We are privileged to place before you my best possible efforts in the form of training report on “A COMPRHENSIVE STUDY ON CORPORATE SOCIAL RESPONSIBILITY IN NTPC, KORBA” .The project was assigned to us by Mrs. Manoranjita Sahoo (Officer -HRD), NTPC Korba and Mr. Zia Ur Rehman (Officer HR-CSR) who was our guide during our summer training at Korba. This project has been very inspiring and educative for us in gaining insight of corporate social responsibility programme of NTPC, which is essential for Development of human resource in an organization. This project has been undertaken as a part of my VOCATIONAL TRAINING in partial fulfillment of the requirement of Post Graduate Programme, EAST WEST COLLEGE OF MANAGEMENT, BANGALORE. We wish this would empower the relation between the two very important groups i.e. management and the society. The study is based on the information collected from respondents through questionnaire. The data analyzed is presented in the form of graph and on the basis of that conclusions are made. At last the required suggestions are given. During this period I learned how an actual project progresses. The project deals with what

kind of problems occur during the development of such projects, and how to tackle such problems in order to meet the desired result.


The electricity in India is predominantly controlled by the Government of India's public sector undertakings (PSUs). Major PSUs involved in the generation of electricity include National Thermal Power Corporation (NTPC), National Hydroelectric Power Corporation (NHPC) and Nuclear Power Corporation of India (NPCI). Besides PSUs, several state-level corporations, such as Maharashtra State Electricity Board (MSEB), are also involved in the generation and intra-state distribution of electricity. The Power Grid Corporation of India is responsible for the inter-state transmission of electricity and the development of national grid. The Ministry of Power is the apex body responsible for the development of electrical energy in India. This ministry started functioning independently from 2 July 1992; earlier, it was known as the Ministry of Energy. The Union Minister of Power at present is Sushilkumar Shinde of the Congress Party who took charge of the ministry on the 28th of May, 2009. India is world's 6th largest energy consumer, accounting for 3.4% of global energy consumption. Due to India's economic rise, the demand for energy has grown at an average of 3.6% per annum over the past 30 years. In June 2010, the installed power generation capacity of India stood at 1,62, 366 MW while the per capita energy consumption stood at 612 kWh. The country's annual energy production increased from about 190 billion kWh in 1986 to more than 680 billion kWh in 2006. The Indian government has set an ambitious target to add approximately 78,000 MW of installed generation capacity by 2012. The total demand for electricity in India is expected to cross 950,000 MW by 2030. About 75% of the electricity consumed in India is generated by thermal power plants, 21% by hydroelectric power plants and 4% by nuclear power plants. More than 50% of India's commercial energy demand is met through the country's vast coal reserves. The country has also invested heavily in recent years on renewable sources of energy such

As wind energy. As of 2008, India's installed wind power generation capacity stood at 9,655 MW. Additionally, India has committed massive amount of funds for the construction of various nuclear reactors which would generate at least 30,000 MW. In July 2009, India unveiled a $19 billion plan to produce 20,000 MW of solar power by 2020. EWCM/PH/NY Page 2

Electricity losses in India during transmission and distribution are extremely high and vary between 30 to 45%. In 2004-05, electricity demand outstripped supply by 7-11%. Due to shortage of electricity, power cuts are common throughout India and this has adversely effected the country's economic growth. Theft of electricity, common in most parts of urban India, amounts to 1.5% of India's GDP. Despite an ambitious rural electrification program, some 400 million Indians lose electricity access during blackouts. While 80 percent of Indian villages have at least an electricity line, just 44 percent of rural households have access to electricity. According to a sample of 97,882 households in 2002, electricity was the main source of lighting for 53% of rural households compared to 36% in 1993. Multi Commodity Exchange has sought permission to offer electricity future markets. GENRATION Grand Total Installed Capacity is 1, 62,366 MW.

Thermal Power Current installed capacity of Thermal Power (as of 06/2010) is 1, 04,424 MW which is 64.7% of total installed capacity.

Current installed base of Coal Based Thermal Power is 86003.38 MW which comes to 53% of total installed base.

Current installed base of Gas Based Thermal Power is 17,221 MW which is 10.61% of total installed base.

Current installed base of Oil Based Thermal Power is 1,199.75 MW which is 0.74% of total installed base.

The state of Maharashtra is the largest producer of thermal power in the country.

Hydro Power India was one of the pioneering countries in establishing hydro-electric power plants. The power plant at Darjeeling and Shimsha (Shivanasamudra) was established in 1898 and 1902 respectively and is one of the first in Asia. The installed capacity as of 2008 was approximately 36877.76. The public sector has a predominant share of 97% in this sector. EWCM/PH/NY Page 3


Nuclear Power Currently, seventeen nuclear power reactors produce 4,560 MW (2.81% of total installed base).

Renewable Power Current installed base of Renewable energy is 16,492.42 MW which is 10.12% of total installed base with the southern state of Tamil Nadu contributing nearly a third of it (5008.26 MW) largely through wind power. TRANSMISSION Transmission of electricity is defined as bulk transfer of power over a long distance at high voltage, generally of 132kV and above. In India bulk transmission has increased from 3,708ckm in 1950 to more than 165,000ckm today (as stated by Power Grid Corporation of India). The entire country has been divided into five regions for transmission systems, namely, Northern Region, North Eastern Region, and Eastern Region, southern region and western region. The Interconnected transmission system within each region is also called the regional grid. The transmission system planning in the country, in the past, had traditionally been linked to generation projects as part of the evacuation system. Ability of the power system to safely withstand a contingency without generation rescheduling or load-shedding was the main criteria for planning the transmission system. However, due to various reasons such as spatial development of load in the network, non-commissioning of load centre generating units originally planned and deficit in reactive compensation, certain pockets in the power system could not safely operate even under normal conditions. This had necessitated backing down of generation and operating at a lower load generation balance in the past. Transmission planning has therefore moved away from the earlier generation evacuation system planning to integrate system planning. While the predominant technology for electricity transmission and distribution has been Alternating Current (AC) technology, High Voltage Direct Current (HVDC) technology has also


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been used for interconnection of all regional grids across the country and for bulk transmission of power over long distances. Certain provisions in the Electricity Act 2003 such as open access to the transmission and distribution network, recognition of power trading as a distinct activity, the liberal definition of a captive generating plant and provision for supply in rural areas are expected to introduce and encourage competition in the electricity sector. It is expected that all the above measures on the generation, transmission and distribution front would result in formation of a robust electricity grid in the country.

Established in 1975, NTPC, the largest power company the country has been consistently powering of the growth of India. With an installed capacity of 24,249 Mega Watt (MW), NTPC EWCM/PH/NY Page 5

“Best Companies to Work for in India”– Business Today Survey 2004. NTPC has been rated as one of the top most “Best Employer” of the country for the year 2003. Being rich in coal. These achievements have been made possible by the 23500 strong and motivated work forces that with their dedication are ever willing to take NTPC to greater heights. two power plants of MPEB (Now CSEB) were installed in the vicinity of Korba city. EWCM/PH/NY Page 6 . Korba will added another feather in its cap by having the first Merchant Power plant of NTPC and will thus help the company in taking one more step in its Mission 2017. it has charted out an ambitious growth plan of becoming a 66. 7 gas based power plants. Once completed. Korba was chosen for setting up of pithead power plants. YEAR OF ESTABLISHMENT: 1983 Korba-the ‘Power City’ of Chhattisgarh is endowed with natural resources such as coal and bauxite. In early stages.08% of the nation’s power generation with only 20.11 Billion Units (BUs) in 2004-05.NTPC today contributes 27. through 13 coal based . Korba Super Thermal Power Station is constantly raising the bar of efficient and economical power generation for excellence. In tune with the need for massive capacity addition in the changing scenario. it has developed into multi-location and multi-fuel company over the past three decades. Driven by its vision to lead. and Joint Venture Projects spread all over the country. In present day scenario.000 MW plus company by 2017. 2004 and 2005 in a row. Thereafter in January 1978 NTPC got clearance from the government to set up Thermal Power Plant of 2100 MW Capacity at Korba. Qualitative and efficient power generating station will meet the requirement of survival of the fittest. it is world’s 6th largest thermal power generator and second most efficient capacity utilization.It is going to start operation by mid – 2010. The Corporation recorded a generation of 159. An ISO 9001:2000 certified company. only the most economical. plan for another 500 MW Unit was commenced with the award of main plant on 24 th March 2006.06% of India’s total installed capacity.

