part 1

Multiple Choice Multiple Answer

Question
TQM can never flourish if the staff are:-
Correct Answer
Scared of their bosses , Worried about losing jobs , Afraid of being reprimanded if there
are mistakes
Your Answer
Scared of their bosses , Worried about losing jobs , Afraid of being reprimanded if there
are mistakes

Multiple Choice Single Answer

Question
Quality problem solving tool is used to :-
Correct Answer
Improve quality
Your Answer
Improve quality

Multiple Choice Single Answer

Question
The concept of quality circle was mooted by :-
Correct Answer
Prof. Kaoishikawa
Your Answer
Prof. Kaoishikawa

Match The Following

Question
Correct Answer
Your Answer
SMED
Setup time reduction
Setup time reduction
5 'S
Cleanliness
Total productive maintenance
Muda elimination
Waste elimination
Waste elimination
Poka-Yoke
Error proofing
Error proofing
Multiple Choice Single Answer
Question
Allowing worker's to stop machine / assembly line if they believe that product quality is
below standard' is an example of :-
Correct Answer
Empowerment
Your Answer
Involvement

Select The Blank

Question
Kaizen is ________ supported process.
Correct Answer
Management
Your Answer
Workmen

Select The Blank

Question
Ratio of ________ to the number of pieces inspected is called fraction defectives.
Correct Answer
Number of item rejected
Your Answer
Number of item rejected

Multiple Choice Single Answer

Question
Histogram always indicates :-
Correct Answer
Only height
Your Answer
Percentage defect

Multiple Choice Single Answer

Question
List of customers, to carry out parato analysis to identify customers who gives business
includes :-
Correct Answer
Present & past customers
Your Answer
Present & past customers

Multiple Choice Single Answer

Question
Implication of Quality problem is:-
Correct Answer
Gap in performance
Your Answer
Gap in performance

Multiple Choice Multiple Answer

Question
Steps to six sigma process consists of :-
Correct Answer
Identify the work you do , Identify your customers , Map the process
Your Answer
Identify the work you do , Identify your customers , Map the process

Multiple Choice Single Answer

Question
From scatter diagram the strength of relationship between two variables or associated set
of data can be inferred from the examination of the shape of :-
Correct Answer
Cloud
Your Answer
Cloud

True/False
Question
Non-availability of files /document in time is a problem to be addressed by office TPM.
Correct Answer
True
Your Answer
True

Select The Blank

Question
________ used to detect drop in air pressure.
Correct Answer
Buzzers / alarms
Your Answer
Locators

Multiple Choice Single Answer

Question
TQM is a way to improve quality of product and service :-
Correct Answer
Continuously
Your Answer
Continuously

Multiple Choice Multiple Answer

Question
The aim of education & training under TPM is :-
Correct Answer
To develop abilities to respond quickly to abnormalities , To develop abilities to discover
analyze malfunction
Your Answer
To develop abilities to respond quickly to abnormalities , To develop abilities to discover
analyze malfunction , To have multiskilled employees in all departments

Match The Following

Question
Correct Answer
Your Answer
In scatter diagram, the strength of relationship can be determined
By "correlation coefficient"
By "correlation coefficient"
The scatter diagram provides the technique to establish
The possible relationship between a pair of variables
The possible relationship between a pair of variables
The scatter diagram displays
The pair of data as a cloud of points
The pair of data as a cloud of points
The scatter is also known as
Correlation diagram
Correlation diagram

True/False
Question
Flow chart is pictorial representation of the steps in production control.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer

Question
Pareto's analysis underlines & operates philosophy of :-
Correct Answer
Vital few = trivial many
Your Answer
Vital few = trivial many

Multiple Choice Single Answer

Question
Pareto diagram always indicate magnitude of :-
Correct Answer
Defect
Your Answer
Influence of defect

True/False
Question
By cutting the cost of quality, profitability decreases.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer

Question
Check sheet is easy to use because it is :-
Correct Answer
Simplest tool
Your Answer
Simplest tool

True/False
Question
The flow charts are prepared to enhance the employees understanding of the process by
indicating interrelationship within the process.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer

