CompTIA 220-701

220-701 CompTIA A+ Essentials

Practice Test
Version 1.3

CompTIA 220-701: Practice Exam QUESTION NO: 1 Which of the following types of portable media offers the LARGEST storage capacity? A. DVD.DL B. CD.RW C. CD.R D. DVD.R Answer: A

QUESTION NO: 2 Which of the following are valid ports for printing over a network? (Select TWO). A. USB 001 B. \\computername\sharename C. SNMP D. IP_ip_address E. IEEE 1394 Answer: B,D

QUESTION NO: 3

While performing a preventative maintenance check on a personal computer, a technician notices that several unused expansion card slots have open ports. Which of the following BEST describes why the covers for these card slots should be reinstalled? A. Help limit radio frequency interference (RFI) inside the case. B. Help ensure proper air flow through the case. C. Help prevent moisture buildup in the case. D. Help limit electrostatic discharge (ESD) inside the case. Answer: B Explanation: The chassis of a PC is designed for proper internal airflow across the various components. However, if your PC's enclosures are open, then the cooling of the PC changes dramatically. The "Pass Any Exam. Any Time." - www.actualtests.com 2

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Explanation: \\computername\sharename is a net command that manages network print jobs and IP_ip_address is a static IP address that is configured on a network printer so that it can be seen on the network by a computer. This address can be verified from printer's configuration.

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CompTIA 220-701: Practice Exam cooling of some components can be reduced or totally eliminated and can cause damage.

QUESTION NO: 4 Which of the following protocols uses port 80? A. SMTP B. HTTP C. HTTPS D. FTP Answer: B Explanation: The port 80 is associated with HTTP TCP/IP protocol.

QUESTION NO: 5

Answer: B

QUESTION NO: 6 Users are reporting that print jobs being sent to a shared printer are not printing. A technician has verified the printer is online and prints a configuration page from the printer. Which of the following is the MOST likely cause of the issue? (Select TWO). A. QoS for printing is not functioning over the LAN. B. The printer needs to have a cartridge replaced. C. A job in error status is at the top of the print queue. D. The printers IP address has changed.

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Explanation: To find the port that your printer is currently using, you need to open the properties of the printer from the Printer's Control Panel

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A. The print queue window from system tray B. Properties of the printer from the Printers Control Panel C. Print spooler view in the Printers Control Panel D. Properties of the port within Device Manager

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Which of the following allows verification of the port that a printer is currently using?

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CompTIA 220-701: Practice Exam E. New drivers have been released and need to be installed. Answer: C,D Explanation: The possible cause of the problem in this case is that either a job in error status is at the top of the print queue or the IP address of the printer has changed. Sometimes, certain print codes in the file that is printing can confuse the print job and the job gets stuck in the print queue. The printer would not start printing again till that print job is removed from the queue. Sometime if the IP address of the printer is changed you cannot print. To find this problem you can ping the printer from your computer.

QUESTION NO: 7

Answer: C

QUESTION NO: 8

Which of the following bus speeds is used for a PCIe card? (Select TWO). A. 1x B. 3x C. 6x D. 8x E. 24x Answer: A,D Explanation:

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Explanation: With twisted pair cable you can use RJ-45 connector. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN), especially Ethernets

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A. T-Connector B. BNC C. RJ-45 D. LC

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Which of the following connector types is used with twisted pair cable?

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CompTIA 220-701: Practice Exam For a PCIe or PCI expansion card, 1x and 8x bus speeds can be used.

QUESTION NO: 9 A user calls and says they cannot get to the Internet. How would a technician walk the user through checking the IP address and default Gateway on the computer? A. Start>Run>typeipconfig>click OK and ask user to read the results. B. Start>Run>typecmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results. C. Start>Run>typecmd>click OK>type ipconfig /release>press enter key and ask user to read the results. D. Start>Run>typecmd>click OK>type ipconfig /all>press enter key and ask user to read the results. Answer: D

QUESTION NO: 10

Which of the following BEST describes the function of a DNS server? A. Secures network traffic through shared key encryption. B. Provides resolution of host names to IP addresses. C. Provides security for a network through the use of ACLs. D. Dynamically assigns IP addresses for easy client configuration. Answer: B Explanation: The main function of DNS is the mapping of IP addresses to human readable names. The DNS server strictly functions as an ip address lookup for a given domain name.

QUESTION NO: 11 Which of the following is needed to perform an ASR restore in Windows XP? "Pass Any Exam. Any Time." - www.actualtests.com 5

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Explanation: The Ipconfig command is used to find the IP configuration information of a computer. The Syntax IPCONFIG /all displays full configuration information. You can type the Ipconfig command by clicking Start->Run and then typing cmd to open the command prompt to type the ipconfig command.

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. Although the creation is based on slipstreaming technology the exact way each manufacturer achieves it is totally different and unique. D.CompTIA 220-701: Practice Exam A.actualtests. B. Any Time. A. Recovery console C.www. The recovery process will start. ipconfig E. chkntfs B.com Ac A technician notices that there is a second partition on the primary hard drive.. C. dxdiag C. A recovery partition put there by the manufacturer. To perform Automated System restore you need to boot the computer with the OS CD and then as soon as you see the message: "Press F2 to run Automated System Recovery (ASR) . Operating system CD B. This partition is not assigned a drive letter and is not accessible from Windows. you need Operating system CD and the recovery floppy disk that you have created." . ERD disk Answer: A Explanation: To perform an ASR restore in Windows XP .co m 6 . Space reserved by the drive manufacturer for firmware. Which of the following is the MOST likely explanation for this extra partition? tua lTe sts . A potentially dangerous virus has been downloaded onto the system. Vendor recovery CD D. tracert D." at the bottom of the screen. Space set aside by Windows for use by the virtual memory swap file. Answer: D Explanation: The second partition is the recovery partition put by the manufacturer and how it is achieved is proprietary. press F2. QUESTION NO: 12 Which of the following commands verifies connectivity between two hosts? (Select TWO).E QUESTION NO: 13 A. ping Answer: C. "Pass Any Exam.

0.0 D. Inkjet printer D. Parallel port B. Laser printer "Pass Any Exam.255.1 B. 255. Thermal printer C. Impact printer B.0. 224.0 C.actualtests.co m 7 ." .255. Serial port C. Which of the following would the technician use? A.0. QUESTION NO: 16 Which of the following printers would be the BEST choice for printing on multi-part forms? A.0.0. They are used for the RS-232 (serial) ports QUESTION NO: 15 A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Any Time.255.CompTIA 220-701: Practice Exam QUESTION NO: 14 Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer? A.0 Answer: C Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255. USB port Answer: B Explanation: If a laptop computer has 25 or 9 pin connector with male pins on the back of it then it indicates that the laptop contains a Serial port. 255. IEEE 1394 port D.0.255. 255.0.com Ac tua lTe sts .www.

When the technician arrives. D.www. A Trojan may have infected the OS or worked its way into the MBR. they discover that the user is very worried they will not be able to complete a research paper they've been working on which is due by the end of the day. QUESTION NO: 17 A user reports that their computer suddenly will not boot. PS/2 peripherals D. Blaming him or giving him an unpractical suggestion will make the user think that you don't understand the urgency of his work and therefore not taking his problem seriously. Express Card/54 C. Which of the following is an appropriate response to the users concerns? A.com Ac Explanation: The appropriate response for the customer in this situation will be to comfort user by telling him that you understand his concern.co m 8 . Any Time.CompTIA 220-701: Practice Exam Answer: A Explanation: The Impact printer or dot matrix is the only printers that allow you to print multipart forms because they can handle the thickness of these documents and print through all the layers. USB "Pass Any Exam. MIDI devices E. and will try to solve his problem as soon as possible so that he can finish and submit his research papers." .actualtests. and will try to have your computer working again as quickly as possible so that you can finish your report. C. eSATA B. you should have created a backup copy so you could finish it on another computer. I understand your concern. If the paper was so important to you. What did you download recently that caused the problem? B. tua lTe sts . I am sure your professor will understand and you will be able to turn in the paper tomorrow. I do not understand why you are upset. A. NIC F. Answer: B QUESTION NO: 18 Which of the following hardware is hot pluggable? (Select THREE).

" . "Pass Any Exam. Express Card/54. Recycle the monitors after removing the capacitors for use in other monitors.F Explanation: The hot pluggable hardware that you can purchase for computer is eSATA . QUESTION NO: 19 Which of the following is an advantage of upgrading to a 64-bit version of Windows? A. Which of the following safety measures should the technician take? A. A greater number of dynamic disks or disks larger than 1 TB can be supported.CompTIA 220-701: Practice Exam Answer: A. B. Multiple applications running in 16-bit compatibility mode are supported. C. Answer: D Explanation: To shift fifteen CRTs to the other side of the building and get new LCDs from there. More than 4GB of RAM. C.www. and USB is designed to allow users to install and remove modules at any time. . Express Card/54. D. Wear anti-static wrist straps to prevent ESD in the new monitors. you should request for the help of several technicians for lifting the CRT monitors and use a cart for transporting them. The storage room is on the other side of the building. Any Time.actualtests. D. Answer: C QUESTION NO: 20 A technician is replacing fifteen 21 CRTs with 19 LCDs. External Serial Advanced Technology Attachment or eSATA is an external interface for SATA hard drive. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them. A new anti-virus protection scheme called Data Execution Prevention is supported. B.co m 9 . without having to switch off their systems. and USB.com Ac tua lTe sts Explanation: The advantage of upgrading your 32 bit Windows to a 64-bit version of Windows is that They supports more than 4GB of RAM and in some cases supports up to 128GB of RAM. in some cases up to 128GB of RAM can be supported. While moving computer equipment from one place to another.B. make sure that you use carts for heavy objects and the path that you are using for taking these object is free of safety hazards otherwise you may fall and hurt yourself. Wear a back brace when lifting and carrying the CRTs to the storage room.

ROM? A. and install the operating system. QUESTION NO: 23 Which of the following BEST describes the initial process of setting up a new operating system from a CD.CompTIA 220-701: Practice Exam QUESTION NO: 21 A technician is installing Windows XP on a system that has a SATA HDD. Any Time. lTe After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Format a partition. Install a larger fan near the hard drive to cool the system. the drive must be removed and replaced again. B.co m 10 . "Pass Any Exam. and install the operating system. B. During the installation. Explanation: The above scenario indicates that the hard drive being replaced is corrupt and damaged.com Ac Answer: C tua A." . Which of the following will the technician MOST likely have to do to start the installation? A. D. Remove and replace the drive. Press the F2 Key D. Create a partition. format the partition. Which of the following should the technician do? sts QUESTION NO: 22 . Pressing F6 will ensure that you don't miss the SATA driver prompt screen when it has finished loading all the drivers. Therefore. Press the F8 Key B. install device drivers. Apply more thermal compound and reseat the drive. C. Clean the drive with compressed air and continue to use it.www. Press the F6 Key Answer: D Explanation: To install Windows XP on a computer that uses a SATA hard drive. a blue screen with a message at the bottom appears and prompts you to press F6 if you need to install a third party SCSI or RAID driver. you may need to Press the F6 Key because a new SATA hard drive needs SATA drivers disc during the Windows Setup process.actualtests. Press the F3 Key C.

actualtests. D. Answer: B Explanation: To set up a new operating system on your computer using the CD-ROM. Ask the customer permission to put them on hold and listen politely to the co-workers stories. VGA.com Ac While a technician is responding to a customers call. a co-worker keeps insisting on telling the technician about their weekend. PS/2 C. you need to first create a partition and then format the partition to prepare it to be used by the OS and then install the operating system. Put the customer on hold just for a few minutes and join the conversation. USB B. PS/2. VGA. "Pass Any Exam. DB9. Ask the customer permission to put them on hold and politely ask the co-worker to talk later. create a partition. and create a partition. and USB. PS/2.www. Which of the following is the BEST course of action? tua lTe Explanation: The interfaces that are usually available to you on the input side of the KVM switch include PS/2. DB9.CompTIA 220-701: Practice Exam C. DB25. install device drivers." . PS/2. Answer: D Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold. D. USB D. Any Time. The device driver installation is the part of the OS installation. and install device drivers. This is because the customers are very important for a company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. B. Forward the customer to another technician and join the conversation. sts .co m 11 . QUESTION NO: 24 Which of the following interfaces are typically supported on the input side of a KVM switch? A. VGA Answer: A QUESTION NO: 25 A. Install the operating system. C. Install the operating system. DB25.

all the refresh rates that were tested. Both the monitor and adapter have different refresh rates but they must agree on the refresh rate you select. QUESTION NO: 28 Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version? A. Simple File Sharing B. If either device does not support a particular refresh rate. C. Up to 1024GB D. D. the method that was used to access the display properties to change the refresh rate. Up to 2048GB Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. Basic Disk Partitions "Pass Any Exam. Any Time. sts The BEST information to document when changing the refresh rate on the display is to include: . B.co m 12 . the color resolution the user requested as well as the refresh rate.com Ac tua lTe A.CompTIA 220-701: Practice Exam QUESTION NO: 26 Which of the following is the maximum FAT32 volume size Windows 2000 and XP will recognize? A. Up to 16GB B. the previous refresh rate and the new refresh rate applied. such a rate cannot be used therefore the refresh rate that was supported earlier and the new refresh rate is good information to be documented.www.actualtests." . QUESTION NO: 27 Answer: A Explanation: The information that should be documented when you change the refresh rate of your monitor is the old and the new refresh rate. Up to 32GB C. Although Windows XP lets you format only up to 32GB but can read larger volumes.

C. Joining a domain Answer: D Explanation: The feature that is not available in Windows XP Home version but available in Windows XP Professional version is joining a domain. B.www. Print a test page.actualtests. Answer: D Explanation: If a printer is not working for a particular user then the first thing that you should try is to print a test page from the computer which is unable to use the printer. the technician has a discussion with the customer and reviews some examples of their print jobs. Printing a test page using the printer's self-test will not lead you anywhere because it can only tell that the printer is printing fine. The boot order in the BIOS B. which you already know.CompTIA 220-701: Practice Exam C. If the BIOS is current Answer: A Explanation: First check the boot order." . Remote Desktop D. You should always use the test page "Pass Any Exam. QUESTION NO: 29 A technician receives a boot error message OS not found. If that does not work then you may need to delete and reinstall the printer. Which of the following should the technician do NEXT? tua QUESTION NO: 30 lTe sts . Having arrived onsite. A. D. Change the paper.co m .com 13 Ac A customer reports that the laser printer produces poor quality printouts. Replace the fuser. If the computer is in Safe Mode D. If Plug and Play is enabled C. Any Time. Which of the following should the technician check? A. Clean the toner cartridge.

Control Panel> Regional and Language Options> Languages> Details sts . Which of the following standards of wireless card did the technician install? A. Control Panel> Regional and Language Options> Regional Options C. and Bluetooth supports communication up to 3Mbps. "Pass Any Exam.11 standards. to test printing.11x C. Excessive internal display brightness is set. the technician successfully tests for speeds of up to 54 Mbps. The processor is improperly seated due to bent pins.com 14 Ac tua lTe A. 802. Insufficient memory for the OS. 802. B.11b D.11x refers to the family of 802. Control Panel> Regional and Language Options> Regional Options> Customize D. Which of the following is the correct path to change the language settings? m .actualtests. D. C.www.11g standard if you want to use a standard that can support communication up to 54Mbps. The airflow is blocked." . 802.11b supports communication only up to 11Mbps. 802. Answer: C QUESTION NO: 32 Answer: B QUESTION NO: 33 A technician has added a wireless network interface card (NIC) to a laptop.11q Answer: A Explanation: You need to use 802.co A technician converts several existing Windows XP Professional laptops from English to the German language.CompTIA 220-701: Practice Exam feature from the printer properties. Any Time. When connecting the laptop to a wireless network. 802.11g B. not from an application. 802. Control Panel> Accessibility Options> General B. QUESTION NO: 31 Which of the following may cause a customer to experience excessive heat in a laptop? A.

" .actualtests. Which of the following would be MOST likely to fix the problem? A. Change to a lower resolution. Print a test page.CompTIA 220-701: Practice Exam QUESTION NO: 34 Which of the following would be the LAST step to take when installing a printer? A. 24 inches (60cm) D. Configure the Display Settings on the monitor. B. Perform a self-test page. Answer: C QUESTION NO: 35 A user reports that the desktop appears smaller than usual and there is a large black border around the desktop on the monitor. Any Time. D. D. B.co m 15 . C. Have the user demagnetize and restart the monitor. 18 inches (45cm) Answer: D QUESTION NO: 37 Which of the following are features of the Advanced Tab under Printer Properties? (Select THREE). "Pass Any Exam.www. 22 inches (55cm) C. Reboot the computer. Configure the Display Settings in Device Manager.com Ac tua lTe sts . C. 16 inches (40cm) B. Cycle the printers power. Answer: B QUESTION NO: 36 Which of the following is the recommended maximum length of a parallel ATA cable? A.

Use the File Encryption settings in the Advanced Settings of Properties for the respective user's data folder. Add multiple users in the Control Panel User Account applet. C. B. C. E.co m 16 . C.C QUESTION NO: 38 A user has a network laser printer that is printing constantly.www. Print a test page. B. Access the print queue and pause all print jobs. Answer: A. Delete ports. D. D. lTe sts . Spool print jobs and start print jobs immediately.B.com Ac tua Which of the following should be configured on a shared Windows XP Professional system to ensure that each user's data is secure? (Select TWO). B. The user has tried power cycling the printer. Purchase a new USB cable. E.CompTIA 220-701: Practice Exam A. Which of the following should the technician recommend that the user do FIRST? A. Pause printing F. Specify a separator page. Disable the Switching Users setting within the Change the way users log on or off in the Control Panel User Account applet.actualtests. Answer: C QUESTION NO: 39 A.D QUESTION NO: 40 Which of the following is a cost effective technology that can be implemented on desktops and laptops to meet security considerations and reduce internal password reset costs? "Pass Any Exam. Restart the spooler service. Reboot the computer. Use the Security Center Control Panel Applet to secure resources on the shared system. Answer: C. Set printing defaults. Any Time. D." . Use NTFS security to secure the data files.

Biometric fingerprint reader D.actualtests. Which of the following would be an appropriate method for dealing with this situation? A. Answer: A QUESTION NO: 42 Which of the following types of printers uses an electrostatic charge to create an image of the page onto a charged photoreceptor? A. Which of the following should be checked FIRST? A. B. Any Time. Vents for blockage "Pass Any Exam.com 17 Ac tua lTe sts . Impact D. Hand recognition software B. The customer does not appreciate any efforts to assist with this problem and grows angrier with each attempt at resolution. Thermal C." . Laser B. State that the technician will need to speak with a supervisor about this problem and then put the customer on hold. C. Portable face recognition reader Answer: C QUESTION NO: 41 A frustrated customer reports that a problem which was supposedly repaired is occurring again.www. D. Agree with the customer that other technicians are not resolving issues completely and assure the customer that the problem will be resolved. Allow the customer to continue uninterrupted and remain silent until a response is requested. Ink dispersion Answer: A QUESTION NO: 43 A technician is working on a workstation that shuts down after extended periods of operation. Smart card reader C. Inform the customer that the technician is only trying to help.CompTIA 220-701: Practice Exam A.co m .

Ribbon cable seating D.actualtests. RAM E. Which of the following types of CPU can be used with this motherboard? sts QUESTION NO: 45 . Hyperthreading settings C. My Computer > Properties > Hardware tab > Windows Update B. CPU seating Answer: A QUESTION NO: 44 Which of the following can be upgraded on a laser printer? (Select TWO).www. Any Time. Itanium B. My Network Places > Tools > Drivers > Update Driver Answer: C "Pass Any Exam.co m 18 .CompTIA 220-701: Practice Exam B.com Ac tua A. Athlon C." . Control Panel > Network Connections > Tools > Drivers C.D Answer: B QUESTION NO: 46 Which of the following paths can be used to upgrade the drivers for a network interface card (NIC)? A. Pentium III D. Pickup roller assembly B. Hard drive D. Corona wire Answer: C. A. Fuser assembly C. Device Manager > Network adapters > Properties > Driver tab D. Xeon lTe A motherboard has a Socket A CPU connector.

com 19 Ac QUESTION NO: 49 tua lTe sts . B. Paper pickup rollers C. D. LPR D.actualtests. Fuser D. Install a liquid cooling solution. A.C QUESTION NO: 50 "Pass Any Exam.C. HTTP B. Answer: C QUESTION NO: 48 Which of the following components are included in a typical laser printer maintenance kit? (Select THREE).F Which of the following are printing protocols that can be used for printing over a network? (Select TWO)." . Duplexer E. Remove unneeded fans.CompTIA 220-701: Practice Exam QUESTION NO: 47 Which of the following would be the BEST way to improve airflow inside a computer? A. Toner F. FTP E. C. USB Answer: B.www. A. Any Time. Replace the side panels with mesh wires. Transfer roller Answer: B. RAW C. Image drum B.co m . Install round IDE cabling.

com Ac tua lTe sts . Answer: B QUESTION NO: 52 After a user ran a registry cleaning program. B. The software is not supported by the operating system. Run System Restore to get to a previous working condition. the processor is too fast. The software was installed incorrectly. C. B. The hardware dongle was not installed. Connect the drive as a slave to another computer and use REGEDIT to correct the issue.co m 20 . D.www." . The operating system does not support security dongles. C. D.actualtests. one or more fans are inoperable. A. D. the computer running Windows XP will not boot. the case is too small. The MOST likely cause of the overheating is that: (Select TWO). the memory is defective. Boot using Last Known Good Configuration. Ink jet "Pass Any Exam. Use the boot disk and run SCANREG /RESTORE. Answer: A. B. C. Laser B. Any Time. Answer: D QUESTION NO: 53 Which of the following printers use a carbon film or inked ribbon to print? A. there are not enough fans. Which of the following is MOST likely the cause? A.D QUESTION NO: 51 A technician installs a program that requires a security dongle but the program will not work. E.CompTIA 220-701: Practice Exam A computer is overheating but the fans are not obstructed and there is no dust on the components or heatsinks. Which of the following should a technician recommend FIRST? A.

CompTIA 220-701: Practice Exam C. Upgrade to Windows NT4. B. Root cause analysis. Issue prevention. Answer: A.C "Pass Any Exam. A. D. False positive Answer: D QUESTION NO: 56 A user wants to upgrade to Windows XP Home from Windows 95. False negative B.www. Answer: C QUESTION NO: 55 When configuring biometric devices. Upgrade to Windows 98SE then to Windows XP Home. Problem analysis.actualtests. Impact D. C.co m 21 .0 SP1 then Windows XP Home. Any Time. Perform a clean installation of Windows XP Home. C. Efficiency tracking. True negative C. E. Upgrade to Windows 95 OSR2. True positive D. B. D. Thermal Answer: C QUESTION NO: 54 Which of the following could be defined as "determining the underlying reason that a problem occurs in order to prevent similar problems in the future"? A. which of the following would be the MOST dangerous type of error? A.com Ac tua lTe sts . Which of the following describe the potential upgrade paths? (Select TWO). Upgrade to Windows XP Home directly from Windows 95." . then to Windows 98SE then Windows XP Home.

com Ac tua lTe sts A. Which of the following is the MOST likely cause? "Pass Any Exam.co Which of the following is the BEST way to remove a USB device on a laptop computer? m 22 .actualtests. Turn off the laptop. Remove the driver from Device Manager. and then turn off the device. C.www.CompTIA 220-701: Practice Exam QUESTION NO: 57 To lengthen the life of computer hardware. Answer: B QUESTION NO: 58 Answer: B QUESTION NO: 59 Which of the following registry keys store data about all accounts on the machine? A. D. HKEY_LOCAL MACHINE Answer: B QUESTION NO: 60 When trying to print. Remove hardware in Control Panel. B. it is BEST to perform which of the following actions on a routine basis? A. Clean out the dust with compressed air. HKEY_USERS C. D. Defragment the hard drive weekly. Clean out the dirt with a damp rag. HKEY_ CURRENT_USER B. ." . C. Any Time. B. Degauss the display and drives. Stop the device. HKEY_CURRENT_CONFIG D. a balloon in the system tray indicates a print job has failed to print. and then remove from laptop.

C. Lithium D." . B.actualtests. Which of the following should be used to repair the wire? A.com Ac tua lTe sts . updated drivers. The account does not have permission to install drivers.CompTIA 220-701: Practice Exam A. Electrical tape B. D. Any Time. Masking tape C. The technician has the correct. The computer needs to upload the print job. a technician finds a wire with insulation damage from rubbing up against a cooling fan. Answer: B QUESTION NO: 61 A user has asked for a technician to update the device drivers for their modem on a Windows XP system.www. The high encryption package is not installed. Printer firmware needs to be updated. Answer: C QUESTION NO: 62 Which of the following is a hazard associated with improper disposal of a CRT? A. The modem is not recognized in Device Manager.co m 23 . High vacuum Answer: B QUESTION NO: 63 While working inside of a desktop computer. B. The paper needs to be replenished. Which of the following would be the MOST likely cause of the problem? A. D. Mercury C. Duct tape D. C. but is unable to successfully install the drivers. The modem is not functioning properly. The printer does not recognize the font type. Electromagnetic Interference (EMI) B. Wire nut "Pass Any Exam.

SPUNINST. DVD.actualtests. BIOS D.EXE C. CONVERT.com Ac QUESTION NO: 66 tua lTe sts .ROM drive D.EXE Answer: C QUESTION NO: 65 Before shipping a laptop. LDAP B. which of the following should be removed to avoid damage during transit? A. LCD C. User Accounts Answer: C QUESTION NO: 67 "Pass Any Exam. TASKMAN.co m 24 . Any Time.www.EXE D. Backlight Answer: A Which of the following would a technician go to setup a password that would be required prior to booting into the operating system? A.EXE B. POST C." . PROGMAN.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 64 Which of the following command lines should a technician use to uninstall the Windows XP Service Pack 2? A. PC card adapters B.

Electromagnetic interference B. Radio frequency interference D. Which of the following can the technician do to better understand the customers issue? A. D. Use a moist rag to clean the vents monthly. Which of the following should the technician take under consideration? A. Which of the following should the technician keep in mind when setting up the lab? A. "Pass Any Exam.CompTIA 220-701: Practice Exam A technician determines that a laptop is not properly cooling due to excessive dust in the vents. Uninterruptible Power Supply (UPS) Answer: B QUESTION NO: 69 A technician is setting up a lab with fourteen wired PCs and one switch in a physical star network configuration. C. Which of the following is the BEST preventive maintenance procedure that the technician should perform? A. Number of fans located in the room so system does not overheat Answer: A QUESTION NO: 70 A customer brings a PC for a technician to repair. Cable management to avoid trip hazards B. Directly spray the vents with compressed air.actualtests.com Ac tua lTe sts . Begin running diagnostic software and confirm findings with another technician. High voltage discharge C.co m 25 . Install ceiling fans in the room. Location of the PCs with respect to each other D.www. Answer: D QUESTION NO: 68 A technician is planning to open and work on a CRT monitor. Any Time. Periodically clean the vents using a small vacuum cleaner." . Electrical safety with the extra network cables C. B.

RADIUS Answer: C "Pass Any Exam. Fiber B. Fiber tua lTe Which of the following has the HIGHEST cost of implementation in a small office home office (SOHO) environment? sts .www. Answer: B QUESTION NO: 71 Which of the following usually has the HIGHEST latency? A." . WEP C. Get the customer contact information. WPA B. SSID D. which of the following is broadcasted by default and should be disabled? A.actualtests.CompTIA 220-701: Practice Exam B. D. run diagnostic tests. Cable D. DSL B. Any Time. Ask close-ended questions so that the customer does not get overwhelmed with industry jargon. Satellite D. DSL C. Broadband C.com Ac A. Ask open-ended questions to gather the symptoms.co m 26 . C. Satellite Answer: D QUESTION NO: 72 Answer: D QUESTION NO: 73 When setting up a WAP. and then confirm the findings with the customer.

SIMM D. Changes DC power to AC power to charge the battery and enhances portability. Filters incoming voltage spikes and surges. C. To allow the power supply to operate at different voltages B. SODIMM B.CompTIA 220-701: Practice Exam QUESTION NO: 74 Which of the following is the purpose of the voltage selector switch? A. Any Time. To change the output voltage to meet the needs of the motherboard Answer: A QUESTION NO: 75 The power brick or external power supply serves which of the following functions for a portable computer? A." . To change the voltage coming from the wall C. Converts AC power to DC power that a computer can use to operate and charge its battery. DIMM C. Allows for a portable computer to be easily moved without being plugged into an outlet. Answer: D QUESTION NO: 76 Which of the following memory modules has 168 pins? A.www. RIMM Answer: B Explanation: Pentium 4 / Celeron D processors in LGA775 package processors support DIMM SDRAM QUESTION NO: 77 "Pass Any Exam.com Ac tua lTe sts . D. To allow alternating current to be used instead of direct current D.co m 27 .actualtests. B.

Laser Answer: A "Pass Any Exam. SDRAM C. Laser D.www. Laser C.com Ac tua lTe sts . Impact B.actualtests. Thermal B. DDR2 Answer: A QUESTION NO: 78 Which of the following printer types shoots the ink onto the paper? A. Dot Matrix C. Any Time. Inkjet D. Thermal B. Inkjet C.co m 28 ." . Impact Answer: D QUESTION NO: 80 Which of the following printers requires special paper to be used for printing? A.CompTIA 220-701: Practice Exam Which of the following has the speed of PC2700? A. Color Laser D. DDR3 D. Inkjet Answer: D QUESTION NO: 79 Which of the following printer types stamps the ink onto the paper? A. DDR B.

PCIe X16 Answer: C QUESTION NO: 83 Which of the following will BEST ensure data is removed before recycling a PC? A.com Ac tua lTe sts . HTTP B. Remove the memory and destroy it." .CompTIA 220-701: Practice Exam QUESTION NO: 81 Which of the following allows a secure connection between two points? A. D. VPN C. Run a large magnet over the top of the hard drive several times.actualtests. C. ISA B. Reformat the hard drive to a clean state using the format command. PCMCIA D. Answer: C QUESTION NO: 84 Which of the following would be the MOST secure password? "Pass Any Exam. AGP 4X C. Remove the hard drive and destroy it.co m 29 . B.www. WAN Answer: B Explanation: A Virtual Private Network (VPN) shows all computers on the local network even if they are physically located at a remote location. Any Time. QUESTION NO: 82 Which of the following expansion slots would be needed in a laptop for a technician to install a cellular modem card? A. FTP D.

rw2%HN D.0 C.www. Answer: C QUESTION NO: 86 Which of the following I/O ports has the SLOWEST transfer rate? A. When the technician plugs in an external monitor the display shows on the monitor but still not on the laptop display. D.1 C. SATA D. Serial Answer: D "Pass Any Exam. Make sure the OS has the latest video drivers installed. Make sure the laptop display is enabled. SR1234ct B. IEEE 1394 B. USB 2. S/PDIF B.com Ac tua lTe sts .co m 30 .0 Answer: B QUESTION NO: 87 Which of the following technologies can support the longest cable length between devices? A.CompTIA 220-701: Practice Exam A." . IEEE 1394 D. CompTIA558475 C. Which of the following should the technician do FIRST to resolve this issue? A. USB 1. Replace the LCD inverter. B.actualtests. Any Time. ct23&P#h~ Answer: D QUESTION NO: 85 A technician is examining a laptop that is booting up but not showing the laptop display. C. USB 1. Replace the video card inside the laptop.1/2.

Control Panel C.co m 31 . PC2100 B. DDR333 C. Start Menu D. 1Gb/s Answer: A QUESTION NO: 90 A. PC2700 Answer: C QUESTION NO: 89 Which of the following would be the maximum transfer rate between a 10/100 NIC and a 10/100/1000 NIC? A." . Program Files B. 100Mb/s B. 10000Mb/s D. Any Time. 1000Mb/s C.com Ac A technician can find the Administrative Tools folder in which of the following locations after the initial installation of Windows XP? tua lTe sts . My Computer Answer: B QUESTION NO: 91 Which of the following advantages does a 64-bit processor have over a 32-bit processor? "Pass Any Exam.www.actualtests. DDR400 D.CompTIA 220-701: Practice Exam QUESTION NO: 88 Which of the following memory modules has the HIGHEST transfer rate? A.

D. Off). Provides access to larger hard drive partitions. Degauss the monitor. B. D. resume from a low power state when it receives a network packet telling it to do so. A portion of physical RAM that is mirrored to the hard drive for redundancy. send packets to other network devices on the LAN instructing then to enter a low power state (e. Answer: C QUESTION NO: 92 Which of the following should be done after installing a touch screen monitor to ensure that the display functions optimally? A. D.actualtests. Hibernate.CompTIA 220-701: Practice Exam A. C. Set the resolution to the highest the monitor can display. collect all packets that are sent to any device on the LAN. The maximum amount of memory a given system can potentially have. Provides use ofPCIe X16 expansion slots. Any Time. B.g." . B. Answer: D "Pass Any Exam. C. Data written to a disk located in a paging file that would not fit into the systems RAM.com Ac tua A. C. Provides use of more powerful video graphics accelerators. C.www. Provides addressing of memory beyond 4GB. Set the refresh rate to the lowest the monitor can display. lTe Which of the following BEST describes virtual memory? sts .co m 32 . D. Answer: B QUESTION NO: 93 Answer: B QUESTION NO: 94 Wake on LAN describes the PCs ability to: A. send broadcast packets over the LAN to all computers simultaneously. Flash memory used to hold temporary files before deletion. B. Calibrate the monitor.

Any Time. Was there a power outage since yesterday? B. Identify the problem.CompTIA 220-701: Practice Exam QUESTION NO: 95 Which of the following is a characteristic of solid state drives? A. "Pass Any Exam. Document findings. Which of the following questions might a technician ask to try and determine the cause? (Select TWO)." . Higher data integrity Answer: C QUESTION NO: 96 Which of the following is the FIRST step when troubleshooting an issue? A.www. Are you sure you were using that program? Answer: B QUESTION NO: 98 A user states a computer will not completely boot.com Ac tua QUESTION NO: 97 lTe sts .co m 33 . Establish a theory of probable cause. it just keeps rebooting. D. B. Larger capacity than traditional magnetic drives C. Did you check the Recycle Bin to see if the shortcut was accidentally deleted? C. Are you sure you ran a find on the system and the program is just not misfiled? D. C. Lack of drive heads and platters D. and outcomes. Answer: D A user states that a program is missing from the computer and it had just been used yesterday. Verify full system functionality. Built-in encryption standards B. actions.actualtests. Which of the following questions should a technician ask to help determine what occurred? A.

