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Reimbursement Claim Process The claimant sends the claim file to ILHC with all relevant documents: (with in 30 days of the date of discharge) Claim form duly signed Original detailed discharge summary All Payment receipt (s) in original Copy of Health card and supporting Photo ID (wherever applicable) Original hospital bill(s) with break up—Interim bills and Final Bill Package break-up (if applicable) Original investigation reports and Bills Pharmacy bills with supporting prescription Consultation Papers with Treatment details Indoor Case Sheet (wherever applicable) .etc .
Health Claims ProcessReimbursement .
Cashless Cover .Process Emergency Give ILHC UHID No Intimate TPA & on approval Cashless / Hassle free claims settlement Planned treatment in notified hospital Notice to Third Party Administrator (ILHC) & on approval Cashless / Hassle free claims settlement .
Cashless .Health Claims Process.
1800 209 8880 E-Mail .Customer connect-ILHC Toll Free 24 X 7 No. 1800 209 8888 Key features: Facilitates in Network Hospital guidance Cashless Status Update Claims Status Update Call Back Facility for unresolved queries Toll Free Fax No.com SMS & E-Mail Cashless: Inward – Process Result – Outward Claims : Inward – Claim No – Process Result – Cheque Dispatch Registration – Member Login .ihealthcare@icicilombard.
Nanakram Guda.Customer connect-ILHC ADRESS For Correspondence –Reimbursement Claims ICICI Lombard Healthcare. Gachibowli. India . ICICI Bank Tower. Pin Code: 500032. Plot No. Andhra Pradesh. Hyderabad. 12 Financial District.
Select 1 / 2 for Language option Select 1 for Claims Select 3 for I Healthcare Features on the Call Centre Currently: Facilitates in Network Hospital guidance Status Update on the Cashless issuance Claims Status Update Call Back Facility in unresolved queries .CALL CENTER STEPS Toll Free 24 X 7 Availability of Valuable Assistance – 1800 209 8888 (Accessible from Mobile Phones Also) East Steps: Dial the Number.
Global Business Park.Escalation Matrix 1st level – Narendra Kumar email@example.com (+91 9711601091 ) 2Nd level .122002 . MG Road.com (Land Line -0124 3075928 cell 9953595113) Communication address : ICICI Lombard GIC Ltd 12th floor. Gurgaon .sanjeev. Tower –D.kumar@icicilombard.
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