In partial fulfillment of requirement for the award of the Degree of


YEAR 2010-11

UNDER THE GUIDANCE OF Miss Brinda Nair Lecturer MIS

Submitted by: Avinash Gupta


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Q1. Define ³Information´. What are the characteristics of good or useful information? Can data for one person/phase be information for another? How? Ans. Information is processed data. Information is data that has been given meaning
by way of relational connection. This "meaning" can be useful, but does not have to be. In computer parlance, a relational database makes information from the data stored within it. Characterstics of good or usefull information: Relevance: The information that a person uses must be relevant to the current problem at hand. If the information is not relevant it would not help to solve the problem at all. Complete: The information must be complete. If the information is not complete and only partial information is received, it may lead to wrong decisions being made as only half of an entirety of the information is known. Accuracy: The information must be accurate as unaccurate information would lead to many different major problems as unaccurate information for example, may lead to people playing the stock market to lose alot of money. Current: The information must be current as a fact of yesterday may not be a fact of today. For example, a criminal on the loose the day before would not be a criminal on the loose anymore if he gets caught today. As the stock market is everchanging, current information is really a must. Economical: The information used must be of economical use to companies that use them. Companies are built to make profit, if the information used is not economical it would result in companies making losses and get shut down. That is why economical information is important.

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Q2. Why is Information System important? Ans. 1. Operational excellence: Business improve the efficiency of their operations in
order to achieve higher profitability. Information systems are important tools available to managers for achieving higher levels of efficiency and productivity in business operations. A good example is Wal-Mart that uses a RetailLink system , which digitally links its suppliers to every one of Wal-Mart's stores. as soon as a a customer purchase an item , the supplier is monitoring the item , knows to ship a replacement to the shelf. 2. New products, services, and business models. Information system is a major tool for firms to create new products and services, and also an entirely new business models. A business model describe how a company produces, delivers, and sells a product or service to create wealth. Example: Apple inc transformed an old business model based on its iPod technology platform that included;;[o iPod, the iTunes music service, and the iPhone. 3. Customer/supplier intimacy. When a business serves its customers well, the customers generally respond by returning and purchasing more. this raises revenue and profits. The more a business engage its suppliers, the better the suppliers can provide vital inputs. This lower costs. Example: The Mandarin Oriental in manhattan and other high-end hotels exemplify the use of information systems and technology to achieve customer intimacy. they use computers to keep track of guests' preferences, such as their preffered room temperature, check-in time, television programs. 4. Improved decision making. Many managers operate in an information bank, never having the right information at the right time to make an informed decision. These poor outcomes raise costs and lose customers. Information system made it possible for the managers to use real time data from the marketplace when making decision. Example: Verizon Corporation uses a Web-based digital dashboard to provide managers with precise real -time information on customer complains, network performance.. Using this information managers can immediately allocate repair resources to affected areas, inform customers of repair efforts and restore service fast. 5. Competitive advantage.When firms achieve one or more of these business objectives( operational excellence, new products, services, and business models, customer/supplier intimacy, and improved decision making) chances are they have already achieved a competitive advantage. Doing things better than your competitors, charging less for superior products, and responding to customers and suppliers in real time all add up to higher sales, and higher profits. Example: Toyota Production System focuses on organizing work to eliminate waste, making continues improvements, TPS is based on what customers have actually ordered.

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This necessities are driven by industry level changes.MIS ASSIGNMENT 6. Business firms invest in information system and technology because they are necessities of doing business. providing ATMs services to retail banking customers is simply a requirement of being in and surviving in the retail banking business. Example: Citibank introduced the first automatic teller machine to attract customers through higher service levels. and its competitors rushed to provide ATM's to their customers to keep up with Citibank. Page 4 . Day to day survival. Firm turn to information system and technology to provide the capability to respond to these.

MIS ASSIGNMENT Q3. ` ` ` ` ` Five year sales forecast Five year operation planning Five year budget forecast Profitability forecast Human resources planning IS for Sales and Marketing IS for Manufacturing IS for Accounting and Finances Main functions of the system Sales-Management Market Analysis Promotion Price setting New Products Planning Purchasing Shipping & Handling Engineering Manufacturing Budgeting Big Ledger Invoicing Computation of COGS Main applications Order Monitoring Market Studies Price Lists Stock & Purchases control Machines operation and control Quality control Big ledger Debtors Creditors Budgeting Cash Page 5 . What are the 4 levels of application of Information Systems in a firm? Ans.

