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Case Overview
Case In Charge Of OPHS Alerts Were Sent To:
Case Type: Foreign Object
Reported Date: Wednesday, July 18, 2007
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Incident Date: 7/18/2007
Original Statement:
Case Closing Reason:
Case Closing Remarks:
SUBJECT OF INQUIRY: Foreign Object
MANUF. NAME: Kumzler
MANUF. ADDR1: NO DATA
MANUF. ADDR2: NO DATA
MANUF. CITY: Lancaster
MANUF. STATE: PA
MANUF. ZIP: NO DATA
TYPE OF INJURY/ILLNESS: NO DATA
HOSPITALIZATION: N
ATTENDING HEALTH PROF.: N
DOCTOR: NO DATA
HOSPITAL: NO DATA
HOSPITAL CITY: NO DATA
TYPE OF SYMPTOMS: NO DATA
OTHER DESC.: NO DATA
ONSET TIMES: NO DATA
Complainant Slate: PENNSYLVANIA
Complainant District: Philadelphia, PA (60)
REMARKS;+++CaJler alleges that a rat leg is in one of the hot dogs in the package that she is
keeping in the freezer. She has the hot dog, the foreign object, and all the packaging. She hopes to
hear from FSIS. She contacted the company and they want her to mail them the evidence but she is
saving it for FSIS to investigate.
CCMS II Case Report For Case # 2007-5962
6/2512009 4:37:48PM
Page 1 of4
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized life Threatening Complaint Description
Yes
Foreign Object No No No
Products
Country of Origin US
Product Brand Kumzler
Product Date
Product Name Franks
Species other
Est. District Name Philadelphia, PA (60)
Processing Type
Purchase Date 711312007 12:00:00AM
Package 16 oz.
Case Status Closed
Lot:
' ,.' .'.'.:!,>iW",.' :.','. "'"' '',Ii":'c. ,
. " :':' ,'.". I.',.,; ... ' .', ,";",' .,
09424 P 60 Packaging Kunzler & Company Inc. Yes
Case Tasks
Brand: KUmzler
Product Name: Franks
CCMS IT Case Report For Case # 2007-5962
6125/2009 4:37:48PM
IntI.
.. ,., .
Page2of4
Case Notes
Created By: HOTliNE System
Created On: Monday, July 23, 2007
Modified By: HOTLINE System
Modified On: Monday, July 23, 2007
Title; Case 2007-5962 OPHS
Review of PSIS data within the last 6 months revealed no noncompllances that suggest a direct relationship between this complaint
and practices in the identffied plant.
Created By: HOTLINE System
Created On: Friday, July 20, 2007
Modified By: HOTLINE System
Modified On: Friday, July 20, 2007
Title: Case 2007-5962 OPHS
Complaint reviewed. I searched GeMS and found no similar complaints within the last year.
Created By: HOTLINE System
Created On: Tuesday, July 24, 2007
Modified By: HOTLINE System
Modified On: Tuesday, July 24, 2007
Title: Case 2007-5962 OPHS
Attempted to contact the complainant. Left a message with daughter.
Created By: HOTLINE System
Created On: Monday, August 13, 2007
Modified By: HOTLINE System
Modified On: Monday, August 13, 2007
Title: Case 2007-5962 OPHS
Attempted to contact complainant to clarify complaint description, without success. Alleged incident appears isolated. Case will be
archived and reevaluated should a similar complaint be reported or additional information comes forward. Letter explaining disposition
of case will be sent to complainant. Plant will be informed of complaint by letter.
CCMS II Case Report For Case # 2007-5962 Page 3 of4
6/2512009 4:37:48PM
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Uploaded Documents
Added On Added By Document Name Document Title Size (KB)
11/1512007 C:\Documents and Establishment letter - uploaded by: 39.87
SettingslAll UserslApplication
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _c5fObd16
_831c_4336_aa79_71725430
15b3.data
11/15/2007 C:\Documents and Establishment Letter_report - uploaded by: 34.88
Settings\Al1 UserslApplication
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _8e1f28d3
_0316_4926_8c30_199bd194
9de4.data
11/09/2007 C:\Documents and Complainant Letter - uploaded by: 60.93
SettingslAll UserslApplication
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _ 411ab190
_fe13_ 44a4_bOf8_22605db72
04e.data
ceMS II Case Report For Case # 2007-5962
Page4of4
6/25/2009 4:37:48PM
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CaseOata .O=()rCae
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Friday, July 06, 2007
Entered By: HOTLINE System
Incident Date: 7/6/2007
Original Statement: SUBJECT OF INQUIRY: Foreign Object
MANUF. NAME: Armour-eckrich Meats
MANUF. ADDR1: P.O. Box 405020
MANUF. ADDR2: NO DATA
MANUF. CITY: Cincinnatti
MANUF. STATE: OH
MANUF. ZIP: 45240
TYPE OF INJURYIILLNESS: NO DATA
HOSPITALIZATION: N
ATTENDING HEALTH PROF.: N
DOCTOR: NO DATA
HOSPITAL: NO DATA
HOSPITAL CITY: NO DATA
TYPE OF SYMPTOMS: NO DATA
OTHER DESC.: NO DATA
ONSET TIMES: NO DATA
REMARKS:PLASTIC
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: Hotline
Complainant State: MICHIGAN
Complainant District: Madison, WI (45)
I found a piece of plastic, bright blue, (trash bag consistency) imbedded inside 1 hot dog.
I'd like to report this---don't think j'll eat any of these any more.
Case Closing Reason:
Case Closing Remarks:
ceMS II Case Report For Case# 20075927
612512009 4:35:11PM
Page 1 of5
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening
Yes
Foreign Object No
Products
Country of Origin US
Product Brand Eckrich
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
Lite Franks W/turkey+pork
Other
Chicago, IL (50)
6/23/2007 12:00:00AM
1 Ib
Closed
Case Tasks
Brand: Eckrich
Product Name: Lite Franks W/turkey+pork
CCMS II Case Report For Case # 2007-5927
No No
6/2512009 4:35:11PM
Complaint Description
Page 2 of5
Case Notes
Created By: HOTLINE System
Created On: Thursday, July 19, 2007
Modified By: HOTLINE System
Modified On: Thursday, July 19, 2007
Title: Case 2007-5927
Previous complaints mentioned as similar concerned material consistent with casing, which is not the case with this complaint.
Created By: HOTLINE System
Created On: Wednesday, July 18, 2007
Modified By: HOTLINE System
Modified On: Wednesday, July 18, 2007
Title: Case 2007-5927 ESTABLISHMENT
Because of suggestive PSIS data, OPHS asks that this complaint be shared with the lie for his/her review. Object in this case is less
than .8" and is therefore not a significant hazard. No report is requested at this time.
Created By: HOTLINE System
Created On: Thursday, July 19, 2007
Modified By: HOTLINE System
Modified On: Thursday, July 19, 2007
Title: Case 2007-5927 ICS ESTABLISHMENT
Complaint forward to the FLS and IIC as notification upon request of OPHS.
Created By: HOTLINE System
Created On: Friday, July 6, 2007
Modified By: HOTLINE System
Modified On: Friday, July 6, 2007
Title: Case 2007-5927 OPHS
Contacted the complainant. She states that while she was eating a hot dog (2nd bite in) she noticed a piece of blue plastic embedded
in the link. SHe [eft the piece of plastic in the hotdog. Aside from feeling quesy there was no other iIlness or injury associated with the
complaint. She has agreed to send in a picture of the hot dog and the foreign object. She also has two other packages which she
purchased at the same time. She is planning on looking through them for other evidence of plastic in the hotdogs.
CCMS n Case Report For Case # 2007-5927 Page 3 of5
6/25/2009 4:35;llPM
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Created By: HOTLINE System
Created On: Thursday, July 19, 2007
Modified By: HOTLINE System
Modified On: Thursday, July 19, 2007
Title: Case 2 0 0 7 ~ 5 9 2 7 OPHS
Case will be archived and reevaluated should a similar complaint be reported or additional information comes fOlWard. Letter explaining
disposition of case will be sent to complainant. Plant will be informed of complaint by letter.
Created By: HOTLINE System
Created On: Friday, July 13, 2007
Modified By: HOTLINE System
Modified On: Friday, July 13, 2007
Title: Case 2007-5927 OPHS
I searched CCMS by establishment number and found four similar complaints (case#: 4916-2006, 5417-2007, 5534-2007, 5769-2007)
reported witl1in the last year.
I searched CCMS by brand and found no similar complaints reported within the last year.
Created By: HOTLINE System
Created On: Friday, July 13, 2007
Modified By: HOTLINE System
Modified On: Friday, July 13, 2007
Title: Case 2007-5927 OPHS
Review of PSIS data within the last 6 months revealed one noncompliance (NR 15-2007-5736)that suggest a direct relationship
between this complaint and practices in the identified plant. The NR involved the blue plastic contaminants in a direct product contact
area.
CCMS II Case Report For Case # 2007-5927
Page4of5
6/2512009 4:35:11PM
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L
Uploaded Documents
.
Added On Added By Document Name Document Title Size (KB)
07/18/2007 C:\Oocuments and object wi product and package 84.41
Settings\Al1 Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CGMS2TMP _e4e2fOd3
-
ba2a_ 47f9_392c_923757c7
aSS6.data
07/18/2007 C:\Oocuments and object closeup 74.28
Settings\A11 Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _d34e2d3d
_c80b_ 49c4_b715_1efd42da
Oaa1.data
07118/2007 C:\Documents and object 78.81
Settings\A1l Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _dfe53e7a
-

6c39.data
ceMS II Case Report For Case # 2007-5927 Page 5 ofS
6125/2009 4:35:11PM
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Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Friday, March 02, 2007
Entered By: HOTLINE System
Incident Date: 3/2/2007
Original Statement: SUBJECT OF INQUIRY: Foreign Object
MANUF. NAME: Dis!. By Specialty Food Group
MANUF. ADDR1: NO DATA
MANUF. ADDR2: NO DATA
MANUF. CITY: Newport News
MANUF. STATE: VA
MAN U F. ZI P: 23606
TYPE OF INJURYIILLNESS: NO DATA
HOSPITALIZATION: N
ATTENDING HEALTH PROF.: N
DOCTOR NO DATA
HOSPITAL: NO DATA
HOSPITAL CITY: NO DATA
TYPE OF SYMPTOMS: NO DATA
OTHER DESC.: NO DATA
ONSET TIMES: NO DATA
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: Hotline
Complainant State: CALIFORNIA
Complainant District: Alameda, CA (05)
REMARKS:Caller's daughter discovered a gray-green mass inside a hot dog while eating it Caller
would like to know what this is.
No signs of illness yet.
Caller had two packages of these hot dogs .. both had the same EST# but different sell by dates.
Case Closing Reason:
Case Closing Remarks:
CCMS n Case Report For Case # 20075518
6/2512009 4:24:20PM
Page 1 of5
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No
Products
Country of Origin US
Product Brand Nathan's
Product Date
Product Name Skinless Beef Franks
Species Other
Est. District Name Chicago, IL (50)
Processing Type
Purchase Date 2/25/2007 12:00:00AM
Package 16 ounces
Case Status Closed
Lot:


I' i;:';"yt
'i
ritL
' , ,'..)
i;!;<: 05644 P
,
>.':,
50 Packaging Specialty Group, Ye,
Inc.
Case Tasks
Brand: Nathan's
Product Name: Skinless Beef Franks
CCMS II Case Report For Case # 2007-5518
Page2of5
6125/2009 4:24:20PM
Case Notes
Created By: HOTLINE System
Created On: Friday, March 9, 2007
Modified By: HOTLINE System
Modified On: Friday, March 9, 2007
Title: Case 2007-5518 OPHS


Contacted the POP and they denied any other complaints. THis appears to be an isolated complaint. Case will be archived and
reevaluated should a similar complaint be reported, Letter explaining disposition of case will be sent to complainant. Plant will be
informed of complaint by letter.
Created By: HOTLINE System
Created On: Tuesday, March 6, 2007
Modified By: HOTliNE System
Modified On: Tuesday. March 6, 2007
Title: Case 2007-5518 OPHS
Attempted to contact the complainant. No answer. Left a message.
Created By: HOTliNE System
Created On: Tuesday, March 6, 2007
Modified By: HOTliNE System
Modified On: Tuesday, March 6, 2007
Title: Case 2007-5518 OPHS
The caller purchased the product about 1 week before. The caller's daughter found a dark, grey, green spot in the center of the hot
dog, He took a picture of the foreign object after splitting the hot dog open. There was no illness or injury associated with the complaint.
Created By: HOTliNE System
Created On: Friday, March 2, 2007
Modified By: HOTLINE System
Modified On: Friday, March 2, 2007
Title: Case 2007-5518 OPHS
Complaint reviewed. will attempt to contact the complainant next week.
CCMS II Case Report For Case # 2007-5518 Page 3 of5
6/2512009 4:24:20PM
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Created By: HOTLINE System
Created On: Friday, March 9, 2007
Modified By: HOTLINE System
Modified On: Friday, March 9, 2007
Title: Case2007-5518 OPHS
Search of CCMS revealed no simialr complaints. Review of PSIS data within the last 6 months revealed no noncompliances that
suggest a relationship between this complaint and practices in the plant.
Uploaded Documents
Added On Added By Document Name Document Title Size (KB)
03/06/2007 C:\Documents and PIcture from complainant showing mold - uploaded 65.91
Settings\A1I Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _ 47be7fb9
_5af7 _ 441C8516_0e4401532
Bee.data
03f06f2007 C:\Documents and PIcture from complainant showing greenish discolor 66.95
Settings\A1I Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _f3499bBO
_d151_4620_BbB1_79ac15a6
b8ae.data
04/03/2007 C:\Documents and Picture of package - uploaded by: 391.51
Settings\Al1 Users\ApplicatIon
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _03ac41c2
-
2f13_ 4c9c_B724_f3ebeOe1d
564.data
CCMS II Case Report For Case # 2007-5518 Page 4 of5
6/25/2009 4:24:20PM
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CCMS n Case Report For Case:: # 20075518 Page:: 5 of5
6/25/2009 4:24:20PM
I
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Case Data{For Case
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Alerts Were Sent To:
Reported Date: Friqay, January 05, 2007
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Incident Date: 1/5/2007
Original Statement:
Case Closing Reason:
Case Closing Remarks:
Complainant State: MINNESOTA
Complainant District: Minneapolis, MN (20)
SUBJECT OF INQUIRY: Foreign Object
MANUF. NAME: Oscar Meyer/Kraft Foods Corp
MANUF. ADDR1: 1-800-222-2323
MANUF. ADDR2: Global Inc.
MANUF. CITY: Madison
MANUF. STATE: WI
MANUF. ZIP: 53707
TYPE OF INJURY/ILLNESS: NO DATA
HOSPITALIZATION: N
ATTENDING HEALTH PROF.: N
DOCTOR: NO DATA
HOSPITAL: NO DATA
HOSPITAL CITY: NO DATA
TYPE OF SYMPTOMS: NO DATA
OTHER DESC.: NO DATA
ONSET TIMES: NO DATA
REMARKS:Found a whole band-aid inside one of hot dogs: my husband spit it out after biting it and
have samples.
I had contacted Oscar Meyer first and was offered a coupon---they also asked to pick up samples
but I declined, as I wanted to reports this a health and safety issue.
CCMS 11 Case Report For Case # 2007-5335
6/2512009 4:28:46PM
Page 1 of4
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No
Products
Country of Origin US
Product Brand Oscar Mayer
Product Date
Product Name Turkey Franks
Species Other
Est. District Name Lawrence, KS (30)
Processing Type
Purchase Date
Package 16 oz
Case. Status Closed
Lot:
Kraft Foods Global, Inc, Yes
Case Tasks
Brand: Oscar Mayer
Product Name: Turkey Franks
CCMS II Case Report For Case # 2007-5335
PageZof4
6/25/2009 4:28:46PM
Case Notes
Created By: HOTLINE System
Created On: Friday, January 5, 2007
Modified By: HOTLINE System
Modified On: Friday, January 5, 2007
Title: Case 2007-5335 QPHS
Searched by establishment number and found no similar complaints reported to GeMS within the last year.
Review of PSIS data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint
and practices in the identified plant.
Created By: HOTLINE System
Created On: Friday, January 12, 2007
Modffied By: HOTLINE System
Modified On: Friday, January 12, 2007
Title: Case 2007-5335 QPHS
I spoke to the complainant. The husband reportedly found a circular object resembling a "finger band-aid" embedded inside the hotdog.
No illness resulted from incident.
Created By: HOTLINE System
Created On: Friday, January 12, 2007
Modified By: HOTLINE System
Modified On: Friday, January 12, 2007
Title: Case 2007-5335 OPHS
Incident appears isolated. Case will be archived and reevaluated should a like complaint be reported. Letter explaining disposition of
case wUl be sent to complainant. Plant will be informed of complaint by letter.
CCMS II Case Report For Case # 2007-5335
Page 3 of4
6/2512009 4:28:46PM
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Uploaded Documents
Added On Added By Document Name Document Title Size (K8)
03/27f2007 C:\Oocuments and complainant letter 83.31
Settings\A11 Users\Application
Data\USDA\FS1S\CCMS2\Upl
oads\\CCMS2TMP _54a2f8f6
-
2eab_4e5b_adee_d4472d6a4
737.data
03/27/2007 C:\Documents and plant letter 1,284.50
Settings\A1I Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _22fb837b
-
cf5d_ 47b5_a33Cb44dc44ca
881.data
ceMS II Case RepOitFor Case # 2007-5335
Page 4 of4
6/25/2009 4:28;46PM
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Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Tuesday, April 28, 2009
Entered By:
Incident Date: 412412009
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: OFO - Philadelphia, PA (60)
Complainant State: PENNSYLVANIA
Complainant District: Philadelphia, PA (60)
Original Statement: Consumer purchased Baker Chef Brand 80 Beef Franks from Sam Club on 04/24/2009. Consumer
opened the box and plastic liner and observed a metal soda can pop top imbeded in the hot dogs.
Case Closing Reason: Due to the hazards associated with this type of complaint, OPHS recommended that the
complaint be shared with the IIG for his/her review. No report was requested at this time.
Alleged incident appears isolated. Case will be archived and reevaluated should a similar
complaint be reported or additional information Gomes forward. Letter explaining disposition
of case will be sent to complainant. Plant will be informed of complaint by letter.
Case Closing Remarks:
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No Consumer observed a metal soda
pop top imbeded in the meat. After
further reveiw by the consumer
during the reviw of the compaint he
stated there was a hole in the
bottom of the plastic bag. The
consumer thought the metal top
may have been in the pro
CCMS II Case Rep0l1 For Case # 2009-0466 Page I of6
6/25/2009 3:16:44PM
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Products
country of Origin US
Product Brand Baker Chef
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
CCMS II Case Report For Case # 2009-0466
80 Beef Frank
Beef
Minneapolis, MN (20)
Ready to Eat
4/24/2009 12:00:00AM
New
Page 2 of6
6/25/2009 3: I 6:44PM
Case Tasks
Brand: Baker Chef
Product Name: 80 Beef Frank
Search CeMS and/or PSIS
Action For Task:
Created On: 4/29/2009 9:22:04AM
Created By:
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 4/29/2009 9:22:04AM
Created By:
Task Completion Report: 11
Note For Task:
Created On: 4/29/2009 9:21:53AM
Created By:
Title: CCMS & PBIS
[4/29/20099:21 :53 AM] I searched CeMS by establishment number and found no similar complaints reported
within the last year.
Review of PSIS data within the last 6 months revealed no noncompliances that suggest a direct relationship
in the I I
investigate: InteNiew Complainant
ceMS 11 Case RcportFor Case # 2009-0466
6125/2009 3:16:44PM
Page 3 0[6
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(b) (6)
(b) (6)
Action For Task:
Created On: 5/19/2009 4:08:10PM
Created By:
Task has been marked as 'Complete'. There was no followwup Task generated.
Action For Task:
Created On: 5/19/2009 4:08:10PM
Created By:
Task Completion Report: "
Note For Task:
Created On: 5/15/2009 3:43:38PM
Created By:
Title: Notes
[5/15/20093:43:38 PM]I spoke with the complainant conceming the metal beer bottle cap he found in a box of
80 beef frank hotdogs. The complainant stated he found the beer bottle cap inside the bottom of the box,
where the 80 beef frank hotdogs were separated inside a plastic bag. Apparently, the metal beer bottle cap
penetrated through the plastic causing a puncture in a hotdog. He did not notice the beer bottle cap until he
was the frozen for future use. No i or illness
Forward To IIG For Review
Note For Task:
Created On: 5/21/2009 1:29:13PM
Created By:
Title: Note for Forward To JlC For Review task
The compiaint has been forwarded to the IIC for his/her review. No report was requested at this time.
Forward To lie For Review
Action For Task:
Created On: 5/22/2009 11 :25:44AM
Created By:
Task has been marked as 'Complete'. There was no followwup Task generated.
CCMS IT Case: Re:portFor Case if. 2009-0466
6/2512009 3:16:44PM
Page4of6
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Action For Task:
Created On: 5/22/2009 11 :25:44AM
Created By:
Task Completion Report: "
Forward To lie For Review
Note For Task:
Created On: 5/21/2009 1 :25:33PM
Created By:
Title: Note for Forward To IIC For Review task
The complaint has been forwarded to the IIC for his/her review. No report was requested at this time.
Case Notes
Created By:
Created On: Tuesday, May 19, 2009
Modified By:
Modified On: Tuesday, May 19, 2009
Title: POP
[5/19/20094:26:41 PM]I spoke with the store manager on 5/19/09 concerning Baker Chefs 80 count Beef Franks. There are no
injuries or illnesses reported regarding this product.
CCMS IT Case Report For Case # 2009-0466
6/2512009 3:16:44PM
Page 5 of6
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Uploaded Documents
Added On Added By Document Name Document Title Size (KB)
05/22/2009 C:\Documents and Establishment letter 2009-0466 2,305.25
SettlngslAll UserslApplication
Oata\USDA \FSIS\CCMS2\Upl
oads\\CCMS2TMP _bdOac786
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6288_ 4f79_a42c_a2fe7324d
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OS/22/2009 C:\Oocuments and Complainant Letter 2009-0466 38,50
SettingslAll UserslApplication
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _ 4fe13a3C
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243.data
ceMS II Case RcpOJtfor Case # 2009-0466
Page 6 of6
6/25/2009 3: 16:44PM
(b) (6)
(b) (6)
May 22, 2009
United States
Department of
Agriculture
Food Safety
and Inspection
Service
To: Willow Brook Foods, Inc.
702, 13th Street
Albert Lea, MN 56007
From: Consumer Complaint Monitoring System
Food Safety and Inspection Service
Office of
Public Health
Science
Washington, D.C.
20250
Please find enclosed a copy of a consumer complaint received by the U.S. Department of
Agriculture, Food Safety and Inspection Service (FSIS). According to the consumer report, the
complaint involves a product produced by your establishment. FSIS has entered the information
into the Consumer Complaint Monitoring System - an electronic database designed to document
and track all consumer complaints received by the agency.
The complaint will be shared with the FSIS Inspector-In-Charge (lIC) at your establishment. The
lIC will examine the complaint and determine whether further investigation at the plant is
required. You do not need to reply to this communication.
However, your review of the enclosed may indicate that unilateral actions on your part are
needed.
Sincerely,
, MPH, MS
Surveillance Epidemiologist
Zoonoses and Food Hazards Surveillance Branch
Enclosure
FSIS is the public health regulatory agency responsible forehsuring that meat, .
poultry, and processed egg products are safe, wholesome, and accurately ..
labeled. FSIS. enforces the Federal Meat Inspection Act, the Poultry Products
Inspection Act, and the Egg Products Inspection Act, which require Federal
inspection and regulation of meat, poultry, and. processed egg products
prepared for distribution in commerce for use as human fOOd.
(b) (6)
(b) (6)
Case Number: 2009-0466 Date Reported: 4/28/2009
Establishment: 02133 M
Cargill Meat Solutions Corp.
Product Brand: Baker Chef
Package Size:
Purchase Point:
Sam Club
Date: 4/24/2009
Primary Complaint: Foreign Object
Product Name: 80 Beef Frank
Codes:
Complainant Comment: Consumer purchased Baker Chef Brand 80 Beef Franks from Sam's
Club on 04/24/2009. Consumer opened the box and plastic liner and observed a metal soda can
pop top imbedded in a hot dog.
Sampling Instructions:
NOTICE: REPORT CONTAINS UNVERIFIED INFORMATION FURNISHED BY
COMPLAINANT
May 22, 2009
United States
Department of
Agriculture
Dear :
Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for sUbmitting a complaint to the U.S. Department of Agriculture's Food Safety and
Inspection Service (FSIS). This complaint was assigned Case Number 2009-0466 and entered
into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that
records, evaluates, and tracks consumer comp laints related to FSIS-regulated foods.
Based on the infonnation you provided, we detennined that no further investigation is necessary
at this time. The complaint will be shared with the FSIS Inspector-In-Charge at the
manufacturing plant. FSIS will also notify the manufacturer ofthe products.
For additional infonnation about FSIS, please visit our web site at www.fsis.usda.gov. For more
details on the investigation of your complaint, please feel free to contact the FSIS Freedom of
Infonnation Office at the following address: U.S. Department of Agriculture, Food Safety and
Inspection Service, Room 1140-South Building, 1400 Independence Avenue, SW, Washington
DC 20250.
Sincerely,
MPH, MS
Surveillance Epidemiologist
Zoonoses and Food Hazards Surveillance Branch
Enclosure
FSIS is the public health regulatory agency responsible for ensuring that meat,
poultry, and processed egg products are safe,Wholesome, and accurately .
labeled. FSIS enforces the Federal Meat Inspection Act, the Poultry Products
Inspection Act, and the Egg Products Inspection Att, which require Federal
inspection and regulation of meat, poultry, and processed egg products
prepared for distribution in commerce for use as human food.
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Case Overview
Case In Charge Of OPHS Alerts Were Sent To:
Case Type: Foreign Object
Reported Date: Wednesday, March 04, 2009
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Incident Date: 31412009
Original Statement:
Case Closing Reason:
Case Closing Remarks:
CASE TYPE :Foreign Object
Complainant State: MISSOURI
Complainant District: Lawrence, KS (30)
Notes :New caller from Missouri called to complaint about the finding of about a dozen of
maggots at the lower half of can of beans with franks they were eating. States at least one were
alive. Both Herself and her child ate from it. No health symptoms yet of any reaction to the ingestion
of the food. Recommended to safeguard integrally canned sample & invoice. Additionally, provided
State Dept Health Public Health Lab Ph. Num. 601-576-7582.
Source: Ext. Family member
MANUFACTURER INFORMATION
Unrecognized Establishment Number :P642
From Hotline Case :3538
Subject Type :Foreign Object
Manufacturer Name :Southgate
Manufacturer Address :636 Southgate Ave.
Manufacturer City :Nashville
Manufacturer State :TN
Manufacturer ZIP :37203
Product Used :Y
OTHER INFORMATION
Hospitalization :N
Health Professional :N
Alleged incident appears isolated. Case wi![ be archived and reevaluated should a ~ i m i l a r
complaint be reported or additional information comes forward. Letter explaining disposition
of case will be sent to complainant. Plant will be informed of complaint by letter.
CCMS 11 Case RcpoltFor Case # 2009-0279
6/2512009 3:23:10PM
Pagc 1 of6
Nature of Complaints
Is Primary Complaint Type Medical Visit
Yes
Foreign Object No
Products
Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
CCMS II Ca.'le Report For Case # 2009-0279
US
Beans
7/10/2009 12:00:00AM
Beans With Franks
Pork
Jackson, MS (90)
7.50z
New
071846930028
Hospitalized Life Threatening Complaint Description
No No
Page 2 0[6
6(25/2009 3:23: iOPM
Case Tasks
Brand: Beans
Product Name: Beans With Franks
Search GeMS and/or PSIS
Action For Task:
Created On: 5/14/2009 9:55:04AM
Created By:
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 5/14/2009 9:55:04AM
Created By:
Task Completion Report: "
Note For Task:
Created On: 3/12/2009 9:42:26AM
Created By:
Title: Note for Search eeMS andlor PSIS task
ceMS II Case Report For Casl:# 2009-0279
6/25/2009 3:23:10PM
Page 30[6
(b) (6)
(b) (6)
(b) (6)
to contact I messages and no one has
returned phone calls.
[4/7/2009 10:50:27 AM] finally returned one of the EIAO calls. The EIAO told her that she had
attempted to reach her on 3 previous occasions last month. She said she knew and she just forgot to get back
with the EIAO.
The EIAO asked if she still had the product and she said no. She had taken pictures of the product with the
camera on her cell phone. The EIAO asked her if she had taken any pictures of the can showing the
establishment number or of any identifying marks on the can. She stated that she had not. She said that she
took a picture of the one "maggot" that she thought was still alive and of the numerous others still in the
product. The EIAO asked her to forward the pictures she took on her phone to the EIAO's blackberry. The
pictures would not transfer. The EIAO asked her if she saw any visible damage to the can, and she stated that
she had not. The can was not dented or swollen. She said that she had prepared half of the can for her son
and then when she went back for the rest of it, noticed the maggots in the remaining half. She called the
hospital and spoke to the poison control center to determine if they would have a reaction to eating maggots, if
in fact they had consumed any. The personnel there said that there was no health risk.
Note For Task:
Created On: 5/1412009 9:54:53AM
Created By:
Title: ccms
[5/1412009 9:54:53 AM] I searched GGMS and found no similar complaints reported within the last year
Review of PBIS data within the last 6 months revealed no noncompliances that may suggest a direct
lnvestigate: Verify
Action For Task:
Created On: 511412009 9:55:26AM
Created By:
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 511412009 9:55:26AM
Created By:
Task Completion Report: "
Note For Task:
Created On: 31512009 11 :13:52AM
Created By:
Title: Note for Investigate: Verify task
CCMS II Case Report For Case # 2009-0279
6/25/2009 3:23:10PM
Page4of6
(b) (6)
(
b
)
(
6
)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Have assigned investigation to EIAO.
[311212009 9:53:11 AM] EIAO has tried several different times to contact the complainant and no one has
returned calls.
[4/22/2009 11 :31:16 AM] [4/7/2009 10:50:27 AM] finally returned one of the EIAO calls. The
EIAO told her that she had attempted to reach her on 3 previous occasions last month. She said she knew and
she just forgot to get back with the EIAO.
The EIAO asked if she still had the product and she said no. She had taken pictures of the product with the
camera on her cell phone. The EIAO asked her if she had taken any pictures of the can showing the
establishment number or of any identifying marks on the can. She stated that she had not. She said that she
took a picture of the one "maggot" that she thought was still alive and of the numerous others still in the
product. The EIAO asked her to forward the pictures she took on her phone to the EIAO's blackberry. The
pictures would not transfer. The EIAO asked her if she saw any visible damage to the can, and she stated that
she had not. The can was not dented or swollen. She said that she had prepared half of the can for her son and
then when she went back for the rest of it, noticed the maggots in the remaining half. She called the hospital
and spoke to the poison control center to determine if they would have a reaction to eating maggots, if in fact
they had consumed any. The personnel there said that there was no health risk.
Uploaded Documents
Added On Added By Document Name Document Title
05/14/2009 C:\Oocuments and 2009-279
Settings\AJ1 UserS\Application
Data\USDA\FSIS\CCMS2\Upl
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CCMS U Case Report For Case # 2009-0279
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Size (KB)
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(b) (6)
(b) (6)
CCMS 11 Case Report For Case # 2009-0279 Page 6 0[6
6/25/2009 3:23:10PM
USDA
I
May 14, 2009
United States
Department of
Agriculture
Food Safety
and Inspection
Service