Question
Abnormal variations can occur if :-
Correct Answer
There are assignable causes
Your Answer
There are assignable causes

Multiple Choice Multiple Answer

Question
Types of Poka-Yoke are :-
Correct Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke
Your Answer
Prevention type Poka-Yoke , Detection type Poka-Yoke , Standards type Poka-Yoke

True/False
Question
Control limits of control charts should be revised from time to time as additional data is
accumulated.
Correct Answer
True
Your Answer
True

Select The Blank

Question
Kaizen is an excellent method to involve ________ to unearth & eliminate hidden waste.
Correct Answer
Employees
Your Answer
Employers

Multiple Choice Multiple Answer

Question
To reduce Muda of transport, techniques used are :-
Correct Answer
Cellular layout , Method study , 5 'S
Your Answer
Cellular layout , Method study , 5 'S

Select The Blank

Question
Cp for six sigma process is ________
Correct Answer
2
Your Answer
2

Select The Blank

Question
________ participants in monthly meeting(MRM)
Correct Answer
GM, operation heads, corporate functional heads
Your Answer
Department heads & supervisors

True/False
Question
Processing cost of a product is mainly decided by conversion process.
Correct Answer
True
Your Answer
True

Select The Blank

Question
Production in last shift & production plan for next shift is discussed during ________.
Correct Answer
Shift beginning & shift end/change meeting
Your Answer
Shift beginning & shift end/change meeting

Multiple Choice Multiple Answer

Question
Material Supply on DSL basis helps :-
Correct Answer
To eliminate handling , To reduce transporting , To reduce inspection
Your Answer
To eliminate handling , To reduce transporting , To reduce inspection

True/False
Question
Inadequate maintenance of machine leads to muda of defects
Correct Answer
True
Your Answer
True

True/False
Question
Most of the external setups are treated as internal setup.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer

Question
Benefits from SMED are :-
Correct Answer
Reduce work in process , Better average daily production , Increase capacity
Your Answer
Reduce work in process , Better average daily production , Increase capacity

Multiple Choice Multiple Answer

Question
Typical examples of process benchmark are :-
Correct Answer
Procurement procedures , Budgeting , Recruitment
Your Answer
Procurement procedures , Budgeting , Recruitment

True/False
Question
Low level of delegation is an example of muda in office.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer

Question
Histograms are useful to :-
Correct Answer
Measure the current pattern & extent of variation , Assess current conformance to
specification & scope of improvement , Determine whether or not the process is in the
state of control
Your Answer
Measure the current pattern & extent of variation , Assess current conformance to
specification & scope of improvement , Determine whether or not the process is in the
state of control

Multiple Choice Multiple Answer

Question
While preparing scatter diagram following precautions are to be taken :-
Correct Answer
Data should be properly stratified & should be collected for full range , Scale selected
should be right to avoid wrong conclusions , Data should be free from bias or undue
importance
Your Answer
Data should be properly stratified & should be collected for full range , Scale selected
should be right to avoid wrong conclusions , Data should be free from bias or undue
importance

Multiple Choice Single Answer

Question
Through continuous improvement in the process & procedures, kobetsu-kaizen is
continuously improve utilization of :-
Correct Answer
Worker, equipment & material
Your Answer
Workers & materials

True/False
Question
Every department should make their own rules of standardization.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer

Question
Quality circle should consist adequate experienced members between :-
Correct Answer
8 to 10
Your Answer
8 to 10

Multiple Choice Single Answer

Question
Number of kaizen in Group kaizen categories are :-
Correct Answer
Two to three per year
Your Answer
As many as management decides

Select The Blank

Question
Flow chart helps to provide clarity of the ________ without visiting actual spot.
Correct Answer
Process
Your Answer
Process

Multiple Choice Single Answer

Question
Gap in performance = Ideal situation minus :-
Correct Answer
Current situation
Your Answer
Current situation

Select The Blank

Question
Seminar talks and video show are organized to introduce TPM concept to ________
Correct Answer
General employees
Your Answer
General employees
part-2
True/False
Question
Process capability index Cp is a measure of capability of the process to meet the
specification limits.
Correct Answer
True
Your Answer
True