MIS ASSIGNMENT ` Systems for basic office work: Word processing Document and image creation Electronic calendar (Outlook«) ` Systems for intellectual work: Engineering work stations and softwares Management work stations and softwares ` Management information systems: Sales management Stock control Yearly budgeting Capital investment control Careers evolution management ` Systems to assist middle mgt decision process: Sales analysis by region Production planning Costs analysis and costs control Price analysis and profitability analysis Page 6 .

grouping customers into segments with common sets of needs.surveys. Too often.The Guidelines There are ten guidelines with a broad coverage. Establishing the Strategic Role of Information This is a two stage process: (1) a research and investigation phase that gives you the information you need for (2) articulating your mission and strategy. Typically segments may be based on departments. However. This is particularly true for non-core activities. since many of them support and depend on each other. . information unit providers offer a homogenous service to all. such as the provision of information and library services in many organizations. product lines. or industries served. interviews. and Page 7 . This tends to create averaging. 3. How does Management Information system add value to a firm? Ans. ranging from developing a strategic role for information to the development of capabilities and the marketing of the information unit. There is a considerable degree of overlap between these guidelines. You already have users. field sales people. of a mediocre service to everybody. usage analysis. one attractive method of segmentation relies on the distinctively different needs of senior managers involved with strategic decisions. Some of the strategic decisions whose successful outcomes depend on the availability of good information include: y y y y Market selection and targeting New investments Location of factories and offices o Pricing and Promotion New product development and launch 2. Describes ways to add value for a successful firm. Therefore use the methods used by researchers . Identify Users Real Needs This is the first of the marketing guidelines.MIS ASSIGNMENT Q4. Find out how they use your output and again what results and benefits they achieve. rather than an excellent service to some. 1. Segment Your Market This is the keystone of every marketing strategy . In today's competitive business environment every activity carried out in an organization comes under scrutiny to make sure it pays its way for the business. It is essentially about market research.

You need to package your activities as a set of products that are unique and distinctive. Your challenge is to customise and add value. such as a sales meeting or the in-house annual research conference. 4. One caveat. Ways of adding value to generic information are shown in Table 1. Sales and Marketing There is no getting away from it. Create a Unique Product Although you are offering a service. It should also get out and meet customers at their events. It will have promotional fliers that also serve to inform and educate users. This will overcome the common pitfalls of a common approach that leads to conflicts between the 'urgent' and important'. is not to undertake activities that can be done as effectively by others or by the users themselves (such as ordering specialist books and journals). As Page 8 . Your users can buy information elsewhere (and probably do). it has many features of a product . Therefore you need to think in ways of how to make this output more attractive. a function. A successful information unit will sell and market its services. By defining a few distinct segments you can develop different service approaches and perhaps different resourcing and pricing.MIS ASSIGNMENT people in headquarters functions. though. Articulate what this uniqueness is. such as product development and marketing. It may well have its own identity and logo. An example might be your knowledge and access to sources. 5. and often a tangible manifestation (printed or electronic output).a look and feel. that lets you offer 'one-stop shopping'.

it generates even more feedback. and your marketing strategy. ensure that the information professional becomes an integral part of one of the clients management teams. and how much time and money it saved . and also maintains visibility. The strategic influence is increased when the head of the information unit report to a member of the board . If the account manager approach is adopted.let your clients appreciate that! One approach that can be very effective in a sizeable unit. Teams .g. This helps their own personal development as they will learn to represent the whole of the information unit and not just their own specialist activity. There are several means by which partnerships with the business can be strengthened. Page 9 . They operate at three levels: Organisation level . Three simple but effective ways of gaining feedback are: .maintain a call log (even easier with a computerised client data-base). use it to analyse the pattern of demand and identify any patterns over time . Evaluation and Feedback Evaluation and feedback will help you fine tune your product offering. Also treating it as a separate profit centre. such as asking how they used the information provided. that of research. Pricing is another aspect of marketing that needs careful attention. thus completing the management loop. Gone are the days when you can continually offer your services for free. rather than embedded within one department is generally better positioned. It also links back to the first marketing phase.include a feedback sheet with every item you send out. 2-3 questions. 6.publish the results. Building Partnerships Building effective partnerships with clients and suppliers is paramount. keep it short e. Also why not have user representatives on your own management team.in my case it was the director of marketing and strategy. 6.there should be teams and task forces that bring information professionals together with business managers. An information unit that is a corporate function. Information is valuable .MIS ASSIGNMENT well as helping the 'selling' it also gains valuable input that helps you develop and improve your services. is to allocate different professionals as 'account managers' for different client groups.the reporting structure can have a positive influence.