E QUESTION NO: 99 Two users want to print to a USB printer connected locally. Move the computer and attach to the printer. model. Which of the following is the quickest way to accomplish this? A. Are you sure the power button is not stuck? B. "Pass Any Exam. B. D.actualtests. which of the following should the technician do FIRST? A. Share out the printer from the attached computer.CompTIA 220-701: Practice Exam A.co m . Identify the hardware make. Identify the user and associated problem. Has the monitor been replaced recently? E. RAID 6 Answer: A QUESTION NO: 101 When a technician receives a call for assistance from a customer. B." . RAID 1 C.com 34 Ac tua lTe sts . Any Time. Set up a local print queue. Which of the following RAID levels should be implemented? A. Purchase an external Ethernet print card.www. Is the power cable on the monitor loose? D. Answer: B QUESTION NO: 100 A technician wants to install a RAID array that has two hard drives and the best performance. Were there any new software updates done? Answer: B. C. Elevate the call to a higher level of support. Was any hardware installed since it last worked? C. RAID 0 B. and serial number. RAID 4 D. D. C. Assign an appropriate priority for the issue.

help maintain a balanced workload for the help desk technicians. Which of the following can be performed on the hard drive to improve performance? (Select TWO). compose a record which allows user authentication. C. identify common issues among multiple users. select the appropriate priority level for the issue.C QUESTION NO: 103 Which of the following definitions below BEST describes System Restore? A. B. E. E. A." .C QUESTION NO: 105 "Pass Any Exam. A. Any Time. Allows the operating system to assigns dates so that user data files are backed up C.co m . Allows all data on the hard drive to be rolled back to a previous point in time Answer: C QUESTION NO: 104 A user reports that a computer is running very slow and also states that the machine has been rebooted several times with the same result. B.www. D. Use thecheckdisk utility.actualtests. Allows the operating system to be backed up with immunity to virus activity B. Empty the recycle bin and deleted email items. Answer: A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 102 A technician uses a call logging process in order to: (Select TWO). Use the defragment utility. D. Use restore point to roll back the computer to a previous date. Allows the operating system to be rolled back to a previous point in time D.com 35 Ac tua lTe sts . The hard drive light is constantly on. C. Answer: B. track the process of the incident. Use the drive compression utility.

and asks when it will be done. CGA D.actualtests. Any Time.com Ac tua Which of the following display connections are the MOST commonly used to connect an LCD monitor to a desktop? (Select TWO). B. Increase system security B. DVD. VGA E. DVI C.E A. Dual-sided DVD Answer: C QUESTION NO: 106 Which of the following are benefits from an active cooling system? (Select TWO). Ask the customer to check daily to see when it is completed. DVD.CompTIA 220-701: Practice Exam Which of the following media types has the largest capacity? A. A.co m 36 . Longer chip life Answer: C.RW C." . S-Video Answer: B. lTe QUESTION NO: 107 sts .RW+ B. Give the customer an estimated time for repair based on the technicians assessment.www. Increased performance D. Which of the following is the BEST response for the technician to give? A. Blu-Ray D. "Pass Any Exam. USB B. Increased network speed E. Utilize less memory C.D QUESTION NO: 108 A customer brings a PC in for repair.

Add an exception to the firewall for the program.actualtests. C.www. D. sts . D. Retinal scan tua lTe Which of the following methods is commonly used for Biometric authentication? (Select TWO). Ensures all users physically login to the wired network B. The user states that they do have Internet connectivity. Check the Hardware Compatibility List to see if the program is not compatible with the OS.co m 37 . Inform the customer that others are waiting. RFID smartcards D. Encrypted passwords C. Answer: A QUESTION NO: 110 Answer: D.CompTIA 220-701: Practice Exam C. Logical token B. Ensures that only certain devices can access the network C. Check for any updates to the program. The technician will get back to them as soon as possible.E QUESTION NO: 111 Disabling the SSID from broadcasting on a wireless access point (WAP) provides which of the following benefits? A. Run the program as a local administrator. Which of the following solutions will MOST likely to resolve the issue with the program? A.com Ac A. Prevents users from seeing the wireless network "Pass Any Exam. Fingerprint reader E. Ask the customer when they would like to have the work completed. Encrypts data traveling across the wireless network D." . B. Any Time. Answer: A QUESTION NO: 109 A user is running a program that is not successfully connecting to the network after upgrading the wireless network router.

Plenum D. Disable the device in Device Manager. UTP C. Fiber Answer: D QUESTION NO: 113 Answer: C QUESTION NO: 114 A user has recently installed a new graphics driver. Any Time.actualtests. Coaxial B.co After installing a new piece of hardware with the hardware CD. B. D. C. Boot to the recovery console C. sts . Which of the following would be the FIRST step in resolving this issue? m 38 . Contact the vendor for an RMA. Which of the following boot options would be MOST effective in troubleshooting this issue? A.com Ac tua lTe A. Download and install updated drivers for the device. and after restarting their PC the display is no longer appearing.www. a user is reporting system crashes and performance loss. Safe mode with command prompt D. Boot with repair disk Answer: A QUESTION NO: 115 "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 112 Which of the following cable types is LEAST affected by electromagnetic interference (EMI)? A. Safe mode B. Try installing the device to a different port or slot." .

Hardware profile C. A.actualtests. Obscure word in a dictionary "Pass Any Exam. When the laptop is removed from the docking station. USB drive D. CD.ROM Answer: C. DVD." .www. Security Center B.co m 39 . Which of the following Windows features BEST accomplishes this? A. Floppy drive E. Wireless Zero Configuration D.ROM C. can be used as a boot device to install a new installation of Windows Vista? (Select TWO). Roaming profile Answer: B A. when locally connected. Serial Cable B.com Ac Which of the following Windows features should be disabled to ensure that malware and viruses are completely removed during the disinfection process? tua QUESTION NO: 117 lTe sts . System Restore C. Hardware Profile Answer: B QUESTION NO: 118 Which of the following are characteristics of a secure password? (Select TWO).CompTIA 220-701: Practice Exam Which of the following.E QUESTION NO: 116 A laptop with a docking station is normally wired into a local network. Driver signing B. Machine Debug Manager D. A. Any Time. the user would like the laptop to automatically switch to the wireless connection.

Any Time. sysprep C.www. RIS only comes with Windows Server operating systems. and WDS is available in Windows Server 2003. C. D.com Ac A. you need to use the Sysprep utility. telnet tua lTe Which of the following can be used to configure a Windows installation for imaging multiple computers? sts . QUESTION NO: 121 Which of the following is a class A IP address? "Pass Any Exam." . Install the Microsoft Malicious Software removal tool. Which of the following solutions would resolve this issue? A.CompTIA 220-701: Practice Exam B. B. Answer: B QUESTION NO: 120 Answer: B Explanation: To perform a network installation of Windows 2000 Professional by creating an image of an existing computer. which comes with Windows 2000 Professional. Contained in a text file C. Disable antivirus protection withinSecurity Center notification. Disable the antivirus logging in the Event Viewer. Contains AES encryption D. regedit D. Update the Antivirus definitions. Contains numbers and letters E. Windows reports that no antivirus software is currently protecting the system. Ghost is a third-party utility.co m 40 .E QUESTION NO: 119 After successfully installing a free antivirus solution. Contains special characters Answer: D.actualtests. fdisk B.

0. Any Time.co m 41 . C.com Ac tua lTe sts QUESTION NO: 123 .1. 80 C.1 C.0.168. B.16.1 D. the speed and available bandwidth of Internet connections. Windows XP Home C.www. the reliability and speed of search indexing.1. a performance value of system components. 443 Answer: B Aero is a feature of which operating system? A. WindowsVista Basic B. 224.1 B. 192. D. Windows XPMedia Center D. 53 B.0.actualtests.1 Answer: C QUESTION NO: 122 Which of the following network ports is normally associated with unencrypted web traffic? A. WindowsVista Ultimate Answer: D QUESTION NO: 124 The Windows Experience Index is used to determine: A. Answer: B "Pass Any Exam." . remaining hard disk storage space. 10. 172.CompTIA 220-701: Practice Exam A.0. 110 D.

makes changes to the registry. changes the boot sequence order. D. Any Time.actualtests. tua While troubleshooting a computer problem. a technician has determined what has caused the problem. Establish a plan of action and implement the solution. 4. D. Document findings.www. 25GB. Computer Management B. B. can be used to modify desktop preferences.co m . Which of the following should be the technicians NEXT troubleshooting step? lTe sts . C. Answer: C QUESTION NO: 126 The edit command line tool: A. REGEDIT "Pass Any Exam." .CompTIA 220-701: Practice Exam QUESTION NO: 125 Blu-Ray disks have a storage capacity of: A. actions and outcomes. Which of the following interfaces should the technician use to manage current application processes on the users computer? A. Ask the user opened ended questions to see if they agree with the cause. B. 650MB. Verify full system functionality. C. D. Answer: D QUESTION NO: 127 Answer: C QUESTION NO: 128 A user running Windows XP is experiencing degraded system performance while a particular application is running. C. 9GB. B.com 42 Ac A.7GB. opens a text based word processor.

NFS Answer: A "Pass Any Exam. C. which of the following file system should be used in formatting the drive? A. . Any Time.com Ac tua A. clean each component with an approved cleaning solution. FAT D. Optical recognition F. Task Manager D. check the HCL. QUESTION NO: 130 Answer: C. perform a disk defrag." . before performing hardware upgrades a technician should: A. Voice recognition D.actualtests.co m Answer: B 43 . Event Viewer Answer: C QUESTION NO: 129 As a best practice. Barcode scanner C. Fingerprint reader E. UFS C. B.E QUESTION NO: 131 If a computer needs Windows XP and Windows 2000 configured for a dual-boot environment. archive old drivers. NTFS B.D. Secure ID Token lTe sts Which of the following are forms of biometric authentication? (Select THREE). Smart card B. D.www.CompTIA 220-701: Practice Exam C.

StickyKeys Answer: D Which of the following utilities can be used to change a FAT file system into an NTFS file system without data loss? A. convert B. ToggleKeys C. FilterKeys B. Right-click on the printers icon and select Properties D.co m . Any Time. diskpart D. Encryption Keys D.CompTIA 220-701: Practice Exam QUESTION NO: 132 Which of the following can be used to print a test page? A. Which of the following must the technician enable for this user to press Ctrl-Alt-Del or other multi-key combinations? A. Start > Control Panel > System B. Which of the following is MOST likely the problem? A.actualtests. format C.www. fdisk Answer: A QUESTION NO: 135 A user reports that after coming back from lunch their PC will no longer turn on. Right-click My Computer then select Manage C. Start > Control Panel > Printer icon Answer: C QUESTION NO: 133 A technician must configure a computer for a special needs user who can only press one key at a time. "Pass Any Exam." . Hard disk failure or operating system needs to be reloaded.com 44 Ac tua QUESTION NO: 134 lTe sts .

Large screen television C. D.CompTIA 220-701: Practice Exam B.actualtests. A. the AC adapter of the laptop and the computer. AM/FM radio D.www. Cordless telephone Answer: D QUESTION NO: 138 Which of the following utilities can help prevent viruses and other malware? (Select TWO). Server Answer: A Which of the following is MOST likely to be the source of wireless network interference? A. Power cord is loose. Data Execution Prevention "Pass Any Exam. CHKDSK D. LCD monitor D. Windows Event Viewer B. .com Ac tua lTe QUESTION NO: 137 sts Explanation: He should plug in the monitor. Answer: B QUESTION NO: 136 Which of the following draws too much power and should never be plugged into a UPS? A. Laptop computer C. Mouse and keyboard need to be cleaned. Any Time. Windows Defender C. C. FilterKeys E. Nothing else should be plugged into the UPS under a user's desk. Laser printer B. Bluetooth headset B. The hard drive is in standby mode." .co m 45 .

CompTIA 220-701: Practice Exam Answer: B.actualtests.E QUESTION NO: 139 A technician is installing a RAM upgrade into a PC. An alert when the computer case has been opened C. Replace the display adaptor. The PC is currently holding two sticks of 512MB PC2700. 5300 QUESTION NO: 140 Answer: B QUESTION NO: 141 Which of the following BEST summarizes computer intrusion detection? A.com 46 Ac tua A. C. and the technician would like to install an additional two sticks of 512MB PC3200. D." . Which of the following actions BEST resolves this issue? . Degauss the monitor.www. Reload the driver for the monitor. A motion sensitive web cam recording the room Answer: B QUESTION NO: 142 "Pass Any Exam. Assuming the necessary slots are available. lTe sts A CRT monitor is displaying patches of distortion while in use. Any Time. B. which of the following will be the overall speed of the new RAM? A.co m Answer: B . Power cycle the computer. 2700 C. 3200 D. An alert at logon when an unknown user has tried to logon B. 2100 B. A set of firewalls and anti-virus programs protecting the computer D.

Reformat the hard drive to a clean state using the format command. Run FDISK on the hard drive. Sound card Answer: A QUESTION NO: 145 A printer with an integrated NIC has been connected to a LAN. Which of the following connection methods is the MOST effective when installing the printer on several PCs? A. C.actualtests.CompTIA 220-701: Practice Exam A computer is being sold over the Internet. MAC filtering B. Graphics card C.com Ac tua Which of the following audio/video devices have the ability to decode NTSC/PAL signals from an external source? lTe sts . WPA encryption D." . Answer: C QUESTION NO: 143 Which of the following wireless network security methods controls who can connect to the network based on the hardware they are using? A. Any Time. B.www. Erase the hard drive using a disk wiping program.co m 47 . Video capture card D. Which of the following steps should be taken to ensure that none of the original hard drive data is given to the buyer? A. NAT routing Answer: A QUESTION NO: 144 A. Connect to it through a TCP/IP port "Pass Any Exam. Pass all computer components near a large magnet. Connect to it through a computer share B. TV tuner card B. WEP encryption C. D.

There is no way to tell how long this will take.www.com 48 Ac tua A user states that every time they try to pull down video clips from a website. Any Time. The technician knows that a new web filtering application was recently introduced which assigns a 120 minute quota on streaming media and a message appears allowing the user to click to continue. We will have it back up within the hour. The "Pass Any Exam. I am not the server technician so please do not take a bad tone with me. C. Connect to it through a USB or IEEE 1394 cable Answer: B QUESTION NO: 146 The file server had an expected outage this morning. a notice appears on the screen which says the site is being blocked by a filter. Is your work solely depending on the server? Try to not be upset because before you know it. If you take issue with that please inform your supervisor. Which is the following is the MOST appropriate response from the technician? lTe sts .co m ." . Video takes a large amount of bandwidth so management has decided to limit each user to what can be downloaded and watched." Answer: D QUESTION NO: 147 A. We have identified the problem and we will have it back up as soon as possible. Did you read the entire screen? The last sentence clearly says click to continue. Answer: D QUESTION NO: 148 A user states that the print server needs to be reset because they have been unable to print and can see a number of documents pending when looking at the printer in control panel. Bandwidth usage has become a problem. A new application has been implemented to help manage and improve the network. the server will be back up. One particular caller demands to know exactly how long the system will be down. We believe the problem is the network interface card.CompTIA 220-701: Practice Exam C. B. A technician believes the on-board NIC is bad. C. Connect to it via an aD. D. What particular website are you trying to download videos from? Are they work related? B. D.hoc wireless connection D. Which of the following would be the appropriate response? A.actualtests. Hardware and software are not exact sciences. Simply select continue on the message and the video should appear.

Thank the user for their assistance with the problem. D. Which of the following is the BEST response for the technician to give the user? A.com Ac tua lTe sts . however.CompTIA 220-701: Practice Exam technician notices that the real solution is to clear a paper jam in the printer. Which of the following is the MOST important factor for a technician to consider when in determining which UPS to purchase? A.actualtests. Answer: C QUESTION NO: 149 A user states that their monitor is acting up and at times the image shakes. Answer: D QUESTION NO: 150 Management has approved the purchase of uninterruptible power supplies (UPSs) for all workstations. B. Answer: A "Pass Any Exam.co m 49 ." . D. B. Which of the following is the BEST response? A. Inform the user of the cause of the problem and tell them the degauss the monitor. Tell the user that there are indeed print jobs piling up but that the printer has a paper jam and a technician is in the process of repairing the issue. their solution did not work and inform the user that the company has personnel working on the problem. Fix the paper jam and then give the user some reference material so they can research preventative techniques and be more involved in the troubleshooting process. C. Tell the user to carry the monitor to the technicians desk there they will give them a new LCD monitor. Any Time. D. The amount of space available at each workstation to place the UPS.www. Ask the user what they did to cause the shaking images. Amount of time necessary for the UPS to run in a power outage. Empathize with the user and send them ant monitor to solve the issue. The technician checks the asset number and notes that it is one of the last remaining CRT monitors. C. C. The number and size of all applications running on each workstation. B. The physical footprint of the UPS. Thank the user for their concern ask the user open ended questions to see what they think is the problem. The company is currently replacing all CRTs with new LCDs.

Floppy B. DVD D. Class B C.CompTIA 220-701: Practice Exam QUESTION NO: 151 A user receives the message The security log on this system is full. Only an administrator can log on and fix this problem.MSC C. Blu-Ray C. Tape Answer: B QUESTION NO: 154 Which of the following is the correct class address for an IP address of 194. The administrator should use which of the following to fix this issue? A. Event Viewer B. Class D "Pass Any Exam.co m Which of the following types of media is considered solid state? . Biometric device D. Class C D.com 50 Ac tua lTe sts A. Flash media .10.25? A. Class A B. Tape drive B." .168. Any Time. SECEDIT.actualtests. Floppy disk C. SECPOL.www. Windows Security Center D.EXE Answer: A QUESTION NO: 152 Answer: D QUESTION NO: 153 Which of the following types of media is considered optical? A.

107.actualtests. 65. 190.120 B.32. CAT6 C. UTP Answer: C QUESTION NO: 157 Which of the following services uses the TCP port 21 by default? A.109 C.21.com Ac tua lTe sts . Coaxial D.87.167. HTTPS C. 129.207.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 155 Which of the following is a class A address? A. Fiber B.45.co m 51 .www.1.120. SMTP D. TELNET B. Any Time.34.120 "Pass Any Exam.102.165 Answer: A QUESTION NO: 156 Which of the following cable types uses a BNC? A. 198. FTP Answer: D QUESTION NO: 158 Which of the following is a Class C address? A." .65 D.

1 "Pass Any Exam. 192. C. 125.168. SSID D. 192.0 B. Politely tell the user they can solve the coworkers issue and then contact the technician when they are ready to give their attention to the technician.28.0.168.com 52 Ac tua lTe While trying to resolve an issue with wireless connectivity on a users laptop. a coworker starts interrupting the user with an unrelated issue as the user is explaining what is happening on the laptop. 192.3.32.actualtests.255.CompTIA 220-701: Practice Exam B." . Answer: D QUESTION NO: 161 Which of the following is a loopback address on a computer with an IP address of 192. WPA B. 134.1.132 D. ACL Answer: D QUESTION NO: 160 A.1? A. WEP C.0 and a gateway of 192.www. D. B.0.255.1.168.12.0.120 Answer: B QUESTION NO: 159 Which of the following is created when setting up MAC filtering? A. Politely ask the coworker to stop interrupting and ask the coworker to come back at another time.1 C. Tell the user the technician will figure out the problem and fix it they have more important problems to take care of.168. Politely ask coworker to let the user finish their explanation and focus on what the user is saying. Which of the following should the technician do? sts .0. Any Time.co m . a subnet mask of 255.168.

open Administrative Tools. E. Sound card F. Hard disk D. Any Time.ROM C. Click Start>Run and then type in services.255.0 D.www. Right click on the Start Menu and select Properties. RAM B. D. type in Run and then type inmsconfig.1 Answer: D QUESTION NO: 162 Which of the following will navigate to the Computer Management MMC Plug-in? (Select TWO). DVD. Answer: A. type in Run and then type inregedit.0.co m 53 . A.msc.B QUESTION NO: 163 Which of the following is the correct way to get to the Services MMC Plug-in to see what services are currently running? (Select TWO). Click Start>Run and then type inregedit. double click on the Services icon. 255. Right click on the My Computer and select Properties. A. Click Start. B. Right click on My Computer and select Manage. 127. Click Start. B. C. Answer: B. D.0. Open Control Panel.255. E. NIC "Pass Any Exam. Click Start>Run and then type in regedt32.com Ac tua lTe sts . A.CompTIA 220-701: Practice Exam C. Double click the Computer Management icon under Administrative Tools.C QUESTION NO: 164 Which of the following is a valid boot device? (Select THREE)." .actualtests. Tape drive E. C.

D. Windows XP uses the minimum set of drivers and services to start the GUI. actions. which of the following should be done? (Select TWO). C. E.B QUESTION NO: 168 "Pass Any Exam.F QUESTION NO: 165 Starting Windows XP in Safe Mode will cause which of the following to occur? (Select TWO). E. WindowsVista Ultimate D. Windows prevents successful boot and logon from updating Last Known Good Configuration. Windows 2000 Professional Answer: C Before returning a repaired system to a user. Answer: A. Windows XP will scan all drivers and services to make sure they are all approved and safe to run during boot. Windows XPMedia Center Edition B. Answer: B.com 54 Ac QUESTION NO: 167 tua lTe sts . C. Any Time.www." . Change the users permissions so that they cannot create any potential problems in the future. Document the system findings. and outcomes.E QUESTION NO: 166 Which of the following Windows operating systems has a different user folder path than the rest? A. Windows XP starts basic networking to allow for updating of drivers from the Internet. A. D. Verify full system functionality and implement preventative measures.co m . A. Inform the user every step that was performed throughout the entire troubleshooting process.actualtests. B. Windows XP Home C. Windows will not save any file changes while is Safe Mode.C.CompTIA 220-701: Practice Exam Answer: B. Inform the user that the computer may not function as it did before the problem occurred. B.

com Ac A. Bluetooth tua Which of the following interfaces supports only one device per port? lTe sts . IEEE 1394 B. PS/2 C.www. A.actualtests.1 C. RAID 0 B. RAID 1 C. RS-232 B. RAID 10 Answer: A QUESTION NO: 169 Which of the following uses multiple disks to create one functional drive with parity spanning all the disks? A. RAID 0 B.co m 55 . SCSI D. Parallel "Pass Any Exam." . Any Time.CompTIA 220-701: Practice Exam Which of the following uses data striping to distribute data across multiple disks with no fault tolerance? A. USB 1. RAID 10 Answer: C QUESTION NO: 170 Answer: A QUESTION NO: 171 On which of the following interfaces should a technician expect to see status light indicators? (Select TWO). RAID 5 D. RAID 5 D. RAID 1 C.

NAT B.CompTIA 220-701: Practice Exam D.11n B. MAC filtering C." . SSID D. MAC lTe Which of the following is used to control access to a broadcasted wireless network based on a user supplied key? sts QUESTION NO: 173 . WPA key B.com Ac tua A. NIC E. SSID C. Serial Answer: D. WEP C. SSID Answer: B Answer: B QUESTION NO: 174 Which of the following is assigned to broadcast on a wireless network? A.co m 56 .actualtests. Modem F. WEP key Answer: B "Pass Any Exam. Any Time. 802. MAC filtering D.www.E QUESTION NO: 172 Which of the following is used to control access to a network based on the address hard coded into the NIC? A. Channel 11 D.

C. Provides security for a network through the use of ACLs.CompTIA 220-701: Practice Exam QUESTION NO: 175 Which of the following Windows XP Control Panel applets could a technician use to change a local workstation password? (Select TWO). Secures network Internet traffic through shared key encryption. Press F1 to shift display to the projector. D. Answer: C QUESTION NO: 178 After the problem is resolved. B. Answer: A QUESTION NO: 177 Which of the following BEST describes the function of a firewall? A. Which of the following could the technician do to send the display to the projector? A. System B. A. User Accounts C. Any Time. Accessibility Options Answer: B. B.www. Use appropriate function toggle key to switch display mode. Administrative Tools D.actualtests. Return the system to the user. Security Center E. but no display shows on the screen.co m . the system will auto-select the projector on restart. Resolves queries for resolution of host names to IP addresses. The projector is turned on. "Pass Any Exam. Go into Device Manager and enable the projector. C. D. Dynamically assigns IP addresses for easy client configuration. Reboot the computer. which of the following should be the NEXT action according to the troubleshooting theory? A.com 57 Ac tua lTe sts .C QUESTION NO: 176 A customer connects a projector to their laptop." .

right click the Local Area Connection. Recreate the problem and reapply the solution to ensure it worked properly.CompTIA 220-701: Practice Exam B. Answer: C QUESTION NO: 179 Which of the following media can be MOST affected by magnets and should therefore be kept away from all magnetic fields? (Select THREE). C. Run the System Configuration Utility from the run line and click on the Services tab. D." . select Status. Inform the user of every step that was taken so the user can self-repair if the problem occurs again. Digital Video Disc B. E. Compact Disc D.E QUESTION NO: 181 Which of the following are valid installation methods for Windows XP? (Select THREE). Backup Tape C. select the Hardware tab. Verify that all other parts of the system are working properly. Open a command window and run net /? from the command line. Factory recovery partition "Pass Any Exam.D. Open a command window and runipconfig from the command line.44MB Floppy Disk Answer: B.actualtests. Any Time. A. C. Right click on My Computer. select Properties.com 58 Ac tua Which of the following methods can a technician use to find the IP address of a computer? (Select TWO). Open Network Connections from the control panel. Solid State Drive F. and then click on Device Manager. Answer: D. and then select the Support tab. A. IDE Hard Drive E. 1.F QUESTION NO: 180 A. B.www.co m . D. lTe sts .

Network installation F. B. The local user profile is corrupt.com Ac tua lTe sts . Which of the following is the MOST likely cause of the problem? A. user to explain the problem and listen without interrupting the user. 492 feet (150 meters) D. 328 feet (100 meters) C.actualtests. Purchase a fully configured hard drive Answer: A.www.CompTIA 220-701: Practice Exam B. XCOPY all files from another computer C. users coworker to confirm what the user said and verify there is a problem. Answer: A QUESTION NO: 183 When attempting to understand a problem the technician should ask the: A. Installation from Microsoft. D. Any Time. D. C.co m 59 . Windows CD installation E. The user accidentally deleted the files. Answer: D QUESTION NO: 184 Which of the following is the maximum cable length of a CAT5e? A." . The user saved the files to a different location. The user selected an alternate hardware profile.E QUESTION NO: 182 A user calls stating that they are missing icons from the Windows desktop and that the My Documents folder is empty. 1076 feet (328 meters) "Pass Any Exam. user to state the issue and stop the user when the technician has an idea of how to fix the problem. user to move so the technician can check the computer for problems. 100 feet (30 meters) B. C.com D. B.D.

Any Time. Decreased ESD C." . MSCONFIG B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 185 Which of the following cable types would be used in a 10BaseT network? A.co m 60 . UTP B. Fiber D.com Ac tua lTe sts . Decreased EMI D. Task Manager D.actualtests. Computer Management Answer: A QUESTION NO: 188 Which of the following devices must be terminated at the last device or none of the devices will work? "Pass Any Exam. Increased transfer rate Answer: C QUESTION NO: 187 Which of the following utilities is used to remove programs from startup in Windows XP? A. Increased RFI B. ASR C.www. ThinNet C. Coaxial Answer: A QUESTION NO: 186 Which of the following is a benefit of using STP cable? A.

IDE D.com Ac tua A.CompTIA 220-701: Practice Exam A. Ntbtlog. Standard TCP/IP port B." .co m 61 .txt B.ini Answer: D "Pass Any Exam. USB port C. net use F: \\ComputerName\ShareName /persistent:YES Answer: D QUESTION NO: 190 Answer: A QUESTION NO: 191 Which of the following Windows XP system files would a technician edit to change which operating system loads by default when multiple operating systems are installed? A. Any Time.inf C. Boot. net use \\ComputerName\ShareName /persistent:NO :F B.actualtests.dos D. net use F: \\ComputerName\ShareName /persistent:NO C. Sysprep. Parallel Answer: A QUESTION NO: 189 Which of the following commands will automatically reconnect a network drive as F: after a reboot in Windows XP? A. net use \\ComputerName\ShareName /persistent:YES :F D. Serial port D. SCSI B. Serial C. Parallel port lTe Which of the following ports is commonly used when adding a network printer in Windows XP? sts .www. Bootsect.

The UPS is disconnected from the wall. System Properties>Advanced>Startup and Recovery Settings Answer: A QUESTION NO: 193 Which of the following slots will support the fastest video card? A. PCIe C. D. ISA B.actualtests. you need to edit the boot. Where would they find this setting? A.co m 62 . Answer: D "Pass Any Exam. QUESTION NO: 192 A technician needs to increase the paging file size on a Windows XP system. PCMCIA D. Which of the following is MOST likely the cause? A.www. B.com Ac tua lTe sts . The default printer is out of paper or offline.ini that is loaded by the ntldr file that loads the bootstrap process in a system. C. System Properties>Advanced>Performance Settings>Advanced B. Any Time. System Properties>General C.ini file is an editable text file with one or more lines that reference partitions to boot to. The boot. System Properties>Advanced>Environment Variables D." . AGP Answer: B QUESTION NO: 194 A user calls and reports that after the cleaning crew left they started hearing beeping from under their desk. The speaker wires were disconnected while cleaning. A new security update is available for download.CompTIA 220-701: Practice Exam Explanation: To configure dual-boot computers.

www.CompTIA 220-701: Practice Exam QUESTION NO: 195 Which of the following is the BitLocker utility used for? A. ISP D. Which of the following is MOST appropriate? A. SSID Answer: D QUESTION NO: 197 Answer: B QUESTION NO: 198 After a technician repairs a printer problem.com 63 Ac A. Right-click My Computer > Help and Support B.co m . Right-click Taskbar > Help and Support tua Where can a technician find information relating to common problems or concerns on a Windows XP computer? lTe sts . Any Time. The process of removal is so complex that only those certified for repair should attempt to resolve. Encrypting hard drives Answer: D QUESTION NO: 196 Which of the following identifies a wireless network when looking at available access points? A. Blocking harmful network traffic C. Hostname B. Start > Programs > Accessories > System Tools > Help and Support D. the customer asks for an explanation the cause of the problem." . Start > Help and Support C.actualtests. "Pass Any Exam. Default gateway C. B. The paper jam was caused by moisture in the paper tray. Securing wireless access points D. Storing passwords B.

CompTIA 220-701: Practice Exam C. Any Time. Due to condensation within the lower tray assembly. The situation was caused by irresponsible users that spilled coffee in the bottom tray. CAT6 B. D. An infallible method which binds a signature to a message D.co m 64 . Email applicationadD. Answer: A QUESTION NO: 199 Which of the following copper cabling is BEST to use if data rate speed is not an issue and the segment length must be 1640 feet (500 meters) long? A. Cryptographic mechanism that identifies the sender as well as the message integrity B. Requires the receiver to have access to the senders private encryption key lTe sts QUESTION NO: 200 . CAT5e C. RG-58ThinNet D. Generators eliminate a users tendency to create passwords that can be a security liability. Generators eliminate the requirement to establish log-in attempt limitations. Answer: D "Pass Any Exam. D.com Ac tua A. C. Generators create new passwords every time a user signs in to prevent social engineering. RG-8ThickNet Answer: D Which of the following BEST describes digital signatures? Answer: A QUESTION NO: 201 Which of the following is a benefit of using a password generator? A.actualtests.www. the functionality of the rollers was impaired and therefore ceased to transfer properly." . Generators extend the requirement to periodically change passwords.in which adds the signature block to all email messages C. B.

4GB C.www.CompTIA 220-701: Practice Exam QUESTION NO: 202 Which of the following describes the random access memory limitations with Vista 32-bit operating system? A. Any Time. A. 8GB D. Allows a LCD projectors output to display on a laptops screen B." . 128GB Answer: B QUESTION NO: 203 Answer: B QUESTION NO: 204 Which of the following components should be in contact with thermal compound? (Select TWO).actualtests.D QUESTION NO: 205 Which of the following components prevents a motherboard from making electrical contact with the case it is in? A. Heatsink D. Allows digital video to a variety of devices D.co m Which of the following describes the S-video mini-DIN connector on laptops? . Fan C. Riser cards B. Capacitors Answer: C. Motherboard B. CPU E. Standoffs "Pass Any Exam.com 65 Ac tua lTe sts A. Allows analog video output to a variety of devices C. Allows digital video and audio to a variety of devices . 2GB B.

Dial-up B. Browser Plug-Ins C. Cable C. Temporary Internet Files B.com Ac tua lTe sts .0. Downloaded Program Files D.co m 66 . Windows Temporary Files Answer: A QUESTION NO: 208 Which of the following addresses would be assigned by APIPA? A. DSL D. Installing any additional standoffs may prevent the motherboard from being seated properly in the computer case.CompTIA 220-701: Practice Exam C.0. Screws D.www. You should install only the standoffs that align with the holes in the motherboard. Any Time." . Satellite Answer: C QUESTION NO: 207 In which of the following locations can a browser pull files in order to avoid pulling them from the Internet? A. Daughterboard Answer: B Explanation: Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal portions of the case.254.0.actualtests. 10. QUESTION NO: 206 Which of the following Internet connectivity methods MOST commonly uses the PPPoE authentication method? A.15 B. 169.25 "Pass Any Exam.

Any Time. 172. Malicious software attached to another piece of software D.0. Malicious software attached to an incoming email QUESTION NO: 210 Which of the following BEST describes a worm? Answer: A QUESTION NO: 211 Which of the following BEST describes the function of ECC in a RAM module? A.co m Answer: C 67 . Malicious software that monitors Internet surfing habits sts . Ability to detect hardware incompatibilities and resolve them C.1. Malicious software that is self-replicating and self-propagating C.com Ac tua lTe A.15 Answer: A QUESTION NO: 209 Which of the following BEST describes a Trojan horse? A. Malicious software that is self-replicating and self-propagating B. Ability to use varying levels of voltage for power saving Answer: C QUESTION NO: 212 "Pass Any Exam." . Malicious software attached to another piece of software D. Malicious software that changes the users home page C. Ability to bypass the IRQ channels to work directly with the CPU B.16.168. 192.www.15 D.CompTIA 220-701: Practice Exam C.actualtests. Malicious software that monitors Internet surfing habits B. Ability to detect and correct single bit errors in memory D.

Last Known Good Configuration D. KVM B.11g wireless card B.co m 68 . 802.11n wireless card C. Any Time." . Capture card Answer: A QUESTION NO: 213 An external hard drive installation has caused a system to crash.11a wireless card D.actualtests. USB hub C.11b wireless card Answer: B "Pass Any Exam. This option saves the last functional state of the system when the system booted perfectly and allows you to restore back the system to the previous state when some problem occurs and system is unable to boot normally. Graphics adaptor D. lTe sts . 802. Debugging Mode B. 802. Which of the following would be the BEST startup selection? A. Safe Mode with Command Prompt C. you would choose the Last Known Good Configuration advanced startup option. Which of the following standards should the technician upgrade to? A.www. Active Directory Restore Mode Answer: C QUESTION NO: 214 A technician is upgrading a computer for a customer that wishes to have faster than 54MB/s wireless LAN connection.CompTIA 220-701: Practice Exam Which of the following devices would enable a user to use multiple computers with a single monitor? A. 802.com Ac tua Explanation: In Windows 2000 to get back to your previously functioning environment after an incorrect driver installation.

Update all software to determine if this corrects the problem. The customer asks the technician. Explain that it is a message that assists in identifying problems based on the error code. Restore the backup to a new hard drive. Run a power supply test. Apply the latest service pack. Tell the customer that abluescreen message means their data is lost and the operating system needs to be updated. D. Run a backup routine. Before the technician performs any diagnostics which of the following actions should the technician take? A.CompTIA 220-701: Practice Exam QUESTION NO: 215 A system is malfunctioning and the technician has asked the user about any recent changes to the system. B.com Ac A customer receives a bluescreen message.www. Create a checklist of the most likely issues. Boot into Safe Mode." . B. D. C. B. Answer: A QUESTION NO: 218 "Pass Any Exam. Answer: A QUESTION NO: 217 A. C. Answer: B QUESTION NO: 216 A technician has asked a user about any recent changes to a system and was able to backup all the important data prior to troubleshooting. D.actualtests.co m 69 . Tell the customer that abluescreen is another name for stop error. What is a bluescreen message? How should the technician respond? tua lTe sts . Which of the following should the technician do NEXT? A. Explain that it is difficult to tell what is wrong without accessing the Microsoft Knowledge Base and looking up the specific code. Check the security log for error codes. C. Any Time.

Cable locks Answer: D A.com 70 Ac tua A customer has a 12 laptop computer. Logical Token B.co m . Docking station B." . Once a portable computer is inserted in a docking station it behaves like a desktop computer.CompTIA 220-701: Practice Exam A technician hears a sound that resembles a ticking clock coming from a system.www. Failing hard drive Answer: D QUESTION NO: 219 Which of the following will BEST prevent theft of monitors and laptops? A. Any Time. Which of the following is MOST likely causing the sound? A.actualtests. System clock feature D. connectors for peripheral devices. It provides slots for expansion cards. Pad locks C. RSA keys D. Crossover cable Answer: A Explanation: The Docking station is a platform that allows you to host desktop components permanently. Failed fan C. and bays for storage devices. Which of the following will allow this functionality? lTe QUESTION NO: 220 sts . In the office they want to use a 24 LCD monitor. Under powered fan B. Network Hub D. and a regular mouse without having to connect all of the devices each time. full size keyboard. QUESTION NO: 221 "Pass Any Exam. Daisy chain C.