NTPC Korba achieves over 97% PLF and is thus treated as one of the best stations when we talk about Power Generation in India today.NTPC Despite over 25 years. The station has in fact set a benchmark in producing power at the lowest cost. Meritorious Performance Awards of twenty times in the last 26 years is a testimony to the fact that this project has created a niche in the domain of Operation and Maintenance of thermal power stations. A public sector company. ○ ABOUT THE COMPANY:NTPC Limited is the largest thermal power generating company of India. it was incorporated in the year 1975 to accelerate power development in the country as EWCM/PH/NY Page 7 .

18% and it contributed 28. As on date the installed capacity of NTPC is 27.054 MW).33% stake in Ratnagiri Gas & Power Private Limited (RGPPL) a joint venture company between NTPC. Domestic Banks. NTPC has also taken proactive steps for ash utilization. At present. construction and operation of power generating plants. concrete. NTPC’s share on 31 Mar 2007 in the total installed capacity of the country was 20. In 1991. cellular. EWCM/PH/NY Page 8 . Public and others. Plantations have increased forest area and reduced barren land. with power generating facilities in all the major regions of the country. Within a span of 31 years. The present capacity of RGPPL is 740 MW. Ltd. NTPC’s core business is engineering. This JV company operates the captive power plants of Durgapur (120 MW). NTPC is extending consultancy services to various organizations in the power business. Government of India holds 89. NTPC acquired 50% equity of the SAIL Power Supply Corporation Ltd. GAIL.50% of the total power generation of the country during 2006-07.955 MW) and 4 Joint Venture Projects (1. NTPC is committed to the environment. NTPC has set new benchmarks for the power industry both in the area of power plant construction and operations. it set up Ash Utilization Division to manage efficient use of the ash produced at its coal stations.895 MW). The massive afforestation by NTPC in and around its Ramagundam Power station (2600 MW) has contributed reducing the temperature in the areas by about 3°c. concrete. Indian Financial Institutions and Maharashtra SEB Holding Co. (SPSCL). It is the cheapest average tariff in the country. NTPC has emerged as a truly national power company. and buildingmaterial. NTPC also has 28. 7 gas based (3. With its experience and expertise in the power sector.NTPC a wholly owned company of the Government of India.5% is held by FIIs. This quality of ash produced is ideal for use in cement. Rourkela (120 MW) and Bhilai (74 MW).904 MW through its 15 coal based (22. NTPC has undertaken massive afforestation in the vicinity of its plants.5% of the total equity shares of the company and the balance 10. It also provides consultancy in the area of power plant constructions and power generation to companies in India and abroad. generating power at minimal environmental cost and preserving the ecology in the vicinity of the plants.

powering India’s growth. Due to innovative people management practices there is a high level of pride and commitment amongst employees as reflected in the various external surveys including “Great Places to Work for in India” in which NTPC was rated third Great Place to work for in the country in 2005. with increasing global presence”. A Powerful Performer: Generated 140. eco-friendly and eco-nurturing initiative . Has achieved all the targets in the "Excellent" category set out in the Memorandum of Understanding (MOU) with Govt. (USAID). Cenpeep is efficiency oriented. Inspired by its glorious past and vibrant present. Recognizing its excellent performance and vast potential. for 16 years in succession. NTPC is well on its way to realize its vision of being “A world class integrated power major. Tanda and Talcher Thermal power stations . Through its Rehabilitation and Resettlement programmes. Government of the India has identified NTPC as one of the jewels of Public Sector ‘Navratnas’. NTPC has been Placed under the 'Excellent category' (the best category) every year since the MOU system became operative. Turnaround of Badarpur.NTPC A "Centre for Power Efficiency and Environment Protection (CENPEEP) has been established in NTPC with the assistance of United States Agency for International Development. the company endeavors to improve the overall socio-economic status of Project Affected Persons. the gaps in their competencies which they can bridge through suitable support from company. NTPC has institutionalized "Development Centers" in the company to systematically diagnose the current and potential competency requirements of the employees with the objective of enhancing their development in a planned manner. Unchahar.a symbol of NTPC's concern towards environmental protection and continued commitment to sustainable power development in India. of India. EWCM/PH/NY Page 9 .87 Billion Units of electricity during 2002-03. As a responsible corporate citizen. NTPC was among the first Public Sector Enterprises to enter into a Memorandum of Understanding (MOU) with the Government in 1987-88.a potential global giant. These Centers give a good insight to the employees about their strengths and weaknesses.a testimony to the company's capabilities. NTPC is making constant efforts to improve the socioeconomic status of the people affected by the projects.

and the word 'Private' was deleted on September30. ○ HISTORY NTPC Company was incorporated on November 7. DDCMIS.66 million) for the year 2002-03 to the Govt. State-of-the-art Technology: First to introduce advanced systems like High Voltage Direct Current (HVDC). Paid an interim dividend of Rs. Closed cycle sea water cooling at Simhadri project has been adopted for the first time in India. 1975 under the Companies Act as a private limited company under the name National Thermal Power Corporation Private Limited. 400 crore (US$ 82.219 crore (US$ 1491 million) from various Banks and financial institutions for capacity addition programme. ash water recirculation. Exempting government companies from the use of word 'private' in their name On September 30. 10. 1985. Subsequently. sliding pressure operations. Sharing its expertise worldwide as a power consultant for more than a decade. the name of Company was changed to its present name NTPC Limited and a fresh certificate of incorporation was issued on EWCM/PH/NY Page 10 . Super critical technology being adopted for the first time in the country at NTPC's Sipat project to improve thermal efficiency and reduce green house gas emissions. NTPC has taken up a detailed feasibility study through USAID for setting up a 100 MW Integrated Gasified Combined Cycle (IGCC) pilot plant.61 crore (US$ 4122 million) and after tax net profit of Rs. NTPC Company was converted from a private limited company into a public limited company.1976 consequent upon the notification issued by the government. 19.NTPC Financial Strength: A provisional turnover of Rs.15 crore (US$ 739 million) during 2002-03.000 crore.946. 7. Already received funding proposals for over Rs.Authorised share capital of Rs. etc in India. 3574. of India.

