Largest Indian Power Company Powering People’s Progress

Before we go on to our project on Corporate Social Responsibility (CSR) undertaken by National Thermal Power Corporation (NTPC), we would first like to introduce the concept of CSR. So that we have a clear understanding of what is CSR and its importance and need. This would facilitate in understanding the CSR of NTPC. All organisations have an impact on the society and the environment through their operations, products or services, and through their interactions with key stakeholder groups including employees, customers/clients, suppliers, investors and the local community. This is demonstrated in the diagram given below.

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Largest Indian Power Company Powering People’s Progress

Now this is where the need for Corporate Social Responsibility (CSR) arises. Why? Because business has an impact on the society. So, what is meant by CSR? Why is it important for an organisation to undertake CSR? All this is explained as follows.

Meaning of Corporate Social Responsibility
There is no single commonly accepted notion of Corporate Social Responsibility (CSR). CSR means many things but it usually centres on the concept of “sustainable development”. It has been described/defined in many ways:

CSR is described as “how business takes account of its economic, social and environmental impacts in the way it operates – maximizing the benefits and minimizing the downsides”. In other words, it is about taking responsibility for the impact of our business on all those who are affected by it.

According to World Business Council for Sustainable Development (WBCSD), CSR is “the continuining commitment by the business to behave ethically and to contribute to economic development while improving the quality of life of the workforce and their families as well as local community and society at large”

Business for Social Responsibility suggests the idea of CSR relates to businessdecision making linked to ethical values, compliance with legal requirements and respect for people, communities and the environment, in a manner that meets or exceeds ethical, legal, commercial and public expectations, that society has of business.

Under these and most other definitions CSR is essentially about what organisations do, how they do it and the impact of their behaviour on the wider society. It focuses on a variety of issues ranging from actions in the workplace and marketplace to questions such as community investment, environment impact, business ethics and human rights. Thus CSR can be summed up as follows: • A voluntary activity in excess of legal compliance

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Largest Indian Power Company Powering People’s Progress • • • • Acting in an ethical values Creating positive working environment for employees Giving back to the local community and the society at large Minimising the adverse impact of the operations of the company on the environment

Importance of Corporate Social Responsibility
Every business needs to recognise the impact of its operations on the world. The way they do business dictates the footprint they leave behind. If they take the time to “maximise the benefits and minimise the downsides” then they can help to create a better world. Corporate social responsibility in business isn’t just a do-gooders’ charter or latest example of regulatory overdrive. It is about creating sustainable businesses through the best possible relationships with their communities and stakeholders. The expectations of the traditional stakeholders – shareholders, customers, and employees are increasing and so, too, is the list of groups wanting to know how an organisation is run. As a result, more and more companies are working harder not only to make a positive impact on society and the environment through their operations, products or services, but also to demonstrate it to these groups. A comprehensive set of policies, practices and programmes incorporated throughout a business can increase productivity, contribute to competitiveness, improve staff recruitment and retention rates and create a more positive corporate image. Unfortunately, many companies only use the responsible business approach as a risk management tool. This limits the benefits that could be achieved through focusing on opportunity rather than risk. Socially responsible business is not about restricting business growth; it’s about creating new opportunities, the better way of doing business.

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   • • Human Resources. at local and national level Structural arrangements for CSR Barriers to involvement in social. ethical and environment 4 . beliefs and assumptions of NTPC with regard to social.Largest Indian Power Company Powering People’s Progress The main aim of the research was to examine how far the notion of Corporate Social Responsibility has permeated the NTPC organisation in both attitudinal and behavioural sense. ethical and environmental issues and to investigate what actions have been taken by the enterprise in pursuit of a more socially responsible approach. The research was designed to focus specifically on a number of key areas. These include: • • Understanding of and attitude of CSR Actions taken in pursuit of a more socially responsible approach especially relating to. Environment Community. The essence of the research study was to explore the underlying attitudes.

oil & gas exploration.394 MW.395 MW). In Forbes list of World’s 2000 Largest Companies for the year 2007. coal mining.794 MW). It has diversified into hydro power.000 MW company by 2017. The company has power generating facilities in all major regions of the country. power trading & 5 . 7 gas based power stations (3. It has 15 coal based power stations (23. NTPC occupies 411th place.955 MW) and 4 power stations in Joint Ventures(1. It is among the world’s largest and most efficient power generation companies.Largest Indian Power Company Powering People’s Progress NTPC. the largest power Company in India. NTPC has gone beyond the thermal power generation. It plans to be a 75. NTPC has installed capacity of 29. power equipment manufacturing. was setup in 1975 to accelerate power development in the country.

25% as offer for sale by Government of India.50% of the total power generation of the country during 2007-08. It provides consultancy in the area of power plant constructions and power generation to companies in India and abroad. In November 2004. NTPC is now in the entire power value chain and is poised to become an Integrated Power Major. With its experience and expertise in the power sector.1% and it contributed 28. NTPC's share on 31 Mar 2008 in the total installed capacity of the country was 19. NTPC is among the largest five companies in India in terms of market capitalization. NTPC thus became a listed company with Government holding 89. 6 . NTPC is extending consultancy services to various organisations in the power business. NTPC came out with its Initial Public Offering (IPO) consisting of 5. The issue was a resounding success.25% as fresh issue and 5. NTPC has set new benchmarks for the power industry both in the area of power plant construction and operations.5% of the equity share capital and rest held by Institutional Investors and Public.Largest Indian Power Company Powering People’s Progress distribution.

NTPC is well on its way to realise its vision of being "A world class integrated power major.a potential global giant. with increasing 7 . Inspired by its glorious past and vibrant present. Government of the India has identified NTPC as one of the jewels of Public Sector 'Navratnas'.Largest Indian Power Company Powering People’s Progress Recognising its excellent performance and vast potential. powering India's growth.

BCOMIT • • • • • • Business ethics Customer Focus Organizational & Professional Pride Mutual Respect & Trust Innovation & Speed Total Quality for Excellence 8 . Mission Develop and provide reliable power related products and services at competitive prices. powering India's growth with increasing global presence.Largest Indian Power Company Powering People’s Progress Vision A world class integrated power major. integrating multiple energy resources with innovative & Eco-friendly technologies and contribution to the society Core Values .

possibly through a Joint Venture. This is also reflected in the high share of coal-based capacities in NTPC's current portfolio. Going forward. NTPC would continue to closely monitor developments on nuclear front also and be open to setting up around 2000 MW of Nuclear power generation capacity. coal has a dominant share in the power generation capacities in India. With high uncertainties involved in Domestic gas/ LNG. To meet the objective of making available reliable and quality power at competitive prices. there is a need to push for renewable sources of power in the sector. Towards this end. As a leader in power generation. Its scale of operation. NTPC would endeavour to maintain or improve its share of India's generating capacity. To reduce the dependence on fossil fuels.Largest Indian Power Company Powering People’s Progress Future Of The Generation Business Developing and operating world-class power stations is NTPC's core competence.000 MW by 2017. NTPC would avail of opportunities to add hydropower to its portfolio subject to competitive tariffs. A first step in this direction has already been taken with the investment in Koldam Hydro Power Project. NTPC would continue to speedily implement projects and introduce stateof-art technologies. financial strength and large experience serve to provide an advantage over competitors. Total Capacity Portfolio India's generation capacity can be expected to grow from the current levels of about 120 GW to about 225-250 GW by 2017. both in terms of availability and prices. NTPC currently accounts for about 20% of the country's installed capacity and almost 60% of the total installed capacity in the Central sector in the country. including few integrated coal cum power projects. Fuel / Energy Mix For Capacity Addition Currently. in its target to remain the largest generating utility of India. NTPC would also consider other energy sources such as 9 . NTPC would target to build an overall capacity portfolio of over 66. NTPC would continue to set up large pit-head coal based projects.

NTPC has recently diversified into coal mining business primarily to secure its fuel requirements and support its aggressive capacity addition program. this focus was adequate as the industry was highly regulated with limited diversification opportunities. Going forward. Diversification would also allow NTPC to offer new growth opportunities to its employees while leveraging their skills to capitalise on new opportunities in the sector. the country has been facing acute shortages. the fuel mix in 2017 may be different from the existing portfolio. NTPC would continue to evaluate various 10 . This is in spite of the fact that India is one of the largest producers of coal in the World. To safeguard its competitive advantage in power generation business. it is essential for NTPC to establish its brand equity in overseas markets. to symbolise this change. cogeneration. and Renovation & Modernization services in the international market. In fact. While a decision on the fuel/energy mix for NTPC in the future would be largely governed by their relative tariff-competitiveness. In addition. Over last few years. fuel cells. both in coal and gas. NTPC is also giving thrust on diversification in the areas of power trading and distribution.Largest Indian Power Company Powering People’s Progress biomass. NTPC has taken on a new identity and a new name 'NTPC Limited'. Establishing a successful services brand would be a precursor to taking higher investment decisions in different markets. Operations & Maintenance services. etc for future development thereby reducing the dependence on thermal fuels. In the past. with presence across entire energy value chain. though not very significantly. Establishing A Global Presence To become a truly global company serving global markets. severely affecting optimum utilisation of its power stations and these shortages are likely to continue in future as well. NTPC would continue to focus on offering Engineering & Project Management Services. Diversification Along The Value Chain NTPC has achieved the distinction of being the largest thermal generating company in India. NTPC has moved ahead in diversifying its portfolio to emerge as an integrated power major.

As a result NTPC would have altered its profile significantly. acquisition of gas blocks etc.Largest Indian Power Company Powering People’s Progress options for strengthening its presence in global markets including setting up power generation capacity. Circa 2017: NTPC's Corporate Profile By the year 2017. NTPC would have successfully diversified its generation mix. Elements of the revised profile that NTPC would seek to achieve are: • • • • • • • • Amongst top five market capitalisation in the Indian market An Indian MNC with presence in many countries Diversified utility with multiple businesses Setting benchmarks in project construction and plant availability & efficiency Preferred employer Have a strong research and technology base Loyal customer base in both bulk and retail supply A leading corporate citizen with a keen focus on executing its social –responsibility 11 . diversified across the power value chain and entered overseas markets.

