Syllabus BSA/310 Version 6

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SYLLABUS
College of Information Systems & Technology BSA/310 Version 6 Business Systems
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Course Description This course reviews common business systems and their interrelationships. Business systems covered include finance, accounting, sales, marketing, human resources, legal, and operations. Emphasis is placed upon the inputs and outputs of information systems, the potential for integration of the systems, and information systems security. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • • University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum.

University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Armstrong, G., & Kotler, P. (2011). Marketing: An introduction (10th ed.). Upper Saddle River, NJ: Pearson/Prentice Hall. Fry, F. L., Stoner, C. R., & Hattwick, R. E. (2004). Business: An integrative approach (3rd ed.). Boston, MA: McGraw Hill/Irwin. Laudon, K. C., & Laudon, J. P. (2010). Management information systems: Managing the digital firm (11th ed.). Upper Saddle River, NJ: Pearson/Prentice Hall. Nickels, W. G., McHugh, J. M., & McHugh, S. M. (2010). Understanding business (9th ed.). New York: McGrawHill/Irwin. Raiborn, C. A. (2010). Core concepts of accounting (2nd ed.). Hoboken, NJ: John Wiley & Sons, Inc. Turban, E., & Volonino, L. (2010). Information technology for management: Improving performance in the digital economy (7th ed.). Hoboken, NJ: John Wiley & Sons, Inc. Article References: Berrone, P., Surroca, J., & Tribó, J. A. (2007, November). Corporate ethical identity as a determinant of firm performance: A test of the mediating role of stakeholder satisfaction. Journal of Business Ethics, 76(1), 35. Chenoweth, T., Minch, R., & Tabor, S. (2010, February). Wireless insecurity: Examining user security behavior on public networks. Communications of the ACM, 53(2), 134-138. Miller, A. F. (2007). Accounting cycle. In Burton S. Kaliski (Ed.), Encyclopedia of Business and Finance (pp. 1-

October 29). Read Bonus Ch. (2008). R. Raab. Seven keys to ERP success. DM Review. and IT Support”. Respond to weekly discussion questions. 11-12. of Information Technology for Management: Improving Performance in the Digital Economy. Poynter. International Journal of Market Research. (2010. Tsai. 41. of Information Technology for Management: Improving Performance in the Digital Economy. 14(1). B.2 Examine the impact of information systems on the business structure. Week One: Business Structure Details Objectives 1. Fall). Globalization to the rescue? Newsweek. (2009. D. MI: Macmillan Reference USA. 38-43. J. Create a Learning Team Charter (Due Week One) 2. R.. Welch. 17(11). Desktop computers have been around for 20 years. Computer Weekly. Here. 1. (2007. September). “Using Technology to Manage Information. Saunders. (2007. C. & Kavan. Mohamed. Detroit. J. • Computer business systems have been around for 40 years. D.Syllabus BSA/310 Version 6 2 7). (2008. California Management Review. J. 150(18). S. 31. B. Why do business systems. in general. January). “Information Technologies: Concepts. 50(1). still need more development? • According to the Tsai article (2010). Types.” of Understanding Business. “IT Supports Organizations Performance in Turbulent Business Environments”. Internet systems compete for marketers' dollars. Begin to work on Service Request SR-rm-012 (Due Week Wed Thurs 2 1 1 Due Points Readings Learning Team Assignments Mon 5 . Read this week’s Electronic Reserve Readings. Participation Individual Discussion Questions Participate in class discussion. Accounting for the needs of SMEs. how are cell phone and geographic information system (GIS) impacting business systems? 1. 40...1 Identify the application of information systems in business. there. 89(3). September 4). Samuelson. CRM Magazine. 1. All electronic materials are available on the student website. C. November). 2. & Kordysh. 50-76. 34. Read Ch. Information systems backsourcing: Correcting problems and responding to opportunities. N. 51(1).. Read Ch. Strategic Finance. A. (2007. Veltri. and everywhere. F. Facebook: The future of networking with customers.

