Operator Qualification Plan

TDW Pub. No.
70-223-0201 Origination Date: April 27, 2001 Fifth Revision: April 1, 2011
TDW Services, Inc. Operator Qualification Plan
Meets Requirements for: TDW Quality Management Systems per ISO 9000 Pipeline Industry Standards DOT Pipeline Safety Operator Qualification Rules Approval by: TDW Services - Manager, Central Services TDW Pipeline Services Operation Manager TDW Services - Applicable Regional Manager TDW Services - Manager, Technical Services TDW Services - Applicable Service Center Manager TDW Services - Global Training Manager TDW Quality Assurance Manager TDW Operator Qualification Compliance Manager TDW Pipeline Services Safety & Training Coordinator
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Table of Contents Paragraph 1.0 1.1 1.2 1.3 1.4 1.5 2.0 3.0 3.1 4.0 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 5.0 5.1 5.2 5.3 5.4 6.0 7.0 7.1 8.0 9.0 10.0 10.1 11.0 Title Purpose T.D. Williamson, Inc. Policy U.S. Department of Transportation Pipeline Safety Regulations Other Government Regulations ISO 9000 ASME B31Q Scope Definitions Covered Task List Evaluation Process Methodology Abilities Required Overview On-the-Job TrainingThe Knowledge/Skills Inventory Technician Training Schools Initial Technician Approval Process and Board Review File Location Schedule Monitor/Record Keeper Suspension and Revocation Suspension Procedure Following Suspension of Qualification Reinstatement Revocation Communications of Qualification Revisions Interval for Evaluation and Reevaluation Subcontractors Record Keeping Identification of TDW Field Technicians Quality Assurance and Program Effectiveness Review Intervals Revision History Page 1 1 1 1 1 2 2 2 6 6 6 6 7 7 7 8 8 9 9 9 9 10 10 10 11 11 11 11 11 12 13
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Appendices
Administration Appendix 1 Appendix 2 Appendix 3 Appendix 4 Appendix 5 Appendix 6 Appendix 7 Appendix 8
Covered Task List Abnormal Operating Conditions (AOCs) Prevention of Accidental Ignition of Gas Technician Badge Technician Database Employee Incident Prevention Program Field Audit Questionnaire TDW Approved Evaluators
18 19 21 22 23 24 27 30
Hot Tapping & Plugging Appendix 9 Knowledge & Skills Inventory Appendix 10 Field Audit Questionnaire Appendix 11 Directed/Observed Form Appendix 12 Field Performance Report Appendix 13 Evaluation Form Hot Tapping & Plugging Composite Wrap Installation Appendix 14 Knowledge & Skills Inventory Appendix 15 Field Audit Questionnaire Appendix 16 Directed/Observed Form Appendix 17 Field Performance Report Launch or Receive Pipeline Pigs and Inline Inspection Tools Appendix 18 Knowledge & Skills Inventory Appendix 19 Field Audit Questionnaire Appendix 20 Directed/Observed Form Appendix 21 Field Performance Report Appendix 22 Evaluation Form Pigging and Inline Inspection Welding on Pipelines Appendix 23 Evaluation Form Maintenance Welding on Pipelines Suspension of Qualification Guidelines Appendix 24 Suspension Guidelines and Form
33 39 43 44 45
63 64 67 68
71 73 75 76 77
83
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TDW Services, Inc. (TDW) Operator Qualification Plan 1.0

