Allscripts MyWay

Network, PC, Peripheral & Server Requirements

NETWORK REQUIREMENTS
An Internet Protocol (TCP/IP) network is required between Allscripts MyWay clients and on-premises servers or the Allscripts Data Centers.

Bandwidth Requirements Client to Server Technology

For users connecting to the Allscripts Data Centers, a business-class broadband service is a minimum requirement. The requirement is for sustained bandwidth, not peak capacity. Needed bandwidth is dependent on the peak number of concurrent users of the solution. This includes all users, not just Providers. Minimum bandwidth requirements presented in this publication take into account the shared nature of network access. Not all users are active on the network at exactly the same time, which permits individual users to briefly consume more bandwidth as needed. The efficiency of shared bandwidth diminishes as the total offered load approaches capacity of the network. Bandwidth numbers are representative of actual testing of Allscripts MyWay. They do not take into account other non-Allscripts applications. These numbers do not represent bandwidth for the Allscripts MyWay Offline Synchronization feature or ClickOnce updates. Table 1
Total Users 1-4 5-10 11-20 Minimum Bandwidth (Kbps) 512 640 768 1544 (T1) 21-40 Line Description Business Cable/DSL Business Cable/DSL Business Cable/DSL
1

For more than 40 users, you will need a leased 2 line with an available bandwidth of 40 Kbps per user.

Business class cable, asymmetrical, maximum latency 60ms, Allscripts MyWay and normal Internet usage share a line (75% to Allscripts MyWay)
2

Leased line (e.g. frame relay), asymmetrical, maximum latency 60ms, leased line is dedicated to Allscripts MyWay traffic

Copyright 2008 Allscripts-Misys Healthcare Solutions, Inc.

Bandwidth Requirements Thin Client Technology

Thin client computing (Citrix or RDP) generally provides smoother network performance and a more consistent user experience with shared bandwidth. Allscripts recommends thin client technology for implementations serving many users, especially over relatively slow remote connections. Table 2
Thin Client Technology Remote Desktop Protocol (RDP) Citrix Independent Computing Architecture (ICA)
1

Minimum Bandwidth (Kbps) 30 Kbps per user 15 Kbps per user

1, 3, 4

2, 3, 4

Meets the recommended bandwidth guidelines set by Microsoft

2

Meets the recommended bandwidth guidelines set by Citrix

3

Assumes a maximum latency of 60ms

A minimum overall bandwidth of 256 Kbps is required for this type of connection

Internet Connectivity
Table 3
Component Managed Firewall Managed Internet Security Recommendation Strongly recommended Strongly recommended

Wireless LAN Access Point

Table 4
Setting Network Standard Bandwidth WEP Encryption Wi-Fi Protected Access (WPA) Block SSID Broadcast MAC Address Filtering Recommendation 802.11g 54 Mbps (contact Allscripts for assistance with planning for wireless infrastructure) NOT recommended Strongly recommended Strongly recommended Strongly recommended

Copyright 2008 Allscripts-Misys Healthcare Solutions, Inc.

PC REQUIREMENTS Desktop Client

Requirements assume only a single instance of the Allscripts MyWay application is running, and no other significant applications are running on the PC. Home Editions of desktop operating systems are NOT supported. 64-bit Editions of operating systems are NOT supported. Table 5
Component CPU Requirement Intel Pentium 4, 2.0 GHz or higher AMD Athlon 64 or higher Windows XP Minimum: 512 MB DDR PC2100 (266 MHz) Windows XP Recommended: 1 GB DDR PC2100 (266 MHz) Windows Vista Minimum: 2 GB MB DDR PC2100 (266 MHz) Memory Allscripts MyWay requires 200 MB of free main memory (RAM) and 500 MB of virtual memory. Allscripts MyWay Offline Synchronization requires an additional 100 MB of free main memory (RAM) and 500 MB of virtual memory. 80-120 GB Hard Drive Allscripts MyWay requires 100 MB of free disk space on the drive where the Microsoft Windows operating system is installed. Allscripts MyWay Offline Synchronization requires an additional 2 GB of free disk space on any drive. Network Interface Card (NIC) Audio Output 10/100 Ethernet Speakers or head set required for AllscriptsMisys Healthcare, Inc. Academy training modules Microsoft Windows Vista Business, Enterprise or Ultimate or Microsoft Windows XP Professional SP2 (plus updates) Software Microsoft .NET Framework 2.0 or later Microsoft Office 2003 or Microsoft Office 2007 Allscripts MyWay 2008 Release 2 or later

Copyright 2008 Allscripts-Misys Healthcare Solutions, Inc.