Select The Blank

Question
Basic objective of control chart is to ________ the variation due to chance & assignable
cause.
Correct Answer
Separate out
Your Answer
Eliminate

Multiple Choice Single Answer

Question
Quality problem solving tool is used to :-
Correct Answer
Improve quality
Your Answer
Improve quality

Multiple Choice Single Answer

Question
Kaizen process is built on PDCA cycle, where P represents :-
Correct Answer
PLAN
Your Answer
PLAN

Multiple Choice Single Answer

Question
One Green Belt may head a team of :-
Correct Answer
20 employees
Your Answer
20 employees

Select The Blank

Question
Flow chart helps to dissect a process for better understanding & ________ of process.
Correct Answer
Analysis
Your Answer
Analysis

Select The Blank

Question
________ analysis is a central tenet of Kaizen.
Correct Answer
Root cause
Your Answer
Root cause

True/False
Question
Defects are not the consequences of human errors.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer

Question
Benefits of Daily work management are :-
Correct Answer
Improve resource utilization through gap analysis , Faster response to customer needs ,
Better communication
Your Answer
Improve resource utilization through gap analysis , Faster response to customer needs ,
Better communication

Select The Blank

Question
Due to SMED, ________ time cuts down.
Correct Answer
Waiting
Your Answer
Waiting

Multiple Choice Multiple Answer

Question
Limitation of quality circles are :-
Correct Answer
Problems headed by worker group must be simple & within their limit , Unions in India
are reluctant , Management is also not open for union
Your Answer
Problems headed by worker group must be simple & within their limit , Unions in India
are reluctant , Management is also not open for union

Multiple Choice Single Answer

Question
In traditional manufacturing line :-
Correct Answer
Cycle time is more
Your Answer
Cycle time is more

Select The Blank

Question
Each quality characteristic has permitted variation & is equal to ________.
Correct Answer
USL - LSL
Your Answer
USL - LSL

Multiple Choice Single Answer

Question
Assignable causes :-
Correct Answer
Can be eliminated
Your Answer
Can be eliminated

Multiple Choice Multiple Answer

Question
After finding out the solution & working on it, the equally important job is :-
Correct Answer
Prepare for the presentation of your work , Explain the progress by presentation to
steering committee , Convince committee for financial help for running the project
Your Answer
Prepare for the presentation of your work , Explain the progress by presentation to
steering committee , Convince committee for your next project

True/False
Question
Gap analysis for production & dispatches is discussed in monthly meeting.
Correct Answer
False
Your Answer
False

True/False
Question
Most of the external setups are treated as internal setup.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer

Question
Few main steps to construct a Histogram after deciding classes, class width & class
boundaries are :-
Correct Answer
Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class
into which each value falls , Count the tally marks i.e. frequency in each class &
construct a histogram by plotting a bar graph for each class , Analyze & conclude
whether process is is meeting the requirement or not & take connective actions if needed.
Your Answer
Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class
into which each value falls , Count the tally marks i.e. frequency in each class &
construct a histogram by plotting a bar graph for each class , Analyze & conclude
whether process is is meeting the requirement or not & take connective actions if needed.

Multiple Choice Single Answer

Question
Pricing in JIT purchasing is done by
Correct Answer
Buyer and seller together
Your Answer
Buyer and seller together

Multiple Choice Single Answer

Question
The first step in setup time operation studies is to time each setup, took, review task & :-
Correct Answer
Separate internal & external setup task
Your Answer
Separate internal & external setup task

Select The Blank

Question
Poka Yoke is ________.
Correct Answer
Simple technique
Your Answer
Simple technique
Select The Blank
Question
To find out root cause ________used
Correct Answer
Why-why Technique
Your Answer
Why-why Technique

Multiple Choice Multiple Answer

Question
Steps to six sigma process consists of :-
Correct Answer
Identify the work you do , Identify your customers , Map the process
Your Answer
Identify the work you do , Identify your customers , Map the process

True/False
Question
Daily work management can also be extended to non manufacturing areas like
procurement, QA, HRD etc.
Correct Answer
True
Your Answer
True