1.1
Purpose
TDWs Commitment
TDWs Commitment to Quality: At TDW, quality means understanding customer needs with a focus on meeting their requirements without error, on time, every time. As an organization, we anticipate and respond to the maintenance needs of owners and operators of pressurized piping systems worldwide. By dedicating the resources necessary, our organization commits to making Quality an integral part of our business operating practices. This plan establishes the Qualification requirements for TDW technicians to perform covered tasks on pipeline facilities according to rigorous TDW quality standards. TDW has maintained a rigorous Technician Qualification program for many years. All TDW technicians are currently qualified. Note: TDW is a contractor, not a pipeline owner/operator and cannot by law qualify TDW technicians. TDW trusts that domestic pipeline owner/operators will accept the TDW Qualification Program and reference their acceptance.
1.2
U.S. Department of Transportation Pipeline Safety Regulations
This plan meets all Department of Transportation (DOT) Research and Special Program Administration Regulations in adherence to the Pipeline Safety Act of 1992 and the accountable Pipeline Safety and Partnership Act of 1996. This plan has been prepared to meet the minimum requirements specified in 49 CFR Part 192, Subpart N, and 49 CFR Part 195, Subpart G. This plan also follows the Operator Qualification Inspection Protocol guidelines.
1.3
Other Government Regulations
This plan meets all the requirements required for Operator Qualification by the following government entities: State of Illinois Commercial Code Pipeline Safety Regulations Title 83 Chapter 1 SubChapter D Gas Utilities Part 52a.
1.4
ISO 9000
This plan meets policy and procedural requirements of TDW Quality Management Systems, which meets or exceeds ISO 9001: 2008 Quality Management standard requirements for employee training programs. These procedures include identification of training needs, development of the training plan, verification of conformance to regulatory, market and organizational requirements, training, documentation of training received and evaluation of the training.
1.5
ASME B31Q
This plan uses the ASME B31Q Personnel Qualification Standard as guidance material.
2.0
Scope
This plan will assure pipeline operators who contract with TDW for covered task services that TDW field technicians are trained in the classroom, tested and observed in simulated and live situations, and have documented all subcontract records meeting DOT Operator Qualification requirements and the highest standards in the domestic and international pipeline industry. This plan became effective April 27, 2001, and applies to both initial qualification of trainees and subsequent qualification of veteran technicians. Revisions are noted on the cover page.
3.0
Definitions
Ability: The mental and physical ability to perform a task. Abnormal Operating Condition: A pipeline condition, identified by the pipeline operator, that may indicate a malfunction of a component or deviation from the normal operations, which may indicate a condition exceeding design limits or result in a hazard to persons, property or the environment. See Appendix 2. Affected Individual: An individual who performs a covered task(s) or who has qualification program implementation responsibility. AOCs: Abnormal operating conditions. Approval: The process whereby the individuals successful evaluation and qualification steps are formally approved by an appropriate Approval Board of TDW management personnel. Auditor: A Qualified Technician Director/Observer or Technical Services Management serving as an Observer. Covered Task: An action that has been identified and approved by the pipeline operator that: 1. Is performed on a pipeline facility, 2. Is an operations or maintenance task, 3. Is performed as a requirement of DOT regulations 49 CFR 192 and 195, and 4. Affects the operation, safety or integrity of the pipeline. Also: Any task that is considered to be covered by the pipeline operator.
See 3.1 Covered Task List and Appendix 1 for more information. DI Analysis: An analysis that explores the difficulty (D) and importance (I) of each task. DIF Analysis: An analysis that explores the difficulty (D), importance (I) and frequency of performance (F) of each task. Directed-Observed: The process that allows a qualified individual to provide oversight to non-qualified and disqualified individuals and to take the appropriate corrective action as necessary during the performance of the covered task. Disqualified: An individual who has been previously qualified and able to perform covered tasks, but may no longer perform the task without being directed/observed by an individual who is qualified to perform the covered task until the qualification of the individual in question is reviewed or is re-qualified. An individual who has not performed a process and/or operated a specific machine for 24 months will be classified as disqualified for that process and/or specific machine. An individual may be re-qualified for a process and/or specific machine by way of an evaluation. Entity: Any individual or organization utilizing any portion of this standard to develop or implement a qualification program or portion thereof, including pipeline operators, contractors, subcontractors, service providers, etc. Evaluation: The process (or processes) that assesses and documents an individuals qualifications to perform a covered task. The process may entail one or more evaluation methods and one or more distinct evaluation instruments. Evaluation Criteria: The specific knowledge and skill an individual must possess and demonstrate to be qualified to perform a covered task. Evaluation Instrument: The materials that are used to conduct an evaluation, including but not limited to: written, oral interview, and performance evaluation materials. Evaluator: An individual selected or credentialed to conduct performance or oral interview evaluations to determine if the individual is qualified. See Appendix 8. Field Performance Report (FPR): A documented problem that occurs on a service job, which may or may not require corrective action. Not Considered to be an Incident or Accident. The Field Performance Report is issued when any operational problem occurs or when a potential problem is discovered and corrected. Any unplanned event or customer concern, regardless of its significance should be reported with an FPR. See Appendices 12, 17, and 21. Incident (Part 191.3): An event that involves the unplanned release of product from a pipeline and results in a death or personal injury necessitating in-patient hospitalization; an estimated property damage, including cost of gas lost worth $50,000 or more; or a condition or event that is significant in the judgment of the operator with or without an associated release of product. An event that is significant in the judgment of the operating company, even though it does not meet the DOT criteria above, can be considered an Incident.
Incident (Part 195.50 Accident): Reporting Incidents. An Incident Report is required for each failure in a pipeline system subject to this part in which there is a release of the hazardous liquid or carbon dioxide transported resulting in any of the following: (a) Explosion or fire not intentionally set by the operator. (b) Loss of 5 gallons (19 liters) of hazardous liquid or carbon dioxide. (c) Escape to the atmosphere of more than 5 barrels (0.8 cubic meters) a day of highly volatile liquids. (d) Death of any person. (e) Bodily harm to any person resulting in one or more of the following: (1) Loss of consciousness. (2) Necessity to carry the person from the scene. (3) Necessity for medical treatment. (4) Disability which prevents the discharge of normal duties or the pursuit of normal activities beyond the day of the accident. (f) Estimated property damage, including cost of clean-up and recovery, value of lost product, and damage to property of the operator or others, or both, exceeding $50,000. An event that is significant in the judgment of the operating company, even though it does not meet the DOT criteria above, can be considered an Incident. See Incident An individual technician who has been involved in an incident or accident will be suspended immediately and will be drug tested. Notification will be made to the HSE Department, Service Center Manager, the Regional Manager and Central Services Group. Knowledge: A body of information applied directly to the performance of a task. KSA: Knowledge, skill and ability. Monitoring: A means of confirming that an individual performs covered tasks in accordance with applicable standards or procedures. Non-Qualified: An individual who has not been successfully evaluated and is not able to perform a covered task without being directed/observed by an individual who is qualified to perform the task. On-the-Job Training: Instruction at or near the work setting. Operator: An individual who performs a covered task; also known as a Technician. Performance: Demonstration of the knowledge, skills and abilities (KSAs) required to complete a task. Pipeline Facility: A pipeline segment that is physically connected to an active pipeline system regardless of whether or not product is flowing through the pipeline. An
appurtenance that has been temporarily removed from the system for maintenance is not considered part of the facility in its removed state. Proctor: One selected to administer a written examination. Qualified: An individual who has been successfully evaluated by using the evaluation methods specified by TDW and is able to properly perform a specified task and recognize and react to the abnormal operating conditions that may be encountered during the performance of the task. Pipeline operator personnel and Contractor personnel must be qualified in accordance with DOT Operator Qualification regulations in the USA. Revocation: Cancellation of an individuals qualification to perform an identified covered task(s). Safety or integrity: The state of a pipeline being operationally sound (as affected by maintenance, construction, and operation activities) or having the ability to withstand the stresses imposed during operations. Safety Training: The comprehensive process each TDW technician is required to maintain. Safety training is not a direct requirement of Operator Qualification Regulations. However, it is a vital requirement of the TDW Operator Qualification Plan. See Appendix 6. Skill: The ability to perform mental and physical activities acquired or developed through training or experience. Span of Control: The number of non-qualified individuals that a qualified individual can direct and observe for the conditions under which the task is being performed. The Qualified person must be able to take immediate corrective action. Subject Matter Expert (SME): An individual who possesses knowledge and experience in the process / discipline they represent. Subsequent Qualification: Re-qualification at required intervals. Evaluations for subsequent qualification have the same content as initial evaluations, including a written or oral test and a performance verification by an approved evaluator. Suspension: Temporary prevention of a qualified individual from performing identified covered task(s). Task: A defined unit of work, having an identifiable beginning and end, and specific actions that are observable and measurable. Technical Services: The department within TDW with responsibility for technical integrity or a designated technical authority. Technician: An individual who performs a covered task; also known as an operator. Test Proctor: A person designated to assure controlled environment during written tests. This person is not required to be a qualified technician. Trainer: An individual who possesses knowledge and experience in the process / discipline they represent necessary to train others in a particular task.
Training: Instructing individuals using materials designed to convey the skills and knowledge necessary to perform a particular task. Training Program: The written description, processes, procedures, training materials, and training tests that establish and document training.
3.1
Covered Task List (See Appendix 1)
This plan currently includes the covered tasks listed in Appendix 1. The covered tasks were identified by meeting the four part test, by consensus of industry groups, and by consensus of pipeline operators. As contractors, TDW must accept the covered task determination of pipeline operators.
4.0
Evaluation Process
Persons with the responsibility for evaluating an individuals qualifications to perform covered tasks will have the required knowledge through education, training or experience to ascertain the ability of the individual. Persons who observe a Technician or Trainee in a simulated or live task must be qualified technicians or an established subject matter expert (SME). See Appendix 8 for current evaluators and their individual credentials.
4.1
Methodology
The methodology for evaluating covered tasks will include all of the following: 1. Written exams 2. Oral exams 3. Observation during: A. Simulation B. Live jobs This plan provides for TDW and third party tests and performance verification forms. See Appendix 1 (Covered Task List) for source. TDW Technicians also undergo the following activities to assure technical quality: 1. Mandatory attendance at training sessions. 2. Historic review of work performance. 3. Field audits of live jobs. 4. Review Board after initial qualification / evaluation.
4.2
Abilities Required
The evaluation of qualification will include an individuals ability to: 1. Perform the task. 2. Recognize and react to Abnormal Operating Conditions. See Appendix 2. 3. Perform work requirements in a safe manner.
4.3
Overview
TDW field technicians receive extensive, on-the-job training, including classroom training, hands-on training and testing during their trainee status. Trainees also accompany and observe live jobs conducted by Qualified Technicians. This on-the-job training process is covered by the appropriate Knowledge/Skills Inventory Form. Each entry is approved by a Manager / Supervisor, Qualified Technician or Technical Services Personnel. Trainees and TDW field technicians attend mandatory technicians schools. Provided by TDW, these schools are formal and rigorous, and include technical product and methodology updates. Re-qualification / evaluation is conducted when expirations are near and follows the same requirements of initial qualification.
4.4
On-the-Job Training (OJT) The Knowledge/Skills Inventory
This process is documented, on-the-job training, under the supervision of a Qualified Technician and management. This process includes the following: 1. Equipment operating capability 2. Field training 3. Equipment knowledge 4. Covered task procedures (See Appendix 1) 5. Prevention of accidental ignition of gas (See Appendix 3) 6. Recognition of Abnormal Operating Conditions (See Appendix 2) 7. Safety training (See Appendix 6) Oral and written tests are administered throughout the process in a proctored and controlled environment. See specific forms in Appendix 6 for each Technician level on specific equipment and situations. These forms indicate the progressive equipment and application requirements for each level.
4.5
Technician Training Schools
This process is conducted under the direction of Technical Services Management, the Global Training Manager and the Pipeline Services Management Team. Typical sessions include the following components: 1. Classroom instruction: Includes basic equipment operation, procedural and technical updates, specific applications and Abnormal Operating Conditions and Safety Training. Hands-on: Instruction, observation and evaluation in simulated or live situations. Testing: Review and correction under the direction of Technical Services Personnel with special emphasis on correcting deficiencies within a specified time frame. Shared technician experience.
2. 3.
4.
4.6
Initial Technician Approval Process and Board Review
This review and approval process conducted by the appropriate Approval Board includes the following steps: 1. 2. 3. 4. 5. 6. 7. Complete review of all signatures listed under the Knowledge/Skills Inventory format. Cumulative Qualification testing score of not less than 80 percent. See Appendix 7. Performance verification results. Complete review of Field Performance Reports (FPR). See Appendix 12, 17 and 21. Complete review of Technician Field Audits. Note: At least one Field Audit must be done on each Technician or Trainee before a position change. Process approval by DOT Compliance Manager Approval Board Members: TDW Services Manager, Central Services TDW Pipeline Services Operations Manager TDW Services Applicable Regional Manager TDW Services Manager, Technical Services TDW Services Applicable Service Center Manager TDW Services Global Training Manager TDW Quality Assurance Manager TDW Operator Qualification Compliance Manager TDW Pipeline Services Safety & Training Coordinator All members of the Approval Board, after a complete review of the above steps, must approve each Technician evaluation and qualification. After receiving formal approval, the Technician is issued a new Qualification badge and the Technician database is updated. See Appendix 4 and 5.
4.7
File Location
Complete technician qualification files are maintained in Tulsa, Oklahoma, with select files at each local service center. Files consist of the following documentation: Knowledge/Skills Inventory Training Materials Training and Records Results of the written or oral test Performance Verification Form Communication of Change Affecting Covered Tasks Field Service Reports Field Audit Reports Records of Suspension Board Approval
4.8 Schedule Monitor/Record Keeper The TDW designated administrative assistants, working with local services centers assures that qualification and re-qualification recordkeeping requirements and schedules are maintained.
Suspension and Revocation The qualification program includes a provision to suspend and reinstate or revoke qualifications. Note: See Appendix 24 for details regarding suspension of Qualification Guidelines.
5.0
5.1
1.
Suspension
When an individuals performance of a covered task contributes to an Incident (Part 191.3) or an Accident (Part 195.50). See definition of incident and accident in this plan. If a Qualified Technician goes 24 months without performing a specific task with specified equipment. When the established cycle for re-qualification of the covered task expires. When an individual fails evaluation or performance requirements. When there is reason to believe an individual is no longer certified to perform the covered task. When a physical or medical impairment prevents an individual from performing essential functions of the job. This includes loss of motor skills, loss of vision and other impairments. When willful or repeated failure to perform in accordance with established policies or procedures are exhibited by an individual. When an individual receives a suspension of duty for substance abuse. When safety performance is lacking or safe operating procedures are not followed.
2. 3. 4. 5. 6.
7. 8. 9.
NOTE: A pipeline operator or primary contractor may choose not to use a particular individual for the current job. NOTE: Disqualified individuals may perform a covered task when they are being directed / observed by a qualified individual except when the disqualification is due to a physical or medical impairment that prevents the individual from performing the essential functions of the job, or a suspension from duty for substance abuse.
5.2
1. 2. 3.
Procedure Following Suspension of Qualification

