QUESTION NO: 676 There is excessive heat near the back of a computer. Answer: C QUESTION NO: 677 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. B.C QUESTION NO: 675 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. What mouse driver are they using? C.co m 205 .www. Check the video cable to make sure it is still connected. If the mouse has roller ball underneath could they examine it? B. Hard drive location in the computer.actualtests. C. What is the manufacturer of the computer? D.CompTIA 220-701: Practice Exam QUESTION NO: 674 A remote customer states their monitor has no display. Check for other equipment plugged into the same power strip/surge protector. Failed fan in the power supply. B. D. Check to see if the monitor and system hardware are compatible. What is the manufacturer of the mouse? Answer: A." . CPUheatsink seated properly. C. Which of the following should be checked? A. Which of the following questions should a technician ask this customer? (Select TWO).com Ac tua lTe sts . Move the mouse and/or press the space bar to check if the computer is in sleep mode. D. Answer: A.

C. The manufacturer of the computer and hard drive.CompTIA 220-701: Practice Exam A. Update the anti-virus software. D.www.com Ac tua A. Connecting to a parallel modem Answer: B Answer: B QUESTION NO: 680 A technician has replaced an incompatible driver with one that is compatible. Any Time. actions and outcomes. B. C. Upgrade all drivers. C. Document findings. Create a restore point. Connecting a loop-back plug B." . Answer: C "Pass Any Exam.actualtests. lTe A technician is getting ready to perform a repair installation of Windows. Establish a theory of probable causes of the incompatible driver. Perform backup of all data. Connecting to a parallel tape backup device D. Escalate the problem to the next tier support. Which of the following is the LAST step that should be performed? A.co m 206 . B. D. The manufacturer of the RAM installed in the computer. The amount of RAM installed. Answer: D QUESTION NO: 678 Which of the following MOST likely uses a parallel port? A. B. The hard drive location in the computer. Cycle the power to ensure that thent driver works. D. Which of the following should be done FIRST prior to the installation? sts QUESTION NO: 679 . Printing to an older printer C.

Standby B.CompTIA 220-701: Practice Exam QUESTION NO: 681 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A. Hibernate D. Wake on LAN sts . It is getting to the point that is becoming a distraction. Send them off on a small task to get a moment to concentrate and finish the job. the customer is asking questions wanting to know every step being performed and why. Continue answering the questions." . relax and try to be as calm as possible while working. Always on C.www. C.actualtests. Ask to be excused to use the phone to take a small break outside to get some air. Which of the following is the BEST solution? A. Standby D. Hibernate Answer: D QUESTION NO: 682 Answer: A QUESTION NO: 683 While a technician is working on a computer at a customers home. Explain that what is being done is extremely complicated and requires concentration. Answer: D QUESTION NO: 684 "Pass Any Exam. Always on C. B. Wake on LAN B.com Ac tua lTe A.co Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? m 207 . D. Any Time.

C." . Put on an ESD strap and inspect the internal components. B.com Ac A. Install a generator in the office. Six C. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. CRTs are being replaced by LCDs. Replace the power strips with UPSs and eliminate the extension cords. Throw it in the trash. Check that the tube and capacitors are intact.www. "Pass Any Exam. Replace the power strips with surge protectors with longer cords. Twelve Answer: A Answer: B QUESTION NO: 687 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. two printers. Eight D. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A.CompTIA 220-701: Practice Exam A CRT has stopped working. Zero B. C.actualtests. Any Time. Which of the following should be done to ensure safety? lTe QUESTION NO: 686 sts . Install a UPS in the office. Dispose through proper channels or send it to be repaired. tua Two workstations. and a mini refrigerator are plugged into one power strip in a single outlet. two monitors. B. Answer: D QUESTION NO: 685 Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? A. D. Which of the following should the technician do? A.co m 208 . B. Move some of the devices to other outlets and replace the power strips with surge protectors. D.

Change the power settings on the projector. Restore all files from a storage device. Which of the following actions should the technician perform FIRST? sts . Setup a hot site for the office so all data will be backed up. Prepare system for automated system recovery (ASR). closes programs. D. Roll back to a previous restore point. C. D. D. C. "Pass Any Exam. Press the function key and then configure the projector settings." . Load a full backup onto the workstation.actualtests.CompTIA 220-701: Practice Exam C.com 209 Ac A. Have employees shut down their computers before they leave and perform the calculation during their down time. Any Time.www. and properly shuts down the computer. B. Which of the following should the technician do to solve this issue? A. Change the computer from a laptop to a desktop. D. C. Change the power settings in power management. tua lTe A user has changed something on their workstation that is affecting the operability of the OS. B. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? A. Answer: B QUESTION NO: 689 Answer: C QUESTION NO: 690 A customer has attached a laptop to a portable projector. Install power strips in the office. Replace the CMOS batteries to all affected equipment. Answer: B QUESTION NO: 688 Computers are left on overnight to complete certain calculations and tasks.co m . B. Install software that saves work. Have an employee work nights to perform the shut down. Each time the customer closes the laptop the computer goes into standby. There are UPSs connected to the equipment but they only last about thirty minutes.

Which of the following would the technician recommend for the client? . D. CPU slot D." . B.actualtests. Answer: A QUESTION NO: 692 Answer: C QUESTION NO: 693 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. Enable DHCP on the laptop. Install an access point.com Ac tua lTe A. Compressed air Answer: A QUESTION NO: 694 "Pass Any Exam.www. The client would like to access the network from outside the home and on the top floor. Use the function + f8 key to toggle between screens. Which of the following should the customer perform? A. Reboot the laptop to toggle image between screens. Set the SSID code on the laptop. B. Any Time. sts A client reports that after setting up a home WLAN they can only access the network from the first floor. C. AGP slot C. Heatsink B. C. D.co m 210 .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 691 A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen. Use alt + tab to toggle between screens. Install a wireless modem. Use the function + f10 key to toggle between screens.

Any Time. Prevents the monitor from overheating QUESTION NO: 695 A customer calls and wants to know how to cool a game server. Smart key C.www. Software firewall Answer: C QUESTION NO: 697 "Pass Any Exam. C. Which of the following is the BEST recommendation to make? A. This might be an indication that the battery is failing and can no longer hold a charge. Answer: C.co m 211 . B. D. Prevents motherboards temperature from getting to low B. The LCD backlight is failing. Use hyper-threading." . The LCD inverter board is going bad. The screen is set to automatically dim to optimize battery power when power is disconnected.actualtests.D Explanation: A. Answer: B A user requests that a technician install a fingerprint reader on the users laptop.CompTIA 220-701: Practice Exam Which of the following is the purpose of heatsinks? A. B. Which of the following authentication technologies can be used? A. D. Dissipates heat from the chips D. Cools the power supply C. C. Install multiple fans. Install a liquid cooling system.com Ac QUESTION NO: 696 tua lTe sts . Ergonomics B. Install more memory in the system. Biometrics D.

168.29. the LCD screen gets dimmer.16.com Ac A.18.1 C.10 D. Answer: D QUESTION NO: 698 Which of the following is the purpose of thermal compound? A.168.254. To protect the CPU from direct contact with theheatsink. 169.10 C.16 12. 92. D.253. The LCD inverter board is going bad. The LCD backlight is failing.1. the LCD returns to normal brightness. Answer: C QUESTION NO: 699 Answer: A QUESTION NO: 700 Which of the following IP addresses is a class A address? A. The screen is set to automatically dim to optimize battery power when power is disconnected. When the user connects the AC power.actualtests. To provide thermal transfer from the CPU to theheatsink.128 "Pass Any Exam. C. B. To prevent memory vibration caused by theheatsink fan.1.1 B.16 B. 201. 192. 192.25. C. This might be an indication that the battery is failing and can no longer hold a charge.168.1 tua Which of the following IP addresses is an example of an APIPA address? lTe sts ." . To provide insulation around the processor. D.1.9 D. 172.254. 192.CompTIA 220-701: Practice Exam A user reports that when they disconnect the AC adapter from their laptop.co m 212 .0. Any Time. B.www. 129. Which of the following should a technician tell the user? A.

254.29.254.128 B.16.253.1 Answer: D QUESTION NO: 703 Which of the following IP addresses is a private address? A. 192. 92.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 701 Which of the following IP addresses is a class B address? A.18.25." .16. Any Time.128 D.com Ac tua lTe sts . 201. 192.253.www.9 D.9 D.10 Answer: B QUESTION NO: 704 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? "Pass Any Exam.10 C.128 B.18.1.16.1.168.10 Answer: D QUESTION NO: 702 Which of the following IP address is a class C address? A. 92.1 B.168.29.1. 129.168.actualtests.25. 192.254.1 C. 129.25. 169.254.co m 213 .10. 201. 129. 92.1 C.18.

