Unified Messaging System Policy Decision Points

(Decision Briefing)

Enterprise Messaging Committee 8/2/11

Decision Points
(E-Discovery Process)
Options
Distributed Search for EDiscovery Requests

Decision Point
• Google provides enhanced tools for e-discovery through Google Message Discovery (GMD) tool • UMS central support would delegate search permissions for individual requests to a NOAA requestor (end user or admin) • MOC currently executes e-discovery on 100+ mailboxes per year (not including 400+ DWH requests this year) • Service not funded after FY11 and not provided by UMS contract • Google provides enhanced tools for e-discovery through Google Message Discovery (GMD) tool • NOAA would fund a central position to perform E-discovery searches for NOAA requestors

Pros
• Requestor can have direct access to perform searches • Level of effort best estimated by the requestor • No additional contracting required by UMS to cover this (not covered in current contract) • Allows for direct access with no intermediary for legal or forensic purposes

Cons
• Requestor training needed on Google Message Discovery (GMD) tools • Requesting office would need to budget their own resources to perform searches • Requestors may not be efficient executing requests

Centralized Processing for E-Discovery Requests

• Minimize training needed for GMD • Central groups could be more efficient performing searches • Greater flexibility to handle large volume of requests (FY11 request for 400+ DWH mailboxes)

• Central resource would need to be funded by the Line Offices (e.g. a direct bill distributing costs to the LO’s by the number of requests) • Central resource would be on the order of $120,000 per year in contract labor

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