The total installed capacity of the company is 30. Apart from power generation. 3 stations are coal based & another station uses naptha/LNG as fuel. 62-63. located across the country.NTPC October 28. ○ INCEPTION AND BACKGROUND OF THE COMPANY India’s largest power utility. NTPC Company is not operating under any injunction or restraining order. as utilisation and coal mining. Subsequently. Today NTPC is a diversified power major with presence in the entire value chain of the power generation business. 144 MW (including JVs) with 15 coal based and 7 gas based stations. the power generation portfolio is EWCM/PH/NY Page 11 . NTPC ranked 317th in the ‘2009. among others generation of power from hydro. NTPC Ltd was set up in 1975 to accelerate power development in India. the registered office of our Company was changed from Shram Shakti Bhawan. By 2017. Nehru Place. power trading. nuclear and renewable energy sources and undertaking coal mining and oil exploration activities. New Delhi and thereafter in October 1988 to its present location for administrative and operational efficiency. which is the mainstay of the company. 2005. in May 1979 the registered office of our Company was shifted to NTPC Square. In addition under JVs. In July 1976. Forbes Global 2000’ ranking of the World’s biggest companies. New Delhi to Kailash Building. NTPC has already ventured into consultancy. Kasturba Gandhi Marg. The name of Company was changed to reflect the diversification of our business operations beyond thermal power generation to include. and New Delhi.

5% of the equity share capital. In October 2004. NTPC is among the largest five companies in India in terms of market capitalization.25% as offer for sale by Government of India.79% of the total national capacity it contributes 28. subsidiaries and takeover of stations. NTPC has been operating its plants at high efficiency levels. The rest is held by Institutional Investors and the Public.895 3. NTPC launched its Initial Public Offering (IPO) consisting of 5. expansion of existing stations.NTPC expected to have a diversified fuel mix with coal based capacity of around 53000 MW. NTPC thus became a listed company in November 2004 with the government holding 89.60% of total power generation due to its focus on high efficiency. Although the company has 18. The issue was a resounding success. ○ Installed Capacity The generating capacity as well as plant performance or operational efficiency has been continuously growing without break since its inception. NO.25% as fresh issue and 5.955 EWCM/PH/NY Page 12 . 9000 MW through Hydro generation. OF PLANTS NTPC Owned Coal Gas/Liquid Fuel 15 7 CAPACITY (MW) 23. about 2000 MW from nuclear sources and around 1000 MW from Renewable Energy Sources (RES). joint ventures. NTPC’s Installed Capacity and performance depicts the company’s outstanding performance across a number of parameters. NTPC has adopted a multipronged growth strategy which includes capacity addition through green field projects. 10000 MW through gas.

480 5.293 350 1.347 7.360 3. The entire generation back bone of NTPC is based on its coal fired stations.900 2.950 6.294 30.294 30.600 6.144 ○ Coal Based Power Stations The coal based power station has been power stations have been always the main stay of NTPC.312 1.850 Regional Spread of Generating Facilities REGION Northern Western Southern Eastern JVs Total COAL 7. Following are the coal based stations of NTPC.900 8.653 3. EWCM/PH/NY Page 13 . It is one of the biggest users of coal in India.709 GAS 2.14 24.035 6.NTPC Total Owned By JVs Coal & Gas Total 4 26 2.435 TOTAL 9.144 22 27.

000 2. based Madhya Pradesh 3. Unchahar Uttar Pradesh 11.000 1. Rihand 7.600 West Bengal 1. Farakka 5.895 COMMISSIONED CAPACITY(MW) 413 652 645 817 648 350 430 3.000 1. Rajiv Gandhi Kayamkulam 7.000 Gujarat 23. Ramagundam 4.955 Uttar Pradesh Gujarat CCPP Kerala Haryana 5. Kawas 4.600 Stations With a combined gas commissioned capacity to the of 3955 MW. Dadri Total Andhra Pradesh 1. Tanda 1. Dadri Uttar Pradesh Chhattisgarh COMMISSIONED CAPACITY(MW) ○ Gas/Liquid 2. Kahalgaon 8.100 Fuel Power Based Andhra Pradesh 2. 3. Korba 3.NTPC COAL BASED(Owned STATE by NTPC) 1.050 460 9. Talcher Kaniha Orissa 10. Singrauli 2. NTPC caters peeking demand for power.000 STATE Uttar Pradesh 440 Rajasthan Delhi 705 Uttar Chhattisgarh Pradesh 1. Talcher Thermal Orissa 12. Faridabad Total EWCM/PH/NY Page 14 . Vindhyachal 6. Auraiya Sipat-II 15.260 Uttar Pradesh Bihar Uttar Pradesh 2. Simhadri GAS BASED (Owned by NTPC) 13. Jhanor-Gandhar 6. Badarpur 2. Anta 14.840 840 3.

with increasing global presence” ➢ NTPC – MISSION “Develop and provide reliable power. The first step in this direction was taken by initiating investment in Koldam Hydro Electric Power Project located on Satluj River in Bilaspur district of Himachal Pradesh. powering India’s growth. ➢ NTPC – VISION “A world class integrated power major.COMIT) • • • • • BUSINESS ETHICS CUSTOMER FOCUS ORGANIZATIONAL & PROFESSIONAL PRIDE MUTUAL RESPECT AND TRUST INNOVATION AND SPEED Page 15 EWCM/PH/NY . On all these projects construction activities are in full swing. related products and services at competitive prices. ➢ NTPC CORE VALUES (B.NTPC Hydro Based Power Projects (Under Implementation) NTPC has increased thrust on hydro development for a balanced portfolio for long term sustainability. Two other hydro projects under construction are Tapovan Vishnugad and Loharinag Pala. integrating multiple energy sources with innovative and eco-friendly technologies and contribute to society”.

• • • To broad base the generation mix by evaluating conventional sources of energy to ensure long run competitiveness and mitigate fuel-risks. A. R. Sharma Chairman and Managing Director.S. 2008. Singh Director (Projects) ➢ OBJECTIVE OF THE COMPANY 1. preferred 3.P. CUSTOMER FOCUS:• • To foster a collaborative style of working with customer growing to be a brand for supply of quality power. I. BUSINESS PORTFOLIO GROWTH:• To further consolidate NTPC‟S position as the leading thermal power generation company in India and establish a presence in hydro power segment.K. Singhal. To expand the future customer portfolio through profitable diversification into Downstream business. since May 01. To establish a strong brand in the domestic & international market 2. To develop a portfolio of generation assets in international markets.Kapoor. NTPC Limited. PERFORMANCE LEADERSHIP:- EWCM/PH/NY Page 16 .NTPC • TOTAL QUALITY FOR EXCELLENCE ➢ BOARD OF DIRECTORS Mr. inter alia retail distribution and direct supply.J. Mr. Director (Commercial) since December’ 2008 Mr. Director (Finance) since August 2005 Mr. B.

4. efficiencies. • To build and sustain a learning organization of competent world-class professionals. 5. HUMAN RESORUCE DEVELOPMENT:• To enhance organizational performance by institutionalizing an objective and open performance management system. 6. SUSTINABLE AND DEVELOPMENT:• • To contribute to sustainable power development by discharging corporate social responsibilities. • To align individual and organizational needs and develop business leaders by Implementing a career development system. ○ To aim for performance excellence in the diversification businesses. assisting customers in the operations and management of power plant. FINANCIAL SOUNDNESS:EWCM/PH/NY Page 17 . reliability. To lead developmental efforts in the Indian power sector through efforts at policy advocacy. • To enhance commitment of employees by recognizing and rewarding high performance. ○ To embed quality in all systems and processes. ○ To operate & maintain NTPC stations at par with the best-run utilities in the world with respect to availability.NTPC ○ To continuously improve on project execution time and cost in order to sustain long run competitiveness in generation.