Select The Blank

Question
________ % of quality problems are due to individual errors.
Correct Answer
15
Your Answer
15

Multiple Choice Single Answer

Question
Ishikawa diagram is also known as :-
Correct Answer
Cause & effect diagram
Your Answer
Cause & effect diagram

True/False
Question
Implementation of all 8 TPM pillar activities must start at a time .
Correct Answer
False
Your Answer
True

Match The Following

Question
Correct Answer
Your Answer
Review your efforts & success achieved
Check
Check
Act about the causes found out
Do
Do
Collect the initial data for the problem
Plan
Plan
Actions further after reviewing the progress
Act
Act

Select The Blank

Question
Technique involved in listing of setup task, establishing technological relationship
between tasks, drawing arrow diagram is called as ________.
Correct Answer
Network diagram
Your Answer
Network diagram

True/False
Question
U-Line layout is better than straight lime layout.
Correct Answer
True
Your Answer
True

Select The Blank

Question
Poka-Yoke devices under category use ________ to distinguish between similar parts
which may be assembled in wrong position.
Correct Answer
Color coding
Your Answer
Color coding
Multiple Choice Multiple Answer
Question
Benefits from the standardized containers are
Correct Answer
Minimization of transit damages , Ease in verification of quantity of parts , Automatic
signal to supplier to replenish stock
Your Answer
Minimization of transit damages , Ease in verification of quantity of parts , Automatic
signal to supplier to replenish stock

Multiple Choice Single Answer

Question
Number of kaizen in Group kaizen categories are :-
Correct Answer
Two to three per year
Your Answer
Two to three per year

True/False
Question
Graph is a tabulated representation of the data which is easily understandable at a glance.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer

Question
Time required to study blue prints / drawing is included in :-
Correct Answer
Setup time
Your Answer
Setup time

Multiple Choice Multiple Answer

Question
Actions that can be thought for the process having process capability is higher than
specification tolerance are
Correct Answer
100 % inspection is required , Reduce variability , Possibility of squeezing tolerances
Your Answer
100 % inspection is required , Reduce variability

Multiple Choice Single Answer

Question
Withdrawal kanban is presented by :-
Correct Answer
C- kanban
Your Answer
C- kanban

Multiple Choice Multiple Answer

Question
The aim of education & training under TPM is :-
Correct Answer
To develop abilities to respond quickly to abnormalities , To develop abilities to discover
analyze malfunction
Your Answer
To develop abilities to respond quickly to abnormalities , To develop abilities to discover
analyze malfunction , To have multiskilled employees in all departments

Multiple Choice Multiple Answer

Question
To draw control charts, sample must be representative of homogeneous segment of
production for which :-
Correct Answer
The items of the sample should be from the same machine setting , The items should be
of the same batch , Items should be made from the same raw material batch
Your Answer
The items of the sample should be from the same machine setting , The items should be
of the same batch , Items should be made from the same raw material batch

Select The Blank

Question
To eliminate muda of processing, ________ exercise is essential.
Correct Answer
ECRS
Your Answer
MOST

Multiple Choice Multiple Answer

Question
Cleaning your own area/equipments gives benefits of :-
Correct Answer
You know your self how to avoid dust , When you touch while cleaning you may find a
fault , Saving of further failure due to dust
Your Answer
You know your self how to avoid dust , When you touch while cleaning you may find a
fault , Saving of further failure due to dust

True/False
Question
Performance benchmarking does not involves comparison of financial ratios at the
aggregate level.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer

Question
Material Supply on DSL basis helps :-
Correct Answer
To eliminate handling , To reduce transporting , To reduce inspection
Your Answer
To eliminate handling , To reduce transporting , To reduce inspection

Multiple Choice Single Answer

Question
Chance causes :-
Correct Answer
Cannot be identified
Your Answer
Cannot be identified

Multiple Choice Multiple Answer

Question
The alternate meaning of seiso is
Correct Answer
Sanities , Cleanup , Dust free / scrab
Your Answer
Sanities , Cleanup , Dust free / scrab