2 Describe the ethical and security considerations for an information system in business. “Securing the Enterprise and Business Continuity. 11. name three security concerns that affect assets of the organization. • The learning team will prepare a maximum 4 page Word document and a maximum 10-slide Microsoft PowerPoint® presentation for the project. o Identification of inter-relationships of business systems and subsystem. Read Ch. “The Impact of Legal and Regulatory Forces.” of Information Technology for Management: Improving Performance in the Digital Economy.Syllabus BSA/310 Version 6 3 Five) • Begin Service Request SR-rm-012. 2. Assume that the paper and the presentation are to be given to an executive management committee. Respond to weekly discussion questions. the paper/ presentation should include the following: o Each type of business system and subsystem. Business Systems.” of Business: An Integrative Approach. Wed Thurs 2 1 1 Due Points Readings .” of Business: An Integrative Approach. Read this week’s Electronic Reserve Readings.3 Describe the need for security measures in IT organizations and information systems. Read Ch. At a minimum. 2. Read Ch. Read Ch.1 Identify economic. describe the threats to each. and propose the potential for ensuring a secure solution. Week Two: Business Environment Details Objectives 2. Participation Individual Discussion Questions Participate in class discussion. 8. and legal influences on business. This final paper and presentation will not be posted until Week 5. In analyzing your workplace or that of an organization with which you are familiar. • How has globalization influenced business? • An organization’s technology usage opens up the issue of securing its information. “The Impact of Economic Forces. government. “Information Technology Economics. o Description of each business system and subsystem.” of Information Technology for Management: Improving Performance in the Digital Economy. 5. 17.

what are three reasons why globalization is a positive influence for U. 7. and Accounting page for Riordan Manufacturing. (Paper Due Week 5) Resource: Virtual Organization Prepare a maximum 3-page Word document describing an information system critical to the business processes of Huffman Trucking. and earnings per share (EPS) every quarter. “Concepts and Elements Underlying Accounting.” of Core Concepts of Accounting. Read Ch.2 Analyze accounting information systems and business processes.” of Information Technology for Management: Improving Performance in the Digital Economy.S. Accounting Cycle.” of Core Concepts of Accounting. Huffman Trucking details can be found in the Virtual Organizations section by clicking on Classroom>Materials>Virtual Organizations. Fri 2 Individual Critical Information Systems Paper Mon 15 Week Three: Finance and Accounting Details Objectives 3. Include in your description how this information system has an effect on the organizational structure.Syllabus BSA/310 Version 6 4 Learning Team Discussion Question Learning Team Assignment Respond to weekly discussion question. Wed 2 1 Due Points Readings Participation Individual Discussion Questions Thurs 1 Learning Team . 1. publicly traded companies must report revenue growth. Finance. Draft the first two to three pages of the paper. 3. What is the effect of this reporting on business operations? • Based on the Miller article (2007).” of Core Concepts of Accounting. • Based on Samuelson’s (2007) article. 9. Description. Review the Mission. based upon your review. Read Ch. “An Introduction to the Role of Accounting in the Business World. Read Ch. what are the advantages of using a computerized accounting system over a manual system? Respond to weekly discussion question.1 Examine accounting information systems. Participate in class discussion. • In the United States. Identify and describe. Respond to weekly discussion questions. trade? Explain each reason. existing and needed business systems and subsystems. Read this week’s Electronic Reserve Readings. income growth. “Mobile Commerce. Read Ch. 2. “The Corporate Income Statement and Financial Statement Analysis.

1.Syllabus BSA/310 Version 6 5 Discussion Question Learning Team Assignment • What are the three financial statements used by businesses.” of Marketing: An Introduction. existing and needed business systems and subsystems.2 Describe marketing in the electronic commerce environment. Due Points . Read Ch. Mon 20 Individual Service Request SR-kf-013 Paper Week Four: Sales and Marketing Details Objectives Readings 4. “Company and Marketing Strategy: Partnering to Build Customer Relationships.” of Marketing: An Introduction. Include the following: • The legal.” of Information Technology for Management: Improving Performance in the Digital Economy. and what is each designed to report? Fri 2 Resources: Virtual Organization Review the Human Resources and Legal page for Riordan Manufacturing. 4. Read Ch. “Direct and Online Marketing: Building Direct Customer Relationships. 4. “Marketing: Creating and Capturing Customer Value. (Paper Due in Week 5) Write a maximum 3-page Word document describing the potential electronic commerce aspects related to the development of the Kudler Fine Foods Frequent Shopper Program. “E-Business and E-Commerce. 6. Read Ch. Identify and describe. 2. Read Ch. 14. based upon your review. ethical.1 Examine contemporary marketing practices. “Managing Marketing Information to Gain Customer Insights.” of Marketing: An Introduction. and security considerations for the development of this program • A description of the financial analysis you recommend to justify the expenditures related to the development of the Frequent Shopper Program. Read Ch. Draft the next two to three pages of the paper.” of Marketing: An Introduction. The details for this program are described in the Service Request SR-kf-013 and on the Sales and Marketing page of the Kudler Fine Foods Intranet site which can be found in the Virtual Organizations section by clicking on Classroom>Materials>Virtual Organizations.