EWCM/PH/NY Page 18 . and project consultancy and oil exploration. Reliance Energy Reliance Energy Ltd (REL) formerly known as Bombay Suburban Electric Supply (BSES) is a part of the Anil Dhirubhai Ambani Group. It is an integrated power utility company in the private sector in India which came into existence when it took over BSES in 2002. Business strategy: The core business of Tata Power Company is to generate. transmission and distribution of electricity. the capacity is 1800 MW. Out of that in Mumbai. The other services segment includes electronic equipment. It supplies power to Mumbai and Delhi regions. Its generation capacity is 2300 MW. It has presence in generation. ➢ COMPETITORS’ OVERVIEW Tata Power Tata power is India’s largest private sector power utility. The Company operates in two business segments: Power and Other services. transmission and distribution of power. transmit and distribute electricity. broadband services. The Power segment is engaged in generation. • To develop appropriate commercial policies and processes this would ensure remunerative tariffs and minimize receivables. Its revenues are $ 1 bn. Its Profit after tax is $ 137 mn.NTPC • To maintain and improve the financial soundness of NTPC by prudent management of the financial resources.

CESC Limited is a flagship company of RPG Enterprises. for which the company will be investing about Rs 1.000 crore to set up a 3. Company brought thermal power to India more than 100 years ago and supplies power to the city of Kolkata. reviewing feasibilities of various sites for project implementations etc. Goa and Andhra Pradesh. and has been quite successful till date. a power utility in India was setup in 1899. REL has significant presence in the field of execution of the Power projects on EPC (Engineering. The company has taken many steps like step-up its recruitment. Procurement and Commissioning) basis. which is one of India's well-managed groups of companies with a diversified presence. CESC CESC. It also runs power generation. NTPC will invest about Rs 20. EWCM/PH/NY Page 19 . ➢ FUTURE GOALS:The company has also set a serious goal of having 50000 MW of installed capacity by 2012 and 75000 MW by 2017.960-megawatt (Mw) coal-based power project in Madhya Pradesh.NTPC The company is the sole distributor of electricity to consumers in the suburbs of Mumbai. Company will also start coal production from its captive mine in Jharkhand in 2011-12.800 crore. transmission and distribution businesses in other parts of Maharashtra.

• 411th largest company in the world in the Forbes List of world’s largest companies for the year 2007. ○ AWARD’S:• • • National Awards for Meritorious Performance during 2006-07. Page 20 EWCM/PH/NY . Scope Meritorious Awards for good corporate Governance 2005.NTPC ➢ AWARDS AND ACHIVEMENT:○ ACHIVEMENTS:• NTPC was set up in 1975 with 100% ownership by the government of India. NTPC has grown into the largest power utility in India. 2008 in top 250 Global Energy Company 2008 survey.1 independent power Producer Company in Asia. Business world FICCI-SEDF Corporate Social Responsibility Award 2007. Government of India granted NTPC status of “Navratna” being one of the nine jewels of India. • Ranked No. • No.1 in the special category in “Best workplace for Large Organization” in 2008. • In 1997. In the last 30 year.

NTPC. electricity that moves from one place to another is called current electricity.NTPC • • ‘Golden Peacock Global Award’ for Excellence in corporate Governance-2007. Delivering electricity this way can waste up to two thirds of the power originally produced! EWCM/PH/NY Page 21 . only on a much bigger scale. Leadership Award for sectoral excellence to CMD. PRODUCT PROFILE What is electricity? Electricity is a type of energy that can build up in one place or flow from one place to another. The core spins freely inside some large fixed magnets. the core rotates inside these outer magnets and generates electricity. When electricity gathers in one place it is known as static electricity (the word static means something that does not move). these large generators are driven by steam. A bicycle dynamo is a bit like an electric motor inside. The electricity flows out from the dynamo and powers your bicycle lamp. and factories where it is used down many miles of electric power cable. The energy has to flow from the plant. to the homes. so magnetism can make electricity. there is a heavy core made from iron wire wrapped tightly around—much like the inside of a motor. When you pedal your bicycle. • • India power award-2008 in category of Energy Efficiency by council of power utilities. As you pedal. Making electricity Just as electricity can make magnetism. the dynamo clipped to the wheel spins around. The steam is made by burning fuels or by nuclear reactions. Dun and Bradstreet American Express Corporate Awards 2008 for “Top India Company” in the power sector. Power plants can make enormous amounts of electricity. Inside the dynamo. The electric generators used in power plants work in exactly the same way. Instead of being powered by someone's legs. but they waste quite a lot of the energy they produce. where it is made. offices. pedalling furiously.

NTPC How does electricity get from a power plant to your home? The heart of a power station is a large generator that extracts energy from a fuel. Turbine: The steam flows at high-pressure around a wheel that's a bit like a windmill made of tightly packed metal blades. Extracting heat from a fuel takes place over a number of stages and some energy is wasted at each stage. The blades start turning as the steam flows past. EWCM/PH/NY Page 22 . The heat produced is used to turn water into steam at high pressure. 5. or gas. heat from the furnace flows around pipes full of cold water. Electricity cables: The electricity travels out of the generator to a transformer nearby. or methane gas from decomposing rubbish. 7. but huge amounts of heat and energy are lost. 2. oil. 6. jug-shaped cooling towers you see at old power plants make the turbine more efficient. heat must enter it at a really high temperature and pressure and leave at as low a temperature and pressure as possible. Known as a steam turbine. Generator: The turbine is linked by an axle to a generator. Boiler: In the boiler. Some power plants run on coal. this device is designed to convert the steam's energy into kinetic energy (movement). 3. Detail Process Of Power Generation In Thermal Power Plants: 1. Some power stations burn fossil fuels such as coal. As it spins. computer. Boiling hot water from the steam turbine is cooled in a heat exchanger called a condenser. Then it's sprayed into the giant cooling towers and pumped back for reuse. Furnace: The fuel is burned in a giant furnace to release heat energy. natural gas. For the turbine to work efficiently. 4. The heat boils the water and turns it into steam. or toaster starts off as fuel loaded into a power plant. Most of the water condenses on the walls of the towers and drips back down again. the generator uses the kinetic energy from the turbine to make electricity. so the generator spins around with the turbine blades. This steam turns a windmill-like device called a turbine connected to an electricity generator. Fuel: The energy that finds its way into your TV. Only a tiny amount of the water used escapes as steam from the towers themselves. Cooling tower: The giant. while others use oil.

EWCM/PH/NY Page 23 . television. trams and cars all use electricity. 12. radio. buses. along overhead cables. another transformer converts the electricity back to a lower voltage safe for homes to use. telephones all rely on electricity. 10. So the electricity generated in the plant is stepped-up (boosted) to a very high voltage as it leaves the power plant. Homes: Electricity flows into homes through underground cables.NTPC 8. 11. lighting. it could be making a very indirect connection to a piece of coal hundreds of miles away! ➢ Uses of Electricity: • • • Transport Trains. Step-up transformer: Electricity loses some of its energy as it travels down wire cables. fixed phones. Home Heating. to wherever it is needed. 9. electricity is used as the medium for the transmission of signals. but high-voltage electricity loses less energy than low-voltage electricity. When you plug in a television or other appliance. Communication As well as providing power for computers. Appliances: Electricity flows all round your home to outlets on the wall. computer. Step-down transformer: Once the electricity reaches its destination. cell phones. Pylons: Hugh metal towers carry electricity at extremely high voltages.