Human Resources Function has formulated an integrated HR strategy which rests on four building blocks of HR viz. Civil.500 employees to fulfill its business plans. NTPC has set up 15 project training centres. a systematic Training plan has been formulated for ensuring minimum seven man days training per employee per year and includes level-wise planned intervention designed to groom people for assuming positions of higher responsibility.Largest Indian Power Company Powering People’s Progress NTPC believes in achieving organizational excellence through Human Resources and follows "People First" approach to leverage the potential of its 23. HR and Finance disciplines also. While the project training centres 12 . 2 simulator training centres and an apex institute namely 'Power Management Institute' (PMI). All HR initiatives are undertaken within this broad framework to actualize the HR Vision of "enabling the employees to be a family of committed world class professionals making NTPC a learning organization. Commitment building. Chemistry. Control & Instrumentation and now encompasses Computer Science. Competence building. as well as specific need-based interventions based on scientific Training Needs Analysis. the new recruits are also attached with senior executives under a systematic and formal 'Mentoring System' of the company to integrate them into the Culture of the company. Culture building and Systems building pramod. Besides a comprehensive one year training comprising theoretical inputs as well as on-thejob training. Electrical." To induct talent and groom them into a dedicated cadre of power professionals "Executive Trainee" Scheme was introduced in the year 1977 for recruitment in the disciplines of Mechanical. As part of post employment training and development opportunities.

In order to realize the HR Vision of making NTPC by a a learning providing number of Organization new capabilities opportunities to continually learn initiatives have been taken. (M. The motivation to perform and excel is further enhanced through a comprehensive NTPC Rewards and Recognition system. Delhi. BITS. NTPC Open Competition for Executive Talent (NOCET) is organized every year in which teams of executives compete annually through oral and written presentation on a topical theme. Demonstrating its high concern for people. medical and recreational opportunities for employees and their family members. Besides opportunities for long term education are also provided through tie ups with reputed Institutions like IIT.Largest Indian Power Company Powering People’s Progress (Employee Development Centres) have specialized in imparting technical skills and knowledge. health & well-being and social security systems leading to high level of commitment. A culture of celebrating achievements and a strong focus on 13 . In order to tap the latent talent among non executives and make use of their potential for creativity and innovation. NTPC offers best quality-of-life through beautiful townships with all amenities such as educational.Tech) etc. MDI. Pilani (B. NTPC has developed strong employee welfare. PMI places emphasis on management development. Similarly "Professional Circles" have been formed department-wise where Executives of the department meet every fortnight to share their knowledge and experiences and discuss topical issues.Tech in Power Generation Technology). Gurgaon (Executive MBA programme). In order to institutionalize a strong Culture based on Values a number of initiatives are taken to actualize the Vision and Core Values (BCOMIT) across the company. Besides a management journal called "Horizon" is published quarterly to enable employees to share their ideas and experiences across the organization. Quality Circles have been set up in various units/offices in NTPC.

These Centers give a good insight to the employees about their strengths and weaknesses. the gaps in their competencies which they can bridge through suitable support from company. 14 .Largest Indian Power Company Powering People’s Progress performance are a way of life in NTPC. NTPC has institutionalized "Development Centers" in the company to systematically diagnose the current and potential competency requirements of the employees with the objective of enhancing their development in a planned manner. Due to innovative people management practices there is a high level of pride and commitment amongst employees as reflected in the various external surveys including Great Places to Work for in India in which NTPC was rated third Great Place to work for in the country in 2005.

NTPC Environment Policy: As early as in November 1995. The policy also envisages efficient utilisation of resources. NTPC brought out a comprehensive document entitled "NTPC Environment Policy and Environment Management System". Environment Policy & Environment Management System Driven by its commitment for sustainable growth of power. Amongst the guiding principles adopted in the document are company's proactive approach to environment. The organization has pursued the Environmental 15 . The NEP 2006 has since been approved by the Union Cabinet in May 2006. Therefore. maximising ash utilisation and providing green belt all around the plant for maintaining ecological balance. adoption of latest technologies and continual environment improvement. Occupational Health and Safety Systems NTPC has actively gone for adoption of best international practices on environment. optimum utilisation of equipment. occupational health and safety areas. National Environment Policy: At the national level. Environment Management.Largest Indian Power Company Powering People’s Progress Harmony between man and environment is the essence of healthy life and growth. thereby minimising waste. NTPC has evolved a well defined environment management policy and sound environment practices for minimising environmental impact arising out of setting up of power plants and preserving the natural ecology. It has been taking various measures discussed below for mitigation of environment pollution due to power generation. the Ministry of Environment and Forests had prepared a draft Environment Policy (NEP) and the Ministry of Power along with NTPC actively participated in the deliberations of the draft NEP. maintenance of ecological balance and a pristine environment has been of utmost importance to NTPC.

Flue Gas Stacks: Tall Flue Gas Stacks have been provided for wide dispersion of the gaseous emissions (SOX. Pollution Control Systems While deciding the appropriate technology for its projects. Neutralisation Pits: Neutralisation pits have been provided in the Water Treatment Plant (WTP) for pH correction of the effluents before discharge into Effluent Treatment Plant (ETP) for further treatment and use. As a result of pursuing these practices. NOX etc) into the atmosphere. Low-NOX Burners: In gas based NTPC power stations. NTPC integrates many environmental provisions into the plant design.Largest Indian Power Company Powering People’s Progress Management System (EMS) ISO 14001 and the Occupational Health and Safety Assessment System OHSAS 18001 at its different establishments. by adopting best combustion practices. Electrostatic Precipitators: The ash left behind after combustion of coal is arrested in high efficiency Electrostatic Precipitators (ESPs) and particulate emission is controlled well within the stipulated norms. In order to ensure that NTPC comply with all the stipulated environment norms. NOx emissions are controlled by provision of Low-NOx Burners (dry or wet type) and in coal fired stations. all NTPC power stations have been certified for ISO 14001 & OHSAS 18001 by reputed national and international Certifying Agencies. The ash collected in the ESPs is disposed to Ash Ponds in slurry form. Coal Settling Pits / Oil Settling Pits: 16 . various state-of-the-art pollution control systems / devices as discussed below have been installed to control air and water pollution.

This has been envisaged for the first time in Asia which has resulted in progressive development of green belt besides far less requirement of land and less water requirement as compared to the wet ash disposal system. This helps in reduction in thermal pollution and conservation of fresh water. At its Dadri Power Station. The discharged effluents conform to standards specified by CPCB and the same is regularly monitored. Ash Dykes & Ash Disposal Systems: Ash ponds have been provided at all coal based stations except Dadri where Dry Ash Disposal System has been provided. Cooling Towers: Cooling Towers have been provided for cooling the hot Condenser cooling water in closed cycle Condenser Cooling Water (CCW) Systems. DE & DS Systems: Dust Extraction (DE) and Dust Suppression (DS) systems have been installed in all coal fired power stations in NTPC to contain and extract the fugitive dust released in the Coal Handling Plant (CHP).Largest Indian Power Company Powering People’s Progress In these Pits. coal dust and oil are removed from the effluents emanating from the Coal Handling Plant (CHP). Ash in slurry form is discharged into the lagoons where ash particles get settled from the slurry and clear effluent water is discharged from the ash pond. coal yard and Fuel Oil Handling areas before discharge into ETP. as a proactive measure. NTPC has set up a unique system for dry ash collection and disposal facility with Ash Mound formation. Ash Water Recycling System: Further. the effluent from ash pond is circulated back to 17 . In the AWRS. Ash Ponds have been divided into lagoons and provided with garlanding arrangements for change over of the ash slurry feed points for even filling of the pond and for effective settlement of the ash particles. in a number of NTPC stations. Ash Water Recycling System (AWRS) has been provided.

service water drains etc. Sewage Treatment Plants & Facilities: 18 . Farakka. Rihand. These plants have helped to control quality and quantity of the effluents discharged from the stations. Korba and Vindhyachal. Dry Ash Extraction System (DAES): Dry ash has much higher utilization potential in ash based products (such as bricks. NTPC has implemented such systems in a number of its power stations such as Ramagundam. After primary treatment at the source of their generation. Singrauli. DAES has been installed at Unchahar. concrete. Liquid Waste Treatment Plants & Management System: The objective of industrial liquid effluent treatment plant (ETP) is to discharge lesser and cleaner effluent from the power plants to meet environmental regulations. The scheme involves collection of various effluents and their appropriate treatment centrally and re-circulation of the treated effluent for various plant uses. Singrauli. Jhanor Gandhar. Kahalgaon and Talcher Kaniha. Coal Handling Plant (CHP) effluent. Simhadri. Vindhyachal. Faridabad. Portland pozzolana cement. etc. Water Treatment Plant (WTP). aerated autoclaved concrete blocks. Talcher Thermal. the effluents are sent to the ETP for further treatment.). Talcher Kaniha and BTPS. Korba. floor washings. Dadri. The composite liquid effluent treatment plant has been designed to treat all liquid effluents which originate within the power station e. This helps in savings of fresh water requirements for transportation of ash from the plant. Kahalgaon. Simhadri. The scheme has helped stations to save huge quantity of fresh water required as make-up water for disposal of ash. Condensate Polishing Unit (CPU) effluent. Farakka. Talcher Thermal. Simhadri. Rihand. The ash water recycling system has already been installed and is in operation at Ramagundam. Korba.Largest Indian Power Company Powering People’s Progress the station for further ash sluicing to the ash pond.g. Kayamkulam. Ramagundam. Kahalgaon. Talcher Kaniha. Vindhyachal.

oil & gas) as well as control of environmental pollution. Following is brief description of some of the measures taken during the operation phase of the stations. The effluent quality is monitored regularly and treated effluent conforming to the prescribed limit is discharged from the station. Environment Management and Ash Utilisation Groups established at each station. 19 . Mechanical Agitators. Gas Collection Chambers etc have been provided to improve the effluent quality. the company has constituted different groups at project. The Environment Management Group. At several stations. In a number of NTPC projects modern type STPs with Clarifloculators.Largest Indian Power Company Powering People’s Progress Sewage Treatment Plants (STPs) sewage treatment facilities have been provided at all NTPC stations to take care of Sewage Effluent from Plant and township areas. Ash Utilisation Group and Centre for Power Efficiency & Environment Protection (CENPEEP) function from the Corporate Centre and initiate measures to mitigate the impact of power project implementation on the environment and preserve ecology in the vicinity of the projects. look after various environmental issues of the individual station. regional and Corporate Centre level to carry out specific environment related functions. NTPC is fully compliant with various environment regulations and a pristine environment and ecological balance is maintained in and around its power station and townships. Environmental Institutional Set-up Realizing the importance of protection of the environment with speedy development of the power sector. NTPC has chalked out a set of well defined activities that are envisaged right from the project conceptualisation stage so that during the entire life cycle of the power plant. sludge drying beds. Environment Management During Operation Phase NTPC's environment friendly approach to power has already begun to show results in conservation of natural resources such as water and fuel (coal. As already mentioned earlier. treated effluents of STPs are being used for horticulture purpose.

