A BS TR AC T

AN
ANAL YS IS OF

J OB S TRE SS

AMON G EX EC UT IV ES IN

NON- NATIONA LIZED B

ANK ING SEC TO R

M ON DAY , S EPTEMB ER 24 , 2 008 .

I NTROD UC TION
Pressure is part and parcel of all work and helps to keep one motivated. But excessive pressure can lead to stress, which undermines performance, is costly to employers and can make people ill. Stress is ubiquitous and has become an integral part of everyday living, an unavoidable consequence of modern living. Stress is a condition of strain that has a direct bearing on emotions, thought process and physical conditions of a person. Executives admit that stress is affecting their jobs, family life and health. Unpredictable economy, pressure to maintain profitability and increased responsibilities are main causes of stress. Steers (1981) indicate that, "Occupational stress has become an important topic for study of organizational behavior for several reasons" that stress has harmful psychological and physiological effects on employees, stress is a major cause of employee turn over and absenteeism, stress experienced by one employee can affect the safety of other employees, by controlling dysfunctional stress, individual and organization can be managed more effectively, stress management is the ability to maintain control over oneself when situations make excessive demands etc.

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G ENESI S

OF TH E PROBLEM

The advent of technological revolution in all walks of life coupled with the globalization and privatization policies have drastically changed conventional patterns in all sectors. The banking sector has under gone rapid and striking changes due to globalization and liberalization, increased competition due to the entrance of more private (corporate) sector banks, downsizing, introduction of new technologies, etc. Due to these changes, the employees in the banking sector are experiencing a high level of stress. It affected the social, economical and psychological domains of the bank employees and their relations. The present study proposes to address specific problems related to occupational stress of executives among South Indian bank employees- a leading non-nationalized bank in the state of Kerala.

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O BJECTIVES • To analyze the level of occupational stress among Non-nationalized bank employees. • To analyze the contribution of over load, authority, conflict and Lack of Senior level Support to the occupational stress among Non-Nationalized employees. • To analyze the importance of interventional strategies at organizational level to manage stress among employees. • To analyze the role of stress in interpersonal relationship and spirituality of employees • To analyze the frequency of stress related diseases including psychological problems among employees. • To evaluate the progress, goals and success of stress management programme organized by the authority. • To evaluate the impact of stress on the organizational performance. • To develop a model to detail different categories of potential stressors

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M ET HODOLOG

Y

Executives and customers of M/s South Indian Bank Ltd. – a non-nationalized bank in Kerala form the sample for the study. The data will be collected through prestructured questionnaire, personal interviews, etc. Published reports will be relied for the secondary sources of data. The researcher will seek opinions from human resource consultants and counselors and related persons who are actively involved in stress management programmes for effective interpretation and to enhance the reliability of findings. The data will be analyzed using suitable statistical tools for theory testing.

S CO PE

OF TH E ST UDY

Stress becomes a strategic threat to any business. Executives are expected to give significant support to the changing process of the organization, but not for developing stress. Especially in the financial sector executives are highly intelligent and have been recruited for their leadership abilities and are having to learn to cope with a new organizational identity. Stress is additive and hence they require support. The scope of the study includes the identification of genesis of stress and suggestions to alleviate the cause. Being a case study it also analyze the organizational power to solve the problem on their own and the future viability of the adopted methods. Thus it ultimately ensures profitability and survival of the organization. And it also forms a model, which can be adopted by other organizations of its kind.

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R EFERENCES
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