Dear
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint to the U.S. Department of Agriculture's Food Safety and
Inspection Service (PSIS). This complaint was assigned Case Number 2009-0279 and entered
into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that
records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.
Based on the information yon provided, we determined that no further investigation is necessary
at this time. The complaint will be shared with the FSIS Inspector-In-Charge at the
manufacturing plant. FSIS will also notify the manufacturer of the products.
For additional information about FSIS, please visit our web site at www.fsis.usda.gov. For more
details on the investigation of your complaint, please feel free to contact the FSIS Freedom of
Information Office at the following address: U.S. Departruent of Agricultrue, Food Safety and
Inspection Service, Room 1140-South Building, 1400 Independence Avenue, SW, Washington
DC 20250.
Sincerely,
, DVM
Surveillance Epidemiologist
Zoonosis and Food Hazards Surveillance Branch
. FSIS is public health regulatory agency responsible for ensuring that meat,
poultry,and processed egg products are safe, and accurately
labeled. FSIS enforces the Federal Meat Inspection Act, the Poultry Products
Inspection Act, al1d the Egg Products Inspection Act, which require Federal
inspection .and regulation of meat,poultry, and processed egg products
prepared for distribution in commerce for use as human food .
.
(b) (6)
(b) (6)
(b) (6)
(b) (6)
May 14, 2009
United States
Department of
Agriculture
Food Safety
and Inspection
Service
To: Choice Foods of America, LLC
636 Southgate Avenue
Nashville, TN 37204
From: Consumer Complaint Monitoring System
Food Safety and Inspection Service
Office of
Public Health
Science
Washington, D.C.
20250
Please find enclosed a copy of a consumer complaint received by the
US. Department of Agriculture, Food Safety and Inspection Service (FSIS). According to the
consumer report, the complaint involves a product produced by your establishment. FSIS has
entered the information into the Consumer Complaint Monitoring System - an electronic
database designed to document and track all consumer complaints received by the agency.
FSIS has determined that no further action is necessary at this time. However, your review of the
enclosed report may indicate that unilateral actions on your part are needed. You do not need to
reply to this communication.
Sincerely,
, DVM
Office of Public Health Science
Zoonosis and Food Hazard Surveillance Branch
(b) (6)
Case Number: 2009-0279 Date Reported: 3/4/2009
Establishment: 00642 P
Choice Foods of America, LLC
Product Brand: Beaus
Package Size: 7.5 oz
Purchase Point:
Dollar General
Date: 11110001
Primary Complaint: Foreign Object
Product Name: Beans With Franks
Codes:
Complainant Comment: CASE TYPE :Foreign ObjectNotes :New caller
from Missouri called to complaint about the finding of about a dozen of maggots at the lower
half of can of beans with franks they were eating. States at least one were alive. Both Herself and
her child ate from it. No health symptoms yet of any reaction to the ingestion of the food.
Recommended to safeguard integrally carmed sample & invoice. Additionally, provided State
Dept. Health Public Health Lab Ph. Num. 60l-576-7582.Source: Ext. Family
memberMANUF ACTURER INFORMA TIONUmecognized Establishment Number :P642From
Hotline Case :3538Subject Type :Foreign ObjectManufacturer Name
:SouthgateManufacturer Address :636 Southgate Ave.Manufacturer City
:NashvilleManufacturer State :TNManufacturer ZIP :37203Product Used : YOTHER
INFORMATIONHospitalization :NHealth Professional :N
Sampling Instructions:
NOTICE: REPORT CONTAINS UNVERIFIED INFORMATION FURNISHED BY
COMPLAINANT
Case Overview
Case In Charge Of OPHS Alerts Were Sent To:
Case Type: Foreign Object
Reported Date: Friday, January 23, 2009
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Complainant State: VIRGINIA
Complainant District: Beltsville, MD (75)
Incident Date: 12/10/2008 11 :50:00 PM
Original Statement:
Case Closing Reason:
Case Closing Remarks:
CASE TYPE :Foreign Object
Notes :It appears as if someone has ejaculated in these hot dogs and would like to report
it. I sure hope I'm crazy because I ate a couple of them. I opened the package the day I boutht them,
so they should have been fresh.
I like the hot dogs, they're my favorite brand and I was so disappointed.
I have some bowel symptems, possibly due to my colon problems, not sure if related to the hot
dogs .. just wanted to alert someone about this. thanks.
MANUFACTURER INFORMATION
Unrecognized Establishment Number :8854
From Hotline Case :3453
Subject Type :Foreign Object
Manufacturer Name :Marathon Enterprises Inc.
Manufacturer City :Bronx
Manufacturer State :NY
Manufacturer ZIP : 1 0454
Product Used :Y
OTHER INFORMATION
Hospitalization :N
Health Professional :N
Close case. Alleged incident appears isolated. Case will be archived and reevaluated
should a similar complaint be reported or additional information comes forward. Letter
explaining disposition of case will be sent to complainant.
CCMS 11 Case Report For Case # 2009-0075
6/25/2009 4:47:12PM
Page 1 of4
Nature of Complaints
Is Primary Compiaint Type Medical Visit
Yes
Foreign Object No
Products
Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
us
Sabrett
12/20/2008 12:00:00AM
Beef Frankfruters
Purchase Date 12/10/2008 11:50:00PM
Package 16 oz
Case Status New
Lot:
Hospitalized Life Threatening Complaint Description
No No
ceMS II Case Report For Case # 2009-0075 Page 2 of4
6/25/2009 4;47:12PM
Case Tasks
Brand: Sabrett
Product Name: Beef Frankfruters
Search GeMS and/or PBIS
Note For Task:
Created On: 1/27/2009 3:13:14PM
Created By:
Title: Note for Search GGMS andlor PSIS task
I searched GeMS by brand and found no similar complaints reported within the last year. No establishment
number provided.
Close case. Alleged incident appears isolated. Case will be archived and reevaluated should a similar
complaint be reported or additional information comes forward. Letter explaining disposition of case will be sent
to
Uploaded Documents
Added On Added By Document Name Document Title
02/03/2009 C:\Documents and camp
Setlings\Al1 Users\A..pplication
Oata\USDA \FS I S\C C M S2\U pi
oads\\CCMS2TMP _b307c5fe
-
Of7a_ 4336_ba2c_5df2e768d
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CCMS II Case RCpOlt For Case # 2009-0075
6/25/2009 4:47:12PM
Size (KB)
47.50
Page 3 of4
(b) (6)
(b) (6)
CCMS IT Case Report For Case # 2009-0075 Page 4 of4
6/25!2009 4:47:12PM
USDA
--
United States
Department of
Agriculture
February 3, 2009
Dear
Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint to the U.S. Department of Agriculture'S Food Safety and
Inspection Service (PSIS). This complaint was assigned a case number 2009-0075 and entered
into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that
records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.
Based on the information submitted, we have determined that further action is not required at this
time. The information you provided and the results of our review will be saved in the CCMS. If
we receive a similar complaint, we will reevaluate the case. If you have any remaining product
available, you do not need to save it.
Your information will be used to help identify future mislabeling, tampering or adulteration of
food products and make our food supply safer.
Sincerely,
MPH
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
Enclosure
FSIS-(s the public- health regulatory. agen-cy responsibhdorensu_ring . .that meat, po_ultry, _and
proce,ssed egg:products are safe, wholesome, and accurately labeled. FSI$:enforces the-:Federal
Meat Inspection. ACt, the ,Poultry Products Inspection Act, 'and:the- Egg Prqduct& Inspection.-Act,
-which require Federal"inspection and regulation of meat, poultry, ~ n d ,processed:egg_ 'products --
oreoared for,distribution in commerce for-use,as-human'f6od. '-'
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Alerts Were Sent To:
Reported Date: Thursday, January 15, 2009
Entered By:
Case Status: Closed
Entered By Agency: OFO - Madison, WI (45)
Complainant State: MICHIGAN Incident Date: 1115/2009
Original Statement:
. .
Case Closmg Reason:
Case Closing Remarks:
Compla.inant District: Madison, WI (45)
EIAO had the following phone conversation with complainant on 1/15/2009 between 0843 and 0857.
Complainant stated that she purchased Ball Park Frank (1 pound package with 8 hot dogs to the
package) in the middle of September 2008 from Wa[mart in Big Rapids, Ml. The establishment
number is 756A. The sell bye date is September 25, 2008. Complainant put the package in the
freezer. In early October 2008, Complainant took the package out of the freezer to chip off 2 hot
dogs for her and her husband. When she flipped the package over, she observed a silver steel
looking item that had a half moon shape about a quarter of an inch long. She did not open the
package, and she contacted Sara Lee Foods. Sara Lee Foods informed her that they would send a
mailer to complainant to retrieve the package. complainant still has the package and has not had
any further contact with Sara Lee Foods. Complainant said that because of Holiday Season, she
would wait and hear from Sara Lee, but she did have any further contact. She was told to contact'
USDA by coworkers.
Close case. A[[eged incident appears isolated. Case will be archived and reevaluated
should a similar complaint be reported or additional information comes forward. Letter
explaining disposition of case will be sent to complainant. Plant will be informed of
complaint by letter.
Nature of Complaints
[s Primary Complaint Type Medica[ Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No a silver steel looking item that had
a half moon shape about a quarter
of an inch [ono inside the packaQe
CCMS II Case Report For Case # 2009-0046 Page 1 of4
6/25/2009 3:30:41PM
(b) (6)
Products
country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
CCMS n Case Report For Case # 2009-0046
US
Sara Lee
9/25/2008 12:00:00AM
Sail Park Franks
Ready to Eat
9/15/2008 12:00:00AM
1 pound 8 hot dogs
New
Page 2 of4
6/2512009 3:30:41PM
Case Tasks
Brand: Sara Lee
Product Name: Ball Park Franks
Search GeMS and/or PBIS
Note For Task:
Created On: 1/26/2009 1:22:46PM
Created By:
Title: Note for Search CCMS andlor PSIS task
I searched CeMS by brand and found no similar complaints reported within the last year. No establishment
number provided.
Note For Task:
Created On: 2/2/2009 11:33:03AM
Created By:
Title: Added est #
[2/2/200911 :33:03 AMI I searched CCMS by establishment number and found no similar complaints reported
within the last year.
Review of PSIS data within the last 6 months revealed no noncompliances that may suggest a direct
between this and in the I I
Upload Document
ceMS II Case Report For Case # 2009-0046
6(25/2009 3;30:41PM
Page 3 of4
(b) (6)
(b) (6)
Uploaded Documents
Added On Added By Document Name Document Title Size (KB)
02/0212009 C:\Oocuments and comp 47.50
SettingslAll UserslApplication
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _77f27dd3
_8205_4622_8738_298ec18b
553f.data
02/02/2009 C:\Oocuments and e,' 2,999.88
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Data\USDA\FSIS\CCMS2\Upl
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_f366_ 4d91_bb52_d9bd89ddf
84a.data
ceMS II Case Report For Case # 2009-0046
Page4of4
6/25/2009 3:30:41PM
(b) (6)
(b) (6)
USDA
-
United States
Department of
Agriculture
February 2, 2009


Dear
Food Safely
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint to the U.S. Department of Agriculture's Food Safety and
Inspection Service (FSIS). This complaint was assigned a case number 2009-0046 and entered
into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that
records, evaluates, and tracks consnmer complaints related to FSIS-regulated foods.
Based on the information submitted, we have determined that further action is not required at this
time. The information you provided and the results of our review will be saved in the CCMS. If
we receive a similar complaint, we will reevaluate the case. If you have any remaining product
available, you do not need to save it.
Your information will be used to help identify future mislabeling, tampering or adulteration of
food products and make our food supply safer.
Sincerely,
MPH
Surveillance Epidemiologist
Consnmer Complaint Monitoring System
Applied Epidetniology Division
Office of Public Health Science
Enclosure
FSIS is the public health regulatory agency responsible-for-ensuring that meat"poultry-,-.and
processed :e99 prod.uctS are 'safe,wtiolesome, FS1S:enforces the Federal
Inspection-Act,-the Poultry Produ'cts Inspection Act, and, the Egg Products Inspection Act,
which-require. Federal inspection and regulation of meat" poultry, and:pr()cessed:eg_9 _products
ore Dared for distribution in- ,commerce fOf use, as huma'n -food.
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United States
Department of
Agriculture
February 2, 2009
Food Safely
and Inspection
Service
To: Sara Lee Food & Beverage
5807 Mitchell Avenue
St. Joseph, MO 64507
From: Consumer Complaint Monitoring System
Food Safety and Inspection Service
Office of
Public Health
Science
Washington, D.C.
20250
Please find enclosed a copy of a consumer complaint received by the
U.S. Department of Agriculture, Food Safety and Inspection Service (FSIS). According to the
consumer report, the complaint involves a product produced by your establishment. FSIS has
entered the information into the Consumer Complaint Monitoring System - an electronic
database designed to document and track all consumer complaints received by the agency.
FSIS has determined that no further action is necessary at this time. However, your review of the
enclosed report may indicate that unilateral actions on your part are needed. You do not need to
reply to this communication.
Sincerely,
MPH
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
Enclosure
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Case Number: 2009-0046 Date Reported: 1115/2009
Complainant Location: Howard City, MI 49329
Establishment: 00756AM
Sara Lee Food & Beverage
Product Brand: Sara Lee
Package Size: 1 pound 8 hot dogs
Purchase Point:
Walmart
Date: 911512008
Primary Complaint: Foreign Object
Product Name: Ball Park Franks
Codes:
Complainant Comment: EIAO had the following phone conversation with complainant on
1115/2009 between 0843 and 0857. Complainant stated that she purchased Ball Park Frank (1
pound package with 8 hot dogs to the package) in the middle of September 2008 from Walmart
in Big Rapids, MI. The establishment number is 756A. The sell bye date is September 25,2008.
Complainant put the package in the freezer. In early October 2008, Complainant took the
package out of the freezer to chip off 2 hot dogs for her and her husband. When she flipped the
package over, she observed a silver steel looking item that had a half moon shape about a quarter
of an inch long. She did not open the package, and she contacted Sara Lee Foods. Sara Lee
Foods informed her that they would send a mailer to complainant to retrieve the package.
complainant still has the package and has not had any further contact with Sara Lee Foods.
Complainant said that because of Holiday Season, she would wait and hear from Sara Lee, but
she did have any further contact. She was told to contact USDA by coworkers.
Sampling Instructions:
NOTICE: REPORT CONTAINS UNVERIFIED INFORMATION FURNISHED BY
COMPLAINANT
Case Overview
Case In Charge Of OPHS Alerts Were Sent To:
Case Type: Foreign Object
Reported Date: Tuesday, January 06, 2009
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Complainant Stale: NORTH CAROLINA
Complainant District: Raleigh, NC (80)
Incident Date: 1/1/2009 11 :50:00 PM
Original Statement:
Case Closing Reason:
Case Closing Remarks:
CASE TYPE :Foreign Object
Notes :BONE chip:
found inside the frank---about the size of small tooth; color white
I regurgitated, vomited out the piece. I was quite disturbed by the experience, especially with the
label "Premium" brand.
MANUFACTURER INFORMATION
Unrecognized Establishment Number :537
From Hotline Case :3413
Subject Type :Foreign Object
Manufacturer Name :Kraft Foods Global, Inc.
Manufacturer Address :www.kraftkidsafe.com
Manufacturer City :Northfield
Manufacturer State :IL
Manufacturer ZIP :60093-2753
Product Used :Y
OTHER INFORMATION
Hospitalization :N
Health Professional : N
Alleged incident appears isolated. Case will be archived and reevaluated should a similar
complaint be reported or additional information comes forward. Letter explaining disposition
of case will be sent to complainant.
CCMS II Case Report For Case # 2009-00\6
612512009 3:33:23PM
Page 1 of4
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized
Yes
Foreign Object No No
Products
US
Oscar Mayer
Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
1/20/2009 12:00:00AM
Bunlength Premium Beef Franks
ceMS II Case Report For Case # 2009-0016
12/17/2008 11:50:00PM
160z
New
H 22:59
Life Threatening
No
6/25/2009 3:33:23PM
Complaint Description
Page2of4
Case Tasks
Brand: Oscar Mayer
Product Name: Bunlength Premium Beef Franks
Search GeMS and/or PSIS
Note For Task:
Created On: 1/16/2009 1 :43:07PM
Created By:
Title: Note for Search eeMS andlor PSIS task
I searched GeMS by brand and found no similar complaints reported within the last year. No establishment
number provided.
Note For Task:
Created On: 1/16/2009 1 :44:43PM
Created By:
Title: Close case
[1116/2009 1 :44:43 PM] Alleged incident appears isolated. Case will be archived and reevaluated should a
similar complaint be reported or additional information comes forward. Letter explaining disposition of case will
be sent
Upload Document
Uploaded Documents
Added On Added By Document Name Document Title
01/16/2009 C:\Oocuments and camp
Settings\A11 Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _523f5dbc
-
87a7_4d34_ba05_eObOcd90
geOa.data
ceMS II Case Report For Case # 2009-0016
6/25/2009 3:33:23PM
Size (K8)
47.50
Page 3 of4
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CCMS II Case Report For Case # 2009-0016 Page 4 of4
6/25/2009 3:33:23PM
USDA
,--
United States
Department of
Agriculture
January 16, 2009