Multiple Choice Single Answer

Question
Production kanban is presented by :-
Correct Answer
P-kanban
Your Answer
P-kanban
Posted by MindGrill at 1:22 AM 0 comments

Links to this post

Labels: Techniques for Operations Efficiency
Techniques for Operations Efficiency - 1
Multiple Choice Single Answer
Question
Whatever you are doing you can do better by :-
Correct Answer
Kaizen
Your Answer
Kaizen

Select The Blank

Question
In scatter diagram "________" relationship is said to exist when value of 'y' somewhat
increases as the value of 'x' increases.
Correct Answer
Weak positive
Your Answer
Weak positive

Multiple Choice Multiple Answer

Question
After finding out the solution & working on it, the equally important job is :-
Correct Answer
Prepare for the presentation of your work , Explain the progress by presentation to
steering committee , Convince committee for financial help for running the project
Your Answer
Prepare for the presentation of your work , Explain the progress by presentation to
steering committee , Convince committee for financial help for running the project

Select The Blank

Question
Poka Yoke designed to help operators to know immediately ________ of the defeat called
detection type Poka-Yoke.
Correct Answer
On occurrence
Your Answer
On occurrence

Multiple Choice Single Answer

Question
TQM is :-
Correct Answer
A continuous activity
Your Answer
A continuous activity
Multiple Choice Single Answer
Question
In cellular manufacturing system, the cells are designed so that the material flow within
the cell and between the cells are :-
Correct Answer
Minimized
Your Answer
Minimized

Multiple Choice Multiple Answer

Question
Some steps for stratification are :-
Correct Answer
Present the information in graphical form & study, decide if further stratification is
required? , Define the problem & identify the stratification variables , Sort out data into
categories & summarise information in each category
Your Answer
Define the problem & identify the stratification variables , Sort out data into categories &
summarise information in each category , Present the information in graphical form &
study, decide if further stratification is required?

Match The Following

Question
Correct Answer
Your Answer
Review your efforts & success achieved
Check
Act
Act about the causes found out
Do
Do
Collect the initial data for the problem
Plan
Plan
Actions further after reviewing the progress
Act
Check

Multiple Choice Multiple Answer

Question
Implementation of TPM in Indian industries is difficult due to :-
Correct Answer
Lack of knowledge of the TPM , Resistance to change , Fear to loss of job
Your Answer
Lack of knowledge of the TPM , Resistance to change , Fear to loss of job
Select The Blank
Question
________ helps to generate creative ideas .
Correct Answer
Brainstorming
Your Answer
Brainstorming

Multiple Choice Single Answer

Question
Zero problem are those where in objective is :-
Correct Answer
To completely eliminate the problem
Your Answer
To completely eliminate the problem

True/False
Question
Muda due to waiting during assembly, during machining processing is very easy to
detect.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer

Question
Recording of the entire setup operators focusing on hand, eye and body movements of the
person doing the setting is done through :-
Correct Answer
Video recording
Your Answer
Video recording

Select The Blank

Question
Kaizen projects are managed by ________
Correct Answer
Cross functional team
Your Answer
Management

Select The Blank

Question
In traditional purchasing ________ inventory is required.
Correct Answer
Plenty of
Your Answer
Plenty of

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank

Question
Kaizen projects are managed by ________
Correct Answer
Cross functional team
Your Answer
Management

Select The Blank

Question
In traditional purchasing ________ inventory is required.
Correct Answer
Plenty of
Your Answer
Plenty of

Multiple Choice Multiple Answer

Question
Implementation of TPM in Indian industries is difficult due to :-
Correct Answer
Lack of knowledge of the TPM , Resistance to change , Fear to loss of job
Your Answer
Lack of knowledge of the TPM , Resistance to change , Fear to loss of job

Multiple Choice Multiple Answer

Question
Actions that can be thought for the process having process capability is smaller than
specification tolerance are:-
Correct Answer
Use of less precision machine , Possibility of squeezing tolerances , Reduction in
inspection
Your Answer
Use of less precision machine , Possibility of squeezing tolerances , Reduction in
inspection