254.1 D.0. WEP B.10. 169. 172. SSID C. Any Time.168. MAC filtering Answer: C "Pass Any Exam. 192.10 Answer: C QUESTION NO: 705 Which of the following IP addresses is a loopback address? A.actualtests. 255.168.0. 169. 9ca5rl D.255 Answer: C Which of the following is the MOST secure password? A." .0.255.com Ac tua lTe sts QUESTION NO: 706 . WPA D. June171988 C.www.10.1 C.10 D.168. 192.0.10.10 B. 192.co m 214 .16.10. comptia1 Answer: A QUESTION NO: 707 Which of the following wireless encryption methods is the MOST secure.255.10 C. s1A@r4A&! B.CompTIA 220-701: Practice Exam A.254. by default? A.10 B. 127.

HDD D. Username and password Answer: A QUESTION NO: 709 Which of the following is the FIRST step in troubleshooting a problem? A. Resolve the problem. DVD C. D. Keyfob D. CD Answer: B QUESTION NO: 711 Which of the following optical media types has the GREATEST amount of capacity? A. Keylogger C. DVD D.com Ac tua lTe sts . Answer: A QUESTION NO: 710 Which of the following types of media is solid state? A.actualtests. B.co m 215 .CompTIA 220-701: Practice Exam QUESTION NO: 708 Which of the following security methods prevents loading the OS without the correct credentials? A. C. Recreate the problem." . Blu-Ray "Pass Any Exam.www. Take the computer apart piece by piece until the problem is identified. Document the problem. BIOS password B. Any Time. Blu-Ray B. Flash C. Flash B.

Any Time. PCIe B. Capture D. Cellular Answer: C QUESTION NO: 715 Which of the following input devices requires calibration before use? "Pass Any Exam.actualtests.www. Graphics C.com Ac tua lTe A. NIC B. Parallel Answer: B QUESTION NO: 713 Answer: C QUESTION NO: 714 Which of the following wireless communication types works at short distances and operates by line of sight? A. Bluetooth C." . IEEE 1394 D. 802. PCMCIA sts .CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 712 Which of the following interface card types allows Internet access through a dial-up connection? A. Modem C.11a B. Infrared D.co Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? m 216 .

File encryption options C.www." . Windows XP lTe Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? sts QUESTION NO: 717 . WindowsVista Basic B. Windows XP Answer: A Answer: D QUESTION NO: 718 Which of the following are advantages to NTFS? (Select TWO). Ability to share the file and folders Answer: B. Files can be larger than 256MB B. KVM B. User access and permissions options E. Windows 2000 D. Touch pad Answer: C QUESTION NO: 716 Which of the following operating systems have Flip 3D installed by default? A. Touch screen D. Windows 2000 D. A.D "Pass Any Exam.CompTIA 220-701: Practice Exam A. Any Time.com Ac tua A.actualtests. WindowsVista Premium B. WindowsVista Ultimate C. Keyboard C. Macintosh PC read/write access D. Windows Media Center C.co m 217 .

In a Windows Vista workstation.actualtests. To support dynamic disks B. Control Panel> Performance> Settings> System> Virtual Memory sts . To allow RAID support C. Any Time. System BIOS Answer: D QUESTION NO: 722 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer.co Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? m .com 218 Ac tua lTe A.www. Legacy support for older systems Answer: D QUESTION NO: 720 Answer: B QUESTION NO: 721 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. which of the following commands would the technician use? "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 719 Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? A. Add and Remove Programs C. Control Panel> Power Options D. Network Neighborhood> Ethernet controller B." . Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D. Support for file encryption D. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. My Computer> System> Performance> Settings> Virtual Memory B.

sfc B. WPA2 D. A notepad document on the desktop of the operating system Answer: B Which of the following is the STRONGEST wireless encryption standard? A. WEP128 C. Give the caller the username and password.com Ac tua lTe sts QUESTION NO: 724 . D. WPA Answer: C QUESTION NO: 725 An employee receives a phone call from a help desk. Never write down the passwords C. sigverif C. msconfig Answer: B QUESTION NO: 723 Which of the following is a best practice when informing users on how to remember a password? A. Contain on a sticky note on the back of the monitor B. C.CompTIA 220-701: Practice Exam A.www. Hide a password document in the workstation D. Any Time. Give the caller the information and inform an IT manager.co m 219 . B. Answer: A "Pass Any Exam. WEP64 B. Refuse the callers request and inform an IT manager. They state they need to upgrade the antivirus protection on the workstation. They ask the employee for their username and password.actualtests." . Refuse the callers request and inform the police. Which of the following should the employee do? A. ipconfig D.

C. Printer Driver B. primary services. printmanagement.CompTIA 220-701: Practice Exam QUESTION NO: 726 In order for the print spooler service to start or run correctly. D. Windows Spool Service C. print D. driver level services.com Ac Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? tua lTe sts A.co A print job fails to leave the queue.actualtests. B." . NIC driver . Print Spooler D. Which of the following services may need to be restarted? m 220 . Answer: C QUESTION NO: 727 Answer: C QUESTION NO: 728 A. These types of services are known as: A.msc Answer: D QUESTION NO: 729 Which of the following are the minimum requirements to run a 64-bit application in Vista? "Pass Any Exam. perfmon. dependency services. Any Time.msc B. services.msc C. registry level services. the print spooler requires other services to be running first.www.

Any Time. A 64-bit processor and a Vista Home Basic operating system B. Which of the following is the BEST response? "Pass Any Exam. how might a technician determine if the unit has WiFi capability? A. Check for an externalWiFi on/off toggle switch. This is because it is not only high speed but also supports isochronous data. which means delivering data at a guaranteed rate. Serial B. B. C. QUESTION NO: 732 A technician has just finished doing a repair and the client wants to know what repairs were performed.11b lTe Which of the following would be required to capture video from a digital camcorder? sts . 802.www. A dual-core 32-bit processor and a 64-bit operating system D.co m . Answer: D QUESTION NO: 731 Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. Check forWiFi radio on/off switch on the function keys. Check the Device Manager for a wireless network device.com 221 Ac tua A. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 730 A customer has just purchased a new laptop. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. Check for an external antenna.link and Lynx. Without knowing the specifics of that model. eSATA C. such as video devices. to describe their 1394 products. D. Other companies use other names. such as i. A 32-bit operating system and a 64-bit processor C.actualtests." . IEEE 1394 D.CompTIA 220-701: Practice Exam A.

please read it and then get back to me with any questions. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. "I replaced some of the computer parts and now it is functional.com 222 Ac tua A technician is on a repair job and is expecting an important personal call on their cell phone." B.www. This type of repair will not affect it. In the middle of doing the repair. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. I replaced the motherboard. The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. B. Which of the following is the BEST response? A. "Here is all my documentation for the repairs. C. Have the phone on vibrate before starting the repair. Your data should be fine. Which of the following is the BEST response to the clients next repair order? "Pass Any Exam." . I will let you know what happens after the repair.CompTIA 220-701: Practice Exam A." C. I am not replacing the hard drive. I cannot guarantee that your data will not be lost. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. the phone rings. Answer: A QUESTION NO: 735 A client is having a recurring problem with keys popping off their keyboard. Which of the following is the BEST action? lTe sts Answer: B . which is the main circuit board for the PC. Apologize and excuse oneself for a moment to take the call quickly outside the room.co m ." B. QUESTION NO: 734 A. "I am not sure if your data will be lost I will confirm with my manager. D." Answer: C QUESTION NO: 733 A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data. Well. D. D. Take the call.actualtests. Immediately leave and go to another room to take the call and deal with the repair later. Any Time. C.

com 223 Ac tua Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? lTe sts . B. while protecting the data from the operating system related issues? A. D. Front panel media lock B. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. Biometric fingerprint scanner D. making C: the OS and D: the data. Refuse to do the repair until the client learns how to type with long fingernails.Attributes.CompTIA 220-701: Practice Exam A." . Keylogger C.actualtests. Do the repair with a good attitude. D. B. Hide the sensitive data from casual view using folder Properties . Encrypt the sensitive data so that it cannot be read without a key. Answer: B QUESTION NO: 736 Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. C. Show the client how to put the keys back on. but let the client know that the client will be charged extra for the same repair next time. Partition the drive into two physical drives making C: the OS and D: the data. C.www. Answer: C QUESTION NO: 737 A. UPS "Pass Any Exam. Do the repair. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Partition the drive into two logical drives. Any Time. Barcode reader Answer: C QUESTION NO: 738 A user reports that the power briefly went out at home while they were in the middle of editing a very important file.co m .

com 224 Ac A. They have had the system for two years and use it primarily to download photos.co Answer: C m . Install an uninterruptible power supply (UPS). "Pass Any Exam. B. Suggest purchasing a newer processor. Any Time. B. Which of the following is the FIRST action to take? A. Cover the extra power plugs not being used with electrical tape. CMOS battery Answer: A QUESTION NO: 739 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Which of the following is the BEST action to take? sts QUESTION NO: 740 . Remove excessive dust and loose items. D. Check for and remove outdated components. Unplug the computer after testing and recommend to the client that they need to install a surge protector. Replace all cooling fans with new ones. Defragment the hard drive. Increase the systems RAM. D. Tell the client they need to install a surge protector soon. music and browse the Internet. C.www." . Leave it up to the client to take their own precautions. Larger power supply D. The system specifications are still very good. Power strip C.CompTIA 220-701: Practice Exam B.actualtests. Run CHKDSK on the hard drive. tua lTe A technician has replaced a power supply for a client and notices there is no power protection in use. C. Answer: A QUESTION NO: 741 A client reports that their system runs slowly. B. C. D.