Dear :
Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint to the U.S. Department of Agriculture'S Food Safety and
Inspection Service (FSIS). This complaint was assigned a case number 2009-0016 and entered
into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that
records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.
After receiving your complaint, FSIS reviewed the inspection records of the establishment that
produces the product and notified the manufacturer that we received a complaint regarding its
food product. To protect your privacy, your identity was not shared with the manufacturer.
FSIS did not find any conditions at the establishment that warrant further Agency action;
however, the manufacturer may conduct additional review.
The information you provided and the results of our review will be saved in the CCMS. Ifwe
receive a similar complaint, we will reevaluate the case. If you have any remaining product
available, you do not need to save it.
Your information can be used along with any future reports to identify contamination of food
products and to make our food supply safer.
Sincerely,
MPH
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
Enclosure
FSIS-is tlie public health regulatory agency responsiblefor ensuring t h ~ t meat,- poultry, -and
processed-egg .products-are safe, wholesome, and 'accurately lapeled. ,FS_IS enforces the 'Federal
Meat Inspection Act, the Poultry -Products. Inspection -Act, and the 'Egg Products' Inspection Act,
which require Federal "inspection and regulation of meat, poultry, and- pro,cessed egg productS
.
prepared for distribution in commere,e- for use-as human food.
.
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Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Monday, November 24, 2008
Entered By:
Incident Date: 11/12/2008
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: OFO - Albany, NY (65)
Complainant State: NEW YORK
Complainant District: Albany, NY (65)
Original Statement: Found two small plastic like objects in turkey frank.
Case Closing Reason: The case has been forwarded to the lie for review. The alleged incident appears isolated.
Case Closing Remarks:
Case will be archived and reevaluated should a similar complaint be reported or additional
information comes forward. Letter explaining disposition of case will be sent to complainant.
Plant will be informed of complaint by letter.
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No Two small peices in turkey frank
CCMS IT Case Report For Case # 2008-7695 Page 1 of5
6/25/2009 3:38:48PM
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Products
Country of Origin US
Product Brand Oscar Mayer
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
CCMS II Case Report For Case # 2008-7695
Turkey 'Franks
Poultry
Ready to Eat
10/1/2008 12:00:00AM
10 pack
New
L663 P-53H
Page 2 of 5
6/2512009 3:38:48PM
Case Tasks
Brand: Oscar Mayer
Product Name: Turkey Franks
Note For Task:
Created On: 1/5/2009 2:34:13PM
Created By:
Title: Note for Close Case task
The case has been forwarded to the IIC for review. The alleged incident appears isolated. Case will be archived
and reevaluated should a similar complaint be reported or additional information comes forward. LeUer
Iii II I I I
Search CeMS and/or PBIS
Action For Task:
Created On: 12/1/2008 11:49:15AM
Created By:
Task has been marked as 'Complete'
Action For Task:
Created On: 12/1/2008 11:49:15AM
Created By:
Task Completion Report: "
Note For Task:
Created On: 12/1/2008 11:48:27AM
Created By: outhern
Title: Note for Search CeMS and/or PSIS task
1 searched CeMS by brand and found no similar complaints reported within the last year. No establishment
number provided. Complainant will be contacted for more information.
Note For Task:
Created On: 12/11/2008 4:24:56PM
Created By:
Title: Case Analysis
CCMS II Case Report For Case # 2008-7695
6/25/2009 3:38:48PM
Page 3 of5
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within the last year.
Review of PSIS data within the last 6 months revealed 1 noncompliance that may suggest a direct relationship
between this complaint and practices in the identified plant. NR 40-2008-12057 involved the presence of a
black substance in hot
FOlWard To lie For Review
Action For Task:
Created On: 12/16/2008 10:28:15AM
Created By:
Task reassigned to "within Division"
Action For Task:
Created On: 12/23/2008 3:54:44PM
Created By:
Task reassigned to" within Division"
Note For Task:
Created On: 12/23/2008 4:05:56PM
Created By:
Title: Note for Forward To IIC For Review task
The complaint has been shared with the lie.
Investigate: Interview Complainant
Action For Task:
Created On: 12/11/2008 4:26:33PM
Created By:
Task has been marked as 'Complete'
Action For Task:
Created On: 12111/2008 4:26:33PM
Created By:
Task Completion Report: "
CCMS II Case Report For Case # 2008-7695
6/25/2009 3:38:48PM
Page 4 of5
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Note For Task:
Created On: 12/11/2008 4:18:12PM
Created By:
Title: Complainant interview
[12/11/20084:18:12 PM[ Spoke to complainant on 12/4/08. He reiterated the information in the case summary.
He also stated that he found the FOS while eating the hot dog on his last bite. The 2 FOs are described as 1/4
in or smaller black, hard palstic pieces lodged into the meat. No injuries or illness observed.
CCMS II Case Report For Case # 2008-7695
6/25/2009 3:38:48PM
Page 5 of5
(
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)
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Wednesday, July 23, 2008
Entered By:
Incident Date: 7/23/2008
Alerts Were Sent To:
Case Slatus: Closed
Entered By Agency: OFO - Chicago, IL (50)
Complainant Slate: OHIO
Complainant District: Chicago, IL (50)
Original Statement: Consumer bit into a frankfurter (fully cooked and smoked flavored) resulting in cracking a tooth and
a tooth filling fell out on 07/22/2008. On 07/23/2008, she observed a black jagged sharp piece of
black metal or hard plastic protruding from one side of one of the frankfurters. This object was 112
inches. She called the point of purchase and notified them of the incidient. She called the 800
number on the- package of the product and was told by the person that the FDA allows a certain
percentage of contaminants to be in those products.
Case Closing Reason: Investigation resulted in an NR for the day the product was produced. The lie report is
complete and no further action will be requested from OPHS for now. We wi!! continue to
closely monitor for complaints from this establishment. Case will be archived and
reevaluated should a similar complaint be reported or additional information comes forward.
Letter explaining the outcome of the case will be sent to complainant
Case Closing Remarks:
Nature of Complaints
Is Primary Complaint Type Medica! Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No Piece of jagged black metal about
1/2 inch long.
CCMS 11 Case RepOltFor Case # 2008-7380 Page! of9
6125/2009 3:44:53PM
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Products
Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
CCMS 11 Case Report For Case # 2008-7380
US
Jennie 0 Turkey
8/8/2008 12:00:00AM
Turkey Franks with natural smoke flavoring
Poultry
Minneapolis, MN (20)
Ready to Eat
71712008 12:00:00AM
12 oz.
New
6/25/2009 3:44:53PM
,1M:' <
2ttt:$n
Page 2 of9
Case Tasks
Brand: Jennie 0 Turkey
Product Name: Turkey Franks with smoke flavoring
Investigate: Interview Complainant
Action For Task:
Created On: 9/18/2008 4:50:35PM
Created By:
Task has been marked as 'Complete'. There was no Task generated.
Action For Task:
Created On: 9/18/2008 4:50:35PM
Created By:
Task Completion Report: "
ceMS II Case Report For Case # 2008-7380
6125(2009 3:44:53PM
Page 3 of9
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Note For Task:
Created On: 8/1/2008 2:23:15PM
Created By:
Title: TC
[8/1/20082:23:15 PM] Spoke with complainant. She suggests that one of her molars is cracked. It has no pain
and she cannot afford to go to the dentist at this time. An reports that a USDA officer came to her house to
take pictures from the compliance office. She still has the product.
Investigate: lie Report
Action For Task:
Created On: 7/25/2008 12:24:55PM
Created By:
Task reassigned to" within Division"
Action For Task:
Created On: 9/18/2008 4:50:53PM
Created By:
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 9/18/2008 4:50:53PM
Created By:
Task Completion Report: II
Note For Task:
Created On: 7/25/2008 11:06:54AM
Created By:
Title: TC
[7/25/200811 :06:54 AM] TC/left message
Note For Task:
Created On: 7128/2008 9:18:11AM
Created By:
Title: Note for Investigate: IIC Report task
Complaint information was forwarded to IIC for a report documenting status of metal control at the plant.
CCMS Ii Case Report For Case# 2008-7380
6/25/2009 3:44:53PM
Page4of9
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Search GGMS and/or PBIS
Action For Task:
Created On: 7/30/2008 11:03:09AM
Created By:
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 7/30/2008 11:03:09AM
Created By:
Task Completion Report: "
Note For Task:
Created On: 7/30/2008 11:02:42AM
Created By:
Title: eeMS & PSIS
CCMS II Case Report For Case # 2008-7380
6/25/2009 3:44:53PM
Page 5 of9
(b) (6)
(b) (6)
(b) (6)
[7/30/2008 11 :02:42 AMJI searched GGMS by establishment number and found no similar complaints reported
within the last year.
Review of PSIS data within the last 6 months revealed the following NRs in the identified plant:
NR 5120077235 Foreign Material Incidence Report of 06/14/2007 documenting the finding of metal fragment
from the chain of the neck splitter in a tank of turkey necks at the POSS grinder and the establishment failed to
implement any corrective action in response to finding metal contamination.
NR 50-2007-7235 regarding an appeal for POSS metal detection record indicated that metal was detected that
was greater than 7 mm. in dimension and no record of corrective action in response to the deviation from
critical limits as required by regulation.
NR 29-2008-8631 regarding observation of metal shavings on meat pieces in the.
NR 2920087174 regarding the establishment failing to document the 3 part SSOP corrective action on
3-29-2008 when metal shavings were found on thigh meat pieces.
Further information with the complainant will assist in determining if this NR is relevant.
Note For Task:
Created On: 9/18/2008 4:54:24PM
Created By:
Title: Note for Close Case task
The complaint was investigated and resulted in an NR for the day the product was processed. However, the
company has yet to identify the source of the FO. The IIC report was adequate and no further action will be
taken for now. The I will be archived and if new details are
Upload Document
CCMS U Case RepOlt For Case # 2008-7380
6/25/2009 3:44:53PM
Page 6 of9
(b) (6)
Case Notes
Created By:
Created On: Monday, August 4, 2008
Modified By:
Modified On: Monday, August 4, 2008
Title: Contact with complainant and POP.
[8/4/20083:20:00 PM1 Visited complainant on 8/1/2008 to verify complaint and product information, and to observe and photograph
product and foreign object. Complainant would not permit Investigator to remove object from individual turkey frank. Investigator was
unable to determine the material of the object (metal, plastic etc).
Visited POP on 8/1/2008 and spoke with Manager, indicated that upon being notified by the complainant
during the week of July 20th, she removed 4 packs of turkey franks from the store retail display and placed them in storage.
. . ""u., ' ':""" '"':".Y. "u u:uuuu. uu,.",.u u " '''u,.
on complainant's original product package. Visual inspection of 4 in-tact packages (on-hold) was conducted. No foreign objects were
observed upon opening each package and examining each individual frank. Store invoice indicates that 1 case (40 packs) of franks
was received. The 4 packs are all that remain; all are still at store pending direction to destroy from Dollar Tree corp. office, Austinburg,
OH 44010 @save-a-Iot.com.
CCMS II Case Report For Case # 2008-7380 Page 7 of9
612512009 3:44:53PM
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Uploaded Documents
Added On Added By Document Name Document Title Size (KB)
08/08/2008 C:\Documents and lie Report 91.13
SettingslAll UserslApplication
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _6ba668ge
_c2f1_ 4930_bd03_2e6bcc708
b97.data
08/04/2008 C:\Documents and Photo of product date code (complainant's) 835,50
Settings\Al1 UserslApplication
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _84eaa5b3
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08/04/2008 C:\Oocuments and Photograph of foreign object 822.00
SettingslAll UserslApplication
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3401.data
08/04/2008 C:\Documents and Photo of Est # from complainant's product 1,343.00
Settings\A11 Users\Application
Data \US DA \F S I S\CCMS2\U pi
oads\\CCMS2TMP _3e568205
-
3e46_ 4bac_94c9_ 4cc856ecf
5df.data
08/04/2008 C:\Oocuments and Photo of complainant's product label 1,630.50
Settings\A11 Users\Application
Data\USDA\FSIS\CCMS2\Upl
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_75e6_46cd_b9b7_4d671a5d
3925.data
08/04/2008 C:\Oocuments and Close-up of object 1,151.00
Settings\AlI Users\Application
Data \U S DA \F S I S\CCMS2\U pi
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_ca37 _ 47dc_b03Cc9baa5a5a
56a.data
CCMS IT Case Report For Case # 2008-7380 Page 8 of9
612512009 3:44:53PM
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CCMS II Case Report For Case # 2008-7380 Page 9 of9
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USDA
iiiIIB
United States
Department of
Agriculture
January 6, 2009
Dear
Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint to the U.S. Department of Agriculture's Food Safety and
Inspection Service (FSIS). This complaint was assigned a case number 2008-7694 and entered
into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that
records, evaluates, and tracks consumer complaints related to FSIS-reguIated foods.
Based on the information submitted, we have determined that further action is not required at this
time. The information you provided and the results of our review will be saved in the CCMS. If
we receive a similar complaint, we will reevaluate the case. If you have any remaining product
available, you do not need to save it.
Your information will be used to help identify future mislabeling, tampering or adulteration of
food products and make our food supply safer.
Sincerely,
MPH
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
Enclosure
FSIS is the,public health regul_ato'ry agency,resporisible for ensuring that rrieat; poultry, and
processed egg prpducts are safe, 'wholesome, and ae,curateIY labeled; FSIS enforces the Federal
Meat Inspection Act, the Poultry, Products the,Egg Products Act,
which require Federal inspection, and:regul_ation of meat) poultry. and, egg ,products
_ ' '- oreoared for distr,ibutibn in commerce 'for -lise as ,human food.
(b) (6)
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USDA
~
United States
Department of
Agriculture
January 6, 2009
Food Safety
and Inspection
Service
To: Wimmer's Meat Products
126 West Grant
West Point, NE 68788
Office of
Public Health
Science
From: Consumer Complaint Monitoring System
Food Safety and Inspection Service
Washington, D.C.
20250
Please find enclosed a copy of a consumer complaint received by the
U.S. Department of Agriculture, Food Safety and Inspection Service (PSIS). According to the
consumer report, the complaint involves a product produced by your establishment. PSIS has
entered the information into the Consumer Complaint Monitoring System - an electronic
database designed to document and track all consumer complaints received by the agency.
PSIS has determined that no further action is necessary at this time. However, your review ofthe
enclosed report may indicate that unilateral actions on your part are needed. You do not need to
reply to this communication.
MPH
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
Enclosure
(b) (6)
(b) (6)
Case Number: 2008-7694 Date Reported: 1112112008
Complainant Location: Lincoln, NE 68505
Establishment: 05600 P
Wimmer's Meat Products
Product Brand: Super Saver
Package Size: 16 oz
Purchase Point:
Super Saver
Date: 11113/2008
Primary Complaint: Foreign Object
Product Name: Super Saver Skinless Hotdogs
Codes: 7509406145
Complainant Comment: stated in a phone conservation the package of hotdogs was
totally sealed and that no leakage was noted in her refrigerator during the storage of the package.
stated that she thought the foreign material was ice at the time. stated she
took a bite of the hotdog and it chipped the back of a tooth. She took the package to
, REHS, CP-FS, Lincoln-Lancaster County Health Department Lincoln, Nebraska,
who photographed and viewed the material under a microscope and in his opinion, the particles
were pieces of glass. returned the product to Supersaver, 233 North 48th Street,
Lincoln, Nebraska for a refund, kept the foreign material, and has it at her home.
Sampling Instructions:
NOTICE: REPORT CONTAINS UNVERIFIED INFORMATION FURNISHED BY
COMPLAINANT
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Photo 1: Label of product returned to Supersaver, 233 North 48
th
Street, Lincoln
Nebraska by Consumer Photo shows Sell by date of Dec 11,
2008 and package code 25608 08:55 04. Photographed by Investigator
on 11/21/2008 at Supersaver, 233 North 48
th
Street, Lincoln Nebraska.
(b) (6)
(b)(6), (b)(7)(c)
(b)(6), (b)(7)(c)
Photo 2: Close-up of hotdog removed from packaging revealing a small piece of
what appears to be glass. Photographed by Investigator on
11/21/2008 at Supersaver, 233 North 48
th
Street, Lincoln Nebraska.
(b)(6), (b)(7)(c)
Photo 3: Close-up of hotdog revealing a small piece of what appears to be glass.
Photographed by Investigator on 11/21/2008 at Supersaver, 233
North 48
th
Street, Lincoln Nebraska.
(b)(6), (b)(7)(c)
FSIS
On Friday, November 21, 2008 brought in an opened package of Super Saver
skinless hotdogs that had glass inside. The product was purchased on Thursday, November 13th
from Super Saver located at 233 No. 48th St., Lincoln, NE.
I viewed the material under a microscope and in my opinion the particles were pieces of glass.
Customer information:
Product information:
Super Saver Skinless Hotdogs
made by:
Wimmers Meat Products, Inc.
West Point, NE 68788
USDA plant # P-5600
Sell by Dec 11, 2008
25608 8:55 04
REHS, CP-FS
Lincoln-Lancaster County Health Department
Lincoln, NE 68510
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Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Alerts Were Sent To:
Reported Date: Tuesday, September 23, 2008
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Complainant State: GEORGIA
Complainant District: Atlanta, GA (85)
Incident Date: 9/22/2008 11 :50:00 PM
Original Statement:
Case Closing Reason:
Case Closing Remarks:
:Foreign Object CASE TYPE
Notes :Foreign object found inside Applegate farm brand turkey hot dogs.
Caller described finding small, whitish, sharp shards of bone throughout a turkey hot dog she
cooked today. She also described finding one larger piece. Caller fed one of the hot dogs to her 1
year old daugther yesterday, she didn't notice any bone particles in the hot dog at that time.
MANUFACTURER INFORMATION
Unrecognized Establishment Number :P-9574
From Hotline Case :3287
Subject Type :Foreign Object
Manufacturer Name :Apple Gate Farms
Manufacturer Address :866-587-5858
Manufacturer City
Manufacturer State
Manufacturer ZIP
Product Used
:Bridgewater
:NJ
:08807
:Y
OTHER INFORMATION
Hospitalization :N
Health Professional : N
Alleged incident appears isolated, but has been shared with the IIC for review, no report
was requested. Case will be archived and reevaluated should a similar complaint be
reported or additional information comes forward. Letter explaining disposition of case will
be sent to complainant. Plant will be informed of complaint by letter.
CCMS II Case Report For Case # 2008-7540
6/1912009 2:12:57PM
Page 1 of7
Nature of Complaints
Is Primary Complaint Type Medical Visit
Yes
Foreign Object No
Products
Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
CCMS Il Case Report For Case # 2008-7540
US
Apple Gate Farms
9/30/2008 12:00:00AM
Turkey Hotdog
9/21/2008 11:50:00PM
12 oz/340 grms
New
012261601
Hospitalized Life Threatening Complaint Description
No No
Page 2 of7
6/1912009 2: 12:57PM
Case Tasks
Brand: Apple Gate Farms
Product Name: Turkey Hotdog
Investigate: Interview Complainant
Action For Task:
Created On: 11/6/2008 4:34:12PM
Created By:
Task has been marked as 'Complete'
Action For Task:
Created On: 11/6/2008 4:34:12PM
Created By:
Task Completion Report: "
Note For Task:
Created On: 10/30/2008 5:19:54PM
Created By
Title: Attempted contact
11/6/08
9/25/08
Complete
[10/30/20085:19:54 PM] Attempted to contact complainant on 10/23/08. No answer, no voieemail.
Note For Task:
Created On: 11/6/2008 4:32:11PM
Created By
Title: Attempted contact
[11/6/2008 4:32: 11 PM] Attempts to contact complainant for follow-up have been unsuccessful.
Upload Document
Search CeMS and/or PSIS 9/25/08
9/25108
Complete
CCMS II Case Report For Case # 2008-7540
6/19/2009 1:12:57PM
Standard
Standard
Page 3 of7
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Action For Task:
Created On: 9/25/2008 6:17:55PM
Created By:
Task has been marked as 'Complete'
Action For Task:
Created On: 9/25/2008 6:17:55PM
Created By:
Task Completion Report: "
Note For Task:
Created On: 9/25/2008 6:17:34PM
Created By:
Title: Note for Search CCMS andlor PBIS task
I searched CCMS by establishment number and found no similar complaints reported within the last year.
Review of PBIS data within the last 6 months revealed one noncompliance that may suggest a direct
relationship between this complaint and practices in the identified plant. NR 14-2008-11978 involved a white
cutting board that was gouged and rough with the potential for chipping. An interview with the complainant will
determine if this relevant.
FOlward To lie For Review
Action For Task:
Created On: 11/25/2008 3:19:55PM
Cr.eated By:
11/25/08
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For'Task:
Created On: 11/25/2008 3:19:55PM
Created By:
Task Completion Report: "
Note For Task:
Created On: 11/25/2008 3:19:48PM
Created By:
Title: IIC Review
[11/25/2008 3: 19:48 PM]lnfonmation was sent to the FLS for further distribution to the IIC for informational
purposes.
CCMS II Case Report For Case # 20087540
6/1912009 2:12:57PM
Page 4 of7
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
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Upload Document
Close Case
Action For Task:
Created On: 11/25/2008 3:20:22PM
Created By:
11/25/08
11/6/08
\\'J_ ,-', '!-"'
iD
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 11/25/2008 3:20:22PM
Created By:
Task Completion Report: "
Note For Task:
Created On: 11/6/2008 4:35:32PM
Created By:
Title: Note for Close Case task
Standard
Alleged incident appears isolated, but has' been shared with the IIC for review, no report was requested. Case
will be archived and reevaluated should a similar complaint be reported or additional information comes
forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by
letter.
CCMS II Case Report For Case # 2008-7540
6/19/2009 2:12:57PM
Page 5 of7
(b) (6)
(b) (6)
(b) (6)
Case Notes
Created By:
Created On: Wednesday, November 12, 2008
Modified By:
Modified On: Wednesday, November 12, 2008
Title: IIC Forward
[11/12/2008 11 :25:05 AMJ Information was sent to the FLS for further distribution to the IIC for informational purposes .
.
Uploaded Documents
Added On Added By Document Name Document Title Size (KB)
12/01/2008 C;\Documents and Camp Letter 39.00
Settings\A1I Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _ 420877cO
_81a7_47e9_80dO_dOd4a943
Ogef,data
12/01/2008 C:\Documents and Est Letter 2,223.94
Settings\Al1 Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _c5b82ca8
_f47b_ 4fc9_8b87 _b95cef7e3
aSS.data
CCMS II Case Report For Case # 2008-7540
Page 6 of7
6/19/2009 2:12:57PM
(b) (6)
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USDA

United States
Department of
Agriculture
December 1, 2008
Dear :
Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint to the U.S. Department of Agriculture's Food Safety and
Inspection Service (FSIS). This complaint was assigned a case number 2008-7540 and entered
into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that
records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.
After receiving your complaint, FSIS reviewed the inspection records of the establishment that
produces the product and notified the manufacturer that we received a complaint regarding its
food product. To protect your privacy, your identity was not shared with the manufacturer.
FSIS did not find any conditions at the establishment that warrant further Agency action;
however, the manufacturer may conduct additional review.
The information you provided and the results of our review will be saved in the CCMS. If we
receive a similar complaint, we will reevaluate the case. If you have any remaining product
available, you do not need to save it.
Your information can be used along with any future reports to identify contamination of food
products and to make our food supply safer.
Sincerely,
, D.V.M.
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
Enclosure
FSIS is the ,-pij.bUc ,hea,lth.-'regulatory ag_en'cy responsible for ensuring that poultry, -a,nd
processed egg products are safe,' wholesome, ,and accurately labeled., _ FSIS enforces the Federal' ,
Meat Inspection Act, the Poultry Products Lnsp,ecfion Act, and the:Egg ProcJucts Inspection Act,
which re_quire Feqeral .and regulation of meat,_' poultry, and processed egg pr0ciucts '
prepared for distribution in commerce for use ,as human food.
(b) (6)
(b) (6)
(b) (6)
(b) (6)
USDA
-
United States
Department of
Agriculture
December 1,2008
Food Safety
and Inspection
Service
To: Dietz & Watson Incorp.
5701 Tacony Street
Philadelphia, P A 19135
From: Consumer Complaint Monitoring System
Food Safety and Inspection Service
Office of
Public Health
Science
Washington, D.C.
20250
Please find enclosed a copy of a consumer complaint received by the
U.S. Department of Agriculture, Food Safety and Inspection Service (FSIS). According to the
consumer report, the complaint involves a product produced by your establishment. FSIS has
entered the infonnation into the Consumer Complaint Monitoring System - an electronic
database designed to document and track all consumer complaints received by the agency.
FSIS has detennined that no further action is necessary at this time. However, your review of the
enclosed report may indicate that unilateral actions on your part are needed. You do not need to
reply to this communication.
Sincerely,
D.V.M.
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
Enclosure
(b) (6)
(b) (6)
Case Number: 2008-7540 Date Reported: 9/23/2008
Establishment: 09574 P
Dietz & Watson Inc.
Product Brand: Apple Gate Fanns
Package Size: 12 ozl340 gnus
Purchase Point:
Trader Joe's
Date: 9/2112008
Primary Complaint: Foreign Object
Product Name: Turkey Hotdog
Codes:
Complainant Comment: CASE TYPE :Foreign Object
Notes :Foreign object found inside Applegate farm brand turkey hot dogs. Caller described
finding small, whitish, sharp shards of bone throughout a turkey hot dog she cooked today. She
also described finding one larger piece. Caller fed one of the hot dogs to her I year old daugther
yesterday, she didn't notice any bone particles in the hot dog at that time.
Sampling Instructions:
NOTICE: REPORT CONTAINS UNVERIFIED INFORMATION FURNISHED BY
COMPLAINANT
,,<ri'
tl:C<,-
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Alerts Were Sent To:
Reported Date: Monday, September 22, 2008
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Complainant State: TENNESSEE
Complainant District: Jackson, MS (90)
Incident Date: 9/23/2008
Original Statement:
Case Closing Reason:
Case Closing Remarks:
CASE TYPE :Foreign Object
Notes :Caller purchased Foster Farms corn dogs (chicken). Caller cooked 3 hot dogs, and took 1
bite. She noticed something black in the hot dog--a slug was embedded in the hot dog. Caller has
remaining piece of hot dog and slug.
No illness or injury.
MANUFACTURER INFORMATION
Unrecognized Establishment Number :P-7322-77
From Hotline Case :3282
Subject Type :Foreign Object
Manufacturer Name :Foster Farms
Manufacturer Address : PO Box 306
Manufacturer City
Manufacturer State
Manufacturer ZIP
Product Used
:Livingston
:CA
:95334
:Y
OTHER INFORMATION
Hospitalization :N
Health Professional : N
CeMS history indicates that rodent droppings, worms and other insects are commonly
reported for this type of product, and usually shown to be burnt batter. Based on this history
and the absence of rinsect-associated NRs in PSIS, this case will be closed .. Letter
explaining disposition of case will be sent to complainant. Plant will be informed of
complaint by letter.
CCMS II Case Report For Case# 2008-7532
612312009 l',32'.56PM
Page 1 of5
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No
Products
Country of Origin US
Product Brand Foster Farms
Product Date
Product Name Corn Dogs, Honey, Crunchy Flavor
Species
Est. District Name
Processing Type
Purchase Date 9/9/2008 11 :50:00PM
Package 42.72 oz. frozen
Case Status New
Lot:


Ii'"


07322 p 90 Packaging Foster Poultry Farms
CCMS II Case Report For Case # 2008-7532 Page 20[5
6/2312009 1:32:56PM
Case Tasks
Brand: Foster Farms
Product Name: Corn Dogs, Honey, Crunchy Flavor
Upload Document
Search CCMS andlor PSIS
Action For Task:
Created On: 912512008 2:49:28PM
Created By:
Task has been marked as 'Complete'
Action For Task:
Created On: 912512008 2:49:28PM
Created By:
Task Completion Report: II
Note For Task:
Created On: 912512008 2:49:14PM
Created By:

ActiVity", '
1113/08
Last
'Activny,
9/25/08
Title: Note for Search GGMS andlor PSIS task
,', ,';,,,:U:;;:-""

9/25/08
Complete Standard
I searched CCMS by establishment number and found no similar complaints reported within the last year.
Review of PSIS data within the last 6 months revealed no non compliances that may suggest a direct
relationship between this complaint and practices in the identified plant.
Close Case
Note For Task:
Created On: 10120/2008 5:05:02PM
Created By:
Title: Note for Close Case task
CCMS II Case Report For Case # 2008-7532
,Last',;
"
10/20/08
10/20108
Complete
6123/2009 1:32:56PM
Standard
Page 3 of5
(b) (6)
(b) (6)
(b) (6)
(b) (6)
CCMS history indicates that rodent droppings, worms and other insects are commonly reported for this type of
product, and usually shown to be burnt batter. Based on this history and the absence of rinsect-associated NRs
in PBIS, this case will be closed .. Letter explaining disposition of case will be sent to complainant. Plant will be
informed of complaint by letter.
Investigate: Interview Complainant
Action For Task:
Created On: 10/20/2008 5:03:01PM
Created By:
Task has been marked as 'Cancelled'
Action For Task:
Created On: 10/20/2008 5:03:01PM
Created By:
10/20/08 Cancelled
Reason for cancellation: 'Case appears to be isolated and may be associted with burnt batter. No call to
complainant necessary. Case will be closed.'
Upload Document 11/3/08
11/3/08
Complete
Uploaded Documents
Added On Added By Document Name Document Title
11/03/2008 C:\Documents and Est Letter
Settings\A1I Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _ 4006eef7
_5908_ 476a_bbeO_8f3dc6ba
a079.data
11/03/2008 C:\Documents and Comp Letter
Settings\A11 Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _dcb3S9dd
-
142a_44ee_a902_eeca2d2a
f2S4.data
CCMS II Case Report For Case # 2008-7532
6/23/2009 1 :32;56PM
Standard
Standard
Size (KB)
2,223.29
39.00
Page4of5
(b) (6)
(b) (6)
(b) (6)
(b) (6)
United States
Department of
Agriculture
November 3, 2008
To: Foster Poultry Farms
Food Safety
and Inspection
Service
232 Industrial Park Drive, North
Demopolis, AL 36732
From: Consumer Complaint Monitoring System
Food Safety and Inspection Service
Office of
Public Health
Science
Washington, D.C.
20250
Please find enclosed a copy of a consumer complaint received by the
U.S. Department of Agriculture, Food Safety and Inspection Service (FSIS). According to the
consumer report, the complaint involves a product produced by your establishment. FSIS has
entered the information into the Consumer Complaint Monitoring System - an electronic
database designed to document and track all consumer complaints received by the agency.
FSIS has determined that no further action is necessary at this time. However, your review of the
enclosed report may indicate that unilateral actions on your part are needed. You do not need to
reply to this communication.
Sincerely,
D.V.M.
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
Enclosure
(b) (6)
(b) (6)
Case Number: 2008-7532 Date Reported: 9/22/2008
Establishment: 07322 P
Foster Poultry Farms
Product Brand: Foster Farms
Package Size: 42.72 oz. frozen
Purchase Point:
Super Saver
Date: 9/9/2008
Primary Complaint: Foreign Object
Product Name: Com Dogs, Honey, Crunchy Flavor
Codes:
Complainant Comment: CASE TYPE :Foreign Object
Notes : Caller purchased Foster Farms com dogs (chicken). Caller cooked 3 hot dogs, and took I
bite. She noticed something black in the hot dog--a slug was embedded in the hot dog. Caller has
remaining piece of hot dog and slug. No illness or injury.
Sampling Instructions:
NOTICE: REPORT CONTAINS UNVERIFIED INFORMATION FURNISHED BY
COMPLAINANT
United States
Department of
Agriculture
November 3, 2008


Dear
Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint to the U.S. Department of Agriculture's Food Safety and
Inspection Service (FSIS). This complaint was assigned a case number 2008-7532 and entered
into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that
records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.
After receiving your complaint, FSIS reviewed the inspection records of the establishment that
produces the product and notified the manufacturer that we received a complaint regarding its
food product. To protect your privacy, your identity was not shared with the manufacturer.
FSIS did not find any conditions at the establishment that warrant further Agency action;
however, the manufacturer may conduct additional review.
The information you provided and the results of our review will be saved in the CCMS. If we
receive a similar complaint, we will reevaluate the case. If you have any remaining product
available, you do not need to save it.
Your information can be used along with any future reports to identify contamination of food
products and to make our food supply safer.
Sincerely,
, D.V.M.
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
Enclosure
FSI5 is public health regulatqry'agency responsibl_e for ensuring that meat, poultry, and
processed egg -products ,are' safe, wholesomEi.-and accurately labeled. FSIS Federal, '
Meat Inspection_Act, the Poultry Products InSpection Act, and the_,Egg Products InspectIOn Act,
which require Federal inspection and regulatioO'of.meat, poultry, and processed egg products
prepared for distribution- in co'mmerce .for use as human food.
(b) (6)
(b) (6)
(b) (6)
(b)
(6)
i?i<;)CT 'c,';'L-;
0: "\
Case ... Pata.(For. .
Case Overview
Case In Charge Of OPHS Alerts Were Sent To:
Case Type: Foreign Object
Reported Date: Thursday, August 28,2008
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Complainant State: TENNESSEE
Complainant District: Jackson, MS (90)
Incident Date: 8/26/2008 11 :50:00 PM
Original Statement:
Case Closing Reason:
Case Closing Remarks:
CASE TYPE :Foreign Object
Notes : Caller found a piece of rubber glove inside a Corn dog.
His wife was eating a "Brown Beef Corn dog" when she found a 1" finger of a rubber glove inside the
corn dog. Nobody is sick or hurt.
He discarded the rest of the corn dogs in the package, except for the one his wife was eating and stil
have the piece of rubber glove.
Caller could not find a code number, date, or net weight
MANUFACTURER INFORMATION
Unrecognized Establishment Number :582
From Hotline Case :3250
Subject Type :Foreign Object
Manufacturer Name :Brown Foods
Manufacturer Address : 1-800-544-3870
Manufacturer City
Manufacturer State
Manufacturer ZIP
Product Used
:West Point
:MS
:39773
:Y
OTHER INFORMATION
Hospitalization :N
Health Professional :N
Alleged incident appears isolated. Case will be archived and reevaluated should a similar
complaint be reported or additional information comes forward. Letter explaining disposition
of case will be sent to complainant. Plant will be informed of complaint by letter.
CCMS II Case Report For Case # 2008-7479
6/23/2009 1;37:12PM
Page 1 of5
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No
Products
country of Origin US
Product Brand Sara Lee
Product Date
Product Name Brown Beef Corn Dog
Species
Est. District Name Dallas, TX (40)
Processing Type
Purchase Date 8/20/2008 12:00:00AM
Package
Case Status New
Lot: not found
00582 M
CCMS II Case Report For Case # 2008-7479 Page2of5
6/23/2009 i:37:i2PM
Case Tasks
Brand: Sara Lee
Product Name: Brown Beef Corn Dog
Upload Document
Upload Document
Investigate: Other
Note For Task:
Created On: 9/4/2008 9:15:47 AM
Created By:
Title: Note for Investigate: Other task
123p2c: ',';;