Mobile Client
Requirements assume only a single instance of the Allscripts MyWay application is running, and no other significant applications are running on the PC. Home Editions of desktop operating systems are NOT supported. 64-bit Editions of operating systems are NOT supported. Table 6
Component CPU Requirement Intel Core Duo processor 1.2 GHz or higher Windows XP : 1.5 GB-2 GB DDR PC2100 (266 MHz) SODIMM Windows Vista : 2 GB MB DDR PC2100 (266 MHz) SODIMM Memory Allscripts MyWay requires 200 MB of free main memory (RAM) and 500 MB of virtual memory. Allscripts MyWay Offline Synchronization requires an additional 100 MB of free main memory (RAM) and 500 MB of virtual memory. 60 GB Hard Drive Allscripts MyWay requires 100 MB of free disk space on the drive where the Microsoft Windows operating system is installed. Allscripts MyWay Offline Synchronization requires an additional 2 GB of free disk space on any drive. Network Interface Card (NIC) Audio Output 10/100 Ethernet Speakers or head set required for Allscripts Academy training modules Microsoft Windows Vista Business, Enterprise or Ultimate or Microsoft Windows XP Professional SP2 (plus updates) or Microsoft Windows XP Tablet PC Edition 2005 SP2 (plus updates) Software XP Tablet PC SP2 (plus updates) Microsoft .NET Framework 2.0 or later Microsoft Office 2003 or Microsoft Office 2007 Allscripts MyWay 2008 Release 2 or later Additional Software for Offline Synchronization Microsoft SQL Express 2005 Advanced SP2

Copyright 2008 Allscripts-Misys Healthcare Solutions, Inc.

PC Thin Client
Requirements assume only a single instance of the Allscripts MyWay application is running, and no other significant applications are running on the PC. Home Editions of desktop operating systems are NOT supported. 64-bit Editions of operating systems are NOT supported. Table 7
Component CPU Requirement Intel Pentium 4, 2.0 GHz or higher AMD Athlon 64 or higher Windows XP Minimum: 256 MB DDR PC2100 (266 MHz) Memory Windows XP Recommended: 512 MB DDR PC2100 (266 MHz) Windows Vista Minimum: 2 GB MB DDR PC2100 (266 MHz) Hard Drive Network Interface Card (NIC) Audio Output 40GB 10/100 Ethernet Speakers or head set required for Allscript Academy training modules Microsoft Windows Vista Business, Enterprise or Ultimate or Microsoft Windows XP Professional SP2 (plus updates) Windows Terminal Services Client or Citrix Presentation Server 4.x Client

Software

PERIPHERAL REQUIREMENTS Scanners

Capable of saving .jpg, .gif, or .tif format

Printers
Windows supported printer

Digital Cameras
USB 2.0 Capable of saving .jpg, .gif, or .tif format

Card Scanning Requirements

Two optional card scanning solutions are available. They require a special Allscripts MyWay version, which is only available from Allscripts. Both scan in an image and extract certain data items from the image. Both the scanning application and the scanner must be installed on the same desktop or laptop to which they are attached. All scanning must be done from that desktop or laptop.

Copyright 2008 Allscripts-Misys Healthcare Solutions, Inc.

