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7917 Roswell Road

ERIC J. WHITE Atlanta, GA 30350 ericjwhite1@hotmail.com

(678) 447-5673

Business minded professional with progressive sales, customer service, management, and healthcare experience with a thorough understanding of business processes and customer relationship management.

SUMMARY OF QUALIFICATIONS Strong leader able to contribute significant value to an organization and impact the bottom line. Provides strong interpersonal skills, strategic, analytical and persuasive skills to assimilate information and create compelling communications. Consistently handle heavy workload, offered solutions to issues and provided mentoring and leadership to other team members. Effectively managed and monitored client accounts, providing excellent service and increasing overall product usage and account values. Software proficiencies include Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SharePoint, Pivotal, Axiom, Adobe Photoshop, Dream Weaver, IDX, Image Cast. EDUCATION Bachelor of Science Technical Management DeVry University, Concentration Health Service Management Deans List Alpharetta, GA. Expected October 2011. CERTIFICATION CPAR Certified Patient Access Representative The Certified Patient Account Representative Program (CPAR), organized by the Georgia Healthcare Financial Management Association in 1982, equips healthcare financial professionals with the knowledge necessary to be a high achieving member of a healthcare organizations revenue cycle division. PROFESSIONAL EXPERIENCE Team Lead Patient Access SAINT JOSEPHS HOSPITAL Saint Joseph's is recognized and respected as one of the nation's best hospitals. 2009 - Present Atlanta, GA

Developed time management strategies that improved patient access department Created an environment oriented to trust, open communication, creative thinking, and cohesive team effort Supervised patient access staff on a daily basis to ensure the efficiency of the registration process

National Account Manager CAREERBUILDER.COM

2006 2008 Norcross, GA

Recognized as the nations largest online recruitment and career advancement source for employers, recruiters and job seekers.

Managed national client accounts valued at over $10,000,000 total contract value. Reviewed and evaluated company hiring methods before consulting with them on ways to best improve and streamline their hiring solutions through Careerbuilder.com related products. Conducted training sessions with recruiters, human resource executives, and upper management on hiring strategies. Traveled on site to train and work directly with clients; also hosts daily online training sessions with a conference line with up to 100 recruiters and human resource executives at a time. Provided leadership and direction to department staff by managing customer training, product performance and service levels while planning and assigning workflow to the team. Also performs monthly, quarterly, and annual performance evaluations. 2000 - 2006 Stone Mountain, GA

Account Executive ENTERPRISE RENT-A-CAR

The largest rental car organization in North America, providing vehicle rental and purchase services to millions of clients nationwide with over 70,000 employees, 6,900 locations and yearly revenues exceeding $9 Billion.

Marketed and sold services to prospective businesses for possible corporate accounts, while maintaining complete satisfaction with existing accounts. Primary responsibilities included the overall management of 250+ car fleet valued at over $4 Million, focusing on maximizing branch profitability and limiting car damages. Additionally managed 20 sales representatives and provided development and training to new branch employees. Grew fleet size of branch from 120 cars to a 200 fleet car branch by building relationships with local dealerships. Assisted in overall employee development and branch sales objectives. Supervised 20 sales representatives and provided development and training to new branch employees.