9/4/08
9/2/08
Complete
Standard
I ( EIAO), contacted the FLS and IIG of Establishment 00582, and asked them look into
this issue. The IIC at this establishment reported that there is nothing documented in the plant's records that
would indicate past incidences or issues that would lead to finding a foreign object in product. He also stated
that he had not observed anything that would lead to this issue. The IIC reported that the plant only uses green
rubber gloves for production of this product.
With no code number, date, net weight, or lot numbers it makes this incident extremely difficult to investigate.
During his investigation the IIC discussed the complaint with the plant, and they wanted to know if the rubber
glove was found in the wiener or in the batter of the corn dog. Also the IIC stated that the plant does not make
a "Brown Beef Corn Dog" and wanted to know if it should have been "Bryan Beef Corn Dog".
If you need additional information please let me know
Search CeMS andlor PBIS
Action For Task:
Created On: 9/4/2008 11:42:42AM
Created By:
9/4/08
9/2/08
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
CCMS II Case Report For Case # 2008-7479
6/23/2009 1:37:12PM
Standard
Page 3 of5
(b) (6)
(
b
)
(
6
)
(b) (6)
Action For Task:
Created On: 9/4/2008 11:42:42AM
Created By:
Task Completion Report: "
Case Notes
Created By:
Created On: Thursday, September 4,2008
Modified By:
Modified On: Thursday, September 4,2008
Title: Information obtained in investigation
[9/4/20089:19:00 AMJI ( EIAO), contacted the FLS and IIG of Establishment 00582, and asked them look into
this issue. The IIG at this establishment reported that there is nothing documented in the plant's records that would indicate past
incidences or issues that would lead to finding a foreign object in product. He also stated that he had not observed anything that would
lead to this issue. The IIG reported that the plant only uses green rubber gloves for production of this product.
discussed the 'comPlain; plant, and they wanted' if the rubber glove was found in the in the batter of
the corn dog. Also the IIC stated that the plant does not make a "Brown Beef Corn Dog" and wanted to know if it should have been
"Bryan Beef Corn Dog".
If you need additional information please let me know
Created By:
Created On: Tuesday, September 2,2008
Modified By:
Modified On: Tuesday, September 2,2008
Title: Investigating complaint
[9/2/2008 1:01:09 PM] Contacted IIC and FLS to request that they look into this issue. I will add tol or create a new note after the
investigation is completed, and information is forwarded to District Office.
CCMS 11 Case Repol1 For Case # 2008-7479 Page 4 of5
6/23/2009 1:37:12PM
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
ecce \
cC , \,;
Uploaded Documents
Added On Added By Document Name Document Titre Size (KB)
09/08/2008 C:\Documents and 2008-7479 36.50
Settings\A1I Users\AppHcatlon
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _d87p0140
_fbbe_ 4ea2_a268_a54c86fd4
7ae.data
09/08/2008 C:\Documents and est. 7479 2,148.19
Settings\A1I Users\AppHcatlon
Da1a\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _91609890
_7c6e_ 4700_82cB_11 baOe27
12bd.data
CCMS II Case Report For Case # 2008-7479 Page 5 of5
6/23/2009 1:37:12PM
(b) (6)
(b) (6)
USDA
;::;;PI I
United States
Department of
Agriculture
September 8, 2008

Dear
Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint to the U.S. Department of Agriculture's Pood Safety and
Inspection Service (PSIS). This complaint was assigned Case Number 7479 -2008 and entered
into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that
records, evaluates, and tracks consumer complaints related to PSIS-regulated foods.
After receiving your complaint, PSIS reviewed the inspection records of the establishment that
produces the product and notified the manufacturer that we received a complaint regarding its
food product. To protect your privacy, your identity was not shared with the manufacturer.
PSIS did not find any conditions at the establishment that warrant further Agency action;
however, the manufacturer may conduct additional review. We also shared the complaint with
our inspection employees to ensure that they are aware of any potential issues with the
establishment in question.
The information you provided and the results of our review will be saved in the CCMS. Ifwe
receive a similar complaint, we will reevaluate the case. If you have any remaining product
available, you do not need to save it.
Please be aware that your information can be used along with any future reports to identify
contamination of food products and to make our food supply safer.
Sincerely,
DVM
Consumer Complaint Monitoring System
Office of Public Health Science
Applied Epidemiology Division
Enclosure
FSIS .isthe public health regulatory agency responsible for ensuringthatineat,
poultry, andprocessed.egg products are safe, Wholesome, and accurately
labeled. FSIS enforces the Federal Meatlnspection Act, the Poultry Products
Inspection Act, al1d the E9!! Products Inspection Act, which require Federal
inspection and regulation of meat, poultry, and processed egg products
prepared for distribution in commerce for use as human food.
. '.' .
(b) (6)
(b) (6)
(b) (6)
USDA
-
United States
Department of
Agriculture
September 8, 2008
Food Safety Office of Washington, D.C.
and Inspection Public Health 20250
Service Science
To: Bryan Foods, Inc. - A Subsidia
3900 Meacham Boulevard
Haltom City, TX 76117
From: Consumer Complaint Monitoring System
Food Safety and Inspection Service
Please find enclosed a copy of a consumer complaint received by the
U.S. Department of Agriculture, Food Safety and Inspection Service (FSIS). According to the
consumer report, the complaint involves a product produced by your establishment. FSIS has
entered the information into the Consumer Complaint Monitoring System - an electronic
database designed to document and track all consumer complaints received by the agency.
FSIS has determined that no further action is necessary at this time. However, your review of the
enclosed report may indicate that unilateral actions on your part are needed. You do not need to
reply to this communication.
Sincerely,
DVM
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
Enclosure
(b) (6)
Case Number: 2008-7479 Date Reported: 8/28/2008
Establishment: 00582 M
Bryan Foods, Inc. - A Subsidia
Product Brand: Sara Lee
Package Size:
Purchase Point:
Walmart
Date: 8120/2008
Primary Complaint: Foreign Object
Product Name: Brown Beef Com Dog
Codes:
Complainant Comment: CASE TYPE :Foreign ObjectNotes :Caller found a
piece of rubber glove inside a Com dog.His wife was eating a "Brown Beef Com dog" when she
found a I" finger of a rubber glove inside the com dog. Nobody is sick or hurt.He discarded the
rest of the com dogs in the package, except for the one his wife was eating and stil have the piece
of rubber glove. Caller could not find a code number, date, or net weightMANUF ACTURER
INFORMA TIONUnrecognized Establishment Number :582From Hotline Case :3250Subject
Type :Foreign ObjectManufacturer Name :Brown FoodsManufacturer Address :1-
800-544-3870Manufacturer City :West PointManufacturer State :MSManufacturer ZIP
:39773Product Used :YOTHER INFORMATIONHospitalization :NHealth
Professional :N
Sampling Instructions:
NOTICE: REPORT CONTAINS UNVERIFIED INFORMATION FURNISHED BY
COMPLAINANT
Case Overview
Case In Charge Of OPHS Alerts Were Sent To:
Case Type: Illness, Foreign Object, Foreign Object
Reported Date: Thursday, August 07, 2008
Entered By: HOTLINE System
Case Slatus: Closed
Entered By Agency: Hotline
Complainant Slate: FLORIDA
Complainant District: Atlanta, GA (85)
Incident Date: 81312008
Original Statement:
Case Closing Reason:
CASE TYPE
Notes
:lIIness or Injury
:ILLNESS:
The following are notes as received from FDA --FL District
My four year old daughter ate a hot dog and Ramen Noodles on 08104108daughter complained of
stomache. At 3 8,m daughter was vomiting and had a temperature, unknown at the time if related to
hot dog. On 08/05108 complainant ate one hot dog when she took medicine. She felt multiple small
sharp foreign objects in her mouth. She examined remaining hot dog and found small, stiff, sharp,
hard plastic/bone throughout product. She brushed her teeth and spit out numerous pieces of gritty
material.
Complainant is concerned the hot dog may have made her daughter ill. Concerned about children
eating a product with foreign material. She also has an autistic son who also ate the product.
Unknown if son's hot dog was o.k. to eat.
Other info: UPC 1890002835
Product was returned to Wal-Mart.
Note: the telephone number provided on the FDA fax was incorrect (showing 954-992-6767).
obtained correct tel. no. (9049926767) through operator's assistanceakm
MANUFACTURER INFORMATION
Unrecognized Establishment Number :P-2653
From Hotline Case :3217
Subject Type :llIness or Injury
Manufacturer Name :Sunnyland
Manufacturer ZIP
Symptom onset Time
vomiting 5 hrs
nausea 25-30 mins
diarrhea 2 hrs
headache 25-30 mins.
other 25-30 mins
Product Used :Y
OTHER INFORMATION
Hospitalization :N
Health Professional :N
Other Comment
stomach cramps
Alleged incident appears isolated. Case will be archived and reevaluated should a similar
complaint be reported or additional information comes forward. Letter explaining disposition
of case will be sent to complainant. Plant will be informed of complaint by letter.
CCMS II Case Report For Case # 2008-7427
6/2312009 i:40:5IPM
Page 2 of9
Case Closing Remarks:
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Ves
Illness No No No
Foreign Object No No No She felt multiple small sharp
foreign objects in her mouth. She
examined remaining hot dog and
found small, stiff, sharp, hard
plasticlbone throughout product.
She brushed her teeth and spit out
numerous pieces of gritty material.
Foreign Object No No No She felt multiple small sharp
foreign objects in her mouth. She
examined remaining hot dog and
found small, stiff, sharp, hard
plastic/bone throughout product.
She brushed her teeth and spit out
numerous pieces of gritty material.
CCMS II Case Report For Case # 2008-7427 Page 3 of9
6/23/2009 1:40:51PM
Case Symptoms
Diarrhea
Headache
Nausea
Other
Vomiting
Products
Country of Origin
Product Brand
Product Date
Product Name
Species
Est District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
CCMS II Case Repol1 For Case # 2008-7427
US
Sunnyland
Unknown
Unknown
Unknown
Unknown
Unknown
10/27/2008 12:00:00AM
Plump N' Juicy Hot Dogs
7/23/2008 11 :50:00PM
8-pack
New
2018
6/23/2009 1:40:S1PM
stomach cramps stomach cramps
Page 4 of9
Similar Cases
2007-6354 10/22/2007 4:39:02PM Illness Closed Atlanta, GA (85)
Manually identified
CCMS II Case Report For Case # 2008-7427 PageS of9
6/23/2009 1:40:51PM
Case Tasks
Brand: Sunnyland
Product Name: Plump N' Juicy Hot Dogs
Investigate: Interview Complainant
Action For Task:
Created On: 9/9/2008 2:10:39PM
Created By:
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 9/9/2008 2:10:39PM
Created By:
Task Completion Report: "
Note For Task:
Created On: 8/7/2008 4:07:00PM
Created By:
Title: Note for Investigate: Interview Complainant task
Attempted to contact the complainant. No answer. Left a message.
Note For Task:
Created On: 8/8/2008 10:56:33AM
Created By:
Title: Interview complainant
[8/8/2008 10:56:33 AM] Contacted complainant, but stated that she was feeling under the weather and will call
back when she is feeling better.
Note For Task:
Created On: 8/26/2008 11 :08:33AM
Created By:
Title: Interview complainant
[8/26/2008 11 :08:33 AM] Attempted to contact the complainant. No answer. Left a message.
Note For Task:
Created On: 9/9/2008 2:10:11 PM
Created By:
Title: interview complainant
[9/9/2008 2: 1 0: 11 PM] Attempted to contact complainant to clarify complaint description, without success. Left
voicemail.
CCMS II Case RePOlt For Case # 2008-7427
6123/2009 1:40:5IPM
Page 6 of9
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Note For Task:
Created On: 9/9/2008 2:10:31 PM
Created By:
Title: Close case
[9/9/20082:10:31 PM] Alleged incident appears isolated. Case will be archived and reevaluated should a
similar complaint be reported or additional information comes forward. Letter explaining disposition of case will
be sent to complainant. Plant will be informed of complaint by letter.
Upload Document
Search CCMS and/or PSIS
Action For Task:
Created On: 8/8/2008 2:21:16PM
Created By:
8/S/0S
smos
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 8/8/2008 2:21:16PM
Created By:
Task Completion Report: "
Note For Task:
Created On: 8/8/2008 11:08:51AM
Created By:
Title: Search CCMS
Standard
[8/8/200811:08:51 AM] I searched CCMS by brand and found one similar complaints reported within the last
year. No establishment number provided.
Also, searched CCMS by establishment number and found no similar complaints reported within the last year.
Note For Task:
Created On: 8/812008 1 :37:44PM
Created By:
Title: Search CCMS & PBIS
[8/8/20081:37:44 PM] Case number of similar case 2007-6354.
CCMS II Case Report For Case# 2008-7427
6/23/2009 1:40:51PM
Page 7 of9
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(b) (6)
(b) (6)
(b) (6)
Note For Task:
Created On: 8/8/2008 2:19:22PM
Created By:
TItle: Search PSIS
[8/8/20082:19:22 PM] Review of PSIS data within the last 6 months revealed no noncompliances that may
suggest a direct relationship between this complaint and practices in the identified plant.
Uploaded Documents
Added On Added By Document Name Document Title
09/0912008 C:\Oocuments and e,'
Settings\Al1 UserslAppl'lcation
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _605ge195
-
1eao_ 4cf2_B7Se_51 ec540c4
a3d.data
09/09/2008 C:\Documents and camp
SettingslAll UserslApplication
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _1c450887
_90C8_ 4973_bdOe_efSe2e66f
7eb.data
CCMS II Case Repott For Case # 2008-7427
6/23/2009 1:40:5IPM
Size (KB)
3,331,02
67.50
Page 8of9
(b) (6)
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USDA
~
United States
Department of
Agriculture
September 9, 2008
To: Smithfield Packing Co
4611 Lykes Road
Plant City, FL 33566
Food Safety
and Inspection
Service
From: Consumer Complaint Monitoring System
Food Safety and Inspection Service
Office of
Public Health
Science
Washington, D.C.
20250
Please find enclosed a copy of a consumer complaint received by the
U.S. Department of Agriculture, Food Safety and Inspection Service (FSIS). According to the
consumer report, the complaint involves a product produced by your establishment. FSIS has
entered the information into the Consumer Complaint Monitoring System - an electronic
database designed to document and track all consumer complaints received by the agency.
FSIS has determined that no further action is necessary at this time. However, your review of the
enclosed report may indicate that unilateral actions on your part are needed. You do not need to
reply to this communication.
Sincerely,
MPH
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
Enclosure
(b) (6)
(b) (6)
Case Number: 2008-7427 Date Reported: 81712008
Complainant Location: Jacksonville, FL 32224
Establishment: 02653 P
Smithfield Packing Co
Product Brand: Sunnyland
Package Size: 8-pack
Purchase Point:
Wal-mart Inc
Date: 7/23/2008
Primary Complaint: Illness
Product Name: Plump N' Juicy Hot Dogs
Codes:
Complainant Comment: CASE TYPE: Illness or Injury
Notes: ILLNESS: The following are notes as received from FDA --FL District My four year old
daughter ate a hot dog and Ramen Noodles on 08/04/08--daughter complained of stomach. At 3
a.m daughter was vomiting and had a temperature, unlmown at the time if related to hot dog. On
08/05/08 complainant ate one hot dog when she took medicine. She felt multiple small sharp
foreign objects in her mouth. She examined remaining hot dog and found small, stiff, sharp, hard
plasticlbone throughout product. She brushed her teeth and spit out numerous pieces of gritty
material. Complainant is concerned the hot dog may have made her daughter ill. Concerned
about children eating a product with foreign material. She also has an autistic son who also ate
the product. Unknown if son's hot dog was o.k. to eat. Other info: UPC 1890002835---------------
--------------------------Product was returned to Wal-Mart.Note
Sampling Instructions:
NOTICE: REPORT CONTAINS UNVERIFIED INFORMATION FURNISHED BY
COMPLAINANT
USDA

United States
Department of
Agriculture
September 9, 2008

Food Safety
and Inspection
Service

Dear :
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint to the U.S. Department of Agriculture's Food Safety and
Inspection Service (FSIS). This complaint was assigned a case number 2008-7427 and entered
into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that
records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.
After receiving your complaint, FSIS reviewed the inspection records of the establishment that
produces the product and notified the manufacturer that we received a complaint regarding its
food product. To protect your privacy, your identity Was not shared with the manufacturer.
FSIS did not find any conditions at the establishment that warrant further Agency action;
however, the manufacturer may conduct additional review.
The information you provided and the results of our review will be saved in the CCMS. Ifwe
receive a similar complaint, we will reevaluate the case. If you have any remaining product
available, you do not need to save it.
Your information can be used along with any future reports to identifY contamination of food
products and to make our food supply safer.
Sincerely,
MPH
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
Enclosure
FSIS is' t.he public !1ealth regufato,ry ag'e,ncy res'ponsible for ensuring that meat, poultry, and
processed 'egg products are safe, wholesoln.e",and.accurately laqeled. FSIS enforces the Federal
Meat.lnspection Act, the, Poultry Products_Inspection -Act, and the ,Egg_Products Inspection Ac:t,
which require-Federal and regulation of meat,. poultry, 8rld processed egg products
.
prepared for distribution in commerce fOf_use as hUman food .
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)


Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Thursday, July 17, 2008
Entered By:
Incident Date: 6/6/2008
Original Statement: Ma'am,
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: OPHS
Complainant State: PENNSYLVANIA
Complainant District: Philadelphia, PA (60)
Today a customer painted out a package of Oscar Mayer XXL beef hotdogs with a metal object in it
on the shelf at our commissary. The Oscar Meyer beef hotdogs were immediately pulled off the shelf
(32pkg) with the same UPC. The Kraft Sales rep gave us a case number 17506844 and said they
would call us next week. In the meantime, the hotdogs will remain on Med hold pending further
disposition or review. There was only one package with the visible piece of metal. Public Health is
working the issue at the local level.
Attached is a picture of the sealed package.
Case Closing Reason: Attempts to reach complainant have been unsuccessful and case will be closed
Case Closing Remarks:
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No Oscar Mayer XXL beef hotdogs
with a metal object
CCMS II Case Report For Case # 2008-7364
6/2312009 1:43:30PM
Page 1 of4
(b) (6)
Products
country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
02310 P
CCMS IT Case Report For Case # 2008-7364
US
Oscar Mayer
XXL Beef hotdogs
Beef
Des MOines, IA (25)
New
Page 2 of4
6/23/2009 1:43:30PM
Case Tasks
Brand: Oscar Mayer
Product Name: XXL Beef hotdogs
Investigate: Interview Complainant
Action For Task:
Created On: 8/8/2008 10:48:00AM
Created By:
8/8/08
811/08
Complete
Task has been marked as 'Complete', There was no follow-up Task generated.
Action For Task:
Created On: 8/8/2008 10:48:00AM
Created By:
Task Completion Report: "
Note For Task:
Created On: 8/1/2008 9:40:04AM
Created By:
Title: Note for Investigate: Interview Complainant task
Attempted to contact the complainant. No answer. Left a message.
Search GeMS and/or PBIS
Action For Task:
Created On: 7/28/2008 5:30:08PM
Created By:
Task has been marked as 'Cancelled'
Action For Task:
Created On: 7/28/2008 5:30:08PM
Created By:
Reason for cancellation: 'Duplicate task'
CCMS II Case Report For Case # 2008-7364
7/28/08
7/21/08
6/23/2009 1:43;30PM
Cancelled
Standard
Standard
Page30f4
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Search GeMS and/or PBIS
Action For Task:
Created On: 7/18/2008 1:42:55PM
Created By:
Task has been marked as 'Complete', There was no follow-up Task generated.
Action For Task:
Created On: 7/18/2008 1 :42:55PM
Created By:
Task Completion Report"
Note For Task:
Created On: 7/18/2008 1:42:49PM
Created By:
Title: eeMS & PSIS
Standard
[7/18/2008 1 :42:49 PM] I searched eeMS by establishment number and found no similar complaints reported
within the last year.
Review of PSIS data within the last 6 months revealed NR 15-2008-9264 regarding 1/16 to 1/8 inch metaliic
CCMS 11 Case Report For Case # 20087364
6/2312009 1:43:30PM
Page4of4
(b) (6)
(b) (6)
(b) (6)
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Alerts Were Sent To:
Reported Date: Wednesday, July 02, 2008
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Incident Date: 7/2/2008 4:45:03 PM Complainant State: MISSOURI
Complainant District: Lawrence, KS (30)
Original Statement:
Case Closing Reason:
Case Closing Remarks:
CASE TYPE :Foreign Object
Notes :Caller's husband found a piece of plastic inside a piece of hot dog. THe brand
name for the hot dog is OHSE Foods. The package just said OHSE Foods, Kansas City, MO 64195.
He is not sick or hurt. They kept the piece of hot dog with foreign object in the freezer. Also the
packaging. Caller asked for the phone number for the company and when i looked at the list of the
EST number, I could not find i1.. ..
The piece of plastic is blue and clear. Numbers found on the packaging:
P-2122
1028009
181453
MANUFACTURER INFORMATION
Unrecognized Establishment Number :2122
From Hotline Case :3159
Subject Type :Foreign Object
Manufacturer Name :OHSE Foods
Manufacturer City :Kansas City
Manufacturer State :MO
Manufacturer ZIP
Product Used :N
OTHER INFORMATION
Hospitalization : N
Health Professional :N
Pictures were not submitted by complainant for review. Alleged incident appears isolated.
Case will be archived and reevaluated should a similar complaint be reported or additional
information comes forward. Letter explaining disposition of case will be sent to complainant.
Plant will be informed of complaint by letter.
CCMS II Case Report For Case # 2008-7320
6/23/2009 1 ;46:05PM
Page 1 of
Nature of Complaints
Is Primary Complaint Type Medical Visit
Yes
F ore;9n Object No
Products
Country of Origin US
Product Brand aSHE
Product Date 614/2008 12:00:00AM
Product Name Hot Dogs
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
CCMS II Case Report For Case# 2008-7320
5131/2008 12:00:00AM
12 02 (340g)
New
1028009
Hospitalized Ufe Threatening
No No
6/2312009 1:46:05PM
Complaint Description
Cal/er's husband found a piece of
blue and clear plastic inside a hot
do .
Page 2 of6
Case Tasks
Brand: OSHE
Product Name: Hot Dogs
Upload Document
Upload Document
Search GeMS and/or PSIS
Action For Task:
Created On: 7/9/2008 3:53:36PM
Created By:
Task has been marked as 'Cancelled'
Action For Task:
Created On: 7/9/2008 3:53:36PM
Created By:
7/9/08
Reason for cancellation: 'wrong task type'
Note For Task:
Created On: 7/9/2008 3:51:51PM
Created By:
Title: Note for Search CCMS and/or PBIS task
7/9/08
attempted to contact complainant for follow-up. no answer, left message.
Search CeMS and/or PSIS 7/3/08
7/310B
ceMS 11 Case Report For Case # 2008-7320
6/23/2009 l:46:05PM
Cancelled
Standard
Complete
Standard
Page 3 of6
(b) (6)
(b) (6)
(b) (6)
Action For Task:
Created On: 7/3/2008 8:01:47AM
Created By:
Task has been marked as 'Complete', There was no follow-up Task generated.
Action For Task:
Created On: 7/3/2008 8:01:47AM
Created By:
Task Completion Report: "
Note For Task:
Created On: 7/3/2008 7:56:44AM
Created By:
Title: CCMS
[7/3/20087:56:44 AM] I searched CCMS by establishment number and found no similar complaints reported
within the last year.
Note For Task:
Created On: 7/3/2008 8:01 :36AM
Created By:
Title: PBIS
[7/3/20088:01:36 AM] Review of PBIS data within the last 6 months revealed no noncompliances that suggest
a direct relationship between this complaint and practices in the identified plant.
Investigate: Interview Complainant
Action For Task:
Created On: 7/14/2008 3:13:59PM
Created By:
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 7/14/2008 3:13:59PM
Created By:
Task Completion Report: "
CCMS II Case Report For Case # 20087320
612312009 1:46:05PM
Standard
Page 4 of6
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Note For Task:
Created On: 7/9/2008 3:54:22PM
Created By:
'H.7:
.; .:T'\';""!'
Title: Note for Investigate: Interview Complainant task
Attempted to contact complainant for clarification. no answer, left message.
Note For Task:
Created On: 7/14/2008 3:13:51PM
Created By:
Title: Interview
[7/14/20083:13:51 PM] Spoke to complainant on 7110/08. He reiterated the note sin the case summary. He
stated that the FO was a soft, flexible, clear blue plastic square about 1-2 inches in size. No injuries.
Complainant is emailing pictures.
Uploaded Documents
Added On Added By Document Name Document Title
o810S12008 C:\Docurnents and Comp Letter
Settings\A1I Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _81333fb6
-
0826_ 4874_8926_65fdd011
d43b.data
08/0S/2008 C:\Documents and Est Letter
Settings\A1I Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _2b400S97
_8S90_ 46fO_b9aS_e27cb7e1f
fa7.data
Size (KB)
39.00
2,224.43
CCMS II Case Report For Case # 2008-7320 Page 5 of6
6/2312009 1:46:05PM
(b) (6)
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(b) (6)
(b) (6)
USDA
21
United States
Department of
Agriculture
August 5, 2008

Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint to the U.S. Department of Agriculture's Food Safety and
Inspection Service (FSIS). This complaint was assigned a case number 2008-7320 and entered
into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that
records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.
After receiving your complaint, FSIS reviewed the inspection records of the establishment that
produces the product and notified the manufacturer that we received a complaint regarding its
food product. To protect your privacy, your identity was not shared with the manufacturer.
FSIS did not fmd any conditions at the establishment that warrant further Agency action;
however, the manufacturer may conduct additional review.
The information you provided and the results of our review will be saved in the CCMS. If we
receive a similar complaint, we will reevaluate the case. If you have any remaining product
available, you do not need to save it.
Your information can be used along with any future reports to identify contamination of food
products and to make our food supply safer.
Sincerely,
, D.V.M.
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
Enclosure
FSIS is the pubHc healthregula'tory a,9_ency responsl,ble fpr that meat, poultry, and
processed egg products are safe, wholesome'j,and accurately labeled. FSIS ,enfo_rees.the Federal
Meat.lnspection:Act,the Poultry Products Inspection Act,' and the Egg Products Inspection Act,
which-require FederalJnspection and regulation of meat, poultry, -and_processed egg products
prepared for'distribution in commerce.fot use-as human food.
(b) (6)
(b) (6)
(b) (6)
(b) (6)
United States
Department of
Agriculture
August 5, 2008
To: Farmland Foods, Inc.
2323 S. Sheridan
Wichita, KS 67213
Food Safety
and Inspection
Service
Office of
Public Health
Science
From: Consumer Complaint Monitoring System
Food Safety and Inspection Service
Washington, D.C.
20250
Enclosed is a copy of a consumer complaint received by the U.S. Department of Agriculture's
Food Safety and Inspection Service (FSIS). According to the consumer report, the complaint
involves a product produced by your establishment. Because of confidentiality, the consumer
information is not included in the report. FSIS has entered the information into the Consumer
Complaint Monitoring System - an electronic database designed to document and track all
consumer complaints received by the agency.
FSIS has determined that no official action is necessary at this time. However, we will appreciate
your review of the complaint and any voluntary actions on your part to address it. You do not
need to reply to this communication.
Sincerely,


