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Receive email notifications 59 Views 7 Replies Last post: 17-Aug-2010 1:21 PM by Malaika Chikazunga Send as email Report abuse

21-May-2010 12:04 PM

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Comparison of Crystal and SSRS (Microsoft Reporting Services) in 5.0


Vincent Perniciaro
12 posts since 14-Jan-2010

Hello All, We're converting all of our existing Crystal Reports to SSRS reports as we move to 5.0. I was wondering if anyone had any information about changes the end-users should expect as we role this out. E.g., is there any speed difference the first time the user runs the report? Does SSRS handle parameters differently? Etc... Any insight would be greatly appreciated. Thanks in advance, Vincent Perniciaro

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Tags: reports, reporting, ssrs, 5.0, crystal, msrs

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21-May-2010 1:08 PM in response to: Vincent Perniciaro

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Re: Comparison of Crystal and SSRS (Microsoft Reporting Services) in 5.0 Hi Vincent, Lincoln Farnum
95 posts since 11-Nov-2009

I'm not the ultimate expert in these matters but we semi-successfully went through the conversion process last year. The good news is that those annoying Crystal errors go away, the other news is that they get replaced with SQL reporting errors that are just as cryptic. I think, subjectively speaking, that SSRS is a little slower than Crystal though admittedly I haven't taken the time to prove it. The big loss, big for us at least, is that SSRS doesn't have a rich text translator, so our dictated reports (and reports from SIS?) are all still on Crystal (our pharmacy labels are also still on Crystal but that's the subject of another rant.) The fix ECLP has for rich text turns it into an image file and it breaks after a certain file size (if you like those AM calls from Medical Records like I do, you'll be feeling a little squeamish right about now.) Rich text is something that we've spent hundreds of hours trying to deal with and so far still use Crystal. All of the new stuff in 5.5 is really cool but if we get to 5.5 without a working rich text fix, I'm going to get resentful and move to Minneapolis or something. I'm just saying. Is that what you asked? Lincoln

https://clientconnect.eclipsys.com/message/15852[2010-08-17 11:56:41]

ClientConnect: Comparison of Crystal and SSRS...


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21-May-2010 1:30 PM

in response to: Lincoln Farnum

Re: Comparison of Crystal and SSRS (Microsoft Reporting Services) in 5.0 Thanks Lincoln. That's some of what I was looking for. I thought I had heard that SSRS reports ran slower than Crystal reports the first time a user ran them on a specific server, but I couldn't find anything to that effect. I've thought that I noticed it occuring myself, but I can not pin point anything down just yet. -Vinnie

Vincent Perniciaro
12 posts since 14-Jan-2010

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24-May-2010 12:15 PM

in response to: Lincoln Farnum

Re: Comparison of Crystal and SSRS (Microsoft Reporting Services) in 5.0 I second Lincoln's comments (although not about moving to Minneapolis; it's colder there in the winter than here in Milwaukee). We also are still using Crystal Reports for our documents reports. We had a lot of trouble with the report server locking up right after our conversion to SSRS (our server configuration has the Sunrise report services and SSRS on the same server; but that's all that's on that server). We were rebooting the server 2-3 times/week. Reports seemed to process slower through SSRS and reports with a lot of data just didn't process at all. Lots of 'insufficient memory' errors. Worked with Eclipsys for about 2 months, collecting data, changing this or that. We ended up having to add more RAM to the server (went from 4GB to GB) and changing the memory limit settings in SSRS. I still have to reboot the server once/week (before SSRS we were rebooting once/month), which says to me there's a memory leak somewhere, but at least we can get through the week without the server locking up. Joan Joan M. Westdorp, R.N., M.S. Business Analyst, Information Systems Children's Hospital and Health System 9000 W. Wisconsin Avenue P.O. Box 1997 Milwaukee, WI 53201 Phone: (414) 266-1682 Fax: (414) 266-2898 Email: jwestdorp@chw.org<mailto:

