Service Level Agreement

This Service Level Agreement executed on 00-00-0000 by Vflyorions Technologies Pvt. Ltd and
between (Cust Name, Address) _________________________________having our registered office
at Plot no 58, Zingabai Takli Godhani Road Nagpur-13.

Which expression shall, unless excluded by or repugnant to the context, be deemed to mean
and include its permitted assigns and successors-in-interest). Whereas the Client is engaged in the
business for the Data Entry Job Work. Whereas the execute the data entry operations described in
detail in the scope of work, which need to be executed with its terms and condition and should be
submitted in the prescribed period.

Presently it is in a position to procure the business for Job Plan Data Entries in MS Excel 2007
only, Scope of Work, through their principals.

This Agreement represents the business Agreement and operational understandings between
the parties and shall remain in effect for a period of 6 Months(If project is success) from the date of
execution here of or from the date of providing the first data whichever is later & can be extended for
the period as mutually agreed upon, for the purpose.

CURRENTLY THIS CONTRACT WITNESSETH AS FOLLOW:

1. Scope of Work:

Accuracy level: One field missing in a row that means this row is mistake. Errors Considered as per
below mentioned. Spelling Mistakes / Symbol Missing / Text Missing/ Word Exchanged – One error QC
(Quality Check) will be done by end client QC department. So Report as well as payment will be sent
only after 7 days. Payment will be made either by cash cheque or Account transfer (NEFT) which ever
do you prefer.

Payment will not be made for those who did not achieve the accuracy level.

Eligibility

✓ He / she should arrange the pc or laptop at their own cost.

✓ He / she should have basic knowledge about the computer.

Vflyorions Technologies Pvt Ltd, Plot no 58, Zingabai Takli Godhani Road Nagpur-13.
Ph.No- +91-9146902678 Email:- Info@vflyorions.com
Reasons for job rejection

1. File sent after the deadline date.

2. If Text is not set to “TIMES NEW ROMAN” font.

3. Font size other than mentioned size.

4. Files are not completed.

5. If the Header is not in Bold letters. (Name, Surname,Address etc…..)

6. File will be rejected if unwanted Shift enters, enters, paragraph spacing mismatch, different page
setup, double spaces unnecessary.

7. Different name for Files or Folder.

8. Copy Paste or Converted data not allow.

9. If the Folder which contains the Excel file is not Zipped.

10. Only Excel file is allowed. If any other file is found other than Excel file.

11. Color text found in document.

Instructions for Typing.

1. All entries should be done according to serial wise given in Image file.

2. Font size should be 12 and style should be Times New Roman.

3. All entries should be in Single Excel Sheet.

4. Font Size for - Headings / Title like Name, contact no , mail ID should be 14 Font size with bold.

5. Excel file name should be as it is given.

6. No copy paste.

Vflyorions Technologies Pvt Ltd, Plot no 58, Zingabai Takli Godhani Road Nagpur-13.
Ph.No- +91-9146902678 Email:- Info@vflyorions.com
2. Plans and Payments :
Payments depending upon Accuracy of Work. Accuracy will be calculated per row / entries. The
payment structure is mentioned below
Single User Plan

Registration Fee Rs. 3540/- including GST Rs. 5900/- including GST

Work Records 2500 Records 3500 Records

Duration 7 Days 7 Days

Mistakes Allow 200 200

Total Pay 17,700/- including GST 28,320/- including GST

Registration Fee Rs. 11800/- including GST Rs. 17700/- including GST

Work Records 5000 Records 7000 Records

Duration 10 Days 10 Days

Mistakes Allow 250 250

Total Pay 47,200/- including GST 74,340/- including GST

Registration Fee Rs. 23600/- including GST Rs. 41300/- including GST

Work Records 15000 Records 30000 Records

Duration 20 Days 20 Days

Mistakes Allow 700 1000

Total Pay 1,41,600/- including GST 3,54,000/- including GST

3. Accuracy:

● Client must provide or submit the data in the prescribed duration of as per plan working days
depending upon the Job work purchased. Both parties agree to assure highest quality of end
service.
● Accuracy report and security clearance report as well as data will kept confidential by both the
parties. The report would be submitted for QC and after 7 days the result would be displayed.
● Payment would not be made if the accuracy is not met as per plan. Contract will be terminated
without further notice or request would be entertained.

