RESEARCH PROPOSAL Unisource Logistics Solutions Pvt Ltd Mumbai

The customs broker must also possess a thorough knowledge of tariff schedules and Customs regulations and keep abreast of the amendments made through constant changes in the law and administrative regulations. legislation and confederations. The complexity of the job is evident when one considers that for every shipment entering the United States there are 500 pages of Customs regulations and thousands of tariff items to consider. . The complexities and dynamics of international trade are such that an importer will find it extremely advantageous to obtain the services of a customs broker in order to facilitate the importation of goods. In simple words logistics can be explained as management of business operations such as storage. integration. services and related information from the point of origin to the point of destination”. the Environmental Protection Agency (EPA) on vehicle emission standards or the Food and Drug Administration (FDA) on product safety. For these reasons. effective flow and storage of goods. transportation and delivery of goods along the supply chain. The broker must be well-versed in determining proper classifications and dutiable value. globalization. Department of Agriculture (USDA) on meat importation. the services of a Customs House Broker are highly recommended to the importer. Time and location are the most important factors in a logistics world. and be fully aware of the vast number of commodities subject to quotas. Logistics is the most important function in business today.EXECUTIVE SUMMARY Logistics means the management of the flow of goods and other resources including other energy between the point of origin and the point of consumption in order to meet the requirements of the consumers. implements. The logistics industry is governed by technology. The broker’s operation often transcends Customs. such as the U. and controls the efficient. calling for contact with over 40 other government agencies. The council of logistics management defines logistics as “that part of the supply chain process that plans. The success of the logistics industry depends on the promptness with which the products can be delivered to a particular destination or a client.S.

C. Forwarding can be defined as “Help forward. Schenker . Engineering items . Consumer Electronics.. You cannot rely on one vessel operator and various service providers for your shipments as it’s time consuming. COMPANY PROFILE Unisource logistics solutions are professional logistics players a shipping and logistics company which is specialised in chemicals. Nippon Express. We can provide you with Door-to-door Solutions at a very competitive costing. Clothing. send on to further destinations “.Air Cargo and ODC (Import / Export) clearance from customs. DSV. The major freight forwarding companies are:.DGFT and Ocean transportation related issues . Textiles. Robinson worldwide. Chemicals. LCL shipments . DHL Global Forwarding. Pharmaceuticals . ULS has the experts in the team who can arrange Trucking . Trade between the major trading regions is covered for the following sectors:Agricultural Products . Do the clearing and sort out your Customs . In an environment of hyper competition and information jungle. High Tech Industrials.Be it FCL shipments. A Freight Forwarder is an ideal third-party logistics provider. or Multimodal transport of Haz or Non Haz Chemicals. in a dynamic world you need someone who understands your needs correctly and offers suitable solutions. Freight Forwarder specialize in integrated operation. INDUSTRY PROFILE Freight forwarding is a vital part of the international trade activity. We at. what all you need is a professional Clearing & Forwarding Agent to sort out all your shipping related issues. The freight forwarders act on the behalf of exporters in arranging transportation services. We also undertake door to door delivery.Agility. It is a firm that provides logistics services to companies for part. Hence. or sometimes all of their supply chain management function. in turn your overheads grow up. Automotive Products . Panalpina. And we have the world wide Network of contacts .H. Customs house brokerage warehousing and transportation services that can be scaled and customized to customer’s needs based on market conditions and the demands and delivery service requirements for their products and materials.

While technology is their platform. . release. and professional services allow them to provide the perfect mix of skill sets necessary for complete Customs expertise." The combination of product management. The global Customs house service’s focus on the compliance. Customs issues have assumed an increasingly important role in the supply chain. Henley Nelson Gomez Unisource logistics solutions. which they refer to as the "Customs value stream.  To know the importance of customs house clearance agents in logistics. their people are engines to ensure successful processes.  To understand the satisfaction of the customers which includes importers and exporters. is the Founder of DESCRIPTION OF THE TOPIC The topic selected is “Efficiency in the customs house brokerage agents as the intermediary in Unisource logistics solutions” With the current emphasis on free trade agreements and global sourcing. field operations. and reporting needs of the marketplace. OBJECTIVES  To understand the efficiency of customs house brokerage agents as a intermediaries. People evolution is their focus.who can respond to your requirements.

DATA REQUIREMENTS AND SOURCES PRIMARY DATA It is collected through the following methods: • Personal interview • Direct observation • Questionnaire SECONDARY DATA • Company brochures and manuals • Internet • Old records and projects .

There are three methods follows:• Surveying the literature • Experience survey that are applied for explorative research studies are as The variables selected are Documentation Quality .RESEARCH METHODOLOGY In this research topic research design used is exploratory research design .The sample size is finite .It helps to generate a set of hypothesis of researched based questions. Speed of documentation process. The sampling method used in this case are Random sampling and Stratified sampling. . LIMITATIONS OF STUDY • The busy schedule of the Customers restricted the collection of detailed can be approximately sixty. Time and Cost .

• The confidentiality restricted the collection of documentation details of The non-responsiveness of the certain customers. Unwillingness to answer the Questionnaire. This study also gives the anticipated issues in customs house brokerage agents in the logistics operations. the customers • • CONCLUSION The exploratory study of this project will formulate the idea how to improve the efficiency of customs house brokerage services in the logistics and to understand the satisfaction of the customers in the customs house brokerage services provided by the Unisource logistics solutions. .

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