PATA hard drive B. D. B. AppleTalk B.co m 71 .D QUESTION NO: 223 A.www.com Ac tua Which of the following BEST describes what a VPN is? lTe sts . SCSI drive with properly terminated ends Answer: C QUESTION NO: 222 Which of the following is part of the TCP/IP network configuration? (Select TWO). A private network between two computers using wireless cards without using a wireless access point between them.actualtests. A testing protocol to verify the strength of a security infrastructure using mock intrusion attacks.CompTIA 220-701: Practice Exam A customer states they want a new hard drive that is resistant to shock. C. A networking protocol used for the propagation of virus data to ensure anti-virus is up to date. Use the Windows XP Professional for SATA card support feature when installing Windows. Answer: C QUESTION NO: 224 When performing a Windows installation on a computer that has its hard drives connected to a new SATA card. IPX/SPX D. A secured line of communication between two points through a public network. which of the following must be performed for the installation to be successful? A. DHCP C. DNS E. Solid state hard drive D. Any Time. Which of the following can be installed to accommodate the customers request? A. A. SATA hard drive with a rubber gasket C. NetBEUI Answer: B. Create a utilities partition on the hard disk prior to OS install. B. "Pass Any Exam." .

www.CompTIA 220-701: Practice Exam C.C. Any Time. D.co m 72 . the AC adapter of the laptop and the computer. D. Enter System Configuration Utility and select Startup Menu. PCIe C.sys file that is located on the root directory. Vacuum Cleaner F. Press F8 after POST but before Windows begins to load. Press F6 when prompted to load the additional drivers. A. Edit the config. AGP D. Laser Printer B. Portable Heater E. C.com Ac A. Midway through Windows loading. PCI-X tua Which of the following slot types has the GREATEST peak bandwidth? lTe sts Explanation: He should plug in the monitor. Laptop AC Adapter D. Nothing else should be plugged into the UPS under a user's desk." . Monitor C. B. power cycle the system.actualtests.F QUESTION NO: 226 Answer: B QUESTION NO: 227 Which of the following is the proper way to enter the Windows Advanced options menu? A. Disable the system BIOS so the SATA card can take boot precedence. . "Pass Any Exam. Answer: D QUESTION NO: 225 Which of the following should be plugged into a UPS located at a users desk? (Select THREE). ISA B. Computer Answer: B.

Parallel Answer: B "Pass Any Exam. Bluetooth 2. Botnet attack C.0 C. 802. QUESTION NO: 228 A client receives an email stating that their online auction has been compromised. SCSI C. Any Time.www." . but has to be terminated at the last device? A. Trojan Answer: A QUESTION NO: 229 Answer: B QUESTION NO: 230 Which of the following I/O devices can be daisy chained together. Which of the following is this an example of? A.co m 73 . Infrared D. Spyware D. Serial D.com Ac tua A. 802.CompTIA 220-701: Practice Exam Answer: B Explanation: To access the advanced startup options in Windows Vista and Windows XP you need to press F8 during the first phase of the boot process. Phishing B. password along with all of their account information. It says that they need to login and change their old username.actualtests.11b B.11a lTe Which of the following wireless technologies has a maximum range of 30 feet (9 meters)? sts . USB B.

actualtests. ST Answer: A QUESTION NO: 232 In a Windows machine. Net stop Answer: B. RJ-11 B. From the start command window D.CompTIA 220-701: Practice Exam QUESTION NO: 231 Which of the following connectors would plug into a 56K dial-up modem? A. BNC C. From Administrator tools in the control panel Answer: C QUESTION NO: 233 A. From the MMC snap-in C. Registry C. From the system configuration utility B.co m . RJ-45 D. MSCONFIG E." . Any Time. Which of the following is the BEST response from the technician? "Pass Any Exam.www. which of the following can the technician use to stop a program from loading at startup? (Select TWO). Event Viewer B. Performance Monitor D. which of the following locations can a programs executable file be typed in and launched from? A.D QUESTION NO: 234 A corporate office user reports that they are unable to print to a locally connected printer. tua lTe sts .com 74 Ac In Windows XP.

Which of the following is the BEST response? A.www. B. Answer: D QUESTION NO: 236 Answer: C QUESTION NO: 237 Which of the following tools can protect a workstation against ESD? (Select TWO). Answer: A QUESTION NO: 235 A user reports that they have not heard from the help desk since calling in a problem two days ago. Unplug the power cable. tua lTe Which of the following is the proper technique for cleaning the inside of a desktop computer with a can of compressed air? sts . when the black window opens." . Thermal transfer compound B. remove all components. Inform the user that a technician will be out to resolve their problem shortly. Have you removed and replaced the printer drivers already? C. D. remove the cover. Any Time. Unplug the power cable. A.fault isolation outlet C. Close existing ticket and open a new trouble ticket for the user. GrounD. Anti-static mat "Pass Any Exam. D. remove all the components inside the case and spray each one separately. type CMD in the run line. B. type print lpt1 in the box. Unplug the power cable. Inform the user that there is no record of the prior call.CompTIA 220-701: Practice Exam A. hold the can upright and spray. Leave the unit powered up so that any issues with cleaning can be immediately realized. I will dispatch a technician as soon as possible but there are a number of jobs ahead of you. remove the cover. Select Start.actualtests. Can I redirect your computer to a network printer until a technician can repair the problem? B. Anti-static wrist strap D. hold the can upside down and spray. C. Inform the user that the problem will be escalated to a supervisor for resolution. D.com 75 Ac A.co m . C.

Memory size needs to be adjusted in Device Manager. Disconnect all external devices. C. C. Memory brand is different than the computer. Replace the fan. UPS Answer: C. B. Operating system does not recognize the additional memory. D. C.www. D. Which of the following is the BEST course of action? A.com Ac A. Remove the internal main battery. Verify the voltage powering the fan. Remove the CMOS battery. Memory mismatch. Answer: A "Pass Any Exam. D. Memory is defective.CompTIA 220-701: Practice Exam E. Any Time. tua lTe A user reports that their laptop has frozen up and will not shut down or log off. The technician removed the external power adapter and held the power button down for ten seconds but the problem still exists. Which of the following are the MOST likely issues? (Select TWO). the BIOS only reports the original memory amount." .co m 76 . A.actualtests. Anti-magnetic screwdrivers F. B. Wait until the main battery is exhausted and then remove.D QUESTION NO: 238 Memory was added to a Windows laptop and upon booting up. Replace then entire power supply. Which of the following should the technician do NEXT? sts QUESTION NO: 239 . E. B. Answer: A. Continue using the power supply until it fails.E Answer: C QUESTION NO: 240 The fan on a power supply is not working.

When traveling to other countries C. When installing more powerful components Answer: B QUESTION NO: 242 Which of the following stores information for faster access on a CPU? A.actualtests. SATA C. Removable storage C." . Toner sticks to photoconductive areas on a drum. Any Time. A. Serial D. USB B.D QUESTION NO: 244 Which of the following BEST describes how a thermal transfer printer works? A.CompTIA 220-701: Practice Exam QUESTION NO: 241 In which of the following situations would a voltage switch on a power supply need to be changed? A. "Pass Any Exam. IEEE 1394 Answer: B. When putting a PC into long-term storage B.com Ac tua QUESTION NO: 243 lTe sts . SCSI E.co m 77 . Cache D. RAM Answer: C Which of the following adapter cards should be installed so a PC can use RAID? (Select TWO). Front side bus B. When troubleshooting power issues D.www.

com Ac tua lTe sts . Lithium ion cell Answer: A QUESTION NO: 247 Which of the following is the maximum speed at which a standard CD. C. 32x C. Answer: C QUESTION NO: 245 Which of the following BEST describes how an impact printer works? A.ROM can be read? A. Heat from theprinthead transfers an image onto the paper. 24x B. Small wires impact and squeeze ink from a ribbon. Toner sticks to photoconductive areas on a drum. Heat from theprinthead boils a water-based ink.www.actualtests. Any Time." . Small wires strike and transfer ink from a ribbon. B. 52x Answer: D QUESTION NO: 248 "Pass Any Exam. Switching-mode power supply B. Heat from theprinthead boils a water-based ink. Heat from theprinthead melts the ink onto the paper. C.CompTIA 220-701: Practice Exam B. Linear power supply C. 48x D. D. Answer: B QUESTION NO: 246 Which of the following is the MOST likely power source for a desktop computer? A. Nickel cadmium cell D. D.co m 78 .

actualtests. IRQ D. B. Contact the dispatch team immediately and request to speak to a manager to determine the breakdown in response time. Which of the following is the BEST course of action for the technician to take to resolve the issue? A.co A user wants to add an additional network connection to their laptop. C. "Pass Any Exam. AGP C. ACPI C. Empathize with the customers urgency and explain that there have been problems with the call tracking system for weeks." .com 79 Ac tua lTe A. ODBC B. the technician finds the customer extremely angry that it has taken over four hours for a response. SATA B.www. It was introduced in 1996 and is an extension of the system BIOS. document the situation and inform the manager that the customer was not happy with the response time. Focus on completing the task in an expedited manner. IMAPI Answer: B Explanation: : To define power management in laptop computers. Answer: D QUESTION NO: 250 A technician arrives to resolve a customer issue. Upon closure. Any Time. SODIMM D. Although the technician has immediately responded to the dispatch. Upon closure. PCMCIA sts . D. document the situation and inform management that the customers behavior was undesirable. Empathize with the customer then focus on completing the task in an expedited manner. you need to use ACPI standard. Which of the following bus slots will a laptop MOST likely have available to support a new NIC? m QUESTION NO: 249 . Make sure the customer is aware that the current service level agreement allows for an eight hour response.CompTIA 220-701: Practice Exam Which of the following hardware features controls power management? A.

Follow up with the customer at a later date. Any Time. Recent provider upgrades have changed the wireless specification from 802. The customer was able to print and then left on vacation. The wireless network card has been disabled by the hardware switch. Answer: B QUESTION NO: 252 Answer: B QUESTION NO: 253 A customer states that they are no longer able to print to their color network printer. D.11n. actions taken and the outcome. They were able to connect without a problem the day before. The print spooler service needs to be restarted on the client computer. B.com 80 Ac tua A. Everyone else is able to print to the color printer without a problem.www. Report the incident to the customers manager. The wireless network is not properly configured. D. B. lTe sts An end user states that they are unable to connect to their home wireless network from their laptop. C. Ask another technician to verify that the findings are correct. to ensure that the keyboard is still functioning. MAC filtering is preventing the computer from connecting to the network. Which of the following should be the technicians NEXT troubleshooting step? A. The technician then explained to the customer the importance of keeping a clean area around their computer. but now they are unable to see the network at all. Answer: C "Pass Any Exam. B. C. C. Which of the following is the MOST likely cause for the customers issue? A." . D.actualtests. The printer address has changed and the customer needs to remap their printer. The DHCP service needs to be restarted on the client computer.11a to 802. The customers permissions have changed and needs to be an administrator to print color.co m .CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 251 A technician has replaced a failed keyboard that was full of debris. Which of the following is the MOST likely cause for the problem? . Since returning the customer is only able to print to the black and white printer. Document the issue including findings.

" . D. Any Time.co Which of the following devices should be added to a network to support full-duplex communications? m . Switch C. It keeps the new CPU from falling out of the socket. Modem sts .1. It prevents theft by covering the values written on the CPU.1.www.com 81 Ac tua lTe A. Answer: D QUESTION NO: 255 Answer: B QUESTION NO: 256 Which of the following is a private IP address and will not be routable on the Internet? A.7 D. 176. It prevents voltage from shorting out the CPU. 206. 192. Which of the following backup type should be selected? "Pass Any Exam.3 B. 8. B.1.168. Firewall B.23 Answer: B QUESTION NO: 257 A technician wants to configure a tape backup to run every evening that will only archive files that have changed since the last tape was run. It assists in keeping the CPU cool.15. C.9. The backup should clear the archive bit for each file.actualtests.16 C.CompTIA 220-701: Practice Exam QUESTION NO: 254 When installing a new CPU for a customer.1. the customer asks what the tube of paste that came with the CPU is used for.1. Which of the following is the correct explanation of the paste? A. Ethernet hub D.

" .co m 82 . is clocked four times faster than a normal unit. QUESTION NO: 258 When working on an older machine a technician notices that when the resolution is increased the number of available colors drops to 16-bit from 32-bit.com Ac tua lTe sts . Graphics card jumpers need to be reconfigured D. Which of the following is the MOST likely cause of this? A. Incremental B. A copy backup backs up the selected files and does not mark the files as archived. Daily Answer: A Explanation: You should run an incremental backup as this only backs up files that have changed since the last backup and marks the files as backed up by clearing the archive bit. C. requires memory to be installed four units at a time. A full backup backs up all the files on the disk. Full D. B. these files are then marked as archived. has four integrated processing units.www. D. The monitor needs to be replaced with a newer model Answer: A QUESTION NO: 259 The term quad core implies that a CPU: A.actualtests. Not enough free space on the hard drive C. has twice the cache of a dual core processor. Copy C. Limited amount of memory for the display adapter B.CompTIA 220-701: Practice Exam A. Any Time. Answer: D QUESTION NO: 260 A dual core CPU has: "Pass Any Exam.

The printer must be repaired immediately as it is in production and cannot be taken down for a long period of time. double the number of pins. B. Wait until the customer is finished then refer them to a website so they can find the resolution and implement any preventative techniques so the problem does not appear again. Answer: C QUESTION NO: 263 A technician is observing a laser jet printer that is jamming. D. provide remote assistance to users. two separate processing units." . However. C. has two error correcting and checking units. C. B. Answer: C QUESTION NO: 261 While a customer is describing a problem to a technician. C. twice the amount of cache. The technician should ask the customer to repeat the problem several times so they can verify all of the facts.co m 83 . Which of the following safety precautions must the technician be aware of before repairing the printer? "Pass Any Exam. Hear what the customer has to say without interrupting if it will not take an excessive amount of time. B.www.actualtests. D. Any Time. Answer: C QUESTION NO: 262 SSL technology is used to: A. the customer is not done describing all their symptoms. prevent unauthorized login attempts. Politely tell the customer that the solution is known and that no other symptoms need to be discussed. secure communications with websites. encrypt the contents of a hard disk. the technician knows what the solution is.com Ac tua lTe sts .CompTIA 220-701: Practice Exam A. D. Which of the following would be the MOST appropriate action of the technician to take? A.

Reinstall the mouse drivers. D.co m . Disregard the statement and continue to resolve the new issue. B. State that the update has no relationship to the new issue and continue implementing a solution. lTe A user states that when using a tablet PC the mouse icon does not move to the exact location when pointing to the screen. D. The print fuser will be hot.com 84 Ac tua A. Nonmetallic tools C. C. Which of the following is the BEST way to respond the customer? A." . D. Answer: B QUESTION NO: 264 Which of the following BEST prevents electrostatic discharge when working on a laptop? A. B. The print spooler can catch any loose clothing. Replace the mouse. Replace the touch screen. Calibrate the touch screen. The ink carriage might move. C.actualtests.www. A UPS D. Ask the user about where information on that update was released. Which of the following would BEST resolve this issue? sts QUESTION NO: 265 . C.CompTIA 220-701: Practice Exam A. The laser will be hot. Any Time. "Pass Any Exam. B. Wait until the customer completes their statement and explain how to resolve the new issue. Unplug the laptop Answer: A Answer: B QUESTION NO: 266 A customer is talking to the technician about an update that occurred a while back and has no relationship to the problem at hand. A wrist strap B.

Install the update without notice. Email the users about the update.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 267 Which of the following command line tools would be BEST to use if a technician wants to see if a printer is on the network? A. sts A mandatory update is going to be released to the users on the network that will reboot the workstations during lunch hours. D.com 85 Ac tua lTe A." . Ignore the call and call back afterwards. Which of the following would be the BEST way to communicate the mandatory update to the users? . C.co m . Answer the call and then resume work. Stop the mandatory update. ping C. ipconfig B. Which of the following is the BEST course of action? A.actualtests. Any Time. B. Ask the customer for permission before answering the call. Answer: B QUESTION NO: 270 "Pass Any Exam. D. B.www. Step outside and answer the call. telnet D. msconfig Answer: B QUESTION NO: 268 Answer: C QUESTION NO: 269 A technician is on a service call and notices that a friend is calling. C. Post notices around the building.

Update the firmware in LAN adapter. B. Import registry file Answer: A QUESTION NO: 273 A technician needs to add 802. Activate infrared ports in the BIOS. Clear any removable disks from all drives and start-up PC. Disable plug and play in the BIOS. Which of the following is the FIRST procedure that a technician should carryout to correct this error? A. Control Panel>Configuring Desktop B.actualtests. Display Settings>Resolution Answer: C Using regedit. C. Remove any incompatible hardware. Install Windows Updates. how can the registry backup before changes are made? A. a PC displays MISSING NTLDR. D. Save registry file D. B. Install a Bluetooth USB adapter.www. Answer: C QUESTION NO: 271 Where can a technician configure multiple monitor displays in Windows Vista? A. D.com Ac tua lTe QUESTION NO: 272 sts . C. Which of the following would be the BEST method? A." . Backup registry file C.co m 86 . Install a wireless PCMCIA card. Control Panel>Services C. Any Time.11g network connectivity to a laptop.CompTIA 220-701: Practice Exam When attempting to boot-up. "Pass Any Exam. Display Settings>Advanced Settings D. Export registry file B.

DDR RAM D.com Ac QUESTION NO: 276 tua lTe sts .www.co m 87 . SDRAM Answer: D QUESTION NO: 277 "Pass Any Exam. 15-pin D." . Which of the following is the memory type? A. 9-pinD. Start>Settings>Control Panel>System>Hardware C. One of the memory modules has 168 pins. RJ-45 C. shell E.actualtests. SODIMM B. RIMM C. Start>Settings>Control Panel>Speech D. which of the following locations would provide access to adjust the input levels? A.shell B. Start>Settings>Control Panel>Sounds and Audio Devices>Sounds Answer: A QUESTION NO: 275 Which of the following is the MOST common form of a serial port? A. 6-pin Mini-DIN Answer: A A technician needs to identify the type of memory in use by a computer. Any Time. Start>Settings>Control Panel>Sounds and Audio Devices>Audio B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 274 To record audio using a microphone attached to a computer running Windows XP.

Workstation D. The report is not formatted to use USB.CompTIA 220-701: Practice Exam An end user reports that anytime they try to print locally. D. nothing happens.com Ac tua An end user that travels between multiple offices reports that they are having trouble printing a report to a USB connected printer.co m 88 . Any Time. Boot loader phase D. Which of the following is the MOST likely cause of the noise? A. B. Autoexec." . Which of the following is the MOST likely cause of the problem? lTe QUESTION NO: 279 sts . Print Spooler B. Task Scheduler C. The printers USB port is not compatible. The user does not have the correct printer driver.actualtests. Power supply warming or cooling B. C. Which of the following services is MOST likely causing the issue? A.www. Network Answer: A QUESTION NO: 278 Which of the following is the NEXT phase after POST? A.bat C. Answer: A QUESTION NO: 280 An end user reports that they hear a clicking noise that becomes more frequent when they save files. Kernel loading phase Answer: C A. Logon phase B. Error correcting memory making data adjustments "Pass Any Exam. The user does not have the correct network drivers.

The CPU has dislodged from its socket. enable one of the new devices in each profile. C. The hard disk drive has failed. Which of the following should the technician do? A. C. B. Run theipconfig /registerdns command. Run theipconfig /all command. Which of the following is the MOST likely problem? sts QUESTION NO: 282 ." . B. lTe A user reports their PC beeps when it is turned on. System fan is rubbing against the fans housing Answer: C QUESTION NO: 281 A technician is trying to determine the DNS server address being used by a Windows XP workstation. Upgrade the power supply. Modify the path variable to include the location of winipcfg. Install the support tools from the Windows XP CD. The monitor has failed. Hard drive is failing D. D. The technician runs winipcfg from the command line but receive an error that this is not a recognized command. Install additional ribbon cables. The operating system is corrupt. Any Time. B.CompTIA 220-701: Practice Exam C. D. Answer: B QUESTION NO: 283 A user reports a problem with their PC after a technician installed a second hard drive and an additional CD. There is no display on the monitor and the PC shuts off following the beep.com Ac tua A.actualtests. Upgrade the device drivers for both components. Which of the following should the technician do? A. Create two hardware profiles.www.co Answer: A m 89 . D.exe. but either device will function if the other is disconnected. "Pass Any Exam. C. Sometimes either or both devices fail to function.ROM drive.

co m 90 ." . Program Files B. Windows C. Root Answer: A QUESTION NO: 287 "Pass Any Exam. Answer: B Which of the following is the default installation folder for user installed programs in 32-bit Windows XP Professional? A. DNS D. Repartition the hard drive.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 284 Which of the following can limit specific devices from being able to connect to a small office home office (SOHO) network? A. Use a low level format.com Ac QUESTION NO: 286 tua lTe sts . C. B.actualtests. Use thefdisk command. D. Safe Mode Answer: B QUESTION NO: 285 A technician has been asked to assist with the disposal and recycling of the old computers.www. Which of the following is a BEST practice to ensure that the companys data is protected? A. ISDN B. MAC filtering C. Any Time. Use the format command. Documents and Settings D.

C. B. Installing more memory of the same type and speed C. Which of the following is the MOST likely cause of the error? A." . IEEE 1394 C. Fiber optic B. MMX technology Answer: C QUESTION NO: 290 Which of the following cable types is MOST commonly used to support dial-up networking? A. Answer: B QUESTION NO: 289 A. TwisteD. The hard drive jumpers are configured incorrectly. Dual independent bus architecture B. The hard drive has failed. D. Installing same memory type but at a slower rate of speed Answer: B QUESTION NO: 288 A user reports that their computer will not boot and is displaying a non-system disk error message. DDR2 RAM C.actualtests.co m 91 . Any Time. Hyperthreading D. Installing the newest memory available D.pair copper wire "Pass Any Exam. While troubleshooting.www. the technician verifies that the hard drive is being correctly recognized by the BIOS. Installing the fastest memory available B.CompTIA 220-701: Practice Exam Which of the following will give the BEST results when adding additional memory modules? A. The user has placed a non-bootable floppy diskette into the diskette drive. The BIOS must be set to auto-detect the hard drive.com Ac tua Which of the following technologies allows a single processor to handle two sets of processing instructions at the same time? lTe sts .

CompTIA 220-701: Practice Exam D.co QUESTION NO: 292 m 92 ." . Fiber optic B. Fiber optic C.actualtests.pair copper wire B.www. Coaxial Answer: C QUESTION NO: 291 Which of the following cable types is MOST commonly used for a LAN within a building? A. UTP Answer: D Which of the following cable types has an RJ-45 connector? A. LC C. Coaxial D. Any Time.com Ac tua lTe sts . IEEE 1394 D. RJ-45 B. SC D. RJ-11 Answer: D QUESTION NO: 294 Which of the following memory types is able to correct memory errors? "Pass Any Exam. IEEE 1394 C. TwisteD. Coaxial Answer: A QUESTION NO: 293 Which of the following connectors is MOST commonly used to support dial-up networking? A.

11n D." . Non-ECC C.CompTIA 220-701: Practice Exam A.11a C. Bluetooth Answer: D QUESTION NO: 297 Which of the following features allows a single CPU to be reported to the operating system as two CPUs? A. Dual Inline Package (DIP) "Pass Any Exam. Dual channel B. 802.com Ac tua QUESTION NO: 296 lTe Explanation: The Docking station is a platform that allows you to host desktop components permanently. Express bus C.actualtests. Once a portable computer is inserted in a docking station it behaves like a desktop computer. It provides slots for expansion cards. Non-parity Answer: C QUESTION NO: 295 Which of the following is used to add expansion capabilities and additional ports to a laptop? A.co m 93 . connectors for peripheral devices. sts .www. and bays for storage devices. ISA slot D. ECC D. TCP/IP B. Any Time. Hyperthreading Answer: A Which of the following protocols is used to create a personal area network (PAN)? A. Docking station B. 802.

A user would need to manually type the SSID to connect. On the outside of a heat sink B. Upgrade formats the drive B. B. 64-bit Answer: C QUESTION NO: 298 Which of the following locations BEST describes the correct placement of thermal compound? A. Applications need to be reinstalled with an upgrade D. The access point would now transmit on only one channel. Data encryption would be less secure over wireless connections. Hyperthreading D. On top of a component D. Upgrade retains user settings C. In the socket of a component C. Answer: A QUESTION NO: 300 Which of the following is the BEST reason to use an upgrade over a clean install in Windows XP? A. Between a component and a heat sink Answer: D QUESTION NO: 299 Which of the following should the technician expect when disabling SSID broadcast? A.co m 94 . Any Time.www. L2 cache C.CompTIA 220-701: Practice Exam B." .com Ac tua lTe sts . Clean install formats the drive Answer: B QUESTION NO: 301 "Pass Any Exam. D.actualtests. Data encryption would be more secure over wireless connections. C.

0. Determine if changes have been made that could have caused the problem. Windows Multilingual Interface Pack D.0. Determine if any other users are affected by the problem.255. Answer: A QUESTION NO: 304 Which of the following should the technician use to display ." . Determine how long before the user is due for an upgraded system.CompTIA 220-701: Practice Exam Which of the following must be configured to allow full viewing of all menus and dialog boxes for multiple languages in Windows XP? A. Windows Multi-user Interface Pack Answer: C QUESTION NO: 302 Which of the following below is a valid default subnet mask for a Class A network? A. Which of the following troubleshooting techniques should be used NEXT to help the technician establish a theory of probable cause for the users new computer problem? tua lTe Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.co m . 255.actualtests.255.com 95 Ac A user reports that their USB device has stopped working.0.0 D. sts . 255.0. 255. Windows Multiple Language Keyboard Pack C.0 Answer: C QUESTION NO: 303 A.0. C.1 C. Determine how long the user has had the problem. D. Windows Language Wizard B.0 B.255.mp3 at the end of mpeg layer 3 file names in Windows XP? "Pass Any Exam. B. Any Time.255. 255.www.255.0.

B. BIOS B. D." . Answer: C QUESTION NO: 306 In which of the following does the level 1 (L1) cache reside? A. RAM C. aero glass. Higher response time B. Windows Explorer>Tools>Folder Options>View tab>Check Hide protected operating system files Answer: A QUESTION NO: 305 In Windows Vista Ultimate. C. floating bars. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide extensions for known file types B. A. RAID D. seeing windows.CompTIA 220-701: Practice Exam A. Limited display size C. a user has the ability to customize translucent windows called: A. Windows Explorer>Tools>Folder Options>View tab>Uncheck Hide protected operating system files C. Support different resolutions D.www. Any Time. To support active desktop "Pass Any Exam.com 96 Ac tua lTe sts .actualtests. Windows Explorer>Tools>Folder Options>View tab>Select Show hidden files and folders D. three-dimensional viewer.co m . CPU Answer: D QUESTION NO: 307 Which of the following are reasons a user will utilize an external display with a laptop? (Select TWO).

findings and solutions. Document all issues. Which of the following should the technician do NEXT? A.actualtests. Question the user and make sure that they have not made any changes to their system recently." . Any Time. C. Run a backup of the system. The technician has validated the problem and suspects that the application needs to be reinstalled.com Ac tua A. "Pass Any Exam. Perform a backup before making any changes. The user has asked that a full backup be run every day.www. Normal Answer: D QUESTION NO: 309 Answer: C QUESTION NO: 310 A technician has been troubleshooting a users problem with their CD. Daily C.co m 97 .CompTIA 220-701: Practice Exam E. B. Call their manager and report the status of the issue. B. Establish a theory of probable cause.C QUESTION NO: 308 A technician is asked to setup a scheduled daily backup of a specific computer using the built-in backup utility in Windows XP.ROM drive and has tested and found that the drive is defective. lTe A user in a SOHO is having problems with a software application. Establish a plan of action to resolve the problem. Which of the following types of backup should the technician select? A. Differential D. Incremental B. D. Limited bandwidth Answer: B. C. Develop a plan to get the drive replaced. D. Which of the following is the NEXT step that the technician should take? sts .

The technician wants to check the DirectX version installed on the PC to ensure that it is the most current. Answer: B QUESTION NO: 312 Answer: D Explanation: To test the DirectX functionality. C.ROM drive and tested that everything is working properly. B.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 311 A technician has just replaced a users defective CD. Run a full system backup. Call their manager and report the status of the issue.5 times the physical memory D. msconfig D. 2MB Answer: C "Pass Any Exam.actualtests. The size equal to the physical memory B.www.com Ac tua A. you need to use the DxDiag utility (DirectX Diagnostics). Which of the following should the technician do NEXT? A. Which of the following utilities should the technician run? . Document their findings and the actions taken. dxdiag lTe sts A home user reports they have purchased a new video game for their PC but have trouble running it." . D. A technician arrives and ensures that the users hardware and video card meet the minimum requirements of the game. regedit B. Any Time. 1. QUESTION NO: 313 Which of the following is the default page file size for Windows XP? A. 4095MB C. Further troubleshoot the defective drive to determine if the problem is covered by the warranty. ipconfig C.co m 98 .

actualtests. Answer: C "Pass Any Exam." . Use technical jargon. C. Which of the following is the BEST method to overcome the issues at hand? A. Use email so that everything is in writing.dll Answer: D Explanation: The HAL. Ntbootdd. Hal. Ntldr C.DLL or the Hardware Abstraction Layer is responsible for the communication between the hardware and the operating system. D. Answer: A QUESTION NO: 316 A technician goes to a client site where there are some language barrier issues.sys D.www.co m 99 . B. Which of the following is the BEST approach to tell the customer what is going on? A. QUESTION NO: 315 A technician is informing a customer about the finding of any specific computer problem. Smss. Use non-technical terms.com Ac tua lTe sts . Ask to get an interpreter to assist in the language barrier. Any Time. Get a language to language conversion dictionary to help understand what is being said. D. Use the proper acronyms.CompTIA 220-701: Practice Exam QUESTION NO: 314 Which of the following boot process files communicates hardware changes to the Windows XP operating system? A. C. Restate the issues to the customer for validation. B. Inform the client the service must be rescheduled with a different technician.exe B.

Contact the customers and inform them of the change in schedule and give an appropriate time frame to make the service calls. Which of the following is the BEST course of action to take care of the appointments during that day? A.actualtests. Go to the first scheduled appointment late. sts A technician is working on a computer with periodic shutdown problems. C. explain the reasoning to the client. Power supply on the computer is going bad. It has been in service for four years and is located in a copier room. Any Time. D. Which of the following is MOST likely causing the shutdown issues? . IEEE 1284 D. C. continue on with the rest of the day as scheduled and then try to fit in the skipped customer at the end of the day.co m 100 . IEEE 1394 Answer: B QUESTION NO: 320 "Pass Any Exam. and make the repairs as quick as possible to try to catch up on the schedule. B. Improper ventilation from dust buildup inside the computer. RS-422 B.www. B. D. Skip the first appointment.com Ac tua lTe A.CompTIA 220-701: Practice Exam QUESTION NO: 317 A technician is late getting to a service call first thing in the morning." . RS-232 C. Power supply to the room is not great enough for both the copy machine and the computer.9 port? A. Electromagnetic interference due to the copy machine in the room. Answer: C QUESTION NO: 318 Answer: C QUESTION NO: 319 Which of the following input/output protocols is commonly associated with the DB. Call the customers scheduled that day and reschedule all the appointments to different days.

Any Time. 15 C. Higher electricity measured in volts. Disable WEP.www." . Disable SSID broadcast. "Pass Any Exam. Use a TPM Chip. E. Enable Volume Shadow Copy.G QUESTION NO: 323 A technician must come up with a solution to control multiple computers with a single monitor. B. 25 D. More devices can be powered at one time.actualtests. 9 B.com Ac tua lTe sts . Answer: A.CompTIA 220-701: Practice Exam Which of the following will be true of the battery with 9 cells instead of 6 cells? A. B.co m 101 . C. C. Greater duration of power availability. Use WPA encryption. B. D. D. Answer: B QUESTION NO: 321 How many pins does a VGA Connector have? A. Which of the following is the BEST solution? A. A. 40 Answer: B QUESTION NO: 322 Which of the following are the BEST options to secure a Wi-Fi network? (Select THREE). Add a USB hub to each computer.D. Use a MAC filtering. G. F. Add an infrared connection to all computers. More horsepower will be provided. Enable DHCP.

Add a Bluetooth connection to all computers. 2. 400Mbps Answer: A QUESTION NO: 326 Which of the following is the main difference between a worm and a virus? A. Which of the following provides the BEST solution? A. A worm requires user interaction. A virus does not require user interaction.co m 102 . 450Mbps C. 360Mbps D.0Mbps.0 data rates? A. 16Mbps.0Mbps. 16-bit card B. D. 32-bit card C. Answer: C QUESTION NO: 327 "Pass Any Exam. D. 2.actualtests. 1. 20Mbps.www. 10Mbps. B. 128-bit card D.5Mbps. 256-bit card Answer: B QUESTION NO: 325 Which of the following speeds are the USB 2. 12Mbps. Answer: C QUESTION NO: 324 A technician is asked to add a PCMCIA bus card to a laptop that will allow the laptop high-speed wireless capability. 1." . 480Mbps B.CompTIA 220-701: Practice Exam C. Add a KVM switch to the technicians computer.com Ac tua lTe sts . A virus self-replicates.5Mbps. Any Time. A worm self-replicates. C.

D.www. Answer: C "Pass Any Exam. B. Call another technician who has worked with this customer in the past and inquire about any prior issues. C. A. D.actualtests.CompTIA 220-701: Practice Exam A technician scheduled two customer service appointments at the same time without realizing. Which of the following is the BEST resolution for the issue? A. Ask the customer closed ended questions to help narrow the symptoms down and help the customer feel at ease with the technical jargon. C. call the second customer and explain you are running late. Any Time. Stay on the current service call and arrive late on the next service call. and reschedule. Call the second customer. Run some preliminary diagnostics tests to narrow the scope of the noise and then ask the customer about any changes made to the system. Ask the customer detailed questions to narrow down the problem then restate the problem back to the customer to verify. Which of the following should the technician do FIRST upon arrival at the customer site? tua QUESTION NO: 329 lTe Answer: B sts . Try to hurry at the first appointment to make it to the second appointment in a timely manner. Go to the second appointment because it is listed as priority and then reschedule the first. Make the first appointment and then. after completion. D.co m 103 . and reschedule. apologize. this is going to make the technician late for the next service call appointment. apologize. Call the next service call. Rush to finish the job. C. Which of the following would be the BEST way to handle the situation? A. B. Answer: B QUESTION NO: 328 A service call is taking longer than expected for a technician." . Leave the current service call to make the next service call. B. and go to the next service call.com Ac A customer states that the computer is making a loud noise.

Change the language and complete the service call. Windows Narrator Answer: C QUESTION NO: 333 Which of the following operating systems has a default application installed to monitor the CPU meter on the desktop? "Pass Any Exam. Ask the customer if the technician can change the language. B. Which of the following options should the technician do NEXT? A.CompTIA 220-701: Practice Exam QUESTION NO: 330 A technician is at a service call and notices that the language on the workstation is different that the technicians native language. Which of the following applications can be used? tua lTe sts A. A technician wants to display the CPU meter on the desktop at all times on a Windows Vista workstation to narrow down the time. Any Time. RJ-11 B.www. C. Windows Sidebar D. Answer: B Answer: D QUESTION NO: 332 A." . ST . RJ-45 C. The current language on the workstation is the customers native language. Windows Defender B.actualtests. BNC D. Explain that the issue can not be resolved because the technician does not understand the language. D.com 104 Ac A workstation is running slow on certain applications during the day. Tell the customer that the operating system is corrupted and must be reinstalled. Windows Media Center C.co Which of the following connectors are used on the end of a fiber cable? m QUESTION NO: 331 .