SERVER REQUIREMENTS Database Server Hardware Requirements (On-premises only)

Below are requirements for the Allscripts MyWay database server. The sizing guidelines assume the following: Virus protection, Microsoft Word, and Tape Backup software are running on the database server. If running Allscripts MyWay and Allscripts Tiger on the same server, please contact Allscripts Sales for sizing requirements for running both on the same server. For higher user counts, please contact Allscripts Sales for server sizing and software requirements. Table 8
Provider/User Count 1 - 5 Providers (1 - 20 Users) 6 - 10 Providers (21 - 40 Users) 11 - 15 Providers (41 - 60 Users) 16 - 20 Providers (61 - 80 Users) One-way Dual Core 2.0 GHz or higher Min 2 GB CPU Memory Hard Drive OS: 2 x 80 GB RAID 1 Data: 2 x 160 GB RAID 1 OS: 2 x 73 GB RAID 1 Min 3 GB Data: 3 x 146 GB RAID 5 LTO, LTO-2 or LTO-3 10/100 Base-T or higher Tape Drive NIC

Terminal Services is not supported on the Allscripts MyWay Database Server

Database Server Software Requirements (On-premises only)

Table 9
Memory Operating System Microsoft Windows Server 2003 Standard Edition SP2 or later, plus updates (32-bit) Microsoft Windows Server 2003 Enterprise Edition SP2 or later, plus updates (32-bit) Applications Microsoft SQL Server 2005 SP2 or later Microsoft .NET Framework 2.0 Microsoft Office 2003 or Microsoft Office 2007 Allscripts MyWay 2008 Release 2 or later

Up to 4GB

Greater than 4GB

Copyright 2008 Allscripts-Misys Healthcare Solutions, Inc.

Terminal Server Hardware Requirements

Below are requirements for selecting a terminal server for Allscripts MyWay. The sizing guidelines assume the following: The terminal server is a member server with Allscripts MyWay and Microsoft Word only. Each user is running one session of Allscripts MyWay and Microsoft Word. Users running multiple sessions will use more resources which may affect the performance of your server. No other applications are considered. 200 MB of Memory is required, per user, for Allscripts MyWay client software. If running Allscripts MyWay and Allscripts Tiger client software on the same terminal server, please contact Allscripts Inside Sales for sizing requirements. For higher user counts, please contact Allscripts Sales for server sizing recommendations. Table 10
User Count CPU One-way Quad Core 2.33 GHz or higher Two-way Quad Core 2.33 GHz or higher Two-way Quad Core 2.33 GHz or higher Memory Hard Drive c) Tape Drive NIC

(1 -15 Users)

4 GB

2 x 73 GB RAID 1*

None

(16-30 Users)

8 GB

2 x 73 GB RAID 1*

None

10/100 Base-T or higher

(31 - 75 Users)

16 GB

2 x 73 GB RAID 1*

None

*Storing additional files, including user profiles may require extra disk space.

Terminal Server Software Requirements

Below are the operating system and application software requirements for a terminal server running Allscripts MyWay. Allscripts MyWay is also supported with Citrix Presentation Server 4.0 or greater. Citrix Presentation Server has additional licensing costs but offers some advanced features not supported by Windows Terminal Services alone, such as published applications, web interface, pen inking (Microsoft Windows pen inking), voice capture, audio redirection, and load balancing. Customers requiring those features must implement Citrix Presentation Server. Table 11
Memory Up to 4GB Operating System Microsoft Windows 2003 Server SP2 or later, plus updates (32-bit) Microsoft Windows 2003 Server Enterprise SP2 or later, plus updates (32-bit) Applications Microsoft .NET Framework 2.0 or later Microsoft Office 2003 or Microsoft Office 2007 Allscripts MyWay 2008 Release 2 or later

Greater than 4GB

Copyright 2008 Allscripts-Misys Healthcare Solutions, Inc.

ADVANCED DEPLOYMENTS High Availability Clustering (On-premise only)

Allscripts MyWay server components are compatible with Microsoft Clustering Service. Please contact Allscripts Sales for specific details about hardware and software requirements and available services for Allscripts MyWay in a Microsoft high availability cluster.

Virtualization
Allscripts MyWay server components and terminal servers can be deployed in a virtual environment. Please contact Allscripts Sales for specific details about hardware and software requirements and available services for Allscripts MyWay in a virtual environment.

Multiple Databases (On-premise only)

Allscripts MyWay multiple database deployment is suitable to address the following deployment scenarios: o o Hosting of Allscripts MyWay (for example, as an application service provider) Having a training and live database

Please contact Allscripts Sales for specific details for hardware, software, and services for Allscripts MyWay in a multi-database environment.

Copyright 2008 Allscripts-Misys Healthcare Solutions, Inc.