Answer: B QUESTION NO: 743 Which of the following network classes exists if the default subnet mask is 255.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 742 After the technician performed a repair and has verified that the computer is working properly. D.co m 225 .actualtests. "Pass Any Exam.0.www. Identify the problem.0? A. C. B. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. Formulate a theory. which of the following actions should be taken NEXT? A. Class B C.255. Class C D.255. Class C D. Class B C. Establish a plan.0? A.255.0." . Class A B.com Ac tua lTe sts .255. Class D Answer: C QUESTION NO: 744 Which of the following network classes exists if the default subnet mask is 255. Any Time. Class A B. Document the actions.0.

1? A.1.1? A." . Any Time.0. Class A B.168. Class A B.22. Class D Answer: B QUESTION NO: 748 Which of the following network classes exists if a hosts IP address is 10.1. Class D Answer: A QUESTION NO: 746 Which of the following network classes exists if a hosts IP address is 192. Class D Answer: C QUESTION NO: 747 Which of the following network classes exists if a hosts IP address is 172. Class D "Pass Any Exam. Class B C. Class B C. Class B C. Class A B. Class C D. Class C D.co m 226 .30. Class C D.0.0? A.actualtests. Class C D.CompTIA 220-701: Practice Exam QUESTION NO: 745 Which of the following network classes exists if the default subnet mask is 255.www. Class B C.com Ac tua lTe sts .0? A. Class A B.172.

Router C. Virtual Memory D. D. B. dynamic IP address. Bridge Answer: B QUESTION NO: 750 Answer: B QUESTION NO: 751 Which of the following contains the settings to change the size of the paging file? A.com Ac tua lTe sts A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 749 Which of the following devices can automatically assign host IP addresses? A.actualtests. Device Manager C. Hardware Profiles Answer: C QUESTION NO: 752 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? "Pass Any Exam. .www. stationary IP address.co A host that has been assigned a permanent IP address is said to have a: m 227 . reserved IP address. Any Time." . static IP address. Switch B. C. Hub D. Task Manager B.

CompTIA 220-701: Practice Exam A. right click on the print job and select cancel. B. right click on the print job and select restart. How can a user continue a paused print job from the first page when using Windows XP? A. Double click the printers icon. right click on the print job and select cancel. Answer: A QUESTION NO: 755 How can a user delete an active print job when using Windows XP? A. The components driver is not found. Double click the printers icon. Double click the printers icon. right click on the print job and select restart. B.co Answer: A m 228 .www. Any Time. C. C." . Answer: D QUESTION NO: 753 How can a user temporarily stop an active print job when using Windows XP? A. right click on the print job and select properties. Double click the printers icon.actualtests. The components driver is outdated. right click on the print job and select pause. B. D. D. D. right click on the print job and select restart. right click on the print job and select resume. Double click the printers icon. The component is disabled. C. right click on the print job and select cancel. B. D. right click on the print job and select delete. Double click the printers icon. Double click the printers icon. The component is not installed. C. right click on the print job and select resume. Double click the printers icon. Double click the printers icon.com Ac tua lTe sts QUESTION NO: 754 . Answer: C "Pass Any Exam. Double click the printers icon. Double click the printers icon. right click on the print job and select properties. Double click the printers icon.

actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 756 A remote user cannot locate a printer connected to a host computer in a workgroup. Answer: C QUESTION NO: 757 How many concurrent connections can a Windows XP computer have established at any given time? A.www. The shared printer is not compatible with the host computers operating system. 20 Answer: B QUESTION NO: 759 Which of the following is an example of when a VPN should be used? A. Ports C. General . D. 5 B. A kiosk in a department store that looks up information in their online catalog. Any Time. "Pass Any Exam. B. A remote user updating the antivirus software on their notebook computer." . Print sharing has not been enabled on the host computer. B.com 229 Ac tua QUESTION NO: 758 lTe Answer: A sts A. C. Simple file sharing has not been enabled on the host computer. Which of the following is the MOST likely cause? A. The print drivers have not been installed on the users remote computer. Advanced B. 10 C. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? . Security D.co m In Printer Properties. 15 D.

with a response time to another site of two hours. Answer: D QUESTION NO: 762 A technician is working onsite on a virus problem affecting several computers and servers. Which of the following responses would be BEST to use? A. Call the service manager and inform them of the current situation.co Answer: D m . D. Call the service manager and inform them that the new service call cannot be made in time. B. A new service call is received.www. "Pass Any Exam. Answer: C QUESTION NO: 760 A technician has replaced a failed DIMM. Inform the customer of the expense that is being incurred. B. B. Which of the following is the BEST response when interacting with a customer? A. C. D.actualtests.com 230 Ac tua lTe sts QUESTION NO: 761 . Any Time. The technician has verified that the unit is working properly and is now updating the customer on the event. Please inform me if the PC will be processing more work than for which it was designed. Call the customer and reschedule for another time. Only ask the customercloseD. A remote salesman must transfer contract data to the corporate office. Please inform me if you continue to have any problems with this PC. Please try to be more conscious of static when using this PC. D. D.ended questions. Follow the manager's instructions. C. Which of the following would be the BEST choice to address this situation? A. Please inform me if you think you want me to come back and check it again tomorrow." . C. Be sensitive to the customer's culture. Call the new service customer and re-schedule the call for another time. A user checking their personal email at an office. Use technical acronyms to show your technical expertise.CompTIA 220-701: Practice Exam C. Call the service manager and inform them of the current situation.

Document the entire event.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 763 A technician has completed the repair of a problem on a PC. share this with the customer and take steps to minimize the reoccurrence. Upgrade the hard drive and reboot the system. D.co m . D. Remove the cover of the workstation case and use an ESD strap before the upgrade. NTFS-E is an invalid file system name. Which of the following is the NEXT step to take? A. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. Document the core actions and inform the customer the repair has been completed. Any Time. C. D. NTFS. B. B. CDFS. "Pass Any Exam. sts A technician is sent to do a hard drive upgrade in a workstation." .actualtests.www. Inform the customer of the steps taken during the repair and continue to the next service call. Unplug the workstation and begin the upgrade. B. C. HPFS. which of the following is the FIRST course of action to take? . share this with the customer and take any preventative measures. C. Before starting any work on the system.com 231 Ac tua lTe A. Document the solution. Answer: C QUESTION NO: 764 Answer: A QUESTION NO: 765 The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. Complete a full backup of the workstation before making any upgrades. FAT32. you can use only NTFS file system because only NTFS support encryption.

com 232 Ac tua lTe A." .INI file C. Installation of updated device drivers Answer: C QUESTION NO: 767 Answer: C QUESTION NO: 768 Which of the following is the FASTEST possible connection speed for an external hard drive? A.CompTIA 220-701: Practice Exam QUESTION NO: 766 Which of the following needs to be completed before a clean installation of Windows Vista can occur? A. Partitioning and formatting of the hard drive D. RAID sts . CMOS B.11n B. USB 2.www.4GHz spectrum.0 D. 802. Any Time. TPM D. The customer has installed a new cordless telephone recently that uses the 2. Proper configuration of the BOOT. Which of the following is the MOST likely cause of the customers issues? "Pass Any Exam. Installation of the NTLDR B. IEEE 1394a C.actualtests. VRAM C. IEEE 1394b Answer: D QUESTION NO: 769 A user is reporting frequent drops in the 802.11g wireless signal.co BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? m .

sts QUESTION NO: 771 . Windows Vista Home Basic C. ESD D." .E QUESTION NO: 772 Which of the following are known as malware? (Select TWO). Double-sided B. DLLs E. ECC Answer: D Answer: D. Electrical surges C.co m . Dual-channel C.www. WindowsVista Ultimate E.com 233 Ac A. RDRAM D. Which of the following operating systems needs to be used when performing this upgrade? (Select TWO). Freeware D.actualtests. Windows Vista 64-bit edition D. Any Time. Shareware "Pass Any Exam. EMI Answer: A QUESTION NO: 770 Which of the following memory types finds and corrects errors? A. Spyware B. Trojans C.CompTIA 220-701: Practice Exam A. Windows Vista Home Premium B. A. RFI B. and does not wish to lose any files in the process. WindowsVista Business tua lTe A customer wants to upgrade from Windows XP Professional to Windows Vista.