Windows XP Professional Answer: B QUESTION NO: 335 Answer: A QUESTION NO: 336 When talking about online security a phishing attack is referring to: A.CompTIA 220-701: Practice Exam A. D. Windows Vista Home Basic B.co m . a worm that attacks multiple computers and memorizes each computers keystrokes. Memory failure D. Windows Vista Home Premium C. a person who go through a corporations waste to see if they can use any of the information. Hard drive failure C. "Pass Any Exam. Windows XP Professional B. WindowsVista Business D." . targeted email that is directed at a group of users so that it appears to be from a legitimate source. a coordinated attack where several machines attempt to overwhelm a remote website with excessive traffic.com 105 Ac A. C. Windows XPMedia Center D.www. Windows 2000 Professional Answer: B QUESTION NO: 334 Which of the following operating systems comes with a default application to record TV using a remote? A. Pointing stick failure B. Any Time. B. Which of the following is the MOST likely cause? sts .actualtests. WindowsVista Ultimate C. LCD failure tua lTe A user states that the mouse is acting erratically and moving to the right top hand corner all by itself on the laptop.

Aero Display Manager sts . B. C. Sidebar Interface C. Answer: C QUESTION NO: 340 "Pass Any Exam. The printer drivers need to be rolled back to a previous version. D." . applets.actualtests. Spooler service needs to be restarted. icons. C. The printer was working fine Friday. Task Manager B. User Account Control D.com 106 Ac tua lTe A. The paper tray was empty this morning so they re-filled the paper tray and checked the ink levels. gadgets. Which of the following is MOST likely the issue with the smearing print? A. Answer: C QUESTION NO: 338 Answer: C QUESTION NO: 339 A user reports that Monday morning one of the ink jet printers in the office has a problem with images smearing on the page. Any Time. hives. D.co The feature of Windows Vista that prevents applications from running in privileged mode even when an administrator is logged is which of the following? m . Wrong type of paper is being used for this printer. Too many pages are being sent to the printer at one time.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 337 Windows Vista applications that run in the sidebar are know as: A.www. B.

Any Time.co m 107 . a computer must meet which of the following hardware requirements? A.actualtests. 128MB graphics card C. After speaking with the user and examining the symptoms. Key fob C. 512MB RAM Answer: B QUESTION NO: 342 A. 800MHz processor B. Which of the following steps should the technician take NEXT? lTe sts . the technician believes that the computers video card has failed. Username B. Biometrics Answer: C QUESTION NO: 341 In order to install and run Windows Vista with the Aero user interface.CompTIA 220-701: Practice Exam Which of the following authentication technologies provides security to a corporate environment MOST commonly via the PCMCIA interface on a laptop? A.www. Verify that all other computer components are operating normally. Question the user to determine what has caused the video card to fail. Smart cards D. B. D. The Compatibility tab within an application shortcuts Properties "Pass Any Exam. Answer: A QUESTION NO: 343 Which of the following can be used to help solve certain functionality issues when working with older DOS or Windows applications inside of Windows Vista? A. Replace the video card to confirm diagnosis. Establish an alternative diagnosis.com Ac tua A user reports that no picture is appearing on the monitor. C. LCD monitor D." .

B. QUESTION NO: 345 Answer: D QUESTION NO: 346 A customer reports that every time Windows loads a message that one or more services failed to start is displayed. which of the following will BEST fix this issue? A. Right-click the applications shortcut and choose Properties. Which of the following should be used to troubleshoot this error? A.CompTIA 220-701: Practice Exam B. Enter the Compatibility tab and select Disable Visual Themes. Enter the Compatibility tab and select Run in 256 colors.actualtests.www. C. D. Without changing Windows Vistas system-wide color depth settings. Dxdiag C. Select Run in 256 colors. Any Time. Select Disable Visual Themes.co m . DOSKEY C." . Telnet "Pass Any Exam. Right-click the applications shortcut and choose Compatibility.EXE D. Which of the following is MOST likely the issue? lTe sts Answer: A . RAM D. CONVERT. The Previous Versions tab within an application shortcuts Properties Answer: A QUESTION NO: 344 A user owns older software that requires 8-bit color depth in order to run properly. Device Manager B.com 108 Ac A. Case fan B. Processor C. Right-click the applications shortcut and choose Explore. Right-click the applications shortcut and choose Properties. Hard drive tua A user has reported that their computer is operating very slowly and that they hear a rather loud clicking sound.

but the stop errors continue. Debugging Mode B.co m Answer: C 109 . Debugging Mode D.www. Which of the following Advanced Mode Options should be used to start up the computer? . Disable Automatic Restart QUESTION NO: 348 Answer: A QUESTION NO: 349 After installing a program. Active Directory Restore Mode C. Event Viewer Answer: D QUESTION NO: 347 A technician is unable to log into a users computer after installing new hardware. Last Known Good Configuration D. Which of the following Advanced Startup options would BEST resolve this issue? A. Last Known Good Configuration C.CompTIA 220-701: Practice Exam D. Which of the following would get the computer back to the operational state it was before the install? A." .com Ac tua A.actualtests. Debugging Mode B. The technician gets an Access Denied message stating the process is in use every time the technician tries to remove the virus. Disable Automatic Restart lTe sts A technician is working on a computer that has a virus downloaded on it. a computer is getting stop errors. Systems Restore Answer: D "Pass Any Exam. Any Time. The technician has uninstalled the program. Safe Mode B. Safe Mode D. Last Known Good Configuration C.

Amperage and size Answer: A QUESTION NO: 352 A technician is called in to repair a 2. Incandescent lighting Answer: C QUESTION NO: 353 Which of the following IEEE 802. Which of the following would need to be created prior to the installs? A.actualtests. USB copy of startup files Answer: A QUESTION NO: 351 Which of the following is important to know when selecting a power supply? A. Back up of the data C. Voltages and size D.11 standards operates at a maximum speed of 11Mbps? "Pass Any Exam. Any Time.com Ac tua lTe sts . Restore Point B. Resistance and size C.co m 110 ." . Cordless phones D. Emergency Repair Disk (ERD) D.4GHz wireless access point that drops connections. Wattage and size B. The access point is next to a speaker B. Electrostatic Discharge (ESD) C.www.CompTIA 220-701: Practice Exam QUESTION NO: 350 A technician wants to be able to bring the system state back to the original condition in case of any conflicts prior to making multiple software installs on a computer. Which of the following would MOST likely cause the connection drops? A.

CompTIA 220-701: Practice Exam A. The fastest cache that resides outside the chip level. C. "Pass Any Exam. it will not delete. D. 802. 802. Chkdsk B.11g D. Indexing D.11a Answer: A QUESTION NO: 354 A technician notices that a group of users are continuously searching their computers for the same files.11b B.actualtests. The fastest cache that resides at the chip level. Which of the following would BEST assist their searches? A.com Ac tua A. The largest cache that resides outside the chip level. Which of the following is the MOST likely reason? A. The job must be deleted using the printers front panel. 802. Scandisk Answer: C QUESTION NO: 355 Answer: C QUESTION NO: 356 A user reports that print jobs are not printing. lTe Which of the following BEST describes L1 cache? sts . B. C.co m 111 . Any Time. D. After looking at the print queue a technician determines that a print job needs to be deleted to resolve the issue. Defrag C. The user submitted the job as a priority.11n C. Once a job is submitted to the queue it cannot be removed. B. The technician does not have the necessary permissions." . When the technician tries to delete the job. The largest cache that resides at the chip level. 802.www.

Wi-Fi C. B. B. Any Time. Replace all of the print cartridges. C. lTe sts A user reports that the output from an inkjet printer is missing some of the finer details of the print jobs being sent to it. Answer: C QUESTION NO: 358 Answer: C QUESTION NO: 359 Which of this following network types is the FASTEST? A. Bluetooth Answer: A QUESTION NO: 360 "Pass Any Exam.com 112 Ac tua A.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 357 A user reports that the print jobs from a color inkjet printer appear fuzzy. Which of the following options would BEST help troubleshoot the problem? A. This printer is not capable of printing such fine details select another type of printer. Send a test page to the printer. Gigabit Ethernet B. C. The printer is set in draft mode in the printer properties.www." . D. Infrared D. Some of the inkjets are clogged in the cartridge. The printer does not support the font on the document. A technician looks at a document and observes that the text appears to be consistent in color across the entire document. D.co m . Power cycle the printer.actualtests. Run an alignment page. Which of the following is the MOST likely cause of the missing detail? .

11n B. sysedit B.co m .key authentication C.key authentication B. C.actualtests.key authentication Answer: B QUESTION NO: 362 A technician must replace a network printer. msconfig D.11g Answer: A QUESTION NO: 361 Which of this following wireless security options is MOST secure? A.key authentication D. D. Notify all users before unplugging the printer. 802. 802. WEP2 withshareD. 802.11a D. WPA withshareD. Any Time. msinfo32 Answer: C "Pass Any Exam. B. Which of the following is the FIRST step the technician should take? A. WEP withshareD.11b C.CompTIA 220-701: Practice Exam Which of the following Wi-Fi network types has the HIGHEST transfer speed? A. replace the printer and then print everything that was saved.com 113 Ac tua lTe sts .ini C. Save all print jobs. Unplug the network printer and then replace with a new printer. boot. Answer: A QUESTION NO: 363 Which of the following utilities can change the startup programs? A. 802. WPA2 withshareD." . Delete all print jobs before replacing the printer.www.

Enter hard drive information manually into the Autoexec. After installing the hard drive which of the following must the technician do NEXT? tua lTe sts A. The technician suspects an IRQ conflict. Enter hard drive information manually into the BIOS.com 114 Ac A technician has been asked to install and configure a hard drive on an older system that does not support autodetect. B. chkdsk D. convert B.co Which of the following commands will partition a hard disk on a Windows XP computer? m .www.CompTIA 220-701: Practice Exam QUESTION NO: 364 A user reports that after a stop error appeared the PC started to reboot in a continuous loop. C. B.ini file." . The automatically restart feature in System Failure option is on. Enter hard drive information manually into theNtldr file. format . Any Time. Answer: D QUESTION NO: 367 A technician has been called to correct a problem with erratic performance of an external scanner and internal modem.actualtests. fdisk C. The system cannot connect to the network. D. Which of the following is MOST likely the cause of this problem? A.bat. C. The system does not have enough free hard drive space. The hard drive is faulty and needs to be replaced. D. Enter hard drive information manually into the Boot. In which of the following can the "Pass Any Exam. Answer: B QUESTION NO: 365 Answer: B QUESTION NO: 366 A.

Control Panel>Hardware>Systems>Power Management>Settings Answer: A QUESTION NO: 369 Answer: B QUESTION NO: 370 A customer reports that a printer is printing blank pages. C. B.com Ac A. The pick-up roller is defective.actualtests. Any Time. BIOS>Power Menu>S11>Hibernate D. tua A technician has just installed Windows 2000 on a computers clean hard drive. CMOS battery is dead. Start>Run>Regedit B. On start up the computer does not seem to boot or display a command prompt and the technician notices a series of beeps. Device Manager>Computer Properties C. The feed roller is defective.co m 115 . BIOS is reporting a memory error. Hard drive is faulty. Control Panel>Power Options>Hibernate tab B. D. The toner cartridge is defective. Device Manager>Power Options>Check-off the Hibernate box C. C. The fuser unit is defective. D. My Computer>Hardware>Settings D. Which of the following is the solution? A. "Pass Any Exam. Which of the following is the MOST likely problem? lTe sts .CompTIA 220-701: Practice Exam technician go to review the IRQ settings? A. APM is off. B. Control Panel>Hardware Devices>Settings Answer: B QUESTION NO: 368 How would a technician configure a computer to enable Hibernation? A." .www.

Power supply is the wrong form factor.www. C. Any Time. The workstation does not power up properly. B. Which of the following is the MOST likely cause? ." . Power supply wattage is too high. Window Vista Home Premium D.actualtests. Windows XP Professional C.co m 116 . The workstation will power up if only a single drive is connected.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 371 A technician has replaced a bad power supply in a workstation. Windows Vista Home Basic B. Power supply is the wrong wattage. Power supply wattage is too low. Which of the following is the MOST likely cause? A. Power supply is the wrong voltage. Power supply is the wrong form factor.com Ac tua lTe A. sts A technician has replaced a bad power supply in a workstation and now the workstation will not power up when all of the drives are connected. WindowsVista Business Answer: C QUESTION NO: 374 "Pass Any Exam. C. D. Powersupplys fan is defective. Powersupplys fan is defective. B. Answer: A QUESTION NO: 372 Answer: C QUESTION NO: 373 Which of the following versions of Windows includes Windows Media Center functions? A. D.

Error detection C.actualtests. ECC C. UPS B. DDR C. SLI D. USB 2. DLT D. but requires the last device to use a terminator? A. SLI B. Parallel B." . SCSI "Pass Any Exam.www.0 D. IEEE 1394 C.com Ac tua lTe QUESTION NO: 376 sts . DDR Answer: B QUESTION NO: 375 Which of the following technologies is used in memory devices to allow it to operate at twice the normal clock rate? A. Better cooling D. ECC Answer: B Which of the following is a benefit of having parity on a memory device? A. Faster response time Answer: B QUESTION NO: 377 Which of the following technologies allows a user to connect multiple devices to a single port. Any Time.CompTIA 220-701: Practice Exam Which of the following technologies corrects errors in memory devices? A. Lower cost B.co m 117 .

SMTP Answer: A QUESTION NO: 379 Answer: C Explanation: To configure a wireless router to limit the access of computers that have access to the wireless router to some devices you need to use MAC filtering. VPN B. WEP keys B. WPA keys sts . SNMP C. The use of an SSID cannot limit access even though it is used by all the routers.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 378 Which of the following protocols can create a secure network connection across the Internet? A. There is no IP filtering or DNS filtering.actualtests. QUESTION NO: 380 Two wireless access points are located near each other. which of the following settings should be changed to prevent interference between the two devices? A. Any Time.www. Channel number C.co Which of the following technologies allows access to a wireless access point only to those devices that have been registered using a manufacturers unique ID number? m . IP address range "Pass Any Exam. This method allows access to only computers that have specific MAC addresses." . WEP key B. SSID broadcasts C.com 118 Ac tua lTe A. FTP D. SSID broadcast ID D. MAC filtering D.

Worms D." . CRT C. ESD Answer: A QUESTION NO: 383 Which of the following information can be found on a MSDS? A.actualtests. Network diagram to prevent damaging any cables Answer: B QUESTION NO: 384 When checking Device Manager on a laptop the technician notices an issue with a device labeled Human Interface Device. High temperature warnings and cautions D. Slipping hazards or dangerous footing concerns B. AD. Which of the following is MOST likely having an issue? "Pass Any Exam. EMI D. Phishing Answer: A QUESTION NO: 382 Which of the following is a type of interference that can adversely affect wireless communications? A.www. Hazardous chemicals or compounds C. Adware B. RFI B.hoc C.co m 119 .com Ac tua lTe sts .CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 381 Which of the following is a type of malware that tracks a users habits and displays targeted advertising or messages? A. Any Time.

Add additional memory to the printer.www. Heat or burns lTe Which of the following is a primary safety factor when using a soldering iron? sts . Touch pad B.co m 120 .actualtests. Voltage or shocks C. Replace communications cable. Memory chip Answer: D "Pass Any Exam. IEEE 1394 port D. NIC D. Any Time. LCD display Answer: A QUESTION NO: 385 Which of the following should be done FIRST if a printer fails to print very large documents but prints smaller documents without issue? A. Change the toner cartridges. D. RF or wireless interference B.com Ac tua A. Static or ESD damage D. Answer: C QUESTION NO: 386 Answer: D QUESTION NO: 387 Which of the following is MOST susceptible to ESD and should be handled with caution to prevent damage? A. LCD monitor B. Check to the correct type of paper is being used.CompTIA 220-701: Practice Exam A." . CRT monitor C. C. Flash drive C. B.

com Ac tua lTe sts . Dial-up modem Answer: A QUESTION NO: 390 After upgrading to Vista a user notices a clock. calendar. Defender C. STP B. and several other items on their display.co m 121 . QUESTION NO: 389 A technician has connected a cable to an RJ-45 connector on the back of a computer." . They can span distances of several kilometers.actualtests. If they want to add more gadgets. Sidebar D. which of the following features should they research? A. Fax machine C. RJ-11 D.CompTIA 220-701: Practice Exam QUESTION NO: 388 Which of the following is surrounded by a metallic shield that prevents EMI? A. Scanner D. User Account Control (UAC) Answer: C "Pass Any Exam. BitLocker B. UTP C. because it has much lower crosstalk and interference in comparison to copper cables. Which of the following devices is MOST likely connected to the other end of the cable? A.www. Switch B. Any Time. Fiber Optic Answer: A Explanation: Fiber optic network cables can be used over longest possible distances because of their Low loss and high bandwidth properties.

actions. Establish a theory of probable cause. D. Any Time. C. Answer: A QUESTION NO: 394 The technician has already narrowed down the problem and developed a plan.co m . Power supply D. Heat sink C. B. Decoder software needs to be loaded." . Establish a plan of action to resolve the problem. D. The system does not have enough RAM installed. "Pass Any Exam.actualtests. Establish a theory of probable cause. Answer: D QUESTION NO: 392 Which of the following is BEST used to cool down the CPU? A. Which of the following troubleshooting steps is NEXT? A. Decreased RAM Answer: B A technician arrives at a customers location and identifies a problem.com 122 Ac tua QUESTION NO: 393 lTe sts .CompTIA 220-701: Practice Exam QUESTION NO: 391 A technician installs a new DVD drive into a users computer. Ask the customer what the issue is. Case fan B. B. Which of the following troubleshooting steps is NEXT? A. Which of the following is MOST likely the issue? A. The drive can be used to read data disks but Windows Media Player cannot play back DVD movies from the new drive. C. and outcomes. The drives device driver needs to be updated.www. The sound card is not connected properly. Document findings.

D.actualtests. B.co Answer: A m 123 . Verify full functionality and implement preventative measures. and outcomes.com Ac A. The keyboard is faulty. C.www. D. tua lTe A customer has returned to the office after lunch and their laptop has become unresponsive to all key strokes. B. Which of the following troubleshooting steps should the technician perform FIRST? A. Which of the following is causing this to happen? sts QUESTION NO: 396 . The power supply has a loose connection. Ask the customer questions to identify the problem.CompTIA 220-701: Practice Exam B.heatsinks are not. Document findings. mouse movement and the power light is blinking. B. actions. Establish a plan of action to resolve the problem and implement a solution.heatsinks provide active cooling. Fans provide passive cooling. Verify full system functionality. The BIOS need to be updated. Any Time. Fans provide active cooling. D. Answer: A "Pass Any Exam. C.heatsinks do not. C. actions. Document findings. Test the theory to determine cause. C. D. Fans are applied with thermal compound.heatsinks provide passive cooling. Answer: D QUESTION NO: 397 Which of the following are the main differences between a heatsink and a fan in a computer? A. Answer: C QUESTION NO: 395 A technician arrives at a customers location in response to a call. and outcomes. Fans must be directly applied to the cooled component. The system is in hibernation mode." .

Which of the following is MOST likely the cause for this problem? A. Ctrl + alt + L D.B QUESTION NO: 401 "Pass Any Exam. Answer: A QUESTION NO: 399 Answer: D QUESTION NO: 400 On a Windows computer. The technician needs to map the drive. Print out a test page. Ctrl + alt + delete then lock computer B. D. Any Time. C. Download the latest drivers from the manufacturer. D. Windows key + Alt + M Answer: A. Windows key + alt + delete E.actualtests. Configure the IP settings. The technician needs domain administrator rights. The technician needs local administrative rights.CompTIA 220-701: Practice Exam QUESTION NO: 398 A technician is not able to delete a user's profile on a Windows Vista workstation. A. B. B. Which of the following is the FIRST step to take to install the printer in their network? m 124 . C. Configure NetBEUI settings. sts .co A user purchased a TCP/IP laser printer. which of the following shortcuts can lock the computer without logging off the user? (Select TWO).com Ac tua lTe A." . Windows key + L C. The operating system is corrupt.www.

B. The video cable connecting the monitor is loose. B. D. Any Time. The adapter was rated for 110-120 Volts. The adapter was rated for 220-240 Volts. C. then you can try to toggle the video output function key and plug in an external monitor to the laptop. The monitor and laptop video cards are incompatible. Which of the following is the MOST likely explanation? A. the AC adapter for their older laptop quit working.com 125 Ac tua Explanation: If the display of the laptop is not working.CompTIA 220-701: Practice Exam When installing the Windows XP operating system using RIS. The AC adapter was inserted in the incorrect port. The adapter was rated at 50-60 Hertz. which of the following must be available in the computer? A." .actualtests. C. A video card with at least 16MB of VRAM D. Detaching and attaching the display unit is not recommended and switching the system off and on will not be of any help. Which of the following is the MOST likely cause? A. A hard drive with more than 4MB of free space B.co m . Answer: C QUESTION NO: 403 A user reports that during a business trip to Europe.ROM drive C.www. Answer: D QUESTION NO: 404 "Pass Any Exam. lTe sts . A network card with PXE/DHCP remote boot Answer: D QUESTION NO: 402 A user reports that they have connected an external monitor to their laptop but the monitor is not displaying anything. The function key was not pressed to toggle the video output. D. The laptop BIOS was not updated to support external video. A CD.

IPSec B. B. Which of the following is the MOST likely cause of the problem? A. C.actualtests. Adjust the refresh rate of the display to 72 Hertz.co m 126 . The mouse pointer software is corrupt. Any Time. C. instead of seeing their desktop they only see their background graphic. their pointer will randomly move about the screen or highlight words. "Pass Any Exam. Store the drive next to a magnet for one hour. The laptop is near a source of EMF interference. Answer: A QUESTION NO: 406 Answer: B QUESTION NO: 407 When disposing of old hard drives. B. The sensitivity of the touch pad is too high. D. B. PGP D. which of the following MOST reliably prevents all data from being stolen? A. Answer: C QUESTION NO: 405 A user reports that when they are typing. CHAP II tua Which of the following encryption methods is used for files and folders in Windows XP Pro? lTe sts . Toggle the function key for the video display.com Ac A. C. Uncheck Extend my Windows Desktop in the Display Properties.CompTIA 220-701: Practice Exam A user reports that when they attach an external monitor to their laptop.www." . EFS C. Which of the following will correct this problem? A. Format the drive. Physically destroy the disk platters. D. A Remote Desktop session has been established on laptop. Change the display resolution to a lower setting.

C. D. Any Time. they notice the system takes a long time to display the desktop. Remove the control circuit board from the drive. Encrypt all local data files. sts Which of the following should be performed FIRST before accessing the Internet? . Run thechkdsk /f command on the system. C. Install network monitoring software and perform a trace. QUESTION NO: 409 Answer: C QUESTION NO: 410 A technician has received a new PC directly from the manufacturer. B. Install system patches. Answer: B QUESTION NO: 408 Which of the following will improve the functionality of the OS immediately following a new installation? A. Remove unneeded startup applications. B.www. B. Answer: D "Pass Any Exam. Run the defrag command on the system. D. Setup user profiles. Configure biometric authentication.co m Answer: D 127 . Run a full anti-virus scan. Perform a disk defragmentation. After completing the initial configuration.com Ac tua lTe A. Which of the following steps would shorten the startup time? A. D. C. Install anti-virus software.CompTIA 220-701: Practice Exam D." . Decrease the size of the paging file.actualtests.

The laptop has an electrical short in the power supply. sts . Read the application release notes. Create a restore point. Post the solution on an online tech forum. Answer: B "Pass Any Exam.actualtests. The laptop power cord is being used instead of the docking station power cord. B. The customer can power up the laptop when using the power cord without the docking station.www. Boot the computer in Safe Mode. C. Which of the following steps should the technician take prior to installing the application? (Select TWO). Describe the issue at the next staff meeting. C. B. B. D. D. they called the OEM and identify the problem.com Ac tua lTe A. m QUESTION NO: 412 128 . Which of the following should the technician do FIRST after the problem is resolved? A. Answer: C Answer: A. Defragment the hard drive. C. Any Time.B QUESTION NO: 413 A technician is troubleshooting a computer error. E. The customer reports they cannot power on their laptop while the laptop is in the docking station even though the docking station power light is on. Document the issue and the applied solution.CompTIA 220-701: Practice Exam QUESTION NO: 411 A customer has purchased a laptop with a docking station." . Which of the following is MOST likely causing this? A. D. Launch the File and Transfer Wizard.co A customer calls a technician to request assistance in installing a new accounting application. After initial troubleshooting. Call the department management to document the issue. They have had problems installing this application in the past. The customer is using the laptop power button instead of the docking station power button. The laptop battery is defective and needs to be replaced.

Class C D.10 is an example of which of the following address classes? A.168.0. Class A B. TCP D.co m . It runs slower than the processor speed. Any Time." .com 129 Ac A. DLC E. Assigns IP address to the workstation B. SPX B. Answer: B QUESTION NO: 416 Which of the following is a function of a NIC? Answer: D QUESTION NO: 417 Which of the following protocols are routable? (Select TWO). A. NetBIOS C. B. Class B C.CompTIA 220-701: Practice Exam QUESTION NO: 414 The IP address: 192. Monitors sessions between two hosts C. Provides a logical connection between a workstation and the network infrastructure D. It runs faster than the processor speed.www. D.actualtests. Class D Answer: C QUESTION NO: 415 Which of the following is true of L1 cache? A. It runs at processor speed. IP "Pass Any Exam. Provides a physical connection between a workstation and the network infrastructure tua lTe sts . It runs at half the processor speed. C.

CompTIA 220-701: Practice Exam Answer: C. Answer: B QUESTION NO: 419 Answer: A QUESTION NO: 420 A technician has determined that a CRT monitor is not working correctly and that it will be replaced. B. A hub broadcasts all traffic to all ports. Dispose of the monitor according to applicable environmental regulations. Use the USMT to export the data from the old system. A hub directs traffic between locally attached computers. copy the users profile from the old system to the new system. B. C. B. Discharge the CRT prior to disposal.com Ac tua A. Hubs only support TCP/IP protocols. Answer: B "Pass Any Exam. In the advanced settings of system properties go to the user profile settings and copy the customers profile to the new system. The customer has required all personal information be migrated to the new computer including favorites. Dispose of the monitor in the trash. D. Disassemble the monitor to prepare disposal of parts independently. C.actualtests. Which of the following can the technician do to ensure all settings are moved to the new computer? . lTe sts A technician needs to provide a customer with a new computer running Windows Vista. Useregedit to export the user data to the new system. D. Which of the following should they do NEXT? A. Hubs are limited to a bandwidth of 4Mbps. cached website credentials and desktop preferences. C.www. D.E QUESTION NO: 418 Which of the following is true of a hub versus a switch? A.co m 130 ." . and import it to the new system. Any Time. From Windows Explorer.

they can connect to the network. If they connect the AC adapter. C. The laptop is not receiving enough power from the battery so the battery should be replaced. The laptop is not receiving enough power from the battery so a second battery should be installed.www. Answer: C A technician is asked by someone from the HR department to burn some data to a DVD since they have the only available DVD burner. C. Which of the following is the MOST likely cause? A. B.co m 131 . Answer: A QUESTION NO: 422 A user is unable to connect to the network via Ethernet while using their laptop on battery power. While preparing the files for the disc burning. Call the person that wants the disc burned and ask them if they can look at the files. C. B. The laptops NIC needs updated drivers. D. B. Update the drivers for the touchpad. the technician notices files that pertain to other employees. Lower the pointer speed in the Mouse Control Panel applet. Update the drivers for the video card. Format the hard drive and reinstall the OS." . Provide copies of the files to the people named on them. The technician copies the files to a portable hard drive and then goes back to their office to burn the disc. Keep the files on the portable drive and then look at them later for confidential material.actualtests. Which of the following should the technician do? A. Answer: A "Pass Any Exam. The power management settings on their laptop are set to disable the internal NIC. D.CompTIA 220-701: Practice Exam QUESTION NO: 421 A user has an issue with phantom cursor movements on their laptop where the pointer suddenly jumps across the screen when using the built-in touchpad. Any Time. D.com Ac QUESTION NO: 423 tua lTe sts . Which of the following is the BEST option to solve this issue? A. Delete the files off the portable drive once they are finished burning the disc.

however. D. Any Time. Follow thecompanys established guidelines to reset passwords. Carry it with the protrusion on the back facing your body. put on hold and forward. Reset the password for them and inform them of their username. Organize the users papers into file folders.actualtests.co m . Answer: B QUESTION NO: 425 A user calls the helpdesk and asks to have their password reset. Receive." . Which of the following actions should be taken? A. C. D. Tell the user that they will return later in the day once they have cleaned their desk. B. Report the issue to the users manager and return the next day to work on the issue. Carry it by using both the power and video cords for stability. The technician needs to work on the issue but is distracted by the users mess. Carry it with the screen closest to your body. C. providing standard permissions. they cannot identify their username. D. Create a new account for the user. Answer: C QUESTION NO: 427 Which of the following would be the MOST effective communication method to process a users call? A. Schedule a later time to call them back once they remember their username. Ask the user if they mind if the technician removes the computer from the desk to fix the issue. Answer: B QUESTION NO: 426 Which of the following describes the BEST way to carry a CRT monitor? A. The user is quite messy and has a lot of paper strewn about. C.CompTIA 220-701: Practice Exam QUESTION NO: 424 A technician is visiting a users desk to work on a computer issue.www. understand.com 132 Ac tua lTe sts . B. "Pass Any Exam. B. Which of the following should the technician do? A. Carry it by holding it upside down by the base.

Verify that the user has not made any OS changes. put on hold. it sounds like an airplane taking off. C. Listen to callers concern without interrupting and being judgmental. B. C. Research online forums for assistance. Answer: C QUESTION NO: 430 A user reports that their computer has a bluescreen.com 133 Ac A. D. Answer: B QUESTION NO: 428 An upset caller reports that their laptop freezes constantly. C. B.CompTIA 220-701: Practice Exam B. Receive. D. Respond by informing caller to slow down and change their attitude. give first impression. Receive. Any Time. C. Check the BIOS for temperature changes. Which of the following would be the MOST effective way to respond to this call? A. interpret. Attempt to replicate and verify the issue. evaluate and respond.actualtests. and forward. Upon arrival the technician realizes the error message being displayed is unfamiliar and cannot be located on any known websites. D. B. "Pass Any Exam.www." .co Answer: B m . Respond by asking the caller to slow down and repeat the concern twice. ask for help and respond. Ask the caller to call back when they are in a better mood. Receive. tua lTe A customer reports that when the computer starts up. After questioning the user about any recent changes they might have made the technician realizes that this could be a symptom of multiple issues. Email the manufacturer with the details of the issue. Open the case and determine the cause of the noise. Which of the following should be the FIRST course of action? sts QUESTION NO: 429 . Update the OS with the most recent patches. Which of the following is the BEST course of action? A.

D. Write down error code and ask for assistance. sts A technician is on the phone with a customer. Which of the following is the BEST course of action? . Forward the customer to another technician in order to listen to the co-worker. Ask the customer's permission to put them on hold and politely ask the co-worker to wait. a co-worker asks the technician for assistance. B. 24 volts D. C.www.com 134 Ac tua lTe A. Ask the customer's permission to put them on hold. D. Put the customer on hold just for a few minutes and assist the co-worker. Any Time. Answer: B Explanation: In such a scenario it is important that you politely ask the co-worker to talk later after taking customer's permission to put him on hold.actualtests. Which of the following is the BEST course of action? A. Avoid the incoming call and call back later. Forward the customer to another technician. B. At the same time. Answer: D QUESTION NO: 431 Most new motherboards accept which of the following voltages? A. 12 volts C.co QUESTION NO: 432 m . Put the customer on hold just for a few minutes. 6 volts B. 32 volts Answer: B Answer: B QUESTION NO: 433 A technician is responding to a customers call. The technician receives another incoming call from the technician's friend. This is because the customers are very important for a "Pass Any Exam. Ask the customer's permission to put them on hold and tell the co-worker a temporary solution to their issue.CompTIA 220-701: Practice Exam D. C." .

D. B. Install anti-spyware and run an initial scan. Answer: B QUESTION NO: 435 Answer: D QUESTION NO: 436 A technician is dispatched to investigate claims that a user is accessing inappropriate content at work. Which of the following troubleshooting steps should the technician take NEXT? . C. who reports that inappropriate content began showing up on its own and that they have recently been experiencing a problem with pop-up windows. The technician speaks with the user.CompTIA 220-701: Practice Exam company and putting them on hold for a long time or forwarding their call to another technician would annoy the customer. Report the users story to management and wait for further instructions. B.www. QUESTION NO: 434 A user emails to report that their computer is experiencing a bluescreen error. Replace the workstations NIC.actualtests. Document that disabling the firewall did not solve the issue and call another technician for assistance. Establish a theory as to what caused the changes to the computer. however. B." . D. C. Which of the following should the technician do NEXT? A. Use Windows Recovery Console to perform a repair installation of Windows. Which of the following troubleshooting steps should the technician perform FIRST? A. Perform a virus scan and evaluate the results. C.co m . lTe sts A technician has been dispatched to investigate a report that a clients workstation can no longer access the network. the technician believes that firewall settings may be the cause. D. Replace the motherboard and perform a system restore. Any Time. Formulate another theory as to what might be causing the problem. Replace RAM modules and verify that all other system components are operating properly. After speaking with the user. Reinstall the firewall software. Contact the user to determine if any recent changes have been made to the computer.com 135 Ac tua A. "Pass Any Exam. disabling the firewall did not help the issue.

Which of the following is the BEST course of action? A. Plug the computer into a different power outlet. D. Confiscate the co-workers personal storage media.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 437 A user reports that their computer has been rebooting unexpectedly several times per day ever since a construction project began across the street. Which of the following describes the BEST course of action? . Report the situation to appropriate authorities.actualtests. C. B. Which of the following can the technician recommend? A.www. B." . D. C. Answer: A QUESTION NO: 438 Answer: B QUESTION NO: 439 A technician notices co-workers copying files onto their personal storage media. from computers which are in for repair. sts While troubleshooting a problem on a users computer. a technician discovers content which they believe may be illegal. Answer: D QUESTION NO: 440 "Pass Any Exam. C. B. Use an uninterruptible power supply (UPS). Report the situation to the appropriate authorities.co m . Use a signal attenuator.com 136 Ac tua lTe A. Ignore the situation so as to avoid workplace conflict. Insist that the user immediately delete the content. Any Time. Use a surge protector. Notify the customer about their stolen data. Ignore the content and complete the repair. Delete all the illegal content from the user's computer. D.

Windows XP Professional. It is never appropriate to copy a customers data. "Pass Any Exam.CompTIA 220-701: Practice Exam An IT service provider receives laptops from many different customers. DRAM D. B. resulting in the need for continuity chips in otherwise unused slots? A. Windows 2000. A low toner cartridge D.co m 137 . RDRAM C. When is it appropriate to make copies of a customers confidential data? A. random characters? lTe sts .www. WindowsVista Ultimate. Windows XP Home Edition. For backup purposes and if the technician deems it necessary." . DDR3 B. B. A corrupt software driver B. For backup purposes and with the customers permission. An invalid IP address tua Which of the following can cause a printer to output nonsensical. C. D.actualtests. Excessive humidity C. Answer: C QUESTION NO: 441 Which of the following RAM types requires that all available memory slots be filled. SRAM Answer: B QUESTION NO: 442 Answer: A QUESTION NO: 443 All of the following operating systems will allow users to connect to a domain EXCEPT: A. D. Any Time. C. It is not appropriate unless the content is public knowledge.com Ac A.