Regional Headquarters and Corporate Centre. These measures have been enumerated as follows. main plant effluent. ash pond effluent. a computerized programme. This system has helped in achieving continuous improvement in NTPC’s environment performance through improved monitoring and reporting system by using the trend analysis and advanced data management techniques. 20 . it is imperative to have an on-line. namely "Paryavaran Monitoring System" . In consideration of the above. prompt and accurate flow of information on environmental performance of Stations was developed and installed in NTPC.e. This software facilitates direct transfer of environment reports and other environment related information from stations to the Regional Headquarters and Corporate Centre. These activities have greatly helped to minimise the impact on environment and preserve the ecology in and around its power projects. Generating Stations. In addition to the above.PMS. domestic effluent and Condenser Cooling Water (CCW) effluent are monitored at the stipulated frequency at the source itself and at the points of discharge.Largest Indian Power Company Powering People’s Progress Performance enhancement and up-gradation measures are undertaken by the organisation during the post operational stage of the stations. Monitoring of Environmental Parameters: A broad based Environment Monitoring Programme has been formulated and implemented in NTPC. which could provide reliable storage. ambient air. The PMS has already been implemented at Corporate Centre. the Regional Headquarters and most of the Stations. reliable and efficient environment information system on the plant operational and environmental performance parameters at all three levels i. All pollutants discharged from the power plant such as stack emission. surface water and ground water quality in and around NTPC plants are regularly monitored to assess any adverse impacts as a result of operation of the power plant. On-Line Data Base Management: In order to have better control on pollution and to achieve effective environment management in and around NTPC stations.

As a feedback and follow-up of these Environmental Reviews. Ramagundam. ESP performance enhancement programme by adopting advanced micro-processor based Electrostatic Precipitator Management System (EPMS) was installed at its power stations at Singrauli.5% and above have been provided at NTPC stations for control of stack particulate emissions. Environmental Reviews are carried out at all operating stations and remedial measures have been taken wherever necessary. the emission of Suspended Particulate Matter (SPM) has been brought down appreciably at the above stations and is maintained within the present statutory limit of 150 mg/Nm3. 1986 and notification of emission control standards under this Act. In new projects. It is important to mention that such modifications/retrofit programs not only helped in betterment of environment but also in resource conservation. Remedial measures have already been taken up and implemented to improve the efficiency of the existing ESPs at various NTPC stations. High efficiency Electro-Static Precipitators (ESPs) of the order of 99. Rihand. the ESPs of a number of stations were built prior to the promulgation of the Environment (Protection) Act. NTPC keeps an open mind for Renovation and Modernisation (R & M) and Retrofitting and Upgradation of pollution monitoring and control facilities in its existing stations. Korba. As a result of the above retrofits. Such periodic Environmental Reviews and extensive monitoring of the facilities carried out at all stations have helped in compliance with the environmental norms and timely renewal of the Air and Water Consents. However. the ESPs have been 21 . Vindhyachal and Unchahar. Additional ESPs were retrofitted in the older power stations. Upgradation & Retrofitting of Pollution Control Systems: In order to keep pace with the changing norms and ensure compliance with statutory requirements in the field of pollution control. namely at Badarpur and Talcher Thermal.Largest Indian Power Company Powering People’s Progress Environment Reviews: To maintain constant vigil on environmental compliance. a number of retrofit and upgradation measures have been undertaken at different stations. Farakka.

empty cylinders (refillable). within existing land. building material wastes.Largest Indian Power Company Powering People’s Progress designed for a maximum permissible outlet dust emission of 50 mg/Nm3 to meet the likely stringent emission norms in the near future. Municipal Waste Management: 22 . paper. e-waste. plant hospital and the townships of projects. grease. These wastes fall either under hazardous wastes category or non-hazardous wastes category as per classification given in Government of India's notification on Hazardous Wastes (Management and Handling) Rules 1989 (as amended in 2000 & 2003). used photo-chemicals. hazardous wastes. The wastes generated are a number of solid and hazardous wastes like used oils & waste oils. oil & clarifier sludge. Resources Conservation With better awareness and appreciation towards ecology and environment. fused lamps & tubes. Reduction in water requirement for main plant and ash disposal areas through recycle and reuse of water. electrical scrap. asbestos packing.). used resin. glass wool. Some of the measures include: • • • • • Reduction in land requirements for main plant and ash disposal areas in newer units. metal scrap. canteen (bio-degradable) wastes. Handling and management of these wastes in NTPC stations have been discussed below. silica gel. lead acid batteries. Capacity addition in old plants. Natural gas and Fuel oil) and Reduction in fuel requirement through more efficient combustion and adoption of stateof-the-art technologies such as super critical boilers Waste Management Various types of wastes such as Municipal or domestic wastes. Efficient use of Fuel (Coal. BioMedical wastes get generated in power plant areas. other lead bearing wastes (such as garkets etc. fire resistant fluids etc. C&I wastes. the organization is continually looking for innovative and cost effective solutions to conserve natural resources and reduce wastes. rubber products.

toners / cartridges. ribbon. used petro-chemicals. asbestos packings. This waste is segregated into bio-degradable and non-biodegradable wastes at source itself in different coloured containers and thereafter the two types are disposed separately. lamps & tubes etc. As per the notification. blood & urines tubes etc. plaster of paris waste. mixed wastes (waste oil. used torch batteries. the handling and disposal of hazardous wastes are done as per the Hazardous Wastes (Management & Handling) Rules 1989 (as amended in 2003) guidelines issued by Government of India for the treatment. earth contaminated with synthetic oil (FQF) glass used & sodium silicate. Hazardous Waste Management: NTPC being a proactive organization. empty plastic bottles of water & glucose. The segregated non bio-degradable waste is disposed off separately in other identified low lying areas and is spread out uniformly. water & cotton) filters. These wastes are small in quantity and are stored in properly identified locations. hazardous wastes (non-recyalable) are to be sent to State Pollution Control Board (SPCB) approved common treatment storage and disposal facility (TSDF). used drums (hazardous) chromium (Cr-III electrolytes. The seggregated bio-medical wastes are either disposed through the SPCB approved agency or they are treated in autoclaves before disposal into bio- 23 . The other hazardous wastes such as the activated carbon resins.Largest Indian Power Company Powering People’s Progress Domestic or municipal waste is generated in households at townships. storage and disposal of hazardous wastes. fall under the category of Hazardous Wastes (Non-Recyalable). blood & chemical mixed cotton. Bio-Medical Waste Management: Hospital (or Bio-medical) wastes get generated from hospitals and they include urine bags. In NTPC sataione. the Hazardous Wastes (Recyclable) are sold / auctioned to registered recyclers / refiners. human anatomical wastes. these wastes are segregated and are placed in buckets of different colours as per the notification for Bio-Medical Waste (Management & Handling) Rules. Bio-degradable waste is spread uniformly in identified low lying areas and thereafter it is covered with soil for use later as manure after composting. Scientific study on management and handling of hazardous wastes was carried out at a few NTPC stations to adopt the best practices so that there is a complete compliance with statutory requirements.

In order to enhance green cover in the areas around our projects. energy plantations. Rihand. Land Use / Bio-diversity As a policy. Talcher Thermal. NTPC till date has planted more than 18 million trees at its projects throughout the country. as a responsible corporate citizen. Green Belts. NTPC lays special emphasis on land use and Bio-diversity by way of development of green belts. Afforestation & Energy Plantations: In a concerted bid to counter the growing ecological threat. reclamation of abandoned Ash Ponds and EIA and ecological monitoring in the project areas and its surroundings. township and green belt areas of the project have been implemented at all projects. The afforestation has not only contributed to the aesthetics but also has been serving as a 'sink' for the pollutants released from the station and thereby protecting the quality of ecology and environment in and around the projects. NTPC is undertaking afforestation programmes covering vast areas of land in and around its projects.8 lakh energy plants including Pongamia and Jatropha have already 24 . Extensive plantations have also been undertaken on dry ash mound at NTPCDadri. Thrust has also been given to bio-diesel plantation and around 4.Largest Indian Power Company Powering People’s Progress medical waste disposal pits. Singrauli and Unchahar through plantation and converted these sites into lush green environments. The treated bio-medical waste is spread uniformly and covered with 10 cm thick soil in bio-medical waste disposal pits. NTPC has reclaimed temporary ash disposal areas at some of its projects namely Ramagundam. Appropriate afforestation programmes for plant. Reclamation of Abandoned Ash ponds: The reclamation of abandoned ash pond sites is a challenging task. It is planned to reclaim all the abandoned ash disposal areas by plantation.

to take preventive and mitigatory measures. water quality. 25 . Detailed Geohydrological Studies to understand the impact of ash pond leachate on ground water and Ecological Impacts Monitoring through Remote Sensing Data have been carried out at its operating stations as discussed below. specific scientific studies are also conducted to scientifically assess the likely impact of the pollutants on the sensitive flora and fauna in the surroundings. terrestrial and aquatic ecology and noise. A pilot project for extraction of seeds from these bio-diesel plants has also been set up. These studies consists of impact assessment in the area of the land use. water use. The EIA involves stage-by-stage evaluation of various parameters which affect the environment. Based on the recommendations of Environmental Impact Assessment Study and Environmental Management Plan (EMP) and the conditions stipulated in the clearances from Ministry of Environment and Forests and State Pollution Control Boards. These studies are conducted before starting the construction as well as after operation of the plant and gives comprehensive status of the environment as existed before construction as well as in the post operational stages of the project.g. soil. wherever required. Ecological Monitoring & Scientific Studies NTPC has been a leader in the industrial sector of India in undertaking scientific studies related to thermal power generation. Based on EIA study. wherever required. air quality. NTPC has pioneered several scientific studies in collaboration with national/ international institutions to develop an environmental databank e.Largest Indian Power Company Powering People’s Progress been planted. as also. meteorology. Environment Impact Assessment Studies: Environmental Impact Assessment (EIA) Studies are inevitably undertaken to evaluate potential negative impacts as well as to formulate Environmental Management Plans to overcome the identified impacts. socioeconomic aspects. hydrology.