B.B QUESTION NO: 773 A user reports that none of their documents are printing. Hertz C. Frequency B. C. The user sent ten different documents over a span of an hour. Wattage D. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? . If the printer needs a firmware upgrade to print multiple documents at once. 32 "Pass Any Exam. Answer: D QUESTION NO: 774 Answer: C Explanation: Power supplies are rated in watts. Amperage sts A technician is building a new system for a client with multiple processors and hard disk drives.co m . Which of the following should the technician check FIRST? A.www.actualtests. you must be careful about the wattage it provides. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer. Any Time. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. D. While replacing the power supply in your PC. Amperage and resistance are not selling points for power supplies. QUESTION NO: 775 How many devices are supported on a single USB port? A. It is standard among power supplies and has nothing to do with the devices connected to the power supply.com 234 Ac tua lTe A. If the printer needs a memory upgrade to print multiple documents at once." .CompTIA 220-701: Practice Exam Answer: A. If the printer needs the queue cleared. If the print spooler service needs to be configured for multi-page printing.

64 C. The technician had planned to arrive five minutes early. Pull over. Listen and ask questions using non-technical terms. Which of the following is the BEST method of working with this user? A. B. Any Time.CompTIA 220-701: Practice Exam B. Repeat the steps multiple times so that the user can understand the computer terms.actualtests. reschedule for another time. Nickel Cadmium Answer: C QUESTION NO: 777 Answer: A QUESTION NO: 778 The technician is assisting a user who has little knowledge of computer terms. Call another technician and have the other technician reschedule the appointment for another date. D. C. call the customer from a mobile phone. "Pass Any Exam.www. Advise the user to not do anything else. 128 Answer: C QUESTION NO: 776 Which of the following battery types are used in MOST laptops? A. 127 D." . call the customer and cancel the appointment. Use an alternate route and get to the appointment ten minutes after the scheduled time.co m .com 235 Ac A. D. tua lTe The technician is driving from one appointment to the next and encounters a traffic jam. Lithium Ion D. Speak slowly. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. Pull over. Nickel Metal-Hydride B. Alkaline C. Which of the following is the BEST course of action? sts . B. and explain the delay. until the technician can arrive and work on the computer themselves. C.

Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. While the user is talking. to boot the computer and retrieve the users data to a shared network drive. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. C. explaining you will remote into the computer and assist in installing the printer. and then explain why they cannot get the printer installed themselves.co m . Answer: A QUESTION NO: 781 "Pass Any Exam. The company has provided remote control software. the hard drive has failed and the data cannot be retrieved within the hour. The user is attempting to install a local printer and has become frustrated and is berating the support staff." . The customer would like another computer so they can make their presentation that is due in an hour. D.www. Shut down the computer.com 236 Ac tua The technician is talking to a company user who is out of state on a business trip. Which of the following is the BEST course of action? A. Any Time. Work quickly. the customer demands the computer be replaced immediately. explain with authority. Which of the following is the BEST course of action? lTe sts . Remain calm and positive. C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 779 The technician has arrived at an angry corporate users desk to find a bluescreen. Remain positive with the user. B. Listen calmly to the user. Answer: C QUESTION NO: 780 A.actualtests. After listening to the user. and an error message of a corrupted file. and then tell the user to try the install once again. B. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. D. using the various OS options available. use MMC to grant administrative rights to the user. until they have completely calmed down. As the technician begins to evaluate the situation.

Discuss options acceptable to the customer to address the issue. they determine that the hard drive has failed. C. The customer states they have important documents and photos on the drive which cannot be replaced. Request the customer to leave the room while the call is answered. Establish the probable cause of the card failure for the customer. C. in case the customer decides to sue for loss of data. the video card is failing. what has happened to the drive and explain the options available. conducting an initial evaluation of the problem with the customer. The technician receives a call and the caller ID shows the call is from the technicians childs school. Document on the service record the steps the technician took to evaluate the drive. Which of the following options is the BEST course of action? A. but the data is gone. larger model. Immediately replace the hard drive with a new. Any Time. Explain to the customer in non-technical terms. D. sts The technician is on-site at a customers home. B. Answer: C Answer: D QUESTION NO: 783 The technician has confirmed through their testing. Which of the following is the NEXT step to take? A.com Ac tua lTe A.CompTIA 220-701: Practice Exam After the technician has evaluated the notebook. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information.co QUESTION NO: 782 m 237 . D. B. B.actualtests. Answer: C "Pass Any Exam. Inform the customer about the need to take the call from the school. such as a data recovery service. Which of the following is the BEST course of action? . Install an on hand video card and show the customer it is repaired. Ignore the call. explaining to the user the unit will be restored as quickly as possible. Question the customer on any changes made to the computer before installing the video card. C.www. Immediately stop working and leave the room to answer the call. D." . as the school can be contacted later in day.

www. B. Answer: D QUESTION NO: 785 The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. D. C. Which of the following is the NEXT step to take? tua lTe sts . Replace the PS2 keyboard with a USB keyboard and try again. Answer: C QUESTION NO: 786 A. Check the power connections to the equipment and see if there is a surge protector in use. Test the computer to determine the probable cause of failure. Ask the customer to open the printer properties and check the page size and paper orientation. C. as this may have deleted the network printer.actualtests. Which of the following is the NEXT course of action? A. Question the user to insure they do not attempt to make changes and break the computer again. B.co m .CompTIA 220-701: Practice Exam QUESTION NO: 784 The technician has completed the repair action on the computer. Re-evaluate the repair theory to ensure the issue will not occur again.com 238 Ac A customer states that none of the print jobs they have submitted have printed from the network printer. Any Time. Check the work area and keyboard for foreign substances. Answer: D QUESTION NO: 787 "Pass Any Exam. Boot to BIOS/setup and confirm the hardware settings are correct. Document the evaluation and actions taken. C. Which of the following would be the NEXT evaluation step? A. They have checked the printer and found coworkers have been printing documents. Check that the network printer is connected to the USB port on the users computer." . Ask the customer if they have installed a local printer at home. B. D. D. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer.

and then configure the card using the administrative account. Which of the following describes the NEXT step to take? A. B. The technician needs to install the scanner using the instructions provided. Answer: B QUESTION NO: 790 "Pass Any Exam. Answer: B QUESTION NO: 788 The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip.actualtests. After installing the card with the administrative account. D. and then install the drivers. D. Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. The technician has to use Device Manager to update the drivers and then attach the scanner. B. B. After installing the card.CompTIA 220-701: Practice Exam A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. C. If the external keyboard number lock is toggled on. D. C. Install the card using the customers log in. Docking stations will only work if an external power supply is connected. plug in the scanner. Any Time.www. The technician has to turn on plug and play before the scanner will work. ensure the phone and modem properties are set for the local area code. The technician has to boot. The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. check Network Places to ensure proper card functionality. have the customer test the card using their log in.co m 239 . the embedded keyboard will not function correctly. Answer: A QUESTION NO: 789 Which of the following statements is true when a docking station is used for the first time? A. Which of the following actions will BEST resolve the issue? A.com Ac tua lTe sts ." . After inserting the PCMCIA card. C.

B.co m 240 . If wireless security is enabled on the network. NETBEUI is designed to be used on small size LANs. the Infrared port will no longer function. Answer: A QUESTION NO: 791 Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? A. TELNET C.actualtests. Answer: A.com Ac tua When working within large computer networks." . which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). DNS D. When the Bluetooth function is enabled.D QUESTION NO: 793 Which of the following command line paths shows the recovery consoles installation? A. D:\i386\tools /cmdcons "Pass Any Exam. D:\i386\tools\console B. DHCP Answer: D QUESTION NO: 792 A. lTe sts . E. NETBEUI is unavailable on non-Windows operating systems. C.CompTIA 220-701: Practice Exam Which of the following statements is true about a laptop communication connection? A. Any Time.www. NETBEUI can only be used on pre-Windows NT networks. NETBEUI can only be used with DHCP. B. NETBEUI is not a routable protocol. D. HTTP B. The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. Bluetooth devices will need to add the security code. C. D.

