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CIBIL's Commercial Bureau banks on a vast information database of credit histories of commercial borrowers.

CIBIL's Commercial Credit Bureau benefits the industry and the economy overall, by helping minimize instances of concurrent and serial defaults through providing credit information pertaining to non-individual borrowers such as public limited companies, private limited companies, partnership firms' proprietorships, and others. CIBIL maintains a central database of information as received from its Members. CIBIL then collates and disseminates this information on demand to Members, in the form of Commercial Credit Information Reports (CIR) to assist them in their loan appraisal process. In its initiative to improve Credit flow to SMEs, CIBIL is being supported under SME Financing and Development Project implemented by Project Management Division, SIDBI, with an aim to facilitate flow of credit to the under penetrated SME sector while increasing banks profitability and market penetration (via sound credit decisions) and reducing non-performing loans (via credit information tools). The software for the Commercial Credit Bureau is developed and licensed by Dun & Bradstreet, a world leader in commercial credit information and one of CIBIL's equity and technical partners. Commercial Suit-Filed cases Credit Information Report (CIR):

Commercial Credit Information Report (CIR)

The information in the Commercial Credit Information Report broadly covers information about the borrowing entity and the credit/ loan account details like:

Borrower information
i. ii. iii. iv. v. vi. Name and Address D-U-N-S Number Other Identification numbers; e.g. PAN, Registration No. Legal constitution Relationship details; e.g. major shareholders, directors and their addresses and D-U-N S Number Number of inquiries made on the borrower

Account Details
i. ii. iii. iv. v. vi. vii. Number of credit facilities Credit type Loan amount Outstanding amount Asset classification Willful defaulter and suit-filed status Guarantor details

Suit-Filed cases

The information contained in this section relates to the suit filed accounts against defaulters of various banks, all India notified Financial Institutions (FIs) and State Financial Corporations (SFCs). The contents of this Information have been provided by various banks, FIs and SFCs, pursuant to the directions of the Reserve Bank of India dated the 4th of June, 2002, bearing reference number DBOD No.DL.BC. 111/20.16.001/2001-02. In the event any person

seeking clarifications with respect to the Information or being aggrieved in any manner, such person may directly contact the bank or FI or SFC concerned for clarifications and/or actions.

Click on the link below for more information:

CIBILs Consumer Bureau banks upon its vast and dynamic information repository of the India market to provide its members with comprehensive risk management tools pertaining to individual borrowers. The objective is to minimise defaults and maximise credit penetration and portfolio quality. The software for the Consumer Credit Bureau is developed and licensed by TransUnion, one of the largest consumer credit bureaus in the world and CIBILs equity and technical partner. CIBILs risk management offerings assist and empower its members to make objective decisions at every stage of the customer lifecycle- Acquisition, Portfolio management, Collections etc. Consumer Portfolio CIBIL CIBIL Bureau CIBIL CIBIL Locate Plus Credit TransUnion Credit Information Review TransUnion Personal Characteristics Market Report Loan (CIR) Report Score Score (BCC) Insights

Consumer Credit Information Report (CIR)

This is CIBILs core offering based on the vast information database pertaining to individual borrowers. Consumer Credit Information Report (CIR) is a vital tool used by credit grantors at the time of new customer acquisitions. CIRs provide factual information on credit histories of borrowers enabling institutions to make objective lending decisions. With CIBIL Consumer CIRs credit grantors are equipped to identify risk areas, disburse credit faster and with greater efficiency and grow business profitability.

Portfolio Review Report

Portfolio Review Report is an extremely effective tool for credit grantors to review the risk associated with their existing portfolio of customers. The report provides the credit grantor with a comprehensive view of their borrowers credit relationships across multiple lenders. Lenders can enhance their portfolio returns through effective risk monitoring and management and through identification of loyal relationships - thus turning their customer base into profit engines.

CIBIL TransUnion Score

The CIBIL TransUnion Score is Indias first generic score and has become the most trusted indicator for prudent decision making by credit grantors.With the CIBIL TransUnion Score, the credit grantor can effectively predict the likelihood of an applicant becoming more than 91 days delinquent on one or more tradelines over the subsequent 12 months.

CIBIL TransUnion Personal Loan Score

The CIBIL TransUnion Personal Loan Score is the first and only score for the Indian market to predict the likelihood of an applicant or customer becoming more than 91 days delinquent on a personal or consumer loan over the next 12 months. This score is the result of collaboration between Credit Information Bureau (India) Limited (CIBIL) and TransUnion, a trusted global leader in analytic and decision services.

Bureau Credit Characteristics (BCC)

Bureau Credit Characteristics is a list of predefined characteristics that summarize various aspects of a customers credit information. The set comprises 258 credit characteristics which can be used for model development, data analysis, customer profiling, migration analysis and a variety of other account management analyses.