Research concerns itself with obtaining information through empirical observation that can be used to systematically develop logically propositions to attempt to establish casual relationships among variables. EWCM/PH/NY Page 24 . Research design is needed because it facilitates the smooth sailing of the various research operations. its size and procedure used to draw the sample. “Research methodology is a way to systematically solve the research problem. It shows the type of sample design used. It can be carried out either arbitrarily or in a systematic fashion. ○ The implicit question posed.Research methodology tells about the objective framework and limitation of work . thereby making research as efficient as possible yielding max information with min expenditure of efforts. but also logic behind using the methods. “Research is the systematic gathering. time and money. Research methodology is the practical application of various tools and techniques to carry out research work . recording and analysis of data about problem relating to marketing of goods and services”.All business units operates in their world of uncertainty.NTPC RESEARCH METHODOLOGY INTRODUCTION Research is a mean to gain knowledge. it includes not only research methods. Research Design According to American Marketing Association.

It was also used to examine the findings drawn from the meetings and discussions. Both qualitative and quantitative data were collected from various secondary sources. LITERATURE SURVEY – Secondary data collected through reports. • The primary data regarding the community development and status of the villages was collected through the questionnaire method by interviewing the villagers personally. • DISCUSSIONS AND MEETINGS – The researchers had hold discussion with the NTPC officials and villagers from time to time. Korba • • Company database Company annual reports EWCM/PH/NY Page 25 . CSR-CD and R&R policies of NTPC. The list of villages and documents on CSR policy. Official records were collected from the HR-Department of NTPC. audit statements. • OBSERVATION METHOD – The researchers used the observation method to cross-check. Need assessment survey 2006. Social perception survey reports submitted by XIDAS. which provided more insights about the problem. ○ Collection. Primary data • PARTICIPATORY APPROACH – The study had adopted a participatory approach while investigating field situation and in collecting quantitative as well as qualitative data. analysis and interpretation of the information leading from question to answer. Budget statement. supplement and validate the data collected through Focus Group Discussion (FGD). Secondary sources of data • . Expense. Korba.NTPC ○ The explicit question proposed.

Size of Sample-In my case 110 people was selected as total numbers of samples 10 people from 11 villages were selected as sample. I have taken both primary and secondary data Primary data: Interview method of data collection Secondary data: The data is collected from the Magazines. Universe where the study to be carried: our research was specifically focused to all the 40 villages adopted by NTPC. Sampling unit – In our case the sampling unit was each and evey villager whose name was in the List. ➢ STATEMENT OF THE STUDY Page 26 EWCM/PH/NY . Internet. The various sources that were used for the collection of secondary data are • • Internal files & materials Websites – Various sites Sample Design:In my case sample size was estimed through convenient sampling (non probability) a sample is a part of target population.NTPC METHODOLOGY Data Collection Method To fulfill the objectives of my study. which is carefully selected to represent a population so it is very necessary to define all these factors. In my case source list was provided by NTPC.

This was done to find the ground level reality associated with NTPC of EWCM/PH/NY Page 27 . ➢ SCOPE OF THE STUDY:The summer internship of six weeks at NTPC Limited was with the purpose of unearthing a few Facts about the NTPC. To assess the changes in the quality of life among village communities through project interventions. Now a day’s organization and employees they are concentrating on CSR activities are very big motivators so that the researcher taken this topic for study. ➢ OBJECTIVES OF THE STUDY • • • • • • To prepare a comprehensive profile of all the activities done by the stations. To determine the impact of CSR-CD activity on the social/cultural/economic conditions of the people in communities. To enhance community participation and community capacity building through CSR-CD activities. To get more honed and objective description of social impact than what people might tell publically. It is play very big role to reaching the organization goals.NTPC In present scenario human resource management is very important for the development of the organization. To identify requirements of modifications of existing activities in order to take case of the changing needs of the people.

➢ LIMITATIONS OF THE STUDY a. d. Lack of knowledge to villagers. Be done as there was very limited data. f. g. It is an integral but distinctive part of management. e. HUMANRESOURCEMANAGEMENT&CSR:HRM is concerned with getting better results with the collaboration of people. Very time consuming process b.NTPC CSR level. concerned with people at work and their relationships within the enterprise. Villagers did not gave genuine answers c. The study was conducted within a short period of 6 Weeks. HRM helps in attaining maximum individual development. Some of the information is of confidential in nature that could not be divulged for the study. It is also interesting to know about various factors which influence the statement of the People. The present study has certain limitation under which it has carried out some of the limitations experienced during the study are as follows. desirable working EWCM/PH/NY Page 28 .

It is the recruitment. selection. Therefore. support their development and help them balance their work and personal lives. innovation and openness which would motivate employees and enable achievement of strategic objectives. initiative and involve in holistic development. We value their contributions.NTPC relationship between employees and employers. utilization. equity. • To individual and organizational needs and develop business leaders by implementing a career development system. ➢ HUMAN RESOURCE DEVELOPMENT NTPC believes in the power of people and it is the professional philosophy of the management to create an enabling organisational culture for people to demonstrate their creativity. We recognize that our employees are our prime assets and we always strive to create an environment where employees feel they belong. To build and sustain learning organization of competent world. employees and employees. • To enhance organizational performance by institutionalizing an objective and performance management system. through recognition and celebration of achievements. To institutionalize core values and create a culture of team-building. Although NTPC has formulated many HR policies for employee’s development and growth. empowerment. development. a bouquet of rewards and recognition schemes is evolved with an objective of reinforcing good work and behaviour of employees in order to achieve Organisational excellence. compensation and motivation of human resources by the organization. and effective modelling of human resources as contrasted with physical resources. • • • To enhance commitment of employees by recognizing and rewarding high performance. it was felt that there is still space for enhancing employee’s motivation and morale on a continued and sustained basis. Development EWCM/PH/NY Page 29 .class professionals.

8. KORBA In order to achieve the above objectives. 7. Our employees /spouses have formed various welfare bodies like Pragati Club. ○ HR FUNCTION IN NTPC LTD. selection and placement of personnel. viz. organizing. The responsibilities vary from level to level depending on the tasks assigned. Maitry Mahila Samiti and Balbhawan to promote various cultural & sports activities. benefit plans and programmers to enhance the performance. Appraisal of performance of employees. 10. 4. Nucleas club. Administration and Training in NTPC have been organized under three levels. Collective bargaining.NTPC of skill and competencies and particularly safety awareness of our employees and also of contract labour who are engaged in our works is a key issue for us. accountability and EWCM/PH/NY Page 30 . We constantly strive to focus our human resource policies.. Staffing the organization. contract negotiation and grievance handling. 5. Human resource or manpower planning. ○ HUMAN RESOURCE MANAGEMENT: HRM can be defined as managing (Planning. Setting general and specific management policy for organizational relationship. Regional and Project levels. Corporate. 3. Recruitment. Training and development of employees. Social security and welfare of employees. 2. directing & controlling) the functions human relations with a view to contribute proportional to the organization individual & social goals. ○ ORGANIZATION OF HR FUNCTION The entire gamut of functions relating to personnel. 9. 6. Remuneration of employees. Taking corrective steps such as transfer from one job to another. Human Resource Management undertakes the following activities: 1.