and being assigned on secondment to a business units. of these skills. 7. Page 10 .g. unless you want to remain a specialist. going to industry events and courses. or of secondments. One way of achieving this is through co-location e. This can be achieved by management training. you should take time out to develop some.e. say for six months. between a business unit and the information unit.MIS ASSIGNMENT Individual . A hybrid manager has a mixture of business knowledge and general management skills as well as that of their speciality. Some of the key skills they possess are: y y y y y knowledge of the industry in which the organisation operates awareness of business issues and pressures organisation 'know-how' and 'know-who' communication skills inter-personal skills Therefore.opportunities to improve partnership occur when individuals develop good working relationships with each other. of an information professional into a user department. become something of a 'hybrid'. Develop Hybrid Skills Although you may have trained as an information professional. to bring improved benefits to the business you will need to broaden your skills i. if not all.

Competitive advantage occurs when an organization acquires or develops an attribute or combination of attributes that allows it to outperform its competitors. Achieving competitive advantage strengthens and positions a business better within the business environment. The study of such advantage has attracted profound research interest due to contemporary issues regarding superior performance levels of firms in the present competitive market conditions. such as high grade ores or inexpensive power. New technologies such as robotics and information technology either to be included as a part of the product. The term competitive advantage is the ability gained through attributes and resources to perform at a higher level than others in the same industry or market. or access to highly trained and skilled personnel human resources. To gain competitive advantage a business strategy of a firm manipulates the various resources over which it has direct control and these resources have the ability to generate competitive advantage . These attributes can include access to natural resources. Page 11 . Successfully implemented strategies will lift a firm to superior performance by facilitating the firm with competitive advantage to outperform current or potential players . Competitive advantage: is defined as the strategic advantage one business entity has over its rival entities within its competitive industry. ³A firm is said to have a competitive advantage when it is implementing a value creating strategy not simultaneously being implemented by any current or potential player. Superior performance outcomes and superiority in production resources reflects competitive advantage . What does the term 'competitive advantage' mean? Ans. or to assist making it.MIS ASSIGNMENT Q5.

) Capital requirements. Buyer switching costs are high.MIS ASSIGNMENT Q. Brand equity example ± Sony. Threat of forward integration is high. the more profitable the industry the more attractive it will be to new competitors. Buyer purchases comprise small portion of supplier sales. Page 12 . 2). Industry profitability. etc. Substitutes are unavailable. Product is highly differentiated. The model recognizes 5 major forces that could endanger a company¶s position in a given industry. 1) 2) 3) 4) 5) The threat of entry of new competitors The bargaining power of suppliers The bargaining power of customers The threat of substitute product or services. rights. Ans. Buyer is uneducated regarding the product. The threat of the entry of new competitors:y y y y y y The existence of barriers to entry (patents. Access to distribution. Buyer is not price sensitive. 1). Buyer purchases product in low volume. Customer loyalty to established brand.6 Describe Porter¶s 5 forces model. The rivalry among existing firms in the industry. The bargaining power of suppliers:Bargain Power of Suppliers is High/Strong if: y y y y y y y y y Suppliers are more concentrated than buyers .

Product is undifferentiated. 3). Buyer purchases comprise large portion of supplier sales. Buyer purchases product in high volume. Buyer switching costs are low.MIS ASSIGNMENT Supplier Bargain Power is Low/Weak if: y y y y y y y y y Buyers are more concentrated than suppliers. Substitutes are available. Threat of forward integration is low. Buyer is price sensitive. The threat of substitute product or services:y y Buyer propensity to substitute Relative price performance of substitute Page 13 . The bargaining power of customers:Buyer Power is High/Strong if: y y y y y y y y y Buyers are more concentrated than sellers Buyer switching costs are low Threat of backward integration is high Buyer is price sensitive Buyer is well-educated regarding the product Buyer purchases product in high volume Buyer purchases comprise large portion of seller sales Product is undifferentiated Substitutes are available Buyer Power is Low/Weak if: y y y y y y y y y Buyers are less concentrated than sellers Buyer switching costs are high Threat of backward integration is low Buyer is not price sensitive Buyer is uneducated regarding the product Buyer purchases product in low volume Buyer purchases comprise small portion of seller sales Product is highly differentiated Substitutes are unavailable 4). Buyer is well-educated regarding the product.