Joan Westdorp
80 posts since 11-Nov-2009

jwestdorp@chw.org

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17-Aug-2010 1:21 PM

in response to: Lincoln Farnum

Re: Comparison of Crystal and SSRS (Microsoft Reporting Services) in 5.0 Hi Lincoln, Malaika Chikazunga
1 posts since 12-Mar-2010

Since we have recently upgraded to SSRS2008, we have been sporadically encountering the following two errors: 1) "The Invalid handler Retry [1/1] " 2) "The remote server returned an error: (500) Internal Server Error " Have you seen any of these at your site? Thanks!

https://clientconnect.eclipsys.com/message/15852[2010-08-17 11:56:41]

ClientConnect: Comparison of Crystal and SSRS... Malaika

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21-May-2010 1:09 PM

in response to: Vincent Perniciaro

Re: Comparison of Crystal and SSRS (Microsoft Reporting Services) in 5.0 Not exactly what you asked, but if it helps here are the reporting issues that we found going from 4.5 to 5.0 sp2 and SSRS in 2008. Many have been hotfixed since then. ID Title Issue Description SQL Reports will print and can be exported, but previewing produces a black screen. There is a SQL Server 2005 hotfix that addresses this issue. Case Number

Karla Southworth
1 posts since 11-Nov-2009

Previewing SQL Reports does not work Black Screen

081007179

38 Report service errors - Crystal errors

Reporting services continue to fail with errors. Sometimes only Crystal reports are failing, while SQL Reports continue to print normally.

081007210

102

SQL Reporting error - "Stream cannot be found" & "report requires parameter Facility"

Running SQL Reports produces this error: The stream cannot be found. The stream identifier that is provided to an operation cannot be located in the report server database. ---> The stream cannot be found. The stream identifier that is provided to an operation cannot be located in the report ser 081110305 When this error is encountered, other SQL Reports will err with the following errors: "report requires default or user-defined value for the report parameter Facillity."

SQL Reporting print issues - report requires 110 default or user-defined value for the report parameter Facillity.

All of the SQL Reports I have tested printing this afternoon are failing with this error (or some other parameter). They preview fine. Some of these I printed this morning without error.

202

Printed report is word wrapping in the Expanded results for the Clinician Portal Print wrapping on textual results in Clinican Portal

Eclipsys identified this as a defect and will need hotfix, advised them of go live date Printed textual results are wrapping when printed. Will bring issue to Physician Network Committe for recommendation

090115093

213

090115093

245 Crystal Reports Failing to Run (DLL error)

all crystal reports appear to be failing with a DLL error.

https://clientconnect.eclipsys.com/message/15852[2010-08-17 11:56:41]

ClientConnect: Comparison of Crystal and SSRS... After upgrade, clinicians who have 'report' view for document review, will be defaulted to 284 the the 'report' view by Document (new option). After upgrade, clinicians who have 'report' view for document review, will be defaulted to the the 'report' view by Document (new option). I sent email to Clindoc team to determine if this is an issue. Could it be handled with training/communication? PM found that it will actually default to the sort category below the one the user had prior.

090219087

330

Document report not pulling in pasted data from entered Vascular document

Document report not pulling in pasted data from entered Vascular document

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21-May-2010 1:32 PM

in response to: Karla Southworth

Re: Comparison of Crystal and SSRS (Microsoft Reporting Services) in 5.0 Thanks Karla. It's very helpful to have this info. It'll give us more to watch out for and a head's up as to how to fix some of the issues if they arise. -Vinnie

Vincent Perniciaro
12 posts since 14-Jan-2010

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22-May-2010 10:01 AM

in response to: Vincent Perniciaro

Re: Comparison of Crystal and SSRS (Microsoft Reporting Services) in 5.0 I heard from Craig Krumbhaar of Eclipsys that it is really important to try to use SSRS 2008 if at all possible. We'll be upgrading to 5.0 this year and I hope we don't have the problems I've heard others have had.

Kelly Basfield
42 posts since 11-Nov-2009

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