EWCM/PH/NY Page 31 .NTPC implementation criteria. Organizational Development and Personnel Research. house magazines. including releasing of tender notices and job advertising are being co. Performance Appraisal System and Employee Development. films etc. ➢ Establishment ➢ Policies and Rules ➢ IR and Welfare Policy ➢ HRD – Promotion. the total advertisement activities of NTPC ltd . • EMPLOYEES SERVICES (HEADED BY: Mr.coordinated by the PR section. Given in this section is an overview of these functions and their corresponding scope at different levels. ○ HR FUNCTION AT CORPORATE LEVEL Major functions under this level are: ➢ Industrial Engineering ➢ Employment and Placement ➢ Training ➢ Management Development. DHEERAJ KR GUPTA ) The main functions of employees’ services are as under  House allotment rules may be called NTPC Allotment of Residential accommodation Rules. advertising. ➢ Administrative Services THE DIFFERENT DEPARTMENTS UNDER HR IN NTPC ARE: • PUBLIC RELATION This section looks after all the internal and external communication areas including press relation. .

cultural and recreational etc.. wherever installed. Welfare activities may be grouped under two broad categories:1.  Employees’ services provide accommodation to outside agencies for housing post office or bank. ladies club. RIHAND for their employees. VIJAY KISHORE) EWCM/PH/NY Page 32 .NTPC  Fitting and white/ colors washing of company quarters at project sites / township.Welfare is a broad term encompassing measures aimed at providing housing. etc.  The company shall take any responsibility of giving bail or contesting the case whenever there is an accident by a driver. and event management during various VIP visit • EMPLOYEES RELATION ( HEADED BY: Mr.  Bus facility for NTPC Employees. schooling. officers club.Gopal Krishnan) Welfare is a convenient term to cover all those aspects of industrial life that contribute to the general wellbeing of the workers. police post and office of the revenue department. school. Organizing various events such as republic day. For examples: sports council.STATUTORY WELFARE ACTIVITY STATUTORY WELFARE ACTIVITY These activities include those activities which are applicable as per FACTORIES ACT. Welfare helps to keep the atmosphere of township vibrant and full of life and to improve satisfaction level of the employees and their family members. NTPC raising day. facilities. Independence Day. 1948. who is on duty. NON-STATUTORY WELFARE ACTIVITY These activities include those activities which are being laid down by management of NTPC Ltd.  Security for NTPC Township. social. and games.  This section recovers house rent from the employees’ allotted family accommodation in the company’s township.K. For example: canteen. from the date of allotment of quarters. And the charges for electricity will be recovered at flat monthly rates for various types of quarters together with additional charges for air conditioner and geyser. sports. NON. etc. STATUTORY WELFARE ACTIVITY 2. medical. Otherwise these will have to be arranged by the driver himself. BAL bhawan. • EMPLOYEES WELFARE (Headed by–Mr.

EWCM/PH/NY Page 33 . confirmation/absorption.This section coordinates with various employees associations in the matter of employees’ benefits and policies to coordinate with government agencies like4 labour officer.SAXENA) a) The main functions of LAW Section are as under: b) To provide legal support to various department of the project wherever required. A. etc. etc. motivation and morale needs.NTPC . posting & transfers. c) To make preventive measures for avoiding in fructuous litigation by legal vetting of various types of contracts. promotion & seniority. processing of resignation. d) To minimize the cost of litigation wherever possible.) Adult Education Schemes Scheme for acquiring higher / additional qualification Scheme for sponsorship to ITI Course ○ FUNCTIONS OF HUMAN RESOURCE MANAGEMENT • Establishment: This area covers the personnel activities pertaining to joining. They focus on the development aspects by looking after their training and development needs. career growth needs. agreements and security documents prior to their final execution.B. • LAW SECTION ( HEADED BY: Mr. • EMPLOYEE DEVELOPMENT GROUP This section looks after the overall development of employees. The main functions of EDG are as follows: • • • • • Development Schemes for acquiring qualifications Worker’s Education Schemes (Diploma / ITI etc.

• Training: This function looks after the conduct of long duration training programmes under the Executive/Diploma/ITI trainee schemes apart from short-term skill/ worker/supervisory development programme. 3: Make sure that there is match between cost and benefit. receipt & dispatch and all such other activities required at the project level are taken care of by this function. The development and maintenance of workshops. Communication. • IR & Welfare: This function deals with the implementation of various industrial relations & welfare policies apart from the day-to-day problem solving and shop floor IR. Diploma & ITI trainees required for the project as per the manpower budgets laid down. hostels and other training facilities from a part of this function. ➢ IMPORTANCE OF HUMAN RESOURCE MANAGEMENT 1: Attract highly qualified and competent people 2: Ensure that’s the selected candidate stays longer with the company. • Recruitment: This function deals with the various activities pertaining to recruitment of all the non-executive manpower. SC/ST horticulture etc. • Administration: The activities under this area include the development and maintenance of office facilities and administration of township like allotment.NTPC retirement cases pertaining to the non-executive employees of the project apart from the employee entitlements of all the staff posted in projects as per the policies laid down. 4: Helps the organization to create more culturally diverse workforce SCOPE OF HRM AT ORGANIZATIONAL LEVEL EWCM/PH/NY Page 34 .

and international norms. and the honoring of a triple bottom line: People. regardless of legality. consumers. Essentially. corporate citizenship. CSR policy would function as a built-in. Ideally. business would proactively promote the public interest by encouraging community growth and development. self-regulating mechanism whereby business would monitor and ensure their adherence to law. and Profit. also known as corporate responsibility. Critics argue that CSR distracts from the fundamental economic role of businesses. Furthermore. responsible business. employees. short-term profits. communities. CSR is the deliberate inclusion of public interest into corporate decisionmaking. stakeholders and all other members of the public sphere. Business would embrace responsibility for the impact of their activities on the environment. The practice of CSR is subject to much debate and criticism. in that corporations benefit in multiple ways by operating with a perspective broader and longer than their own immediate. and voluntarily eliminating practices that harm the public sphere. Proponents argue that there is a strong business case for CSR.NTPC ➢ Background of the study Corporate Social Responsibility (CSR). ethical standards. sustainable responsible business (SRB) and corporate social performance' is a form of corporate self-regulation integrated into a business model. others argue that it is nothing EWCM/PH/NY Page 35 . Planet.

My project leader told me to do survey for villages and to tell them about the benefits given by NTPC to them.both in terms of people and processes (the inner circle). In analysis I. The nature and quantity of their impact on society in the various areas. Corporate Social Responsibility . 2. I met 110 people and done analysis that how many are aware of the programme and enjoying the benefits under CSR-CD programme. So I concentrated on villages adopted by NTPC nearly 40 villages were adopted by NTPC for the last 5 years for CSR-CD programme.NTPC more than superficial window-dressing. others argue that it is an attempt to pre-empt the role of governments as a watchdog over powerful multinational corporations.What does it mean? Different organizations have framed different definitions . My whole project was dependent on the needs and benefits given to villagers by NTPC and also to collect the feedback from them.although there is considerable common ground between them. My next job was then to basically find out the needs and prepare a priority chart for each and every village. My own definition is that CSR is about how companies manage the business processes to produce an overall positive impact on society. • Background of the topic As my research topic was “Corporate social responsibility done by NTPC for villagers”. Companies need to answer to two aspects of their operations1. EWCM/PH/NY Page 36 . Corporate Social Responsibility is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and families as well as local community and society at large”. The quality of their management . find that out of 110 people most of them were either not aware or not bothered only few of them were concerned with the activities occurring in villages. ✔ CORPORATE SOCIAL RESPONSIBILITY Social Responsibility is the obligation of managers to choose and act in a way that benefit both the interest of the organization and those of the society as a whole.

ash utilization. and energy conservation”. • THE MAIN FUNCTIONS OF CSR ARE AS FOLLOWS:• • • • Achieve community development targets Reduce Carbon Dioxide emission Achieve ISO 1400/SA8001 certification Involve professional (socio-economic surveys).5% of its profit is set aside for community development under the umbrella of CSR. NTPC mission statement on CSR states . Labor.” NTPC is a member of Global Compact.“Be a socially responsible corporate entity with thrust on environment protection. Kofi Annan and is committed to adhere to its ten principles in the areas of Human Rights. peripheral development and energy conservation practices. A measure of NTPC’s commitment to CSR is that of 0. To lead the sector in the areas of resettlement and rehabilitation and environment protection including effective ash-utilization. community development. but encompasses a whole range of issues in line with global international CSR principles and practices. is not limited to only community development. NTPC is also a member of Corporate Roundtable on Development of Strategies for Environment (CORE) initiated by TERI and confirmed its support for the principles outlined in the CORE EWCM/PH/NY Page 37 . a UN initiative launched by its Secretary General Mr. powering India’s growth”.“To be one of the world’s largest and best power utilities. Environment and Anti-corruption.NTPC CSR in NTPC Ltd. NTPC’s approach towards CSR has also been articulated in the corporate objectives on sustainable power development as stated below: • • “To contribute to sustainable power development by discharging corporate social responsibilities. NTPC’s integrated approach towards Corporate Social Responsibility Vision .