WAP C. WEP B. TV tuner card C. WPA D. WAP D. KVM switch B." . HTTPS C.CompTIA 220-701: Practice Exam Answer: D Explanation: You can use the Windows XP operating system because it has a built-in Remote Assistance application. HTTPS Answer: C "Pass Any Exam.co m 138 . Any Time. SFTP B.com Ac tua lTe sts QUESTION NO: 445 . QUESTION NO: 444 If using Windows Media Center. Video capture card Answer: B Which of the following protocols is used to encrypt data on a wireless network? A.www.actualtests. which of the following hardware components needs to be installed? A. Docking station D. HTTP Answer: A QUESTION NO: 446 Which of the following protocols makes a wireless network secure? A.

1024GB D. QUESTION NO: 449 A users laptop has a built-in wireless NIC and cannot see the network. Although Windows XP lets you format only up to 32GB but can read larger volumes. Answer: D QUESTION NO: 450 Which of the following is information found in the Device Manager? (Select THREE). B. 32GB C. Which of the following is the FIRST course of action to take on the laptop? A. CMOS battery C. Which of the following components should the technician replace? A. Processor D. Check the wireless card to be sure it is seated correctly.com 139 Ac tua lTe sts A. Check to see if wireless is turned on.actualtests. D. C. Any Time. Check the software for a complete install. System clock Answer: B QUESTION NO: 448 Answer: D Explanation: The maximum FAT32 volume size recognized by Windows 2000 and XP is 2TB or Up to 2048GB. 2048MB .co m Which of the following is the maximum partition size of the FAT32 file system? . 16GB B.www.CompTIA 220-701: Practice Exam QUESTION NO: 447 The users operating system is not keeping the correct time after a system powers down. L2 cache B." . "Pass Any Exam. Check the wireless card for antenna connections.

23 B. I/O address ranges E. 8080 Answer: A "Pass Any Exam. 80 B. 3389 Answer: D QUESTION NO: 453 Which of the following port numbers. RAM capacity C." . Passive C. Explanation of error codes Answer: A. Mapped network drives F. 25 C. which of the following ports is used for Remote Desktop (RDP)? A.D QUESTION NO: 451 Which of the following cooling methods forces air over the components by using a fan? A. Hidden devices D.co m 140 . Any Time. Active Answer: D QUESTION NO: 452 By default. 110 C.CompTIA 220-701: Practice Exam A.C.com Ac tua lTe sts . is used for Telnet? A. 2335 D. Heatsink B.www. Devices by type B.actualtests. by default. 80 D. Liquid D.

Multimedia B.actualtests. Enable Boot Logging C. Graphics accelerator Answer: B QUESTION NO: 455 Which of the following cards allows communications from the Internet to the computer by using Ethernet cable? A.CompTIA 220-701: Practice Exam QUESTION NO: 454 Which of the following adapter cards is used for displaying over the air video broadcasts? A. Safe Mode with Command Prompt B. TV tuner C. Any Time. NIC B." . Last Know Good Configuration D.com Ac Which of the following boot options allows the technician to boot the PC in a non-GUI environment? tua lTe sts . SATA D. Safe Mode with Networking Answer: A QUESTION NO: 457 Which of the following network types provides a secure connection to a private network over the Internet? "Pass Any Exam. Bluetooth Answer: A QUESTION NO: 456 A.co m 141 .www. Capture D. Wireless card C.

com 142 Ac A. but the motherboard needs an update." . Memory C. Chipset Answer: C QUESTION NO: 459 Answer: C QUESTION NO: 460 Which of the following should a technician do in order to remove a USB storage device in Windows 2000? A. Switch tua A customer has two computers with NICs installed. Firmware D. Which of the following must the technician update? A. C. "Pass Any Exam. The customer has called a technician to propose the minimum cost of networking these computers for file and printer sharing. Which of the following would be the BEST recommendation to the customer? lTe sts .CompTIA 220-701: Practice Exam A. WAN B. Any Time.actualtests. Router C. VPN D.co m . Use the Safely Remove Hardware icon in the Control Panel. Crossover cable D. Turn off the power to the USB device first then the computer. HTTP C. B. TELNET Answer: C QUESTION NO: 458 A technician receives a call from a client requesting that a faster CPU be installed into their PC.www. Bridge B. Operating system B. The technician has determined this can be done. Use the Safely Remove Hardware icon in the System Tray.

B. use their telephone number as the WEP key.CompTIA 220-701: Practice Exam D. Charge the customer to back up the data first and ask if the customer would like the drive physically destroyed. a technician should advise the customer to: sts . select new. D. Answer: A "Pass Any Exam. Which of the following should the technician do? A. B. D. B. create the folder on a flash drive and then click and drag the new folder to the desktop. Advise the customer the data may be retrievable and ask if the customer would like the drive physically destroyed." . use the run command and type folder. Answer: D QUESTION NO: 462 Answer: A QUESTION NO: 463 A quick method to create a new folder on the desktop using Windows XP is to: A.www. create the folder in My Documents then click and drag the new folder to the desktop. C. right click on the desktop. Unplug the device from the computer. Send the drive to a data recovery company.actualtests.co m 143 . D. lTe When setting up security for a wireless home network. try and keep the same password so the customer can always remember it. change the password frequently. try not to use numbers in the password. Advise the customer that they can throw it in the trash but that the technician is not responsible for any stolen data.com Ac tua A. C. and select folder. Answer: A QUESTION NO: 461 A technician replaces a customers hard drive and the customer wants the drive thrown away. Any Time. C.

Boot the unit in Safe Mode by pressing F5.CompTIA 220-701: Practice Exam QUESTION NO: 464 Which of the following is a benefit to hyper-threading? A. Which of the following is the FIRST item to check? A. The power to the external displays docking station D. Boot the unit in Safe Mode by pressing Ctrl/Esc. Improved performance B. Which of the following is the FIRST step the technician should take? A. Improved registry settings D. Which of the following options is the FIRST step in successfully booting the computer? A.com 144 Ac tua lTe sts . The monitor driver version C.www.co m . The refresh rate for the external display Answer: D QUESTION NO: 466 A user states the computer will not start up after they changed the display settings on the desktop computer with Windows XP. Improved security features C.actualtests. Answer: B QUESTION NO: 467 A user reports a Non-system disk error in a computer after a brief power outage at work. Any Time. Improved video game performance Answer: A QUESTION NO: 465 A user is experiencing eye strain while using an external CRT display attached to the laptop docking station. B. If the monitor has been degaussed recently B." . Boot into setup/BIOS and check the Graphics options. Run a check disk operation on the hard drive. C. Boot the unit in Safe Mode by pressing F8. D. "Pass Any Exam.

The technician tries to boot the computer with the Windows CD in the drive. website where cookies are required.co m . C. Which of the following is the FIRST action the technician should take? A. press F8 and select Last Known good configuration. C. secure website. B.www.CompTIA 220-701: Practice Exam B.actualtests. press F8 and select Safe Boot. D. Have the user check external drives for media.com 145 Ac tua lTe sts . Have the user power off for five minutes then restart the system. Which of the following is the BEST recommendation that a technician could make when configuring the printer? A. website that does not require a password to log in. D. however. Set the IP address to match the gateway address. Enable print sharing from the main computer. Answer: D QUESTION NO: 469 A user stops a technician and asks what the HTTPS indicates in the address bar of the browser. Any Time. Configure the printers IP to 127. Boot into BIOS/Setup and update the BIOS. popup advertisement that has been blocked.0. B. The technician explains this is a: A. the computer boots off the installed operating system on the hard drive. D. Boot into BIOS/Setup and change the boot sequence. Set the printer to DHCP. C. Answer: C QUESTION NO: 468 A technician wants to reinstall Windows operating system on a notebook computer. D. Boot into BIOS and check the hard drive status.1.0. B. When Windows starts. Answer: D QUESTION NO: 470 A customer wants to add a network printer to a home network. "Pass Any Exam. When Windows Starts." . C.

Which of the following would be the NEXT troubleshooting step? . Replace the video card because there is no display. Check to see if the monitor and computer are powered by a UPS. Check the System Event log for over temperature entries. Ask the customer what is occurring when the display is lost. The report from the previous technician indicates the monitor was replaced with a new monitor of the same model. Remove the battery and run the laptop on the external power supply. Remove the power and check the position of the jumpers on the motherboard. B.www. Any Time. Which of the following is the BEST course of action to take? A. Which of the following is the BEST course of action to determine the cause? A.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 471 A technician is requested to determine why a laptop occasionally reports an over temperature warning. Answer: B QUESTION NO: 472 Answer: C QUESTION NO: 473 A technician arrives at the desk to find the monitor has power but no display and the power light on the computer blinks five times. D. Consult the maintenance manual for the error code.actualtests. Answer: B "Pass Any Exam. Run the computer until the error occurs then find where the source of the heat is. Check the quick setup guide for BIOS settings. Ask the customer how the laptop is being used when it reports the error. C." . pauses and then repeats. D. B. D. Unplug and then re-connect all cabling to the components. sts A technician is called back to a customers desk due to a reoccurring loss of the monitor display. B.co m 146 . Update or reinstall the display driver.com Ac tua lTe A. C. C.

" . D. B. C. have each user remove and re-install the printer to update the driver. have the customer clear the print queue and reboot. The technician knows the print server had maintenance done over the weekend that included driver updates. Shutdown Answer: B QUESTION NO: 477 A client asks a technician to configure their laptops fingerprint scanner for use. check the printer properties on the server. Any Time. B. C. Sleep D.www. cycle the power on the printer and observe the boot process. The NEXT step to evaluate the problem is to: A.com 147 Ac tua lTe sts . Which of the following security technologies is this considered? "Pass Any Exam. replace the network card in the printer.CompTIA 220-701: Practice Exam QUESTION NO: 474 A customer reports the printer has an error message showing on the display and the printer is not printing any of the jobs in the queue. Answer: B QUESTION NO: 476 Which of the following power saving modes in Windows XP uses hard disk space to store active memory? A.actualtests. Standby B. The technician arrives and finds the printer is online but there are not any lights on the network card.co m . D. power off the printer. Answer: C QUESTION NO: 475 Multiple users report that the network color printer is not printing in color. Hibernation C. power cycle the printer to update the driver. check the printer for paper jams in the path. flash the firmware on the printer to match the new driver. The NEXT action would be to: A. but only in monochrome.

CompTIA 220-701: Practice Exam A. IPSec Services tua lTe A Windows XP computer consistently shows no printers installed under the Printers & Faxes area and an error referring to a service failure displays on each restart. WEP C.com 148 Ac A. check the power cable on the monitor. WPA encryption D. Any Time. B. Computer Browser B. Biometric authentication Answer: D QUESTION NO: 478 Which of the following wireless networking encryption technologies is MOST recommended for its level of high security and reliability? A. Smart card authentication C. WPA2 B. try turning the monitor on/off." . Check the video cable from the monitor to the PC.co m . "Pass Any Exam. Which of the following Windows services is not starting during boot? sts . Add Hardware Wizard C.www.actualtests. WPA D. Which of the following steps should the technician recommend the user take in order to resolve the problem? A. Print Spooler D. Password authentication B. Reseat the video card. The technician on call determines that the PC is powered on and is not in standby mode.AES Answer: A QUESTION NO: 479 Answer: C QUESTION NO: 480 A user calls to report a completely blank screen on their PC. WPA. reseat the video card. try turning the monitor on/off.

CompTIA 220-701: Practice Exam C. Turn the monitor on/off; check the power cable on the monitor; check the video cable from the monitor to the PC. D. Turn the monitor on/off; reseat the video card in the PC; check the video cable from the monitor to the PC. Answer: C

QUESTION NO: 481 Which of the following chipsets is responsible for controlling the data flow between the hard drive and the processor? A. Southbridge B. BIOS C. DMA controller D. Northbridge Answer: A

QUESTION NO: 482

Answer: C

QUESTION NO: 483 Which of the following chipsets is responsible for controlling the data flow between the RAM and the processor? A. Northbridge B. DMA controller C. CMOS D. Southbridge

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A. Northbridge B. BIOS C. Southbridge D. DMA controller

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Which of the following chipsets is responsible for controlling the data flow between a PATA optical drive and the processor?

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CompTIA 220-701: Practice Exam Answer: A

QUESTION NO: 484 Which of the following chipsets is responsible for controlling the data flow between the peripheral devices and the processor? A. Northbridge B. Southbridge C. BIOS D. DMA controller Answer: B

QUESTION NO: 485

Answer: A

QUESTION NO: 486

Which of the following demonstrates a physical method of intrusion detection? A. Biometric password B. Port triggering C. Case open switch D. Bitlocker Answer: C

QUESTION NO: 487

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A. Check the power outlet to verify it is supplying power. B. Replace the power button. C. Verify that the power button is plugged into the motherboard. D. Check the power supply for voltage output.

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A desktop computer is not responding when the power button is pressed. The technician has checked the power cord and finds it is properly connected to the computer and to the power outlet. Which of the following is the NEXT troubleshooting step the technician should take?

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CompTIA 220-701: Practice Exam Which of the following socket types utilizes a zero insertion force (ZIF) connector? A. 478 B. 775 C. 959 D. Slot A Answer: A

QUESTION NO: 488 A user reports that they are suddenly unable to print to a network printer. It was working fine yesterday. The technician can ping the users workstation and the printer. The technician can also print a test page from another workstation. Which of the following is the MOST likely cause of the problem? A. The printer is no longer the users default printer. B. The users workstation has a faulty NIC. C. The printer has corrupt drivers. D. The printer has a faulty NIC. Answer: A

QUESTION NO: 489

Which of the following architectures are designed for multi-threaded applications? (Select TWO). A. Multi-core B. PCI express C. SODIMM D. DDR2 E. Dual-core Answer: A,E

QUESTION NO: 490 When troubleshooting an issue with a customer. Which of the following is the FIRST thing the technician should do? A. Unplug the PC and put on an anti-static wrist strap.

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CompTIA 220-701: Practice Exam B. Update the virus definitions and start a scan for viruses. C. Inform the customer of how long it might take to resolve the problem. D. Verify when the last time the computer was working correctly was. Answer: D

QUESTION NO: 491 A technician is asked to connect a Windows XP SP3 computer to the Internet. Which of the following is a best practice? A. Update the antivirus definitions. B. Disable all file shares. C. Update the network device drivers. D. Assign a password complexity policy. Answer: A

Answer: A

QUESTION NO: 493 Which of the following is an example of biometric security? A. Username/password B. Fingerprint scanner C. WPA D. MAC filtering Answer: B

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A. Set automatic updates to download only. B. Turn on Automatic Updates. C. Turn off the firewall. D. Set automatic updates to download and install.

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A user wants their computer to automatically receive updates from Microsoft; however, they do not want the updates to interfere while they are working. Which of the following should be selected to BEST meet the user's needs?

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QUESTION NO: 492

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CompTIA 220-701: Practice Exam Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.

QUESTION NO: 494 Several users report their print jobs did not print to the local shared printer. Which of the following is the FIRST thing a technician should check? A. Check power on the users laptops. B. Check the print queue. C. Check the domain print server. D. Check the network connections.

QUESTION NO: 495

QUESTION NO: 496 A user's computer does not boot. The technician needs to change the computers settings to boot from a recovery CD. Where should the technician make the necessary boot order changes? A. Motherboard settings B. Firmware settings C. Jumper settings D. BIOS settings Answer: D

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Answer: C

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A. FAT16 B. HPFS C. NTFS D. FAT32

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A technician needs to configure Windows XP computers with the file system that will allow the addition of secure files to all users desktops. Which of the following file systems should the technician select?

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Answer: B

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select Properties Answer: B QUESTION NO: 500 A technician installs a new printer to a local computer and needs to install the drivers.CompTIA 220-701: Practice Exam QUESTION NO: 497 While installing Windows XP. Any Time.actualtests.co m 154 . B. select Properties D. The problem is related to large files being deleted. The installation CD is not available.com Ac tua lTe sts . D.www. Check for incompatible hardware. How should the technician troubleshoot this issue? A. Right-click Start menu. select Properties C. a technician notices that the software hangs during the hardware detection phase. Answer: A QUESTION NO: 498 After several months users report that their computer runs slower." . C. Backup Manager C. Task Scheduler Wizard D. Check the CMOS battery. Task Manager B. Right-click System Tray. Right-click My Network icon. Which of the following utilities will allow a technician to trigger defrag to run when the user logs off? A. Check the boot order in the BIOS. select Properties B. Right-click My Computer icon. Which of the following is the BEST solution to locate the correct drivers? "Pass Any Exam. Application Manager Answer: C QUESTION NO: 499 How can a technician determine the amount of memory in a computer running Windows XP? A. Check the disk for scratches.

CompTIA 220-701: Practice Exam A. Add Hardware Wizard. B. Check the manufacturer's website. C. Check the USB port. D. Check the printers BIOS. Answer: B

QUESTION NO: 501 Which of the following adapter cards is used to access the Internet through a telephone line? A. A network interface card B. An asynchronous modem C. A cable modem D. A T-1 connection Answer: B

Answer: A

QUESTION NO: 503 When a job fails to print, where would a technician go in Windows to print out a test page? A. From the printers drivers B. Manually on the printer C. From the printer properties page D. From the administrative tools applet Answer: C

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Which of the following power supply standards was developed to provide a better way to plug into the motherboard?

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QUESTION NO: 502

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CompTIA 220-701: Practice Exam QUESTION NO: 504 Which of the following ports are commonly used for outgoing email? A. NNTP B. TELNET C. SMTP D. HTTP Answer: C

QUESTION NO: 505 Which of the following protocols are commonly used for Windows Remote Desktop? A. NTP B. PPTP C. RDP D. LDAP Answer: C

QUESTION NO: 506

Answer: C

QUESTION NO: 507 Which of the following network devices helps prevent data collision by not allowing data to be broadcast? A. Hub B. Modem C. Bridge "Pass Any Exam. Any Time." - www.actualtests.com 156

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CompTIA 220-701: Practice Exam D. Switch Answer: D

QUESTION NO: 508 Which of the following network devices interconnects networks together? A. Switch B. Hub C. Router D. Modem Answer: C

Answer: D

QUESTION NO: 510

Which of the following is a difference between a local printer and a network printer? A. A local printer has a small footprint and cost less money than a network printer that has a large footprint. B. Local printers are situated in a common area shared by one department in the same office while network printers are always installed in enterprise environments where there are several offices in different buildings sharing the device. C. Network printers can be connected directly to a network while a local printer is connected directly to a users computer. D. A maximum of two computers can share a local printer verses unlimited users can share a network printer.

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A. Switch B. Modem C. Router D. Hub

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Which of the following network devices interconnects workstations and broadcasts the data that is being transmitted?

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CompTIA 220-701: Practice Exam Answer: C

QUESTION NO: 511 Which of the following is the difference between a laser printer and an inkjet printer? A. Ink jet printers are safe for the environment, while laser printers can be harmful to the environment. B. Laser printers melt the image onto the page, while an inkjet printer fuses the image to the page. C. Laser printers use toner, while the inkjet printer can only use ink cartridges. D. Laser printers fuse the image to the page, while an inkjet printer sprays the image on the page. Answer: D

QUESTION NO: 512

Which of the following components is a distinguishing characteristic of a laser, inkjet, thermal, and impact printer? A. The writing element B. The control panel C. The power supply D. The interface Answer: A

A customer reports that while attempting to print a document it seems to queue up fine, but the printer does not print the job. Which of the following may be the cause? A. Outdated or corrupt print driver. B. The application used to create the document is incompatible with the printer. C. A print job is waiting in the print queue. D. Printer configuration is incorrect. Answer: C

QUESTION NO: 514

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QUESTION NO: 513

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CompTIA 220-701: Practice Exam Compliance regulations regarding data sensitivity are primarily created to protect the: A. equipment from abuse and misuse. B. company's intellectual property and proprietary information. C. person who would be directly affected in the case of a breach. D. customer's personal files and professional data. Answer: C

QUESTION NO: 515 In regards to computer case form factors, which of the following provides the MOST room for effective cooling? A. BTX B. ATX C. NLX D. Micro ATX Answer: A

Answer: A Explanation: 640 x 480 is the standard resolution of VGA technology. CGA's resolution was 320 x 200, EGA's was 640 x 350, and SVGA resolution is 800 x 600.

QUESTION NO: 517 A CD drive is a type of: A. solid state drive. "Pass Any Exam. Any Time." - www.actualtests.com 159

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A. 640 x 480 B. 800 x 600 C. 800 x 640 D. 1280 x 920

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QUESTION NO: 516

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DIMM chip B. lTe sts . IDE drive C. how data is distributed between multiple drives. hot swappable drive. D. PS/2 port Answer: D QUESTION NO: 521 "Pass Any Exam. network drive.actualtests.www. number of installed hard drives. optical drive.com Ac tua A." . SD flash drive C. Answer: C QUESTION NO: 518 Which of the following is a primary storage device? A. SODIMM D. the number of partitions across multiple hard drives. D. DVD/RW drive B.co m 160 .CompTIA 220-701: Practice Exam B. AGP slot D. the back up tape drive configuration. SATA hard drive Answer: D QUESTION NO: 519 The RAID level on a computer system refers to: Answer: A QUESTION NO: 520 Which of the following would be an example of an I/O interface? A. B. C. Any Time. C.

com Ac tua lTe QUESTION NO: 523 sts Answer: A . Answer: A QUESTION NO: 522 On a desktop computer. The computer can run faster because of the larger power source. Two processors installed on the motherboard D. B." . Hyper-threading technology D. Automatic voltage detection between 110 and 220 voltage is provided.www. The addition of 3. Thermal grease between the processor and theheatsink Answer: D QUESTION NO: 524 To run a Microsoft Windows 64-bit OS.co m 161 . A 64-bit capable processor "Pass Any Exam. upgrading the power supply from a 200 watt power supply to a 400 watt ATX power supply results in which of the following? A. D. Thermal grease between the processor and the fan C. it is important for the output to be: A. Double the clock speed on a 32-bit processor B. Thermal grease between the fan and theheatsink B. equal or greater than the original power supply wattage. D. For a computer's core 2 processor to work properly.actualtests. the computer must be equipped with which of the following? A.3 volts of power to the computer. Any Time. auto sensing from 100 to 240 Volts. equal or lesser than the original power supply wattage. C. equivalent to the original power supply wattage. it must have which of the following? A. Hyper-V technology C.CompTIA 220-701: Practice Exam When purchasing an extra AC adapter for a notebook computer. C. Automatic integrated surge protection is provided through the upgrade. B.

The OS will have to be reinstalled.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 525 The DDR2 memory on a computer has failed.com Ac tua lTe sts . which of the following should occur? A. A. D. To allow LAN/WAN switching Answer: A. To allow additional power to be available to the laptop when docked C. Answer: A QUESTION NO: 527 Which of the following is the purpose of a docking station for a laptop? (Select TWO). To provide additional software security to the laptop D. The scanner must be configured to read the code(s) desired. B. B.actualtests. C. The memory speed will decrease. To provide additional USB ports for the laptop E. To allow peripheral devices such as a monitor to remain attached B. The barcode scanner should be set up in the computers BIOS." . The computer will not pass POST. D. C.D QUESTION NO: 528 Which of the following printer types is BEST suited to a multipart form? "Pass Any Exam.co m 162 . Any Time. The flatbed scanner must be removed. Answer: A QUESTION NO: 526 When installing a barcode scanner on a computer. The computer will overheat.www. Which of the following statements is MOST likely true? A. The scanner must be installed between the PS2 mouse and the computer.

actualtests. Cooling fan C. "Pass Any Exam. Motherboard E. The CRT display has failed. B. Boot to Last known Good Configuration.ini file.www. The power supply is not connected to the system board. Laser Answer: A QUESTION NO: 529 The customer reports after the computer was upgraded the screen is blank and the computer beeps several times then stops responding. Which of the following could be contributing to the noise? (Select TWO).C QUESTION NO: 531 Which of the following boot methods results in the MINIMUM device drivers being loaded? A. Boot in Safe Mode.CompTIA 220-701: Practice Exam A." . Memory chip Answer: B. Hard drive D. E. Boot from LAN. Duplex C. Inkjet D. C. QUESTION NO: 530 A. D. A memory chip is defective. A.com 163 Ac tua The user states the desktop computer is very noisy. CPU B.co m . C. A PCI card is not correctly seated.B . Windows has a corrupt boot. lTe sts Answer: A. B. Which of the following is the possible cause? (Select TWO). Impact B. Any Time.

Call and/or email the owner the status of the repair and answer any remaining questions they might have.actualtests. and personally contact the owner to update on the status of the repairs. The repairs go as planned. Document the work done at the firm. Answer: D QUESTION NO: 533 A. Which of the following technologies is capable of this functionality? lTe sts .co m 164 . HDMI Answer: D Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data QUESTION NO: 534 "Pass Any Exam. Which of the following would be the BEST course of action for the technician to take? A. asks to have a single-connection that will carry video and audio to and from the PC. Any Time. DVI-D B. Answer: B QUESTION NO: 532 An onsite technician is assigned to a small business for some emergency repair work. Document the work done at the firm and leave the company owner a voicemail. the owner would probably not want to be bothered during the work day. D. Boot from Emergency Boot Disk.CompTIA 220-701: Practice Exam D. Document the work done at the firm." . ask one of the assistants at the company to contact the owner. relaying details of the repair to save the technician time. B.www. leave a copy for the company owner.com Ac tua A customer would like to build a Media Center PC for their home theater. DVI-I C. but the owner of the company left specific instructions that they wanted to be notified post-repair of the status of the systems. VGA D. C. and due to space constraints.

Use a multi-pass third party formatting utility. in marked matching slots. Keep the hard drive within acceptable temperature ranges. "Pass Any Exam. Any Time.www. Keep the power supply within acceptable temperature ranges. D. The motherboard jumpers need to be properly configured. using chips equal to or larger than 1GB in size. Memory has to be installed in same speed and size modules. Memory has to be installed in marked matching slots. B. B. Answer: B QUESTION NO: 535 Which of the following is the FASTEST external expansion card standard that a customer could find for a laptop? A. C.actualtests. tua In order to effectively use dual-channel functionality in modern DDR/DDR2/DDR3 memory. D. Memory has to be installed in matching pairs. Use Windows built-in Disk Management utility and format the disk. Mini-PCI card B.2 Answer: B Answer: A QUESTION NO: 537 Which of the following methods would be the BEST way to effectively destroy highly sensitive data from a hard disk? A. PC card 8. which of the following is true? lTe QUESTION NO: 536 sts . Keep the processor within acceptable temperature ranges. B.CompTIA 220-701: Practice Exam Which of the following is the purpose of a heatsink in a PC's CPU? A. using at least five passes.com Ac A. Keep thenorthbridge chip within acceptable temperature ranges. Reformat the hard drive. Express card C. C. PC card 7. C." .1 D.co m 165 .

56K dial-up Answer: B Answer: D QUESTION NO: 540 Which of the following utilities would be the BEST place to check for installation problems? A. Answer: A QUESTION NO: 538 Which of the following broadband connections provides the LEAST amount of latency? A. Event Viewer Answer: D QUESTION NO: 541 "Pass Any Exam. STP lTe sts A small business is looking to run new cabling for their upgraded network.CompTIA 220-701: Practice Exam D. Run a high powered magnet over the drive several times.com Ac tua A. WiMAX B. UTP B. Fractional T1 C. Coaxial C. Security Center B.co QUESTION NO: 539 m 166 . Due to limited ability to conceal cabling within walls. Windows Defender D." .www. Fiber D. Which of the following would be the MOST cost effective cable to choose? . Any Time. the company is being forced to run the lines along power wiring and overhead lighting. Satellite D.actualtests. Device Manager C.

Liquid ink Answer: C QUESTION NO: 544 Network hubs. can run at which of the following modes? A. Any Time.www. Full duplex "Pass Any Exam.com Ac tua QUESTION NO: 543 lTe Answer: A sts A. Toner D. Ribbon C. by design. Five . 100Mb B. Which of the following operating systems currently include this functionality? (Select TWO). Windows 2000 Pro C. A. Fuser B. One B. Four D. WindowsVista Ultimate B. Windows Vista Home Premium Answer: A.co m A wireless network broadcasted from a SOHO WIFI single band router can have a maximum of how many SSIDs associated with it? 167 . Two C.C QUESTION NO: 542 A laser printer uses which of the following consumables? A." . WindowsVista Business D. Windows XP Professional E.actualtests.CompTIA 220-701: Practice Exam A SOHO user wants to utilize computers with volume shadow copy to be able to recover accidentally deleted documents.

Half duplex Answer: D QUESTION NO: 545 Which of the following commands will return the hostname of a specific device? A. Which of the following is the MOST likely cause of the issue? A.122. ping a 192. MSCONFIG was used to enable the computer services.11 B. MSCONFIG was used to execute the win.CompTIA 220-701: Practice Exam C.actualtests.1.0.www.5 C.18.10. ping v 10.7 QUESTION NO: 546 Answer: C QUESTION NO: 547 A Windows XP computer does not load all of the services required when it is booted normally. msconfig B.com 168 Ac Explanation: The two commands that you can use to edit the system registry in a Windows 2000 (or Windows XP/Vista) computer are regedit or regedt32 (no i ). 10Mb D.68. B. edit C.co m Answer: C . MSCONFIG was used to execute the system. C. dir sts Which of the following commands is used to open an editor to adjust the Windows database? ." .ini file. Any Time.168. Answer: B "Pass Any Exam. ping t 172.ini file. ping f 189.16. D. regedit D. tua lTe A. MSCONFIG was used to disable the computer services.5 D.

The Use Printer Offline option is not checked. The PC BIOS does not support the new RAM size. The monitor is not plugged into the video card. Any Time. The physical printer online light is lit. Upon power on. Answer: B QUESTION NO: 551 "Pass Any Exam. C. Answer: A QUESTION NO: 550 A printer that was printing fine previously is not printing.co m 169 . The BIOS revision is the latest version. The RAM has been inserted backwards in their slots. MSTSC D.www. the operating system will only recognize 1GB of RAM. The Print Processor has been changed in Printer Properties. Which of the following choices is MOST likely the cause? A. C. D. PERFMON B. no errors are reported and the data cable is connected. MSIEXEC Answer: A QUESTION NO: 549 A technician is adding RAM to a PC. MSCONFIG C. B. B. The Printing Preferences has been changed in Printer Properties. Which of the following is the MOST likely cause of this problem? A.CompTIA 220-701: Practice Exam QUESTION NO: 548 Which of the following utilities is used to perform a baseline on a hard drive? A.actualtests. D. The Use Printer Offline option is checked." .com Ac tua lTe sts . Four 128MB DDR DIMM modules are removed and four 512MB DDR DIMM modules are inserted.

ping 128." .actualtests. System Information D.0. Performance Logs and alerts C. Device Manager D.CompTIA 220-701: Practice Exam Which of the following GUI interfaces displays total RAM installed in a Windows XP computer? A. Device Manager C.1 C.1.0. Control Panel B. Computer Management B.0. ping 127.0. localhost 128.co m 170 .com Ac tua lTe sts . Component Services Answer: A QUESTION NO: 554 In which of the following is the Services Snap-in located? A. System Properties Answer: D QUESTION NO: 552 Which of the following commands can be used to verify TCP/IP functionality? A.1 D.www. Any Time.0 B.0. Computer Management B. Performance Logs and Alerts D.1.0. ipconfig 127. Component Services Answer: A "Pass Any Exam.1 Answer: D QUESTION NO: 553 In which of the following is the Event Viewer located? A. My Computer C.

CompTIA 220-701: Practice Exam QUESTION NO: 555 In which of the following locations is the Disk Management utility located in? A. Performance Logs and Alerts D. Any Time. Computer Management B. Component Services Answer: A QUESTION NO: 556 In which of the following is the Disk Defragmenter utility located? A. Device Manager Answer: B QUESTION NO: 557 Where would a technician place a shortcut in order for an application to run during logon? A. System Tray Answer: B QUESTION NO: 558 Which of the following utilities is started when msinfo32 is entered in the run line? A. Startup Menu C. My Computer B. System Configuration "Pass Any Exam." . Device Manager C. Task Manager D. Control Panel D.actualtests. Component Services D. Computer Management C. Performance Logs and Alerts B. System Properties B.co m 171 .www.com Ac tua lTe sts . System Information C.

actualtests. System Configuration B.CompTIA 220-701: Practice Exam Answer: B QUESTION NO: 559 Which of the following utilities is started in Windows XP when msconfig is entered in the run line? A.com Ac tua lTe sts A. Simple File Sharing Answer: B QUESTION NO: 562 Which of the following tools can be found in the Administrative Tool Utility? A. msinfo32 D.co Which of the following commands opens a utility that will display component driver versions? m 172 . dxdiag C.www. msconfig . Power Options B. Any Time." . cmd B. Hardware Wizard D. Simple File Sharing "Pass Any Exam. System Information Answer: A QUESTION NO: 560 Answer: B QUESTION NO: 561 Which of the following tools is located in the Control Panels Administrative Tools utility? A. Performance C. System Properties C. Task Manager D.

1 D. Computer Management Answer: D QUESTION NO: 564 Which of the following is a class C IP address? A.168.1. 4.www.100. 10 B.10." .1. 26 D.1. Simple File Sharing C. Hardware Wizard D. Hardware Wizard D.com Ac tua lTe sts .1 Answer: D QUESTION NO: 565 How many characters are used in a 64-bit WEP encryption key? A. 12 C. Event Viewer C. 172.168. Any Time. 122. 192.CompTIA 220-701: Practice Exam B. Power Options B.co m 173 .actualtests. Power Options Answer: B QUESTION NO: 563 Which of the following tools is located in the Administrative Tools Utility? A.168.1 B.100 C. 28 Answer: A QUESTION NO: 566 "Pass Any Exam.

26 D.11g B.com Ac tua lTe sts . 26 D. 63 D. 12 C.11b D. 802. 8 B.CompTIA 220-701: Practice Exam How many characters are used in a 128-bit WEP encryption key? A.11n C. 28 Answer: A QUESTION NO: 568 Which of the following is the MAXIMUM amount of characters used for a WPA2 encryption key? A.www. Any Time. 28 Answer: C QUESTION NO: 567 Which of the following is the MINIMUM amount of characters allowed for WPA encryption key? A. 802. 8 B.11a Answer: B "Pass Any Exam. 10 B." . 10 C. 64 Answer: C QUESTION NO: 569 Which of the following wireless protocols provides the MOST bandwidth for streaming video data? A. 16 C. 802.co m 174 .actualtests. 802.

Allows multiple users to have access to a central gateway. Which of the following components is the MOST likely at fault? A. Router B. DSU C. Connects multiple users to one computer.co m . The battery is full and the laptop is plugged in. and mouse. CSU Answer: C QUESTION NO: 572 A user reports that their laptop computer shuts off about twenty minutes after turning it on. Fan B. Answer: C QUESTION NO: 571 Which of the following devices converts digital to analog signals for communication between two different networks? A. D.CompTIA 220-701: Practice Exam QUESTION NO: 570 Which of the following BEST describes what a KVM switch does? A. Allows multiple computers to communicate with each other in a network. Connects multiple computers to one monitor. keyboard. and that it gets unusually hot. RAM Answer: A QUESTION NO: 573 Which of the following safety tools prevents static electricity damage to internal computer components? A. and there are no error codes or beeps. CPU C. Cable ties "Pass Any Exam. Any Time. C.com 175 Ac tua lTe sts .actualtests." . Modem D. B.www. Battery D.

Virus B. Surge protector Answer: B QUESTION NO: 574 Which of the following BEST describes SPAM? A.actualtests.co m 176 .www. Worm C. Any Time. ESD strap C. Produces unsolicited advertisements via pop-up messages Answer: B QUESTION NO: 575 Which of the following BEST describes a type of file that appears harmless but is there to cause malicious intent? A. MSDS D. Unsolicited mail that is sent electronically C.com Ac tua lTe sts . Logic bomb Answer: B QUESTION NO: 576 Which of the following malware is MOST likely to result in identity theft? A. Spam D. Code that waits for a specific response before activating B. Adware D." .CompTIA 220-701: Practice Exam B. Trojan C. Spyware Answer: D "Pass Any Exam. Worm B. Collects user and program information usually for malicious purposes D.