The suspended individual will be notified immediately. The suspended individuals immediate supervisor will be notified. All appropriate management personnel will be notified.
5.3
Reinstatement
The suspended qualification will be reinstated when one of the following has been completed: 1. 2. 3. It is determined that the technician did not warrant suspension. The technician has completed action to resolve the concern leading to suspension. The qualification has been reestablished through evaluation.
5.4
1. 2.
Revocation
The suspension concerns could not be resolved. The suspended technician no longer has the ability to perform the task.
The suspended technicians qualification will be revoked for the following:
6.0
Communications of Qualification Revisions
Circumstances may arise that will require modification and/or subsequent evaluation of technicians. These circumstances may include, but are not limited to, the following reasons: 1. Modifications to operator policies or procedures. 2. Changes to state or federal regulations. 3. Use of new equipment and/or technology. 4. Product/equipment recalls and industry alerts. 5. Results of Field Performance Reports. 6. Involvement in incidents. 7. Changes in Abnormal Operating Conditions (AOCs) 8. Significant company changes. If the impact of the circumstances is considered significant, the qualification process will be modified and all personnel will be notified and a copy of the communication will be placed in the file for audit purposes. If the impact of the circumstances is major, management will direct that individuals be evaluated again. Communication methods include e-mail, Web-based, fax, or hard copy. Communication will go to TDW Services, Inc. management, regional manager, service center manager, coordinator, office manager, Pipeline Services operations manager, and safety and training manager. Official copies of change documents will be maintained.
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7.0 7.1
Interval for Evaluation and Re-evaluation Subcontractors
See Covered Task List in Appendix 1 for qualification intervals.
It will be the responsibility of TDW to confirm qualification of all subcontractor operators at the same level of a TDW technician, and that they meet the Operator Qualification requirements of the pipeline operator.
8.0
Record Keeping
Qualification records of each technician performing covered tasks will include the following: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Name and Photo Social Security number (or other identifier for international personnel) Employee number Covered tasks for which qualifications are held. Method/s used to evaluate Last evaluation approval date and hire date Person responsible for the evaluation Training history Job history Qualification suspensions, revocations and reinstatement, as well as the action taken to reinstate qualification.
Records may be originals, copies or electronic. Records will be kept on file for each individual for five years from the last performance of a covered task. Pipeline operator may have access to all of the above data on request. Records are kept in Tulsa, Oklahoma, at division headquarters and at the service center where the technician is based.
9.0 Identification of TDW Field Technicians

All TDW Services Field Technicians carry a photo ID. Individual technician data is available upon request. TDW technician qualifications are also listed with NCCER / ISN and Veriforce. See Appendix 1.
10.0 Quality Assurance and Program Effectiveness

TDW reviews the following data on an annual basis to assure program quality and program effectiveness. Review reports are filed with the compliance manager, regional
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manager, TDW Services, Inc. management, Pipeline Services operations manager, and safety and training manager. 1. 2. 3. 4. 5. 6. Review of jobs performed. Review of Field Performance Reports. Review of the number of Incident Reports, or events that adversely affect the safety or integrity of a pipeline. Knowledge and skill inventories of each technician. HSE Training. Management Review Boards.
TDW has an ISO-approved Quality Assurance Program, which assures a flow of information to all.
10.1 Review Intervals

At a minimum, TDW will review the above measures at 12-month intervals.
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11.0 Revision History

Document Control Revision History Page Reason for Change
Original Document
Rev.
0 1 2 3 4
Reviewer
Date Revised
New 10/15/05
8/13/09 4/1/11 4/1/11 4/1/11
17 13 75 & 76
Added Revision History Added Note in 5.0 (Suspension Guidelines) Added Appendix 23 Suspension of Qualification Guidelines
5 5 5
Signature:
Date:
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Appendices
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16
Administration
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Appendix 1: T.D. Williamson Operator Qualification Plan - Current Covered Task List
Covered Task Description

1:2 CT 50, T 50, D 50 611, 612 1414, 1425, 1426 6.1
Evaluation Interval, Method Span of Control TDW B31Q API Veriforce MEA MichCon SAP SO Cal 610
36 months P & W/O
Hot Tapping and Plugging
1081, 1091, 1111, 1131
40.6, 40.7, 40.8, 40.9, 40.91 Gas Liquids 201 705, 706 1432 CTS2011 2011.01 1432.04 40.3 29.1
1414.03 1425.01 1426.02 1426.02.01 1426.02.02
Abnormal operating conditions general (NCCER) AOCF_1 1:2 1:2 1:2 LR 50 W 50 1061 CT 50 CT 50 -
36 months W/O
Prevention of accidental release of gas
36 months P & W/O
Composite material repair sleeve
Launch a pipeline pig or instrument pig 1:2 LR 50 29.2
36 months P & W/O 36 months P & W/O
Receive a pipeline pig or instrument pig 1:1 1:1 1:1 1:3 1021 11 CT50 0131 10.1 0211 8.1 0211, 0201, 0151 5.1
36 months P & W/O
Inspection for Physical damage to buried or submerged pipeline
36 months P & W/O
Measuring with a Pit Gauge
36 months P & W/O
Insert and remove Coupons
Perform Internal Corrosion Mediation 1:5 -
36 months P & W/O 36 months P & W/O 13.4
Prep Surface for Coating
36 months P & W/O
Visual inspection of a surface 1:1 1:2 1:0 1:2 -
36 months P & W/O 1:1 -
0991, 1001, 1011 0211, 0201, 0151 1291 0561, 0571, 0581 0801 1041
15.1 16.1
Use of Probe equipment
Pressure Test
36 months P & W/O 36 months P & W/O
Welding
As specified
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Install Mechanical Clamps and Sleeves
36 months P & W/O
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APPENDIX 2 Abnormal Operating Conditions (AOCs)

INTRODUCTION
The United States Department of Transportation, in adherence to the Pipeline Safety Act of 1992 and the accountable Pipeline Safety and Partnership Act of 1996, requires maintenance personnel to recognize and react properly to abnormal operating conditions. Abnormal operating conditions are defined as a pipeline condition identified by the operator that may indicate a component malfunction, or a deviation from normal operations. The malfunction or deviation may: 1. 2. Indicate a condition exceeding design limits; or Result in a hazard(s) to persons, property, or the environment.
TDW technicians should recognize the following conditions as being abnormal: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Apparent unplanned release of a pipeline fluid (gas or liquid). T.D. Williamson hot tapping and plugging equipment is designed to contain pressurized products. Fire or explosion. Obvious misalignment of the equipment attached to the pipeline facility (fittings, valves, adapters, tapping machines, plugging machines, clamps, etc.). Out-of-date elastomers. Malfunction of the equipment or fittings attached to the pipeline facility. Presence of pipeline pressures exceeding the design limits of the fittings or equipment. Unplanned flow rates. Obvious physical damage to equipment or the pipeline facility. Activation of safety devices. Unplanned status (start up, shut down, open valves, etc.). Interruption of communication. Inadequate odorization of gas or reports of odor. Actual pipeline conditions differ from information on technicians job info sheet.
When abnormal operating conditions exist, the Technician shall: 1. 2. 3. 4. Stop operations and inform project site manager. Follow safety regulations and procedures agreed to with the Pipeline Operator prior to the operation. Take appropriate corrective actions. Inform project site manager and stop working on his portion of the job if the above steps have not corrected the condition.
TDW Services Technicians are trained to recognize abnormal operating conditions. Detailed information on Abnormal Operating Conditions is contained in TDW Services training materials for specific machines and applications.
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TDW technicians are evaluated with NCCER AOC General #AOC FIELD and with Prevention of Accidental Ignition of Gas. TDW technicians are trained with a complete Health, Safety and Environmental Package.
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APPENDIX 3 Prevention of Accidental Ignition of Gas
TDW Services training is based on TDW CT50 and EWEBOQ materials for Prevention of Accidental Ignition of Gas Modules.
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APPENDIX 4 Technician Badge Below is a sample technician badge.
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APPENDIX 5 Technician Database
TDW Services, Inc.

Qualified Pipeline Technician
Name: ___________________________ Employee #: ________________ Current Covered Tasks: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ________________________________________ Current Certification Date: _____________ Certified By:________________________ Initial Certification Date: _________ Title: ________________________ Technician Level: ____________
Certification Method: Oral Test, Written Test, Observation, Work Record Equipment Certifications: See Knowledge Skill/Inventory Forms Job History: See Knowledge Skill/Inventory Forms Training History: Training Title Training Date
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APPENDIX 6 Employee Incident Prevention Program This Employee Incident Prevention Program has been developed for the safety of TDW Services employees and consists of the following components: 1. Statement of Corporate Commitment to Health, Safety and the Environment (HSE). This statement outlines TDWs commitment to our personnel, customers and community. 2. TDW Services provides annual HSE training in a variety of safety subjects to meet TDW, OSHA and DOT requirements associated with our work. See Required Training Programs below. Required Training Programs: Asbestos Awareness Basic Rigging Safety Benzene Safety Blood borne Pathogens Compressed Gas Cylinders Confined Space Entry Crane Safety Driver Training Electrical Safety (non-qualified) Environmental Awareness Excavation Safety (shoring) Fall Prevention/Control Fire Prevention/Control First Aid/CPR Forklift Safety Hand and Power Tool Safety Hazard Communication HAZWOPER Heat Stress Hearing Conservation Hotworks Permits Housekeeping Hydrogen Sulfide Incident Reporting/Investigations Ladder Safety Lifting Safety (back injury prevention) Lockout/tagout (Energy Isolation)
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Materials Handling and Storing Personal Protective Equipment Prevention of Slips, Trips and Falls Respiratory Protection Safety Orientation Scaffolding Safety Supervisor HSE Management Unsafe Condition Reporting (Hazard Identification/Near-Miss) Vehicle Safety 3. TDW Services HSE Manual. The HSE Manual, issued with a revision date, represents the most current formal HSE program information. The TDW HSE Manual is available in CD-ROM format or on the TDW internal Web site, InfoWorld. The HSE Manual Table of Contents is as follows: Corporate Commitment to HSE. Incident Investigation Policy. Abrasive Wheel Program. Asbestos Program. Assured Grounding Program. Benzene Safety Program. Blood borne Pathogen Program. Compressed Gas Program Contractor Management Program. Corrective Action/Disciplinary Program. Excavation Safety Program. Fall Protection Program. Fire Safety Program. Hazard Communication Program. HAZWOPER, Emergency Response Program. Hazard Identification/Near-Miss Reporting. Hearing Conservation Program. Heat Stress Safety Program. Hoisting Equipment Program. Housekeeping Program. HSE Meeting Policy. HSE Performance Goals Policy.
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Hydrogen Sulfide Safety Program. Lead/Cadmium Awareness Program. Management of Change Program. Medical Services/First Aid Program. Metals Exposure Program. NORM (Naturally Occurring Radioactive Materials) Program. OSHA Inspection Policy. Personal Protective Equipment (PPE) Program. Powered Industrial Lift Truck (Forklift) Program. PSM (Process Safety Management) Program. Respiratory Protection Program. Safe Works Program 34.1 Confined Space Program. 34.2 Hot Work Program. 34.3 Lockout/Tagout, Control of Hazardous Energy Program. 34.4 Permit Form. Scaffolding and Ladder Guidelines. Short Service Employee Program. Toxic Substance Control Program. Vehicle Safety Program. It is the responsibility of T.D. Williamson, Inc. management to assure that these programs are implemented and enforced at all T.D. Williamson, Inc. facilities. The Health, Safety and Environment Department, reporting directly to the VP Human Resources, will audit T.D. Williamson, Inc. facility operations and direct management towards achieving compliance with the HSE Programs and employee training requirements. TDW Field Technicians are required to complete a Pre-Job Site Risk Assessment using the appropriate HSE form before each job.
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APPENDIX 7 Field Audit Questionnaire (All Tasks) TDW Services Pre-Audit Information Requirements
Conducted by TDW Technical Services Personnel
No DirectionObserve Only Job Number __________________________ Date ________________ Technician __________________________ Customer ___________ Customer Contact _____________________ Phone _______________ Address ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ Job Location ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Brief Job Description ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Remarks: (Weather, Job Site Conditions, Other) ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________
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APPENDIX 7 (Continued) Field Audit Questionnaire (All Tasks) TDW Services List any procedures or actions of technician that should be considered for inclusion in the standard procedures. ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ____________________________________________________________ List any procedures or actions of technician you disapprove of and why. ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ____________________________________________________________ List any equipment or combinations of equipment that might be unusual but made the job easier. ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ____________________________________________________________ List any equipment that you consider needs special attention and why. ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ____________________________________________________________ General Remarks: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ____________________________________________________________
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APPENDIX 7 (Continued) TDW Services General Comments on Technician & Equipment (All Tasks)
Yes Does technician wear all required personal protective safety equipment as applicable? Does technician wear TDW uniform? Is the uniform clean? (Give adequate consideration to site conditions, etc.) Is the TDW vehicle clean? (Give adequate consideration to site conditions, etc.) Does technician have all safety equipment per Technician Manual Section 19.14.2? Is the service equipment clean? Is the appearance of the equipment satisfactory? Did TDW present a professional image?
No
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APPENDIX 8 TDW Approved Evaluators