5). The rivalry among existing firms in the industry:y y y y Competition between online and offline companies. Information-based products are more prone to substitution. click-and-mortar Level of advertising expense Powerful competitive strategy The visibility of proprietary items on the Web used by a company which can intensify competitive pressures on their rivals. Page 14 .MIS ASSIGNMENT y y y y Buyer switching costs Perceived level of product differentiation Number of substitute products available in the market Ease of substitution. as online product can easily replace material product.

o Minimizing costs of sales. Cost Reduction strategieso Building efficient scale facilities o Establishing tight control of production and overhead costs. List the strategies that a firm can adopt to overcome competition? Ans. y y y y The company¶s focus throughout each of its primary and secondary value creating activities is ono Simplifications of processes and procedures o Achieving efficiency and effectiveness o Reducing costs Page 15 .MIS ASSIGNMENT Q7. Companies that choose this strategy offer relatively standardized products with a minimum level of differentiation. Response strategies -Developing a Sustained Competitive Advantage:-  Cost Leadership Strategy: Produce products and/or services at the lowest cost in the industry. Constant efforts at lowering their costs. product research and development and service o Investing in state-of-the-art manufacturing technologies.

Products can be differentiated in a number of ways: o Superior quality o Unique features o More responsive customer service o Rapid product innovation o Advanced technological features o Engineering design o An image of prestige or status Page 16 . Differentiation strategy:Offer different products. o Successful brand management also results in perceived uniqueness even when the physical product is the same as competitors.g. or product features. Apple's design skills or Pixar's animation prowess). talented personnel (e. Starbucks could brand coffee. timing of asset purchases. and Nike could brand sneakers. The firm has unique resources and capabilities which enable it to satisfy these needs in ways that are difficult to copy. Customers have very specific needs which are possibly under-served. This way. The market is competitive or saturated. a sports team's star players or a brokerage firm's star traders).MIS ASSIGNMENT o Monitoring the costs of activities provided by others that interface with the company o Example ± located in close proximity of suppliers. Chiquita was able to brand bananas. or innovative processes. delivery schedule that reduces costs. services.g. Differentiate the products in some way in order to compete successfully. unique technical expertise (e. y A differentiation strategy is appropriate where: o o o o The target customer segment is not price-sensitive. These could include patents or other Intellectual Property (IP). Fashion brands rely heavily on this form of image differentiation. efficient order sizes. selection of low cost transport carriers. small and highly trained sale force. Focus on product innovations or product features that a customer values.

y y y y y Inbound logistics (inputs. processed into products. Each adds value to the product or service hence the value chain. parts) Unlike the primary activities. pricing.MIS ASSIGNMENT Q8. machines. and delivered to customers. supplies) Page 17 . the support activities are operations that support the creation of value (primary activities) y y y y The firm¶s infrastructure (accounting. repair. management) Human resources management Technology development (R&D) Procurement (purchasing of raw material. Ans. raw materials handling and warehousing) Operations (manufacturing and testing) Outbound logistics (storage and distribution) Marketing and sales (advertising. Explain briefly the value chain model. promotion) Service (installation. Activities conducted in any organization can be divided into two parts: primary activities and support activities. Primary activities are those activities in which materials are purchased. finance. which directly add value to the product or service.

(2) Be a follower.MIS ASSIGNMENT Q9. innovative & expensive system that is difficult to duplicate. This way you minimize your research and development investment and the cost of failure. When new technologies prove to be successful you can move fairly quickly for full implementation. Does IT help sustain competitive advantage? Ans. Provide a comprehensive. However. This is a risky strategy because you may be left behind. Page 18 . y In planning IT it is necessary to examine three basic strategies: (1) Be a leader in technology. IT help sustain competitive advantage are:y y Create inward systems which are not visible to competitors. to provide unique services and products. This would include business processes. reengineering & organizational transformation. (3) Be an experimenter. Combine SIS with structural changes. The advantages of being a leader are the ability to attract customers. on a small scale. there is a high development cost of new technologies and high probability of failures. and so you usually are able to implement new technologies at a fraction of the cost. However. you do not risk failures.