WindowsVista Ultimate . Start> Run> typecmd > ipconfig C.co m If a client has a Windows XP tablet PC. Windows Vista Home B.actualtests. C. VPN C. D. Safely Remove Hardware Function. LAN D. Restart the OS. B. Disable in the BIOS. which of the following operating systems can they upgrade to and still keep the tablet PC functionality? . Any Time. Unplug from the USB port. Start> Run>typecmd> dir "Pass Any Exam. Start> Run>typecmd > nslookup B. WAN B. Answer: B QUESTION NO: 580 Which of the following steps will find an IP address? A. WindowsVista Business C. WindowsVista Premium D.com 177 Ac tua QUESTION NO: 579 lTe Answer: D sts A. VLAN Answer: C QUESTION NO: 578 How should a technician properly remove a USB hard drive while a computer is running? A.CompTIA 220-701: Practice Exam QUESTION NO: 577 Which of the following BEST describes a network of computers inside a house that communicate with each other but not with computers outside of the house? A.www." .

CompTIA 220-701: Practice Exam D. An established recovery point B. Which of the following should the technician do? A.com Ac tua lTe A. Check thatWiFi is enabled. actions and outcomes QUESTION NO: 582 Answer: D QUESTION NO: 583 A customer wants to use their laptop at a local hotspot that they have successfully used before. Establish a theory of probable causes of the incompatible driver D. Start> Run> typecmd> goto Answer: B QUESTION NO: 581 A user has replaced an incompatible driver with one that is compatible. Any Time. Document findings.www. D. B. Check to see if the NIC is functioning. An emergency repair disk (ERD) sts It is a best practice to create which of the following after a Windows 2000 Pro OS install? . Cycle the power to ensure that thent driver works B. C. however. Escalate the problem to the next higher tier support shop C.co m Answer: D 178 .actualtests. they are not receiving any WiFi signals. Answer: C QUESTION NO: 584 "Pass Any Exam. Suggest they move computer around. A complete restore of the hard drive D. A record of the administrative passwords C." . Which of the following is the FINAL step that should be performed? A. Ask if they have a modem.

Bluetooth D.com Ac tua lTe sts . Right click on the print job and select resume. 127. Hibernate D.1.255 Answer: D QUESTION NO: 585 A technician wants to configure a Windows XP Pro laptop.co m 179 . Broadband card Answer: C QUESTION NO: 587 How can a user continue a paused print job when using Windows XP? A. It needs to write current work to memory and enter a low power state after fifteen minutes of no activity. C.1 D. 169.1 C." .0.actualtests.www.255.10. B. "Pass Any Exam.168. Right click on the print job and select cancel. Any Time. Shut down C.254. NIC B. WiFi Card C. The laptop also needs to be able to resume quickly from this mode. Suspend Answer: A QUESTION NO: 586 Which of the following laptop components allows connectivity with nearby devices using a PAN? A.CompTIA 220-701: Practice Exam Which of the following is a broadcast address? A. Right click on the print job and select properties.255.127 B. 192. 255. Which of the following power saving modes should a technician choose? A.0. Stand by B.

C." . B. Which of the following would be the BEST course of action to take? A. Right click on the print job and select restart. Contact the customer with a follow-up call. Question the customer to determine if they are using the embedded keyboard for the first time. Answer: B QUESTION NO: 588 A week ago a technician completed several upgrades for a business. Email the business owner and offer discounted services for the next system upgrades. D.co Answer: C m . Question the customer to find if they used suspend instead of shutting down the computer when they left the office. Email an assistant at the business to see if they are satisfied with the services rendered. Bridge D. inquiring when the next system upgrades can be started and offer discounts.CompTIA 220-701: Practice Exam D. Check the keyboard drivers in Device Manager and reload if out of date.com 180 Ac A. The technician has not heard back from the client. Contact the customer with a follow-up call. D. Answer: C QUESTION NO: 590 Which of the following would be the BEST device to replace a hub? A. Have the customer restart the computer to reset the keyboard for the customers profile. Any Time. Router "Pass Any Exam. Which of the following is the NEXT action to take? sts QUESTION NO: 589 .actualtests. inquiring how the systems are running and offering any additional assistance. C.www. tua lTe A company customer calls in because the keyboard on their newly issued laptop is not working right. Switch B. B. The customer had the laptop working properly all day in a docking station setting. but is now attempting to use the laptop's embedded keyboard. Modem C.

Processor B. BIOS D. BOOT. Optical Drive D. /v C.com Ac QUESTION NO: 593 tua lTe sts . PXE Boot Rom B." . /b D. CPU Fan C. Where would be the proper place to configure this? A.actualtests. Hard Drive Answer: B QUESTION NO: 594 "Pass Any Exam. Which of the following is MOST likely failing? A.co m 181 . Hard Disk MBR Answer: C A user reports a constant whining noise coming from their computer while it is on.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 591 Which of the following settings would a technician have to set in order to have a barcode reader perform a horizontal tab? A.INI file C.www. /t Answer: D QUESTION NO: 592 A technician is trying to change the boot order on a laptop in order to install Windows Vista from a DVD. /r B. Any Time.

RAID 5 D. RAID 0 B." . RAID 1 C. RAID 10 Answer: C QUESTION NO: 597 Which of the following cable types sends and receives data by the use of light? A. RAID 1 B. RAID 10 Answer: A QUESTION NO: 595 Which of the following RAID arrays does only striped volumes? A. Fiber C. RAID 10 Answer: A Which of the following RAID arrays does stripping with parity? A.com 182 Ac tua lTe QUESTION NO: 596 sts . UTP Answer: B "Pass Any Exam.co m .CompTIA 220-701: Practice Exam A technician has setup two disks in a RAID array of equal size.actualtests. Coaxial D. RAID 6 D. RAID 5 D.www. RAID 5 C. STP B. Which of the following RAID arrays is the technician using? A. RAID 1 C. RAID 0 B. Any Time.

ST D.actualtests.co m 183 . Fiber B. RG-6 C.CompTIA 220-701: Practice Exam QUESTION NO: 598 Which of the following cable types contains a foil shield inside the jacket? A. STP D. RJ-45 B. RG-6 Answer: A "Pass Any Exam. BNC Answer: A QUESTION NO: 600 Which of the following connectors is commonly used on CAT3 cable? A. ST D. UTP Answer: C QUESTION NO: 599 Which of the following connectors is commonly used on CAT6 cable? A. The UTP ( unshilded twisted pair) cable often is installed using a Registered Jack 45 (RJ-45) connector. especially Ethernets lTe sts .com Ac tua Explanation: With twisted pair cable you can use RJ-45 connector. The RJ-45 is an eight-wire connector used commonly to connect computers onto a local-area network (LAN)." . RJ-11 B.www. BNC C. Any Time. CAT6 C.

com Ac tua lTe sts .www. DSL B. Cable C." . Coaxial B.11n C. Cable Answer: B QUESTION NO: 603 Which of the following wireless types uses 5GHz frequency and can transmit data up to 54Mb? A. Fiber B.CompTIA 220-701: Practice Exam QUESTION NO: 601 Which of the following cable types have a single copper wire used for sending and receiving data? A.11g D. STP Answer: A QUESTION NO: 602 Which of the following Internet access types has the GREATEST amount of latency? A. Fiber D. UTP C. 802. DSL D. Bluetooth Answer: A QUESTION NO: 604 Which of the following transmission mediums has the GREATEST speed? A.co m 184 . 802. 802.actualtests. Fiber D. Satellite "Pass Any Exam. Any Time.11a B. Satellite C.

Spyware B.com Ac tua lTe sts . Spam C. Spam D.actualtests. Adware D. Spyware Answer: D QUESTION NO: 607 Which of the following malware types displays pop-up advertisements on a PC wanting a user to purchase something? A. Botnet B. Botnet D. Spyware C.co m 185 .www. Botnet C. Spam B. Adware Answer: B QUESTION NO: 606 Which of the following malware types captures personal information? A." .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 605 Which of the following computer infections allows several computers to launch attacks against a network? A. Any Time. Adware Answer: D QUESTION NO: 608 Which of the following malware types sends out email from a clients address book? "Pass Any Exam.

SMTP D. Worm D. Botnet Answer: C QUESTION NO: 609 Which of the following devices would BEST protect the clients equipment from power outages? A.com Ac tua A.actualtests. Network lTe Which of the following boot devices can a Live version of the OS be installed and tested on. CD B. Uninterruptible power supply C.CompTIA 220-701: Practice Exam A.www. Adware C. Power strip B. Spyware B. Internal hard drive D. Any Time. FTP B. POP Answer: D "Pass Any Exam. Floppy C." . without actually installing it on the workstation? sts QUESTION NO: 610 .co m 186 . Surge protector D. Grounded outlet Answer: B Answer: A QUESTION NO: 611 Which of the following protocols uses port 110 by default? A. HTTPS C.

110/120 Volts DC or 220/240 Volts DC "Pass Any Exam. 6/12 Volts DC or 12/24 Volts DC D. ATX B. IDE hard drive B. 400Mbps.www.actualtests. 480Mbps. 800Mbps. D.CompTIA 220-701: Practice Exam QUESTION NO: 612 Which of the following is a type of solid state drive? A. AC or DC Voltage C.co m . SCSI hard drive Answer: C QUESTION NO: 613 Which of the following motherboards would be installed in a small form factor case? A. USB thumb drive D. Micro ATX C. Answer: D QUESTION NO: 615 The voltage selector on the back of some power supplies allows a technician to select between which of the following? A. 110/120 Volts AC or 220/240 Volts AC B.com 187 Ac tua lTe sts . Any Time. NLX Answer: B QUESTION NO: 614 IEEE1394b is capable of transfer rates of up to: A. C." . DVD. B.ROM drive C. 12Mbps. AT D.

C. Which of the following could be the problem? tua lTe sts A. Increases length of cable D. B. Any Time.co A Windows XP workgroup computer can have up to how many concurrent connections? m . Network server is not working. 10 or fewer B. the technician notices a yellow exclamation mark in Device Manager. Which of the following is the NEXT step? "Pass Any Exam.actualtests. 20 or fewer D. Switch is not working. 15 or fewer C. D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 616 Which of the following is an advantage of using Plenum CAT5 cable when installing a network? A. the customer reports the NIC link lights for that computer are not on.www. Lower latency C. Internet site is down. Fire resistant B.com 188 Ac A customer with a SOHO network reports one computer on the network does not have Internet access." . In addition. Answer: D QUESTION NO: 619 After installing a network card. 25 or fewer . Can be used with VoIP Answer: A QUESTION NO: 617 Answer: A QUESTION NO: 618 A. Firewall is not working.

Debug Mode Answer: C QUESTION NO: 621 After a computer starts it displays an error message NTLDR is missing. which of the following is the FIRST process that runs? A.co m 189 . Answer: D Explanation: To troubleshoot this problem. Any Time. Boot Mode B. B. Enable Boot Logging C. CONFIG. BOOT.SYS B.INI D.COM Answer: B QUESTION NO: 622 When a computer is turned on.actualtests. you should update the device driver. Updating the device driver may help when an installed device isn't working properly.www. Safe Mode D. Remove and replace the network card.CompTIA 220-701: Practice Exam A. Where can the technician locate the NTLDR files? A. NTOSKRNL B. Update the device driver. Join the computer to the workgroup. NTLDR "Pass Any Exam. QUESTION NO: 620 A technician needs to boot a computer with only the basic devices and drivers.com Ac tua lTe sts . Which of the following boot options will accomplish this? A. C. NTDETECT. OS installation disk C." . D. Re-install the OS.

Which of the following is the BEST solution? sts QUESTION NO: 624 . B. When the laptop is plugged into an outlet it starts. D.co m 190 . B.actualtests.com Ac tua A. Any Time. Upgrade the video card. Replace the power button. C. The battery Answer: B "Pass Any Exam. POST Answer: D QUESTION NO: 623 A technician is troubleshooting a laptop. Which of the following is the NEXT step to troubleshoot the issue? A. Remove the battery. lTe A customer reports that a laptop does not start when the power button is pressed. The MBR B. Which of the following could be the issue? A. Change power outlets. Replace the battery. Replace the LCD.CompTIA 220-701: Practice Exam C. The power-management console C. Upgrade the memory. Connect the laptop to a monitor. IO. Answer: B Answer: A QUESTION NO: 625 A client reports that their laptop will not power off when the power button is pushed. After pushing the power button on the laptop the technician can hear the hard drive is spinning and the operating system start. but there is no video.www. The AC/DC adaptor D." .SYS D. C. D.

Check if the drive is properly plugged in. sts .com Ac tua lTe A. Assuming a position of authority D. Which of the following should the technician do NEXT? A. Check the manufacturer's recommended settings.CompTIA 220-701: Practice Exam QUESTION NO: 626 A technician installs a new CD. A. The technician powers on the laptop and the drive is not detected. Which of the following is the MOST likely issue? m 191 . Answer: D QUESTION NO: 627 Answer: B QUESTION NO: 628 Which of the following are examples of common techniques used in social engineering? (Select TWO). D. Requesting public information B. Additional memory needs to be installed. Insulting the subject to motivate a response C.www.E QUESTION NO: 629 "Pass Any Exam. C. C. B.co A customer reports that a laptop starts running for a few minutes before freezing or shutting down." . B. Check the USB settings for the drive. Any Time. D. The system is overheating. Flattery Answer: C. Asking passive aggressive questions E. The OS is not installed. Check to see if a disk is present in the drive.actualtests. The RAM is not seated properly.ROM/DVD player into a laptop.

to perform a technical risk assessment of employees within the company. B. D. engage in harmless communication. C.www. D. printing on both sides of paper simultaneously." . A tool that allows a user to use the workstation as a telephone through the network. to test sociological boundaries with in the company. System ROM Answer: B QUESTION NO: 631 Full duplex supports transmission of: Answer: D QUESTION NO: 632 Which of the following is the definition of telnet? A. C.CompTIA 220-701: Practice Exam Social engineering is used to: A. D. B. communications in both directions one at a time.co m 192 . lTe sts . printing on both sides of paper one at a time. Hard Drive D. A tool that allows a workstation to tell the network that the workstation is present. B. C.com Ac tua A. CMOS ROM C. acquire unauthorized information to achieve a goal. Any Time. A tool that tells a user of the workstation that they have exceeded their memory quota.actualtests. communications in both directions simultaneously. Answer: A "Pass Any Exam. Answer: A QUESTION NO: 630 Where is the power on password stored? A. System RAM B. A tool that allows a user to connect to other computers.

Processor is going bad B. Which of the following is the cause? A. electric shock felt on computer case. Port 23 C.CompTIA 220-701: Practice Exam QUESTION NO: 633 Which of the following ports is used for telnet. It retrieves email from the mail server. overheating. It pings a workstation from a remote server. Power supply "Pass Any Exam.www. Port 25 D. and the hard drive stops working. The user described the problems as: occasional rebooting. Port 21 B. B. Answer: D QUESTION NO: 635 Which of the following ports is used by POP3. Port 25 D. Port 110 Answer: D QUESTION NO: 636 A workstation has been experiencing intermittent system problems.com 193 Ac tua lTe sts .co m . by default? A." .actualtests. Port 110 Answer: B QUESTION NO: 634 Which of the following is the POP3 port used for? A. RAM module is faulty C. by default? A. D. It blocks popup ads. Port 21 B. C. Any Time. Port 23 C. It holds a log of the last three passwords used.

F9. Wireless router B. UPS not working properly Answer: C QUESTION NO: 637 Drive thrashing is described as which of the following? A.co QUESTION NO: 638 m 194 . Excessive movement between system memory and virtual memory. System RAM Answer: B.actualtests. F12) B. A recognized method of disposing hard drives that contain sensitive data. Any Time. Printer E. Windows Key + B Answer: A QUESTION NO: 640 "Pass Any Exam.g.www. Shift + B C. Function keys (e.CompTIA 220-701: Practice Exam D. Network D.com Ac tua lTe sts . Ctrl + Alt + B D. A. D." . C. Answer: A Which of the following can be used as a boot device upon startup? (Select TWO). Any damage to a hard drive caused by an intention or unintentional jolt or movement. A method of recovering lost data from a hard disk.C QUESTION NO: 639 Which of the following allows a technician to boot from a special device upon startup? A. USB C. B.

B.co m 195 . Start> Run> Accessories> Command Prompt C. D. Answer: B QUESTION NO: 641 Which of the following utilities could be used to check if there is a remote device on the network? A. Which of the following is the FIRST step that the technician should do? A. every time the user sends a print job to the printer. "Pass Any Exam. There are multiple printers in the office.www." . netstat B. Confirm the printer name where the user is trying to print. Which of the following should the technician do? A. Ask another technician to take over support for this user.com Ac tua Which of the following is a way to get to a command prompt in a Windows XP machine? (Select TWO). and all other users are able to print to the printer. Help the user with every issue that they call about and put all other work orders on hold.D QUESTION NO: 643 A user is trying to print to a network printer. Start>Programs>Accessories>Communications> Command Prompt D. ping Answer: D A. nslookup D. Start> Programs> Accessories> Command Prompt E. C.CompTIA 220-701: Practice Exam A user is calling excessively with computer issues. Ask the user to call another technician for more in-depth assistance. however.actualtests. ipconfig C. lTe QUESTION NO: 642 sts . Any Time. Explain to the user they need to fill out a work order for the computer issues. Start> Control Panel> Run>cmd Answer: A. it does not print. Start> Run>cmd B.

D. Store in an air-tight container." . Return to the manufacturer for recycling. Reboot the workstation and have the user log in again. C. Answer: D "Pass Any Exam. MSDS Answer: D QUESTION NO: 646 After changing the toner cartridge on a printer. Which of the following places should the technician look to find the proper handling procedures? A. B. The cleaning label B. Replace the paper in the printer. Restart the print spooler service. A past technician's documentation D.CompTIA 220-701: Practice Exam B. Any Time. Chipset Answer: C QUESTION NO: 645 A technician is about to use a cleaning solvent. which of the following is the BEST way to dispose of the old cartridge? A. D. Answer: A QUESTION NO: 644 Which of the following components is used to connect expansion boards to the motherboard? A. Riser card D.co m 196 . Put the toner into a sealed bag and then throw into the garbage.com Ac tua lTe sts . NIC C.actualtests. PS/2 B.www. Dispose in an incinerator. C. The manufacturer's documentation C.

D. LAN B. WAN. Nine Answer: B QUESTION NO: 648 Answer: D QUESTION NO: 649 A network that has no server controlling the computers is known as a: A. Seven D." . C. C. Ensure that the CD drive is installed. B.CompTIA 220-701: Practice Exam QUESTION NO: 647 When applying the security settings to a network. Three C. C. which of the following is the MINIMUM number of failed login attempts before a user is locked out? A.actualtests. Check to see if the BIOS register the drive. . assist with data transmission. B. prevent outside interference. workgroup. Answer: D QUESTION NO: 650 A user reports that their CD.com 197 Ac tua lTe sts A. Make sure that the disc is a CD and not a DVD. provide protection from heat.www.Rom is not reading a disc.co m The foil shielding on a STP cable is there to: . What should be the BEST first step to resolve this issue? A. domain. prevent damage from weather. "Pass Any Exam. Any Time. One B. D.

www. C. D. D. Answer: B Answer: C QUESTION NO: 653 Certificate based security for a network would involve the use of: A. sts A user calls with a concern about network performance. one power supply is as good as another. background checks for users. There are no limitations. C. Check to see if the network cables were terminated properly. C. Check to see if theCD. which of the following would be the FIRST step to evaluate this issue? .Rom is compatible hardware.CompTIA 220-701: Practice Exam D.co QUESTION NO: 652 m 198 .actualtests.com Ac tua lTe A. D. Make sure that the network cable is not touching any other cables. Answer: B QUESTION NO: 651 When a component has a proprietary power supply what is the main limitation? A. Ensure that shielded cable was used for the network. B. Make sure the network cable is seated properly in the users computer. Making sure the power supply will fit into the casing." . Replacing it with a power supply made specifically for that unit. B. Making sure that replacing the power supply is not cost prohibitive. complex user names. Any Time. Answer: B QUESTION NO: 654 "Pass Any Exam. retinal scans. B. smart cards.

C." .actualtests.CompTIA 220-701: Practice Exam Which of the following is a best practice to create during an OS installation? A. Has any electrical work been done recently? G. How big is your electric bill? B.B QUESTION NO: 656 A remote Customer calls with a dead computer. Is another piece of equipment plugged into the same power receptacle and is it working? C.co m 199 . A. Is another piece of equipment.www. Other equipment plugged into the same power strip/surge protector also will not turn on. Is it a LCD or CRT monitor? E. Answer: C QUESTION NO: 655 A remote customer calls and says their computer and monitor will not turn on. C. Can you or someone else check the circuit breaker for that receptacle? D. An emergency recovery disk (ERD). A record of the ADMIN passwords. The customer has tried the power buttons on the computer and monitor multiple times and still the computer and monitor will not turn on. Did the computer and monitor work before? C. A. What is the manufacturer of the other equipment plugged into the power strip/surge protector? F. D. Which of the following would be the BEST questions to ask the customer? (Select TWO). B. powering up? B. What is the manufacturer of the power strip/surge protector? E. that is plugged into the same power strip/surge protector. An established recovery point. What is the manufacturer of the power strip/surge protector? Answer: A. A complete back up of the hard drive. Any Time.F "Pass Any Exam.com Ac tua lTe sts . What kind of equipment is plugged into the power strip/surge protector? Answer: B. What would be the questions to ask this customer? (Select THREE). Was the electric bill paid? D. The customer says the tower computer will not turn on and the monitor will not turn on either.

Always on B.actualtests. Make a list of all programs that will need to be reinstalled in event of a system failure B.CompTIA 220-701: Practice Exam QUESTION NO: 657 Which of the following should be recommended prior to any solution that you will implement? A. Wake on LAN Answer: B QUESTION NO: 659 Which of the following power management settings will allow any key press or mouse movement to bring a computer back to a usable state by default? A. Nothing. Hibernate Answer: A QUESTION NO: 660 While working on a computer at a customers home. Hibernate C. Create restore point D. Nothing should be affected C. Any Time. Standby D. the customer continually asks questions about every step being performed.www. Always on C." .co m . Standby B.com 200 Ac tua lTe sts . Perform backup of all data Answer: D QUESTION NO: 658 Which of the following power management settings will require the power button to be pressed to bring a computer back to a usable state by default? A. Which of the following is the BEST solution? A. proceed with solution. It is getting to the point that is becoming a distraction. Ask to be excused to use the phone to take a small break outside to get some air "Pass Any Exam. Wake on LAN D.

30 to 60 days Answer: A "Pass Any Exam. Give them a list of blog sites and documentation that discuss the twoOSs D. Any Time. Annually D. relax and try to be as calm as possible while working through the distraction C.CompTIA 220-701: Practice Exam B. Dispose through proper channels or send it to be repaired C.actualtests. 90 to 180 days B. Send them off on a small task to get a moment to concentrate and finish the job Answer: B QUESTION NO: 661 A customer has asked if Windows XP is better than Windows Vista. 60 to 90 days C.com Ac tua A. Continue answering the questions. end the conversation C. Put on an ESD strap and inspect the internal components B. CRTs are being replaced by LCDs lTe A CRT has stopped working. Say nothing.co m 201 . Explain the pros and cons of each system Answer: D QUESTION NO: 662 Answer: B QUESTION NO: 663 On average how often passwords should be changed? A. Explain that what is being done is extremely complicated and requires concentration. Which of the following should the technician do? sts . Check that the tube and capacitors are intact D." . Tell the customer that both are excellent choices B. D. What is the BEST response to this question? A.www. Throw it in the trash.

Give the user a dedicated printer.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 664 On average how long should your password be at minimum? A. Install a UPS in the office D. Have the user work after hours to finish their print jobs. Between 6 and 8 characters C.co m . Between 10 and 12 characters B.com 202 Ac tua lTe sts . Install power strips in the office Answer: C QUESTION NO: 667 There are computers that are left on overnight to complete certain calculations and tasks. Raise the priority of the users jobs to the highest level. Recently the building has been experiencing lengthy power outages and when the employees return the next morning they find that not only all work has been lost. What is an option to ensure that all work is not lost and damage "Pass Any Exam. Between 8 and 10 characters D. B. D. but the computers gives an error that the computer has not been shutdown properly. Answer: A QUESTION NO: 666 Which of the following can be done to ensure that the workstations are not damaged and do not lose power during momentary power spikes or blackouts? A. Which of the following is the BEST option to alleviate this issue? A. C." . There are UPSs connected to the equipment but they only last about 30 minutes. Replace all CMOS batteries in the office B. Between 4 and 6 characters Answer: B QUESTION NO: 665 A users high priority print jobs are constantly being held up by larger jobs of lesser importance. Any Time.www. Give the user permissions to cancel other users print jobs. Install a generator in the office C.

Shut down the computer before you leave and have them perform the calculation during their down time Answer: A QUESTION NO: 668 A. Which of the following is the action that is being performed? . each time the customer closes the laptop the computer goes into standby. Rolling back to an earlier configuration B. Which of the following would MOST likely solve the issue? "Pass Any Exam. Loading a full backup onto your workstation D. Ask for model number. However. Ask if they have a modem.co m You have changed something on your workstation that is affecting the stability of your OS. Use software that in case of an outage saves your work. Retrieve the work from a hot site for the office C. Answer: C QUESTION NO: 670 A customer is giving a business presentation and has attached a laptop to a portable projector. however they are not receiving any Wi-Fi signals. Suggest the computer be moved around.CompTIA 220-701: Practice Exam does not occur to the system? A.com 203 Ac A customer wants to use their laptop at a local hotspot that they have successfully used before. C.www. Which of the following should you try FIRST? tua QUESTION NO: 669 lTe Answer: A sts A. Preparing system for Automated System Recovery (ASR) C. Any Time. Check that the Wi-Fi adapter is enabled. D." . You decide to go to a prior restore point. Have an employee work nights to perform the shut down when the power supplies battery is about empty D. closes programs.actualtests. and shuts down the computer B. B. Restoring all files from a storage device .

C. Smart card D. Change the computer from a laptop to a desktop. lTe A user reports that their DVD.com Ac tua A. D.ROM has compatible hardware. tell the user to call back when they have calmed down. Change the power settings in Power Management. B.co m 204 .CompTIA 220-701: Practice Exam A. Answer: D "Pass Any Exam. repeat back the issue to the user to ensure understanding. Move the projector further away from the laptop. Answer: D QUESTION NO: 671 Which of the following is the authentication technology used by a fingerprint reader? A. Change the power settings on the projector. Make sure that the disc is a DVD and not a CD. Ensure that the device is working in Device Manager. B. D. C. Check to see if the CD.www. Any Time.ROM is not reading a disc. Which of the following is the FIRST step to take to resolve this issue? sts QUESTION NO: 672 .actualtests. Check to see if the BIOS registered the drive. Biometrics C." . B. Password Answer: B Answer: C QUESTION NO: 673 When dealing with a difficult user it is BEST to: A. D. be stern with the user. C. make the user promises to keep them quiet. Software firewall B.

Check for other equipment plugged into the same power strip/surge protector." . Move the mouse and/or press the space bar to check if the computer is in sleep mode. E. Answer: C QUESTION NO: 677 A customer states that the computer is taking a long time to boot and the hard drive light is staying on constantly. D. What mouse driver are they using? C. If the mouse has roller ball underneath could they examine it? B.com Ac tua lTe sts . Which of the following questions should a technician ask this customer? (Select TWO). Check the video cable to make sure it is still connected. Press CTRL-ALT-DEL and check Task Manager for programs running in the background. A.C QUESTION NO: 675 A remote customer reports the mouse cursor is moving erratically on the screen or not at all. B. What is the manufacturer of the mouse? Answer: A. Answer: A. Any Time. A. Hard drive location in the computer. B.D QUESTION NO: 676 There is excessive heat near the back of a computer. Check to see if the monitor and system hardware are compatible. What type of mouse is it? E.CompTIA 220-701: Practice Exam QUESTION NO: 674 A remote customer states their monitor has no display.co m 205 . C. Which of the following should be checked? A.www.actualtests. Which of the following steps should be performed to check the monitor? (Select TWO). CPUheatsink seated properly. Remove unneeded external components. What is the manufacturer of the computer? D. Which of the following should a technician check to resolve the issues? "Pass Any Exam. C. Failed fan in the power supply. D.

Create a restore point. Connecting a loop-back plug B. The manufacturer of the RAM installed in the computer. Answer: D QUESTION NO: 678 Which of the following MOST likely uses a parallel port? A. Any Time. C. C. Cycle the power to ensure that thent driver works. Upgrade all drivers.CompTIA 220-701: Practice Exam A. B. B. Escalate the problem to the next tier support. D. Printing to an older printer C. lTe A technician is getting ready to perform a repair installation of Windows. Connecting to a parallel modem Answer: B Answer: B QUESTION NO: 680 A technician has replaced an incompatible driver with one that is compatible.com Ac tua A." .actualtests. Connecting to a parallel tape backup device D. Update the anti-virus software. Perform backup of all data. D. C. The hard drive location in the computer.co m 206 . Answer: C "Pass Any Exam. actions and outcomes. Which of the following is the LAST step that should be performed? A. The amount of RAM installed. Document findings. Which of the following should be done FIRST prior to the installation? sts QUESTION NO: 679 . D. B.www. The manufacturer of the computer and hard drive. Establish a theory of probable causes of the incompatible driver.

Wake on LAN sts . Wake on LAN B.actualtests.co Which of the following power management settings will allow a user to press any key or mouse movement to bring the computer back to a usable state by default? m 207 . B. C. Always on C. Standby B.www. Explain that what is being done is extremely complicated and requires concentration. Standby D. Answer: D QUESTION NO: 684 "Pass Any Exam. Send them off on a small task to get a moment to concentrate and finish the job. Any Time. Hibernate Answer: D QUESTION NO: 682 Answer: A QUESTION NO: 683 While a technician is working on a computer at a customers home. D. relax and try to be as calm as possible while working. Hibernate D." . Which of the following is the BEST solution? A. It is getting to the point that is becoming a distraction.com Ac tua lTe A. the customer is asking questions wanting to know every step being performed and why. Always on C. Ask to be excused to use the phone to take a small break outside to get some air. Continue answering the questions.CompTIA 220-701: Practice Exam QUESTION NO: 681 Which of the following power management settings allows volatile data to be written to a hard drive before powering off? A.

"Pass Any Exam. Throw it in the trash.www. D. Move the printers to their own UPS to cut down on the amount of devices going to the outlet. B. Replace the power strips with surge protectors with longer cords. Answer: D QUESTION NO: 685 Which of the following is the MINIMUM amount of characters Windows XP will allow in a password? A. C.CompTIA 220-701: Practice Exam A CRT has stopped working. Twelve Answer: A Answer: B QUESTION NO: 687 In an office there is a concern that the power occasionally spikes and blacks out for a second or two during the day. Put on an ESD strap and inspect the internal components. B. Zero B. Eight D. Which of the following should the technician do? A. Any Time. D. Install a generator in the office. two monitors.co m 208 . B. C. Replace the power strips with UPSs and eliminate the extension cords. Which of the following should be done to ensure safety? lTe QUESTION NO: 686 sts .actualtests. CRTs are being replaced by LCDs. and a mini refrigerator are plugged into one power strip in a single outlet. Install a UPS in the office." . Check that the tube and capacitors are intact. Dispose through proper channels or send it to be repaired.com Ac A. Move some of the devices to other outlets and replace the power strips with surge protectors. Which of the following can be done to ensure that the workstations are not damaged and do not lose power? A. tua Two workstations. Six C. two printers.

Prepare system for automated system recovery (ASR). Install power strips in the office. Change the power settings in power management.CompTIA 220-701: Practice Exam C. "Pass Any Exam. D. Which of the following actions should the technician perform FIRST? sts .www. There are UPSs connected to the equipment but they only last about thirty minutes. Any Time." . B. Each time the customer closes the laptop the computer goes into standby. closes programs. C. Install software that saves work.com 209 Ac A. Change the computer from a laptop to a desktop. Which of the following will BEST ensure that no damage occurs to the system in the event of an extended power outage? A. tua lTe A user has changed something on their workstation that is affecting the operability of the OS. D. Have an employee work nights to perform the shut down. Press the function key and then configure the projector settings.co m . Have employees shut down their computers before they leave and perform the calculation during their down time. Restore all files from a storage device. B. C. D. Change the power settings on the projector. B. Answer: B QUESTION NO: 688 Computers are left on overnight to complete certain calculations and tasks. and properly shuts down the computer. Setup a hot site for the office so all data will be backed up. C. Replace the CMOS batteries to all affected equipment. Roll back to a previous restore point. Load a full backup onto the workstation.actualtests. Which of the following should the technician do to solve this issue? A. Answer: B QUESTION NO: 689 Answer: C QUESTION NO: 690 A customer has attached a laptop to a portable projector. D.

sts A client reports that after setting up a home WLAN they can only access the network from the first floor.actualtests. AGP slot C. Install a wireless modem. Compressed air Answer: A QUESTION NO: 694 "Pass Any Exam." . Which of the following should the customer perform? A. D.com Ac tua lTe A.www. Set the SSID code on the laptop. Any Time. Answer: A QUESTION NO: 692 Answer: C QUESTION NO: 693 Which of the following is the BEST method for cooling a motherboards northbridge chip? A. Heatsink B. The client would like to access the network from outside the home and on the top floor. B. C. Which of the following would the technician recommend for the client? . Enable DHCP on the laptop.CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 691 A customer reports that after connecting a laptop to a projector they can see their presentation on the laptop but not on the projector screen.co m 210 . Reboot the laptop to toggle image between screens. Use alt + tab to toggle between screens. B. Use the function + f8 key to toggle between screens. Use the function + f10 key to toggle between screens. D. Install an access point. CPU slot D. C.

D Explanation: A. Install a liquid cooling system. B. Ergonomics B. Which of the following is the BEST recommendation to make? A. This might be an indication that the battery is failing and can no longer hold a charge. Install multiple fans.com Ac QUESTION NO: 696 tua lTe sts . The LCD backlight is failing. Biometrics D. D. Dissipates heat from the chips D. D.www. Use hyper-threading. Which of the following authentication technologies can be used? A." . Install more memory in the system. Prevents motherboards temperature from getting to low B.CompTIA 220-701: Practice Exam Which of the following is the purpose of heatsinks? A.co m 211 . C. Cools the power supply C. Smart key C. Software firewall Answer: C QUESTION NO: 697 "Pass Any Exam. C. Prevents the monitor from overheating QUESTION NO: 695 A customer calls and wants to know how to cool a game server. The screen is set to automatically dim to optimize battery power when power is disconnected. Any Time. The LCD inverter board is going bad.actualtests. B. Answer: B A user requests that a technician install a fingerprint reader on the users laptop. Answer: C.

Which of the following should a technician tell the user? A.10 C.1.16 B. C. To protect the CPU from direct contact with theheatsink. 92.1.25.1 B. To provide thermal transfer from the CPU to theheatsink. The LCD backlight is failing. B. The LCD inverter board is going bad. 192. C." . This might be an indication that the battery is failing and can no longer hold a charge.16 12. the LCD returns to normal brightness. 172.10 D.CompTIA 220-701: Practice Exam A user reports that when they disconnect the AC adapter from their laptop. 201.0. Answer: C QUESTION NO: 699 Answer: A QUESTION NO: 700 Which of the following IP addresses is a class A address? A.com Ac A.18.9 D. Answer: D QUESTION NO: 698 Which of the following is the purpose of thermal compound? A.www.1 C. the LCD screen gets dimmer. Any Time. D. 169.1 tua Which of the following IP addresses is an example of an APIPA address? lTe sts .16.254.29.128 "Pass Any Exam.co m 212 .168. 192.168. 192. B. To provide insulation around the processor. The screen is set to automatically dim to optimize battery power when power is disconnected. To prevent memory vibration caused by theheatsink fan. When the user connects the AC power.168. D.1.253. 129.actualtests.254.