In addition. limited jobs with NTPC and contractors and self employment schemes. Rehabilitation and resettlement options include land for land (subject to availability). Farakka and Talcher) through reputed institutions like Indian Institutes of Technology. Ecological Monitoring Programme: NTPC has undertaken a comprehensive Ecological Monitoring Programme through Satellite Imagery Studies covering an area of about 25 Kms radius around some of its major plants. Socio-economic Studies: Detailed socio-economic studies are undertaken to establish the socio-economic status of project affected persons and rehabilitation and resettlement plans are drawn in consultation with the state government. Geo-hydrological Studies: NTPC has conducted several geohydrological studies of the ash disposal areas at its projects (Singrauli. Rihand and Singrauli.Largest Indian Power Company Powering People’s Progress Apart from project specific EIA studies. increase in agriculture area. Farakka. Rihand. Roorkee. Korba. Korba. increase in average rainfall. Mumbai. decrease in waste land etc. NTPC also undertakes community development activities in the surrounding villages. Hyderabad at its power stations at Ramagundam. Vindhyachal. Indian Institutes of Technology. 26 . Korba and Ramagundam areas. These studies have revealed significant environmental gains in the vicinity areas of the project as a result of pursuing sound environment management practices. have revealed that there is no significant adverse impact on the ecology due to the project activities in any of these stations. the studies. Some of these important gains which have been noticed are increase in dense forest area. Vindhyachal. Such studies conducted from time to time around a power project have established comprehensive environment status at various post operational stages of the project. Such studies are of first of their kind in India and probably very few such studies have been undertaken in other countries. Regional Environmental Assessment studies have been conducted for Integrated Development of Singrauli. The studies have been conducted through National Remote Sensing Agency (NRSA). as such. In general.

In practice. higher capacity Units of size of 660 MW and advanced Steam Generators employing super critical steam parameters have already been implemented as a green field project. NTPC offers several facilities and incentives. Demonstration projects are taken up in areas of Agriculture. The utilisation of ash and ash based products is progressively increasing as a result of the concrete efforts of these groups. NTPC uses only ash based bricks and Fly Ash portland pozzolana cement (FAPPC) in most of its construction activities. supply of electricity etc from Government Authorities. Advanced / Eco-friendly Technologies NTPC has gained expertise in operation and management of 200 MW and 500 MW Units installed at different Stations all over the country and is looking ahead for higher capacity Unit sizes with super critical steam parameters for higher efficiencies and for associated environmental gains. the pH of the ash water is either neutral or alkaline (7 or above) and hence the leaching of heavy metals is highly unlikely. Higher efficiency Combined Cycle Gas Power Plants are already under operation at all gasbased power projects in NTPC. These include free issue of all types of ash viz. Dry Fly Ash / Pond Ash / Bottom Ash and infrastructure facilities. Necessary help and assistance is also offered to facilitate procurement of land. NTPC has adopted user friendly policy guidelines on ash utilisation. All these studies conclude that the leaching of heavy metals from ash occurs only under pH 4 or below.Largest Indian Power Company Powering People’s Progress Centre for Studies on Man and Environment. Building materials. In order to motivate entrepreneurs to come forward with ash utilisation schemes. Advanced clean coal technologies such as Integrated Gasification Combined Cycle (IGCC) have higher efficiencies of the order of 45% as 27 . Necessary techno-managerial assistance is given wherever considered necessary. wherever feasible. Use of Waste Products & Services -Ash Utilization Ash is the main solid waste which is put into use for various products and services. Besides. Mine filling etc. Calcutta. At Sipat.

These plants can use low grade coals and have higher efficiency as compared to conventional plants. 28 . there is also growing awareness among all concerned to keep the pollution under control and preserve the health and quality of the natural environment in the vicinity of the power stations. NTPC is conscious of its role in the national endeavour of mitigating energy poverty. NTPC has initiated a techno-economic study under USDOE / USAID for setting up a commercial scale demonstration power plant by using IGCC technology. NTPC is committed to provide affordable and sustainable power in increasingly larger quantity.Largest Indian Power Company Powering People’s Progress compared to about 38% for conventional plants. With the massive expansion of power generation. heralding economic prosperity and thereby contributing towards India’s emergence as a major global economy.

The species are selected on the basis of their adaptability and grouped with local representatives. has been of utmost importance at NTPC. township. Environment planning and preservation is an integral part of its project activities. The appropriate afforestation programme for plant.Largest Indian Power Company Powering People’s Progress The afforestation activities of the industrial region not only serve as foreground and background landscape features but also contribute to the overall improvement in the environment. Continuous vigilance is maintained to minimise pollution apart from other management programmes taking root simultaneously with construction activities. NTPC undertakes afforestation programmes covering vast tracts of land in and around its projects in a concerted bid to counter growing ecological threat. 29 . The growth characteristics. Water and Environment. At times. green-belt and other sites are designed according to the geographical features. they combat pollution from other industries in the surrounding area. NTPC'S Approach It has been possible to achieve a satisfactory combination of environmental quality and techno-economics through determined efforts at NTPC for its projects. The crucial need for conservation and restoration of the degraded ecosystem and preservation of genetic resources of the country led to the enactment of the "Wild Life Protection Act" (1974) and "Forest Act" (1980) in addition to legal Acts of Air. Maintenance of ecological balance and pristine environment therefore. These considerations not only contribute to the aesthetics but also go a long way in serving as "Sinks" for the pollutant emissions of the power plant. flowering pattern and canopy (spreading nature) are evaluated in their distribution over these sites of afforestation.

preservation of trees and advice from State Forest Departments and Agriculture Universities are a few general guidelines followed by NTPC in the afforestation programmes at their projects. In order to reduce the transport cost and damage to the planting stock. The nursery ensures good quality planting stock so vital in the success of planting programmes. the growth pattern and canopy are evaluated in their actual locations of the hexagonal pattern which help uniform canopy spreading. The arrangement of species in the green belt / buffer zone conforms to hexagonal pattern to facilitate maximum density of species. In addition. planting right at the beginning of construction phase. NTPC has developed independent Horticulture Department at its projects headed by experienced horticulture officers / supervisors. Forest Bank An innovative proposal to create "Forest Banks" in each state was wherein the Forest Department of all States / Union Territories should identify land to initiate plantations under various programmes of the state. The site specific afforestation details conform to the natural climatic conditions and adaptability of species. Such areas would facilitate any power project of either the State or Centre to draw necessary "Compensatory Afforestation Area" against the existing balance in the Forest Bank. This will ensure that projects need not wait for clearance for want of identification of areas and State Government's concurrence for compensatory afforestation. Ash Mound Reclamation 30 . garden and park development in and around the township adds to the general aesthetics.Largest Indian Power Company Powering People’s Progress Saving the existing trees. nurseries have been developed at the projects to meet the planting requirement. The tree planting. The species are grouped into a heterogeneous combination to impart a natural and healthy assemblage. Plant species of medicinal value are cultivated separately in isolated patch and information made available to residents for use appropriately.

In addition. Around 80-85% of the project area is alkaline with a pH range between 8. Advantages Of Reclamation Reclamation of ash ponds have innumerable advantages such as prevention of fugitive dust from ash ponds. An attempt however. Leucaena leucocephala. Unlike the wet disposal system. Cassia siamea. The climate is typical with summer temperature reaching about 46°C. the reclamation of "ash mound" is still a challenging task unlike ash ponds. The dry disposal system in comparison saves on land and water.3. secondly. the pipe-line to transport the slurry to ash pond located at varying distances between 7-10 kms. a few tree species like Eucalyptus globulus. 31 . the huge quantity of water for the slurry and finally. with grass species.5 and 10. under the prevailing climatic conditions. to the land requirement which was estimated at one acre of land per MW of power for the life of plant. stabilising the surface areas of ash. the pipeline is replaced with the conveyor system (rail / truck). mentioned above. Callistemon lanceolatus have been successfully cultivated. Prosopis juliflora. Dry ash disposal system has been in operation. The dry ash disposal system results in an "ash mound" which. Although experimental trials and commercial reclamation activities over the abandoned ash pond areas have been successfully completed in a few projects at NTPC. preventing the potential ground water contamination and adding vegetation cover so vital. at the National Capital Power Station (NCPS) located 10 km off Dadri Grand Trunk road and about 50 km from Delhi. in the long term. has been made to reclaim the completed portions of the "ash mound" initially. The water table is high and most of the area is low lying. checking water erosion. for the first time in India. is estimated to reach a height of about 55 m. Parkinsonia aculeata. ultimately. Pongamia glabra.Largest Indian Power Company Powering People’s Progress The inherent limitations of wet disposal system pertained firstly.

NTPC established Centre for Power Efficiency & Environmental Protection (CenPEEP) in collaboration with USAID with a mandate to reduce GHG emissions per unit of electricity generated by improving the overall performance of coal-fired power plants. Reduction of forced outages to improve availability and reliability. NTPC has been promoting and deploying efficient power generation technologies and practices from design stage to operation stage and building local institutional capacities for continuously striving for eco-friendly technologies. demonstration and dissemination of state-ofthe-art technologies and practices for performance improvement of coal fired power plants for the entire power sector of India. The Centre functions as a Resource Centre for acquisition.Largest Indian Power Company Powering People’s Progress Towards reduction of Greenhouse Gas (GHG) Emission from Indian thermal power plants. which serves as a platform for sustained high efficiency generation is an integral part of optimization program . Win-Win Approach for Global Climate Change NTPC has adopted a win-win strategy at CenPEEP by achieving synergy between environmental concerns and utility needs and initiating Comprehensive Performance Optimization Program thereby successfully balancing the dual objectives of reducing carbon di-oxide emissions that contribute to climate change and facilitating higher efficiency of power generation. 32 .

Largest Indian Power Company Powering People’s Progress Centre for Power Efficiency and Environmental Protection NTPC’s effort for betterment of Indian Power Sector. CenPEEP is also assisting various state electricity utilities in India by demonstration and dissemination of improved technologies and 33 .

Largest Indian Power Company Powering People’s Progress practices. To increase outreach to SEBs, two Regional Centres of CenPEEP have been established at Northern Region (Lucknow) and Eastern Region (Patna).This approach has brought significant benefits to the power plants and helped in reduction of emissions.

Technological Interventions
For greater acceptability and assimilation of eco-friendly technologies and practices, methodology of ‘Technology Acquisition, demonstration and Dissemination’ has been adopted. with focus has been on low cost high benefit options, & involving people from local power stations during demonstration and widespread dissemination.