CIBIL Market Insights

These reports are designed to provide an overview of the credit market basis geographic, demographic and behavioral borrowing trends. By profiling their customer base across various dimensions, benchmarking their performance with the market and identifying their strengths and weaknesses organizations can take proactive corrective decisions and enhance business growth.

CIBIL Locate Plus

One of the challenges lenders may face is keeping updated and accurate contact details on all of their customers. CIBIL Locate Plus leverages CIBILs vast and comprehensive information repository to provide you with comprehensive contact information on your customers in a faster and more cost effective fashion. We at CIBIL, being your partners in risk management, constantly endeavor to bring new solutions to cater to the market need and customize existing offerings to suit your requirements.

2007 Credit Information Bureau (India) Limited. All rights reserved.


Suit-Filed Accounts - An Overview CIBIL - India's first credit information bureau - has been established to cater to the credit information requirement of the financial sector and serves as an effective mechanism for curbing the growth of Non-Performing Assets (NPAs). The Reserve Bank of India (RBI) constituted a Working Group in December 2001 to examine the possibility of CIBIL performing the role of collecting and disseminating information on suit-filed accounts and list of defaulters, being reported to RBI by banks and notified Financial Institutions (FIs). RBI then decided to implement some of the recommendations of the Working Group, which satisfied the existing legal framework of the time. In their letter no: DL.BC.111/20.16.001/2001-02 dated June 4, 2002; RBI apprised banks, FIs and state financial corporations of the formation of CIBIL and directed them to send, to CIBIL as well as to RBI, data on:

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Suit-filed accounts of Rs. 1 Crore and above, and Suit-filed accounts (wilful defaulters) of Rs. 25 Lacs and above

Consequently, banks and FIs submitted the list of suit-filed accounts of Rs. 1 Crore and above, as on March 31, 2002 and quarterly updates thereof till December 2002, to CIBIL as well as RBI. They also submitted the list of suitfiled accounts (wilful defaulters) of Rs. 25 Lacs and above as at the end of March, June, September and December 2002. Thereafter, from March 31, 2003 onwards, this data is being submitted to CIBIL alone. At present, CIBIL is maintaining a database on suit-filed accounts of Rs. 1 Crore and above and suit-filed accounts (wilful defaulters) of Rs. 25 Lacs and above. This information is based on an application developed to enable the users to access data through a parameterised search process across banks and companies at various geographical locations. Suit-filed accounts of lower value are being covered in a phased manner. Gist of RBI Schemes of Defaulter Lists




Credit Bureaus facilitate increased lending opportunities for credit grantors while allowing easier access to credit for borrowers. The existence of credit bureaus in developed countries has facilitated increased market penetration of credit (to more than 66% as a percentage of GDP as compared to 3% for India) while keeping nonperforming loans in check (approximately 1% of outstanding credit). Operating Efficiencies

Credit Portfolio Quality The use of CIRs accessed from a credit bureau will enable credit grantors loan officers to accurately evaluate borrower risk by making comprehensive credit histories available to decision makers. The CIRs will facilitate an objective and transparent assessment of credit applications. Concurrent borrowers and serial defaulters will be identified and minimized early in the approval process - consequently reducing associated recovery and write-off costs. Similarly, premium borrowers will be identified and serviced faster. Ultimately, CIRs will enable Members to judiciously mix relationship-based lending and information-based lending. CIRs will serve as the first level of due diligence in the appraisal of a credit application. Speed and Cost The use of CIRs will make processing loan applications easier, faster and cheaper by sometimes eliminating the need to additionally research and verify borrower details. The average loan in India is sanctioned in 2-3 days. A credit grantor using CIRs will be able to significantly reduce this turn round time and thus have a competitive edge in the marketplace.

Differential Pricing Owing to the lack of comprehensive credit information, all borrowers are charged an interest rate with an assumed level of default risk. This means that all borrowers are charged identical risk premiums regardless of their payment history and thus pay a premium that in developed countries is only applied to previously defaulting borrowers. As credit grantors begin to use comprehensive credit information they will be able to differentiate between good borrowers and defaulters. In an increasingly commoditized credit market, credit grantors will be able to use price in order to differentiate their loan products. In addition, borrowers who have diligently serviced their loans in the past will be able to demand cheaper loans in the future. Past defaulters will also have an opportunity to improve their credit histories by servicing their debt obligations in a timely fashion and thus earn access to lower interest rates. The Indian credit industry has only recently begun to offer differential pricing to their customers. As the credit environment becomes increasingly competitive, CIRs will play a pivotal role in the speed and confidence with which credit grantors will be able to increase their business volume. Hence, the use of CIRs will prove beneficial to both credit grantors and borrowers.

Credit Grantors The use of CIRs will enable loan officers to make objective and informed credit decisions quickly, competitively and cost-effectively. The use of CIRs will enable them to increase their lending volumes and improve the quality of their credit portfolios while reducing their delinquencies and loan processing costs. This will translate into improved profit margins.