(Revised April 1, 2011)
Al Butler
Associates Degree from Tulsa Community College, 25 years industry experience as a geometry pig field technician, pig tracker technician, leak detection technician, corrosion detection technician, factory field representative and troubleshooter. Approved OQ Evaluator by TDW, NCCER and Veriforce. Nashville Automotive/Diesel and Welding College Certificate, Louisiana Licensed Plumber, 20 years experience with TDW as a hot tapping and plugging technician, project coordinator, Master Technician and Trainer/Evaluator. Approved OQ Evaluator by TDW, NCCER and Veriforce. 9 years as oil field technician, 21 years experience with TDW as machinist, buyer, customer service representative and hot tapping and plugging technician. Approved OQ Evaluator by TDW, NCCER and Veriforce. BS Oral Roberts University, MBA, 15 years experience, Qualified Pipeline Services Project Manager, Approved Customer Trainer, NCCER Approved Evaluator. 20 years experience at TDW as Customer Trainer and hot tapping and plugging technician. Approved OQ Evaluator by TDW, NCCER and Veriforce. BS Texas A&M University, 5 years experience, Qualified Pipeline Services Project Manager, Approved Customer Trainer, NCCER Approved Evaluator. BS University of Oklahoma, 25 years experience, Qualified Pipeline Services Field Operations Manager, Approved Customer Trainer, NCCER Approved Evaluator. 10 years experience, Qualified Pipeline Services Field Superintendent, Approved Customer Trainer, NCCER Approved Evaluator. 20 years experience at TDW as Customer Trainer and hot tapping and plugging technician, PE pipe welder. Approved OQ Evaluator by TDW, NCCER and Veriforce.
Brent Deaville
Tom Giles
John Morrow
Jackie Morton
Lloyd Pirtle
Lee Shouse
Tanner Tibbets
Darrel Trout
30
Hot Tapping & Plugging
31
32
APPENDIX 9 Knowledge & Skills Inventory

KNOWLEDGE/SKILLS INVENTORY (Hot Tapping & Plugging) Hot Tapping Technician (Hot Tap Only) HT&P Application Orientation: Gain operator capability through intensive field training. Equipment: T-101 Model 360 Model 660/760 Model 1200 Model T-203 Plate Taps Pipeline Medium Gas Liquid LPG Hi-Flow Other Equipment Orientation: Identify and describe the major components of the equipment. Equipment: T-101 Model 360 Model 660/760 Model 1200 Model T-203 Cutters Equipment Orientation: Describe the operation and procedures a technician will follow for service jobs requiring the following equipment or applications. Equipment: T-101 Model 360 Model 660/760 Model 1200 Model T-203 Plate Taps Approval* = Approved by Master Technician or Technical Services personnel TDW Services Approval* Date Approval* Date PressureTemperature Sales Order Job Description Supervisor Date Name:
TDW SERVICES - 235 (Rev. 6/03)
33
APPENDIX 9 (Continued) Knowledge & Skills Inventory

KNOWLEDGE/SKILLS INVENTORY (Hot Tapping & Plugging) Hot Tapping and PluggingTechnician HT&P Application Orientation: Gain operator capability through intensive field training. Sales Equipment: Order SHORTSTOPP 60 Plugging Machine SHORTSTOPP 275 Plugging Machine SHORTSTOPP II Plugging Machine SHORTSTOPP 300D Plugging Machine STOPPLE Plugging < 500 psi Tapping >1000 psi Pipeline Medium Gas Liquid LPG Hi-Flow Other Pressure Temperature

Job Description Supervisor
Date
Equipment Orientation: Identify and describe the major components of the equipment. Equipment: SHORTSTOPP 60 Plugging Machine SHORTSTOPP 275 Plugging Machine SHORTSTOPP II Plugging Machine SHORTSTOPP 300D Plugging Machine SANDWICH Valve

Approval*
Date
Equipment Orientation: Describe the operation and procedures a technician will follow for service jobs requiring the following equipment or applications. Equipment: SHORTSTOPP 60 Plugging Machine SHORTSTOPP 275 Plugging Machine SHORTSTOPP II Plugging Machine SHORTSTOPP 300D Plugging Machine SANDWICH Valve Approval* = Approved by Master Technician or Technical Services personnel

Approval*
Date
TDW Services
34

KNOWLEDGE/SKILLS INVENTORY (Hot Tapping & Plugging) Hot Tapping and Plugging Technician Level 1
HT&P Application Orientation: Gain operator capability through intensive field training. Sales Equipment: Order Job Description Supervisor T-203 Angle Tap Plate Tap Model 1200 Taps > 400 F STOPPLE Plugging > 500 psi Pipeline Medium Gas Liquid LPG Hi-Flow Other Pressure Temperature
Date
Equipment Orientation: Identify and describe the major components of the equipment. Equipment: T-203 Model 1200 Angle Tap Plate Tap SHORTCUTT Valve SANDWICH Valve

Approval*
Date
Equipment Orientation: Describe the operation and procedures a technician will follow for service jobs requiring the following equipment or applications. Equipment: T-203 SHORTSTOPP 275/500 Angle Tapping Plate Tapping Approval* = Approved by Master Technician or Technical Services personnel
Approval*
Date
TDW Services
35

KNOWLEDGE/SKILLS INVENTORY (Hot Tapping & Plugging) Hot Tapping and Plugging Technician Level 2 HT&P Application Orientation: Gain operator capability through intensive field training. Equipment: Model 1220 Plugger 1 Model 1220 Plugger 2 Model 1220 Plugger 3 STOPPLE Plugging > 1000 psi Intermediate-Temp job < 400 F Intermediate-Temp job < 400 F Pipeline Medium Gas Liquid LPG Hi-Flow Other PressureTemperature
Sales Order
Job Description
Supervisor
Date
Equipment Orientation: Identify and describe the major components of the equipment. Equipment: Model 1220 Plugger Model 1200 STOPPLE Plugging > 500 psi Intermediate-Temp job < 400 F TDW Fittings: Assembly components and basic codes
Approval*
Date
Equipment Orientation: Describe the operation and procedures a technician will follow for service jobs requiring the following equipment or applications. Equipment: Model 1220 Plugger STOPPLE Plugging >500 psi Intermediate-Temp job < 400 F Approval* = Approved by Master Technician or Technical Services personnel
Approval*
Date
TDW Services
TDW Services - 235 (Rev. 6/03)
36

KNOWLEDGE/SKILLS INVENTORY (Hot Tapping & Plugging) Hot Tapping and Plugging International Master Technician HT&P Application Orientation: Gain operator capability through intensive field training. Sales Equipment: Job Description Order Intermediate-Temp job < 400 F STOPPLE Plugging > 36" Folding Plugger > 24" Tapping >500 psi STOPPLE Plugging >500 psi Special Applications Troubleshooting Pipeline Medium Gas Liquid LPG Hi-Flow Other Pressure Temperature

Supervisor
Date
Equipment Orientation: Qualify performance of maintenance and repair and diagnostics. Equipment Folding Plugger STOPPLE Plugging > 36" High-Temperature job (all) 904
Approval*
Date
Equipment
Approval*
Date
Equipment Orientation: Describe the operation and procedures a technician will follow for service jobs requiring the following equipment or applications. Equipment: High-Temperature job (all) Tapping >500 psi STOPPLE Plugging > 36" 904 Folding Plugger Approval* = Approved by Master Technician or Technical Services personnel
Approval*
Date
TDW Services
37