Methodology and Reach
Boiler Performance Optimization Predictive maintenance System and technologies for diagnostics Best practices for Air-preheater, etc. Condenser Water Pressure Cleaner Condenser Helium leak detector Thermodynamic modeling: A tool for Performance analysis Reliability Centered Maintenance

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Largest Indian Power Company Powering People’s Progress Steam Turbine performance assessment & optimization Real time measurements & ‘Balancing of air-fuel ratio Cooling tower, Condenser performance optimization Boiler Grid Mass- flow separation On-line CW flow measurement Introducing new overhaul practices Thermal audit: Accurate assessment of degradations Risk evaluation & prioritization

Impacts on heat rate by using washed coal and techno-feasibility of it for pit head Station, techno-feasibility of ash haul back to mines, establishing facilities of ash resistivity measurements for India power plants are additional interventions towards local environmental protection.

Partners
Inaugurated by US Energy Secretary in 1994, CenPEEP has grown into a pioneer National Resources Centre for introduction of several cost-effective technologies for Performance Optimization of Power Plants and environmental protection in Indian Thermal Power Sector. CenPEEP receives technical support for capacity building from US Agency for International development (USAID) through U.S. Department of Energy’s (USDOE) National Energy Technology Laboratory (NETL), Electric Power Research Institute (EPRI), Structural Integrity Associates (SI), General Physics, utilities such as Tennessee Valley Authority (TVA), Reliant Energy, Mirant Corporation and US utility organizations such as EPRI, US Energy Association (USEA), etc. With its unique management structure, it is ensured that initiatives are relevant to meet sectoral needs. CenPEEP has a unique management structure consisting of Advisory Board and Executive Committee.

Impacts
CenPEEP has demonstrated performance assessment techniques at several NTPC and SEB stations. The tests have demonstrated heat rate improvement potential even in the best run

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Largest Indian Power Company Powering People’s Progress power stations. Many demonstrated techniques and practices have been adopted by the stations. CenPEEP's efforts have helped in CO2 emissions reductions in NTPC and State Electricity Boards. Some of the state utilities have acknowledged CenPEEP’s support in reducing their emissions by over 4.5 million tones in a year. It has developed ‘Heat Rate Improvement Guidelines’ jointly with TVA, and circulated to all the coal fired power stations in India and regularly publishes ‘Performance Optimiser’, a brief on optimization experiences. (click here for details / Perforamance optimizer page can be linked here). Centre also organizes workshops / training programs to train power sector professionals. ( click here for furthocoming events)

Participant in Asia Pacific Partnership on Clean Development and Climate
Ministry of Power (Government of India) and Central Electricity Authority (CEA) have recognized NTPC/CenPEEP as an important agency involved in GHG reduction efforts and the success achieved in this area. For Asia Pacific Partnership (APP) on Clean Development and Climate, where India is one of the participants along with Australia, China, Korea, Japan, USA, and Canada, Government of India, has entrusted NTPC/CenPEEP to work on efficiency evaluation for improvement in selected power stations of state utilities.

Recognitions Climate Technology Initiative Award of CTI, Paris
CenPEEP has been conferred ‘World Climate Technology Award 2002’ under the Climate Technology Initiative of International Energy Agency, Paris. The award recognizes the outstanding achievements of individuals and organisations in helping to commercialize and diffuse climate-friendly technologies. The award is decided by peer evaluation by an international panel. It was conferred during the Eighth Session of the Conference of the Parties of the United Nations Framework Convention on Climate Change (UNFCCC-COP 8) held in New Delhi in October 2002.

Climate Protection Award of USEPA

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The Ash Utilization Division. set up in 1991. companies.Environmental Protection Agency's (EPA's) Climate Protection Award for 2003.S. U. This recognition reflects the outstanding achievement of CenPEEP. and organizations that have made significant contributions to protecting the environment. strives to derive maximum usage from the vast quantities of ash produced at its coal- 37 .S.Largest Indian Power Company Powering People’s Progress CenPEEP has also received U. Ash utilization is one of the key concerns at NTPC. EPA honors the extraordinary accomplishments of individuals.

Area wise break-up of utilization for the year 2007-08 is as under: Area of Utilization Land Development Cement & Concrete Roads/Embankments Ash Dyke Raising Bricks Mine Filling Others Quantity (in Million Tons) 6.886 0. From 0.946 0. lightweight aggregates.3 million tonnes in 1991-1992. bricks/blocks/tiles etc. Augmentation of these systems to 100% capacity is presently in progress. It further monitors the progress in these areas and works at developing new fields of ash utilization. concrete products. Land Development.Largest Indian Power Company Powering People’s Progress based stations. plans and programme for ash utilization.694 2. Roads & Embankments. The quality of ash produced conforms to the requirements of IS 3812. Ash Dyke Raising.14 0. The various channels of ash utilization currently include use by a number of Cement. Partial dry ash collection systems have also been set up at the existing stations where these facilities did not exist earlier. As the emphasis on gainful utilization of ash grew. To facilitate availability of dry ash to end-users all new units of NTPC are provided with the facility of dry ash collection system. The fly ash generated at NTPC stations is ideal for use in cement.808 38 . the usage over the years also increased. and Building Products. concrete. The division proactively formulates policy. the level of utilization during 2007-08 stood at over 23.935 8. This is attributed to its very low loss on ignition value. Asbestos-Cement products & Concrete manufacturing Industries. cellular concrete.686 million tonnes.277 3.

4.686 NTPC has adopted user friendly policy guidelines on ash utilisation. Dry Fly Ash / Pond Ash / Bottom Ash & infrastructure facilities. 2. Authorities. wherever feasible. FAPPC (as per IS 1489 Part-1) and Fly Ash Bricks (as per IS 12894) have been included in our standard specifications. from Govt. supply of electricity etc. 3. Necessary help and assistance is also offered to facilitate procurement of land. Ash Collection & Storage System Facilities & Incentives to users Direct Department Activities Administrative & Financial aspects. In order to motivate entrepreneurs to come forward with ash utilisation schemes. NTPC offers several facilities and incentives. Necessary techno-managerial assistance is given wherever considered necessary. Major Initiatives Taken By NTPC Towards Ash Utilization NTPC continually strives to evolve innovative and diverse means of ash utilization to further broaden the scope. These include free issue of all types of ash viz. Besides NTPC uses only ash based bricks & portland pozzolana cement (FAPPC) in most of its construction activities.Largest Indian Power Company Powering People’s Progress Total 23. Mine filling etc. Demonstration projects are taken up in area of Agriculture. Prominent among the methods devised so far are:     Dry Flyash Extraction Systems Use in cement & concrete Use in Ash based products including setting up of Ash Technology Park 39 . These include actions identified for: 1. Building materials.

agencies who may be approached for setting up the projects etc. Other Promotional literature printed for distribution includes Brochures titled:     Ash a Resource Eco-Friendly Bricks for new Millennium Flyash based Portland Pozzolana Cement Coal ash Environment friendly material for fills. brief write-up about various technologies available for utilization of ash. technology suppliers. list of equipment manufacturers. Raising ash dykes'   Mine filling / Stowing Agriculture In addition.Largest Indian Power Company Powering People’s Progress  Land Development/Wasteland Development. Embankments and Road pavement construction 40 . Roads & Embankments. facilities offered for setting up of ash based industry. statistics about ash production and its quality. It covers salient information about NTPC's power stations. NTPC (together with the Government of India) has been partaking in Fly Ash Mission activities NTPC Guide For Users Of Coal Ash NTPC. Ash Utilization Division has brought out a booklet titled 'NTPC Guide for Users of Coal Ash' for distribution amongst prospective entrepreneurs and users of ash.

Delhi Metro Rail Corporation.Largest Indian Power Company Powering People’s Progress Besides. titled 'Coal ash as a Fill Material'. literature related to Cement Concrete & Fill Material has also been compiled and is available in a booklet form. Persons interested to collect the above-mentioned printed material/film may contact Head. Ash Utilization Division at the address mentioned below. NTPC has been a committed and socially responsible corporate citizen since its inception and formulated specific guidelines for the welfare of Project Affected persons (PAPs) and community development in the neighborhood villages around its power stations as early as 41 . Sarita Vihar Flyover (in Delhi) etc. A documentary film.NOIDA Expressway. has also been produced covering use of ash in construction activities of NOIDA-Gr.

Largest Indian Power Company Powering People’s Progress 1980s. and energy conservation". NTPC's approach towards CSR.s culture. community development. NTPC's mission in the area of CSR is to "Be a socially responsible corporate entity with thrust on environment protection. It is one of the first in the corporate sector to formulate comprehensive resettlement and rehabilitation policy for addressing the issue of PAPs. further articulated in the corporate objectives on sustainable power development. The concept of Corporate Social Responsibility is deeply ingrained in NTPC. is as follows:: "To contribute to 42 . ash utilization.

July 04. The Social Commitment 43 ." NTPC's fresh impetus on Community Development is reflected through formulation of CSRCD Policy.Largest Indian Power Company Powering People’s Progress • • sustainable power development by discharging corporate social responsibilities. establishing NTPC foundation as a trust and initiating scheme for economic self reliance of physically challenged persons (PCP). lead the sector in the areas of resettlement and rehabilitation and environment protection including effective ash-utilization. peripheral development and energy conservation practices.

It attaches great importance to discharging its overall social responsibilities to the community and the society at large where its projects and stations are located. The organisation was the first Public Sector Undertaking (PSU). NTPC R&R policy has been revised in June 2005. as also the Government of India.Largest Indian Power Company Powering People’s Progress NTPC believes in growth with a human face. International funding agencies. 44 . This is achieved by providing opportunities in the fields of sustainable income. In this regard Resettlement and Rehabilitation (R&R) program becomes an area of sharp focus. as also taking into consideration the GO's recently notified NPRR-2003. NTPC is a socially committed organisation and a socially responsible corporate citizen. recognise and acknowledge the experiences gained by NTPC in this significant task. and in that way the pioneer. The Comprehensive Policy Framework The R&R policy aims at improving the overall economic status of Project Affected Persons (PAPs). The Pioneer Sensitive the to the social framed issues since its inception. in having such a policy in 1993. a comprehensive R&R policy was formulated in and for May approved implementation 1993. a program that addresses people affected directly or indirectly in the wake of the projects undertaken by NTPC. Based on its experiences and good practices adopted at various projects since the implementation of the 1993 policy. organisation guidelines for the facilities to be given to the land oustees in 1980 Building on the earlier guidelines. and pursuing people-centred development. The policy has been arrived at after intense consultation with the stakeholders.

