450 Washing Meadow Street | Lincoln, NE | (454) 676-9989 | terry.smith@hotmail.

com

Terry Smith
OBJECTIVE Sales Professional and Entrepreneur with 10+ years of experience seeking full time position as Pharmaceutical Sales Representative. Open to Relocation. Banana Republic, Lincoln, NE 2007 – Present Recruitment and Sales Manager  Responsible for the hiring, training and overall growth of 20 sales associates across extremely results driven store, resulting in a 200% increase in sales over target  Oversaw that the store met daily, weekly and monthly sales targets - through active associate mentoring and development, close monitoring of key performance metrics, and leading through example by conducting client sales on the floor – contributing to 20% of overall sales Nurture Senior Care, Lincoln, NE 2005 – 2007 Client Care Manager  Worked closely with potential new clients and their families, establishing a regiment of care and developing a custom tailored package designed to meet the customer’s needs  Acted as key liaison between families and caregivers during conflict situations, carefully serving the client’s concerns while balancing the policies of the company  Created and implemented a quality assurance program designed to ensure the best possible care for our senior clients  Established a sales tracking and reporting system to gauge the overall success rate of sales, attrition and retention of clients  Closed 80% of leads based on my ability to provide detailed answers to specific questions regarding senior care and the special challenges facing seniors Hair Styles Salon, Lincoln, NE 1995 – 2005 Owner & Operator  Purchased first salon in 1995; subsequently grew the company to 30 employees across five stores with annual sales in excess of $1.5mm  Managed multiple facets of the business, including operations, marketing, and sales – achievements included creation of a monthly membership program, developed training program for new employees, performed audits of paperwork, managed advertising spend, and administered payroll Capgemini, Kansas City, KS 1992 – 1995 Staff Auditor  Performed auditing on medium to large sized manufacturing companies, including GATC, GATX, and Elkay EDUCATION University of Nebraska, Lincoln, NE Bachelors of Art in Accounting, 1992

PROFESSIONAL EXPERIENCE

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