KNOWLEDGE/SKILLS INVENTORY (Hot Tapping & Plugging) Hot Tapping and Plugging Master Technician HT&P Application Orientation: Gain operator capability through intensive field training. Equipment: High-Temperature job > 400 F High-Temperature job > 400 F Large Diameter Folding Plugging >30" STOPPLE Plugging > 36" STOPPLE Plugging >500 psi Tapping >1200 psi Freeze Plug Special Applications Troubleshooting High-Temperature job < 4" ; >14" Pipeline Medium Gas Liquid LPG Hi-Flow Other Sales Order Job Description Supervisor Date
PressureTemperature
Equipment Orientation: Qualify performance of maintenance and repair and diagnostics. Equipment: Approval* Date High-Temperature job (all) 904 Freeze Plug
Equipment:
Approval*
Date
Equipment Orientation: Describe the operation and procedures a technician will follow for service jobs requiring the following equipment or applications. Equipment: High-Temperature job (all) STOPPLE Plugging >500 psi STOPPLE Plugging > 36" Tapping > 1480 PSI Freeze Plug Troubleshooting Approval* = Approved by Technical Services personnel
Approval*
Date
TDW Services
38
APPENDIX 10 Field Audit Questionnaire for TDW Services Hot Tapping & Plugging Technicians Performing Work on Job Site
PURPOSE
To verify that at certain intervals the technicians, while working in the field covered tasks, follow the instructions as provided by TDW manuals and procedures. Variations will be listed and need to be discussed with the immediate supervisor and the technician who performed the job.
Yes 1. Has technician received proper instructions from his immediate supervisor? 2. Does technician have a clear understanding of what the job entails? 3. Has technician discussed the project with the customer, and is there a clear understanding of what is expected from TDW and from the customer? 4. Has technician reviewed HSE issues by completing TDWs PreJob Site Assessment form and received clearance from the customers Safety Representative? 5a. Has fitting installation received inspection, including pressure test? 5b. Is there written evidence of a pressure test? If not, technician has to initiate this test. 6a. Has technician checked for proper installation (gaskets, correct centering) of equipment, including SANDWICH Valve and cutter? 6b. In the case of LOCK-O-RING Flanges, has technician checked free movement of LOCK-O-RING Segments, counted turns of segment screws, took dimensions of face of flanges, and properly listed on measuring card? 7. Is TDW equipment in proper condition? (This reflects the care at the Service Center and transport.)
No
39
Appendix 10 (Continued) Field Audit Questionnaire/TDW Services Technicians (Hot Tapping & Plugging) Yes 8a. Are manuals available with technician? 8b. Does technician use them? 9. Check that measurement cards are being used and dimensions properly taken and filled out on the card. 10. Check for proper alignment of tapping machine. 11. Correct cutter speed in relation to cutter size. 12. Proper purging of adapter. 13a. Is tapping machine working correctly? 13b. Is maintenance required? 14. Does technician keep contact with customer during work and advise him of progress? Also, observe in what manner he does keep this contact. 15. After completion of hot tap, is proper care taken while venting tapping adapter? 16. Was the proper sequence of steps followed in reentry / LOCK-O-RING Plug recovery? 17. When a STOPPLE plugging operation is required, check for installation of STOPPLE equipment. 18. Is sealing element correct I.D., based on information from customer and coupon? 19. Is oil leaking out of observation hole on hydraulic cylinder? 20. Are bypasses (if installed) opened before STOPPLE Plugging Heads are set in line and air properly vented? 21. Is the setting of the plugging heads performed as described in the manual Pub. No. S2A (i.e., use of bar clamp and possible movement of bar while venting isolation section)? 22a. Is isolated section properly vented to atmosphere? 22b. Has it been discussed with customer so that no hazardous gases are vented in the atmosphere without customer approval? No
40
Appendix 10 (Continued) Audit Questionnaire/TDW Services Technicians (Hot Tapping & Plugging) Yes 23a.Before pipe is cut, has there been a check for leakage past the sealing elements; and, if so, what has been done to correct it? List Corrective Actions: 23b. Has the cold cutting operation been discussed with the customer before the cut begins? 24. Does the customer check for explosion-proof condition before welders make tie-in? (This is a customer responsibility, but a comment from the technician in case this is not done would prove to be very helpful). 25. After customer has performed tie-in work, does technician use proper method of line fill and pressure equalization? 26. Check for correct sequence of STOPPLE Plugging Head removal. 27. Closing of SANDWICH Valves. 28. Proper de-pressurizing of bypass (if any). 29. De-pressurizing of STOPPLE Plugging Head Housing. 30. Proper preparation of LOCK-O-RING Plug installation in tapping machine adapter. 31. Checking and listing the correct dimension on card in regard to LOCK-O-RING Plug setting. 32. Check to see that Technician has LOCK-O-RING Plug completely retracted into the tapping adapter. 33. Is there an external bypass? 34. Does technician use procedures as listed in technician manual? 35. Check to see if SHORTPLUG or LOCK-O-RING Plug is in secure position (down and final up). No
41
Appendix 10 (Continued) Field Audit Questionnaire/TDW Services Technicians (Hot Tapping & Plugging) Yes 36. Pressure venting of adapter after bypass is closed off. 37. Dismantling of equipment and review with customer. (Comments, etc., received by customer should be listed, positive and negative.) No
Auditor: ____________________________ ____________ Signature Date
Supervisor: _________________________ Signature
____________ Date
42
APPENDIX 11 Directed/Observed Form (Hot Tapping & Plugging)

TDW SERVICES Technician Skills Report
Part of OJT To: From: Date:
Technician: ___________________________ SO#:____________________________ Customer: _________________________ Location:_________________________ Job Description: _______________________ Review Project with Customer: ______________________________________________________________________ Moving Equipment: ______________________________________________________________________ Mounting Equipment: ______________________________________________________________________ Making Taps: _________________________________________________________________ Assembling STOPPLE Plugging Head: ______________________________________________________________________ Setting STOPPLE Plugging Head: ______________________________________________________________________ Pulling STOPPLE Plugging Head: ______________________________________________________________________ ______________________________________________________________________ Setting Plug: _____________________________________________________________________ Removing Equipment: ______________________________________________________________________ Measurement Card: ______________________________________________________________________ Comments: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ cc: Technician/Coordinator/Technical Services/Master File
__________________________________________________ Observer Signature
43
APPENDIX 12 Field Performance Report Hot Tapping & Plugging

# ____________________________________ DATE: _____________________________ INITIATOR: _________________________ SALES ORDER# ____________________ A. Nature of Problem (to be completed by Initiator): CUSTOMER: __________________________ _____________________________________ JOB DESCRIPTION: ____________________ _____________________________________
B. Probable Root Cause: (to be completed by Service Center Manager or Designee):
C. Corrective/Preventive Action Required: (to be completed by Service Center Manager or Designee)

Yes No Implementation By_ ___________________ Effective Date__ ______________________ Corrective/Preventive Action: _________________________________________________
D. Corrective/Preventive Action Implemented: (to be completed by Director, Technical Solutions or Designee) _______ Suitable & Effective:________
Incident Report Codes: (to be completed by Director of Technical Solutions or Designee) Distribution: TDW Services Manager, Central Services TDW Pipeline Services Operation Manager TDW Services Applicable Regional Manager TDW Services Manager, Technical Services TDW Services Applicable Service Center Manager TDW Services Global Training Manager TDW Quality Assurance Manager TDW Operator Qualification Compliance Manager TDW Pipeline Services Safety & Training Coordinator Hot Tap STOPPLE Plug Setting Coordination ORIGIN: ________ Equipment Set Up ________ Jobsite ________ Conclusions ________ Originator I (Internal) E (External)
______________________________________________ Signature
44
TDW TECHNICIAN PROMOTION EVALUATION FORM

To Be Completed by the Service Center Manager This form is to be used for the advancement From Tech Trainee to Hot Tap Technician Name: Total Evaluation: Current Job Title Requested Job Title Comments: Specific Reasons This Person is Ready for Promotion 0 Date:
Action Plan: 1
Specific Actions to be taken for future promotion or to address performance deficiencies.
APPROVAL BOARD:
Regional Manager
Service Center Manager
Central Services Engineering/Manager
Quality Assurance
Operator Qualification Trainer / Evaluator
Global Training Manager
HTP-12 Attachment 6.1 (B) TDWS-228 (Rev. 11/10)
45
NOTE: COMPLETE ALL AREAS HIGHLIGHTED IN YELLOW

Technician Evaluation: SKILLS PERFORMANCE Job Performance Test Scores Customer Relations Attitude Communication 0 0 0 0 0 0 WEIGHTED VALUE X X X X X 35% 25% 25% 10% 5% = = = = = 0.0 0.0 0.0 0.0 0.0 Date:
JOB PERFORMANCE (35% OF Total Rating)

