Manipal Id PTNU30071100010

1. Name Mr . First Name Middle Name Surname S H R I V A S T A V A S H I V A M

2. Father¶s / Guardian¶s Name V I N O D S H R I V A S T A V A

3. Mother¶s Name S A N D H Y A S H R I V A S T A V A

4. Name and address of the person to be contacted in case of emergency: V R I E N W O A D 4 S 9 H 5 R 0 I 0 V 1 A S [ T M. A P V ] A K H U T E H I

Landline No. 0

7

6

6

2

4

0

7

2

1

6

EMAIL ID. S H I V A M . S H R I V A S T A V A7 @ G M A I L . C OM

Mobile No. of Head of Family(Father/Mother/Guardian) 9 4 2 5 8 4 7 0 4 0

5. Nationality: INDIAN 6. If Indian, whether NRI? NO 7. ExperienceTotal years of experience - THREE YEARS (3YRS)

P BOARD 66.5% 67% 69. Proficiency in Computers :-HIGH 11.E (MECHANICAL) P. Academic Qualification: Qualification PostGraduation Graduation 12th 10th Please specify course & specialisation B.P.P BOARD M. Medical History if any ««««««««««««NO««««««««««««««««««««««««««««« «««««««««.Organisation [Starting with latest] ICICI BANK LTD BANSAL COLLEGE OF ENGINEERING SHARDA FABRICATING AND INDUSTRIES From ± Year [MM/YY] AUGUST 2009 JULY 2008 APRIL 2004 To -Year [MM/YY] TILL DATE NOVEMBER 2008 OCTOBER 2004 Designation ASSISTANT.V M.G.M ALL SUBJECTS Percentage Year & month of Completion JUNE 2008 MARCH 2004 MARCH 2002 University / Board R.8% 9. Language Proficiency (write low/medium /high under Reading/writing/speaking as per proficiency) Language English HINDI Reading HIGH HIGH Writing HIGH HIGH Speaking MEDIUM HIGH 10. . MANGER -1 LECTURER SALES EXECUTIVE 8.C..

customer become so much angry and frustrated and start shouting at me that why you people calling me I don¶t want any gold from you etc etc and end the call. Extra Curricular Interests/ Hobbies o o o o o o PLAYING CRICKET.Next day morning same customer come to the branch and start shouting at my name and want to close the account then I personally meet him and said sorry to disturb him and I convinced him why i call him and I managed the situation just by talking and listening to him . BADMINTON. To overcome this situation I started giving tuitions classes which not only help me to bare my monthly expenses also help me to complete my education easily. LI drive. so I started calling one by one after sometime I call a customer (HNI CLIENT). READING COMICS OR NOVELS NET SURFING WATCHING TV MEET NEW PEOPLE AND MAKING FRIENDS TRAVELLING HELP AND GUIDE OTHERS. During my college days(engineering) my family was not able to send me my monthly expenses regularly due to which I was facing certain problems so I decided to do some work to earn money which would help me to bare my expenses and made me confident and competent enough to face the challenge. Preferred Specialization- 12. not only he got convinced and become happy also he bought 100gms gold coin from our bank and did Rs 5 lac of Fixed deposit and after he maintain good relationship with bank and presently he is one of the good wealthy customer of our bank. At the time of dhanteras we were given the customer data to call them and pitch them to buy gold coins from us. This was a big challenge for me to retain the HNI customer and generate business by satisfying him with the services. . Statements (Minimum of 200 words) y Please narrate one or two challenging situations you faced and how you managed that situation.Risk / Relationship RELATIONSHIP Information Technology 10. CASA Drive etc.     o 2. . POOL. 1. As I am a banker in icici bank at bilaspur we always have some contest going on like gold contest.

In this activity I achieved my targets and was the top achiever in the zone by doing the one shot loan of Rs 14. In which our branch was totally new for this product and targets was assigned to our Branch .To achieve this target I took the initiative to create an awareness about the product in the market as well as in the nearby villages. So we decided to go some near by villages were we met the villagers and gram panchayat. Our bank launched a new asset product Jewel Loan.y please narrate your experience where in either you have led the team or participated as a team member in creating something new.members so that we can increase the awareness in the villagers about the salient features of the product by having a small face to face conversation with them so that their doubts could be resolved in then & there.By conducting such small program I was able to achieve my targets as well as branch target.3 lacks this was good experience of my life where I was able to meet my targets and perform well as a team leader. .

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