Community development activities are carried out in a transparent and participative manner. Thrust is also given on participation and consultation of stakeholders and setting up of institutional mechanisms like Public Information Centre (PIC). agricultural land owners. occupiers cultivating forest land etc. communication and other such areas. tribals. sanitation. panchayat ghar. thereby bringing into its fold homestead oustees. Sulabh Sauchalaya etc. • Free transport arrangement for belongings and reusable material or suitable transport grant. Each program is based on the specific local requirement and guided by the extensive Socio Economic Surveys (SES). The R&R policy options and entitlements include : Resettlement • Developed alternate free house plot in resettlement colony with necessary infrastructure facilities or provisions for self resettlement. The PAPs are systematically categorised on an individual basis. education. The Resettlement and Rehabilitation program is meticulously worked out for each PAP. dispensary. drinking water well/ hand pumps. agricultural and non agricultural labourers. • Suitable Resettlement Grant etc. • Infrastructure to be provided includes primary school. drainage. Rehabilitation • 'Land for land' on a 'willing buyer willing seller' basis 45 . Efforts are made to adopt a holistic approach to community development.Largest Indian Power Company Powering People’s Progress health. WBM roads. Village Development Advisory Committee (VDAC) etc. This helps meet the objective of ensuring that the Project Affected Persons (PAPs) improve or at least regain their previous standard of living.

economic surveys and these help Independent conduct Surveys professional assess the information on each PAP and chalk out the Rehabilitation Action Plan (RAP). Additional Economic Opportunities as per need and requirement The rehabilitation plans rest on the sound foundation of Socio (SES). The rehabilitation process is attuned to the local conditions and the needs of the people. The PAPs are encouraged to be partners in the implementation of the project. Other innovative measures like incentivising purchase of land by the landless etc. Facilitation for Land for Land on a 'willing buyer willing seller basis' is the main focus for rehabilitation. With an eye on long-term development. The plans primarily aim at resettling PAPs in resettlement colonies.Largest Indian Power Company Powering People’s Progress • • • • • Other rehabilitation options based on need and requirement Capacity Addition Programmes Suitable Rehabilitation Grants. Improving the roads. reputed institutes surveys. which is why the efforts do not stop at the individual or family level redressal but take a holistic approach. Subsistance Allowance etc. vocational training has been built into the rehabilitation process. providing them infrastructure facilities and also ways and means of rehabilitation. vocational training. RAPs are prepared for new expansion and green field projects The plans are finalised in a consultative manner with the PAPs and the State administration and soon they translate into viable projects. The plans are implemented within a definite time frame and a specified budget. education. There is sharp focus on all round socio economic development of the community. infrastructure 46 . health care.

Anta-I. 6. Rihand-I. Kahalgaon. Kawas. Raps Under Implementation RAPs have been finalised for thirteen projects and are in various stages of implementation viz. the PAPs' Resettlement & Rehabilitation was taken care of and the inputs/facilities etc. were provided for. Kayamkulam Talcher Kaniha Vindhyachal Ash Dyke Korba Ash Dyke Rihand Ash Dyke Faridabad Simhadri Unchahar-II Sipat Anta-II Auraiya-II Kol Dam Barh Remedial Action Plan Some Projects/Stations of NTPC were already fully or substantially developed by the time the 1993R&R Policy was adopted/implemented in 1993. 1. Ramagundam. These ReAPs were time bound with a specified budget. 3. Vindhyachal-I. 9. 11. Retrofit SES for such 12 projects viz. 8. 2. In those projects/stations also. Singrauli. 13.Largest Indian Power Company Powering People’s Progress development and sports are major activities. 7. Korba. Auraiya-I and NCPS Dadri have been carried out and Remedial Actions Plans (ReAPs) prepared. 10. All the 12 ReAPs have been completed and are closed as on date 47 . 4. Gandhar. to cope with its total commitment to the well being of PAPs. the Company did a re-assessment of the activities in the older projects/stations and carried out a 'retrofit' R&R operation to bridge the gaps wherever they had occurred. Farakka. However. 12. 5. Apart from that various welfare and cultural activities are also taken up.

service groups etc to augment organisational efforts for the socio economic development of the areas. depending upon the need. The Grievance Redressal Mechanism for each project encourages PAPs to approach them if dissatisfied with the arrangements. Regional Headquarters and the Corporate Centre. In addition to this. scheduling . At Corporate level. its revision from time to time and facilitates the projects and the regions in planning. social scientists wherever and whenever such help was felt necessary. At the project level the group is responsible for coordinating and implementing the R&R plans and activities. Encouragement has been given for the formation of informal groups at project level involving employees. consultants.budgeting and approval of RAPs etc. Public Information Centres (PICs) and Village Development Advisory Committees (VDACs) have been set up by the organisation. their families. For effective participation. The right skill mix has also been provided by associating people with social expertise and philanthropic thoughts. The R&R groups operate at projects. facilitators. consultation and transparency with the stakeholders in its activities. it oversees consistent application of policies. Professional NGOs/CBOs capable of assisting self employment have been engaged at times to achieve the desired results depending upon the need and requirement. 48 . The regional R&R groups are responsible for monitoring the progress of implementation of R&R plans and follow up of the respective R&R activities.Largest Indian Power Company Powering People’s Progress Implementation. Monitoring And Evaluation Institutional Framework R&R Group Recognising the importance of sound institutional framework to achieve the desired results NTPC has set up dedicated R&R groups. the programmes are carried out closely with the NGOs/CBOs.

survey reports. action plans. Panchayat representative. land records. Our personnel in-charge of R&R activities in the organisation endeavour to not just meet the formal organisational commitments made to the PAPs but go beyond them through the application of innovative practices from time to time Public Information Centre (PIC) To disseminate information on the project.Largest Indian Power Company Powering People’s Progress In an endeavour to not just meet its promise but transcend. 49 . PICs at Corporate Centre and the projects house an array of documents. policy etc. constitute it and meet regularly since the formulation of RAP till completion and closure of RAPs at respective projects. The representatives of PAPs. Village Development Advisory Committee (VDAC) VDACs facilitates finalisation and implementation of RAPs in a participative manner. The PAPs are able to glean information on various facets of the project and also submit any query or grievance. other representatives of State Government NTPC and NGOs/CBOs. Gram Pradhan. innovative practices are used from time to time depending on the project. Block Development Officer.

Largest Indian Power Company Powering People’s Progress India is aiming at spectacular economic development in near future and this specifically needs to include all sectors to contribute. In such isolated and remote rural areas. Training & capacity building of local community to enable them to independently manage. As per census 2001. To ensure viability and long term sustainability of DG projects. operated & maintained by the local villagers through a cooperative “Village Energy Committee” (VEC). This will facilitate integrated development of the villages and subsequently economic growth of our country. solar photovoltaic. 50 . All decisions w.t. income generation & livelihood opportunities. bio-diesel etc. NTPC has formulated a Business Model for implementation of these projects with respect to viability and long term availability. These projects are located within the village and managed. Some of the villages are located in remote & inaccessible areas where it would be either impossible or extremely expensive to extend the power transmission network. Such an economic development cannot be achieved without availability of energy and subsequently efficient energy management which is crucial for rural development. micro hydel. payment to operator charges penalties if any and bears the O&M expenses.r. implementation & sustainability of the projects are taken by VEC with full confidence of the villagers by convening a Gram Sabha as per the guidelines for Panchayati Raj system of Governance. training and capacity building of the VEC for enabling them to operate & manage the plant independently. NTPC has initiated the concept of rural electrification through Distributed Generation (DG) projects for assisting the Government of India (GoI) in achieving the goal of “Electricity for all”. operate & maintain the plant. NTPC provides necessary technical support. The VEC is responsible for collecting electricity consumption charges from the consumers. especially the rural sector where 80% of our population lives. about 44% of the rural house-hold do not have access to electricity. Integrated growth & development of rural areas by enhancing employment education. Objectives • • • • Implementation of distributed generation projects using locally available renewable resources such as biomass.

2. 3. NTPC has also formulated its' business plan of capacity addition of about 1. Renewable energy technologies provide not only electricity but offer an environmentally clean and low noise source of power. No 1. 5. 51 .Largest Indian Power Company Powering People’s Progress • To ensure implementation of various technologies as demo/pilot project.000 MW thru renewable resources. Wind resource assessment at NTPC Simhadri. Renewable Energy Renewable energy (RE) is being perceived as an alternative source of energy for “Energy Security” and subsequently “Energy Independence” by 2020. 6. Proposed 250 MW wind farm in Tamil Nadu. Portfolio of Renewable Power S. Renewable Energy Sources Wind energy farms Small Hydro Project Solar PV Power Project Solar Thermal Biomass Power Project Geothermal Power Project Capacity 650 MW 300 MW 5 MWe 10 MW 15 MW 30 MW Foray Into Renewable Energy • • • 100 MW wind farm. NTPC plans to broad base generation mix by evaluating conventional and non-conventional sources of energy to ensure long run competitiveness and mitigate fuel risks. 4.

52 .Largest Indian Power Company Powering People’s Progress • • • • • • • • 8 MW hydro based plant at NTPC – Singrauli. 1. 5 MW solar plants at Andaman & Nicobar.5 MW biomass based power plant on gasificationtechnology in Madhya Pradesh. 1 MW bio-fuel based project in Chhattisgarh for cluster of villages. Identification of potential site(s) for geothermal based power plant.Anta. 10 MW addition of solar field at NTPC. 4 MW hydro based plant at NTPC – Rihand. Identification of site in Madhya Pradesh & Chhattisgarh for biomass based project on combustion technology.

community development. powering India’s growth”. NTPC’s approach towards CSR has also been articulated in the corporate objectives on sustainable power development as stated below: • To contribute to sustainable power development by discharging corporate social responsibilities.“To be one of the world’s largest and best power utilities. NTPC is also a member of Corporate Roundtable on Development of Strategies for Environment (CoRE) initiated by TERI and confirmed its support for the principles outlined in the CoRE Sustainability Charter drawn from International Chamber of Commerce’s Business Charter for Sustainable Development. Environment and Anti-corruption. NTPC mission statement on CSR states . a UN initiative launched by its Secretary General Mr Kofi Annan and is committed to adhere to its ten principles in the areas of Human Rights. ash utilization. peripheral development and energy conservation practices. • To lead the sector in the areas of resettlement and rehabilitation and environment protection including effective ash-utilization.” NTPC is a member of Global Compact. Labour.Largest Indian Power Company Powering People’s Progress NTPC’s integrated approach towards Corporate Social Responsibility For achieving its vision . and energy conservation”. 53 .“Be a socially responsible corporate entity with thrust on environment protection.