Redirect the customer to another printer if available. C. Answer: A QUESTION NO: 796 When comparing solid state drives vs. more reliable. "Pass Any Exam. ensure the device is still online.CompTIA 220-701: Practice Exam C. D:\i386\utilities\console D. Solid state drives are slower. They have no moving parts and can tolerate vibration. They require more power than other drive types.co m 241 . Verify which printer the customer prints to. turn the printer off and on. The customer works at a company where the users all print to networked printers. Solid state drives are faster. They have a larger platter than other magnetic devices. more reliable." . Solid state drives are slower. magnetic drives. is setup as the default printer. Reinstall the printer drivers. turn the printer off and on. C. B.com Ac tua lTe sts Answer: C . QUESTION NO: 795 Which of the following characteristics apply to solid state drives? A. Solid state drives are faster. and verify the correct tray is being selected before printing. C. and require less power. D:\i386\winnt32 /cmdcons Answer: D QUESTION NO: 794 A customer reports that a computer can no longer print. Any Time. more reliable. and require more power. D. and require less power. and send a print job.www. Ask the customer which printer the customer prints to. They are susceptible to failure typically caused by strong vibration or rough handling. more reliable. run a print engine test. which of the following holds true? A. D. run a self-test.actualtests. and begin running diagnostics on the printer. and require more power. B. and then attempt to print from the computer. B. Which of the following is the BEST approach the technician should take? A. D.

CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 797 Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? A. Any Time. DVD media. DVD drives can readBlu-Ray media. D.com Ac tua lTe sts . and CD media. by default? "Pass Any Exam. DVD media." . B. B. C. DVD media. SATA drive Answer: C QUESTION NO: 798 Which of the following is a true statement regarding optical drives and backward compatibility? A. C. DVD drives can readBlu-Ray media. Blu-Ray drives can read Blu-Ray media. Flash drive D. but not CD media.co m 242 . Liquid cooling systems are less efficient than the traditionalheatsink technology. USB hard drive B. Answer: B QUESTION NO: 799 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? A. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. Blu-Ray drives can read Blu-Ray media. Liquid cooling systems are more effective at cooling the processor.www. Liquid cooling systems are less effective at cooling the processor. and CD media. DVD media. D.actualtests. Answer: A QUESTION NO: 800 Which of the following protocols uses port 23. IDE drive C. but not CD media.

FTP B. and a router transmits data directly to the device. A switch interconnects one or more networks. 21 C. QUESTION NO: 801 Which of the following ports needs to be blocked to prevent Internet access? A. 20 B.CompTIA 220-701: Practice Exam A. FTPS C. Any Time. 80 Answer: D Which of the following BEST describes the differences between a switch and a router? A. B. A switch interconnects devices on the same network to be able to communicate." .co m 243 . TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. and a switch transmits data directly to the device. A router broadcasts all data packets that are sent on the network. D. C. HTTPS D. 23 D.actualtests.www. Answer: C QUESTION NO: 803 Before performing a clean install of Windows XP professional. A switch broadcasts all data packets that are sent on the network. where a router interconnects devices on a network. where a router interconnects one or more networks.com Ac tua lTe QUESTION NO: 802 sts . which of the following file system formats would be the BEST choice for security purposes? "Pass Any Exam.

actualtests. B. Update the device drivers. Backup the hard drive. Suspend D. NTFS B.CompTIA 220-701: Practice Exam A. Any Time. Device Manager B. C.com Ac A.www. FAT32 C. Standby C. Wake on LAN (WOL) B. Format the hard drive. Partition the hard drive.co m 244 ." . which of the following is the BEST task to perform? A. CDFS D. Component services Answer: A "Pass Any Exam. Disk Management D. Answer: C QUESTION NO: 805 Answer: D QUESTION NO: 806 Which of the following tools can be used to update a driver? A. D. System Information C. Hibernate tua lTe Which of the following power management modes stores all data from memory to the hard drive and completely powers down? sts . FAT16 Answer: A QUESTION NO: 804 Before upgrading an operating system on a PC.

lTe sts . Broadcast name B.actualtests. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. Fingerprint scanner C. WPA2 Answer: D QUESTION NO: 809 Which of the following security devices uses biometric technology? A. Any Time. IR scanner B." . "Pass Any Exam. Encryption type D.www. Security key used C. WEP was the original encryption standard developed for WiFi networks. SAFER+ is used to encrypt Bluetooth communications. Wireless channel used Answer: A QUESTION NO: 808 Which of the following is the STRONGEST wireless encryption type? A. WEP B. WEP2 C. WPA was an upgrade. but WPA2 was the most secure standard. WPA D.11i network standard that ensures the most secure wireless encryption. Drive lock D.com 245 Ac tua Explanation: WPA2 is the more secure 802.co m . but that could be easily hacked.CompTIA 220-701: Practice Exam QUESTION NO: 807 The SSID on a wireless network is which of the following? A.

B.CompTIA 220-701: Practice Exam QUESTION NO: 810 Which of the following BEST describes a virus? A. Port 25 is setup for port forwarding. Ctrl + Alt + L D. Any Time. Windows Key + L Answer: D An exception is made for port 25.co m 246 . Which of the following has MOST likely been performed? A. Port 25 has been opened. Answer: A QUESTION NO: 813 Which of the following authentication technologies is the MOST effective? "Pass Any Exam. Answer: A QUESTION NO: 811 Which of the following key commands will lock a workstation? A. Ctrl + Alt + Esc B. Port 25 is running at full duplex. C. D. A program that is used to track user information for commercial reasons." . C. Malicious code that can propagate itself to different host files. A program that appears to be harmless but has a malicious agenda. A malicious program that spreads itself in a system without the need of a host. Windows Key + D C. D. Port 25 is no longer being used.actualtests.www. B.com Ac tua QUESTION NO: 812 lTe sts .

com Ac tua A technician is installing a hard drive that does not contain any movable parts inside. Optical C. The hard drive has been reformatted. SATA B. Answer: B QUESTION NO: 815 A. Which of following drive types did the technician install? lTe sts . IDE C. Solid state B.actualtests.co m 247 . D. PATA D. Any Time. Username and password B. B. Smart card Answer: B Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. Biometrics C. FDD "Pass Any Exam. Data has been backed up.www." . C. The hard drive is set to pre-format conditions. Solid state Answer: D QUESTION NO: 816 Which of the following devices writes data by burning an image to the media? A.CompTIA 220-701: Practice Exam A. BIOS security D. QUESTION NO: 814 The term data wiping refers to which of the following? A. Data has been restored.

HDMI B. VGA D.actualtests. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4.co m . IR keyboard D.com 248 Ac tua lTe sts QUESTION NO: 818 . Single-layer DVD D. Any Time. Laser barcode reader C. S-Video C. HDD Answer: B QUESTION NO: 817 Which of the following media types has a capacity of 4. Dual-layer DVD B. DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data "Pass Any Exam. Biometric devices Answer: B QUESTION NO: 819 Which of the following cable media types passes sound and video through one cable? A.www.CompTIA 220-701: Practice Exam D. Which of the following devices reads fonts by the reflection of white spaces between black bars? A.7GB of data. CCD barcode reader B. Floppy disk C.7GB? A." .

www. Resolution C. Any Time. Event Viewer Answer: A QUESTION NO: 823 Which of the following connection types will commonly be transmitted over RG-6 media? A.CompTIA 220-701: Practice Exam QUESTION NO: 820 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A. Control Panel C. Start Menu C. Satellite "Pass Any Exam. Task Bar D.co m 249 . Refresh Rate Answer: C QUESTION NO: 821 Which of the following places would a technician look to view the local drives? A. Auto Alignment B. Dial-up B. My Network Places B. Task Bar Answer: C Which of the following places would a technician go to view running system processes? A.com Ac tua QUESTION NO: 822 lTe sts .actualtests. Task Manager B. Degauss D. My Computer D." .