Surveillance Epidemiologist
Consumer Complaint Monitoring System
Human Health Sciences Division
Office of Public Health Science
Enclosure
(b) (6)
Case Number: 2008-7320 Date Reported: 7/2/2008
Establishment: 02122 P
Fannland Foods, Inc.
Product Brand: OSHE
Package Size: 12 oz (340g)
Purchase Point:
Krogers
Date: 5/31/2008
Primary Complaint: Foreign Object
Product Name: Hot Dogs
Codes:
Complainant Comment: Caller's husband found a piece of plastic inside a piece of hot dog.
THe brand name for the hot dog is OHSE Foods. The package just said OHSE Foods, Kansas
City, MO 64195.He is not sick or hurt. They kept the piece of hot dog with foreign object in the
freezer. Also the packaging. Caller asked for the phone number for the company and when i
looked at the list of the EST number, I could not find it....The piece of plastic is blue and clear.
Numbers found on the packaging:P-21221 028009181453 MANUFACTURER Sampling
Instructions:
NOTICE: REPORT CONTAINS UNVERIFIED INFORMATION FURNISHED BY
COMPLAINANT
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Alerts Were Sent To:
Reported Date: Thursday, June 26, 2008
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Complainant State: GEORGIA
Complainant District: Atlanta, GA (85)
Incident Date: 6/25/2008 11 :50:00 PM
Original Statement:
Case Closing Reason:
Case Closing Remarks:
CASE TYPE :Foreign Object
Notes :A black glob is inside corn dog next to where the stick is inside the meat.. It looks
like something is ground up in it that's not supposed to be there. It looks like black mold or a growth.
The product was frozen, so she's guessing it's not mold. She has been in touch with Sara Lee and
they want her to send it to them in exchange for some coupons, but she wants to hear from the
USDA what the substance is, and if her son might get sick. They are leaving for vacation. The work
number listed is her cell phone that she will have with her on the trip. She has put the carton and the
product in her freezer.
MANUFACTURER INFORMATION
Unrecognized Establishment Number :582
From Hotline Case :3147
Subject Type :Foreign Object
Manufacturer Name :State Fair
Manufacturer Address :Sara Lee Foods
Manufacturer City
Manufacturer State
Manufacturer ZIP
Product Used
:Downers Grove
:IL
:60515
:Y
OTHER INFORMATION
Hospitalization :N
Health Professional : N
Alleged incident appears isolated. Case will be archived and reevaluated should a similar
complaint be reported or additional information comes forward. Letter explaining disposition
of case will be sent to complainant. Plant will be informed of complaint by letter.Attempted
to contact complainant to clarify complaint description, without success. Left vOicemail.
CCMS II Case Report For Case # 2008-7304
6123/2009 2:04:03PM
PagelofS
Nature of Complaints
Is Primary Complaint Type Medical Visit
Yes
Foreign Object No
Products
Country of Origin US
Product Brand State Fair
Product Date
Product Name Corn Dogs
Species
Est. District Name
Processing Type
Purchase Date 6/14/2008 12:00:00AM
Package 42.7 oz.
Case Status New
Lot: 081090701
ceMS II Case Report For Case # 2008-7304
Hospitalized Life Threatening
No No
6/2312009 2:04:03PM
Complaint Description
A black glob is inside corn dog next
to where the stick is inside the
meat.. It looks like something is
ground up in it that's not supposed
to be there. It looks like black mold
or a growth. The product was
frozen, so she's guessing it's not
mold.
Page 2 of5
Case Tasks
Brand: State Fair
Product Name: Corn Dogs
Investigate: IntelView Complainant
Action For Task:
Created On: 811512008 11 :22:17 AM
Created By:
8115/08
7/3/08
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 811512008 11:22:17AM
Created By:
Task Completion Report: "
Note For Task:
Created On: 71312008 10:49:15AM
Created By:
Title: TC
[713/200810:49:15 AMI TC complainant. Answering maching full.
Note For Task:
Created On: 712212008 12:58:27PM
Created By:
Title: Te complainant
[7/22/200812:58:27 PMI Tc left message
Upload Document 8/15/08
ceMS II Case ReportFor Case # 2008-7304
8/15108
6n3/2009 2:04:03PM
Complete
Standard
Standard
Page 3 of5
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Search CeMS and/or PSIS
Action For Task:
Created On: 6/26/2008 4:05:34PM
Created By:
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 6/26/2008 4:05:34PM
Created By:
Task Completion Report: "
Note For Task:
Created On: 6/26/2008 4:05:25PM
Created By:
TItle: CCMS & PBIS
[6/26/2008 4:05:25 PM] I searched CCMS by establishment number and found no similar complaints reported
within the last year.
Review of PSIS data within the last 6 months revealed no noncompHances that suggest a direct relationship
this and in the identified
Search GGMS and/or PSIS
Action For Task:
Created On: 7/3/2008 10:48:24AM
Created By:
Task has been marked as 'Cancelled'
Action For Task:
Created On: 7/3/2008 10:48:24AM
Created By:
Reason for cancellation: 'redundant'
CCMS I1 Case Report For Case # 2008-7304
7/3/08
6/23/2009 2:04:03PM
standard
Page4of5
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Uploaded Documents
Added On Added By Document Name Document Title Size (KB)
08/15/2008 C:\Documents and 2008-7304 36.00
Settings\Al1 Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _6ddaff5d
-
f7c4_ 43fa_bfbf_7d80aa544ce
2.data
08/15/2008 C:\Documents and est. 7304 2,149.11
Settings\Al1 Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _7cecdde9
-
a73b_444c_9837_730d8292
c233.data
ceMS II Case RepOitFor Case # 2008-7304 Page 5 of5
6/2312009 2:04:03PM
(b) (6)
(b) (6)
USDA
-
United States
Department of
Agriculture
August 15, 2008

Dear :
Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint to the U.S. Department of Agriculture's Food Safety and
Inspection Service (FSIS). This complaint was assigned a case number 7304-2008 and entered
into our Consumer Complaint Monitoring System (CCMS), which is an electronic database that
records, evaluates, and tracks consumer complaints related to FSIS-regulated foods.
After receiving your complaint, FSIS reviewed the inspection records of the establishment that
produces the product and notified the manufacturer that we received a complaint regarding its
food product. To protect your privacy, your identity was not shared with the manufacturer.
FSIS did not find any conditions at the establishment that warrant further Agency action;
however, the manufacturer may conduct additional review.
The information you provided and the results of our review will be saved in the CCMS. If we
receive a similar complaint, we will reevaluate the case. If you have any remaining product
available, you do not need to save it.
Your information can be used along with any future reports to identify contamination of food
products and to make our food supply safer.
Sincerely,
, DVM
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
Enclosure
FSIS is the public health regulatory agency responsible'for e_"suring _and
processed egg products are safe, Wholesome,. and'accurately lab_eled. :FSIS enforcestheFe,deral
Meat Inspection' Act, the,Poultry Products Inspection_Act, and the Egg Products.-lnspect,onAct.
which require Federal inspection-and regulation of.r:neat, poultry,.alld processed egg products
, .' prepared for distribution in .commerce for use as hu""an'food. '-'
(b) (6)
(b) (6)
(b) (6)
USDA
-
United States
Department of
Agriculture
August 15, 2008
Food Safety
and Inspection
Service
To: Bryan Foods, Inc. - A Subsidia
3900 Meacham Boulevard
Haltom City, TX 76117
From: Consumer Complaint Monitoring System
Food Safety and Inspection Service
Office of
Public Health
Science
Washington, D.C.
20250
Please find enclosed a copy of a consumer complaint received by the
U.S. Department of Agriculture, Food Safety and Inspection Service (FSIS). According to the
consumer report, the complaint involves a product produced by your establishment. FSIS has
entered the information into the Consumer Complaint Monitoring System - an electronic
database designed to document and track all consumer complaints received by the agency.
FSIS has determined that no further action is necessary at this time. However, your review of the
enclosed report may indicate that unilateral actions on your part are needed. You do not need to
reply to this communication.
Sincerely,
DVM
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
Enclosure
(b)(6), (b)(7)(c)
Case Number: 2008-7304 Date Reported: 6/26/2008
Establishment: 00582 M
Bryan Foods, Inc. - A Subsidia
Product Brand: State Fair
Package Size: 42.7 oz.
Purchase Point:
Kroger
Date: 6114/2008
Primary Complaint: Foreign Object
Product Name: Com Dogs
Codes:
Complainant Comment: CASE TYPE :Foreign ObjectNotes :A black glob is
inside com dog next to where the stick is inside the meat.. It looks like something is ground up in
it that's not supposed to be there. It looks like black mold or a growth. The product was frozen,
so she's guessing it's not mold. She has been in touch with Sara Lee and they want her to send it
to them in exchange for some coupons, but she wants to hear from the USDA what the substance
is, and if her son might get sick. They are leaving for vacation. The work number listed is her
cell phone that she will have with her on the trip. She has put the carton and the product in her
freezer.MANUF ACTURER INFORMATIONUnrecognized Establishment Number: 5 82From
Hotline Case :3147Subject Type :Foreign ObjectManufacturer Name : State
FairManufacturer Address :Sara Lee FoodsManufacturer City :Downers GroveManufacturer
State :ILManufacturer ZIP :60515Product Used :YOTHER
INFORMA TIONHospitalization :NHealth Professional :N
Sampling Instructions:
NOTICE: REPORT CONTAINS UNVERIFIED INFORMATION FURNISHED BY
COMPLAINANT
Case Overview
Case In Charge Of OPHS Alerts Were Sent To:
Case Type: Foreign Object
Reported Date: Thursday, June 26, 2008
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Complainant State: NEVADA
Complainant District: Boulder, CO (15)
Incident Date: 6/21/2008 11 :50:00 PM
Original Statement:
Case Closing Reason:
Case Closing Remarks:
CASE TYPE :Foreign Object
Notes :Caller's 24 year old daughter was eating a corn dog, and bit into a thick, clear
peice of plastic with black stiped lines and ended up swallowing a some of it. No injury noted.
MANUFACTURER INFORMATION
Unrecognized Establishment Number :P-81A
From Hotline Case :3146
Subject Type :Foreign Object
Manufacturer Name :Bar S
Manufacturer Address :VVww.bar-s.com
Manufacturer ZIP
Product Used :Y
OTHER INFORMATION
Hospitalization :N
Health Professional :N
Alleged incident appears isolated. Case will be archived and reevaluated should a similar
complaint be reported or additional information comes forward. Letter explaining disposition
of case will be sent to complainant. Additionally, no establishment number could be
confirmed.
CCMS n Case Report For Case # 2008-7303
6/23/2009 2:06: 11PM
Page 1 of6
Nature of Complaints
Is Primary Complaint Type Medical Visit
Yes
Foreign Object No
Products
Country of Origin US
Product Brand Bar S Classic
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
Corn Dog
Poultry
Beltsville, MD (75)
Frozen
6/20/2008 12:00:00AM
31bs
New
51423:22
Similar Cases
2008-7227 5/23/2008 11 :01 :04AM Foreign Object
ceMS II Case Report For Case # 2008-7303
Hospitalized Life Threatening Complaint Description
No No
Ye,
Closed Albany, NY (65)
Manually identified
Page 2 of6
6/23/2009 2:06:l1PM
Case Tasks
Brand: Bar S Classic
Product Name: Corn Dog
Investigate: lie Report
Action For Task:
Created On: 9/212008 1 :40:32PM
Created By:
912/0B
6/27/0B
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 9/2/2008 1 :40:32PM
Created By:
Task Completion Report: "
Search GeMS and/or PBIS
Action For Task:
Created On: 6/26/2008 11:54:45AM
Created By:
6/26/08
6/26/0B
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 6/26/2008 11:54:45AM
Created By:
Task Completion Report: "
CCMS II Case ReJXlrt For Case # 2008-7303
6/23/2009 2:06:l1PM
Standard
Standard
Page 3 of6
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Note For Task:
Created On: 6/26/2008 11 :54:12AM
Created By:
Title: CCMS/PSIS
[6/26/2008 11 :54:12 AM] I searched CCMS by establishment number and found no similar complaints reported
within the last year.
Review of PBIS data within the last 6 months revealed no noncompliances that may suggest a direct
between this and I
Investigate: Interview Complainant
Action For Task:
Created On: 6/26/2008 11:55:01AM
Created By:
complete
Task has been marked as 'Complete'. There was no generated.
Action For Task:
Created On: 6/26/2008 11:55:01AM
Created, By:
Task Completion Report: "
Note For Task:
Created On: 6/26/2008 11 :27:40AM
Created By:
Title: communication
Standard
[6/26/2008 11 :27:40 AM] Reviewed case with complainant. No more info added to original statement. Her
daughter is doing well.
Has est # p81A. No other information.
Search GeMS and/or PBIS
Action For Task:
Created On: 6/27/2008 9:45:54AM
Created By:
6/27/08
6i27108
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
CCMS II Case Report For Case # 2008-7303
6/2312009 2:06:l1PM
Standard
Page 4 of6
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
.. :........ ...
Action For Task:
Created On: 6/27/2008 9:45:54AM
Created By:
Task Completion Report: "
Note For Task:
Created On: 6/27/2008 9:42:08AM
Created By:
Title: repeat CCMS search
[6/27/20089:42:08 AM] Similar case found from the same establishment last month (2008-7227).
Case Notes
Created By:
Created On: Monday, June 30, 2008
Modified By:
Modified On: Monday, June 30, 2008
Title: P-81O
[6/30/20086:19:01 AM] Dr. IIC, discussed this complaint with the plant management at Est. #00810 P Pilgrim's
Pride Corp on June 27,2008. The plant managemenfs response was" P-B10 does not produce this kind of product (Corn Dog). With
the information being provided to us in the complaint we are unable to do any investigation."
Uploaded Documents
Added On Added By Document Name Document Title Size (KB)
09/02/2008 C:\Documents and 2008-7303 2,147.72
Setlings\A1I Users\Application
Data\USDA\FS1S\CCMS2\Upl
oads\\CCMS2TMP _249d4ae3
_ec1C 40ab_a26c_cc01 a040c
51 b.data
CCMS II Case Report For Case # 2008-7303
Page 5 of6
6/2312009 2;06: IIPM
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
USDA
~
United States
Department of
Agriculture
September 2, 2008

Dear
Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint to the United States Department of Agriculture's Food
Safety and Inspection Service (FSIS). FSIS is the public health regulatory agency responsible
for ensuring that meat, poultry, and processed egg products are safe, wholesome, and accurately
labeled. FSIS enforces the Federal Meat Inspection Act, the Poultry Products Inspection Act,
and the Egg Products Inspection Act, which require Federal inspection and regulation of meat,
poultry, and processed egg products prepared for distribution in commerce for use as human
food.
Your complaint was entered into the FSIS Consumer Complaint Monitoring System- (2008-7303
an electronic database that records, evaluates, and tracks consumer complaints related to FSIS
regulated foods. FSIS' Office of Public Health Science examines all consumer complaints
received by the agency to determine whether further investigation and regulatory action is
required.
Based on the information you provided, we determined that further investigation is not required
at this time. IfFSIS receives a similar complaint about the product you reported, we will
reevaluate the case and you may be contacted for additional information.
FSIS will notifY the manufacturer that a complaint has been received regarding one of its food
products. The complaint is shared with the manufacturer so it can be examined as needed;
however, your identity is not shared with the manufacturer.
Sincerely,
, DVM
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Applied Epidemiology Division
Office of Public Health Science
(b) (6)
(b) (6)
(b) (6)
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Alerts Were Sent To:
Reported Date: Friday, June 13, 2008
Entered By: HOTLINE System
Incident Date: 6/11/2008 11 :50:00 PM
Case Status: Closed
Entered By Agency: Hotline
Complainant State: VIRGINIA
Complainant District: Beltsville, MD (75)
Original Statement:
Case Closing Reason:
Case Closing Remarks:
CASE TYPE :Foreign Object
Notes :An FSIS employee (works for Center for Learning, public health officer) bit into a
hot dog; looked down in to the hot dog and saw a soft piece of plastic like the type they use for
bread, thin plastic. Looked circular maybe about the 14 -1/2 inch in diameter with a line of black
ink/printing on the plastic. No injury noted.
The hot dog was served at the FSIS Unity Day event 6/12/08 at the GWCC/USDA building by a
catering company.
The caterer in charge is who said the product came in institution style shrink
wraplvacuum packaging. The product information is on the box, which she did not have. So at this
time we don't have any identifying information for the product. The caterer is going to try and track
the box down, but at this time the name of the catering company is unknown. The contracting person
for the event is from Acquistions & Agreements with FSIS. She may have
the name of the contracting company ( I am in the process of trying to get the name of the catering
company from her)
Complaint entered by :
MANUFACTURER INFORMATION
Unrecognized Establishment Number :none
From Hotline Case :3128
Subject Type :Foreign Object
Manufacturer ZIP
Product Used :Y
OTHER INFORMATION
Hospitalization :N
Health Professional :N
Attempted to contact the complainant twice. No answer. Left a message.
CCMS II Case Report For Case # 2008*7272
6/23/2009 2:17:29PM
Page 1 of4
(b) (6)
(b) (6)
(b) (6)
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No
Products
Country of Origin US
Product Brand Berks
Product Date
Product Name Beef Hotdog
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status New
Lot:
CCMS II Case Report For Case # 2008-7272 Page 2 of4
6/2312009 2:17:29PM
s; i ' J , ~
'h'0","<O[0,3 DJ
Case Tasks
Brand: Berks
Product Name: Beef Hotdog
Investigate: Interview Complainant
Action For Task:
Created On: 71712008 8:39:33AM
Created By:
7/7/08
7/2108
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 71712008 8:39:33AM
Created By:
Task Completion Report: "
Note For Task:
Created On: 71212008 3:05:02PM
Created By:
Title: Interview complainant
[712120083:05:02 PM] Attempted to contact the complainant. No answer. Left a message.
Note For Task:
Created On: 71712008 8:39:20AM
Created By:
Title: Interview complainant
[717120088:39:20 AMI Attempted to contact the complainant. No answer. Left a message.
Search CCMS andlor PSIS
Action For Task:
Created On: 611312008 4:01:49PM
Created By:
6/13/08
6/13/08
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
CCMS II Cas<: Report For Case # 2008-7272
6/23/2009 2:17:29PM
Standard
Standard
Page 3 of4
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Action For Task:
Created On: 6/13/2008 4:01:49PM
Created By:
Task Completion Report: "
Note For Task:
Created On: 6/13/2008 3:07:27PM
Created By:
Title: Search GGMS & PBIS
[6/13/2008 3:07:27 PM] Review of PSIS data within the last 6 months revealed no nancampliances that may
suggest a direct relationship between this complaint and practices in the identified plant.
I searched eeMS by brand and found no similar complaints reported within the last year.
[6/13/2008 4: 18:32 PM] NO est number was provided, therefore no review of PSIS was conducted. However,
review of eeMS was conducted.
CCMS II Case Report For Case # 2008-7272 Page 4 of 4
6/23/2009 2:17:29PM
(b) (6)
(b) (6)
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Friday, May 23, 2008
Entered By:
Incident Date: 5/20/2008
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: OFO - Albany, NY (65)
Complainant State: NEW YORK
Complainant District: Albany, NY (65)
Original Statement: Complainant's 5 year old son was eating a corn dog. Child began choking on a foreign object while
chewing. Object was described as "piece of clear plastic with black strips, 1 "long." Object was
wrapped around the hotdog underneath the breading of the corn dog. Complainant noted that 9 of
16 pieces had already been consumed without incident. Complainant purchases this product quite
often and this is the first time she has had a problem.
Case Closing Reason: Alleged incident appears isolated. Case will be archived and reevaluated should a similar
complaint be reported or additional information comes forward. Letter explaining disposition
of case will be sent to complainant. Plant will be informed of complaint by letter.
Case Closing Remarks:
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No Piece of clear plastic with black
strips 1" lono
CCMS II Case Report For Case # 20087227
612312009 2:24:I3PM
Pagelof4
(b) (6)
Products
country of Origin US
Product Brand Bar S
Product Date 12/20/2008 12:00:00AM
Product Name Corn Dog
Species Poultry
Est. District Name Springdale, AR (35)
Processing Type Ready to Eat
Purchase Date
Package 480z
Case Status New
Lot: 54218:19
CCMS II Case Report For Case # 2008-7227 Pagelof4
6/23/2009 2;24;13PM
Case Tasks
Brand: Bar S
Product Name: Corn Dog
Search CeMS and/or PSIS
Action For Task:
Created On: 5/28/2008 2:36:18PM
Created By:
S/28/0B
5/28/08
Complete
Task has been marked as 'Complete', There was no follow-up Task generated.
Action For Task:
Created On: 5/28/2008 2:36:18PM
Created By:
Task Completion Report: 'see interview client'
Task:Typ'e
Search GeMS and/or PSIS
Action For Task:
Created On: 5/27/2008 10:01:48AM
Created By:
5/27/08
5/27/06
Complete
Task has been marked as 'Complete', There was no follow-up Task generated.
Action For Task:
Created On: 5/27/2008 10:01 :48AM
Created By:
Standard
Standard
Task Completion Report: 'I searched GeMS by establishment number and found no similar complaints
reported within the last year. Review of PBIS data within the last 6 months revealed no noncompliances that
suggest a direct relationship between this complaint and practices in the identified plant.'
Note For Task:
Created On: 5/27/2008 10:01:40AM
Created By:
Title: GGMS and PSIS
[5/27/2008 10:01:40 AM] I searched CGMS by establishment number and found no similar complaints reported
within the last year. Review of PSIS data within the last 6 months revealed_ no noncompliances that suggest a
direct relationshi between this com laint and ractices in the identified lant.
CCMS II Case Report For Case # 20087227
6/23/2009 2:24:13PM
Page 3 of4
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Investigate: IntelView Complainant
Action For Task:
Created On: 5/29/2008 12:26:13PM
Created By:
5{29/0a
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 5/29/2008 12:26:13PM
Created By:
Task Completion Report: 'Spoke with complainant See notes.'
Note For Task:
Created On: 5/29/2008 12:25:36PM
Created By:
Title: client communication
[5/29/200812:25:36 PM) Spoke with complainant. Information is as previously described in the original
statement. The son did not swollow the plastic. All are doing well.
CCMS II Case Repolt For Case # 2008-7227
6/2312009 2:24:13PM
Page4of4
(b) (6)
(b) (6)
(b) (6)
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Thursday, May 15, 2008
Entered By:
Incident Date: 5/14/2008
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: OFO - Chicago, IL (50)
Complainant State: ILLINOIS
Complainant District: Chicago, IL (50)
Original Statement: Complainant contacted Dr. Bureau Cheif, Satate of Illinois Meat and Poultry
Inspection Division to report that he had discovered a foreign object in a package of Fairgrounds
Brand, Hot Dogs made with Chicken and Pork. Dr. orwarded the complaint information
to the Chicago District Office for entery into the GeMS 2 system.
Case Closing Reason: Complaint was sent to IIC for review, no report was requested. Case will be archived and
reevaluated should a similar complaint be reported or additional information comes forward.
Letter explaining disposition of case will be sent to complainant. Plant will be informed of
complaint by letter.
Case Closing Remarks:
.
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No Complainant described the foreign
object sealed inside the package of
hot dogs as being approximately
three (3) inches long x 1/2 inch
wide and thin (like a plastic film).
Complainant stated the foreign
object is black and clear striped in
color.
CCMS II Case Report For Case # 2008-7161 PagelofS
6/23/2009 2:43:14PM
(b) (6)
(b) (6)
(b) (6)
Products
US
Fairgrounds
7/5/2008 12:00:00AM
Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
Hotdogs made with Chicken and Pork
Pork, Poultry
Chicago, IL (50)
Ready to Eat
5/1/2008 12:00:00AM
12 ounce
New
01821 P-256AQT-1
Packaging
Similar Cases
2007-5927 7/6/2007 1 :45:0QPM Foreign Object Closed
2007-5818 6/5/2007 7:20:54AM Foreign Object Closed
ceMS II Case Report For Case # 2008-7161
6/23/20092:43:14PM
John Morrel & Company
Madison, WI (45)
Manually identified
Madison, WI (45)
Manually identified
Page 2 of5
Case Tasks
Brand: Fairgrounds
Product Name: Hotdogs made with Chicken and Pork
Search CeMS and/or PBIS
Action For Task:
Created On: 5/23/2008 2:06:35PM
Created By:
5/23/08
5/23/08
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 5/23/2008 2:06:35PM
Created By:
Task Completion Report: 'I searched GeMS by establishment number and found no similar complaints
reported within the last year.
Review of PBIS data within the last 6 months revealed no noncompliances that may suggest a direct
relationship between this complaint and practices in the identified plant.'
Note For Task:
Created On: 5/23/2008 2:04:03PM
Created By:
Title: GGMS and PBIS
Standard
[5/23/20082:04:03 PM] I searched GGMS by establishment number and found no similar complaints reported
within the last year.
Review of PBIS data within the last 6 months revealed no non compliances that may suggest a direct
relationship between this complaint and practices in the identified plant.
[6/9/2008 6:20:05 PM] I searched GGMS by establishment number and found 2similar complaints reported
within the last year. Case number 5927 involved the presence of blue plastiC pieces embedded in a sausage.
Case number 5818 involved white plastice with a black stripe embedded in a sausage. These cases were not
Forward To lie For Review 6/16/08
CCMS 11 Case Report For Case # 2008-7161
6/23/2009 2:43:14PM
Page 3 of5
(b) (6)
(b) (6)
(b) (6)
Action For Task:
Created On: 6/10/2008 9:09:38AM
Created By:
Task reassigned to " within Division"
Action For Task:
Created On: 6/10/2008 9:41:15AM
Created By:
Task reassigned to" within Division"
Note For Task:
Created On: 6/16/2008 11 :23:35AM
Created By:
Title: Note for Forward To IIC For Review task
sent to IIG on 6/16/08 via e-mail
Forward To IIC For Review
Note For Task:
Created On: 6/16/2008 11 :25:07 AM
Created By:
Title: Note for Forward To IIG For Review task
forwarded informatin to lie on 6/16/08 FLS
Investigate: InteNiew Complainant
Action For Task:
Created On: 6/9/2008 6:11:16PM
Created By:
Task has been marked as 'Cancelled'
CCMS II Case Report For Case # 2008-7161
6/9/08
6/23/20092:43:14PM
Standard
Standard
Page4of5
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(
b
)
(
6
)
(b)(6), (b)(7)(c)
Action For Task:
Created On: 6/9/2008 6:11 :16PM
Created By:
Reason for cancellation: 'Upon review of complaint description, the description is complete, no" further
information is needed for follow-up.'
CCMS II Case Report For Case # 2008-7161
6123/2009 2:43:14PM
Page 5 of5
(b) (6)
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Wednesday, April 02, 2008
Entered By:
Incident Date: 4/1/2008
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: OFO - Boulder, CO (15)
Complainant State: COLORADO
Complainant District: Boulder, CO (15)
Original Statement: Worms came out of a hot dog when cooking on outside grill.
Case Closing Reason: Alleged incident appears isolated. Case will be archived and reevaluated should a similar
complaint be reported or additional information COmes forward. Plant will be informed of
complaint by letter.
Case Closing Remarks:
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No 1/2 inch long by 1/8 inch wide white
worms
CCMS IT Case Report For Case # 2008-6994 Page 1 of5
6/2312009 2:S4:47PM
(b) (6)
Products
Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
00017S M
CCMS II Case RepOlt For Case # 2008-6994
US
Nathan's
4/5/2008 12:00:00AM
Nathan's Hot Dogs - Extra Long Bun Lenght Skinless
Chicago, IL (50)
Ready to Eat
3/29/2008 12:00:00AM
1 pound I 8 count
Closed
50 Processing
6/23/2009 2:54:47PM
Specialty Foods Group,
Inc.
Page 2 of5
Case Tasks
Brand: Nathan's
$;'l:i0,2tS\<;l
'S .;:{\ "i;; /;
Product Name: Nathan's Hot Dogs - Extra Long Bun Lenght Skinless
Triage
Action For Task:
Crealed On: 41312008 11:36:05AM
Created By:
4/3/08
4/3/08
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 41312008 11 :36:05AM
Created By:
Task Completion Report: 'Case has been reviewed.'
Close Case
Action For Task:
Created On: 41912008 11:05:07AM
Created By:
4/9/08
4/8/08
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Crealed On: 41912008 11 :05:07 AM
Crealed By:
Standard
Standard
Task Completion Report: 'Alleged incident appears isolated. Case will be archived and reevaluated should a
similar complaint be reported or additional information comes fOlward. Plant will be informed of complaint by
Search CCMS andlor PBIS 4/4/08
4/4/08
Complete
Standard
CCMS II Case Report For Case # 2008-6994
6/23/2009 2:54;47PM
Page 3 of5
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Action For Task:
Created On: 4/4/2008 2:34:05PM
Created By:
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 4/4/2008 2:34:05PM
Created By:
Task Completion Report: 'I searched GCMS by establishment number and found no similar complaints
reported within the last year.
Review of PSIS data within the last 6 months revealed no noncompliances that suggest a direct relationship
between this complaint and practices in the identified plant.'
Case Notes
Created By:
Created On: Wednesday, April 2, 2008
Modified By:
Modified On: Wednesday, April 2, 2008
Title: Product held by consumer
[412120083:47:04 PM] Has worm and product in home freezer.
CCMS II Case Report For Case # 2008-6994 Page 4 of5
6/23(2009 2:54:47PM
(b) (6)
(b) (6)
(b) (6)
(b) (6)
,;)t"!' c:,nm 'nf '1;,
<% >C"
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Thursday, March 13, 2008
Entered By: HOTLINE System
Incident Date: 3/13/2008
Original Statement: SUBJECT OF INQUIRY: Foreign Object
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: Hotline
Complainant State: TENNESSEE
Complainant District: Jackson, MS (90)
MANUF. NAME: Distr. By: Say A Lot Food Stores
Case Closing Reason:
Case Closing Remarks:
MANUF. ADDR1: NO DATA .
MANUF. ADDR2: NO DATA
MANUF. CITY: Earth City
MANUF. STATE: MO
MANUF. ZIP: 63045
TYPE OF INJURYIILLNESS: NO DATA
HOSPITALIZATION: N
ATTENDING HEALTH PROF.: N
DOCTOR: NO DATA
HOSPITAL: NO DATA
HOSPITAL CITY: NO DATA
TYPE OF SYMPTOMS: NO DATA
OTHER DESC.: NO DATA
ONSET TIMES: NO DATA
REMARKS:Found in one of the hot dogs: a piece of rope, black in color, with a black knot at the top
middle; has 4 strands--about the length of the hot dog. They are chicken and pork hot dogs.
addressed at the store where bought, however, it was not received seriously (Sav A Lot).
I can send pictures if you'd like.
No pictures received. Case deemed isolated and will be closed.
CCMS II Case Report For Case # 2008-6910
6/2312009 2:58:00PM
Page 1 of5
Nature of Complaints
Is Primary Complaint Type Medical Visit
Yes
Foreign Object No
Products
Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
CCMS II Case Report For Case # 2008-6910
US
Fairgrounds
Jumbo Hot Dogs
Other
Chicago, IL (50)
311012008 12:00:00AM
16 oz
Closed
Hospitalized Life Threatening Complaint Description
No No
Page 2 of5
6/23/2009 2:58:00PM
Case Tasks
Brand: Fairgrounds
Product Name: Jumbo Hot Dogs
Close Case
Action For Task:
Created On: 41212008 3:55:34PM
Created By:

