You are on page 1of 3

Interview date: 21st June-11 (Tuesday) to 24th June-11(Friday) Position: HR Data Analyst (Service Delivery Associate 3), Hyderabad

Qualification Required: Graduate / Post Graduate / MBA (Preferred MBA in HR / Experience in HR Backend Ops) Work Location: Hyderabad Experience: 0 – 3 Years Time: 11:00 am to 4:00 pm. Documents: Hard copy of Resume along with the copy of mail. Interview Venue Details: Unisys India Pvt. Ltd., 7th Floor, A-14, DLF Cyber City, HIG, Plot No. 129 to 132, APHB Colony, Gachibowli, Hyderabad – 500 019 Contact Person: Sarmita Mukherjee Reply Mail ID: sarmita.mukherjee@unisys.com Role Summary and Skills / Core Competencies: Act as a team player and perform individually, coordinate with the team for the back-end support of a cost-effective HR I/SS (Human Resource Information/Support Services) while concurrently facilitating efficient operations to meet current and future business needs within the organization, analyzing and directing all functional related activities within the scope of the Human Resources Management System. Applies extensive expertise and has knowledge of other related disciplines. To Provides solutions to moderately complex problems. Work is performed without appreciable direction. May contribute to and/or guide the completion of specific programs and projects. Core Competencies: Conflict Management, Contracts Management & Administration, Customer Support Operations, Drives Speed and Discipline, Effective Communications, Flexibility & Adaptability, Follow-up, Influencing, Initiative, ITIL (Information Technology Infrastructure Library), Mentoring, Presentations, Problem Solving, Service Request Management Process, Services Pricing System, Tolerance for Stress, Working with Microsoft Office. Key Qualifications: • Knowledge of PeopleSoft products, Web Intelligence, MercerGOLD, Ultra Edit, Iron Mountain DRC and other tools that can be applied using various PeopleSoft techniques, methods, and processes • Knowledge of any CRM like Remedy, PeopleSoft CRM, Siebel • Experience in PeopleSoft HCM/Business Objects is preferred • Knowledge of PeopleSoft HCM 8.9 / 9.1 (Core HR, Workforce Administration, Base Benefits, Benefits Administration) • Apply company policies and procedures required to process high value transactions. • Analyze customer contract and contract summary sheet and prepare order paperwork to

Hewitt Weekly IT Work. • Good communication skills ( oral and written ) • Good problem solving and client interaction skills • Good Knowledge of MS-Office and Visio • Strong time management skills • An eye for detail and organizational skills • Ability to follow defined processes. User support and table maintenance for recruiting solutions application for Global Recruiting. service delivery units. • Generating invoices. • Request creation of contract. Ethics Awareness Program. Reporting and Compliance support for Global Talent Management initiatives. immediate management and other team members to ensure an accurate service request is routed to the appropriate requestor • Subject matter expertise in HR related business processes and PeopleSoft HRMS functionality • Update. enrolling new deals by creating agreements and contracts. Mercer GOLD database support. RIF (Reduction in Force). Administering online training sessions and maintaining certification records for Unisys University.be used by transaction processing group to enter contract details into appropriate order processing systems. Support and Maintenance of Unisys workforce data using PeopleSoft • To coordinate the activities of HR Support work across various regions delivering high quality and continuously following up with the recruitment team and sending mails to the . • To Primarily interface with clients. Reporting and Analytics support for Global Rewards and HR Operational Excellence. Restructure Accounting support. Others and future projects in pipeline. • Process all billing requests in accordance with the contract (HW/SW and Services) Core Competencies: • Flexibility to shifts is a pre-requisite. • Coordinate and communicate the requirement for consolidated billing and special billing instructions. credit/rebill and provide information/update to end requestors. • Prior experience in any ERP support/maintenance • Proven customer service skills • Adept in learning new systems • Ability to work efficiently and independently Experience in filtering and updating complex functional knowledge for use in problem/ resolution JOB DESCRIPTION:• Array of responsibilities include: EDM (Employee Database Management). adapt to process changes and work autonomously with authenticity and integrity • Team player / Ability to work in a team • Manage Field and end customer expectation. credit memo. IRP.

• Ability to identify out of scope work and go extra mile to put in best efforts to resolve complex scenarios • Ensure completion of requests within TAT • To attend / manage Conference Calls. A unique blend of mature processes. Be it product development for Systems & Technology. We are poised to play an increasingly important role in Unisys journey towards predictable and profitable growth. We provide a portfolio of IT services. infrastructure services. we bring together offerings and capabilities in outsourcing services. Imagine It. Today. Unisys India was established in 2004 in Bangalore. service desk / enterprise computing / ITIL processes / field operations back office for GOIS or extensions of various Unisys corporate functions.unisys. and high-end server technology. we have three state-of-the-art facilities . Thanks and Regards. software.India DLF Cybercity. as well as capabilities to become an integral part of the Unisys global delivery organization. maintenance services. increase the efficiency and utilization of their data centers. We have strengthened tremendously in terms of headcount and infrastructure. At Unisys India you will see a representation from most functions of Unisys. and modernize their enterprise applications. above all a team of highly talented and motivated employees play a critical role in making this possible. NetMeeting sessions and Skill Assessment programs carried out by Unisys from time to time Ensure compliance by following Data Protection norms within the process and adhere to the company policies and procedures About the Company: Unisys is a worldwide information technology company. For more information. high focus on tools and.two in Bangalore and one in Hyderabad. and technology that solves critical problems for clients. application design and migration for Global Industries. Sarmita Mukherjee | Team Recruiting | Unisys Global Services . systems integration and consulting services.com Note: Candidates (those who already applied) are eligible to re-apply only after 3months. enhance support to their end users and constituents. Done. Plat no 129-132. Gachibowli. quality and cost efficient deliveries.concerned parties • Analysis and replication of issues faced by clients to provide best solution to clients in a timely manner • Queue reviews. customer satisfaction surveys to ensure quality and efficiency of support • Work effectively with international team members to provide seamless service to clients • Apply company policies and procedures required to process highly sensitive and confidential transactions. APHB Colony. We specialize in helping clients secure their operations. You could be a part of this change. We are here today because of our relentless efforts towards timely. take care of backlog. Hyderabad . all meant to drive a high level of customer satisfaction at a compelling cost. visit www. To provide these services and solutions.