○ CSR GOALS OF NTPC: To encourage multi stake holder partnership. In pursuance of the Vision and Mission. empowerment and accountability to convert knowledge into productive action with speed. To contribute to sustainable power development by functioning as a responsible corporate citizen and discharge social responsibilities in the areas of environment protection and rehabilitation. rehabilitation and ash utilization. Empowering the marginalized sections of society. To create culture of team building. NTPC has also adopted the Social Code framed by India Partnership Forum promoted by Confederation of Indian Industries (CII) and UNDP. creativity and flexibility.NTPC Sustainability Charter drawn from International Chamber of Commerce’s Business Charter for Sustainable Development. peripheral development and energy conservation practices. Facilitating the development initiatives both at national & unit level. To be a responsible corporate citizen with trust on environment protection. NTPC has specific Corporate Objectives towards sustainable power development: • • • To develop a learning organization having knowledge based competitive edge. NTPC thus follows the global practice of addressing the CSR issue in an integrated multistakeholder approach covering the environment and social aspects. To initiate programs which are sustainable and based on community needs? Aligning the development initiatives with that of the government agencies to avoid duplicity. To lead the sector in the areas of resettlement and rehabilitation and environment protection including effective ash utilization. • • • • • • EWCM/PH/NY Page 38 . NTPC’s Mission Statement on CSR includes: • • Continuously develop competent human resources to match world standards.

Viswakarma Rashtriya Puraskar).covers all employees in the workman category irrespective of their educational qualification. ○ Education : 1. ○ Human Resources: Recruitment. social security for retired employees. EWCM/PH/NY Page 39 . ○ Health: Schemes for regular employees. 3. The policies were formulated to address the issue of corporate social responsibility in a comprehensive and systematic manner. Recognition to employees (NTPC awards. project affected persons. 2. Children’s Education Scheme – company has a policy on reimbursement of the expenditure incurred by the regular employees towards tuition fees and hostel charges for their children. 1. Gender Equality. Quality primary and secondary schooling facilities to the children of its staff and that of neighboring community in its township located all over India. SC/ST. Workers Education Scheme .aims at providing functional adult literacy with a view to endow the illiterate with skills for self directed learning to reliance and active involvement in their environment. Special efforts for physically challenged people. neighboring communities. and physically challenged people. For achieving its mission and objective. NTPC formulated specific policies.NTPC ○ NTPC’S APPROACH ON CSR:  CSR in NTPC is not charity or welfare but a commitment for implementation of a host of related policies  CSR in NTPC is not limited to only community development but encompasses a whole range of issues in line with global international CSR principles and practices ○ POLICIES AND PRACTICES ON CSR: NTPC has adopted a visionary approach to address the issue of corporate social responsibility since inception. Adult Education Scheme .

Chief Ministers Relief Fund of Maharashtra. Madhya Pradesh. Disaster management plans to ensure safety of all people in all the projects/stations of NTPC. It encourages the local schools in vicinity to conduct games/ tournamants and provides them facilities in terms of sports equipments. Safety training is provided to all executives. NTPC Employees death relief scheme. 6. ○ Safety: NTPC accords top priority to policies related to safety 1. Gujarat. Prime Minister’s National Defence Fund. 4. engineers to the affected areas. Safety audit is organized at all projects/stations of NTPC every year. supervisors and workmen at induction stage itself. A detailed procedure for reporting of accidents and dangerous occurrences has been prepared. Rajasthan. Safety policy has been drawn up and communicated to all 1. etc. ○ Social Security for old age: Benefits like Employees provident fund. gratuity. 2. 3.NTPC ○ Sports: stress is laid on sports and projects conduct rural meets on annual basis. NTPC also sends teams of doctors. ○ Resettlement & Rehabilitation-R&R : Following facilities were being considered for land oustees or nominees of land oustees under the basic guidelines followed by NTPC since 1980 EWCM/PH/NY Page 40 . ○ National Calamities: NTPC has time to time donated towards the various relief funds at the time of natural calamities to the Prime Ministers National Relief Fund. self contributory superannuation benefit (Pension Scheme). employees voluntary benevolent fund. grounds. Guidelines have been formulated for constituting committees to conduct inquiries in cases of various types of accidents and dangerous occurrences. Personal Protective Equipment is provided to all employees at projects. medical benefit scheme. Orissa. 5. West Bengal.

and communicate the value of CSR efforts across your organization. you will enhance your ability to set priorities. Specifically. Petty contract works The policy has been formulated with a clear objective that NTPC will take measures so that project affected persons (PAP’s) are enumerated on the basis of loss of livelihood and not loss of land alone and on individual basis instead of family basis. Employment 1. you will learn how to: • • • • • • • • Create competitive advantage through CSR Assess risks and opportunities before making capital investments or other business decisions Align CSR strategies with organizational goals and capabilities Evaluate current initiatives and consolidate efforts around key objectives Present a business case for CSR initiatives Implement CSR at all levels of the company Understand how CSR directly affects current and future regulatory practices Foster successful interaction with key internal and external stakeholders as well as governments and nongovernmental organizations (NGOs) ANALYSIS AND INTERPRETATION Comprehensive Target Area Profile EWCM/PH/NY Page 41 . measure results.NTPC 1. Shop allotment 2. ➢ OBJECTIVE OF CSR:- In this program.

S. Village Gopalpur has 1 primary school. EWCM/PH/NY Page 42 . The students go to NTPC Government School for further studies. 8.39 Nagar nigam ward no.43 Nagar nigam ward no.40 Nagar nigam ward no. 6.43 Nagar nigam ward no. 10.43 Block Katghora Katghora Katghora Katghora Katghora Katghora Katghora Katghora Katghora Katghora Katghora District Korba Korba Korba Korba Korba Korba Korba Korba Korba Korba Korba VILLAGE WISE PERCEPTION ABOUT ✔ EDUCATIONAL INFRASTRUCTURE INTERPRTATION:Table depicts that out of 11villages all the 11 villages have primary school center. 11.NTPC The area of study comprises of 11 villages of Korba district (Chhattisgarh state). 1 middle school.The following table reveals that out of 11 villages selected under NAS all the villages fall under Municipal Corporation of Katghora block.40 Nagar nigam ward no.39 Nagar nigam ward no. 5.39 Nagar nigam ward no.39 Nagar nigam ward no. This is the only village with highest number of schools. 7. Name of the village Sumedha Semlipali Jamnipali Dumarmura Gopalpur Ayodhyapuri Baredimura Chorbhatti Lata Agarkhar Kandikhar Nagar nigam ward Nagar nigam ward no.40 Nagar nigam ward no.L. 2. there are 7 villages where there is no existence of middle school and only 4 villages have middle school. 1 secondary school and one higher secondary school.No 1.39 Nagar nigam ward no. 3. 9. 4.