Be sure to explain your reasoning for each point above. Organizations. • Electronic media is everywhere. based upon your review. Read Ch. (Paper & Presentation Due Week 5) Wed Thurs 2 1 1 Learning Team Discussion Question Learning Team Instructions Fri Mon 2 10 Week Five: Information Systems Details Objectives 5.2 Apply the concepts of information systems to business processes.Syllabus BSA/310 Version 6 6 Read this week’s Electronic Reserve Readings. consider the following: • What market research would you undertake? • What types of media would be used? • What are McBride’s target market(s)? • The considerations for McBride to conduct a portion of their marketing on the Web.1 Identify types of information systems and required security. what are the three major services provided for Internet marketing? Explain each of them. (Due Week Four) In completing the assignment. Begin working on your Microsoft® PowerPoint® presentation. and technology? • Based on Poynter’s (2008) article. 2. Respond to weekly discussion questions. “Global E-Business: How Businesses Use Information Systems. Due Points Readings . and Strategy. Draft the next two to three pages of the paper. communications. 1. Review the Sales and Marketing page for Riordan Manufacturing.” of Management Information Systems: Managing the Digital Firm. Prepare a maximum 3-page Word document describing the marketing plan for McBride Financial Services. What are trends in marketing that result from the convergence of entertainment. 5. “Information Systems in Global Business Today. Identify and describe. existing and needed business systems and subsystems.” of Management Information Systems: Managing the Digital Firm.” of Management Information Systems: Managing the Digital Firm. “Information Systems. how is Facebook used to network better with customers? Provide an example. Respond to weekly discussion question. Participation Individual Discussion Questions Participate in class discussion. Read Ch. • Based on Raab’s (2007) article. 3. Read Ch.

Read Ch. based upon your review. Complete and post the final maximum 4-page Word document and maximum 10-slide PowerPoint presentation for Service Request SRrm-012 under the Assignments area. • Include information on the need for IT security in Riordan Manufacturing. “Building Information Systems. 13. Then state which ERP System you recommend and why.” of Management Information Systems: Managing the Digital Firm. Participation Individual Discussion Questions Participate in class discussion. • Include types of information systems and required security for Riordan Manufacturing. would you recommend and why? You will need to research both web sites and look at their functionality and capabilities as it relates to Riordan. Inc. Wed Thurs 2 1 1 Learning Team Discussion Question Fri 4 Learning Team Service Request SR-rm-012 Paper and Presentation Mon 20 Copyright University of Phoenix® is a registered trademark of Apollo Group. Respond to weekly discussion questions. 13.” of Management Information Systems: Managing the Digital Firm. Respond to weekly discussion question. Read Ch. Inc. (Due Week Five) • Review the Operations in Riordan Manufacturing. “Securing Information Systems. existing and needed business systems and subsystems. “IT Strategy and Planning. Read this week’s Electronic Reserve Readings. • Identify and describe. Read Ch. 4. Microsoft®. which ERP System. in the United States and/or other countries.” of Management Information Systems: Managing the Digital Firm. Net Suites or SAP Business by Design. business. • Based on your analysis and understanding of the Riordan Manufacturing. • What is the return on investment (ROI) of developing business systems? • Based on Welch and Kordysh’s (2007) article. what are the seven best practices for ERP implementation? Describe two of the best practices in greater detail.” of Information Technology for Management: Improving Performance in the Digital Economy. Windows®. Develop a spreadsheet comparing their functions and capabilities. “Ethical and Social Issues in Information Systems. and Windows NT® are registered trademarks of Microsoft Corporation in the United States and/or other countries. Continue work on Service Request SR-rm-012.Syllabus BSA/310 Version 6 7 Read Ch. . 8. Read the University of Phoenix Material: Information Technology Governance in Today’s Business Environment.

sponsorship. Edited in accordance with University of Phoenix® editorial standards and practices. or affiliation. . Use of these marks is not intended to imply endorsement.Syllabus BSA/310 Version 6 8 All other company and product names are trademarks or registered trademarks of their respective companies.

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