Able to do standard jobs satisfactorily-may not be able to handle variables-Jobs selected by SC Manager (Score 0 through 10)
A.
B.
Conscientiously operates HT&P Equipment, Trucks, and Hand Tools in such a way as to conserve TDW capital. (Score 0 through 10)
C.
Technician Errors Recorded on FPR's Score # of Tech Error FPR's 0 10 1 6 2 3 3 0
Response Our Target Goal Monitor Some Concern Serious Concern
D.
Maintains knowledge and practices all TDW HSE requirements in the shop and completes Job Safety Analysis forms as needed. (Score 0 through 10) (Completed by Manager.) Maintains knowledge and practices all TDW HSE requirements in the field and completes PreJob Safety Assessment form for all jobs. (Score 0 through 10)(Completed by Trainer/Mentors in field)
E.
TEST SCORES (25% of Total Rating) Ambassador Training for Technicians New to TDW (Safety, Value System, OQ, ISO, Legal Issues, HR Issues, Finance, Reports & FPR's) - Yes or No
A.
B.
Test Score -
Hot Tapping Test (Ave.of HT1 and HT2)
46
CUSTOMER RELATIONS (25% of Total Rating) Please rank using the scale below each item Score A. 0 Validated complaints within the past year from customers. # of Complaints Score Response 0 10 Our Target Goal 1 6 Monitor 2 3 Some Concern 3 0 Serious Concern
B.
Written and/or Verbal Commendations # of Commendations Score 3+ 10 2 6 1 3 0 0
ATTITUDE (10% of Total Rating) A. B. 0 0 Obeys Orders / Commands (Score 1 through10) Cooperation (Score 0 through 10) Self-starter - Looks for work to do in the Shop or Field, whether it is "Their Job" or not. (Score 0 through 10) Seeks ways to improve their and/or TDW performance (Score 0 through 10)
C. D.
0 0
COMMUNICATION and ADMINISTRATION (5% of Total Rating) A. 0 Manages Expenses, Credit Card Account and Travel Arrangements. (Score 0 through 10)
B.
Administration Scoring (Accurate and Timely Completion of Reports - FPR's, Job Paperwork, Expense Reports, Training Forms) (Score 0 through 10) Career Plan (Optional)- Give as much detail as possible
PASSING SCORES
WRITTEN TEST SCORES: HOT TAP TECHNICIAN 80% 80% FOR ALL LEVELS TOTAL EVALUATION
47

To Be Completed by the Service Center Manager This form is to be used for the advancement From Hot Tap Technician To Level 1 Name: Total Evaluation: Current Job Title Requested Job Title Comments: Specific Reasons This Person is Ready for Promotion 0.00 Date:
Action Plan: 1
APPROVAL BOARD:
Regional Manager
Quality Assurance
48

Technician Evaluation: SKILLS PERFORMANCE Job Performance Test Scores Customer Relations Attitude Communication 0 0 0 0 0 WEIGHTED VALUE X X X X X 35% 25% 25% 10% 5% = = = = = 0.0 0.0 0.0 0.0 0.0 Date:

Able to do standard jobs satisfactorily-may not be able to handle variables-Jobs selected by SC Manager (Score 0 through 10)
A.
B.
Conscientiously operates HT&P Equipment, Trucks, and Hand Tools in such a way as to conserve TDW capital. (Score 0 through 10)
C.
Technician Errors Recorded on FPR's Score # of Tech Error FPR's 0 10 1 6 2 3 3 0
D.
E.
TEST SCORES (25% of Total Rating) A. 0 Test Score Plugging Test Score
49
B.
C.
Observance shows good customer relationship while performing job and in handling job variables and difficult situations. (Score 0 through 10) (To be given to SCM by Trainer from Field Audit) Customer Relationship Score Excellent 10 Good 8 Average 5 Needs Work 3 Poor 0
C. D.
0 0
COMMUNICATION and ADMINISTRATION (5% of Total Rating) A. B. 0 0 Manages Expenses, Credit Card Account and Travel Arrangements. (Score 0 through 10) Reports are Suitable for Customer Use. (Score 0 through 10) Administration Scoring (Accurate and Timely Completion of Reports - FPR's, Job Paperwork, Expense Reports, Training Forms) (Score 0 through 10) Career Plan (Optional)- Give as much detail as possible
C.
PASSING SCORES
WRITTEN TEST SCORES: LEVEL I TECHNICIAN 80% 85% FOR ALL LEVELS TOTAL EVALUATION
50

To Be Completed by the Service Center Manager This form is to be used for the advancement From Tech Level 1 to Tech Level 2 Name: Total Evaluation: Current Job Title Requested Job Title Comments: Specific Reasons This Person is Ready for Promotion 0.00 Date:
Action Plan: 1
APPROVAL BOARD:
Regional Manager
Quality Assurance
51


Completes standard jobs satisfactorily and is able to follow instructions or adapt for the variations from standard. Able to analyze variations on job site to be able to phone for recommendations and/or assistance. (Score 0 through 10) Conscientiously operates HT&P Equipment, Trucks, and Hand Tools in such a way as to conserve TDW capital. (Score 0 through 10)
A.
B.
C.
Technician Errors Recorded on FPR's # of Tech Error FPR's Score 0 10 1 6 2 3 3 0
D.
E.
TEST SCORES (25% of Total Rating)
A.
Test Score -
Applicable Test Score(s)
52
B.
C.
C. D.
0 0
COMMUNICATION and ADMINISTRATION (5% of Total Rating) A. B. 0 0 Manages Expenses, Credit Card Account and Travel Arrangements. (Score 0 through 10) Reports are Suitable for Customer Use. (Score 0 through 10) Has acceptable reporting capabilities for project status and limited technical issues. (Score 0 through 10) Administration Scoring (Accurate and Timely Completion of Reports - FPR's, Job Paperwork, Expense Reports, Training Forms) (Score 0 through 10) Career Plan (Optional)- Give as much detail as possible
C.
D.
PASSING SCORES
WRITTEN TEST SCORES: LEVEL II TECHNICIAN 80% 85% FOR ALL LEVELS TOTAL EVALUATION
53

To Be Completed by the Service Center Manager This form is to be used for the advancement From Tech Level 2 to International Master Technician Name: Total Evaluation: Current Job Title Requested Job Title Comments: Specific Reasons This Person is Ready for Promotion 0.00 Date:
Action Plan: 1
APPROVAL BOARD:
Regional Manager
Quality Assurance
54


Does all jobs satisfactorily and is capable of making suggestions and/or recommendations about equipment and procedures for the unusual job - can review and recommend to resolve incidents. (Score 0 through 10) Conscientiously operates HT&P Equipment, Trucks, and Hand Tools in such a way as to conserve TDW capital. (Score 0 through 10)
A.
B.
C.
D.
E.
TEST SCORES (25% of Total Rating) International Master Review Board and Test (Average of all test scores)
A.
Test Score -
B.
Written and/or Verbal Commendations Score # of Commendations 3+ 10 2 6 1 3 0 0
55
C.
C. D.
0 0
C.
D.
PASSING SCORES
WRITTEN TEST SCORES: 80% FOR ALL LEVELS
INT'L MASTER TECHNICIAN*
90%
TOTAL EVALUATION
* - Not used in the US
56

To Be Completed by the Service Center Manager This form is to be used for the advancement From Tech Level 2 to Master Technician Name: Total Evaluation: Current Job Title Requested Job Title Comments: Specific Reasons This Person is Ready for Promotion 0.00 Date:
Action Plan: 1
APPROVAL BOARD:
Regional Manager
Quality Assurance
57

Technician Evaluation: SKILLS PERFORMANCE Job Performance Test Scores Customer Relations Attitude Communication 0 0 0 0 0 0 WEIGHTED VALUE X X X X X 35% 25% 25% 10% 5% = = = = = 0.0 0.0 0.0 0.0 0.0 Date:

Does all jobs satisfactorily and is capable of making suggestions and/or recommendations about equipment and procedures for the unusual job - can review and recommend to resolve incidents. (Score 0 through 10) Conscientiously operates HT&P Equipment, Trucks, and Hand Tools in such a way as to conserve TDW capital. (Score 0 through 10)
A.
B.
C.
D.
TEST SCORES (25% of Total Rating) Master Review Board and Test (Average of all test scores)
A.
Test Score -
B.
Written and/or Verbal Commendations Score # of Commendations 3+ 10 2 6 1 3 0 0
58
C.
C. D.
0 0
C.
D.
PASSING SCORES
WRITTEN TEST SCORES: MASTER TECHNICIAN 80% 90% FOR ALL LEVELS TOTAL EVALUATION
59
60
Composite Wrap Installation
61
62
APPENDIX 14 Knowledge & Skills Inventory Composite Wrap Repair

RES-Q Composite Wrap Training Level I Level II Train-the-Trainer
Completion Date
Location
Skills Installations Straight Pipe Elbow Tee Other High Temperature (Note install temp: Through-Wall Identification Banding
Size
Date
TDW Services
63
APPENDIX 15 Field Audit Questionnaire/TDW Services Composite Wrap
PURPOSE
To verify that at certain intervals our technicians, while performing a covered task in the field, follow the instructions as provided by TDW manuals and procedures. Variations will be listed and need to be discussed with the immediate supervisor and the individual that performed the job.
Yes
No
1. Did technician receive proper instructions from his / her immediate supervisor? 2. Did technician have a clear understanding of what the job entails? 3. Did technician discuss the project with the customer, and was there a clear understanding of what was expected from TDW and from the customer? 4. Did technician review HSE issues by completing TDWs PreJob Site Assessment form and receive clearance from the customers Safety Representative? 5. Was a Solution Assessment with an assigned Case Number (CN) completed, and information verified with the customer prior to installation? 6. Engineering Design Calculations CN matched with Solution Assessment for the Wrap Installation? 7. Did technician identify materials required to complete the wrap installation to the Packing List included with wrap materials? 8. Did technician inspect the repair area and determine the requirements consistent with the installation instructions and Solution Assessment? 9. Were epoxy sets stored at a temperature between 60 F and 80 F for a minimum of 12 hours prior to use?
64
Appendix 15 (Continued) Field Audit Questionnaire/TDW Services Composite Wrap
Yes
No
10. Did technician check the use before date of the kits to ensure they are current for use? 11. Did technician wear protective gloves and safety glasses during preparation and during installation of the wrap? 12. Did technician properly match epoxy sets prior to mixing for use? 13a. Did technician measure and record the surface roughness of the pipe? 13b. Was the surface roughness between 1 and 4 mils? 14. Was the repair area marked with tape two inches beyond wrap width? 15. Was a dry wrap completed prior to application on tees, elbows, irregular surfaces or components? 16. Was the epoxy filler mixed to consistent color and applied to pipe component to fill or prepare defect level with circumference of pipe surface? 17. If used, was the matched primer set mixed to consistent color before application? 18. If used, was the primer applied to pipe approximately 20 mils thickness extending to inside edge of tape? 19. If used, did technician inspect both sides of barrier fabric to ensure total saturation in the wet-out process? 20. Did technician inspect both sides of carbon fabric to ensure total saturation in the wet-out process? 21. Did technician start wrap edge 90 degrees to the pipe surface to be wrapped? 22. Did technician smooth out wrap to ensure tightness of layers?
65
Appendix 15 (Continued)
Field Audit Questionnaire/TDW Services Composite Wrap
Yes
No
23. Did technician remove marking tape from pipe? 24a. Was the peel ply material applied to the wet composite? 24b. Was the customer informed on when and how to remove the peel ply? 25. Did technician dispose of all used containers and materials? 26. Was the customer advised of cure time, estimated time to return to full service?
Auditor: ____________________________ ____________ Signature Date Supervisor: _________________________ Signature ____________ Date
66
APPENDIX 16 Directed/Observed Form Composite Wrap