Multiple Choice Multiple Answer

Question
Role of champions are :-
Correct Answer
Approve six sigma projects , Remove road block in the path of six sigma implementation
, Monitor progress of six sigma projects
Your Answer
Approve six sigma projects , Remove road block in the path of six sigma implementation
, Monitor progress of six sigma projects

Multiple Choice Single Answer

Question
Poka-yoke for employee not performing work as per established method is :-
Correct Answer
Implement work standard
Your Answer
Implement work standard

True/False
Question
Inadequate maintenance of machine leads to muda of defects
Correct Answer
True
Your Answer
False

Select The Blank

Question
Histogram is a diagrammatic presentation of the ________ distribution of characteristics
such as strength, diameter, etc.
Correct Answer
Frequency
Your Answer
Frequency

Multiple Choice Multiple Answer

Question
Types of meetings held in DWM are :-
Correct Answer
Daily PDCA meeting , Weekly PDCA meeting , Monthly PDCA meeting
Your Answer
Daily PDCA meeting , Weekly PDCA meeting , Monthly PDCA meeting

Select The Blank

Question
________ is responsible for effective implementation of action plan's under TPM.
Correct Answer
Steering committee
Your Answer
Maintenance department

Select The Blank

Question
________ is an effect due to the muda of defect.
Correct Answer
Wear & tear of parts while disassembling
Your Answer
Wear & tear of parts while disassembling

Multiple Choice Single Answer

Question
Participants of the groups for quality circles should be decided by :-
Correct Answer
Employees coming together by their own enthusiasm
Your Answer
Employees coming together by their own enthusiasm

Multiple Choice Single Answer

Question
Japanese concept of good house keeping is for:
Correct Answer
Good environment for quality products
Your Answer
Good environment for quality products

Select The Blank

Question
Japanese believe that when they are ________ they are cleaning there minds too.
Correct Answer
Cleaning
Your Answer
Cleaning

Multiple Choice Single Answer

Question
Initiative CA/PA for customer complaint is check point for :-
Correct Answer
Response to customer complaint
Your Answer
Response to customer complaint

Multiple Choice Multiple Answer

Question
Breakdown problem may be stratified by :-
Correct Answer
Sections , Machines , Type of breakdown (e.g mech. Or electrical)
Your Answer
Machines , Type of breakdown (e.g mech. Or electrical)

Multiple Choice Multiple Answer

Question
Customer contact staff need training in areas like :-
Correct Answer
Questioning skills , Listening skills , Telephone attending techniques
Your Answer
Questioning skills , Listening skills , Telephone attending techniques

Multiple Choice Single Answer

Question
To sustain the 5-S throughout the months best method is :-
Correct Answer
Start surprise internal audits
Your Answer
Declare prizes

Multiple Choice Single Answer

Question
Recording of the entire setup operators focusing on hand, eye and body movements of the
person doing the setting is done through :-
Correct Answer
Video recording
Your Answer
Video recording

Multiple Choice Multiple Answer

Question
Remedial actions for error of misunderstanding is :-
Correct Answer
Training , Checking in advance , Standardizing work procedures
Your Answer
Training , Checking in advance , Standardizing work procedures

Multiple Choice Multiple Answer

Question
Missing parts is due to :-
Correct Answer
Willful errors , Inadvertent error , Judgment error
Your Answer
Willful errors , Inadvertent error
True/False
Question
Flow chart helps to design new process.
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer

Question
SWOT analysis is an important step in :-
Correct Answer
Deciding what to benchmark
Your Answer
Data collection

Multiple Choice Single Answer

Question
Quality circle should consist adequate experienced members between :-
Correct Answer
8 to 10
Your Answer
8 to 10

Multiple Choice Single Answer

Question
Identifying key preventive operational functions and comparing these operational
functions within the firm's own division & branches comes under :-
Correct Answer
Internal benchmarking
Your Answer
Internal benchmarking

Multiple Choice Single Answer

Question
Flow charts are drawn to document a process by charting the task performed and :-
Correct Answer
The sequence in which tasks are performed
Your Answer
The flow in which tasks are performed