201.1. 92.254.www.16.16.128 B.10 Answer: B QUESTION NO: 704 Which of the following IP addresses would a technician see if a computer is connected to a network device but is not receiving an IP address from the DHCP server? "Pass Any Exam.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 701 Which of the following IP addresses is a class B address? A.co m 213 .1 Answer: D QUESTION NO: 703 Which of the following IP addresses is a private address? A. 92.9 D.128 B.253. 192.128 D.1 C.25. 129.10 Answer: D QUESTION NO: 702 Which of the following IP address is a class C address? A. 129. 192.1.1.168.1 C. Any Time.16.29.254.254. 192.1 B.29.10." .168.168.10 C.com Ac tua lTe sts .25. 169.18.18.18.9 D. 201. 129. 92.actualtests.253.254.25.

169. by default? A.168.0. 172. SSID C.254.168.255. WPA D.10 B. 9ca5rl D.0. Any Time. 192.com Ac tua lTe sts QUESTION NO: 706 . s1A@r4A&! B.1 D.10. June171988 C.10.0.actualtests.254." .10.10 D. WEP B.10 Answer: C QUESTION NO: 705 Which of the following IP addresses is a loopback address? A. 192.255.www. 192.CompTIA 220-701: Practice Exam A. 127.co m 214 .168. 255. comptia1 Answer: A QUESTION NO: 707 Which of the following wireless encryption methods is the MOST secure.16.1 C.10 C. 169.10.255 Answer: C Which of the following is the MOST secure password? A.10 B. MAC filtering Answer: C "Pass Any Exam.0.

Any Time. DVD C. Answer: A QUESTION NO: 710 Which of the following types of media is solid state? A. Recreate the problem. Blu-Ray B. Document the problem.actualtests. BIOS password B.com Ac tua lTe sts . D. Username and password Answer: A QUESTION NO: 709 Which of the following is the FIRST step in troubleshooting a problem? A. Resolve the problem. HDD D.co m 215 . B. DVD D." . Flash B. CD Answer: B QUESTION NO: 711 Which of the following optical media types has the GREATEST amount of capacity? A.www. Take the computer apart piece by piece until the problem is identified. Blu-Ray "Pass Any Exam. C. Keylogger C. Flash C.CompTIA 220-701: Practice Exam QUESTION NO: 708 Which of the following security methods prevents loading the OS without the correct credentials? A. Keyfob D.

Modem C. Any Time.11a B. PCIe B. Infrared D. IEEE 1394 D. Bluetooth C. Capture D. Parallel Answer: B QUESTION NO: 713 Answer: C QUESTION NO: 714 Which of the following wireless communication types works at short distances and operates by line of sight? A.actualtests. 802. Cellular Answer: C QUESTION NO: 715 Which of the following input devices requires calibration before use? "Pass Any Exam.com Ac tua lTe A.CompTIA 220-701: Practice Exam Answer: D QUESTION NO: 712 Which of the following interface card types allows Internet access through a dial-up connection? A." . PCMCIA sts . Graphics C. NIC B.co Which of the following adapter cards allows the video on a camera to be transferred to a PC for editing? m 216 .www.

Files can be larger than 256MB B. File encryption options C." . WindowsVista Ultimate C. Any Time.D "Pass Any Exam. Macintosh PC read/write access D. Windows 2000 D. Windows XP Answer: A Answer: D QUESTION NO: 718 Which of the following are advantages to NTFS? (Select TWO). Windows Media Center C. WindowsVista Premium B. Keyboard C. KVM B. Windows 2000 D.actualtests.co m 217 .CompTIA 220-701: Practice Exam A. A. Touch pad Answer: C QUESTION NO: 716 Which of the following operating systems have Flip 3D installed by default? A. Touch screen D. Ability to share the file and folders Answer: B.com Ac tua A.www. WindowsVista Basic B. User access and permissions options E. Windows XP lTe Which of the following is the FIRST operating system to have Windows Compatibility Mode installed by default? sts QUESTION NO: 717 .

www." . Control Panel> Performance> Settings> System> Virtual Memory sts . Support for file encryption D. Control Panel> System> Advanced> Performance> Settings> Advanced> Virtual Memory C. To allow RAID support C.com 218 Ac tua lTe A.actualtests. To support dynamic disks B. Network Neighborhood> Ethernet controller B. Control Panel> Power Options D. My Computer> System> Performance> Settings> Virtual Memory B. Any Time. Add and Remove Programs C. In a Windows Vista workstation. which of the following commands would the technician use? "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 719 Which of the following is a reason why a technician would install a new Windows XP Pro installation with a FAT32 file structure? A. Legacy support for older systems Answer: D QUESTION NO: 720 Answer: B QUESTION NO: 721 Where is the MOST common place for Wake on LAN (WOL) to be enabled/disabled? A. System BIOS Answer: D QUESTION NO: 722 A technician needs to verify that all installed devices are using digitally signed drivers from the correct manufacturer.co Which of the following steps would allow a technician to change the virtual memory in Windows XP Pro? m . Control Panel> System> Advanced> Performance> Settings> Advanced> DEP D.

Any Time.co m 219 . They state they need to upgrade the antivirus protection on the workstation. Contain on a sticky note on the back of the monitor B. ipconfig D. WPA Answer: C QUESTION NO: 725 An employee receives a phone call from a help desk. Give the caller the information and inform an IT manager. B. msconfig Answer: B QUESTION NO: 723 Which of the following is a best practice when informing users on how to remember a password? A. sigverif C." . Which of the following should the employee do? A. WPA2 D. A notepad document on the desktop of the operating system Answer: B Which of the following is the STRONGEST wireless encryption standard? A.actualtests.www. Never write down the passwords C. Hide a password document in the workstation D. sfc B. WEP128 C. Answer: A "Pass Any Exam. WEP64 B. Refuse the callers request and inform an IT manager.com Ac tua lTe sts QUESTION NO: 724 . D. Refuse the callers request and inform the police.CompTIA 220-701: Practice Exam A. Give the caller the username and password. They ask the employee for their username and password. C.

CompTIA 220-701: Practice Exam QUESTION NO: 726 In order for the print spooler service to start or run correctly. Any Time.msc Answer: D QUESTION NO: 729 Which of the following are the minimum requirements to run a 64-bit application in Vista? "Pass Any Exam. Answer: C QUESTION NO: 727 Answer: C QUESTION NO: 728 A. Printer Driver B. dependency services. C.msc C. printmanagement.msc B. primary services.actualtests." . Windows Spool Service C. perfmon. NIC driver .com Ac Which of the following commands would a technician use to manage current print jobs and queues on a Windows Vista PC? tua lTe sts A. print D. Which of the following services may need to be restarted? m 220 . services. driver level services. Print Spooler D. D. registry level services. the print spooler requires other services to be running first. These types of services are known as: A.co A print job fails to leave the queue.www. B.

Any Time. 802. such as video devices. Answer: D QUESTION NO: 731 Answer: C Explanation: IEEE 1394 standard was originally developed by Apple and was used with trademarked name FireWire. Without knowing the specifics of that model. IEEE 1394 D. to describe their 1394 products.link and Lynx. Other companies use other names. how might a technician determine if the unit has WiFi capability? A.actualtests. Check the Device Manager for a wireless network device. such as i. QUESTION NO: 732 A technician has just finished doing a repair and the client wants to know what repairs were performed. B. Which of the following is the BEST response? "Pass Any Exam.www. C. A dual-core 32-bit processor and a 64-bit operating system D.CompTIA 220-701: Practice Exam A.com 221 Ac tua A. A 32-bit operating system and a 64-bit processor C. Check for an external antenna. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time.11b lTe Which of the following would be required to capture video from a digital camcorder? sts . Check for an externalWiFi on/off toggle switch. A 64-bit operating system and a 64-bit processor Answer: D QUESTION NO: 730 A customer has just purchased a new laptop. eSATA C. Serial B.co m . D." . Check forWiFi radio on/off switch on the function keys. This is because it is not only high speed but also supports isochronous data. which means delivering data at a guaranteed rate. A 64-bit processor and a Vista Home Basic operating system B.

Which of the following is the BEST response to the clients next repair order? "Pass Any Exam. Put the phone between one's ear and shoulder so the technician can do the repair and talk at the same time. QUESTION NO: 734 A. Answer: A QUESTION NO: 735 A client is having a recurring problem with keys popping off their keyboard. I am not replacing the hard drive. Take the call. C. which is the main circuit board for the PC. D." B." . The technician knows that it is because the client has long fingernails and is weary of having to return every week to replace keys for this client. D. "Here is all my documentation for the repairs.actualtests." B. I cannot guarantee that your data will not be lost.CompTIA 220-701: Practice Exam A.www. Which of the following is the BEST action? lTe sts Answer: B . C. B.com 222 Ac tua A technician is on a repair job and is expecting an important personal call on their cell phone. This type of repair will not affect it. Immediately leave and go to another room to take the call and deal with the repair later. Any Time." C. D. Apologize and excuse oneself for a moment to take the call quickly outside the room." Answer: C QUESTION NO: 733 A technician is replacing a motherboard and the client seems nervous and asks if they are going to lose all their data.co m . Which of the following is the BEST response? A. the phone rings. I will let you know what happens after the repair. "I replaced some of the computer parts and now it is functional. "The memory controller was interpreting several addressed incorrectly so I replaced the DIMM. I replaced the motherboard. In the middle of doing the repair. please read it and then get back to me with any questions. "I am not sure if your data will be lost I will confirm with my manager. Answer the phone and stay in the same room the whole time so the customer knows that they have not been abandoned. Your data should be fine. Well. Have the phone on vibrate before starting the repair.

Any Time. Which of the following devices would BEST help the user avoid further interruptions from short power failures? A. D. UPS "Pass Any Exam. Biometric fingerprint scanner D. but let the client know that the client will be charged extra for the same repair next time. making C: the OS and D: the data." .www.CompTIA 220-701: Practice Exam A.actualtests. Do the repair with a good attitude. Partition the drive into two physical drives making C: the OS and D: the data.com 223 Ac tua Which of the following will BEST allow a technician to secure a computer against unauthorized use without entering a password? lTe sts . D. Answer: C QUESTION NO: 737 A.co m . B. B. Partition the drive into two logical drives. C. Answer: B QUESTION NO: 736 Which of the following configurations would BEST allow sensitive data to be stored on the same hard drive as the operating system. while protecting the data from the operating system related issues? A. Hide the sensitive data from casual view using folder Properties . Front panel media lock B. Show the client how to put the keys back on. Do the repair.Attributes. C. Encrypt the sensitive data so that it cannot be read without a key. Barcode reader Answer: C QUESTION NO: 738 A user reports that the power briefly went out at home while they were in the middle of editing a very important file. Keylogger C. Do the repair and request that the client trim their fingernails to prevent the keys from popping off. Refuse to do the repair until the client learns how to type with long fingernails.

CompTIA 220-701: Practice Exam B. Larger power supply D. tua lTe A technician has replaced a power supply for a client and notices there is no power protection in use. Tell the client they need to install a surge protector soon. Suggest purchasing a newer processor." . Any Time. Run CHKDSK on the hard drive.com 224 Ac A. Unplug the computer after testing and recommend to the client that they need to install a surge protector. They have had the system for two years and use it primarily to download photos. C. D. music and browse the Internet. Which of the following is the FIRST action to take? A.actualtests. B. Which of the following is the BEST action to take? sts QUESTION NO: 740 . D. Remove excessive dust and loose items. B. C. B. Leave it up to the client to take their own precautions. C. "Pass Any Exam. Install an uninterruptible power supply (UPS).co Answer: C m .www. CMOS battery Answer: A QUESTION NO: 739 Which of the following preventive maintenance techniques should be performed when opening a computer for repair or upgrade? A. Check for and remove outdated components. Cover the extra power plugs not being used with electrical tape. Replace all cooling fans with new ones. The system specifications are still very good. Power strip C. Answer: A QUESTION NO: 741 A client reports that their system runs slowly. D. Increase the systems RAM. Defragment the hard drive.

B. Identify the problem.255.0? A. which of the following actions should be taken NEXT? A.0. Class D Answer: C QUESTION NO: 744 Which of the following network classes exists if the default subnet mask is 255.255. Class C D.0? A. Class D Answer: B Explanation: The default subnet mask that you should assign to a network device that was just installed in a class B network is 255.0. "Pass Any Exam. Answer: B QUESTION NO: 743 Which of the following network classes exists if the default subnet mask is 255. Class B C.www.0. Class B C. C.255. Class C D.255. Class A B. Class A B. Document the actions.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 742 After the technician performed a repair and has verified that the computer is working properly. Any Time. D.com Ac tua lTe sts .co m 225 ." .actualtests. Establish a plan. Formulate a theory.

Class D "Pass Any Exam." .1. Class C D.actualtests. Class A B.www.1? A. Any Time. Class B C.1? A.0? A. Class B C. Class A B.0.0? A. Class C D. Class B C.30.1.0.co m 226 . Class B C.168. Class C D. Class D Answer: C QUESTION NO: 747 Which of the following network classes exists if a hosts IP address is 172.172. Class A B.CompTIA 220-701: Practice Exam QUESTION NO: 745 Which of the following network classes exists if the default subnet mask is 255. Class A B. Class D Answer: A QUESTION NO: 746 Which of the following network classes exists if a hosts IP address is 192. Class D Answer: B QUESTION NO: 748 Which of the following network classes exists if a hosts IP address is 10.com Ac tua lTe sts . Class C D.22.

Device Manager C. . reserved IP address. Task Manager B.com Ac tua lTe sts A. Any Time.actualtests. Hardware Profiles Answer: C QUESTION NO: 752 Which of the following is indicated when a yellow question mark appears next to a device on the Device Manager list? "Pass Any Exam. dynamic IP address." . D. static IP address. Hub D. Router C.co A host that has been assigned a permanent IP address is said to have a: m 227 .www. stationary IP address. C. Bridge Answer: B QUESTION NO: 750 Answer: B QUESTION NO: 751 Which of the following contains the settings to change the size of the paging file? A. B. Virtual Memory D.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 749 Which of the following devices can automatically assign host IP addresses? A. Switch B.

right click on the print job and select cancel. right click on the print job and select delete.CompTIA 220-701: Practice Exam A. Double click the printers icon. right click on the print job and select pause.co Answer: A m 228 . Answer: D QUESTION NO: 753 How can a user temporarily stop an active print job when using Windows XP? A. B. How can a user continue a paused print job from the first page when using Windows XP? A. Double click the printers icon. right click on the print job and select properties. The component is not installed. right click on the print job and select properties. right click on the print job and select restart. B. Double click the printers icon. B.com Ac tua lTe sts QUESTION NO: 754 . Double click the printers icon. right click on the print job and select cancel." . C. Double click the printers icon. Any Time. C. Double click the printers icon. Double click the printers icon. Answer: C "Pass Any Exam. The component is disabled. Double click the printers icon. B.actualtests. right click on the print job and select resume. The components driver is outdated. D. right click on the print job and select resume. Double click the printers icon. C. C. D. Double click the printers icon. Double click the printers icon. D. right click on the print job and select cancel. D. Answer: A QUESTION NO: 755 How can a user delete an active print job when using Windows XP? A.www. right click on the print job and select restart. Double click the printers icon. The components driver is not found. right click on the print job and select restart.

Simple file sharing has not been enabled on the host computer.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 756 A remote user cannot locate a printer connected to a host computer in a workgroup. 5 B. 20 Answer: B QUESTION NO: 759 Which of the following is an example of when a VPN should be used? A. General ." . C. A remote user updating the antivirus software on their notebook computer. Print sharing has not been enabled on the host computer. Which of the following is the MOST likely cause? A.co m In Printer Properties. The print drivers have not been installed on the users remote computer. "Pass Any Exam. 10 C. A kiosk in a department store that looks up information in their online catalog. B. B.www. Security D. Ports C. 15 D. Any Time. Answer: C QUESTION NO: 757 How many concurrent connections can a Windows XP computer have established at any given time? A. The shared printer is not compatible with the host computers operating system.com 229 Ac tua QUESTION NO: 758 lTe Answer: A sts A. D. which of the following tabs gives the technician the ability to set time availabilities on a shared printer? . Advanced B.

A new service call is received. Call the new service customer and re-schedule the call for another time." . A remote salesman must transfer contract data to the corporate office.CompTIA 220-701: Practice Exam C. Only ask the customercloseD. Call the service manager and inform them of the current situation. B. Please inform me if you continue to have any problems with this PC. Call the customer and reschedule for another time. "Pass Any Exam. with a response time to another site of two hours. The technician has verified that the unit is working properly and is now updating the customer on the event. Use technical acronyms to show your technical expertise. Call the service manager and inform them that the new service call cannot be made in time.www. Inform the customer of the expense that is being incurred. C. Which of the following is the BEST response when interacting with a customer? A. Answer: C QUESTION NO: 760 A technician has replaced a failed DIMM. D. A user checking their personal email at an office. Please try to be more conscious of static when using this PC. Which of the following responses would be BEST to use? A. Any Time.com 230 Ac tua lTe sts QUESTION NO: 761 . B. Please inform me if the PC will be processing more work than for which it was designed.actualtests. D. Be sensitive to the customer's culture.co Answer: D m . Answer: D QUESTION NO: 762 A technician is working onsite on a virus problem affecting several computers and servers. B. C. Call the service manager and inform them of the current situation. Please inform me if you think you want me to come back and check it again tomorrow. Which of the following would be the BEST choice to address this situation? A. D. Follow the manager's instructions. C.ended questions. D.

Complete a full backup of the workstation before making any upgrades. NTFS-E is an invalid file system name. Which of the following is the NEXT step to take? A.www. FAT32. which of the following is the FIRST course of action to take? . Document the entire event. share this with the customer and take steps to minimize the reoccurrence. D. share this with the customer and take any preventative measures. CDFS. Document the solution. sts A technician is sent to do a hard drive upgrade in a workstation. B. C. C." . HPFS. Unplug the workstation and begin the upgrade. Before starting any work on the system. D. "Pass Any Exam. Remove the cover of the workstation case and use an ESD strap before the upgrade. Any Time. D. you can use only NTFS file system because only NTFS support encryption. Answer: C Explanation: To implement file encryption on your Windows 2000 computer. Answer: C QUESTION NO: 764 Answer: A QUESTION NO: 765 The preferred file system for use with all Windows operating systems starting at Windows 2000 is: A. Upgrade the hard drive and reboot the system. Inform the customer of the steps taken during the repair and continue to the next service call. B.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 763 A technician has completed the repair of a problem on a PC. C. B. Document the core actions and inform the customer the repair has been completed.co m .actualtests.com 231 Ac tua lTe A. NTFS.

IEEE 1394b Answer: D QUESTION NO: 769 A user is reporting frequent drops in the 802. RAID sts . The customer has installed a new cordless telephone recently that uses the 2.4GHz spectrum. Proper configuration of the BOOT." .co BitLocker works with which of the following components on a machine to provide the user with a fully encrypted hard disk environment? m . IEEE 1394a C. Partitioning and formatting of the hard drive D. VRAM C. 802.www. Any Time. CMOS B.0 D. Installation of updated device drivers Answer: C QUESTION NO: 767 Answer: C QUESTION NO: 768 Which of the following is the FASTEST possible connection speed for an external hard drive? A.11n B. USB 2. Installation of the NTLDR B. TPM D.11g wireless signal.actualtests.com 232 Ac tua lTe A.INI file C.CompTIA 220-701: Practice Exam QUESTION NO: 766 Which of the following needs to be completed before a clean installation of Windows Vista can occur? A. Which of the following is the MOST likely cause of the customers issues? "Pass Any Exam.

DLLs E. Trojans C. RFI B. Dual-channel C. WindowsVista Ultimate E. and does not wish to lose any files in the process.CompTIA 220-701: Practice Exam A. Double-sided B. A. RDRAM D. Spyware B." . Windows Vista Home Premium B. ESD D. EMI Answer: A QUESTION NO: 770 Which of the following memory types finds and corrects errors? A.co m . Windows Vista Home Basic C.www.com 233 Ac A. sts QUESTION NO: 771 . ECC Answer: D Answer: D. Shareware "Pass Any Exam. Electrical surges C. Freeware D.E QUESTION NO: 772 Which of the following are known as malware? (Select TWO). Which of the following operating systems needs to be used when performing this upgrade? (Select TWO).actualtests. WindowsVista Business tua lTe A customer wants to upgrade from Windows XP Professional to Windows Vista. Windows Vista 64-bit edition D. Any Time.

B QUESTION NO: 773 A user reports that none of their documents are printing. C. If the printer needs a memory upgrade to print multiple documents at once. Wattage D. While replacing the power supply in your PC. Hertz C. 32 "Pass Any Exam. If the printer needs the queue cleared. The voltage would not change with the power supply because it unit of measure of how much potential or electromotive force is present. Amperage and resistance are not selling points for power supplies. If the printer needs a firmware upgrade to print multiple documents at once. Which of the following power specifications is MOST important to look for when deciding on the power supply unit for the system? .CompTIA 220-701: Practice Exam Answer: A.actualtests. you must be careful about the wattage it provides. B.co m . QUESTION NO: 775 How many devices are supported on a single USB port? A. The user sent ten different documents over a span of an hour. It is standard among power supplies and has nothing to do with the devices connected to the power supply. You need to ensure that all the connected devices and the devices inside the computer do not require more wattage than the chosen power supply can offer.com 234 Ac tua lTe A. D. Frequency B.www. Any Time. If the print spooler service needs to be configured for multi-page printing. Amperage sts A technician is building a new system for a client with multiple processors and hard disk drives. Which of the following should the technician check FIRST? A. Answer: D QUESTION NO: 774 Answer: C Explanation: Power supplies are rated in watts." .

Any Time. until the technician can arrive and work on the computer themselves. tua lTe The technician is driving from one appointment to the next and encounters a traffic jam. D. "Pass Any Exam. direct the user to do a hard shut down with the computer and talk them step by step through the boot process. Which of the following is the BEST method of working with this user? A. Nickel Cadmium Answer: C QUESTION NO: 777 Answer: A QUESTION NO: 778 The technician is assisting a user who has little knowledge of computer terms.www. 128 Answer: C QUESTION NO: 776 Which of the following battery types are used in MOST laptops? A.co m . Advise the user to not do anything else.CompTIA 220-701: Practice Exam B. B. D. Speak slowly. Pull over. The technician had planned to arrive five minutes early.actualtests. Listen and ask questions using non-technical terms. Nickel Metal-Hydride B. 64 C. reschedule for another time." . call the customer from a mobile phone. Repeat the steps multiple times so that the user can understand the computer terms. Which of the following is the BEST course of action? sts . Use an alternate route and get to the appointment ten minutes after the scheduled time. Call another technician and have the other technician reschedule the appointment for another date. C. and explain the delay. B. call the customer and cancel the appointment. Lithium Ion D. Alkaline C. 127 D. C. Pull over.com 235 Ac A.

While the user is talking. Explain to the user that support can not be provided while they continue to berate the staff and tell them to call back when they have calmed down. using the various OS options available. B.co m . and an error message of a corrupted file. C. the hard drive has failed and the data cannot be retrieved within the hour. D. C. explaining to the user the data may not be retrievable within the hour to set a reasonable expectation. Remain positive with the user. to boot the computer and retrieve the users data to a shared network drive. B.www. Which of the following is the BEST course of action? lTe sts ." . and then explain why they cannot get the printer installed themselves. Listen calmly to the user. After listening to the user.actualtests. Answer: A QUESTION NO: 781 "Pass Any Exam. D. and then tell the user to try the install once again. The user is attempting to install a local printer and has become frustrated and is berating the support staff. Answer: C QUESTION NO: 780 A. Shut down the computer. explain to the user the computer will be taken to the shop to be repaired and will be returned when it is completed. Any Time.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 779 The technician has arrived at an angry corporate users desk to find a bluescreen. The customer would like another computer so they can make their presentation that is due in an hour. The company has provided remote control software. use MMC to grant administrative rights to the user. Which of the following is the BEST course of action? A. explaining you will remote into the computer and assist in installing the printer.com 236 Ac tua The technician is talking to a company user who is out of state on a business trip. As the technician begins to evaluate the situation. Remain calm and positive. Work quickly. the customer demands the computer be replaced immediately. explain with authority. until they have completely calmed down.

what has happened to the drive and explain the options available. The customer states they have important documents and photos on the drive which cannot be replaced. Any Time. explaining to the user the unit will be restored as quickly as possible. C. Explain to the customer in non-technical terms. the video card is failing. but the data is gone. D. Answer: C Answer: D QUESTION NO: 783 The technician has confirmed through their testing. Answer: C "Pass Any Exam. larger model. Question the customer on any changes made to the computer before installing the video card. C. Document on the service record the steps the technician took to evaluate the drive. B. Request the customer to leave the room while the call is answered. sts The technician is on-site at a customers home." . Inform the customer about the need to take the call from the school. C. Which of the following is the NEXT step to take? A.CompTIA 220-701: Practice Exam After the technician has evaluated the notebook. Which of the following is the BEST course of action? . conducting an initial evaluation of the problem with the customer. Immediately replace the hard drive with a new.www. Which of the following options is the BEST course of action? A. B. such as a data recovery service. as the school can be contacted later in day. Install an on hand video card and show the customer it is repaired. Explain to the customer that the technician can replace the controller for the IDE hard drive and should be able to recover the information. Discuss options acceptable to the customer to address the issue. Immediately stop working and leave the room to answer the call. B. D. D. Establish the probable cause of the card failure for the customer. Ignore the call. in case the customer decides to sue for loss of data. they determine that the hard drive has failed.co QUESTION NO: 782 m 237 .com Ac tua lTe A. The technician receives a call and the caller ID shows the call is from the technicians childs school.actualtests.

Re-evaluate the repair theory to ensure the issue will not occur again. D. Check the work area and keyboard for foreign substances." . Answer: D QUESTION NO: 785 The customer notes the computer randomly repeats letters or characters that are not being entered when the key is pressed. Test the computer to determine the probable cause of failure. D.co m . Which of the following would be the NEXT evaluation step? A. B. Document the evaluation and actions taken. Answer: D QUESTION NO: 787 "Pass Any Exam. Which of the following is the NEXT step to take? tua lTe sts . as this may have deleted the network printer. Ask the customer if they have installed a local printer at home.actualtests.CompTIA 220-701: Practice Exam QUESTION NO: 784 The technician has completed the repair action on the computer. C. Boot to BIOS/setup and confirm the hardware settings are correct. C. Question the user to insure they do not attempt to make changes and break the computer again. Answer: C QUESTION NO: 786 A. C. Ask the customer to select the printer icon they are trying to use and confirm it is set as the default printer. B.com 238 Ac A customer states that none of the print jobs they have submitted have printed from the network printer. Any Time. Check the power connections to the equipment and see if there is a surge protector in use. Which of the following is the NEXT course of action? A. Ask the customer to open the printer properties and check the page size and paper orientation. Check that the network printer is connected to the USB port on the users computer. B. Replace the PS2 keyboard with a USB keyboard and try again. They have checked the printer and found coworkers have been printing documents.www. D.

Install the card using the customers log in. If the external keyboard number lock is toggled on. Which of the following actions will BEST resolve the issue? A. The technician needs to install the scanner using the instructions provided. Docking stations will only work if an external power supply is connected. After installing the card with the administrative account.www.CompTIA 220-701: Practice Exam A customer reports the new plug and play USB scanner they purchased is not working or detected by their photo editing program on their desktop computer. Answer: A QUESTION NO: 789 Which of the following statements is true when a docking station is used for the first time? A. The technician has to boot. have the customer test the card using their log in.co m 239 ." . The dock will only work properly if a separate docking profile is manually created in the System Properties Advanced tab. The technician has to turn on plug and play before the scanner will work. and then install the drivers. plug in the scanner. B. Answer: B QUESTION NO: 790 "Pass Any Exam. and then configure the card using the administrative account. the embedded keyboard will not function correctly.com Ac tua lTe sts . Plugging in an external keyboard or mouse will disable the embedded devices on the laptop. D. C. C. B. D. check Network Places to ensure proper card functionality. D. Any Time. Which of the following describes the NEXT step to take? A. After installing the card. Answer: B QUESTION NO: 788 The customer has requested the technician install a new cellular WAN card on their business laptop prior to their next trip. ensure the phone and modem properties are set for the local area code.actualtests. The technician has to use Device Manager to update the drivers and then attach the scanner. After inserting the PCMCIA card. B. C.

DHCP Answer: D QUESTION NO: 792 A." .co m 240 . NETBEUI is unavailable on non-Windows operating systems.com Ac tua When working within large computer networks.CompTIA 220-701: Practice Exam Which of the following statements is true about a laptop communication connection? A. NETBEUI is not a routable protocol. D:\i386\tools\console B. D.www. B. E. B. lTe sts . The WLAN connection will function only if the Zero Wireless Configuration is set to Automatic. the Infrared port will no longer function. Bluetooth devices will need to add the security code. NETBEUI can only be used with DHCP. DNS D.D QUESTION NO: 793 Which of the following command line paths shows the recovery consoles installation? A. HTTP B. Bluetooth and WLAN settings may be configured through the BIOS as well as the OS. Answer: A QUESTION NO: 791 Which of the following services should be enabled to allow both corporate users and guests to easily logon to a local network for Internet access without a technician's intervention? A. Any Time. If wireless security is enabled on the network. NETBEUI can only be used on pre-Windows NT networks. Answer: A. which of the following is the disadvantage of using NETBEUI over TCP/IP? (Select TWO). D:\i386\tools /cmdcons "Pass Any Exam. C. D. NETBEUI is designed to be used on small size LANs. TELNET C. When the Bluetooth function is enabled.actualtests. C.

D:\i386\utilities\console D. Solid state drives are faster. and require less power. QUESTION NO: 795 Which of the following characteristics apply to solid state drives? A. They have a larger platter than other magnetic devices. They have no moving parts and can tolerate vibration. magnetic drives. Redirect the customer to another printer if available. D:\i386\winnt32 /cmdcons Answer: D QUESTION NO: 794 A customer reports that a computer can no longer print. They are susceptible to failure typically caused by strong vibration or rough handling. Which of the following is the BEST approach the technician should take? A. Verify which printer the customer prints to.actualtests. ensure the device is still online. more reliable.www. and require less power. and require more power. and then attempt to print from the computer.co m 241 . and verify the correct tray is being selected before printing." . "Pass Any Exam. and begin running diagnostics on the printer. turn the printer off and on.CompTIA 220-701: Practice Exam C. The customer works at a company where the users all print to networked printers. more reliable. Solid state drives are slower. D. turn the printer off and on. B. more reliable. which of the following holds true? A. D. C. more reliable. run a self-test. Answer: A QUESTION NO: 796 When comparing solid state drives vs. and require more power. D. run a print engine test. C. Solid state drives are slower. is setup as the default printer. B. and send a print job. Solid state drives are faster. They require more power than other drive types.com Ac tua lTe sts Answer: C . B. Ask the customer which printer the customer prints to. C. Any Time. Reinstall the printer drivers.

SATA drive Answer: C QUESTION NO: 798 Which of the following is a true statement regarding optical drives and backward compatibility? A. Liquid cooling systems are less efficient than the traditionalheatsink technology." .CompTIA 220-701: Practice Exam Answer: C QUESTION NO: 797 Which of the following drives is not susceptible to damage typically caused by strong vibration or rough handling? A.www. Liquid cooling systems are more effective at cooling the processor. Liquid cooling systems are not as loud as the traditionalheatsink/fan technology. D. Any Time. DVD media. but not CD media. B. D. Liquid cooling systems are less effective at cooling the processor.co m 242 . IDE drive C. C. and CD media. but not CD media. Flash drive D. C. Answer: A QUESTION NO: 800 Which of the following protocols uses port 23. USB hard drive B. DVD media. DVD drives can readBlu-Ray media. Answer: B QUESTION NO: 799 Which of the following is a true statement regarding a liquid cooling system as compared to the traditional heatsink? A. DVD drives can readBlu-Ray media. DVD media. by default? "Pass Any Exam. DVD media. Blu-Ray drives can read Blu-Ray media. B. Blu-Ray drives can read Blu-Ray media.actualtests.com Ac tua lTe sts . and CD media.

21 C. 20 B. FTP B. B. A router broadcasts all data packets that are sent on the network. A switch interconnects one or more networks. FTPS C. C. HTTPS D.co m 243 ." . and a router transmits data directly to the device.com Ac tua lTe QUESTION NO: 802 sts . A switch broadcasts all data packets that are sent on the network.actualtests.www. which of the following file system formats would be the BEST choice for security purposes? "Pass Any Exam. QUESTION NO: 801 Which of the following ports needs to be blocked to prevent Internet access? A. D. Answer: C QUESTION NO: 803 Before performing a clean install of Windows XP professional. 80 Answer: D Which of the following BEST describes the differences between a switch and a router? A. where a router interconnects devices on a network.CompTIA 220-701: Practice Exam A. and a switch transmits data directly to the device. 23 D. Any Time. A switch interconnects devices on the same network to be able to communicate. TELNET Answer: D Explanation: The port 23 is used by Telnet TCP/IP protocol. where a router interconnects one or more networks.

Component services Answer: A "Pass Any Exam.actualtests. Any Time." . Answer: C QUESTION NO: 805 Answer: D QUESTION NO: 806 Which of the following tools can be used to update a driver? A. B. CDFS D. D. NTFS B. Device Manager B. which of the following is the BEST task to perform? A. Format the hard drive. Standby C. System Information C. Backup the hard drive.CompTIA 220-701: Practice Exam A.com Ac A. C. Wake on LAN (WOL) B. FAT32 C.co m 244 . Update the device drivers. Disk Management D. Suspend D. Partition the hard drive. FAT16 Answer: A QUESTION NO: 804 Before upgrading an operating system on a PC. Hibernate tua lTe Which of the following power management modes stores all data from memory to the hard drive and completely powers down? sts .www.

actualtests. Fingerprint scanner C. but WPA2 was the most secure standard. Smart card Answer: B Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops. WEP B.11i network standard that ensures the most secure wireless encryption. WEP was the original encryption standard developed for WiFi networks.CompTIA 220-701: Practice Exam QUESTION NO: 807 The SSID on a wireless network is which of the following? A. Broadcast name B.www." . Wireless channel used Answer: A QUESTION NO: 808 Which of the following is the STRONGEST wireless encryption type? A. Drive lock D. WEP2 C. SAFER+ is used to encrypt Bluetooth communications. Any Time. but that could be easily hacked.com 245 Ac tua Explanation: WPA2 is the more secure 802. WPA D. lTe sts . "Pass Any Exam. IR scanner B. Encryption type D. WPA2 Answer: D QUESTION NO: 809 Which of the following security devices uses biometric technology? A.co m . Security key used C. WPA was an upgrade.

A program that appears to be harmless but has a malicious agenda. C. Ctrl + Alt + L D. Port 25 has been opened. B. A program that is used to track user information for commercial reasons. Any Time. Windows Key + L Answer: D An exception is made for port 25. D. A malicious program that spreads itself in a system without the need of a host.com Ac tua QUESTION NO: 812 lTe sts . D. C. Ctrl + Alt + Esc B. Answer: A QUESTION NO: 813 Which of the following authentication technologies is the MOST effective? "Pass Any Exam.CompTIA 220-701: Practice Exam QUESTION NO: 810 Which of the following BEST describes a virus? A. Windows Key + D C. Answer: A QUESTION NO: 811 Which of the following key commands will lock a workstation? A.co m 246 . Port 25 is no longer being used. Malicious code that can propagate itself to different host files.www.actualtests. Port 25 is setup for port forwarding." . Port 25 is running at full duplex. Which of the following has MOST likely been performed? A. B.