TDW SERVICES Installer Skills Report
Part of OJT To: From: SO#: Date: ____________________
Installer : _________________________ Customer: _________________________
Location: __________________
Job Description: _____________________________________________________________________ Review Solution Assessment, Design Calculations, and installation plan for project with Customer: ______________________________________________________________________ Composite Wrap Materials: ______________________________________________________________________ Preparation of Composite Wrap: ______________________________________________________________________ Preparation of the Pipeline: ______________________________________________________________________ Documentation for project completed, distribution to Customer and Service Center: ________________ Clean up and disposal of materials: ______________________________________________________________________ ______________________________________________________________________ Comments: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ___________________________________ cc: Coordinator/Technical Services/Master File _________________________ Observer Signature
67
APPENDIX 17 Field Performance Report Composite Wrap

# ____________________________________ DATE: _____________________________ INITIATOR: _________________________ SALES ORDER# ____________________ A. Nature of Problem (to be completed by Initiator)
(Case Number CN# - Attach copy of Solution Assessment, Design Calculations)
CUSTOMER: __________________________ _____________________________________ JOB DESCRIPTION: ____________________ _____________________________________ COMPOSITE INSTALLER: _______________

Incident Report Codes: (to be completed by Director of Technical Solutions or Designee) Distribution: TDW TDW TDW TDW TDW TDW TDW SERVICES Manager Central Services SERVICES Applicable Regional Manager SERVICES Manager of Technical Services SERVICES Applicable Service Center Manager SERVICES Quality Assurance Manager SERVICES Operator Qualification Trainer SERVICES Pipeline Rehabilitation Manager Surface Prep ________ Equipment Set Up Installation ________ Jobsite Finish, Clean up ______ Conclusions Coordination ________ Originator ORIGIN: I (Internal) E (External) ______________________________________________ Signature
68
Launch or Receive Pipeline Pigs and Inline Inspection Tools
69
70
APPENDIX 18 TDW Pipeline Services Knowledge & Skills Inventory Launch or Receive Pipeline Pigs and Inline Inspection Tools Employee Name:
Approved by: Mgr., KALIPER FIELD TRAINING: Electronic KALIPER Surveyor KALIPER 360 Leak Detection Service Pig Tracking Pipeline Cleaning Services

Date
General Manager
Date
EQUIPMENT PREPARATION: Maintenance and Repair Finger Assembly and Modification Complete Build-Up and Test
EQUIPMENT AND/OR APPLICATIONS: Launch and Receive Start-up/Download Mechanical Chart Analysis EKP Chart Analysis KALIPER 360 Chart Analysis
Pipeline Pigs include cleaning, batching, spheres. See Performance Verification Form on Page 70.
71
APPENDIX 18 (Continued) Pig Launching and Receiving
Performance Verification Form
This is a checklist that each technician should follow prior to conducting the actual event of launching or receiving a pipeline pig. STEP Completed Verify the location and position of all valves that are connected to the pig trap that will be used during the launching/receiving process. Notify operations that a pig launching/receiving event is beginning to take place and receive verification to proceed. Verify pipeline pressure and pressure contained in launcher/receiver. Verify appropriate type fire extinguisher is readily accessible in case of accident. Verify personnel are wearing appropriate safety equipment. Verify pig to be used is of right type and in working condition. Verify safety meeting is conducted with all those involved in process. Verify with operations that flow rates and pressures are sufficient to launch and move pig through pipeline. Verify pig indicators are in working condition and in reset mode. If appropriate, verify pig tracking equipment is in working condition. Conduct launch or receive procedure according to the design sequence of the launcher or receiver facility.
1)
2)
3) 4) 5) 6) 7) 8)
9) 10) 11)
Operator: _____________________________________________________________________ Observer: ____________________________________ Date: __________________
72
APPENDIX 19 Field Audit Questionnaire Launch or Receive Pipeline Pigs and Inline Inspection Tools Date: Taken By: Region: WHR EAM FEAP LAM
Company Name: ________________________ Telephone No.: __________________ Contact Name: _________________________ Fax No.: ______________________ Description of Job: Address: _______________________________________ _______________________________________ _______________________________________ _______________________________________ Nature of Feedback: ______________ Technician Timeliness ____________________ Price ______________ Technician Conduct ____________________ Timeliness of Final Report ______________ Freight Related ____________________ Clarity of Final Report ______________ Instrument Performance ____________________ Survey Results Other _____________________________________________________________ ______________________________________________________________________ Description of Feedback: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ First Response/Corrective Action (if necessary): ____________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________
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Management Review Response/Suspected Root Cause: _______________________________________ ______________________________________________________________________ ______________________________________________________________________ _____________________________________________________________________ Track for Trend: Y / N No Further Action Required (CLOSED) _____________________ Requires Root Cause Analysis and Further Corrective Action (OPEN) ______________ Establish a C.A.T. Yes _____________ No _____________ Root Cause Corrective Action: ___________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ Feedback Closed: Date _______________________ Authorization: ______________
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APPENDIX 20 Directed/Observed Form Launch or Receive Pipeline Pigs and Inline Inspection Tools
TDW Services Installer Skills Report
Part of OJT To: From: Date: SO#: _____________________ Location: _______________________
Technician: _________________________ Customer: _________________________
Job Description: _____________________________________________________________________ Review with Customer: ______________________________________________________________________ Launch or Receive Plan Complete: ______________________________________________________________________ Preparation of Pig or Tool: ____________________________________________________________ Preparation of the Launcher or Receiver: ______________________________________________________________________ Documentation for project completed, distribution to Customer and Service Center: _____________ Clean up and disposal of materials: ______________________________________________________________________ ______________________________________________________________ Comments: ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ cc: Coordinator/Technical Services/Master File _________________________ Observer Signature
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APPENDIX 21 Field Performance Report Launch or Receive Pipeline Pigs and Inline Inspection Tools
# ____________________________________ DATE: _____________________________ INITIATOR: _________________________ SALES ORDER# ____________________ A. Nature of Problem (to be completed by Initiator): CUSTOMER: __________________________ _____________________________________ JOB DESCRIPTION: ____________________ _____________________________________

Incident Report Codes: (to be completed by Director of Technical Solutions or Designee) Distribution: Manager, KALIPER Operations Manager Pipeline Cleaning Services TDW SERVICES Manager, Technical Services Pipeline Integrity Sales Manager TDW Quality Assurance Manager Pig/Tool Prep ________ Equipment Set Up Installation ________ Jobsite Finish, Clean up ______ Conclusions Coordination ________ Originator ORIGIN: I (Internal) E (External) ______________________________________________ Signature
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APPENDIX 22 TDW Services Pigging and Inline Inspection Technician Qualification Evaluation Form
Name: ______________________________________________ Date: ____________ Total Evaluation: 0
Inventory Level: Comments: Action Plan: 1. 2. 3. APPROVAL BOARD ________________________________

TDW Services - Applicable Service Operations Manager
____________________________
TDW Quality Assurance Manager
________________________________
TDW Pipeline Services Operations Manager
________________________
TDW Pipeline Services Safety and Training Coordinator
________________________________
TDW In-Line Inspection Manager
_______________________
TDW Operator Qualification Compliance Manager
________________________________
TDW Pipeline Rehabilitation Manager
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APPENDIX 22 (Continued) TDW Services Pigging and Inline Inspection Technician Qualification Evaluation Form
Technician Evaluation Skills Performance
Date: Weighted Value X 40% = X 20% = X 15% = X 15% = X 10% = ______ Total
Field Performance Test Scores Customer Relations Attitude Communication
In rating factors for the skills performance, it is recognized that some perform better than others but the following assumes that unsatisfactory performance is not part of this process. The following scoring is based on the premise that 20% may be below average and 20% may be above average. The remaining 60% is divided into a high and low average, but acceptable performance. JOB PERFORMANCE (40% of Total Rating) A. Able to do standard jobs satisfactorily-may not be able to handle variables. (0 through 20) B. Completes standard jobs satisfactorily and is able to follow instructions or adapt for the variations from standard. (21 through 40) C. Able to analyze variations on job site to be able to phone for recommendations and/or assistance. (41 through 60) D. Does all jobs satisfactorily and is capable of making suggestions and/or recommendations about equipment and procedures for the unusual job - can review and recommend to resolve incidents. (61 through 80) E. Maintains knowledge of and practices all TDW HSE requirements and completes Job Safety Analysis form for all jobs. (81 through 100) TEST SCORES (20% of Total Rating) Certification Session Testing
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APPENDIX 22 (Continued) TDW Services Pigging and Inline Inspection Technician Qualification Evaluation Form CUSTOMER RELATIONS (15% of Total Rating) A. Has had two or more complaints from customers within the past year. (0 through 20) B. Has had no negative feedback from customers. (21 through 50) C. Observance shows good customer relationship in handling job variables. (51 through 80) D. Good customer relationship allows Technician to handle all difficult situations with customer. (81 through 100)
ATTITUDE (15% of Total Rating) A. Performs as instructed-nothing extra. (0 through 20) B. Self-starter in jobs needing to be done when within his responsibility. (21 through 50) C. Self-starter in jobs needing to be done, whether or not it is his responsibility. (51 through 80) D. Cooperative concerning whatever needs to be done - seeks ways to improve his and/or TDW performance. (81 through 100)
COMMUNICATION (10% of Total Rating) A. Reports are difficult to read - grammar and syntax lacking. (0 through 20) B. Reports are complete and readable - suitable only for internal use. (21 through 50) C. Reports are complete and readable - suitable for customer use. (51 through 80) D. Has acceptable reporting capabilities for project status and limited technical issues. (81 through 100)
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Welding on Pipelines
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APPENDIX 23 TDW Services Maintenance Welding on Pipelines Technician Qualification Evaluation Form
Name: ______________________________________________ Date: ____________ Total Evaluation: 0
Inventory Level: Comments: Action Plan: 1. 2. 3. APPROVAL BOARD ________________________________