L. ✔ HEALTH CARE FACILITIES? Q:-How many Health care provided in their? S.NTPC STATUS OF ROADS: Q: .C village Sumedha Semlipali Jamnipali 1 1 2 1 2 3 EWCM/PH/NY Page 43 .How is the condition of roads? ✔ INTERPRTATION:The given graph show that the status of road in this 60% people agree for good and 40% say it’s not good.No Name of the H. In the rainy season it’s create more problem.

NTPC 4 5 6 7 8 9 10 11 Dumarmura 1 Gopalpur 1 Ayodhyapuri 3 Baredimura Chorbhatti Lata Agarkhar Kandikhar 2 1 2 1 1 Q:-Medicines which they provide good or not? Q:-Doctors available or not for any time? Q:-How is the other facility which they provide? Good 60% Average 20% Not good 15% INTERPRTATION:- EWCM/PH/NY Page 44 .

✔ SOURCE OF WATER:- Q: .NTPC By the analysis of all given place we can interpretate that the medicine facility is 40% good and the doctors availability 70% people say good and other facility is 60% good so overall performance of NTPC Healthcare facility is 80% good.How is the water quality? Good 70% Average 15% Not good 15% EWCM/PH/NY Page 45 .

NTPC INTERPRTATION:According to the given chart out of 11 villages visited all the villages have presence of water bodies (like ponds. Almost 4 villages have partially sanitation facilities as some of the houses have toilets. Thus overall sanitation status in none of the villages was found to be satisfactory. Ponds of the villages were also not cleaned properly in most of the villages sanitation is taken care by nagar nigam. The maximum numbers of hand pumps are present in sumedha. Water table has got down during last few years because of that most of wells either don’t have water or are dried. ✔ ELECTRICITY CONDITION:- EWCM/PH/NY Page 46 . streams etc) 219 bore wells and wells are found in 8 villages and all the villages have hand pumps. ✔ SANITATION FACILITIES:Available 35% Not available 65% INTERPRTATION:The status of sanitation facilities in all the villages is not very good. This has given rise to several problems in villages including health problems. Drains are mostly cleaned by villagers themselves. But during the summers shortage of water is a big problem in villages. In most of the villages ponds get drown up during summer. But in none of the schools toilets are there which a big problem is for students especially during rainy season. rivulets.

NTPC All the 11 villages have electricity installations. Most of the households are availing electricity facility. Various meetings are held in community hall in which decisions regarding welfare of people are taken. In community hall various activities like adult education etc are provided. 6 villages have community hall. ✔ Community level infrastructure:- Interpretation: . In jamnipali even school is held in the community hall. EWCM/PH/NY Page 47 .As per the chart given below out of 11 villages none of the villages has panchayat bhawan. INTERPRTATION:By the analysis of all given place we can interpretate that the condition of electricity is 50% good some people agree average with 40% and 10% say that it’s not good.

• It seen the during my stay in company that the company has best art of technology. • It was seen during the study that the company has provide safety instruments for employees for their better performance. • It was heard that the company possess least percentage of accident rates compare to similar organization. EWCM/PH/NY Page 48 . • It was observed that the company has taken up lot of initiates for protecting the environment. I found that the company has their own transportation facility for the employees who come from the city and remote areas.NTPC ➢ FINDINGS Following are the findings arrived at from the study carried out at NATIONAL THERMAL POWER CORPORATION LIMITED. • • Management has provided all welfare facilities required to the employees. • I observed from the study that the co-ordination and co-operation between the workers and the top management is good.

Korba can go for micro-financing Self Help Groups (SHG’s) for the skill up- gradation of villagers like weaving. carpentary. 7. NTPC. Training programme for village youth can be arranged to help them with selfemployment. 4. Korba can be to take measures for providing water to all the villages. dairy farm. Korba can make joint efforts with Nagar Palika Nigam in providing water sources and sanitation facilities to the villages. Semipali. NTPC. 6. NTPC. More health camps can be arranged in the areas where there is a problem related to medical camps and medical stores. The first priority of NTPC. 3. 5. School can be extended up to 12th standard that will benefit all the nearby villages. etc. 2. EWCM/PH/NY Page 49 . as all the villages faces problem related to this and specially in summer.NTPC ➢ SUGGESTIONS:1. Korba can again start the Adult Education Centres in some villages where it had stopped giving education like in Sumedha.

000. Recently NTPC has promised to give Rs 10. It do a lot of plantation every year. constructed wells. For which it had already given the first instalment of Rs 4. installed hand pumps.00.000 plants in coming years.00. NTPC has installed many new technologies in its plant for reducing the pollution and specially the ash pollution. 00. recently it had planted 3. From the above tables related to the CSR Budget 2008-09 and 2009-10 it can be concluded that KSTPS is trying a lot for the betterment of the villagers and will effectively utilize the CSR Budget.000 for an Engineering College in Korba and for IIT which is going to start in Raipur. drainage and sanitation but what we have analyzed by going on the survey and interviewing the villagers personally is that NTPC has done a lot for the village. ash pollution. 00.NTPC ➢ CONCLUSION:- Although from the above data and analysis it is concluded that the condition of the villages is not that good. It has provided many syntax. arranged adult education centers. 00. 00. NTPC has adopted measures to effectively utilize the ash by making ash bricks and also selling them to other nearby organizations.000 plants and is planning to plant around 10. It has also provided jobs to many villagers on contract basis. BIBLIOGRAPHY Books reffered: EWCM/PH/NY Page 50 . There are still problems related to the water sources. skill up gradation centre for the adults so that they can earn their own livelihood.

Korba Internet: • • • www.google.New Delhi methodology”.in www.NTPC • C.published by New Age • “Business research method” published by ICFAI centre for management research Company documents • • • • • • NAS Report by XIDAS Society Perception Report by XIDAS HORIZONS (Magazines of NTPC) Pragati Samachar(Magazines of NTPC) Official Records of NTPC Intranet of NTPC.com www.co.2nd Edition.wikipedia. I Nita yadav conducting a survey on “CSR in NTPC’’ EWCM/PH/NY Page 51 .R.com ANNEXURE QUESTIONNAIRE PERSONAL INFORMATION Dear sir/ Madam.Kothari.ntpc.”Research Publication.

All details from your part will be kept confidential. Source of water?  List of the sources of water in your village.  Are the water sources satisfactory? 1. Status of roads?  Do you have pakka roads connecting to the main roads?  Are the roads periodically maintained or not? 1. 1. Sanitation facilities?  Are the ponds and syntax in your village cleaned periodically?  The frequency of cleaning the ponds should be increased? 1. Please provide relevant information by filling this questionnaire to make my survey more comprehensive.NTPC This survey is a part of my partial fulfillment of MBA course. Health Centre?  How many mobile camps have visited your village?  The NTPC health camps are effective?  Are the facilities reaching to the right people at the right time? 1. Page 52 . what are the extra facilities that you are looking for?  Has the Adult Education centre helped you? 1. Fly Ash Utilization (Pollution Related) / Environment friendly  Is NTPC taking enough initiatives to minimize the degradation of environment?  Is NTPC taking afforestation initiatives for better environment? (Signature) EWCM/PH/NY . Educational Infrastructure?  Are you satisfied by the educational infrastructure?  If not. Rural Sports?  Are the rural sports meet conducted at regular intervals?  Do the students take part in it and get advantages? 1.