S-;:]:"\-'h::c:
4/2108
4/2/08
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 4/2/2008 3:55:34PM
Created By:
Standard
Task Completion Report: 'No pictures have been received. Alleged incident appears isolated. Case will be
archived and reevaluated should a similar complaint be reported or additional information comes forward.
Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by letter.'
Search CCMS andlor PBIS
Action For Task:
Created On: 4/2/2008 3:54:46PM
Created By:
Task has been marked as 'Complete'
Action For Task:
Created On: 4/2/2008 3:54:46PM
Created By:
4/2/08
3/31/08
Complete
Standard
Task Completion Report: 'Case analyzed. No pictures have been received from the complainant as of yet.'
CCMS II Case Report For Case # 20086910
612312009 2:58:00PM
Page 3 of5
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Case Notes
Created By: HOTLINE System
Created On: Monday, March 17, 2008
Modified By: HOTLINE System
Modified On: Monday, March 17, 2008
Title: Case 2 0 0 8 ~ 6 9 1 0 OPH8
Review of PSIS data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint
and practices in the identified plant.
Created By: HOTLINE System
Created On: Thursday, March 27, 2008
Modified By: HOTLINE System
Modified On: Thursday, March 27, 2008
Title: Case 2008-6910 OPHS
Spoke to complainant. He stated that he obs8Ned the FO prior to opening the package. The FO is described as black, string-like and
spanning the length of the hot dOcg. He is unsure if it is wire or plastic, the package remains unopened. No consumption, no injuries.
Complainant is sending pictures. Pictures wi!! be posted to the file cabinet once received.
Created By: HOTLINE System
Created On: Tuesday, March 25, 2008
Modified By: HOTLINE System
Modified On: Tuesday, March 25, 2008
Title: Case 2008-6910 OPHS
Attempted to contact complainant for clarification. Line was busy.
Created By: HOTLINE System
Created On: Thursday, March 13, 2008
Modified By: HOTLINE System
Modified On: Thursday, March 13, 2008
Title: Case 2008-6910 OPHS
I searched CCMS by establishment number and found no similar complaints reported within the last year.
CCMS 11 Case RepOlt For Case # 2008-6910 Page 4 of5
6/23/2009 2;58;00PM
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Friday, February 22, 2008
Entered By: COMPLIANCE System
Incident Date: 212212008
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: Compliance
Complainant State: OHIO
Complainant District: Chicago, IL (50)
Original Statement: While eating a Chicken Corn Dog, complaintant described taking a bite and immediately started to
choke on a piece of plastic wrapping surrounding the Corn Dog. Induced vomitling occured when
her friend applied the Heimlich maneuver.
Case Closing Reason:
Case Closing Remarks:
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No
CCMS II Case Report For Case # 2008-6828
6/23/2009 3:04:12PM
Page 1 of4
Products
country of Origin
Product Brand
Product Date
Product Name
Species
Est District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
US
Foster Farms
2122/2008 2: 19:21 PM
Corn Dog Plumb & Juicy (Dipped In Honey) Chicken
Other
16 oz.
Closed
Case Tasks
Brand: Foster Farms
Product Name: Corn Dog Plumb & Juicy (Dipped In Honey) Chicken
CCMS II Case Report For Case # 2008"6828
6/23/2009 3:04:12PM
Page2of4
Case Notes
Created By: COMPLIANCE System
Created On: Wednesday, March 5, 2008
Modified By: COMPLIANCE System
Modified On: Wednesday, March 5, 200S
Title: Case OPHS
l

lrr;;9i' :::j,n\
Attempted to contact complainant, no answer, no voicemaiL
Created By; COMPLIANCE System
Created On: Tuesday, March 11, 200S
Modified By: COMPLIANCE System
Modified On: Tuesday, March 11, 200S
Title: Case 200S-6S2S OPHS
Attempted to contact complainant to clarify complaint description, without success. No voicemaiL
Created By: COMPLIANCE System
Created On: Monday, March 17, 2008
Modified By: COMPLIANCE System
Modified On: Monday, March 17, 200S
Title: Case 2008-6S28 OPHS
'",' ''''",
Attemps to contact complainant have been unsuccessful. Case will be archived and reevaluated should a similar complaint be
reported or additional information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be
informed of complaint by letter.
Created By: COMPLIANCE System
Created On: Friday, February 22, 200S
Modified By: COMPLIANCE System
Modified On: Friday, February 22, 200S
Title: Case 200S-682S OPHS
I searched CCMS by establishment number and found case 6117-2007 re: clear plastic between hotdog and breading reported within
the last year.
CCMS II Cas<: R<:port For Case # 2008-6828
6/23/2009 3:04:12PM
Page 3 of4
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Case Overview
Case In Charge Of OPHS Alerts Were Sent To:
Case Type: Illness, Foreign Object
Reported Date: Monday, November 26,2007
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Complainant State: OHIO
Complainant District: Chicago, IL (50)
Incident Date: 11/26/2007
Original Statement:
Case Closing Reason:
Case Closing Remarks:
SUBJECT OF INQUIRY: Foreign Object
MANUF. NAME: Sara Lee
MANUF. AODR1: NO DATA
MANUF. ADDR2: NO DATA
MANUF. CITY: NO DATA
MANUF. STATE: NO DATA
MANUF. ZIP: NO DATA
TYPE OF INJURYIILLNESS: NO DATA
HOSPITALIZATION: Y
ATTENDING HEALTH PROF.: N
DOCTOR: NO DATA
HOSPITAL: Cleveland Clinic ER
HOSPITAL CITY: Cleavland
TYPE OF SYMPTOMS: NO DATA
OTHER DESC.: NO DATA
ONSET TIMES: NO DATA
REMARKS:Caller bought a hot dog at Sam's Club, as she was eating she discovered there was
plastic all inside the hot dog, some of which she ingested. Ended up in the ER and treated for a
fungal throat infection.
She informed the General Manager at Sam's: and a
they kept the hot dog leftovers.
She talked to a representative from Sara Lee, first name ( has a phone number but could not
locate at time complaint filed, will look for it. If CeMS investigator needs, call as she will
keep it handy once she finds the number)
CCMS II Case Report For Case # 2 0 0 7 ~ 6 5 2 5
6/2312009 3:05:49PM
Page 1 of4
(b) (6)
(b) (6) (b) (6)
(b)
(6)
Nature of Complaints
Is Primary Complaint Type Medical Visit
Illness Yes
Yes
Foreign Object No
Products
US Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case S t a t u , ~
Lot/
Sarah Lee
HOt Dog
Other
11113/2007 12:00:00AM
Closed
Case Tasks
Brand: Sarah Lee
Product Name: HOt Dog
CCMS II Case Report For Case # 2007-6525
Hospitalized Life Threatening Complaint Description
No No
No No
Page2of4
6/23/2009 3:05:49PM
Case Notes
Created By: HOTLINE System
Created On: Monday, November 26, 2007
Modified By: HOTLINE System
Modified On: Monday, November 26, 2007
Title: Case 2007-6525 OPHS
I searched GeMS by brand and found no similar complaints reported within the last year. No establishment number provided,
Created By: HOTLINE System
Created On: Tuesday, December 11, 2007
Modified By: HOTLINE System
Modified On: Tuesday, December 11,2007
Title: Case 2007-6525 QPHS
Establishment number could not be identified. Case will be archived and reevaluated should a similar complaint be reported or
additional information comes forward. letter explaining disposition of case win be sent to complainant.
Created By: HOTLINE System
Created On: Tuesday, December 4, 2007
Modified By: HOTLINE System
Modified On: Tuesday, December 4, 2007
Title: Case 2 0 0 7 ~ 6 5 2 5 OPHS
I spoke to the complainant. She described the object as soft, clear, with a black line-a description consistent with casing. Hotdog
reportedly was purchased from the store restaurant and did not come packaged.
Created By: HOTLINE System
Created On: Tuesday, December 4, 2007
Modified By: HOTLINE System
Modified On: Tuesday, December 4,2007
Title: Case 2 0 0 7 ~ 6 5 2 5 OPHS
Attempted to contact POP to inquire about est. number, without success. No answer.
CCMS II Case Report For Case # 2007-6525
Page 3 of4
6/23/2009 3:05:49PM
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Monday, September 10,2007
Entered By: OTHER System
Incident Date: 9/10/2007
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: Other
Complainant State: WISCONSIN
Complainant District: Madison, WI (45)
Original Statement: Complainant stated that they found clear plastic with black stripes aproximately 1 inch long covering
the hotdog (between the hotdog and the breading of the corndog). The FO was found when the
complainant bit into the corndog for lunch on 9110107. No injury or ilness was reported. The
complainant strated that the package was intact and that no unusual odor or appearance was
noticed when the package was opened. Complainant has the FO and the original packaging
material.
Case Closing Reason:
Case Closin'g Remarks:
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No
CCMS II Case Report For Case # 2007-6117
6/23/2009 3:07:35PM
PagelofS
Products
Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
07322 M
US
Foster Farms
9/10/2007 3:27:02PM
Comdogs Honey Crunch 16 Dogs/Box
Other
Jackson, MS (90)
9/2/2007 12:00:00AM
42.72 ounce
Closed
90
Packaging
Case Tasks
Brand: Foster Farms
Product Name: Corndogs Honey Crunch 16 Dogs/Box
ceMS II Case Report For Case # 2007-6117
612312009 3:07:35PM
Foster Poultry Farms Ves
Page 2 of5
United States
Department of
Agriculture
October 10, 2007
Food Safety
and Inspection
Service
To: Foster Poultry Farms
POBox 70 South Ind Park
Demopolis, AL 36732-0000
From: Consumer Complaint Monitoring System
Food Safety and Inspection Service
Office of
Public Health
Science
Washington, D.C.
20250
Enclosed is a copy of a consumer complaint received by the U.S. Department of
Agriculture's Food Safety and Inspection Service (FSIS). According to the consumer
report, the complaint involves a product produced by your establishment. Because of
confidentiality, the consumer information is not included in the report. FSIS has entered
the information into the Consumer Complaint Monitoring System - an electronic database
designed to document and track all consumer complaints received by the agency.
FSIS has determined that no official action is necessary at this time. However, we will
appreciate. your review of the complaint and any voluntary actions on your part to address
it, You do not need to reply to this communication.
Sincerely,

DVM
Acting Program Manager
Consumer Complaint Monitoring System
Office of Public Health Science
Enclosure
(b) (6)
(b) (6)
Case Number: 6117-2007 Date Reported: 09110/2007
Establishment Number
As Reported By Consumer:
Agency Standard Format:
Foster Poultry Farms
Demopolis, AL
Product Brand: Foster Fanus
DogslBox
Package Size: 42.72 ounce
1602
Purchase Point:
GordysIGA
Chipawafalls, WI .
P7322
07322 M07322 P
Product Name: Corndogs Honey Crunch 16
Codes: P7322-76 Best If Used By June 2008
Date: 09/02/2007
Primary Complaint: FOREIGN OBJECT
Complainant Comment: Complainant stated that they found clear plastic with black
stripes aproximately 1 inch long covering the hotdog (between the hotdog and the
breading of the corndog). The FO was found when the complainant bit into the corndog
for lunch on 9110107. No injury or ilness was reported. The complainant strated that the
package was intact and that no unusual odor or appearance was noticed when the package
was opened. Complainant has the FO and the original packaging material.
Medical Visit: No
Sampling Instructions: None
NOTICE: REPORT CONTAINS UNVERIFIED INFORMATION FURNISHED
BY COMPLAINANT
United States
Department of
Agriculture
October 10, 2007

PoBox 2092
Eau Claire, WI 54702
Dear
Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint regarding Foster Farms Honey Crunch Comdogs to the
U.S. Department of Agriculture's Food Safety and Inspection Service (PSIS). This complaint
was assigned a case number 6117-2007 and entered into our Consumer Complaint Monitoring
System (CCMS), which is an electronic database that records, evaluates, and tracks consumer
complaints related to FSIS-regulated foods.
After receiving your complaint, FSIS reviewed the inspection records of the establishment that
produces the product and notified the manufacturer that we received a complaint regarding its
food product. To protect your privacy, your identity was not shared with the manufacturer.
FSISdid not find any conditions at the establishment that warrant further Agency action;
however, the manufacturer may conduct additional review. We also shared the complaint with
our inspection employees to ensure that they are aware of any potential issues with the
establishment in question.
The infonnation you provided and the results of our review will be saved in the CCMS. If we
receive a similar complaint, we will reevaluate the case. If you have any remaining product
available, you do not need to save it.
Your iufonnation can be used along with any future reports to identify contamination of food
products and to make our food supply safer.
Sincerely,

Acting Program Manager


Consumer Complaint Monitoring System
Office of Public Health Science
Enclosure
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Case Overview
Case In Charge Of OPHS Alerts Were Sent To:
Case Type: Foreign Object
Reported Date: Wednesday, September 05, 2007
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Complainant State: ILLINOIS
Complainant District: Chicago, IL (50)
Incident Date: 9/5/2007
Original Statement:
Case Closing Reason:
Case Closing Remarks:
SUBJECT OF INQUIRY: Foreign Object
MANUF. NAME: Oscar Mayer
MANUF. ADDR1: 1-800-222,2323
MANUF. ADDR2: NO DATA
MANUF. CITY: NO DATA
MANUF. STATE: NO DATA
MANUF. ZIP: NO DATA
TYPE OF INJURYIILLNESS: NO DATA
HOSPITALIZATION: N
ATTENDING HEALTH PROF.: N
DOCTOR: NO DATA
HOSPITAL: NO DATA
HOSPITAL CITY: NO DATA
TYPE OF SYMPTOMS: NO DATA
OTHER DESC.: NO DATA
ONSET TIMES: NO DATA
REMARKS:Caller wants to report finding a bone inside an Oscar Mayer hotdog after biting into it. It
is triangular in shape, about 4mm in size. Will hold on to the product until she hears from us. Not
sure whether or not I have the correct EST number, caller had difficulty reading the label, part of it
was torn.
read a long series of numbers: 040126882002001 J24724
est 53/11 22:46
CCMS II Case Report For Case # 2007-6103
6123/2009 3:l6:13PM
Page 1 of4
Nature of Complaints
Is Primary Complaint Type Medical Visit
Yes
Foreign Object
Products
Country of Origin US
Product Brand Oscar Mayer
Hot Dogs
Other
No
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
9/3/2007 12:00:00AM
160z
Closed
Case Tasks
Brand: Oscar Mayer
Product Name: Hot Dogs
CCMS II Case Report For Case # 2007-6103
Hospitalized Life Threatening Complaint Description
No No
Page2of4
6/23/2009 3:16:i3PM
Case Notes
Created By: HOTLINE System
Created On: Tuesday, September 11, 2007
Modified By: HOTLINE System
Modified On', Tuesday, September 11,2007
Title: Case 20076103 OPHS
Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional
infonnation comes fOIWard. Letter explaining disposition of case will be sent to complainant.
Created By: HOTLINE System
Created On: Wednesday, September 5, 2007
Modrried By: HOTLINE System
Modified On: Wednesday, September 5, 2007
Title: Case 2007-6103 QPHS
Complaint has been reviewed. Identified establishment number returns no matches in GeMS or PSIS.
Created By: HOTLINE System
Created On: Tuesday, September 11, 2007
Modified By: HOTLINE System
Modified On: Tuesday, September 11, 2007
Title: Case 2007-6103 QPHS
I searched CCMS by brand and found no similar complaints reported within the last year.
Created By: HOTLINE System
Created On: Tuesday, September 11, 2007
Modified By: HOTLINE System
Modified On: Tuesday, September 11,2007
Title: Case 2007-6103 OPHS
I spoke with the complainant and she reiterated information initially reported. She unable to identify an establishment number from the
package. No injury was associated with incident.
CCMS II Case Report For Case # 20076103
Page 3 of4
6/23/2009 3:16:13PM
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Uploaded Documents
Added On Added By Document Name Document Title Size (KB)
11/07/2007 C:\Documents and Complainant Letter - uploaded by: 53.23
Settings\Al1 Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCM82TMP _dcca59bb
_b9aC 45ca_9151_Bdeb5667
16e3.data
CCMS IT Case Report For Case # 2007-6103 Page4of4
6/23/2009 3:16:13PM
(b) (6) (b) (6)
United States
Department of
Agriculture
October 03, 2007

1215 South Park Blvd
Freeport, IL 61032
Dear :
Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint regarding Oscar Mayer Hotdogs to the U.S. Department of
Agriculture's Food Safety and Inspection Service (FSIS). This complaint was assigned a case
number 61032007 and entered into our Consumer Complaint Monitoring System (CCMS),
which is an electronic database that records, evaluates, and tracks consumer complaints related to
FSISregulated foods.
After receiving your complaint, searched our records for similar complaints and wedetennined
that no additional complaints have been reported. The information you provided and the results
of our review will be saved in the CCMS. If we receive a similar complaint, we will reevaluate
the case. If you have any remaining product available, you do not need to save it.
Your infonnation will be used to help identify future tampering or adulteration of food products
and make our food supply safer.
Sincerely,

DVM
Acting Program Manager
Consumer Complaint Monitoring System
Office of Public Health Science
Enclosure
FS.IS .i$thepubtic health
poilltry, imdprocessed egg
....
Insp<lc1:ionAc1:;.andthEl.Eilg .. federal".:
. . '. "". ,',
.................. y. . ................... ' .. .
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Thursday, August 30, 2007
Entered By: HOTLINE System
Incident Date: 8/30/2007
Original Statement: SUBJECT OF INQUIRY: Foreign Object
MANUF. NAME: NO DATA
MANUF. ADDR1: NO DATA
MANUF. ADDR2: NO DATA
MANUF. CITY: Smithfiled
MANUF. STATE: VA
MANUF. ZIP: NO DATA
TYPE OF INJURY/ILLNESS: NO DATA
HOSPITALIZATION: N
ATTENDING HEALTH PROF.: N
DOCTOR: NO DATA
HOSPITAL: NO DATA
HOSPITAL CITY: NO DATA
TYPE OF SYMPTOMS: NO DATA
OTHER DESC.: NO DATA
ONSET TIMES: NO DATA
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: Hotline
Complainant State: ALABAMA
Complainant District: Jackson, MS (90)
REMARKS:Calier found a "green stick" inside a hot dog. Looks like a wood sliver. Smithfield brand.
doesnt remember when she bought them (about 3 weeks ago), doesn't remember when she ate it
or what stofe she bought them from. Smithfield brand.
Case Closing Reason:
Case Closing Remarks:
CCMS II Case Report For Case # 2007-6093
6/23/2009 3;22:21PM
Page 1 of5
Nature of Complaints
Is Primary Complaint Type Medical Visit
Yes
Foreign Object No
Products
Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
US
Smithfield
Jumbo Hot Dogs
Other
Beltsville, MD (75)
160z
Closed
Case Tasks
Brand: Smithfield
Product Name: Jumbo Hot Dogs
CCMS II Case RepOit For Case # 2007-6093
Hospitalized Life Threatening
No
612312009 3:22:21PM
No
Gwaltney of Smithfield,
Ltd.
Complaint Description
Page 2 of5
Case Notes
Created By: HOTLINE System
Created On: Tuesday, September 11,2007
Modified By: HOTLINE System
Modified On: Tuesday, September 11,2007
Title: Case 2007-6093 QPHS
Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional
information comes fOlWard. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by
letter.
Created By: HOTLINE System
Created On: Thursday, August 30,2007
Modified By: HOTLINE System
Modified On: Thursday, August 30,2007
Title: Case 2007-6093 QPHS
I searched CeMS by establishment number and found no similar complaints reported within the last year.
Review of PSIS data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint
and practices in the identified plant.
Created By: HOTLINE System
Created On: Friday, August 31, 2007
Modified By: HOTLINE System
Modified On: Friday, August 31,2007
Title: Case 2007-6093 OPHS
FYI. Alabama phone number (mother number) will be here for a few more weeks then wiJl be at the permanent home
number.
Permanent home number .WiJl keep the package and foreign object until she hears from us. The company is asking for
the product.
Created By: HOTLINE System
Created On: Tuesday, September 11, 2007
Modified By: HOTLINE System
Modified On: Tuesday, September 11,2007
Title: Case 2007-6093 OPHS
I spoke to the complainant. She stated that while boiling the hotdogs, she found a piece of wood floating in the water. Then while eating
one of the hotdogs, she came across another piece of wood, described as being about as long as the width of a cross section. No
injury was reportedly associated with the incident.
CCMS II Case Report For Case # 2007-6093
Page 3 of5
6/23/2009 3:22;21PM
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
United States
Department of
Agriculture
October 01, 2007



Dear
Food Safety
and Inspection
SeNice
Office 01
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a. complaint regarding Smithfield Jwnbo Hotdogs to the U.S.
Department of Agriculture's Food Safety and Inspection Service (PSIS). This complaint was
assigned a case nwnber 6093-2007 and entered into our Consumer Complaint Monitoring
System (CCMS), which is an electronic database that records, evaluates, and tracks consumer
complaints related to FSIS-regulated foods.
After receiving your complaint, FSIS reviewed the inspection records of the establishment that
produces the product and notified the manufacturer that we received a complaint regarding its
food product. To protect your privacy, your identity was not shared with the manufacturer.
FSIS did not find any conditions at the establishment that warrant further Agency action;
however, the manufacturer may conduct additional review. We also shared the complaint with
our inspection employees to ensure that they are aware of any potential issues with the
establishment in question.
The information you provided and the results of our review will be saved in the CCMS. If we
receive a similar complaint, we will reevaluate the case. If you have any remaining product
available, you do not need to save it.
Your information can be used along with any future reports to identify contamination of food
products and to make our food supply safer.
Sincerely,

DVM
Acting Program Manager
Consumer Complaint Monitoring System
Office of Public Health Science
Enclosure
(b) (6)
(b) (6)
(b) (6)
(b) (6)
United States
Department of
Agriculture
October 01, 2007
Food Safety
and inspection
Service
To: Gwaltney Of Smithfield Ltd
2175 Elmhurst Lane
Portsmouth, VA 23702-0000
From: Consumer Complaint Monitoring System
Food Safety and Inspection Service
Office of
Public Health
Sdence
Washington, D.C.
20250
Enclosed is a copy of a consumer complaint received by the U.S. Department of
Agriculture'S Food Safety and Inspection Service (FSIS). According to the consumer
report, the complaint involves a product produced by your establishment. Because of
confidentiality, the consumer information is not included in the report. FSIS has entered
the information into the Consumer Complaint Monitoring System - an electronic database
designed to document and track all consumer complaints received by the agency.
FSIS has determined that no official action is necessary at this time. However, we will
appreciate your review of the complaint and any voluntary actions on your part to address
it. You do not need to reply to this communication.
Si

/ .
DVM
Acting Program Manager
Consumer Complaint Monitoring System
Office of Public Health Science
Enclosure
(b) (6)
(b) (6)
Case Overview
Case In Charge Of OPHS Alerts Were Sent To:
Case Type: Illness, Foreign Object
Reported Date: Thursday, August 30, 2007
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Complainant State: SOUTH CAROLINA
Complainant District: Raleigh, NC (80)
Incident Date: 8/29/2007
Original Statement:
Case Closing Reason:
Case Closing Remarks:
SUBJECT OF INQUIRY: Foreign Object
MANUF. NAME: Gwaltney Foods
MANUF. ADDR1: www.gwaltneyfoods.com
MANUF. ADDR2: NO DATA
MANUF. CITY: Smithfield
MANUF. STATE: VA
MANUF. ZIP: 23431-0489
TYPE OF INJURYIILLNESS: possible stomach ache
HOSPITALIZATION: N
ATTENDING HEALTH PROF.: N
DOCTOR: NO DATA
HOSPITAL: NO DATA
HOSPITAL CITY: NO DATA
TYPE OF SYMPTOMS: other
OTHER DESC.: stomach ache
ONSET TIMES: other:???
REMARKS:We're quite worried about having eaten hot dogs with plastic strips: clear plastic with
black stripes: about 1.5-2 inches in length, and some smaller pieces. My little one, 7 years old, has
had stomach aches.
It's been a couple of days and we're concerned.
CCMS II Case Report For Case # 2007-6090
612312009 3:26:04PM
Page 1 00
Nature of Complaints
Is Primary Complaint Type Medical Visit
Illness No
Yes
Foreign Object No
Products
Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
US
Gwaltney Great Dogs
Hot Dogs
Other
8/20/2007 12:00:00AM
16 oz
Closed
Case Tasks
Brand: Gwaltney Great Dogs
Product Name: Hot Dogs
CCMS II Case Report For Case # 20076090
Hospitalized Life Threatening Complaint Description
No No
No No
Page 2 of3
6/2312009 3:26:04PM
Case Notes
Created By: HOTLINE System
Created On: Thursday, August 30,2007
Modified By: HOTLINE System
Modified On: Thursday, August 30, 2007
Title: Case 2007-6090 OPHS
This is a duplicate of case#6089-2007 and will be closed.
ceMS II Case Report For Case # 2007-6090
Pag!;:30f3
6/23/2009 3:26:04PM
(b) (6)
Case Overview
Case In Charge Of OPHS
Case Type:
Reported Date: Thursday, February 01, 2007
Entered By: HOTLINE System
Incident Date: 2/1/2007
Original Statement: SUBJECT OF INQUIRY: Foreign Object
MANUF. NAME: Foster Farms
MANUF. ADDR1: 800-255-7227
MANUF. ADDR2: P.o. Box 306
MANUF. CITY: Livingston
MANUF. STATE: CA
MANUF. ZIP: 95334
TYPE OF INJURY/ILLNESS: NO DATA
HOSPITALIZATION: N
ATTENDING HEALTH PROF.: N
DOCTOR: NO DATA
HOSPITAL: NO DATA
HOSPITAL CITY: NO DATA
TYPE OF SYMPTOMS: NO DATA
OTHER DESC.: NO DATA
ONSET TIMES: NO DATA
Alerts Were Sent To:
Case Status: Active
Entered By Agency: Hotline
Complainant Slate: TEXAS
Complainant District: Dallas, TX (40)
REMARKS:Found a INSECT (7) inside the breaded part of a corn dog: size about .5 inch; black in
color; off-shaped
Case Closing Reason:
Case Closing Remarks:
CCMS II Case Report For Case # 2007-5401
6/2312009 4:37:29PM
Page 1 of4
Products
country of Origin US
Product Brand Foster Farms
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
Chicken Franks--corn Dogs
Other
Jackson, MS (90)
1/25/2006 12:00:00AM
160z/6-pk
Closed
90
Case Tasks
Brand: Foster Farms
Product Name: Chicken Franks--corn Dogs
CCMS II Case Report For Case # 2007-5401
Packaging Foster Poultry Farms
Page 2 of4
6/23/2009 4:37:29PM
Case Notes
Created By: HOTLINE System
Created On: Monday, February 5, 2007
Modified By: HOTl1NE System
Modified On: Monday, February 5, 2007
Title: Case QPHS
S:\.>"'-,'
ht': }i-C;-
Searched by establishment number and found two complaints reported to CCMS within the last year concerning alleged rodent
droppings/excrement, but none concerning insects.
Review of PBIS data within the last 6 months revealed no noncompHances that suggest a direct relationship between this complaint
and practices in the identified plant.
Created By: HOTLINE System
Created On: Wednesday, February 14, 2007
Modified By: HOTLINE System
Modified On: Wednesday, February 14, 2007
Title: Case QPHS
CCMS history indicates that rodent droppings, wonns, and other extraneous materials are commonly reported for this type of product,
and usually shown to be burnt batter. Based on this history and the absence of NRs in PSIS, this case will be closed.
Letter explaining disposition of case will be sent to complainant. Plant wiIJ be informed of complaint by letter.
Created By: HOTLINE System
Created On: Wednesday, February 14, 2007
Modified By: HOTLINE System
Modified On: Wednesday, February 14, 2007
Title: Case QPHS
I spoke to the complainant. She described the object as being undefineable black material and was not sure if it was an insect or
something else. I explained to her that based on past history, the material most likely was burnt batter.
Created By: HOTLINE System
Created On: Thursday, February 8, 2007
Modified By: HOTLINE System
Modified On: Thursday, February 8, 2007
Title: Case 2007-5401 QPHS
Attempted to contact complainant to clar'lfy complaint description, without success. Left voicemaiL
CCMS II Case Report For Case # 2007-5401
6123/2009 4:37:29PM
Page 3 of4
(b) (6)
(b) (6)
(b) (6)
(b) (6)
' ~ ' '" " , ,,' '_. ,,,, -
Uploaded Documents
Added On Added By Document Name Document Title Size (KB)
03/29/2007 C:\Documents and complainant letter 76.78
Settings\AlI Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _2d576993
-
be58_ 43e4_ab2d_af244c40
79ge,data
CCMS II Case Report For Case # 2007"5401 Page4of4
6/23/2009 4:37:29PM
(b) (6)
USDA
''''''r_
United States
Department of
Agricuiture
February 28, 2007