CompTIA 220-701: Practice Exam C. DSL D. Cable Answer: D

QUESTION NO: 824 Which of the following network connections uses an analog signal? A. Wireless B. Dial-up C. Cable D. Satellite

QUESTION NO: 825

Answer: A

QUESTION NO: 826 Which of the following interfaces allows for the FASTEST speed? A. USB 2.0 B. USB 1.1 C. IEEE 1394a D. IEEE 1394b Answer: D "Pass Any Exam. Any Time." - www.actualtests.com 250

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CompTIA 220-701: Practice Exam

QUESTION NO: 827 Which of the following speeds is the maximum transmission rate of the USB 2.0 interface? A. 400Mbps B. 480Mbps C. 800Mbps D. 1280Mbps Answer: B

QUESTION NO: 828 Which of the following is the maximum recommended cable length for connecting USB devices? A. 5 meters (16 feet) B. 7 meters (23 feet) C. 10 meters (33 feet) D. 15 meters (49 feet) Answer: A

Cardbus interfaces are mainly found on which of the following? A. Cell phones B. Notebooks C. Desktop PCs D. PDAs Answer: B

QUESTION NO: 830 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. 7 B. 15

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QUESTION NO: 829

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CompTIA 220-701: Practice Exam C. 63 D. 127 Answer: C

QUESTION NO: 831 Which of the following is the maximum transfer speed that can be achieved on SATA interface? A. 150Mbps B. 300Mbps C. 400Mbps D. 800Mbps

QUESTION NO: 832

Answer: B

QUESTION NO: 833

Which of the following devices has an extremely dangerous electrical charge when exposed? A. Laptop LCD screen B. CRT monitor C. USB mouse D. Optical DVD.RW drive Answer: B

QUESTION NO: 834

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A. Right click on My Computer > Properties > Computer Name Tab B. Right click on My Computer > Properties > Network Identification Tab C. Control Panel > System Applet > Properties > Advanced Tab D. Control Panel > System Applet > Properties > Computer Name Tab

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CompTIA 220-701: Practice Exam In Windows XP, which of the following is the proper way to delete a print job in queue? A. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B

QUESTION NO: 835 UAC is a security feature found in which of the following operating systems? A. WindowsVista Business B. Windows Server 2003 C. Windows 2000 Professional D. Windows XP Professional Answer: A

Which of the following 32-bit processors has 64-bit capability? A. Intel Pentium M B. Intel Itanium C. Intel Pentium 4 Extreme Edition D. Intel Core 2 Duo Answer: D

QUESTION NO: 837 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. Which of the following is the correct cable to use? A. 6-pin male to 4-pin female

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QUESTION NO: 836

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CompTIA 220-701: Practice Exam B. 9-pin male to male C. 4-pin male to male D. 6-pin male to male Answer: B

QUESTION NO: 838 A laptop user states that lately that when certain letter keys are pressed, numbers appear on the screen. Which of the following is the MOST likely cause of this situation? A. TheStickyKeys option is enabled. B. TheNumLock option is enabled. C. The ToggleKeys option is enabled. D. TheFilterKeys option is enabled. Answer: B

Answer: B

QUESTION NO: 840 Which of the following network media types uses pulses of light to transmit data? A. Fiber B. Cable C. DSL D. Satellite

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A. Older ATX power supplies are no longer available. B. Newer ATX power supplies are 20/24 pin compatible. C. Older ATX power supplies have a separate P4 connector. D. Newer ATX power supplies do not use pins 21 through 24.

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QUESTION NO: 839

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On the CPU Answer: D QUESTION NO: 843 Which of the following memory types must be used in pairs? A.com Ac tua lTe sts . Printer settings D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 841 Which of the following displays a list of print jobs waiting to process through a printer? A. Any Time. Printer properties Answer: B QUESTION NO: 842 Where is the L2 cache located? A. DDR2 C." . BNC "Pass Any Exam. SODIMM D. RDRAM Answer: D QUESTION NO: 844 Which of the following connector types is used on fiber cables? A.co m 255 . Print test page B. Between the CPU and RAM B. On the front side bus D. Print queue C.www.actualtests. SDRAM B. On thesouthbridge chip C.

802. 801.actualtests.11g D. Maximum output wattage D. ST C. Maximum output consumption Answer: C "Pass Any Exam. Plenum B. RJ-45 D.CompTIA 220-701: Practice Exam B. UTP Answer: A QUESTION NO: 846 Which of the following wireless types. by default. Non-plenum C. Any Time.co m 256 .11b Answer: B QUESTION NO: 847 Which of the following is used to rate desktop power supplies? A." . STP D.www.com Ac tua lTe sts . Maximum input voltage B. has the GREATEST throughput and amount of coverage? A. 802.11n C.11a B. 802. RJ-11 Answer: B QUESTION NO: 845 Which of the following cable types releases the LEAST amount of toxic fumes in a fire? A. Maximum resistance C.

The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board. Dealing appropriately with confidential materials B. D. Attach an external keyboard. Denial of Service (DoS) attack D.co m 257 . Which of the following threats has been attempted? A. Update the keyboard drivers. Trojan attack C. Re-install the OS. Professionalism in the workplace D. The technician explains this is against company policy. Press ctrl + alt + delete on the keyboard. Answer: C QUESTION NO: 849 A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone.T) Answer: B QUESTION NO: 851 "Pass Any Exam.A. Which of the following is the NEXT step in the troubleshooting process? A. Self monitoring. B. C. analysis and reporting technology (S." .R. Social engineering B.www.com Ac tua lTe sts . Compliance in the workplace C.actualtests. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. Mantrap Answer: A QUESTION NO: 850 New policies have just been developed by a companys IT Department. Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 848 A customer reports that their laptop keyboard does not work.M.

www. Configuration Utility D. "Pass Any Exam. Cultural Sensitivity D. Task scheduler C. Event Viewer B. It is company policy that all documents be labeled even if they are not sensitive. 328 meters (1076 feet) B. 150 meters (492 feet) Answer: B QUESTION NO: 854 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. 100 meters (328 feet) C. Which of the following security elements governs data sensitivity? A. Despite the stricter performance specifications. Unclassified B. Classification Answer: D QUESTION NO: 852 A technician is troubleshooting and wants to limit the amount of programs on startup. token ring.actualtests.CompTIA 220-701: Practice Exam A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked." . Device Manager Answer: C QUESTION NO: 853 A. Exceptions C.com 258 Ac Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.co m . 30 meters (100 feet) D. tua lTe sts . Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. and ATM. Any Time. Which of the following should be used? A.

actualtests.co m .CompTIA 220-701: Practice Exam A. This chemistry has a high energy density and is lightweight. fixed resolution of an LCD is called the native resolution. False Answer: A QUESTION NO: 857 "Pass Any Exam. Besides they only receive charge if the voltage is low. Due to this the battery overcharges and elevates temperature that causes permanent capacity loss. True B. Native resolution B.com 259 Ac Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them. QUESTION NO: 855 Which of the following battery chemistries has the longest life when used with portable computing devices? A. Any Time. Li-Ion Answer: D QUESTION NO: 856 It is possible to see status light indicators on the interfaces of NIC and Modem A. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. tua lTe sts .www. Base frequency Answer: A Explanation: The single. NiCd B. Alkaline D. Pixelation D. NiMH C. Contrast ratio C." . The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power.

In addition. Increased performance C. RIMM Answer: C "Pass Any Exam.CompTIA 220-701: Practice Exam Which of the following is not a benefit of laptop design? A. the motherboard and processor must support the standard. 72-pin SIMM C.co Which of the following is not a requirement for ACPI to function? m QUESTION NO: 858 260 ." . Any Time. basic input/output system (BIOS). Higher-quality construction Answer: B Explanation: Laptops cannot offer increased performance. YOU must be running Windows 95 or later C. tua lTe sts A. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. Portability B. . Answer: B QUESTION NO: 859 Which packaging is used for DDR SDRAM memory? A.www. The motherboard must support ACPI D. The BIOS must support ACPI B.com Ac Explanation: You need Windows 98 or later to use ACPI. 184-pin DIMM D.actualtests. and the operating system. ACPI must be supported by the computer motherboard. Desktop replacement D. 168-pin DIMM B. The processor must support ACPI. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop. You always need to compromise in configuration when you purchase a laptop in your decided budget.

Another computer with the same video card B.co m . Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. Point stick D. Mouse C. such as wireless communications. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? lTe sts .com 261 Ac A. ESD C. QUESTION NO: 861 Answer: A QUESTION NO: 862 You are having problems with the video card in one of your computers. CRT D. The SIMM is the predecessor to the DIMM.5v." .) A. QUESTION NO: 860 Which laptop input device was released with the IBM ThinkPad series of laptops? A. The video card manufacturer's website C. Any Time. RFI B.www. 200 MHz and 266 MHz with operational voltage 2.CompTIA 220-701: Practice Exam Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development.actualtests. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies. The SDR SDRAM uses DIMMs with 168 pins. Touchpad B. Where could you check for troubleshooting information? (Choose all that apply. The manual that came with the card "Pass Any Exam. EMI tua Which of the following is a disturbance that affects an electrical circuit.

D. Boot the system without scanning drives. Windows loads only basic files and drivers so that you can find out the configuration errors easily. Run Windows without processing AUTO EXEC. C.co m 262 .CompTIA 220-701: Practice Exam D. QUESTION NO: 864 QUESTION NO: 865 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum. Skip loading the Registry. Developing D. thus forming an image on the drum? A.actualtests. Writing B. Start Windows using only basic files and drivers. Logic bomb D.BAT and CON FIG.www. Answer: C Explanation: When you boot Windows in Safe Mode. Transferring C. Any Time.com Ac Answer: A tua A. DOS B." .SYS B. Cleaning Answer: A "Pass Any Exam. The server log Answer: B. Worm C.C QUESTION NO: 863 What does Safe Mode allow you to do? A. Social engineering lTe Which type of attack denies authorized user's access to network resources? sts .