PATA D. Biometrics C. Which of following drive types did the technician install? lTe sts . B." . Any Time. QUESTION NO: 814 The term data wiping refers to which of the following? A. SATA B. Solid state B. FDD "Pass Any Exam. The hard drive is set to pre-format conditions. Smart card Answer: B Explanation: You should use Biometric technology that uses fingerprint scans or retinal scans to authenticate a person because it relies on a physical characteristic of the user to verify his/her identity. The hard drive has been reformatted. Optical C. IDE C.com Ac tua A technician is installing a hard drive that does not contain any movable parts inside.CompTIA 220-701: Practice Exam A. Username and password B.www.co m 247 .actualtests. Data has been restored. BIOS security D. Data has been backed up. C. D. Answer: B QUESTION NO: 815 A. Solid state Answer: D QUESTION NO: 816 Which of the following devices writes data by burning an image to the media? A.

Any Time. Dual-layer DVD B. Blu-Ray disk Answer: C Explanation: The data storage capacity of a single layered standard DVD is 4. Laser barcode reader C." . DVI Answer: A Explanation: The HDMI (High-Definition Multimedia Interface) is a compact audio/video interface that allows the transmission of uncompressed digital data "Pass Any Exam. Floppy disk C. VGA D. HDD Answer: B QUESTION NO: 817 Which of the following media types has a capacity of 4. Biometric devices Answer: B QUESTION NO: 819 Which of the following cable media types passes sound and video through one cable? A.www. HDMI B.co m .7GB of data. Single-layer DVD D.actualtests.7GB? A. IR keyboard D.CompTIA 220-701: Practice Exam D. Which of the following devices reads fonts by the reflection of white spaces between black bars? A. S-Video C.com 248 Ac tua lTe sts QUESTION NO: 818 . CCD barcode reader B.

Dial-up B.actualtests. Degauss D. My Network Places B. Task Bar Answer: C Which of the following places would a technician go to view running system processes? A. Resolution C. Start Menu C. Control Panel C.www. My Computer D. Satellite "Pass Any Exam.com Ac tua QUESTION NO: 822 lTe sts . Event Viewer Answer: A QUESTION NO: 823 Which of the following connection types will commonly be transmitted over RG-6 media? A. Task Manager B. Any Time." . Task Bar D.CompTIA 220-701: Practice Exam QUESTION NO: 820 Which of the following settings helps remove discoloration in a CRT monitor due to magnetism? A.co m 249 . Auto Alignment B. Refresh Rate Answer: C QUESTION NO: 821 Which of the following places would a technician look to view the local drives? A.

CompTIA 220-701: Practice Exam C. DSL D. Cable Answer: D

QUESTION NO: 824 Which of the following network connections uses an analog signal? A. Wireless B. Dial-up C. Cable D. Satellite

QUESTION NO: 825

Answer: A

QUESTION NO: 826 Which of the following interfaces allows for the FASTEST speed? A. USB 2.0 B. USB 1.1 C. IEEE 1394a D. IEEE 1394b Answer: D "Pass Any Exam. Any Time." - www.actualtests.com 250

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Explanation: The Fingerprint scanner has been used in laptop these days to prevent unauthorized access to laptops.

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A. Fingerprint scan B. Password C. Verbal recognition D. Smart key

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Biometric authentication is a security feature preventing access to a device. Which of the following is an example of this feature?

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CompTIA 220-701: Practice Exam

QUESTION NO: 827 Which of the following speeds is the maximum transmission rate of the USB 2.0 interface? A. 400Mbps B. 480Mbps C. 800Mbps D. 1280Mbps Answer: B

QUESTION NO: 828 Which of the following is the maximum recommended cable length for connecting USB devices? A. 5 meters (16 feet) B. 7 meters (23 feet) C. 10 meters (33 feet) D. 15 meters (49 feet) Answer: A

Cardbus interfaces are mainly found on which of the following? A. Cell phones B. Notebooks C. Desktop PCs D. PDAs Answer: B

QUESTION NO: 830 Which of the following is the number of devices that can be daisy-chained to an IEEE 1394 port? A. 7 B. 15

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QUESTION NO: 829

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CompTIA 220-701: Practice Exam C. 63 D. 127 Answer: C

QUESTION NO: 831 Which of the following is the maximum transfer speed that can be achieved on SATA interface? A. 150Mbps B. 300Mbps C. 400Mbps D. 800Mbps

QUESTION NO: 832

Answer: B

QUESTION NO: 833

Which of the following devices has an extremely dangerous electrical charge when exposed? A. Laptop LCD screen B. CRT monitor C. USB mouse D. Optical DVD.RW drive Answer: B

QUESTION NO: 834

"Pass Any Exam. Any Time." - www.actualtests.com

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A. Right click on My Computer > Properties > Computer Name Tab B. Right click on My Computer > Properties > Network Identification Tab C. Control Panel > System Applet > Properties > Advanced Tab D. Control Panel > System Applet > Properties > Computer Name Tab

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Which of the following is the FASTEST way for a technician to find out a users computer name in a Windows 2000 environment?

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CompTIA 220-701: Practice Exam In Windows XP, which of the following is the proper way to delete a print job in queue? A. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the control key once to initialize the operation > Hit the Delete key and click OK B. Start > Settings > Printers and Faxes > Open the printer queue box > Highlight the print job(s) in question > Hit the Delete key and click OK C. Start > Settings > Printers and Faxes > Highlight the printer in question via a single click > Hit the Delete key and click OK D. Start > Settings > Printers and Faxes > Highlight the print job(s) in question > Hit the Delete key and click OK Answer: B

QUESTION NO: 835 UAC is a security feature found in which of the following operating systems? A. WindowsVista Business B. Windows Server 2003 C. Windows 2000 Professional D. Windows XP Professional Answer: A

Which of the following 32-bit processors has 64-bit capability? A. Intel Pentium M B. Intel Itanium C. Intel Pentium 4 Extreme Edition D. Intel Core 2 Duo Answer: D

QUESTION NO: 837 A technician is installing an external hard drive and controller card that both use the IEEE 1394b standard. Which of the following is the correct cable to use? A. 6-pin male to 4-pin female

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QUESTION NO: 836

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CompTIA 220-701: Practice Exam B. 9-pin male to male C. 4-pin male to male D. 6-pin male to male Answer: B

QUESTION NO: 838 A laptop user states that lately that when certain letter keys are pressed, numbers appear on the screen. Which of the following is the MOST likely cause of this situation? A. TheStickyKeys option is enabled. B. TheNumLock option is enabled. C. The ToggleKeys option is enabled. D. TheFilterKeys option is enabled. Answer: B

Answer: B

QUESTION NO: 840 Which of the following network media types uses pulses of light to transmit data? A. Fiber B. Cable C. DSL D. Satellite

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A. Older ATX power supplies are no longer available. B. Newer ATX power supplies are 20/24 pin compatible. C. Older ATX power supplies have a separate P4 connector. D. Newer ATX power supplies do not use pins 21 through 24.

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While replacing an ATX power supply in an older model desktop PC, the technician observes the motherboards main power connector has less pins than the new power supply cable. After clearing it with the manufacturer, the cable is plugged in and the PC is up and running. Which of the following is the BEST reason why this fix worked?

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QUESTION NO: 839

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SODIMM D. RDRAM Answer: D QUESTION NO: 844 Which of the following connector types is used on fiber cables? A. On thesouthbridge chip C. Any Time. Between the CPU and RAM B.www. Print queue C. BNC "Pass Any Exam. On the front side bus D.actualtests. DDR2 C.CompTIA 220-701: Practice Exam Answer: A QUESTION NO: 841 Which of the following displays a list of print jobs waiting to process through a printer? A. Printer settings D. On the CPU Answer: D QUESTION NO: 843 Which of the following memory types must be used in pairs? A. SDRAM B.co m 255 . Print test page B." . Printer properties Answer: B QUESTION NO: 842 Where is the L2 cache located? A.com Ac tua lTe sts .

802.11n C. RJ-11 Answer: B QUESTION NO: 845 Which of the following cable types releases the LEAST amount of toxic fumes in a fire? A.www. Maximum output wattage D. ST C. Maximum input voltage B. 802." . STP D. Plenum B. UTP Answer: A QUESTION NO: 846 Which of the following wireless types. by default.actualtests.11a B.11g D. Any Time. Non-plenum C. 802. RJ-45 D. 801.com Ac tua lTe sts .CompTIA 220-701: Practice Exam B. Maximum output consumption Answer: C "Pass Any Exam. has the GREATEST throughput and amount of coverage? A.11b Answer: B QUESTION NO: 847 Which of the following is used to rate desktop power supplies? A.co m 256 . Maximum resistance C.

Re-install the OS. The department develops a Standard Operating Procedure to be signed by all employees and displayed on the policy board.www. Answer: C QUESTION NO: 849 A caller tells a technician that they need their username and password so they can remote into their workstation to complete some work that was left undone.com Ac tua lTe sts .actualtests. Dealing appropriately with confidential materials B.R. Attach an external keyboard." . C. Press ctrl + alt + delete on the keyboard. Self monitoring.M. Any Time. Social engineering B. Denial of Service (DoS) attack D. Which of the following is the NEXT step in the troubleshooting process? A. D. The employees signing this memo and carrying out these new procedures is an example of which of the following? A. The technician explains this is against company policy. analysis and reporting technology (S. Compliance in the workplace C. B. Mantrap Answer: A QUESTION NO: 850 New policies have just been developed by a companys IT Department. Which of the following threats has been attempted? A.T) Answer: B QUESTION NO: 851 "Pass Any Exam. Trojan attack C. Professionalism in the workplace D.A. Update the keyboard drivers.co m 257 .CompTIA 220-701: Practice Exam QUESTION NO: 848 A customer reports that their laptop keyboard does not work.

Configuration Utility D. 328 meters (1076 feet) B.co m . tua lTe sts . Exceptions C. token ring. 100 meters (328 feet) C. Which of the following security elements governs data sensitivity? A. Any Time. Unclassified B.CompTIA 220-701: Practice Exam A technician is processing sensitive documents when they come across documents in a file cabinet that are unmarked.actualtests. Cultural Sensitivity D.www." . 30 meters (100 feet) D. Classification Answer: D QUESTION NO: 852 A technician is troubleshooting and wants to limit the amount of programs on startup. 150 meters (492 feet) Answer: B QUESTION NO: 854 The _________is the measurement of the number of pixels an LCD monitor can display without the image appearing distorted. Which of the following should be used? A. It is company policy that all documents be labeled even if they are not sensitive. Cat 5e cable does not enable longer cable distances for Ethernet networks: cables are still limited to a maximum of ______in length. Despite the stricter performance specifications. Event Viewer B. Task scheduler C. Device Manager Answer: C QUESTION NO: 853 A. "Pass Any Exam. and ATM.com 258 Ac Category 5e specification structured cabling is generally used to carry many other signals such as basic voice services.

www. This chemistry has a high energy density and is lightweight. Contrast ratio C. Native resolution B. tua lTe sts . Due to this the battery overcharges and elevates temperature that causes permanent capacity loss.com 259 Ac Explanation: Lithium-ion batteries (Li-ion batteries) are the rechargeable batteries in that use lithium ions in them." . fixed resolution of an LCD is called the native resolution. False Answer: A QUESTION NO: 857 "Pass Any Exam. NiCd B. Base frequency Answer: A Explanation: The single.co m . The nickel-based batteries are not a best choice for a portable device because the charger applies a full charge each time the portable device is connected to fixed power. QUESTION NO: 855 Which of the following battery chemistries has the longest life when used with portable computing devices? A. Pixelation D. NiMH C. Li-Ion Answer: D QUESTION NO: 856 It is possible to see status light indicators on the interfaces of NIC and Modem A. Besides they only receive charge if the voltage is low.CompTIA 220-701: Practice Exam A. True B.actualtests. Because of all these features Li-Ion is the preferred battery chemistry for portable computing devices. Alkaline D. Any Time.

You always need to compromise in configuration when you purchase a laptop in your decided budget. ACPI must be supported by the computer motherboard. and the operating system. Answer: B QUESTION NO: 859 Which packaging is used for DDR SDRAM memory? A. 168-pin DIMM B.com Ac Explanation: You need Windows 98 or later to use ACPI.co Which of the following is not a requirement for ACPI to function? m QUESTION NO: 858 260 . 72-pin SIMM C. Desktop replacement D. A high configuration desktop computer can be purchased in the same price that you would spend to purchase a low configuration laptop.actualtests. RIMM Answer: C "Pass Any Exam. Advanced Configuration and Power Interface (ACPI) is an industry specification for the efficient handling of power consumption computers. tua lTe sts A. YOU must be running Windows 95 or later C. Higher-quality construction Answer: B Explanation: Laptops cannot offer increased performance. The processor must support ACPI. In addition. The BIOS must support ACPI B. Portability B." . Any Time. the motherboard and processor must support the standard. The motherboard must support ACPI D.www. 184-pin DIMM D. basic input/output system (BIOS).CompTIA 220-701: Practice Exam Which of the following is not a benefit of laptop design? A. . Increased performance C.

5v.com 261 Ac A. The SDR SDRAM uses DIMMs with 168 pins. Touchpad B.) A. such as wireless communications. Mouse C." .actualtests. CRT D. Where could you check for troubleshooting information? (Choose all that apply.www. EMI tua Which of the following is a disturbance that affects an electrical circuit. Any Time. ESD C. Another computer with the same video card B. The video card manufacturer's website C. Point stick D. The SIMM is the predecessor to the DIMM. QUESTION NO: 861 Answer: A QUESTION NO: 862 You are having problems with the video card in one of your computers. due to either electromagnetic conduction or electromagnetic radiation emitted from an external source? lTe sts . 200 MHz and 266 MHz with operational voltage 2.CompTIA 220-701: Practice Exam Explanation: DDR SDRAM is manufactured on a 184-pin DIMM and is the newest of the memory types under development. The manual that came with the card "Pass Any Exam. Trackball Answer: C Explanation: The laptop input device released with the IBM ThinkPad series of laptops is TrackPoint point stick. QUESTION NO: 860 Which laptop input device was released with the IBM ThinkPad series of laptops? A. The DDR SDRAM chips used are of the TSOP package and are available in two frequencies.co m . RFI B.

Run Windows without processing AUTO EXEC. Writing B.www. Windows loads only basic files and drivers so that you can find out the configuration errors easily.actualtests. Answer: C Explanation: When you boot Windows in Safe Mode. Start Windows using only basic files and drivers. Worm C. thus forming an image on the drum? A. Developing D. D.C QUESTION NO: 863 What does Safe Mode allow you to do? A. Logic bomb D. DOS B." .BAT and CON FIG. Cleaning Answer: A "Pass Any Exam.CompTIA 220-701: Practice Exam D. Skip loading the Registry. QUESTION NO: 864 QUESTION NO: 865 Which step in the EP print process uses a laser to discharge selected areas of the photosensitive drum.co m 262 . C. The server log Answer: B. Transferring C. Any Time. Boot the system without scanning drives. Social engineering lTe Which type of attack denies authorized user's access to network resources? sts .SYS B.com Ac Answer: A tua A.

What can we benefit from a password generator? ." .com Ac tua A. RDISK. Enhanced Startup Disk (ESD) D. Generators eliminate a user's tendency to create passwords that can be a security liability. Automated System Recovery (ASR) B. Worn pickup rollers C. Emergency Recovery System (ERS) Answer: A Explanation: To create a recovery disk in Windows XP. QUESTION NO: 866 Which of the following could be the cause of paper jams on a laser printer? A. you need to use Automated System Recovery (ASR). B. Brokenfuser Answer: B QUESTION NO: 867 Answer: D QUESTION NO: 868 What do you use in Windows XP to create a recovery disk? A. Generators eliminate the requirement to establish log-in attempt limitations. Dirty drum D. Any Time.CompTIA 220-701: Practice Exam Explanation: The writing step in the EP print process uses laser diodes to discharge an invisible electric image to the selected areas of the photosensitive drum. thus forming an image on the drum.co m 263 . Generators create new passwords every time a user signs in to prevent social engineering.actualtests.www. Generators extend the requirement to periodically change passwords. it can be easier to use a password generator based on that set of rules than to manually create passwords. lTe sts A password generator can be part of a password manager. "Pass Any Exam. When a password policy enforces complex rules.EXE C. D. C. Defective toner cartridge B.

DC in.co m 264 . CSMA/CA D. DC out voltage pairings accurately represents the input and output respectively in Power supplies and AC adapters. CSMA/CD Answer: A QUESTION NO: 872 "Pass Any Exam. AC in. False Answer: A QUESTION NO: 870 Of the following voltage pairings. Any Time. AC in. AC out B.actualtests. DC in.www. DVD media.com Ac tua Explanation: The AC in. True B. A. DC out D.CompTIA 220-701: Practice Exam QUESTION NO: 869 Blu-Ray drives can read Blu-Ray media. AC out Answer: C QUESTION NO: 871 What model is used to provide a common way to describe network protocols? A. respectively. lTe sts . ISO C. and CD media. DC out C. which one accurately represents the input and output. of power supplies and AC adapters? A. OSI B. They use standard wall outlets for an input of AC voltage and they convert the AC voltage to the DC voltages required by the devices that use DC Voltage." .

Incremental D.) .11b C.CompTIA 220-701: Practice Exam What type of backup will back up all selected files and then clear the archive bit? A. There is no such option as Complete backup. 802.11d D. Any Time.11a operates in the 5GHz range and 802.11b and 802. it only backs up files the files that have changed since the last backup. Copy Answer: B Explanation: To back up all the selected files and then clear the archive bit.EXE "Pass Any Exam.BAT B. Normal C.11a B. you need to select the normal backup type.11g.co m 265 .4GHz radio frequency and are directly compatible with each other? (Choose all that apply. Although Incremental backup clears the archive bit.EXE D.D Explanation: The wireless IEEE standards for your laptop that can operate in the 2." . Copy backs up all files but does not clear the archive bit.11d is not a commonly implemented standard.EXE C. WINNT32. 802.com Ac tua A.actualtests. SETUP. WINNT.www. 802. Complete B. QUESTION NO: 873 Answer: B. 802. INSTALL.11g lTe sts Which of the following wireless IEEE standards operate on the 2. 802.4GHz radio frequency range and are directly compatible with each other are 802. The normal backup clears the archive bit after backing up to let the system know that the file was backed up. QUESTION NO: 874 The program that performs an upgrade from Windows NT to Windows XP is called A.

CompTIA 220-701: Practice Exam Answer: D

QUESTION NO: 875 High-density three and a half floppy diskettes have a formatted capacity of: A. 360KB B. 720KB C. 1.44MB D. 2.88MB Answer: C Explanation: High-density 3½? floppy diskettes have a formatted capacity of 1.44MB. The Double-density 5¼? floppies and double-density floppies on the other hand can be formatted to a capacity of 360KB and 720KB respectively. The extended-density 3½? floppy diskettes can be formatted to 2.88MB.

Which component of physical security addresses outer-level access control? A. Perimeter security B. Mantraps C. Security zones D. Strong passwords Answer: A

Explanation: The Perimeter security is the physical security zone that addresses the outer-level access control of a facility. It is the first layer of access control that is intended to delay or deter entrance into a facility.

QUESTION NO: 877 In order to delete and/or replace system files, which command do you use to remove the Hidden, System, and ReaD.Only attributes on the file before you replace the file? A. UNDELETE B. ERASE

"Pass Any Exam. Any Time." - www.actualtests.com

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QUESTION NO: 876

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CompTIA 220-701: Practice Exam C. ATT RIB D. DELETE Answer: C

QUESTION NO: 878 The most appropriate way to remove a USB device on a laptop computer is to stop the device first, and then remove it from laptop. A. True B. False Answer: A

Answer: A

QUESTION NO: 880

All of the following are Windows file-related problems except_________ A. System files not found B. Configuration file issues C. AUTO EXEC.BAT issues D. Swap file issues OE- Boot file issues Answer: C

QUESTION NO: 881

"Pass Any Exam. Any Time." - www.actualtests.com

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Which of the following topologies allows for network expansion with the least amount of disruption for the current network users?

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QUESTION NO: 879

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CompTIA 220-701: Practice Exam A server on your network will no longer accept connections using the TCP protocol. The server indicates that it has exceeded its session limit. Which type of attack is probably occurring? A. TCPACKattack B. Smurf attack C. Virus attack D. TCP/IP hijacking Answer: A

QUESTION NO: 882 The net use F: \\ComputerName\ShareName /persistent:YES command will automatically reconnect a network drive as F: after a restart on a Windows XP system. A. True B. False Answer: A

QUESTION NO: 883

The edit command line tool is able to open a text based word processor A. True B. False Answer: A

QUESTION NO: 884

Which of the following file attributes are available to files on a FAT32 partition? A. Hidden, B. Read Only C. Archive D. System E. Compression Answer: A,B,C,D Explanation: "Pass Any Exam. Any Time." - www.actualtests.com 268

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CompTIA 220-701: Practice Exam On a FAT 32 partition in Windows XP you can set Hidden, Read Only, Archive, and System attributes on the files. The attributes such as Encryption and Compression are not supported by FAT 32. They are supported by NTFS files system.

QUESTION NO: 885 You are administering a system that has been locked down for security reasons. You notice that among all of the other ports, port 443 and port 80 have been disabled. What services are associated with these ports? (Choose two.) A. Telnet B. FTP C. HTTP D. HTTPS Answer: C,D

QUESTION NO: 886

Answer: C

QUESTION NO: 887 USB, eSATA and Express Card/54 are examples of hot pluggable devices A. True B. False Answer: A

"Pass Any Exam. Any Time." - www.actualtests.com

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A. Cable B. Satellite C. DSL D. Dial-up

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The Point-to-Point Protocol over Ethernet (PPPoE) is a network protocol for encapsulating Pointto-Point Protocol (PPP) frames inside Ethernet frames. Refer to the following Internet connectivity methods, which one provides digital data transmission over the wires of a local telephone network and uses protocols such as PPPoE?

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CompTIA 220-701: Practice Exam QUESTION NO: 888 Which of the following statements regarding floppy drive installation is true? A. Like a hard drive, the floppy drive requires no external access. B. Like DVD.ROM drives, floppy drives have a 5.25-inch form factor and must be installed in the larger drive bays C. Because it is antiquated technology, floppy disk drives can no longer be purchased new. D. Although some drives might not clearly key the receptacle for the Berg power connector, you must insert the connector correctly or the drive can be damaged. Hide answers/explanations Answer: D

Answer: B

QUESTION NO: 890

A. POST B. User Accounts C. BIOS D. LDAP Answer: C

QUESTION NO: 891 Which of the following contains a bootable computer operating system and is unique in that they have the ability to run a complete, modern operating system on a computer lacking mutable secondary storage? "Pass Any Exam. Any Time." - www.actualtests.com 270

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Which of the following password, once setup, is necessary to be entered before booting into the operating system?

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A. CRT B. CCFL C. LCD D. LED

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QUESTION NO: 889

which statement concerning CPU and RAM configuration is most true? A. Which of the following feature enables that? A.co m . C. the portable computer will automatically connect to a wireless network. Live CD B. Internal hard drive Answer: A QUESTION NO: 892 As portable computers are used in a variety of locations. The CPU and RAM modules have DIP switches on them that must be set the same as the DIP switch on the motherboard. Wireless Zero Configuration Answer: B QUESTION NO: 893 For modern motherboards. however. Modern motherboards have intelligent BIOS routines that automatically recognize and configure themselves for the CPU and RAM.com 271 Ac tua lTe sts .CompTIA 220-701: Practice Exam A. Any Time. Floppy D. For example. YOU must use an external CPU/RAM programming station topreconfigure these components for your specific motherboard. Driver signing D.actualtests.www. B. if it is used in a hotel or on an airplane. D. a portable computer with a docking station is generally connected to a local wired network. Roaming profile B. Hardware profile C. The motherboard is preset from the factory to work with only one CPU and only one type of RAM module. one of the characteristic of Windows operating system lets a user change which devices his computer uses when he moves it from location to location. Network C. Answer: A QUESTION NO: 894 Warm is a type of: "Pass Any Exam." .

a customer calls you and is wondering what requires special attention if he wants to ship a laptop. True B.ROM drive tua You are an IT professional in an international company. Remove Backlight D.co m 272 . FTP B.www. Any Time. During your working hours. malicious software that monitors Internet surfing habits C. what is your recommendation so as to avoid the potential damage during transit? lTe sts . HTTP Answer: B QUESTION NO: 896 Answer: A QUESTION NO: 897 Aero is a feature of the Windows Vista Ultimate operating system A.com Ac A." .actualtests. malicious software attached to another piece of software Answer: A QUESTION NO: 895 Which of the following allows for creating a private scope of computer communications or providing a secure extension of a private network into an insecure network? A. Remove LCD C. malicious software that changes the user's home page D. VPN C. False Answer: A "Pass Any Exam. As an experienced technician. malicious software that is self-replicating and self-propagating B. WAN D.CompTIA 220-701: Practice Exam A. Remove DVD. Remove PC card adapters B.

C:\Windows\System32 Answer: D QUESTION NO: 901 "Pass Any Exam. DNS server Answer: A.www. D. Default gateway D. A VPN is a networking protocol used for the propagation of virus data to ensure anti-virus is up to date." . A VPN is a secured line of communication between two points through a public network. B. C:\Win\System32 D.) A. which one about the Virtual Private Network (VPN) is the most appropriate? A. C.co m . IP address B. A VPN is a testing protocol to verify the strength of a security infrastructure using mock intrusion attacks. A VPN is a private network between two computers using wireless cards without using a wireless access point between them. Subnet mask C. C:\System\Windows32 C.B QUESTION NO: 899 Refer to the following descriptions.com 273 Ac tua lTe sts . Any Time.CompTIA 220-701: Practice Exam QUESTION NO: 898 Which elements are required to communicate on a TCP/IP network? (Choose all that apply.actualtests. Hide answers/explanations Answer: C QUESTION NO: 900 Which of the following locations is common for system files? A. C:\System32\Win B.

what is the error that will be generated? A. Windows protection error B.actualtests. Screen D. Backlight B. Inverter C. Illegal operation D. It also occurs when a program tries to access a memory address which does not exist.CompTIA 220-701: Practice Exam Which LCD component is responsible for providing brightness? A. SPGA Answer: B QUESTION NO: 904 Which optical disc format supports a data capacity of 25GB? "Pass Any Exam." . General protection fault C. ZIF C. Socket479 B.www. sts . Backdrop Answer: A QUESTION NO: 902 When a Windows-based application attempts to access memory another program is using. Any Time.co m 274 . This error usually happens due to the sloppy programming and can be resolved by clearing the memory with a reboot.com Ac QUESTION NO: 903 tua lTe Explanation: When a program in Windows illegally accesses the memory of another program then a general protection fault (GPF) error occurs in Windows. System lock-up Answer: B Which of the following is a socket technology that is designed to ease insertion of modern CPUs? A. LPGA D.

" . controller. Controller C. The drive interface is the computer bus that connects the hard disk drive to the processor and memory. Any Time. pausing until the pointer turns into a double-headed arrow.R D. Double-sided. Its main uses are storing high-definition video Blu -ray discs can store 25GB of data single-sided and single-layer. "Pass Any Exam.www. Right-clicking the mouse and dragging the Taskbar to make it bigger B. The dual layer capacity of Blu -ray disk is 50 GB. and a host adapter. Moving the mouse pointer to the top of the Taskbar. double-layer DVD+R B. and then clicking and dragging D. Single-sided. Double-sided.com Ac Which of the following is not one of the three major components of a hard disk drive system? tua lTe sts A. No other given options can store roughly more than 17GB of data.CompTIA 220-701: Practice Exam A. It is a common component of the controller and host adapter and therefore it is not one of the major components of a hard disk drive system. Hard disk D. A HDD magnetically stores data on discs that are known as platters. Double-sided. single-layer DVD+R Answer: B Explanation: Blu -ray disc (also known as Blu -ray or BD) is an optical disc storage medium designed to supersede the standard DVD format. QUESTION NO: 905 The Taskbar can be increased in size by Answer: C QUESTION NO: 906 A. Highlighting the Taskbar and double-clicking in the center . Drive interface B.actualtests. single-layerBlu-ray disc C. Host adapter Answer: A Explanation: The three major components of a hard disk drive system are hard disk. single-layer DVD. Left-clicking the mouse and double-clicking the Taskbar C.co m 275 .

www. you explain. take advantage of human shortcoming to gain access that should otherwise be denied. Underclocking . Social engineering B.co While inspecting a motherboard. you notice a discolored area. Biometrics Answer: A Explanation: This is called the Social engineering attack where the attackers use the inherent trust in the human species to gain access to their work environment. Perimeter security D. You explain to them that not every attack depends on implementing advanced technological methods. Some attacks. Spilled liquid B. Any Time. 24 Answer: C QUESTION NO: 908 Answer: C QUESTION NO: 909 As part of your training program. 22 C. you decide to use your firewall to block the Telnet protocol. What term do you use to describe attacks of this type? A. Which port will you need to block to prevent Telnet from being used? A.com Ac tua lTe sts A. What is usually a cause of this? m 276 . Improper manufacture C. Power surge D.CompTIA 220-701: Practice Exam QUESTION NO: 907 To increase security. "Pass Any Exam. 23 D. you're trying to educate users on the importance of security.actualtests." . 21 B. IDS system C.

/help C. It was used with trademarked name FireWire.actualtests." . /and D. /? B. A single 1394 port can be used to connect up 63 external devices and is ideal for devices that need to transfer high level of data in real-time. 127 C. Ipconfig C. Tracert "Pass Any Exam. which can connect up to __peripherals in a daisy-chained topology. 63 D. /more Answer: A QUESTION NO: 912 Which tool can be used to test connectivity and see the path taken to reach another host? A. Any Time. 7 Answer: C Explanation: IEEE 1394 standard was first developed by Apple. 15 B. This is because it is not only high speed but also supports isochronous data.CompTIA 220-701: Practice Exam QUESTION NO: 910 The IEEE 1394 interface is a serial bus interface standard for high-speed communications and isochronous real-time data transfer. which means delivering data at a guaranteed rate. Other companies make use of other named such as i.link and Lynx. QUESTION NO: 911 A.www.co m . Ping B. to describe their 1394 products.com 277 Ac tua Which of the following options can be used with a command at a command prompt to see what options are available with it? lTe sts . such as video devices. A.

Left-click a directory and choose Find. Toner cartridge are used in Laser toner cartridges contain dry ink (toner).CompTIA 220-701: Practice Exam D. Any Time." .www. QUESTION NO: 914 In Windows XP. Daisy wheel D.actualtests. how can you start a search for files and folders? A. Click Start-> Search. Laser toners are much larger and more expensive than inkjet ink and more difficult to recycle. Click Start-> All Programs-> Search.) "Pass Any Exam. D. C.exe at the command prompt. This ink is fired through Ink Cartridge. Nslookup Answer: C QUESTION NO: 913 Which device in a bubble-jet printer contains the printhead? A.co m . Paper tray Answer: A Explanation: A bubble-jet printer is any printer that fires extremely small droplets of ink onto paper to create an image in the form of letters or graphics. Run search. A Paper tray is a storing tray holding a stack of sheets of paper for feeding into a printer includes opposite paper guides one of which is adjustable relative to the other for varying the spacing between the paper guides. Answer: D QUESTION NO: 915 Which of the following are OSHA requirements for a safe work environment that must be followed by employers? (Choose all that apply. Toner cartridge C. Ink cartridge B.com 278 Ac tua lTe sts . B. A daisy print wheel is a device around which is a set of print characters that make a typing impression on paper.

1. B. Class A B.actualtests.C. Display an OSHA poster in a prominent location. ATX system connector Answer: C "Pass Any Exam.18. D.com Ac tua A. which of the following are good procedures to follow? (Choose all that apply. Keep records of accident reports. B. Carry monitors with the glass face away from your body.www. Lift by bending over at the waist." . Attend yearly OSHA safe work environment seminars.D QUESTION NO: 916 You have a computer with the IP address 171. Ensure that there are no safety hazards in your path. Answer: B. Any Time.co m 279 . Molex D. Use a cart for heavy objects. AT system connector B. Provide properly maintained tools and equipment.226. What class is this address? A. Class C D. lTe When moving computer equipment.CompTIA 220-701: Practice Exam A.D QUESTION NO: 918 What is the name of the power connector that is larger than the connector used for floppy diskette drives and that is commonly used with PATA drives? A. D. This is not a valid IP address Answer: B Answer: C. Class B C.) sts QUESTION NO: 917 . C. C. Berg C.

) A. you see residue from previous images on the output. For example." . When you print documents on your laser printer. What two things are the most likely causes of this problem? (Choose two. A broken cleaning blade Answer: C. to a laptop.CompTIA 220-701: Practice Exam QUESTION NO: 919 Which of the following sleep modes is also known as Standby? A. S4 Answer: C QUESTION NO: 920 The docking station adds expansion capabilities. S1 B.www.co m 280 . False . Any Time.com Ac tua QUESTION NO: 921 lTe Answer: A sts A. A bad erasure lamp D. True B.actualtests. An overheating printer C. S3 D.D QUESTION NO: 922 Which technology is based on flash memory and is intended to eventually replace conventional hard disk drives that have moving discs and other mechanisms? "Pass Any Exam. S2 C. without sacrificing the mobile computing functionality of the machine. A faulty transfer corona wire B. as well as additional ports. the use of a docking station quickly enables a laptop computer to become a substitute for a desktop computer.

Answer: D Explanation: PATA (Parallel ATA) Hard drives are one of the earliest drive types and they do not have SATA power sockets. B." . D. You must make sure the voltage selector switch on the back of the power supply is switched to the lower setting if the computer is going to be used inEurope. Any Time. but he has no idea what the problem is. Give the customer an estimated time for repair based on the technicians assessment. there is something wrong with it. B. The technician will get back to them as soon as possible. Recently. Before leaving the Repair Center. Therefore they use Molex connectors. Thumb drives B. Inform the customer that others are waiting. D.co m . while Berg connectors are used with floppy drives.www.state drives D. What is the best answer to that? A. he takes the computer to the Repair Center and as a technician. The 4 pin Berg connectors provide power supply to floppy drives. Ask the customer when they would like to have the work completed. Power supplies supply power to ATX-based motherboards with connectors known commonly as P8 and P9. Answer: A QUESTION NO: 924 Which of the following statements about power supplies is true? A. C.com 281 Ac tua lTe sts . Memory cards C. the customer is anxious to know when he might come back to pick up his computer. SoliD. you are responsible for fixing the problem.actualtests. Ask the customer to check daily to see when it is completed. So.CompTIA 220-701: Practice Exam A. Optical drives Answer: C QUESTION NO: 923 A customer has purchased a laptop computer for half a year. If the computer is going to be used in Europe the voltage selector switch on the back of the power "Pass Any Exam. C. Molex connectors are used with PATA hard drives. SATA hard drives most often use the same type of power connector as PATA hard drives.

SATA hard drives and PATA hard drives do not use the same type of power connector.000volts D. The SATA hard drive uses 15 pin SATA Power connector and PATA hard drive uses Molex connector. sts . QUESTION NO: 925 What is the approximate minimum level of static charge for humans to feel a shock? A.000 volts to feel a shock.000volts Answer: B QUESTION NO: 926 Which kind of laptop was designed to look and function like a paper notebook? A.com Ac tua lTe Explanation: The humans need an electrostatic discharge of 3. 3. "Pass Any Exam. Luggable B.000volts C. The charge below 3.000 volts is below human sensation. Notebook Answer: B Explanation: The Tablet PC resembles a paper notebook the most in its design and function." . Netbook D. It has a fliparound screen and can be held like a large notebook.www. Any Time. 300volts B.CompTIA 220-701: Practice Exam supply should never be switched to the lower setting rather it must be set at the higher setting. Tablet C. ATX-based motherboards use 20 pin 24-pin single power connectors instead of P8 and P9 connectors. Both SATA Power connector and Molex connector cannot be used on the same drive. It also allows you to write notes directly on the screen with a special pen called stylus.co m 282 . 300. 30.actualtests. The P8 and P9 connectors are used by AT-based motherboards.

www.co m 283 . True B.CompTIA 220-701: Practice Exam QUESTION NO: 927 USB. Any Time.com Ac tua lTe sts .actualtests. False Answer: A "Pass Any Exam. eSATA and Express Card/54 are examples of hot pluggable devices A." .

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