rather than in narrow "work day" time bands of 9 a. suppliers. A digital firm is one in which nearly all of the organization's significant business relationships with customers. Space shifting means that work takes place in a global workshop.MIS ASSIGNMENT Q10. Core buiness processes are accomplished through digital networks spanning the entire organization or linking multiple organizations. To 5 p. Time shifting refers to business being conducted continuously. 24x7. What is the definition of a 'digital firm'? Ans.m.m. Digital firms involve both time shifting and space shifting. Business processes refer to the set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated. and employees are digitally enabled and mediate. Page 19 . as well as within national boundaries.

analysts. Following are the different components of MIS are :HardWARE Input and output devices constitute the hardware components of MIS Software The programs and applications that convert data into machine-readable language are known as software Procedures Procedures are sets of rules or guidelines.MIS ASSIGNMENT Q11. which an organization establishes for the use of a computer-based information system Personnel The computer experts. database managers. users. programmers. managers. and many other computer professionals who utilize the computer-based information systems are the personnel in a management information system. Page 20 . What are the different components of an MIS? Ans.

: The model based management system components.. DSSs serve the management.e. operations. A decision support system (DSS) is a computer-based information system that supports business or organizational decision-making activities. The user interface. thus presenting a coherent system and also providing immediate feedback.MIS ASSIGNMENT Q12 .: the database management system or DBMS controls the information gathered from both the internal and external sources of the company.Describe Decision Support Systems (DSSs). 2. The database (or knowledge base).: the User Interface components of Decision Support Systems present the user with tools to manage the various data and their models. What are their major components? Ans. It provides various models for the purpose of assessing and interpreting that will help in forming decisions. The model (i. 3. and planning levels of an organization and help to make decisions. which may be rapidly changing and not easily specified in advance.. Page 21 . on the other hand. the decision context and user criteria). Major component of Decision support system: 1. is concerned with in-depth analysis of sophisticated data and their proper interpretation.

Following are the difference between MIS & DSS :- Page 22 . Distinguish between MIS and DSS? Ans.MIS ASSIGNMENT Q13.

and documents and prioritizes requirements. .MIS ASSIGNMENT Q14.they do not get involved until the end of project. they provide the necessary notation and format of documentation. Page 23 . Development Team It is responsible in building the software that will support a domain specific system. . The end users involved indirectly in the development process are auditors. System Analyst Responsibility is understanding the system. he identifies customer wants. .standards by government regulatory agencies. The objective of this group is to ensure that the system is developed in accordance with various standard set: . The higher the level of the manager. and quality assurance group. Management may not provide resources.standards by other departments. funding or time that the users feel is necessary to build an effective system. Within this system. The goals and priorities of management may be in conflict with those of the supervisory and operational users. the less he or she is likely to care about computer technology.accounting standards. Why should users be involved in the software development process? Ans. GUIDELINES FOR END-USERS. standard bearers.

Testers Work product should be reviewed for faults and errors.MIS ASSIGNMENT System Designer Responsibility is to transform a technology free architectural design that will provide the framework within which the programmers can work. Page 24 . Programmers Responsibility of the programmers is to write the codes of the software using a particular programming language based on system design. It ensures thatwork products meet requirements and standards defined.

It is called waterfall because of the way it falls down. in each phase. However he did not call it the waterfall model and he had several criticisms in using it if it was naively implemented. Winston W. This visual aspect is what affects people¶s perceptions of what it does and hence how it is implemented. if any. List deliverables. Briefly explain each. The image below is the classic Waterfall model methodology. Outline the various phases of SDLC. Page 25 . Instead he was championing the concepts of a sequence of development stages and crucially iterating back to previous stages as more evidence emerged during development.MIS ASSIGNMENT Q15. Ans. The waterfall model of development is an example of a Software Development Life Cycle (SDLC) model. Royce published in 1970. The earliest paper which describes the waterfall is ³Managing the Development of Large Software Systems´ by Dr. which is the first SDLC method and it describes the various phases involved in development.