Dear
Food Safely
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint regarding Foster Farms Com Dogs to the U.S. Department
of Agriculture's Food Safety and Inspection Service (FSIS). This complaint was assigned a case
number 5401-2007 and entered into our Consumer Complaint Monitoring System (CCMS),
which is an electronic database that records, evaluates, and tracks consumer complaints related to
FSIS-regulated foods. . .
After receiving your complaint, FSIS reviewed the inspection records of the establishment that
produces the product and notified the manufacturer that we received a complaint regarding its
food product. To protect your privacy, your identity was not shared with the manufacturer.
FSIS did not find any conditions at the establishment that warrant further Agency action;
however, the manufacturer may conduct additional review. We also shared the complaint with
our inspection employees to ensure that they are aware of any potential issues with the
establishment in question.
The information you provided and the results of our review will be saved in the CCMS. If we
receive a similar complaint, we will reevaluate the case. If you have any remaining product
available, you do not need to save it.
Your information can be used along with any future reports to identify contamination of food
products and to make our food supply safer.
Sincerely,
DVM
Acting Program Manager
Consumer Complaint Monitoring System
Office of Public Health Science
Enclosure
(b) (6)
(b) (6)
(b) (6)
(b) (6)
,,i."";! i.,"--,;:l: (;-.ci' 'n

Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Tuesday, July 17, 2007
Entered By: HOTLINE System
Incident Date: 7/17/2007
Original Statement: SUBJECT OF INQUIRY: Foreign Object
MANUF. NAME: NO DATA
MANUF. ADDR1: NO DATA
MANUF. ADDR2: NO DATA
MANUF. CITY: NO DATA
MANUF. STATE: NO DATA
MANUF. ZIP: NO DATA
TYPE OF INJURY/ILLNESS: NO DATA
HOSPITALIZATION: N
ATTENDING HEALTH PROF.: N
DOCTOR: NO DATA
HOSPITAL: NO DATA
HOSPITAL CITY: NO DATA
TYPE OF SYMPTOMS: NO DATA
OTHER DESC.: NO DATA
ONSET TIMES: NO DATA
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: Hotline
Complainant State: NEW YORK
Complainant District: Albany, NY (65)
REMARKS:Caller's son choked on a plastic wrapper found inside a hot dog. He ate one and found
another wrapper inside the hot dog. Has his hot dog and wrapper in freezer (gave son's to company)
Called from work did not have all information on package. Couldn't remember purchase date (about
2 weeks before 6/20/2007.
Case Closing Reason:
Case Closing Remarks:
CCMS II Case Report For Case # 2007-5958
6/23/2009 3:36:55PM
Page 1 of5
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No
Products
country of Origin US
Product Brand Sebrett
Product Date
Product Name Hot Dogs
Species Other
Est. District Name Albany, NY (65)
Processing Type
Purchase Date
Package 51b
Case Status Closed
Lot:
05281 M 65
Packaging PRG Packing Corp Ye,
Case Tasks
Brand: Sebrett
Product Name: Hot Dogs
CCMS II Case Report For Case # 2007-5958 Page2of5
6/23/2009 3:36:55PM
Case Notes
Created By: HOTLINE System
Created On: Thursday, July 26, 2007
Modified By: HOTLINE System
Modified On: Thursday, July 26, 2007
Title: Case 2007-5958 OPHS
Review of PSIS data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint
and practices in the identified plant.
Created By: HOTLINE System
Created On: Tuesday, July 24, 2007
Modified By: HOTLINE System
Modified On: Tuesday, July 24,2007
Title: Case 2007-5958 OPHS
Attempted to contact the complainant. No answer. Left a message.
Created By: HOTLINE System
Created On: Monday, August 6, 2007
Modified By: HOTLINE System
Modified On: Monday, August 6,2007
Title: Case 2007-5958 OPHS
I:"eged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional
information comes fOlWard. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by
r
etter
.
Created By: HOTLINE System
Created On: Tuesday, July 17, 2007
Modified By: HOTLINE System
Modified On: Tuesday, July 17, 2007
Title: Case 2007-5958 OPHS
I searched CCMS by establishment number and brand and found no similar complaints reported within the last year.
CCMS II Case Report For Case # 2007-5958
Page 3 of5
6/23/2009 3:36:55PM
(b) (6)
(b) (6)
(b) (6)
(b) (6)
C .. </"."'.1'< ',r.
Created By: HOTLINE System
Created On: Thursday, July 26, 2007
Modified By: HOTLINE System
Modified On: Thursday, July 26, 2007
Title: Case 2007-5958 OPHS
Spoke with complainant. He indicated that his sone was eating a hot dog when he started choking on a white piece of plastic made of
the same material as the wrappers. No injury nor illness resulted. He also was eating a hot dog when he began choking as well on a
foreign object of the same type. It was about 1-2 inches long. Complainant also indicated that the labeling had no expiration date. He
spoke with a representative from the company and they tested the first plastic piece and it was determined that it was indeed a wrapper
and not casing. Complainant has product on-hand.
Created By: HOTLINE System
Created On: Monday, July 30, 2007
Modified By: HOTLINE System
Modified On: Monday, July 30, 2007
Title: Case 2007-5958 ESTABLISHMENT
Incident appears isolated, but due to the public health hazard and associated injury, OPHS recommends the complaint be shared with
the IIC for review. No report is necessary.
Uploaded Documents
Added On Added By Document Name Document Title Size (KB)
01/03/2008 C:\Documents and Establishment Letter - uploaded by: 43.30
Settings\A11 Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _62ecc2b3
_af44_ 4922_bbfe...:.5444eacfe
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01/03/2008 C:\Oocuments and Establishment Letter_report - uploaded by: 33.94
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Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _b135e466
_7289_ 4066_ac5e_883e2cdc
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01/03/2008 C:\Documents and Complainant Letter - uploaded by: 65.18
Settings\A1J Users\Application
Dal:a\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _37df829b
_d8cd_ 4ae1_8039_d6a46b4e
ed68.data
CCMS II Case Report For Case # 2007-5958 Page4of5
6/23/2009 3;36:55PM
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b)
(6)
(b) (6)
United States
Department of
Agriculture
August 06, 2007
To: Prg Packing
Food Safety
and Inspection
Service
1560 Boone Ave
Bronx, NY 10460-0000
From: Consumer Complaint Monitoring System
Food Safety and Inspection Service
Office of
Public Health
Science
Washington. D.C.
20250
Enclosed is a copy of a consumer complaint received by the U.S. Department of
Agriculture's Food Safety and Inspection Service (FSIS). According to the consumer
report, the complaint involves a product produced by your establishment. Because of
confidentiality, the consumer information is not included in the report. FSIS has entered
the information into the Consumer Complaint Monitoring System - an electronic database
designed to document and track all consumer complaints received by the agency.
The complaint will be shared with the FSIS Inspector-In-Charge (IIC) at your
establishment. The lIC will examine the complaint and determine whether further
investigation at the plant is required.
You do not need to reply to this communication. However, we will appreciate your
review ofthe complaint and any voluntary actions on your part to address it.
Surveillance Epidemiologist
Consumer Complaint Monitoring System
Human Health Sciences Division
Office of Public Health Science
Enclosure
(b) (6) (b) (6)
Case Number: 5958-2007
Date Reported: 07117/2007
Establishment Number As Reported By Consumer: 5281
Agency Standard Format:
05281 M05281 P
Prg Packing
Bronx, NY
Product Brand: Sabrett
Product Name: Hot Dogs
Package Size: 5lb
Codes:
Purchase Point:
Price Club
Commack, NY
Date:
Primary Complaint: FOREIGN OBJECT
Complainant Comment: Caller's son choked on a plastic wrapper found inside a hot
dog. Complainant ate one and found another wrapper inside the hot dog. Has his hot dog
and wrapper in freezer (gave son's to company). Couldn't remember purchase date (about
2 weeks before 6/20/2007.
Medical Visit: Not Applicable
Sampling Instructions: None
NOTICE: REPORT CONTAINS UNVERIFIED INFORMATION FURNISHED
BY COMPLAINANT
United States
Department of
Agriculture
August 06, 2007


Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D. C.
20250
Thank you for submitting a complaint involving Sabrett Hot Dogs to the U.S. Department of
Agriculture's Food Safety and Inspection Service (FSIS). This complaint was assigned a case
number 5958-2007 and entered into our Consumer Complaint Monitoring System (CCMS),
which is an electronic database that records, evaluates, and tracks consumer complaints related to
FSIS-regulated foods.
After receiving your complaint, FSIS reviewed the inspection records of the establishment that
produces the product and notified the manufacturer that we received a complaint regarding its
food prodUct. To protect your privacy, your identity was not shared with the manufacturer.
FSIS did not find any conditions at the establishment that warrant further Agency action;
however, the manufacturer may conduct additional review. We also shared the complaint with
our inspection employees to ensure that they are aware of any potential issues with the
establishment in question.
The information you provided and the results of our review will be saved in the CCMS. If we
receive a similar complaint, we will reevaluate the case. If you have any remaining product
available, you do not need to save it.
Your information can be used along with any future reports to identifY contamination offood
products and to make our food supply safer.
D.V.M.
rveiIlance Epidemiologist
Consumer Complaint Monitoring System
Human Health Sciences Division
Office of Public Health Science
Enclosure

'pocilby,
. . labeled ... ....

(b) (6)
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Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Alerts Were Sent To:
Reported Date: Wednesday, July 11,2007
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Complainant State: MICHIGAN
Complainant District: Madison, WI (45)
Incident Date: 7/1112007
Original Statement:
Case Closing Reason:
Case Closing Remarks:
SUBJECT OF INQUIRY: Foreign Object
MANUF. NAME: NO DATA
MANUF. ADDR1: NO DATA
MANUF. ADDR2: NO DATA
MANUF. CITY: NO DATA
MANUF. STATE: NO DATA
MANUF. ZIP: NO DATA
TYPE OF INJURY/ILLNESS: NO DATA
HOSPITALIZATION: N
ATTENDING HEALTH PROF.: N
DOCTOR: NO DATA
HOSPITAL: NO DATA
HOSPITAL CITY: NO DATA
TYPE OF SYMPTOMS: NO DATA
OTHER DESC.: NO DATA
ONSET TIMES: NO DATA
REMARKS:Calier found a "Iockwasher" (part of a machine) inside a hot dog. She is really concern
because somebody or even a kid can get hurt. Caller does not have the package with her Oust the
foreign object). Name of the product is "Ball Park Hot dogs" from Sam's Club. (-30 hot
dogs/pakage)
She bought the product about 2-3 weeks ago. She used a couple on July 4th and found the foreign
object last friday (07106/07).
CCMS II Case Report For Case # 2007-5938
6/23/2009 3;40:09PM
Page 1 of4
Nature of Complaints
Is Primary Complaint Type Medical Visit
Yes
Foreign Object
Products
Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
US
Ball Park
Hot Dogs
Other
-30/pkge
Closed
Case Tasks
Brand: Ball Park
Product Name: Hot Dogs
CCMS II Case Report For Case # 2007-5938
No
Hospitalized Life Threatening Complaint Description
No No
Pagelof4
6/23/2009 3:40:09PM
Case Notes
Created By: HOTLINE System
Created On: Tuesday, July 24, 2007
Modified By: HOTLINE System
Modified On: Tuesday, July 24, 2007
Title: Case 2007-5938 OPHS
Spoke with complainant, she found a smalilockwasher in one of the hot dogs in a 30 pk. 6 of the hot dogs were consumed and no
foreign objects were found. Complainant has the rest of the product in her freezer. No injuries. She does not have the packaging, but
did contact Ball Park.
Created By; HOTLINE System
Created On: Wednesday, July 25, 2007
Modified By: HOTLINE System
Modified On: Wednesday, July 25, 2007
Title: Case 2007-5938 OPHS
Alleged incident appears isolated. Case will be archived and reevaluated should a similar complaint be reported or additional
information comes fOIWard. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by
letter.
Created By: HOTLlNE System
Created On: Thursday, July 12, 2007
Modified By: HOTLINE System
Modified On: Thursday, July 12, 2007
Title: Case 2007-5938 OPHS
I searched CCMS by product brand and name and found no similar complaints reported within the last year. No establishment number
provided.
Uploaded Documents
Added On Added By Document Name Document Title Size (KB)
08/14/2007 C:\Documents and Complainant Letter - uploaded by: 56.07
Settings\A1I Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _3a016605
_8124_ 4c7b_b715_8f777b4e
0030.data
CCMS II Case Report For Case # 2007-5938 Page 3 of4
6/23/2009 3:40:09PM
(b) (6)
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(b) (6)
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July 25, 2007
United States
Department of
Ag ricultu re

:
Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250
Thank you for submitting a complaint regarding Ball Park Hot Dogs to the U.S. Department of
Agriculture's Food Safety and Inspection Service (PSIS). Ibis complaint was assigned a case
number 5938-2007 and entered into our Consumer Complaint Monitoring System (CCMS),
which is an electronic database that records, evaluates, and tracks consumer complaints related to
FSIS-regulated foods.
After receiving your complaint, searched our records for similar complaints and we determined
that no additional complaints have been reported. The information you provided and the results
of our review will be saved in the CCMS. If we receive a similar complaint, we will reevaluate
the case. If you have any remaining product available, you do not need to save it.
Your information will be used to help identify future tampering or adulteration of food products
and make our food supply safer.
D.V.M.
rveillance Epidemiologist
Consumer Complaint Monitoring System
Human Health Sciences Division
Office of Public Health Science
Enclosure
(b) (6)
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(b) (6)
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Case Overview
Case In Charge Of OPHS
Case Type:
Reported Date: Thursday, June 14, 2007
Entered By: HOTLINE System
Incident Date: 6/14/2007
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: Hotline
Complainant State: MISSISSIPPI
Complainant District: Jackson, MS (90)
Original Statement: SUBJECT OF INQUIRY: Appearance of Product
Case Closing Reason:
Case Closing Remarks:
MANUF. NAME: Bryan
MANUF. ADDR1: NO DATA
MANUF. ADDR2: NO DATA
MANUF. CITY: West Point
MANUF. STATE: MS
MANUF. ZIP: 39773
TYPE OF INJURYIILLNESS: NO DATA
HOSPITALIZATION: N
ATTENDING HEALTH PROF.: N
DOCTOR: NO DATA
HOSPITAL: NO DATA
HOSPITAL CITY: NO DATA
TYPE OF SYMPTOMS: NO DATA
OTHER DESC.: NO DATA
ONSET TIMES: NO DATA
REMARKS:Caller says husband bit into corn dog and there is blue inside of the hot dog.
CCMS II Case Report For Case # 20075869
6/2312009 3:43:20PM
Page 1 of4
Products
Country of Origin
Product Brand
Product Date
Product Name
Species
Est District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
00894 P
US
Bryan
Beef Corn Dog
Other
Dalias, TX (40)
6/7/2007 12:00:00AM
120z
Closed
40
Case Tasks
Brand: Bryan
Product Name: Beef Corn Dog
CCMS n Case Reprut For Case # 20075869
Packaging
6/23/2009 3:43:20PM
Bryan Foods, Inc. - A
Subsidia
Page 2 of4
Case Notes
Created By: HOTLINE System
Created On: Thursday, June 21, 2007
Modified By: HOTLINE System
Modified On: Thursday, June 21, 2007
Title: Case 2007-5869 OPHS
I spoke with the complainant's husband. He stated that when he bit into corndog, he observed what appeared to be a small blue foreign
object of unknown origin in the inside of the product. No illness or injury resulted from incident.
Created By: HOTLINE System
Created On: Tuesday, June 19, 2007
Modified By: HOTLINE System
Modified On: Tuesday, June 19, 2007
Title: Case 2007-5869 OPHS
I searched GeMS by establishment number and brand - found no similar complaints reported within the last year. Review of PBIS data
within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint and practices in the
identified plant.
Created By: HOTLINE System
Created On: Thursday, June 28, 2007
Modified By: HOTLINE System
Modified On: Thursday, June 28, 2007
Title: Case 2007-5869 OPHS
Alleged incident appears isolated. Case wiJ) be archived and reevaluated should a similar complaint be reported or additional
information comes forward. Letter explaining disposition of case will be sent to complainant. Plant will be informed of complaint by
letter.
CCMS II Case Report For Cas(l # 2007-5869 Pag(l30f4
6/2312009 3:43:20PM
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Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Alerts Were Sent To:
Reported Date: Friday, April 06, 2007
Entered By: COMPLIANCE System
Incident Date: 4/4/2007
Case Status: Closed
Entered By Agency: Compliance
Complainant State: CALIFORNIA
Original Statement:
Case Closing Reason:
Case Closing Remarks:
Complainant District: Alameda, CA (05)
COMPLAINT PURCHASED A CORNDOG FROM WEINERSCHNITZEL. THE COMPLAINT'S SON
WAS EATING THE CORN DOG AND ALMOST CHOKED ON A 2" BY 3" OF PLASTIC THAT WAS
IMBEDDED IN THE HOT DOG PORTION OF THE CORN DOG. THE COMPLAINTANT
INDICATED THAT THERE WERE BLACK STRIPES ON THE PIECE OF PLASTIC. (THE
DESCRIPTION GIVEN IS SIMILAR TO THAT OF CASING USED FOR THE COMMERCIAL
PRODUCTION OF HOT DOGS.) THE CONSUMER BOUGHT THE PRODUCT ON MARCH 19,
2007, AND WENT TO VISIT THEIR DOCTOR ON MARCH 21,2007. THE CONSUMER WAS
EXPERIENCING DIRRHEA AND CRAMPING THE FOLLOWING EVENING AFTER EATING A
PORTION OFTHE CORN DOG. HE WENT VISIT A FAMILY PRACTIONER TWO DAYS LATER.
.
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No
CCMS II Case Report For Case # 20075643
6/23/2009 3:45:29PM
Page 1 of5
Products
Country of Origin US
Product Brand GALARDI CORN DOG CHICKEN 2.670Z
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
WEINERSCHNITZEL CORN DOG
Poultry
Alameda, CA (05)
Package 1 CORN DOG BOUGHT BY CONSUMER; REST. RECEIVES 120CT
Case Status Closed
Lot:
061378 P 05
Case, Tasks
Brand: GALARDI CORN DOG CHICKEN 2,670Z
Product Name: WEINERSCHNITZEL CORNDOG
CCMS II Case R<:port For Case # 2007-5643
Packaging Foster Farms - Deli Plant
6/23/2009 3:45:29PM
Page2of5
Case Notes
Created By: COMPLIANCE System
Created On: Wednesday, April 18, 2007
Modified By: COMPLIANCE System
Modified On: Wednesday, April 18, 2007
Title: Case ESTABLISHMENT
Because of the recurrent plastic complaints, OPHS asks for an lie report on plastic control at the establishment.
Created By: COMPLIANCE System
Created On: Friday, April 13, 2007
Modified By: COMPLIANCE System
Modified On: Friday, April 13, 2007
Title; Case 2007-5643 OPHS
Search of ceMS by 8stab number identified two other foreign object complaints concerning plastic that are similar to this complaint.
The establishment is 61378 P. The last complaint 5309-2007 resulted in an lie review. Given that thisis the third such complaint OPHS
requests that this complaint be forwarded to the IIC for an investigation into the processing practices at the plant that may lead to
plastic being found within the corn dogs.
Created By: COMPLIANCE System
Created On: Thursday, May 17, 2007
Modified By: COMPLIANCE System
Modified On: Thursday, May 17, 2007
Title: Case 2007-5643 EIAO ESTABLISHMENT
Establishment submitted a report in response to CCMS cases 5643-2007 and 5609-2007. According to the report, the in-house
investigation revealed that the problem was derived from the stainless steel (S/S) thrust collars on the frank stuffing machine. The
establishment has replaces the SIS thrust collar with a plastiC thrust collar.
Report also indicated that, no product from the "pack date" in question was available on inventory for sampling. However, similar
p,uuue,. ,w"" U.'.)W' ".u,. , 'u.' :'e' ,,,uu.':U"".',"," ,,,.
products and evaluate the presence of casing fragment in product). Establishment reported that, result of the sampling did not reveal
presences of casing/casing fragment in product sampled.
Establishment proposed to monitor the stuffing equipment for the next two weeks including, daily collection of 23 -30 franks per day for
evaluation.
Created By: COMPLIANCE System
Created On: Friday, April 13, 2007
Modified By: COMPLIANCE System
Modified On: Friday, April 13, 2007
Title: Case 2007-5643 OPHS
Contatced the complainant. She states that this incident occurred in MArch 2007. Her son bit into a com dog that contained a large
piece of plastic within the dog. There was no injury associated with the complaint although he was taken to the doctor for treatment of
food pOisoning. According to the Health Hazard Evaluation Board on bones and foreign objects, particles greater than 0.8 inches in
size may pose a safety risk. Given the shape of the object thereis a concern for a possible choking hazard.
CCMS II Case Report For Case # 2007-5643
Page 3 of5
6/23/2009 3:45:29PM
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Created By: COMPLIANCE System
Created On: Friday, April 6, 2007
Modified By: COMPLIANCE System
Modified On: Friday, April 6, 2007
Title: Case 2007-5643 COMPLAINANT
Complaintant was referred to USDA Office from LA. Couty Health Department. L.A. Couty Health Department conducted an inspection
of the Weinerschnitzel Restaurant on March 20, 2007. They day after the complaint was received at their office. Once referred to the
USDA office in Diamond Bar on March 21, 2006, EIAO attempted contacting the conplaintant 4 times and left messages
with no success. returned messages on April 4, 2007. AUhis point, E;IAO, was given the complaint
to invesitgate.
On March 30, 2007, , L.A. County Health Inspector, faxed her report to EIAO regarding this complaint.
Enclosed in the report were findings of issues with holding temperatures for hot product.
On March 21, 2007, took her son, , who has consumer part of the corn dog to visit their Family Practioner,
at had been
experiencing diarrhea and cramping for two days. diagnosed with gastroenteritis and prescribed
Amoxicillin, an antibiotic, and Lonox, an antiperistaltic and anticholinergic. During my phone conversation with she
indicated that her son did not go to work that week due to his illness. She indicated that her son did not have any blood tests or fecal
analysis conducted by the doctor.
EIAO spoke with the owner of the Weinerschnitzel restaurant to determine the origin of the corndog receieved by the
Weinerschnitzel. Health Inspector, also provided a invoice with information regarding the origin of the hotdogs, obtained
during her initial inspection. After speaking with General Manager of Prepared Foods at Foster Farms in Livingston,
CA. He confirmed that Foster.Farms, Est. 06137B-P in Livingston, CA, in the only Foster Farms establishment that produces Galardi
Brand corndogs for the Weinerschnitzel Corporation.
Created By: COMPLIANCE System
Created On: Monday, April 9, 2007
Modified By: COMPLIANCE System
Modified On: Monday, April 9, 2007
Title: Case 2007-5643 OPHS
rmPlaiO' ,eviewed.
I
Created By: COMPLIANCE System
Created On: Tuesday, May 22, 2007
Modified By: COMPLIANCE System
Modified On: Tuesday, May 22, 2007
Title: Case 2007-5643 OPHS
Corrective actions will be taken in response to this issue. Case will be archived and reevaluated should a similar complaint be reported
or additional information comes forward. Letter explaining disposition of case will be sent to complainant.
Created By: COMPLIANCE System
Created On: WedneSday, April 18, 2007
Modified By: COMPLIANCE System
Modified On: Wednesday, April 18, 2007
Title: Case 2007-5643 ESTABLISHMENT
I forwarded and shared the information to FSIS inspection team for review and further investigations into processing practices at the
plant.
CCMS II Case Report For Case # 2007-5643 Page4of5
6/23/2009 3:45:29PM
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Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Tuesday, March 27, 2007
Entered By: COMPLIANCE System
Incident Date: 3/27/2007
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: Compliance
Complainant State: ILLINOIS
Complainant District: Chicago, IL (50)
Original Statement: ate a hot dog and found the plastic in her mouth.
Case Closing Reason:
Case Closing Remarks:
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Ufe Threatening Complaint Description
Yes
Foreign Object No No No
CCMS II Case Report For Case # 2007-5609
6/23/2009 3:46:31PM
Page 1 of5
(b) (6)
Products
country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
061378 P
US
Foster Farms
3/27/2007 9:44:34AM
Turkey Hot Dogs
Other
Alameda, CA (05)
1/26/2007 12:00:00AM
plastic, 16 oz.
Closed
05
Case Tasks
Brand: Foster Farms
Product Name: Turkey Hot Dogs
CCMS II Case Report For Case # 2007-5609
Packaging Foster Farms ~ Deli Plant Yes
Page2of5
6/23/2009 3:46;3IPM
Case
1)-;'p,"F;C'_': ,-
~ i , % , '>;,,-,-L ;::1>:
Notes
Created By: COMPLIANCE System
Created On: Thursday, March 29, 2007
Modified By: COMPLIANCE System
Modified On: Thursday, March 29, 2007
Title: Case 2007-5609 OPHS
I:earched GGMS by e,t oumber aod fouod Doe receot complaiot (ca,e 5161-2006) for material cooai,teot with caai09. Review of PBIS
data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint and practices in the
fdentified plant.
Created By: COMPLIANCE System
Created On: Monday, April 2, 2007
Modified By: COMPLIANCE System
Modified On: Monday, April 2, 2007
Title: Case 2007-5609 COMPLAINANT
Because of the recurrent plastic complaints and the potential for choking, OPHS asks that this case be verified. Case recommended to
be investigated due to the potential for health hazard. Complainant district, please make arrangements with complainant to visual!y
verity the establishment and any lot numbers from the index package. Obtain photographs and post findings in CCMS.
Created By: COMPLIANCE System
Created On: Friday, April 6, 2007
Modified By: COMPLIANCE System
Modified On: Friday, April 6, 2007
Title: Case 2007-5609 EJAO ESTABLISHMENT
EJAO shared information pertaining to CCMS case# 5609-2007 with the IIC.
Created By: COMPLIANCE System
Created On: Tuesday, April 3, 2007
Modified By: COMPLIANCE System
Modified On: Tuesday, April 3, 2007
Title: Case 2007-5609 CHICAGO DISTRICT OFFICE COMPLAINANT
An EIA Officer will be assigned to inveatigate at the complainant level. Findings will be posted.
CCMS II Case Report For Case # 2007-5609
6/2312009 3:46;31PM
Page 30[5
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" " "
Created By: COMPLIANCE System
Created On: Friday, March 30, 2007
Modified By: COMPLIANCE System
Modified On: Friday, March 30, 2007
Title: Case QPHS
I spoke to the complainant. She described finding soft, clear plastic marked with a black line down the side inside of the hotdog. No
injury associated with incident
Created By: COMPLIANCE System
Created On: Friday, April 13, 2007
Modified By: COMPLIANCE System
Modified On: Friday, April 13, 2007
Title: Case 2007-5609 OPHS
Case will be archived and reevaluated should a similar complaint be reported. Letter explaining disposition of case will be sent to
complainant. Plant will be informed of complaint by letter.
Created By: COMPliANCE System
Created On: Thursday, April 5, 2007
Modified By: COMPLIANCE System
Modified On: Thursday, April 5, 2007
Title: Case 2007-5609 ESTABLISHMENT
Complaint could not be verified because evidence has been discarded. OPHS asks that this case be shared with the IIC due to the
recurrence of this complaint and the potential for health hazard. No report is requested at this time.
Created By: COMPLIANCE System
Created On: Tuesday, April 3, 2007
Modified By: COMPLIANCE System
Modified On: Tuesday, April 3, 2007
Title: Case 2007-5609 COMPLAINANT
This morning, EIAO received the instruction of investigating the case from FLS Dr. who provided
detailed information about product and complainant. EIAO immediately contacted the complainant and let her know
that if EIAO could meet her and verify the defected product Turkey Franks including taking photos for the foreign object.
,,uW.'.', ,_,_. ': '," _,,' u" ,""
said to her that she could throwaway. She said that the product was purchase about two month ago at "Food 4 Less" on South Damen
Ave. and it was not boughtfrom "Fair Play." She went on and stated that she was advised by her lawyer to make the complaint. To
follow up the case, EIAO went to POP "Food 4 Less" store located on South Damen and interviewed the Meat Department Manager
acknowledged that he has never received any complaint about the product. EIAO randomly picked up
a pack of product from the display shelf and purchased a pack of Turkey Franks (Foster Farms, Est. P-6137B, Net wr 16 oz, sale by
April 23, 2007). Subsequently, EIAO opened the package breaking the hot dogs did not found any foreign subject.
CCMS II Case Report For Case # 2007-5609 Page 4 of5
6123/2009 3;46:31PM
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Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Tuesday, March 27, 2007
Entered By: COMPLIANCE System
Incident Date: 3/27/2007
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: Compliance
Complainant State: ILLINOIS
Complainant District: Chicago, IL (50)
Original Statement: ate a hot dog and found the plastic in her mouth.
Case Closing Reason:
Case Closing Remarks:
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Foreign Object No No No
ceMS IT Case Report For Case # 2007-5609
612312009 4:23:01PM
Page 1 of5
(b) (6)
Products
Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
061378 P
US
Foster Farms
3/27/2007 9:44:34AM
Turkey Hot Dogs
Other
Alameda, CA (05)
1/26/2007 12:00:00AM
plastic, 16 oz.
Closed
Case Tasks
Brand: Foster Farms
Product Name: Turkey Hot Dogs
CCMS II Case Report For Case # 20075609 Page2of5
6/23/20094:23:01PM
Case Notes
Created By: COMPLIANCE System
Created On: Thursday, March 29, 2007
Modified By: COMPLIANCE System
Modified On: Thursday, March 29, 2007
Title: Case 2007-5609 QPHS
Searched CeMS by est number and found one recent complaint (case 5161-2006) for material consistent with casing. Review of PSIS
data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint and practices in the
identified plant.
Created By: COMPLIANCE System
Created On: Monday, April 2, 2007
Modified By: COMPLIANCE System
Modified On: Monday, April 2, 2007
Title: Case 2007-5609 COMPLAINANT
Because of the recurrent plastiC complaints and the potential for choking, OPHS asks that this case be verified. Case recommended to
be investigated due to the potential for health hazard. Complainant district, please make arrangements with complainant to visually
verify the establishment and any lot numbers from the index package. Obtain photographs and post findings in CCMS.
Created By: COMPLIANCE System
Created On: Friday, April 6, 2007
Modified 8y: COMPLIANCE System
Modified On: Friday, April 6, 2007
Title: Case 2007-5609 EIAO ESTABLISHMENT
EIAO shared information pertaining to CCMS case# 5609-2007 with the IIC.
Created 8y: COMPLIANCE System
Created On: Tuesday, April 3, 2007
Modified By: COMPLIANCE System
Modified On: Tuesday, April 3, 2007
Title: Case 2007-5609 CHICAGO DISTRICT OFFICE COMPLAINANT
An EIA Officer will be assigned to inveatigate at the complainant level. Findings will be posted.
CCMS II Case Report For Case # 2007-5609 Page 3 of5
6/23/2009 4:23:01PM
(b) (6)
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Created By: COMPLIANCE System
Created On: Friday, March 30, 2007
Modified By: COMPLIANCE System
Modified On: Friday, March 30, 2007
Title: Case 2007-5609 OPHS
I spoke to the complainant. She described finding soft, clear plastic marked with a black line down the side inside of the hotdog. No
lini "" associated with incident
Created By: COMPLIANCE System
Created On: Friday, April 13, 2007
Modified By: COMPLIANCE System
Modified On: Friday, April 13, 2007
Title: Case 2007-5609 OPHS
Case will be archived and reevaluated should a similar complaint be reported. Letter explaining disposition of case will be sent to
complainant. Piant will be informed of complaint by letter.
Created By: COMPLIANCE System
Created On: Thursday, AprilS, 2007
Modified By: COMPLIANCE System
Modified On: Thursday, April 5, 2007
Title: Case 2007-5609 ESTABLISHMENT
Complaint could not be verified because evidence has been discarded. OPHS asks that this case be shared with the I IC due to the
recurrence of this complaint and the potential for health hazard. No report is requested at this time.
Created By: COMPLIANCE System
Created On: Tuesday, April 3, 2007
Modified By: COMPLIANCE System
Modified On: Tuesday, April 3, 2007
Title: Case 2007-5609 COMPLAINANT
This morning, EIAO received the instruction of investigating the case from FLS Dr. who provided
detailed information about product and complainant. EIAO immediately contacted the complainant Ms. and let her know
that if EIAO could meet her and verify the defected product Turkey Franks including taking photos for the foreign object.
, '"" '." -,. ~ ,
said to her that she could throwaway. She said that the product was purchase about two month ago at "Food 4 Less" on South Damen
Ave. and it was not boughtfrom "Fair Play." She went on and stated that she was advised by her lawyer to make the complaint. To
follow up the case, EIAO went to POP "Food 4 Less" store located on South Damen and intelViewed the Meat Department Manager
acknowledged that he has never received any complaint about the product. EIAO randomly picked up
a pack of product from the display shelf and purchased a pack of Turkey Franks (Foster Farms, Est. P-6137B, Net 'NT 16 oz, sale by
April 23, 2007). Subsequently, EIAO opened the package breaking the hot dogs did not found any foreign subject.
CCMS II Case Report For Case # 2007-5609 Page4of5
612312009 4:23:0IPM
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,,'1 g:"'_S;, :,0;;
Case Overview
Case In Charge Of OPHS
Case Type: Foreign Object
Reported Date: Friday, March 23, 2007
Entered By: HOTLINE System
Incident Date: 3/23/2007
Original Statement: SUBJECT OF INQUIRY: Foreign Object
MANUF. NAME: Foster Fanns
MANUF. ADDR1: 1-800-255-7227
MANUF. ADDR2: Po Box 306
MANUF. CITY: Livingston
MANUF. STATE: CA
MANUF. ZIP: 95334
TYPE OF INJURY/ILLNESS: NO DATA
HOSPITALIZATION: N
ATTENDING HEALTH PROF.: N
DOCTOR: NO DATA
HOSPITAL: NO DATA
HOSPITAL CITY: NO DATA
TYPE OF SYMPTOMS: diarrhea
OTHER DESC.: NO DATA
ONSET TIMES: diarrhea:30-45 minutes
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: Hotline
Complainant State: CALIFORNIA
Complainant District: Alameda, CA (05)
REMARKS:Calier found what appears to be mouse droppings inside 2 corn dogs that have been
opened so far. Has the 2 dogs with the droppings and the remainder of the unopened hot dogs in the
freezer. '
Case Closing Reason:
Case Closing Remarks:
CCMS II Case Report For Case # 2007-5601
6/2312009 3:47:25PM
Page 1 of4
Nature of Complaints
Is Primary Complaint Type Medical Visit
Yes
Foreign Object No
Products
Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
US
Foster Farms
Corn Dogs
Other
Alameda, CA (05)
3/19/2007 12:00:00AM
42.720z
Closed
Case Tasks
Brand: Foster Farms
Product Name: Corn Dogs
CCMS II Case Report For Case # 20075601
Hospitalized Life Threatening Complaint Description
No No
Page2of4
6/23/2009 3:47:25PM
.
.... .
Case Notes
Created By: HOTLINE System
Created On: Monday, March 26, 2007
Modified By: HOTLINE System
Modified On: Monday, March 26, 2007
nUe: Case 2007-5601 OPHS
Searched GeMS by establishment number and found no similar complaints reported within the last year.
Review of PBIS data within the last 6 months revealed no noncompliances that suggest a direct relationship between this complaint
and practices in the identified plant.
Created By: HOTLINE System
Created On: Monday, April 2, 2007
Modified By: HOTLINE System
Modified On: Monday, April 2, 2007
Title: Case 2007-5601 OPHS
GeMS history indicates that rodent droppings and worms are commonly reported for this type of product, and usually shown to be burnt
batter. Based on this history and the absence of rodent-associated NRs in PBIS, this case will be closed. Letter explaining disposition
of case will be sent to complainant. Plant wi!! be informed of complaint by letter.
Created By: HOTLINE System
/
Created On: Thursday, March 29, 2007
Modified By: HOTLINE System
Modified On: Thursday, March 29, 2007
Title: Case 2007-5601 OPHS
Attempted to contact complainant to clarify complaint description, without success. Left voicemaiL
Created By: HOTLINE System
Created On: Monday, April 2, 2007
Modified By: HOTLINE System
Modified On: Monday, April 2, 2007
Title: Case 2007-5601 OPHS
I spoke to the complainant. She described finding black material inside of the corn dog breading which resembled rodent droppings.
She reported not observing an unusual odor. She noted that she experienced diarrhea after eating the corn dog and attributed it to the
product. I explained that these types of complaints are not unusual and previous complaints have been investigated and found to be
the result of bumt batter.
CCMS II Case Report For Case # 2007-5601 Page 3 of4
6/23/2009 3:47:25PM
(b) (6)
(b) (6)
(b) (6)
(b) (6)
Uploaded Documents
Added On Added By Document Name Document Title Size (KB)
06/18/2007 C:\Documents and Complainant LeUer ~ uploaded by: 79.35
Settings\AU Users\Application
Data\USDA\FSIS\CCMS2\UpJ
oads\\CCMS2TMP _09b36bbO
-
1d7e_4554_b1cS_b87caae4
BeeD.data
06/18/2007 C:\Oocuments and Establishment Letter - uploaded by: 37.91
Settings\AU Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _56dadf13
J6aC 4181_859a_ee9f93a1f
89S.data
06/18/2007 C:\Oocuments and Establishment Letter_report - uploaded by: 36.29
Settings\A1i Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _076fb301
-
639c_ 43fd_b10S_7460bSa1
aSa9.data
ceMS II Case Report For Case # 20075601 Page 4 of4
6/23/2009 3:47:25PM
(b) (6)
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USD
' A I United States
.
___ .. Mo,. Department of
_
April 16, 2007