Borrowers The widespread use of credit data will provide consumers with fast and easy access to the lending resources they need while reducing operating and risk costs for credit grantors. These reduce costs will be passed on to an extent to consumers with demonstrated credit performance in the form of lower interest rates. This easy availability of reasonably price credit will provide borrowers with the means to a higher standard of living.

Home Smooth credit flow is the bloodline of an economy. Equitable and affordable credit opportunities provide the essential capital needed to allow entrepreneurship to flourish, lifestyles to improve and opportunities to expand.

While availability of affordable credit is essential for the economic development of a nation and its people, managing this credit prudently is even more crucial in order to maintain sustainable growth and development. When you approach a credit grantor for credit, your application will be evaluated on the basis of your past payment history, existing credit lines and other factors such as income and security. A good past payment history may lead to credit being granted faster and on better terms. On the other hand, a poor past payment record could indicate past delinquency and lead to denial of credit or extremely expensive credit. Therefore prudent credit management and financial discipline is a must to ensure a good credit history for enabling you smooth and faster access to affordable credit in the future. Ways to improve your credit record: In order to ensure a good credit history, it is important to re-pay your loans on time. Financial discipline coupled with prudent credit management and a good payment history will ensure that you enjoy all the benefits associated with having a good credit record-

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Making your payments on time will have the most significant impact on your credit record. It is important for you to maintain appropriate, reasonable and affordable levels of credit and ensure regular and timely re-payment of loans. Keep your total debt under control. If your total borrowings are significantly high, use some of your savings to repay some of your debt. Investigate your options in order to reduce your interest and other credit related costs, e.g., refinance an outstanding loan at fixed interest rates if there is a significant drop in interest rates or you discover a significantly cheaper option, etc. This will make your debt burden easier to manage. When you are seeking for a new loan or credit card, do it in a relatively short amount of time. You dont want to have your report show that you are constantly looking for credit!

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Q.1 What is the CIBIL TransUnion Score?

The CIBIL TransUnion Score is a 3 digit numeric summary of your credit history. The Score is derived by using the details found in the "Accounts" and "Enquiries" sections on your Credit Information Report (CIR) and ranges from 300 to 900 points. The closer your Score is to 900, the more favourably your loan application will be viewed by a

Credit Institution. The Score plays a critical role in the loan approval process
Q.2 What does my Score mean?

An individual's Credit Score provides a Credit Institution with an indication of the "probability of default" of the individual based on their credit history. What this means in simple English is that the Score tells a Credit Institution how likely you are to pay back a loan (should the Credit Institution choose to sanction your loan) based on your past pattern of credit usage and loan repayment behaviour. The closer you are to 900, the more confidence the Credit Institution will have in your ability to repay the loan and hence, the better the chances of your application getting approved.
Q.3 What are the major factors that affect my Score?

There are 4 major factors that affect your Score. These are described below: 1. Late payments or defaults in the recent past: Your payment history has a significant impact on your Score. Hence, if you have missed payments on any of your existing loans, over the last couple of years, your Score is likely to be negatively affected because it indicates that you are having trouble servicing your existing obligations.


High Utilization of Credit Limits: While the balances on your loans will only reduce over time as payments are made, you must be diligent about making timely payments on your credit cards. While increased spending on your credit cards may not necessarily negatively affect your Score, an increase in the current balance on the card over time is an indication of an increased repayment burden and may negatively impact your Score. It's always prudent to not use too much credit.


Higher percentage of Credit Cards or Personal Loans (commonly known as Unsecured Loans) on your CIR: A higher concentration of home loans or auto loans (commonly known as Secured Loans) is likely to be more favourable for your Score than a large number of unsecured loans. Although unsecured loans offer easy access to finance, it's also by far the most expensive forms of credit. More the number of unsecured loans with high utilization, larger are the payments resulting from its high rate of interest.


Behaving "Credit Hungry": If you have made many applications for loans, or have recently been sanctioned new credit facilities, a Credit Institution is likely to view your application with caution. This "Credit Hungry" behaviour indicates your debt burden is likely to, or has increased and you are less capable of honouring any additional debt and is likely to negatively impact your Score.

Q.4 What does a "0" Score mean?

The Score will be "0" in the following scenarios :

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Credit history is less than 6 months Date Opened of account/s is less than 6 months from the current date

Q.5 What does a "-1" Score mean?

The Score will be "-1" in the following scenarios :

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Account information not available CIR has only enquiries and account information not available The last date reported or date closed is older than 24 months for all accounts Consumer is an 'Authorized' user for all the accounts in the report

It is important to note that while these scores are not viewed negatively by Credit Institution/s, some Credit Institution/s credit policy prevents them from providing loans to an applicant with scores of "0" or "-1"(Applicants with no credit track record) Hence, you may have better chances applying for a loan elsewhere.