CompTIA 220-701: Practice Exam Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. Any Time. Enhanced Startup Disk (ESD) D. B. D. Generators eliminate the requirement to establish log-in attempt limitations.actualtests." .com Ac tua A. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. Dirty drum D. What can we benefit from a password generator? . Defective toner cartridge B. it can be easier to use a password generator based on that set of rules than to manually create passwords. Automated System Recovery (ASR) B. Brokenfuser Answer: B QUESTION NO: 867 Answer: D QUESTION NO: 868 What do you use in Windows XP to create a recovery disk? A.www. thus forming an image on the drum.EXE C. QUESTION NO: 866 Which of the following could be the cause of paper jams on a laser printer? A. RDISK. Generators create new passwords every time a user signs in to prevent social engineering.co m 263 . Worn pickup rollers C. C. you need to use Automated System Recovery (ASR). When a password policy enforces complex rules. Generators eliminate a user's tendency to create passwords that can be a security liability. Generators extend the requirement to periodically change passwords. lTe sts A password generator can be part of a password manager. "Pass Any Exam.

and CD media. DC out C.co m 264 . AC in. respectively. A. CSMA/CA D.com Ac tua Explanation: The AC in. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. True B. of power supplies and AC adapters? A. AC in. AC out B. ISO C. CSMA/CD Answer: A QUESTION NO: 872 "Pass Any Exam.www. DC in. AC out Answer: C QUESTION NO: 871 What model is used to provide a common way to describe network protocols? A.CompTIA 220-701: Practice Exam QUESTION NO: 869 Blu-Ray drives can read Blu-Ray media. lTe sts . False Answer: A QUESTION NO: 870 Of the following voltage pairings." . Any Time.actualtests. DVD media. DC in. DC out D. OSI B. which one accurately represents the input and output.

QUESTION NO: 874 The program that performs an upgrade from Windows NT to Windows XP is called A. Incremental D. INSTALL.com Ac tua A. 802.11g. SETUP. you need to select the normal backup type. 802. Any Time. 802.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2.11d D.11b and 802. 802.) .11a B.EXE "Pass Any Exam. Although Incremental backup clears the archive bit.EXE D.11d is not a commonly implemented standard. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.4GHz radio frequency and are directly compatible with each other? (Choose all that apply.11b C.11a operates in the 5GHz range and 802.4GHz radio frequency range and are directly compatible with each other are 802.BAT B. Copy backs up all files but does not clear the archive bit.www." .11g lTe sts Which of the following wireless IEEE standards operate on the 2. Complete B. 802. WINNT32. Normal C. There is no such option as Complete backup. WINNT. QUESTION NO: 873 Answer: B.co m 265 . it only backs up files the files that have changed since the last backup.EXE C. The normal backup clears the archive bit after backing up to let the system know that the file was backed up.actualtests.CompTIA 220-701: Practice Exam What type of backup will back up all selected files and then clear the archive bit? A.

CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 875 High-density three and a half floppy diskettes have a formatted capacity of: A. 360KB B. 720KB C. 1.44MB D. 2.88MB Answer: C Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1.44MB. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. The extended-density 3½? floppy diskettes can be formatted to 2.88MB.

Which component of physical security addresses outer-level access control? A. Perimeter security B. Mantraps C. Security zones D. Strong passwords Answer: A

Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. It is the first layer of access control that is intended to delay or deter entrance into a facility.

QUESTION NO: 877 In order to delete and/or replace system files, which command do you use to remove the Hidden, System, and ReaD.Only attributes on the file before you replace the file? A. UNDELETE B. ERASE

"Pass Any Exam. Any Time." - www.actualtests.com

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QUESTION NO: 876

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CompTIA 220-701: Practice Exam C. ATT RIB D. DELETE Answer: C

QUESTION NO: 878 The most appropriate way to remove a USB device on a laptop computer is to stop the device first, and then remove it from laptop. A. True B. False Answer: A

Answer: A

QUESTION NO: 880

All of the following are Windows file-related problems except_________ A. System files not found B. Configuration file issues C. AUTO EXEC.BAT issues D. Swap file issues OE- Boot file issues Answer: C

QUESTION NO: 881

"Pass Any Exam. Any Time." - www.actualtests.com

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Which of the following topologies allows for network expansion with the least amount of disruption for the current network users?

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QUESTION NO: 879

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CompTIA 220-701: Practice Exam A server on your network will no longer accept connections using the TCP protocol. The server indicates that it has exceeded its session limit. Which type of attack is probably occurring? A. TCPACKattack B. Smurf attack C. Virus attack D. TCP/IP hijacking Answer: A

QUESTION NO: 882 The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. A. True B. False Answer: A

QUESTION NO: 883

The edit command line tool is able to open a text based word processor A. True B. False Answer: A

QUESTION NO: 884

Which of the following file attributes are available to files on a FAT32 partition? A. Hidden, B. Read Only C. Archive D. System E. Compression Answer: A,B,C,D Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 268

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CompTIA 220-701: Practice Exam On a FAT 32 partition in Windows XP you can set Hidden, Read Only, Archive, and System attributes on the files. The attributes such as Encryption and Compression are not supported by FAT 32. They are supported by NTFS files system.

QUESTION NO: 885 You are administering a system that has been locked down for security reasons. You notice that among all of the other ports, port 443 and port 80 have been disabled. What services are associated with these ports? (Choose two.) A. Telnet B. FTP C. HTTP D. HTTPS Answer: C,D

QUESTION NO: 886

Answer: C

QUESTION NO: 887 USB, eSATA and Express Card/54 are examples of hot pluggable devices A. True B. False Answer: A

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The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. Refer to the following Internet connectivity methods, which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE?

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CompTIA 220-701: Practice Exam QUESTION NO: 888 Which of the following statements regarding floppy drive installation is true? A. Like a hard drive, the floppy drive requires no external access. B. Like DVD.ROM drives, floppy drives have a 5.25-inch form factor and must be installed in the larger drive bays C. Because it is antiquated technology, floppy disk drives can no longer be purchased new. D. Although some drives might not clearly key the receptacle for the Berg power connector, you must insert the connector correctly or the drive can be damaged. Hide answers/explanations Answer: D

Answer: B

QUESTION NO: 890

A. POST B. User Accounts C. BIOS D. LDAP Answer: C

QUESTION NO: 891 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete, modern operating system on a computer lacking mutable secondary storage? "Pass Any Exam. Any Time." - www.actualtests.com 270

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QUESTION NO: 889

www.actualtests. Floppy D. if it is used in a hotel or on an airplane." . the portable computer will automatically connect to a wireless network. Wireless Zero Configuration Answer: B QUESTION NO: 893 For modern motherboards. Internal hard drive Answer: A QUESTION NO: 892 As portable computers are used in a variety of locations. For example.com 271 Ac tua lTe sts . Network C. Driver signing D. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. Live CD B. which statement concerning CPU and RAM configuration is most true? A. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM. Answer: A QUESTION NO: 894 Warm is a type of: "Pass Any Exam. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. Which of the following feature enables that? A. C.CompTIA 220-701: Practice Exam A. Roaming profile B. a portable computer with a docking station is generally connected to a local wired network. D. Hardware profile C.co m . Any Time. B. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. however.

www.com Ac A. False Answer: A "Pass Any Exam.ROM drive tua You are an IT professional in an international company." . True B. malicious software that monitors Internet surfing habits C.co m 272 . Remove LCD C. During your working hours. HTTP Answer: B QUESTION NO: 896 Answer: A QUESTION NO: 897 Aero is a feature of the Windows Vista Ultimate operating system A. malicious software that is self-replicating and self-propagating B. Remove Backlight D. WAN D.CompTIA 220-701: Practice Exam A. malicious software attached to another piece of software Answer: A QUESTION NO: 895 Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? A. As an experienced technician. Remove PC card adapters B.actualtests. VPN C. what is your recommendation so as to avoid the potential damage during transit? lTe sts . FTP B. Remove DVD. a customer calls you and is wondering what requires special attention if he wants to ship a laptop. Any Time. malicious software that changes the user's home page D.

which one about the Virtual Private Network (VPN) is the most appropriate? A.com 273 Ac tua lTe sts .www. Subnet mask C.co m . A VPN is a private network between two computers using wireless cards without using a wireless access point between them. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date." . A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.B QUESTION NO: 899 Refer to the following descriptions. C:\Windows\System32 Answer: D QUESTION NO: 901 "Pass Any Exam.actualtests. D. C:\System32\Win B. A VPN is a secured line of communication between two points through a public network. Any Time. Default gateway D. IP address B.) A.CompTIA 220-701: Practice Exam QUESTION NO: 898 Which elements are required to communicate on a TCP/IP network? (Choose all that apply. C:\Win\System32 D. Hide answers/explanations Answer: C QUESTION NO: 900 Which of the following locations is common for system files? A. B. DNS server Answer: A. C:\System\Windows32 C. C.

what is the error that will be generated? A. Inverter C. sts . SPGA Answer: B QUESTION NO: 904 Which optical disc format supports a data capacity of 25GB? "Pass Any Exam. Screen D." . Backlight B. It also occurs when a program tries to access a memory address which does not exist. Backdrop Answer: A QUESTION NO: 902 When a Windows-based application attempts to access memory another program is using.com Ac QUESTION NO: 903 tua lTe Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot.CompTIA 220-701: Practice Exam Which LCD component is responsible for providing brightness? A. LPGA D. System lock-up Answer: B Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A.co m 274 .actualtests. Windows protection error B. Any Time.www. Socket479 B. General protection fault C. ZIF C. Illegal operation D.