Dear Ms.
Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D.C .
20250
Thank you for submitting a complaint regarding Foster Farms Com Dogs to the U.S. Department
of Agriculture's Food Safety and Inspection Service (FSIS). This complaint was assigned a case
number 5601-2007 and entered into our Consnmer Complaint Monitoring System (CCMS),
which is an electronic database that records, evaluates, and tracks consumer complaints related to
FSIS-regulated foods.
After receiving your complaint, FSIS reviewed the inspection records of the establishment that
produces the product and notified the manufacturer that we received a complaint regarding its
food product. To protect your privacy, your identity was not shared with the manufacturer.
FSIS did not find any conditions at the establishment that warrant further Agency action;
however, the manufacturer may conduct additional review. We also shared the complaint with
our inspection employees to ensure that they are aware of any potential issues with the
establishment in question.
The information you provided and the results of our review will be saved in the CCMS. Ifwe
receive a similar complaint, we will reevaluate the case. If you have any remaining product
available, you do not need to save it.
Your information can be used along with any future reports to identify contamination of food
products and to make our food supply safer.
Sincerely,
DVM
Acting Program Manager
Consumer Complaint Monitoring System
Office of Public Health Science
Enclosure
(b) (6)
(b) (6)
(b) (6)
(b) (6)
United States
Department of
Agriculture
April 16, 2007
Food Safety
and Inspection
Service
To: Foster Poultry Farms-Deli Plan
843 Davis Street
Livingston, CA 95334-0000
From: Consumer Complaint Monitoring System
Food Safety and Inspection Service
Office of
Public Health
Science
Washington, D,C,
20250
Enclosed is a copy of a consumer complaint received by the U,S, Department of
Agriculture's Foog Safety and Inspection Service (FSIS) .. According to the consumer
report, the complaint involves a product produced by your establishment, Because of
confidentiality, the consumer information is not included in the report, FSIS has entered
the information into the Consumer Complaint Monitoring System - an electronic database
designed to document and track all consumer complaints received by the agency,
FSIS has determined that no official action is necessary at this time. However, we will
appreciate your review of the complaint and any voluntary actions on your part to address
.it, You do not need to reply to this communication.
Sincerely,
DVM
Acting I'fogramManager
Consumer Complaint Monitoring System
Office of Public Health Science
Enclosure
(b) (6)
(b) (6)
Case Number: 5601-2007 Date Reported: 03/23/2007
Establishment Number
As Reported By Consumer:
Ageucy Standard Format:
Foster Poultry Farms-Deli Plan
Livingston,CA
Product Braud: Foster Farms
Package Size: 42.72 (}z
Purchase Point:
Ralph's
Victorville, CA
P-6137B
06137B M06137B P
Product Name: Com Dogs
Codes: 32 16:55
Date: 03119/2007
Primary C!lJl:!!lhl.ip.t; .. F.JJ.BJ:lIQ1::I .. .............. ,.w.. ,. " _ . S," ., .. " , .. " ..... ,. w... ... ... , .
Complainant Comment: Caller found what appears to be mouse droppings inside 2 com
dogs that have been opened so far. Has the 2 dogs with the droppings and the remainder
of the unopened hot dogs in the :freezer.
Medical Visit: Not Applicable
. Sampling lristructions: None
NOTICE: REPORT CONTAINS UNVERIFIED INFORMATION FURNISHED
BY COMPLAINANT
" " ~ _ : ) ~ , , /i"y;;-;'I)
~ ; C'i"\;:t::t,':1Fc
Case Overview
Case In Charge Of OPHS
Case Type:
Alerts Were Sent To:
Reported Date: Thursday, January 04, 2007
Entered By: HOTLINE System
Case Status: Closed
Entered By Agency: Hotline
Complainant State: SOUTH CAROLINA
Complainant District: Raleigh, NC (80)
Incident Date: 11312007
Original Statement:
Case Closing Reason:
Case Closing Remarks:
SUBJECT OF INQUIRY: Foreign Object
MANUF. NAME: Foster Farms
MANUF. ADDR1: 1-800-255-7227
MANUF. ADDR2: P.o. Box 306
MANUF. CITY: Livingston
MANUF. STATE: CA
MANUF. ZIP: 95334
TYPE OF INJURYIILLNESS: food poisoning
HOSPITALIZATION: Y
ATTENDING HEALTH PROF.: N
DOCTOR: NO DATA
HOSPITAL: Mary Black Hospital
HOSPITAL CITY: Spartanburg
TYPE OF SYMPTOMS: vomiting,nausea,diarrhea,other
OTHER DESC.: weight los
ONSET TIMES: vomiting:lasted 2 weeks ;nausea:12 hours;diarrhea:12 hours;other:ongoing
REMARKS:Found a black piece of possibly excrement inside the corn dog: about .5-.75 inches long.
My nephew got very ill for 2 weeks with vomiting and diarrhea.
CCMS II Case Report For Case # 2007-5328
6/23/2009 4:08;49PM
Page I of5
Products
Country of Origin US
Product Brand Foster Farms
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
Corn Dog
Other
Jackson, MS (90)
11/9/2006 12:00:00AM
16 pcslbox
Closed
Case Tasks
Brand: Foster Farms
Product Name: Corn Dog
CCMS II Case Report For Case # 20075328 Page 2 ofS
6/2312009 4:08:49PM
Case Notes
Created By: HOTLINE System
Created On: Monday, January 8, 2007
Modified By: HOTLINE System
Modified On: Monday, January 8, 2007
Title: Case 2007-5328 OPHS
1,np,;;<).i;o:u,
:::: ?,r'" ''''t,
This complaint reports that a foreign object may have caused the reported illness. Search of CCMS complaints over the last year show
several other foreign object complaints with similar "characteristics" including the possible "rodent dropping". In the past it has been
determined that burnt batter can give the appearance of rodent droppings in this type of product. There was one illness complaint 1
year ago which was not confirmed and never investigated.
Created By: HOTLINE System
Created On: Friday, January 5, 2007
Modified By: HOTLINE System
Modified On: Friday, January 5, 2007
Title: Case 2007-5328 OPHS
Complaint reviewed. Will contact the complainant next week.
Created By: HOTLINE System
Created On: Monday, January 8, 2007
Modified By: HOTLINE System
Modified On: Monday, January 8, 2007
Title: Case 2007-5328
Contacted the complainant. She tates that the product was consumed on December 14, 2006 and the child (18 months old) became ill
on 12/15/2006. At the time, the complainant had recently given birth to her own child. She and the nephew were ill with watery diarrhea.
Hers resolved quickly while his lasted about 2 weeks. No testing was done he was only treated with pedialyte the first day. In addittion,
this was the first time that this product was introduced to the child.
Created By: HOTLINE System
Created On: Monday, January 8, 2007
Modified By: HOTLINE System
Modified On: Monday, January 8, 2007
Title: Case 2007-5328 OPHS
Contacted the POP and they denied any other complaints.
CCMS II Case Report For Case # 2007-5328 Page 3 of5
6/2312009 4:08:49PM
(b) (6)
(b) (6)
(b) (6)
:c" :""":": r <: ":":<
Created By: HOTLINE System
Created On: Monday, January 8, 2007
Modified By: HOTLINE System
Modified On: Monday, January 8, 2007
Title: Case 2 0 0 7 ~ 5 3 2 8 OPHS
Search of PBIS revealed no NRs related to rodents (there was a complaint concerning spiders). Illness is not laboratory confirmed. No
laboratory evidence establishes a link between the consumption of product and the complainant's illness. Case will be archived and
reevaluated should a like complaint be reported. Letter explaining disposition of case will be sent to complainant. Plant will be informed
of complaint by letter.
Uploaded Documents
Added On Added By Document Name Document Title Size (KB)
05/14/2007 C:\Documents and Complainant letter - uploaded by: 67,48
Settings\Al1 Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _c8d292c8
_a723_ 4c2a_ada5_69f20d7b
4f5c.data
05/14/2007 C:\Documents and Est letter page 1 - uploaded by: 39.86
Settings\A1I Users\Application
Data\USDA\FS1S\CCMS2\Upl
oads\\CCMS2TMP _cbbOc244
_edb1_ 4774_8784_79f537bf6
891.data
05/14/2007 C:\Documents and Est letter page 2 - uploaded by: 35.09
Settings\Al1 Users\Application
Data\USDA\FSIS\CCMS2\Upl
oads\\CCMS2TMP _ebb1be24
_339b_4a81_9beb_75275a67
88e7.data
CCMS II Case Report For Case # 2007-5328 Page4of5
6/23/2009 4:08:49PM
(b) (6)
(b) (6)
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(b)
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(6)
I1iL:p"t" iT;,
::;;,','-] y>:z'
CCMS II Case Report For Case # 2007-5328 Page S ofS
6/23/2009 4:08:49PM
United States
Department of
Agriculture
March 9,2007



Dear Ms. :
Food Safety
and Inspection
Service
Office of
Public Health
Science
Washington, D.C.
20250.
Thank you for submitting a complaint regarding Foster Farms com dogs to the U.S. Department
of Agriculture's Food Safety and Inspection Service (FSIS) on January 3, 2007. This complaint
was assigned a case number 5328-2007 and entered into our Consumer Complaint Monitoring
System (CCMS), which is an electronic database that records, evaluates, and tracks consumer
complaints related to FSIS-regulated foods.
After receiving your complaint, FSIS reviewed the inspection records of the establishment that
produces the prodnct and notified the manufacturer that we received a complaint regarding its
food product. To protect your privacy, your identity was not shared with the manufacturer.
FSIS did not find any conditions at the establishment that warrant further Agency action;
however, the manufacturer may conduct additional review. We also shared the complaint with
our inspection employees to ensure that they are aware of any potential issues with the
establishment in question.
The information you provided and the results of our review will be saved in the CCMS. If we
receive a similar complaint about Foster Farms products we will reevaluate the case. Your
information can be used along with any future reports to identiJY contamination of food products
and to make our food supply safer.
, MD
Acting Program Manager
Consumer Complaint Monitoring System
Office of Public Health Science
Enclosure
(b) (6)
(b) (6)
(b) (6)
(b) (6)
United States
Department of
Agriculture
March 9, 2007
Food Safety
and Inspe.ction
Service
To: Foster Poultry Farms
POBox 70 South Ind Park
Demopolis, AL 36732-0000
From: Consumer Complaint Monitoring System
Food Safety and Inspection Service
Office of
Public Health
Science
Washington, D.C.
20250
Enclosed is a copy of a consumer complaint received by the U.S. Department of
Agriculture's Food Safety and Inspection Service (FSIS). According to the consumer'
report, the complaint involves a product produced by your establishment. Because of
confidentiality, the consumer information is not included in the report. FSIS has entered
the information into the Consumer Complaint Monitoring System - an electronic database
designed to document and track all consumer complaints received by the agency.
FSIS has determined that no official action is necessary at this time. However, we will
appreciate your review of the complaint and any vohmtary actions on your part to address
it. You do not need to reply to this conununication.
Acting Program Manager
Consumer Complaint Monitoring System
Office of Public Health Science
Enclosure
(b) (6)
Case Number: 5328-2007 Date Reported: 01103/2007
,--"' __ ~ . _ ~ _ .. ' " " ~ " w " ~ ' ' ' . '''.,,
Establishment Number
As Reported By Consumer:
Agency Standard Format:
Product Brand:
Product Name:
Package Size:
Purchase Point:
Date:
Complainant Comment:
P-7322
07322 M07322 P
Foster Poultry Farms
Demopolis, AL
Foster Farms
Corn Dog
16 pcslbox
Bilo Groceries
Spartanburg, SC
11109/2006
SUBJECT OF INQUIRY: Foreign Object
TYPE OF INJURYIILLNESS: food poisoning
TYPE OF SYMPTOMS: vomiting, nausea, diarrhea, weight loss
ONSET TIMES: vomiting: lasted 2 weeks; nausea:12 hours; diarrhea: 12 hours
REMARKS: Found a black piece of possibly excrement inside the corn dog: about .5-.75
inches long. My nephew got very ill for 2 weeks with vomiting and diarrhea.
Medical Visit: Not Applicable
Sampling Instructions: None
NOTICE: REPORT CONTAINS UNVERIFIED INFORMATION FURNISHED
BY COMPLAINANT
ij{'C;:'i;' 'I"'! of
Z-'-i
Case Overview
Case In Charge Of OPHS
Case Type: Illness, Foreign Object
Reported Date: Monday, April 21 ,2008
Entered By:
Incident Date: 4/21/2008
Alerts Were Sent To:
Case Status: Closed
Entered By Agency: OFO - Boulder, CO (15)
Complainant State: WASHINGTON
Complainant District: Boulder, CO (15)
Original Statement: Complainant opened package of hotdogs and found a bug inside the package along with the
hotdogs. Daughter became ill approximately 12 hours after consuming the product.
Case Closing Reason: Illness is not laboratory confirmed and complaint appears to be isolated. No laboratory or
epidemiological evidence establishes a link between the consumption of i d e n t i f i ~ d product
and the reported illness, Case will be archived and reevaluated should a similar complaint
be reported or additional information become available. Letter explaining disposition of case
will be sent to complainant. Plant will be informed of complaint by letter.
Case Closing Remarks:
Nature of Complaints
Is Primary Complaint Type Medical Visit Hospitalized Life Threatening Complaint Description
Yes
Illness Yes No No
Foreign Object No No No Found winged insect that
resembled a dragon fly inside the
package of hotdogs. Insect head,
eyes, and wings are visible. Insect
is black in color over one inch lonq.
CCMS II Case Report For Case # 2008-7076 Page 1 of5
6/23/2009 2:51:48PM
(b) (6)
Products
Country of Origin
Product Brand
Product Date
Product Name
Species
Est. District Name
Processing Type
Purchase Date
Package
Case Status
Lot:
CCMS II Case Report For Case # 2008-7076
US
Fairground
6/30/2008 12:00:00AM
Hotdogs with chicken and pork
Pork, Poultry
Chicago, IL (50)
Ready to Eat
41712008 12:00:00AM
12 ounce
Closed
1944P-2564QT-1
6/23/2009 2:51:48PM
Page 2 of5
Case Tasks
Brand: Fairground
Product Name: Hotdogs with chicken and pork
Seek Clarifying Info
Action For Task:
Created On: 5/2/2008 1 :58:49PM
Created By:

>",;-,c,,-lc:
5/2/08
5/1/08
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 5/2/2008 1 :58:49PM
Created By:
Task Completion Report 'complete'
Note For Task:
Created On: 5/2/2008 1:58:21PM
Created By:
Title: Correspondence with Save-A-Lot
Standard
[5/2/2008 1 :58:21 PM] I spoke with (store manager) and he stated that there were no other complaints
regarding bugs or illnesses with the Fairground hotdogs.
Investigate: Interview Complainant
Action For Task:
Created On: 4/29/2008 5:28:02PM
Created By:
4/29/08
4/23/08
Complete
Task has been marked as 'Complete'. There was no follow-up Task generated.
Action For Task:
Created On: 4/29/2008 5:28:02PM
Created By:
Task Completion Report: 'complainant has been interviewed. See task notes.'
CCMS II Case Report For Case # 2008-7076
6/23/2009 2:5L:48PM
Standard
Page30f5
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(b) (6)
(b) (6)
(b) (6)
(b) (6)
(b)
(6)
Note For Task:
Created On: 4/29/2008 5:27:41PM
Created By:
Title: complainant interviewed
[4/29/2008 5:27:41 PM] Spoke to complainant 4/24/08. She stated that there were 6 sausages in the package
and she fed hed daughter one of them before noticing what appeared to be a dragonfly inside the packaging.
The appearance and smell of the actual product was normal. The daughter also became ill with nausea,
vomiting, and diarrhea for 3 days. There was a doctor's visit, but no stoll samples were taken. Amoxicillin was
prescribed.
Search CCMS and/or PSIS
Action For Task:
Created On: 4/23/2008 3:20:07PM
Created By:
Task has been marked as 'Complete'
Action For Task:
Created On: 4/23/2008 3:20:07PM
Created By:
Task Completion Report: 'GGMS and PSIS search complete. see task notes'
Note For Task:
Created On: 4/23/2008 3:19:31PM
Created By:
Title: case analysis
Complete
Standard
[4/23/20083:19:31 PM] I searched CCMS by establishment number and found no similar complaints reported
within the last year.
Review. of PSIS data within the last 6 months revealed no noncompliances that may suggest a direct
between this and in the identified I
CCMS II Case RepOit Fol' Case # 2008-7076
6/2312009 2:51:48PM
Page4of5
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