Vflyorions Technologies Pvt Ltd, Plot no 58, Zingabai Takli Godhani Road Nagpur-13.
Ph.No- +91-9146902678 Email:- Info@vflyorions.com
 ● No partial submission or delay in submission and not maintaining the TAT will be entertained
and if it is found so then client has the right to terminate the contract then and there itself
without any further notice and no unwanted claims will be entertained.

● In case of consistently good/quality performance, the Client may consider giving more work to
our Business Associate and may consider increasing the job work (data entries).

4. Short supply of Data:

▪ If the Client fails to provide the data in full or if there is short supply of Data below the accuracy
then the jobs of the client would be rejected, and no partial data submission will be
entertained.
5. If the client wants to stop the process or cannot proceed any further with the process by his own
will then the charges paid by the client will be Non refundable or Non Adjustable.
6. The Client will execute the data processing work provided by us through experienced persons in
such manner so as to carry out the work efficiently at accuracy.
7. On receipt of the job work the Client has to wait for 7 days for QC after 7 days the result would
be displayed with details of accuracy and errors.
This agreement represents the Business Agreement and operational understandings between the
parties and shall remain in effect for a period of Six months from the date of execution hereof &
can be extended for the period as mutually agreed upon till Twenty-Fourth month. The Clients'
specifications in terms of quality and other parameters that shall be issued by the Client/their
principals from time to time and acknowledged by us shall be read with this agreement.
The business associate has done all the due diligence from their side and then signing up the
contract without any force.
9. Variation:
Except as otherwise expressly provided in this Agreement, this Agreement may not be changed
or modified in any way after it has been signed, except in writing signed by or on behalf of both of the
parties.
10. Dispute Resolution & Jurisdiction:

● In the event of any dispute or difference arising between the parties hereto relating to or
arising out of this Agreement, including the implementation, execution, interpretation,
rectification, validity, enforceability, termination or rescission thereof, including the rights,
obligations or liabilities of the parties hereto, the same will be adjudicated and determined by
arbitration. For purpose of fair arbitration, The Indian Arbitration & Conciliation Act, 1996 or
any statutory amendment or re-enactment thereof in force in India, shall govern the reference.
The Business Associate hereby declares all queries and obligations in respect to the above
mentioned project were duly verified by the Business.

● Both the parties hereby agree neither to Circumvent or nor to disclose the identities,
Information as well as the essence of the project etc of each other’s/Principals, Clients etc to
any other Third party and neither of us will approach each other’s contracts as identified from
time to time.
● If it is found that any information of the project or any data or any other official
documents being shared by the client to any third party during contract than it will be
considered as breach of contract and the contract will be terminated without any further
notice and no unwanted claims will be entertained. Client hereby declares that they have
verified the process and do accept the terms and condition as per the agreement and has no
obligation related to the process.
● Registration amount should be paid on company account or in company phone pay or
G pay only. If you paid any other account so company is not responsible for any fraud isuess.

Vflyorions Technologies Pvt Ltd, Plot no 58, Zingabai Takli Godhani Road Nagpur-13.
Ph.No- +91-9146902678 Email:- Info@vflyorions.com
 JOB - MS Excel
Name :-

Email Id :-

Contact No. :-

Job Plan :-

Service Charges :-

Address :-

Id Proof :-

Bank Details :-

G-Pay No. :-

IN WITNESS WHEREOF the parties hereto have executed these presents on the date hereinbefore
written:

_______ Vflyorions Technologies Pvt. Ltd.

Authorized Signatory Authorized Signatory

Vflyorions Technologies Pvt Ltd, Plot no 58, Zingabai Takli Godhani Road Nagpur-13.
Ph.No- +91-9146902678 Email:- Info@vflyorions.com