Double-sided. Right-clicking the mouse and dragging the Taskbar to make it bigger B.co m 275 . pausing until the pointer turns into a double-headed arrow.CompTIA 220-701: Practice Exam A. Highlighting the Taskbar and double-clicking in the center . Double-sided.com Ac Which of the following is not one of the three major components of a hard disk drive system? tua lTe sts A. Hard disk D. No other given options can store roughly more than 17GB of data." . Any Time. Controller C. QUESTION NO: 905 The Taskbar can be increased in size by Answer: C QUESTION NO: 906 A. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. Single-sided. Host adapter Answer: A Explanation: The three major components of a hard disk drive system are hard disk. Double-sided. double-layer DVD+R B. controller. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format.R D. and a host adapter. and then clicking and dragging D.www. Left-clicking the mouse and double-clicking the Taskbar C. A HDD magnetically stores data on discs that are known as platters.actualtests. single-layer DVD. The dual layer capacity of Blu -ray disk is 50 GB. Moving the mouse pointer to the top of the Taskbar. single-layerBlu-ray disc C. "Pass Any Exam. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. Drive interface B.

Perimeter security D. you explain. Social engineering B. 22 C. IDS system C.actualtests. What is usually a cause of this? m 276 .com Ac tua lTe sts A. Underclocking . Any Time. Some attacks. 23 D. Spilled liquid B. you're trying to educate users on the importance of security. Improper manufacture C.co While inspecting a motherboard." .www. Biometrics Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. Which port will you need to block to prevent Telnet from being used? A. 24 Answer: C QUESTION NO: 908 Answer: C QUESTION NO: 909 As part of your training program. you decide to use your firewall to block the Telnet protocol. you notice a discolored area. You explain to them that not every attack depends on implementing advanced technological methods. "Pass Any Exam. 21 B. take advantage of human shortcoming to gain access that should otherwise be denied.CompTIA 220-701: Practice Exam QUESTION NO: 907 To increase security. Power surge D. What term do you use to describe attacks of this type? A.

/? B. 7 Answer: C Explanation: IEEE 1394 standard was first developed by Apple. Other companies make use of other named such as i. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. to describe their 1394 products. This is because it is not only high speed but also supports isochronous data. It was used with trademarked name FireWire. Tracert "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 910 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer.co m . /and D. Ipconfig C.www. A. which can connect up to __peripherals in a daisy-chained topology. 63 D." .link and Lynx. Any Time. QUESTION NO: 911 A. Ping B.com 277 Ac tua Which of the following options can be used with a command at a command prompt to see what options are available with it? lTe sts . 127 C. such as video devices. which means delivering data at a guaranteed rate. 15 B.actualtests. /help C. /more Answer: A QUESTION NO: 912 Which tool can be used to test connectivity and see the path taken to reach another host? A.

Toner cartridge are used in Laser toner cartridges contain dry ink (toner).CompTIA 220-701: Practice Exam D.) "Pass Any Exam. how can you start a search for files and folders? A.actualtests. QUESTION NO: 914 In Windows XP. This ink is fired through Ink Cartridge. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. Ink cartridge B. C. Any Time.www. Nslookup Answer: C QUESTION NO: 913 Which device in a bubble-jet printer contains the printhead? A." .exe at the command prompt.com 278 Ac tua lTe sts . Click Start-> Search.co m . Left-click a directory and choose Find. Answer: D QUESTION NO: 915 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Toner cartridge C. Daisy wheel D. D. A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper. Run search. Paper tray Answer: A Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. B. Click Start-> All Programs-> Search. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides.

1. AT system connector B. Answer: B.) sts QUESTION NO: 917 . Keep records of accident reports. D. ATX system connector Answer: C "Pass Any Exam. which of the following are good procedures to follow? (Choose all that apply.CompTIA 220-701: Practice Exam A.www. Class C D. Lift by bending over at the waist. B.226.18. This is not a valid IP address Answer: B Answer: C. lTe When moving computer equipment. Berg C. Ensure that there are no safety hazards in your path. What class is this address? A. Carry monitors with the glass face away from your body. D. Class B C. Attend yearly OSHA safe work environment seminars. Use a cart for heavy objects. C.D QUESTION NO: 918 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A.D QUESTION NO: 916 You have a computer with the IP address 171. B. Display an OSHA poster in a prominent location.C. C.actualtests.co m 279 . Class A B.com Ac tua A." . Molex D. Any Time. Provide properly maintained tools and equipment.

A broken cleaning blade Answer: C. Any Time.com Ac tua QUESTION NO: 921 lTe Answer: A sts A.D QUESTION NO: 922 Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? "Pass Any Exam. you see residue from previous images on the output." . without sacrificing the mobile computing functionality of the machine. False . What two things are the most likely causes of this problem? (Choose two. True B. as well as additional ports.) A. S4 Answer: C QUESTION NO: 920 The docking station adds expansion capabilities. A faulty transfer corona wire B.co m 280 . S3 D. to a laptop. For example. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer. An overheating printer C.www.CompTIA 220-701: Practice Exam QUESTION NO: 919 Which of the following sleep modes is also known as Standby? A. S1 B. When you print documents on your laser printer.actualtests. S2 C. A bad erasure lamp D.

state drives D. Molex connectors are used with PATA hard drives. there is something wrong with it. while Berg connectors are used with floppy drives. So." . Recently. D. he takes the computer to the Repair Center and as a technician. B. Optical drives Answer: C QUESTION NO: 923 A customer has purchased a laptop computer for half a year.www. but he has no idea what the problem is. you are responsible for fixing the problem. Therefore they use Molex connectors. Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. SATA hard drives most often use the same type of power connector as PATA hard drives. the customer is anxious to know when he might come back to pick up his computer.co m . If the computer is going to be used in Europe the voltage selector switch on the back of the power "Pass Any Exam.com 281 Ac tua lTe sts . The technician will get back to them as soon as possible. Inform the customer that others are waiting. Ask the customer to check daily to see when it is completed. The 4 pin Berg connectors provide power supply to floppy drives. Thumb drives B. Give the customer an estimated time for repair based on the technicians assessment. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. Before leaving the Repair Center.actualtests. Memory cards C. B.CompTIA 220-701: Practice Exam A. C. Any Time. What is the best answer to that? A. D. Ask the customer when they would like to have the work completed. SoliD. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. C. Answer: A QUESTION NO: 924 Which of the following statements about power supplies is true? A.

co m 282 . 300. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. Any Time.CompTIA 220-701: Practice Exam supply should never be switched to the lower setting rather it must be set at the higher setting. 300volts B.000 volts is below human sensation. QUESTION NO: 925 What is the approximate minimum level of static charge for humans to feel a shock? A.www. Both SATA Power connector and Molex connector cannot be used on the same drive.000 volts to feel a shock. The P8 and P9 connectors are used by AT-based motherboards.com Ac tua lTe Explanation: The humans need an electrostatic discharge of 3. It has a fliparound screen and can be held like a large notebook.000volts C. Luggable B. "Pass Any Exam.actualtests. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function." . Netbook D. 3.000volts Answer: B QUESTION NO: 926 Which kind of laptop was designed to look and function like a paper notebook? A. 30. sts . It also allows you to write notes directly on the screen with a special pen called stylus. The charge below 3. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. SATA hard drives and PATA hard drives do not use the same type of power connector. Tablet C.000volts D.

True B.actualtests.www.co m 283 . Any Time." . eSATA and Express Card/54 are examples of hot pluggable devices A.CompTIA 220-701: Practice Exam QUESTION NO: 927 USB. False Answer: A "Pass Any Exam.com Ac tua lTe sts .

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