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Netiquette (short for "network etiquette" or "Internet etiquette") refers to the set of practices created over the years to make the Internet experience pleasant for everyone. Like other forms of etiquette, netiquette is primarily concerned with matters of courtesy in communications.
Netiquette's (from "network" "etiquette") origins pre-date the start of the World Wide Web. Text-based e-mail, Telnet, Usenet, Gopher, WAIS(Wide Area Information Server), and FTP(File Transfer Protocol) from educational and research bodies dominated Internet traffic. At that time, it was considered somewhat indecent to make commercial public postings, and the limitations of insecure, text-only communications demanded that the community have a common set of rules. The term "netiquette" has been in use since at least 1983, as evidenced by posts of the satirical "Dear Emily" Post news column.
The four basic rules of netiquette are summarized below:
HELP THE NEWBIES
New users on the Internet are sometimes called "newbies". Everybody was a newbie once. It is considered to be very good netiquette to share your knowledge and help others who ask questions by email, in news groups, on mailing lists, and in chat rooms, thereby passing on some of the knowledge you have gained. Help the newbies as you wish you were helped.
RESEARCH BEFORE ASKING
People on the Internet often get far more email than they can deal with. As a common courtesy to do your part to minimize this email, you should always check the Frequently Asked Questions files, search the Internet, and search the newsgroups for the answer to a question before sending email to a human being. If it turns out that the question was easily obtainable in an obvious place, you may annoy the other person and embarrass yourself.
Don't use capitals unnecessarily in email -- it designates shouting, and is considered rude, as in the following: I THINK THE FACTS PROVE THIS POINT.
To ensure that people can make this distinction. winks. USE APPROPRIATE LANGUAGE If you have a question on whether or not you are too emotional. acknowledge good points made. and not meant the way you perceived it. sadness. I think the _facts_ prove this point. I think the facts *prove* this point. You can use smileys sparingly to signal emotions like smiles. etc. see your facial expressions. BE BRIEF If your message is short. NETIQUETTE OF SENDING AND REPLYING BE CLEAR Make sure the subject line (e-mail) or title (web page) reflects your content. Particularly avoid sarcasm. people will be more likely to read it.-) I wish I'd read this before. and your words can express the opposite of what you feel Don't use ALL CAPITAL LETTERS--it's equal to shouting or screaming. don't over-react to email or postings you receive. and sometimes comes across as rude and contemptuous. . etc. some folks put a sentence in the signature of their email at work that says something like the following: "All opinions are personal expressions of the author alone". and then respectfully describe the areas where you disagree to produce the most productive conversation. PEOPLE ARE NOT ORGANIZATIONS Many people send email from their work email accounts because that is the only email account they have. Never assume that a person is speaking for the organization that they work for. which rarely communicates well. Satire and humor is particularly hard to transmit. don’t send the message. What looks to you like an insulting or mean message may only be an absent minded and poor choice of phrasing. Wherever possible. Remember: no one can guess your mood.If you want to emphasize a word. Similarly. and review it "later”. save it. I wish I'd read this before! . :-( Remember that subtle emotions and meanings do not transmit very well over email. surprise. All they have are your words. Be particularly polite when disagreeing with others. use stars or underlines sparingly.
notify your web master NETIQUETTE OF CONFIDENTIALITY DON'T PUBLICIZE OTHER'S EMAIL ADDRESSES Don't distribute other people's email addresses to strangers by email or by posting messages to the Usenet newsgroups. often advertising messages.MAKE A GOOD IMPRESSION Your words and content represent you. and governments FORWARD E-MAIL MESSAGES YOU RECEIVE Forward E-mail messages you receive only with permission of the sender. without permission. future employers. or use web site content without permission. content. CITE OTHERS' WORK YOU USE If you like someone’s post very much and you want to use it then cite it. BE SELECTIVE ON WHAT INFORMATION Be selective on what information you put in an e-mail or on a web site. unless the email is on a public work and obviously intended for distribution. REMEMBER YOU ARE NOT ANONYMOUS What you write in an e-mail and web site can be traced back to you OBEY COPYRIGHT LAWS Don't use others' images. and can seen by anyone in the world including criminals. Otherwise. etc. If you receive one. review/edit your words and images before sending. Many people have been badly embarrassed by forgetting this rule. NEVER SEND WHAT YOU DON'T READ Never forward an email you haven't read. to a wide audience (another way of thinking of it is electronic junk mail) DON'T FORWARD CHAIN LETTERS Don’t forward chain letters. and strange email from unwanted strangers. and the email or attachment . you may be responsible for someone getting spam email from commercial sites. DO NOT SEND SPAM SPAM is posting or e-mailing unsolicited e-mail. Don’t forward e-mail. or send someone an attachment you haven't examined. Information on the Internet is very public.
If you aren't prepared to have your words archived and recalled at a later time. then don't send the message. This is especially important to remember if your message contains information about third parties. A small change can have a large effect later that you may not realize at the time. Similarly. . RESPECT COPYRIGHT It is easy to copy something from the Internet and put it in an email or on a web page and give the impression by mistake that it is your work. Always clearly identify the author of work that is own. REMEMBER ARCHIVING Remember that many mailing lists. and you don't want to be responsible for passing on false information. if you are forwarding or posting someone else's work. newsgroups. There may be a reason or importance to a missing comma or misspelling. and even some chat groups and email systems archive information. don't alter or edit their words -even to change what you may think of as mistakes.turned out to contain information they really shouldn't have forwarded.