There are many reasons for the change. Programming tools like Compilers. Page 26 . Change could happen because of some unexpected input values into the system. low-level design (how the individual programs are going to work). If the project is to proceed. Implementation In this phase the designs are translated into code. the right programming language is chosen. the changes in the system could directly affect the software operations. Debuggers are used to generate the code. Requirement Analysis and Design Analysis gathers the requirements for the system. Analysis and Design are very crucial in the whole development cycle. Java are used for coding. these subject to separate and detailed test. Maintenance Inevitably the system will need maintenance. The system is then tested as a whole. With respect to the type of application. Normally programs are written as a series of individual modules.MIS ASSIGNMENT Briefly on different Phases: Feasibility The feasibility study is used to determine if the project should get the go-ahead. Testing In this phase the system is tested. This stage includes a detailed study of the business needs of the organization. The system is tested to ensure that interfaces between modules work (integration testing). Computer programs are written using a conventional programming language or an application generator. Interpreters. Pascal. the feasibility study will produce a project plan and budget estimates for the future stages of development. Software will definitely undergo change once it is delivered to the customer. Design focuses on high level design like. Options for changing the business process may be considered. In addition. Different high level programming languages like C. The software should be developed to accommodate changes that could happen during the post implementation period. The separate modules are brought together and tested as a complete system. the system works on the intended platform and with the expected volume of data (volume testing) and that the system does what the user requires (acceptance/beta testing). interface design (what are the interfaces going to look like) and data design (what data will be required). the software's overall structure is defined. what programs are needed and how are they going to interact. C++. During these phases.

Page 27 . highlighting the key points.MIS ASSIGNMENT Q16. List the different System building approaches (also called µAlternative Development Frameworks¶). Ans. Explain each briefly.

Knowledge workers are workers who are dependent upon information or who develop and utilize knowledge in the workplace. Knowledge workers develop and utilize their own IT systems. as opposed to contracting out the work in a process known as outsourcing. Page 28 . Selfsourcing or End user computing is the internal development and support of IT systems by knowledge workers with minimal contribution from IT specialists.MIS ASSIGNMENT Q17. What is Self-sourcing or End-user computing? Ans.

s Page 29 . The cross-functional team. Explain BPR. According to Daven ports(1990) business process is a set of logically related tasks performed to achieve a defined business outcome. supply chain management. Enterprise resource planning. for example. knowledge management systems. Also. Human Resource Management Systems and customer relationship management.MIS ASSIGNMENT Q18. many recent management information systems developments aim to integrate a wide number of business functions. groupware and collaborative systems. Re-engineering is the basis for many recent developments in management. has become popular because of the desire to re-engineer separate functional tasks into complete cross-functional processes. Business process reengineering is the analysis and design of workflows and processes within an organization. Ans.

and to eliminate or at least simplify processes. A framework has been presented in the paper to design a more effective BPR system with the help of advanced IT. In manufacturing. Page 30 . not just speed them up. What is the Role of IT in BPR? Ans. There has been tremendous interest on how to simplify the process and hence the information system required for effective management of material flow in manufacturing. A conceptual model has been developed in this paper to illustrate the role of information systems in BPR and the type of information systems required to integrate functional areas in manufacturing. the nature of material flow determines the type of information and decision support systems required to achieve system integration and hence the overall effectiveness of the system. The implementation of BPR using innovative application of information technology (IT) aims at flexible.MIS ASSIGNMENT Q19. BPR was introduced in manufacturing/service industries with the objective of changing the management of the supply chain. Hammer's (1990) message ³Reengineering work: don't automate. obliterate´ stresses a radical process simplification as the way to reduce time and cost. and cross-functionally co-ordinated management. team-oriented.

helping capitalise on alternative approaches. since there is rarely reward without risk.MIS ASSIGNMENT Q20. helping you to get there at the right time.helping you review/ re-think how you currently operate your business. and in the best way which will consistently add value to your firm. prioritise and manage your business risk. not doom. Business Planning & Strategy . recognising and monitoring the financial impact of risks held using financial (riskadjusted) measures is only a start. to achieve compliance. etc Business Process Re-engineering & Change Management .helping you to find where you need to go. Risk Financing solutions . prioritising the changes needed to release value.it has often been said that if 'risk' is a fourletter word. and protect your reputation. Page 31 . current 'best practice' should be continuously re-assessed. new channels and technologies. However. pricing & value analysis. and managing the delivery of those changes for maximum value . maximise riskreward and value. BPR-RISK can help you to identify. and ensuring sufficient capital adequacy utilising a range of traditional and alternative financing products and techniques including securitisation.helps look at a range of ways of stabilising risk shocks. then compliance is an expletive. service providers and counterparties. In the same way that traditional 'reflex' purchase of insurance was re-considered in light of offshore self-insurance 'captive' alternative. We can help make it spell opportunity. Business is now embedding the risk discipline into all activities. not a goal. This may include thought leadership (more imaginatively than SWOT/ PESTLE). What are the risks of BPR? Ans.to transform your business. market research. BPR-RISK can also help you to comparatively benchmark your performance and that of your suppliers. positioning. Risk Management & Compliance .


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