which had been impacted due to establishment of the project. NTPC thus follows the global practice of addressing the CSR issue in an integrated multistakeholder approach covering the environment and social aspects. Environmental Management Group (EMG). Energy Efficiency. Ash Utilisation. 54 . Decentralised Distributed Generation and supply of power. Health. Community Development. Safety Department and respective sections of HR Department. The environmental concerns include Environment Impact Assessment. Safety. This is administered primarily as part of resettlement and rehabilitation effort. Afforestation. Rain water harvesting. and special focus on the marginalized section of society during recruitment etc. Non-conventional Energy Sources Group etc. Energy Conservation and adoption of international standards like ISO-14000. NTPC has now expanded it horizon and social vision to make its impact felt at national level by addressing the following niche domains of socio-economic issues at national level through establishing NTPC Foundation. Similarly the social concerns include Resettlement & Rehabilitation. Gender Equality. Social Security for Old Age. These are administered through specific policy framework and dedicated institutional set up like R&R cell. NTPC. SPV-A. Adoption of International Standards like OHSAS-18000.Largest Indian Power Company Powering People’s Progress NTPC has also adopted the Social Code framed by India Partnership Forum promoted by Confederation of Indian Industries (CII) and UNDP. CENPEEP. Ash Utilization Department (AUD). NTPC’s approach towards Community Development Most of NTPC stations are located in remote rural areas which are socio-economically backward and deficient in the basic civic amenities. Environment Management Plans. National Calamity. as responsible corporate citizen has been addressing the issue of community development in the neighbourhood area of its stations. Education. These are administered through specific policy frameworks and dedicated institutional set up like Environment Engineering Group (EEG).

The decentralized distributed generation and supply (DDGS) of power could be a plausible solution though it involves initial risk while formulating the project proposal.Largest Indian Power Company Powering People’s Progress • • To promote DDGS through covering the initial risks like cost of feasibility studies for the entrepreneur/ local communities To facilitate economic self. particularly in the remote and far-flung places where the power is either not available or is in acute shortage. 55 . Thus. This is more applicable to the section of disabled persons. the job opportunities are getting restricted. formulating the project proposal and establishing the feasibility of DDGS on the specific request of an entrepreneur. NTPC also recognizes that generation of power is key to development.reliance of physically challenged persons. the opportunities will depend on the entrepreneur skills and attitude of the individuals. Further. through establishing a development centre for physically challenged persons as national resource and development centre • • • • To organise conservation of the national monuments and cultural heritage sites on selective basis To provide relief and assistance during national calamities etc To facilitate unemployed people in and around the new projects/ old stations in selfemployment through co-operatives / self-help groups Any other program/ activity as deemed appropriate by the Foundation. additional resources and support will be needed to fructify the entrepreneurship of this marginalized section of society. Yet additional resources will be required to provide risk cover during the formulation of project proposal and establishing feasibility NTPC recognizes that in the changing environment of liberalisation and globalization. NTPC has the wherewithal of providing requisite technical support. NTPC also recognizes the need for conserving national monuments and cultural heritage sites and providing relief in case of national calamities. Hence development of entrepreneurship among disabled persons is key issue for promoting economic self-reliance. in future.

covering initial risk at the feasibility study stage for the decentralized distributed generation of power. The approach would be towards filling the gaps in the existing governmental programmes and the local needs. in self-employment through co-operatives / self-help groups may be considered under the national programme. It should be ensured that the efforts of government were not duplicated and sustainability was maintained. Where other agencies / organizations are involved. The approach of NTPC towards CSR-CD both at national and unit level may be oriented towards commitment and full involvement on planning and implementation. This will include any other program based on the need and requirement as deemed appropriate by the new project/ operating stations. Similar programme may also be included in unit level community development programme. The programme may include provisions for the enabling mechanism such as backward linkage like tying up the input resources and forward linkage like marketing etc. approach may focus on collaboration and partnership rather than just funding the programme. NTPC proposes to fill this gap through its community development policy at national level by addressing the issue of promoting economic self reliance among the physically challenged persons. providing relief during national calamities and any other program as deemed appropriate by the Foundation. where the same has been closed under R&R policy. Community development at unit level / operating stations NTPC also recognizes that it has social responsibility to continue the community and peripheral development works in the neighbourhood area of its operating stations.Largest Indian Power Company Powering People’s Progress The programme of facilitating the unemployed people in and around the new projects / old operating stations. supporting conservation of national monuments and cultural heritage sites. 56 .

NTPC will establish a foundation under Indian Trust Act 1882 for addressing the niche domains of social development at national level through strategic interventions. The NTPC 57 .Largest Indian Power Company Powering People’s Progress The annual plan of action would be formulated after appropriate consultation with the local government officials of the State.

The foundation will consider the risk mitigation by bearing the cost of such feasibility studies where the project is found unviable.reliance of physically challenged persons. Aims and objectives of NTPC Foundation To facilitate the entrepreneurs/ communities in formulating the project proposals and establishing the feasibility for promoting the decentralized distributed generation and supply of power (DDGS) for meeting the power and development requirement of remote and far flung places. The foundation will also extend the NTPC’s technical expertise in the field and provide the interface with NTPC – REC joint venture for collaboration and establishing DDGS as per the need and requirement. The following niche domains of socio-economic development will be covered by the NTPC foundation. The Foundation will be the nodal agency for implementing the national level programmes as per the CSR-CD policy of NTPC. create partnership with various stakeholders. 58 . The foundation will promote the plantation and forestry programmes for producing biomass required for DDGS programme.Largest Indian Power Company Powering People’s Progress Foundation will provide greater focus on identified issues of concern. • • To promote DDGS through covering the initial risks like cost of feasibility studies for the entrepreneur/ local communities To facilitate economic self. receive funds from national and international agencies etc. through establishing a development centre for physically challenged persons as national resource and development centre • • • • To organise conservation of the national monuments and cultural heritage sites on selective basis To provide relief and assistance during national calamities etc To facilitate unemployed people in and around the new projects/ old stations in selfemployment through co-operatives / self-help groups Any other program/ activity related to social upliftment as deemed appropriate by he Foundation.

Largest Indian Power Company Powering People’s Progress To facilitate the disabled persons in improving the economic and employment opportunities. Providing requisite support from initial phase of identification of livelihood opportunity till achieving the level of self sustenance. the foundation will establish an a development centre for physically challenged persons as national resource and development centre for enhancing the economic opportunities through strategic interventions such as 1. in case the project is found un-viable. The programme may include provisions for the enabling mechanism such as backward linkage like tying up the input resources and forward linkage like marketing etc. Facilitating micro-financing and/or venture/seed capital for project of economic self reliance and mentoring. 2. 6. in self-employment through co-operatives / self-help groups. Extending cover for initial risks like conducting the feasibility studies. 4. 5. 3. To provide appropriate assistance and send volunteers and resources for relief and restoration in the times of national calamities.. market research etc. Giving preference to small and medium projects covering a group of persons To organise conservation of national monuments and cultural heritage sites on selective basis. For this. Conducting advocacy and awareness programs for identification of appropriate economic and employment opportunities Identifying and administering the need based vocational/ managerial training programs with clear linkage to livelihood opportunity. To facilitate the unemployed people in and around the new projects / old operating stations. 59 . To take up or support any other social upliftment programme (in addition to the programmes stated above) at national level as deemed appropriate.

To organize workshops/ conferences/ symposia on the above areas and the related areas.Largest Indian Power Company Powering People’s Progress To develop and undertake advocacy. awareness campaigns and community outreach programmes in the above areas. regulatory bodies and responding to issues initiated by them. The centre will be headed by a project director. The Development Centre will address the following four categories of disability. To interact with policy makers. Development Centre for physically challenged persons: The Development Centre for physically challenged persons will be a separate entity under the Foundation. To interact collaborate and promote partnership with other related national and international agencies/ organization and seek funds/ grants for specific programmes/ projects. details of which are given below: CMD Dir (HR) Dir (Fin) Independent Director Professional with required experience and/ or with right aptitude and full commitment on an honorary basis Staffing for day to day operations: The professionals may be engaged on fixed term contract basis as program officers based on the need and requirement or volunteers from present and past NTPC employees may be deputed. Institutional set up NTPC Foundation: The NTPC Foundation will be governed by The Board of Trustees. who will report to the Board of the Trustees. • • Visually challenged persons Deaf and dumb persons Chairman of Board of Trustee Trustee Trustee Trustee Secretary to the Trust Or Director General 60 .

The Development Centre will also consider establishing sub-centres at regional / local level. The corporate CSR Group will review the work of Foundation and put up an exception report for appraising the management on quarterly basis. Monitoring and Evaluation: The monitoring of CD programme will be done by Foundation. 61 . Implementation Mechanism Planning & Co-ordination: The NTPC Foundation will be responsible for the overall planning and coordination of CD programmes at national level. market research etc. The details will be presented to NTPC Management on regular basis. vocational training. which will submit quarterly report to NTPC management for its information. it will develop and maintain basic infrastructure facilities for providing supports like counselling. The effectiveness of CD programme will be evaluated through external agencies for providing required feed back and inputs to formulate and improve the programmes in future. The Corporate CSR Group will coordinate with the NTPC Foundation for all related activities. placement services. The foundation will submit a quarterly progress report to the CSR group for apprising the management. documentation centre.Largest Indian Power Company Powering People’s Progress • • Physically challenged persons Mentally challenged persons with mild intensity The Development Centre will be located in its own building where. Reporting: The NTPC Foundation will prepare its annual report.

This part of policy addresses the issue of 'Community Development' in the neighbourhood area of operating stations where the same have been completed and closed as per the R&R 62 .Largest Indian Power Company Powering People’s Progress The summary of the report will also be posted on the NTPC website under a dedicated section on CSR. The website will include the policy and the details of CD programmes undertaken etc.