TDW Services - Manager, Central Services
____________________________
TDW Quality Assurance Manager
TDW PointOne Manager
TDW Operator Qualification Compliance Manager ________________________ TDW Services Manager of Technical Services _______________________ TDW Services Applicable Service Center Manager
________________________________ TDW Services - Applicable Regional Manager
________________________________ TDW Services Operator Qualification Trainer
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APPENDIX 23 (Continued) TDW Services Maintenance Welding on Pipelines Technician Qualification Evaluation Form Technician Evaluation Skills Performance Date: Weighted Value X 40% = X 20% = X 15% = X 15% = X 10% = ______ Total In rating factors for the skills performance, it is recognized that some perform better than others but the following assumes that unsatisfactory performance is not part of this process. The following scoring is based on the premise that 20% may be below average and 20% may be above average. The remaining 60% is divided into a high and low average, but acceptable performance. JOB PERFORMANCE (40% of Total Rating) A. Able to do standard jobs satisfactorily-may not be able to handle variables. (0 through 20) B. Completes standard jobs satisfactorily and is able to follow instructions or adapt for the variations from standard. (21 through 40) C. Able to analyze variations on job site to be able to phone for recommendations and/or assistance. (41 through 60) D. Does all jobs satisfactorily and is capable of making suggestions and/or recommendations about equipment and procedures for the unusual job - can review and recommend to resolve incidents. (61 through 80) E. Maintains knowledge of and practices all TDW HSE requirements and completes Job Safety Analysis form for all jobs. (81 through 100) TEST SCORES (20% of Total Rating) Certification Session Testing
Field Performance Test Scores Customer Relations Attitude Communication
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APPENDIX 23 (Continued) TDW Services Maintenance Welding on Pipelines Technician Qualification Evaluation Form CUSTOMER RELATIONS (15% of Total Rating) A. Has had two or more complaints from customers within the past year. (0 through 20) B. Has had no negative feedback from customers. (21 through 50) C. Observance shows good customer relationship in handling job variables. (51 through 80) D. Good customer relationship allows Technician to handle all difficult situations with customer. (81 through 100) ATTITUDE (15% of Total Rating) A. Performs as instructed-nothing extra. (0 through 20) B. Self-starter in jobs needing to be done when within his responsibility. (21 through 50) C. Self-starter in jobs needing to be done, whether or not it is his responsibility. (51 through 80) D. Cooperative concerning whatever needs to be done - seeks ways to improve his and/or TDW performance. (81 through 100) COMMUNICATION (10% of Total Rating) A. Reports are difficult to read - grammar and syntax lacking. (0 through 20) B. Reports are complete and readable - suitable only for internal use. (21 through 50) C. Reports are complete and readable - suitable for customer use. (51 through 80) D. Has acceptable reporting capabilities for project status and limited technical issues. (81 through 100)
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APPENDIX 24 Suspension of Qualification Guidelines Service Center Management to determine if a Field Performance Report is to be written. FPR Committee to determine if the Field Technicians actions contributed to the FPR and if an investigation should be conducted into their Operator Qualifications. The FPR Committee should notify the OQ Department of possible Suspension. The OQ Department will verify if the employee is qualified for the particular task and fill out the Operation Qualification Status Change Form where it pertains to the individual(s) involved. Suspend employees qualification for the particular task pending investigation. Employee can no longer perform task until investigation is completed Upon investigation if employee is found NOT to have contributed to the FPR, the OQ Department need only to check off the Employee did NOT contribute to Field Performance Report and Reinstate Date portion of the Operation Qualification Status Change Form. Retain form in Field Technicians file and send to FPR Committee for attachment to the actual FPR. If it is determined by the investigation that employee error contributed to the incident the employee must be formally disqualified and the provisions of the Operator Qualification Procedure will be administered. The OQ Department will complete the, Operation Qualification Status Change Form using the Employee DID contribute to FPR. This should be filled in its entirety. Retain form in Field Technicians file and send to FPR Committee for attachment to the actual FPR. Evaluator(s) will re-qualify the Field Technician in accordance with the Operator Qualification procedure and forward completed Evaluation Forms to OQ Department for processing and notification of the Technician, Service Center Management, and the Customer involved. If employees qualifications are revoked, due to termination, change jobs, change classification, extended illness or any other type of Special circumstances then the Revocation portion needs to be checked off and a detailed explanation needs to be filled out. Send Original to OQ Administrator.
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OPERATION QUALIFICATION STATUS CHANGE FORM

Purpose of this form: To document a Suspension, Disqualification, Re-qualification, or Revocation of an individuals qualifications as it relates to work performance of a Covered Task.
Individual:
____________________________________
Employee I.D #: ____________________________________ Location: ____________________________________
Supervisor (print) ____________________________________ Regional Manager (print) _______________________________ Qualification number(s) ______________ ______________ ______________ ______________ ______________ ______________ ______________ ______________
______________ ______________ ______________ ______________
________ ________ ________ ________
_____ FPR Date (if applicable): _____________ _____ Suspension Pending Investigation: Date: _____________ _____ Qualification Suspended: Date: ____________ _____ Employee did NOT contribute to Work Performance Issue: Date: ______________ _____ Employee Reinstated: Date: ______________ _____ Employee DID contribute to Work Performance Issue: Date: _________________ _____ Employee Disqualified: Date: _________________ _____ Employee Re-qualified: Date: _________________ _____ Qualifications Revoked. Use explanation in detail below: Date: _____________ Method to Re-qualify employee: ____ training ____ simulation _____ on the job Date: ______________ Explanation: _____________________________________________________________________________________ _____________________________________________________________________________________ ________________________________________________________________ Supervisor: _______________________________________ Regional Manager : ________________________________ Date: ______________________ Date: ______________________
Reported Above Information to OQ: ___________________________________
Send to: OQ Department Attn: Patty Gauldin patty.gauldin@tdwilliamson.com Fax: 918-446-6327
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T.D. Williamson, Inc. is ISO 9001:2008 Certified.
TDW Pub. No. 70-223-0201
Revised April 2011
Printed in USA
Copyright 2009 All rights reserved. T.D. Williamson, Inc.
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Operator Qualification Plan

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Operator Qualification Plan

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TDW Pub. No.

TDW Services, Inc. Operator Qualification Plan

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Administration Appendix 1 Appendix 2 Appendix 3 Appendix 4 Appendix 5 Appendix 6 Appendix 7 Appendix 8

TDW Services, Inc. (TDW) Operator Qualification Plan 1.0

U.S. Department of Transportation Pipeline Safety Regulations

Other Government Regulations

Covered Task List (See Appendix 1)

On-the-Job Training (OJT) The Knowledge/Skills Inventory

Technician Training Schools

Initial Technician Approval Process and Board Review

Procedure Following Suspension of Qualification

The suspended technicians qualification will be revoked for the following:

Communications of Qualification Revisions

Interval for Evaluation and Re-evaluation Subcontractors

See Covered Task List in Appendix 1 for qualification intervals.

9.0 Identification of TDW Field Technicians

10.0 Quality Assurance and Program Effectiveness

10.1 Review Intervals

11.0 Revision History

8/13/09 4/1/11 4/1/11 4/1/11

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Covered Task Description

36 months P & W/O

Hot Tapping and Plugging

1081, 1091, 1111, 1131

1414.03 1425.01 1426.02 1426.02.01 1426.02.02

Prevention of accidental release of gas

36 months P & W/O

Composite material repair sleeve

Launch a pipeline pig or instrument pig 1:2 LR 50 29.2

36 months P & W/O 36 months P & W/O

36 months P & W/O

Inspection for Physical damage to buried or submerged pipeline

36 months P & W/O

Measuring with a Pit Gauge

36 months P & W/O

Insert and remove Coupons

Perform Internal Corrosion Mediation 1:5 -

36 months P & W/O 36 months P & W/O 13.4

Prep Surface for Coating

36 months P & W/O

Visual inspection of a surface 1:1 1:2 1:0 1:2 -

36 months P & W/O 1:1 -

Use of Probe equipment

36 months P & W/O 36 months P & W/O

Install Mechanical Clamps and Sleeves

36 months P & W/O

APPENDIX 2 Abnormal Operating Conditions (AOCs)

APPENDIX 3 Prevention of Accidental Ignition of Gas

APPENDIX 4 Technician Badge Below is a sample technician badge.

APPENDIX 5 Technician Database

TDW Services, Inc.

APPENDIX 8 TDW Approved Evaluators

Hot Tapping & Plugging

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APPENDIX 9 Knowledge & Skills Inventory

TDW SERVICES - 235 (Rev. 6/03)

APPENDIX 9 (Continued) Knowledge & Skills Inventory

Job Description Supervisor

APPENDIX 9 (Continued) Knowledge & Skills Inventory

APPENDIX 9 (Continued) Knowledge & Skills Inventory

Auditor: ________________ Signature Date