Education. or for enabling people to start IGS. the community development programmes have to be identified and formulated based on the specific needs and requirement of the particular site. 63 .Largest Indian Power Company Powering People’s Progress policy of NTPC. Preference may be given to girl child. The suggestive list of the programmes which could be considered by the operating stations while formulating the annual plans is given below. Supply of Study material like bags. stationary etc. disabled persons and aged persons. Scholarships for the selected local children for studying in schools in NTPC township equivalent to fees charged by schools. Programmes covered under unit level CSR-CD Since. The policy will also be applicable to NTPC managed stations for which the funds will be provided under the station expenses. Education: To organise Skill Development / Vocational Training and other training programmes to improve the skills and employability of the people. It will include sponsoring people for vocational training. To create appropriate partnership with the concerned stakeholders for the effective delivery of community development programmes through consultation and participation. Drinking Water. The operating stations include the take over stations. NTPC’s operating stations are located all over India under varying socio-economic condition. ITI training. peripheral development etc. children. computer training etc. books. Aims and Objectives To undertake community development in the neighbourhood area of operating stations with particular focus on women. To explore and work in various domains of community development such as Health.

as per the need and requirement of local administration based on the need assessment survey to be carried out by the NTPC. publicity printed material / films etc. awareness campaigns. disabled persons and old age persons. To organise regular health camps like family planning. The programmes for providing community infrastructure will be on the basis of bearing one time capital cost for creating such infrastructure and on the basis of written assurance that the operational and maintenance cost of such infrastructure will be borne by the concerned stakeholder like the Government Department / Agency or the Panchayat/ local authority or the community based organizations/ non governmental organizations etc. Each station will compulsorily identify a specific day/ week for organising annual rural sports meet. Others: To promote rural sports and organise annual sports meet etc. identification of health concern. children. equipments etc. panchayats. in the villages by providing the equipments and other facilities. Health: To conduct health surveys. roads etc. Peripheral Development: To augment basic infrastructure facilities like area electrification. To facilitate the creation / upgradation of community health / educational facilities in partnership with the concerned government agencies and the local community. medical checkup for eye and heart etc. Priority may be given to those schools / primary health centre which are operating but do not have facilities like building. water drains. with particular focus on women. villages.Largest Indian Power Company Powering People’s Progress Implementation of Quality Circle and 5S in schools. panchayat ghar. 64 . community centre. To organize regular immunization programme for children and medical checkup in schools.

Institutional set up Corporate Centre: The Corporate CSR Group will be responsible for policy matters. and compilation of information and annual reports. Regional headquarters: A nodal officer from HR Department will coordinate and monitor the CD activities at stations under region and will compile the quarterly and annual CD report for submission to Corporate CSR Department. To organize Veterinary camp for the cattle stock. The programme may include provisions for the enabling mechanism such as backward linkage like tying up the input resources and forward linkage like marketing etc. Volunteering by NTPC Employees & their family members: The volunteering by NTPC employees will be promoted through the NGOs created by NTPC employees at stations. any other programme will be considered under this policy as deemed appropriate by the Head of the Station. The Corporate CSR Group will also be responsible for designing the training programmes for CSR-CD staff. The region will also form an advisory committee for considering the unit level CSR – CD programmes and may include the representatives of concerned State Government. in self-employment through co-operatives / self-help groups. The Head of HR will be over all responsible at Stations. 65 . organising annual CSR-CD meet and facilitating the processing of allocation of funds to stations. To facilitate the unemployed people in and around the new projects / old operating stations.Largest Indian Power Company Powering People’s Progress Sponsoring deserving local sportsman for training and development at national sports institutes. In addition. Operating Stations: The CSR-CD policy will be implemented through dedicated CSR Cell under the HR Department. To promote community plantation and forestry programmes.

NGOs. which will change from time to time and location to location. The HR Department at Stations will prepare annual plan for each year. Implementation Mechanism Planning & Co-ordination: The specific programmes will be identified based on the need of communities. The findings of the need assessment survey and the draft of the annual plan will be discussed in the VDAC. a detailed programme report will be prepared detailing the need for a CD programme. Monitoring and Evaluation: 66 . Panchayat / Nagar Nigam. local authorities. therefore. volunteer with the NTPC Foundation and participate in the relief work in cases of national calamities. The Village Development Advisory Committee (VDAC) comprising of representatives from the district administration. The annual plan will be prepared based on the findings of need assessment surveys. The CD Programme will. for which the State Government/ Local Administration/ Panchayat provides matching budget/ grant. be formulated based on Need Assessment Surveys (NAS) for identifying the specific areas of concern. The head of HR at operating stations will be responsible for over all planning and coordination. Preference will be given to those activities. Based on the survey.Largest Indian Power Company Powering People’s Progress which will be partner in planning and implementation of the identified CD programmes. The views of VDAC will be considered subject to provisions of NTPC policy and availability of budget. time frame of implementation and budget. local community and NTPC will be formed for consultation while formulating annual plans. Consultation and participation of stakeholders: The targeted communities and the local authorities will be closely involved in the process of planning and implementation of the CD programmes to the extent possible and subject to meeting the NTPC's rules and procedures. NTPC employees will also be encouraged to mentor the needy local population.

benefits accrued to neighbouring communities and the number of people benefited. The Dir (HR) will review the progress on half yearly basis. At regional level. the outcome of the meeting of regional Head of HR will be deliberated for suggesting suitable policy interventions. The website will include the policy. At corporate level. The summary of the report will be published in print and also posted on the NTPC website under a separate dedicated section on CSR. Reporting: Each station will prepare an annual report of community development activities delineating the activities identified. The effectiveness of CD programme will be evaluated through external agencies for providing required feed back and inputs to formulate and improve the programmes in future. the details of CD programmes undertaken and other details. The Corporate CSR Department will compile and prepare an annual report for the Corporation.Largest Indian Power Company Powering People’s Progress The Head of HR at operating stations will review the CD programme on monthly basis. The details will be presented to the NTPC management regularly. The Head of stations will review progress on quarterly basis in the SMC. the implementation of CD programme will be regularly reviewed in the regional head of HR meeting for identification of need for specific interventions. 67 . The regional HQ will compile and prepare an annual report of the CD activities carried out in the operating stations of that region. The regional ED will review the progress of Stations in that region on six monthly basis in RMC.

Largest Indian Power Company Powering People’s Progress An amount of up to Rs. 68 . 17 crores will be earmarked every year for implementation of CSRCD programs as per this policy.

80 1.50-10.No. Since business organisations are of different sizes there is no one-size-fits-all method for implementing a CSR approach: each firm has unique characteristics and circumstances that 69 .7 17 S. In Cr.) 8. 1 2 3 Allocation Operating Station NTPC Foundation Unallocated (for foundation.20 5. NTPC foundation and provision for the national calamity in the respective year and therefore. stations. The broad allocation will likely be as follows: %age of funds 50-60 30-40 10 100 Net Value (Rs.Largest Indian Power Company Powering People’s Progress The allocation of funds may vary depending on the need and requirement of NTPC operating stations. National calamities etc.10-6. will be decided on year to year basis.) Total Allocation of funds for the operating stations will be based on the proposals submitted by these stations and the overall allocation of funds.

do. This framework follows the familiar “plan. This would help the organisation to integrate economic. and in turn for those who are affected by the firm’s activities. check and improve” in the areas of quality and environment management. This will help the enterprise to reap optimal benefits for itself and its shareholders. social and environmental decision-making through out the firm.Conduct a CSR assessment • • • How? (Checkpoints on the journey) Assemble a CSR leadership team Develop a working definition of CSR Review corporate documents. Being a thermal power generation company NTPC’s main concern is to minimising the adverse impacts of its operations on the environment. we would like to suggest the following implementation framework (see next page).Largest Indian Power Company Powering People’s Progress affects how it views its social responsibilities and also its awareness of CSR issues and how much work it has already done towards implementing a CSR approach. resettlement and rehabilitation activities. processes and 70 . Though NTPC is a highly socially responsible organisation performing various CSR activities in a systematic manner. Implementation Framework When? (Conceptual phase) Plan What? (Task delineation) 1. Likewise NTPC also has its unique characteristics and circumstances that affect its CSR approach and implementation. Besides undertaking various measures to protect and improve the ecology around it operating stations and at national level. etc. NTPC also undertakes various other CSR activities such as community development.

Develop CSR commitments • • • • • • • • 4.Largest Indian Power Company Powering People’s Progress activities • • • • • Identify and engage key stakeholders Build support with senior management and employees Research what others are doing prepare a matrix of proposed CSR actions Develop ideas for proceeding and the business case for them Decide on direction. Develop a CSR strategy • Do 3. Verify and report on progress Improve 6. approach and focus areas Do a scan of CSR commitments Hold discussions with major stakeholders Create a working group to develop the commitments Prepare a preliminary draft Consult with affected stakeholders Develop an integrated CSR decision-making structure Prepare and implement a CSR business plan Set measurable targets and identify performance measures Engage employees and others to whom CSR commitments apply Design and conduct CSR training Establish mechanisms for addressing problematic behaviour Create internal and external communications plans Measure and verify performance Engage stakeholders Report on performance Evaluate performance Identify opportunities for improvement Engage stakeholders 2. And therefore NTPC has been showing a positive commitment towards corporate social responsibility and demonstrating a socially responsible behaviour by 71 . Implement CSR commitments • • • • • • • Check 5. Evaluate and improve • • • Cross-check: One cycle completed Return to plan and start the next cycle The research has revealed that social responsibility is regarded as an important issue within the NTPC organisation.

in www.csmworld. Our analysis and findings about NTPC reveal that the organisation has been engaged in a variety of socially responsible activities .ntpc. socially and commercially.com 72 . The internal activities include NTPC’s commitment towards improving the quality of life of its workforce and their families.com www. commitment towards improving the quality of life of the local community as well as the society at large.Largest Indian Power Company Powering People’s Progress being engaged in a variety of socially responsible actions and doing this irrespective of any benefits that such action might bring to the organisation. An activity that enables the organisation to “give something back to the community”.karmayog. resettlement and rehabilitation.co. Thus. we conclude that NTPC consider CSR to be an important and imperative activity ethically.google. through activities like community development.in www. legally.co. etc. While the external activities include protecting and improving the ecology.internal as well as external to the organisation. • • • • www.

Largest Indian Power Company Powering People’s Progress • www. What is CSR? Why is CSR important? 73 . 2.businessworld.com 1.

8. the issue of Project Affected Persons (PAPs)? What is the rehabilitation and resettlement project of N.Largest Indian Power Company Powering People’s Progress 3. 6. 7. 5. What are the other measures taken by NTPC for its employees? What is NTPC’s Project Affected Persons (PAPs )project? Can you elaborate on your CSR project i.P. 10.P.C.C all about? What is the remedial action plan for the various projects? N. supports which institutions and bodies in which states? What is the Distributed Generation prospective of NTPC? 74 .C.e.P. As we all know that corporate social responsibility for on organization is not only for its customers and the masses but also for its employees then in that area what are the necessary measures taken by N.? 4.T.T. 9.T.

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